ACCESS WORLD LOGISTICS

ASIA ACCESS WORLD LOGISTICS

A safe pair of hands for your business

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Seamless

REALITY Access World Logistics has built a reputation for trust and exceptional service, enabling it to grow and expand its services all over the world Writer: Phoebe Calver Project Manager: Callam Waller

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ASIA ccess World Logistics has a long and illustrious history, beginning more than 80 years ago in Italy back in 1933.

Initiating as a family-owned entity, the business quickly outgrew its roots and was eventually taken over by Glencore in 2010, when it went on to become Pacorini Metals.

The Company is renowned for providing world-class global logistics and warehousing solutions for customers, all of which is achieved through building long-term relationships with clients and service providers alike.

“Since that point in time the Company has been expanding its footprint across Asia, now with a presence in China, Korea, Hong Kong, Taiwan, Malaysia, Indonesia and India,” explains Gan Wan Pin, Managing Director at Access World Logistics Asia Pacific. “In 2016 we reinvented ourselves in order to become Access World Logistics, one of the main reasons being that we had outgrown purely operating within the metal business.

“Pacorini Metals soon became a misleading name for the direction that we were hoping to travel in, now working with commodities such as agriculture and oil & gas.”

In the many years since Access World Logistics came to fruition, it has experienced great success particularly within Asian markets - with thanks to its quality service, adaptability and in-depth sector knowledge. This success is now strengthening in the new markets that the Company is branching into; a sign of good things to come in the future.

Move with integrity

Providing a quality service for customers is a given when it comes to forging lasting relationships, and Access World is constantly able to deliver on its promises.

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FORMOSA LOGISTICS CORP

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ormosa Logistics Corp was established in 2004 in response to customer demand for international logistics.

Upholding to the philosophy of “integrity, practical and sustainable”, the Company has warehouse locations in the Kaohsiung and Nanxing Free Trade Zones, which comprehensively integrates the needs for warehousing logistics and port operations related to warehouse, transport, loading/ unloading, customs declaration, and vessel operations.

Gan Wan Pin, Managing Director, Access World Logistics Asia Pacific

“For companies like “traditional logistics companies - a recognisable logistics group - it needs to be able to handle fast moving customer needs on a huge scale, therefore the key to success lies within achieving standardisation,” continues Wan Pin. “However, for a company such as ourselves, with one leg in the finance-trading sector and one in logistics, we have to be more adaptable to varying requirements.

“Especially due to the fact that the finance world changes at an incredibly fast pace, including the way people trade, the pricing and everything else that we need to adapt our business to fit on a regular basis.”

The Company has seamlessly filled a gap in the market that large companies like “traditional logistics companies cannot reach, all thanks to in-depth sector knowledge and an understanding of the finance commodity market.

“We understand how traders undertake their trade and we see

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ourselves as a physical platform from which they can execute the aforementioned trade,” affirms Wan Pin. “Our knowledge for each product that we work with, such as coffee, cocoa and base metals is an extremely important aspect of what we do and what has made us successful over the years.”

When it comes to utilising this knowledge, the Company has a stringent process in gaining key contracts which includes adherence to strict compliance laws and an ethical way of conducting business.

“We have occasionally walked away from projects where the profit was very attractive, but we felt there were a few aspects that didn’t add up and fit within our processes,” explains Wan Pin. “It is important to us to move with integrity at all times and in all aspects of business.

“Over time we have built a positive reputation as a result of those actions, and we continue to employ due diligence so that we always know

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Warehouse No. 117 at Kaohsiung was taken on by the Company’s corporate partner, Access World Logistics (Singapore) Pte Ltd for a LME certified warehouse, and the facility and surrounding area adds up to 20,000 square metres.

The construction was officially completed in 2017 when the warehouse was handed over to corporate partner, Access World (Kaohsiung) Ltd for official operations. The warehouse becomes the most competitive logistics warehouse in Kaohsiung FTZ, providing customers with top quality warehouse logistics services in Taiwan.

In the midst of an intensively competitive market environment, Formosa Logistics Corp efforts are focused in lowering operational costs for its customers through complete application of “logistics management,” creation of maximum operational Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx performance, and meeting customer demand for “warehousing logistics” with professionalism and high-value services.

T +886 7 8158815 E fms-khh@formosa-lc.com

www.formosalogisticscorp.com

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Integrity, Practical and Sustainable

Formosa Logistics Corp.

2F. 35-2 Harbor warehouse Chung Dao Dist., 806 Kaohsiung Taiwan R.O.C TEL: +886-7-8158815 FAX: +886-7-8156259 E- mail: fms-khh@formosa-lc.com

www.formosalogisticscorp.com

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SHUI XING GROUP

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he Shui Xing Group (SX Group) was founded in 2005 in Malaysia. Since then, the organisation has grown from strength to strength. Today, SX Group is a multimodal logistics company with a leading global presence (especially in Asia), specialising in stevedoring, warehousing and forwarding services.

SX Group thrives as an E-Commerce platform that brings together both online merchants and consumers; facilitating their own international market expansions through a same-day delivery marketplace by the company’s logistics networks and infrastructure. SX Group’s E-Commerce platform is in process to replicate its function-rich and powerful solutions to more industry verticals and across a wider geographic footprint from Malaysia to Asia and beyond.

With more than a decade of experience in the industry, SX Group understands its customers’ needs and expectations and delivers as promised. SX Group offer a complete complement of hassle-free and cost-effective services, including warehousing, global forwarding and distribution through a full range of transportation options to overcome all terrain and challenges; while continually developing its infrastructure to support businesses with the industry’s finest personnel, equipment and technology available.

everything about the parties we are getting into business with.”

System revamp

In order to keep up with the demands of the new markets Access World is operating in, it has placed a major investment in the complete overhaul of its operating systems. As the industry changes the Company has to ensure that it remains up-to-date, which involves investing in its new ERP system.

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“Another revamp and investment that we are making at present is the acquisition of various land assets - particularly in Asia - which will provide us with an advantage in the future when it comes to running our operations within these locations,” adds Wan Pin. “Within these locations, we strive to constantly improve the technology and procedure that we deploy in order to protect the interests of our customers.

“Because we work in a commodity

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Across the board though, its strengths lie in its investment in experience, expertise and assets. By owning the equipment needed meet every logistics need, SX Xxxxxxxxto xxxxxxxx xxxxxxxxxxx xxxxxxxxx Group can guarantee consistent service standards and delivery schedules, while keeping rates competitive.

SX Group is your warehousing and logistics arm, a partner you can trust.

Malaysia Office T +603 3101 4800 E Enquiry@shuixingventures.com Singapore Office T +65 6513 4650 E Enquiry@shuixingint.com www.shuixingventures.com Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx

YOUR ONE-STOP SUPPLY CHAIN EXPERT, SUPPORTED BY WORLD-CLASS INFRASTRUCTURE

Shui Xing Ventures Sdn Bhd Malaysia Office Lot 10, Jalan Perigi Nenas 7/3, KS11, Seksyen 7, Fasa 1A, Kawasan Perindustrian Palau Indah, P.O. Box No. 206, 42920 Pelabuhan Klang, Selangor Darul Ehsan, Malaysia

Tel: +603 3101 4800 (General Line) Fax: +603 3101 4801 (Accounts & Finance) Fax: +603 3101 4808 (Operation & Customer Service) Email: Enquiry@shuixingventures.com

Shui Xing International Pte Ltd Singapore Office 10 Anson Road #21-10A International Plaza Singapore 079903

Tel: +65 6513 4650 Fax: +65 6222 6991 Email: Enquiry@shuixingint.com

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market, where the products are expensive, our company has to constantly invest in technology that will improve our security processes and checks.”

With so much change and investment going into the Company, it is important that the right people are at the helm to ensure everything runs smoothly.

“The people within our business are everything to us, it’s not just about how good the facilities and systems are,” explains Wan Pin. “In the service industry, the people are absolutely everything and therefore when it comes to recruitment we are very strict.”

Through a combination of recruitment activities, which include psychometric assessments, resume reviews and face-to-face interviews, the Company is able to ensure that it is sourcing the right person for both the job and the wider organisation.

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Q&A fire and has now progressed into preventing the fire. When I joined the Company it was all about stabilising and standardising business and operation processes, establishing an operations framework and providing guidance across several functions and countries.

JEFFREY SIM

Head of Operations, Asia Pacific The senior management team within Access World Logistics has played a vital role in ensuring steady development of the Company and its employees.

Jeffrey Sim, Head of Operations, Asia Pacific at Access World Logistics delves into the changes being made to meet the everchanging market requirements.

Asia Outlook (AsO): In recent years, what challenges have you found in having to adapt to the ever-changing needs of your target markets?

Jeffrey Sim (JS): I would classify the challenges in three baskets: namely regulatory compliance, operation excellence, and technology adoption.

The tightening of regulatory requirements around the world in recent years led to frequent reviews of our operational setup and processes. Our standardisation

efforts were constantly challenged as the market requirements have changed.

In my opinion, the early adopters of new technology will bear the capital burden to lead the charge to revolutionise the industry, but they will also be the ones to capture the bigger market share and establish themselves as the market leader.

AsO: How would you say your role has changed and evolved since you started working with the Company?

JS: In a nutshell, my role in Access World started with fighting

AsO: What plans do you have in store for 2018?

JS: There are three key themes: system deployment, efficiency drive, and internal development.

Access World has been gradually implementing our new finance and ERP system globally, and multiple improvement initiatives are planned in 2018 to target efficiency improvements on both ground operations and administrative processes.

Together with the management team and HR department, we are putting together a specialist development training plan to ensure that our younger workers are being trained to take on leadership roles in the future.

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AFICO TERMINAL VENTURE

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ince its inception as a joint venture between Access World and local partners in 2012, Afico Terminal Venture Sdn Bhd (ATV) has been providing warehousing and logistics solutions for Access World Logistics (Singapore) Pte Ltd and its customers.

As an integrated logistics and warehousing specialist, ATV derives its strength by synergising the expertise of its well-experienced members in the various sectors of port operations, warehousing, trucking, shipping, forwarding and distribution creating value along the supply chain. ATV’s operations are strategically located at the major hubs of Port Klang Free Zone and Johor Port, Malaysia.

Consistency, Reliability, Global Conformity

Employees that perform well are given opportunities within the Company

“Due to the fact that we work in such a niche industry, we cannot afford to have people dropping in and out of the Company,” Wan Pin states.

“We will provide a lot of opportunities for our staff during their time with us; for example, those that perform well are given the chance to move to different countries within the wider Group in order to gain further experience.

“We have a systematic way of training that ensures flexibility within departments; this is something that we have come up with in attempts to better meet the needs of the younger generation that we are working with.”

Reputation is everything

With thanks to its people, reputation and knowhow, Access World now possesses an excellent reputation that it can build upon to expand its business.

“Our reputation has been built up over many years and through many

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T +603 310 12618 E tony.lim@atv.com.my zayd@atv.com.my

massive company-wide changes, and therefore our business is everything,” Wan Pin describes. “In the industry that we are in, reputation ensures that each outside party we have to work with has complete trust in our abilities and what we can achieve through working together. Our reputation is everything and we would never do anything to jeopardise the hard work we have put into achieving that.”

Alongside the aforementioned reputation, the industry knowhow that has been built up over many years within the industry has also provided Access World with a head start over the competition.

“When looking to the future, I hope that we will be able to work on more acquisitions and aggressively expand our business operations worldwide,” concludes Wan Pin. “We are also hoping that this will enable us to expand not only geographically, but also across the different commodities we would like to move into.”

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JOHOR PORT A Regional Commodity Hub As the original Southern Gateway MultiPurpose port in Malaysia, Johor Port operates a total area of 1,000 acres with supporting infrastructures for break bulk, dry bulk, liquid and container cargoes as well as facilities for tank storage and warehousing.

Johor Port is the largest edible oil terminal in the world and a designated delivery point trading under LME, APEX, CME/KLCI and PLATTS. The Port is also one of the largest discharging points for rice, cocoa, fertiliser and cement in Malaysia.

T +607 251 0980 E jpb@johorport.com.my

www.johorport.com.my

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Afico Terminal Venture Sdn Bhd ATV Warehouse 1, P157 & P160, P153-P156, P161-P164, PRECINCT 1, JALAN FZ1-P1, PORT KLANG FREE ZONE KS/12, 42920 PULAU INDAH, PORT KLANG, MALAYSIA T: 603-31012618 E: tony.lim@atv.com.my | zayd@atv.com.my

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Access World Logistics (Singapore) Pte Ltd No. 438B Alexandra Road, #08-01 Alexandra Technopark Singapore 119968 Tel: +65 6771 5600 ASIA_Commercial@accessworld.com

www.accessworld.com

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