General Manager's Report

From the General Manager

Fern McDonnell

Hello members!

As they say, time flies when you are having fun! Time is certainly flying here as we approach the beautiful Spring weather. We are already working hard on finalising plans for the festive season, the summer events, as well as the New Club transition phase.

Events

We have some exciting events coming up in the spring and summer, so keep an eye on our Facebook page and website to keep up to date with them all. It was great to see such a good turnout to the Wine and Cheese night and Members Appreciation night. Band nights have been very successful. We are selling out all our events so please get your tickets early so you don’t miss out.

Section and Community Engagement

We had some positive meetings with the City Of Joondalup (COJ) recently that will help us with the transition into the New Club. COJ naturally insists we have a strong focus on “Community Based Outcomes” The more we can offer the community, the more support we get. This helps to remind us to sit back and focus on, “who we are” “what we offer” and how we can help the community? We are always looking for ways to attract more participants for our sea sports sections and more ways to engage the community. Please email or call me anytime with suggestions.

Technology

The new POS (Point of Sale) System will be installed in July. This will make the service and processing of payments more efficient and user-friendly. Eftpos machines will be connected so that the staff will no longer need to manually enter the sale amount into the machines. You will be able to order food from any POS. Please be patient as there may be some teething challenges in the first few weeks.

Website/Branding and Photos

We all love seeing your smiling faces at the Club. If you get any good photos of the Club and the members, please send them to Kym Shephard, marketingmanager@orssc.asn.au. We always need photos for the TIDE, the newsletter, the section screens, the website, and social media. We are continuously improving the brand of the Club, and there is no better way than good photos. A photo says 1000 words.

Recognition and thanks

Would like to thank all our staff for doing such a wonderful job with the challenges we have had recently. Luckily, we managed to stay open stay relatively busy. Plus, a special mention for recognition of service, Lynda Crosswell has just had her 10-year anniversary of working at the Club. Lynda does a great job of keeping us all in the line in the office and managing payroll and financial reporting.

Look forward to seeing you all down at the Club.

Regards

Fenn McDonnell

General Manager

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