Safety and System Integrity

Safety is our No. 1 Core Value. It drives our actions and sustains our culture. Safe driving, personal injury prevention and public safety are essential aspects of our daily work. Our training, processes and procedures are designed to reduce the risk of incidents or harm to our employees, customers and communities.

A Culture of Safety

We regularly rank in the top quartile for similar-sized local distribution companies for all three personal safety metrics tracked by the AGA: Total Recordable Incident Rate (TRIR); Days Away, Restricted or Transferred (DART); and Preventable Vehicle Incident Rate (PVIR).

Recognized for Safety Excellence

The AGA recognized ONE Gas for having the lowest incident rate for DART for the sixth consecutive year (2017 to 2022).

DART represents the most severe types of injuries.

Our DART rate has decreased by 82% since 2014. ONE Gas’ safety scores place the company among the safest natural gas distribution companies nationwide.

We are proud of our success in driving down serious injuries as reflected in our DART rate, and we continue to emphasize the importance of safety throughout our operations.

ONE Gas has had zero work-related fatalities since its founding in 2014.

Since 2014, we’ve enhanced our safety culture and improved our safety record in the following metrics:

44%

46% reduction in our TRIR reduction in strains and sprains, our employees’ most prevalent type of injury

82% reduction in our DART rate

We believe our commitment to safety carries over into other areas of our work, resulting in system improvements and better service to our customers. We strive to continuously improve personal and operational safety.

Safety Partners Committee

The Safety Partners Committee is an employeedriven program that supports the growth of the ONE Gas safety culture. Committee members are generally at or below the supervisor level and serve staggering terms of 4-5 years. The committee’s members and observers perform peer-to-peer job site and facility observations. These observations are a way to provide feedback, give positive reinforcement and encourage safe behaviors. The committee uses the information gained in these observations to develop safety communications and select areas of focus for safety meetings, including organization wide Safety Days, which are halfor full-day events where employees meet to learn how to increase safety awareness and practices as they perform their work.

AGA Quartile Data: TRIR

Leader in the Field

Leader in the Field is an observation-based program that promotes positive, in-person, safety-related interactions between leaders and those they lead. Leaders interact with personnel in real time as work is conducted so the leader can learn about the task being performed, discuss and remediate any employee concerns and have a positive conversation about the work. This is a tool we utilize to support open and positive relationships and improve safety outcomes, while also serving as an opportunity to spotlight the exemplary work of our co-workers.