Outlook-ed17_WEB

O UT L OOK

Owen Sound & District Chamber of Commerce FALL 2025 / Issue 17

P O WE R ING TH E F U TU R E

BUILDING ONTARIO’S FUTURE

How O wen S ound ’s sk illed trades dr ive growth, featur ing Crose M echanical and Dunne Powe r.

Strengthening workforce development, closing talent gaps, and embracing innovation.

T HE FU TUR E AT W OR K

NEW MEMBERS

Why s olving Ontar io’s sk illed trades shor tage is impor tant.

Introducing the newest business to join our growing membership.

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OUTLOOK - Owen Sound & District Chamber of Commerce

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Issue 17

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OUTLOOK - Owen Sound & District Chamber of Commerce

CONTENTS O UT LO O K Outlook is a periodic publication of the Owen Sound & District Chamber of Commerce.

SKILLED TRADES ARE THRIVING

WORKFORCE DEVELOPMENT WILL PAVE OUR FUTURE

Skilled trades are shaping Owen Sound’s future, with local leaders Crose Mechanical and Dunne Power showing how technology, opportunity, and community commitment are redefining these essential careers for the next generation.

Ontario’s economic future hinges on workforce development. Addressing labour shortages, reskilling, and inclusive hiring while aligning immigration, education, and business is essential to building a resilient, competitive, and future-ready province.

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THE STATE OF SKILLED TRADES Ontario faces a critical skilled trades shortage, with rural communities hit hardest. Local businesses, colleges, and provincial leaders share insights on challenges, solutions, and the urgent need to reshape perceptions and pipelines.

N EW MEMB ERS Look whose joined us! Read up on the new members of the Chamber.

Page 20,21

GREA SE UNDER THE NA IL S

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Design & Concept Qwik Media Inc. Editorial Committee Dave Carr Trent Gow Tiffany James Candra Schank Jason Crone Advertising Opportunities Savannah Dawson Savannah@oschamber.com 519-376-6261 Photographer Candra Schank

Outlook is distributed free of charge to all businesses within Owen Sound and surrounding areas .

J U S T S AY I NG :

New CEO Tiffany James commits to putting members first, strengthening advocacy, fostering connections, and delivering real value to grow the Owen Sound & District Chamber and support the local business community.

CEO Tiffany James Owen Sound & District Chamber of Commerce 1051 2nd Ave East, Owen Sound, ON N4K 2H7 519.376.6261

Print & Distribution Qwik Print

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MESSAGE FROM CEO

All inquiries regarding content can be directed to:

A reflection on trades, when hands-on mechanical work revealed the skill, pride, and lasting importance of the trades that keep everyday life running smoothly.

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Distribution of this publication does not constitute an endorsement of products or services advertised.

No portion of Outlook may be duplicated or distributed without permission or credit to the publisher.

Disclaimer: All articles are fact checked by interviewees.

Cover photo credit Candra Schank photography

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OUTLOOK - Owen Sound & District Chamber of Commerce

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OUTLOOK - Owen Sound & District Chamber of Commerce

SKILLED TRADES ARE THRIVING

by Trent Gow Once undervalued, skilled trade careers are now leading the future of work in Owen Sound, as elsewhere. This notable transformation has been spurred by the rapid integration of technology, automation and digitalization which is revolutionizing work processes. The more we automate knowledge work, the more we need specialized tradespeople to keep the digital economy running. This in turn has created growing opportunities for entrepreneurially minded individuals, who once practiced their trades behind the scenes, to step forward and fill the skilled trades gap. Two local pacesetters are Eric Crose and Tom Dunne, the driving forces behind Crose Mechanical and Dunne Power, respectively.

A skilled trade is a job that requires a specialized skill set usually learned through a combination of apprenticeship, on-the-job training, and classroom learning that leads to a trade credential, such as a Certificate of Qualification or Red Seal. Skilled trades jobs are essential for a functioning society, ensuring our homes, businesses, and public spaces are safe, functional, and well-maintained. They also drive the production of goods and promote community development. These careers not only keep the wheels of our communities turning but also lay a roadmap for a better tomorrow.

There are over 300 designated skilled trades in Canada, and many are in high demand. From welders and industrial electricians to millwrights and carpenters, hundreds of thousands of skilled tradespeople will be needed over the next few years.

Skilled trades play a vital role in driving our local economic growth and prosperity, contributing significantly to various sectors such as construction, manufacturing and healthcare.

Consider for example Bruce Power which relies on a wide variety of building and construction trades for the operation and life extension of its nuclear generators. To date, literally millions of hours of tradesperson-work has been carried out on the Bruce site, with many more to come.

DUNNE POWER INC. Electricians constitute an essential skilled trade. They play a crucial role in installing, maintaining and repairing electrical systems across all sectors. Owen Sound based Dunne Power Inc. is a fully licenced electrical contracting business which delivers a comprehensive range of electrical services to residen-

tial, commercial and industrial clients across Grey and Bruce Counties. The company’s appealing motto “Any job, consider it Dunne” captures their deep service commitment. While they are proud of their broad capabilities, home generators, panel upgrades and new construction wiring make up a significant portion of their current work.

Tom Dunne is CEO and President of Dunne Power Inc. In his words: “I founded the company in 2024 with the goal of providing high-quality, reliable electrical services backed by transparent communication and exceptional customer care. I wanted to build a business that people could trust for any electrical need, big or small”. His team is made up of four certified electricians and two apprentices, with a special shout out to Tyler Auger who serves as a Director at Dunne Power. Tyler, who was born and raised in Oliphant, is a highly skilled power line technician and master electrician. The company is growing steadily and plans to continue to expand its capabilities to meet demand.

Tom built his career in the electrical industry through years of hands-on work and in-depth technical training. For 13 years he contracted for Toronto Hydro, gaining extensive experience in utility, service, and infrastructure projects. He also worked with other respected electrical contractors, developing a wide range of skills across residential, commercial and industrial sectors. Asked why he took the next step to own and operate his own company, Tom replied: “I have always enjoyed problem-solving, working with my hands, and seeing projects through from start to finish. After many years in the industry I saw the opportunity to create a company built on integrity, quality, and strong client relationships”.

Tom and his family live and own a home in Owen Sound. “I truly value the quality of life that this region offers”, he said.

“The natural beauty, strong sense of community, and genuine neighbourly spirit make it an incredible place to live and work. I was drawn here not only for the lifestyle but also for the opportunity to build and grow a business in a region that values quality workmanship and honest communication – principles that are at the heart of Dunne Power. Being a part of this community is more than just running a business; it is about contributing to a place that I am proud to call home. Supporting the community is a core value”. In this regard, Dunne Power Inc. sponsors local teams, funds individual initiatives such as a children’s dance program, and is an active member of the Grey Bruce Home building Association. continued on page 7 Issue 17

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OUTLOOK - Owen Sound & District Chamber of Commerce

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OUTLOOK - Owen Sound & District Chamber of Commerce

SKILLED TRADES - c o ntinue d CROSE MECHANICAL The HVAC skilled trade involves installing, repairing, and maintaining Heating, Ventilation and Air Conditioning systems in homes, businesses, and other buildings. HVAC professionals are licenced specialists in keeping indoor spaces comfortable and air quality healthy. Crose Mechanical, owned and operated by Eric Crose since 2011, is a prominent provider of the full range of HVAC expertise to clients in Owen Sound and all of the Grey Bruce Region.

Eric brings an impressive list of professional designations and a wealth of experience to his HVAC leadership responsibilities.

Added to his technical certifications as a G1 Gas Technician and Refrigeration Mechanic are his financial accreditations as a Certified Financial Planner with a MBA from Wilfrid Laurier University. Eric’s technical experience includes 17 years as a service technician with Union Gas and 11 years at the helm of Crose Mechanical.

Eric is proud that his company “provides personalized service that few companies do”. He explains that “we offer reliable, skilled, reasonably priced whole-house comfort services and equipment. Moreover, we are available when clients need them 24/7 and we offer affordable solutions for their home or business before they need them”. Comfort and affordability is a formidable combination.

Regular maintenance of heating and cooling systems, extends their life, catches problems and fixes them early and saves money in the long run. For these compelling reasons, the company offers an innovative yearly home maintenance and protection plan called the Crose Comfort Club. This is a proactive low monthly rate maintenance arrangement designed to give clients peace of mind throughout the year. It consists of regular maintenance and service calls, discounts on repairs, and priority service status.

Both Crose Mechanical and Eric are actively engaged in supporting the communities they work in, for example, SouthEast Grey Support Services, a non-profit, community-based organization in Flesherton that supports adults with developmental disabilities and transitional aged youth. Eric is on the Board of Directors, and Crose Mechanical helps keep the organization’s house systems working to ensure comfortable heating and cooling for the occupants. Crose Mechanical delivers assistance to other worthwhile organizations in the area and plans to expand this altruistic outreach even further.

LOOKING AHEAD Tom Dunne and Eric Crose each encourage young people contemplating their work future to look at their respective skilled trades. “Electrical work offers strong earning potential, job security and the chance to work in a constantly evolving industry,” said Tom. Eric characterizes the HVAC profession as a “fantastic trade”, offering enjoyable, stimulating work with job stability and the potential for a six-figure salary.

While the picture for skilled trades is evidently bright now, the future is even more attractive. In particular, unlike the white-collar sector, the integration of AI in skilled trades is not about replacing human workers but rather involves enhancing their capabilities. AI tools and systems are designed to support and augment the work of tradespeople, making tasks more efficient, accurate, and safer.

Another welcome transformation that is gathering momentum is the influx of women into skilled trades which until now have been dominated by men. This evolution is not just about increasing diversity; it’s a fundamental shift towards a more inclusive and innovative future in trades. Skilled Trades are thriving indeed!

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OUTLOOK - Owen Sound & District Chamber of Commerce

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OUTLOOK - Owen Sound & District Chamber of Commerce SPONSORED CONTENT

EXPERT COLUMN

GROWING TOGETHER: A CITY-BUILDING SUCCESS STORY From the desk of Mayor Ian Boddy Four years ago, I sent a letter to members of our business and development communities.

I highlighted steps our city has taken to prepare for future growth, including a $48 million upgrade to our Wastewater Treatment Plant and ensuring that servicing infrastructure was in place to facilitate new residential and industrial development.

Three days later, one of those developers reached out to express interest in working with us to build our community.

And in August of this year, that letter was read aloud by SkyDev, part of Skyline, at the groundbreaking of a landmark development at 3195 East Bayshore Road, once home to an RCA factory making radio and television cabinets, and now being reimagined and transformed into a vibrant housing option.

This first phase will bring 267 new rental suites to the market— modern, purpose-built units that are greatly needed. When fully complete, the site will include eight six-storey buildings with 712 units, on-site amenities, and beautifully landscaped green space—all right here on our waterfront.

We know that demand for housing is strong across Ontario, and Owen Sound is no exception. This project is a significant and welcome step forward in meeting that demand and in providing more choice for current and future residents.

Its location—close to trails, transit, recreation, and downtown— makes it an ideal place for people to live, work, study, and enjoy life in Owen Sound.

This development demonstrates what can happen when the City works in partnership with the private sector to support thoughtful, well-planned growth.

If you want to attract employers, you also need skilled workers, housing, schools, child care, medical facilities, transit, roads— and yes, water and wastewater infrastructure.

This is just one example of our upcoming residential developments. Our planning applications continue to increase yearover-year, and there are now a total of 3,025 new dwelling units projected to be completed over the next five years.

We have a strong network of skilled tradespeople and a vital partner in Georgian College to support workforce needs with their education, training, and apprenticeship programs, contributing over $105 million annually to the Grey-Bruce economy and supporting 1,300 local jobs.

City building is generational—we make plans today based on projected growth that may be decades in the making. And it’s important to celebrate the significant milestones along the way, like a groundbreaking or a resident getting the keys to their new home.

Four years ago, I wrote a letter affirming Council and staff’s commitment to city growth. We’re still growing, and that invitation is still open to all who are ready to grow with us.

— Mayor Ian Boddy

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OUTLOOK - Owen Sound & District Chamber of Commerce

GREY BRUCE LAW Michael A.G. Forcier B.A. , LL.B. Barrister & Solicitor

712 2nd Avenue East Owen Sound, ON N4K 2H1

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Phone: 519-372-0722 Fax: 519-371-7764 mike@greybrucelaw.ca

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OUTLOOK - Owen Sound & District Chamber of Commerce

THE STATE OF SKILLED TRADES: LOCAL STRUGGLES, PROVINCIAL CHALLENGES

by Savannah Dawson In rural Ontario, the skilled trades sector is both the backbone of our economy and one of its greatest challenges. Demand for tradespeople continues to outpace supply, leaving businesses scrambling to fill positions and apprenticeships.

To better understand the issue, we spoke with three voices: Buchner Manufacturing, Georgian College, and Skilled Trades Ontario.

INSIGHTS FROM OUR REGION Keira, the Branch Manager at Buchner Manufacturing’s Owen Sound location, works for a proudly Canadian, family-owned company that has been producing aluminum and steel exterior products since 1979. With four branches across Ontario and a training center in Newmarket, Buchner supports both contractors and homeowners with expert service and durable building materials.

Like many in the trades, Keira said the biggest challenge they face is finding skilled, reliable workers. “Today there is an ongoing labor shortage. It’s affecting every part of the industry, from contractors on job sites to companies like ours that manufacture and supply building products.”

She explains the shortage is due to the number of retirements and a lack of interest from younger generations. “Part of the issue is perception. Young people often don’t see the trades as a longterm career, even though it offers good wages, job security, and real satisfaction.”

When it comes to hiring, Buchner focuses more on attitude than experience. “We always look for a strong work ethic and a willingness to learn.”

Keira also believes more support is needed for training. “Not every business offers apprenticeships, but many of us still invest time and resources into training new hires.”

To help address the gap, Buchner built its own in-house training center. “It gives us the chance to train people the “Buchner way”

from day one.” By doing this they are “creating pathways into the trades and making sure people feel supported once they’re here.”

EDUCATIONAL OUTLOOK At Georgian College, momentum is building in the trades, but challenges persist—particularly around perception and access.

Dave Shorey, Executive Director with the college, explains, “Many still don’t see trades as a first-choice career, despite strong wages and job security.” For rural students especially, a lack of early exposure and easy access to training limits career choices.

Yet programs like dual credits and the Ontario Youth Apprenticeship Program (OYAP) are making a difference. At Georgian’s Owen Sound campus, apprenticeship enrollment has surged from just over 100 in 2017 to more than 750 today.

Partnerships with schools, employers, unions, and community groups have been essential. As Dave puts it, “Seeing local employers and real equipment up close makes trades tangible and motivates action.” These collaborations keep training locals and help apprentices find work, though barriers such as transportation, housing, and financial strain remain. Localized training and wraparound supports—tools, mentorship, tuition aid— have already improved retention and completion.

Perceptions are also beginning to shift. “Tradespeople today often move into leadership or business ownership,” Dave notes, highlighting how advanced technology and career growth are reshaping outdated views. Looking forward, he stresses the importance of building clear pipelines from high school to college and into employers ready to hire. “We need to keep breaking down barriers and building alignments. When we treat trades education as a shared community priority and strengthen the connections between partners in our ecosystem, we build a sustainable model that works for everyone.”

PROVINCIAL PERSPECTIVE Skilled Trades Ontario is working to close the labour gap.

CEO Candice White says, “while we continue to face hurdles in bringing more people into the skilled trades, we’re working hard to continued on page 19 Issue 17

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BUSINESS EXCELLENCE AWARDS BUSINESS OF THE YEAR 25+ EMPLOYEES

The European Bakery Café Landon Aiken, Dayanis Moralis,

Kirsten Goodman, Karlie Beenie. Category Sponsor: BDC, Mitchell Davidson

BUSINESS OF THE YEAR 1-24 EMPLOYEES

COMMUNITY SERVICE WINNER

Queen of Hearts Nursery School Carron Standoloft, Heather Younghusband, Doris Lowe, Lorna McMillan, Donna Logue, Kailey Coutch, Heather Funston, Jamie Dorey, Ryan McGurk, Michael Ferreria, Denise Vogan, Amanda Pitter, Alesha Doran, Shelia Watson, Lesley Smith, Candace Blake, Tracy Rovers, Julie Hawke, Kate McFadden, Alyssa Dorey, Becky Gibbons, Molly Zettler. Category Sponsor: Sound Life Solutions, Kacie Linn

ENTREPRENEUR OVER 35 YEARS

Sugar Dust Baking Adrienne Robinson, Paula Walpole

Category Sponsor: MNP Greg Blokland, Robyn Strangway-Calder

AGRICULTURE WINNER

NakdBasics Charlee Roy.

Category Sponsor: Sprucedale Argomart, Jeff Coulter

ENTREPRENEUR UNDER 35

Donald’s Honey Dayna Donald, Gabriel Donald Category Sponsor: Scotiabank, Rhonda White Issue 17

Sour Cat Records Russ Walsh. Category Sponsor: Georgian College, Dr. Dave Shorey, Dr. Nadja Johnson Bressan

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OUTLOOK - Owen Sound & District Chamber of Commerce

BUSINESS EXCELLENCE AWARDS SERVICE EXCELLENCE

The Milk Maid Andy King, Jana Miller

Category Sponsor: Suitespots Flexible Business Space, Penny Murphy

NEW BUSINESS OF THE YEAR

The Climbers Crush Carlin Val Category Sponsor: Meridian Credit Union: Natalie Brown, Shelly Knight

COMMUNITY SERVICE NOT-FOR-PROFIT

Grey Bruce Hospice Inc Amy McConachie, Paul Rowcliffe, Rob Cordell, Ann Elford, Darlene Goodwill, Michelle Van Leeuwen, Brenda Hummell, Kelly O’Donohoe, Dale Ahrens, Joanne McDonald Category Sponsor: RE/MAX Realty Marylon Hall

HOSPITALITY WINNER

The European Bakery Café Landon Aiken, Dayanis Moralis, Kirsten Goodman, Karlie Beenie Category Sponsor: Owen Sound Foodland, Harry DeRouter

SKILLED TRADE 1-5 EMPLOYEES

Meg’s Drywall Meghan Robertson Category Sponsor: GSS Engineering, Jeff Graham

SKILLED TRADE 6+ EMPLOYEES

Benedict Electrical Contracting Ltd. Stephen Benedict,

Mary-ann Matheson. Category Sponsor: Troy Life & Fire Safety, Colin Carew

continued on page 14

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BUSINESS EXCELLENCE AWARDS SMALL OFFICE/HOME OFFICE (SOHO)

ARTS AND CULTURE

Emergency First Aid Training Mike Molloy

The Roxy Theatre OSLT Tiffany McMillin, Lacey Mooney Category Sponsor: TG Group, Calvin Peters

Category Sponsor: Staples, Sydney Austin

UPCOMING

Alive @ 5

2025-2026

MEET YOUR HOSTS OCT 23RD

THE TOM THOMSON ART GALLERY

NOV 20TH

HERITAGE PLACE SHOPPING CENTRE

DEC 11TH

D.C. TAYLOR JEWELLERS

JAN 7TH

OWEN SOUND ATTACK

FEB 5TH

EDWARD JONES- TRISH MCNAMEE

MAR 5TH

UNITED WAY OF BRUCE GREY

APR 16TH

COBBLE BEACH

MAY 7TH

GREY BRUCE HOSPICE

JUNE 18TH

THE AGENCY

SEPT 3RD

GREY BRUCE MAKERS

OCT 1 ST

BRIGHTSHORES HOSPITAL FOUNDATION

NOV 19TH

THE CITY OF OWEN SOUND

DEC 10TH

THE ARTIST’S CO-OP

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OUTLOOK - Owen Sound & District Chamber of Commerce SPONSORED CONTENT

EXPERT COLUMN: A N EW STA N DA R D I N C LE A N : WO O DLE Y C A R E S ERVIC ES L AU N CHES WO O D L EY C L EA N IN G S E RV I C E DEEP CLEANING & SPECIALIZED SERVICES

by Tiffany James In a world where cleanliness is more than just a matter of appearance, it’s about health, comfort, and peace of mind, one name is stepping forward to deliver exceptional standards with a personal touch. Woodley Care Services, long recognized for its compassionate and reliable home care, is proud to announce the launch of its newest division: Woodley Cleaning Service, a professional cleaning service dedicated to making every space feel like home.

Whether you’re a busy family, a working professional, or managing an office space, maintaining cleanliness can often slip down the priority list. That’s where Woodley Cleaning steps in, combining expertise, reliability, and meticulous attention to detail.

RESIDENTIAL CLEANING WITH A PERSONAL TOUCH

Sometimes, regular cleaning just isn’t enough. Whether you’re preparing for guests, recovering from renovations, or simply want to hit the reset button on your home, Woodley Cleaning Service is the answer. With precision and care, they tackle built-up grime, neglected corners, and every overlooked surface to restore your home to its freshest state.

Moving? Woodley also provides move-in/move-out cleaning, perfect for renters, landlords, and homeowners looking to leave or arrive in style. These comprehensive cleans ensure every nook and cranny is move-in ready—saving time, energy, and stress during life’s biggest transitions.

EXCLUSIVE OFFER FOR WOODLEY HOMECARE CLIENTS

At the heart of Woodley Cleaning’s service is the belief that a clean home is a happy home. Their residential cleaning services are tailored to fit each client’s lifestyle and preferences. From daily tidying to weekly deep cleans, clients can trust that every corner will be attended to with care. Using tried-and-true techniques, the Woodley team ensures your living space not only looks fresh but feels healthy too.

To celebrate the launch, Woodley Cleaning Service is offering an exclusive 10% discount to current Woodley Care Services homecare clients. While receiving care, clients can also enjoy the benefits of a professionally cleaned home, further supporting the comfort and dignity they deserve.

OFFICES THAT SHINE AND INSPIRE

Woodley Cleaning Service stands out not just for what they do but how they do it. Professionalism, trustworthiness, and a commitment to excellence define every clean.

A clean workplace isn’t just about appearances; it affects productivity, morale, and even client perceptions. Woodley Cleaning Service provides reliable, discreet, and flexible office cleaning solutions tailored to your business schedule. From sanitizing high-touch areas to ensuring communal spaces are fresh and inviting, the team delivers consistency that business owners can count on.

BOOK YOUR CLEAN TODAY

Ready to experience the Woodley standard? Book your clean today by contacting the team at clean@woodleycareservices. com. Whether it’s your home or office, one-time or ongoing, Woodley Cleaning Service is here to help your space shine because everyone deserves a clean start.

Woodley Care Services For more information contact Jeremy Woodley at owner@woodleycareservices.com, 226-923-0624, or visit www.care-services.ca Issue 17

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SPONSORED CONTENT

EXPERT COLUMN: GOOD HEALTH MART

FUEL, F L OW A N D F L O U R IS H : Y O U R PAT H TO NATU R A L H EA L I NG

True healing doesn’t come from any one solution—it comes from a balanced and consistent approach. When we talk about becoming disease-free or simply feeling our best, three things matter deeply: a disciplined daily routine, conscious eating habits, and the right use of natural supplements. Each supports the other. When they work together, they form a strong foundation for long-lasting health and well-being.

At Good Health Mart Owen Sound, this is the principle we stand by every day.

We understand that wellness is personal. Everyone’s journey looks different—but the core building blocks remain the same.

A healthy daily routine helps structure your life in a way that reduces stress, improves energy, and supports the body’s natural rhythms. Simple habits—waking up at the same time, prioritizing rest, getting fresh air and movement, and being consistent with self-care—are not just good practices; they are healing tools.

Equally important is what and how we eat. The old saying still holds true: Eat to live, don’t live to eat. Overeating, even when the food is healthy, can burden the body. Instead, we encourage mindful eating, listening to hunger cues, stopping before you’re full, and choosing foods that truly nourish. Clean, whole foods in the right amounts give the body the raw materials it needs to repair, grow, and thrive.

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When a solid routine and healthy nutrition are in place, natural supplements become powerful allies. They don’t replace good habits, they enhance them. Supplements can fill in nutritional gaps, support recovery, and gently guide the body back to balance. Nature has given us solutions for almost every health concern—herbs, vitamins, minerals, and homeopathics that work with the body, not against it.

And this is where we come in.

At Good Health Mart Owen Sound, we offer more than shelves of products, we offer personalized support and expert guidance. Our experienced team includes two registered nutritionists and one classical homeopath, all dedicated to helping you find the right natural solutions for your health journey.

What makes us unique is our focus on listening. We don’t rush through transactions. We listen to your story, your symptoms, your goals—and then we help you choose supplements and offer nutrition advice that aligns with your path to recovery. If there’s a product that could benefit someone in our community, we do our best to make it available.

Healing is never one-size-fits-all. It’s a day-by-day process of showing up for yourself—with discipline, with awareness, and with the right support. Routine, nutrition, and natural remedies—when combined with intention—can empower anyone to take control of their health and move toward a life of vitality and balance.

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OUTLOOK - Owen Sound & District Chamber of Commerce

MESSAGE FROM THE CHAMBER CEO EXCITED TO LEAD: PUTTING OUR MEMBERS FIRST AT THE OWEN SOUND & DISTRICT CHAMBER OF COMMERCE Stepping into the role of CEO of the Owen Sound & District Chamber of Commerce is not just an incredible honour; it is also a deeply energizing opportunity. From the moment I accepted this position, I have been filled with excitement about the road ahead and the chance to work alongside so many dedicated business leaders, entrepreneurs, and community builders.

Tiffany James CEO

The Owen Sound & District Chamber of Commerce has always been a cornerstone of our community, and I want to ensure that tradition not only continues, but grows stronger. My guiding principle is clear: our members are—and must always be—our number one priority. Every decision we make, every initiative we launch, and every event we host should add tangible value to our members’ businesses and to the collective strength of our local economy.

When I talk with members, I hear a consistent theme: belonging to the Chamber should feel essential, not optional. That means our job is to make sure that being part of the Chamber offers real, measurable benefits. Whether you are a solo entrepreneur, a family-run shop, or a large employer, you deserve to feel supported, connected, and heard.

To make that happen, my focus will be on three key areas:

1. STRENGTHENING ADVOCACY FOR LOCAL BUSINESS Our Chamber has a powerful voice, and I intend to use it to advocate on behalf of our members with municipal leaders, regional partners, and beyond. We will actively champion the needs of local businesses, ensuring that policies and decisions reflect the realities you face on the ground. Advocacy is not just about being in the room—it’s about making sure your concerns and ideas are at the forefront of every conversation that shapes our business environment.

2. EXPANDING OPPORTUNITIES FOR CONNECTION AND GROWTH Networking is more than just exchanging business cards; it’s about building relationships that lead to collaboration and growth. I am committed to creating more opportunities for members to connect meaningfully, whether through expanded events, peer learning groups, or innovative partnerships. We will also explore fresh ways to help members showcase their businesses, from digital spotlights to themed community initiatives. The Chamber should be the place where business connections turn into business opportunities.

3. DELIVERING PRACTICAL, EVERYDAY VALUE Membership should feel like an investment that pays dividends throughout the year. That means providing resources that help businesses solve real challenges, whether it’s navigating workforce needs, accessing training, or finding cost savings through the Chamber’s affinity programs. If we want you to see more value in your membership, we must consistently demonstrate that value.

Of course, none of this happens in isolation. A Chamber is only as strong as the collective energy of its members. My role is to serve as a connector, catalyst, and advocate. But the real power lies in our members—your innovation, your resilience, and your commitment to this community. Together, we can elevate not only our businesses, but our entire region.

I invite you to reach out, share your ideas, and tell me what matters most to your business. My door is always open, and I believe the best way forward is through open dialogue and collaboration.

The Owen Sound & District Chamber of Commerce has a proud history, but I believe its brightest days are still ahead.

With a renewed focus on member value, advocacy, and connection, we can build a Chamber that not only meets expectations but exceeds them. I am thrilled to be part of this journey with you, and I can’t wait to see what we achieve TOGETHER.

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WORKFORCE DEVELOPMENT WILL FUEL OUR FUTURE – HERE’S HOW TO GET THERE Ontario has ambitious economic goals: strengthening economic sovereignty, improving productivity, and boosting competitiveness. But none of that is possible without a strong workforce. And right now, our talent pipeline is leaking.

Critical industries such as skilled trades, healthcare, and construction are facing persistent labour shortages.

Small-and medium-sized enterprises (SMEs), the backbone of Ontario’s economy, are particularly vulnerable to these pressures. Macroeconomic forces such as wage expectations, skills shortages, housing affordability and supply, emerging technologies such as AI, and evolving immigration policies are collectively creating a complex operating environment.

Without coordinated action across government, business, and academia, we risk leaving economic growth on the table.

A TALENT DISCONNECT WE CAN’T AFFORD To explore these challenges, the Ontario Chamber of Commerce’s Workforce Development Policy Council hosted a thematic meeting on talent supply gaps, which featured insights from the Canadian Manufacturers and Exporters. This meeting was followed by an in-person networking session on recruitment, retaining, and reskilling with presentations from, Human Resources Professionals Association, and the Centre for Education and Work Integrated Learning. Industry leaders shared a clear message: the status quo isn’t working.

Experts highlighted barriers including skills mismatches, aging demographics, limited career pathways, and the underutilization of internationally trained professionals. For instance, immigrants represent over half of all 25-64-year-olds in Canada with a STEM degree. Significant number remain underemployed. This highlights a persistent disconnect between talent and opportunity. At the same time, recent shifts in immigration policy to reduce immigration intake, while aimed at easing pressure on housing and services, risk compounding talent shortages in sectors that desperately need workers.

RECRUITMENT & RETENTION MUST EVOLVE We also heard another consistent theme: to remain competitive, employers must rethink how they attract and retain talent.

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Current trends such as hiring delays, burnout, upskilling pressures, gaps in technological leadership, and hiring freezes are impacting growth and stability across sectors.

Organizations should pivot away from overly rigid, credential-based hiring and shift to a more holistic approach that values and recognizes transferable skills and long-term potential.

For SMEs without dedicated HR teams, engaging fractional HR professionals on a needs basis can be a practical solution and cost-effective solution. This model helps reduce bias, offloads administrative burden, and addresses capacity challenges.

Retention is equally critical. Replacing a single employee can cost more than 30 per cent of their annual salary when accounting for lost productivity and onboarding. Investing in career development programs, flexible work arrangements, fair and competitive compensation, and inclusive culture help build a resilient and future-ready workforce where employees feel supported and engaged.

We also can’t talk about workforce development without addressing equity. Indigenous Peoples face lower employment rates than non-Indigenous populations, limited access to training opportunities, and are underrepresented in the skilled trades, STEM fields, and leadership roles. Targeted investments in Indigenous employment programs, mentor ship, and culturally save workplaces are essential to closing this gap.

FUTURE PROOFING ONTARIO’S WORKFORCE We’re not just facing labour issues; we are in the midst of a profound transformation. Technologies like AI are reshaping entire industries, and we must prepare for what’s next, not just what’s now. As highlighted by a panelist from the Centre for Education and Work Integrated Learning, AI should be embraced as a “thought partner,” not a threat. For many businesses, especially for SMEs, it can streamline operations and unlock growth.

This transformation also means doubling down on upskilling. Strategic partnerships with post-secondary institutions — especially those offering work-integrated learning (WIL) – are key to preparing young people for high-demand sectors like mining, clean energy, and advanced manufacturing, where talent attraction remains a challenge.

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OUTLOOK - Owen Sound & District Chamber of Commerce

STATE OF SKILLED TRADES - c o ntinued bring awareness to the wide range of exciting opportunities. These are careers that offer strong earning potential, long-term stability, and pathways for advancement.”

ible work to raise awareness and open pathways into the trades. Our government is proud to support that effort with record investments…

The next generation is the key to building a stronger Ontario.”

Awareness remains low. “Many students, parents, and educators are not familiar with the range of trades available or how to get started. That’s where Skilled Trades Ontario comes in. We’re focused on outreach through marketing campaigns, province-wide career fairs, and simplifying the apprenticeship pathway.”

Looking ahead, Candice highlights engagement and diversity: “One of the most effective ways to build interest in the skilled trades is by engaging students well before they graduate…Attracting more women into skilled trades careers will require targeted outreach, visible role models, and workplace cultures that support inclusion, safety, and advancement.” Ultimately, “We need to shift the broader narrative—sharing real stories of success, celebrating the trades as highvalue career paths, and working together to ensure that every learner can see themselves in these roles.”

Barriers include sponsors and costs. “This can be particularly challenging in rural areas or for those without personal connections in the industry.” To help, “Skilled Trades Ontario directs individuals to supports such as the Ontario Tools Grant, Apprentice Development Grant, and targeted programs for apprentices with disabilities.”

OVERALL PERSPECTIVE

Recruitment is especially tough in construction and industrial fields. “In 2024, the trades with the highest numbers of job postings included Carpenter (3,897), Automotive Service Technician (3,532), and Welder (2,919),” says Candice, adding that “these investments, paired with targeted training programs such as the $2.5 billion Skills Development Fund, will be critical in preparing the next generation of workers.”

There’s no single fix, but all agree collaboration is key. Addressing the shortage means educators, employers, government, and communities must work together while shifting the perception of trades from “fallback option” to respected and rewarding career path.

David Piccini, Minister of Labour, Immigration, Training and Skills Development agrees: “Skilled Trades Ontario is doing incred-

At the Chamber, we’ll continue to advocate for trades and highlight the essential role of skilled hands in building strong communities.

WORKFORCE DEVELOPMENT - c o ntinued ONTARIO MUST ACT NOW The good news? We already know what works. We need to scale up what’s effective and remove barriers to implementation. That includes: • Expanding experiential learning and training programs • Aligning immigration policy with labour market needs • Investing in Indigenous and newcomer workforce development • Supporting SMEs with flexible, accessible HR solutions • Promoting inclusive hiring and skills-based recruitment

Ontario’s economy is only as strong as its workforce. The longer we delay comprehensive action, the more competitive ground we lose.

Retention starts at recruitment. Innovation begins with people.

Workforce development is not a side project; it is an urgent economic priority.

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OUTLOOK - Owen Sound & District Chamber of Commerce

NEW MEMBER PROFILES BY SAVA NNA H DAWSON P+T

P&T is your go-to for reliable outdoor maintenance and snow removal services. From lawn care and landscaping to keeping driveways clear in the winter, they ensure your property looks great year-round. Trust P&T for professional, efficient service that keeps your outdoor spaces safe, clean, and well-maintained.

Contact 226-668-6774 pddickie@gmail.com

D U NNE PO W E R IN C .

Dunne Power Inc. is a trusted electrical contractor based in Owen Sound, specializing in residential, commercial, and custom-build electrical services.

We pride ourselves on delivering highquality workmanship, energy-efficient solutions, and 24/7 emergency support to meet the needs of our community.

Locally owned and operated, we’re committed to powering homes and businesses with reliability, safety, and professionalism.

Contact 519-373-2543 dunnepower.com

C O M M UN IT Y L IV IN G

Community Living supports individuals with developmental needs to live, work, and thrive as active, valued members of the community. Through personalized services and inclusive programs, they empower people to achieve greater independence, build meaningful relationships, and fully participate in community life with dignity, respect, and a true sense of belonging.

Contact 226-379-4237 communitylivingowensound.com

P R E C I SE WORK

Precise Work are experts in all things exterior. From roofing, soffit, fascia, and eavestroughs, to siding, windows, and doors. They deliver quality craftsmanship with every project.

Whether it’s renovations, repairs, or maintenance, their professional team ensures precision and care, helping homeowners protect and enhance their properties with confidence.

Contact 905-961-9077 eavestrough575@gmail.com

S E C O ND AVENUE L OD G E

Second Avenue Lodge provides supportive living for adults 18+ with mental illness, intellectual disabilities, or substance use issues. With 51 beds available for both permanent and short-term stays, they offer daily living assistance, basic activity programs, and help accessing other supports to promote independence in a safe, caring environment.

Contact 519-372-0473 secondavenuelodge@gmail.com Issue 17

F O UR C O UN T Y L A B O UR MA RKET PL A N N IN G B O A R D M R . A P P L IA N C E O S

Mr. Appliance of Owen Sound specializes in repairing, maintaining, and installing all major appliances, including most commercial units.

Their experienced technicians offer fast, reliable service to keep your appliances running smoothly.

Whether it’s your home or business, you can count on Mr. Appliance for quality workmanship and dependable solutions.

Contact 519-269-0902 owensound@mrappliance.com

Since 1997; the Four County Labour Market Planning Board has played a leadership role in the collection and analysis of workforce data for the Region. Through research, consultations, and partner collaborations we support local communities with the evidence they need to make informed decisions for a sustainable labour force.

Contact 519-881-2725 executivedirector@planningboard.ca

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OUTLOOK - Owen Sound & District Chamber of Commerce

G ALLE RY DEBOER

Gallery de Boer – Fine Art & Jazz specializes in original fine art, showcasing a diverse selection of captivating works. They also provide custom framing, art evaluations, restorations, estate management, and more. With a passion for creativity and quality, Gallery de Boer is a trusted destination for art lovers and collectors.

Contact 519-376-7914 gallerydeboer.ca

E NC H A N T E D B O O K K E E PIN G

Enchanted Bookkeeping offers reliable tax and bookkeeping services tailored to your needs. From income tax filing and day-to-day bookkeeping to organizing paperwork, they help keep your finances in order. With friendly, professional support, Enchanted Bookkeeping takes the stress out of numbers so you can focus on what matters most.

Contact 519-270-3713 enchantedbookkeepinglinc@hotmail.com

My Grey Bruce Mortgage offers expert mortgage solutions tailored to your needs. Whether you’re seeking a new loan or need mortgage assistance in these challenging times, their dedicated advisors guide you through every step. Rely on personalized service, competitive rates, and trusted expertise to secure your financial future with confidence.

Contact 226-702-0702 ray@mygreybrucemortgage.com

PA PA ’ S PR E C IS IO N DE TA ILING

U LTI M AT E UPGRADES

Ultimate Upgrades transforms homes with expert renovation projects, general contracting and custom woodworking. With 20+ years of experience, we bring your vision to life—indoors or out—with precision, care and craftsmanship.

Contact 705-309-2210 ultimate.upgrades@outlook.com

M Y G R E Y B R UC E M O R T GA GE

R E TR E AT IN T O WE L L N E S S

Retreat Into Wellness offers counselling for children, youth, and adults, specializing in mental health, trauma, and attachment. With 10 years’ experience in Social Work, they provide lasting therapeutic healing through play, sand, art, EMDR, and CBT. Their unique spaces support emotional growth and generational change for individuals and families alike.

Contact 519-379-1777 retreatintowellness.ca

Papa’s Precision Detailing offers the finest detailing services in Owen Sound. With over 10 years of experience, they specialize in warrantied ceramic coating installations, expert paint correction, polishing, buffing, and complete vehicle protection. Their attention to detail and quality workmanship ensure your vehicle looks its absolute best, inside and out.

Contact 416-524-6605 papasprecisiondetailing@gmail.com

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OUTLOOK - Owen Sound & District Chamber of Commerce

JUST SAYING

BY D AV E CA R R

I couldn’t pack a wheel bearing today if my life depended on it – it’s been over 50 years. But I look at both that past and this present, and fondly recognize why I can celebrate folks in “the trades”. My life – hey, my world – would be a shambles without ‘em!

Grease Under The Nails

There was a time, back in 1969 when I was out of the Army but not yet in radio and I needed work. A clerk-typist by training and work, I tried being a small insurance broker’s secretary/ office assistant but it just never worked out. Across the corner though, in Waterdown, there stood Ron Bryan’s Esso service station – and pumping gas was a last-gasp fallback. It was a good move because it turned into so much more than pumping gas. By the time I landed a job at CFOS, going back to a lot of typing, I was managing for Ron, and could do so much more with a car than pump gas!

I am not by nature a “grease under the nails” kind of guy, but in my time at Ron Bryan’s Esso, I could change oil, flush radiators, grease all varieties of cars and trucks, put tires on rims, balance wheels, pack bearings – I was even attempting engine timing!

I did full service at the pumps and, in the process, was being schooled in the elements of auto mechanics. I think it evolved because Ron had an ethic of service and quality that made his station one of the busiest anywhere; the good work done by Ron Bryan’s Esso was very much in demand, and I was picking up some of the needs.

This was not something I had ever contemplated, but had CFOS not opened a door to what I really wanted to do (I had started radio school in Colorado before getting out of the Army), I look back and can see myself becoming more immersed in full gas pump service to customers AND being part of ensuring their vehicles were operating smoothly and safely – becoming a mechanic.

There was a point of pride in a well-packed bearing. There was enormous pride in a smooth-ticking 283 cul in. engine. That work, when I was in my early 20s, left me with both an enormous respect for folks in the trades and an understanding and recognition of the vital importance of it all.

My “first-world” today would not be half its lovely being without my mechanic, tow truck driver, plumber, arborist (I’m trying to think of the trades I’ve been needing), my painter, carpenter, mason, various installers – well, you know what I’m talkin’ about!

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ERMFG.COM BUCHN

BUCHNER BUILDING PRODUCTS 2055 16TH AVENUE EAST OWEN SOUND, ON N4K 5N3 519-376-8668

M A D E I N C A N A DA

ROOFING | EAVESTROUGH | SIDING | SOFFIT | FASCIA

OUTLOOK - Owen Sound & District Chamber of Commerce

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WWW.HERITAGEPLACE.CA 1350 16TH STREET EAST, OWEN SOUND, ON

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