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Bloom MAGAZINE

Miami Surgical Center

LEADS THE WAY WITH FIRST CORI◊ ROBOT FOR KNEE REPLACEMENT

Specially Curated for Women in Workers' Compensation! Registration is NOW OPEN for Bloom’s Women in Workers’ Compensation Retreat (Me, Inc)!

DATES AND LOCATIONS: November 8th, 2024 The Factory, Atlanta, Georgia March 7th, 2025 Haya Hotel, Tampa, Florida April 11th - 17th, 2025 Florence, Italy 2026 Greece (more information coming soon!) What is a Bloom Retreat? A Bloom Retreat is a conference-style event designed to empower and inspire women in the workers' compensation industry to prioritize self-love and wellness in their daily lives.

For more information, please email teambloom@ommktg.com

TRUST THE NEXT CHAPTER, BECAUSE YOU ARE THE AUTHOR Bloom Magazine

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A nationwide community for women in workers' compensation Bloom serves as both a community and a national publication specifically designed for women in the workers' compensation, risk management, insurance, and healthcare sectors. Our community includes Risk Managers, Adjusters, Claims Managers, Case Managers, Nurses, and other industry leaders.As a member, you gain access to a wide array of benefits, including weekly CEUs, masterclasses, networking events, symposiums, a selflove club, annual retreats, conferences, mentoring programs, scholarships, job listings, and much more. These resources are meticulously curated to support your personal growth, career advancement, and overall well-being.

Scan our QR code to join or search the web at www.justbloomcollective.com

sun, summer & just begin

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Keep blooming and sign up to receive our newsletter! Sign up to receive the Bloom magazine newsletter today and be among the first to get our latest issues as soon as they're released. Our magazines are essential reads for professionals in the workers' compensation, risk, insurance, and healthcare sectors. By subscribing, you'll stay up-to-date on everything happening at Bloom, including exclusive insights, CEUs, conferences, content, and events.

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Table of Contents A Letter From The Bloom Team | 11 Editorial Board | 12 Cover Story | 14

Tell Us What You Do OM | 60 ERMI | 62 Focus Brain Therapy | 63 Quinlan Medical Management | 64

Workers’ Compensation

Andrew Sabolic | 38

Key Strategies for Supporting Workers'

Eunice Gutierrez | 40

Compensation Adjusters | 66 The Other Side of the Claim: Mental Health

Challenges for Workers' Compensation Adjusters | 68 Occupational Heat Exposure: Risks, Treatment, and Prevention | 72 Paul Paterson: Reimagining Carpal Tunnel Syndrome | 74 Dear Dr. Medina Column | 78 Championing Kids' Chance of Florida | 80 Handling Complex Workers' Compensation Cases: Best Practices and Insights | 83 Understanding Distal Biceps Tears in Workers Comp: Diagnosis and Treatment Options | 86

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Table of Contents Workers’ Compensation (cont.) The Driving Force of Motivation: Essential for Personal and Professional Success | 90 Tennis Elbow: Causes, Symptoms, and Treatment | 92 Best Doctors in Workers' Compensation 2024 List | 98 Relation Insurance Services: Leading the Way in Workers' Compensation | 100 Honoring the Legacy & Leaders Behind the WCI Conference | 102

Wellness 40 One-Sentence Self-Care Tips | 106 What’s In Front is Greater Than What’s Behind You | 108 Can ADHD Be A Superpower? | 110 Your Guide To A Grounding Bath Ritual | 114 Natural Ways To Decrease Anxiety | 116 The Silent Sufferers: Why Men's Health Needs A Revolution | 118 From Diagnosis to Determination: My Journey from Breast Cancer Survivor to Nonprofit Leader | 122 The Bloom Team’s Favorites | 127

Travel Mykonos: A Mini Guide to the Quintessential Greek Island Experience | 130 Seville: A Mini Guide to Spain's Cultural Gem | 132

News & Events | 134-148 Worksheets | 149-154 BLOOM MAGAZINE | 10

To Our Readers Hello Bloomers! Welcome to our 8th edition—what a journey it has been! We're thrilled to share a wealth of content with you, including the highly anticipated announcement of the 2024 Best Doctors in Workers Comp OM list! First and foremost, a heartfelt thank you to everyone who has supported us along the way. Your encouragement is truly invaluable to us. At Bloom, our mission is to highlight the dedicated professionals who are shaping the worker's compensation industry. We strive to be your ultimate resource for industry leaders, noteworthy events, and all things that inspire and inform. But our commitment goes beyond that—we are passionate about empowering our readers to live their best lives and achieve their fullest potential. That's why our magazine is filled with informative and uplifting articles covering health, personal development, and all aspects of worker's compensation. Once again, a sincere thank you to all who believe in and support us. Your contributions make our success possible. Keep Blooming!

Love, The Bloom Team! BLOOM MAGAZINE | 11

Bloom Magazine Editorial Board Founder, CEO Editor in Chief, Creative Director Editor at Large, Design Director Executive Editor Vice President, Marketing

Mari Diaz Samantha Diaz Melissa Diaz Anailis Diaz Ozzy Diaz

Chief Revenue Officer

Osberto Diaz

Advertising Account Executive

Carlos Ramos

Advertising Account Executive

Joselyn Chamorro

Contributing Writer

Dr. Claire Muselman

Contributing Writer

Sandy Avina

Contributing Writer

Chikita Mann

Contributing Writer

Jadell Mendez

Contributing Writer

Anand Panchal, MD

Contributing Writer

Eric Balaguer, MD

Contributing Writer

Licia Thompson

Contributing Writer

Nelson Gonzalez

Contributing Writer

Ashley Lloyd

About the Cover We visited the Miami Surgical Center to see the cutting-edge CORI◊ Robot and learn more about how they are the first and only Ambulatory Surgery Center (ASC) in South Florida to utilize this advanced technology. Photo by: Dorian Ash

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THE RESISTANCE OFTEN FEELS THE GREATEST WHEN YOU'RE GETTING DANGEROUSLY CLOSE TO A BREAKTHROUGH, SO NOW IS NOT THE TIME TO TAKE YOUR FOOT OFF THE GAS. BLOOM MAGAZINE | 13

Miami Surgical Center LEADS THE WAY WITH FIRST CORI◊ ROBOT FOR KNEE REPLACEMENT Written by Mari Diaz

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In the world of workers' compensation, where every moment counts and every decision impacts the lives of injured workers, choosing the right surgical center is crucial. Employers, adjusters, and nurses all aim to prioritize the well-being of injured workers, making the selection of a medical partner an important choice. Miami Surgical Center has just made this decision easier and more exciting than ever before with groundbreaking news. Miami Surgical Center is now the FIRST and ONLY Ambulatory Surgery Center (ASC) in South Florida to offer robotic surgery with the state-of-the-art CORI◊ Robot! This is BIG NEWS for everyone involved in workers' compensation. Miami Surgical Center has always set the industry standard for excellence and innovation in orthopedic care, but this latest advancement catapults them even further ahead. The CORI◊ Robot represents a revolutionary leap in the way orthopedic surgeons perform total and partial knee replacements, and Miami Surgical Center is at the forefront of this technology. The CORI◊ Robot is the only handheld robotics technology for joint replacement, working seamlessly with the surgeon’s skilled hands to ensure precise positioning of the implant components during surgery.

This advanced system tailors every procedure to the patient’s unique anatomy, potentially improving the function, feel, and longevity of the knee implant. The result? Unparalleled accuracy, significantly better patient outcomes, and faster recovery times. The benefits don’t stop there. The CORI◊ Robot eliminates the need for a preoperative CT scan, reducing the patient’s exposure to potentially harmful radiation and enhancing the overall patient experience. This not only makes the procedure safer but also addresses the issue of insurance carriers not approving pre-op CT scans. For workers' compensation professionals, the introduction of the CORI◊ Robot means faster recovery times and improved function for injured workers. This technology allows patients to return to their jobs more quickly and with better outcomes, ensuring they receive the highest standard of care. The system’s ability to replicate a natural-feeling knee with the JOURNEY II implant further enhances the recovery experience, making sure each patient gets the best possible treatment.

Choosing Miami Surgical Center means choosing a partner that is not just committed to excellence and innovation but is also leading the way in robotic surgery. The introduction of the CORI◊ Robot ensures that injured workers receive the best care and achieve the best outcomes. By incorporating the CORI◊ Robot into their practice, Miami Surgical Center continues to revolutionize orthopedic surgery, providing injured workers with the advanced care they deserve. This exciting development reinforces their reputation as a trusted and indispensable partner in the workers' compensation community. Get ready to experience the future of orthopedic care at Miami Surgical Center – the first in South Florida to bring you the CORI◊ Robot!

Miami Surgical Center’s team of distinguished doctors is leading the way in utilizing the CORI◊ Robot. The expert team includes: Dr. Julio Robla Dr. Joseph Fernandez Dr. Richard Glosser Dr. Fernando Aran Dr. Michael Mijares These physicians are not only leaders in orthopedic care but are now also pioneers in robotic surgery. They have undergone extensive training to perform surgeries with the CORI◊ Robot, showcasing their commitment to providing technological advancements to their patients. For adjusters, employers, or case managers looking to schedule a patient with one of these esteemed doctors, Miami Surgical Center can be reached at (305) 595-2414. This is a monumental step forward for Miami Surgical Center, solidifying their position as the go-to choice for workers' compensation cases. BLOOM MAGAZINE | 15

"We are incredibly excited to introduce the CORI◊ Robot at Miami Surgical Center. Being the first Ambulatory Surgery Center in South Florida to offer this advanced technology is a testament to our commitment to providing the highest level of care to our patients. The CORI◊ Robot allows our skilled surgeons to perform knee replacements with unparalleled precision and accuracy, leading to better outcomes and faster recovery times for our patients. This innovation represents a significant leap forward in our ability to serve the workers' compensation community and ensure that injured workers receive the best possible care." - Isa Goenaga, Administrator at Miami Surgical Center

The introduction of the CORI◊ Robot at Miami Surgical Center marks a new chapter in orthopedic surgery. This technology enhances our ability to customize knee replacements to each patient's unique anatomy, resulting in improved functionality and longevity of the implants and decreased post operative pain. It's a game-changer for our patients and their recovery process." - Dr. Julio Robla

"Integrating the CORI◊ Robot into our surgical procedures is a testament to our dedication to innovative and patient-centered care. This technology allows us to perform highly precise surgeries, leading to quicker recovery times and better overall results for our patients, especially those in the workers' compensation program." -Dr. Joseph Fernandez

The CORI◊ Robot is an incredible advancement in knee replacement surgery. Its accuracy in implant positioning and knee balancing significantly increases patient satisfaction and recovery outcomes. We are proud to be at the forefront of this technology, offering our patients the best possible care." - Dr. Richard Glosser

“Having the CORI◊ Robot at our disposal allows us to perform knee surgeries with unprecedented precision. The ability to eliminate the need for a preoperative CT scan not only reduces radiation exposure for our patients but also streamlines the entire surgical process, ensuring a safer and more efficient experience." - Dr. Fernando Aran

"Using the CORI◊ Robot, we can achieve a new level of precision in knee replacements that was previously unattainable. This advancement not only enhances the surgical process but also significantly improves the recovery experience for our patients, allowing them to return to their daily lives faster and with greater confidence." - Dr. Michael Mijares

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PEOPLE TO This section focuses on the heart of the workers' compensation industry - the people! We will take the time to get to know these individuals on a personal level and explore their roles and significant contributions to the industry.

KNOW BLOOM MAGAZINE | 17

Jennifer Seay Redefining Worker's Compensation Case Management in Georgia In an exclusive interview with Bloom Magazine, we had the privilege of speaking with Jennifer Seay, Vice President of Complete Medical Management, a leading provider of worker's compensation case management services in Georgia. With over two decades of experience in the field, Seay shared her invaluable insights into her role, the industry's trends, and the significant impact her company is making in facilitating the recovery of injured workers. Join us as we delve into her journey and gain a deeper understanding of her perspectives on the future of worker's compensation case management. Jennifer Seay is at the helm of Complete Medical Management, overseeing a dedicated team of field case managers who coordinate medical and vocational rehabilitation for injured workers across Georgia. Working closely with insurance carriers, employers, and legal professionals, Seay ensures that the best possible recovery outcomes are achieved following work-related accidents. Having devoted twenty-three years to the field, Seay's experience as a field case manager and rehabilitation supplier is extensive. When asked about her current projects, she emphasized her focus on expanding Complete Medical Management's presence in Georgia. Alongside supporting her team and customers, Seay actively manages her own caseload, maintaining direct involvement in working with injured workers. For Seay, the most fulfilling aspect of her job lies in the daily challenges it presents. "It is never boring," she expressed with enthusiasm. She thrives on being in the field, working directly with clients and building relationships with the professionals involved in the recovery process. Witnessing her clients' progress is an integral part of her work, bringing her a sense of reward and fulfillment. Her journey into the worker's compensation industry was not a predetermined path. From a young age, Seay knew she wanted to work in a healthcare-related field, particularly with individuals with disabilities and special needs. However, she had no prior knowledge of field case management and the opportunities it would present. Reflecting on her career, she expressed gratitude that it has led her to her current role and the chance to make a difference in the lives of injured workers. When discussing the skills crucial to her role, Seay highlighted effective communication, multitasking, and critical thinking. As a case manager, she faces various demands and unexpected situations daily, requiring adaptability and organization. These skills, coupled with her compassionate approach, enable her to provide the best possible support to injured workers.

Throughout her career, Seay has learned the invaluable lesson of embracing change and new opportunities for growth. Taking a significant risk two years ago, she embarked on building Complete Medical Management, stepping into the unknown. With confidence in her abilities and a strong support system, she successfully developed the company into a reputable provider of worker's compensation case management services. Looking ahead, Seay anticipates significant changes in the industry over the next five years. Technological advances will transform the recovery process for clients, while also improving operational efficiency for case managers. She also expects evolving legal frameworks and regulations to impact the services provided, requiring ongoing adjustments in practices. Jennifer Seay's dedication, compassion, and forward-thinking mindset have positioned Complete Medical Management as a leading provider of worker's compensation case management services in Georgia. Through her leadership, the company empowers injured workers on their journey to recovery. Bloom Magazine looks forward to following the continued success and impact of Complete Medical Management in the years to come.

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Tammy Boyd Leading the Charge in Advancing Patient-Centric Practices in Workers' Compensation In the demanding world of workers' compensation, it takes a remarkable leader to leave a lasting impact and inspire positive change. Tammy Boyd, Chief Revenue Officer of Lakeside Neurologic, stands as a testament to this. With a background in healthcare marketing and a passion for making a difference, Tammy has dedicated her career to improving the lives of injured workers. In this exclusive interview, Tammy shares her insights, passion, and strategies for success in the workers' compensation landscape. Tammy’s journey in the workers' compensation field began unexpectedly, yet her impact has been extraordinary. Transitioning from healthcare marketing, she joined a small neurorehabilitation company on Florida’s west coast. This move allowed her to channel her creativity and strategic thinking into a field where she could make a significant difference. As the Chief Revenue Officer of Lakeside Neurologic, Tammy plays a pivotal role in the organization's success and its commitment to providing comprehensive neurorehabilitation and neurobehavioral treatment. Under her leadership, Lakeside Neurologic has become synonymous with compassionate and effective care for injured workers, setting a benchmark in the industry. The organization's recent multi-million-dollar infrastructure renewal reflects its dedication to becoming a nationally recognized neurorehabilitation program. Now, Tammy envisions a future in the workers' compensation industry driven by efficiency and innovation. She believes that embracing technology and automating routine tasks will pave the way for more critical thinking and strategic planning. By adopting new technologies, the industry can bridge gaps and improve outcomes for injured workers. One of Tammy's remarkable qualities is her ability to balance her professional responsibilities with personal commitments. Through meticulous planning and organization, she ensures that personal well-being remains a priority alongside her demanding role. This approach allows Tammy to excel in her work while also devoting time to her family, personal interests, and self-care. “I’ve learned to set boundaries. I love my career, but I make sure to prioritize my health and family time," she explains. "Taking time for personal care isn't selfish; it's essential for my well-being." As a leader, Tammy takes immense pride in the growth and success of her team. At Lakeside Neurologic, she fosters a culture of meritocracy, providing opportunities for individuals to advance from entry-level positions to roles of greater responsibility. Witnessing the development of her team members and their ability to find innovative solutions brings great joy and fulfillment to Tammy. When asked about the most rewarding aspect of her job, Tammy emphasizes the profound impact she and her team have on injured workers' lives. She recounts the inspiring stories of individuals who have overcome significant challenges and regained their independence, thanks to the comprehensive care provided by Lakeside Neurologic. Knowing that her work improves the quality of life for others is what motivates Tammy every day. Tammy's commitment to making a difference extends beyond her role at Lakeside Neurologic. She has been actively involved with Kids' Chance of Florida since 2017, currently serving as Vice President on the Executive Board. This non-profit organization provides scholarships to children of injured workers, with a 100% graduation rate among its scholarship recipients. Working with like-minded, caring professionals who want to make a positive impact in the lives of others is inspiring for Tammy.

To maintain her well-being amidst the demands of her work, Tammy finds solace in spending quality time with her family and indulging in self-care activities like hot yoga and massages. She believes in the importance of setting boundaries between work and personal life, ensuring that she remains present during family time and prioritizes her health and wellbeing. “Personal care is not a luxury; it's a necessity for my well-being,” she shares. The best career advice Tammy received is to "do what you love and the money will follow." She has always been passionate about marketing and has successfully applied this passion to her work. Her hobbies include photography, particularly capturing her son's baseball games. Photography has become a passion of hers, starting with taking photos of her son’s baseball games, and now she is the official photographer for Kids' Chance of Florida and other organizations. Tammy aspires to start her own business someday. She has witnessed significant changes in the workers' compensation field, particularly the shift towards remote work and the adoption of technology such as virtual meetings, telemedicine, and AIdriven predictive analytics. She sees staffing shortages and regulatory complexities as major issues in the industry. The workers' compensation industry is constantly evolving, and Tammy believes adaptation and innovation are crucial to addressing these challenges. Tammy Boyd's journey is a remarkable example of leadership, resilience, and dedication. Her story inspires others to pursue their passions, build meaningful relationships, and strive for excellence in their careers. As she continues to shape the future of the workers' compensation industry, Tammy remains a true advocate for injured workers, embodying compassion and driving positive change.

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DID YOU KNOW? Direct to specialist care can save roughly 60% on workers' compensation claims. Dr. Tosca Kinchelow is a highly skilled specialist at The Orthopaedic Hand and Arm Center, where she focuses on the diagnosis and treatment of work-related injuries. She is wellversed in the Florida Workers' Compensation system and is dedicated to helping injured workers recover and return to work effectively. At the Orthopaedic Hand and Arm Center, our mission is to provide top-quality care and support to individuals who have sustained workrelated injuries, so they can make a full recovery and get back to their job duties as soon as possible.

www.orthohandandarm.com

BEST BEST BEST DOCTORS DOCTORS DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

IN WORKERS'2 COMPENSATION 0 2 2

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Serving Broward and Miami-Dade counties

Phone: 888.908.9036 Email: info@myohac.com

Marina Edwards Navigating the Balance of Compassion and Career in Workers' Compensation Marina Edwards, the Executive Vice President and Medical Case Manager at Presque Isle Rehabilitation, brings a unique blend of medical expertise and a passion for helping others to the workers' compensation industry. With over 18 years of nursing experience, she has dedicated 11 of those years to Presque Isle Rehabilitation, where she manages her own caseload of claimants while leading the case management team. Her background in Emergency Medicine and Trauma has equipped her to excel in handling catastrophic claims and navigating the complex world of workers' compensation. Marina's journey into the world of workers' compensation was somewhat serendipitous. She began her career as a nurse in the high-pressure environment of Emergency Medicine and Trauma, where every moment counted. It was during this time that she developed a keen sense of empathy and a desire to make a difference in people's lives during their most vulnerable moments. By chance, she had the opportunity to join Presque Isle Rehabilitation for part-time per diem work in case management. This change of pace allowed her to see the other side of injuries, beyond the initial trauma. She could now follow the patient's journey through recovery and play a direct role in their rehabilitation and well-being. Marina's deep-rooted desire to help people led her to embrace the challenges and complexities of the workers' compensation industry. She saw it as an opportunity to guide individuals through what can be a confusing and stressful process, providing them with the support they need at a critical juncture in their lives. As the Executive Vice President of Presque Isle Rehabilitation and the Team Leader for the case management contingent, she manages her own caseload of claimants while leading her team, demonstrating her commitment to hands-on involvement in patient care. What Marina finds most fulfilling about her job is the power to facilitate communication between all parties involved in a claim. The ability to bring together the injured worker, the carrier, the insured, and other stakeholders leads to smoother claim handling and increased satisfaction for everyone. She emphasizes the importance of trust and communication, stating, "During difficult life experiences, that extra touchpoint from a trusted professional really goes a long way in making injured workers feel cared for and closing the gaps between the carrier, insured, and injured party."

One of Marina's most cherished memories as a case manager was witnessing an amputee take his first steps with a prosthetic limb. Marina draws motivation from the knowledge that she is making other people's lives and jobs easier. Outside of her demanding career, Marina finds solace in gardening, baking, reading, and traveling. She is an avid sports fan, particularly when it comes to ice hockey, football, and baseball, and she enjoys attending Philadelphia sporting events whenever possible. Marina's approach to maintaining work-life balance is rooted in organization and prioritization. She treats her responsibilities as daily chores, ensuring that her family's needs are met and that she makes the most of her professional time. Marina Edwards' journey from emergency medicine to workers' compensation exemplifies her dedication to making a positive impact on people's lives. Her story is a testament to the power of compassion, communication, and continuous learning in the everevolving landscape of workers' compensation.

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Tanya Waters Navigating the Complexities of Risk Management and Fostering Innovation in Workers’ Compensation BLOOM Magazine had the privilege of sitting down with Tanya Waters, Denny’s Director of Risk Management, RIMS-CRMP. Tanya Waters is a woman of many hats, leveraging over 25 years of experience in the insurance industry to manage Denny’s entire SelfInsured Insurance Program for all company-owned restaurants in the United States. Her role involves close collaboration with brokers on coverage placement and with TPAs on claims management, litigation, and vendor management. Additionally, she serves as Secretary for the Western Carolina RIMS Chapter and actively participates in Denny’s DEI Council, chairing the Women’s Leadership Business Resource Group and contributing to the LGBTQ+ Business Resource Group. Reflecting on her extensive career, Tanya shared, "I have been part of the insurance community for 25+ years in various roles on the client side as well as the carrier side. I started my career as a workers’ compensation adjuster and then pivoted to a claims manager role. I continued my insurance path as a risk manager for a grocery store chain and a liability unit manager on the carrier side before joining Denny’s approximately nine years ago." When asked about her favorite part of the job, Tanya responded with enthusiasm, "The people! At Denny’s, we love to feed people—body, mind, and soul." Interestingly, Tanya did not always envision a career in risk management. "No, I took the trade route after high school and obtained a paralegal degree. It landed me a position as a worker’s compensation adjuster, and I learned I loved the interaction with people and assisting them in navigating their claim," she revealed. Success in her role, according to Tanya, requires an inquisitive mindset, strategic thinking, and problem-solving skills. One of the most important lessons she has learned over her career is to "lean in when opportunities present themselves. Don’t be afraid to raise your hand and take on a stretch assignment or an opportunity for advancement even when you feel you may not have every qualification needed." A typical week for Tanya involves a multitude of tasks and interactions. "Way too many meetings that could be an email," she joked. "Working closely with my field partners; district managers and human resources on guest and employee incidents. Collaborating with our defense attorneys and TPA on litigation strategy. Ongoing discussions with our broker on renewal strategies. Managing our claim processes to ensure adherence to our service instructions. Lots of interaction with our injured workers and guests." One of the most significant changes she has observed in the field since she started is the abundance of data. "You must know what the data means and how to effectively use it," she emphasized. Currently, one of the major issues keeping industry professionals up at night is cybersecurity. On a more personal note, Tanya revealed, "I appear to many people as an extrovert, but I am very introverted and must work harder in social settings." Despite her cautious nature as an insurance professional, she once braved a cenote during a family vacation in Mexico, describing it as "scary and invigorating all at the same time."

Her best career advice? "Venture outside of your comfort zone." In her downtime, she enjoys spending time with her family—cooking, camping, being outdoors, and enjoying lazy lake and beach days. Starting her day by prioritizing her to-do list, Tanya ensures she has time to breathe and reflect. Despite her adventurous aspirations, such as parasailing, her aversion to heights has kept her grounded. Describing herself as "perfectly imperfect, inquisitive, and kind," Tanya believes her biggest strength is her self-awareness. When meeting someone for the first time, she always notices their smile. One of the most significant learning experiences for Tanya has been overcoming her internal voice that could lead her astray. Balancing work and life, or as she prefers to call it, work/life harmony, involves deciding what is important and being present in those moments. Reflecting on happiness, Tanya shared, "I am lucky enough to say I have had a life of happiness so far; many different chapters and I have enjoyed all of them and look forward to the next." If stranded on a deserted island, Tanya would bring her family, her dogs, and a bottle of expensive champagne. Looking ahead, she believes the industry will evolve significantly in the next five years, blending data science, automation, and artificial intelligence due to the declining interest among youth in insurance careers. Tanya Waters’ journey and insights offer a captivating glimpse into the dynamic field of risk management, highlighting the importance of adaptability, strategic thinking, and the human element in the ever-evolving landscape of the insurance industry.

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Cindy Laugesen A Empowering Figure in Workers' Compensation Through Legal Expertise Meet Cindy Laugesen, a senior paralegal at the Law Offices of Butts and Johnson, who plays a crucial role in assisting attorneys Brett and Todd Johnson. With her unwavering dedication and compassion, Cindy strives to help injured workers navigate the complexities of the workers' compensation landscape. Over the years, she has honed her expertise, finding fulfillment in making a tangible difference in the lives of her clients. Through her commitment to work-life balance and her passion for empowering others, Cindy stands as a shining example in the workers' compensation community. Cindy’s responsibilities include filing court documents, managing correspondence, scheduling evaluations, and coordinating client appointments. The most rewarding aspect of her job is making a tangible difference in the lives of injured workers. Whether it’s getting their treatments authorized, restoring their benefits, or simply lending a sympathetic ear, Cindy strives to alleviate their stress and bring some peace into their lives. Cindy's journey into the workers' compensation industry began after her honorable discharge from the US Army in 2001, where she served as a court reporter. Eager to continue in the legal field, she joined the Law Offices of Butts and Johnson without much knowledge of workers' compensation laws. Over the years, her passion for the job has grown, fueled by the countless clients she has helped and the meaningful impact she has made in their lives. For Cindy, the key to success in her role lies in her ability to empathize with her clients. When a client reaches out in a panic, she takes pride in providing prompt and reassuring answers to their questions. Her focus on easing their concerns allows them to concentrate on their recovery without unnecessary stress. Cindy's goal is to ensure her clients feel confident that their case is in capable hands. Cindy acknowledges the challenges in the workers' compensation industry, such as the departure of doctors due to the complexities of dealing with certain insurance companies. She works diligently to navigate these obstacles and ensure her clients receive timely medical evaluations to advance their cases. To stay updated with the latest trends and developments in the industry, Cindy attends webinars from various sources and benefits from her close working relationship with her experienced attorneys. Among the many memorable experiences in Cindy’s career, one stands out as a testament to the appreciation clients have for the firm's work. A grateful client coordinated with her to create a painted replica of her attorney's hiking trip. The gesture touched Cindy deeply, reminding her of the profound impact her team's work can have on the lives of their clients.

Cindy attributes her ability to maintain a healthy work-life balance to the supportive environment provided by her firm. She recalls never having to worry about taking time off for family commitments when her son was young. Recognizing signs of burnout, Cindy takes steps to prevent it from affecting her work and personal life. When feeling overwhelmed, she shifts her focus to less complex tasks or engages in physical activities outside to reset and recharge. As the workers' compensation industry continues to evolve, Cindy's compassionate approach, commitment to her clients, and dedication to a healthy work-life balance will undoubtedly serve as an inspiration for her colleagues and clients alike. With her belief in finding fulfillment both professionally and personally, Cindy Laugesen shines as an exemplary figure in the workers' compensation community.

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Sara Platt Paving the Way for Efficiency and Collaboration in Workers' Compensation Sara Platt, a Workers Compensation Specialist at TheKey, has dedicated her career to managing workers' compensation claims and processes in the home health industry. With a passion for ensuring the safety and well-being of employees, Sara has become an integral part of her company’s mission to keep clients safe and comfortable in their homes. “I love knowing I am contributing to keeping employees safe, which impacts the clients we serve to help them stay in their home and not in an assisted living or facility,” Sara shared. Her motivation and dedication are clear, driving her to come into work every day. Starting her career right out of high school, Sara worked for an attorney’s office during the summer. She has witnessed significant changes in the field since then, particularly the shift from paper files to digital files. This evolution has streamlined processes and improved efficiency, making her job both challenging and rewarding. Sara's typical work week is filled with calls and collaborations on how to better serve employees and clients. “Several teams collaborate to improve the company process for the clients we serve,” she explained. This teamwork is essential in creating a supportive and efficient environment. A notable accomplishment in Sara's career is her participation on panels at conferences, where she speaks about her most difficult and challenging claims. “Implementation of safety programs is my favorite thing about what I do,” she said. “This impacts everyone in the company and our clients. I love knowing I am contributing to the safety and well-being of others.” When asked about her productivity hacks, Sara emphasized the importance of to-do lists and calendar reminders, coupled with some “pick me up” music to get her going. Her dedication to productivity and organization is evident in her approach to her work. Sara is also passionate about her hobbies, which include traveling, attending football and hockey games, and spending time with her husband, kids, and dog. She enjoys making wreaths, practicing yoga, barre, pilates, and cycling. Her love for these activities helps her maintain a balanced life. Sara recently completed her degree in June and will walk in August to receive her Associates in Healthcare Administration and Bachelors in Healthcare Management. She is set to begin her Masters in January. This significant milestone is a testament to her perseverance and dedication. Networking is another crucial aspect of Sara's professional life. “Reaching out and maintaining as many contacts as I can and nurturing those relationships,” she explained, is her approach to building a robust professional network. Sara’s admiration for Megan Zoeller, a director at her previous employer, highlights her appreciation for strong leadership. “I admire her leadership skills and her approach to managing teams. She is positive and approachable,” she said.

Describing herself as friendly, energetic, and supportive, Sara values common sense over intelligence and emphasizes the importance of being open and approachable in her job. Her leadership style is impacted by her experiences as a mother and a professional in a male-dominated field, underscoring the importance of empowering and supporting other women. If I could make one change in the workers' compensation industry, it would be a universal system across all insurance companies to exchange information or make all the state laws very similar,” Sara mentioned. This change, she believes, would significantly streamline processes and improve efficiency. Reflecting on her happiest moments, Sara fondly remembers the time when her kids were still at home, going to their games and watching them be carefree. These memories, along with her dedication to her family and career, paint a picture of a woman who is deeply committed to both her personal and professional life. Sara Platt's journey as a Workers Compensation Specialist is marked by dedication, passion, and a commitment to making a positive impact. Her insights and experiences provide a captivating glimpse into the dynamic world of workers' compensation, highlighting the importance of safety, teamwork, and personal growth.

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Joy Taylor Balancing Leadership, Patient Care, and Innovation in Healthcare BLOOM Magazine had the opportunity of sitting down with Joy Taylor, COO of Axion Spine & Neurosurgery. Joy Taylor's journey from corporate litigator to healthcare management is as inspiring as it is impressive. "I began my career as a corporate litigator but followed my heart and ended up in healthcare management, partnering with physicians to run their businesses, and I'm so grateful I did," she shared. Today, Joy serves as the COO of Axion Spine & Neurosurgery, where she is dedicated to improving patient care and streamlining healthcare operations. A typical week for Joy is dynamic and filled with various responsibilities. From managing teams to overseeing expansion projects, her days are busy yet fulfilling. Currently, she is excited about their expansion on the south side of town, which will allow the facility to offer injection services there. "Feeling we have a genuine impact by providing exceptional care and spot-on recommendations that ensure patients get the right care for the right diagnosis—that’s what really motivates me," Joy emphasized, highlighting her commitment to excellence in patient care. Joy's journey into the worker compensation industry was driven by a desire to provide better care for patients. "We saw so many patients who had gotten surgeries they didn't need or didn't get the most appropriate surgery for their condition in a timely manner, and felt like we could help direct care in more appropriate ways," she explained. Over the years, Joy has seen significant changes in the field, particularly the decline of private practice groups, which she believes negatively impacts patient care. "There is also increasing economic pressure, as payers want to pay physicians less, but costs go up every year," she added. Despite the challenges, Joy remains motivated by her belief in conservative spine care. "We are committed to only operating when it is truly needed, and operating no more than is truly needed," she asserted. This philosophy not only ensures patient safety but also promotes trust and integrity within the healthcare system. Joy's favorite productivity hack is setting 30-minute timers and eliminating all distractions during that period. This approach allows her to maximize her efficiency and maintain focus throughout her busy day. Her dedication to productivity is matched by her passion for networking. "Meet everyone with an open heart and try to see where you can help each other," she advised, emphasizing the importance of building and nurturing professional relationships. Reflecting on her career, Joy is most proud of building her group and surgery center. "I believe we have the ultimate destination for the best spine care and the highest level of patient service," she said. Her commitment to excellence and innovation has undoubtedly contributed to her success in the healthcare industry.

As a woman leader, Joy acknowledges the unique challenges she faces but believes that her ability to understand subtle nuances and adapt her communication style has been an asset. "Women are often attuned to layers of subtlety and subtext, and their communication styles tend to be more nuanced and easily modified to suit the situation," she observed. She also stresses the importance of women empowering and supporting each other. "We often see things in each other that we cannot see in ourselves, and holding up that 'mirror' to each other helps us expand our view," she remarked. When it comes to balancing work and home life, Joy admits it's a challenge. "I'm not sure I do!!! But I try hard to create some hard and fast rules. I try not to work much on the weekend, and definitely not before noon on Saturday and not before 5 p.m. on Sunday," she shared. This approach helps her maintain some semblance of balance amidst her demanding schedule. Joy is inspired by the growth of their practice and the beauty of springtime. Her approach to networking and leadership, combined with her dedication to patient care, makes her a remarkable leader in the healthcare industry. As she continues to navigate the challenges and opportunities in her field, Joy Taylor remains a beacon of inspiration and excellence.

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Sherrill Wilson Leader, Advocate, and Mentor in the Workers' Compensation Field Bloom Magazine sits down with Sherrill Wilson, an industry leader who continues to inspire us with her dedication and passion for the workers' compensation field. Sherrill's journey is a testament to resilience, learning, and an unwavering commitment to helping others. With over two decades of experience, Sherrill has become a respected figure, particularly in TPA oversight, where she excels as a subject matter expert for Safety and the Field. Sherrill’s path to success has been anything but ordinary. Starting her career as a detention officer for the Dallas County Sheriff's Department, she never imagined she would end up in workers' compensation. "I initially began my career as a detention officer and then moved into the utilities industry after having my daughter. It wasn't until I became a Claims Assistant for a TPA that I found my true calling," Sherrill recounts with a warm smile. "Twenty years later, I am still here, and this career has expanded my network, my knowledge, and given me opportunities I never imagined." One of the most fulfilling aspects of Sherrill's job is speaking at conferences and serving as a board member for DFW RIMS. "I love sharing my knowledge and story. Being selected as the 20242026 DFW RIMS Community Director Chair board member is something I am incredibly proud of," she says. Sherrill thrives on the fact that her ideas and suggestions are respected and implemented. "Being part of a talented team that values my input makes every day rewarding," she adds. Sherrill's career is also marked by significant projects, such as her role at FedEx Ground, where she managed the MedCor Nurse line implementation. This project, successfully rolled out to over five hundred locations, resulted in substantial savings for the company. "Being honored to be a part of that project is a highlight of my career," she reflects. Staying updated with the latest trends and best practices in the workers' compensation field is crucial for Sherrill. She achieves this through continuing education, networking, and attending seminars and conferences. Balancing work and personal well-being is equally important to her. "As women, we often put others before ourselves. Over the years, I’ve learned that it’s okay to prioritize my well-being without feeling guilty," she explains. Whether it's a monthly spa day or strictly reserving weekends for family and personal time, Sherrill ensures she takes time for herself. Outside of her professional life, Sherrill finds joy in cooking, volunteering, spending quality time with her family, reading, and binge-watching classic TV shows. Her life has been marked by significant personal loss, having to plan the funerals of her younger sister, mother, and later, her father. "Losing my baby sister and mom is an unexplainable pain that never truly goes away; it only lessens with time. These experiences have taught me to focus on the positives in life," she shares.

Sherrill is also a domestic violence survivor, and speaking publicly about her experiences has been part of her healing process. "Sharing my story has not only helped me heal but also encouraged others to speak up. There’s something profoundly empowering about connecting with others through shared experiences," she says. One of Sherrill’s proudest accomplishments is raising her daughter, who graduated from UNT Denton in 2019 and is now a teacher. Motivated by a former employer's comment that she would never be in management without a degree, Sherrill returned to school and graduated in September 2023 with her bachelor’s degree. "I love sharing my story of perseverance and diversity. It’s never too late to achieve your goals," she says proudly. In August, she will be speaking at the Workers' Compensation Institute (WCI), as a panelist discussing Empathy Toward the Injured Worker. Sherrill Wilson’s story is a testament to the power of dedication, resilience, and continuous learning. Her journey, marked by personal and professional achievements, serves as an inspiration to many in the workers' compensation industry. As she continues to advocate for effective training, employee well-being, and diversity, Sherrill remains a beacon of passion and commitment in her field.

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Leanne Galligan A Journey of Dedication and Excellence in Orthopedic Care Interviewed by Mari Diaz Bloom Magazine had the pleasure of interviewing Leanne Galligan, the Director of Patient Services at Peachtree Orthopedics. Leanne's career journey, spanning over two decades at Peachtree Orthopedics, is a testament to her dedication and passion. Starting as an administrative assistant and rising to a leadership role, she has become an indispensable part of the Peachtree Orthopedics team. Join us as we get to know Leanne in our "People to Know" feature! Leanne Galligan's journey with Peachtree Orthopedics began in April 1998 when she was hired as an Administrative Assistant to one of the foot and ankle surgeons. Shortly after starting, she was invited to assist the nurse in the clinic, which piqued her interest and set her on a new path. "That sounded interesting, so I said 'Yes!'" she recalls. She became a full-time clinical assistant, earned her Registered Orthopedic Tech (ROT) certification, and supported the surgeon's clinic for 22 years until his retirement in April 2020. During her tenure, Leanne's role expanded. She became a Clinical Supervisor, focusing on Electronic Health Records (EHR) and workflows, and later joined the clinical management team full-time in 2022, with a special focus on COVID protocols and processes. When the Director of Patient Services position became available in 2022, Leanne took a leap of faith, applied, and was thrilled to receive the role, embracing it with both excitement and nervous energy. Leanne's entry into healthcare was somewhat serendipitous. "I truly fell into the healthcare field. I moved to Atlanta in June 1996 after graduating from Michigan State University (Go Green!) and was encouraged to take temp jobs at first while I figured out the city and where I wanted to live and work," she shares. "Anyone who has had to drive in Atlanta traffic can attest to the importance of this!" Her first assignment at a neurology practice sparked a passion for healthcare, as she enjoyed the focus on helping people improve their health. After 2.5 years, she sought a larger company and found her place at Peachtree Orthopedics. Over the years, she developed a deep interest in orthopedics, particularly the complexities of foot and ankle injuries, finding joy in seeing patients recover and return to their daily activities. "I have grown to love orthopedics and especially the disorders and range of injuries that can happen to the foot and ankle. It is truly fascinating," she shares. As the Director of Patient Services, Leanne finds fulfillment in two main aspects of her role. Firstly, she is dedicated to making it easy for patients to access the care they need, encouraging her team to "Be the solution" and find answers rather than saying no. Secondly, she takes great joy in supporting the young, entry-level staff in the Patient Services department, helping them grow professionally and succeed. "To receive feedback from the staff that they feel seen, supported, acknowledged, and heard is the absolute best," she says.

Outside of her professional role, Leanne's life is equally busy and fulfilling. She has been married since 2015 to her husband, who moved from Ireland. In June 2019, they became foster parents to a sibling group of three children, aged 8, 4, and 3 weeks. The sudden change necessitated the purchase of a minivan and brought a whirlwind of activity into their lives. They adopted the children in April 2021 and now enjoy a busy schedule filled with soccer, gymnastics, school, and playdates. When she finds a moment to herself, Leanne enjoys spending time with friends over laughter-filled meals, watching soccer with her husband, traveling, or playing tennis. Reflecting on her career, Leanne recalls a memorable moment from the past year when a manager told her she was "the perfect person for the role" she was in. This compliment had a significant impact on her and is something she cherishes. Throughout her journey, several mentors have influenced her. Dr. Beskin, her initial supervisor, provided invaluable knowledge and understanding of orthopedics. Connie Whittington, RN, taught her the importance of flexibility and collaboration, famously saying, "Blessed are the flexible, for they shall never get bent out of shape." Erika Noll, the current COO and her boss, guided her through the transition from clinical team member to management, teaching her the value of pausing and reflecting before responding.

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Lastly, Leanne's mother instilled in her the importance of continuous learning and personal growth. "You don’t have to respond immediately… it is okay to pause and reflect," Leanne notes, reflecting on Erika's advice. Leanne believes that essential qualities for success in healthcare include listening more than talking, showing compassion, following through on commitments, and knowing when to seek help from others. She strives to embody these qualities in her daily work, ensuring that patients receive the best possible care and support. "Listen more than you talk, show compassion, do what you say you are going to do, and know what you know and when you need to phone a friend," she advises. Peachtree Orthopedics is committed to making it easy for patients to access the care they need. The organization focuses on providing excellent customer service and superb medical care, ensuring that patients feel welcomed and valued. This commitment to patient satisfaction is reflected in the organization's motto and the dedicated efforts of the staff. "We strive to make it EASY to access the care our patients need and focus on helping them get better and back to doing what they love," Leanne emphasizes. Looking ahead, Peachtree Orthopedics aims to expand its reach in Georgia while maintaining its high-quality care. Leanne sees her role evolving to support this growth, ensuring that new locations are warm, welcoming, and efficient for patients. "We are focused on growing the business to better reach the expanding communities of Georgia while keeping the quality of care at the excellent level we are known for," she explains.

Leanne advises those interested in healthcare administration to learn about the various aspects of the business, consider the impact of changes on different departments, and walk through processes from the patient's perspective. Flexibility is crucial in this constantly evolving field, and adapting to changes is essential for success. "Be flexible. It is a field that is constantly evolving, and you need to be able to adapt with it to be successful," she advises. Peachtree Orthopedics stands out in handling workers' compensation cases by offering a concierge level of service through a dedicated department. Tracy Mosley, the workers' compensation manager, has been with the company for almost 20 years and has developed strong relationships with employers and adjusters, providing a personal touch that sets them apart in the orthopedic community. "Tracy Mosley has worked hard in developing relationships with the employers and adjusters that make us unique," Leanne says. Effective communication is key in managing workers' compensation claims. Peachtree Orthopedics ensures dedicated resources are available to all parties involved and strives to provide required documents promptly. Leanne emphasizes the importance of compassion and understanding the broader impact of an injury on the patient's life. "I always try to remember that for the injured worker, there is more involved than just the injury," she reflects. Leanne concludes with a reminder to view injured workers holistically, considering their concerns about returning to work and supporting their families. She also highlights the value of case managers as resources and encourages easy communication channels. "It will help everyone if you have easy ways for them to reach you and for you to reach them," she advises. For further inquiries, Leanne can be reached by email at lgalligan@pocatlanta.com or by phone at 404-350-4755. Peachtree Orthopedics' website, www.pocatlanta.com, is also a valuable resource for information. Through her dedication, compassion, and leadership, Leanne Galligan exemplifies the commitment to excellence that defines Peachtree Orthopedics. Her journey is an inspiration to many in the healthcare industry, and her story is a testament to the impact of passion and perseverance.

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Robin Fielding An Interview with The CEO of Orthopaedic Center of South Florida Interviewed by Mari Diaz I recently had the pleasure of sitting down with Robin Fielding, CEO of Orthopaedic Center of South Florida (OCSF), who is not only a personal friend and mentor but also an incredible leader. Before the interview officially began, we shared some coffee and laughter, bonding over one of Robin's greatest passions: giving back. Her enthusiasm for community service was infectious as she spoke about her involvement with Give Kids The World (GKTW). With a gleam in her eye and a chuckle, she said, "Stop what you're doing right now and visit their website to donate or volunteer. Seriously, I'll wait! I encourage all our readers to support GKTW in any way they can." Robin's commitment to this cause is truly inspiring and, honestly, a bit contagious. Switching gears to her professional accomplishments, Robin has made an incredible impact at OCSF. The center is a leader in orthopedic and podiatric care, known for its advanced treatments and outstanding patient outcomes. Employers have trusted OCSF for decades to treat their injured workers and help them return to work safely with the best possible care. Under Robin Fielding's leadership, OCSF has been named Best Doctor in Workers’ Compensation for 2025, a prestigious honor that underscores their dedication to providing top-notch care to injured workers. This accolade, which the practice also received in 2023 and 2024, reaffirms their commitment to excellence and their mission to support injured workers. Bloom Magazine: Robin, can you share a bit about your background and how you found your way into healthcare? Robin Fielding: Sure! I was born in Brooklyn, NY, but I moved to South Florida when I was 11 years old. I'm the proud mom of two grown boys who are both married. No grandchildren yet, but I'm hopeful, lol! I consider myself a Florida girl with Brooklyn roots. I got into healthcare back in 1990, managing hospitalbased and outpatient practices for various specialties like Pediatrics, OB/GYN, Family Practice, Internal Medicine, Anesthesia, and Emergency Medicine. After about six years, I was ready for a new challenge and was lucky enough to become the CEO of Orthopaedic Center of South Florida (OCSF). That was almost 25 years ago, and it’s been an amazing journey.

Bloom Magazine: When you became the CEO of OCSF, what were your initial goals? Robin Fielding: When I started in 1998, OCSF was a nine-doctor practice. My main goal was to grow the practice and enhance the quality of care we provided. Today, we have 19 doctors across five locations in the Tri-County Area, serving Dade, Broward, and Palm Beach Counties. Our aim has always been to make our specialized services as accessible as possible to those who need them. Bloom Magazine: What makes OCSF stand out in the field of orthopedic care, especially for workers' compensation cases? Robin Fielding: We’re known as South Florida’s leader in treating workers' compensation cases, particularly complex ones. Our physicians are appointed by the Florida Workers Compensation Division as Expert Medical Advisors, which really speaks to their expertise and dedication. Our goal is to get patients back to work and their active lifestyles, providing the best possible care and support throughout their recovery. Bloom Magazine: Communication seems crucial in your practice. How do you ensure effective communication within your team and with external parties?

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Robin Fielding: Communication is indeed vital, especially in treating injured workers. Our doctors understand the need for optimal communication with everyone involved—patients, adjusters, attorneys, and employers. This commitment to clear communication is embedded throughout our practice, ensuring everyone is well-informed and aligned in the patient’s care plan. Bloom Magazine: What qualities do you look for when expanding your team at OCSF? Robin Fielding: We look for individuals with a superior skill set and training. It’s important that their specialty complements our practice. This approach has helped us build a team that excels in their respective fields and works cohesively to provide top-tier care to our patients. Bloom Magazine: What’s OCSF’s philosophy when it comes to workers' compensation?

Bloom Magazine: What’s next for Orthopaedic Center of South Florida? Robin Fielding: We are committed to continued growth and expansion, driven by our dedication to meeting the needs of the communities we serve. We plan to expand our facilities, add new offices, and recruit more highly skilled physicians and medical support staff. This will help us continue providing exceptional care and adapt to the evolving needs of our patients. Bloom Magazine: Thank you, Robin, for sharing your story. It’s truly inspiring to hear about your journey and dedication. Robin Fielding: Thank you for having me. It’s a pleasure to share my story and our practice's ongoing commitment to excellence in orthopedic care for patients everywhere.

Robin Fielding: We aim to understand the complexities of the worker’s compensation industry and the needs of everyone involved. Our primary goal is to ensure that injured workers receive the highest quality care and customer service. We strive to make the process as smooth and supportive as possible for everyone.

To enhance communication and streamline the

Bloom Magazine: What drives you to excel as a CEO in the orthopedic industry?

employers, and case managers can reach our

Robin Fielding: I was raised to work with integrity and to always give my best in everything I do. I care deeply about this business, our practice, my doctors, employees, patients, clients, and community. It’s incredibly satisfying to see the positive impact of our work and to contribute to the success and well-being of everyone associated with OCSF.

inquiries or assistance needed.

referral process, Orthopaedic Center of South Florida (OCSF) has implemented a dedicated email:

workcomp@ocsfdocs.com.

Adjusters,

dedicated team through this email for any

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Samantha Julias Leading Vero Orthopaedics with Dedication and Vision Bloom Magazine had the pleasure of speaking with Samantha L. Julias, the Chief of Finance and Strategy at Vero Orthopaedics. Samantha's career journey, from her beginnings as an athletic trainer to her current leadership role, is a testament to her dedication and passion. Her diverse experiences and unwavering commitment to healthcare have made her an indispensable part of the Vero Orthopaedics team. Join us as we get to know Samantha in our "People to Know" feature! Samantha started her career with a bachelor’s degree in athletic training from Florida Southern College. She worked in various settings like action sports, physical therapy, high school sports, and in a physician’s clinic. While she was working as an athletic trainer, she also took on a part-time role in a physician’s office. She found that environment much more engaging because there were always new problems to solve and things to learn. However, transitioning fully to the office setting wasn’t easy because people didn’t take her seriously as an athletic trainer. That’s what motivated her to pursue her master’s in health services administration from the University of Central Florida. During her master’s program, Samantha did a fulltime internship at Orlando Orthopaedic Center. A couple of years later, they had an opening for an office manager, and she got the opportunity to help them open a new walk-in clinic and physician’s office. Just two months after the office opened, they promoted her. Her time at Orlando Ortho allowed her to grow in various areas like marketing, business development, ancillary services, professional services, accounts receivable, and accounts payable. Eventually, she became the CFO there. Later, Samantha joined Vero Orthopaedics as the Director of Finance and Business Development, and within four months, she was promoted to Chief of Finance and Strategy. Now, she oversees accounts receivable, accounts payable, business development, organizational strategy, and marketing.

Growing up, Samantha was really into sports and had a strong interest in anatomy and physiology. Athletic training felt like the perfect blend of those two passions. She loves the analytical aspect of her job, whether it's operationally reviewing processes to make them more efficient or determining the best way to implement a new project. On the financial side, she enjoys analyzing whether a new product or venture is a smart business decision and examining finances to see where improvements can be made. BLOOM MAGAZINE | 34

Samantha's dedication and innovative approaches are making a significant difference in patient care and the workers' compensation industry. We look forward to seeing the continued success and growth of Vero Orthopaedics.

Outside of her professional role, Samantha loves being outdoors and staying active. Exercise is a constant in her life —it really helps her stay sane. She also enjoys gardening, hiking, and sailing with her fiancé. For Samantha, it's been about the trust and faith people have put in her. She's had incredible support and encouragement, which has motivated her to keep growing and developing in this field. Now, she tries to give back by mentoring younger or newer colleagues and by joining committees like the Young and New Professionals through AAOE. Flexibility and problem-solving are key qualities for success in healthcare. Healthcare is always changing, with new policies and laws coming into effect. Samantha strives not to jump to conclusions. Instead, she assesses and processes the facts, and if she’s unsure, she reaches out to peers or does some research to find the solution. Vero Orthopaedics ensures patients have smooth access to orthopedic care by making it easy for patients to schedule appointments by calling or booking online. If they have an urgent need, they can walk in without an appointment. For non-urgent matters, they guarantee same-day appointments if contacted before 3 pm. BLOOM MAGAZINE | 35

Did you know that (OM) doctors can tour your facilities and make recommendations for a safer office environment? OM doctors specialize in the prevention and treatment of work-related injuries and illnesses. They have the expertise to identify potential hazards in the workplace and suggest ways to mitigate those risks. One way that OM doctors can help improve the safety of your office is by conducting a tour of your facilities. During the tour, they will assess the layout of the workplace, the equipment being used, and the overall working conditions. They will look for any potential hazards that could cause accidents or injuries, such as tripping hazards, electrical issues, or exposure to hazardous substances. Based on their observations, OM doctors can then make recommendations for improving the safety of the workplace. These recommendations might include installing safety guards on machinery, improving lighting and ventilation, or providing protective equipment for employees. In addition to conducting tours, OM doctors can also arrange for on-site employee seminars. These seminars can cover a variety of topics, such as ergonomics, workplace safety, and healthy living. By educating employees on how to stay safe and healthy on the job, you can help reduce the risk of accidents and injuries in the workplace.

To learn more please contact Ozzydiaz@ommktg.com.

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Andrew Sabolic Bringing People Together and Shaping the Future of Workers' Compensation Bloom Magazine interviewed Andrew Sabolic, a prominent figure in the workers' compensation sector. Currently serving as Assistant Director for the Division of Workers’ Compensation and Executive Director of The Workers’ Compensation Institute (WCI), Andrew has significantly influenced the industry through his extensive experience and visionary leadership. Bloom Magazine: Can you tell us about your role at The Workers’ Compensation Institute and your goals for the organization? Andrew Sabolic: At WCI, our team manages all aspects of our annual conference, which is the largest educational gathering in our field. We oversee logistics, fundraising, and content curation, ensuring that our attendees receive unparalleled educational value. Our primary goals include keeping our educational content relevant and engaging by securing top-notch speakers and covering a wide range of critical topics. We also prioritize affordability, aiming to offer one of the most cost-effective conference registration fees among national events. This commitment extends to our sponsors and exhibitors, ensuring they also receive exceptional value. Ultimately, we strive for every attendee to leave our conference feeling enriched and motivated to return the following year. Bloom Magazine: What inspired your involvement in workers’ compensation, and how has your journey unfolded? Andrew Sabolic: My journey into workers’ compensation began unexpectedly when, in the late 1980s and early 1990s, I was approached to handle government and regulatory affairs for the National Council on Compensation Insurance (NCCI). This opportunity led me to relocate to St. Louis, where I gained invaluable experience in the industry. Later, a former colleague at NCCI invited me to join the Florida Division of Workers’ Compensation, marking my move to Tallahassee in 2002. Over the years, I've held various leadership positions within the division, culminating in my appointment as Executive Director of WCI in 2022. Each step has enriched my understanding of the field and reinforced my commitment to advancing workers’ compensation practices.

Bloom Magazine: What are the highlights of this year’s Workers’ Compensation Educational Conference? Andrew Sabolic: Our 2024 conference promises an exceptional lineup, featuring 437 speakers across nearly 170 educational sessions. Topics range from practical issues like claims handling and risk management to cutting-edge discussions on AI in workplace safety and health. We're particularly excited about our Industry Keynote, hosted by Kimberly George and Mark Walls, which will explore the evolving landscape of risk management. Additionally, best-selling author Brad Meltzer will deliver a Celebrity Keynote, sharing motivational stories of courage and leadership. As a special treat, Daughtry, renowned rock band, will headline our Monday evening entertainment, and we’ll host a Super Tuesday Soiree featuring football legend Jerome Bettis. These elements combine to create an unparalleled learning and networking experience for our attendees. BLOOM MAGAZINE | 38

Andrew Sabolic: Looking ahead, I envision workers’ compensation evolving in tandem with societal changes and technological advancements. It’s essential to stay responsive to the needs of employers and employees while embracing innovation and best practices. By prioritizing collaboration and continuous learning, WCI will play a pivotal role in shaping a more resilient and equitable workers’ compensation landscape. Bloom Magazine: field?

Any advice for newcomers to the

Andrew Sabolic: To newcomers, I emphasize the profound impact they can make within the workers’ compensation field. Every role, whether in claims management, regulatory affairs, or risk assessment, contributes to enhancing workplace safety and supporting injured workers. It’s also a field ripe with opportunities to build meaningful professional connections and friendships that can enrich your career journey. Bloom Magazine: How does WCI support workers’ compensation stakeholders?

Bloom Magazine: How can professionals engage with WCI?

Andrew Sabolic: WCI serves as a crucial hub for fostering collaboration among workers’ compensation stakeholders. Our conference provides a platform for professionals from diverse backgrounds to connect, share insights, and explore innovative solutions. By facilitating these interactions, we empower our attendees to tackle industry challenges more effectively and drive positive change.

Andrew Sabolic: Professionals interested in advancing their careers and contributing to our industry’s growth should consider attending our conference and participating in our philanthropic activities. These experiences offer invaluable opportunities for learning, networking, and giving back to the community, fostering a well-rounded professional development journey.

Bloom Magazine: Can you share any successes from WCI’s initiatives? Andrew Sabolic: One of WCI’s standout achievements is our commitment to charitable initiatives. Through partnerships with organizations like Give Kids The World and Kids’ Chance of Florida, we've raised over $1 million to support children with critical illnesses and provide educational scholarships to families affected by workplace injuries. These initiatives not only demonstrate our community engagement but also underscore the generosity and compassion of the workers’ compensation community.

Andrew Sabolic’s leadership and dedication continue to shape the workers' compensation industry, driving innovation and fostering collaboration among stakeholders. His insights highlight not only the challenges but also the opportunities for meaningful impact within this critical sector.

Bloom Magazine: What’s your vision for the future of workers’ compensation? BLOOM MAGAZINE | 39

Eunice Gutierrez Inspirational Leader and 2023 Bloom Awards Person of the Year Award Winner Eunice Gutierrez, RN, BSN, CCM, CLNC, Assistant Vice President of Managed Care at AmeriSys, has been honored with the prestigious BLOOM Magazine Person of the Year Award for 2023. This accolade is a testament to Eunice’s exceptional contributions, outstanding work ethic, and unwavering passion for her field. Eunice’s journey is marked by her dedication, resilience, and commitment to making a positive impact on the lives of others. The Person of the Year Award is given to individuals who surpass expectations in their responsibilities, demonstrate a positive attitude, and act as exemplary team players. Eunice exemplifies these qualities, making her a deserving recipient of this recognition. Her story is one of professional growth and personal dedication, marked by her significant achievements and the impact she has made in the workers' compensation industry and managed care. Eunice began her nursing career in 2003 at Advent Health, known to many as Florida Hospital. She worked in the Emergency Room, Cardiac/Multisystem Critical Care Unit, and the Operating Room. These early roles in high-intensity environments shaped her into a skilled and compassionate nurse. Additionally, she served as a preceptor to new nurse graduates, sharing her knowledge and fostering the development of future nurses. In 2010, Eunice transitioned from a clinical setting to the corporate world by joining Travelers Insurance in Georgia. This move posed a significant challenge, but Eunice’s adaptability and determination helped her thrive. Reflecting on this transition, Eunice remarked, “It was a big learning curve for me going from a clinical setting to a corporate setting, but after the first year, all the dots started to connect.” Her roles in case management and utilization review services broadened her expertise and deepened her understanding of the workers' compensation field.

Eunice’s career path brought her back to Orlando in 2014, where she joined AmeriSys. Starting as a nurse case manager supervisor, she quickly made a mark with her dedication and leadership skills. By 2016, she was deeply involved with the Provider Relations department, where she contributed to significant growth and established partnerships with national networks and ancillary providers to meet AmeriSys’ clients' needs. BLOOM MAGAZINE | 40

As Assistant Vice President at AmeriSys, Eunice oversees Provider Services, managing and coordinating provider network issues. She is also responsible for educating and training medical providers on workers' compensation state regulations and fee schedule requirements. Additionally, she serves as the Quality Assurance Coordinator, ensuring that all medical management services comply with statutory regulations and deliver high-quality care to injured employees. Eunice’s extensive nursing experience, including 20 years in the field and 14 years in workers' compensation, has equipped her with a unique perspective and the skills necessary to excel in her current role. Her background in cardiology, orthopedics, and surgery, both in hospital and outpatient surgical settings, has been invaluable to her work at AmeriSys. Eunice’s dedication to her profession is matched by her commitment to her family. As a “boy mom,” she embraces adventurous activities like zip-lining and snowboarding, demonstrating her dynamic and resilient spirit. Receiving the Person of the Year Award highlights Eunice Gutierrez’s significant impact, leadership, and exemplary character. Her outstanding work ethic and passion make her a role model for others. As she continues to innovate and lead in the workers' compensation industry and managed care program at AmeriSys, Eunice remains an inspiration to her peers and a shining example of excellence.

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MY WORKERS' COMPENSATION We asked the industry leaders and physicians what their Workers' Compensation philosophy is, and here's what they had to say.

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Carlos Ayestas VP Client Relations, Priority Transportation & Language Services My workers' compensation philosophy is rooted in empathy and understanding for injured workers during their vulnerable times. In providing transportation services, we bridge the gap for those who may not grasp the WC process, particularly non-English speakers. Our role as an ancillary provider is to facilitate appointments and support claim closure through consistent delivery on our commitments and transparent communication with clients and injured workers.

Sandy Avina Claims Services Manager, California Schools JPA (CSRM) In workers' comp, we focus too much on the big ugly claims. The claims where we suspect fraud and abuse take up so much of our mental space, but the majority of claims have happy endings! My workers' compensation philosophy is why aren't we spending more time talking about all of the Medical Only claims that are closed? Or all the employees who return to work full duty? These are success stories! As an industry, we need to take more time to celebrate the successes and show injured workers how proud we are that they achieved a successful recovery. After all, isn't that the goal?

Kimberly Hunter Medical Only Adjuster, Relation Insurance My worker's compensation philosophy is to foster a supportive environment for the injured worker while effectively managing claims.

Chikita Mann Senior Telephonic Case Manager, Genex Services My worker compensation philosophy ensures comprehensive, compassionate care for injured workers through a biopsychosocial approach. I consider biological, psychological, and social factors, emphasizing collaboration among healthcare providers, employers, insurers, and the injured worker. Recognizing the impact of family support, work environment, and financial stability, I prioritize research-backed treatments and stay current with advancements. As an advocate, I ensure the injured worker's needs and rights are respected within the workers' compensation system. BLOOM MAGAZINE | 43

Matt Tarzon Rehabilitation Services Regional Manager, Bommerang Healthcare My workers' compensation philosophy is state worker's compensation should be here to help injured workers return to their lives as quickly as possible. To get them the treatments needed as quickly as possible. To use all available treatments available that carry as minimal risk to the patient.

Joy Taylor COO, Axion Spine & Neurosurgery My workers' compensation philosophy is to set the tone from the beginning! We believe that everyone is happier and healthier when they are working, and we are determined to get them back to contributing in their workplace.

Danielle Stella Risk Manager, City Furniture My workers' compensation philosophy is rooted in compassion, fairness, empathy, and education. Compassion drives me to approach every interaction with kindness. Fairness ensures equal access to medical treatment and resources. Empathy helps me understand diverse perspectives and respond sensitively. Educating injured workers empowers them to advocate for themselves. These principles shape my daily interactions and contributions.

If you would like to be featured in our "People to Know" and/or "My Workers' Compensation Philosophy is?" series on Bloom Magazine Visit www.justbloomco.com/interviewforms to participate.

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DOCTOR The Doctor Spotlight section is an excellent reference for those who want to familiarize themselves with the industry's top Workers' Compensation doctors. Through our interviews, we highlight doctors who are experts in their respective fields and learn about their professional journey and passion for their work. We also inquire about what qualities make a great Workers' Compensation doctor and how they prioritize meeting the needs of their injured workers in their practice management.

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Ahmed Saleh, MD A LEADER IN ORTHOPEDIC SPINE SURGERY HOW DO YOU PRIORITIZE COMMUNICATION AND ACCESSIBILITY WHEN WORKING WITH INJURED WORKERS? Dr. Saleh: I help patients navigate the system and paperwork involved with workers' compensation treatment. After examining and treating the patient, I fill out the required DWC forms in the room with them. I explain each part of the form, its meaning, and discuss goals and plans for the next visit. Ensuring that patients understand their treatment, goals, and any work restrictions is paramount. I also explain what MMI (Maximum Medical Improvement) means and when we can expect to achieve it based on the treatment plan. HOW DO YOU PRIORITIZE GETTING INJURED WORKERS BACK TO WORK SAFELY AND EFFICIENTLY WHILE STILL PROVIDING THEM WITH QUALITY CARE THROUGHOUT THEIR RECOVERY PROCESS?

Southeast Orthopedic Specialists, where Dr. Ahmed Saleh practices, is renowned for its excellence in workers' compensation. The practice has been recognized as a top choice for employers seeking reliable and effective medical services for their injured workers. As part of the esteemed team at Southeast Orthopedic Specialists, Dr. Ahmed excels in his field and has become a trusted name in workers' compensation. The practice itself has gained recognition for its commitment to excellence, consistently providing high-quality care for injured workers. In this interview, we had the opportunity to talk with Dr. Ahmed Saleh. We hope you enjoy getting to know Dr. Saleh. WHAT IS YOUR SPECIALTY? Dr. Saleh: My specialty is Orthopedic Spine Surgery.

Dr. Saleh: Navigating the healthcare system can be difficult and stressful, especially with the added complexity of workers' compensation. My goal is for patients to go through the treatment system without interruptions or delays, just like any other patients. This requires a large team dedicated to workers' compensation, which we have at Southeast Orthopedic Specialists. I am always happy to converse with case adjusters to explain my plan of care and expedite treatment for my patients. ARE THERE ANY NEW TECHNOLOGIES OR TREATMENTS THAT YOU HAVE RECENTLY INCORPORATED INTO YOUR PRACTICE FOR THE BENEFIT OF INJURED WORKERS? Dr. Saleh: One of the biggest breakthroughs in spinal surgery over the past several years is the ability to navigate instrumentation. If a patient requires screws to be placed as part of their procedure, we can now use CT-guided navigation for safer and more accurate placement. This technology allows for smaller incisions and quicker recovery in many cases.

HOW LONG HAVE YOU BEEN PRACTICING?

IF YOU COULD CHANGE ONE THING ABOUT THE WORKERS' Dr. Saleh: I completed my Orthopedic Surgery Residency in 2015 COMPENSATION SYSTEM, WHAT WOULD IT BE AND WHY? and my Spine Surgery Fellowship in 2016. I have been in practice Dr. Saleh: If I could change one thing about the workers' for approximately 8 years. compensation system, it would be the speed at which treatments WHAT IS YOUR PHILOSOPHY FOR TREATING WORK- and imaging are authorized. Sometimes, patients are still waiting for a treatment or MRI approval from a previous visit. This can be RELATED INJURIES? frustrating for both the patient and the healthcare provider. Dr. Saleh: My philosophy for treating work-related injuries is no different from any other patient I treat at Southeast Orthopedic HOW CAN ADJUSTERS, EMPLOYERS, OR NURSES BEST Specialists. I aim to understand the mechanism of injury and the REACH OUT TO YOU IF THEY NEED TO SPEAK WITH YOU patient’s current symptoms. Additionally, I assess their activity ABOUT THEIR INJURED WORKERS? limitations and treatment goals. Accurate imaging is crucial to ensure a precise diagnosis. Once we have an accurate diagnosis, Dr. Saleh: We have a dedicated team to assist in care coordination we can discuss treatment options. I always prioritize nonoperative for all of our providers. You can reach the team directly at treatments before considering surgical intervention, if appropriate workcomp@se-ortho.com or by calling 904-394-2494. for the patient.

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IMMEDIATE CARE FOR INJURED EMPLOYEES According to the Bureau of Labor and Statistics, last year 2.8 million non-fatal workplace injuries were reported. Among these injuries, sprains, strains, fractures and injuries to the back or neck were among some of the most common. At Southeast Orthopedic Specialists, a multidisciplinary team of orthopedic and spine specialists are experts in treating work-related injuries utilizing the latest treatment options.

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Orthopedic Care Foot & Ankle Hand & Wrist Joint Replacements Non-Operative Care Pain Management Physical Therapy Podiatry Spine Care Sports Medicine Chiropractic Medicine Phone: 904-394-2494 Fax: 904-674-6149 Email: WorkComp@se-ortho.com

WWW.SE-ORTHO.COM

Jose Ortega, MD RETURNING INJURED WORKERS TO OPTIMAL HEALTH AND PRODUCTIVITY Dr. Ortega: My research focuses on improving surgical techniques and outcomes for patients undergoing shoulder and knee repairs. I’ve presented numerous lectures at national and international conferences, sharing my findings on advanced arthroscopic procedures and regenerative medicine. This continuous exchange of knowledge helps us refine our techniques and adopt the latest, evidence-based practices to ensure the highest quality of care. Bloom Magazine: How do you approach treating injured workers, and what are your priorities when managing their care? Dr. Ortega: Treating injured workers requires a comprehensive and tailored approach. My priorities are to accurately diagnose the injury, provide effective treatment options, and develop a personalized rehabilitation plan. I emphasize clear communication with the patient and their employer to ensure everyone understands the recovery process and expected outcomes. The goal is to help the injured worker return to their job as quickly and safely as possible, minimizing downtime and promoting a full recovery. Bloom Magazine: What role does patient education play in your practice, particularly for workers' compensation cases? Bloom Magazine: Dr. Ortega, thank you for taking the time to speak with us today. Can you start by telling us a bit about your background and what led you to specialize in orthopedic surgery and sports medicine? Dr. Ortega: Thank you, it's my pleasure. My journey into orthopedic surgery and sports medicine began during my medical training at the University of Puerto Rico School of Medicine. I was always fascinated by the mechanics of the human body and how we can repair and improve its function, especially in athletes and active individuals. My fellowship at the Cleveland Clinic Foundation further solidified my interest, where I specialized in arthroscopic reconstructive surgery of the shoulder and knee. Bloom Magazine: That sounds like an impressive background. Could you tell us more about your areas of expertise and the types of procedures you commonly perform? Dr. Ortega: Certainly. My areas of expertise include arthroscopic rotator cuff and instability repairs, knee ligament reconstruction, and management of meniscal and cartilage injuries. I also focus on non-invasive treatment options for shoulder and knee arthritis. Additionally, I utilize regenerative medicine technology for treating arthritis and soft tissue injuries, which has been a significant advancement in providing effective care for my patients. Bloom Magazine: Regenerative medicine sounds fascinating. How do you incorporate it into your practice, and what benefits have you seen for your patients? Dr. Ortega: Regenerative medicine involves using the body’s own healing mechanisms to repair damaged tissues. In my practice, I use techniques such as platelet-rich plasma (PRP) and stem cell therapy to enhance the body’s natural healing processes. These treatments have shown excellent results in reducing pain, improving function, and often delaying the need for more invasive procedures like surgery. Bloom Magazine: As someone deeply involved in orthopedic research, can you share some insights into your recent work and how it contributes to improving patient care?

Dr. Ortega: Patient education is crucial, especially in workers' compensation cases. I strive to help my patients fully understand their condition, the treatment options available, and the expected outcomes. This knowledge empowers them to make informed decisions about their care and promotes adherence to the treatment plan. Educated patients are more likely to engage in their recovery process, which can lead to better outcomes and a quicker return to work. Bloom Magazine: How do you stay current with the latest advancements in orthopedic surgery and sports medicine? Dr. Ortega: Staying current with the latest advancements is essential for providing the highest quality of care. I regularly attend national and international conferences, participate in continuing medical education courses, and collaborate with colleagues in research projects. Additionally, I am a member of several professional organizations, such as the American Academy of Orthopedic Surgeons, which provide access to the latest research and best practices in the field. Bloom Magazine: It’s clear that you’re dedicated to providing the highest quality of care for your patients. What do you believe sets your practice apart from others in the field? Dr. Ortega: I believe it’s a combination of advanced surgical techniques, commitment to ongoing research, and a personalized approach to patient care. Being bilingual and fully fluent in both English and Spanish also allows me to connect with a broader range of patients and ensure they fully understand their treatment options. My goal is always to help injured workers and athletes return to their activities with the highest level of function and quality of life. Bloom Magazine: Dr. Ortega, thank you for sharing your insights with us today. Your dedication to advancing orthopedic care and helping patients recover is truly inspiring. Dr. Ortega: Thank you, it's been a pleasure speaking with you and sharing a bit about my practice.

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OM OM

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Welcome to OM's Directory The only national directory of WorkCompReady™ doctors and service providers.

This directory is the go-to resource for employers, adjusters, nurse case managers, and attorneys seeking highly qualified doctors dedicated to providing exceptional care for injured workers.

Since 2004, our mission has been to simplify the process of finding doctors and service providers who excel in their field and thoroughly understand the workers' compensation process. By choosing an OM doctor, employers can be confident that their employees will receive the highest quality care, enabling them to safely return to work and achieve excellent outcomes. Additionally, our doctors are known for their excellent communication skills, ensuring a smooth and effective process for all parties involved. That's why we've dedicated ourselves to providing the proper training for OM doctors, ensuring they become the trusted professionals relied upon by employers, insurance companies, and rehabilitation experts to guarantee an efficient and effective process following an injury. WE ARE NOT A CASE MANAGEMENT COMPANY OR A NETWORK. OUR PRIMARY OBJECTIVE IS TO CONNECT YOU WITH DOCTORS WHO HOLD WORKCOMPREADY™ CERTIFICATION.

This means that the doctors in the OM directory who are WorkCompReady™ Certified are highly skilled and experienced in providing the best care available to injured workers. They focus on early diagnosis and minimally invasive treatment techniques for cost-effective recoveries that reduce time lost from work. They complete all necessary paperwork timely and accurately, provide quality reports, and achieve excellent outcomes.

No Fees, No Contracts – Our Services are Completely FREE. You'll Never Receive a Bill from OM.

www.omwcdirectory.com

Daniel Kalbac, MD DEDICATED TO RESTORING INJURED WORKERS' LIVES They understand the importance of an effective recovery, utilizing advanced techniques and nonsurgical procedures whenever possible. The center’s board-certified physicians, physician assistants, and physical therapists collaborate to develop treatment plans that ensure the best outcomes for their patients. Dr. Kalbac's expertise extends beyond workers' compensation cases. His practice also caters to athletes and individuals seeking relief from acute to chronic injuries. His holistic and personalized approach ensures that every patient receives the highest quality treatment, whether they are recovering from a workplace injury or aiming to improve their overall physical health.

When employers need an orthopaedic specialist who understands workers' compensation and provides top care for their injured workers, Dr. Daniel G. Kalbac is the clear choice. With an impressive career spanning over 25 years, Dr. Kalbac has built a reputation for his exceptional skills and compassionate patient care. His dedication to helping injured workers return to their jobs and daily lives has earned him a well-deserved nomination for the Best Doctors Award in Workers' Compensation for 2024. Dr. Kalbac's journey began in South Florida, where he completed his undergraduate and medical degrees at the University of Miami. He further refined his expertise with an orthopaedic surgery residency at the University of Southern California, Los Angeles County Medical Center. Specialized fellowships in sports medicine and complex fractures at Santa Monica Orthopaedic Hospital and Good Samaritan Hospital in Los Angeles equipped him with a comprehensive understanding of orthopaedic care. At the Orthopaedic & Sports Medicine Center of Miami, Dr. Kalbac and his dedicated team provide personalized care tailored to the unique needs of injured workers.

Beyond his clinical practice, Dr. Kalbac is committed to community service and medical education. His humanitarian work with Project Peru, where he led a medical team to provide orthopaedic care in underserved areas, highlights his dedication to giving back. As a Clinical Associate Professor at FIU School of Medicine, he mentors the next generation of physicians, sharing his extensive knowledge and experience. The nomination for the Best Doctors Award in Workers' Compensation for 2024 is a testament to Dr. Kalbac's dedication and expertise. This recognition underscores his relentless pursuit of excellence and his commitment to achieving the best outcomes for his patients. His approach to care ensures that injured workers receive top-quality treatment, enabling them to return to their jobs and daily activities with confidence. Employers, adjusters, and case managers looking to schedule an appointment with Dr. Kalbac can contact his dedicated team at 305-661-7601. For direct inquiries, you can reach Kim at 305-4903609 or Arling at 305-213-3862, or email miamisportsdocmm@gmail.com. To schedule a CEU or in-service with Dr. Kalbac, please email info@ommktg.com.

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Christopher Matthews, MD EXPERT IN ORTHOPEDIC SURGERY AND INJURED WORKER REHABILITATION Growing up in Tarpon Springs, FL, Dr. Matthews was awarded the John V. Lombardi scholarship to attend the University of Florida. He participated in the highly selective Junior Honors Medical Program before receiving his medical degree from the University of Florida, where he led medical outreach trips to the Yucatán peninsula of Mexico and was inducted into the Alpha Omega Alpha Honor Medical Society. After completing his Orthopedic Surgery residency at the University of Florida, where he was elected administrative chief resident, he furthered his training with a fellowship in hand, upper extremity, and microvascular surgery at the Indiana Hand to Shoulder Center, one of the most prestigious fellowships in the country.

When employers in the Daytona Beach, Deltona–Ormond Beach metropolitan area require a highly skilled and certified orthopedic surgeon to support their injured workers, they can trust Dr. Christopher J. Matthews at The Orthopedic Clinic. With extensive experience and expertise in orthopedic surgery, Dr. Matthews is well-equipped to handle the unique challenges that come with treating injured workers. As a board-certified orthopedic surgeon fellowship-trained in hand and upper extremity surgery, Dr. Christopher J. Matthews specializes in treating conditions involving the shoulder, elbow, wrist, and hands in both adults and children. His comprehensive skill set and dedication enable him to provide tailored and effective care for a wide range of orthopedic injuries commonly experienced by injured workers. Dr. Matthews is trained in arthroscopy, minimally invasive surgical approaches, and microvascular surgery. His particular interests include arthritis surgery of the hand and wrist, shoulder surgery, peripheral nerve surgery, and trauma of the upper extremity. Dr. Matthews believes in a personal approach to care. He prioritizes taking the time to understand each patient’s individual concerns, providing education on treatment options, and developing a collaborative plan of care. This approach not only alleviates pain and restores functionality but also helps injured workers regain their quality of life and productivity in the workplace. His commitment to providing timely and effective treatment is crucial in facilitating the recovery and return to work for injured workers.

Dr. Matthews’ professional background is complemented by his continuous pursuit of knowledge and dedication to ongoing education. He has published clinical and basic science research papers, presented his work at national and international meetings, and served as a reviewer for the American Academy of Orthopaedic Surgeons (AAOS) Orthopedic Video Theater. Recognized as an Emerging Leader by the American Orthopaedic Association, he ensures his patients receive the most advanced and evidence-based treatments available. Collaborating with a dedicated team of orthopedic specialists at The Orthopedic Clinic, Dr. Matthews offers a multidisciplinary approach to care. This collaborative environment ensures that injured workers receive comprehensive treatment plans incorporating rehabilitation, pain management, and surgical interventions when necessary. The focus is on achieving optimal outcomes and facilitating a successful return to work. Employers who entrust the care of their injured workers to Dr. Christopher J. Matthews can have confidence in his expertise and dedication to achieving positive outcomes. Dr. Matthews’ personalized approach and comprehensive treatment plans prioritize the well-being and successful recovery of injured workers, ultimately helping them regain productivity and quality of life. Adjusters, employers, and case managers can schedule a new patient appointment with Dr. Christopher J. Matthews at The Orthopedic Clinic by contacting the dedicated workers' comp team at workcomp@orthotoc.com or 386-944-1068.

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RECOVERY BEGINS AND ENDS WITH THE ORTHOPEDIC CLINIC.

Our physicians are trained in a wide range of specialties, which allows us to provide expert care for a variety of workers’ injuries. GENERAL ORTHOPEDICS TRAUMA & FRACTURE CARE SPINE HAND & UPPER EXTREMITY FOOT & ANKLE SPORTS MEDICINE ARTHROSCOPIC SURGERY TOTAL JOINT CARE INTERVENTIONAL PAIN MANAGEMENT

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VOLUSIA AND FLAGLER Workers’ Compensation Department Direct Phone: 386-944-1068| Fax: 386-310-1285 Work Comp Email: workcomp@orthotoc.com

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Sergio Glait, MD RESTORING FUNCTION AND FACILITATING THE RETURN OF INJURED WORKERS Dr. Glait's commitment to advancing orthopedic care is evidenced by his extensive publications and presentations at national conferences.

Dr. Glait is a highly respected orthopedic surgeon at the Orthopaedic Center of South Florida, specializing in Orthopedic Surgery with a Subspecialty Certificate in Surgery of the Hand. His practice has earned the prestigious Best Doctor in Worker Comp award for three consecutive years. Born in Colombia and raised in Miami, Dr. Glait began his medical career at the University of Virginia, where he graduated with honors in Chemistry. He continued his education at Johns Hopkins University School of Medicine, excelling academically and contributing significantly to orthopedic research. Following his education, Dr. Glait completed his orthopedic residency at NYU Hospital for Joint Diseases. He pursued further specialization with fellowships in Sports Medicine at NYU and Hand and Upper Extremity Surgery at the Cleveland Clinic.

Known for his compassionate patient care, Dr. Glait emphasizes personalized treatment plans aimed at restoring function and facilitating the return of injured workers to their jobs. Employers, adjusters, and case managers rely on his expertise in navigating the complexities of workers' compensation, ensuring optimal outcomes for his patients. Fluent in Spanish and French, Dr. Glait effectively communicates with his diverse patient base. Outside of medicine, he enjoys family time, travel, and soccer, maintaining a balanced lifestyle that complements his professional dedication. Dr. Glait's commitment to patient care and excellent outcomes has established him as a trusted leader in the workers' compensation community, dedicated to enhancing the lives of his patients For adjusters, employers, and case managers looking to schedule a new patient with Dr. Glait, please contact via email at workcomp@ocsfdocs.com

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RETURNING INDUSTRIAL ATHLETES BACK TO WORK AS EFFICIENTLY AND SAFELY AS POSSIBLE.

At Orthopaedic Center of South Florida, our dedicated physicians take great pride in their ability to help injured workers regain their well-being and return to their jobs. OM

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DELRAY BEACH | MIAMI LAKES | PEMBROKE PINES | PLANTATION | TAMARAC

954.473.6344 | OCSFDOCS.COM | WORKCOMP@OCSFDOCS.COM

Nathaniel Hill, MD, FAAOS CHAMPIONING RECOVERY FOR INJURED WORKERS THROUGH ORTHOPEDIC EXCELLENCE Prioritizing a safe and efficient return to work is a key aspect of Dr. Hill's treatment strategy. "We discuss the nature of their injury, as well as the activities and requirements of their job," he shared. "Even though they return to work, they may need to continue a treatment protocol." This thorough understanding helps tailor treatment plans that align with each worker's job demands while ensuring quality care.

Nathaniel H. Hill, MD, FAAOS, a Board-Certified Orthopaedic Surgeon and Partner at South Florida Orthopedics & Sports Medicine, has dedicated his career to restoring the health and functionality of injured workers. With over 20 years of experience, Dr. Hill's expertise spans both surgical and non-operative management of orthopedic disorders, with a special focus on knee and shoulder injuries. Dr. Hill's medical journey began at the University of Miami School of Medicine, followed by rigorous surgical internships and an orthopedic residency at the University of Miami/Jackson Memorial Hospital. His comprehensive training equipped him with the skills to handle a wide range of orthopedic issues in both adults and children. When asked about his specialty, Dr. Hill confidently stated, "Orthopedic Surgery." Over two decades, he has honed his skills and developed a deep understanding of the complexities involved in treating work-related injuries. His philosophy is clear and patient-centered: "My intention is to get them back to their pre-injury level of function." Dr. Hill emphasizes the importance of communication in his practice. "Good communication starts at the first visit," he explained. "We discuss what happened, their diagnosis, and the treatment plans. I want the patient leaving each visit with a clear idea of the treatment plan and the next step." This approach ensures that injured workers are well-informed and actively involved in their recovery process.

Dr. Hill also stays informed of new technologies and treatments to enhance recovery. "We offer PRP injections to appropriate candidates if other modalities have not produced the desired outcome," he said. This innovative approach is part of his commitment to providing the best possible care. However, the workers' compensation system is not without its challenges. "I would like to speed up the approval process for PT, MRIs, and surgical approvals," Dr. Hill mentioned. Streamlining these processes would significantly benefit injured workers by reducing delays in their treatment. For seamless communication with adjusters, employers, or nurses, Dr. Hill ensures comprehensive and clear documentation. "We have a dedicated Workers' Compensation liaison in both of our offices," he noted. This dedicated support system enhances the coordination of care and facilitates efficient communication. Dr. Hill's dedicated commitment to his patients' recovery, coupled with his expertise and innovative approach, makes him a pillar of support for injured workers. For more information, you can reach the Workers' Comp Coordinator directly at (772) 403-2298 or via email at WorkComp@SouthFlaOrtho.com. BLOOM MAGAZINE | 56

TELL US WHAT Welcome to Bloom's "Tell us what you do" series! Our purpose with this series is to celebrate the best service providers in the workers' compensation industry who are the leading experts in their field. Our goal is to showcase their unique qualities, services, and products, and to provide our audience with insights into what makes them exceptional.

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Family Legacy and Future Vision A CONVERSATION WITH OZZY DIAZ, OPERATIONS DIRECTOR AT OM OM, a company deeply rooted in the workers' compensation industry, has grown to become a national leader in connecting the best doctors with claims professionals. Founded by Ozzy Diaz Sr. and Mari Diaz in 2004, OM has continuously innovated and expanded its services, empowering physicians nationwide. At the heart of their approach is their dedication to being a reliable resource for employers, adjusters, and nurses. In this interview, Ozzy Diaz, the Operations Director and son of the founders, gives us an inside look into the company's journey, its impact on the industry, and its future direction. Anailis Diaz: Hi Ozzy, thank you for joining us today. Can you start by telling us a little about your role at OM and what you do here? Ozzy Diaz: Absolutely, thank you for having me. As the Operations Director at OM, I oversee the day-to-day operations of our company, ensuring everything runs smoothly and efficiently. This includes coordinating with our team, managing projects, and maintaining the high standards of service that our clients have come to expect from us. It's a role I deeply value, especially being part of the family legacy started by my parents, Ozzy Diaz Sr. and Mari Diaz. Anailis Diaz: OM has a fascinating history. Can you share with us how the company started and what inspired its creation? Ozzy Diaz: The story of OM began in 2004 when my parents, Ozzy Diaz Sr. and Mari Diaz, discovered a significant communication gap between all the players involved in the care of injured employees. Physicians were excellent in their field but often struggled with the paperwork involved in the workers' compensation system. They made it their mission to bridge this gap and become the connecting link between doctors, employers, and insurance companies, empowering physicians to become the go-to specialists for employers looking for the best care for their injured workers.

Ozzy Diaz, Operations Director Mari Diaz, CEO & Founder Anailis Diaz: How did your parents manage to establish OM as a leader in this field? Ozzy Diaz: With dedication and strong ethics, OM quickly became the go-to for claims professionals seeking the best doctors who are the most qualified and understand the paperwork process needed when seeing injured workers. Our rapid growth led us to establish the WorkCompReady™ certification in 2010, which provides education, training, and continuous support to hundreds of doctors. This certification and our OM Directory, at the time a print resource, became industry standards of excellence. By 2020, OM had expanded to become a national company and we launched our online directory, which is endorsed by many national employers and carriers who are looking for the best doctors. This further solidified our presence in the industry. BLOOM MAGAZINE | 60

OM Anailis Diaz: OM also has the Bloom Awards. Can you tell us about their significance in the industry? Ozzy Diaz: The Bloom Awards, formerly known as the IN TOUCH Awards, were created in 2011 to recognize excellence in the workers' compensation industry. For the past 13 years, these awards have celebrated the best professionals in the field and become a staple event in the workers' compensation community. The gala attracts over 200 adjusters, case managers, and risk managers nationwide, earning it the nickname "The Academy Awards" of the workers' compensation world. Unfortunately, in 2020, we had to put our annual gala on hold due to Covid. This year, we are excited to bring the gala back on December 11th at the Orlando Science Center. We can't wait to celebrate and see everyone come out! Anailis Diaz: What changes did OM make in 2022 to further improve its services? Ozzy Diaz: In 2022, we realized the need for better access to the WorkCompReady™ certification and a faster way for employers and adjusters to find certified doctors. We spoke with clients and industry professionals to enhance our directory and training programs. Additionally, we created the OM Best Doctors in Workers' Compensation list, recognizing doctors who are highly skilled and experienced in providing the best care available so patients can return to work safely. Anailis Diaz: How does OM empower physicians and their staff within the workers' compensation system? Ozzy Diaz: OM empowers physicians by providing them with the necessary tools, training, and support to excel in the workers' compensation system. Our WorkCompReady™ certification is the gold standard in the industry, offering comprehensive education and training to ensure doctors are well-versed in managing workers' compensation cases. By becoming WorkCompReady™ certified, physicians and their staff gain a deep understanding of the workers' compensation process, making them the go-to providers for employers looking for qualified specialists

Anailis Diaz: Can you tell us more about the services OM provides to support employers and adjusters? Ozzy Diaz: OM serves as the vital link for streamlined communication between our doctors, employers, adjusters, and case managers. Our fast-track team efficiently handles needs such as work status updates, necessary forms, MCC letters, follow-up appointments, and stat appointments, all free of charge. We also provide custom doctor panels tailored to the specific needs of employers, ensuring they have access to the best specialists in their geographical area. Anailis Diaz: How does OM maintain quality assurance and ensure continuous improvement? Ozzy Diaz: We maintain regular communication with adjusters, case managers, nurses, and employers through Quality Assurance (QA) meetings, calls, and one-on-one sessions. This feedback is crucial in ensuring our doctors follow best practices and helps identify non-compliant providers for removal. Our commitment to quality is unwavering, and we continuously strive to improve our services. Anailis Diaz: That's impressive. Finally, what can we expect from OM in the future? Ozzy Diaz: We will continue to innovate and adapt to meet the needs of our clients and the industry. Our focus will remain on enhancing our training programs, expanding our directory, and maintaining the high standards of care that have made OM a trusted name in workers' compensation. We aim to solidify our position as a leader and further our mission of connecting professionals to the best doctors, resources, and service providers available. Anailis Diaz: Thank you, Ozzy, for sharing your insights and the inspiring story of OM. We look forward to seeing what the future holds for OM. Ozzy Diaz: Thank you for having me. It’s been a pleasure to share more about OM with you. For anyone reading, if you're searching for doctors who have a deep understanding of workers' compensation or if you're interested in building a panel of specialists with expertise in workers' compensation, reach out to OM at ozzydiaz@ommktg.com. We can help you! BLOOM MAGAZINE | 61

Restoring Motion, Restoring Lives A CONVERSATION WITH KAZLENE SEIDE OF ERMI We're excited to chat with Kazlene Seide, District Manager and Medical Sales Leader at ERMI. Kazlene is passionate about helping people recover faster from injuries and get back to their normal lives. ERMI specializes in at-home devices that help restore motion in joints like shoulders, knees, and elbows. Kazlene will share how ERMI got started, their mission, and the unique benefits of their products. We'll also learn why adjusters and case managers should consider ERMI for their patients. Let's get to know Kazlene and the amazing work ERMI is doing! CAN YOU DESCRIBE WHAT ERMI DOES AND THE CORE SERVICES/PRODUCTS YOU OFFER? We help physicians, adjusters and nurse case managers who are frustrated when an injured worker may need a secondary, motionrestoring surgery; when they have been in therapy for more visits than a normal recovery protocol; when they have hit a plateau in their range of motion rehabilitation. We treat motion-loss in shoulder, knee, ankle, elbow, forearm, wrist or great toe by deploying an at-home device for the patient to use every day to restore their range of motion and accelerate their recovery. By using the Ermi Flexionater or Extensionater daily, the patient is breaking up scar tissue that is holding them back and preventing them from returning to work. WHAT ARE ERMI'S VISION, MISSION, VALUES, AND CULTURE? Our mission is to help individuals accelerate the recovery of motion loss due to joint stiffness and return them to full human performance. WHY SHOULD ADJUSTERS AND CASE MANAGERS CHOOSE ERMI? WHAT UNIQUE BENEFITS DO YOUR PRODUCTS/SERVICES PROVIDE? We have treated more than 150,000 patients and have greater than 90% success in restoring range of motion and preventing secondary surgery within 90 days time. Compared to alternative devices, we are saving about $8,600 per patient. Visit our website to see the data. HOW DOES ERMI HELP FACILITATE A FASTER RETURN TO WORK FOR INJURED WORKERS? By implementing the Ermi Flexionater or Extensionater at home, it allows the injured worker to stretch the affected joint every day, thus accelerating recovery. They are out of therapy faster; they are placed at MMI faster; they are back to work faster.

Kazlene Seide District Manager and Medical Sales Leader

WHAT ARE THE TOP THREE THINGS THAT SET ERMI APART FROM YOUR COMPETITORS? The Ermi Flexionater and Extensionater offers a variable load, so whether the physicians’ recovery philosophy is low and slow or high intensity to create the change in the joint capsule, we can tailor the stretch to your desire. Our devices are “sit and stretch” meaning your patients will not have to apply or wear an uncomfortable or heavy device for hours at a time - just a few 10 minute stretch sessions per day will get them back to work quickly! Accelerating the recovery of an injured worker means you’ll save money on many more months of therapy, other company’s sometimes 8-10 month brace rentals, which means even more lost wages and sometimes another surgery. HOW CAN READERS CONNECT WITH YOU OR REFER YOUR SERVICES? You can reach us at 877-503-0505 or by emailing us at info@ermi-motion.com

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Dr. Lisa Huseboe's COGNITIVE CIRCUIT TRAINING® PROGRAM Dr. Lisa Huseboe has long been a pioneer in the field of brain health, driven by an unwavering passion for harnessing the brain's potential as a powerful tool for healing. As the founder and CEO of Focus Brain Therapy, she has dedicated her career to developing innovative treatments that help patients unlock their brain's ability to reorganize and rewire itself, a process known as neuroplasticity. Her groundbreaking work has culminated in the creation of the Cognitive Circuit Training® program, a comprehensive approach to brain fitness and rehabilitation. The Cognitive Circuit Training® program is a hallmark of Dr. Huseboe's vision for accelerated brain fitness. This program leverages the principles of neuroplasticity to enhance, repair, and reorganize brain function. It offers a holistic, evidence-based approach that integrates a variety of therapeutic modalities into 90-minute sessions. These sessions are meticulously designed to address multiple aspects of brain health, including: Sensory Integration: Techniques to improve the brain's ability to process and respond to sensory information. Cognitive Skills Enhancement: Activities aimed at boosting cognitive functions such as memory, attention, and problem-solving. Therapeutic Activities: A range of exercises and tasks tailored to each individual's needs to promote brain healing and improvement. Vestibular and Oculomotor Exercises: Exercises to enhance balance and eye movement control, crucial for overall brain function. Emotional Regulation Techniques: Strategies to help individuals use modalities to help regulate the autonomic nervous system, promoting emotional regulation and overall well-being.

Dr. Lisa Huseboe CEO & Founder A key aspect of Dr. Huseboe's mission at Focus Brain Therapy is the commitment to assisting injured workers in their journey back to work. The Cognitive Circuit Training® program is integral to this effort, offering a comprehensive rehabilitation approach that focuses on restoring cognitive and physical function. This dedication to workers' compensation cases ensures that individuals who have suffered workplace injuries receive the support they need to return to their professional roles as efficiently and effectively as possible. The program's focus on neuroplasticity and holistic recovery is particularly beneficial for these workers, helping them regain the skills and confidence needed to re-enter the workforce. BLOOM MAGAZINE | 63

Claire Quinlan STEERING QUINLAN MEDICAL MANAGEMENT TO NEW HEIGHTS Step into the world of Quinlan Medical Management (QMM) with Bloom Magazine as we explore how Claire Quinlan has taken the company to new heights since becoming CEO in 2022. QMM's commitment to providing essential case management and return-to-work services is more than just a mission—it's part of who they are. Founded in 2004 by nursing veteran Patricia Quinlan, QMM has been a cornerstone of excellence for over four decades. Patricia’s experience, starting as a case manager for catastrophic cases in 1979, laid the groundwork for QMM's dedication to quality care. Now, with Claire at the helm, QMM has experienced incredible growth and expansion, now serving twenty states. Claire's journey into leadership mirrors her mother's legacy of dedication and vision. QMM continues to uphold the core values of integrity and inclusivity that both Patricia and Claire hold dear. They specialize in handling catastrophic cases, brain and spinal cord injuries, multitrauma, and crisis intervention, working closely with insurance carriers, employers, and individuals to help people get back to work and resolve cases smoothly. A big part of QMM's success comes from team members like Wendy Licht and Barbara Brutus. Wendy, the Administrative Manager based in Wisconsin, is a proud veteran who served during Operation Iraq Freedom. Her keen eye for detail keeps everything running smoothly. Barbara, with her clinical oversight expertise, sets a high standard for the nursing team and has been an invaluable part of QMM for almost 20 years. QMM's focus on personalized support, understanding that every case is unique, has earned them the trust of their clients and made them a leader in the industry. They have been recognized as one of the top woman-owned companies in Florida for the fourth year in a row, highlighting their dedication to excellence and empowerment.

Claire Quinlan CEO

QMM is evolving to stay ahead and lead the way, integrating AI into their processes while using it thoughtfully. They build strong relationships with clients based on trust, integrity, and reliability, going the extra mile to meet clients' needs and addressing concerns quickly. For more information about Quinlan Medical Management or their services, visit their website at qmmcorp.com. You can also reach Claire Quinlan directly via email at claire.quinlan@qmmcorp.com, and connect with them on LinkedIn. Claire Quinlan's leadership and the QMM team's collective effort demonstrate a steadfast commitment to excellence in medical case management, ensuring injured workers receive the highest quality care and support. BLOOM MAGAZINE | 64

WORKERS’ In this section, we're diving deep into the dynamic world of workers' compensation, where innovation and fresh perspectives are shaping the future. At Bloom Magazine, we're powered by the passion and expertise of thousands of individuals – physicians, adjusters, nurses, risk managers, employers, case managers, attorneys, service providers, and claims & healthcare professionals. Together, they're driving change and pushing boundaries in healthcare. We're here to offer personalized insights and guidance for each role, ensuring everyone feels supported and empowered. And keep an eye out for articles written by experts across the board – their stories and expertise will inspire and inform

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Key Strategies for Supporting Workers' Compensation Adjusters Working as a workers' compensation adjuster has its challenges, with the responsibility of managing numerous files across different jurisdictions without dedicated support staff. Employers and stakeholders play a vital role in supporting these adjusters to ensure their success. By implementing specific actions, valuable assistance can be provided to significantly ease adjusters' workload and enhance their effectiveness. To support workers' compensation adjusters effectively, consider the following key actions: 1. Provide Complete and Detailed Information: When submitting a new claim, ensure all fields on the injury form are accurately filled out. This includes relevant details such as social security numbers, birth dates, injury types, and dates of injury reporting. By providing comprehensive and timely information upfront, you enable adjusters to initiate efficient investigations.

2. Report Claims Promptly: Timely reporting of claims is essential to avoid pressuring adjusters and minimize errors or leakage. Submit the injury report as soon as possible to facilitate thorough investigations and enable accurate decision-making without delays or penalties. 3. Communicate Lost Time: Promptly inform adjusters if there is any lost time associated with the claim. This information is crucial as it allows adjusters to gather relevant medical records, assess compensability, and facilitate the implementation of work restrictions.

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4. Respect the Adjuster's Role: While it's important to provide insights

and

relevant

facts,

remember that adjusters are trained professionals responsible for making determinations on compensability. Respect their expertise and decisionmaking authority to avoid potential fines and allow them to fulfill their responsibilities effectively. 5.

Ensure

Accessibility

and

Responsiveness: Be accessible and promptly

respond

adjusters'

inquiries. As an employer, your cooperation is crucial in providing information and supporting adjusters in

their

relevant

investigations. medical

information,

provider details, initial diagnoses, and

any

other

relevant

documentation for effective claims handling. By focusing on these key actions, employers can provide effective support to workers' compensation adjusters,

ensuring

smoother

claims processing and improved outcomes.

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The Other Side of the Claim Mental Health Challenges for Workers' Compensation Adjusters Written by Sandy Avina What is compassion fatigue? People whose professions lead to prolonged exposure to other people's trauma can be vulnerable to compassion fatigue, also known as secondary or vicarious trauma; they can experience acute symptoms that put their physical and mental health at risk, making them wary of giving and caring. (Psychology Today, 2024) Why is it important? Compassion fatigue affects our industry in two ways: First, claims adjusters already face tremendous demands in their jobs. Our industry is struggling to recruit and retain the next generation of adjusters, which means adjusters in their current roles are likely facing high caseloads and understaffed departments. Adding compassion fatigue to the existing demands of the job is a recipe for burnout.

I remember the first time I cried as an adjuster. I had just gotten off the phone with a woman whose husband had fallen two stories down an elevator shaft. Miraculously, he survived the fall, but his injuries were the most significant I had seen. I had received his claim a few weeks prior and had already started disability benefits and assigned a catastrophic case manager. His wife had missed several days from work to be by his side at the hospital.

Second, the helplessness adjusters feel when they are handling particularly catastrophic injuries contributes to compassion fatigue. Adjusters can become jaded, reducing their ability to empathize. It’s not that adjusters want to be unfeeling, but many disengage as a self-preservation method. This results in a poor experience for the injured worker, who relies heavily on an adjuster to provide communication, patience, and guidance as they navigate the challenges arising out of their disability.

They had a 6-month-old baby, and she had just returned to work a few weeks before his accident. She was terminated for missing too many days from work and didn’t qualify for FMLA. “Is there anything else you can do to help us?” I explained the disability benefits, and that medical treatment would be covered, but I was afraid this was such a small and hollow offering against the enormity of her fears. She was sobbing. I could hear her baby crying in the background. Behind every workers' compensation claim lies a hidden toll on the adjusters who, witnessing the aftermath of injury and disability for injured workers, face their own mental health battles arising from compassion fatigue.

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WHAT CAN WE DO? Support from the industry Third Party Administrators, insurers, and vendor partners have an opportunity to partner with non-profits and advocacy groups to identify and consolidate information on public resources: food banks, discounts on public transportation, free or low-cost mental health resources, free meals for children at public libraries, etc. Injured workers and their families often seek assistance from adjusters on how to deal with impacts from their disability that fall outside of the scope of workers’ compensation benefits. Having a resource page on the company website will help prevent adjusters from feeling helpless when injured workers approach them with questions related to needs and support outside of workers’ comp. This helps injured workers identify solutions for some of the challenges resulting from their disability. Support for Claims Leaders Claims leaders need to be trained on how to identify precursors to compassion fatigue and burnout among their adjusters. Adjusters should be advised and encouraged to completely disconnect when they are off work. Discourage adjusters from providing vendors, attorneys, clients and injured workers with their personal cell phone number. Our industry is notorious for this practice, and it is not sustainable. Claims leaders should be experts on their company’s Employee Assistance Program (EAP) and reference it regularly in meetings with their team. Support for Adjusters Several claims training programs cover the statutory component of claims handling: calculating disability benefits, determining compensability, addressing disputes regarding treatment authorization, etc. Here’s what’s missing: how to manage the social-emotional component of claims handling. Do adjusters know how to handle a call when someone is crying? How about if someone mentions self-harm? If they are assigned a claim that deals with a particular trauma, they have experienced themselves, do they know they can have a conversation with leadership to discuss possible reassignment? These topics should be included in any comprehensive claims training program and provided as an annual refresher to all adjusters.

Sandy Avina, MBA, SIP Claims Services Manager, California Schools JPA (CSRM)

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Occupational Heat Exposure: Risks, Treatment, and Prevention Written by Chikita Mann

Every year, dozens of workers suffer from heat exposure in the workplace, and tragically, some even lose their lives. Whether indoors or outdoors, during any season, hazardous heat can pose serious risks. It is crucial to understand the factors contributing to heat illness, recognize symptoms, and implement preventive measures. What is Heat Illness? As temperatures rise, a worker’s core body temperature may also increase. The body naturally responds by increasing heart rate and inducing sweating to regulate temperature. However, when these mechanisms fail to prevent excessive heat buildup, heat illness occurs. It’s essential to recognize and respond promptly to symptoms to prevent medical emergencies. Types of Heat Illness Heat illnesses span a spectrum, from minor heat cramps to life-threatening heat stroke. Early intervention reduces the risk of severe outcomes. Training workers to recognize symptoms and take immediate action is vital. Employers must prioritize worker safety by ensuring protection from hazardous heat.

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Recognizing Heat Illness Early intervention is critical. If you notice any of the following symptoms, act promptly: Heat Stroke Warning Signs: Abnormal thinking or behavior Slurred speech Seizures Fainting Heavy sweating or hot, dry skin Immediate Actions: Call 911 immediately. Cool the worker with water or ice. Move them to a cooler or shaded area. Stay with the worker until help arrives. Other Heat Illness Symptoms: Headache or nausea Weakness or dizziness Elevated body temperature Thirst Decreased urine output Recommended Actions: Provide cool water to drink. Remove unnecessary clothing. Relocate to a cooler area. Use water, ice, or a fan for cooling. Do not leave the affected person alone. Seek medical care if necessary.

Occupational Risk Factors Both the work environment and specific tasks contribute to heat exposure risks: Environmental Factors: Temperature and humidity levels Proximity to heat sources Direct sunlight exposure Work-Related Factors: Length of time near heat sources Physical exertion Personal protective equipment (PPE) that affects heat dissipation Prevention Strategies A comprehensive heat stress program includes: Risk Assessment: Evaluate workplace conditions and identify high-risk areas. Implement preventive measures based on risk levels. Limit Heat Exposure: Schedule work during cooler hours. Rotate tasks to minimize continuous exposure. Provide rest breaks in shaded or air-conditioned areas. Reduce Metabolic Heat Load: Adjust workloads during extreme heat. Encourage hydration and proper nutrition. Acclimation: Gradually expose workers to heat to build tolerance. Training: Educate workers on heat stress symptoms and emergency procedures. Remember, preventing heat-related illnesses is everyone’s responsibility. By prioritizing safety, we can protect workers and create healthier workplaces.

Chikita Mann, MSN, RN, CCM Author/Speaker/Health Content Creator

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REIMAGINING CARPAL TUNNEL SYNDROME TREATMENT FOR BETTER OUTCOMES AND FASTER, SAFER RETURN TO WORK PAUL PATERSON, MD

In a recent interview with Dr. Paul Paterson, his dedication to improving patient outcomes and accessibility through same-day, ultrasound-guided carpal tunnel release became evident. This innovative procedure is not only cost-effective but also has the potential to significantly improve patient outcomes and facilitate faster return-to-work times, making it truly game-changing. "Patient care is always our primary goal," Dr. Paterson emphasizes. "Our ultrasound-guided carpal tunnel release procedure is designed to streamline care by compressing multiple visits into a single one. This means patients can be diagnosed and treated during their initial visit. Most return to light office work the next day and heavy-duty work within five days, thanks to the minimally invasive nature of this procedure."

Employers have come to trust Dr. Paterson for his excellence in rapidly getting employees back to work. His approach eliminates the need for an electromyography (EMG) and avoids conservative treatments that merely address symptoms without solving the problem. "We aim to resolve the underlying issue effectively," he says. "This approach leads to less frustration for injured workers and significantly better long-term outcomes." The success rate of his method speaks volumes. "Ninety percent of patients who undergo ultrasound-guided carpal tunnel release return to work within 10 days, and less than five percent require therapy afterward," Dr. Paterson reports. "This high success rate not only benefits patients but also reduces long-term care costs by 50-75%." BLOOM MAGAZINE | 74

Accessibility to treatment is a cornerstone of Dr. Paterson's practice. "We offer virtual preoperative evaluations, allowing patients to receive an initial consultation from home," he explains. "Patients can access treatment within one week of contacting us, ensuring they don’t endure prolonged discomfort or disruptions to their daily lives." Creating a comfortable patient experience is also a priority. "When performing this procedure in the office, we strive to create a spa-like setting," Dr. Paterson notes. "Patients can eat before the procedure, drive themselves to and from the appointment, and enjoy a relaxed atmosphere with their choice of music and dimmed lights. This makes the experience significantly different from traditional surgeries."

Dr. Paterson's dedication extends beyond his local practice. He sees injured workers from all over Florida and even accepts out-of-state patients. Practicing at Vero Orthopaedics, he specializes in comprehensive care for injuries and conditions affecting the hand, wrist, elbow, and shoulder. His range of advanced treatments includes total shoulder and elbow replacement, trigger finger release, thumb implant replacement, shoulder, elbow, hand, and wrist fracture care, tendon and nerve laceration repair, and minimally invasive arthroscopic elbow surgery. For employers, adjusters, and nurses, understanding the benefits of this procedure is crucial. Ultrasound-guided carpal tunnel release offers superior patient outcomes, rapid return-to-work success, and long-term cost mitigation. This innovative approach significantly reduces downtime, allowing employees to resume their duties more quickly and effectively. Dr. Paterson’s passion for helping patients is clear. "The best part of my work is meeting and assisting incredible people," he says with a smile. "Seeing the relief and improvement in their lives is truly rewarding." Dr. Paterson's commitment to patient-centered care is evident through his frequent hosting of free educational seminars and screenings, where employers can learn about ultrasound-guided carpal tunnel release. Employers unfamiliar with this groundbreaking procedure are encouraged to reach out to Ozzy Diaz to schedule an in-service session. This opportunity provides a deeper understanding of the procedure’s advantages and how it can revolutionize the treatment of Carpal Tunnel Syndrome for their workforce.

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Paul Paterson, MD, is a board-certified, fellowshiptrained orthopedic surgeon with advanced training in hand and upper extremity care. A native of New York state, Dr. Paterson graduated from the University at Buffalo with a bachelor's degree in biology and earned a Master of Science degree in anatomy and physiology at the University of Michigan in Ann Arbor. He obtained his medical degree from the University at Buffalo Jacobs School of Medicine and Biomedical Sciences, where he also completed his orthopedic surgery residency. He furthered his expertise with a fellowship in hand and upper extremity care at Harvard Medical School. Dr. Paterson is board-certified by the American Board of Orthopedic Surgery. Dr. Paterson enjoys his work as a doctor and life with his family as a husband and father. He lives an active lifestyle and can often be found in the gym, and in any additional free time, he enjoys golf. In summary, Dr. Paul Paterson’s advancements in same-day, ultrasound-guided carpal tunnel release are setting new benchmarks in CTS treatment. His innovative approach, focus on early return to work, superior patient outcomes, and cost-effectiveness are transforming lives and redefining standards in getting injured workers the best care possible. To schedule a patient with Dr. Paterson, you can contact Vero Orthopaedics' dedicated workers' compensation team. WORKERS' COMPENSATION CONTACT INFORMATION: Appointments: (772) 758-1017, option 7 Fax: (772) 564-8153 Email: workcomp@veroortho.com Call by 3:00 p.m., Monday – Friday, for a same-day appointment! BLOOM MAGAZINE | 76

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Dear Dr. Medina A valuable resource for adjusters, nurses, and case managers navigating foot health—one question at a time

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What are the most common causes of foot pain and how can they be treated effectively?

Most commonly overuse or certain injuries can lead to foot pain that can impact portions of the foot or even the entire foot. There can also be underlying health issues that can impact circulation and nerves that can also lead to foot pain. It is very beneficial to follow up with your foot and ankle specialist in order to learn more about how to manage the foot pain, as well as providing at-home care and prevention. Many causes of foot pain can be managed with rest, icing, medication (one of my favorites

What are some common workplace factors that contribute to foot injuries and how can they be prevented?

In order to reduce foot injuries, you need to first identify and address the relevant hazards in the workplace. Then, you need to take the appropriate steps to eliminate those hazards through the job or workplace design, various measures of protection such as safety shoes that are slip resistant or steel-toed work boots aiding in slip and falls and crush injuries in the workplace, practicing good maintenance and housekeeping, keeping the workplace area free of clutter, always cleaning up spills promptly, and one of the most important aspects is to be observant of your work area. Try not to be distracted and not be in a hurry.

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provider.

Can you recommend exercises or stretches that can help strengthen the feet and ankles to reduce the risk of workplace injuries?

Strengthening and improving range of motion of the foot and ankle can help reduce injuries. Warming up prior to stretching is key. Stretching exercises increase flexibility and allow the muscles to work more effectively due to increased blood flow.

and camphor properties), wearing proper shoe gear, and, if there is any injury causing the foot pain, treating the injury correctly and following up with your healthcare

How can I prevent common foot problems like plantar fasciitis?

Plantar fasciitis is the most common cause of heel pain. Plantar fasciitis is very difficult to treat and, even when treated successfully, it can return. Basic prevention would include rest. Since plantar fasciitis is caused by inflammation and irritation, staying off of your feet can be helpful. Avoid high-impact activities initially. Warming up and gently stretching will provide and maintain that plantar fascial band stretched so that the inflammation and discomfort do not recur. Stretching is key. Do not forget to warm up prior. Wearing the correct shoes and good arch support also aid in preventing recurrence of plantar fasciitis. I always recommend avoiding walking barefoot. Limit certain sandals and flip-flops because there is no arch support provided. Many of these types of custom-made orthotics are the ones that I recommend due to the fact that they are built to last many years and are made to your foot type and foot shape. At the first sign of any discomfort, please try to get early care so that your healthcare provider/foot and ankle specialist can prevent the problem from progressing.

Some examples would include: Ankle circles - Be sure to make the circles with the ankle in clockwise and counterclockwise directions to achieve the most benefit. Heel stretching - This can be done with an elastic band or a towel around the top of the foot and gently pulling back until you feel a light stretch in the calf and heel area. Calf raises - Keeping the ankles in neutral position and standing with the feet slightly apart, slowly lift both heels off the ground. Single leg balance - Standing on one foot, bending the knee slightly, and hold for 15 to 20 seconds. If you do not have much balance in the beginning, make sure you hold onto a countertop or against the wall. Again, remember to always warm up before stretching and exercising, and utilize appropriate shoe gear. These are just some examples of stretching exercises that provide the most significant benefit to the feet and ankles.

If you have any questions for Dr. Medina to answer on foot health, please email teambloom@ommktg.com with the subject line ‘Dear Dr. Medina’. BLOOM MAGAZINE | 79

Championing Kids' Chance of Florida Bloom Magazine had the pleasure of sitting down with Tammy Boyd, a local leader and passionate advocate for Kids' Chance of Florida (KCFL). In this heartfelt interview, Tammy shares her dedication to helping children of injured workers and the incredible impact KCFL has had on their lives. Bloom Magazine: Tammy, can you tell us about Kids' Chance of Florida and its mission? Tammy Boyd: Absolutely. Kids' Chance of Florida was established to provide educational opportunities and scholarships for children of workers who have been seriously injured or killed on the job. We believe that by investing in the education of these children, we can help them build brighter futures despite the challenges their families have faced.

Tammy Boyd: There are so many touching stories. Since our establishment in 2015, we've awarded $331,000 in scholarships to 71 recipients, and we have a 100% graduation rate for those who have completed their programs. Many of our students are still pursuing their degrees, some even at the graduate level, as we encourage them to reapply every year they are eligible. One standout story is of Dr. Melissa Cuervo, a KCFL scholarship recipient who recently graduated from Lake Erie College of Osteopathic Medicine (Bradenton Campus) on Sunday, June 2, 2024. Melissa is set to begin her Pediatrics Residency Program at Carolinas Medical Center in Charlotte, North Carolina. Her journey from overcoming personal loss to achieving her medical dreams is truly inspiring. Melissa stated, 'My goals are to grow as much as possible as a physician, advocate for my patients, and maintain a good work-life balance over the next few years.' On behalf of the KCFL Board, we are so proud of her and all our recipients.

Bloom Magazine: What inspired you to get involved with Kids' Chance? Tammy Boyd: My involvement with Kids' Chance started in 2017. I was moved by the stories of these children and their families. Seeing the struggles they went through and the resilience they showed really inspired me. I wanted to be part of something that could make a tangible difference in their lives, and Kids' Chance does exactly that. Bloom Magazine: Can you share some of the success stories from Kids' Chance of Florida? BLOOM MAGAZINE | 80

Bloom Magazine: The annual Kids' Chance Golf Tournament seems to be a significant event. Can you tell us more about it?

Bloom Magazine: What are your hopes for the future of Kids' Chance?

Tammy Boyd: The Golf Tournament is our flagship fundraising event, held in partnership with the WCI Conference. This year, it will be on Sunday, August 18, 2024, at Hawk's Landing Golf Club. It's always a fantastic day where the workers' compensation community and golf enthusiasts come together for a great cause. Our tournament is sold out every year, which shows the tremendous support we have. Last year, we raised $63,000, our highest amount to date, and we're hoping to surpass that this year. Every dollar raised goes towards scholarships for these deserving kids.

Tammy Boyd: I hope we can continue to grow and support even more children in the future. The need is always there, and with the community's continued support, we can provide more scholarships and opportunities. Ultimately, we want to ensure that every child affected by a workplace accident has the chance to pursue their educational dreams.

Bloom Magazine: How does Kids' Chance support its recipients beyond providing scholarships?

Tammy Boyd: There are many ways to get involved. People can participate in our fundraising events, like the Golf Tournament, or make donations directly to KCFL. Volunteering is also a great way to contribute. Every bit of support helps us make a difference in the lives of these kids.

Tammy Boyd: Beyond scholarships, we aim to be a support system for these children. We stay in touch with our recipients, offer guidance, and connect them with mentors and resources that can help them succeed in their educational and career goals. It's about creating a community where they feel supported and encouraged. Bloom Magazine: What impact has Kids' Chance of Florida had on the community so far? Tammy Boyd: Since 2015, we've had a significant impact. We've seen many students graduate with the help of our scholarships, and many are still pursuing their degrees. These kids have gone on to pursue various careers, contributing positively to their communities. Knowing that we've helped them achieve their dreams despite the hardships they've faced is incredibly fulfilling.

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Bloom Magazine: How can people get involved and support Kids' Chance of Florida?

Bloom Magazine: Thank you, Tammy, for sharing your insights and dedication to Kids' Chance of Florida. It's clear that your efforts are making a profound impact. Tammy Boyd: Thank you for having me. It's an honor to be part of this incredible organization and to help these children achieve their dreams. Together, we can drive towards a brighter future for all of them. Bloom Magazine is proud to support Kids' Chance of Florida and is committed to raising awareness for this vital cause. For more information, please contact Tammy Boyd at tammy.boyd@lakesideneurologic.com or 813-205-0502. You can also reach out to Team Bloom, and we will connect you to a Kids' Chance leader in your area. Kids' Chance is a national organization making a significant difference across the country.

Handling Complex Workers' Compensation Cases: Best Practices and Insights Written by Jadell Mendez A complex workers’ compensation case is typically characterized by combination of factors that make it more challenging to resolve than a straightforward claim. In the intricate world of workers' compensation, straightforward cases can often become convoluted due to various factors. To better understand the topic, I would like to present some of the elements that could contribute to the complexity of these workers’ compensation cases. Severe Injuries Cases involving catastrophic injuries such as traumatic brain injuries (TBIs), Spinal cord injuries, amputations, multiple body parts injured or fractured. These injuries often require longer and extensive medical treatment and rehabilitation leading to long-term or permanent disability. Multiple or Conflicting Medical Opinions Cases could be complicated when there are differing medical opinions about the cause, extent, or treatment of the injury. Disagreements between treating physicians cand lead to disputes that require legal intervention. Pre-existing Conditions If the injured worker has pre-existing medical conditions that aggravated or exacerbated by the work-related injury, it can be challenging to determine the Major Contributing Cause of such findings, therefore it could affect the appropriate level of compensation and employer’s liability.

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Occupational Diseases Those cases that involve occupational diseases like Asbestosis, Repetitive stress injuries, hearing loss, etc. are often complex because these conditions typically develop over time and providing a direct link to the workplace can be difficult. Psychological Injuries Claims involving psychological or psychiatric conditions including PTSD, depression, anxiety can be difficult to substantiate and treat. Also, in occasions these claims require expert testimony and can be contentious and costly to the carrier. Return to Work Issues Complications arise when there are disputes about the injured worker’s ability to return to work or the availability of a temporal or permanent modified position provided by the employer. Disputed Claims Cases where the employer or insurer disputes the occurrence of the injury, the extent of the disability, or the causation can lead to prolonged legal battles. Fraudulent claims or allegations of fraud also fall into this category.

Thorough Investigation and Documentation The foundation of a successful workers' compensation case is a meticulous investigation. Begin by gathering all pertinent details about the incident, including witness statements, accident reports, and any available video footage. Documentation should be comprehensive and precise, capturing every detail related to the injury, medical treatments, and communications with the employee. From the medical case management position, completing a throughout assessment, including prior medical history, current medical issues and ongoing medical treatment, obtaining a medical record release to request prior medical records could be an important key to determine compensability and cost containment of future medical care. A detailed investigation not only helps in understanding the case better but also ensures that you have a strong factual base to counter any disputes that may arise. In complex cases, where the cause of injury or the extent of disability might be contested, having robust evidence can be the difference between a favorable outcome and a protracted battle. Effective Communication with all parties involved Complex workers' compensation cases often involve multiple stakeholders, including the injured employee, medical professionals, insurance adjusters, and legal representatives. Establishing clear and consistent communication channels is crucial. Ensure that all parties are kept informed about the case's progress and any developments.

Third-Party Involvement When a third party is responsible for the injury like a subcontractor or equipment manufacturer the case can become more complex due to additional legal claims and potential for litigation against multiple parties. Multiple Jurisdictions The case could be complicated if the worker was injured while working in different states or countries, determining the appropriate jurisdiction and applicable laws.

Successfully navigating these complex cases requires a blend of strategic planning, effective communication, and a deep understanding of the legal landscape. Here are some best practices and insights for handling these challenging scenarios. BLOOM MAGAZINE | 84

Regular updates can prevent misunderstandings and help in managing expectations. For the injured employee, timely and empathetic communication can alleviate some of the stress and uncertainty associated with their situation, fostering a sense of trust and cooperation. Coordinated Medical Management Injuries that result in long-term or permanent disability require careful medical management. Work closely with medical providers to ensure that the injured employee receives appropriate and timely treatment. Comprehensive medical documentation is essential, as it forms the basis for determining the extent of the injury and the corresponding compensation. Consider involving a medical case manager to oversee the treatment plan and coordinate between different healthcare providers. This can help in ensuring that the employee follows through with the treatment, attends necessary appointments, and adheres to prescribed rehabilitation protocols. Proactive Return-to-Work Programs

Partnering with Experienced Legal Counsel Given the potential legal complexities, having an experienced workers' compensation attorney can be invaluable. Legal counsel can provide critical guidance on navigating the procedural nuances and help in developing a strong legal strategy. In cases involving severe injuries or long-term disabilities, legal expertise is particularly crucial. These situations often require detailed medical evidence and expert testimony, which can be challenging to compile without specialized legal knowledge. Handling complex workers' compensation cases requires a proactive, well-coordinated approach. By focusing on thorough investigation, effective communication, legal expertise, coordinated medical management, proactive return-to-work programs, and continuous education, participants can navigate these challenging cases more efficiently. Ultimately, the goal is to ensure fair and timely compensation for the injured employee while minimizing the impact on the organization.

Facilitating a return-to-work program can significantly benefit both the employer and the employee. Develop a structured plan that accommodates the employee’s medical restrictions and gradually transitions them back to their regular duties. This not only helps in reducing the overall compensation costs but also supports the employee’s physical and psychological recovery. Flexibility is key in return-to-work programs. Tailor the duties to match the employee's current capabilities and be prepared to make adjustments as they recover. Engage with the employee and their medical providers regularly to monitor progress and make necessary modifications. Continuous Education and Training Keeping up to date with the latest developments in workers' compensation laws and best practices is essential for handling complex cases effectively. Regular training sessions for HR professionals, managers, and supervisors can enhance their understanding of the intricacies involved and prepare them to respond appropriately. Consider participating in industry seminars, workshops, and online courses to stay informed about emerging trends and regulatory changes. Building a network of professionals in the field can also provide valuable insights and support.

Jadell Mendez, CDMS, QRP Bilingual Medical Case Manager, President & CEO MEDTeam Care Management

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Understanding Distal Biceps Tears in Workers Comp: Diagnosis and Treatment Options Written by Anand Panchal, DO Distal biceps tears are a significant concern, especially among workers engaged in physically demanding jobs. Such injuries can lead to considerable functional impairment and necessitate comprehensive management strategies. This article reviews the diagnosis and treatment options for distal biceps tears, particularly in the context of workers' compensation injuries. Anatomy and Mechanism of Injury The biceps brachii muscle, located in the upper arm, has two tendons at its distal end that attach to the radial tuberosity in the forearm. These tendons allow the biceps muscle to flex the elbow and supinate (rotate the hand into the palm up position) the forearm. A distal biceps tear involves the rupture of these tendons, often occurring when there is a sudden, forceful contraction of the muscle against a heavy load. (example is lifting a heavy tire or metal door with the arm slightly extended) Diagnosis of Distal Biceps Tears Accurate and timely diagnosis is crucial for optimal recovery, especially for workers whose livelihoods depend on their physical capabilities. The diagnostic process involves several steps: Clinical Evaluation: History: Patients typically report a sudden, sharp pain in the front of the elbow, often accompanied by a "pop" sound. Swelling, bruising, and weakness in elbow flexion and forearm supination are common.

Physical Examination: Key tests include: Hook Test: The examiner attempts to hook a finger under the biceps tendon from the lateral side of the elbow. A positive test, where the tendon cannot be palpated, indicates a tear. Biceps Squeeze Test: The examiner squeezes the biceps muscle belly while the forearm is supinated. A lack of forearm supination indicates a possible tear. Imaging Studies: X-rays: While not definitive for diagnosing tendon tears, X-rays can rule out fractures and other bony abnormalities. Ultrasound: An effective, non-invasive tool that can visualize the torn tendon and assess its retraction. Magnetic Resonance Imaging (MRI): The gold standard for confirming distal biceps tears, MRI provides detailed images of the soft tissues, showing the extent of the tear and retraction. This can extremely helpful in surgical planning. Treatment Options for Distal Biceps Tears Treatment strategies for distal biceps tears depend on the severity of the tear, the patient's age, activity level, and occupational demands. For workers' compensation cases, the goal is to restore function quickly and safely to facilitate a return to work. BLOOM MAGAZINE | 86

Non-Surgical Treatment: Non-surgical management may be considered for partial tears or in patients with low functional demands. Rest and Immobilization: Initial immobilization in a sling or brace helps reduce pain and swelling. Physical Therapy: Once the acute pain subsides, physical therapy focuses on gentle range-of-motion exercises, followed by strengthening exercises to restore function. Limitations: Non-surgical treatment often results in decreased strength and endurance in elbow flexion and forearm supination, which can be problematic for physically demanding jobs. Surgical Treatment: Surgical repair is the standard of care for complete distal biceps tears, especially for workers who require full arm strength and function. Techniques: Single-Incision Technique: This approach involves a single anterior incision to access and reattach the tendon to the radial tuberosity. It minimizes the risk of nerve injury and provides excellent cosmetic results. Two-Incision Technique: This method involves an additional posterior incision to help secure the tendon. It may reduce the risk of heterotopic ossification but carries a higher risk of nerve damage. Postoperative Rehabilitation: Immobilization: The arm is typically immobilized in a brace for several weeks to protect the repair. Physical Therapy: Gradual rehabilitation begins with passive and active range-of-motion exercises, progressing to strengthening exercises. The goal is to restore full function within 4-6 months. Workers' Compensation Considerations For workers' compensation cases, several factors need to be addressed to ensure a successful outcome: Timely Diagnosis and Treatment: Early recognition and intervention are critical to prevent long-term disability. Prompt surgical repair offers the best chance for a full functional recovery. Typically time from injury to surgery should be less than 2 weeks to maximize ability to perform a repair of the tendon.

Return-to-Work Programs: Modified Duties: Initially, workers may need to perform modified duties that avoid heavy lifting or strenuous activities. Gradual Return: A phased return-to-work program helps workers gradually resume their full duties, minimizing the risk of re-injury. Communication with Stakeholders: Employer Collaboration: Open communication with employers about the worker's progress and capabilities ensures appropriate job modifications and accommodations. Insurance and Legal Considerations: Documentation of the injury, treatment, and rehabilitation progress is crucial for workers' compensation claims. Psychosocial Support: Workers may experience stress and anxiety related to their injury and job security. Providing psychological support and counseling can aid in the overall recovery process. Prognosis and Long-Term Outcomes The prognosis for distal biceps tears is generally favorable with appropriate treatment. Surgical repair offers excellent outcomes, with most patients regaining near-normal strength and function. However, some patients may experience residual weakness or discomfort. Long-term outcomes are influenced by several factors: Severity of the Tear: Complete tears with significant retraction may require more complex repairs and have longer recovery times. Timing of Surgery: Early surgical intervention generally leads to better outcomes. Rehabilitation Compliance: Adherence to physical therapy and rehabilitation protocols is crucial for optimal recovery. Distal biceps tears are significant injuries that require a comprehensive approach to diagnosis and treatment, particularly in the context of workers' compensation. Timely intervention, appropriate surgical techniques, and structured rehabilitation programs are essential for restoring function and facilitating a successful return to work. By addressing both the physical and psychosocial aspects of recovery, healthcare providers can support injured workers in achieving the best possible outcomes and maintaining their occupational capabilities.

Anand P. Panchal, DO

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Board-Certified, Fellowship-Trained Orthopedic Surgeon specializing in Sports Medicine and Upper Extremity The Center for Bone & Joint Surgery of the Palm Beaches

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THE DRIVING FORCE OF MOTIVATION: ESSENTIAL FOR PERSONAL AND PROFESSIONAL SUCCESS Written by Dr. Claire Muselman Motivation is the driving force that propels us toward our goals, fuels our actions, and sustains our perseverance through challenges. It is essential to personal and professional success, impacting every aspect of our lives. Whether striving for career advancement, personal development, or simply overcoming daily obstacles, motivation plays a pivotal role in our achievements. Understanding what drives us can lead to more fulfilling and successful personal and professional lives. By cultivating and harnessing motivation, we unlock our potential to achieve great things and create a positive, dynamic environment for ourselves and those around us. WHAT IS MOTIVATION? Motivation is the inner drive or external stimulus that compels us to take action, pursue goals, and persist in facing obstacles. It gives us the energy and determination to strive for success and personal fulfillment. Motivation can be intrinsic, arising from within ourselves, or extrinsic, driven by external rewards and recognition. Internal desires fuel intrinsic motivation, such as pursuing knowledge, personal growth, or the joy of accomplishing a task. External factors like money, praise, or the avoidance of negative consequences drive extrinsic motivation. Understanding the difference between intrinsic and extrinsic motivation is crucial for developing a balanced and sustainable approach to achieving our goals. While extrinsic motivators can be effective in the short term, intrinsic motivation often leads to more sustained and meaningful engagement in activities. WHY IS MOTIVATION IMPORTANT? Motivation is essential for several reasons, as it helps us achieve our goals and lead fulfilling lives. Firstly, motivation drives us to set and pursue meaningful goals. Without motivation, we would lack the drive to start and maintain efforts to achieve our aspirations. Secondly, motivation is our secret weapon in facing challenges and setbacks. It is about achieving success and our ability to bounce back and keep going. A strong sense of motivation helps us stay committed to our objectives and continue working toward them despite difficulties. Motivation enhances our productivity and performance. Motivated individuals are more focused, efficient, and effective in their tasks, leading to higher achievement and success. Moreover, motivation plays a significant role in our mental and emotional well-being. Engaging in activities that we find motivating and fulfilling can increase our overall happiness and life satisfaction. Motivation also influences our personal growth and development. By continually striving to achieve our goals, we learn new skills, expand our knowledge, and build confidence and competence.

WHY SHOULD WE CARE ABOUT MOTIVATION? Caring about motivation is crucial because it directly impacts our ability to achieve our goals and lead fulfilling lives. Motivation is the key to unlocking our potential and realizing our aspirations. With motivation, we can find purpose and direction, which can lead to stagnation and dissatisfaction. Additionally, motivation is essential for maintaining our mental and emotional well-being. Engaging in activities that motivate and inspire us can boost our mood, reduce stress, and enhance our overall quality of life. Understanding and harnessing motivation can lead to greater personal and professional success. It's not just about setting and achieving goals but about the journey and the growth that comes with it. Motivated individuals are likelier to set and achieve ambitious goals, persevere through challenges, and excel in their endeavors. By cultivating motivation, we can enhance our productivity, performance, and satisfaction in personal and professional contexts. Motivation is contagious; when we are motivated and enthusiastic, we can inspire and influence those around us, creating a positive and dynamic environment.

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HOW TO BUILD MOTIVATION Building motivation is an ongoing process that requires deliberate effort and practice. Setting clear goals is an effective strategy. When we set specific, measurable, achievable, relevant, and timebound (SMART) goals, we give ourselves direction and purpose. Building motivation is an ongoing process that requires deliberate effort and practice. Setting clear goals is an effective strategy. When we set specific, measurable, achievable, relevant, and timebound (SMART) goals, we give ourselves direction and purpose. Clear goals help us focus our efforts and track our progress, boosting motivation and providing a sense of accomplishment. Understanding the underlying reasons for pursuing a goal can enhance intrinsic motivation. Reflect on why the goal is important and how it aligns with your values and passions. Connecting your actions to a deeper purpose can provide sustained motivation and drive. Breaking significant goals into smaller steps can make them more achievable and less daunting. Each small success can build momentum and reinforce motivation. Surrounding ourselves with supportive and encouraging people can boost motivation. A positive environment fosters accountability and encouragement during challenging times. Reducing distractions and creating a conducive workspace can also enhance focus and productivity. Recognizing and celebrating achievements, no matter how small, can reinforce motivation. Rewards can be intrinsic, such as a sense of pride and satisfaction, or extrinsic, such as a treat or a break. Regularly acknowledging progress helps maintain enthusiasm and commitment. Being flexible and adaptable allows us to adjust our approach and stay committed to our goals despite obstacles. Embracing a growth mindset sustains motivation by seeing challenges as opportunities for learning and improvement. Visualization is a powerful tool for enhancing motivation. Imagining a goal's successful completion and its positive outcomes can create a sense of excitement and anticipation. Visualization can also clarify the steps needed to achieve the goal and reinforce commitment. Finding sources of inspiration can boost motivation. This inspiration can include reading motivational books, listening to inspiring speakers, or learning about the achievements of others. Inspiration can provide new perspectives and rekindle enthusiasm for pursuing goals. THE IMPACT OF MOTIVATION The impact of motivation on our lives is profound and farreaching. Motivated individuals are likelier to set and achieve ambitious goals, leading to greater personal and professional success. By staying motivated, we can overcome obstacles and persevere through challenges, which enhances our resilience and adaptability. Motivation also improves our productivity and performance. When we are motivated, we are more focused, efficient, and effective in our tasks, leading to higher achievement and satisfaction. Motivation drives our pursuit of hobbies, interests, and personal development in personal contexts. Engaging in activities that we find motivating and fulfilling can enhance our overall happiness and life satisfaction. Motivation also influences our relationships; motivated individuals are more likely to invest time and effort into building and maintaining strong connections with others. In professional settings, motivation is a key factor in career success. Motivated employees are more engaged, productive, and committed to their work. They are also more likely to take initiative, seek growth opportunities, and contribute positively to their organizations.

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Motivated leaders can inspire and influence their teams, creating a positive and dynamic work environment. Motivation is a powerful force that can transform our lives in numerous ways. By understanding and harnessing motivation, we can achieve greater personal and professional success, enhance our well-being, and lead more fulfilling lives. Motivation is a crucial component of both personal and professional success. It propels us to establish and pursue meaningful goals, cultivates resilience and determination, and improves productivity and performance. Developing and maintaining motivation requires deliberate effort and practice, but the benefits are invaluable. As we grow this essential skill, we unlock our potential for growth, resilience, and fulfillment, ultimately leading to more extraordinary accomplishments and satisfaction. Understanding and harnessing motivation is a personal journey and a collective effort toward creating a more dynamic, inspiring, and successful world.

Dr. Claire Muselman Dynamic Keynote Speaker, Influential Professor, Inspiring Author, and Empowering Leadership Coach

Tennis Elbow: Causes, Symptoms, and Treatment Written by Eric Balaguer, MD Tennis elbow, also known as lateral epicondylitis, is a painful condition affecting the outer part of the elbow. Despite its name, it's not exclusive to tennis players. Anyone who repeatedly uses their forearm muscles, especially in activities involving gripping and wrist extension, can develop this condition. CAUSES Tennis elbow is primarily caused by overuse and repetitive strain of the tendons that attach the forearm muscles to the outer bony bump of the elbow. Microscopic tears develop in the tendon due to this repetitive strain, leading to inflammation and pain. Common activities that can trigger tennis elbow include: Racquet sports (tennis, squash, badminton) Golf Painting Carpentry Plumbing Repetitive computer mouse use SYMPTOMS The hallmark symptom of tennis elbow is pain or burning on the outer part of the elbow. The pain may worsen with gripping objects, twisting motions, or lifting. BLOOM MAGAZINE | 92

Other symptoms may include: Weakened grip strength Stiffness in the elbow Pain radiating down the forearm DIAGNOSIS A doctor can typically diagnose tennis elbow through a physical examination and a discussion of your symptoms and activities. They may also perform tests to rule out other conditions that can cause similar symptoms, such as arthritis or nerve compression.

TREATMENT In most cases, tennis elbow can be effectively treated with non-surgical methods. 80% of patients will have the symptoms resolve on their own within 6 months. These may include: Rest: Avoiding activities that exacerbate the pain is crucial for allowing the tendon to heal. Ice: Applying ice packs to the affected area can help reduce inflammation and pain. Pain relievers: Over-the-counter pain medications like ibuprofen or naproxen can help manage discomfort. Physical therapy: Specific exercises can help strengthen the forearm muscles and improve flexibility, aiding in the healing process. Bracing: Wearing a brace around the forearm can help reduce strain on the affected tendons. Corticosteroid injections: In some cases, injecting corticosteroids into the affected area may be recommended to reduce inflammation but will not be beneficial to heal the tendon and, in most circumstances, once the cortisone wears off, the symptoms recur. Regenerative Medicine: Platelet Rich Plasma, Amniotic Fluid and Stem cell injections are being used effectively to treat this condition. PRP Injection: PRP is derived from a patient's own blood, which is processed to concentrate platelets. Platelets are rich in growth factors that play a crucial role in tissue healing and regeneration. Injection is very painful for several days.

Amniotic Fluid Injection: Amniotic fluid, the fluid that surrounds and protects a developing fetus, contains growth factors, cytokines, and other substances that can promote tissue repair and regeneration. Reduce inflammation: Amniotic fluid contains anti-inflammatory cytokines that can help calm the immune response and reduce pain. Stimulate tissue repair: Growth factors in amniotic fluid can encourage the growth of new cells and tissues, promoting healing. Modulate scar tissue formation: Amniotic fluid may help prevent the formation of excessive scar tissue, which can impair tissue function. Stem cell injection: Stem cells are unique cells that have the ability to differentiate into various cell types, potentially promoting tissue repair and regeneration. Cost is very high Invasive If conservative treatments fail to provide relief, surgery may be considered.

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SURGICAL OPTIONS: Tenex: Ultrasound Guided ECRB tenotomy Tenex is a minimally invasive procedure that utilizes ultrasonic energy to break down and remove damaged tissue within the tendon, leaving healthy tissue intact. Success rate documented between 85-95% Can be done in the office under local anesthesia Shockwave Therapy: Non-invasive treatment option for tennis elbow (lateral epicondylitis). It involves delivering highenergy sound waves to the affected area to stimulate healing and reduce pain. The shockwaves create microtrauma in the tissue, which triggers the body's natural healing response. This process increases blood flow to the area, promotes the formation of new blood vessels, and stimulates the production of collagen, a key protein for tissue repair. Shockwave therapy usually requires multiple sessions (3-5) for optimal results Open Release of ECRB tendon Origin/Tendon Lengthening Open surgical procedure to release or lengthen the ECRB tendon Success rate 80-90% Long recovery period

Tennis elbow is a frequent condition, which is very hard to treat. The key to this condition is complete healing of the ECRB tendon. Many times, this is very difficult to achieve. Most time it requires a combination of all the available treatment and significant amount of time for the tendon to fully heal and the pain completely resolves.

Eric J. Balaguer, MD Board-certified Hand and Upper Extremity Surgeon Balaguer Orthopedic Hand to Elbow Center

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WE CARE MORE! CALL 800.231.9311 AND TALK TO A LIVE PERSON. HealthCare Comp understands finding qualified service or equipment for injured workers can be time-consuming and that is where we shine. One contact gives you access to a wide range of ancillary services saving you time and money. We accommodate your injured worker's needs from the first report of injury to post-settlement care, this gives the injured worker the ability to build a relationship with a provider that will meet their needs.

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Our mission is to improve patient outcomes, by ensuring high-quality care coordination and monitoring. We strive to promote dignity while advocating for our patient's health ensuring a safe return to work environment.

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Work Place Accidents Work place injuries are unpredictable. Field Case Managers, Inc, is available to provide timely care coordination at any given time. This allows for the best possible outcome after an unfortunate event.

Medical Relations Field Case Managers, Inc. is always working with network physicians and providers to make sure that the injured worker is obtaining the best medical care and that the employers/carriers limit their expenses for unrelated care. We are able to expedite treatment, IME's, medical records, and same day medical care.

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Insurance Companies and Adjusters Field Case Managers, Inc., contributes to ongoing and timely communication between injured workers, providers, employers, and carriers to provide up to date status of the claim; leading to a full circle notification.

BEST DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

2024

Best Doctors in Workers' Compensation We are thrilled to unveil the highly anticipated 2024 edition of "The Best Doctors in Workers' Compensation" list. This carefully curated resource, brought to you by OM, aims to assist employers, adjusters, case managers, and attorneys in finding the right doctors to provide exceptional care for injured employees. Building on the success of the inaugural edition introduced in August 2022, the response and recognition received were truly remarkable. The positive feedback from the workers' compensation community has affirmed the value and importance of this list. It is with great delight that we present the 2023 winners, who represent the pinnacle of excellence in their respective fields. These exceptional doctors have consistently demonstrated their dedication to providing outstanding care to injured workers. They possess the necessary skills, expertise, and track record to make a significant impact on the lives of those they treat. Each doctor on this list has undergone meticulous vetting and is recognized as one of the best in their field. We want to express our gratitude to all the workers' compensation professionals, including nurses, adjusters, attorneys, risk managers, and others, who took the time to nominate these exceptional doctors. Your invaluable input and insight have been instrumental in the selection process. We encourage employers, adjusters, case managers, and attorneys to utilize this comprehensive resource as you seek the right doctors for your injured employees. "The Best Doctors in Workers' Compensation" list serves as a trusted guide to navigate the diverse landscape of healthcare providers, ensuring that injured workers receive the exceptional care they deserve.

To access the full names of the individual doctors on the list, please reach out to Ozzy Diaz at Ozzydiaz@ommktg.com. He will be more than happy to provide you with the requested information. Once again, we extend our heartfelt congratulations to all the doctors who have been recognized in the 2023 edition. Your unwavering commitment to helping injured workers and your outstanding contributions to the workers' compensation field are truly commendable. Thank you for joining us in celebrating these exceptional doctors and their remarkable achievements. Together, let us continue striving for excellence in workers' compensation and ensure the best possible care for injured employees. Nominations for the 2025 OM BEST DOCTORS in Workers' Compensation list will open in August 2024. We invite you to nominate a doctor who you believe deserves recognition for their outstanding work in the field of workers' compensation. This is an opportunity to acknowledge and honor the exceptional doctors who make a real difference in the lives of injured workers. To be eligible for this honor, a physician must receive five nominations from an adjuster, nurse or risk manager actively working with the doctor. To nomination go to ommktg.com With great excitement and anticipation,

THE OM TEAM BLOOM MAGAZINE | 97

Best Doctors in Workers' Compensation Not all doctors on this list are WorkComp Ready™ or affiliated with OM. However, they have been chosen for their skill, expertise, and ability to help injured workers return to work safely.

Serving Miami-Dade, Broward, and Palm Beach County Workers Comp Liaison T: 954.473.6344 | F: 954.473.2603 E: workcomp@ocsfdocs.com | www.ocsfdocs.com WorkComp Ready™ Certified

Serving Miami-Dade and Broward County Workers Comp Liaison T: (888) 908-9036 | F: (888) 259-8701 E: workcomp@orthohandarm.com www.orthohandandarm.com WorkComp Ready™ Certified

Serving Indian River County Workers Comp Liaison T: (772) 569-2330 | F: (772) 778-4809 E: workcomp@veroortho.com | www.veroortho.com WorkComp Ready™ Certified

Serving Miami-Dade County Workers Comp Liaison T: 305-426-4263 | F: 305-602-8225 E: scheduling@balaguerhand.com www.balaguerhand.com WorkComp Ready™ Certified

Serving Volusia and Flagler County Workers Comp Liaison T: 386-944-1068 E: workcomp@orthotoc.com www.orthotoc.com WorkComp Ready™ Certified

Serving Pinellas county Workers Comp Liaison T: 727-999-9747 | F: 866-237-7330 E: info@alleviatepain.com | www.alleviatepain.com WorkComp Ready™ Certified

Serving Seminole and Orange County Serving Miami-Dade County Workers Comp Liaison T: (305) 667-7878 E: hif@hernia-institute.com | www.hernia-institute.com

Workers Comp Liaison T: (407) 254-2550 E: workcomp@orlandoortho.com www.orlandoortho.com WorkComp Ready™ Certified

WorkComp Ready™ Certified

Serving Palm Beach County Workers Comp Liaison T: 561-727-1311 E: teamhill@pboi.com www.pboi.com

Serving Volusia, St. Johns, Duval, and Clay County Workers Comp Liaison T: 904) 394-2494 | F: (904) 674-6149 E: WorkComp@se-ortho.com | www.se-ortho.com WorkComp Ready™ Certified

WorkComp Ready™ Certified

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Serving Alachua, Marion, Columbia, and Citrus County

Serving Palm Beach, Martin, and St. Lucie County Workers Comp Liaison T: (561) 798-6600 E: ernesto.sierra@boneandjoint.org www.boneandjoint.org

Workers Comp Liaison T: (386) 518-6870 F: (352) 336-6046 E: celliott@toi-health.com www.toi-health.com WorkComp Ready™ Certified

WorkComp Ready™ Certified

Serving Bergen and Middlesex County Workers Comp Liaison T: (732) 421-6907 E: Lowerlimbinstitute@gmail.com www.lowerlimbinstitute.com

Serving Atlantic, Camden, and Ocean County

WorkComp Ready™ Certified

Workers Comp Liaison T: (609) 732-0669 | F: (888) 977-5598 E: work.comp@radcliffspine.com www.spinaldisccenter.com WorkComp Ready™ Certified

Serving Miami-Dade County Workers Comp Liaison T: (305) 661-7601 | F: (305) 661-0154 E: info@miamisportsdoc.net www.miamisportsdoc.net WorkComp Ready™ Certified

Serving Pima County Workers Comp Liaison T: (520) 784-6300 E: Workerscomp@tucsonortho.com www.tucsonortho.com WorkComp Ready™ Certified

Serving Union, Edison, Hackensack, Voorhees, Hamilton, Turnersville, and, Paterson County Workers Comp Liaison T: (866) 590-0601 E: y.payano@redefinehealthcare.com www.premierspinenj.com WorkComp Ready™ Certified

Serving Martin and St. Lucie County Workers Comp Liaison T: (772) 288-2400 E: workcomp@southflaortho.com www.southflaortho.com WorkComp Ready™ Certified

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Serving Miami-Dade county Workers Comp Liaison T: (305) 595-8940, ext. 142 or 152 | F: (786) 263-0179 E: claudia@miamiorthodoc.com & yuneidi@miamiorthodoc.com www.miamiorthodoc.com WorkComp Ready™ Certified

Relation Insurance Services LEADING THE WAY IN WORKERS' COMPENSATION

Tim McCreary President, Relation Insurance

When it comes to navigating the complexities of workers' compensation, Relation Insurance Services stands out as a trusted ally and expert guide. Founded in 1982 by William (Bill) McCreary in Stuart, Florida, Relation has grown under the leadership of Tim McCreary, now President of Relation Florida, to become a nationally recognized brokerage, administration, and consulting firm headquartered in Walnut Creek, California. Led by CEO Tim Hall, Relation is renowned for its commitment to delivering exceptional insurance coverage, claims services, and innovative loss control solutions tailored to a diverse clientele. In our interview with Relation Insurance Services, the story unfolds as a testament to vision and dedication. From its humble beginnings as McCreary Corporation, Relation has evolved into a leading force in the insurance industry, blending sophisticated resources with specialized expertise to meet the evolving needs of its clients.

With over four decades of specialization in selffunded workers’ compensation, property and casualty, and employee benefits programs, Relation has developed a deep understanding of governmental operations, sovereign immunity, and the unique risk management challenges faced by public entities. This expertise positions Relation as a trusted advisor and partner, offering tailored solutions that address the specific needs of each client.

"At Relation, our approach is deeply rooted in building lasting relationships and delivering personalized service," notes Tim McCreary. "We see ourselves as an extension of our clients’ teams, providing strategic advice and innovative solutions that make a real difference."

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Central to Relation’s success is its supportive corporate culture, which fosters a collaborative environment benefiting both employees and clients alike. This commitment to employee satisfaction has fostered a strong team ethos and ensures continuity in delivering exceptional client service. Relation’s ability to adapt and innovate further underscores its leadership in the field of workers' compensation and risk management. The core values of Relation—accountability, trust, growth, diversity, communication, and family—are not just words but guiding principles that shape every interaction and decision. These values are fundamental to Relation’s commitment to excellence and its reputation as a trusted industry leader. Relation Insurance Services continues to set the standard in workers' compensation, embodying expertise, integrity, and a dedication to client success. For organizations seeking a partner committed to delivering innovative solutions and unparalleled service, Relation remains the preferred choice. FOR MORE INFORMATION OR TO CONNECT WITH THEIR TEAM, VISIT THEIR WEBSITE: Relation Insurance Services 700 SE Central Parkway Stuart, FL 34994 Office: 800-431-2221 www.relationinsurance.com Tim McCreary, President Direct: (772) 919-8592 Email: tim.mccreary@relationinsurance.com Cortney Gomer, CWCL Manager, Workers’ Compensation Claims Direct: (772) 919-8621 Email: cortney.gomer@relationinsurance.com BLOOM MAGAZINE | 101

Cortney Gomer Manager, Workers’ Compensation Claims, Relation Insurance

HONORING THE LEGACY & LEADERS BEHIND THE WCI CONFERENCE Written by Mari Diaz

Whether you're a first-time attendee or a seasoned veteran, the Workers’ Compensation Institute (WCI) Conference stands as the premier event for workers' compensation professionals, consistently surpassing expectations year after year. Held annually at the Orlando World Center Marriott in Orlando, Florida, this gathering highlights the dedication and achievements within the workers' compensation community. The WCI Conference, organized by the Workers’ Compensation Institute (WCI), is the largest workers' compensation conference in the nation, known as the Workers’ Compensation Educational Conference. It brings together professionals from across the country for unparalleled learning opportunities, extensive networking, and a vibrant exhibit hall. Vendors have the perfect platform to showcase their products and services, making this event a pivotal moment for industry professionals. What sets the WCI Conference apart is its inclusive atmosphere and camaraderie. It feels like a family reunion, where collaboration thrives and new friendships blossom. This spirit of unity creates a standout experience for professionals across our field. BLOOM MAGAZINE | 102

Behind the scenes, leaders like James N. McConnaughhay, Steven A. Rissman, and Andrew Sabolic drive the WCI Conference to excellence. James N. McConnaughhay, the General Chair, is a founding partner of McConnaughhay, Coonrod, Pope, Weaver & Stern, P.A. With extensive experience in workers' compensation law, he has been pivotal in shaping the WCI Annual Conference. His leadership and vision have established the conference as a leading event in the industry. Steven A. Rissman, the Program Chair, is a partner at the law firm of Rissman, Barrett, Hurt, Donahue, McLain & Mangan, P.A. Known for his expertise in workers' compensation and civil litigation, Rissman plays a critical role in curating the educational content of the WCI Conference. His commitment to education and professional development ensures the conference offers valuable insights and learning opportunities for all attendees. Andrew Sabolic, the Executive Director, also contributes significantly to the seamless execution of the event. Networking opportunities abound at the WCI Conference, whether during structured events or informal conversations. These connections often lead to valuable partnerships and insights that propel professional growth —a testament to the conference's enduring impact.

Each year, the WCI Conference features an impressive lineup of keynote speakers and industry experts who deliver thought-provoking presentations and inspiring talks. This year, the conference is proud to host Brad Meltzer, a bestselling author and “America’s Historian,” known for his inspirational talks and motivational stories of everyday heroes, and Jerome Bettis, known as “The Bus,” who had a storied NFL career with the Pittsburgh Steelers. Their presence adds an exciting dimension for attendees, enriching the experience with their insights and motivational messages.

By participating fully, we not only enhance our own professional journeys but also contribute to the collective advancement of our industry. Let's cheer to the legacy of excellence that the Workers’ Compensation Institute has built and to the dedicated leaders who work tirelessly behind the scenes to make the WCI Conference a success year after year.

The conference also emphasizes community engagement through initiatives like WCI Gives Back, supporting various charitable causes and reflecting the conference’s commitment to social responsibility. Additionally, events such as the Kids’ Chance Golf Tournament raise funds to provide educational opportunities for children of injured workers, blending professional development with philanthropy. As we look to the future, I encourage everyone in the workers' compensation field to take full advantage of all that the WCI Conference has to offer. From the insightful sessions and keynote addresses to the invaluable networking opportunities and community initiatives, this conference is a unique platform for growth, learning, and collaboration. BLOOM MAGAZINE | 103

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WELLNESS In this section, we're diving deep into the essential aspects of daily life that contribute to your overall well-being and happiness – both personally and professionally. At BLOOM, we're here to be your trusted guide on your journey to living a fulfilling life. That means we're covering everything from workplace wellness to taking care of your physical and mental health, practicing mindfulness, and embracing self-care and self-love. Join us as we explore practical insights and inspiring stories to help you thrive in every aspect of your life.

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40 One-Sentence Self-Care Tips Written By Mari Diaz

I’ve written a lot about self-care over the years. There is always more to be said on the topic because I see people not taking care of themselves, and it breaks my heart. In my own life, self-care has given me clarity, stability, and a deeper connection with myself. It allows me to be more creative, refuels my energy, and gives me access to more possibilities for living the life I want. So, in case you need a little reminder to keep making time for yourself, here are 40 onesentence prompts to help you prioritize selfcare! Keep blooming, friends!

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1. Self-care is about finding practices that help you stay balanced and healthy – mentally, physically, and emotionally. 2. An important act of self-care is standing up for your energy and time when other people are asking too much of you. 3. Setting boundaries can sound intimidating, but it will give you the freedom to spend time doing what you love. 4. Following your heart is an act of self-care. 5. Listening to your intuition is an act of self-care. 6. Don’t avoid the things that make you feel better. 7. Making time for yourself in the morning will help the rest of your day run more smoothly. 8. The way you talk to yourself manifests in everything you do. 9. Instead of asking yourself why you’re so lazy, ask yourself why you might need so much rest. - Dr. Emily Anhalt 10. Burnout happens when you avoid being human for too long. 11. You'll show up as the truest version of yourself when you prioritize what you need. 12. You deserve to do what’s best for you. 13. If self-care makes you feel lazy, you might not have found the right self-care method for you. 14. Get clear on why you want to make self-care part of your lifestyle so you can’t make excuses to get out of it. 15. Don’t deplete your emotional, mental, and physical energy on something that doesn’t align with your values. 16. Sometimes all you need is a few moments to recuperate from a setback, and other times you need a whole day to recover; both are okay. 17. If you don’t want to do something, you don’t need to justify your decision to anyone. 18. Instead of worrying about being consistent, focus on being resilient with your actions so you can get back on track when you’re ready. 19. Take a break before you think you need it. 20. Recognize the difference between self-care, selfsabotage, and self-soothing.

21. Small efforts will add up over time. 22. When you’re clear with your boundaries and make every effort to stick to them, you reflect back to yourself that your needs are important. 23. Showing up for yourself often means not showing up for everything and everyone else. 24. Make two self-care lists: a list of things that sustain you when you have high energy, and a list of things that keep you regulated when you feel low. 25. You don’t have to keep pushing yourself to do more. 26. Keeping commitments to yourself is the ultimate act of self-care. 27. Instead of trying to change all of your habits at once, start by setting one self-care goal for yourself and do what you can to stick to it. 28. Under any circumstance, always do your best, no more and no less. 29. Don’t get swept into the marketing side of self-care that’s solely focused on selling you a product. 30. To take care of ourselves from the inside out, we need to focus on what we actually need, not what other people tell us we need. 31. All self-care activities and behaviors are learnt from others and are influenced by the external environments in which people live and work. 32. Whatever is causing you discomfort, you get to decide if you are going to accept it or find a way to change it. 33. Prioritize your support system and get comfortable asking for help. 34. True self-care involves sacrifice, honesty, community, and a commitment to making choices in your best interest. 35. The soul usually knows what to do to heal itself; the challenge is to silence the mind. 36. Make time for self-care in the “fringe hours” - the pockets of time between meetings, projects, and chores that often get wasted. 37. Get away from social media regularly so you can listen to what you really want. 38. When you’re trying to decide whether or not to do something, ask what would make life easier or better for your future self. 39. Let yourself take up as much space as you need in this world. 40. Don’t break the most important promise - a promise to yourself.

Mari Diaz CEO & Founder, OM & BLOOM OM | BLOOM | BLOOM Magazine BLOOM MAGAZINE | 107

WHAT’S IN FRONT IS GREATER THAN WHAT’S BEHIND YOU Written by Licia Thompson Life’s path can take unforeseen turns, transforming a straightforward journey into a complex and challenging adventure. These detours bring new opportunities and invaluable lessons, contributing to your personal and professional growth. By staying adaptable, you can forge a more fulfilling and resilient path to success.

As your read my message, I want you to remember: What’s in front is greater than what’s behind You Each person's journey is unique, but this truth remains: your future holds greater potential than your past. You may wonder how this is possible, so let me tell you right away. Clearly, your past doesn’t define you, though some have been told or just assume that when challenges arise, your best is always what you had before your personal challenges.

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Here’s why I totally disagree— Reflecting on my childhood, I recall that the end of August always brought a sense of sadness. Despite the heat and humidity in Cincinnati, the end of summer meant shorter days and the return to school. I worried about the unknowns—new teachers, classes, and friends. I imagined endless possibilities that were never rooted in any proven facts. I stored all the “possibilities of what would happen during the first week of school in my memory. As an introverted child, I followed rules without question, doing what adults told me. I silently wondered what would be told to me weeks before school reopened from elementary through high school. It wasn’t until after college graduation that I began to consider what wasas compared to what could be.

R.I.S.E.™: Reset, Ignite, and Soar with Excellence! The future is yours to reimagine, redefine and create. Reach out to ask me about my customized signature curriculum. As a former Corporate National Director of Workers’ Compensation Return to Work, Managed Care & Vendor Relations, now a Personal Leadership Growth Coach, I specialize in guiding leaders beyond setbacks to reimagine and redefine their lives and careers. Contact me for leadership masterclasses or workshops, virtual or in-person, for your organization. Bulk book orders are also available.

Can you recall a pivotal time in your life when you analyzed your daily existence? Have you wondered if you were missing out on something greater? Perhaps you haven’t yet figured out your true purpose. Are You Ready to Dare to Dream? Does the thought of visualizing what could be feel unrealistic or overwhelming to you? Are you stuck in the same place in your life because you fear the uncertainties of change? While you secretly desire more, do you tell yourself, "It's ok, it could be worse?” Have you considered that disappointment from past attempts to make changes may have kept you in routines that no longer serve you well—or perhaps they never did. True Growth and Leadership Require You to: Embrace the Unexpected: Personal growth happens in the curves, hills, and valleys of life. Straightforward paths might seem easy but can also be quite dull. Remember, what’s ahead is greater than what’s behind. Redefine Your Journey: Leverage the wisdom you’ve gained through your entire life; personal and professional, and begin to take calculated risks to create a future that excites and rewards you. Reach out to a coach or mentor today to renew your life vision. An objective expert can provide fresh perspectives, boosting your confidence to take bold, intentional steps forward guaranteed to enable you to WIN in whatever way you choose to define winning.

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Licia Thompson, CPC, ELI-MP Former Workers’ Comp Director of Managed Care, Return to Work & Vendor relations for Macy’s, Inc., Published Author, Certified Leadership Reinvention Strategist and Humanities Instructor

www.liciathompson.com IG: @licia_thompson

Can ADHD Be A Superpower? AN INTERVIEW WITH MARI DIAZ Written by Anailis Diaz As Mari and I chat over coffee, we find ourselves laughing about how we can't even stay on track with the interview because we keep getting sidetracked by a hundred other topics at once. Our conversations tend to jump around quite a bit, but that's just how we operate. We always joke, 'We'll figure it out!' There's nothing we can't do—we're always up for whatever comes our way, haha! But circling back to today's interview, I'm really glad I convinced Mari to share her story. She's been sharing pieces of it, but not quite in this interview format—it's deeply personal and incredibly empowering. Mari Diaz is an entrepreneurial powerhouse. She has founded several thriving companies, including OM Marketing, OM Directory, MD Apothecary, The Self Love Club, Bloom Collective (a community for women in workers' compensation), Eight, Bloom & OM Magazine, The Orange Lab, and ME, Inc., a women's wellness and self-love retreat. As a certified Master Herbalist and Face Yoga Instructor, Mari brings her expertise to all aspects of her work. She is a mentor to many and is passionate about helping others focus on self-love, self-care, wellness, entrepreneurship, career, relationships, and friendships. Recently, Mari shared a deeply personal part of her journey—her late-life diagnosis of ADHD. Diagnosed just a few months ago, this revelation has added a new layer to her already impressive story. In our conversation, Mari opened up about how this diagnosis has transformed her understanding of herself and her mission.

Reflecting on her life, Mari shared how she always felt different. Her mind was a whirlwind of ideas, her energy boundless, and her ability to juggle multiple projects was both a gift and a challenge. Despite these traits, she built an empire, often feeling like she was constantly battling an invisible force. The ADHD diagnosis was a revelation, providing clarity and a sense of understanding that had eluded her for years. "Suddenly, everything made sense," Mari said. "The struggles, the strengths, the way my brain works—all of it. It was like finding the missing piece of a very complex puzzle." BLOOM MAGAZINE | 110

Instead of seeing her ADHD as a hindrance, Mari now views it as her superpower. The same qualities that posed challenges—her relentless energy, her ability to think outside the box, and her rapid-fire thinking—are the very traits that have fueled her success. "I've learned to embrace my ADHD," she said. "It makes me who I am, and it’s been a big part of why I've been able to achieve so much. I love the way my brain works." Mari's story is part of a larger narrative about successful women with ADHD. Research shows that many highachieving women share similar experiences, using their unique cognitive styles to become leaders and innovators. Mari is a proud advocate of this perspective, championing the idea that ADHD can be a source of strength and empowerment. In our conversation, Mari really emphasized the importance of community and support. She pointed out how much she values resources like "ADHD for Smart Ass Women," a book that's completely changed the game for women navigating ADHD. With her close circle of friends and family who really understand her, Mari finds endless inspiration—she's always sharing new ideas with us, often daily! Sometimes we have to rein her in, but that never stops her; she dives in headfirst and we catch up later, but we love her for it. She's incredibly proud of how OM's and Bloom's journey has unfolded. OM started as a small marketing firm in 2004 but has grown to become the first choice for employers, adjusters, and case managers seeking top doctors for their injured workers. Meanwhile, The Bloom Community is growing, and its magazine readership is rapidly expanding nationally. She smiles and adds with a touch of humor, "Oh, and we're even launching a new magazine! But yes, looking back on it all..." Reflecting on this journey, Mari grins and says, "I'm incredibly proud of how OM, The Bloom Magazine, and The Bloom Community have really blossomed! (No pun intended.) Whether it's connecting employers with top physicians or empowering women in the workers' comp industry, every milestone we reach fills my heart with gratitude. Beyond the numbers, Mari sees The Bloom Community as a safe haven where women can feel heard, supported, and empowered for whatever life throws their way, whether they have ADHD or not. "The Bloom Community means the world to me," she shared warmly. "It's all about creating a space where every woman can thrive and find her strength, no matter her journey."

Her experiences illustrate how ADHD's perceived constraints can actually enhance creativity and lead to remarkable achievements. "ADHD has taught me to harness my strengths and turn them into superpowers," she said. Mari's journey is about more than just accepting neurodiversity—it's about celebrating it. She demonstrates that authenticity fosters deep connections and impactful work. With her diverse background, exceptional business acumen, and unwavering dedication to women's wellness and self-love, Mari Diaz is a true inspiration. She continues to motivate others to pursue their dreams while advocating for the importance of self-care and embracing one's unique identity. "Too many women are undiagnosed, misdiagnosed, or diagnosed and then told to lower their ambitions as a result," Mari passionately added. "Once I realized this shocking truth, I made it my mission to change the conversation around this condition. I firmly believe that I’ve achieved success in life because of my ADHD, not despite it." Looking at Mari, I see a woman who has turned what some may see as a challenge into an incredible source of strength. Her journey of embracing her neurodiversity and using it to fuel her success is not just inspiring—it's a powerful reminder that our differences are what make us extraordinary. Being authentically yourself is soulnourishing. So go ahead, dance like nobody’s watching in your fabulous gowns, ladies, and let's channel that fearless Mari energy. In Mari's own words, "Never dim your light or lose your authenticity to blend in with others. Don’t follow the crowd; be different. Always be YOU!" With that, Mari and I keep walking, and oh look, there's a cat! And there she goes off to chase the cat. But wait, Mari, let's finish the interview first. Oh, wait, did you see this? We need to do this for our next event! And just like that, we're into another full conversation. I guess we'll finish later, haha!

Mari also highlighted the significant challenge many women face due to undiagnosed or misunderstood ADHD: "Too many women live with reduced expectations and let life pass them by because they haven’t learned how to zero in on their strengths and work with their ADHD brain." She shared that she is currently developing a masterclass and writing a book on practical strategies for coping with ADHD, which she believes has been transformative for her. She wants to share these insights with other women because she firmly believes ADHD is not a limitation but a superpower. BLOOM MAGAZINE | 111

Anailis Diaz Marketing Director Claims Investigation Agency

Empowering Physicians for Long-Term Success in Workers' Compensation Unlike other organizations that focus on short-term fixes or sporadic referrals, our approach at OM is centered around building a solid foundation for your practice. We believe in sustained growth and aim to empower physicians to become leaders in the workers' compensation industry. By imparting essential skills and strategies, we ensure that our partner physicians have the tools to excel in this challenging field. We are committed to partnering with doctors who share our vision for long-term growth. If you're seeking quick marketing fixes or are only interested in a few referrals, we may not be the right fit for you. At OM, we seek collaboration with physicians who are dedicated to achieving substantial and lasting growth for many years to come.

For over two decades, OM has been at the forefront of empowering physicians and ancillary service providers in the workers' compensation field. Our unwavering goal is to assist doctors in establishing and expanding their practices, equipping them with the knowledge and resources needed to thrive in this specialized area. At OM, we understand the intricacies of the workers' compensation process and the importance of following best practices. Our expertise lies in guiding physicians to become trusted experts, sought after by employers in need of qualified medical professionals. With our comprehensive experience, we have consistently helped physicians achieve long-term success in their careers.

Join OM's growing panel of Doctors and Ancillary Providers, and let us build a strong foundation for your practice/organization, paving the way for sustained success in workers' compensation.

OM To learn more and take the first step towards partnership, please email us at info@ommktg.com. We look forward to connecting with you and providing the support you need to thrive in the workers' compensation industry.

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Jenna Ando | Account Manager CorVel Corporation | Sunrise, Florida T 954.233.5946 | C 954.547.6707 | www.corvel.com SEND REFERRALSJenna_Ando@corvel.com TO RIGHTTHEREDME@OUTLOOK.COM

Your Guide To A Grounding Bath Ritual Written By Mari Diaz

Taking the time to cleanse your body and mind from the day is one of the most important acts of self-care you can embrace. One of my favorite ways to achieve this is through a grounding bath ritual. This practice allows me to reconnect with myself and let go of any negative energy I’ve picked up throughout the day. The warm water, soothing scents, and intentional moments of peace create a sanctuary where I can truly unwind and reset. There are countless ways to personalize this ritual to make it uniquely yours. You might add your favorite essential oils, surround yourself with candles, or bring a book to read while you soak. The key is to make it a cherished part of your routine, something you look forward to and rely on for comfort and grounding.

For me, this ritual has become a beloved escape, a way to nurture my body and spirit. It’s a simple, yet profound way to practice self-care, shedding the stresses of the day and emerging refreshed and reconnected. Whether it’s a quick 20 minutes or a luxurious hour, this grounding bath ritual is a gift you give to yourself, one that brings balance, peace, and a sense of renewal. PREPARING YOUR SPACE 1.Create a Tranquil Environment: Choose a time when you won't be disturbed. Dim the lights, light some candles, and play soft, calming music to set a peaceful mood. 2.Clean and Declutter: Ensure your bathroom is clean and free from clutter to allow for a clear mind and focused ritual.

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GATHERING YOUR INGREDIENTS 1. Sea Salt or Epsom Salt: These salts detoxify and cleanse your energy. 2. Essential Oils: Grounding essential oils like cedarwood, vetiver, or frankincense promote stability and calm. 3. Herbs: Dried herbs like sage, rosemary, or lavender add grounding and protective qualities. 4. Crystals: Grounding stones such as black tourmaline, hematite, or smoky quartz can be placed around the tub or held during the bath.

ENDING THE RITUAL 1. Gratitude: When you feel ready, slowly stand up and express gratitude for the earth and the water, thanking them for their support and healing energy. 2. Rinse and Refresh: Rinse off with cool water to close your pores and invigorate your senses, symbolizing washing away the last remnants of negative energy. 3. Grounding Activities: After your bath, engage in grounding activities such as walking barefoot on grass, meditating, or journaling about your experience.

CREATING THE RITUAL 1. Set Your Intention: Before starting, take a moment to set a clear intention for your bath, such as releasing stress, reconnecting with yourself, or finding peace and calm. 2. Prepare the Bath: Fill your tub with warm water. As the water runs, add a cup of sea salt or Epsom salt, a few drops of essential oils, and a handful of herbs. 3. Mindful Entry: Step into the bath mindfully, feeling the warmth of the water and the soothing sensation as it envelops you.

Incorporating a grounding bath ritual into my self-care routine has been incredibly impactful. Using simple, natural ingredients and setting mindful intentions has allowed me to create a calming and healing space that brings balance and inner peace. Consistency and sincerity have been key. Making grounding baths a regular part of my self-care has helped me feel more connected, calm, and resilient in facing life’s challenges.

DURING THE BATH Relax and Breathe: Close your eyes and take deep breaths. Focus on your breath and imagine roots growing from your body, connecting deeply with the earth below. Visualization: Visualize the water absorbing any negative energy, stress, or anxiety, cleansing and purifying it. Affirmations: Repeat grounding affirmations to yourself, such as “I am stable and secure,” “I am connected to the earth,” or “I release all that does not serve me.”

I INVITE YOU TO EMBRACE THE POWER OF A GROUNDING BATH RITUAL. LET THE SOOTHING ELEMENTS OF NATURE HELP YOU RETURN TO A STATE OF INNER HARMONY AND PEACE. TRUST ME, YOU’LL FEEL THE DIFFERENCE.

Mari Diaz CEO & Founder, OM & BLOOM OM | BLOOM | BLOOM Magazine BLOOM MAGAZINE | 115

NATURAL WAYS TO DECREASE ANXIETY Written by Melissa Diaz

Anxiety can be hard to manage. It’s unpredictable; anxiety can range from something that is manageable when implemented with certain coping mechanisms, to a debilitating phenomenon that affects one’s everyday life. Anxiety doesn't discriminate based on age, gender or race. In fact, it affects millions of people each day. In this article we are going to look at 11 ways you can use natural remedies to help decrease your anxiety. BLOOM MAGAZINE | 116

DRINK A CUP OF TEA Most anxiety sufferers are not aware that anxiety is often a result of dehydration. To combat this, drink plenty of water and make sure to stay hydrated throughout your day. However, if you find yourself still feeling anxious or unable to concentrate, try drinking an anxiety relief tea like Chamomile iced tea, Mint tea or Valerian Root Tea.

GET SOME EXERCISE Exercise not only helps anxiety sufferers to release tension in their muscles but it also releases endorphins which naturally helps lessen anxiety. Try taking a walk or going for a jog around the block and see how your anxiety feels afterwards, most people find that exercise is an excellent anxiety relief method.

TAKE A BATH A hot bath not only helps relax the muscles and release tension in the body, but it also has anxiety relief benefits as well. Adding different oils, like lavender oil, provides anxiety soothing properties and essential oils that are known for their anxiety fighting abilities such as peppermint.

FIND SOME HUMOR Laughter really is the best medicine so don't forget to laugh. Watching a funny film or TV show, reading something humorous or even telling jokes with friends can help alleviate anxiety levels immensely because it gives your mind and body a chance to take a break and relax for just a little while.

GET ENOUGH SLEEP When anxiety is at its worst, there's nothing better than a good night of sleep to help you get back on your feet again. Make sure that you are getting an adequate amount of sleep each day so that anxiety doesn't have a chance to take hold and keep you up all night long.

MEDITATION Meditation is an excellent anxiety relief method because it allows you to focus on the present and let go. Get in a comfortable position, close your eyes, and take deep cleansing breaths; in for four seconds, then out for eight.

TAKE DEEP BREATHS This is an easy way to combat anxiety, simply take deep cleansing breaths; in for three seconds and then out for three seconds. This can be done anywhere, anytime, and will help slow down your heart rate to prevent anxiety from clouding your mind.

Remember, anxiety is a natural reaction to stress. However, it doesn't have to control your life. I hope these anxiety relief methods will help you in the long run when It comes to reducing anxiety. I know they have for me.

GO OUTSIDE Spending time outdoors is a great way to fight anxiety because it provides the body with Vitamin D which helps in regulating serotonin levels and boosts moods naturally. Fresh air also provides anxiety relief as it calms the mind and body. AVOID CAFFEINE Caffeine is a stimulant that can worsen anxiety when consumed in excess quantities. If you are feeling anxious, cut back on coffee or other caffeinated drinks for even just one day and see how your anxiety feels afterwards. Many people find their anxiety subsides when using this remedy.

Melissa Diaz Marketing Director OM | Bloom Magazine BLOOM MAGAZINE | 117

The Silent Sufferers WHY MEN'S HEALTH NEEDS A REVOLUTION Written by Nelson Gonzalez Think of a man. Now, picture him not as the invincible rock of a bygone era, but as a complex being, riddled with vulnerabilities he often hides beneath a stoic mask. This is the reality for many men: a world where physical and mental health concerns simmer beneath the surface, often ignored until they erupt in a crisis. This needs to change. Men's health is not a niche concern; it's a societal imperative with ramifications that touch every aspect of our lives. From the boardroom to the blue-collar job site, men are often expected to be the unsinkable ships, weathering storms without a whimper. This ingrained cultural narrative of masculinity discourages open conversations about health, leading to a crisis in prevention and early detection. In the realm of risk management and worker’s compenstation, the consequences of this silence are profound. Untreated health issues lead to increased workplace accidents, absenteeism, and a diminished quality of life for both the injured worker and those who depend on them. We, the very professionals tasked with safeguarding workplace well-being, often fall victim to the same silence, neglecting our own health and unknowingly jeopardizing not only our own lives, but the lives of those who depend on us. BLOOM MAGAZINE | 118

Consider the statistics: Men die at a younger age than women from nearly every leading cause of death, including heart disease, cancer, and suicide. Mental health issues like depression and anxiety, though increasingly acknowledged, are still under-diagnosed and under-treated in men. The stoic facade often masks these internal struggles, delaying intervention and potentially devastating outcomes. This isn't just about individual well-being; it's about the domino effect impacting families and communities. A father struggling with untreated depression might inadvertently neglect his children's emotional needs. A husband battling chronic pain might become withdrawn from his spouse, creating a chasm in their relationship. The ripple effects can be devastating. In the risk management and worker’s compenstation landscape, ignoring men's health translates to higher costs and diminished productivity. Untreated chronic conditions like diabetes or heart disease can lead to on-the-job injuries or exacerbate existing ones. Mental health issues can affect focus, decision-making, and overall safety. This creates a vicious cycle – poor health fuels workplace issues, and workplace stressors negatively impact health. So how do we break this cycle? The answer lies in a multi-pronged approach. First, we need a cultural shift. We need to redefine masculinity as something more than just physical strength and stoicism. Openly discussing health concerns, seeking help when needed, and prioritizing well-being – these are not signs of weakness, but hallmarks of strength and responsibility. Second, healthcare systems need to be more men-friendly. Many men feel uncomfortable with traditional healthcare settings, often perceiving them as judgmental or lacking in understanding of their specific needs. Creating male-focused clinics with knowledgeable staff and a welcoming environment can encourage early intervention. BLOOM MAGAZINE | 119

Third, risk management and workers’ compenstaion professionals can play a crucial role. By incorporating men's health awareness into workplace safety programs, promoting healthy lifestyle choices, and offering mental health resources, these professionals can become champions of preventive care for their workforce. Imagine a world where men are encouraged to take charge of their health, where seeking help is a sign of strength, not weakness. Imagine workplaces that prioritize employee well-being and create a culture of openness around health issues. The economic benefits for companies would be significant, but more importantly, the human cost of neglected health would plummet. This fight for men's health is not just for the men themselves. It's for their families, their friends, and the communities they hold together. It's about fostering healthy families, productive workforces, and a more vibrant society. It's about building a world where men aren't just the anchors, but also the cared-for, the prioritized, the empowered when it comes to their health. This is just the beginning of the conversation. In upcoming articles, we'll delve deeper into specific men's health concerns, explore innovative approaches to prevention and treatment, and celebrate the men who are actively defying the stereotypes and taking charge of their well-being. Stay tuned, because the future of men's health is bright, but only if we start talking about it today.

Nelson Gonzalez, OTR/L, CHHC, CCT, CPMT, CORE, CLT Executive Director - Florida Rehab Without Walls

Our team of skilled physicians fully understands the unique nature of workers’ compensation cases and utilizes the most advanced treatment techniques for shorter recovery times and faster healing.

WE'RE A TEAM At Miami Institute for Joint Reconstruction, we aim to get injured employees back to work as quickly and safely as possible. Our doctors are experts in diagnosing and treating workrelated injuries, and our dedicated Workers’ Comp team fully understands the rules and regulations of the Workers’ Compensation system in Florida. While our doctors provide medical care to the injured worker, our dedicated workers’ comp team will keep you – the employer, insurer or case manager – apprised of the treatment plan, progress and status along the way.

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From Diagnosis to Determination MY JOURNEY FROM BREAST CANCER SURVIVOR TO NONPROFIT LEADER Written by Ashley Lloyd Breast cancer is a journey that no one should face alone. As someone who is deeply involved in the breast cancer world and as a 39-year-old Stage 3 breast cancer survivor, I hope that no one ever will face their diagnosis without someone by their side. My name is Ashley Lloyd, and I am the Director of Breast Cancer Foundation of Central Florida, a nonprofit that provides short term, non-medical financial assistance to breast cancer patients in active treatment throughout Central Florida. Breast Cancer Foundation of Central Florida provides unwavering support, resources, and hope to women battling this formidable disease. We pay to invoice rent or mortgage, utilities, car payments and car insurance. BCFCF also helps with gas for treatment travel and helps with groceries. We are committed to fostering wellness, promoting self-care, and uniting women. As a past recipient of this organization’s help two years ago, I am the greatest testimony. In November 2020, the day before Thanksgiving, I received a phone call that changed my life: I was diagnosed with Stage 3 breast cancer at 36 years old. Oh, and throw in this was the beginning of COVID shutdown, so I mentally lost it. I’d never had a cavity, never broken a bone, I thought I was for the most part healthy. Insurance doesn’t cover mammograms until you’re 40, so I had never really thought about getting one as it wasn’t on my ‘to do’ list. I had felt a lump but kept hoping it was tissue or something and would go away. Hearing you have breast cancer is terrifying enough, but it’s not the only fear that enters your mind. I was worried about the unknownhow much work would I miss? How would we keep up with kids’ soccer and keep our lights on? Radiation crème was $50 for 6 ounces, $75 for the mastectomy pillow, oh and the deductible to pay before surgery.

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The doctors asked if my breast cancer was genetic, but I had no idea because I was adopted. I had to do genetic testing (also something my insurance didn't cover), and I decided to find my birth parents. All or nothing, right?! Thankfully, I don't have the BRACA gene, but I do have a gene mutation for colon cancer. (Apparently, I got the wrong cancer, so add colonoscopy every year to that to do list) While I was getting ready for surgery and having major anxiety about how life would continue for my family while I was recovering, my friend told me about this group she had heard of. She didn’t know anything about them, but it couldn’t hurt to call. This phone call led to my mortgage, car payment, car insurance, and electric being paid for two months so I could focus on getting better. My children’s daycare was paid, we received help with groceries and school supplies, and more. Wait, so this small group of women just helped women fighting breast cancer, no strings attached!?!? I was in awe of this Godsend, but I needed to know more.

I dove into the world of nonprofit and healthcare, neither of which I was familiar with. I just started sending emails and speaking to groups, going to networking events and such. Over the last year, the growth was shocking as people found out who we are. Florida Cancer Specialists, Moffitt Cancer Center, Watson Clinic, Central FL Health Care, Bayfront, Orlando Health, Bay Care, and Advent are all somehow involved with BCFCF now. Husbands of patients were asking for support groups; we also started a women’s support group. Shops that closed due to COVID donated hundreds of brand-new bras and wigs, so we now provide wigs, bras, and prosthetics. We have started a local survivor and support group. We held our first golf tournament, Jeepin for a Cure, and more.

I opted for a lumpectomy with an oncologic reduction, with 8 Accuboost and 40 radiation treatments. I had positive lymph node involvement and those were removed. was put on Anastrozole for 8 years, and Lupron shot for 5- basically anything to not let my body produce estrogen.

I began hand selecting and building the Board of Directors and filing to stand as a foundation on its own here in FL, separate from our parent chapter BCFO. (Mary Beth O’Reilly, founder of O’Reilly Auto Parts, is a family friend of Leah’s and a 25-year breast cancer survivor. Leah and her friends prior worked under BCFO)

I kept telling everyone about this group of women that helped me, but no one knew what I was talking about. I prayed that if I beat my battle, I would vow to help BCFCF grow. I didn't want to just sit around and wait for breast cancer again and not pay it forward.

In the face of breast cancer, the strength of a united community can’t be broken. BCFCF is not anywhere close to being done, and still have a lot of growing to do. Together, we are stronger, and I want to share just a couple initiatives that are needed and vital to BCFCF:

Our Florida founder, Leah Grieger, was diagnosed in 2017 and wanted to help our local communities. She and a group of close friends host an annual Pink Ribbon Gala every October, and this is presented by Watson Clinic. When she saw how grateful I was and how determined I was to BCFCF, she asked me to take the torch. She said she felt in her heart that I was the person that BCFCF needed to grow. Being diagnosed with BC doesn’t just affect the patient; it’s a life altering event that affects the entire family. For this reason, BCFCF has a separate children’s fund that we help with the daily life of the children in the home- orthodontic appointments, a musical instrument, cheer lessons, school uniforms. We provide additional help in December to help with Christmas and are trying to make our Children’s Fund able to provide more support as we are growing and expanding. Our hope is to let the children keep their daily life as normal as possible as one of their parents is fighting for their life. Today, I have patients being referred to us as Susan Komen and American Cancer Society, which seems crazy to me! I still work out of a room in my house, as we can’t afford to pay for an office yet. Did you know that these national organizations are no longer helping with financial assistance like mortgage etc. as they used to, so if someone we know gets diagnosed, do you know who Susan Komen tells them to call? Breast Cancer Foundation of Central Florida.

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1.Community Outreach: Raising awareness and providing education about breast cancer prevention, early detection, and treatment options is a collective effort. We host community outreach events to spread knowledge and encourage proactive health measures, while also looking for ways to reach new supporters, volunteers, and donors. 2.Support networks: Peer support is invaluable. Our foundation facilitates support networks where women can connect, share their stories, and find encouragement from other women who understand their journey. Breast Cancer Foundation of Central Florida is more than an organization that raises money; it is a lifeline for women navigating the challenges of breast cancer. Through our commitment to wellness, selfcare, philanthropy, and unity, we empower women to face their journey with courage and hope. By coming together, we can create a supportive, compassionate community where our patients are cheered on to fight and become a thriver. No one should ever have to choose between a radiation treatment or keeping their lights on at home. By amplifying voices and driving change, we strive to make a lasting impact on the healthcare landscape. Please join us in our mission to make a difference, one woman at a time.

Ashley Lloyd Director Breast Cancer Foundation of Central Florida

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2.Cocokind Daily SPF 3.JVN Hydrating Shampoo

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5.Go! Mineral Superfruit + Aloe Sunscreen Mist, SPF

30 6.Owala Water Bottle 7.Saltair Pink Beach Serum Deodorant 8.The Base Face Milk by ILIA Beauty 9.Ice Roller by The Skinny Confidential

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TRAVEL The Travel section in BLOOM Magazine is your ultimate guide to discovering the most exciting travel destinations and hidden gems. With insider tips on packing, budgeting, and inspiration, readers can plan their next vacation with ease. Featuring stunning photography and takeing readers on a visual journey to some of the most beautiful places on earth. Whether you're a seasoned traveler or planning your first trip, this section is a must-read to make the most out of your travels.

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Fill your life with adventures, not things. Have stories to tell. BLOOM MAGAZINE | 129

Mykonos A MINI GUIDE TO THE QUINTESSENTIAL GREEK ISLAND EXPERIENCE Written & Photos by Samantha Diaz

Looking for the perfect Greek island getaway? Mykonos is calling your name! This gem in the Cyclades is an Instagrammer's paradise, with stunning sights at every corner. Mykonos Town, or Chora, is especially charming with its white-washed stone alleys, blue shutters, iconic windmills, and adorable churches. Plus, there are plenty of outdoor dining spots that will make your taste buds dance. Whether you're after epic parties or a peaceful retreat, Mykonos will leave you wanting more.

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Getting There and Getting Around Once you land at Mykonos International Airport or arrive at the island’s main port, your adventure begins. Taxis and buses are easy to find, but for a bit more fun and freedom, consider renting a scooter or ATV. Navigating the island’s narrow, winding roads is an experience in itself, leading you to hidden gems that you might otherwise miss.

Things to Do in Mykonos Explore Chora: Locally known as Chora, Mykonos Town is a traveler’s delight. Its classic Greek architecture, cozy tavernas, and charming churches make it a must-visit. Start your adventure with a leisurely stroll through its winding alleyways to discover hidden gems, art galleries, and quaint chapels. Boni’s Windmill: For a breathtaking view, hike up to Boni's Windmill. The solitary windmill is picturesque, but the panoramic vistas over Mykonos Town are the real showstoppers. Kato Mili Windmills: These iconic windmills are close to the Little Venice waterfront. Visit early in the day to avoid the crowds and enjoy the serene atmosphere. Little Venice: This vibrant area is where the heart of the town meets the sea. It's perfect for a daytime visit and even better at sunset with a glass of wine in hand. Paraportiani Church: The most photographed church on the island, Paraportiani, is best visited early to appreciate its unique, rocky structure without the crowds.

Where to Eat in Mykonos

Souvlaki Story: For a taste of authentic Greek cuisine, Souvlaki Story is a must-visit. Their menu features mouthwatering souvlaki, gyros, and vegetarian options like grilled halloumi and falafel. Giora’s Bakery: This historic bakery, run by the same family for over two centuries, offers a delightful array of freshly baked goods. Don’t miss their famous baklava and classic orange pie. Leonidas Snack Bar: A hidden gem in Mykonos Town, Leonidas serves top-notch pork souvlaki and other delicious treats. Raya Restaurant: Discover a remarkable setting by the shores of Mykonos Town, where Mediterranean cuisine comes to life using the freshest local ingredients.

Beaches and Day Trips Mykonos is famous for its stunning beaches. Plintri Beach (Super Paradise Beach) offers pristine turquoise waters and a vibrant atmosphere. For a more secluded experience, Ftelia Beach and Lia Beach are perfect choices. Kalafati Beach is ideal for water sports enthusiasts. For a taste of ancient history, hop on a boat to the nearby island of Delos, a UNESCO World Heritage site. Delos is said to be the birthplace of Apollo and Artemis, and its ruins offer a fascinating peek into the past.

Mykonos is a magical destination with something for everyone. Whether you’re exploring Chora’s winding streets, lounging on a pristine beach, or savoring delicious Greek cuisine, this island will capture your heart. Enjoy every moment and make unforgettable memories on this enchanting Greek island! BLOOM MAGAZINE | 131

Seville A MINI GUIDE TO SPAIN'S CULTURAL GEM Written & Photos by Samantha Diaz Hey there, fellow wanderers! Get ready to fall under the spell of Seville, Spain—a city where every corner brims with charm and history. From the soul-stirring rhythms of flamenco to the breathtaking architecture, Seville promises to steal your heart. Join me as we uncover the secrets of this enchanting city, discovering hidden gems, must-visit landmarks, and insider tips that will make your trip truly unforgettable. So, grab your suitcase, put on your explorer's hat, and let's dive into the ultimate travel guide to Seville!

Getting to Seville Getting to Seville is a breeze thanks to its wellconnected transport network. Fly into San Pablo Airport for international access or take a scenic train ride with Renfe. Budget-conscious travelers will find buses a convenient option, while renting a car offers flexibility to explore the picturesque Andalusian countryside.

Things to Do Royal Alcázar: Explore the stunning palace complex with its lush gardens and intricate Mudéjar architecture. Seville Cathedral and Giralda Tower: Climb the Giralda Tower for panoramic views and visit the impressive Gothic cathedral. Barrio Santa Cruz: Wander through the historic Jewish quarter's narrow streets and vibrant squares. Guadalquivir River and Triana: Take a stroll along the river, cross the Triana Bridge, and explore the lively neighborhood known for flamenco culture. Museo de Bellas Artes: Admire the extensive art collection, including works by Velázquez and Murillo. Plaza de España: Visit this grand square in Maria Luisa Park known for its tile work and boat rides along the canal.

Where to Eat El Rinconcillo: Enjoy traditional Andalusian tapas and dishes in Seville's oldest bar. La Azotea: Sample modern Andalusian cuisine with creative twists. Eslava: Indulge in innovative tapas in the Alameda neighborhood. Casa Robles: Savor authentic Andalusian flavors in a family-run restaurant setting. Contenedor: Experience sustainable dining with locally sourced ingredients. Taberna Coloniales: Try generous montaditos and tapas near the Cathedral. La Brunilda: Discover cozy tapas dishes in the Santa Cruz neighborhood. BLOOM MAGAZINE | 132

Cafes and Bakeries Confitería La Campana: Sample traditional pastries like torrijas and pestiños in a historic bakery. Café de Indias: Enjoy aromatic coffee and chocolate con churros near the Alcazar. Cacharrería Santa Ana: Start your day with delicious tostadas in the Alameda de Hércules neighborhood. Panadería San Buenaventura: Taste artisanal breads and pastries, including empanadas and torta de aceite. Ochoa Pastelerías: Satisfy your sweet tooth with a variety of desserts and cakes. Dulce Regina: Explore traditional convent sweets like polvorones and tocino de cielo.

Where to Stay Santa Cruz: Stay in the heart of Seville's old town with easy access to historic sites and charming streets. Triana: Experience authentic Sevillian life across the river, known for its flamenco culture and ceramic workshops. Arenal: Choose a central location between the Cathedral and the Guadalquivir River, ideal for exploring major attractions and riverside promenades.

Best Time to Visit Summer in Seville, Spain, from June to August, offers a vibrant atmosphere filled with cultural events, festivals, and warm weather. While temperatures can soar, reaching highs in the mid to high 30s Celsius (90s Fahrenheit), this season presents an ideal opportunity to experience the city's lively spirit. During summer, Seville hosts the famous Feria de Abril (April Fair) in May, a week-long celebration of flamenco music, dancing, and traditional Andalusian culture. Another highlight is the Summer Festival, showcasing outdoor concerts, theater performances, and dance shows in scenic venues across the city.

Seville invites you to uncover its rich history, vibrant culture, and culinary delights at every turn. Whether you're exploring ancient landmarks or savoring tapas in a local tavern, each moment promises an unforgettable adventure. So pack your bags, immerse yourself in Seville's timeless charm, and let this captivating city weave its magic on you. Happy travels!

Samantha Diaz Travel & Lifestyle Blogger www.travelandbrew.com IG: @iamsamanthasdiaz

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NEWS & Welcome to Bloom's News, Events, Challenges & Contests! Here, we provide a glimpse of the latest happenings in our growing community. While we can't cover everything, you'll find exciting events, news, and developments taking root here. For a comprehensive list of all our offerings, including events, challenges, contests, dinners, CEUs, workshops, masterclasses, podcasts, Bloom TV, and more, be sure to visit the Bloom community at justbloomcollective.com. Stay informed and become a part of our thriving community!

EVENTS BLOOM MAGAZINE | 134

Bloom Awards Nominations for the 13th annual BLOOM (formerly INTOUCH) awards are now open! The Excellence Awards were created in 2011 by BLOOM (formerly INTOUCH) as a platform on which to recognize the best-of-the-best performance of professionals working within the workers’ compensation industry. The Excellence Awards are open to anyone working within the workers’ compensation industry. This includes insurance companies, third-party administrators, agents, brokers, attorneys, consultants, employers, physicians, claims specialists, vendors, etc.

www.justbloomco.com/bloomnominationform

All submissions must be received by 11:59 p.m. ET on September 1st, 2024 Don’t forget to RSVP to our Annual Awards Gala on Dec 11th at www.justbloomco.com!

READ THE LATEST EDITION get your copy today at www.justbloom co.com

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The Giving Back Project! All you need to do is check in to BLOOM daily and engage with us for a chance to be our lucky winners!

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None of this would be possible without the support of our incredible community partners. Their dedication and commitment have been the heartbeat of this project.

The Giving Back project has gained significant popularity within our community, with adjusters, risk managers, and nurses eagerly awaiting our monthly contests and giveaways. Since its inception in 2020, our project has been dedicated to bringing joy and excitement to the community. By partnering with industry leaders, we offer engaging contests and incredible giveaways with remarkable prizes up for grabs. If you're not familiar with the Giving Back project, let me give you a quick overview. Our mission is to spread joy, excitement, and kindness throughout the community. Each month, we collaborate with industry leaders to bring you thrilling contests and amazing giveaways. The prizes are truly exceptional, and you definitely don't want to miss out on them! However, the Giving Back project goes beyond the thrill of winning prizes. It's about making a positive impact and supporting local charities that truly make a difference in people's lives. Every month, we ensure that a portion of our efforts directly benefits deserving charities in our community. Together, we can create change and bring hope to those who need it the most.

Volunteers Needed

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Now, every Bloom member has the power to choose and support the causes they're passionate about. It's about your choice and your impact!

What You Can Do Choose a charity close to your heart and show your support through donations and spreading awareness. Volunteer your time and skills to make a meaningful difference. Start a fundraising drive for your chosen charity, supported by Bloom's tools and resources. Lead a Bloom Circle dedicated to a specific cause and drive change in your community.

Together, we can create a significant impact for causes nationwide! Let's make a positive change and leave a legacy filled with compassion and empowerment. Get involved TODAY and be part of something bigger than yourself!

To learn more, write to teambloom@ommktg.com

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Gifts with Purpose When it's time to express gratitude to your clients, go beyond the ordinary and make a statement with our Maker to Market collection—the gift that gives back

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Live & OnDemand Masterclasses at Bloom! Get ready to boost your professional and personal growth with our Live & OnDemand Masterclasses at BLOOM!

Become a Masterclass Sponsor Now! Empower Workers Compensation, Risk, Insurance, and Healthcare Professionals' Growth while Gaining Visibility and Recognition among IndustryLeading Professionals. To become a sponsor, email Samantha at samantha@ommktg.com.

Welcome to Bloom Masterclasses, where it's all about empowering YOU! Our mission is to provide adjusters, risk managers, nurses, and other individuals with high-quality, transformational masterclasses that focus on personal growth, development, and overall well-being. Immerse yourself in our carefully curated selection of masterclasses, which cover a wide range of topics including self-care, mindfulness, productivity, self-love, nutrition, fitness, and holistic wellness practices. At Bloom, our dedication lies in equipping you with the essential tools and knowledge to flourish in every aspect of your life. Get ready to bloom and thrive!

ADVERTISE ON BLOOM MAGAZINE! Looking for Exposure in the Workers' Compensation Industry? Showcase Your Organization in BLOOM Magazine! BLOOM Magazine highlights the diverse aspects of the workers' compensation, risk, insurance, and healthcare fields, and we want to feature your organization's contribution to these industries. With a readership of tens of thousands of professionals in claims, risk, insurance, and healthcare, BLOOM Magazine is the perfect platform to showcase your products or services. Our publication is exclusively focused on workers' compensation, risk, insurance, and healthcare, and is distributed to all major employers, TPAs, doctors, and brokers across the country. Don't miss out on this opportunity to gain visibility in these critical industries!

VISIT OUR WEBSITE AT WWW.JUSTBLOOMCO.COM OR EMAIL US AT INFO@OMMKTG.COM

Enter for a chance to win a scholarship to Italy! Bloom is thrilled to announce a scholarship opportunity for one lucky workers’ compensation professional to join us at Bloom’s Women in Workers’ Compensation Retreat in Italy in April 2025!

Our Bloom Tuscan retreat is all about empowering participants to prioritize their well-being and achieve a healthy work-life balance. Whether you handle workers’ compensation cases in New Jersey, Arizona, Missouri, Georgia, Texas, California, Pennsylvania, Tennessee, Florida, or any other state, we invite you to enter for a chance to win a scholarship to attend the Bloom retreat in Italy. The winners will be chosen live with full transparency in November, ensuring equal opportunity for all participants.

To enter: Email teambloom@ommktg.com with the subject line indicating the state you handle, and you will receive complete details about this scholarship Here's how you can earn entries: Post on Bloom: 5 entries Like a post on Bloom: 3 entries Comment on a post on Bloom: 4 entries Follow Bloom on Instagram: 5 entries Follow Bloom on LinkedIn: 5 entries Follow Bloom on Facebook: 5 entries Bonus entries available: There are bonus entries available, which can further increase your chances of winning: Attend a Bloom event, virtual or inperson: 8 entries

Even if you're already signed up to attend, you can still participate and win, regardless of whether you’ve already made your payments! So be sure to enter for your chance to win!

Haven't Joined The Self Love Club Yet? The Self Love Club, established in 2018 by founder Mari Diaz, is an exclusive women's empowerment group dedicated to fostering a supportive community of amazing women who empower and uplift one another. Through our focus on health, wellness, confidence, and self-love, we aim to empower women to overcome selfdoubt and increase their self-worth. We invite you to join us in helping grow our community and creating a space where every woman can thrive and grow together. TO BECOME PART OF THE SELF LOVE CLUB: 1.First, become a member of the Bloom community at www.justbloomcollective.com. 2.Look to the left of your screen and scroll down until you see the Self Love Club. 3.Then, scroll down to find the Self Love Chapter. 4.Click "join" to become a member.

Let's continue empowering women and building a balanced, fulfilling, and successful lifestyle, career, or business together! See you there!

SCHEDULE A WELLBEING DAY! WORKING IN PARTNERSHIP WITH EMPLOYERS TO SUPPORT A HEALTHIER HAPPIER WORKPLACE.

Wellbeing days offer employees a wonderful opportunity to explore various health and wellness benefits accessible to them while also fostering greater self-awareness about their overall health and well-being. It's a chance for individuals to invest in their own health journey and discover resources that can enhance their overall quality of life.

Musculoskeletal workshops

Wellness days have become more diverse to accommodate the changing work landscape, with both onsite and virtual options now available. This flexibility is especially beneficial for workforces transitioning to remote setups and becoming geographically dispersed.

Productivity workshops

The Bloom team takes care of every aspect of planning and logistics, ensuring a seamless experience. But our dedication to wellness extends far beyond the physical. We believe in fostering a work environment that empowers employees to find fulfillment in their roles, and offers ample opportunities for both professional and personal growth. C

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Wellness & Preventive workshops Exercise and Fitness classes Health Screenings Financial Wellness workshops Mindfulness and Meditation workshops Ergonomics Assessments and Training Customized Leadership Development workshops Flower Markets DIY Scrub bar Laughter Works at Work Desk Yoga Stress Management workshops DIY workshops that offer hands-on classes for art, dance, music, painting, tea blending, cooking, and more. The possibilities are endless!

To book a class, workshop, or wellbeing day or learn more information, contact teambloom@ommktg.com

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FO E M

HOLIDAY DRIVE GIVE A LITTLE. HELP A LOT. TOY DRIVE DATES

AUGUST 17 - NOVEMBER 16

How You Can Help AMAZON WISH LIST

PHYSICAL DONATIONS

COMMUNITY VOLUNTEERS

Your donations will be going to Give Kids The World (GKTW) and No More Tears (NMT). These two organizations are in need of our help and appreciate a wide range of donations. Please keep in mind the teenagers and older kids as they are often forgotten.

FOR MORE DETAILS ON DONATING OR VOLUNTEERING, PLEASE CONTACT US AT TEAMBLOOM@OMMKTG.COM.

LOOKING TO OBTAIN CEU CREDITS FOR YOUR LICENSED EMPLOYEES OR YOURSELF? OM CEU'S are presented by industry-leading experts with specialized knowledge in workers' compensation. OM offers various relevant workers' compensation continuing education courses that help busy professionals meet their continuing education requirements.

All Our programs include the latest advances and developments in the workers' compensation industry.

Our In-house educational department is accredited for: • Adjusters - All Lines • Nurse Case Managers • Attorney • CCM • Virtual Lunch & Learn • On-site Lunch & Learn • Ask the Expert Q&A Workshop • Expert Panel CEU Discussion • Seminar/Conference • Webinars • Dinner & CEUs To schedule a course or request a list of credentialed speakers and available topics, contact ozzydiaz@ommktg.com Your virtual or on-site session can be scheduled for your whole staff on your choice of day and time. Important Notice: Our team is ready to provide the information you need and help you plan ongoing mandatory credit requirements.

To join our mailing list, become a certified speaker, or become an authorized vendor, contact Ozzy at ozzydiaz@ommktg.com.

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Annual Workers' Compensation Symposium SYMPOSIUM DATES Friday, October 25, 2024 9:00 AM-3:00 PM Orlando Science Center 777 E Princeton St, Orlando, FL 32803 Friday, November 1st, 2024 9:00 AM-3:00 PM The Grove 10670 Boardwalk Loop, Lakewood Ranch, FL 34202

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This event is FREE for Adjusters, Case Managers, Safety Representatives, Workers’ Compensation Specialists, Nurses and Risk Managers

Breakfast and Lunch Provided

PLEASE RSVP AT THE LINKS:

OCT SYMPOSIUM https://lu.ma/6ic6m5uf

4 hours of Continuing Education credits will be provided for Florida Adjusters, Florida Registered Nurses, and National CCMs

NOV SYMPOSIUM https://lu.ma/omnovembersymposium 5 hours of Continuing Education credits will be provided for Florida Adjusters, Florida Registered Nurses, and National CCMs

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Bloom Magazine

worksheet

self love journal prompts WHAT IS ONE THING I DO REALLY WELL? WHAT AM I PROUD OF MYSELF FOR? WHAT IS ONE THING I LOVE ABOUT MY NEIGHBOURHOOD, MY CITY, OR MY COUNTRY? WHAT ACT OF KINDNESS HAVE I WITNESSED RECENTLY? WHAT ACTIVITIES BRING ME JOY? WHAT IS MY MOST JOYFUL MEMORY? WHAT SCENTS MAKE YOU SMILE? WHAT IS YOUR HAPPY PLACE? WHAT IS CURRENTLY POSITIVE IN MY LIFE THAT I DID NOT HAVE A YEAR AGO? BLOOM MAGAZINE | 149

Bloom Magazine

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BODY

MEDITATE DAILY

HIT THE GYM TWICE A WEEK

SWITCH YOUR PHONE OFF 30

DAILY SMOOTHIES

MINUTES BEFORE BED

DAILY VITAMINS

READ FIVE PAGES OF YOUR

10K STEPS DAILY

CHOSEN BOOK DAILY

DO YOUR SKINCARE ROUTINE

JOURNAL DAILY

TWICE A DAY

LIMIT SCREEN TIME

GLOW UP CHECKLIST HEALTH

CAREER

FOCUS ON PROTEIN

STAY FOCUSED

MEAL PREP

TAKE RISKS

TAKE VITAMINS AND

DOCUMENT YOUR JOURNEY

ANTIOXIDANTS

CONSISTENTLY

TRY OUT NEW RECIPES

GO AT YOUR OWN PACE

DAILY POSITIVE

TRUST YOUR GUT FEELING

AFFIRMATIONS

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Letters to Myself A LETTER TO MY YOUNGER SELF:

A LETTER TO MY CURRENT SELF:

A LETTER TO MY FUTURE SELF:

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Bloom Magazine

worksheet

WHAT DO YOU CURRENTLY NEED IN YOUR LIFE?

less

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remain or, evolve.

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Bloom Magazine

worksheet self care edition

WORD SEARCH

Ready for some me-time? Grab your favorite drink, find a comfy spot, and dive into our Self-Care Word Search! The first word you find means you should make it a priority today. Enjoy this mini self-care break. Happy searching!

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dare to bloom BLOOM MAGAZINE | 155

Bloom Connect. Grow. Bloom.