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Bloom MAGAZINE

SPECIALLY CURATED FOR WOMEN IN WORKERS' COMPENSATION!

Dates and Locations: March 7th, 2025 Haya Hotel, Tampa, Florida March 21st, 2025 The Factory, Atlanta, Georgia

What is a Bloom Retreat? The Bloom Retreat for Women in Workers’ Compensation is an annual event designed to provide women in the industry with a dedicated space to step away from their daily routines, focus on professional and personal growth, and prioritize their well-being.

For more information, please email teambloom@ommktg.com

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A nationwide community for women in workers' compensation Bloom is both a vibrant community and a national publication created exclusively for women in the workers' compensation, risk management, insurance, and healthcare industries. Our community brings together risk managers, adjusters, claims managers, case managers, nurses, and other industry leaders. As a member, you gain access to an extensive range of benefits, including weekly CEUs, masterclasses, networking events, symposiums, a self-love club, annual retreats, conferences, mentoring programs, scholarships, job listings, and much more. Each resource is thoughtfully designed to foster your personal growth, enhance your career, and support your overall well-being.

Scan our QR code to join or go to www.justbloomcollective.com

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KEEP BLOOMING AND SIGN UP TO RECEIVE OUR NEWSLETTER! Sign up for the Bloom Magazine newsletter today and be the first to access our latest issues as soon as they’re released. Our magazine is a must-read for professionals in the workers' compensation, risk management, insurance, and healthcare industries. By subscribing, you’ll stay informed about all things Bloom, including exclusive insights, CEUs, masterclasses, conferences, events, and curated content designed to help you thrive.

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Table of Contents A Letter From The Bloom Team | 09 Editorial Board | 10 Cover Story | 12

People to Know

Tell Us What You Do Claims Investigation Agency | 45 Vanguard Medical | 46 Focus Brain Therapy | 47 OM Media | 48

Danielle Stella | 17 Kimberly Hunter | 18 Nicole Gainey | 19

Workers’ Compensation

Jenn Ryan | 20

The Power of Self-Awareness: A Key to Personal and

Alexus Croker | 21

Professional Success | 50

Michelle Repman-Pifer | 22

The Female Brain is Wired for Success | 52

Jonica Najarian | 23

Creativity and Personal Expression at Work | 53

Laticia Richter | 24

Unlocking Recovery: The Life-Changing Benefits of a Certified

Sunji Salazar | 25

Hand Therapist | 56 Stacy Stanley Honored as 2024 Rosa Royo Award Winner | 58

Frances Clinton | 32

Wellness

Doctor Spotlight

Chameleons Among Us – The Art of Faking It | 93

Joel Peterson, MD | 34

A Heartfelt Plea: Men, Wake Up and Take Control of Your Health | 97

Matthew Widner, MD | 36

Quieting The Noise: How I Found Peace and Clarity After 50 | 95

Alexander Lampley, MD | 38 Lowell Davis, MD | 40

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Table of Contents Wellness (cont.) Why I Love Cold Water Therapy and Crystal Masks for My Face | 100 Mindfulness, Mental Health & Crystals—Am I Onto Something? | 102 The Year of the Snake: A Time for Growth, Intuition, and Transformation | 105 Could Your Next Cup of Tea Be the Healing Ritual You Need? | 106 Morning Routine for a Successful and Productive Day | 108

Travel Mini Guide to Prague, Czech Republic | 114 Mini Guide to Vienna, Austria | 116

News & Events | 118-129 Worksheets | 130-132

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Dear Readers Welcome to the 9th edition of Bloom Magazine. We’re so excited to share this issue with you, filled with inspiring content, including the much-anticipated announcement of the 2024 Bloom Awards list. A heartfelt thank you to everyone who reads Bloom, advertises with us, and contributes to making this magazine what it is. Your support means everything and fuels our passion for creating a publication that truly connects with and inspires our community. Our goal has always been to uplift, empower, and keep you motivated to take charge of your life and bloom into the best version of yourself. Happy reading!

Love, The Bloom Team BLOOM MAGAZINE | 09

Bloom Magazine Editorial Board Founder, CEO Editor in Chief, Creative Director Editor at Large, Design Director Executive Editor Vice President, Marketing

Mari Diaz Samantha Diaz Melissa Diaz Anailis Diaz Ozzy Diaz

Chief Revenue Officer

Osberto Diaz

Advertising Account Executive

Carlos Ramos

Advertising Account Executive

Joselyn Chamorro

Contributing Writer

Dr. Claire Muselman

Contributing Writer

Lisa Huseboe

Contributing Writer

Chikita Mann

Contributing Writer

Licia Thompson

Contributing Writer

Nickcola Barber

Contributing Writer

Nelson Gonzalez

About the Cover We had the opportunity to visit Dr. Panchal at The Center for Bone & Joint Surgery of the Palm Beaches to gain insight into his commitment to helping injured workers recover and return to work. His dedication to innovative treatment and personalized care embodies the mission of restoring mobility, strength, and confidence in every patient he serves. Photo by: Dorian Ash

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She is healed. She is vibrant. She is magnetic. She is abundant. She is prosperous. She is restored. She is you. BLOOM MAGAZINE | 11

Anand Panchal, DO Dedicated to Getting Injured Workers Back to Health and Back to Work By Lisa Lao Photography by Dorian Ash

When employers need a dedicated and compassionate orthopedic specialist to care for their injured workers, Dr. Anand P. Panchal is the name they trust. Known for his exceptional patient care, expertise in workers’ compensation, and outstanding outcomes, Dr. Panchal has become a go-to doctor for adjusters, case managers, and employers. His dedication to restoring injured workers to their preinjury health and helping them return to work has set him apart as a leader in his field.

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Dr. Panchal’s commitment to excellence has earned him widespread recognition, including being named to the Best Doctors in Workers’ Compensation for 2024. This acknowledgment underscores his skill, his proven outcomes, and his relentless dedication to ensuring the best possible care for his patients. Bloom Magazine had the privilege of sitting down with Dr. Panchal to learn more about his journey, his philosophy, and the qualities that make him a standout in the workers’ compensation field. Bloom Magazine: Tell us something most people don’t know about you. Dr. Panchal: I’m a very patriotic person. Every day, I feel fortunate to wake up in this beautiful country. It’s a privilege I never take for granted.

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Bloom Magazine: What inspires you to do your best every day? Dr. Panchal: As surgeons, we are entrusted with something deeply personal—the health and wellbeing of our patients. They come to us for answers they can’t find themselves, and that’s a responsibility I take very seriously. I treat every patient with the respect and care they deserve, making sure I give them my full attention and do everything I can to help them recover. Bloom Magazine: You’ve had extensive training. Can you tell us about your background? Dr. Panchal: I’m a board-certified, dual fellowship-trained orthopedic surgeon specializing in sports medicine and surgery of the shoulder, elbow, and knee. I’ve had the privilege of caring for patients of all ages, from young athletes to adults with complex injuries.

My training started with a rigorous orthopedic surgery residency in Ohio. After that, I completed two fellowships—one at MedStar Union Memorial Hospital in Baltimore, where I worked with athletes from high school to professional levels, including the Baltimore Ravens and Washington Nationals. My second fellowship was in upper extremity surgery at Triangle Orthopaedic Associates in North Carolina, where I learned advanced procedures for the shoulder, elbow, and wrist. Bloom Magazine: What are your main areas of expertise? Dr. Panchal: My focus includes shoulder arthroscopy and arthroplasty, complex shoulder and elbow trauma and reconstruction, ACL reconstruction, meniscal surgery, elbow arthroplasty and ligament reconstruction, and all sports-related injuries of the shoulder, elbow, and knee. Bloom Magazine: How do you balance the demands of your career with your personal life?

Dr. Panchal: My wife and I make it a priority to spend time together, especially outdoors. We love biking, hiking, playing tennis, and golfing. Exploring new restaurants is another way we connect and unwind. Having that balance helps me recharge and stay focused on providing the best care for my patients. Bloom Magazine: What’s the most challenging part of your job? Dr. Panchal: Balancing the physical and emotional needs of patients. Sometimes the physical injury doesn’t align with what they’re feeling emotionally, and addressing both can be challenging. But it’s also one of the most rewarding parts of what I do. Bloom Magazine: What’s your philosophy when treating injured workers? Dr. Panchal: My goal is simple: to get them back to their preinjury level of function and, ideally, back to work. I explore every treatment option, whether surgical or non-surgical, to achieve that. It’s about restoring their quality of life and helping them move forward. Bloom Magazine: If you could change one thing about the workers’ compensation industry, what would it be? Dr. Panchal: Reducing delays in treatment. Getting injured workers to the right doctor faster and starting their care sooner would make a world of difference for everyone involved.

Bloom Magazine: What do you consider your biggest professional accomplishment? Dr. Panchal: Being included on the Best Doctors in Workers’ Compensation for 2024 is a huge honor. It’s a reflection of the hard work my team and I put into ensuring our patients get the best possible outcomes. Beyond that, building a successful practice where I can focus on the types of surgeries I’m most passionate about has been incredibly fulfilling. Bloom Magazine: What makes your practice unique? Dr. Panchal: We’ve created a dedicated Workers’ Compensation department that ensures injured workers get the care they need without unnecessary delays. Our team is focused on clear and timely communication with all parties involved—employers, adjusters, case managers, and the patients themselves.

We pride ourselves on accommodating injuries quickly and providing the best care possible. Dr. Panchal: Communication and outcomes are everything. The better we communicate and the faster we can deliver results, the quicker we can help injured workers get back to their jobs and lives. I’m always available to speak with anyone involved in a case to make sure we’re aligned and working toward the same goal. Bloom Magazine: What’s the best way for employers, adjusters, and case managers to reach you? Dr. Panchal: They can contact our dedicated Workers’ Compensation team: Center for Bone & Joint Surgery A HOPCo Managed Company Email: Ernesto.Sierra@boneandjoint.org Phone: 561-803-8655 Fax: 561-204-2042 BLOOM MAGAZINE | 14

Dr. Panchal’s dedication to his patients, his extensive training, and his focus on achieving exceptional outcomes make him a leader in his field. His inclusion in the Best Doctors in Workers’ Compensation for 2024 underscores his skill and the trust he has earned from employers, case managers, and injured workers. With his expertise in sports medicine and complex orthopedic procedures, Dr. Panchal delivers results that go beyond expectations. Employers can confidently rely on him to help injured workers recover and return to their jobs, knowing they are in the care of one of the most accomplished orthopedic surgeons in southeast Florida.

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This section focuses on the heart of the workers' compensation industry - the people! We will take the time to get to know these individuals on a personal level and explore their roles and significant contributions to the industry.

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DANIELLE STELLA

Navigating Risk Management with Purpose and Passion at Best Roofing In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Danielle Stella, Risk Manager at Best Roofing. Danielle’s career journey has been anything but conventional, evolving from her beginnings as a teacher to her current role in risk management. Her path has been defined by growth, adaptability, and a passion for making an impact. "I was looking for a career change after spending a few years as a teacher," Danielle recalls. "I was given an opportunity as a Jr. HR Generalist, and that opened the door to my current field." Initially handling health insurance, associate relations, and workers' compensation claims, Danielle discovered her interest in the complexities of risk management. Her dedication and hard work earned her several promotions, leading to her current leadership role at Best Roofing. Danielle's role is dynamic, requiring her to balance strategic planning with hands-on problem-solving. "Each morning, I start by discussing both old and new claims with my team," she shares. "The rest of the day can include mediations, department projects, claim audits, and collaborating with different departments." With over six years of experience in risk management, Danielle is motivated by her ability to influence meaningful change. "I know my work has a direct impact on the company's success. Improving processes and ensuring a positive experience for injured associates is something I’m deeply committed to." A key part of Danielle’s role is empowering her team. "I enjoy helping them work through challenging claims, encouraging critical thinking, and watching them grow professionally," she says. Her leadership style is grounded in fostering skill development and building confidence within her team. Though Danielle never anticipated a career in risk management, it’s now a field she’s deeply passionate about. "When I started six years ago, I didn’t know much about risk management," she admits. "Now, I can’t imagine doing anything else." Her career has taught her the importance of adaptability, attention to detail, and patience, qualities she believes are crucial for success in her role. To stay organized in her busy schedule, Danielle relies on practical productivity strategies like creating to-do lists and time-blocking tasks. These simple yet effective habits help her manage competing priorities and maintain focus. When it comes to career advice, Danielle emphasizes the importance of embracing feedback. "Search for the value in criticism," she advises. "It’s helped me refine my skills, adapt to new challenges, and grow both personally and professionally."

Currently, Danielle and her team are focused on optimizing processes and reducing expenses related to workers’ compensation claims. Her proactive approach reflects her commitment to continuous improvement and making a tangible difference in her organization. Outside of work, Danielle leads a vibrant personal life. She enjoys cooking, reading, and has recently taken up golf—a hobby she finds both challenging and rewarding. "What a challenge that is!" she laughs, recounting her experiences on the course. As for networking, Danielle’s approach is refreshingly straightforward: "Say yes to everything!" This openness has allowed her to build meaningful connections and broaden her expertise. She also notes that a smile is often the first thing she notices about someone new—a simple but powerful indicator of warmth and approachability. Danielle Stella’s story is a testament to resilience, adaptability, and the pursuit of purpose. Her journey from teaching to risk management serves as an inspiring reminder that meaningful career changes are possible with hard work, curiosity, and a willingness to embrace new opportunities.

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KIMBERLY HUNTER Empowering Care in Workers' Compensation at Relation Insurance

In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Kimberly Hunter, Medical Only Adjuster at Relation Insurance. With nearly two decades in the healthcare field, Kimberly has transitioned into the world of workers’ compensation, bringing her extensive experience and passion for helping others along with her. "I am a healthcare veteran of going on 19 years," Kimberly shares, noting her background includes an AA degree in Nursing and a BS degree in healthcare management. "I have had the pleasure of working in and with almost every aspect of healthcare." Recently, she departed from sleep medicine to embrace her new role as a Medical Only Adjuster at Relation Insurance, diving headfirst into this industry. Her fascination with workers' compensation began long before she took the plunge into this new career path. "I have always been intrigued by the work comp industry and all of its moving parts," she explains. After working closely with Relation Insurance over the years, an opportunity arose that she couldn’t pass up. Now, just two months into her role, she has already earned her all-lines insurance adjuster license. When asked what motivates her each day, Kimberly reflects on the importance of her work. "I am motivated by the ability I have to facilitate the care of our injured workers to get back to work better than ever," she says. "My team is absolutely amazing and has also been an instrumental part of my current position." A typical week for her starts with checking emails, managing tasks under tight deadlines, and collaborating with colleagues to ensure claimants receive the care they need. One aspect of her job that brings her immense satisfaction is the closure of cases. "Closing files is my favorite thing,"Kimberly confides. "When I close a file, I know that my claimant is back to work and doing what they enjoy." This sense of accomplishment drives her commitment to her role.

Looking ahead, Kimberly aspires to become a Field Case Manager, a role that aligns with her long-standing desire to work within the workers' compensation industry. "I have always wanted to work in healthcare, and throughout my career, I have always wanted to work within the work comp industry," she says.

Currently, Kimberly is also involved in broader initiatives, having recently joined the Culture Club to help with the upcoming STAW week for staff at Relation Insurance. "My approach to networking is being personable with people," she explains. "Being down to earth and understanding people is something I enjoy." Building professional yet genuine relationships is vital to her networking strategy. Kimberly looks up to Christina Rodriguez, her mentor at Relation, whose dedication and knowledge about workers’ compensation inspires her. "Her experience and dedication to her job is unmatched," Kimberly says. "To see her in action with her claimants, attorneys, and employers is extraordinary."

She believes that soft skills are crucial in her line of work, and appreciates the flexibility her hybrid job provides, allowing her to balance her professional and personal life. "This has allowed me to be more productive at home and at work," she notes.

Navigating her role as a younger female leader, Kimberly has faced challenges, especially during her tenure as a billing manager. "The team was apprehensive when I came into my previous role," she recounts. Through candid communication and relationship-building, she eased the transition into a cohesive team dynamic. "I learned long ago that in order for me to be a great leader, I have to lead and not manage," she emphasizes. Her philosophy extends to the empowerment of women in the workplace. "My motto is, 'Empowered women empower women,'" she states. "Women have to stick together no matter the obstacles as we are all in this together and fighting for the same things."

As she continues her journey in workers' compensation, Kimberly emphasizes the importance of clear communication, valuing feedback, and understanding the challenges faced by providers willing to take work comp patients. "From what I have been exposed to so far, I would say that we need to find out why most providers do not want to take work comp patients," she suggests.

Kimberly is also passionate about women’s rights, especially for the sake of her daughter and niece. "I have high hopes that they will know how truly amazing they both are to this world," she expresses. Outside of work, Kimberly enjoys eating, shopping, singing, and spending time with family, and she even tried out for American Idol at one point.

Kimberly Hunter’s story is one of dedication, empowerment, and a commitment to helping others. As she navigates the complexities of the workers' compensation field, her journey serves as a beacon of inspiration for those who share her passion for making a difference.

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NICOLE GAINEY

Passion and Purpose in the Workers’ Compensation Arena In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Nicole Gainey, Account Manager at Corvel. With a deeprooted connection to the workers’ compensation industry, Nicole shares her journey, insights, and the motivation that drives her every day. “I cut my teeth in the work comp industry,” Nicole explains. “My mom was a medical billing manager forever, and I started working in the mailroom at the Hartford at 16 years old.” This early exposure laid the foundation for her career, igniting a passion for the field that has flourished over the years. Nicole's enthusiasm for her work is palpable. “I am one of those crazy people that loves what I do, so it is never hard for me to come to work every day,” she shares. Her typical work week involves running reports for clients, participating in conference calls, and analyzing data to drive positive outcomes. “I love making positive impacts,” she emphasizes, “from as big as making a financial impact on a client's program to as small as making an impact on an injured worker's outcome.” Currently, Nicole is focusing on reviving an internal mentorship program designed to educate newer account managers at Corvel. “There used to be a program that I think we got too busy for, but I am trying to revive it,” she states. Her commitment to mentorship reflects her belief in the importance of networking. “My approach to networking is to absorb something from everyone I meet,” she explains. “Everyone has unique experiences and networks of their own that you never know if you will need someday.” Admiring the trailblazing women in her field, Nicole lists several female leaders who inspire her, including Gina Jacobs and Dr. Claire Musleman. “Anyone who has forged their own path, I admire,” she affirms. “Women empowering other women and lifting each other up is imperative. We sit at a lot of tables where we are the minority, and in order to change that, we have to support each other's efforts.” Though she initially had different aspirations, Nicole found her place in the industry. “I didn't want to work in this field when I was growing up, but once I got into it, I did not think about doing anything else,” she recalls. Her role as an Account Manager for the past two years allows her to flex important skills, including responsiveness, which she considers undervalued. Balancing work and home life is another aspect Nicole values highly. “My CEO says he believes in work-life integration, which I love,” she says. “I am always able to be where I need to be at the appropriate time, whether it's work or personal.” This flexibility contributes to her productivity and overall job satisfaction. A true advocate for helping others, Nicole states, “I don’t have specific causes that I like. I just like to help people in any way I can with no expectations.” This compassionate outlook extends to her family life, where she finds happiness when surrounded by loved ones. “I am happiest when I am with my family, and I have nowhere I need to be,” she reveals.

Reflecting on her journey, Nicole is proud of being invited to speak on multiple panels at industry events like WCI. “I am proud of being asked to speak on multiple panels,” she says. Her adventurous spirit is evident as well; she has ziplined through a forest in the Dominican Republic, and she dreams of traveling the world with her loved ones. When asked about the best career advice she has received, Nicole shares a simple yet powerful mantra: “Never burn a bridge!” Her approach to challenges is steady and measured. “I am very even-keeled,” she states. “It takes a whole lot to get me out of my character or stressed.” As Nicole continues to thrive in the workers' compensation field, she embraces her role as a leader and mentor, empowering others along the way. “That’s what makes me smile the most: watching my daughters grow up,” she concludes, highlighting the joy of nurturing future generations while forging her path in a dynamic industry.

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JENN RYAN Leading with Empathy and Innovation in Workers’ Compensation In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Jenn Ryan, Director of Operations, Client & Provider Relations at Read Reports Medical Review Services. Jenn Ryan leads with compassion and expertise at Read Reports Medical Review Services, a women-owned company that specializes in scheduling Independent Medical Examinations (IMEs) nationwide across all specialties and jurisdictions. With a strong background in hospitality, Jenn transitioned into the workers’ compensation industry after connecting with Corinne LaPolt, the company's owner. Her passion for customer service and dedication to excellence have made her an invaluable asset to the team. "I got into the workers’ compensation industry through a connection with Corinne, the owner of Read Reports," Jenn explains. Initially hesitant to make the leap from hospitality, she was drawn in by the company’s commitment to exceptional customer service. "Corinne assured me that the cornerstone of the company was customer service, which I had extensive experience in, and she mentioned that the technical aspects could be learned over time." Four years later, Jenn has fully embraced her role and is thriving in the challenges it presents. For Jenn, motivation comes from several sources. "Firstly, I have a deep passion for my job, largely because I work with an amazing group of women," she shares. She appreciates the opportunity to tackle challenges creatively and the positive impact her work has on the team and clients. Jenn values the daily opportunities for personal growth and learning that keep her engaged and excited. "The company’s commitment to a healthy work-life balance is crucial," she adds, emphasizing how it contributes to her overall well-being. A typical week for Jenn is dynamic and involves close collaboration across various departments. She manages incoming job requests, oversees the credentialing team, coordinates evaluations, and collaborates with medical records, quality assurance, compliance, and billing teams. "Each file we handle goes through a comprehensive process to ensure all aspects are thoroughly addressed," she explains, underscoring the importance of teamwork in maintaining efficiency. Jenn is currently focused on several key initiatives, including expanding the network of medical providers and refining services and processes. "We are in a continuous state of quality improvement," she notes, highlighting the company's dedication to service excellence. Her approach to networking involves a mix of word-of-mouth referrals, attending conferences, and engaging with potential clients, which helps maintain strong relationships in the industry. Jenn draws inspiration from the leadership of Corinne LaPolt and Leslie Kinder, the president and vice president of Read Reports, respectively. "Their guidance and support have been invaluable to me," she says. As a woman leader, Jenn faces challenges such as effective communication within her diverse team and maintaining a healthy work-life balance. "Prioritizing the well-being of my team is crucial, as it directly impacts their ability to serve our clients effectively," she emphasizes.

For Jenn, empowering, supporting, and lifting other women is of paramount importance. "Seeing a dynamic group of women working together, leveraging each other’s strengths, and solving problems collaboratively is a testament to the strength of teamwork," she explains. This collaborative spirit not only enhances productivity but also creates a positive work environment. Outside of her professional endeavors, Jenn advocates for Autism Awareness, a cause close to her heart due to her son being on the spectrum. "I am passionate about raising awareness, promoting understanding, and supporting initiatives that help individuals with autism and their families," she states. When it comes to personal interests, Jenn is motivated by continuous learning and growth. "The best career advice I ever received was to always be curious and never stop learning," she reflects. Her favorite productivity hack is using a planner to organize her tasks effectively, allowing her to maintain a healthy balance between work and home life. As the workers’ compensation industry evolves, Jenn acknowledges the importance of adapting to new trends and challenges. "Improved communication can lead to faster resolution of claims and better understanding of processes," she states, envisioning a future where transparency is prioritized. Jenn Ryan embodies the essence of leadership and empowerment in the workers’ compensation field. Her dedication to her team, her advocacy for autism awareness, and her commitment to continuous learning make her a remarkable force for positive change.

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ALEXUS CROKER Championing Community and Compassion in Workers’ Compensation In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Alexus Croker, Adjuster at Lowe’s. With a wealth of experience and a dedication to her community, Alexus shares her journey, insights, and the motivations that inspire her every day. “I strive to uplift those around me and be someone my kids can look up to,” Alexus emphasizes, highlighting her commitment to being a role model for her children. Her extensive credentials as a licensed All-Line Adjuster, Life and Health Insurance Agent, and Notary reflect her diverse skill set, alongside her entrepreneurial spirit as the owner of two businesses. Alexus’s path into the workers’ compensation industry began organically. “My current job has a Workers' Comp Program, and I felt that my skills and experience would make me a great fit. I’ve been in the medical field since high school, starting with a CNA program, which has given me comprehensive knowledge of insurance from every perspective,” she explains. This background fuels her passion for the work she does. “What motivates me to come to work each day is the desire to give back and be more,” she shares. “My children are my reason for pushing forward, and my clients depend on me for guidance, which adds a sense of responsibility to my role.” A typical week for Alexus involves meticulously organizing her day, managing emails, letters, and phone calls, and ensuring effective communication. “Flexibility is key,” she notes, “as I often need to pivot my schedule to address urgent matters.” Having spent a year in this field, she feels fulfilled, believing she has finally found her calling. Her favorite aspect of her job is making a difference in her community. “Helping my clients access the best care and benefits as quickly as possible is crucial, especially in today’s economy where every penny counts,” she emphasizes. Currently, Alexus is also involved in several community initiatives through her family’s nonprofit organization, focusing on giving back to those in need. Networking is another vital part of her professional life. “I attend various events and serve on the policy council for my children’s school, which has allowed me to meet influential figures committed to improving our community,” she explains. While she acknowledges the challenges of being a woman in leadership, she emphasizes the importance of empowering one another. “Women supporting each other is critical, especially in fields where we are often the minority,” she says. Though she initially had aspirations to work as a childcare case worker helping abused children, Alexus has found fulfillment in her current path. “I didn't initially plan to work in this field, but now that I’m here, I can’t imagine doing anything else,” she reflects. Key skills that she relies on daily include communication, scheduling, and active listening. Balancing her work and home life is paramount. “I do not take my work home; when I’m off the clock, I focus on being a mom,” she states. When discussing causes she supports, Alexus highlights health insurance access, children’s welfare, and homelessness reform. Influential books, such as Steve Harvey’s “Act Like a Lady, Think Like a Man” and Charlamagne Tha God’s “Black Privilege,” have shaped her outlook.

The happiest moments of her life revolve around the births of her two sons, who inspire her daily. “They are my motivation,” she shares. A top productivity hack for Alexus is planning ahead; she utilizes multiple calendars and believes in the power of writing things down to stay organized. Since entering her career, Alexus has seen significant changes, particularly the shift toward virtual investigations, which enhance the need for active listening. “We must remember that our clients are real people relying on our services,” she asserts. Many may not know that she owns two businesses: Pocahontas Designs, creating custom party items, and Ask-C-Consults, where she provides assistance with benefit investigations and insurance needs. Proud of her leadership role, Alexus emphasizes creating a welcoming environment where her colleagues feel comfortable seeking knowledge and support. As a dedicated mother, she strives to balance her work and family life, participating actively in her sons' activities and school organizations. An adventurous spirit shines through as she recounts a hot air balloon ride as a significant life experience, alongside her dream of traveling the world with her loved ones. Reflecting on her career, she shares a powerful piece of advice: “Never stop educating yourself, whether it’s through free resources or formal education.” With a steady approach to challenges, Alexus remains calm under pressure. As she continues to thrive in the workers' compensation field, Alexus embraces her role as a mentor and leader, determined to uplift those around her while forging her path in a dynamic industry. “What makes me smile the most is watching my children grow up,” she concludes, highlighting the joy of nurturing future generations while making a meaningful impact in her community.

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MICHELLE REPMAN-PIFER Pioneering Compassionate Care and Leadership in Workers’ Compensation In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Michelle Repman-Pifer, President and CEO of Presque Isle Rehabilitation Services, LLC. With nearly three decades of experience in the workers' compensation industry, Michelle is passionate about transforming the case management model to ensure positive outcomes for injured workers. “I founded Presque Isle Rehabilitation Services in 2002 after realizing that the traditional billable hours model in large case management companies could be reinvented,” Michelle explains. Her goal was to create a resultsbased approach where everyone has a positive impact. As the founder, she oversees all operations, balancing her executive responsibilities with a small caseload to stay connected with the field and maintain her skills. Michelle's journey into workers' compensation began in 1995 after graduating from Pennsylvania State University. “I was intrigued by the private rehabilitation industry and the case management process,” she recalls, highlighting her desire to understand the psycho-social aspects of disabilities. “I wanted to make a difference in the lives of injured workers and ensure they received the appropriate care needed for their recovery.” Motivated by her family, employees, and the injured workers she serves, Michelle finds fulfillment in her work. “Family is my driving force, and that’s why I work so hard,” she shares. Her typical week is packed with travel, case management, and overseeing administrative operations, but she prioritizes maintaining a balance between work and home life. Among the aspects of her job that she cherishes, Michelle emphasizes her enjoyment of working with her staff and stakeholders. “I love sharing my experience to help them grow in their careers,” she states. Currently, she is focused on developing and expanding their service line, a project she finds both challenging and rewarding.

Among the many books she’s read, Michelle finds value in “Emotional Intelligence,” wishing she had discovered it sooner. Reflecting on her happiest moments, she notes, “I was happiest when I got married and had children.” Walking and exercising daily serve as her favorite productivity hack, helping her stay focused and manage stress.

Having built her career over the years, Michelle recognizes the importance of networking. “I engage with both traditional methods and social media,” she explains, valuing personal connections while adapting to modern communication.

Over her years in the industry, Michelle has seen significant changes, particularly in technology. “When I started, we relied heavily on paper and dictation. Now, we can accomplish so much more with email and digital tools,” she explains. However, she acknowledges the challenges small businesses face in competing with larger corporations.

As a woman leader in her field, Michelle faces unique challenges, particularly in engaging her team. “You never know what each day will bring,” she reflects. She believes that being a woman can add a caring element to her leadership style, although it sometimes leads to being perceived as intimidating when she asserts herself. Empowering other women is important to Michelle. “We need to support each other and encourage one another through obstacles,” she asserts. Her commitment to communication, collaboration, and integrity remains the cornerstone of her approach, as she recognizes that clear communication is vital to success. Finding balance is a challenge for Michelle, but she strives for a structured schedule. “I try to take at least one day a week off to disconnect completely from work,” she shares. Advocacy for Autism Awareness and support for neurodiverse individuals are causes she deeply cares about.

Proud to have been in business for over 22 years, Michelle continues to prioritize ongoing education and professional development. Her adventurous spirit shines through in her love for snorkeling in Hawaii, and she dreams of traveling the world on a yacht with her family to experience diverse cultures and cuisines. The best career advice she’s received? “Don’t give up! Don’t let a bad yesterday ruin today.” Compassionate, driven, and ethical, Michelle embodies the spirit of leadership and is committed to making a positive impact in the workers' compensation field. “Remember, at the end of the day, you’re dealing with people. This can be one of the most rewarding and challengingcareers you have,” she concludes, highlighting the importance of empathy in the industry.

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JONICA NAJARIAN Navigating Success and Empowerment in Workers’ Compensation In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Jonica Najarian, a dedicated legal adjuster at Davies Group LLC, where she has been for nearly three years. With eight years in the workers' compensation industry, Jonica is committed to handling school board claims while pursuing a master's degree to further her education. Jonica’s entry into the workers' compensation field is a story of serendipity. “I completed my bachelor's degree and was applying for corporate positions when a recruiter reached out,” she recalls. “They recognized my insurance background and suggested it would be a great segue into this career. I haven't looked back since.” Family serves as Jonica's primary motivation. “I am always striving for new goals, but nothing inspires me to succeed more than my kids,” she says. Her workweek varies significantly; it can be filled with meetings and mediations or quieter, allowing her to catch up on desk work. One of Jonica's favorite aspects of her job is making a tangible difference in the claims process for clients. “I love the ongoing changes that keep my work dynamic and allow me to keep learning,” she explains. While she is currently focused on broadening her education, Jonica emphasizes the importance of networking in her industry. “Meeting with other professionals has provided me with valuable perspectives and has helped me set future goals,” she shares. Among those she admires in the field is Maggie Conatser, whom Jonica describes as the epitome of being “well-rounded.” “She is intelligent, wellversed in the industry, and respected by many,” Jonica notes, expressing her appreciation for Maggie's influence. Jonica believes in the importance of women supporting one another in their careers. “It’s vital to uplift each other rather than compete,” she asserts. Even in her current role, she makes it a point to highlight the achievements of other women, striving to create a supportive environment. While Jonica did not initially aspire to be in workers' compensation, she now feels grateful to be in the field. “I find that people skills, organization, and a willingness to learn are essential for my role,” she explains, recognizing the need for adaptability as laws and practices evolve. She appreciates the work-life balance that her current company fosters. “I organize my day to ensure I can disconnect and be present for my family,” she says. Jonica is currently invested in helping her community recover from the devastation of Hurricane Helene, showcasing her commitment to making a positive impact beyond her professional life. One book that has left a significant impression on her is “The Women” by Kristin Hannah, which she completed earlier this year. “It evoked so many emotions; I highly recommend it to anyone who appreciates historical fiction,” she adds. Reflecting on her happiness, Jonica declares, “I am the happiest I’ve ever been right now, with a wonderful family and a career with clear goals.” For productivity, Jonica emphasizes the importance of taking breaks. “Burnout is real, especially in this industry,” she warns, encouraging others to prioritize their well-being. She has observed significant changes in the industry, particularly regarding the growth opportunities for employees, thanks to increased investment from companies.

As the industry faces the challenge of retiring talent, Jonica notes the importance of attracting new talent. “We need to recruit individuals unfamiliar with the field, as workers' compensation offers abundant possibilities for growth,” she emphasizes. Recently nominated for a BLOOM award in excellence, Jonica sees this recognition as her greatest accomplishment to date. “It’s a proud moment to have my hard work acknowledged,” she says. Although she considers herself risk-averse, she views returning to the U.S. alone for college as an adventurous step. In her personal life, Jonica finds inspiration from her children, who keep her motivated. “I am competitive in all aspects of life, which fuels my ambition,” she admits. Her hobbies include outdoor activities like running and biking, reflecting her active lifestyle. As she looks to the future, Jonica hopes to run her own business, despite the fears that accompany such a leap. “I value common sense over intelligence,” she asserts, understanding the unique qualities each individual brings. Ultimately, she encourages her peers in the workers' compensation field to strive for more and support each other. “A little support goes a long way,” she concludes, highlighting the power of community in professional success.

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LATICIA RICHTER Bridging Care and Advocacy in Workers' Compensation

In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Laticia Richter, a Workers' Compensation Specialist II in the Subrogation Unit at PGCS Claim Services. As both a Workers’ Compensation (WC) Adjuster and a Subrogation Adjuster, Laticia brings a unique dual perspective to her work, supporting injured workers while advocating for her clients’ recoveries. Hailing from California, Laticia is a dedicated mother of three adult children and a grandmother to seven. She balances her professional life with family, DIY projects, and her love for attending sporting events. At home, she shares her life with two adorable pugs, Reggie and Roscoe, who bring her daily joy. Laticia’s journey into the workers' compensation industry began unexpectedly in April 2000, when she took a temporary job with a WC carrier in Central Florida. Initially intended to last just two weeks, that role turned into a 17-year career, during which she earned her All-Lines Adjuster license, solidifying her commitment to the field. Her typical work week now involves a series of critical tasks, from acknowledging injury notices and coordinating with case management to asserting third-party liens and securing recoveries in subrogation. It’s a career that aligns with her passion for helping others, providing a sense of fulfillment in knowing she can make a difference for injured workers and her clients alike. Raised by a family of empowering women, Laticia’s mother, Pearl, and grandmother, Oree, instilled in her the strength, courage, and confidence to take risks. Their unconditional love provided her a solid foundation, and she carries forward their influence in her own life by uplifting and empowering other women. "Recognizing each other's strengths fosters growth and confidence," she says, underscoring her belief in the power of supportive relationships. Alongside her professional achievements, Laticia values her spiritual life and finds joy in attending church and church events, especially Gospel Fests, which bring her a sense of community and peace. This balance, along with her commitment to mental well-being, is crucial to her, especially now that she is an empty nester. Her focus on maintaining a healthy work-life balance is evident in the supportive environment she fosters for herself and her colleagues. Reflecting on her most cherished memories, she recalls the bittersweet moment her brother was drafted by the Los Angeles Rams when she was just 16.

Laticia also fondly remembers her Alaskan cruise—her greatest adventure despite her dislike for cold weather. Traveling the world and experiencing diverse cultures remains her dream, and she hopes to someday make that a reality. Her career has been a journey of growth and learning, with the best advice she's received being to remain open to opportunities and embrace constructive criticism. She emphasizes the value of common sense alongside intelligence, a combination she considers essential for informed decision-making in her field. Looking toward the future of workers' compensation, Laticia advocates for faster recovery processes, improved communication for injured workers, and enhanced resources to support individuals with learning disabilities or language barriers. She encourages colleagues to establish a streamlined approach for obtaining work statuses and care plans for injured workers, highlighting the importance of clear communication in the field. For Laticia, her grandchildren bring her the greatest joy, and a pastel pink scarf has become her favorite piece of clothing.

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SUNJI SALAZAR

Building Strong Physician Partnerships at Surgery Partners Bloom Magazine loves to shine the spotlight on people in our industry who go above and beyond. In this People to Know feature, we’re highlighting Sunji Salazar, a seasoned Physician Relationship Manager at Surgery Partners, whose work behind the scenes is making a real impact in healthcare. With more than two decades of experience, she has built a career around strengthening connections between surgeons, surgical centers, and healthcare providers, ensuring that the system runs as smoothly as possible for both doctors and patients. Sunji’s role is all about relationships. She helps surgeons expand their referral networks, optimizes surgical scheduling, and makes sure operating rooms are being used efficiently. But for her, it’s never just about logistics. It’s about making sure patients get the care they need without unnecessary delays. “I always remind myself that every connection I help build and every process I improve leads back to a patient,” she shares. “If a surgeon is struggling to get OR time or a practice doesn’t have a strong referral network, that’s affecting real people. My job is to remove those barriers so that everything moves forward.” Her journey into healthcare wasn’t something she planned, but once she got involved in business development, workers’ compensation coordination, and medical marketing, she realized just how much of a difference she could make. Over the years, she has worked with ambulatory surgical centers, medical equipment providers, orthopedic practices, and insurance companies, gaining a deep understanding of the industry from multiple perspectives. That knowledge has been invaluable in her current role, where she ensures that healthcare providers and facilities work together seamlessly. “I’ve always believed that strong relationships are the key to a better healthcare system,” Sunji says. “When doctors, case managers, and insurers are all on the same page, everything runs smoother, and patients get the care they need without delays.” That ability to bring people together has made her a respected leader in her field, and she takes pride in the impact she has on making healthcare operations more efficient and effective.

Outside of work, Sunji is just as dedicated to creating balance in her life. A soccer mom, an avid reader, and someone who loves dancing, exercising, meditating, and spending time at the beach, she believes that taking care of herself is just as important as taking care of others. “I love what I do, but I also make sure to recharge so I can keep showing up for the people who count on me,” she says. As healthcare continues to evolve, Sunji remains committed to helping providers adapt, strengthening connections, and improving the way surgical centers operate. For her, it all comes down to ensuring that the right people are connected and that the system works better for everyone involved. “At the end of the day, it’s all about making things easier for the doctors so they can focus on their patients,” she says. “If I can help make that happen, then I know I’m doing something meaningful.” With her experience, passion, and dedication, Sunji Salazar is exactly the kind of person who keeps healthcare moving forward. BLOOM MAGAZINE | 25

DID YOU KNOW? OM doctors can tour your facilities and make recommendations for a safer office environment? OM doctors specialize in the prevention and treatment of work-related injuries and illnesses. They have the expertise to identify potential hazards in the workplace and suggest ways to mitigate those risks. One way that OM doctors can help improve the safety of your office is by conducting a tour of your facilities. During the tour, they will assess the layout of the workplace, the equipment being used, and the overall working conditions. They will look for any potential hazards that could cause accidents or injuries, such as tripping hazards, electrical issues, or exposure to hazardous substances. Based on their observations, OM doctors can then make recommendations for improving the safety of the workplace. These recommendations might include installing safety guards on machinery, improving lighting and ventilation, or providing protective equipment for employees. In addition to conducting tours, OM doctors can also arrange for on-site employee seminars. These seminars can cover a variety of topics, such as ergonomics, workplace safety, and healthy living. By educating employees on how to stay safe and healthy on the job, you can help reduce the risk of accidents and injuries in the workplace.

TO LEARN MORE: EMAIL OZZYDIAZ@OMMKTG.COM

DID YOU KNOW? Direct to specialist care can save roughly 60% on workers' compensation claims. Dr. Tosca Kinchelow is a highly skilled specialist at The Orthopaedic Hand and Arm Center, where she focuses on the diagnosis and treatment of work-related injuries. She is wellversed in the Florida Workers' Compensation system and is dedicated to helping injured workers recover and return to work effectively. At the Orthopaedic Hand and Arm Center, our mission is to provide top-quality care and support to individuals who have sustained workrelated injuries, so they can make a full recovery and get back to their job duties as soon as possible.

www.orthohandandarm.com

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We asked the industry leaders and physicians what their Workers' Compensation philosophy is, and here's what they had to say.

MY WORKERS' COMPENSATION PHILOSOPHY BLOOM MAGAZINE | 30

Michelle Repman-Pifer President/CEO, Presque Isle Rehabilitation Service, LLC My workers' compensation philosophy is do everything you do with integrity and compassion. Though what we all do for a profession can be challenging and difficult, at the end of the day you have the opportunity to make a positive impact on someone's life when they most need it.

Laticia Richter WC Specialist/Subrogation Unit, PGCS Claim Services My workers' compensation philosophy is, establish a professional and honest business relationship with your insured at the first point of contact. This makes the process goes smoother. Be attentive to the injured worker and make sure they understand that you will be there throughout the whole process.

Lisa Shoaff Supervisor, CCMSI My workers' compensation philosophy is rooted in the many roles we fulfill as adjusters. We serve as guides for injured workers during their time of need, helping them navigate the medical process and providing wage loss support when necessary. At the same time, we support employers, especially when workers' compensation isn't their primary focus. Equally important is prioritizing our own well-being—making time for family, caring for ourselves, and finding a unique balance between supporting our claimants and maintaining our personal health and happiness.

Bria Taylor WC Risk Manager, Hyatt Hotels Corporation My workers compensation philosophy is similar to the Hyatt philosophy of " Care for people so they can be their best". Throughout my professional career and early aspirations of becoming a nurse, I learned how much influence having compassion for others can drive positive results. This philosophy promotes a supportive mindset when collaborating with others and strengthens the ability to effectively venture through difficult situations. Expressing a sense of care enables you to dig deeper into the "Why" behind one's intention and promotes diversity when determining alternate resolutions. This philosophy creates a great sense of consideration in the well-being of others as well as oneself. I practice this philosophy in my personal, social and professional life.

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Traci Krewson Risk Manager, City of Altamonte Springs My workers' compensation philosophy is centered on fairness, efficiency, and care. I am committed to creating a supportive process that ensures injured employees receive timely and appropriate care while balancing the city's fiscal responsibilities. By fostering open communication, collaborating with all stakeholders, and prioritizing safety and prevention, I aim to minimize risks, expedite recovery, and help employees return to work as quickly and safely as possible. It’s about striking the right balance between compassion for individuals and safeguarding the organization’s resources.

Brook Washington Claims Examiner, Sedgwick My workers' compensation philosophy is to approach each case with an open mind, balancing healthy skepticism with empathy. While it’s important to remain vigilant and consider all possibilities, I believe in giving individuals the benefit of the doubt and treating them with fairness and respect. This mindset fosters trust, encourages open communication, and helps ensure that decisions are based on facts rather than assumptions.

Frances Clinton Nurse Case Manager, Performance Driven Case Management My workers' compensation philosophy is to simplify and streamline the system so it is easily understood by everyone involved. By breaking down complex processes and communicating clearly, I aim to empower injured workers, employers, and stakeholders with the knowledge they need to navigate the system confidently and effectively.

If you would like to be featured in our "People to Know" and/or "My Workers' Compensation Philosophy is?" series on Bloom Magazine Visit www.justbloomco.com/interviewforms to participate.

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The Doctor Spotlight section is an excellent reference for those who want to familiarize themselves with the industry's top Workers' Compensation doctors. Through our interviews, we highlight doctors who are experts in their respective fields and learn about their professional journey and passion for their work. We also inquire about what qualities make a great Workers' Compensation doctor and how they prioritize meeting the needs of their injured workers in their practice management.

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JOEL PETERSON, MD Helping Injured Workers Regain Strength and Mobility Bloom Magazine: Communication is key in workers’ compensation cases. How do you ensure clear communication with patients, employers, and case managers? Dr. Peterson: I believe in a team-based approach to care. I maintain open communication with all parties involved, ensuring that employers, adjusters, and case managers have a clear understanding of the patient’s progress, work restrictions, and expected recovery timeline. I also take the time to educate my patients about their condition, treatment plan, and rehabilitation process. When everyone is on the same page, we can work together to achieve the best possible outcome. Bloom Magazine: Are there any new surgical techniques or technologies you’ve recently incorporated into your practice to improve care for injured workers? Dr. Peterson: Yes, advancements in minimally invasive arthroscopic surgery have been a game changer. These techniques allow for smaller incisions, less tissue damage, and faster recovery times, which is particularly beneficial for injured workers looking to return to their jobs as quickly as possible. Additionally, for patients with severe shoulder arthritis, I specialize in joint replacement surgery, including reverse total shoulder arthroplasty, which can significantly improve function and reduce pain. With computer modeling, I can now virtually plan every shoulder replacement I perform ahead of time to ensure perfect placement of the components. I also utilize tendon transfers and other reconstructive techniques for complex injuries, helping patients regain mobility even in challenging cases. Bloom Magazine: Dr. Peterson, thank you for taking the time to speak with us today. Can you start by sharing a bit about your background and what led you to specialize in shoulder and elbow surgery?

Bloom Magazine: If you could change one thing about the workers' compensation system, what would it be?

Dr. Peterson: Absolutely. My journey into orthopedic surgery was shaped by a deep interest in human movement and rehabilitation. I first studied Ecology, Evolutionary Biology, and Neuroscience at Princeton University before earning a Master’s degree in Conservation Biology from Columbia University. I then attended medical school at Rutgers Robert Wood Johnson Medical School, where I was inducted into the Alpha Omega Alpha Honor Society. From there, I completed my residency in orthopedic surgery at Columbia University and New YorkPresbyterian Hospital, home to the oldest and most prestigious shoulder service in the country. During my training, I had the privilege of learning from world-renowned leaders in shoulder and elbow surgery, including former presidents of the American Shoulder & Elbow Society - Dr. William Levine and Dr. David Dines. To further refine my expertise, I completed a fellowship at the Hospital for Special Surgery, where I specialized in complex procedures to restore function in the shoulder and elbow.

Dr. Peterson: One of the biggest challenges is the delay in accessing necessary care. Workers’ compensation cases often involve administrative hurdles that slow down the approval process for diagnostic tests, physical therapy, or surgery. Faster decision-making and streamlined communication between healthcare providers and insurers would improve patient outcomes and help injured workers get back to their jobs more efficiently.

Bloom Magazine: That’s an impressive background. What types of injuries and conditions do you most commonly treat? Dr. Peterson: My practice focuses on diagnosing and treating injuries and conditions affecting the shoulder and elbow. This includes rotator cuff tears, labral injuries, shoulder instability, arthritis, tendon ruptures, and fractures. Many of my patients come in with work-related injuries, such as rotator cuff damage from repetitive strain or shoulder instability due to acute trauma. My goal is to restore strength and mobility while minimizing downtime. Bloom Magazine: Speaking of work-related injuries, what is your approach when treating injured workers? Dr. Peterson: I take a comprehensive approach that prioritizes both effective treatment and a safe return to work. The first step is an accurate diagnosis, followed by exploring all non-surgical options such as physical therapy and conservative management. If surgery is necessary, I use advanced open and arthroscopic techniques to maximize recovery while minimizing healing time. It’s also important to recognize that no two jobs are the same. I work closely with employers and case managers to understand the specific physical demands of the patient’s job and develop a tailored treatment plan that allows for a safe and efficient return to work.

Bloom Magazine: What advice do you have for adjusters, employers, and case managers looking to facilitate the best outcomes for injured workers? Dr. Peterson: The best outcomes happen when there is a strong partnership between the medical team, the employer, and the case manager. Early intervention is key, delaying treatment can lead to prolonged recovery times and a higher risk of complications. Additionally, creating modified duty options for injured workers can help them transition back into the workplace safely without putting them at risk for re-injury. Bloom Magazine: Dr. Peterson, thank you for sharing your insights. It’s clear that your expertise and commitment to patient care are making a real difference for injured workers. Dr. Peterson: Thank you. It’s an honor to help patients regain mobility and return to their daily lives, including their jobs. I appreciate the opportunity to discuss how we can continue improving care for injured workers. Adjusters, employers, and case managers seeking to schedule an appointment with Dr. Peterson can contact the dedicated Workers' Compensation team at: Elvia Reyes - Point of Contact Email: ereyes@drbadia.com Main Office Phone: (305) 227-4263 Workers’ Compensation Email: ereyes@drbadia.com Address: 3650 NW 82nd Ave, Suite 103, Miami, FL 33166

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DIRECT ACCESS TO THE NATION’S TOP ORTHOPEDIC AND SPECIALTY DOCTORS FOR EMPLOYERS, CARRIERS, AND PATIENTS The OM Directory is the trusted resource for employers seeking the best WorkCompReady™ doctors for their injured workers, injured workers in need of a doctor, and patients looking for a specialist for non-work-related care. Since 2004, OM has been dedicated to simplifying the search for highly skilled doctors who excel in workers' compensation cases and provide exceptional care to all patients. Whether you're an employer ensuring your team receives top-quality treatment or a patient looking for the right doctor, the OM Directory connects you with physicians who prioritize your health, well-being, and recovery at every step.

We are not a case management company, insurance provider, or network. Our sole mission is to connect employers with the best WorkCompReady™ doctors for their injured workers, assist injured workers in finding the right physician, and support patients seeking care for personal health needs. The doctors listed in the OM Directory are committed to delivering exceptional care, regardless of the payor.

No Fees, No Contracts – Our Services Are Completely FREE. You'll Never Receive a Bill from OM. Email: help@ommktg.com

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MATTHEW WIDNER, MD Helping Injured Workers Heal and Get Back to Work Bloom Magazine: What are some of the most common workrelated injuries you see? Dr. Widner: I see a lot of shoulder, knee, and hip injuries, especially from people who do repetitive motion, heavy lifting, or physically demanding work. Some of the procedures I do most often include rotator cuff repair, ACL reconstruction, meniscus repair, and joint replacements. I also specialize in cartilage restoration and patellar stabilization, which can be really important for workers who need to stay active on the job. Bloom Magazine: Employers are always looking for doctors who truly understand workers’ compensation. What makes you a trusted choice? Dr. Widner: I know how important it is for injured employees to get the right care while also making sure the process is smooth for employers, adjusters, and case managers. I make sure my treatment plans follow industry best practices and focus on getting employees back to work safely. I also take the time to document everything properly and communicate with the right people, so there’s no confusion about the worker’s progress or next steps. At Bloom Magazine, we take pride in featuring doctors who employers, adjusters, and case managers trust to care for injured workers. Dr. Matthew Widner, a fellowshiptrained orthopedic surgeon specializing in sports medicine and joint replacement, is one of those doctors. His focus is on providing the best possible care to help injured workers recover and return to their jobs safely and as quickly as possible. Bloom Magazine: Dr. Widner, what is your approach when treating injured workers? Dr. Widner: My goal is always to help my patients heal properly while making sure they can safely return to work. I take a patient-centered approach, making sure each person gets the most effective treatment for their injury. I also understand how important it is for employers and case managers to have clear communication throughout the process. I work closely with them to make sure everyone is on the same page about recovery timelines and return-to-work expectations.

Bloom Magazine: You’re a Florida native. What does it mean to you to be able to serve your local workforce? Dr. Widner: It means a lot. I was born in Jacksonville and grew up playing sports, so I know firsthand what it’s like to deal with injuries. Now, as a surgeon, I’m grateful to be able to help the people in my community heal and get back to work. Whether it’s a construction worker, a first responder, or someone in manufacturing, I want them to feel confident that they’re getting the best care possible. Dr. Widner is committed to helping injured workers recover and return to work as safely and quickly as possible. To schedule an appointment for an injured worker, please contact the dedicated department at Workcomp@ocsfdocs.com or visit www.ocsfdocs.com.

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RETURNING INJURED WORKERS BACK TO WORK AS EFFICIENTLY AND SAFELY AS POSSIBLE.

At Orthopaedic Center of South Florida, our dedicated physicians take great pride in their ability to help injured workers regain their well-being and return to their jobs. OM

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ALEXANDER LAMPLEY, MD Restoring Function and Quality of Life for Injured Workers Bloom Magazine: When treating work-related injuries, what is your approach to ensuring patients can return to their jobs safely and efficiently? Dr. Lampley: My approach is patient-centered, aiming to restore individuals to their pre-injury functional levels as promptly and safely as possible. For work-related injuries, I emphasize early and accurate diagnosis, followed by a tailored treatment plan that may include physical therapy, medication, or surgical intervention when necessary. Collaboration is key—I work closely with employers, case managers, and rehabilitation specialists to facilitate a smooth transition back to work, ensuring any necessary accommodations or modifications are in place to prevent reinjury. Bloom Magazine: Communication seems vital in this process. How do you ensure clear communication with all parties involved? Dr. Lampley: Effective communication is indeed crucial. I make it a priority to keep open lines of communication with patients, their families, employers, and the broader care team. This involves clearly explaining the diagnosis, treatment options, and expected recovery timelines to the patient. I also provide regular updates to employers and case managers, ensuring everyone is aligned on the patient's progress and any workrelated considerations. Bloom Magazine: Are there any advancements in orthopedic care that you've recently incorporated into your practice to benefit injured workers? Dr. Lampley: Yes, advancements in minimally invasive surgical techniques, such as endoscopic carpal tunnel release and arthroscopic rotator cuff repair, have significantly reduced recovery times and postoperative discomfort. Additionally, the use of 3D imaging for surgical planning has enhanced precision in complex reconstructions. These innovations allow for more efficient rehabilitation, enabling injured workers to return to their duties more swiftly. Bloom Magazine: Dr. Lampley, thank you for joining us today. Could you share some insights into your background and what led you to specialize in orthopedic surgery, particularly focusing on the upper extremities? Dr. Lampley: It's a pleasure to be here. My journey into orthopedic surgery began during my undergraduate studies at Bucknell University, where I developed a keen interest in human anatomy and biomechanics. This passion led me to Jefferson Medical College of Thomas Jefferson University, where I earned my medical degree with honors. My residency at Duke University Medical Center provided comprehensive training in orthopedic surgery, and I further specialized by completing a Hand and Upper Extremity fellowship at the Indiana Hand to Shoulder Center. This path solidified my focus on treating conditions affecting the hand, wrist, elbow, and shoulder. Bloom Magazine: That's an impressive background. Can you elaborate on your areas of expertise and the types of procedures you commonly perform? Dr. Lampley: Certainly. I specialize in diagnosing and treating both adult and pediatric disorders of the upper extremities. This includes managing conditions such as carpal tunnel syndrome, rotator cuff injuries, tennis elbow, and various forms of arthritis. I perform a range of surgical procedures, from minimally invasive arthroscopic surgeries to complex microvascular reconstructions. Additionally, I have a particular interest in sports-related injuries and peripheral nerve conditions, utilizing techniques like nerve and tendon transfers to restore function.

Bloom Magazine: Reflecting on the workers' compensation system, is there an aspect you believe could be improved to enhance patient care? Dr. Lampley: Streamlining the authorization process for treatments would be a significant improvement. Delays in obtaining approvals can postpone necessary interventions, potentially prolonging recovery and increasing the risk of complications. A more efficient system would facilitate timely care, ultimately benefiting both the patient and their employer by reducing downtime. Bloom Magazine: For adjusters, employers, or nurses who need to consult with you regarding an injured worker, what is the best way to reach you? Dr. Lampley: We have a dedicated team to assist in care coordination for all our providers. You can reach the team directly at workcomp@seortho.com or by calling 904-394-2494. Dr. Lampley is committed to providing comprehensive, patientcentered care to help injured workers return to optimal health and productivity. Adjusters, employers, and case managers seeking to schedule an appointment with Dr. Lampley can contact the dedicated Workers' Compensation team at Southeast Orthopedic Specialists. They can be reached at: Southeast Orthopedic Specialists Email: workcomp@se-ortho.com Phone: 904-394-2494

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IMMEDIATE CARE FOR INJURED EMPLOYEES According to the Bureau of Labor and Statistics, last year 2.8 million non-fatal workplace injuries were reported. Among these injuries, sprains, strains, fractures and injuries to the back or neck were among some of the most common. At Southeast Orthopedic Specialists, a multidisciplinary team of orthopedic and spine specialists are experts in treating work-related injuries utilizing the latest treatment options.

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Orthopedic Care Foot & Ankle Hand & Wrist Joint Replacements Non-Operative Care Pain Management Physical Therapy Podiatry Spine Care Sports Medicine Chiropractic Medicine Phone: 904-394-2494 Fax: 904-674-6149 Email: WorkComp@se-ortho.com

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LOWELL DAVIS, MD Providing Advanced Pain Management for Injured Workers Dr. Davis: I specialize in treating spinal conditions and chronic pain issues that often result from workplace injuries, including herniated discs, nerve damage, spinal stenosis, and joint pain. Some of the procedures I perform include: 1. Spinal cord stimulation 2. Radio-frequency ablation 3. Epidural steroid injections 4. Nerve blocks and joint injections 5. Discography and spinal pain consulting For many injured workers, non-surgical treatments are the best approach to reducing pain and restoring function. I always look for the least invasive and most effective options to help patients return to work as soon as possible. Bloom Magazine: Employers rely on doctors who truly understand workers’ compensation. What makes you a trusted choice?

At Bloom Magazine, we highlight doctors who employers, adjusters, and case managers trust to provide exceptional care for injured workers. Dr. Lowell S. Davis, a double board-certified, fellowship-trained spine specialist, has been serving the community for over a decade, helping injured workers recover and return to work safely. As Medical Director, he focuses on advanced pain management techniques to reduce pain, improve function, and enhance quality of life for injured employees. Bloom Magazine: Dr. Davis, what is your approach when treating injured workers? Dr. Davis: My goal is to provide effective, minimally invasive pain management so that injured workers can recover and regain function as quickly and safely as possible. I take a comprehensive, patient-centered approach, which means I focus on reducing pain, restoring mobility, and preventing longterm disability. I also understand how important it is for employers and case managers to have clear and consistent communication, so I make sure they’re updated throughout the recovery process. Bloom Magazine: What are some of the most common workrelated conditions you treat?

Dr. Davis: Managing pain in injured workers requires a specialized approach. I make sure that every treatment plan is customized to the worker’s injury and job requirements, helping them regain function while avoiding unnecessary procedures. I also ensure that all documentation is thorough, so employers, adjusters, and case managers have the information they need to make informed decisions about a worker’s recovery timeline. Bloom Magazine: You’ve been serving the community for over 10 years. What does that mean to you? Dr. Davis: It means everything. I take pride in knowing that my work helps people get back to their jobs and daily lives with less pain. I also know how challenging the workers' compensation process can be, so I do my best to make it as smooth as possible for both the patient and the professionals involved in their case. Whether it’s through nerve blocks, injections, or spinal procedures, my goal is always to provide relief and long-term solutions for injured workers. Dr. Davis is committed to providing cutting-edge pain management solutions to help injured workers recover and return to work safely. To schedule an appointment for an injured worker, please contact the dedicated department at katrina.travieso@partnercare.com www.floridapaincenter.com 954-447-5206 Main 954-447-5259 Fax

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Welcome to Bloom's "Tell us what you do" series! Our purpose with this series is to celebrate the best service providers in the workers' compensation industry who are the leading experts in their field. Our goal is to showcase their unique qualities, services, and products, and to provide our audience with insights into what makes them exceptional.

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INSIDE ANAILIS DIAZ Marketing Director For over three decades, Claims Investigation Agency (CIA) has been at the forefront of workers’ compensation investigations, setting the standard for integrity, innovation, and expertise. Founded in 1987, the agency remains one of Florida’s longest-standing investigative firms, delivering results through cutting-edge technology and a commitment to client success. As a family-owned business, CIA prides itself on a legacy of trust and professionalism. Equipped with covert bodyworn cameras and 24-hour static unmanned remote surveillance units, the agency provides insurance defense clients with the critical evidence needed to support their cases. With a global presence spanning over 100 countries, CIA seamlessly handles investigations ranging from straightforward inquiries to highly complex, customized cases. To gain deeper insight into CIA’s role in the workers’ compensation industry, we sat down with Anailis Diaz, Marketing Director of CIA. She shared how the agency has continued to thrive in an evolving investigative landscape. “At CIA, we don’t just conduct investigations—we become strategic partners in our clients’ legal journeys,” Diaz explained. “Workers’ compensation cases can be intricate and demanding, and our team is equipped with the specialized skills and experience to uncover the truth.”

Claims Investigation Agency The agency’s commitment to excellence extends beyond Florida, as its network of investigators operates globally, ensuring that clients receive comprehensive investigative support wherever needed. “Our investment in advanced technology gives us a significant edge,” Diaz added. “From covert surveillance to unmanned remote monitoring, we ensure that our clients have access to the most effective tools available.” With an unwavering focus on integrity, innovation, and client satisfaction, CIA continues to lead the industry, delivering investigative solutions that empower legal teams and insurance professionals worldwide. FOR MORE INFORMATION, CONTACT: Anailis Diaz, GMBA Marketing Director | Claims Investigation Agency O: 1-844-321-CLAIMS www.claimsinvestigationagency.com Anailisdiaz@claimsinvestigationagency.com

With more than 30 years of expertise in insurance defense, CIA’s investigators are adept at navigating the complexities of workers’ compensation claims. BLOOM MAGAZINE | 45

INSIDE MARC TANELUS Area Vice President of Sales When it comes to supporting injured workers and simplifying the process of providing durable medical equipment (DME), Marc Tanelus and his team at Vanguard Medical DME have set the standard. Known for their efficiency, care, and dedication, Vanguard Medical DME has become a trusted name in the workers’ compensation industry. We sat down with Marc to talk about what makes Vanguard Medical DME unique, why their work matters, and how they’re helping injured workers recover faster. Bloom Magazine: Hi Marc, can you start by telling us a little about Vanguard Medical DME and what you do? Marc Tanelus: Of course! At Vanguard DME, we specialize in providing durable medical equipment for workers’ compensation cases. Our main goal is to make the entire process as smooth as possible—for employers, adjusters, case managers, and, most importantly, the injured workers. We handle everything from rapid equipment delivery to patient education, ensuring that everyone gets the support they need. Bloom Magazine: That sounds like a lot of moving parts. What makes Vanguard Medical stand out in such a complex field? Marc Tanelus: What really sets us apart is our commitment to making things easy for our clients. We’re part of all major DME networks, so accessing our services is straightforward. We also offer a 24-hour turnaround guarantee for most equipment— because delays can really impact recovery. Our pricing is flexible, and we work closely with clients to meet their budgets without compromising quality. And, we have a dedicated Workers’ Compensation Department that’s there to provide hands-on support every step of the way. Bloom Magazine: Can you walk us through the services Vanguard Medical provides?

Vanguard Medical

Marc Tanelus: Sure! We offer a full range of services to cover every need: 1. DME Case Management: We act as an extension of the employer or adjuster’s team, ensuring clear communication between everyone involved—injured workers, case managers, and doctors. 2. Expert Technician Delivery: Our technicians deliver and set up all the equipment for patients at no additional cost, tailoring everything to their needs. 3. Patient Education: This is a big one. We make sure patients fully understand how to use their equipment so they can recover safely and effectively. 4. High Capacity for Demand: Whether it’s a small request or a large-scale need, we’re equipped to handle it without any delays or drops in quality. Bloom Magazine: Why is DME so important in workers’ compensation? Marc Tanelus: DME plays a huge role in recovery. Having the right equipment, delivered on time, can make all the difference in helping injured workers heal faster and get back to work. It’s not just about equipment—it’s about restoring a person’s quality of life and making the process as stress-free as possible for everyone involved. Bloom Magazine: What’s the most rewarding part of your work? Marc Tanelus: For me, it’s knowing we’ve made a positive impact. Whether it’s helping an injured worker recover quickly or easing the burden for an adjuster or employer, it’s incredibly fulfilling to know that what we do makes a difference. Bloom Magazine: How can employers, adjusters, or case managers get in touch with you if they want to work with Vanguard Medical? Marc Tanelus: It’s really easy to get started. You can give us a call at 954-529-4861, email me directly at Marc.Tanelus@vanguardmed.com, or visit our website at www.vanguard-med.com. We’re here to help with any DME referrals or questions you have. With Marc Tanelus leading the charge, Vanguard Medical DME has redefined what it means to provide seamless, effective DME solutions. Employers and adjusters can trust Vanguard to handle every detail, ensuring injured workers get the care they need quickly and without hassle. If you’re looking for a DME partner you can rely on, Vanguard Medical DME is ready to help.

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INSIDE

Focus Brain Therapy Bloom Magazine: Dr. Lago, how does your role complement the program?

LOURDES R. LAGO GONZALEZ, MD Board Certified Neurologist

Dr. Lago: My role is to bring neurological expertise to the team. I help address specific conditions like traumatic brain injuries, dizziness, migraines, and other neurological challenges that injured workers may face. I work closely with patients to develop treatment plans, provide ongoing care, and ensure they are supported every step of the way. I also collaborate with employers and adjusters to keep the process as smooth and efficient as possible. Bloom Magazine: Dr. Huseboe, what inspired you to create Focus Brain Therapy? Dr. Huseboe: I’ve always been fascinated by the brain’s ability to heal and adapt. I wanted to create a place where we could use innovative methods to unlock that potential and help people recover faster. The Cognitive Circuit Training® program came from my desire to combine science and care in a way that addresses the whole person— physically, cognitively, and emotionally. When my son was little, he struggled with pronouncing certain letter sounds. A speech pathologist diagnosed him with auditory processing disorder and recommended therapy based on neuroplasticity—the brain’s ability to adapt and heal. I had never heard of neuroplasticity before, but it fascinated me. At the time, many believed the brain only got weaker with age, but this showed that it could grow and improve. Seeing how much it helped my son inspired me to dedicate my life to understanding it and creating a program to help others, especially those with brain injuries. Bloom Magazine: How does the program benefit employers and injured workers?

DR. LISA HUSEBOE CEO & Founder

Dr. Huseboe: For injured workers, it provides a path to recovery that is comprehensive and tailored to their needs. It helps them rebuild their skills, regain confidence, and return to work more quickly and safely. For employers, it minimizes downtime and ensures their employees receive the best possible care. The program’s holistic approach helps everyone involved feel supported and confident in the recovery process.

In this edition of Bloom Magazine, we sat down with Dr. Lourdes R. Lago and Dr. Lisa Huseboe to learn more about Focus Brain Therapy, their innovative program, and how they are making a difference in brain health while helping injured workers recover and return to work. Through their commitment to personalized care and groundbreaking treatments, they are changing the way recovery is approached.

Bloom Magazine: Dr. Lago, what do you find most rewarding about your work?

Bloom Magazine: Dr. Lago, welcome to Focus Brain Therapy! What inspired you to join the team?

Dr. Huseboe: We’re focused on expanding our reach and continuing to refine our programs to help even more injured workers. Our goal is to keep improving the recovery process and making it easier and more effective for those who need it most.

Dr. Lago: Thank you! Joining Focus Brain Therapy felt like the right next step in my career. I’ve always been passionate about helping patients recover from neurological conditions, and the clinic’s mission aligns perfectly with my goals. Here, I get to work directly with injured workers, helping them regain their health and safely return to their jobs.

Dr. Lago: The most rewarding part is seeing my patients make progress and knowing that I’ve helped them regain their health and independence. Watching someone recover and return to their life and work with confidence is incredibly fulfilling. Bloom Magazine: What’s next for Focus Brain Therapy?

Dr. Lago and Dr. Huseboe are revolutionizing brain health and recovery, helping injured workers return to their lives and jobs. Their innovative care, including Cognitive Circuit Training®, sets a new standard for rehabilitation. Employers interested in learning more or touring Focus Brain Therapy can contact Ozzy Diaz at ozzydiaz@ommktg.com to arrange a visit or in-service.

Bloom Magazine: Dr. Huseboe, as the founder of Focus Brain Therapy, can you share more about the Cognitive Circuit Training® program? Dr. Huseboe: Absolutely. The Cognitive Circuit Training® program is the core of what we do. It’s a 90-minute session-based program designed to help the brain heal and adapt, a process known as neuroplasticity. It incorporates sensory integration, cognitive skills training, balance exercises, and emotional regulation techniques. The program is tailored to each person’s needs, and it’s especially effective for injured workers who need a comprehensive approach to recovery. It focuses on both the physical and mental aspects of healing, helping patients get back to their normal lives and jobs.

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INSIDE OM Media DORIAN ASH

Dorian Ash: Video allows doctors to demonstrate exactly how they approach treatment, recovery, and patient care. Employers and case managers need reassurance that they’re referring employees to the right professional, and video provides that transparency. Whether it’s explaining a procedure, discussing treatment outcomes, or highlighting expertise in workers’ compensation cases, video gives decision-makers the confidence they need to make referrals.

Media Director

Bloom Magazine: What common mistakes should doctors avoid in video marketing?

In today’s digital world, video marketing has become an indispensable tool for doctors looking to engage with both patients and employers. Dorian Ash, Media Director at OM, is an expert in physician video production, helping doctors create compelling content that builds trust and expands their reach. “Video isn’t just for patients—it’s also a key way for doctors to connect with employers, adjusters, and case managers,” says Dorian.

Dorian Ash: The biggest mistake is poor audio quality—if people can’t hear you clearly, they won’t engage with the content. Investing in a good microphone makes a huge difference. Bad lighting is another common issue; a well-lit video looks professional and inviting. Long videos can also lose viewer interest quickly —keeping content concise ensures people stay engaged. Finally, not having a distribution strategy is a missed opportunity. A great video is only effective if it reaches the right audience, so doctors should be sharing content on their website, social media, and relevant business platforms.

With years of experience in video marketing, Dorian has helped physicians showcase their expertise and communicate their approach to care in a way that resonates with a broad audience. In our conversation, he shared insights into why video marketing is essential for doctors, the types of videos that are most effective, and how OM supports medical professionals in leveraging video to grow their practice.

Bloom Magazine: How does OM help doctors avoid these pitfalls and create professional videos?

Bloom Magazine: Dorian, why should doctors use video marketing to connect with both patients and employers? Dorian Ash: Video marketing is one of the most effective ways for doctors to establish credibility. It allows them to build trust with patients before they even step into the office while also providing employers with a clear understanding of their approach to care. Employers, adjusters, and case managers want to know who they’re referring workers to, and a well-crafted video helps bridge that gap by making a doctor’s philosophy and expertise accessible in a way that text alone can’t. Bloom Magazine: What types of videos should doctors focus on creating? Dorian Ash: The most impactful videos fall into three main categories. Physician Introduction Videos allow doctors to present their personality and philosophy in a way that feels personal and authentic. Educational Videos provide valuable information about common conditions and treatments, positioning doctors as trusted experts while helping both patients and employers better understand their services. Patient Testimonials offer social proof by highlighting real success stories, reinforcing a doctor’s reputation for effective care. Additional content, like FAQ videos, practice tours, and video ads, can further extend a doctor’s reach and engagement. Bloom Magazine: How does video help doctors build trust with employers and showcase their expertise?

Dorian Ash: At OM, we handle everything from video production to editing and distribution, ensuring that every video is high-quality and reaches the right audience. We take the guesswork out of the process, allowing doctors to focus on patient care while we make sure their message is seen and heard by both patients and employers. Bloom Magazine: For doctors who are just getting started with video marketing, where’s the best place to begin? Dorian Ash: An introductory video is the perfect starting point because it establishes trust and gives potential patients and employers an immediate sense of who you are. From there, creating educational videos on common conditions and treatments helps reinforce expertise. Once the content is created, the next step is ensuring proper distribution—getting the videos on your website, social media, and even running paid ads to increase visibility. Bloom Magazine: How often should doctors update their video content? Dorian Ash: Educational videos can remain relevant for years, but for video ads or campaign-based content, refreshing videos every 90 days keeps engagement high and messaging up to date. Consistency is key, and having a strategy for ongoing content creation helps maintain an active presence. Bloom Magazine: Any final advice for doctors thinking about video marketing? Dorian Ash: Just get started! You don’t need a huge budget—what matters most is authenticity and clarity. Video is a powerful way to build trust, educate patients, and connect with employers. If you’re unsure where to begin, OM is here to help. Reach out to info@ommktg.com to start creating content that makes an impact. OM specializes in producing high-quality video content tailored for physicians, helping them grow their practices and effectively connect with both patients and employers.

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In this section, we're diving deep into the dynamic world of workers' compensation, where innovation and fresh perspectives are shaping the future. At Bloom Magazine, we're powered by the passion and expertise of thousands of individuals – physicians, adjusters, nurses, risk managers, employers, case managers, attorneys, service providers, and claims & healthcare professionals. Together, they're driving change and pushing boundaries in healthcare. We're here to offer personalized insights and guidance for each role, ensuring everyone feels supported and empowered. And keep an eye out for articles written by experts across the board – their stories and expertise will inspire and inform.

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THE POWER OF SELF-AWARENESS: A KEY TO PERSONAL AND PROFESSIONAL SUCCESS BY DR. CLAIRE MUSELMAN Self-awareness is often considered the cornerstone of emotional intelligence and personal development. It is the foundation upon which we build our understanding of ourselves, enabling us to navigate the complexities of our emotions, thoughts, and behaviors. This article will explore the importance of self-awareness, why we should care about it, what it means, how to build it, and its significant impact on our lives. If not now, when? What is Self-Awareness? Self-awareness is recognizing and understanding our emotions, thoughts, and behaviors. It involves deeply understanding our strengths and weaknesses, values and motivations, and how these elements influence our actions and interactions. Self-awareness is not a static trait but a dynamic and ongoing process of introspection and selfexamination. At its core, self-awareness is about being in tune with our inner selves. It allows us to identify our emotional triggers, understand our habitual responses, and recognize the underlying beliefs that drive our behavior. This level of insight provides a solid foundation for personal growth and emotional regulation. Why is Self-Awareness Important? Self-awareness is crucial for several reasons, contributing to our overall well-being and success. Firstly, being self-aware helps us make more informed and thoughtful decisions. Understanding our values, strengths, and weaknesses can align our choices with our true selves, leading to more authentic and fulfilling outcomes. Additionally, understanding our emotions and their triggers allows us to manage them more effectively, stay calm under pressure, respond rather than react to challenging situations, and maintain a balanced emotional state.

Furthermore, self-awareness enhances our ability to communicate and connect with others. Understanding our emotions and behaviors allows us to empathize with others, build stronger relationships, and navigate social interactions more smoothly. Recognizing our areas for improvement is the first step towards personal development, as self-awareness helps us identify our weaknesses and take proactive steps to address them, leading to continuous growth and selfimprovement. In the workplace, self-awareness is a key component of effective leadership, as self-aware leaders can better understand their impact on others, make more strategic decisions, and create a positive work environment. Why Should We Care About Self-Awareness? Caring about self-awareness is essential because it directly influences our quality of life and our ability to achieve our goals. Self-awareness allows us to recognize and address negative thought patterns and emotional states before they escalate, enhancing our mental health and promoting overall emotional wellbeing. Understanding our stress triggers and how we typically respond to stress, we can develop healthier coping strategies, reducing the likelihood of burnout and helping us maintain a more balanced life.

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The Impact of Self-Awareness The impact of self-awareness on our lives is profound and far-reaching. Self-aware individuals are better equipped to understand and empathize with others, leading to more meaningful and harmonious personal and professional relationships. In leadership roles, self-awareness is critical for understanding the impact of one's actions on others, enabling self-aware leaders to build stronger teams, foster a positive work culture, and inspire trust and loyalty. Living in alignment with our values and understanding our true selves leads to a deeper sense of fulfillment and satisfaction, as self-awareness helps us pursue meaningful and aligned goals.

Additionally, self-aware individuals are more resilient in the face of challenges, as they better understand their inner resources and can draw on them to navigate difficult situations effectively. When we are self-aware, we can live more authentically, being true to ourselves and our values, which leads to greater satisfaction and fulfillment in life. Self-awareness also enhances our ability to make decisions aligned with our goals and values, leading to more successful and fulfilling outcomes in both personal and professional realms. How to Build Self-Awareness Building self-awareness is an active and continuous process that requires intentional effort and practice. One effective strategy is to engage in mindfulness, which involves actively paying attention to the present moment without judgment. Mindfulness helps us become more aware of our thoughts, emotions, and bodily sensations, and regular mindfulness practices such as meditation or deep breathing exercises can enhance self-awareness. Another strategy is to actively reflect on our daily experiences and interactions, making journaling a powerful tool. By actively writing about our thoughts, emotions, and behaviors, we can explore the underlying reasons behind them. Seeking feedback from trusted friends, family members, or colleagues can also provide valuable insights into how others perceive our behavior and its impact on them. Being open to constructive criticism and using it as a learning opportunity can further enhance self-awareness. Feedback can be a phenomenal tool; be open to it! Understanding our core values is another aspect of selfawareness. Reflecting on what is most important to us and how these values influence our decisions and actions provides clarity and helps us align with our true selves. Paying attention to our emotional responses throughout the day and noticing what triggers certain emotions and how we typically react to them can also help us manage our emotions more effectively. Setting specific, measurable goals for personal development and creating a plan to work on them while regularly reviewing our progress and adjusting our goals as needed can further enhance selfawareness.

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Additionally, self-awareness enables us to approach conflicts with a clearer understanding of our emotions and motivations, allowing us to address issues and find mutually beneficial solutions constructively. As a fundamental component of emotional intelligence, selfawareness enhances our overall EI, improving our ability to navigate complex social situations, manage stress, and achieve personal and professional success. With a better understanding of our emotional triggers, we can develop healthier coping mechanisms to deal with stress and adversity, improving mental and physical health. Self-Awareness is YOUR Superpower Self-awareness is not just a skill but a powerful tool that can transform our lives. By understanding our emotions, thoughts, and behaviors, we can make more informed decisions, build stronger relationships, and achieve greater personal and professional success. Building selfawareness is a challenging task, but the rewards are worth it. It unlocks our potential for growth, resilience, and fulfillment, ultimately leading to a more balanced and satisfying life. The benefits of self-awareness extend beyond personal development, as self-aware individuals contribute to a positive organizational climate, enhance team performance, and drive innovation in the workplace. Investing in self-awareness is a personal journey and a collective effort toward creating a more understanding, compassionate, and thriving world.

Dr. Claire Muselman Dynamic Keynote Speaker, Influential Professor, Inspiring Author, and Empowering Leadership Coach

THE FEMALE BRAIN IS WIRED FOR SUCCESS BY LISA HUSEBOE Scientists have found that women’s brains are naturally set up for leadership. Key areas in the female brain have more gray matter, which helps with decision-making, self-control, and handling emotions. For instance, a woman working as a risk manager, who helps her company avoid problems, can stay calm under pressure and make good choices for her team. Memory and Multitasking Superpowers The female brain’s hippocampus, packed with gray matter, boosts memory and the ability to manage multiple tasks. This means a woman working as an insurance adjuster, who reviews and settles claims, can remember important details and handle complex cases smoothly. Emotional Awareness and Empathy Women have more gray matter in the insula, a part of the brain linked to understanding emotions. This makes women naturally more empathetic. A female case manager, for example, who helps coordinate patient care, can understand her clients’ emotions better, making sure they feel cared for. Strength in Social Connections Women are often excellent at social skills, thanks to a strong mirror neuron system, which aids in understanding others’ feelings. A woman in a leadership role can sense when her team members are stressed and offer support, creating a friendly and productive environment.

Big-Picture Thinking With strong connections between the brain’s two halves, women are able to think holistically. This helps them consider multiple perspectives and come up with creative solutions. For example, a female industry leader can ensure that different parts of a business work together toward common goals. The Power of Intuition Women’s brains are built for intuition. They have more gray matter in areas that help with quick, instinctive thinking. This helps women make fast, effective decisions. A female risk manager, for instance, can quickly identify possible issues and act to prevent them, balancing her analytical and intuitive abilities. Let’s recognize and celebrate these natural strengths that make women effective leaders, from risk managers to industry leaders. Science shows that these unique skills contribute to success, foster empathy, and build strong communities.

Lisa Huseboe CEO & Founder Focus Brain Therapy www.focusbraintherapy.com BLOOM MAGAZINE | 52

CREATIVITY AND PERSONAL EXPRESSION AT WORK BY NICKCOLA BARBER

WAYS TO FOSTER EXPRESSION

CREATIVITY

AND

PERSONAL

In today’s professional world, creativity and personal expression is essential. Employees who bring their unique perspectives and innovative ideas to the workplace not only drive success but also find greater satisfaction in their roles. Here’s how fostering creativity and embracing personal expression can transform your work experience and environment.

1. Build a Culture of Innovation Organizations that value innovation make it clear that all ideas are welcome. Regular brainstorming sessions, open forums, and feedback loops give employees the confidence to share bold concepts without fear of judgment.

Creativity fuels innovation, problem-solving, and adaptability. It allows employees to approach challenges from fresh angles, leading to unique and effective solutions. Similarly, personal expression encourages authenticity, making teams more collaborative, diverse, and resilient.

2. Personalize Your Workspace Your workspace should inspire you. Adding artwork, personal mementos, or even vibrant colors can create a more engaging and comfortable environment. When your surroundings reflect who you are, they serve as a daily source of motivation.

When companies encourage these traits, they see increased employee engagement, improved productivity, and stronger connections within teams. The key is learning how to integrate these qualities into your daily routine.

3.Take Risks and Experiment Creativity thrives in an atmosphere of experimentation. Test new strategies, try unconventional approaches, and view failures as opportunities for growth. This mindset fosters resilience and leads to breakthrough ideas.

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4. Leverage Your Unique Strengths Everyone brings something different to the table. Whether it’s a knack for storytelling, an eye for design, or a talent for simplifying complex ideas, finding ways to use your strengths can lead to more fulfilling and effective work. 5. Collaborate with Others Creativity often sparks through collaboration. Working with diverse teams allows you to combine ideas and perspectives. 6. Embrace Flexibility Flexible work practices—like remote work options, adjustable schedules, or innovation-focused days—give employees the freedom to work when and how they’re most productive. These opportunities allow creativity to flourish. 7. Share Skills and Learn New Ones Skill-sharing sessions or workshops foster a culture of growth and creativity. Teaching others your craft not only builds connections but also encourages you to think about your skills in new ways. 8. Seek Feedback for Growth Sharing your creative work and inviting feedback can sharpen your ideas and improve your skills. Constructive critiques help you see blind spots and refine your expression. The Benefits of Creativity and Expression at Work When employees feel empowered to express themselves and approach tasks creatively, the results are transformative. Teams become more dynamic, engagement improves, and individuals discover greater fulfillment in their roles. Organizations benefit, too. Companies that prioritize innovation and authenticity attract top talent and stay competitive in today’s market. Creativity and personal expression are the keys to unlocking potential—both individually and collectively. By creating a work environment that values innovation and authenticity, employees can find more meaning in their roles while driving success for their organizations. So, whether it’s brainstorming a new approach, adding a personal touch to your workspace, or sharing your skills with a colleague, find ways to let your creativity shine. After all, work is more fulfilling when it reflects the best of who you are!

Nickcola Barber Director of Complex Case Management AccordCare www.accord care.com BLOOM MAGAZINE | 54

Our team of skilled physicians fully understands the unique nature of workers’ compensation cases and utilizes the most advanced treatment techniques for shorter recovery times and faster healing.

WE'RE A TEAM At Miami Institute for Joint Reconstruction, we aim to get injured employees back to work as quickly and safely as possible. Our doctors are experts in diagnosing and treating workrelated injuries, and our dedicated Workers’ Comp team fully understands the rules and regulations of the Workers’ Compensation system in Florida. While our doctors provide medical care to the injured worker, our dedicated workers’ comp team will keep you – the employer, insurer or case manager – apprised of the treatment plan, progress and status along the way.

OM OM

BEST BEST BEST DOCTORS DOCTORS DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

IN WORKERS'2 COMPENSATION 0 2 2

2022

2023

2024

WORKER’S COMPENSATION DEPARTMENT PHONE: (305) 595-8940, EXT. 142 OR 152 EMAIL: CLAUDIA@MIAMIORTHODOC.COM EMAIL: YUNEIDI@MIAMIORTHODOC.COM FAX: (786) 263-0179

UNLOCKING RECOVERY: THE LIFE-CHANGING BENEFITS OF A CERTIFIED HAND THERAPIST

BY CHIKITA MANN A nurse case manager must coordinate occupational therapy for an injured worker with a hand injury. The authorized treating physician is specifically requesting a certified hand therapist. Why is certification important for a hand therapist? A **certified hand therapist (CHT)** plays a pivotal role in the recovery and rehabilitation of individuals with hand and upper extremity injuries. Whether dealing with fractures, tendon repairs, nerve injuries, or repetitive strain conditions, a certified hand therapist provides specialized care that is crucial for restoring function, strength, and dexterity. The benefits of working with a CHT are extensive, spanning from their deep expertise to the personalized and precise treatment they offer.

1. Specialized Knowledge and Expertise Certified hand therapists undergo extensive training to become experts in the evaluation and treatment of hand, wrist, elbow, and shoulder conditions. A CHT is either an occupational therapist (OT) or a physical therapist (PT) who has acquired at least three years of clinical experience and completed a minimum of 4,000 hours of direct practice in hand therapy before becoming eligible for certification. This advanced level of training equips CHTs with a deep understanding of the complex anatomy of the hand and upper extremities, as well as the intricate interplay between muscles, tendons, ligaments, nerves, and bones. They are adept at recognizing the nuances of various injuries and conditions, allowing them to develop highly tailored treatment plans. In addition, their certification ensures that they are up to date on the latest research and techniques, giving patients access to the most effective and cutting-edge treatments.

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2. Improved Treatment Outcomes One of the key advantages of working with a certified hand therapist is the significant improvement in treatment outcomes. A CHT has the expertise to assess not just the injury but also the functional needs of the patient, whether the goal is returning to work, regaining independence in daily tasks, or achieving full athletic performance. By providing focused care, CHTs help patients recover faster and more completely. They are skilled in designing specific rehabilitation protocols that include exercises to restore strength, improve range of motion, and increase dexterity. Additionally, CHTs can identify potential complications early, such as stiffness, scar tissue formation, or nerve issues, and intervene promptly to prevent longterm impairment. 3. Comprehensive and Personalized Care Hand therapy is a highly specialized area of rehabilitation, and a certified hand therapist offers personalized care that addresses the unique aspects of each patient’s injury and lifestyle. For example, someone recovering from a hand injury may require a very different approach than someone healing from an elbow or shoulder issue. A CHT considers all aspects of the injury, including the type of trauma, surgical repairs, the patient’s occupation, and even their hobbies, to create a comprehensive and individualized treatment plan. Certified hand therapists are skilled in a variety of treatment modalities, including splinting, custom orthotics, manual therapy, and therapeutic exercises. They can also provide education and guidance on proper body mechanics and ergonomics to prevent future injuries. By tailoring the rehabilitation process to the specific needs of the patient, CHTs enhance the likelihood of a full recovery. 4. Coordination with Other Healthcare Providers Another key benefit of working with a certified hand therapist is their ability to collaborate closely with other healthcare providers, including surgeons, general physicians, and case managers. For injured workers, in particular, this collaboration is essential. A CHT ensures that treatment plans align with the recommendations of the authorized treating physician and any specific guidelines required by the worker’s compensation program. Certified hand therapists are also knowledgeable about post-surgical protocols, making them valuable partners in post-operative care. They understand the importance of timing and the progression of exercises after surgery, which is critical for avoiding complications and achieving the best possible outcomes. Close coordination with the healthcare team ensures a smoother rehabilitation process and better communication between the patient, therapists, and doctors.

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5. Maximized Function and Independence The ultimate goal of hand therapy is to help patients regain as much function and independence as possible. Certified hand therapists focus on both physical recovery and functional rehabilitation, ensuring that patients can return to their daily activities, work, and hobbies with minimal disruption. For many individuals, particularly injured workers, regaining full use of their hand or upper extremity is essential for returning to their job. A CHT’s specialized training enables them to identify key areas that need strengthening or improved dexterity to meet the demands of the patient’s specific occupation. By targeting treatment to maximize function, certified hand therapists empower patients to return to their pre-injury levels of activity and maintain a high quality of life. The benefits of working with a certified hand therapist are clear. With their specialized knowledge, experience, and focus on personalized care, CHTs provide the highest level of rehabilitation for hand and upper extremity injuries. From improving treatment outcomes to facilitating a smooth and complete recovery, certified hand therapists play an invaluable role in helping patients regain strength, function, and independence after injury or surgery. For those dealing with complex hand injuries or post-surgical rehabilitation, the expertise of a CHT is a critical component of successful recovery.

Chikita Mann, MSN, RN, CCM Author/Speaker/Health Content Creator

STACY STANLEY HONORED AS 2024 ROSA ROYO AWARD WINNER WRITTEN BY LISA LAO | PHOTOGRAPHY BY DORIAN ASH

At the heart of the workers' compensation industry are individuals whose passion and dedication improve the lives of employees every day. This year, we shine a well-deserved spotlight on Stacy Stanley, the 2024 recipient of the prestigious Rosa Royo Award. Stacy was honored with this award at the Bloom Women in Workers' Compensation Me, Inc. Retreat, held on March 7, 2024. The Rosa Royo Award was established to honor the legacy of Rosa Royo, whose leadership and groundbreaking "Rebuilding Me" program revolutionized employee wellness at Miami-Dade County Public Schools. This accolade celebrates individuals who embody Rosa’s commitment to innovation and improving the lives of those they serve. Stacy Stanley exemplifies these qualities through her outstanding contributions to workers' compensation and employee well-being.

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As the Workers' Compensation Director for FirstService Residential, Stacy has been a force for change in one of the largest property management companies in North America. Overseeing the WC program for the South and East Region, she has dedicated years to revamping programs, mitigating costly claims, and fostering healthier workplaces. Her work has led to significant reductions in claims and costs, earning her recognition as a trailblazer in the field. Stacy’s career in workers' compensation spans more than 15 years, during which she has embraced challenges with determination and a passion for creating impactful change. From her early days managing workers' compensation for Royal Caribbean Cruises to leading transformative programs at FirstService Residential, Stacy’s journey has been marked by resilience and innovation.

In her own words, Stacy values communication above all else. She sees her role as a vital link between injured employees, management, insurance providers, and legal teams—a dynamic she navigates with expertise and care. Beyond her professional achievements, Stacy’s passion for her family remains her guiding light, fueling her dedication to both her work and her loved ones. Stacy’s accomplishments extend beyond her professional sphere. Her advocacy for initiatives like Operation Christmas Child reflects her commitment to making a difference in the lives of others. She finds joy in her faith, her family, and the small moments that keep her grounded and inspired. The Rosa Royo Award celebrates leaders who, like Rosa, prioritize employee wellness, innovation, and meaningful impact. Stacy Stanley’s work and dedication are a testament to these values, and we are thrilled to honor her with this recognition. Congratulations, Stacy, on this well-earned achievement. Here’s to celebrating your success and continued contributions to the workers' compensation community. Thank you for making a difference every day! Do you know a risk manager, claims manager, HR director, supervisor, team leader, or any professional committed to enhancing employee well-being and sharing Rosa’s passion for workplace wellness? Nominate them today! Email teambloom@ommktg.com to receive the nomination link. Submissions are open until February 9, 2025.

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Our mission is to improve patient outcomes, by ensuring high-quality care coordination and monitoring. We strive to promote dignity while advocating for our patient's health ensuring a safe return to work environment.

FOR PROFESSIONAL CASE MANAGEMENT SERVICES CONTACT US AT Office: 786.471.4271 Mobile: 786.286.1801 Fax: 888.637.3889

Work Place Accidents Work place injuries are unpredictable. Field Case Managers, Inc, is available to provide timely care coordination at any given time. This allows for the best possible outcome after an unfortunate event.

Medical Relations Field Case Managers, Inc. is always working with network physicians and providers to make sure that the injured worker is obtaining the best medical care and that the employers/carriers limit their expenses for unrelated care. We are able to expedite treatment, IME's, medical records, and same day medical care.

Email: referrals@fieldcasemanagers.com

Insurance Companies and Adjusters Field Case Managers, Inc., contributes to ongoing and timely communication between injured workers, providers, employers, and carriers to provide up to date status of the claim; leading to a full circle notification.

BLO O

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GAZINE PR ES MA

Dear Dr. Medina

A valuable resource for adjusters, nurses, and case managers navigating foot health—one question at a time

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What are the most effective ways to address chronic foot pain caused by prolonged standing or repetitive movement at work?

I recommend wearing compression socks. This helps improve the circulation and helps reduce swelling. The appropriate footwear selection is also very important. You may choose shoe wear that has very good arch support and has a comfortable and adequate fit. Some patients will need to consider custom orthotics to provide that additional support and correct any malalignment issues to the foot. For example patients that have high arches or flatfeet. If you are able to take frequent breaks to rest your legs and feet and try to elevate them. If you have issues with swelling and/or discomfort performing foot and ankle stretches during your breaks as well. To continue to improve your flexibility once you're back at home warm, Epsom salt soaks as well as a light gentle massage with Menthol products, my favorite Vicks vapor rub for example helps to soothe muscles and reduce achiness. If these recommendations do not provide enough relief then that is the time when you should see your doctor.

How can employers create a work place environment that supports foot health and minimizes the risk of common injuries?

Footwear is very important, specifically providing proper safety footwear for the job description. I am very much in favor of utilizing anti-fatigue mats especially for jobs that require long periods of standing if that option is able to be provided. Maintaining a clean work area without clutter or debris in your main walking areas in order to avoid twist and rolls of the ankle, slip and falls allowing breaks throughout the day in order to rest the feet. This especially goes with jobs that entail standing for long periods of time. I am a strong believer in employers trying to educate their employees on health issues, wellness as well as being mindful of the ergonomic design of the work spaces. I am also a big advocate of employers having lectures with different specialties. In my case, foot health comes into the work place and speaks with their employees in a way of educating them on foot health and how to minimize the risk of common injuries in the work place environment.

What are some of the lesser known causes of foot discomfort that workers should be aware of and how can they address them?

There are many other sources of foot discomfort. For example peripheral neuropathy which we usually see in our diabetic patients when they have nerve damage. Neuromas which are nerves that become irritated between toes. This occurs many times from ill-fitting shoe gear, not wearing the appropriate type of shoes for their place of employment and wearing the correct shoe gear for their foot type. Many patients have issues with poor circulation and they are standing for long periods of time in their workplace and this causes swelling to the lower extremity. This is where taking a break and elevating the feet as well as utilizing compression socks are beneficial. In the case of the nerve irritation/neuroma we would like to wear shoes that are comfortable and have a wider toebox. Many times we have to use custom made orthotics or metatarsal pads within the shoe. We also try to avoid ladies high heels that apply more pressure to the ball of the foot. Listen always to your body when you have discomfort. Please do not ignore it and try to address these issues early in order to prevent further complications so your podiatrist can then diagnose the cause of your foot pain and/or discomfort and you receive the appropriate treatment.

Can you recommend daily habits or routines to improve foot strength and flexibility for injury prevention?

Stretching regularly is the most beneficial at least two to three times a week and warming up and stretching before any physical activity is key. Do not forget to warm up before stretching. If your job is mostly sedentary try to add in desk stretches to combat the stiffness from prolonged sitting. Flexibility exercises in general will always help loosen tight muscles, increase your blood flow to your muscles and joints, and help alleviate soreness and everyday stiffness. Examples of stretching exercises for improving your flexibility include dynamic stretching as well as static stretching, yoga and Pilates. Yoga in particular combines stretching with deep breathing and mindfulness that improves both your mental and physical well being.

If you have any questions for Dr. Medina to answer on foot health, please email teambloom@ommktg.com with the subject line ‘Dear Dr. Medina’. BLOOM MAGAZINE | 63

CorVel tackles cost drivers at every stage of a work related injury. We advocate timely, quality care based on personalized treatment programs and provide real-time collaboration to minimize costly delays. Our full suite of patient engagement services is delivered with a human touch by caring professionals to maximize positive outcomes.

SERVICES

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-24/7 Nurse Triage - Immediate Interventions - FNOL Services -Telephonic & Field Case Management -Utilization Management -Vocational Rehabilitation -Telehealth

Help prevent minor incidents from becoming a claim Increase network penetration. Reduce unnecessary treatments Increase medical savings Reduce total claim costs.

Nationwide network of case managers. Patient channeling to preferred providers. Experts in jurisdictional legislation. Utilization of national protocols MD and ODG. Intelligent technology supports clinical decisions.

CorVel’s solutions are conveniently accessed online via mobile apps, smart phones and tablet computers. Clients can submit a request for service, check case notes and view patient treatment calendars in real-time. The use of our technology eliminates delays and improves workflows, making it easy and convenient to facilitate return to work.

CALL US AT 772-236-7213

Reka Reichle | Vice President, Regional Sales CorVel Corporation | Lake Mary, FL T 407.312.1279 | www.corvel.com SEND REFERRALSReka_Reichle@corvel.com TO RIGHTTHEREDME@OUTLOOK.COM

Revolutionizing Carpal Tunnel Treatment: Dr. Eric Balaguer and the Seg-WAY Endoscopic Release System In a recent interview with Dr. Eric J. Balaguer, his commitment to advancing patient care and supporting injured workers' recovery became clear. Using the cutting-edge Seg-WAY endoscopic release system, Dr. Balaguer offers a minimally invasive approach to carpal tunnel surgery that ensures faster recovery times, improved outcomes, and a quicker return to work for injured employees. "At the heart of my practice is helping patients regain their quality of life as efficiently as possible," Dr. Balaguer shares. "The Seg-WAY system allows us to perform carpal tunnel surgery in a way that minimizes downtime, enabling injured workers to return to their jobs and lives sooner." One of the most significant advancements in carpal tunnel treatment is the ability to perform the Seg-WAY procedure in an office setting. This innovation, introduced by the Seg-WAY system three years ago, has transformed how carpal tunnel release is conducted. By using a fully disposable system and a tablet for visualization, the procedure is not only safer but also more accessible and cost-effective. Dr. Balaguer has already performed many of these procedures in his office, and the results have been outstanding. "Being able to treat patients in the office decreases costs significantly and makes the entire process much easier for them," he explains. "Patients appreciate the convenience and comfort of not having to go to a surgical center while still receiving high-quality care." BLOOM MAGAZINE | 66

This improvement ensures that injured workers can quickly and safely return to their normal activities without unnecessary delays or complications, aligning perfectly with the goals of workers' compensation stakeholders. The benefits of the Seg-WAY system extend beyond its minimally invasive technique and in-office capabilities. Unlike traditional open surgery, which may require extended recovery times and multiple appointments, the Seg-WAY procedure is designed for efficiency. "We can often see patients returning to light office work in just a few days, with full-duty work possible in as little as two weeks," Dr. Balaguer explains. Dr. Balaguer’s expertise, coupled with the advanced Seg-WAY system, delivers consistently successful results. "Over 90% of workers treated with this method return to work within two weeks, and only a small percentage require additional therapy," he notes. This high success rate not only benefits injured workers but also reduces overall workers' compensation costs for employers. By minimizing the need for long-term care and reducing the risk of complications, the Seg-WAY system represents a cost-effective solution for treating workplace injuries.

Dr. Balaguer's approach emphasizes seamless communication with employers, adjusters, and case managers throughout the treatment process. "We keep all parties informed at every step, from diagnosis to postsurgical recovery plans," he says. To ensure accessibility, Dr. Balaguer’s practice offers expedited evaluations and scheduling for injured workers. "We understand the importance of getting employees back to work as quickly as possible, which is why we prioritize early intervention and prompt treatment," he explains. Recognizing the challenges faced by injured workers, Dr. Balaguer strives to make the surgical process as stress-free as possible. "Our goal is to create an environment where patients feel supported and at ease," he shares. The SegWAY system’s minimally invasive nature also means patients can drive themselves to and from appointments and enjoy a quicker return to normal activities. Dr. Eric Balaguer is a board-certified hand and upper extremity surgeon with extensive training in microvascular surgery, nerve repairs, and sports medicine. Based in South Florida, he specializes in treating conditions of the hand, wrist, and elbow, with a focus on advanced, minimally invasive procedures like the Seg-WAY endoscopic release system. BLOOM MAGAZINE | 97 BLOOM MAGAZINE | 67

Beyond his clinical expertise, Dr. Balaguer is deeply committed to his community, offering educational seminars and working closely with employers to enhance workplace safety and injury management. In 2024, Dr. Balaguer was honored with the Best Doctor in Workers’ Compensation Award. This highly regarded award is determined by employers, adjusters, and carriers, making it a significant recognition of his expertise and dedication to helping injured workers. This award reflects the trust and respect Dr. Balaguer has earned within the workers’ compensation community and highlights his commitment to delivering exceptional care for injured employees. For employers, the Seg-WAY system provides a solution that prioritizes both employee health and workplace productivity. "By helping employees recover quickly and safely, we create a win-win scenario for everyone involved," Dr. Balaguer says. Dr. Balaguer’s innovative use of the Seg-WAY endoscopic release system sets new standards for treating carpal tunnel syndrome, ensuring injured workers receive the best care possible while minimizing downtime and costs. Employers interested in learning more about Dr. Balaguer’s approach or scheduling an in-service session are encouraged to reach out to his office. With a focus on faster recovery, cost savings, and superior outcomes, Dr. Balaguer is a trusted partner in workers’ compensation care. TO SCHEDULE A PATIENT WITH DR. BALAGUER, YOU CAN CONTACT HIS DEDICATED WORKERS’ COMPENSATION TEAM: Workers' Compensation Contact Information: WC Coordinator: Gio Emeric Phone: 305-426-4263 Fax: 305-602-8225 Email: scheduling@balaguerhand.com Dr. Eric Balaguer’s innovative approach, including his use of the Seg-WAY system in an office setting, ensures faster recovery, improved outcomes, and greater convenience for injured workers. Employers and workers’ compensation professionals can trust Dr. Balaguer to provide exceptional care and efficient solutions for workplace injuries. BLOOM MAGAZINE | 68

A NIGHT OF CELEBRATION AND EXCELLENCE: THE 2024 BLOOM AWARDS GALA After four years, the Bloom Awards Gala made its grand return as an in-person celebration, and it was everything we dreamed it would be. The evening shined a spotlight on the workers’ compensation industry’s brightest stars, honoring their achievements and celebrating their excellence in true red-carpet style. We spoke with Mari Diaz, founder of the Bloom Awards and CEO of OM Marketing, about the night’s magic, the hard work behind the scenes, and her deep gratitude for the people who made it all possible. Bloom Magazine: Mari, congratulations on such a spectacular evening! How does it feel to have brought the gala back in person?

Mari Diaz: Thank you! It feels incredible—surreal, really. After four years, being able to host the Bloom Awards Gala again in person was everything I hoped for and more. Seeing everyone walk the red carpet, dressed to the nines, celebrating together—it was a moment I’ll never forget. There was so much love, pride, and joy in that room. It reminded me why this event means so much. Bloom Magazine: The event was so beautifully executed. What made it all come together so perfectly? Mari Diaz: Honestly, the credit goes to my incredible team. I couldn’t have done this without them. Anailis Diaz was my right hand through the entire process. She gave her all, every step of the way, and I don’t have the words to thank her enough. Melissa Diaz and Samantha Diaz were equally amazing—they put so much heart into making every detail just right. This event is proof of what we can accomplish when we work together, and I am so grateful for each of them. BLOOM MAGAZINE | 69

Bloom Magazine: Any final thoughts as you reflect on the evening?

Bloom Magazine: The toy drive was such a beautiful part of the evening. Can you tell us more about it? Mari Diaz: It was one of the highlights of the night! This year marked our 16th year hosting the toy drive, and it was a huge success. We collected an incredible amount of toys—far more than I ever imagined. Seeing the generosity of everyone who attended was so moving. These toys went to No More Tears, an organization that does such important work for children in need. Knowing that we were able to bring joy to so many little ones this holiday season made this event even more meaningful. Bloom Magazine: The awards celebrated so many inspiring people. What does this event mean to you personally? Mari Diaz: For me, the Bloom Awards Gala is about shining a light on the people who make this industry extraordinary. This was the 13th annual Bloom Awards, and the winners and nominees represent the best of workers’ compensation— leaders who show us what’s possible when we bring dedication and heart to our work. This year’s winners were nothing short of amazing, and it was such a privilege to celebrate them in a way that felt special. Seeing their excitement and watching them shine—it was everything.

Mari Diaz: I just want to express my deepest gratitude. To our winners and nominees—you are the reason this event exists. Your excellence and leadership inspire all of us, and it was an honor to celebrate you in style. To our sponsors—thank you for believing in this vision and making it possible. Your support means the world, and we couldn’t have done it without you. And to the Bloom team —Melissa, Samantha, and Anailis— you are the heart of this gala. Your passion, creativity, and dedication brought this dream to life, and I am so proud of what we accomplished together. This event wasn’t just a night of awards; it was a celebration of excellence, resilience, and the incredible people who make this industry shine. To everyone who made this gala a success, thank you from the bottom of my heart. Together, we’ve created something beautiful, and I can’t wait to see where we go from here. Keep blooming!

Congratulations to all the winners and nominees of the 2024 Bloom Awards! BLOOM MAGAZINE | 70

2024 BLOOM Awards Winners We are pleased to announce the Bloom Awards honorees for 2024. These are the leaders, doers, difference makers, and trailblazers in the workers' compensation industry. Being nominated for a bloom award is an honor, regardless of whether you win! You're already a winner just by being nominated! Each award category has multiple winners, all of whom were chosen by their fellow industry professionals. All 2023 winners on this list have met a maximum number of votes to be chosen as a winner. Nominations for the 2025 Bloom Awards will open in March. Disclaimer: The BLOOM Awards are solely decided by votes from people in the workers' compensation industry. BLOOM doesn't select the winners. The advisory board's main role is to oversee a fair voting process, not to choose the award recipients. BLOOM MAGAZINE | 71

Excellence Award (Beverly Boesch Legacy Award)

Excellence Award (Workers’ Compensation Coordinator Award)

Lourdes Fernandez | Miki & Alfonso Hand and Upper Extremity Center Tami Battle | South Florida Orthopaedics & Sports Medicine Skylar Muscianese | Center for Bone and Joint of the Palm Beaches Mackenzie Smith | South Florida Orthopaedics & Sports Medicine

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Excellence Award (Case Management) Field Case Managers Quinlan Medical Management MedTeam Care Management

Men Leading the Way in Workers’ Compensation Award Teddy Gonzalez | Field Case Managers Jadell Mendez | MEDTeam Care Management Nelson Gonzalez | Rehab Without Walls Michael Anderson | MTI America

Making A Difference Award Tammy Boyd | Lakeside Neurologic Amy Cooper | Gallagher Bassett Sylvia Palacios | AirGuide Manufacturing, LLC

Service Provider of the Year Award Rehabilitation Specialty Provider: Brooks Rehabilitation Urgent Care: Concentra Investigation Services: Claims Investigation Agency Ancillary Medical Equipment: Healthcare Comp Transportation & Translation Services: MTI America Medical Device Provider: ERMI Diagnostic Services Provider: Total Network Resources Physical Therapy Provider: Bolanos Associates Pharmacy Services Provider: TrustRX

Adjuster of the Year Award Winner: Candice Goldberg | Relation Insurance Finalists: Denise West | CCMSI Tara Mooney-Derkaoui | Ballator Insurance

TPA of the Year Award Winner: Gallagher Bassett Finalists: Relation Insurance Davies North America

Woman of the Year Award Winner: Christine Jermin | Brown & Brown Insurance Finalists: Lisa Rosario-Peña | Trust RX Tammy Boyd | Lakeside Neurologic

CEO of the Year Award Robin Fielding | Orthopedic Center of South Florida Shannon Stewartson | The Orthopedic Clinic

Game Changer of the Year Award Winner: Sherrill Wilson | MV Transportation Finalist: Lisa Huseboe | Focus Brain Therapy

Podcast of the Year Award Candid Conversations with Adam Lopez

Person of the Year Award Winner: Anailis Diaz | Claims Investigation Agency Finalist: Joshua Schuette | Brooks Rehabilitation Stacy Stanley | FirstService Residential

WINNER SPOTLIGHT Ashley Howard, Claims Manager of Enterprise Risk Management at Coca-Cola Beverages FL, LLC, plays a pivotal role in overseeing the claims function through the TPA. Ensuring timely and compliant claim resolutions, she upholds company policies while mitigating risk. Her dedication and impact in the field were recently recognized with the Excellence Award (Adjusters/Claims Managers/Supervisors). What she loves most about her role is the opportunity to drive positive change—both within her organization and the broader Workers’ Compensation community.

Elba Perez Lozada, Field Case Manager at Gallagher Bassett, is dedicated to providing medical management for workers’ compensation cases. Through in-person case management, she collaborates with injured employees, medical providers, employers, and claims professionals to ensure effective care and a smooth return-to-work process. Her commitment to helping injured workers regain functionality and improve their health has earned her the Excellence Award (Beverly Boesch Legacy Award). What she loves most about her role is the opportunity to make a meaningful impact through Care Coordination, guiding individuals toward recovery and well-being.

Gina Jacobs, Partner at Hamilton, Miller & Birthisel, leads the firm’s Workers’ Compensation Practice Group with a strategic and client-focused approach. Dedicated to guiding clients through the complexities of litigation, she specializes in developing effective settlement strategies that lead to fair resolutions. Her passion for the practice and commitment to making the legal process more manageable have earned her the Excellence Award (Defense Attorney). What she loves most about her work is the ability to support clients in achieving successful outcomes while navigating the challenges of workers’ compensation litigation.

Michael Anderson, VP of Business Development at MTI America, is dedicated to educating and consulting with risk management professionals, insurance carriers, and claims directors on MTI’s services and their impact on achieving MMI for injured workers. His commitment to ensuring injured employees receive immediate and appropriate care—helping them return not just to work, but to their lives—has earned him the Men Leading the Way in Workers’ Compensation Award. What he loves most about his role is the opportunity to make a meaningful difference in the lives of those recovering from workplace injuries.

Lisa Shoaff, Claim Supervisor at CCMSI, leads a team of five lost time adjusters, ensuring claims are handled accurately and efficiently in accordance with CCMSI Best Practices. While she finds fulfillment in helping injured workers recover and return to their jobs, what she values most is her work family—the colleagues who make each day rewarding. She takes particular pride in mentoring newer adjusters, guiding them through the industry, and shaping their career paths. Her dedication to leadership and professional development has earned her both the Excellence Award (Leadership & Emerging Leader) and the Women Leading the Way in Workers’ Compensation Award.

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WINNER SPOTLIGHT Isabel Dovale, VP of Provider Network Development at Gallagher Bassett, is dedicated to enhancing provider networks and ensuring quality care within the workers’ compensation space. With a passion for helping people and making a difference—one task at a time, she plays a crucial role in improving outcomes for injured workers. Her dedication and impact in the industry have earned her the Women Leading the Way in Workers’ Compensation Award, recognizing her leadership and contributions to the field.

Pamela Last, Divisional AVP of Claims at Summit, leads multiple teams with a focus on strategy, process improvement, and leadership development, ensuring high-quality service that aligns with company goals and industry standards. What she loves most about her role is the opportunity to make a meaningful impact—whether through mentoring others, refining processes, or tackling complex challenges. Seeing her team grow and knowing their collective work leads to positive outcomes for injured workers, clients, and the company is what drives her every day. Her dedication to leadership and excellence earned her a tie for the Leader of the Year Award, recognizing her commitment to guiding and inspiring others in the field.

Tammy Boyd, Chief Revenue Officer at Lakeside Neurologic, drives growth, innovation, and strategic partnerships to enhance patient outcomes and strengthen the organization’s industry presence. Passionate about making a meaningful impact, she finds fulfillment in mentoring others, driving innovation, and advocating for positive change in Workers’ Compensation and rehabilitation. Her dedication has earned her the Making A Difference Award and recognition as a Finalist for the Woman of the Year Award.

Sylvia Palacios, Human Resources Director at Airguide Manufacturing, is dedicated to fostering employee growth and development. What she loves most about her role is making a lasting impact on individuals' lives and hearing their success stories years later. Her commitment to empowering others has earned her the Making A Difference Award, recognizing her dedication to meaningful and rewarding work in HR.

Rebecca Baker, Claims Supervisor at CorVel, is passionate about training and mentoring new adjusters, guiding them toward growth and success in the field. She finds the greatest fulfillment in watching her team progress and advance in their careers. Her dedication to leadership and professional development has earned her the Excellence Award (Leadership & Emerging Leader), recognizing her impact in shaping the next generation of claims professionals.

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Congratulations

This is a big moment and we celebrate YOU!

Please be advised that you will be notified via email about your award. If you have not yet heard from a Bloom representative, please get in touch with teambloom@ommktg.com. Please allow up to four weeks to receive your trophy or certificate, as we have many winners to contact.

CELEBRATING THE 24 DAYS OF GIVEAWAYS Bloom’s 24 Days of Giveaways has quickly become a holiday favorite for the workers’ compensation community. We caught up with Samantha, Editor of Bloom Magazine, to talk about this fun and festive way of giving back. Bloom Magazine: Samantha, can you tell us what the 24 Days of Giveaways is all about? Samantha Diaz: Absolutely! The 24 Days of Giveaways started in 2020 as a way to give back to our community members during the holiday season. It’s all about spreading joy and embracing the spirit of giving in a fun and simple way. If you’re an adjuster, risk manager, claims assistant, claims manager, or nurse case manager, this is for YOU! Bloom Magazine: What’s the purpose behind the giveaways? Samantha Diaz: The whole idea is to say, “We appreciate you, and here’s a little something to make your holidays brighter.” There’s nothing complicated about it—no strings, no hidden expectations. It’s just a way to give back to the amazing people in our community in the true spirit of the season.

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Bloom Magazine: How does it work? Samantha Diaz: It’s super easy and fun! Every day, members can engage by liking, commenting, posting, and inviting colleagues to join Bloom. That’s it! Every day, we randomly select a winner from the participants and announce them. It’s about creating little moments of excitement and joy during the holidays. Bloom Magazine: How was 2024’s 24 Days of Giveaways? Samantha Diaz: This year was amazing! We gave away so many exciting prizes, and the energy from our community was fantastic. Every day felt like a little celebration, with everyone participating and cheering each other on. Bloom Magazine: Who makes the giveaways possible? Samantha Diaz: It wouldn’t be possible without our incredible 24 Days of Giving partners. Their generosity and support bring this initiative to life. We’re so grateful for their role in making the holiday season extra special for our community members. Bloom Magazine: Why does Bloom keep this tradition going? Samantha Diaz: The 24 Days of Giveaways is about giving back and having fun during the holidays. It’s not about recognition or formality—it’s simply a way to say, “Let’s enjoy this season together.” The positive energy and connection it brings to our community make it worth continuing year after year. BLOOM MAGAZINE | 78

Bloom Magazine: Any final thoughts on this year’s giveaways? Samantha Diaz: Just a huge thank you to everyone who joined in and made it so much fun. The 24 Days of Giveaways is one of our favorite traditions, and it’s all because of the amazing energy and spirit of our community. We’re excited for a fresh year and can’t wait to make 2025 even more special. Here’s to another year filled with joy, connection, and giving back!

HAPPY NEW YEAR FROM EVERYONE AT BLOOM! LET’S KEEP THE SPIRIT OF GIVING ALIVE THROUGHOUT 2025.

OM OM

BEST DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

2025

NOMINATIONS FOR THE 2025 OM BEST DOCTORS IN WORKERS' COMPENSATION LIST WILL OPEN ON FEBRUARY 15, 2025!

HOW THE PROCESS WORKS: 1.Nominations are submitted by employers, adjusters, case managers, attorneys, and other workers' compensation professionals who have firsthand experience with the doctor’s work. 2.Each nomination is subjected to a rigorous review process that includes evaluation, vetting, and feedback from those who have worked directly with the provider. 3.OM ensures that every doctor on the list meets the strict standards set for this designation, highlighting their expertise, dedication to exceptional care, and commitment to the workers' compensation community. Our goal is to make this list the most trusted resource in the industry—a symbol of excellence comparable to the “Michelin star” in the workers' compensation world. To nomination go to www.ommktg.com/bestdoctorsinw orkerscompensation

For over two decades, OM has been a trusted resource for connecting employers, adjusters, case managers, and other workers' compensation professionals with top doctors in the field. In 2022, OM elevated this mission by launching an online version of the OM directory, which has received widespread endorsement from employers, adjusters, and nurses across the industry. The OM directory offers easy access to WorkCompReady™ certified doctors who excel in the workers' compensation process. These doctors are known for delivering exceptional care, prioritizing patient safety, achieving positive outcomes, and maintaining effective communication. In August 2022, OM introduced "The Best Doctors in Workers' Compensation" list to recognize doctors who consistently set the highest standards for care. This list serves as a valuable resource for workers' compensation professionals searching for trusted doctors to treat injured employees.

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BEST DOCTORS

2022

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INSIDE THE SUCCESS OF THE 2024 GB FLEXWORKS/MDCPS VENDOR FAIR In April 30, 2024, GB FlexWorks and Miami-Dade County Public Schools (MDCPS) hosted an Ancillary Vendor Fair, an event that brought together vendors from across the district to celebrate their vital role in supporting the Workers’ Compensation program. Coordinated by Isabel Dovale, VP- Provider Network Development with Gallagher Bassett, and Rosa Royo, Director of Workers’ Compensation, this event highlighted the importance of partnership, appreciation, and community building. Bloom Magazine sat down with Isabel to discuss the effort, dedication, and meaning behind this successful event. Bloom Magazine: Isabel, the 2024 Ancillary Vendor Fair was a huge success! What inspired you and Rosa to organize this event? Isabel Dovale: Thank you! The Ancillary Vendor Fair was all about showing our appreciation for the people who help make the mission and vision of the program a reality. Vendors play such a key role in our system, and Rosa and I wanted to create a meaningful event where we could connect with them, acknowledge their efforts, and let them know how much their contributions matter. GB FlexWorks and MDCPS don’t just see vendors as service providers—they’re truly partners in what we do. Bloom Magazine: What was the most rewarding part of putting this event together? Isabel Dovale: Seeing the smiles on everyone’s faces and the genuine sense of connection. It was rewarding to watch vendors interact with our team, share their experiences, and feel recognized. Knowing that Rosa and I were able to create an atmosphere of gratitude and positive connections made every moment of planning worth it. Bloom Magazine: The event also included interviews with attendees. One question you asked was, “What do you value in your vendors?” What stood out to you in their responses?

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Isabel Dovale: The responses reinforced everything we aim for in our partnerships. People mentioned qualities like dependability, clear communication, empathy and integrity. What really struck me was the emphasis on trust—how much it matters to have vendors who follow through on their promises and are there when it counts. Bloom Magazine: Events like this require a lot of planning and coordination. What kept you motivated throughout the process?

Bloom Magazine: Any final thoughts you’d like to share with our readers?

Isabel Dovale: For both Rosa and me, it was the knowledge that this event would highlight the success of the program through collaboration and partnership. Our vendors are a vital part of the GB FlexWorks/MDCPS family, and this fair was an opportunity to say, “We see you, and we appreciate you.” That sense of purpose kept us going, even when the logistics became challenging.

Isabel Dovale: I want to extend my heartfelt thanks to all the vendors who participated and the GB FlexWorks/MDCPS team that made this event possible. Events like the Ancillary Vendor Fair remind us of the strength that comes from working closely together. Rosa and I are honored to be part of a community that understands the importance of these partnerships.

Bloom Magazine: Looking ahead, what do you hope for the future of the Ancillary Vendor Fair?

The 2024 GB FlexWorks/MDCPS Ancillary Vendor Fair was a celebration of collaboration and dedication, exemplified by the leadership of Isabel Dovale and Rosa Royo. Their efforts brought the community together, strengthening the foundation for continued success in supporting GB FlexWorks/Miami-Dade schools.

Isabel Dovale: Our focus will always be on fostering meaningful connections and continuing to show our appreciation for our partners. The Vendor Fair is an opportunity to strengthen relationships and ensure that everyone involved feels valued for their contributions to our schools and community.

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INSIDE ORTHOMIAMI A Conversation with Business Manager Claire Ceballos Bloom Magazine had the privilege of speaking with Claire Ceballos, Business Manager of OrthoMiami, to learn how the practice is setting a high standard in helping injured workers recover and return to their jobs safely. Known for its patient-first approach and commitment to quality care, OrthoMiami continues to earn the trust of employers, adjusters, and case managers alike. Bloom Magazine: OrthoMiami is a leader in patient care, and many employers trust the practice for its dedication to helping injured workers. How does OrthoMiami approach caring for injured workers? Claire Ceballos: At OrthoMiami, we follow a patientfirst approach that ensures injured workers receive the best possible care. Our doctors prioritize early diagnosis, minimally invasive treatments, and personalized recovery plans. We focus on getting workers back to their jobs safely and efficiently, while our administrative team ensures the entire process is smooth for everyone involved.

Bloom Magazine: How does OrthoMiami handle the paperwork and communication that comes with workers’ compensation? Claire Ceballos: We take pride in being efficient and reliable. Our dedicated Workers’ Compensation Department ensures all necessary forms, such as the DWC-25, are completed accurately and submitted within 24 to 48 hours. This quick turnaround minimizes delays. We also prioritize clear communication with adjusters, case managers, and employers to keep everyone aligned and focused on the worker’s recovery. Bloom Magazine: What steps do the doctors at OrthoMiami take to ensure injured workers receive the best care?

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Claire Ceballos: Our doctors are committed to

Bloom Magazine: Thank you, Claire, for taking the time

providing exceptional care. They begin with a

to share how OrthoMiami prioritizes the care of injured

thorough evaluation to identify the root cause of the injury. From there, they use minimally invasive techniques whenever possible to promote faster

workers and the importance of maintaining open communication with all the parties involved in their care.

recovery and minimize downtime. Every treatment plan is tailored to the specific needs of the injured worker, ensuring they receive the care that’s right for them.

Claire Ceballos: Thank you! At OrthoMiami, we’re dedicated to making sure injured workers receive the care and support they need to recover and return to

Bloom Magazine: Can you tell us more about the

work. Open communication and teamwork are key, and

doctors at OrthoMiami?

we’re proud to be part of that process every day.

Claire Ceballos: Absolutely! Our team of specialists is truly exceptional: 1.Dr. Cesar E. Ceballos, MD, FAAOS: Founder of OrthoMiami, specializing in sports medicine and arthroscopy, focusing on injuries to the shoulder, elbow, and knee. 2.Dr. Pieter J. Hommen, MD, FAAOS: An expert in joint preservation and cartilage repair for shoulder, hip, and knee injuries. 3.Dr. Rafael A. Sanchez, MD: Highly skilled in knee and shoulder arthroscopy, as well as shoulder replacement and fracture care. 4.Dr. Yoav Zvi, MD: Specializes in hip and knee joint replacements using advanced, minimally invasive techniques. 5.Dr. Yohandy Fuentes, DPM: A trusted expert in foot and ankle surgery, with a focus on reconstructive procedures and sports medicine. Bloom Magazine: Does OrthoMiami have a dedicated workers’ compensation team? Claire Ceballos: Yes, we have a dedicated Workers’ Compensation

Department.

They

ensure

all

paperwork is handled efficiently, communicate clearly with employers and case managers, and deliver exceptional care. Employers and case managers can reach out to us at workcomp@orthomiami.com

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INNOVATORS IN COMPREHENSIVE CASE MANAGEMENT

Are you looking for an experienced and reliable case management company? Look no further than Quinlan Medical Management.

MARI DIAZ ON BUILDING BLOOM AND THE ORANGE LAB BLOOM Magazine: Mari, The Orange Lab is officially opening its doors this June. This is such an exciting milestone. Tell us about the journey that led to this moment. Mari Diaz: This has been a dream in the making for years, and to see it finally come to life is surreal. The Orange Lab is a learning and certification hub exclusively for women in the workers’ compensation community. It’s built to help women grow, learn, and bloom through courses, workshops, and masterclasses led by some of the most respected leaders in our industry. Back in 2020, we started hosting weekly masterclasses through BLOOM. At the time, we wanted to create a space where women in workers’ comp could connect, learn, and support each other. What we didn’t realize was just how much it would take off. Week after week, we saw the impact these masterclasses had, and we knew we had to build something bigger. That’s where the vision for The Orange Lab was born—out of a deep desire to do education differently and create opportunities that truly empower women in this field. BLOOM Magazine: Why did you choose to name it The Orange Lab? Mari Diaz: Orange is such a powerful color. It represents growth, energy, and transformation, which is exactly what this space is about. Orange symbolizes boldness and courage, pushing us to take chances and embrace new beginnings. It’s uplifting and energizing, inspiring us to step outside our comfort zones. It represents prosperity and abundance, attracting success and positive change. Most importantly, it stands for strength and endurance, reminding us that no matter how many times we fall, we rise again. We didn’t want The Orange Lab to just be another education platform. We wanted it to be a place where women feel seen, supported, and encouraged to go after their biggest goals. BLOOM MAGAZINE | 86

BLOOM Magazine: What makes The Orange Lab different from other professional development programs? Mari Diaz: We’re flipping the script on traditional learning. So often, education can feel stiff, outdated, and disconnected from real-world challenges. The Orange Lab is about making learning personal, relevant, and empowering. We focus on real conversations, real experiences, and real growth. Women in workers’ comp have unique challenges and opportunities, and we want to provide the kind of education that actually speaks to them. Through our masterclasses, workshops, and certification programs, we’re not just handing out information —we’re building a community where women can truly bloom into their best selves. BLOOM Magazine: You’re also inviting facilitators to be part of this. Who should consider joining, and what can they expect? Mari Diaz: If you’re passionate about sharing your knowledge and helping others grow, we want you! We’re looking for facilitators who are experts in their fields and want to lead courses, workshops, or on-demand masterclass series. Facilitators will have the opportunity to teach, mentor, and connect with an engaged community of women who are eager to learn. Whether you’ve been teaching for years or this is your first time leading a program, if you have something valuable to share, we want to hear from you! BLOOM Magazine: What kind of topics are you looking for? Mari Diaz: We want to cover everything that helps women in workers’ comp bloom in their careers and personal growth. Some of the areas we’re focusing on include: Leadership & Professional Development Workers’ Compensation & Industry Expertise Mindset, Wellness & Personal Growth Business, Marketing & Entrepreneurship Financial Wellness & Career Growth Mental Health & Emotional Resilience Women’s Health & Wellness Nutrition BLOOM Magazine: How can someone get involved as a facilitator or participant? Mari Diaz: It’s easy! If you want to be a facilitator, just email us at teambloom@ommktg.com with your course topic and specialty. Once we receive your submission, we’ll send more details on the program and requirements. For participants, stay tuned! We’ll be announcing our first courses soon, and we can’t wait to welcome you to The Orange Lab. This is just the beginning, and we are so excited for what’s ahead! BLOOM MAGAZINE | 87

Selecting the Right Workers' Compensation Doctor: A Medical Case Manager’s Approach WRITTEN BY JADELL MENDEZ

Medical Case Managers (MCMs) play a crucial role in the workers' compensation system, ensuring injured employees receive proper medical care while facilitating their return to work. One of their key responsibilities is selecting the right doctor to manage an injured worker's treatment. The choice of physician can significantly impact recovery time, claim costs, and the overall efficiency of the workers' compensation process. This article explores the essential factors MCMs consider when choosing a workers' compensation doctor.

3. Track Record in Successful Return-to-Work Outcomes An effective doctor focuses not just on treating symptoms but also on facilitating a patient’s functional recovery. MCMs favor providers who support modified duty programs, collaborate with employers, and recommend suitable accommodations that allow injured workers to resume employment as soon as possible. A strong history of positive return-to-work outcomes is a key factor in the selection process.

KEY FACTORS MEDICAL CASE MANAGERS CONSIDER WHEN SELECTING A DOCTOR. 1. Specialization and Experience in Occupational Medicine MCMs prioritize doctors with expertise in occupational medicine or relevant specialties such as orthopedics, neurology, and physical therapy. Physicians with experience treating work-related injuries understand the complexities of workplace injuries and can tailor treatment plans that align with job demands and return-to-work goals. Board certification and a history of treating similar cases are key indicators of a provider’s suitability. 2. Understanding of Workers' Compensation Guidelines Workers' compensation involves legal and procedural requirements that differ from standard healthcare settings. MCMs seek doctors who are well-versed in state-specific workers’ compensation laws, treatment guidelines, and return-to-work protocols. These physicians must also provide clear documentation, as accurate and timely medical reports are essential for claim processing and compliance with regulatory standards.

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4. Communication and Collaboration Skills Effective communication between the doctor, MCMs, claim adjusters, employers, and physical therapists is critical. MCMs assess a provider’s willingness to engage in discussions about treatment progress, work restrictions, and recovery expectations. Doctors who proactively provide updates and recommendations help streamline the workers’ compensation process and prevent unnecessary claim delays. 5. Evidence-Based Treatment Approaches MCMs prioritize physicians who follow evidence-based medicine and avoid excessive or unnecessary treatments. Overprescription of opioids, unwarranted surgeries, and prolonged disability status can lead to higher claim costs and delayed recovery. Preference is given to doctors who emphasize conservative treatments first, such as physical therapy and rehabilitation, before considering invasive procedures.

Selecting the right workers' compensation doctor is a critical decision that impacts the injured worker’s recovery, claim efficiency, and return-towork success. Medical Case Managers play an instrumental role in identifying physicians who meet the necessary expertise, compliance, and communication standards. By carefully evaluating these factors, MCMs ensure injured employees receive high-quality care while helping to maintain an effective and cost-conscious workers' compensation system.

Jadell Mendez Bilingual Medical Case Manager, President & CEO MEDTeam Care Management

6. Reputation and Network Participation A provider’s reputation within the workers’ compensation community is another crucial factor. MCMs often rely on feedback from other case managers, adjusters, and employers to gauge a doctor’s effectiveness. Additionally, ensuring that a provider is within the insurance carrier’s network can help manage treatment costs while maintaining quality care. 7. Efficiency in Medical Reporting and Compliance Timely and detailed medical reporting is a non-negotiable requirement for workers' compensation cases. MCMs select doctors who provide comprehensive reports on injury status, work capacity, and recommended treatments. Physicians who promptly complete necessary paperwork facilitate faster claim approvals and ensure injured workers receive uninterrupted medical care. CHALLENGES IN SELECTING THE RIGHT DOCTOR Despite these selection criteria, MCMs face several challenges, including: 1. Limited Availability: Certain specialties may have shortages of providers, especially in rural areas. Also, there is a lack of additional physicians to provide additional care, one time change of treating physician, or to complete and IME, etc. 2. Cost Considerations: Balancing quality care with costeffectiveness remains a challenge, particularly when insurance companies seek to control expenses, or providers not willing to accept the fee for service under the workers compensation insurance. 3. Non-compliance: In some cases, dealing with an injured worker who does not follow the medical treatment, avoid office visits or simply does not cooperate during the rehab process becomes one of the most difficult challenges for MCMs services. BLOOM MAGAZINE | 89

MAKING D-M-EASY ARE YOU IN NEED OF RELIABLE DME SERVICES TO SUPPORT YOUR INJURED WORKERS? At CompEquip, we specialize in delivering comprehensive and cost-effective DME solutions tailored to meet your specific needs. Our dedicated team works closely with Adjusters, Risk Managers, and Case Managers to ensure seamless service and exceptional care. We understand the importance of cost-effectiveness and strive to provide solutions that maximize value without compromising on quality. With CompEquip, you can trust that our commitment to exceptional service and cost-effective solutions will exceed your expectations.

OFFICE/REFERRALS: 888-590-0002 | WWW.COMPEQUIP.NET | REFERRALS@COMPEQUIP.NET

Empowering Physicians for Long-Term Success in Workers' Compensation Unlike other organizations that focus on short-term fixes or sporadic referrals, our approach at OM is centered around building a solid foundation for your practice. We believe in sustained growth and aim to empower physicians to become leaders in the workers' compensation industry. By imparting essential skills and strategies, we ensure that our partner physicians have the tools to excel in this challenging field. We are committed to partnering with doctors who share our vision for long-term growth. If you're seeking quick marketing fixes or are only interested in a few referrals, we may not be the right fit for you. At OM, we seek collaboration with physicians who are dedicated to achieving substantial and lasting growth for many years to come.

For over two decades, OM has been at the forefront of empowering physicians and ancillary service providers in the workers' compensation field. Our unwavering goal is to assist doctors in establishing and expanding their practices, equipping them with the knowledge and resources needed to thrive in this specialized area. At OM, we understand the intricacies of the workers' compensation process and the importance of following best practices. Our expertise lies in guiding physicians to become trusted experts, sought after by employers in need of qualified medical professionals. With our comprehensive experience, we have consistently helped physicians achieve long-term success in their careers.

Join OM's growing panel of Doctors and Ancillary Providers, and let us build a strong foundation for your practice/organization, paving the way for sustained success in workers' compensation.

OM To learn more and take the first step towards partnership, please email us at info@ommktg.com. We look forward to connecting with you and providing the support you need to thrive in the workers' compensation industry.

WELLNESS In this section, we're diving deep into the essential aspects of daily life that contribute to your overall well-being and happiness – both personally and professionally. At BLOOM, we're here to be your trusted guide on your journey to living a fulfilling life. That means we're covering everything from workplace wellness to taking care of your physical and mental health, practicing mindfulness, and embracing self-care and self-love. Join us as we explore practical insights and inspiring stories to help you thrive in every aspect of your life.

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Chameleons Among Us – The Art of Faking It WRITTEN BY MARI DIAZ In a world that says it values authenticity and individuality, there’s a certain kind of person who seems to thrive by doing the exact opposite. These people are what we can call “chameleons”—those who know how to change themselves to fit into any social setting, not out of genuine curiosity or kindness, but simply because they crave attention and acceptance. They’re experts at blending in, adapting their personalities to reflect the people around them. But what drives this behavior, and what is the cost— to both themselves and those around them?

Chameleons have an unusual talent for reading the room and becoming exactly who others want them to be. Like actors in a play, they can easily switch beliefs, interests, and attitudes to match their surroundings. One moment, they might be passionately supporting a cause at a café, but if they’re in a different group later, they’ll eagerly take the opposite stance if it helps them fit in. For chameleons, it’s all about approval in the moment, about grasping for admiration—even if it means giving up any sense of who they truly are (if they even know that anymore).

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For them, it’s not about being real or honest; it’s about surviving in a world where they feel a need to belong. They act this way not because they want genuine connections, but because they constantly need to be liked and noticed. They will keep bending and molding themselves if it means others will like them. But there’s a cost to living like this, one they may not even realize. Living a life of constant pretense is exhausting. Chameleons put so much effort into keeping up their image that they often lose sight of who they really are. They’ve gotten so used to pleasing others that their real selves have faded into the background. And while they may seem to have a wide social circle, these relationships are usually shallow and built on appearances. Real connections—the kind that require honesty and vulnerability—are often sacrificed in their constant quest for approval.

In the end, chameleons live in a world of mirrors, reflecting the values and beliefs of those around them without ever showing anything real of their own. They remind us of the emptiness that comes from constantly seeking approval and the hollowness that follows a life built on pretending. And maybe they remind us to value our own authenticity even more— to hold on to the freedom that comes from showing up as ourselves, flaws and all. Because being real matters. Never hide your true self or try to blend in just to fit someone else’s idea of who you should be. Embrace who you are, and let your uniqueness shine. In a world that often feels full of masks and pretenders, staying true to yourself isn’t just brave—it’s priceless.

Eventually, the people around them feel the effects. It’s one thing to think you share values and interests with someone, only to later realize they were just playing a role. When the truth comes out, it can be disappointing, even painful, to see the illusion for what it is. The truth about chameleons often reveals itself in ways that leave others feeling let down and deceived.

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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The Power of Being Intentional with Your Words WRITTEN BY NICKCOLA BARBER It wasn’t until I began to lean into my spiritual practice— journaling, speaking affirmations, sitting in stillness— that I started to understand the true weight of my words. I began experimenting. Each morning, before checking my phone or opening my inbox, I’d say aloud: “Today will be a good day. I am grounded, I am capable, I am ready.” And slowly, the days did begin to feel lighter. I wasn’t just saying it—I was setting the tone for how I would show up. There’s something sacred about the words we speak. They’re not just sounds or letters strung together—they’re seeds. Every word we release carries a vibration, an energy that echoes into the world around us and returns to us in form. When we speak with intention, we give life to our dreams, our healing, and our becoming.

“Your words are seeds— speak them with reverence.” For a long time, I didn’t realize how much power my words held. I would casually say things like “I’m always tired” or “Nothing ever works out for me,” without a second thought. I thought I was just being honest. But the more I said it, the more I experienced it. My words became selffulfilling prophecies. They shaped how I saw myself, how I moved through the world, and what I allowed myself to receive.

“Speak as if the universe is listening—because it is.” There’s a difference between reacting to life and cocreating it. Speaking with intention is one way we move from survival to sovereignty. When you say, “I will overcome any adversity or obstacle,” you’re not pretending challenges don’t exist. You’re reminding yourself of your power to rise through them. That shift in mindset becomes a shift in energy—and that shift in energy becomes a shift in reality.

“Your voice holds vision. Use it to build the life you desire.” Being intentional with your words doesn’t require perfection. It requires presence. It’s about pausing before you speak and asking yourself, Is this in alignment with who I want to be? With the life I’m building? Whether it’s the way you speak to yourself in the mirror, the way you talk about your goals, or how you describe your relationships—words matter. BLOOM MAGAZINE | 95

Journal Prompts to Align Your Voice with Your Vision!

If you’ve ever spoken life into a friend and watched them light up, then you already know the magic. You can do the same for yourself. You can speak healing over your body. You can call in clarity. You can affirm your joy, your abundance, your peace. It starts with one choice, one phrase, one intentional sentence.

1. What are three things I often say about myself that I want to reframe with love and intention? 2. How do I speak to myself when no one is around? How can I shift that inner dialogue? 3. What affirmations make me feel empowered, calm, or inspired? 4. What would it feel like to truly believe in the words I speak? 5. Write a personal mantra or affirmation that reflects who you are becoming. 6. When was the last time my words changed the outcome of a situation—for better or worse? 7. If I spoke to my life like it was listening, what would I want it to hear every day?

“Let your words be both your anchor and your wings.” Here are a few simple but powerful phrases to begin your day with: • “Today, I choose peace.” • “I am attracting what aligns with my highest good.” • “My voice is powerful, and I speak with purpose.” • “I am grateful for this day and all it brings.” • “I believe in the life I am creating.” You don’t have to shout it. You don’t have to say it for anyone else to hear. But say it like you mean it. Let the words sink in. Let them wrap around you like armor and honey. Being intentional with your words is a daily practice—a gentle reminder that you are both the speaker and the creator of your path. And when your voice and your vision are aligned, the universe listens. So, what are you speaking into your life today? BLOOM MAGAZINE | 96

Nickcola Barber Director of Complex Case Management AccordCare www.accord care.com

A HEARTFELT PLEA: Men, Wake Up and Take Control of Your Health

WRITTEN BY NELSON GONZALEZ Men, it's time to wake up from this slumber of neglect. It's time to take control of your lives and prioritize your well-being. For too long, we've ignored the ticking time bomb of heart disease, cancer, and other chronic illnesses, allowing them to steal precious time from us and our loved ones. Imagine the tears in your loved ones' eyes, the pain they endure as they watch you suffer from the consequences of your neglect. Imagine the heartbreak they feel when you're gone too soon. Can you bear the thought of leaving them behind, your legacy cut short by a preventable disease? The statistics are stark. Men are more likely to die from all-cause mortality, heart disease, cancer, and metabolic dysfunction than women. It's a crisis that demands our attention. We must break free from the societal expectations that discourage men from seeking help or prioritizing their health. It's time to shatter the myth of invincibility and acknowledge that we are vulnerable.

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Your health is your greatest asset. It's the foundation upon which your entire life is built. Neglect it, and everything else will crumble. Fuel your body with the right nutrients, move your body regularly, and banish harmful habits like smoking and excessive alcohol consumption. Take control of your stress, your environment, and your choices. Remember, you are not alone in this fight. We are here to support you. Let's take back our health and live our lives to the fullest. For your sake, for the sake of your loved ones, wake up and take action. The numbers are alarming, but they don't tell the whole story. Imagine the man who missed his child's first steps because he was too sick to get out of bed. Imagine the father who couldn't play catch with his son because of chronic pain. Imagine the husband who couldn't be there for his partner when they needed him most. These are the real-life consequences of neglecting your health. Don't let these tragedies happen to you. Take control of your life and prioritize your well-being. Many of the diseases that afflict men are preventable. By making healthy lifestyle choices, you can significantly reduce your risk of heart disease, cancer, stroke, and other chronic conditions. • Eat a healthy diet: Focus on fruits, vegetables, whole grains, lean proteins, and healthy fats. • Exercise regularly: Aim for at least 30 minutes of moderate-intensity exercise most days of the week. • Don't smoke: Smoking is a major risk factor for many diseases. Quitting smoking can significantly improve your health. • Manage stress: Find healthy ways to manage stress, such as meditation, yoga, or spending time in nature. • Get regular checkups: See your doctor for regular checkups and screenings. IF YOU'RE STRUGGLING WITH YOUR HEALTH, DON'T HESITATE TO SEEK HELP FROM A HEALTHCARE PROFESSIONAL. THERE ARE MANY RESOURCES AVAILABLE TO SUPPORT YOU ON YOUR JOURNEY TO BETTER HEALTH. MEN, IT'S TIME TO WAKE UP AND TAKE CONTROL OF YOUR LIVES. YOUR HEALTH IS WORTH FIGHTING FOR. DON'T LET THESE SILENT KILLERS STEAL YOUR PRECIOUS TIME.

Nelson Gonzalez Executive Director - Florida Rehab Without Walls

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Why I Love Cold Water Therapy and Crystal Masks for My Face WRITTEN BY MARI DIAZ When life feels overwhelming, or my skin just needs a little extra love, I turn to two of my favorite rituals—cold water therapy for the face and chilled crystal masks. These simple yet effective treatments not only transform my skin but also help me destress and relax. If you’ve never tried these cooling rituals, let me tell you why they’re worth adding to your self-care routine. They’re refreshing, soothing, and a quick way to feel rejuvenated—inside and out. Cold water therapy for the face is like a wake-up call for your skin. Splashing your face with ice-cold water or dipping it into a chilled bowl stimulates circulation, which helps reduce puffiness, tighten pores, and give you that healthy glow we all love. It’s especially great for those mornings when you feel like your face is holding onto yesterday’s tiredness. For me, it’s also my go-to trick when my skin feels inflamed or irritated. The cold helps calm redness and swelling, making my skin look and feel balanced. BLOOM MAGAZINE | 100

And here’s a little tip I love: Freeze herbs or flower petals like chamomile, mint, or rose into ice cubes and use them in your cold water therapy. Not only do they add a touch of luxury, but they also provide gentle benefits for your skin. Cold crystal masks are a slightly more indulgent way to enjoy the benefits of cooling treatments. Made from stones like jade or rose quartz, these masks feel amazing when chilled and placed over your face. The coolness helps reduce puffiness, especially around the eyes, while also soothing tired skin. But what I love most is how relaxing they are. When I use a cold crystal mask, it’s my time to lie back, close my eyes, and let the cool sensation work its magic. It’s like an instant de-stressor for both my skin and my mind. If you’re dealing with tension, sinus pressure, or just need a little break, this mask can be a lifesaver. Beyond the amazing benefits for your skin, these cooling rituals are also incredible for relaxation. There’s something about the refreshing sensation of cold water or the gentle weight of a crystal mask that makes it easier to let go of stress. I love starting my day with cold water therapy for my face—it wakes me up, makes me feel refreshed, and puts me in the right mindset. And in the evenings, a cold crystal mask is my go-to for unwinding. It’s a small but powerful way to feel calm and cared for. Ready to give these a try? Here’s how to start: 1. Cold Water Therapy for the Face 2. Fill a bowl with cold water and add a few ice cubes. 3. Dip your face in for a few seconds, or use a clean washcloth to gently pat the cold water onto your skin. 4. For an extra touch, freeze herbal or floral-infused ice cubes to add soothing properties. 5. Cold Crystal Mask 6. Chill your crystal mask in the fridge for at least 30 minutes. 7. Find a comfortable spot, place the mask over your face, and relax for 10–15 minutes. 8. Use this time to breathe deeply and let the cool sensation melt away stress. These simple rituals are more than just skincare—they’re little moments of self-care that leave you feeling refreshed, relaxed, and radiant. Whether it’s the invigorating boost of cold water therapy or the soothing touch of a chilled crystal mask, these treatments are an easy way to show yourself some love. If you’re looking for a quick way to refresh your skin and calm your mind, I can’t recommend these rituals enough. They’ve become some of my favorite ways to care for myself, and I hope you’ll enjoy them too.

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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Mindfulness, Mental Health & Crystals— Am I Onto Something? WRITTEN BY SAMANTHA DIAZ Life moves fast. Between deadlines, responsibilities, and the constant noise of the world, it’s easy to feel disconnected—from ourselves, from our emotions, from the present moment. As someone currently pursuing my master’s in mental health counseling, I spend a lot of time reflecting on what it means to truly care for our minds and spirits.

Mental health isn’t just about managing stress or treating symptoms—it’s about cultivating a deeper relationship with ourselves. That’s where mindfulness comes in. It’s a practice of paying attention, of slowing down, of noticing what we often ignore. Whether it’s through deep breathing, meditation, or simply being fully present in everyday tasks, mindfulness allows us to step out of autopilot and into awareness. Research shows that mindfulness brings about various positive psychological effects, including increased subjective well-being, reduced psychological symptoms and emotional reactivity, and improved behavioral regulation. And then, there are crystals. I genuinely believe in their healing energy—not just as beautiful stones, but as powerful tools for balance and intention. While mainstream science hasn’t fully embraced their effects, countless people, including myself, have experienced a sense of grounding, clarity, and emotional relief through working with them. Whether it's the soothing presence of amethyst or the heartopening energy of rose quartz, crystals have a way of enhancing mindfulness and fostering a deeper connection to ourselves. For me, the intersection of psychology and holistic practices is fascinating. Science tells us that mindfulness reduces stress, improves emotional regulation, and even changes the brain. And while crystals may not be a replacement for therapy or medication, if they bring comfort, intention, or even just a small moment of peace in a chaotic day, then they have value. At the end of the day, mental health is deeply personal. What works for one person may not work for another. The key is to stay open, explore, and find what brings you balance. For me, it’s a mix of psychology, mindfulness, and, yes, a little bit of crystals. What about you?

Samantha Diaz Travel & Lifestyle Blogger www.travelandbrew.com IG: @iamsamanthasdiaz

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THE YEAR OF THE SNAKE A Time for Growth, Intuition, and Transformation WRITTEN BY MARI DIAZ The Year of the Snake is here, bringing a quiet but powerful energy of wisdom, renewal, and transformation. In Chinese astrology, the snake is known for its deep intuition, strategic thinking, and ability to shed what no longer serves it. This year is all about trusting yourself, making thoughtful moves, and stepping into a stronger, wiser version of who you are. Just like a snake sheds its skin, this is the perfect time to let go of habits, fears, or routines that aren’t working anymore. Whether it’s in your personal life, career, or relationships, embrace the idea that growth comes from releasing the old and making space for the new.

The snake is deeply intuitive, and this year encourages you to listen to that inner voice. If something feels off, trust that feeling. If an opportunity excites you, don’t overthink it. Go for it. This is a time to move with confidence and let your instincts guide you in the right direction. The energy of the snake isn’t about rushing into things. It’s about being intentional. Slow down, think things through, and make strategic choices that align with your long-term vision. Small, focused steps will lead to big wins. Change can feel uncertain, but the snake reminds us that transformation is natural and necessary. Instead of resisting it, step into it with an open heart. Let go of what’s holding you back and trust that something better is on the way. The Year of the Snake is all about stepping into your power, trusting yourself, and embracing change with confidence. Stay focused, listen to your intuition, and make moves that truly align with who you are. This year has the potential to be one of your most transformative yet! BLOOM MAGAZINE | 105

COULD YOUR NEXT CUP OF TEA BE THE HEALING RITUAL YOU NEED? WRITTEN BY MARI DIAZ When life feels heavy or overwhelming, I find myself turning to one of my favorite self-care rituals—making a cup of tea. It’s simple, soothing, and always feels like a little hug from Mother Earth. Tea has become more than just a drink for me. It’s a way to slow down, take a breath, and reconnect with myself. Whether I need a moment of calm, a bit of energy, or just something warm and comforting, tea is always there. And honestly, it might be just what you need too.

For me, making tea isn’t just about the drink itself; it’s about the whole process. Choosing the herbs, watching the water steep, and holding the warm cup in my hands —it’s all part of the ritual. When I’m stressed, chamomile tea helps me feel calm and grounded. On days when I need a little boost, ginger and lemon give me that spark of energy. After a big meal, peppermint tea works wonders to soothe my stomach. And when my body feels achy or inflamed, turmeric tea is like a warm, golden remedy.

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Every cup feels like a little act of care, a way to show up for myself and listen to what my body needs. The beautiful thing about tea is that it’s so simple, yet so powerful. It doesn’t take much time, and it doesn’t have to be fancy. You just need a few minutes, some herbs or tea bags, and hot water. In those few moments of steeping, something magical happens. You slow down. You breathe. You’re present. It’s a chance to pause and check in with yourself—something we all need more of in our busy lives. And let’s be honest, there’s just something comforting about holding a warm cup. It’s like a signal to your mind and body that it’s okay to relax, to take a moment for yourself. HOW TO START YOUR OWN TEA RITUAL If this sounds like something you’d love to try, start small. Think about what you need most right now. Do you want to feel calm, energized, or soothed? Pick a tea that matches that feeling. 1.Need calm? Go for chamomile or lavender. 2.Looking for energy? Try ginger or lemon. 3.Want something soothing? Peppermint is a great choice. Once you’ve picked your tea, take your time making it. Notice the colors, the scents, and the warmth in your hands. Let the act of making tea be just as much a part of the ritual as drinking it. Tea reminds me every day that healing and care don’t have to be complicated. Sometimes, it’s as simple as sitting down with a warm cup and letting yourself just be. This little ritual has brought so much comfort and joy into my life, and I hope it can do the same for you. So, the next time you’re feeling stressed, tired, or just in need of a moment to yourself, try making a cup of tea. It might just become your favorite self-care ritual too.

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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MORNING ROUTINE FOR A SUCCESSFUL AND PRODUCTIVE DAY WRITTEN BY MARI DIAZ Everyone’s mornings look different, shaped by different schedules, responsibilities, and lifestyles. Some start the day in quiet solitude, while others jump into action with family or work demands. Regardless of what your mornings look like, building a routine that supports your mind and body can make all the difference. The way you start your morning can shape the rest of your day. Whether your mornings are quiet or packed with responsibilities, creating a routine that supports your mind and body can set you up for success. A productive morning doesn’t mean following a rigid schedule, it’s about finding small, meaningful habits that help you feel focused, energized, and ready to tackle the day ahead. Here are simple steps to build a morning routine that works for you.

1. Wake Up with Intention Instead of rushing out of bed, take a few moments to wake up gently. Use a soft alarm tone, stretch your body, or take a deep breath to start your day with calm and clarity. A peaceful start can help you feel more in control. 2. Get Moving Incorporating movement into your morning, even for a few minutes, can help wake up your body and mind. This could be stretching, light exercise, or simply walking around your home. Movement boosts energy and prepares you for the day ahead. BLOOM MAGAZINE | 108

3. Hydrate First Start your day by drinking a glass of water to rehydrate your body after sleep. Adding a slice of lemon or cucumber can make it feel refreshing and energizing. Staying hydrated improves focus and supports overall well-being. 4. Eat a Balanced Breakfast Fueling your body with a nutritious breakfast helps you stay focused and productive. It doesn’t need to be elaborate, simple options like a smoothie, eggs, or whole-grain toast can provide the energy you need to start strong. 5. Take a Moment for Stillness Whether it’s a minute of deep breathing, a quick meditation, or sitting quietly with your thoughts, stillness can help clear your mind and reduce stress. These small moments of calm can set the tone for a more focused day. 6. Set Daily Intentions Think about what you want to accomplish or how you want to feel during the day. Whether it’s staying organized, being kind, or completing a specific task, setting an intention provides focus and purpose. Writing it down can help reinforce your goal. 7. Limit Morning Distractions Avoid checking emails or scrolling through social media as soon as you wake up. Instead, use the first part of your day for yourself. This helps you maintain a clear and positive mindset before diving into work or responsibilities. 8. Include Something You Enjoy Incorporate a small activity that brings you joy, like sipping your favorite coffee, reading a few pages of a book, or listening to music. These enjoyable moments can brighten your mood and make your morning feel more fulfilling. 9. Adapt to Your Schedule Every day is different, so your morning routine should be flexible. Some mornings you may have time for all your rituals, while others may only allow for one or two. Focus on what works best for you and let go of the need for perfection. 10. Practice Gratitude End your morning routine by reflecting on something you’re thankful for. It could be as simple as appreciating the weather, the people around you, or an opportunity ahead. Gratitude fosters a positive mindset and helps you approach your day with optimism. Your Morning, Your Success A successful morning routine doesn’t have to be complicated, it’s about creating habits that fit into your life and help you feel prepared, focused, and energized. Start small, choosing one or two habits to try, and build from there. With consistency, your mornings can become a powerful tool for a productive and successful day.

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com BLOOM MAGAZINE | 109

RECOVERY BEGINS AND ENDS WITH THE ORTHOPEDIC CLINIC.

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TRAVEL The Travel section in BLOOM Magazine is your ultimate guide to discovering the most exciting travel destinations and hidden gems. With insider tips on packing, budgeting, and inspiration, readers can plan their next vacation with ease. Featuring stunning photography and takeing readers on a visual journey to some of the most beautiful places on earth. Whether you're a seasoned traveler or planning your first trip, this section is a must-read to make the most out of your travels.

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A CHANGE OF SCENERY IS SOMETIMES THE BEST FORM OF SELF-CARE. Bloom Magazine

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Prague Czech Republic

WRITTEN & PHOTOGRAPHY BY SAMANTHA DIAZ Some cities impress you, and others enchant you. Prague does both. With its medieval charm, red-roofed skyline, and the Vltava River winding through its heart, the Czech capital feels like something out of a storybook. From the haunting beauty of its Gothic cathedrals to the warm glow of its centuries-old pubs, Prague is a city that invites you to lose yourself in its history, one cobblestone street at a time. I had the perfect excuse to visit when I kicked off my 30th birthday trip here in January. It was the first stop of my journey, and Prague set the tone beautifully. Wandering through Old Town with the crisp winter air and fewer crowds made the whole experience feel even more magical—like I had the city’s history all to myself.

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And then there’s the Old Jewish Cemetery in Josefov. It’s hauntingly beautiful, with centuries-old gravestones stacked upon one another, each telling a silent story of Prague’s past. Prague is a city best enjoyed one meal (or beer) at a time. Czech cuisine is hearty, comforting, and perfect for fueling a day of exploring. Svíčková – A Czech classic: tender beef in a creamy vegetable sauce, served with bread dumplings and topped with a dollop of whipped cream and cranberry sauce. Vepřo knedlo zelo – The ultimate Czech comfort food: roast pork, fluffy dumplings, and sauerkraut, best enjoyed with a cold Pilsner Urquell (Prague takes its beer seriously!). Goulash – A thick, paprika-rich stew that warms you up on chilly days, paired with—of course—more dumplings. Medovník (Honey Cake) – A traditional Czech dessert made of thin layers of honey-infused sponge cake and creamy caramel filling. Lightly sweet with a delicate texture, it pairs perfectly with a strong cup of coffee.

Start your journey in Old Town Square, the city’s beating heart. Surrounded by pastel-colored buildings, this historic square is where you’ll find Prague’s Astronomical Clock, a mesmerizing medieval wonder that has been marking time since 1410. Every hour, a small crowd gathers to watch the mechanical figures put on a charming, centuries-old show. Cross the legendary Charles Bridge, one of the most picturesque spots in Europe. Flanked by 30 baroque statues, this stone bridge connects Old Town to Prague Castle, offering dreamy views of the river and cityscape along the way. Once you reach Prague Castle, get ready to be transported into another era. More than just a castle, it’s a sprawling complex of historic buildings, including St. Vitus Cathedral, a Gothic masterpiece that looms over the city like a guardian from another time.

Prague is beautiful year-round, but January’s quiet charm made my visit magical—crisp air, glowing streetlights, and cozy cafés. Spring and fall bring mild weather and vibrant scenery, while December’s Christmas markets turn the city into a festive wonderland. Public transport is efficient and affordable, but Prague is best explored on foot—where hidden alleys, historic courtyards, and candle-lit cafés create the city’s true magic. Prague was the perfect first stop for my birthday adventure —a city where history feels alive, where every bridge and street tells a story, and where I could soak in the beauty of a place that has stood the test of time. Whether you’re standing on Charles Bridge at sunset, sipping Czech beer in a centuries-old pub, or simply watching the world go by in Old Town Square, Prague will enchant you—and keep calling you back.

For a different perspective, head to Petrin Hill, where a charming funicular ride will take you to one of the best panoramic viewpoints in the city. If you’re up for a climb, the Petrin Lookout Tower—often called Prague’s “mini Eiffel Tower”—offers an even more breathtaking view. Prague isn’t just about grand landmarks—it’s also about the little secrets hiding around every corner. Wandering through the winding streets of Malá Strana (Lesser Town), I found myself in a quiet world of colorful facades, hidden courtyards, and tuckedaway cafés, where it felt like time had slowed down. One of the most unexpected highlights was the John Lennon Wall—a vibrant explosion of street art, poetry, and messages of hope. Originally a place of peaceful rebellion during communist rule, it now serves as a constantly evolving symbol of freedom and creativity.

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Vienna

Austria

WRITTEN & PHOTOGRAPHY BY SAMANTHA DIAZ Vienna isn’t just a place—it’s an experience. This city, once the beating heart of the Habsburg Empire, is where history lingers in grand palaces, where art and music breathe through its streets, and where a cup of coffee is a ritual, not just a drink. Whether you’re here for the Baroque beauty, the rich cultural scene, or simply to indulge in a slice of the original Sachertorte, Vienna will sweep you off your feet. I had the chance to experience it firsthand when I traveled to Vienna this January to celebrate my 30th birthday. There was something magical about wandering through its elegant streets in the crisp winter air, wrapped in the city's old-world charm, with twinkling lights still lingering from the holidays. Vienna in winter is pure enchantment—cozy cafés, grand museums, and the perfect excuse to indulge in as much hot chocolate mit Schlag (whipped cream) as possible.

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What’s a visit without indulging in the local flavors? Wiener Schnitzel – Thin, crispy, and golden, this veal cutlet is best enjoyed at places like Figlmüller, known as Vienna’s schnitzel institution. Apfelstrudel – A delicate, flaky pastry filled with warm spiced apples, perfect with a side of vanilla sauce. Tafelspitz – A dish that was once a Habsburg favorite, this boiled beef specialty is comforting and full of flavor. Heuriger Wine Taverns – Vienna is one of the few capitals with its own vineyards! Head to Grinzing or Neustift am Walde, grab a glass of young Austrian wine, and enjoy some live folk music. Vienna shines year-round—with spring and fall offering pleasant weather and December’s Christmas markets adding festive charm. January’s quiet beauty made it the perfect setting for my milestone birthday. Public transport is efficient, but Vienna is best explored on foot, where every cobbled street leads to history, charm, and a cozy café.

Walking through Vienna feels like stepping into a grand, well-kept secret. The Schönbrunn Palace, with its golden-hued façade and endless gardens, is a must. Once the summer escape of emperors, it’s now yours to explore. For something even more central, the Hofburg Palace isn’t just another stunning building— it’s a portal into imperial history. Inside, you’ll find the Sisi Museum, dedicated to Empress Elisabeth, a complex and fascinating figure whose life was anything but the fairytale we imagine.

Vienna is a city that doesn’t just invite you in—it embraces you. It’s where art and history live in harmony, where music drifts through the streets, and where every café visit feels like a moment suspended in time. Whether you're exploring a palace, admiring Klimt’s golden brushstrokes, or savoring that perfect bite of Sachertorte, Vienna promises one thing —it will stay with you long after you leave. For me, it was the perfect place to welcome a new decade of life, wrapped in history, beauty, and a touch of chocolate.

And then, there’s St. Stephen’s Cathedral, rising above the city like a Gothic guardian. Climbing the 343 steps of the South Tower may leave you breathless, but so will the view at the top. In Vienna, coffee isn’t just caffeine—it’s a lifestyle. The city’s cafés are time capsules where you can sit for hours with a newspaper, a slice of cake, and no one rushing you out. Café Central once hosted great minds like Freud and Trotsky, while Café Sperl feels like a scene from a 19th-century novel. And then, there’s the legendary Café Sacher, home to the worldfamous Sachertorte. A slice of this rich chocolate cake, layered with apricot jam and sealed under a perfect dark chocolate glaze, is almost a Viennese rite of passage. Enjoy it with a Melange (Vienna’s answer to a cappuccino) and soak in the oldworld glamour. I had my birthday cake here—because if there’s ever a time to treat yourself to the most famous chocolate cake in the world, it’s when you turn 30 in Vienna. Vienna is an art lover’s paradise, and you don’t have to look far to find something extraordinary. The Belvedere Palacehouses Gustav Klimt’s masterpiece The Kiss, glowing in gold and romance. Meanwhile, the Kunsthistorisches Museumis an absolute treasure chest, with works by Vermeer, Rubens, and Rembrandt. If you love books and history, the Austrian National Library will leave you speechless. Located within the Hofburg, this baroque library is all high ceilings, grand staircases, and endless shelves of ancient books—like something straight out of Beauty and the Beast.

Samantha Diaz Travel & Lifestyle Blogger www.travelandbrew.com IG: @iamsamanthasdiaz

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NEWS & Welcome to Bloom's News, Events, Challenges & Contests! Here, we provide a glimpse of the latest happenings in our growing community. While we can't cover everything, you'll find exciting events, news, and developments taking root here. For a comprehensive list of all our offerings, including events, challenges, contests, dinners, CEUs, workshops, masterclasses, podcasts, Bloom TV, and more, be sure to visit the Bloom community at justbloomcollective.com. Stay informed and become a part of our thriving community!

EVENTS BLOOM MAGAZINE | 118

GET YOUR ORGANIZATION’S SERVICES OR PRODUCTS SEEN BY THOUSANDS OF WORKERS' COMPENSATION PROFESSIONALS

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GIFTS WITH PURPOSE When it's time to express gratitude to your clients, go beyond the ordinary and make a statement with our Maker to Market collection—the gift that gives back.

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GET FIRST ACCESS TO THE 2025 OM ANNUAL SYMPOSIUMS Be the first to know when registration opens for the 2025 OM Annual Symposiums! Our free, one-day symposiums are designed for adjusters, case managers, safety representatives, workers’ compensation specialists, nurses, and risk managers. Attendees can also earn continuing education credits. Sign up for our mailing list today to receive early access to event dates, registration, and exclusive updates. To get on the list, email rsvp@ommktg.com or ozzydiaz@ommktg.com. For sponsorship and exhibitor opportunities, please email ozzydiaz@ommktg.com.

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Take your personal and professional growth to the next level with live & on-demand masterclasses designed for adjusters, risk managers, nurses, and workers' compensation professionals. We bring you expert-led sessions on self-care, mindfulness, productivity, nutrition, fitness, and overall well-being—because thriving at work starts with taking care of yourself.

Become a Masterclass Sponsor Now! Support the growth of industry professionals while gaining valuable visibility. To get involved, email Samantha at samantha@ommktg.com.

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SHOWCASE YOUR PRODUCTS OR SERVICES IN BLOOM MAGAZINE! Get your brand in front of adjusters, risk managers, case managers, employers, doctors, brokers, and attorneys who trust and engage with Bloom Magazine. With tens of thousands of readers, your ad reaches key decision-makers in workers' compensation, risk, insurance, and healthcare—and stays in their hands for months as a go-to resource. Our cost-effective advertising ensures lasting impact, with carefully curated content that keeps your message relevant. Don't miss this opportunity to showcase your products or services to the right audience—advertise with Bloom Magazine today! VISIT OUR WEBSITE AT WWW.JUSTBLOOMCO.COM OR EMAIL US AT INFO@OMMKTG.COM

Haven't Joined The Self Love Club Yet? The Self Love Club, established in 2018 by founder Mari Diaz, is an exclusive women's empowerment group dedicated to fostering a supportive community of amazing women who empower and uplift one another. Through our focus on health, wellness, confidence, and self-love, we aim to empower women to overcome self-doubt and increase their self-worth. We invite you to join us in helping grow our community and creating a space where every woman can thrive and grow together. TO BECOME PART OF THE SELF LOVE CLUB: 1.First, become a member of the Bloom community at www.justbloomcollective.com. 2.Look to the left of your screen and scroll down until you see the Self Love Club. 3.Then, scroll down to find the Self Love Chapter. 4.Click "join" to become a member.

Let's continue empowering women and building a balanced, fulfilling, and successful lifestyle, career, or business together! See you there!

Schedule A Wellbeing Day! WORKING IN PARTNERSHIP WITH EMPLOYERS TO SUPPORT A HEALTHIER HAPPIER WORKPLACE. Wellbeing days offer employees a wonderful opportunity to explore various health and wellness benefits accessible to them while also fostering greater selfawareness about their overall health and well-being. It's a chance for individuals to invest in their own health journey and discover resources that can enhance their overall quality of life.

Musculoskeletal workshops

Wellness days have become more diverse to accommodate the changing work landscape, with both onsite and virtual options now available. This flexibility is especially beneficial for workforces transitioning to remote setups and becoming geographically dispersed.

Customized Leadership Development workshops

The Bloom team takes care of every aspect of planning and logistics, ensuring a seamless experience. But our dedication to wellness extends far beyond the physical. We believe in fostering a work environment that empowers employees to find fulfillment in their roles, and offers ample opportunities for both professional and personal growth.

Wellness & Preventive workshops Exercise and Fitness classes Health Screenings Financial Wellness workshops Mindfulness and Meditation workshops Ergonomics Assessments and Training Productivity workshops Flower Markets DIY Scrub bar Laughter Works at Work Desk Yoga Stress Management workshops DIY workshops that offer hands-on classes for art, dance, music, painting, tea blending, cooking, and more. The possibilities are endless!

To book a class, workshop, or well-being day or learn more information, contact teambloom@ommktg.com

THE GIVING BACK PROJECT! All you need to do is check in to Bloom daily and engage with us for a chance to be our lucky winners! The Giving Back Project has become a beloved initiative within our community, with adjusters, risk managers, and nurses eagerly looking forward to our monthly contests and giveaways. Since its launch in 2020, the project has been dedicated to bringing joy and excitement to those we serve. Through partnerships with industry leaders, we curate engaging contests and offer incredible prizes that make every giveaway truly special.

COMMUNITY PARTNERS OM Bloom magazine + community

If you're new to the Giving Back Project, here's a quick introduction. Our mission is to spread joy, excitement, and kindness throughout the community. Each month, we team up with industry leaders to host thrilling contests and exclusive giveaways. With exceptional prizes up for grabs, you won’t want to miss out! But the Giving Back Project is about more than just winning. It’s a movement dedicated to making a real impact by supporting local charities that change lives. Each month, a portion of our efforts directly benefits organizations making a difference in our community. Together, we can bring hope and create lasting change where it’s needed most.

None of this would be possible without the support of our incredible community partners. Their dedication and commitment have been the heartbeat of this project.

WANT TO BE A MONTHLY GIVING BACK PROJECT COMMUNITY PARTNER? email teambloom@ommktg.com for more information!

VOLUNTEERS NEEDED

Now, every Bloom member has the power to choose and support the causes they're passionate about. It's about your choice and your impact! Choose a charity close to your heart and show your support through donations and spreading awareness. Volunteer your time and skills to make a meaningful difference. Start a fundraising drive for your chosen charity, supported by Bloom's tools and resources. Lead a Bloom Circle dedicated to a specific cause and drive change in your community.

To learn more, write to teambloom@ommktg.com

What You Can Do

M C I RCL O O

Together, we can create a significant impact for causes nationwide! Let's make a positive change and leave a legacy filled with compassion and empowerment. Get involved TODAY and be part of something bigger than yourself!

CHARITIES WE SUPPORT

Looking to obtain CEU credits for your licensed employees or yourself? OM CEU'S are presented by industry-leading experts with specialized knowledge in workers' compensation. OM offers various relevant workers' compensation continuing education courses that help busy professionals meet their continuing education requirements. All Our programs include the latest advances and developments in the workers' compensation industry. Your virtual or on-site session can be scheduled for your whole staff on your choice of day and time. Important Notice: Our team is ready to provide the information you need and help you plan ongoing mandatory credit requirements.

OUR IN-HOUSE EDUCATIONAL DEPARTMENT IS ACCREDITED FOR: • Adjusters - All Lines • Nurses • Attorney • Case Managers • On-site /Virtual Lunch & Learn • Ask the Expert Q&A Workshop • Expert Panel CEU Discussion • Seminar/Conference • Webinars • Dinner & CEUs

For mailing list sign-up, course scheduling, speaker requests, certification, or vendor opportunities, contact Ozzy at ozzydiaz@ommktg.com.

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Bloom Magazine

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In 2025 I will:

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Bloom Magazine

worksheet

SELF-LOVE MENU Check off the activities as you complete them and enjoy your self-love practice!

TAKE A FEW DEEP BREATHS

5 MIN.

STRETCH YOUR BODY

5 MIN.

DANCE TO YOUR FAVOURITE SONG

5 MIN.

PRACTICE GRATITUDE

15 MIN.

READ A CHAPTER OF A BOOK

15 MIN.

JOURNAL OUT YOUR THOUGHTS

15 MIN.

TAKE A WALK OUTSIDE

30 MIN.

GET CREATIVE

30 MIN.

TRY OUT A NEW RECIPE

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Bloom Magazine

worksheet

Self-Love Write 3 Affirmations

What Does Self Love Mean To You?

How Often Do You Practice Self Love?

List 3 Things You Want To Start Doing For Yourself

Future Goals & Manifestation

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DARE TO BLOOM

Bloom magazine + community