OnTrade Scotland Magazine - November Edition 2021

ontradescotland.co.uk

REMEMBER REMEMBER WE ARE IN THIS TOGETHER

Magazine November 2021 Official Partner

Welcome to the November edition of OnTrade Scotland Magazine REMEMBER REMEMBER WE ARE IN THIS TOGETHER Another month and more pointless schemes from Government to cause our industry issues on top of the challenges to supply chain, recruitment, staffing the list goes on …..

Oh & we now have a major international gathering descending on Glasgow with 30,000 guests descending on the city.

Train travel suspended, bins not collected, but in the blue zone all is normal let the gathering begin....? Yeah right !!!

When will the powers that be listen to the industry and it’s forward thinking people and do what is right ?

Solutions like Room To Breath which has been proven to safeguard indoor venues are being ignored while the government spend £300k per week on above the line advertising to promote a fundamentally flawed scheme that causes more problems than it attempts to solve.

THERE ARE BETTER WAYS We continue to fully support the #BEKINDTOHOSPITALITY & #SAVETHENIGHT campaigns and the very important message they carry the work NTIA & Graham Chalmers & Radisson Red have done to drive these campaigns have been outstanding & we ask everyone in the trade to put their weight behind them also.

Good luck to everyone in Glasgow across COP26 may it be beneficial & not disruptive.

The very important festive period is almost upon us all & we know how much this will mean to venues & brands alike & we want to support you in anyway we can.

Working together has never been more important to better our industry.

Working in new, more collaborative ways, in ways that inspire others is our goal.

As always STAY STRONG STAY SAFE STICK TOGETHER & THANK YOU FOR BEING PART OF THE #ONTRADEFAMILY OH & HAVE A SAFE AND FUN 5TH OF NOVEMBER Justin Wingate Director at TopGunMedia For press enquires or advertising opportunists please call or email: Email: info@topgunmedia.co.uk Telephone: 0141 556 4111

8

Dakota Hotels Class With A Capital D

18

How very Metropolitan

26

Jo Millar from Gilson Gray discusses financial protection

28

Room to Breathe providing peace of mind

3

Industry News UKHOSPITALITY TO HOST EVENT AT COP 26 The event aims to showcase the industry’s sustainability initiatives.

UKHospitality is inviting operators and industry representatives to attend an industry event at COP 26 next month. There they will join MPs, Scottish Parliamentarians, sustainability experts and suppliers to celebrate the great strides the hospitality industry is making on its sustainability journey.

The event is free to attend and will set out the sector’s net zero ambitions, as well as offering attendees practical advice to reduce costs and carbon emissions.

Speakers at the event, which will take place on Wednesday

10th November, from 2-6pm at Revolution Glasgow, Mitchell Street, include: • Mark Chapman, Founder, Zero Carbon Forum • Seema Malhotra MP, Shadow Minister for Business and Consumers In addition, operators including IHG Hotels & Resorts, BrewDog, Burger King and Compass will join a panel to talk about the opportunities and challenges involved in driving more sustainable businesses.

Kate Nicholls, Chief Executive of UKHospitality said: “COP 26 will be a significant showcase for the UK and this event is an opportunity for our industry to shine a light on the good work that is being done to ensure a sustainable future for all of us. It is vital that the entire industry is represented, and that everyone participates in a conversation that will shape the future of our industry and the country, and so we urge anyone who is interested in attending to come along and be part of something significant.”

LICENSING IN SCOTLAND LEGAL RANKINGS A massive congratulations to Joanna Millar Legal Director at our partners Gilson Gray LLP in being ranked No2 for licensing in the #chambersandpartners rankings.

We are massively proud to have her and the team as partners and provide the insight and suppirt they do through the title to the trade. #ontradefamily #glisongrayllp #congratulations #support #legal #licensing https://chambers.com/legal-rankings/licensing-scotland-1:35:11822:1

RESTAURANT OPERATOR TARGETS TIKTOK BUZZ FOR RECRUITMENT In a UK hospitality first, Scottish independent restaurant and bar operator Buzzworks Holdings, is to launch a major campaign on TikTok to aid recruitment across its 13 venues.

To cater to the rising trend in Gen Z TikTok users creating and sharing high-quality social content, the Kilmarnock headquartered business will use the social platform’s popularity to meet the recruitment crisis facing the hospitality industry head on.

The pioneering #ineedajob campaign will run for three months, utilising content creators such as Scheiffer Bates, Scotland’s Steven McKell and 2020 Love Island winner, Paige Turley, to shine a light on the benefits of working within hospitality through light-hearted video shorts.

Through an innovative design aimed at a younger demographic, applying for a job will also be speedier and more enjoyable than ever before through a simple one-

click process, or utilising the hashtag #ineedajob.

The campaign from Buzzworks, which has ranked within The Sunday Times Best 100 Best Companies to work for in the UK for the past five years, hopes to generate an influx of Gen-Z applications, TikTok’s biggest users, through showcasing both the benefits of working at the familyowned business, as well as working within hospitality in general.

Kenny Blair, Buzzworks Holdings MD, said: “It has been a challenging time for the hospitality industry across Scotland and beyond recently and operators are finding it increasingly difficult to attract and retain talent. So much so, we are seeing both temporary and permanent closures of well known independent and chain restaurants.

“However, hospitality can be a vibrant and exciting career path and at Buzzworks, all team members can expect flexible hours, great rates of pay, industry leading training both for front of house and kitchen roles, as well as the opportunity to grow their career wherever they wish to take it. We hope this campaign will spotlight the benefits of working at our venues, as well as shine a positive light on the industry for young people keen to forge their own career path. Buzzworks look forward to receiving applications through this pioneering recruitment campaign.”

4 ontradescotland.co.uk

Brand News NEW MASTER BLENDER FOR JOHNNIE WALKER AS INDUSTRY LEGEND RETIRES Emma will be one of a small, select group of people, and the first female, to take on the coveted role of Master Blender in more than two centuries of the business’s existence, the first being founder John Walker.

Aptly named, although no relation to the Walker family, Emma joined Diageo 13 years ago and has gained extensive knowledge and experience of Scotch production and innovation to become a highly respected blender who has worked extensively on Johnnie Walker for the last six years.

Her innovations include the Johnnie Walker Blue Label Ghost and Rare series and Jane Walker by Johnnie Walker.

Emma Walker succeeds Jim Beveridge OBE becoming the first female Master Blender in the 200-year Johnnie Walker story.

Today Johnnie Walker, the world’s best-selling Scotch Whisky, announces that Dr Emma Walker will take over the reins from Dr Jim Beveridge OBE, who retires at the end of the year after more than 40 years at Diageo, 20 of which as Master Blender.

The role of Johnnie Walker Master Blender is one of the most coveted in the industry, and Emma will lead the 12-strong team of expert whisky makers in the pursuit of exceptional flavour, crafting and blending whisky from the four corners of Scotland to create the numerous Johnnie Walker variants which are sold in more than 180 countries around the world.

During her career, Emma has worked in different areas of whisky production; gaining experience and understanding of how flavour develops in fermentation, distillation, and maturation, striving to ensure quality at every stage of the process. She has spent several years working with Jim to develop an encyclopaedic understanding and knowledge of whisky.

STRONGBOW PARTNERS WITH KWIZZBIT As pub quizzes continue to increase dwell time and bring customers together post-lockdown, the benefits of KwizzBit versus more traditional quizzes are plenty. Access to unlimited quizzes, cheat-proof software, no requirement for marking, simple to play anywhere, or by anyone with access to a smartphone, are just some of the benefits versus traditional formats. By introducing the contactless quiz, KwizzBit also makes the pub quiz a safer experience for customers.

Strongbow, has partnered with online quiz platform KwizzBit to support UK pubs, providing them with access to endlessly exciting quizzes to help drive footfall and frequency of visits.

The makers of Strongbow Original, Dark Fruit and Cloudy Apple will provide 2,000 outlets with access to the platform, worth £250 each. The interactive quizzes ditch pen and paper for a smartphone, providing venues with over 5,000 new quizzes and the opportunity for pub teams to compete in the Strongbow national quiz to win cash prizes each month.

All participating outlets will also have access to a support kit containing posters, bunting, host t-shirts and instruction guides. A suite of social media advertising assets will also be available, to drive awareness and footfall – particularly helpful for quieter, mid-week occasions, with the most popular day to host a quiz being a Thursday, followed by Sunday.

Rachel Holms, Marketing Director for Strongbow explains: “Following last year’s ‘Strongbow Nights’ and ‘Refresh the Nation’ innovative initiatives and the recent reopening, we wanted to continue to help support pubs and bars in driving footfall and frequency of visits to the on trade.

As the leader of its category, Strongbow is committed to delivering the best pub experience to our loyal customers.

By partnering with KwizzBit to offer thousands of pubs access to the best online quiz platform, Strongbow is helping bring the nation together and creating fun occasions to bring customers back into the Great British Pub.”

5

An AwArd winning gift

Class With A Capital D A

tmosphere is a word that is used a lot when describing a venue or bar but not often used when describing a hotel, however not in the case when it comes to Dakota. From the minute you enter you are treated to an atmospheric massage of the senses, from the subtle lighting in Jack’s bar which almost makes you feel like you are sitting in Casablanca & about to be served a drink by Humphrey Bogart himself to the fantastic welcoming staff & beautiful decor it really is something special.

We sit down with the insperational senior management team to understand what makes the group and venues tick, Claire Gamble Director of Sales for Dakota Hotels & Co-chair of HIT Scotland & Andrew Doherty General Manager of Dakota Glasgow talk us through how they have handled the challenges, how they have approached the staffing challenges & what is on the horizon for the venues.

Dakota Hotels is a luxury lifestyle brand, we pride ourselves on being sophisticated, and cool with timeless style. The Bar & Dakota Grill are the heart and soul of what we do: here, you’ll find the finest quality seasonal and freshest produce, lovingly cooked and presented by our brigade of chefs.

Our story started with two unique hotels. One on the outskirts of Edinburgh in South Queensferry, close to Edinburgh Airport, and the other in Eurocentral just outside of Glasgow. Since then, we’ve expanded into prime city centre locations providing luxury accommodation in Glasgow, Leeds, and Manchester.

8 ontradescotland.co.uk

9

Our main challenge over the last eighteen months has been navigating our way through the ebbing and flowing Covid restrictions – especially given the different government rules North and South of the border, affecting our English and Scottish properties in different ways. More recently, we have focussed on resetting: preparing the business to fully re-open and welcome guests back.

councils supportive with licensing to outside spaces.

The industry as a whole has benefited from the VAT sacrifice; with varying challenges for large and small businesses alike, the benefits are clear across the board.

We took the decision to keep all of our hotels open for key workers in line with Government restrictions, and took the opportunity to re-invest in our product with the refurbishment of some of our bedrooms, suites and public areas.

Support in the industry is vital currently, so we continue to work closely and collaborate with other local businesses and venues, reigniting existing and new relationships.

Our people are our passion; it was important to get the team back and motivated. Our focus was to meet the demands of increasing volume as restrictions lifted; it has been key to engage with the team and prepare them for returning to work.

Throughout Covid, we have found the respective

Our key focus currently is recruitment – we want to ensure we have the best talent in order to deliver the best guest experience possible.

In exciting news, we have recently rebranded our bar in Glasgow to ‘Jacks Bar’. Transformed into a bustling destination hotspot, we have created new branding, updated our cocktail menus, and even revamped the uniform!

Over at Dakota Eurocentral, we have recently launched our new event space ‘Dakota Events’: boasting six

10 ontradescotland.co.uk

spacious event spaces, Dakota Events is the perfect destination for weddings, corporates and celebrations.

Our three Scottish Hotels are preparing for very busy November with the Global Climate Change Conference, COP26, being hosted in the city. This event will draw an international audience and we are expecting a very strong rate performance.

We are lucky to have team members who have been with us for many years that have worked in multiple departments; teams continue to support one another where needed. We are on a recruitment drive via our social channels and recruitment fairs, hoping to source some brilliant talent to support. We are also ensuring that we carefully manage the flow of business so that we are able to provide exceptional guest experience at all times.

It’s undeniable that the industry has had to be especially flexible in the last year; whilst we have experienced some supply issues, it has been

important to adapt our menus to any changes due to limited produce. It has been important to maintain supplier relationships and support each other; Enotria & Coe, and Hallgarten Wines have been invaluable with communication and pivoting product lines.

Hospitality and Events are back, and business is moving at a fast pace. Now is the time for our Sales teams to continue to be more proactive than ever before, maintain relationships with clients, and to be available with quick responses to all enquiries.

It’s important for us that our Dakota service standards are now back to how they were pre-Covid; to keep the team spirits up and for us all to be kind to each other.

We have all been through challenging times, and it’s not over yet. We must remember why we are all in the industry: to make people feel special when they visit us.

11

Dare to Explore It is fantastic seeing Talonmore Non-Alcoholic Spirit being used in such creative ways at the Dakota in Glasgow. We encourage all bars and bartenders to lean into our tagline of DARE TO EXPLORE by utilising the fiery nature of our non-alcoholic solution in a way that suits their unique demographic “The Dakota’s delicious non-alcoholic take on the penicillin with Talonmore is a great way to express how our ginger kick can be used to replace alcohol in certain serves. Our highquality ingredients can be used to make sure non-alcoholic drinks can be just as complex and sophisticated as traditional cocktails” “We, of course, love seeing how Talonmore is used in each location and are pleased to see Talonmore being used in Non-alcoholic and alcoholic cocktails to satisfy a wide range of customers. It creates the opportunity to have a selection of drinks that taste similar regardless of the alcohol content.

12 ontradescotland.co.uk

A NON-ALCOHOLIC SPIRIT WITHOUT LIMITATIONS W: talonmoredrinks.com E: partners@talonmore.com @talonmoredrinks

@talonmoredrinkscompany

You’ve got the Christmas spirit...

We’ve got the tonic.

Try a

Jingle Fizz

Slimline Elderflower Tonic • Gin • Cinnamon Stick • Dehydrated Lemon Wheel

© 2021 European Refreshments UC. SCHWEPPES is a registered trade mark of European Refreshments UC.

Unleash life’s sparkle!

Try a

Merry Spritzer Pink Soda • Vermouth • Fresh Cranberries • Thyme Sprig

Try a

Rosemary Wreath Indian Tonic • White Port • Dehydrated Apple Slice • Rosemary Sprig

Speak to your CCEP rep or visit my.CCEP.com (once registered) for supporting Schweppes POS kits and digital assets. Our Mixer Menu Creator can also be accessed here https://mixers.cocacola.co.uk/

ALCOHOLIC OAT M*LK DRINK 15% ABV • VEGAN FRIENDLY

PANTHER M*LK THE PERFECT SERVE SHAKEN OR STIRRED

WHAT IS PANTHER M*LK?

MAKING YOUR OWN: PERFECT SERVE

PANTHER M*LK IS AN ALCOHOLIC OAT MILK DRINK.

•

POUR 100ML INTO A BOSTON SHAKER WITH CUBED ICE.

FROM THE STREETS OF BARCELONA TO THE MUSIC SCENE OF GLASGOW.

•

SHAKE VIGOROUSLY.

•

DOUBLE STRAIN INTO A CHILLED / FROZEN GLASS OR DAQUARI COUPE.

•

SPRINKLE WITH CINNAMON POWDER.

•

SERVE AND ENJOY!

COMMITTED TO SUSTAINABILITY AND CARING FOR THE PLANET.

PANTHERMILK.COM

@PANTHER_MILK_

18 ontradescotland.co.uk

How very Metropolitan E

xperience is very important to customers as they look for the complete package when venturing out n about, immersive surroundings, friendly welcoming staff, good cocktail menu, & a good atmosphere are probably high on the list of musts & one venue in particular has been delivering all of the above regularly, not to mention their is a TREE in the middle of the venue what more could you ask for in being eco friendly in supporting climate change in the lead up to COP26?

We catch up with Iain Reid General Manager of the fantastic Metropolitan in Glasgows merchant city on how the venue is driving forward in a very positive way & how they are dealing with the challenges everyone has faced.

Metropolitan has been trading since 2002 and is one of the largest cocktail bars and restaurants in Scotland.

We have varying clientele from week days to weekends with DJ’s until 3am at weekends and a busy lunch and dinner services during the week. Metropolitan sits at

the heart of the Merchant City and like many other city centre venues across the country, we have had to endure multiple closures over the last 18 months. Fortunately, we have been able to retain our full team which has helped us significantly over the last 2 years. We have a very

19

supportive owner, with his continued support has made the last 18m months easier for us all as a team.

We have seen an excellent return to business since reopening. Even with the restrictions placed upon us us, being a large scale venue we have been able to have a high number of seated areas which helped with the initial rules when we first came back and thankfully we have seen trade continue at a level above what we enjoyed prior to the lockdown. Customers in general have been great and on the whole supportive of the ongoing challenges we face and understand that the restrictions have not been put in place by choice. On the whole it has been great to get back to interacting with the public and seeing people out enjoying themselves again.

Going forward I think the lines of communication need to be clearer and being in the industry we simply cannot find out changes to our operations from watching the news and having to react last minute. The furlough scheme has been amazing to keep everyone in a job but the support given overall to cover costs simply hasn’t stacked up.

Since reopening the supply chain has been an issue but working closely with our key suppliers such as Inverarity Morton and Alexander Wines we have been been able to keep up with demand. The key brands we work with like Bacardi, Pernod Ricard and Brown Foreman have also been a great help and we value their continued support. The

food supply chain has also been an ongoing challenge and with the upcoming COP 26 road closures it is looking like again, local businesses logistics have not been taken into consideration at all and we will see more disruption most likely in the coming weeks.

We are building up our team to allow for more flexible working as this is something that as an industry we are seeing needs to be added in order to make hospitality an attractive sector to work in and build a career. We have plans to invest further in our Restaurant and Private Dining areas in the coming months with the addition of a new food menu and wine list. Our new cocktail menu will be launching next month just in time for Christmas. In January we will see the launch of our mid -week cocktail and drinks deals which will run into March. With the Hogmanay Party returning this year and further large scale events and conference dinners in 2022, an excellent boost to all businesses in Merchant Square, we are looking forward to an exciting time ahead.

I would like to thank the amazing team we have at Metropolitan and all of our partner brands as without everyone’s continued hard work since reopening it simply would not be possible. These partnerships make it exciting to see what we can achieve moving forward for the business through our busy Christmas period and into 2022.

20 ontradescotland.co.uk

DO YOU WORK IN THE DRINKS OR HOSPITALITY INDUSTRY IN SCOTLAND?

WE CAN HELP! ARE YOU IN NEED OF FINANCIAL SUPPORT?

The Ben is here as a safety net for anyone who works in our trade and is facing extreme financial hardship.

We may be in a position to offer one-off financial assistance on a case by case basis.

If this applies to you or any colleagues please contact

chris@bensoc.org.uk 0141 353 3596 79 West Regent Street Glasgow, G2 2AW

Benevolent Society of the Licensed Trade Scotland is a Scottish Charity SC 005604. Scottish Charity Regulator

Since our humble beginnings nearly 70 years ago when the Company was founded by Bobby Lynas, Lynas Foodservice has been dedicated to one word, Service.

The aim is simple, to serve our customer with the best product and the best service we can provide.

We deliver to over 5,000 independant and chain customers every week throughout Ireland and Scotland. Our customers come from right across the catering spectrum so with our extensive range we will have the right product to suit your needs and your business.

Contact us today to find out more and arrange a visit with one of our experienced team.

We are here for you.

Take your hospitality business to the next level with hungrrr Connect customers with your business via your very own branded website and mobile app, powered by hungrrr’s white label technology.

O

ur solutions are designed exclusively for the hospitality industry to enhance customer experience, optimise operations and increase sales.

Hungrrr’s technology enables you to reduce reliance on big marketplaces, build brand loyalty and increase revenue utilising hungrrr’s affordable, feature-rich ordering solutions.

Key benefits of our feature-rich technology: • It’s all about your brand – your customers order directly from you • We pay you instantly – no need to wait weeks to get paid • 0% commission – grow your business with confidence • Full menu control - instantly change products and pricing • Own your customer data – access detailed reporting • No lengthy contract - we are so sure you will thrive with hungrrr, we won’t tie you down

• Smart deals & coupons - offer promotions whilst controlling margin and maximising profit • Push notification marketing communicate with your customers instantly and for free • Table ordering – order to table is now included to provide more ordering options • Excellent support - our team is here to help you every step of the way Whether you own a pub, bar, restaurant or takeaway, or manage a hotel, event space, stadium or conference venue, hungrrr technology will allow you to introduce a website and mobile app tailored to your business. In addition to our regular features, for example, hotels can offer additional room service and guest assistance options, while event organisers can allow their customers to pre-order food, beverages and more on the app.

Call 0330 900 2273 to request a free demo or email sales@hungrrr.co.uk.

24 ontradescotland.co.uk

Feature-rich technology for the hospitality industry Branded web and mobile app Ordering solutions Push notification marketing Full menu control Own customer data

Find out more about hungrrr

hungrrr.co.uk sales@hungrrr.co.uk Pubs

Restaurants

Takeaways

Hotels

Events

ontrade@gilsongray.co.uk Now the Licensed Trade is open again, is it time to consider you and your family?

The last 18 months has brought hardship to many people. For some life will never be the same again.

Not being able to trade has impacted many business and their operators and employees financially.

Statistics now show just how many businesses have borrowed to try to head off disaster, some using Governmental backed loans such as CBILs and Bounce Back to see them through that difficult period and allow them to have a future. For many businesses Jo Millar the level of uncertainly Head of Licensing presented was beyond challenging and could not be compared with previous experiences. But what happens if disaster strikes now and you or another key person in your business dies or becomes seriously unwell?

WHERE ARE WE NOW? In the wake of the pandemic, the licensed trade has reopened and is proving that its operators are more determined than ever to succeed. Many operators are still reeling from the effects of the pandemic, in some cases both from business and personal losses. While business security is important, that is affected by the welfare of the individuals in the business. No doubt, operators welcome personal security for themselves and their families.

With ever moving goal posts from the government, it remains a frustrating time. There are hints in the national news that restrictions may be brought back in some form as figures are on the rise and there are Christmas concerns. Our Gilson Gray licensing team regularly speak

to licensed trade clients who tell us they are worried about restrictions being imposed again. This uncertainty is difficult for business and people in general to plan around – everyone wants this Christmas to be a great one to allow business to trade and families to get together again.

Putting things in place to not only protect yourself, your family and your business should the worst happen, is now more important than ever. Recent research by Legal and General found that 52% of small and medium sized businesses felt they would cease trading within a year following the death or serious illness of a key individual.

This demonstrates why it is imperative that business owners to take action.

CONSEQUENCES OF NOT PUTTING THINGS IN PLACE? Unfortunately, we at Gilson Gray often hear first-hand experience of the consequences of not putting the relevant business protection in place. Chris Wilson, a Financial Adviser in our Gilson Gray Financial Management team, has this sobering and very personal tale. Chris says: “I lost my dad to a heart attack when he was only 54. Prior to that, my dad had a very successful engineering business, however, he did not put any contingency plans in place to limit the financial impact if he became seriously ill or passed away. That meant I had to go through the difficult process of winding the family business up, including telling existing staff they no longer had a job. That was an extremely tough thing to have to do, at an already difficult time. Had my dad had the right financial protection in place to limit the financial impact on his business, I could have continued my dad’s legacy. Through sharing this story with others, I hope to make them aware of the reality of this kind of situation, and the fact we cannot presume it will not happen to us. This is even closer to home for everyone in light of the recent pandemic! There are steps you can take now, simply and without great expense, to secure your business and avoid the really difficult experience which my family and I went through.”

26 ontradescotland.co.uk

WHAT SUPPORT IS AVAILABLE TO BUSINESS OWNERS? To limit the potential financial impact of a scenario like the above, a business owner can set up ‘Key Person Cover’.

This is put in place for individuals whose role is crucial to the overall success of the business. The premiums are paid for by the business, resulting in some tax advantages.

Should the worst happen, the business would be paid a lump sum. This allows it to take positive action such as: bringing in a temporary replacement; averting potential loss of profits; and continuing to trade and serve its customers.

For businesses where there is more than one owner (shareholder), operators should consider protecting the interests of the business owners and their immediate families. Shareholder protection allows business owners to buy shares back from any shareholder should the worst happen. There are different ways in which agreements and protection can be put in place however, the key thing is that it allows the surviving shareholders to retain overall business control to keep the business going.

STAFF RETENTION – IS THERE AN ANSWER? While there may not be a single answer, there are options and action operators can take to help retain staff. A knock on effect of both Brexit and the pandemic is the shortage of workers in some areas and rates of pay those able to work in the UK are seeking. Employees may not take into account increased wage bills is another financial burden on licensed trade businesses, so it is worth considering other forms of benefits that you could offer staff which may be more cost effective. The cost of these are paid from the business so again there are some tax advantages.

• A group Death in Service Scheme is one such benefit.

This allows individuals, especially those who may

previously have found it difficult to be accepted for cover due to health reasons, an opportunity to put in place cover without any medical underwriting. This gives them and their family peace of mind.

• Private Medical Insurance is another benefit which is often over looked. We are all painfully aware of the massive pressure the NHS has been under during Covid and the reality is waiting lists for treatments are now longer than ever. If a family or staff member was unable to work and had to take time off, it is better for them, and if employees, for the business, if they could get the required treatment quickly. For staff members this can result in a speedier recovery and return to to work.

WHAT ELSE? The pandemic has taught us the importance of protecting our incomes should we be unable to work. Without regular income life would look very different, very quickly. One of downsides of being self-employed is if you are unable to work through injury or illness, you would not receive sick pay. By having Income Protection in place operators can protect money being paid to them by the business, which is often the main income families rely on. This means they could receive a monthly payment until they are fit and able to return to work (or the payment period ends). This allows business operators to maintain their family’s lifestyle and provides financial peace of mind.

Protection for yourself, your family and your business does not have to be expensive but it could be priceless.

To discuss any of the above options or to get advice on your own business and personal protection options, please call Chris Wilson or Jo Millar on 0141 370 8116 or email ontrade@gilsongray.co.uk.

The right advice has never been more important.

We’re honoured to have been chosen as the exclusive partner of OnTrade Magazine Scotland. As one of Scotland’s full-service law firms we’re able to offer specialist legal, property and financial services.

We’re here to help in a time when support and clarity are needed most – offering valuable advice and insight on everything from licensing, business financing, employment and real estate.

Different people. Different approach. Different results.

To find out more please call Jo Millar on 0141 370 8116 or email jmillar@gilsongray.co.uk

EDINBURGH I GLASGOW I EAST LOTHIAN I DUNDEE

gilsongray.co.uk

27

Room to Breathe does more than eliminate viruses, bacteria, mould etc It provides ‘Peace of Mind’.

Peace of mind for staff who are at the forefront of exposure to numerous guests, customers and visitors. Staff are the most important part of any business and it is only when they start to fall ill that their true value is realised.

HOW TO PROTECT YOUR CUSTOMERS & STAFF…..

OUR 3 STEP SYMBIOTIC SYSTEM H C U

R

IE

s d IF , i d an ” N 2 d n h O t 1 e o A c li T 0 ou ens S ou t b 2 pp is O k T R n I a e I og o B Bi ane se ath A PB 2 is face “ m n g sly d p es 01 sur in per tio u t 2 T T uo an rfac oa a tec LL f PBvery N n C c I s i o E E o e K nt ant su al ting pr V i o T n n n c b s E a g O s ami d o ro cre ou tio rin R r c a R u i e P n n ic su fi nt P tim lied nti pl en ted ni co ir a n p a a o a a s p a y r ap g c r oy e e er min Th ev nta Ou en din Ou str th to co th ovi de thin e r d p wi 28 ontradescotland.co.uk

HIGH

30%

85%

LOW Room To Breathe creates a unique USP and is a fantastic opportunity for any Hotelier addressing the future while tapping into a completely new revenue stream.

As well as the cost saving in cleaning, by charging a supplement and attracting the concerned resident you can make significant ROI’s.

• Protects - 24/7 continuous protection, maintaining air and protecting surfaces • Safe - No harmful Chemicals or Toxins, looking after you and the environment • Peace of Mind - Protects you, your employees and your customers • Flexible - Can be installed in any environment • Cost Effective - Tailored to suit your budget and provide new revenue streams • Futureproof Your Promises - Covid-19 won’t be the last...

Insite Group is an independent main/principal contractor which specialises in the fit out, refurbishment and construction of commercial, retail, industrial, healthcare and public sector property. The company employs 100 people and has annual turnover in the region of £20 million. It is based in Glasgow and operates throughout Scotland and the North of England, priding itself on a high level of repeat business from satisfied clients. To find out more, visit www.insite-group.co.uk

29

GET YOUR WASHROOMS FESTIVE SEASON READY WITH JKR HYGIENE SOLUTIONS.

J

KR Hygiene offers No Touch hygiene solutions to help stop the spread of germs and viruses within hospitality and leisure environments. Reducing touch points within your washroom reduces crosscontamination which slows and prevents the spread of infectious diseases.

With the festive season fast approaching now is the time to consider if your washroom hygiene solutions will stand up to the surge in footfall through your venue. With COVID-19 still very much at the forefront of people’s minds it is essential that your washroom supplies are kept topped up and the dispensers do not contribute to the spread of germs and viruses.

German precision engineering isn’t something you would normally associate with hygiene products but at JKR we do things a bit differently! JKR Hygiene’s No Touch washroom dispenser units administer a measured amount of product without the need to touch the unit, thus minimising the risk of spreading germs and viruses. The units also feature a RFID chip which monitors the usage of the products within them and notifies you when supplies are running low so you can replenish them, this helps staff use their time more effectively, ensures your washrooms remain fully functional and hygienic and gives customers peace of mind that you are operating within COVID-19 guidelines.

At JKR we offer a FREE hygiene and cleaning audit to identify the cleaning and hygiene requirements of your venue to keep it operational and safe for your staff and customers. To book your FREE hygiene and cleaning audit call +44(0)1383 435 999 or email enquiries@jkrcleaning.com.

30 ontradescotland.co.uk

Contact Our Team Today To Arrange Your FREE Cleaning and Hygiene Audit

WWW.JKRCLEANING.COM

INDOOR - OUTDOOR

www.bdpcontractfurniture.co.uk Suppliers of Bespoke Banquette and booth seating Manufactured in our Glasgow workshop to a very high standard Suppliers of quality contract indoor and outdoor furniture Recovery and polishing service

Brewdog Hotel Manchester

Brewdog Hotel Manchester

Brewdog Hotel Manchester

Duck Bay Loch Lomond

Duck Bay Hotel bedroom

Pepe Chicken

SAVOY TOWER, GLASGOW 77 Renfrew St, G2 3BZ

Clockwise Glasgow offers fully serviced offices with monthly rolling contracts across 11 floors of Savoy Tower, located in the middle of the city centre.

COMPLIMENTARY DAY PASS FOR ALL ONTRADER'S Book your pass via Courtney at courtney.flynn@workclockwise.co.uk.

Pass only valid at Clockwise Glasgow & expires 31/12/21

WORKCLOCKWISE.CO.UK #yourhomeforwork

There are offices of varying size, from 1 desk to 80 desks. There are also Club Lounge and Dedicated Desk memberships for those who aren’t yet ready for an office. The building hosts 6 bookable meeting rooms that can accommodate up to 80 with A/V for conferencing a teas, coffees and other drinks.

THE GO RADIO BREAKFAST SHOW WITH CROFTY & GRADO

LISTEN LIVE WEEKDAYS 6AM – 10AM

SEMI-FINALS

LIVE & EXCLUSIVE

CELTIC V ST. JOHNSTONE SATURDAY 20TH NOVEMBER 5.15PM LIVE

RANGERS V HIBERNIAN SUNDAY 21ST NOVEMBER 4PM LIVE