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IWFS_Event_Guide

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IWFS Event Registration Guide

Invitation emails will come from: jmatthews@supportworkstech.com

Step 1 Event Invitation Email

You will receive an invitation email with details about the event.

From this email you can:

• View the event menu

• Register for the event

• Decline the invitation

Use the buttons at the bottom of the email to choose your response.

When you click Register, you will be asked to enter your email address.

Important:

• Your email must match the address used for the invitation

• Each email can only be used once (including guests)

Step 3 — Register Yourself and Guests

After confirming your email, you will complete the registration form and then submit payment.

Step 4 — Confirmation Email

After registering, you will receive a confirmation email.

Keep this email. It contains the link that allows you to manage your reservation.

Step 5 — Manage Your Reservation

Using the link in your confirmation email will open the reservation management page.

From this page you can:

• Add additional guests (same credit card will be used)

• Update guest names

• Request cancellations

Cancellation Policy

• Cancellations before the registration cutoff date will typically be approved.

• After the cutoff, cancellations may be approved only if a replacement can be found.

• Refunds do not include the Stripe transaction fee.

Step 6 — Waitlist (If Event Is Full)

If the event reaches capacity, you may join the waitlist.

You will receive a confirmation email that includes a link to update or cancel your waitlist entry.

Step 7 — Waitlist Notifications

If a spot opens, you will receive an email notification.

Important:

• Notifications are sent in the order people joined the waitlist

• The spot is not reserved

• When a spot opens it may be taken quickly

Register as soon as possible if you want the spot.

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