Issue 2304
The Voice of the Ontario Tire Dealer Since 1955
Inside this Issue Welcome New OTDA Directors Winter Safety ATS Traning 2024
Editor: Adam Moffatt President: Charley Kriksic
OUR STRENGTH IS YOU ! QUÉ-MONT IT’S... 䡲 8 REPRESENTATIVES 䡲 6 TRAINED ADVISORS 䡲 7,000 ITEMS IN INVENTORY 䡲 QUICK DELIVERY
www.quemont.com Member
3685, avenue des Grandes Tourelles, Boisbriand (Québec) J7H 0E2 T 514 331-0302 | 1 800 361-1932 F 514 745-3109 | 1 888 745-3109
President’s Message
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Charley Kriksic
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In this Issue
Please take note to use the correct address as listed below Main Office 4 Oakwood Drive Port Dover, Ont N0A 1N4 P: 289-887-4046 E: amoffatt@otda.com W: www.otda.com
Billing Office Ontario Tire Dealers Association 5-4104 Fairview St. Suite 312 Burlington, ON L7L 4Y8
Printer Barney Printing 1001 Dundas St. Woodstock, Ont N4S 1H5 P: 519-537-5596 1-866-534-0004 F: 519-537-8209 E: info@barneyprinting.com W: www.barneyprinting.com
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T H A Y N O K U
President’s Message OTDA Members and Directors Welcome! New OTDA Board Members In Memory of Ron Spiewak OTDA Scholarship and Bursary Recipients Advertise With Us! OTDA 1st Quarter Training Schedule CATRA - 2022 Annual Report Adam Moffat - Load Index Rating Tech Talk - Phone Ordering Scams Matt White - TPMS & Lifting Points Safety Corner 2023 Golf Classic Charity Donations Treadlines Payroll PVP - Deluxe Canada Adam Moffatt - Announcements! Classifieds
OUR ADVERTISERS 2
Qué-Mont Equipment
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eTracks Tire Management Systems
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Hunter Engineering Company
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Editor: Adam Mofffatt President: Charle ey Krriksic
West Lake Tires
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Emterra Tire Recycling
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Hunter Engineering Company
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Stox Distribution
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Tire Recycling Ontario
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R&E Tire
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Federated Insurance
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Prema Canada
“YOUR STRENGTH IS IN OUR NUMBERS” The OTDA is recognized by industry and government as the representative body of the Independent Tire Dealers of Ontario.
New Member
City
Antoine’s Tire Shop ........................................................................................................ Nobleton AP Auto Mechanics LTD.............................................................................................. Cambridge BNR Tires ..................................................................................................................Mississauga Canada Truck Tires Inc. ...............................................................................................North York Fountain Tire ...............................................................................................................Woodstock GM Tire Repair Center .............................................................................................. Cheltenham Henderson Machine Works Inc. .......................................................................Chute a Blondeau Midas of Kingston ........................................................................................................... Kingston Palmer Rapids Garage ..........................................................................................Palmer Rapids Total Tire Pickering .........................................................................................................Pickering
President ......................................... Charley Kriksic .....................Consumers Tire Vice President ................................. Charmaine Carvalho .............Chloride Canada Treasurer .......................................... Glenn Warnica ......................OTDA Secretary .......................................... Rejean Murray ......................O.K. Tire Service (Val-Rita) Member Benefits ............................. Alexa Labrecque ...................Provincial Tire Distributors Health & Safety ................................ Bruce Barnim ........................Tirecraft Ontario Welcome........................................... Dan Bender...........................Tire Discounter Group Environment .................................... Eric Gilbert ...........................Ericway Tire Welcome........................................... Erik Fielding ..........................Fielding's Tire & Auto Member Relations ........................... Harold Boake ........................Steelcase Tire Welcome........................................... Jeremy Hanford ....................Hanford's Tire & Service Executive Director .......................... Adam Moffatt ........................OTDA
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Daniel Bender
Dan has spent most of his professional career in the tire sector, working with several regional and national companies. Since 2010, Dan has been with the Tire Discounter Group and is currently their Director of Sales. Dan's understanding of the tire distribution networks across Canada will prove to be invaluable to the Association, and his knowledge will help guide the Association as we adapt to the ever-changing landscape of the tire industry.
Erik Fielding
With 25 years of experience, Erik Fielding brings a wealth of knowledge, understanding and a genuine love for the tire sector. Family-owned and operated since 1983 Fielding’s Tire & Automotive will be celebrating its 40th anniversary in 2024, a milestone that Eric, his family and employees can be proud of. Erik’s approach to providing his customers with good service, great value, and forming solid customer relationships will help the OTDA as we continue to develop and deliver more opportunities for our members.
Jeremy Hanford Family-owned and operated since 1986, Jeremy’s hands-on mentality has helped Hanford Tire & Service grow and expand to 2 locations in London, Ont. Jeremy and Hanford Tire are not only dedicated to the industry but also to their local community, where they have been awarded several community and industry-based service awards. The OTDA believes Jeremy’s philosophy of “to treat other people the way we would want to be treated” will go a long way in aiding the OTDA as we continue to support our members and their needs. The OTDA Board of Directors and our members would like to congratulate and welcome Dan, Erik and Jeremy! 6
As a dedicated family man, friend and colleague, Ron loved life and lived every day to its fullest. Ron’s gentle voice, words of wisdom and upbeat personality will be missed by many, however, Ron will live on in our hearts as we remember the many stories and adventures, he shared with us all. We thank you Ron for your dedication to our industry, your many years of service with the OTDA Board of Directors and for always being there to act as an advocate for our sector and the little guy. The Ontario Tire Dealers Board of Directors
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Chole Fernandez
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Elli Bourke
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Makayla Brown
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Ethan Denbrega
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RESPONSIBLE. RELIABLE. FAIR. Used tire collection sites operate throughout Ontario and are part of an important collection network within the recycling system. This includes tire shops, repair shops, tire and automobile dealers; any business, or organization that handles used tires. We want to thank collection sites for ensuring that every used tire is collected for recycling, and for following Ontario’s tire recycling regulation requirements. This includes accepting used tire drop offs from the public, at no charge, including tires on rims.
If you’re a collection site that wants to enroll with us, please visit us at etracks.ca If you’re an existing eTracks collection site, and need to 昀nd a new hauler, please contact us at info@etracks.ca and we’ll 昀nd one for you. Our goal at eTracks is simple, to actually make the system better for everyone who uses it – from collection sites, to producers, to consumers.
PRO SERVICES YOU CAN TRUST.
etracks.ca | info@etracks.ca
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, Don t Delay! Book Today! Contact Adam Moffatt 289-887-4046 amoffatt@otda.com www.otda.com 10
2024 1st QUARTER TRAINING SCHEDULE AUTOMOTIVE TIRE SERVICE (ATS) TRAINING Certified Automotive Tire Service (ATS) is a 300-level certification program that provides in-depth and comprehensive instruction on the recommended procedures for servicing modern automobile and light truck tires. Certified ATS is designed for professional passenger and light truck tire technicians, so the subjects range from the relationship between torque and clamping force to the TPMS relearn procedures on domestic and import vehicles.
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TIA Automotive Tire Service (ATS) Manual
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TIA Certified ATS Technician Certificate
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13 TIA Certified ATS Technician Uniform Patches
Certification is valid for two years, at which time you will receive notification from the OTDA and TIA that it is time to recertify. The Recertification Exam is available online, allowing for easy access anytime and anywhere within the window of availability.
LEVEL 300 Dates January 24 - 26 February 21 - 23 March 27 - 29
For additional inquires or to register for a class, email: amoffatt@otda.com
Canada’s successful provincial and territorial end-of-life tire programs always stay up to date with national changes, including annual population growth, increases in winter tire purchases, and used tire cleanups.
2022 ANNUAL REPORT
500,000
450,000
400,000
350,000
300,000
250,000
200,000
150,000
100,000
50,000 2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
437,000 tonnes of end-of-life tires were collected by Members in 2021, CATRA’s latest data year.
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2021
2022 ANNUAL REPORT
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What is Canada’s diversion rate? This rate is calculated by dividing the annual tonnes of tires recycled by the tonnes of tires collected. For 2021, CATRA’s latest data year, the diversion rate was 95% which compares to the 2020 rate of 97%. As a mature program, over time, Canada’s diversion rate balances out at close to 100%: the average rate over the past 10 years stands at 102%.
*The map shows the total tonnes of tires recycled in Canada in 2021, by jurisdiction. YK and ON are estimates only.
LEARN MORE about Measuring Canada’s Performance on the CATRA website.
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Does your staff understand the significance of a tire’s load index rating and how it applies to a vehicle's overall handling and safety? If you hesitated to answer that question, it may be time for a brief “refresh” on the topic. The load index rating refers to the maximum carrying weight a tire can support when properly inflated.
The load index is represented as a two or three-digit code; when the code is compared to a load index chart, technicians can then determine the maximum carrying weight of the tire under specific inflation.
The tire's load index is typically located on the tire's sidewall, beside the speed rating and as part of the tire's service description. The load index for the vehicle is found on the door placard with the rest of the vehicle's recommended tire information.
While most modern tire sizing programs in shops calculate the load index and factor it into the recommended tires, employees should still know how the load index works and how to read the charts. Another consideration is when customers bring already-owned tires to your shop for mount, balance, and installation. The best practice is to verify the size, load index, and speed rating against the vehicle manufacturer's recommendation on the door placard before the tires are installed. There's a golden rule when it comes to load index “The load index on the tire must meet or exceed the load index on the vehicle placard”. ' ( )* ,
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Just add techs.
Clear, onscreen step-by-step instructions make the ADASLink® diagnostic scan tool your gateway to ADAS calibrations. Onscreen direction walks techs through calibrations for millions of vehicles Comprehensive pre- and post-scans of installed systems and codes Full diagnostic capabilities reveal trouble codes and other vehicle information Secure gateway and gap coverage Code/pair new parts to the vehicle after installation Follow guided processes to calibrate required systems after a collision
Scan or visit hunter.com/adas
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So, in this highly technical business environment, how does a business protect itself?
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Thinking innovatively. Transforming waste to resources.
YE AR S 1976 - 2021
WHEN YOUR TIRES LOOSE THEIR GRIP, WE HELP THE EARTH GET A GRIP ON YOUR TIRES.
THE EMTERRA DIFFERENCE Emterra Tire Recycling is a division of Emterra Group, a family-owned Canadian company with expertise in creating and delivering products and services that enable people and businesses to become environmentally responsible.
ONTARIO FLEET
ONE-STOP SHOP
WORK WITH PROs
TRACKING
With one of the largest fleets in the province, Emterra can service businesses across Ontario.
We are RPRA registered Collectors, Haulers, and Processors. By independently processing our tires, we can provide reliable services all year round.
Work with registered Producer Responsibility Organizations like eTracks and Ryse Solutions to meet your compliance requirements.
By developing our own tracking software, Emterra electronically reports collections to conform to regulations in a timely manner and avoid RPRA audits.
8 Bramwin Court, Brampton ON
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www.emterra.ca
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1-866-498-0339
TPMS & Lifting Points by Matt White Director of Tire Services for the Tire Industry Association
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Drive productivity. Generate profitability. Take advantage of the fastest and most accurate alignment systems in the business.
Scan or visit hunter.com/alignment-machines
SAFETY
CORNER
Winter Safety In this edition of Safety Corner, we are looking at winter safety & what you can do to protect your staff, customers, and business. Outdoor tech safety tips: 1) Wear layered clothing. Wearing multiple layers of clothing allows the worker to adjust their protection based on current temperature. Take off layers as you get too warm and put them on as it gets colder. 2) Take extra clothes. Bring a change of clothes in case you get wet. Dry clothing always help keep workers warm, especially when working outdoors. Take a break. During extremely cold or windy weather, take regular breaks to warm up before continuing work. 3) Drink up. Even though it’s cold out, keep hydrated by drinking water or other warm drinks. You will still sweat when working, even in cold temperatures. Avoid caffeine and alcohol. 4) Know the signs. Learn to recognize the signs and symptoms of frost bite and hypothermia. Get inside if you begin to experience them. If you see a co-worker showing symptoms, take them inside immediately. 5) To avoid slipping on ice, wear winter boots with a strong tread. Spread sand or rock salt on the ice to provide a rough surface for footwear to grip.
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Ice and snow are inevitable, but injuries to your workers and customers from slips, trips and falls are not. This means, don't wait for the snow to fall before raising employee awareness about winter hazards and check in advance if your outside contractor will clear snow and ice in an emergency. 1. Do your homework when hiring outside contractors. Don't hire a contractor based on price alone, check their qualifications and follow up with references. Ask questions such as, do they have general liability insurance and a valid WSIB certificate? Will they come out during emergency situations to ensure everything is still safe for your employees and customers?" 2. Decide how your maintenance staff and outside contractor will work together to ensure the workplace is always free of winter hazards. Responsibility for keeping stairs, floors, entranceways clear of ice and snow typically rests on the employer's own staff, but they may also have to take on the walkways and the parking lot if the contractor is absent and conditions require it. Thoroughly read and understand your contractor agreement and possible building lease agreement. 3. Raise awareness of winter hazards and solutions among all staff in advance. For example: •! •!
place posters in high visibility areas, such as washrooms, lunch areas, and wherever else people congregate encourage supervisors to add winter safety to safety talks. Possibilities include watching out for and reporting hazards, and wearing proper footwear (low heels, warm, waterproof, good ice/snow traction, etc.)
4. Identify and assess winter hazards throughout the season. Use every tool at your disposal, including daily inspections, incident reports, complaints, and one-up observations. Are snow and ice promptly cleared from walkways, parking lots and loading docks? Are they deposited in a safe place? Are entrances and exits to buildings unobstructed and overhanging snowdrifts removed? Are parking lot sight lines open? Could melting runoff turn into black ice? 5. Review the ice and snow removal process in the spring. "Identify gaps while it's fresh on everyone's mind. Talk to the joint health and safety committee and workers, then make changes before the new contract goes out for quotes in August or September." 6. Review your prevention plan on an annual basis. Are you legally still compliant? Is your program controlling winter hazards? Ask employees about near misses. Cross-reference your own records with statistics regarding the frequency and type of injuries that are occurring.
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Is a proud tire distributor with
TIRES & WHEELS
Over 1,200,000 sq. ft. of warehouse space and 2,000,000 tires in inventory! •
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EP YOUR TIR Congratulations to our lucky winner! Darren Bunce, Stox Account Manager, presenting the award to Jenna Gilbert of Ericway Tire, Lincoln, Ontario
A partner who delivers!
In order to boost tire sales and increase the retention rate in your dealership, we created a contest that is entirely dedicated to your sales representatives. On November 13th we made our last winner. Congratulations to Jenna Gilbert of Ericway Tire!
distributionstox.ca
2023 Golf Classic Charity Donations
The Ontario Tire Dealers Association was proud to present this year's OTDA Fundraiser and Charity Golf Classic recipient, Feed Ontario, with a donation in excess of $7000.00. Feed Ontario is the province's largest collective of hunger relief organizations. Together with food banks, industry partners, and local communities, Feed Ontario works to end hunger and poverty by delivering fresh and healthy food, developing innovative programming, and driving change through research and advocacy. Feed Ontario's food programs work in partnership with Ontario's agricultural, food, and grocery sectors to ensure food banks are stocked with the fresh, healthy food they need to support their communities. Feed Ontario’s mission is to champion an impactful network of hunger relief organizations and advocate for solutions to end food insecurity and poverty in Ontario. This year's donation to Feed Ontario represents over $500,000.00 in community-donated funds since the inception of the OTDA Annual Fundraiser and Charity Golf Classic in 1999. The OTDA would like to thank all our supporters, sponsors, participants, and volunteers; this would not have been possible without you. 25
Treadlines
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Protection Agency in August to . .. : in the manufacturing, use, and distribution of tires. Representatives of the tribes said it kills fish populations, contaminating the waters through storm runoff. Washington, Oregon, Vermont, Rhode Island, and Connecticut also wrote the EPA, citing the chemical’s “unreasonable threat” to their waters and fisheries. The agency’s decision to grant the petition is the first step to banning the chemical, with tire manufacturers already looking king ng for alternatives to 6PPD
The partnership begins immediately, and Kal Tire will receive broadcast exposure through Digitally Enhanced Dasherboards, the League's advanced approach to dynamic dasherboard advertising during NHL regular season and Stanley Cup® Playoffs games broadcast on Rogers Sportsnet in Canada. Fans will also see the Kal Tire brand displayed in camera visible virtual slot in-ice ads during NHL regular season games and Stanley Cup Playoffs games broadcast on Rogers Sportsnet in Canada. !
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6 7 !8 ) ) / + Kal Tire and the National Hockey League (NHL®) today announced a multiyear Canadian partnership, naming Kal Tire the Official Tire Expert of the NHL. The new agreement provides Kal Tire with an array of exclusive marketing rights and designations that will connect the brand with the NHL and its fans through the NHL's vast marketing, digital, and social media channels.
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OTDA
Meet the Vendors
The Ontario Tire Dealers Association and Deluxe Canada have partnered to offer OTDA members access to Deluxe Canada’s payroll programs through the Deluxe Canada Payroll - Preferred Vendor Program. Established in 1967 with data and call centres located in Ontario, Deluxe Payroll is Canada’s longest-running, uninterrupted payroll service. We excel in customer satisfaction and are proud to be trusted by more than 14,000 Canadian companies ranging from one employee to over 1,000. With Deluxe Payroll, you will enjoy access to your information from anywhere. Simply access the web-based solution from any internet connection and input the payroll information. It’s that simple. Members will enjoy: • 25% off base payroll fee • One Time $50 set up fee • Flexible Deposit Options - No Third-Party Involvement - No Additional Bank Charges • Filing of Government Remittances • Pay Statement Options • Unlimited ongoing support • Over 50 Free Reports To receive a quotation or more information, visit the OTDA/Deluxe Canada PVP webpage at www.deluxe.ca/otda. Complete the consultation request form and a Deluxe Canada Payroll representative will contact you directly. OTDA/Deluxe Canada Membership code: 98958
Email for more information 28
Announcements Announcement
! The OTDA Board of Directors is happy to announce that our Executive Director, Adam Moffatt, has been appointed to the Tire Industry Association (TIA) Board of Directors. The Tire Industry Association (TIA), established in 1921, is an international non-profit association representing all segments of the tire industry, including companies that manufacture, repair, recycle, sell, service or use new or retreaded tires, and those suppliers or individuals who furnish equipment, material or services to the industry. Adam's knowledge of the industry and drive to give back to the sector will help to ensure that the Canadian market is not overlooked through national representation on the TIA board. $ # %
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4 Providing scrap tire collection services for Eastern Ontario - Oshawa to HWY 416 and north to Hwy 60 and Deep River. Collection services for all tire types and sizes, on and off the rim.
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Keeping you safer since 1920
We’ve been at it since 1920 – learning what matters most to our customers and the challenges they face.
Call 1.844.628.6800 and speak to a Commercial Insurance Specialist today.
www.federated.ca Not all industries are the same, so we pride ourselves in understanding the intricacies of your business.
Recommended insurer of the Ontario Tire Dealers Association (OTDA).
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Federated Insurance Company of Canada is the insurer of Federated Insurance policies. [3706-002 ed01E | 02-2021]
Tire Repair Materials & Tools Wheel Service Tools & Equipment Wheel Weights & Balancing Compounds TPMS Tools and Sensors Valves & Gauges Service Chemicals Air Tools & Accessories Shop Supplies & Equipment & more! 800-268-6311