A DVA N C E D T E C H N O LO G Y C O M PA N Y ( ATC )
Founded on a shared passion for technology
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Healthcare KUWAIT’S
Disruptors
Through continuous monitoring of the latest healthcare trends, both regionally and globally, ATC is focused on creating flexible, agile and adaptable products and services to remain competitive Writer: Emily Jarvis | Project Manager: Donovan Smith
dvanced Technology Company (ATC) has spent the past four decades expanding its business both horizontally and vertically to build an unrivalled portfolio of products and services, reflective of the shared passion for technology and entrepreneurial spirit among its stakeholders. Reacting to – and predicting – the latest trends in the healthcare industry, the Company was able to forecast upcoming disruptive technologies and adapt its business to cater for the medical needs required across multiple divisions; including dental, biomedical, lab, pharmacy, security and other applications. “In 1980, ATC was nothing more than a shared vision. But by reacting accordingly, we were able to build early relationships with GE, Beckman Instruments and J&J. By 1981, ATC’s main two lines of business were GE’s CT machine and the Beckman Astra chemistry analyser. These two
Core divisions > Healthcare Manpower Services > Diagnostic Imaging > LifeCare Solutions & Health Facility Infrastructure > Laboratory, Environmental Management & Automation > Medical and Surgical OR Solutions > Infection Control, Oral Health, Patient Care & Rehabilitation > Pharma, AgricVet, and CareTech > Information Technology > Kitchen & Laundry > Security & Audio Visual Solutions
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GE HEALTHCARE GE Healthcare works with its partners to create solutions for better patient outcomes by increasing access to affordable and quality healthcare. The rapid rise of non-communicable disease and increasing healthcare costs are placing greater demand on the region’s healthcare systems than ever before. To address these challenges, governments and other key healthcare providers across the Middle East are investing to increase access to affordable and quality healthcare, modernise and optimise healthcare systems and increase workforce capacity through training and education. Today’s regional healthcare providers are seeking a system-wide approach to tackle these issues. They want the guarantee of improved connectivity across the hospital network, smarter hospital design, broader financing options, better patient throughput and productivity and improved patient care. They want tailor-made solutions that address these critical needs.
Ghassan Mamlouk, CEO
machines opened doors for ATC, driving interest in other medical equipment and services supplied by the industry giants and their partners,” Ghassan Mamlouk, the Company’s Chief Executive Officer (CEO) recalls. Guided by its core values to be adaptable, trustworthy and competent – project after project, handover after handover – ATC continues to demonstrate a high level of competence; subsequently highly lauded by its partners and clients as an overachiever. “Even with more than 1,500 employees today, ATC still remains adaptable, flexible, and agile. Building a brand that is synonymous with the word trust was a gruelling challenge, especially in a hypercompetitive and dynamic industry such as healthcare; affected by multiple exogenous factors year-round,” the CEO adds.
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Even with more than 1,500 employees today, ATC still remains adaptable, flexible, and agile
For over 100 years across the Middle East, GE has worked with the region’s government and private healthcare providers to bring its technologies, services and offerings to support the development of healthcare in the region. GE Healthcare’s commitment to the region is led by a focus on localisation and building sustainable long-term partnerships aimed at the Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx co-creation of solutions that enhance healthcare delivery and ultimately, improve patient outcomes. At GE Healthcare we believe that helping our customers fix their problems is where we can add the greatest value. Combining the local know-how, reputation and experience of our local partners with GE’s innovations and global expertise, we are delivering tangible outcomes for healthcare providers and their patients.
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GE Healthcare
Partners for Better Health NCDs Non-communicable diseases (NCD) such as cancer and cardiovascular diseases, represent one of the biggest cost burdens in the region, forecast to reach US$ 68 BILLION BY 2022
10,000+
US$ 150 billion
healthcare professionals trained in technical, clinical and leadership courses since 2009
Public and private investment in the Middle East’s healthcare sector is forecast to exceed US $150bn in 2016 driven by high population growth rates, longer life expectancy and the extension of compulsory health insurance, as well as the spread of lifestyle diseases and chronic illness.
1,000+ employees, of which more than 90% are local
122,000+ products and technologies deployed in hospitals and clinics
80+ YEARS of presence in the Middle East and Turkey focused on BUILDING A LOCAL WORKFORCE, local partners and tailored solutions to IMPROVE HEALTHCARE outcomes for clinicians and patients.
Learn more about GE at: newsroom.gehealthcare.com
GE Heathcare
1 www.themiddleeastmagazine.com/wp-mideastmag-live/2014/04/gcc-healthcare-spending-surges-as-demand-soars/
2 www.capitalbusiness.me/main/details/HEALTHCARE/690
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LENOVO ATC is investing in Lenovo innovation and solutions ATC is working closely with Lenovo’s team and the Ministry of Health Kuwait to utilise the pioneering modular Lenovo ThinkPad X1 tablet. The modular design of the ThinkPad X1 tablet offers something no other tablet can. By adding functionality through simple clip-on optional modules, you can boost productivity and battery life, and even scan images in 3D. By equipping the ThinkPad X1 tablet with the 3D Imaging Module that has rear-facing Intel RealSense cameras, you can take a 3D image of skin inflammation or burns. The images will help doctors to swiftly check initial injuries and also assist in the healing of the injury over subsequent visits, by comparing old 3D images with previous scans. It ultimately helps doctors to identify and administer the right treatment by moving forward with current treatment. In the case of no progression, doctors can also find alternative treatments on a case-by-case basis. This results in saving time and reducing the long cycle of healing in many cases.
CCU at Sabah Al-Ahmad Cardiac Centre
Encouraging innovation
Transforming into a public Company via an initial IPO in 2007, ATC’s restructure nine years ago allowed the organisation to better adjust to the fluctuations and future needs of the healthcare industry. The CEO explains: “By being proactive rather than reactive, we segmented the Company into 10 core divisions, each led by its own Vice President or manager to ensure a streamlined and flat organisational structure. By closely monitoring certain KPI’s and metrics in the industry, we eliminate, reduce, raise, or create divisions accordingly; referring back to the adaptable set of values that we hold dear.” Led by forward-thinking and a philosophy of continuous improvement, ATC’s turnkey offering is testament to sustained investment in “progress through technology”
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ATC continues to collaborate with Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx Lenovo and Ministry of Health Kuwait in utilising further technologies from Lenovo to enable better treatment for patients.
T +971 4 4294300 E meamarketing@lenovo.com
www.lenovo.com/ae DID at Dar Al Shifa Hospital
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CLEVER ENGINEERING. Introducing the new x1 Family
ThinkCentre X1
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Intel® Core™ processor. Intel Inside®. Extraordinary Performance Outside.
Available at lenovo.com/think
Lenovo reserves the right to alter product offerings or specifications at any time without notice. Models pictured are for illustration purposes only. Lenovo is not responsible for typographic errors. Information advertised has no contractual effect. Lenovo may not offer the products, services or features discussed in this document in all countries. Promotions are for business customers only and are subject to availability. Promotions may be withdrawn or changed without prior notice. Lenovo, the Lenovo logo and ThinkPad are trademarks or registered trademarks of Lenovo. Intel, the Intel logo, Intel Core, Intel i7 vPro™, Intel m7 vPro ™, Core Inside and vPro Inside are trademarks of Intel Corporation in the U.S. and/or other countries. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. ©2015 Lenovo. All rights reserved.
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over the years. Mamlouk offers: “With technology at its core, ATC cannot remain idle in this hypercompetitive market. Our approach is to grow while still remaining small. That might sound like an oxymoron, but what I mean is that I want ATC to grow in manpower, market share, and overall business, but still keep many of the positive characteristics of a small business; mainly in terms of the aforementioned flexibility and agility aspects.” The proliferation of breakthrough technology and innovation in the healthcare sector is booming, with notable trends in big data, health IT, paper-free hospitals, wearable devices and internet of things (IoT) – to name a few – demanding significant continual investment in research and development (R&D) so that ATC remains relevant and holds a steady advantage over other players in the market. “The process of staying ahead of the industry curve is a gruelling practice. Here at ATC we always try to foster the type of culture that encourages innovation and focuses on the future,” adds the CEO. “Elsewhere, we are
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reinvesting our profits back into the Company to enrich our recruitment efforts and our relationships with stakeholders; sourcing employees that are zealous, passionate and qualified.” A similar ethos is adhered to when forming strategic partnerships both locally and internationally. ATC carefully selects entities that align well with the Company’s overall structure and ethos; focusing on a
OUTSYSTEMS Sapphire, the healthcare gemstone built with OutSystems ATC had one challenge on its hands: to boost efficiencies in Kuwaiti hospitals. Long reception lines, frequent patient data errors due to manual processes, and lack of communication across hospital departments made a modern healthcare system a necessity. But the transformation would not be simple. The new solution needed to integrate with clinical systems, be user-friendly, and deploy quickly into any hospital. OutSystems, a low-code, application development platform, was chosen for the project. Intuitive designs, visual development tools, ability to integrate with existing systems, and seamless delivery across web and mobile made OutSystems the perfect fit to bring a revolutionary solution to life. Together with OutSystems, ATC built Sapphire, the hospital management system that changes how enterprise healthcare software is built and delivered; speeding the process to weeks versus months or years. With Sapphire, all of a patient’s data is digitally available across hospital management, pharmacy, laboratory, and radiology. And a smartphone app, designed for patients, allows them to manage appointments and renew prescriptions without leaving the house. Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx
Healthcare institutions that implemented Sapphire, such as the Kuwait Ministry of Health, have experienced: • Increases in hospital efficiency • High user adoption rates • Reduced training needs • Better patient experience • Better control of patient records
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outsystems.com/LowCodeLeader
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criteria of organisational fit, standalone value, synergy fit and feasibility of the partnership. It was on these grounds that the Company chose to establish a business partnership with trusted enterprise rapid application development (RAD) platform, OutSystems, who assisted in the delivery of ATC’s hospital management system, Sapphire.
Sapphire HMS
Besides these ongoing investments, ATC has spent the past three years building a holistic and flexible thirdgeneration health IT solution that is “more in-tune with the region’s realities”, creating a better platform to push state-of-the-art health technology. “We ended up naming the system Sapphire after the birthstone of its month of conception, September. The software was born out of industry frustration; fuelled by the implementation and use of stubborn rigid systems that do not assimilate and integrate well with regional cultures nor with ancillary systems,” highlights Mamlouk. “Sapphire is a hospital management solution (HMS) that can be deployed and customised by any hospital or healthcare institution, regardless of size and scope, while providing patients with an array of services
Sapphire HMS is a platform to push state-of-the-art health technology forward
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The [Sapphire] software was born out of industry frustration; fuelled by the implementation and use of stubborn rigid systems that do not assimilate and integrate well with regional cultures nor with ancillary systems
consistent with state-of-the-art medical organisations. Sapphire comes with a fully customisable HL7 engine allowing for seamless integration with all hospital systems such as thirdparty EMR, LIS, RIS/PACS, or CDSS.” With a user-friendly interface that is completely adaptable to its environment, Sapphire HMS provides doctors and nurses in the inpatient ward with a stateof-the-art e-whiteboard that enables control of ward flows, bed
management, access to patient details and clinical information, as well as managing the assignment of the doctor-in-charge for each patient. “I am a true believer that we are in the business of saving people’s lives,” the CEO affirms. “Sapphire is not just a sophisticated information system, it has the potential to significantly minimise medical errors, alleviate patient concerns and boost healthcare competence. If I am able to make the jobs of doctors, nurses and hospital administrators easier then I believe I have fulfilled my duty.”
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Committed to remaining one step ahead in the market, ATC is putting all the pieces of the puzzle in place to explore new growth opportunities while continuing to keep abreast of the latest healthcare technologies and subsequent market demands. “We only take on projects that align well with our portfolio and get us closer to our overall vision of being the leading healthcare solutions provider,” says Mamlouk. “Our main policy lies in identifying future market and
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customer needs by looking for projects that can help us build new partnership opportunities, leading to synergies across multiple related industries. In this regard, I personally believe the world is our oyster.” He concludes: “Regardless of the amount of capital you have and how much weight you put on research and monitoring trends, one innovation can penetrate the industry and disrupt it, leaving your service offering less relevant. In three-five years’ time, I hope to be closer to achieving my goal
KEY PROJECTS These two milestone projects represent the first time ATC was able to flex its muscles and showcase its capabilities and competencies, boosting brand equity and reputation in the region.
Sabah Al Ahmad Urology Centre (SAUC): To this day, SAUC showcases one of the best examples of not only ATC’s turnkey capabilities but also the Company’s IT competence. The first hospital in the GCC region devoted to urology, SAUC is a one-stop hospital for the evaluation and treatment of all types of urological conditions in adults and children. This multimillion-dollar project was completed in 2013 and the centre was opened under the patronage of His Highness, the Amir Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah. Comprised of nine floors across a total area of 20,000 square metres, SAUC is equipped with state-ofthe-art medical equipment and technology in compliance with the standards of quality, and health & safety. The Hospital’s seven divisions are unified under HMS, Sapphire; having become one of the first centres to be run entirely by ATC’s HMS.
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of pushing ATC out of the GCC region. “Ultimately, I want to use ATC and Sapphire HMS as a medium to boost overall patient care in hospitals and health institutions; enhancing patient safety, decreasing medical error, and promoting sustainable development.” With several projects currently in progress – including expansion works at Jahra Hospital expansion, Kuwait Cancer Control Centre and Al Farwaniah Hospital – ATC and its stakeholders are looking forward to what the future holds.
Sabah Al Ahmad Cardiac Centre (SACC): Cardiovascular diseases remain the number one cause of mortality in Gulf countries, despite the rapid advances in cardiology and cardiovascular surgery. The wish of His Highness the Amir Sheikh Sabah Al-Ahmad Al-Sabah was to build a worldclass cardiac centre that has a wide range of cardiology services and provides comprehensive care of the highest calibre, coupled with the latest advances in cardiac treatment, to the citizens and residents of Kuwait. SACC was another turnkey project handled by ATC that was successfully handed over to the Ministry of Health in 2010; equipped to match the standards adhered to by the best cardiac centres in the world. Spread over five-stories, the SACC is also the first centre in the country to introduce a primary angioplasty programme. SACC was also equipped with sustainability and research in mind; with many partnerships established with toprated worldwide cardiac centres today in order to exchange expertise and support research. Sabah Al Ahmad Cardiac Centre
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Advanced Technology Company K.S.C. ATC Tower, Salmiya Salem Al Mubarak St Block 4 Street 1 opposite Layla Tower P.O. Box 44558, Hawali 32060 Kuwait T: +965 222 47 444 | +965 1885599 F: +965 25711761/2 www.atc.com.kw
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