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High Expectations below the Ground

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Hyspec Mining Services have been rolling out an intensive training programme, to further improve their team of dedicated professionals Writer Emily Jarvis Project Manager James Mitchell

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yspec Mining Services have been serving the mining community for over eighteen years from seven African countries. The business was founded in 1996 as a hydraulic services provider in Ghana, where they were pioneers in the mining industry, being the first company to offer fully managed on-site workshops at individual mine locations. The Hyspec Mining Services are now head quartered in Australia, and have a focus on providing hydraulic, fuelling and lubrication equipment and services to the mining and exploration industry across Africa. Hyspec has a large purchasing and logistics centre in Perth, Western Australia, with operational central warehouses in Ghana, Guinea, Mali, Sierra Leone, Burkina Faso, Tanzania and Zambia. All regional offices are registered under the Hyspec name and are fully registered local companies each with its own Operations Manager. The company further operates a “Managed Workshop” model in four other countries. Hyspec provides services from over fifty wholly owned mine-site based workshops across their countries of operation, and gives around the clock services to mining contractors, drilling companies and mine support businesses operating at the mine sites. Hyspec are the market leader in its field and is an integral partner to the mining companies and their contractors, assisting in their constant struggle to reduce the downtime of mining production equipment. The company provides replacement hydraulic hose assemblies and associated parts 24/7 from over 50 mine-site based workshops and stores to cater for the wide range of heavy duty mining and drilling equipment operating on mine sites.

The products and services supplied by Hyspec in Africa to the mining industry are crutial, demonstrably reduce downtime, and position Hyspec as a welcome partner in any new mining project. With this in mind, it is the company’s mission to establish itself as an integral part of the mining industry throughout Africa. “Providing only the highest quality hydraulic hoses and services, Hyspec offers cost effective products whilst ensuring a return on investment and a growth rate consistent with current management guidelines,” the website states. Hyspec strives to ensure that all of its customers’ expectations are exceeded in all transactions, and to ensure close relations with its customers, Hyspec operates its business as close as possible to its customers’ facilities. As part of its portfolio of complete end to end services, Hyspec also stocks and supplies adaptors, lubrication and pumping equipment, dispensing and handling parts, industrial hoses, valves, pneumatics and pressure gauges, as well as monitoring/ metering equipment. The company constantly strive for excellence in all aspects of their operation; this includes keeping high part stocks at each workshop, which have been assembled on site, along with experienced local staff working as an integral part of the mining team. In addition, inspection and fitting services, coupled with failure analysis systems, are provided to customers with the objective of reducing the customers’ equipment downtime. Hyspec also maintains hydraulic and lubrication components on service skids, fuel bowsers and workshop lubrication facilities. The workshop and stores are supported by in-country warehouses to ensure adequate stocks of equipment are always available. Expatriate management is available in each country to work closely with

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dangers of hydraulics and safety rules when dealing with hydraulic hoses and systems. the second phase of the training consists in providing participants Intensified training Programme with detailed knowledge of Hyspec products and services: hose Further to its overwhelming success and substantial increase in the number assemblies, adaptors, valves, hose protection, refrigeration hoses and of workshops it operates, Hyspec mining Services has decided to intensify fittings, introduction to MSE products (graco Hydraulic and Banlaw Fast its training program and to allocate Fuelling solutions, filtration systems). a team of dedicated professionals to Phase three of the training, mainly develop and enhance it. for hose technicians, supervisors, and Rey Bautista, who has been Project manager with Hyspec for eleven years, project managers, focuses on the operation and maintenance of Hose was appointed technical training assembly equipment. Phase four is manager in august 2012. His role was to develop Hyspec’s existing technical about hose assembly procedures, hose inspections, hose installation and training program, to harmonise it routing techniques, failure recognition across the group, and to ensure that and prevention. everyone, from apprentice hose this training has already been rolled technician to operations manager, out in Sierra leone, tanzania, Zambia receives a high quality technical and mali, and is currently being rolled training on Hyspec products and out in guinea, ghana and Burkina Faso. services, in relation with their skills, expertise, and with the demands of their position. The first phase of this technical training is to provide all participants with knowledge about the history of Hyspec, the nature of Hyspec’s business, its clients and the hydraulic hose industry. It also aims at providing the program trainees with tools to understand Hyspec clients’ hydraulic hose related issues, such as the effect of hose failure on their operations (production downtime, spillage, health and safety issues, environmental impact); and to help them understand how Hyspec can provide a solution to these problems by reducing downtime and helping customers avoid unnecessary costs. this part of the training also ensures everyone in the group is provided with a basic knowledge and understanding of key topics such as measurement, units and tools, thread identification, hydraulics and pneumatics, the customers in order to ensure that their needs are met in a timely manner and services delivered and constantly improved upon as required.

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BUTCHER PAULL & CALDER

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utcher Paull & Calder combines over 30 years of experience with youthful exuberance to create a professional, hard working, experienced and reliable law firm. we are pleased to have been able to assist Hyspec mining Services to restructure its business in australia and also provide it with legal services associated with conducting its operations in africa including: ghana guinea Cote D’Ivoire mali tanzania Zambia Sierra leone Burkina Faso Tel +61 8 9323 3900 Email info@bpclawyers.com

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L A W Y E R S

OUR SERVICES INCLUDE: Mergers & Acquisitions

Butcher Paull & Calder is proud to provide legal support to Hyspec Mining Services operations in Africa and Australia

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Contract Advice Litigation & Court Superannuation & Trusts Corporations & Business Law

CONTACT US Perth Office

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Butcher Paull & Calder Level 8, 231 Adelaide Terrace GPO BOX S1354 Perth WA 6000 Tel: 08 9323 3900 / + 61 8 9323 3900 Fax: 08 9323 3999 / + 61 8 9323 3999 Email: info@bpclawyers.com

A more advanced training was implemented throughout 2013, for Hyspec employees who have successfully completed the first phase of this technical training. This training includes subjects such as Compliance to MDG41, Advance Routing Techniques (re-engineering of hose installations), Database and Traceability, detailed MSE training such as installation and maintenance of auto-lube systems. Technical trainers have also been identified in each country, and will follow a train the trainer course, to ensure that continuous training is provided to all Hyspec employees in each country. “The objective of these trainings is to ensure that all Hyspec staff and managers on the operational side understand and have an excellent command of the technical aspects of our business,” explains Rey Bautista, Hyspec Mining Services

Taxation & Revenue

Business Succession, Planning & Funding Advice on United Nations Corruption Protocols

Hyspec strives to ensure that all of its customers’ expectations are exceeded in all transactions, and to ensure close relations with its customers”

Technical Training Manager. “ These trainings also provide everyone, from hose technician apprentice to Operations Manager, with the opportunity to share their ideas with the rest of the group on how we can improve our services to our customers and enhance the training further.” Part of Hyspec’s remit is to contribute positively to the communities and environments in which they work. Hyspec provide a safe, comfortable and professional work environment, adhering to strict health and safety policies. With their new training well and truly underway, the business is managed with honesty and integrity, in order to ensure the development of long term partnerships with their customers and suppliers. Hyspec recognise that profitability is essential to improving client service.

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E n q u iries Tel (UK): +44 (0) 1603 559 151

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Tel (SA): +27 (0) 21 527 0053

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S U B S C R I P T I ON S Tel (UK): +44 (0) 1603 559 152 matt.bone@outlookpublishing.com

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Western Australia 6112 Tel: +61 89 49 34 241 Fax: +61 89 45 92 895 Email: australia@hyspec.net

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HYSPEC MINING SERVICES