Natural Gas
FOR A BETTER TOMORROW.
Kansas Gas Service | Oklahoma Natural Gas | DELIVERING
“Our mission is to deliver natural gas for a better tomorrow. That mission is forward-looking and future-focused, building on our legacy of safely delivering reliable and affordable natural gas to our customers while growing our role in a sustainable energy future.”
Sid McAnnally President and Chief Executive Officer
WHO WE ARE
Headquartered in Tulsa, Oklahoma, ONE Gas, Inc. (NYSE: OGS) was founded in 1906 when oilmen constructed a small pipeline to connect a well to a local brickyard, helping support the expansion of local development. More than 100 years later, ONE Gas continues to support local development. It has grown to be one of the largest, 100% regulated natural gas utilities in the United States.
Safety Is Our Top Priority
Safety is a core value and the foundation of what we do. For the fifth year in a row, ONE Gas was recognized by the American Gas Association (AGA) for safety excellence. In Tulsa, we operate a state-of-the-art training center, including 17,000 square feet of hands-on simulation training, improving training quality and enhancing safety for our employees and customers. We’ve also invested more than $383 million in our pipelines for system integrity to help our communities stay safe.
More Than 100 Years of Experience
With more than a century of experience, ONE Gas works with customers to create effective energy solutions that provide quality, comfort and convenience to energize your business and home.
A Reliable Business Partner
It’s important to have a trusted energy partner by your side. We will collaborate with you to bring innovative energy solutions to help reduce your carbon footprint while maximizing your profit margins.
Service You Can Count On
We’re more than a utility. We’re a service that goes the extra mile for our customers. In fact, more than 91% of customers indicated we are “easy to do business with.” In the 2021 ONE Gas Customer Relationship Survey, we scored a 93.4% in overall customer satisfaction. We’re proud to serve as a trusted energy partner to our customers.
COMMUNITIES WE SERVE
ONE Gas is a 100% regulated natural gas utility that proudly serves more than 2.3 million homes and businesses in Kansas, Oklahoma and Texas. We’re committed to serving our customers by delivering natural gas that’s affordable, reliable and environmentally friendly to the communities where we live, work and play.
647,000
CUSTOMERS
72%
905,000
CUSTOMERS
88%
MARKET SHARE
689,000
CUSTOMERS
MARKET SHARE 13%
OUR CORE VALUES
SAFETY
We are committed to operating safely and in an environmentally responsible manner.
ETHICS
We are accountable to the highest ethical standards and are committed to compliance.
INCLUSION & DIVERSITY
We embrace an inclusive and diverse culture that encourages collaboration. Every employee makes a difference and contributes to our success.
SERVICE
We provide exceptional service to our customers and support each other.
VALUE
We create value for all stakeholders; including our customers, employees, investors and communities.
OUR PATH TO A CARBON-NEUTRAL FUTURE
Natural gas is an essential part of achieving a low-cost, cleaner energy future. Our vision for a better tomorrow includes continuous improvement and being part of a sustainable energy future.
We share the aspiration of reaching net-zero emissions by 2050 and believe ONE Gas and our assets will play an essential role in transitioning to a carbon-neutral energy future.
ONE Gas has set a goal of achieving a 55% reduction in Scope 1 emissions due to leaks from its distribution pipelines by 2035, measured from a 2005 baseline and accounting for projected system growth. We expect to achieve this goal primarily through our vintage pipeline replacement protection program.
Environmental Highlights
We have achieved 46% reduction in CO2e emissions since 2005
35,926 metric tons of CO2e reduced through our energy efficiency programs
$544 million in capital investments: 70% for system integrity and replacement projects
430 miles of distributed mains, service lines and transmission lines replaced
read the full ESG Report.
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A SUSTAINABLE FUTURE FORWARD
Innovation is the catalyst to move us toward a sustainable energy future. By investing in new natural gas technologies, ONE Gas is actively participating in helping shape the world’s goal of a lower carbon future. We’re committed to the journey of a better tomorrow and the advancement of natural gas technologies. It’s an essential component to reaching a cleaner energy future and ensuring reliable and affordable energy is accessible to everyone.
$ 1.16 MILLION
$ 11 MILLION MORE THAN
Total contributions to technology development in 2021
84 PROGRAMS
Total contributions to technology development over the past 15 years
Strategic Areas of Investment
In 2021, we invested in projects that helped to reduce emissions and increase safety.
Total number of technology development programs in which we invested in 2021
to read the full Technology Development Report.
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NATURAL GAS SOLUTIONS DESIGNED FOR YOU
At ONE Gas, we collaborate with our partners. Our experts work with you to create an effective energy strategy to meet your needs and share how you can save money on your daily operations or future plans.
Energy Efficiency 1
• Equipment rebates
Commercial direct installation
• Low income/free equipment
• Custom efficiency reviews with tailored recommendations
Sustainability and Resiliency Planning
• Backup generation
Business continuity planning
• Combined heat and power (CHP)
• Micro CHP Microgrids
• Renewable natural gas (RNG)
Transportation
• Compressed natural gas (CNG)
• Emission-reduction strategy
Fleet conversion evaluation
1Available in select areas and subject to eligibility requirements.
Single and Multi-Family Homes
• Natural gas appliances and amenities
Incentives and rebates
• Customized meter layouts
Commercial Food Services
Appliance rebates
• ONE Gas Education & Training Area
Government/Federal
• Utilities Energy Service Contracts (UESC) Program
• Utilities Privatization (UP) Program
Additional Resources
• Customer Protection Program
• Gas availability analysis
• Educational opportunities Have
Contact
upcoming project?
an
us today about natural gas availability in your area.
A SOLUTION FOR EVERY INDUSTRY
Every industry is unique and every business has different energy needs. Natural Gas is a versatile energy source that can lower your daily operating costs, increase your efficiency and help your business thrive.
Here are a few of the industries we proudly serve and collaborate with:
Government Medical Industrial and Manufacturing Construction Education Hospitality Transportation Restaurants Retail
RECENT SUCCESS STORIES
Natural gas is an essential element of many businesses. To see how we’ve partnered with different businesses, check out our business testimonial showcase.
Eôté Coffee
Oklahoma Natural Gas
Kansas Gas Service
MGP Ingredients
Texas Gas Service
Austin Habitat for Humanity
Oklahoma Natural Gas
Tulsa Glass Blowing School
Texas Gas Service
Texas Gas Service
Central Texas Food Bank
Sun Metro
Scan Here to watch the videos.
AVAILABLE RESOURCES
ONE Gas Education & Training Area
Opened in 2023, the ONE Gas Education & Training Area is a full operational kitchen space designed to provide a hands-on and interactive experience of cooking with natural gas. Located in Tulsa, the facility includes a residential filming kitchen and a commercial test kitchen, where you can preview some of the newest natural gas equipment.
For more information or to reserve the ONE Gas Education & Training Area, please email ONEGasEAT@onegas.com.
Lunch and Learns
Customized presentations tailored to meet the needs of your group are available free of charge. Lunch is provided for all attendees. Continuing education credits are available on select presentations.
To learn more or to request one for your company, please email customeroutreach@onegas.com.
Natural Gas Equipment Directory
If you’re a commercial or industrial customer looking for a vendor who can help save your business money with energy efficient natural gas equipment, check out the Natural Gas Equipment Directory.
kansasgasservice.com/vendors
oklahomanaturalgas.com/vendors
texasgasservice.com/vendors
If you sell energy efficient equipment to commercial and industrial customers, ask us about a complimentary business listing in the Natural Gas Equipment Directory.
To learn more about the natural gas equipment directory, reach out to vendorcatalog@onegas.com.
WE’RE MORE THAN
just a utility.
We’re a trusted energy partner that helps you meet your goals. We understand the importance of having a reliable and resilient energy source you can count on, no matter the weather conditions.
Natural gas is a fundamental building block of the economy and a essential part of our community.
We look forward to partnering with you on innovative natural gas solutions that will meet your energy needs and help support the growth of your business.
We’re excited to work with businesses like yours to deliver natural gas for a better tomorrow.
Kansas Gas Service | Oklahoma Natural Gas | Texas Gas Service
Revised 01/23 onegas.com
