Quick start guide: Getting started as a Wellness Coach
Welcome to Serenova!
Congratulations on becoming a Serenova Wellness Coach! You are now part of a community dedicated to empowering women’s wellbeing with science-backed, effective solutions.
This guide will help you hit the ground running and start building your business with confidence.
Serenova who we are & our mission.
What does a Serenova Wellness Coach do?
Serenova provides wellness solutions to support women through various life stages, from puberty to menopause and beyond.
Our mission is to offer flexible, rewarding, and empowering opportunities while providing products that make a real difference.
Confidently recommend & sell products that help women feel their best.
Build your own business with flexible working hours.
Create a supportive community and connect with women who need these solutions.
Educate & inspire others by sharing wellness insights and product benefits.
The product range.
Balance & Boost - Our launc
A daily supplement designed to support menopause symptoms naturally, such as hot flushes & night sweats
Supports mood, stress and energy
Supports brain function and sleep
Contains essential nutrients, including Maca Root,
Green Tea Extract, Ashwaganda and Lion’s Mane
Your starter kit.
Your Starter Kit is designed to give you everything you need to get started and grow your business with confidence.
Make the most of your starter kit.
Try the products - personal experience makes selling easier.
Take photos & share - post on social media to showcase your journey.
Start conversations - use the materials to introduce Serenova to your network.
Use the training - the more you learn, the more you earn!
Get started today.
Record yourself unboxing your kit, take photos, and explore what’s inside.
Post your first social media introduction.
Finding customers & starting conversations.
When it comes to growing your business, the key is building relationships and starting meaningful conversations. Whether you're reaching out to people you already know or making new connections, being natural and confident in your approach makes all the difference.
There are many ways to start conversations and introduce your business—here are a few simple but effective approaches:
With friends & family.
‘I’ve started something new, and I’d love to share it with you. Can I send you some info?’
‘I know you’ve been looking for natural ways to feel better—this might be perfect for you!’
On social media.
Post a poll on Instagram or Facebook Stories: ‘Who here struggles with menopause symptoms? �� Let’s talk!’
Share a post about Balance & Boost and ask: ‘Have you ever tried a supplement for menopause support?’
At events, or in groups.
‘I work with an exciting new brand that helps women feel better during menopause & other life stages — have you heard of it?’
‘I help women feel more balanced and energised— would you like to hear more about what I do?’
Pricing options.
Serenova offers flexibility in how customers can purchase products, making it easy to find the option that works best for them.
Direct Purchase Through Serenova – Customers can buy directly from the Serenova website, giving them full control over their order. This is great for those who prefer a quick, no-commitment purchase.
Buying via a Wellness Coach – Purchasing through a Serenova Wellness Coach provides a more personalised experience, including tailored recommendations, ongoing support, and a community-focused approach. Customers benefit from expert guidance and a more connected wellness journey.
All prices shown are inclusive of VAT, and do not include special offers
Communicating best price to customers.
When talking to customers, focus on benefits rather than just features. Here are a few ways to position the value of buying through a Wellness Coach on subscription:
In conversations.
‘The best way to get the absolute lowest price is through me as your Wellness Coach—I can offer you a better deal than buying direct!’
On social media.
Create a post highlighting the pricing differences with a clear message like: ‘Why pay more? Buy through me for the best price on Balance & Boost!’
Follow-ups.
If a customer is about to purchase direct, remind them: ‘I can offer you a better deal—let’s make sure you get the best value!’
‘Did you know that by subscribing, you’ll always get the best price? Plus, you’ll never run out of Balance & Boost when you need it most!’
Share a simple breakdown in a story:
‘One-time purchase or subscription? The best value is through a Wellness Coach— ask me how!’
By positioning yourself as the best way for customers to buy, you build loyalty and maximize your sales!
Follow up with existing customers to upgrade them to a subscription: ‘Many of my customers are loving their results and switching to a subscription—it’s the most affordable way to keep feeling great!’
Supporting your customers & boosting referrals.
Helping customers through the buying process ensures a smooth experience and builds long-term trust. Guide them with clear steps, handle objections with confidence, and follow up for continued support.
Happy customers are your best advocates—encourage reviews, referrals, and social sharing to grow your network!
Guide them through the purchase
Make it easy: provide a direct purchase link or walk them through the process
Use clear language: “I’ll send you the link now, and it only takes a minute to set up your first order”
Follow-up for success
Check in after a week: ‘How’s it going so far? Have you noticed any changes?’
Send a thank-you message: ‘I’m so excited for you to start! Let me know when your order arrives. ’
Offer ongoing support: Share tips on using Balance & Boost, success stories, and encourage them to stay consistent. Overcoming objections
“I’ll think about it.... ”“Of course! Can I check back in a few days to see if you have any questions?”
“I don’t know if it will work for me”“That’s why we recommend trying it for at least four to eight weeks. Everyone’s different, but the ingredients are carefully chosen to support menopause symptoms naturally. ”
Encourage them to:
Leave a review or testimonial
Refer a friend (maybe offer a small thank-you gesture if they do!).
Share their journey on social media.
Setting goals & using resources.
Success starts with clarity, focus, and the right support.
Setting goals helps you stay motivated, while tapping into available resources ensures you have everything you need to grow. Here’s how to get started:
Discover your WHY – What drives you to succeed? Understanding your personal motivation keeps you focused and committed.
Set your first goal – Start small and build up! Achievable goals create momentum and keep you moving forward.
Stay connected – Use your Business Hub for training, tools, and support to keep learning and growing.