ONE Gas Brochure

DELIVERING

Natural Gas FOR A BETTER TOMORROW.

Kansas Gas Service | Oklahoma Natural Gas | Texas Gas Service

“Our mission is to deliver natural gas for a better tomorrow. That mission is forward-looking and future-focused, building on our legacy of safely delivering reliable and affordable natural gas to our customers while growing our role in a sustainable energy future.”

Sid McAnnally

President and Chief Executive Officer

WHO WE ARE Headquartered in Tulsa, Oklahoma, ONE Gas, Inc. (NYSE: OGS) was founded in 1906 when oilmen constructed a small pipeline to connect a well to a local brickyard, helping support the expansion of local development. More than 100 years later, ONE Gas continues to support local development. It has grown to be one of the largest, 100% regulated natural gas utilities in the United States.

Safety Is Our Top Priority Safety is a core value and the foundation of what we do. For the fifth year in a row, ONE Gas was recognized by the American Gas Association (AGA) for safety excellence. In Tulsa, we operate a state-of-the-art training center, including 17,000 square feet of hands-on simulation training, improving training quality and enhancing safety for our employees and customers. We’ve also invested more than $383 million in our pipelines for system integrity to help our communities stay safe.

More Than 100 Years of Experience With more than a century of experience, ONE Gas works with customers to create effective energy solutions that provide quality, comfort and convenience to energize your business and home.

A Reliable Business Partner It’s important to have a trusted energy partner by your side. We will collaborate with you to bring innovative energy solutions to help reduce your carbon footprint while maximizing your profit margins.

Service You Can Count On We’re more than a utility. We’re a service that goes the extra mile for our customers. In fact, more than 91% of customers indicated we are “easy to do business with.” In the 2021 ONE Gas Customer Relationship Survey, we scored a 93.4% in overall customer satisfaction. We’re proud to serve as a trusted energy partner to our customers.

COMMUNITIES WE SERVE ONE Gas is a 100% regulated natural gas utility that proudly serves more than 2.3 million homes and businesses in Kansas, Oklahoma and Texas.

We’re committed to serving our customers by delivering natural gas that’s affordable, reliable and environmentally friendly to the communities where we live, work and play.

647,000 CUSTOMERS

72%

905,000 CUSTOMERS

MARKET SHARE

88%

689,000 CUSTOMERS

13%

MARKET SHARE

MARKET SHARE

OUR CORE VALUES

SAFETY We are committed to operating safely and in an environmentally responsible manner.

ETHICS We are accountable to the highest ethical standards and are committed to compliance.

INCLUSION & DIVERSITY We embrace an inclusive and diverse culture that encourages collaboration. Every employee makes a difference and contributes to our success.

SERVICE We provide exceptional service to our customers and support each other.

VALUE We create value for all stakeholders; including our customers, employees, investors and communities.

OUR PATH TO A CARBON-NEUTRAL FUTURE Natural gas is an essential part of achieving a low-cost, cleaner energy future. Our vision for a better tomorrow includes continuous improvement and being part of a sustainable energy future.

We share the aspiration of reaching net-zero emissions by 2050 and believe ONE Gas and our assets will play an essential role in transitioning to a carbon-neutral energy future.

ONE Gas has set a goal of achieving a 55% reduction in Scope 1 emissions due to leaks from its distribution pipelines by 2035, measured from a 2005 baseline and accounting for projected system growth. We expect to achieve this goal primarily through our vintage pipeline replacement protection program.

Environmental Highlights We have achieved 46% reduction in CO2e emissions since 2005

35,926 metric tons of CO2e reduced through our energy efficiency programs $544 million in capital investments: 70% for system integrity and replacement projects

430 miles of distributed mains, service lines and transmission lines replaced

Scan Here

to read the full ESG Report.

A SUSTAINABLE FUTURE FORWARD Innovation is the catalyst to move us toward a sustainable energy future. By investing in new natural gas technologies, ONE Gas is actively participating in helping shape the world’s goal of a lower carbon future. We’re committed to the journey of a better tomorrow and the advancement of natural gas technologies. It’s an essential component to reaching a cleaner energy future and ensuring reliable and affordable energy is accessible to everyone.

$

1.16

MILLION

MORE THAN

$

11

MILLION

Total contributions to technology development in 2021

Total contributions to technology development over the past 15 years

84

PROGRAMS

Total number of technology development programs in which we invested in 2021

Strategic Areas of Investment In 2021, we invested in projects that helped to reduce emissions and increase safety.

Scan Here

to read the full Technology Development Report.

NATURAL GAS SOLUTIONS DESIGNED FOR YOU At ONE Gas, we collaborate with our partners. Our experts work with you to create an effective energy strategy to meet your needs and share how you can save money on your daily operations or future plans.

Energy Efficiency 1 • Equipment rebates • Commercial direct installation • Low income/free equipment • Custom efficiency reviews with tailored recommendations

Sustainability and Resiliency Planning • Backup generation • Business continuity planning • Combined heat and power (CHP) • Micro CHP • Microgrids • Renewable natural gas (RNG)

Transportation • Compressed natural gas (CNG) • Emission-reduction strategy • Fleet conversion evaluation

1

Available in select areas and subject to eligibility requirements.

Single and Multi-Family Homes • Natural gas appliances and amenities • Incentives and rebates • Customized meter layouts

Commercial Food Services • Appliance rebates • ONE Gas Education & Training Area

Government/Federal • Utilities Energy Service Contracts (UESC) Program • Utilities Privatization (UP) Program

Additional Resources • Customer Protection Program • Gas availability analysis • Educational opportunities

Have an upcoming project?

Contact us today about natural gas availability in your area.

A SOLUTION FOR EVERY INDUSTRY Every industry is unique and every business has different energy needs.

Natural Gas is a versatile energy source that can lower your daily operating costs, increase your efficiency and help your business thrive.

Here are a few of the industries we proudly serve and collaborate with:

Construction

Education

Hospitality

Industrial and Manufacturing

Government

Medical

Restaurants

Retail

Transportation

RECENT SUCCESS STORIES Natural gas is an essential element of many businesses. To see how we’ve partnered with different businesses, check out our business testimonial showcase.

MGP Ingredients

Eôté Coffee

Kansas Gas Service

Oklahoma Natural Gas

Tulsa Glass Blowing School

Austin Habitat for Humanity

Oklahoma Natural Gas

Texas Gas Service

Central Texas Food Bank

Sun Metro

Texas Gas Service

Texas Gas Service

Scan Here to watch the videos.

AVAILABLE RESOURCES

ONE Gas Education & Training Area Opened in 2023, the ONE Gas Education & Training Area is a full operational kitchen space designed to provide a hands-on and interactive experience of cooking with natural gas. Located in Tulsa, the facility includes a residential filming kitchen and a commercial test kitchen, where you can preview some of the newest natural gas equipment.

For more information or to reserve the ONE Gas Education & Training Area, please email ONEGasEAT@onegas.com.

Lunch and Learns Customized presentations tailored to meet the needs of your group are available free of charge. Lunch is provided for all attendees. Continuing education credits are available on select presentations.

To learn more or to request one for your company, please email customeroutreach@onegas.com.

Natural Gas Equipment Directory If you’re a commercial or industrial customer looking for a vendor who can help save your business money with energy efficient natural gas equipment, check out the Natural Gas Equipment Directory.

kansasgasservice.com/vendors oklahomanaturalgas.com/vendors texasgasservice.com/vendors

If you sell energy efficient equipment to commercial and industrial customers, ask us about a complimentary business listing in the Natural Gas Equipment Directory.

To learn more about the natural gas equipment directory, reach out to vendorcatalog@onegas.com.

WE’RE MORE THAN

just a utility.

We’re a trusted energy partner that helps you meet your goals. We understand the importance of having a reliable and resilient energy source you can count on, no matter the weather conditions.

Natural gas is a fundamental building block of the economy and a essential part of our community.

We look forward to partnering with you on innovative natural gas solutions that will meet your energy needs and help support the growth of your business.

We’re excited to work with businesses like yours to deliver natural gas for a better tomorrow.

Kansas Gas Service | Oklahoma Natural Gas | Texas Gas Service

onegas.com

Revised 01/23