Supra Basics

One solution, endless opportunities

When all your home buyer and showing information is in one place, it’s easy to make a real connection. To effectively address home buyer preferences, connect with buying and selling agents, and more, you need a holistic solution that delivers an interconnected digital experience to delight home buyers and drive sales.

Rely on the Supra system to help you cut through the crowd. Have confidence you’re working with a proven leader in keybox management and real-time showing information. Stay ahead of the pack with Supra’s innovative system that delivers actionable information, dependable key storage, and keybox management that helps you maintain accountability.

lockbox system and apps with real-time access and information1ST

More Than 500

real-estate and MLS associations use the Supra system

2.5million

iBox BT LE keyboxes in use

Unlock new ways to work with home buyers

- Efficient keybox access - Listing data at the door - Notifications and Alerts - View MLS content - Home buyer profiles - Invite buyers to home tour - Showing details and feedback Access Smart Data

eKEY Pro Know Your Buyer

Home Tour

- Capture buyer preferences - Rate homes - Monitor favorites - Stay connected to buyers - Close sales faster -

Gain Access Manage Dependable Storage

eKEY Basic

- Efficient keybox access - Listing data at the door - Notifications and Alerts SupraWEB

- Manage keyboxes via desktop - Manage notifications iBox

- Storage for up to 5 keys - Access for authorized keyholders -

Supra Basics

Supra Basics

Supra Basics

Message to Supra eKEY users: Announcing an updated Supra eKEY app release

March 9, 2021 (Updated)

We are pleased to announce that a new version of the Supra eKEY app has been released. This new version for iOS and Android devices is designed to optimize functionality, improve security, and is the foundation for future enhancements in eKEY. The update is available in the App Store and Google Play.

Important: If you have not done so recently, please update your app version as soon as possible, as it is important to keep your eKEY functioning optimally.

Device Operating System Requirements:

To function properly, the current eKEY app requires your phone or tablet operating system to be either: • Apple® iOS 12 or later • Android OS 8 or later

Important: Before installing the latest eKEY app, please ensure your phone operating system is current.

As a best practice, we recommend that you update your device’s operating system when prompted to do so in order to improve the device's overall performance and have access to the latest features.

eKEY App Updates - Here’s how:

The latest eKEY versions are available on the app stores: • Apple iOS : 5.2.6.412 • Android: 5.2.6.300

Already have automatic app updates turned on? The current eKEY app version automatically pushes to your device.

Do you rely on manual app updates? If you do not have automatic updates turned on, please update your eKEY app by searching for “supra ekey” in the App store or Google Play.

To confirm the version you have, please follow these steps: • Open the eKEY app. • Press “More” in the bottom right of the eKEY home screen. • Press ABOUT eKEY APP. • The installed version will appear at the top of the screen, e.g., KEY INFORMATION: VERSION 5.2.6.412 (v. 5.2.6.300 on Android). • If you have an older version, please download the current version from your app store.

Thank you for your patience as we continue to enhance eKEY and provide valuable new features.

If you have any questions, please contact our support line at 1-877-699-6787 or email us at suprasupport@carrier.com.

Regards, Supra