Your Total Reward - CG9 brochure

COMPETITIVE SALARY We want to attract and retain colleagues who are highly motivated so that we truly put the customer at the heart of all we do.

COLLEAGUE DISCOUNT Our colleague discount is one of the jewels in our crown and there are a host of other perks too!

ENHANCED BENEFITS All colleagues will have access to Perkbox, which gives you access to hundreds of deals and discounts with companies.

RECOGNITION REWARDS Whether it’s for a job well done or to say thank you, we want our team to know that they are appreciated.

WELLBEING SUPPORT Colleagues can contact our inhouse Mental Health First Aiders, as well as the Employee Assistance Programme (EAP), if they need to talk and ask for support.

DEVELOPMENT There are plenty of opportunities for learning and development.

From online courses, to in-person training as well as other tailored solutions.

Did you know O&CC pays above the statutory minimum? This is unusual for retail businesses and something we are proud to offer.

Colleagues are entitled to 33 days (264 hours) please note that in 2022 an additional 8 hours of bank holiday will be provided.

Depending on where you work in the business, some of those days will need to be taken on bank holidays. For part-time colleagues, holiday is allocated on a pro-rata basis.

Welcome to your O&CC total reward package. As a company, we strive to create a pay and reward structure which fairly remunerates colleagues at all levels of the business in varying ways.

This means getting the right balance between providing as much guaranteed pay as possible, and then also offering a discretionary bonus scheme to reward high performance.

It also includes aspects such as enhancing our benefits package with options to support living costs, or giving you greater access to our discount scheme.

This brochure contains some details of your remuneration package, more information will follow shortly. If you have any questions, please contact your manager in the first instance.

Approximately 2% of O&CC’s total 2022 salary bill is assigned to learning and development to support colleagues in being the best they can be.

Within the hours budgeted for stores, at least 2% are aligned to development. This could be on the floor coaching, online courses or undertaking modules in the Academy, plus there are many more learning opportunities available.

Development activities taking place across the business include management talent centres (retail) and the expansion of the management development academies to include ASMs and Basecamp. There are more opportunities than ever to participate in apprenticeships and there are currently 18 people doing an apprenticeship qualification.

Speak with your manager about any development you are interested in.

It is important to us that we can attract and retain colleagues who are highly motivated ensuring that we put the customer at the heart of all we do.

O&CC have worked hard to ensure our pay structure is competitive and fair.

This includes benchmarking ourselves against other companies and taking into account factors such as geography/cost of living, local competition and available candidate pool.

We are currently in the process of finalising the pay rates that will be applicable to all colleague levels across our stores, which take into More information will be provided to account national minimum wage you once details have been changes and age parameters confirmed. Speak to your manager if amongst other factors. you have any questions.

All O&CC colleagues are eligible to participate in a pension scheme.

Depending on your role, this will either be the People Pension or Scottish Widows scheme.

Both see the colleague making a contribution and the employer also making a contribution.

Check your payslip for more information about your scheme and monthly contributions.

O&CC runs a discretionary bonus scheme from January to December (please note, that for 2021, the scheme only ran from July to December).

Store performance (as per the League Table) will determine if any payments will be made subject to the business achieving its profit targets (REBITDA).

It is important that you understand how your role can contribute to your stores performance and therefore we would encourage you to have regular 1-2-1s with your Store Manager and to ensure that you understand the expectations of your role.

Speak with them if you have any questions around the bonus scheme.

From March 2022, all colleagues will be given a Perkbox account.

The platform gives you access to benefits that suit your individual lifestyle and will help you feel happier and healthier. It’s available online and via a simple app. So what will you have access to?

• Deals and discounts with the biggest brands. Whether it’s supermarket savings or discounted days out, the daily coffee or a summer holiday • Stay in the loop with what’s going on around the business • Recognise and celebrate your teammates • A range of resources that will help you to feel happier and healthier Want to know more? You can watch a short video about Perkbox HERE.

Did you know you have a great range of basic perks? They include: • Colleague discount – following feedback from across the business (including the Colleague Voice forum) in 2022 we are launching a revised discount scheme. This will see the level of discount enhanced for the majority of colleagues, as well as providing greater clarity around the use of the scheme • Paid volunteer days - we’re pleased to confirm the continuation of the scheme. This year, a more localised approach is being taken, allowing you to work with local groups and make a difference to your community • Cycle to work scheme – allowing you to purchase a bike and accessories (for travel to work) via a 12-month salary sacrifice programme • Tech scheme —as with the cycle to work scheme, but for work-related technology • Saying thank you – we regularly recognise the achievements of colleagues and say thank you in a variety of ways, which includes gift cards and trips away • Sabbatical leave – colleagues with at least two years' continuous service are able to apply for up to six months sabbatical leave • Employee Assistance Programme – access to a 24/7 service, which is available 365 days a year.

*All remuneration increases are subject to eligibility. Examples of where eligibility maybe impacted include being a new starter, recent pay rise/change in role, being subject to a performance improvement plan (PIP) or working out a notice period.

Please note that this list is not exhaustive All information contained within this guide is correct at time of going to print. If you have any questions relating to your salary or benefits, please speak with your manager in the first instance.