The little book of help 2015

thelittle bookof help

your SU

UPSU Advice Service

Student Forums

Stress Less Societies

your health

Counselling & Listening

Out of hours services SHINE

Doctors & GUM services

your services

Employability Learning

international students

Students’ Union Services

hi We are your six elected executive officers representing you this year. We all focus on different areas of the student experience, such as education or sport.

We were voted in by the student body after a week long election process in order to represent you.

Jessica Small VP Welfare I’m Jess your VP Welfare for this year, I was a second year Psychology student when I was elected and I am taking time out from my studies for the role. Prior to becoming your VP Welfare I was a member of the Union Executive Committee and the Women’s Forum Representative. This year I am hoping to work on mental health, accessibility and equality, hopefully you will see some of my campaigns pop-up over the year!

Twitter: @UPSUwelfare

your SU

advice The USPU advice centre offers a service that is confidential and impartial from the University.

It is a free service aiding with issues such as student finance, accommodation and welfare benefits. They specialise in academic regulations and can advise on appeals, complaints and extenuating circumstances.

Visit:

Located in the SU facing the library.

Term time

9:30am - 5:30pm (Mon-Thu) 9:30am - 4:30pm (Fri)

Outside of term time

10:00am - 4:00pm (Mon-Fri)

Call:

01752 588373 0800 9530155

Email:

advice@su.plymouth.ac.uk Twitter: @UPSU_advice

your SU

student forums The student forums at UPSU are a fantastic way to get your voice heard within the SU and make a change. There are 15 forums where you can have your say.

The forums are run by students, for students, and are chaired by elected representatives. They meet monthly to discuss issues that they feel passionate about.

Email:

studentvoice@su.plymouth.ac.uk Twitter: @UPSUvoice Facebook: /UPSUstudentvoice

Liberation Forums There are a few forums in place to make sure that minority groups have a safe space to be heard and represented.

To ensure the needs of these minorities are met, only students who self-define to the groups can have an active vote.

These Liberation Forums are: Lesbian, Gay, Bisexual & Transgender (LGBT) Black, Minority and Ethnic (BME) Women’s Students with Disabilities

your SU

stress less Stress Less is a wellbeing initiative ran by the Executive Officer team to promote self care and health during your studies. In the past we have had pigs on campus and cake decorating in the Students’ Union as well as a variety of board games!

The Stress Less campaign is being co-ran by Steph, VP Education and Jess, VP Welfare. There will be lots of chances to get involved with Stress Less over the academic year and release any tension from student life!

Email:

jessica.small@su.plymouth.ac.uk steph.wearne@su.plymouth.ac.uk

Twitter:

@UPSUwelfare @UPSUeducation #UPSUStressLess

your SU

societies There are a number of societies within the SU which are aimed towards supporting particular student groups.

Erasmus Student Network (ESN) Within Plymouth, the ESN represents over 400 incoming and outgoing exchange students. The society has over 200 active members who attend weekly events to socialise with students from around Europe.

Find more societies at: upsu.com/societies

LGBT+ UPSU’s society dedicated to supporting and representing students who identify as Lesbian, Gay, Bisexual, Transsexual (LGBT) or any other sexuality.

Postgrad Society Welcoming all postgraduate students currently studying at the University (from both research and taught courses), the society offers regular social and networking events, peer support, representation through the Students’ Union and professional development opportunities.

your health

counselling & listening Anytime Advice Line

The Listening Post

The Anytime Advice line is staffed by a team of trained and highly qualified professionals outside of the university.

Whatever challenges that university brings, the service will be there around the clock to support you with any personal problems you may have.

Listening Post volunteers are here for you. They have been intensively trained in listening skills and in most cases have no other formal associations with the university, and it is a fully confidential service.

Call: 0800 042 0134

Visit:

Monday-Friday 10am-4pm Learning Gateway, Roland Levinsky Building

Counselling

Peer Support

The Student counselling and personal development service is here to help you explore and understand any personal issues that you may have. Their help can come in many different forms such as one-to-one counselling as well as e-counselling and other online resources.

Peer Support offers friendly, non-judgemental and confidential support to students from students.

Peer supporters are trained to actively listen and offer support and can be a first port of call for any difficulties that you are having.

Call: 01752 587676 Email:

Regular drop-in sessions are held in the Learning Gateway during term time Mondays 5pm-8pm Thursdays 5pm-8pm

studentcounselling @plymouth.ac.uk

Web:

plymouth.ac.uk/counselling

Visit:

Email:

peersupport@plymouth.ac.uk.

your health

out of hours services Derriford Hospital Call: 01752 439091 NHS Direct (non-emergencies) Call: 111 The Samaritans (Active Listening helpline) Call: 0845 790 9090 Domestic Abuse Helpline Call: 0808 200 0247 Plymouth University Security Lodge Call: 01752 583333

your health

SHINE SHINE is a Plymouth University initiative, promoting well-being E-resources to students.

SHINE was created by a team of students, counsellers and researchers so that you can watch, read, listen to and find apps with all the best online self-help resources.

You can explore multimedia content on wellbeing issues that affect students such as anxiety, academic issues, depression and sleep problems and so much more. All of which you can do anywhere, anytime!

Web:

plymouth.ac.uk/shine Twitter: @SHINEwithPlym Facebook: /SHINEwithPlym

your health

doctors & GUM services The Zone You can access free off campus sexual health advice and contraception from The Zone on a drop in basis, under 25 year olds only.

Derriford GUM Clinic Appointments can be booked for GUM services as well as a walk-in service.

Web: thezoneplymouth.co.uk Visit:

8:30am - 10:30am (Mon-Fri)

12pm - 5pm (Mon-Fri) 10:30am - 4pm (Sat) Twitter: @TheZonePlymouth

Call: 01752 431124 Visit:

University Medical Centre Located in the Wellbeing Centre, the medical centre provides medical services for students at Plymouth University. General medical and contraceptive services are provided with confidentiality.

Web: umcplymouth.co.uk

your services

employability Careers and Employability This service aims to help you develop skills employers look for over your university journey to ensure you are confident and capable of the career start you want when you finish. You can pop in and pick up an essential careers notebook which will help give you lots of ideas!

Employability is based in the Careers and Employability Hub, on the ground floor of Roland Levinsky Building.

Email:

employability@plymouth.ac.uk Web: plymouth.ac.uk/employability Twitter: @PlymUniEmp Facebook: /PlymUniEmp Call: 01752 587456

Student Jobs This branch of the employability service aims to identify opportunities for students to fit around their studies.

Email:

studentjobs@plymouth.ac.uk Twitter: @PlymUniJobs Facebook: /PlymUniJobs Call: 01752 587722

your services

learning development Learning Development can help you address the academic demands of higher education by ensuring you get the most out of your studying and learning. They offer a range of services such as one-to-one and small group tutorials, taught sessions within programmes, online resources and study guides, and much more at the Writing CafĂŠ.

Areas we can help with include: Writing and presenting Developing thinking Using literature critically Managing projects Articulating knowledge Communicating your ideas Preparing for exams and assessment

Writing tutorials are also available from the Royal Literary Writing Fellow.

Web: plymouth.ac.uk/learn Call: 01752 587676 Email: learn@plymouth.ac.uk

international students

international students

hi Davide Bertelli VP International & Outreach My role is to represent international students and to help you make the most out of your University experience. I am an international student and I got involved with the Students’ Union because I am passionate about positive change and I feel I can contribute to raise the international students’ profile.

I am always more than happy to see any student and listen to any idea or suggestion you may have: feel free to come to the Hive to see me at any time during the year. I would like to work closely with Forums and Societies to organise campaigns and projects together.

Twitter: @UPSUIntOut

international students

students’ union The Students’ Union offers extensive support for international students, providing many different outlets to help and support you.

The SU advice centre is able to read through and help you understand housing contracts for you, as well as providing support on issues around student life.

We facilitate societies for international students, such as the Nepalese, Nigerian, Chinese, Afro-Caribbean and many more! Societies make up the core of student life, providing opportunities for engagement, representation and to make friends.

Is your Nationality represented by any students’ society? No? Well, the SU always welcomes new societies and it is really easy to start a new one. Have a look: upsu.com/societies We also provide student forums as an outlet for students to discuss ideas, issues and proposals to feedback to the Executive Officer Team. They aim at bringing all the students together to make a positive and long-lasting impact.

The chairperson of each forum sits on the UEC (Union Executive Committee) and has the right to vote for or against motions put forward by students.

international students

services ISAS (International Students Advisory Service) ISAS is based on the ground floor of Roland Levinsky Building (RLB) They will be able to help you with: Visas and Immigration Legal issues Specialist services EU/EEA regulations General enquiries Activities (eg. International Orientation Programme ) Email:

international.advice@plymouth.ac.uk Call: 01752 587740

Visit:

8:45am - 5:00pm (Mon, Wed + Thu) 10:00am - 5:00pm (Tue) 8:45am - 4:30pm (Fri)

Language opportunities The University runs and organises activities specifically tailored to enhance its students’ language skills: ELC (English Language Centre) Hello Project Languages CafÊ PALS Intercultural communication workshop More info: goo.gl/vri5ou

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Accommodation Office Card Office

Centre for Eye Care Excellence (CEE) Chaplaincy

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Employability Service Fitness Centre Formation Zones (Business start-up) Freshlings Nursery Income Office

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Library Enquiries

Reception

Student Funding Unit Student Gateway Desk

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Student Counselling 20

(01752 222341)

University Medical Centre

(01752 588388)

Students’ Union

(01752 587700)

(01752 587680)

(01752 587676)

(01752 588400)

Security (24-hour) 19

(01752 588444)

(01752 588430)

Post Room 18

(01752 411114)

Plymouth University International College

(01752 588588)

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(01752 587676)

Learning Gateway including Disability Assist

(01752 587740)

International Student Advisory Service

(01752 588125)

(01752 588550)

(0800 052 5600)

(01752 588510)

(01752 587456)

(01752 587260)

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Document Production Centre 7

(01752 588588)

Computing Enquiries Desk 6

(01752 587760)

(01752 583100)

(01752 588422)

(01752 588644)

(01752 585858)

Admissions

1

FIND YOUR WAY WITH PLYMOUTH UNIVERSITY

01752

/upsunion uplymouthsu @upsu UniversityPlymouthSU plymsu /plymouthsu University of Plymouth Students’ Union