Ferndale Helpful Info

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CONTENTS ................................................................................................................................................... 1 PLANNING TIPS ............................................................................................................................................ 2 COUNTDOWN TO CAMP .............................................................................................................................. 2 ARRIVAL TO CAMP ....................................................................................................................................... 3 GROUP WELCOME ....................................................................................................................................... 3 ENVIRONMENT ............................................................................................................................................ 4 FACILITIES, BUILDINGS AND EQUIPMENT.................................................................................................... 4 GEAR ............................................................................................................................................................ 4 FOR YOUR SAFETY ....................................................................................................................................... 4 FIRST AID...................................................................................................................................................... 4 EVACUATION ............................................................................................................................................... 4 GROUP EVACUATION OFFICER/BUILDING WARDEN ................................................................................... 5 CATERING .................................................................................................................................................... 5 MENU .......................................................................................................................................................... 5 ALLERGIES .................................................................................................................................................... 5 BEDROOM LAYOUT ...................................................................................................................................... 6

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We are excited about your group coming to Fendale. Prior to arrival, there are a few things you can do to make your stay go smoothly. If you need any help or advice about any of the following: Planning an itinerary including activities and times, Organising your cabin groups, then please contact bookings for additional help.

To help you with planning your camp you will find useful information over the next few pages. Our website www.onebigadventure.org.nz also contains information as well as downloadable documents to help you. By providing us with all of the necessary information, we will be able to fully understand your requirements around your stay with us. We make changes throughout the year around camp, particularly regarding our activities and equipment. It is always prudent to check that activities are available in order to avoid disappointment.

6 weeks prior to your arrival: Please arrange a site visit if desired. We will go through your itinerary and your activity programme whilst on camp. We will require approximate numbers as well as the normal, vegetarian, gluten free or dairy free meal choice numbers. Also, please advise us of any specific audio/visual needs that you will have at camp. We will also start the ongoing Health and Safety consultation, cooperation and coordination safety commitment.

15 days prior to your arrival: Please confirm your final group numbers and an invoice will be emailed directly to you. Payment for camp is required five days prior to your arrival at camp.

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Our normal arrival and departure times are: Check-in: 5:00pm Check-out: 3:00pm Your particular check in and check out time will be dependent on the arrival and departure time of any group already booked to stay on site. We will confirm your check in and check out times at the time of your booking.

It is our preference that our host is able to introduce themselves to your camp organiser. So we would ask that the camp organiser contact the host as soon as they arrive on site. The host will then be able to show the organiser around camp, ensure that the safety information is available and also ensure that the organiser of the event is aware of the need for the appointment of a building warden, first aid officer, along with the duties and activity supervisor training where applicable. Once the whole group has arrived our host will present a welcome talk. This talk does not take long but does provide valuable information for your group. If for some reason it is not possible to give the welcome talk because your group are arriving late or over the course of an evening, the welcome talk will be presented at breakfast on the first morning of your stay.

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We try to recycle as much as possible. Place all plastic, metal, glass, paper and card in the bins. All other rubbish should be placed in the other bins located around our buildings. Please respect the natural surroundings of Ferndale, please leave nothing behind and cause no damage, so that others can experience the same natural beauty. Ferndale is smoke free; however, there is a designated smoking area.

Because our camps are set in natural valleys, noise (even small sounds) tends to be amplified down the valley and this is particularly true at night. There is a need to keep noise to an acceptable level.

We would ask that there be no loud outside noise between 10pm and 8am in the morning. We would also ask that no PA systems, megaphones or stereo equipment be used outside.

Please play and use the equipment in a respectful way. The stream areas should not be accessed alone. There should always be at least one competent adult supervising. We recommend that a qualified lifeguard be used whenever possible. Please do not play with sport balls in the area immediately around the buildings. The use of candles, incense burners or any other type of naked flame is not allowed inside or around the buildings. There are laundry facilities. These cost $2 per wash or dry.

Please bring suitable bedding for your stay; the cabins can get quite cold at night during winter.

You will also need suitable clothing for being outdoors. Please note that areas of camp can be boggy and muddy so please bring suitable footwear. If you would prefer to not bring your own bedding or towels we can provide them for an additional charge.

All of our activity staff are certified first aiders. All kitchen staff have undergone training in good kitchen practice and are hygiene certified. All staff on our sites are police vetted. Our activity equipment is inspected annually by industry accredited auditors specific to the type of equipment being audited.

You will need to provide your own First Aid Kit suitable for dealing with outdoor activities. You should also bring insect repellent for your group. Assign a First Aid officer to look after your first aid requirements. Should you have any accidents we would ask that you complete an accident report form. These are located to the right of the entry to the accommodation block at Ferndale Lodge

At the start of your camp your host will as part of the initial presentation, explain our emergency procedures for evacuating the buildings. All of our facilities have emergency evacuation alarms installed.

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Please note when you arrive at camp you will need to appoint a Building Warden. Between 8:00am to 5:00pm the One Big Adventure staff Building Warden is responsible for the group in the event of an evacuation of the buildings. The groups appointed person should liaise with the Building Warden in the event of an evacuation. The groups appointed person will assume the Building Warden role outside of normal working hours (8:00am to 5:00pm). The groups appointed Building Warden needs to ensure the completion of the Cabin bunk list. This list will act as additional information for the Building Warden and the Fire Department in the event of an evacuation from the building during your stay. Please indicate any persons within your group who may require assistance to leave the building in the event of an evacuation (examples may be people who are hard of hearing, partially sighted, physically or mentally disabled/imparted or infirm.) In the event of an evacuation the Building Warden will use this form to establish that all people have been accounted for and removed from the buildings. The Building Warden will pass this information onto the Fire Department upon their arrival.

We are renowned for our healthy and delicious food. Our normal meal times are: Breakfast 8:00am Lunch 12:30pm Dinner 6:00pm If you wish to change these to suit your needs have a chat with bookings. Please note that your first catered meal is dinner.

Our chefs will prepare healthy, balanced and nutritious meals for your stay. Because we cater in bulk for each group staying at our facilities, each lunch and dinner meal will have a meat and vegetarian option. We do provide certain food items at additional cost for those with gluten or dairy free dietary requirements.

Refreshments: Coffee, tea, hot chocolate, cordial and water is provided.

Snacks: We provide biscuits, fruit and/or fresh muffins/slice for morning and afternoon tea as well as supper.

Packed lunch: If your group is going out from camp, a packed lunch can be provided in place of your regular provided lunch.

Cooked breakfast: A delicious cooked breakfast is available for your group at an additional cost.

Banquet dinner: The option of a banquet meal is available at additional cost, please discuss with our chefs. They are more than happy to help with that special meal for your guests.

Day visitor meals: Meals are available for day visitors at an additional cost.

We only need to be aware of life threatening allergies, so that our kitchen staff can take the necessary steps to reduce the risks. We cannot absolutely guarantee that all traces of these allergy inducing items will be removed.

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Sleeps 2

Guest drinks and storage

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Sleeps 4

Sleeps 2 Up

yu Up

Seminar room and guest lounge

Sleeps 2 Sleeps 8

Sleeps 2

Staff Only Storage

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397 Henderson Valley Road, Henderson, Auckland. 0612.

Page | 7 09 837 0494 info@onebigadventure.org.nz www.onebigadventure.org.nz