Edition #7 | Bloom Magazine by OM Magazine

Bloom MAGAZINE

Let’s Celebrate Two Years of Bloom! As we toast to two incredible years of Bloom Magazine, we're bursting with pride for the amazing journey we've shared with thousands of phenomenal women in the workers' compensation field across the nation. From our publications to our Me, Inc. Women in Workers Compensation Wellness Retreats, we've created spaces where every woman feels empowered and celebrated. In just two whirlwind years, we've released 7 editions, hosted two unforgettable retreats, curated countless educational masterclasses, and hosted community building events. But what truly lights up our hearts is the Giving Back project, where we've rallied together to support numerous charities, making a real impact beyond our pages. And at the core of it all? Our incredible community of women, united in strength, resilience, and endless support. Here's to many more years of growth, empowerment, and blooming together!

Love, the Bloom Team!

As endless as the galaxy are the possibilities that surround you. BLOOM MAGAZINE | 02

Keep blooming and sign up to receive our newsletter! Sign up to receive the Bloom magazine newsletter today and be among the first to get our latest issues as soon as they're released. Our magazines are essential reads for professionals in the workers' compensation, risk, insurance, and healthcare sectors. By subscribing, you'll stay up-to-date on everything happening at Bloom, including exclusive insights, CEUs, conferences, content, and events.

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A nationwide community for women in workers' compensation Bloom serves as both a community and a national publication specifically designed for women in the workers' compensation, risk management, insurance, and healthcare sectors. Our community includes Risk Managers, Adjusters, Claims Managers, Case Managers, Nurses, and other industry leaders.As a member, you gain access to a wide array of benefits, including weekly CEUs, masterclasses, networking events, symposiums, a self-love club, annual retreats, conferences, mentoring programs, scholarships, job listings, and much more. These resources are meticulously curated to support your personal growth, career advancement, and overall well-being.

Scan our QR code to join or search the web at www.justbloomcollective.com

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Table of Content A Letter From The Bloom Team

Tell Us What You Do

Editorial Board | 7

DocClear USA | 44

Claire Quinlan Cover Story | 9

Professional Rehabiliative Options | 45

People to Know Pamela Lovallo | 13

OM Education | 46

Workers’ Compensation

Wanda Reas | 15

Advancing Orthopedic Surgery with Nano Arthroscopy | 49

Evan Savage | 16

Dear Dr. Medina Column | 52

Deanna Manley | 18

Exploring Indications for MRI of The Shoulder in Work-

Tim English | 19

Related Injuries | 55

Kermisha Stringer | 21

Closer Look at The 2023 Bloom Awards Winners | 58

Sharee Tumbling | 22

Unlocking The Power of Personalized Case Management

Michele Kirkland | 24

for Successful Return-to-Work Programs | 68

Mayra Cortes | 25 Wes Seabolt | 27 Ruschell Gladden | 28

Bloom Team Spring Favorites | 71

Workers' Comp Philosophies | 30

It's Okay to Not Be Okay | 72 Fostering Workplace Accountability | 75

Travel Top Cities to Explore in California | 97 10 Must-Visit Coffee Shops Across the U.S. | 99 BLOOM MAGAZINE | 06

Bloom Magazine Editorial Board

Founder, CEO

Mari Diaz

Editor in Chief, Creative Director

Samantha Diaz

Editor at Large, Design Director

Melissa Diaz

Executive Editor Vice President, Marketing

Anailis Diaz Ozzy Diaz

Chief Revenue Officer

Osberto Diaz

Advertising Account Executive

Carlos Ramos

Advertising Account Executive

Joselyn Chamorro

Contributing Writer

Nickcola Wallace

Contributing Writer

Dr. Claire Muselman

Contributing writer

Brenda Lovely

About the Cover Introducing Claire Quinlan, CEO extraordinaire of Quinlan Medical Management, rocking our cover after a blast in the photo studio. We turned up the glam and the fun, capturing Claire's confidence and charm in every click. It was a shoot that celebrated her leadership and style, resulting in a portrait as fierce and fabulous as Claire herself. Photo by: Dorian Ash

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MAKE IT HAPPEN

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Claire Quinlan CEO of QMM, Leading the Way in Medical Case Management

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Claire Quinlan: Thank you for having me. Since assuming the role of CEO, our primary focus at QMM has been on expanding our reach while upholding the highest standards of quality care. Founded in 2004 by my mother, Patricia Quinlan, QMM has experienced significant growth, expanding our services across multiple states and establishing ourselves as a leader in medical case management within the workers' compensation industry. Bloom Magazine: That's quite impressive. Could you tell us more about the services QMM provides and how it supports the workers' compensation community? Claire Quinlan: Absolutely. Quinlan Medical Management specializes in providing quality, experienced medical case management tailored to the specific needs of each referral. Our team of experts excels in catastrophic case management, brain and spinal cord injuries, multi-trauma, and crisis intervention. We work closely with insurance carriers, employers, and individuals to facilitate prompt return to work and optimal case resolution, ultimately helping to mitigate costs and reduce risks. Bloom Magazine: It's evident that QMM plays a critical role in the industry. Can you highlight the contributions of Wendy Licht, QMM's Office Manager, and Barbara Brutus, Regional Supervisor?

Step into the world of Quinlan Medical Management (QMM) with Bloom Magazine as we explore how Claire Quinlan has propelled the company to new heights since becoming CEO in 2022. QMM's commitment to providing essential case management and return-to-work services is more than just a mission—it's ingrained in its essence. Founded in 2004 by nursing veteran Patricia Quinlan, QMM has solidified its position as a cornerstone of excellence over four decades. Her extensive background, starting as a case manager for catastrophic cases in 1979, laid the foundation for QMM's dedication to quality care. Now, with Claire at the helm, QMM has experienced unprecedented growth and expansion.

Claire Quinlan: Wendy and Barbara are invaluable members of the QMM team. Wendy Licht, our Administrative Manager works out of our Wisconsin office is a proud Veteran. Wendy served our country during “Operation Iraq Freedom”. Her meticulous attention to detail ensures smooth operations, enabling us to deliver exceptional care efficiently. Barbara's expertise in clinical oversight sets a high standard for our nursing team, ensuring that every case receives the attention it deserves. Barbara Brutus is known throughout our industry for her ability to assess a situation and obtain a solution. We are proud to say Barbara has been with us for almost 20 years. Their dedication and professionalism embody QMM's commitment to excellence. Bloom Magazine: QMM's growth and success are truly remarkable. What sets the company apart as a case management organization?

Claire's journey into corporate leadership mirrors her mother's legacy of dedication and vision. Since assuming the role of CEO, Claire has driven QMM's expansion to twenty states, demonstrating a steadfast commitment to serving injured workers. Under her leadership, QMM has continued to uphold its core values of integrity and inclusivity, instilled by both Patricia and Claire. In this exclusive interview with Bloom Magazine, we sit down with CEO Claire Quinlan to explore her strategies for driving innovation and making a tangible difference in the lives of QMM's clients and patients. Bloom Magazine: Claire, it's a pleasure to have you with us today. Can you walk us through the evolution of Quinlan Medical Management under your leadership since you became CEO in 2022?

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Claire Quinlan: Our success is a testament to our unwavering commitment to excellence, innovation, and compassionate care. We prioritize personalized support, recognizing that each case is unique and requires tailored solutions. Our proactive approach to mitigating costs and reducing risks has earned us the trust of our clients and positioned us as a leader in the industry. And I'm thrilled to share that QMM has been awarded one of the top womanowned companies in the state of Florida for the 4th year, an honor that truly reflects our dedication to excellence and empowerment. We realize this is a time of great change in our industry and the world. QMM is evolving to stay not only relevant but a leader in the field. We perceive much of this is being fostered by AI. QMM moving forward sees this as integral to many processes. It is, however, a tool that we believe must be used with oversight and caution. Bloom Magazine: How does QMM maintain its longstanding relationships with clients? Claire Quinlan: Our relationships with clients are built on trust, integrity, and reliability. We go above and beyond to meet their needs, providing support for critical injuries and addressing any concerns they may have. Our dedication to exceeding expectations has fostered lasting partnerships that continue to grow stronger over time. Bloom Magazine: Finally, how can readers connect with QMM or learn more about your services? Claire Quinlan: Readers can visit our website at qmmcorp.com to explore our services and get in touch with us. They can also reach out to me directly via email at claire.quinlan@qmmcorp.com or connect with us on LinkedIn. We're always here to answer questions, provide support, and collaborate with clients to achieve positive outcomes. Bloom Magazine: Thank you, Claire, for sharing your insights with us. It's been a pleasure speaking with you. Claire Quinlan: Thank you for having me. I appreciate the opportunity to discuss QMM's journey and our ongoing commitment to excellence in medical case management.

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PEOPLE TO This section focuses on the heart of the workers' compensation industry - the people! We will take the time to get to know these individuals on a personal level and explore their roles and significant contributions to the industry.

KNOW BLOOM MAGAZINE | 12

Pamela Lovallo A Journey of Compassion and Commitment in Worker's Compensation BLOOM Magazine had the privilege of sitting down with Pamela Lovallo, a Catastrophic Rehabilitation Supplier, Registered Nurse (RN), and Certified Registered Rehabilitation Nurse (CRRN) at Complete Medical Management with over three decades of experience. Her journey in this field is not just a job—it's a calling. "I've been working in Georgia worker's comp for the last 30 years," Pamela shares. "What I find most fulfilling is helping people at the lowest point of their lives and being part of the journey toward recovery." Pamela's career trajectory was shaped by early experiences that ignited her passion for healing. "My first job was in North Carolina at a children's orthopedic hospital," she recalls. "I felt all that I did was inflict pain on kids all day, and I just couldn't handle it." However, a transition to adult care brought forth encounters with spinal cord injury and burn patients, illuminating the transformative power of rehabilitation. "Their outcomes were amazing!" she exclaims. The pivotal moment came when Pamela co-authored the establishment of a 12-bed brain injury unit, solidifying her commitment to catastrophic care. "I was hooked for life," she asserts, highlighting her deep-rooted dedication to helping those in dire need. Throughout her career, Pamela has encountered numerous heartwarming stories that reaffirm her purpose. One such memory involves a client's dream of returning to work despite being an amputee. "Helping him get his dream job by helping other amputees was so pivotal in his life," she shares.This act of empowerment not only transformed a life but also earned Pamela unexpected recognition—an esteemed U.S. Army Freedom Team Salute, a testament to her impact beyond the medical realm. However, Pamela's contributions extend far beyond individual cases. As a seasoned professional in Georgia's exemplary workers' comp system, she envisions a future where younger professionals continue the legacy of excellence. "We desperately need younger suppliers to take over and continue all the wonderful work," she emphasizes, positioning herself as a mentor and advocate for the next generation. Balancing the demands of her career with personal commitments requires steadfast boundaries and self-care practices. "You have to cut the day off at some point," she advises, underscoring the importance of maintaining work-life balance in a field as demanding as workers' compensation.

Outside of work, Pamela finds solace in the camaraderie of her "Glamping Girls," a close-knit group that celebrates friendship amidst nature's embrace. "My friends are everything!" she exclaims, highlighting the significance of supportive relationships in her life. With two wonderful children, Paul who is 31 and daughter Abby who is 28, whom she adores, Pamela cherishes the balance between her professional and personal worlds. Despite the hurdles, Pamela remains unwavering in her commitment to advocating for injured workers and fostering positive change in the industry. "Being a catastrophic supplier in GA is truly an honor," she reflects. "I hope that when I retire, people feel that I have put it all out there." As Pamela Lovallo continues her journey, she serves as a shining example of resilience, compassion, and unwavering dedication in the realm of workers' compensation—a testament to the transformative power of healing and human connection.

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Wanda Reas Championing Justice and Client Advocacy in Workers' Compensation Law BLOOM Magazine had the privilege of sitting down with Wanda Reas, a Shareholding Partner at Znosko and Reas, her journey through the intricacies of workers' compensation law is not just a profession—it's a testament to her unwavering commitment to her clients and her community. For Wanda, the essence of her work lies in the daily interactions with her clients, serving as their chosen defense counsel. "The daily confirmation of continuing to work with my clients helps to reaffirm their faith in me," she shares, highlighting the profound impact of these relationships on her professional journey. As a dedicated defense counsel for several self-insured employers, Wanda's role is more than just legal representation—it's about understanding her clients' operations and preferences to provide tailored legal strategies. "I take pride in my work and find my longterm relationships with my clients to be most fulfilling," she affirms, emphasizing the importance of personalized service in the legal landscape. Wanda's passion for workers' compensation defense work was sparked by her love for litigation—a flame that has only grown brighter over her 27-year career. "My experience has helped me to evolve my practice into a known defense firm," she reflects, underscoring the transformative journey that has led her to where she stands today. Looking ahead, Wanda envisions a future for the workers' compensation industry characterized by streamlined processes and enhanced communication. "I am hopeful that the future of workers' compensation will minimize litigation costs by using technology and fostering open communication," she states, outlining her vision for a more efficient and client-centric approach to legal practice. Despite the challenges inherent in her field, Wanda finds solace and inspiration in the direct communication with her clients. "The teamwork created with communication and strategy discussions involving adjusters and employers together helps to resolve claims faster," she explains, highlighting the collaborative spirit that drives her practice forward. Maintaining a healthy work-life balance amidst the demands of her profession is no small feat, but for Wanda, it's all about communication and organization. "I am able to have a balance with my personal commitments by ongoing communication and simple organization in my practice," she shares, emphasizing the importance of setting realistic expectations for herself and her clients. To prevent burnout, Wanda holds true to her beliefs and principles, recognizing that her conduct as an attorney reflects upon her life as a whole. What we do is a job, but how we conduct ourselves reflects upon our life," she affirms, highlighting the symbiotic relationship between professional and personal fulfillment.

In her quest to make a positive impact on the workers' compensation landscape, Wanda sees her role as one of counsel and education, empowering her clients to make informed decisions under Florida statute. "I hope to make an ongoing positive impact by continuing to do what is right and by providing the best information under the law to my clients," she asserts, emphasizing the importance of integrity and diligence in her practice. Beyond her legal career, Wanda finds rejuvenation in the simple pleasures of life—reading, traveling, and spending time with her family. "Taking time to be with the ones I love helps me to rejuvenate," she shares, highlighting the importance of self-care in maintaining a fulfilling work-life balance. As Wanda Reas continues her journey, she remains a testament to the transformative power of compassion, dedication, and unwavering integrity—a beacon of hope in a world where justice and empathy intersect.

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Evan Savage Pioneering Change and Cultivating Connections In an exclusive interview, we dive into the journey of Evan Savage, the Regional Sales Executive at The IMA Group, who stands as a formidable figure in the Risk Management industry. With over two decades of experience, Evan has dedicated himself to cultivating profound client relationships and advocating for behavioral health solutions. In this in-depth conversation with Bloom magazine, Evan shares his career trajectory, industry insights, and unwavering commitment to making a positive impact. Evan's venture into the industry commenced with a clear vision of forging robust connections with potential clients, a trait that underpins his success. His strategic events and innovative content have not only educated clients but also garnered him respect as a thought leader in the industry. With 21 years of experience under his belt, Evan's journey has been a continuous evolution of learning and adaptation. Remaining at the forefront of industry trends, he ensures he remains an indispensable asset to his clients. Presently, Evan finds himself immersed in projects aimed at addressing mental health issues in Risk Management, including the expansion of "The Renaissance Conference," a series of seminars offering crucial education opportunities. A profoundly gratifying aspect of Evan's role is nurturing relationships that blossom into lifelong friendships, alongside providing uplifting experiences for clients. While Evan hadn't initially envisioned a career in Risk Management, he found a role that perfectly aligned with his authentic self. Evan underscores the significance of active listening, meticulous planning, and flawless execution as paramount to success. He advocates for treating everyone with respect and kindness, regardless of their position. A typical week in Evan's life is dynamic, comprising travel, client meetings, follow-up calls, and internal company activities. Evan acknowledges the industry's shifting landscape, especially with the prevalence of remote work, and adapts to maintain robust client connections. One of the sector's primary challenges lies in engaging work-from-home clients, a hurdle Evan diligently tackles with innovative solutions. Beyond his professional pursuits, Evan harbors a profound passion for creative arts and adheres to a mindful morning routine. Despite grappling with personal apprehensions, Evan remains open to growth opportunities, such as the prospect of skydiving. Energetic, artistic, and compassionate aptly describe Evan's character.

Among Evan's proudest accomplishments is the inception of "The Renaissance Conference," a platform offering invaluable education and entertainment to clients. Evan finds inspiration in witnessing the ascent of underdogs, firmly believing in the transformative power of determination and perseverance. In balancing work and home life, Evan advocates for establishing routines and cherishing quality time with loved ones. Reflecting on his happiest moment, Evan reminisces about the awe-inspiring experience atop the Great Pyramid of Giza. Should he find himself stranded on an island, Evan would opt for items facilitating creative expression, knowledge acquisition, and personal protection. Looking ahead, Evan forecasts industry consolidation, yet remains optimistic about the opportunities it presents for growth and innovation. Evan Savage's journey in Risk Management epitomizes dedication, knowledge-sharing, and positive impact. His unwavering passion and compassion position him as a beacon of leadership and advocacy for change, inspiring others to pursue authenticity and determination in their endeavors. Through his continued pursuit of excellence, Evan remains a driving force in shaping the future of the industry.

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Deanna Manley Navigating Resilience and Empowerment in Workers' Compensation BLOOM Magazine had the privilege of sitting down with Deanna Manley, a Claims Adjuster at AmTrust, who embodies resilience, dedication, and the pursuit of self-improvement. With over 15 years of experience in the workers' compensation industry, Deanna has navigated challenges with unwavering determination, balancing her career with the responsibilities of being a single mother to her two children. Deanna's journey into the workers' compensation industry wasn't planned, but it quickly became her calling. Starting as a claims assistant, she worked tirelessly to support adjusters, eventually earning her stripes as a claims adjuster. "I hustled day in and day out to provide for my kids, even without any support," she shares passionately. Throughout her career, Deanna has witnessed significant shifts in the industry, particularly in the focus on mental health and return-towork programs. "Mental health was always important, but now more than ever, employers are recognizing its significance," she notes. Motivated by her children, Deanna finds purpose in helping others navigate the complexities of workers' compensation. "I love being the 'extra adjuster,' going above and beyond for others during unexpected moments," she says with pride. Currently, Deanna is working on her self-care healing journey, finding solace in activities like nature walks and beach visits. Her dedication to self-improvement reflects her commitment to personal growth despite facing challenges. When asked about her proudest accomplishment, Deanna reflects on overcoming memory and focus issues early in her career. "I sought help, learned about my learning disability, and became an exceptional employee," she shares. Since then, she has been named Employee of the Year every year, a testament to her resilience. In her spare time, Deanna finds solace and joy in simple yet meaningful activities. Playing with her children isn't just a pastime; it's a cherished moment where she can connect with her greatest sources of inspiration and motivation. Whether it's reading a book or taking nature walks, Deanna prioritizes self-care and relaxation, understanding the importance of balancing her demanding career with personal fulfillment. As a woman leader in a male-dominated industry, Deanna is acutely aware of the challenges and biases that women often face. However, instead of succumbing to these obstacles, she sees them as opportunities to uplift and empower her fellow women. Deanna believes in the collective strength of women and advocates for fostering a supportive and inclusive environment where everyone can thrive. Her commitment to championing gender equality extends beyond her professional endeavors, embodying her belief that when women support each other, they can achieve remarkable feats together.

Looking ahead, Deanna's aspirations extend far beyond her current role. She envisions herself stepping into the spotlight as a public speaker, sharing her journey of self-healing and resilience to inspire others facing similar challenges. Through her advocacy, she hopes to instill a sense of hope and positivity, reminding individuals that even in the darkest of times, there is light at the end of the tunnel. Deanna emphasizes the importance of empathy and open communication in the workers' compensation industry. She understands that behind every claim is a person with unique needs and challenges, and believes that approaching each case with compassion and understanding is essential. Deanna's vision for the industry is one where judgment is replaced with empathy, and where every individual is treated with dignity and respect. Deanna's story serves as a powerful reminder that with resilience, determination, and a supportive community, we can overcome any obstacle and emerge stronger than ever. Her journey exemplifies the transformative power of perseverance and serves as a beacon of hope for anyone navigating their own path to success.

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Tim English Redefining Success in Workers' Compensation Advocacy Meet Tim English, a compassionate advocate dedicated to helping injured workers navigate the complexities of the California workers' compensation system. Alongside his partner Marc S. Wiesner, Tim co-founded Wiesner English, P.C. in the fall of 2021, aiming to guide applicants through the confusing and frustrating landscape of workers' compensation. Their mission is to ensure that injured workers receive timely and fair medical treatment and compensation for lost wages, improving the quality of care and livelihood for those they serve. With a passion for making a difference and a commitment to maintaining a healthy work-life balance, Tim exemplifies the true essence of an empathetic and effective workers' compensation attorney. Tim English's path into the workers' compensation industry was far from premeditated. Originally envisioning himself as a sports agent, he attended law school and stumbled upon employment law as a fallback career. After initially representing employers, he found himself yearning to work more directly with and help individuals. It was then that he found his way into workers' compensation, a specialized sub-sector of employment law. Despite initial concerns of pigeon-holing himself into a narrow field, Tim discovered that this profession offered him the perfect blend of making a difference, efficient practice management, and a rewarding work-life balance. For Tim, the most fulfilling aspect of his job lies in the rewarding process of helping injured workers overcome the hurdles of the workers' compensation system. His commitment to ensuring they receive proper medical treatment and fair compensation for lost wages drives his passion for this field. The satisfaction of winning difficult wage or medical treatment fights on behalf of his clients is what truly makes the work worthwhile. The workers' compensation landscape in California is notorious for being slanted in favor of insurance carriers and third-party administrators. Tim and his firm see their role as not only providing checks and balances to the power of the insurance industry but also demystifying the system for their clients. By helping them navigate the complexities, they aim to ensure injured workers receive the timely and just benefits they deserve. In the course of his career, Tim experienced a truly memorable moment when he secured a 100% disability finding through a trial judgment. Such accomplishments underscore why he loves working in the workers' compensation field and reaffirm the impact he can have on his clients' lives. To maintain his expertise, Tim actively engages in continuing education through organizations like the California Applicants' Attorneys Association (CAAA).

Moreover, his involvement in initiatives such as "Lobby Day" further fuels his drive to positively impact the workers' compensation community. ooking ahead, Tim envisions a more efficient and equitable workers' compensation system where the emphasis returns to timely benefits and quality medical treatment for injured workers. He believes this shift is essential to fulfilling the system's original mandate. To maintain a healthy work-life balance, Tim has embraced remote work's flexibility, allowing more time for his family and personal pursuits. Engaging in activities like hiking, skiing, tennis, and spending quality time with loved ones helps him unwind and rejuvenate. As a beacon of justice and compassion in the workers' compensation industry, Tim English serves as an inspiring figure for professionals seeking to strike a balance between their careers and personal lives. His unwavering commitment to helping injured workers and his continuous pursuit of justice define his career, making a significant and lasting impact on those he serves.

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Kermisha Stringer Bridging Compassion and Expertise in Workers' Compensation Advocacy BLOOM Magazine had the privilege of sitting down with Kermisha Stringer, a Certified Rehabilitation Counselor, and a seasoned Medical and Vocational Case Manager at Sedgwick. Beyond her professional accolades, Kermisha is a selfdescribed foodie, museum enthusiast, and avid festival-goer, particularly drawn to the vibrant music scene of Atlanta. When asked about her favorite productivity hack, Kermisha shared insights from "The 4-Hour Workweek," recommending limiting email checks to twice daily to optimize time management. Reflecting on her entry into the workers' compensation industry, she recounted a serendipitous opportunity that led her to discover the dynamic and everevolving nature of the field. Motivated by the opportunity to assist injured workers in navigating the complexities of their claims, Kermisha emphasized her commitment to helping them overcome barriers and understand the workers' compensation process. She noted a significant trend in the industry: an increase in injured workers over the age of 70, highlighting the importance of adapting strategies to address the needs of diverse demographics. In her typical workweek, Kermisha balances attending medical appointments, coordinating referral services, and enhancing her expertise through continuous learning. Her dedication to professional development is evident as she pursues certification as a Life Care Planner in 2024, a long-held aspiration. Outside of work, Kermisha's adventurous spirit shines through anecdotes of conquering fears during a trip to Mexico, where she embraced challenges like swimming in a cenote and navigating a nighttime zipline course. Drawing inspiration from her daughters, Kermisha emphasized the significance of setting an example of discipline, consistency, and focus. She underscored the importance of networking, recognizing the transformative power of chance encounters and collaborative efforts. Reflecting on her leadership philosophy, Kermisha shared a guiding principle from her management days: "I don't work above you, I work beside you." This collaborative ethos informs her approach to leadership, fostering a culture of mutual respect and shared success.

As Kermisha navigates the intersection of work and home life, she prioritizes balance and self-care, recognizing the value of maintaining boundaries and embracing equilibrium. She finds joy in creating memories with loved ones and cherishes her grandfather's hats as cherished heirlooms. With a passion for advocating for others, Kermisha hopes for a deeper understanding of the role and value of case managers in the workers' compensation industry. Her parting advice to industry professionals is to embody empathy, professionalism, communication, knowledge, and resourcefulness in their respective roles. Through her journey, Kermisha Stringer exemplifies resilience, determination, and a commitment to making a positive impact in the lives of others, both professionally and personally.

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Sharee Tumbling A Trailblazer in Workers' Compensation Defense and Litigation BLOOM Magazine had the privilege of sitting down with Sharee Tumbling, a Partner at Moore, Ingram, Johnson & Steele, where she leads the Litigation Department with a focus on workers’ compensation and general liability defense. With over 11 years of experience in the field, Sharee's journey into the legal profession is uniquely enriched by her background as a Respiratory Therapist. This dual expertise has been instrumental in her approach to understanding the complexities of workers' compensation claims, blending medical insight with legal acumen. Reflecting on her transition from healthcare to law, Sharee shared, "I found that workers' compensation claims allowed me to use my medical and legal background effectively. It was a natural progression that enabled me to continue helping individuals navigate through challenging situations." This seamless integration of her medical and legal knowledge has positioned Sharee as a trusted advisor to her clients, offering comprehensive guidance and strategic counsel. In her pursuit of productivity, Sharee employs effective time management techniques, emphasizing the importance of setting daily goals and creating a focused work environment. "Setting my goals or must-complete items every morning and using background noise to keep me focused have been incredibly beneficial," Sharee remarked. Additionally, she allocates uninterrupted time spans to tackle complex tasks, ensuring maximum efficiency and productivity. Sharee finds immense motivation in the supportive environment cultivated by her colleagues and the opportunity to make a meaningful difference in her clients' lives. "The people that I work with and the amazing clients that I am there to support keep me motivated every day," Sharee affirmed. Her dedication to excellence is exemplified by her achievement as the first black woman partner at Moore, Ingram, Johnson & Steele—a testament to her exceptional skills and leadership qualities. Beyond her professional accolades, Sharee's adventurous spirit shines through in her pursuit of thrilling experiences, such as ziplining and her aspiration to try race car driving. However, amidst her daring pursuits, Sharee finds the greatest fulfillment in forming genuine connections with people from all walks of life. "My favorite thing about what I do is meeting different people," Sharee expressed. She values diversity and inclusivity, actively seeking opportunities to engage with individuals from diverse backgrounds and perspectives.

Outside of work, Sharee draws inspiration from community and sisterhood, actively supporting causes such as women's rights and advocating for greater gender diversity in leadership roles within the workers' compensation industry. She also prioritizes work-life balance, making time for family and indulging her passion for travel, particularly to serene beach destinations like the Caribbean or the exotic landscapes of the Maldives. Sharee encourages women to empower and uplift each other, recognizing the collective impact of supporting one another's professional growth. With her ambitious yet nurturing spirit, Sharee Tumbling embodies resilience, grace, and unapologetic authenticity in both her professional and personal endeavors. Her journey serves as a testament to the power of perseverance, passion, and unwavering dedication to making a positive impact in the legal profession and beyond.

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Michele Kirkland Career, Passion, and Vision Bloom Magazine proudly spotlights Michele Kirkland, a seasoned Claims Director with an impressive 37-year tenure in the insurance sector, whose career journey epitomizes dedication and commitment to enhancing the claims experience. In an exclusive interview, Michele provides insights into her role overseeing various aspects of the claims process, ensuring efficiency, accuracy, and a positive experience for all stakeholders involved. She reflects on her long-standing career in the industry, emphasizing her focus on claims management throughout. Currently, Michele and her team are dedicated to enhancing the overall claims experience, implementing strategies to streamline processes and improve outcomes. She speaks passionately about the rewarding aspect of interacting with individuals from diverse backgrounds, from injured workers to providers, and colleagues both within and outside the company. Building relationships and making a positive impact on people's lives remain her primary motivation. Despite stumbling into the insurance industry while still in high school, Michele acknowledges the remarkable journey it has been and the immense gratitude she feels towards her mentors who have shaped her career. She also cherishes the honor of winning the 2020 Women Leading the Way in Workers' Compensation award, a significant achievement she shared with her family and colleagues. Michele's advice underscores the importance of never burning bridges and prioritizing self-care. Beyond her professional life, she finds solace in hobbies like gardening, painting abstract art, and spending quality time with loved ones. Starting her day with positive vibes while waiting for her coffee to brew sets the tone for her day. When asked about regrets, Michele wishes she had taken more vacations or traveled with her parents, emphasizing the lesson of humility and gratitude for where she came from. She derives immense joy from bringing happiness to others and supports causes close to her heart, particularly those benefiting seniors and veterans.

Her reading recommendation, "The Secret," has profoundly influenced her, and if given the chance, she dreams of trying stand-up comedy. Michele's happiest moments involve making a positive difference in others' lives, coupled with serene moments spent by the beach. In a deserted island scenario, she'd bring sunscreen, a comfortable hammock, and solar-powered essentials to share the experience with others. Looking ahead, Michele sees continued growth and positive change in the workers' compensation industry, driven by compassion and capability. With Michele Kirkland's leadership, the future of workers' compensation promises to be marked by compassion and capability. Bloom Magazine extends heartfelt gratitude to Michele for sharing her wisdom and inspiration, encouraging excellence and compassion in all endeavors.

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Mayra Cortes Leading with Excellence and Compassion In the latest feature by Bloom Magazine, Mayra Cortes takes center stage, representing a remarkable career trajectory spanning over a decade at AmeriSys. As a Program Manager for the State of Florida, Mayra's leadership not only ensures exceptional service but also yields remarkable outcomes for her team and the clients they serve. Mayra's journey from a clinical setting to the forefront of workers' compensation is a testament to her resilience, passion, and unwavering commitment to excellence. Born in Cleveland, Ohio, and raised in Puerto Rico with eight siblings, Mayra's upbringing emphasized unity within the family and a deep-rooted faith in God. Despite facing personal challenges that led her to enter the workforce early, Mayra's intrigue with the healthcare field grew during her tenure as a certified secretary in a physician's office. It was the care she provided to her grandmother during her terminal illness that solidified her decision to pursue nursing. Despite being a single mother at the time, with support from her colleagues and family, Mayra pursued nursing studies, beginning in Cleveland and completing her Bachelor's degree at InterAmerican University of Puerto Rico. Settling in Orlando for the past 20 years, Mayra has been actively involved in her church community for over 15 years, blessed with three children and three grandchildren, continuing her parents' legacy of serving others. Joining AmeriSys 20 years ago marked a significant turning point in Mayra's career. Initially working in a clinical setting, including a med/surg unit, and later transitioning to home care upon relocating to Orlando, Mayra found great fulfillment in working closely with patients and their families. It was a former colleague who had moved to AmeriSys that informed Mayra of a telephonic case management position available. Eager to explore new career avenues, Mayra applied and was hired, marking the beginning of her journey in the workers' compensation industry. In her current role, Mayra's belief in the importance of initial communication with injured workers is paramount. Establishing rapport and providing education about the workers' comp processes, the role of the Nurse Case Manager, and the coordination of care are crucial aspects that influence the outcome of each claim positively. Mayra acknowledges the support of several mentors within her organization, who've not only expanded her knowledge of various aspects of the workers' compensation industry but also helped her develop leadership skills. Learning is a continuous process, and Mayra's mentors have guided her through challenges while encouraging her growth as a leader.

When handling critical situations, Mayra utilizes the Nursing Process, ensuring a systematic approach to decision-making. Her Return-to-Work Program emphasizes early intervention, collaboration with employers, and supporting the injured worker's recovery. Reflecting on the industry, Mayra believes in improving technology to enhance efficiency, especially in light of the COVID19 pandemic's impact on telemedicine and electronic submissions. The most fulfilling aspect of her work is witnessing her team's success and growth within the company. Mayra's dedication to excellence and commitment to her team and clients are commendable. Bloom Magazine extends gratitude to Mayra for sharing her story and inspiring contributions to improving workers' compensation for all.

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BEST DOCTORS

2022

2023

IN WORKERS'2 COMPENSATION 0 2 2

Wes Seabolt Navigating the Claims Industry with Passion and Compassion BLOOM Magazine had the privilege of sitting down with Wes Seabolt, Vice President of Business Development at PriMedical Case Management, to dive into his remarkable journey within the claims industry and beyond. Originally hailing from Atlanta, Georgia, Wes's career in claims spans 15 years, beginning as a claims adjuster before transitioning into sales and marketing. When asked about his favorite productivity hack, Wes shared, "I love doing multiple things at once. Multitasking keeps me focused and allows me to tackle various tasks efficiently." Wes's entry into the workers' compensation industry was serendipitous, marked by his transition into a sales role, where he discovered a passion for assisting clients and resolving complex issues. Reflecting on the evolving landscape of claims, Wes noted, "Claims, in general, has seen significant shifts. There are now numerous roles and opportunities for advancement compared to when I started." Motivated by his clients and the opportunity to facilitate the return of hardworking individuals to the workforce, Wes navigates a typical week filled with meetings and collaborations across various levels within claims. Despite his busy schedule, Wes emphasized his unwavering commitment to helping others, stating, "I have a heart of gold and love helping anyone and everyone." A recent career milestone for Wes was his appointment as Vice President of Business Development, a testament to his dedication and expertise in the field. However, his greatest joy lies in the diversity of people he encounters daily. "Meeting so many different people from all walks of life is what I cherish the most," Wes shared. In his personal life, Wes embraces adventure, recounting impromptu trips to Mexico with friends and spontaneous decisions like booking a week-long getaway just hours before departure. When not jet-setting, Wes enjoys vacationing and cherishes moments with his beloved golden doodle, Penelope. With aspirations to grow professionally and expand his network within the workers' comp industry, Wes draws inspiration from mentors like Roberta Mike, highlighting the importance of kindness and mentorship in career development. Wes's approach to networking is simple yet effective: "Just putting yourself out there and having no fear." He values connections and believes in the power of continuous learning and growth, echoing the sentiment of shooting for the stars in one's career pursuits.

Outside of work, Wes is not only dedicated to his professional endeavors but also deeply passionate about making a positive impact in the world. His commitment to humanitarian causes, such as combating world hunger and homelessness, reflects his altruistic nature and desire to contribute to the well-being of others. Whether through volunteering, fundraising efforts, or spreading awareness, Wes actively seeks opportunities to support those in need, embodying empathy and compassion in all aspects of his life. As our conversation drew to a close, Wes shared his adventurous aspirations, revealing a longing to swim among whale sharks in the picturesque waters of the Maldives. This desire underscores his adventurous spirit and unwavering zest for life. Through his remarkable journey, Wes serves as a poignant example of the profound impact of passion, resilience, and a heart guided by empathy and compassion.

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Ruschell Gladden Empowering Success in Healthcare Administration BLOOM Magazine had the privilege of sitting down with Ruschell Gladden, Patient Access Director at Midlands Orthopaedics & Neurosurgery, who shared insights into her inspiring career journey and the values that drive her professional and personal life. Ruschell began her tenure at Midlands Orthopaedics & Neurosurgery on July 7, 2010, as a Patient Services Representative and has impressively climbed the ranks to her current position. "Wow, it is hard to believe it will be 14 years this year," Ruschell reminisced. Her ascent through roles such as Front Desk Trainer, Team Leader, Assistant Manager, and Manager, epitomizes her dedication and growth in the field. Her inspiration to pursue a career in healthcare administration came from a deeply personal place. "My grandmother was my biggest inspiration," Ruschell shared, detailing how her grandmother's community service, including volunteering with Meals on Wheels and visiting sick community members, instilled in her the value of service to others. This foundation of compassion, combined with her interest in orthopaedics and neurosurgery spurred by her background as a college athlete and as a mother of a football player, directed her towards her current specialty. In her role as Patient Access Director, Ruschell finds immense fulfillment in fostering the professional and personal growth of her team. "Seeing others succeed professionally and personally is the most fulfilling and greatest reward as a leader," she stated, emphasizing her role as a mentor and cheerleader for her staff. Ruschell’s life outside of work is rich with activities that bring her joy and balance, including thrift shopping, attending community outreach events, and couponing. She expressed particular excitement about her newest role as a grandmother, or "GiGi," as she affectionately calls it, which she anticipates starting soon. A pivotal moment in Ruschell's career was her participation in her first AAOE conference as a new leader. "It was the first time I took the initiative to introduce myself to others, sparking conversations that led to lasting friendships and connections," she recalled. This experience highlighted the power of networking and personal growth in leadership. Ruschell credits multiple mentors for their invaluable lessons, including her mother, Tenice Fair, who taught her the importance of celebrating all moments—big or small. Her professional mentors have guided her in honing her skills in authentic leadership and resilience. At Midlands Orthopaedics & Neurosurgery, patient access is streamlined through multiple convenient locations and innovative services like walk-in clinics and virtual orthopedic assessments. "We ensure that patients can access care promptly and efficiently," Ruschell explained, highlighting the organization's commitment to patient care and satisfaction.

One heartwarming story Ruschell shared involves an elderly couple she considers as adopted grandparents. After Mr. A suffered a fall, the comprehensive care provided by Midlands enabled him to quickly return to his beloved golf course—a testament to the impact of their dedicated healthcare services. Ruschell stays current on industry trends through conferences and networking, which she finds crucial for keeping her practice at the forefront of healthcare delivery. Her advice to those entering healthcare administration is clear: "Never stop learning, be coachable, and build meaningful relationships." For those interested in learning more or connecting with Ruschell and her team, she can be reached via email at Ruschell.Gladden@midorthoneuro.com or through the company's website at Midorthoneuro.com. Ruschell's story is a compelling example of how dedication, continuous learning, and a genuine passion for service can shape a successful career in healthcare administration.

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Did you know that OM WorkCompReady™ Doctors are available to conduct on-site tours of workplace sites? By arranging a site tour, these dedicated doctors can provide valuable insights to enhance workplace safety and optimize your employees' well-being. During a site tour, OM WorkCompReady™ Doctors thoroughly assess your workplace environment, identifying potential hazards and evaluating ergonomic factors. Their medical expertise allows them to offer practical recommendations to mitigate risks, creating a safer work environment and promoting overall employee well-being.

QUESTIONS? Email: info@ommktg.com Webiste: www.ommktg.com Instagram/Facebook: @weareommarketing

MY WORKERS' COMPENSATION We asked the industry leaders and physicians what their Workers' Compensation philosophy is, and here's what they had to say.

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Lucia Galindo VP of Business Development, RehabOne Medical Group My workers' compensation philosophy is to treat others as I want to be treated and provide service to patients. By promoting work-life harmony and preventing clinical burnout, my team can focus on providing good medical care. We offer administrative support to providers, helping them guide injured workers through a challenging time. If our partnership results in a return to work or a meaningful life, I feel fulfilled. Empowering patients to manage their pain is also a priority.

Brenda Lovely Regional Sales Managers, Professional Rehabilitative Options My workers' compensation philosophy is centered on collaboration. Advocating for injured workers while understanding the challenges faced by employers and adjusters, I prioritize clear communication and streamlined processes. This approach aims for faster resolutions, reduced costs, and improved morale. By focusing on purpose and fostering trust through collaboration, we create a winwin situation for all involved in the workers' compensation system.

Cheryl Gulasa Vice President, AmeriSys My philosophy is that each injured employee deserves the highest quality of care available. Each employer deserves to have that care delivered to their employees in the most cost effective manner possible.

Nickcola Wallace Director of Complex Care Case Management, AccordCare My workers compensation philosophy prioritizes compassion and empathy. I recognize that employees come to work to care for themselves, loved ones, and customers, and a work injury can dramatically change their world. We are all susceptible to life-altering events, and putting myself in the injured employee's shoes helps me see the whole picture and approach each case with a human perspective.

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Marina Edwards Executive Vice President /Nurse Case Manager, Presque Isle Rehabilitation Service LLC My workers' compensation philosophy is collaboration and communication. It truly takes a village to manage a claim, and the more collaborative, communicative and cooperative the process is between all moving parts, the better outcomes for the claimant, and the vested parties. We are in the business of helping others, so we need to also remember to help each other, too.

Rosemary Mckenzie-Ferguson Founder, Craig's Table My workers' compensation philosophy is to to treat everyone regardless of who they are with dignity and respect. I promise to not just listen but to hear what is being said. I promise to not interrupt unless it is truly important and I promise only ask questions that enable. I promise there will be no pre-filled in forms or pre-judgement or time wasting just to create billable minutes.

Deanna Manley Claims Adjuster II, Amtrust Financial Services My workers' compensation philosophy is rooted in the belief that meaningful work can positively impact lives, even in small ways. Helping customers navigate challenges gives me purpose, motivating me to find solutions. I am driven by the satisfaction of assisting others and am equally motivated when aiding my coworkers. Collaboration is key to my success, and I thrive in team-oriented environments, both in projects and daily tasks.

Sendy Lopez-Swiney Human Resources Manager, All American Racers Inc My workers compensation philosophy is to strike a balance between the interests of all parties involved while ensuring that injured workers receive the support they need and that employers can maintain a healthy and productive workforce.

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Our mission is to improve patient outcomes, by ensuring high-quality care coordination and monitoring. We strive to promote dignity while advocating for our patient's health ensuring a safe return to work environment.

FOR PROFESSIONAL CASE MANAGEMENT SERVICES CONTACT US AT Office: 786.471.4271 Mobile: 786.286.1801 Fax: 888.637.3889

Work Place Accidents Work place injuries are unpredictable. Field Case Managers, Inc, is available to provide timely care coordination at any given time. This allows for the best possible outcome after an unfortunate event.

Medical Relations Field Case Managers, Inc. is always working with network physicians and providers to make sure that the injured worker is obtaining the best medical care and that the employers/carriers limit their expenses for unrelated care. We are able to expedite treatment, IME's, medical records, and same day medical care.

Email: referrals@fieldcasemanagers.com

Insurance Companies and Adjusters Field Case Managers, Inc., contributes to ongoing and timely communication between injured workers, providers, employers, and carriers to provide up to date status of the claim; leading to a full circle notification.

DOCTOR The Doctor Spotlight section is an excellent reference for those who want to familiarize themselves with the industry's top Workers' Compensation doctors. Through our interviews, we highlight doctors who are experts in their respective fields and learn about their professional journey and passion for their work. We also inquire about what qualities make a great Workers' Compensation doctor and how they prioritize meeting the needs of their injured workers in their practice management.

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Brian W. Hill, MD PERSONALIZED APPROACH TO WORKERS' COMPENSATION CARE BLOOM Magazine: Communication is vital for all parties involved when treating a patient who's been hurt on the job. How does your practice prioritize communication? Dr. Hill: Communication serves as pillars of our practice. We recognize the significance of seamless coordination among stakeholders, including employers, claims adjusters, and case managers. To facilitate this, we have incorporated dedicated Workers’ Compensation coordinators overseeing every aspect of the claims process, ensuring accuracy and efficiency. Additionally, our team is committed to providing timely updates and transparent communication to all parties involved, ensuring everyone is well-informed and engaged in the patient's care journey. Lastly, we pride ourselves on being reachable with any questions or concerns from the patients or coordinators. BLOOM Magazine: Your credentials and accolades are impressive. Could you share some highlights of your educational background and professional achievements? BLOOM Magazine had the privilege of sitting down with Dr. Brian W. Hill, one of the newest additions to the OM WorkComp Ready Panel. Dr. Hill's passion for caring for injured workers shines through as he shares insights into his dedication to workers' compensation care, his personalized approach to treatment, and the key factors that distinguish his practice. BLOOM Magazine: Dr. Hill, thank you for taking the time to speak with us. Let's talk about your specialization in workers' compensation care. What inspired you to focus on this area of medicine? Dr. Hill: Thank you for having me. My journey into workers' compensation care stems from a profound desire to make a meaningful impact in the lives of injured workers. Orthopedic medicine has always been my calling, and the opportunity to assist individuals in navigating workplace injuries resonated deeply with me. Witnessing the transformative power of quality care in restoring livelihoods and empowering individuals to reclaim their work roles has been incredibly rewarding. BLOOM Magazine: Your commitment to personalized care is evident. Could you elaborate on your approach to treating injured workers? Dr. Hill: Certainly. At my practice, every injured worker receives a tailored treatment plan crafted to address their specific injury and needs. Personalized care is paramount in achieving optimal recovery outcomes. By addressing each patient's unique circumstances, we can provide targeted interventions that foster healing and facilitate a safe return to work.

Dr. Hill: I completed my residency training in orthopedic surgery at St. Louis University, followed by a fellowship in shoulder and elbow surgery at the esteemed Rothman Orthopaedic Institute/Thomas Jefferson University Hospitals in Philadelphia, PA. During this time, I’ve been fortunate to have wonderful mentors that have guided me at various parts of my life. Throughout my career, I've had the privilege of contributing to peer-reviewed articles, presenting at national and international meetings, and receiving recognition for clinical excellence and research contributions. These experiences continue to fuel my passion for advancing orthopedic knowledge and delivering exceptional care to my patients. BLOOM Magazine: Finally, what message would you like to convey to employers, claims adjusters, and case managers seeking the best care for injured workers? Dr. Hill: To employers, claims adjusters, and case managers, I want to emphasize our dedication to providing the highest quality care for injured workers. With a focus on personalized treatment, efficient communication, and collaboration, we strive to empower individuals to overcome their injuries and return to work safely. I invite you to partner with us in supporting the well-being and recovery of your employees, knowing that they will receive the utmost care and attention under our guidance. Thank you, Dr. Hill, for your time. To learn more about Dr. Hill or to schedule care for your injured workers, please connect with the dedicated team at teamhill@pboi.com or visit the website at BrianHillMD.com.

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Aaron J. Greenberg, MD EXCELLENCE IN ORTHOPEDIC SPINE CARE FOR INJURED WORKERS IN NEW JERSEY Dr. Greenberg: Effective communication is essential, especially in workers' compensation cases where multiple stakeholders are involved. We have established clear channels of communication within our practice to ensure that everyone, including adjusters, nurses, employers, and legal representatives, remains well-informed and engaged throughout the treatment process. Our dedicated Work Comp team plays a crucial role in facilitating communication, ensuring that all parties have access to the information they need to make informed decisions and provide the best possible care for the patient. BLOOM Magazine: Can you share some insights into the measures your practice takes to uphold industry guidelines and provide top-quality care to injured workers?

BLOOM Magazine had the privilege of sitting down with Dr. Aaron J. Greenberg, a board-certified orthopedic spine surgeon specializing in spine surgery. Dr. Greenberg brings a wealth of expertise and a commitment to patient care to his practice. In this interview, he shares insights into his approach to treating injured workers and the importance of clear communication, quality care, and patient-focused practices in achieving optimal outcomes. BLOOM Magazine: Dr. Greenberg, thank you for taking the time to speak with us. Let's discuss how your practice prioritizes patient care in orthopedic spine surgery cases for patients who have been injured on the job. Dr. Greenberg: Thank you for having me. In orthopedic spine surgery cases, especially for patients injured on the job, patient care is our top priority. We understand the unique challenges and complexities that arise when treating work-related spine injuries. Our practice places a strong emphasis on providing personalized and comprehensive care tailored to each patient's specific needs and circumstances. We prioritize timely evaluations, thorough assessments, and clear communication throughout the treatment process to ensure that patients receive the best possible care and support on their journey to recovery. BLOOM Magazine: Your dedication to patient care is evident. How does your practice ensure timely and effective communication with all stakeholders involved in the care process?

Dr. Greenberg: Absolutely. As a board-certified orthopedic spine surgeon with extensive training and experience, I am committed to upholding the highest standards of care in treating injured workers. We adhere strictly to industry guidelines and best practices, utilizing the latest advancements in spine surgery techniques to ensure optimal outcomes for our patients. Our focus is not only on treating the immediate injury but also on promoting longterm recovery and helping patients regain functionality so they can return to work safely and confidently. BLOOM Magazine: Dr. Greenberg, your dedication to patient care and your commitment to excellence are truly commendable. Is there anything else you would like to convey to employers, adjusters, and case managers seeking the best care for injured workers? Dr. Greenberg: Thank you for your kind words. To employers, adjusters, and case managers, I want to emphasize that our practice is dedicated to providing the highest quality care for injured workers. We understand the importance of a timely and efficient recovery process, and we are here to support you every step of the way. By working together collaboratively, we can ensure that injured workers receive the care and support they need to achieve optimal outcomes and return to work safely. For more information or to schedule care for injured workers, please contact our dedicated workers' comp coordinator, Yari Payano, at y.payano@redefinehealthcare.com

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Yehuda Herschman, MD LEADING NEUROSURGEON IN PATIENT-CENTERED CARE FOR INJURED WORKERS BLOOM Magazine: Your practice emphasizes the importance of a dedicated Workers' Compensation department. Could you tell us more about its role in facilitating the care process? Dr. Herschman: Certainly. Our Workers' Compensation department plays a vital role in ensuring seamless communication, timely paperwork, and appointments. They work diligently to coordinate with case managers, adjusters, employers, and legal representatives to streamline the process and ensure that injured workers receive the care they need promptly. BLOOM Magazine: Turning to your expertise, could you share some insights into the conditions you treat and your approach to addressing them?

BLOOM Magazine had the opportunity to sit down with Dr. Yehuda Herschman, a highly skilled Neurosurgeon specializing in neurosurgery and spine surgery. Dr. Herschman's dedication to patient-centered care and his expertise in addressing neurological and spinal conditions make him a sought-after choice for employers seeking topnotch medical care for their injured workers.

Dr. Herschman: I specialize in a wide range of neurological and spinal conditions, including herniated discs, spinal fractures, and nerve compressions. My approach involves a comprehensive evaluation of each patient's condition, followed by personalized treatment tailored to their specific needs. Whether it's conservative management or surgical intervention, my goal is to achieve the best possible outcome for every patient.

BLOOM Magazine: Dr. Herschman, thank you for joining us. Let's discuss your patient-centered approach. What drives your treatment philosophy, particularly for injured workers?

BLOOM Magazine: Finally, what message would you like to convey to employers, claims adjusters, and case managers seeking the best care for injured workers?

Dr. Herschman: Thank you for having me. Patient care is paramount in my practice. I focus on tailoring treatment to each individual's needs and goals, ensuring they receive personalized care aimed at enhancing their quality of life and facilitating a safe return to their daily activities.

Dr. Herschman: I want to reassure employers, claims adjusters, and case managers that their injured workers are in good hands. With a focus on patient-centered care and effective communication, my team and I are dedicated to providing the highest quality care and ensuring a smooth recovery process. Together, we can help injured workers regain their health and return to their normal lives as quickly and safely as possible.

BLOOM Magazine: Your dedication to patient care is evident. How do you prioritize communication in the treatment of injured workers? Dr. Herschman: Effective communication is vital throughout the treatment process. I work closely with all parties involved to ensure that everyone is well-informed about the patient's care and treatment plan. This collaboration helps facilitate a smooth recovery and achieve the best possible outcomes for the patients. Case managers, adjusters, and employers appreciate the open lines of communication that we maintain to ensure comprehensive care and successful outcomes.

Thank you, Dr. Herschman, for sharing your insights with us. To learn more about Dr. Herschman or to schedule care for injured workers, please connect with our dedicated workers' comp coordinator, Heidi Garcia at hgarcia@pbneurosurgery.com

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Anna Elmers, MD PIONEERING A NEW ERA IN NEUROREHABILITATION Dr. Elmers' commitment to preventive measures and education is evident in her practice. She emphasizes the importance of equipping the catastrophic patient and their family with the knowledge and tools to prevent complications, ultimately reducing the ultimate cost of their medical care. Her passion for rehabilitation stems from witnessing the resilience of the human spirit in the face of adversity. "Rehabilitation medicine is such an amazing field," Dr. Elmers reflects. "Every day, I witness the transformative power of rehabilitation, inspiring me to strive for excellence in my work."

BLOOM Magazine had the privilege of sitting down with Dr. Anna Elmers, a leading practitioner in Physical Medicine and Rehabilitation (PM&R), to dive into her unique approach to patient care and her remarkable journey in the medical field. After over a decade at The Shepherd Center in Atlanta, Georgia, Dr. Elmers left for more flexibility and work-life balance. With the invaluable Shepherd experience of treating complex catastrophic brain and spinal cord injured, Dr. Elmers created Designer Health Partners. At Designer Health Partners, Dr. Elmers is on a mission to redefine the post acute course by offering personalized rehabilitation services to individuals recovering from catastrophic injuries. "We strive to return the catastrophically injured patient to their best new normal," she affirms. "I founded the company to bridge the gap in our healthcare system, providing comprehensive neurorehabilitation therapy both at home and in the community." With her extensive multidisciplinary team at Designer Health Partners, Dr. Elmers aims to provide vital support to patients transitioning from acute inpatient rehab settings, ensuring continuity of care beyond hospital walls.

Dr. Elmers' dedication extends beyond clinical care. She advocates for a multidisciplinary approach to rehabilitation, maximizing outcomes for injured workers through comprehensive support systems. A lesser-known fact about Dr. Elmers is her unwavering support system. "I have the most amazing and supportive husband and children in the world," she reveals, highlighting the importance of family in maintaining a healthy work-life balance. Driven by her patients' stories of resilience, Dr. Elmers finds daily inspiration to excel in her profession. "Many underestimate the power of rehabilitation," she notes. "An excellent rehab team can make a remarkable difference in the quality of life post-injury." Dr. Elmers' journey to medicine took a unique turn, starting with a law degree and a career in medical malpractice defense. However, a pivotal moment led her to pursue her true passion: practicing medicine. "My journey has been nothing short of spectacular," she reflects. To stay updated on the latest advancements, Dr. Elmers prioritizes continuous learning through reading and networking. Her commitment to staying abreast of medical research ensures her patients receive the best possible care.

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Peter Abaci, MD COMPASSION, EXPERTISE, AND INNOVATION IN PAIN MANAGEMENT When asked about preventive measures and education in reducing workplace injuries, Dr. Abaci emphasizes the importance of maintaining both physical and emotional health. "Health is wealth," he asserts. "Keeping workers healthy leads to increased productivity and overall happiness." Dr. Abaci's commitment to patient care extends beyond traditional methods. His practice offers a range of resources and support systems, including in-house physical therapy, behavioral health treatment, and innovative programs addressing PTSD.

BLOOM Magazine had the privilege of sitting down with Dr. Peter Abaci, a highly esteemed and renowned figure in the field of Pain Management. Through our enlightening conversation, we dived into Dr. Abaci's guiding philosophy and explored the remarkable trajectory of his career, rich with accomplishments and profound insights. With 28 years of experience under his belt, Dr. Abaci's approach to patient treatment is deeply rooted in compassion and empathy. "The goal is to help get patients healthy and well, inside and out," he shares. "I never recommend anything for a patient that I wouldn't also embrace for myself or my family members if they had the same problem." One of Dr. Abaci's most significant professional accomplishments is the establishment of two comprehensive interdisciplinary centers specializing in functional restoration and trauma recovery programs. Additionally, he has authored two books on chronic pain, solidifying his expertise in the field.

A lesser-known fact about Dr. Abaci is his experience as a radio show host for three years. However, outside of his professional endeavors, Dr. Abaci maintains a healthy work-life balance through exercise, yoga, and involvement in his church community. He also indulges in managing a pinot noir vineyard and wine-making operation as a hobby. Driven by the gratitude and love he receives from patients, Dr. Abaci finds daily inspiration to excel in his work. "The relationships formed with patients are incredibly rewarding," he reflects. Reflecting on his journey to becoming a doctor, Dr. Abaci recalls several defining moments, including personal injuries that shaped his perspective on patient care. Despite not having a singular event that led him to medicine, these experiences profoundly influenced his practice. To stay abreast of the latest medical advancements, Dr. Abaci actively contributes to WebMD and delivers talks at national conferences. This commitment ensures that his patients receive the best possible care informed by the latest research and developments in the field. For Dr. Abaci, the most rewarding aspect of practicing medicine is the opportunity to collaborate with an incredible team and make a positive impact on the lives of patients. Beyond clinical practice, he remains actively involved in community initiatives through his role as an ordained deacon and regular community speaker, embodying his dedication to service beyond the confines of his practice. BLOOM MAGAZINE | 40

Mina Abadeer, DPM LEADING THE WAY FOR OPTIMAL FOOT AND ANKLE CARE FOR JERSEY EMPLOYERS Dr. Abadeer: Effective communication is paramount, particularly in workers' compensation cases with multiple stakeholders. Within our practice, we've established clear communication channels to keep everyone informed and engaged, including adjusters, nurses, employers, and legal representatives. Our dedicated Work Comp team plays a pivotal role in facilitating communication, ensuring all parties have access to the information needed to make informed decisions and provide optimal care for the patient. BLOOM Magazine: Can you share insights into the measures your practice takes to uphold industry guidelines and provide top-quality care to injured workers? Dr. Abadeer: Absolutely. As a board-certified foot and ankle specialist, maintaining the highest standards of care for injured workers is paramount. We strictly adhere to industry guidelines and leverage the latest advancements in foot and ankle care techniques to ensure optimal outcomes. Our focus extends beyond immediate injury treatment to promote long-term recovery and help patients regain functionality, facilitating their safe return to work with confidence. BLOOM Magazine had the pleasure of sitting down with Dr. Abadeer, a respected foot and ankle specialist and the driving force behind the Lower Limb Institute. With his extensive experience and genuine dedication to patient well-being, Dr. Abadeer is a trusted figure for employers seeking to ensure their workers receive top-notch care to facilitate a safe return to work. Throughout our conversation, he shares insights into his approach to caring for injured workers, emphasizing the significance of clear communication, personalized treatments, and a steadfast commitment to excellence in achieving positive outcomes. BLOOM Magazine: Dr. Abadeer, we're grateful for your time. Can you please share with us how your practice approaches patient care for foot and ankle injuries sustained on the job? Dr. Abadeer: Thank you for having me. In cases of foot and ankle injuries, especially those occurring in the workplace, patient care takes precedence in our practice. Recognizing the unique challenges presented by work-related injuries, we're committed to providing personalized and comprehensive care tailored to each patient's needs. Timely evaluations, thorough assessments, and clear communication throughout the treatment process are key elements of our approach, ensuring patients receive optimal care and support for their recovery journey. BLOOM Magazine: How does your practice ensure timely and effective communication with all stakeholders involved in the care process?

BLOOM Magazine: Dr. Abadeer, your dedication to patient care and commitment to excellence are commendable. Is there anything else you'd like to convey to employers, adjusters, and case managers seeking the best care for injured workers? Dr. Abadeer: Thank you for your acknowledgment. To employers, adjusters, and case managers, I want to emphasize our dedication to providing the highest quality care for injured workers. We understand the importance of a streamlined recovery process and stand ready to support every step of the way. Through collaborative efforts, we can ensure that injured workers receive the personalized care and support needed to achieve optimal outcomes and return to work safely. BLOOM Magazine: Thank you, Dr. Abadeer, for your time and for sharing insights into your practice with us; it's truly appreciated. For employers seeking exceptional foot and ankle care for their injured employees in Hackensack, NJ, and Edison, Dr. Mina Abadeer is the trusted choice. His dedication and expertise ensure that patients receive tailored care of the highest standard. To schedule an appointment with Dr. Abadeer, please contact the Lower Limb Institute at the following contact information: Office Phone Number: (732) 421-6907 Office Fax Number: (201) 6031812 Dedicated Workers' Compensation Email: Lowerlimbinstitute@gmail.com For further information or to arrange a meeting with Dr. Abadeer, case managers, adjusters, and employers are welcome to reach out to ozzydiaz@ommktg.com

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Kris Radcliff, MD

BRINGING EXCEPTIONAL SPINE CARE TO INJURED WORKERS IN NEW JERSEY Dr. Radcliff: Effective communication is essential, especially in workers' compensation cases where multiple stakeholders are involved. We have established clear channels of communication within our practice to ensure that everyone, including adjusters, nurses, employers, and legal representatives, remains well-informed and engaged throughout the treatment process. Our dedicated team plays a crucial role in facilitating communication, ensuring that all parties have access to the information they need to make informed decisions and provide the best possible care for the patient. BLOOM Magazine: Can you share some insights into the measures your practice takes to uphold industry guidelines and provide topquality care to injured workers?

BLOOM Magazine had the privilege of sitting down with Dr. Kris Radcliff, a go-to spine surgeon for employers in Jersey, boasting a profound background in both the academic and practical aspects of spine surgery. Dr. Radcliff brings a wealth of expertise and a commitment to patient care to his practice. In this interview, he shares insights into his approach to treating injured workers and the importance of clear communication, quality care, and patient-focused practices in achieving optimal outcomes. BLOOM Magazine: Dr. Radcliff, thank you for taking the time to speak with us. Let's discuss how your practice prioritizes patient care in spine surgery cases for patients who have been injured on the job. Dr. Radcliff: Thank you for having me. In spine surgery cases, especially for patients injured on the job, patient care is our top priority. We understand the unique challenges and complexities that arise when treating work-related spine injuries. My practice places a strong emphasis on providing personalized and comprehensive care tailored to each patient's specific needs and circumstances. We prioritize timely evaluations, thorough assessments, and clear communication throughout the treatment process to ensure that patients receive the best possible care and support on their journey to recovery. BLOOM Magazine: Your dedication to patient care is evident. How does your practice ensure timely and effective communication with all stakeholders involved in the care process?

Dr. Radcliff: Absolutely. As a distinguished spine surgeon with extensive training and experience, I am committed to upholding the highest standards of care in treating injured workers. We adhere strictly to industry guidelines and best practices, utilizing the latest advancements in spine surgery techniques to ensure optimal outcomes for our patients. Our focus is not only on treating the immediate injury but also on promoting long-term recovery and helping patients regain functionality so they can return to work safely and confidently. BLOOM Magazine: Dr. Radcliff, your dedication to patient care and your commitment to excellence are truly commendable. Is there anything else you would like to convey to employers, adjusters, and case managers seeking the best care for injured workers? Dr. Radcliff: Thank you for your kind words. To employers, adjusters, and case managers, I want to emphasize that our practice is dedicated to providing the highest quality care for injured workers. We understand the importance of a timely and efficient recovery process, and we are here to support you every step of the way. By working together collaboratively, we can ensure that injured workers receive the care and support they need to achieve optimal outcomes and return to work safely. BLOOM Magazine: Thank you, Dr. Radcliff, for your time and speaking with us; we appreciate it. It's been a pleasure learning more about your practice. For employers seeking the best orthopedic spine care for their injured employees in Somers Point, Cherry Hill, Pennington, Brick, or neighboring areas, Dr. Kris Radcliff stands out as the ideal choice. His expertise and dedication ensure that patients receive the highest standard of care tailored to their specific needs. To schedule an appointment with Dr. Kris Radcliff, please reach out to my workman’s compensation liaison, Chrissy Nixon, at comp@radcliffspine.com or via direct phone and fax at 609-7320669. We hope you enjoyed our interview with Dr. Radcliff. Case managers, adjusters, and employers, if you would like further information or to set up a meeting with Dr. Radcliff, please contact Ozzydiaz@ommktg.com

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TELL US WHAT Welcome to Bloom's "Tell us what you do" series! Our purpose with this series is to celebrate the best service providers in the workers' compensation industry who are the leading experts in their field. Our goal is to showcase their unique qualities, services, and products, and to provide our audience with insights into what makes them exceptional.

YOU DO BLOOM MAGAZINE | 43

DOCCLEAR USA THE 2023 PROVIDER OF THE YEAR WINNER IS SETTING THE STANDARD IN THE INDUSTRY Meet Nery Martin, CEO of DocClear USA and winner of the 2023 Provider of the Year award from Bloom Magazine. DocClear USA has been recognized as a top provider in the industry, with Nery Martin leading the charge. Today, we have the privilege of exploring the journey of DocClear USA with Nery Martin, who will share insights into their operations and their impact on the worker compensation community. Bloom Magazine: Congratulations on your recent recognition! Can you share how DocClear USA came to be and its journey so far? Nery Martin: Thank you! DocClear USA started in 2018 when I acquired the company with the goal of simplifying the pre-operative clearance process. Our aim has always been to provide employers and carriers with a seamless and efficient experience. Bloom Magazine: What sets DocClear USA apart? Nery Martin: DocClear USA stands out for its commitment to comprehensive solutions, extensive network, and transparent communication. We offer a one-stop solution for all preoperative requirements, ensuring convenience and efficiency. With facilities across Florida, accessibility is never an issue. Transparency and collaboration are at the core of our operations. Bloom Magazine: How does winning the Bloom Award align with DocClear USA's mission and values, and what significance does this recognition hold for your team? Nery Martin: Winning the Bloom Award is a testament to our dedication to excellence and reliability. It reinforces our commitment to serving our clients with integrity and professionalism. For my team, it is a source of pride and motivation to continue our pursuit of excellence. Bloom Magazine: Looking ahead, what are the aspirations and future plans for DocClear USA? Nery Martin: Our focus is on continuous innovation and service improvement. We aim to further enhance the clearance process and expand our reach to better serve our clients. Our goal is to remain a leader in the industry, providing top-notch services and making a positive impact in the worker compensation sector.

Nery Martin: Absolutely, everyone can visit our website at www.docclearusa.com or reach out to us via email at referral@docclearusa.com. We also offer in-services to share more about our services. To schedule an in-service, please contact ozzydiaz@ommktg.com. Additionally, they can reach us directly by phone at 855-358-3445 or fax at 855-358-3446. We are always available to provide more information. Bloom Magazine: Thanks for chatting with us, Nerys, and a big congrats once again on your impressive achievements! DocClear USA's journey from inception to industry recognition showcases its dedication to excellence and innovation. With a strong focus on clarity and simplicity, DocClear USA continues to set new standards for pre-op clearances, making a real difference in worker compensation.

Bloom Magazine: How can case managers, adjusters, and employers connect with DocClear USA to learn more about your services?

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PROFESSIONAL REHABILITATIVE OPTIONS PERSONALIZED APPROACH TO CASE MANAGEMENT Bloom Magazine: It's a pleasure to have you here, Brenda. Can you tell us a bit about your role at Professional Rehabilitative Options Inc. and how you got started in the workers' compensation industry? Brenda Lovely: Thank you for having me. My passion for helping injured workers stems from my early experience in providing vocational and job placement services. Witnessing the gaps in the industry that cause prolonged recoveries and frustrations of the injured workers fueled my desire to make a difference. Throughout my career, I've strived to create personalized plans and considering individual needs to ensure the best outcome. At PRO, I'm grateful to contribute to this mission by providing personalized medical case management, leveraging my experience alongside their amazing team of professionals. Bloom Magazine: That's wonderful to hear. Can you share a bit about PRO's approach to case management and how it differs from other providers in the industry? Brenda Lovely: Absolutely. PRO takes a unique approach to case management, prioritizing collaboration, customization, and costeffectiveness. We understand every situation is different. Unlike providers focused solely on billable hours, PRO tailors services to each client's specific needs. Our dedicated team of PRO case managers fosters strong relationships with clients, ensuring consistent and personalized care throughout the recovery journey. This, combined with a focus on getting the employee back to work safely and at full capacity as quickly as possible, helps us achieve faster return-to-work times and reduced overall costs. Our boutique approach sets us apart, allowing us to provide the exceptional attention and care each case deserves. Bloom Magazine: It's clear that PRO values individualized care and innovative solutions. Can you share any recent initiatives or developments at PRO that you're particularly excited about? Brenda Lovely: Absolutely! We're constantly evolving and adapting to meet the evolving needs of our clients and the industry as a whole. One recent initiative that I'm particularly excited about is our focus on leveraging technology to enhance our case management services. We're exploring new tools and platforms that streamline communication, improve data analysis, and ultimately drive better outcomes for our clients and the injured workers we serve. Additionally, we're always looking for opportunities to expand our network and partnerships to better serve our clients and the broader community. Bloom Magazine: That sounds like an exciting direction for PRO. For readers who are interested in learning more about Professional Rehabilitative Options Inc., where can they find more information?

Brenda Lovely: Anyone interested in learning more about PRO can visit our website at www.letprohelp.com. They can also reach out to me directly via email at blovely@letprohelp.com. I'm always happy to answer any questions and provide more information about our services and how we can support their needs. Bloom Magazine: Thank you Brenda for sharing your insights and passion for helping injured workers navigate the path to recovery and return to work. It's clear that PRO is making a positive impact in the workers' compensation industry under your leadership. Brenda Lovely: Thank you so much for having me, and thank you to Bloom Magazine for shining a spotlight on the important work being done in our industry. I'm honored to be a part of it.

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OM EDUCATION

EMPOWERING WORKERS' COMPENSATION PROFESSIONALS WITH CEU EXCELLENCE SINCE 2010 Bloom Magazine had the opportunity to chat with Ozzy Diaz, OM's Director of Operations, to discuss OM Education and its contributions to the workers' compensation community. Bloom Magazine: Thank you for taking the time to speak with us, Ozzy. Can you share a bit about OM Education and its role within the workers' compensation community? Ozzy Diaz: Absolutely. OM Education plays an integral role in OM's mission to empower licensed professionals by offering high-quality CEU presentations led by top speakers. We prioritize providing relevant topics for these presentations. Working in partnership with carriers and national employers, we provide CE programs tailored for adjusters, nurses, and case managers, assisting in meeting ongoing mandatory credit requirements. Our goal is to facilitate CE credits for all licensed professionals, making it easy to acquire the knowledge and skills they need to excel in their roles. We strive to ensure a smooth process for all involved. Bloom Magazine: That sounds like a valuable resource. What sets OM Education apart from other CE providers? Ozzy Diaz: One of the key factors that sets us apart is our focus on flexibility and accessibility. We offer a wide range of CE options, including national webinars, onsite lunch and learns, conferences, live surgeries, annual symposiums, and personalized training sessions, to cater to different learning preferences and schedules. Additionally, our partnerships with various providers allow us to offer a diverse array of topics and expertise, ensuring that professionals can find the CE programs that best suit their needs. Bloom Magazine: How does OM Education ensure the quality and relevance of its CE programs? Ozzy Diaz: Quality and relevance are paramount to us. We partner closely with top doctors, attorneys, and other experts to develop highly engaging and informative CE programs. This ensures that our speakers and their content are up-to-date, accurate, and aligned with the latest industry standards and regulations. Additionally, we collect feedback from participants to continually improve and refine our offerings based on their needs and preferences. Bloom Magazine: It's great to hear about your commitment to excellence. Can you tell us about any recent initiatives or developments at OM Education? Ozzy Diaz: Of course. We're constantly evolving to meet the changing needs of the workers' compensation community. Recently, we've expanded our online learning platform to provide more flexibility for professionals who prefer remote learning options. We've also launched several new CE programs covering emerging topics and trends in the industry, such as telemedicine and mental health awareness. Bloom Magazine: That's fantastic to hear. How can professionals in the workers' compensation community get involved with OM Education?

OM Ozzy Diaz: Getting involved with OM Education is easy. Professionals can visit our website to browse our upcoming CE programs and register for the ones that interest them. We also encourage them to connect with us on social media and sign up for our newsletter to stay updated on the latest news and events. Additionally, we're always open to feedback and suggestions for new CE topics, so professionals can reach out to us directly with their ideas. Bloom Magazine: Thank you, Ozzy, for providing us with valuable insights into OM Education and its contributions to the workers' compensation community. It's clear that you're making a significant impact in this field. Ozzy Diaz: Thank you for having me. It's been a pleasure to share more about OM Education and the work we do to support professionals in the workers' compensation community. We're committed to continuing our efforts to provide high-quality CE programs that empower individuals to succeed in their careers, keep their licenses up to date, and make a positive difference in the industry. To schedule a CEU for your office or to learn more, please email me at ozzydiaz@ommktg.com

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YOUR PARTNERS IN HELPING RESTORE THE LIVES OF INJURED WORKERS WE´LL HELP YOUR CLIENTS HEAL, WHILE YOU MAKE THEM WHOLE.

When your client has been injured at work, you need to put all your focus on the case. But too often complications arise, and you and your staff end up wasting precious time and money entangled in red tape. It doesn’t have to be this way. Trust RX, a premier pharmacy, is committed to providing physicianprescribed medications to injured workers. We have a highly credential pharmacy Staff and customized medicine capabilities dedicated to helping your clients return to their normal lives as quickly as possible.

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WORKERS’ In this section, we're diving deep into the dynamic world of workers' compensation, where innovation and fresh perspectives are shaping the future. At Bloom Magazine, we're powered by the passion and expertise of thousands of individuals – physicians, adjusters, nurses, risk managers, employers, case managers, attorneys, service providers, and claims & healthcare professionals. Together, they're driving change and pushing boundaries in healthcare. We're here to offer personalized insights and guidance for each role, ensuring everyone feels supported and empowered. And keep an eye out for articles written by experts across the board – their stories and expertise will inspire and inform

COMPENSATION BLOOM MAGAZINE | 48

ADVANCING ORTHOPEDIC SURGERY WITH NANO ARTHROSCOPY DR. CESAR E. CEBALLOS & MIAMI SURGICAL CENTER LEAD THE WAY

Adjusters and nurses understand the critical nature of choosing the right surgical center for injured workers. In the world of workers' compensation, where every moment counts, the decision of where to provide the best care for injured workers is not to be taken lightly. Employers, adjusters, and nurses all share the common goal of prioritizing the well-being of their injured workers, and finding a medical partner and doctors who align with this vision is paramount. Miami Surgical Center rises to the forefront as the go-to choice for employers and their partners in workers' compensation. Their stellar reputation for excellence and their understanding of the intricate paperwork involved in managing injured workers make them a trusted and indispensable partner in the field.

Miami Surgical Center, rightfully earning the title of the Center of Excellence for Orthopedic Surgery, sets the industry standard for innovation. With an exceptional track record, including performing a high number of procedures, they have established themselves as synonymous with excellence in orthopedic care and are renowned for their leading physicians within the workers' compensation community, collaborating with some of the foremost doctors who are at the forefront of orthopedic care.

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Bloom Magazine had the opportunity to interview Dr. Cesar E. Ceballos, an Orthopedic Surgeon specializing in Nano Arthroscopy. Nano Arthroscopy, also known as Incisionless Surgery utilizing Arthrex’s technology, represents a revolutionary approach to orthopedic surgery. With its smaller instruments, reduced joint distention, and faster recovery times, Arthrex’s NanoScope is changing the landscape of orthopedics. Now, let's dive into the interview with Dr. Ceballos and explore the remarkable advancements and benefits of NanoScope technology in orthopedic surgery. Bloom Magazine: What is your philosophy for treating injured workers? Dr. Ceballos: To provide compassionate, patient-centered, evidence-based care that addresses the unique needs and circumstances of each patient while promoting a safe and timely return to work. Bloom Magazine: Dr. Ceballos, could you provide an overview of NanoScope and its application in minimally-invasive arthroscopy? Dr. Ceballos: Certainly. NanoScope, also known as Needle Arthroscopy, involves utilizing a tiny microchip on the tip of a needle-like instrument to directly visualize the interior of a joint. This approach allows for minimally-invasive exploration and treatment of joint conditions, offering benefits such as smaller incisions, reduced tissue trauma, and faster recovery times compared to traditional arthroscopic surgeries. Bloom Magazine: How does NanoScope differ from traditional arthroscopic techniques? Dr. Ceballos: One key difference lies in the size of the incisions. NanoScope involves much smaller incisions or poke holes, minimizing tissue disruption and scarring. Additionally, the instrumentation used in NanoScope is smaller and more flexible, allowing for precise manipulation and visualization of the joint structures. Overall, NanoScope offers enhanced precision, reduced postoperative pain, and quicker recovery times compared to traditional arthroscopic techniques. Bloom Magazine: What are the specific benefits of NanoScope for injured workers? Dr. Ceballos: Injured workers greatly benefit from NanoScope due to its minimally invasive nature and faster recovery times. NanoScope facilitates targeted treatment of joint injuries, reduces postoperative discomfort, and expedites rehabilitation, ultimately enabling injured workers to return to work more quickly and with improved functional outcomes. Bloom Magazine: How does integrating NanoScope into treatment plans benefit injured workers with complex or recurrent joint issues? Dr. Ceballos: Integrating NanoScope into treatment plans allows for a comprehensive approach to diagnosing and treating complex or recurrent joint issues. By offering minimally-invasive exploration and treatment options, NanoScope minimizes downtime for injured workers, accelerates their recovery, and improves their overall quality of life. Bloom Magazine: Looking ahead, what advances or refinements do you anticipate for NanoScope technology to further optimize its utility and benefits for injured workers undergoing minimallyinvasive joint surgery?

Dr. Ceballos: I foresee continued advancements in NanoScope technology, including improved imaging capabilities, enhanced instrumentation, and integration of robotic-assisted techniques. These advancements will further enhance the precision and effectiveness of NanoScope, ultimately benefiting injured workers by reducing recovery times and improving outcomes. Bloom Magazine: How does NanoScope enhance recovery outcomes compared to conventional arthroscopic techniques? Dr. Ceballos: NanoScope enhances recovery outcomes compared to conventional arthroscopic techniques by minimizing tissue trauma, improving visualization, offering customized treatment options, reducing postoperative pain, and facilitating a quicker return to activity. These benefits support timely recovery and restoration of function for patients with joint injuries and conditions, ultimately improving their overall quality of life. Bloom Magazine: What are the unique advantages of NanoScope technology in reducing tissue damage and expediting rehabilitation for injured workers?

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Bloom Magazine: Can you share examples of how NanoScope has alleviated postoperative pain and facilitated quicker return to work for injured workers in your practice? Dr. Ceballos: Certainly. For example, a construction worker suffered a meniscal tear in the knee after a workplace accident. Due to the physical demands of the job, a rapid return to work was essential. Rather than undergoing traditional arthroscopic surgery with a lengthier recovery period, we performed a NanoScope knee procedure. The NanoScope approach offered superior visualization of the meniscal tear and enabled precise trimming of the damaged tissue while preserving as much healthy meniscus as possible. More importantly, the injured worker required only local anesthesia and no postoperative narcotics. As a result, the worker experiences minimal postoperative pain, faster rehabilitation, and a quicker return to construction activities. Bloom Magazine: What aspects of NanoScope make it particularly well-suited for addressing the needs of injured workers with repetitive stress injuries or chronic joint conditions? Dr. Ceballos: The minimally-invasive nature, precision, customized treatment options, reduced downtime, and outpatient capability of NanoScope make it particularly well-suited for addressing the needs of injured workers with repetitive stress injuries or chronic joint conditions. NanoScope offers a balance between effective treatment and the ability to return to work promptly, thereby supporting both the physical recovery and the vocational rehabilitation of affected individuals. Bloom Magazine: Are there any notable findings from clinical research or patient outcomes data that highlight the effectiveness of NanoScope for injured workers?

Dr. Ceballos: The unique advantages of NanoScope technology in reducing tissue damage and expediting rehabilitation make it an ideal choice for injured workers seeking effective treatment with minimal downtime. By optimizing surgical outcomes and accelerating the recovery process, NanoScope supports timely return to work and the restoration of function for individuals with joint injuries and conditions. Bloom Magazine: In what ways does NanoScope offer superior visualization and targeted treatment of joint injuries for injured workers? Dr. Ceballos: NanoScope offers superior visualization and targeted treatment of joint injuries for injured workers by providing highdefinition imaging, direct visualization of the operative field, customized instrumentation, minimized trauma to surrounding tissues, and real-time monitoring throughout the surgical process. These advantages enhance the precision and efficacy of treatment, ultimately improving outcomes and facilitating the rehabilitation of injured workers back to their pre-injury level of function.

Dr. Ceballos: While the direct evidence may be limited, the existing body of research on arthroscopic techniques suggests that NanoScope technology holds promise for optimizing outcomes and expediting recovery for injured workers. Additionally, anecdotal evidence from my practice and patient testimonials indicate significant benefits, including reduced postoperative pain, minimal narcotic use, fewer physical therapy sessions, and earlier return to full activities and work duties. For adjusters, employers, or case managers seeking to schedule a patient with Dr. Cesar E. Ceballos, they can reach his office by phone at (305) 596-2828 or via email to cceballos@orthomiami.com.

“WITH NANOSCOPE, WE'RE REDEFINING PRECISION IN ORTHOPEDIC SURGERY" - DR. CESAR E. CEBALLOS BLOOM MAGAZINE | 51

BLO O

S NT SE

GAZINE PR A M E

Dear Dr. Medina A valuable resource for adjusters, nurses, and case managers navigating foot health—one question at a time

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What are some common foot injuries you see in patients, and what are the best preventive measures to avoid them?

Ankle sprains are one of the most common injuries. While most sprains are minor and will heal with rest and ice, if the swelling and the pain persists, it is important to seek the help of your foot and ankle specialist. If these injuries are left untreated, this can actually weaken the ankle over time and cause repetitive injuries that can also lead to other ankle injuries. Being treated in a timely manner is one of the best preventative measures to continue avoiding sprains to the ankle. Strengthening the ankle ligaments and exercising is one of our best preventative measures to avoid reinjuries. One of the most common foot and ankle injuries is plantar fasciitis. It is one of the most common foot problems, especially in adults. Finding a foot and ankle specialist, they will recommend the right treatment for your symptoms that can range anywhere from resting, ice, stretching, and, my personal favorite, menthol rubs, for example with Vicks VapoRub. There are many ways to treat this condition and a personalized program will be made for each patient depending on their symptoms and severity of symptoms.

Are there any exercises or stretches patients can do at home to strengthen my feet and ankles and reduce the risk of injuries or pain?

Strengthening the feet and ankles does help reduce the risk of injuries and pain. Foot and ankle exercise programs always should include warming up 10 to 15 minutes prior and then getting started with good stretching exercises for the Achilles tendon/heel cord area as well as the plantar fascial area in the plantar aspect of the foot. Towel stretches as well as ankle range-of-motion exercises, marble pickup with your toes, along with calf raises is a good, all-around type of exercise regimen that can be incorporated into your exercise and activity schedules.

Can you recommend any specific footwear or orthotics to improve foot health and alleviate any existing issues patients may have?

Depending on your foot type, there is specific footwear and possibly even custom-made orthotics that will improve your foot health and alleviate many existing issues. Orthotics benefit the feet in that they redistribute the person’s body weight across the sole of the foot. When placed in the appropriate type of shoes, they will absorb shock, improve your balance, and take pressure off sore spots. This will ultimately be decided by your physician and what is needed for your foot type.

Is there a permanent solution to ingrown toenails?

Ingrown toenails are very painful. Usually, they form when the side of the toenail begins to grow into the flesh which is surrounding the nail. Most commonly, the great toe/big toe is the one that is mostly affected. It can become very red, swollen, painful, and, in some cases, it can become infected. A chemical matricectomy, utilizing Phenol, to the nail bed will prevent, in many cases, reoccurrence of the nail growing back into the borders. You should discuss with your physician to see if this is the correct procedure for your situation. The chemical matricectomy is always accompanied by a partial nail avulsion where we try to maintain a natural look of the nail and try to permanently remove the side of the toenails.

If you have any questions for Dr. Medina to answer on foot health, please email teambloom@ommktg.com with the subject line ‘Dear Dr. Medina’.

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RETURNING INDUSTRIAL ATHLETES BACK TO WORK AS EFFICIENTLY AND SAFELY AS POSSIBLE.

At Orthopaedic Center of South Florida, our dedicated physicians take great pride in their ability to help injured workers regain their well-being and return to their jobs. OM

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EXPLORING INDICATIONS FOR MRI OF THE SHOULDER IN WORK-RELATED INJURIES WRITTEN BY ANAND P. PANCHAL, DO Work-related injuries to the shoulder can range from mild strains to more severe traumas, often necessitating a comprehensive diagnostic approach. Initial evaluation in the office of an orthopedic surgeon typically will commence with xrays. If indicated, Magnetic Resonance Imaging (MRI) of the shoulder plays a crucial role in identifying and assessing the extent of injuries. In this article, we delve into the indications for ordering an MRI in the context of shoulder injuries sustained at the workplace.

3. Failure to Respond to Initial Treatment When initial treatments, including physical therapy and antiinflammatory medications, fail to alleviate symptoms, further investigation is warranted. An MRI can provide a more in-depth evaluation of the shoulder structures, helping to uncover underlying issues that may require targeted interventions such as surgery

4. History of Trauma Work-related shoulder injuries often involve traumatic events, such as falls, collisions, or high-impact incidents. In such cases, If xrays are normal, an MRI is ideal to assess the extent of damage, including subtle fractures, ligament injuries, tendon injures, and other structural abnormalities resulting from the trauma.

1. Persistent Pain One of the primary indications for an MRI is the presence of persistent or worsening shoulder pain in the post traumatic setting. This pain might not respond to initial conservative treatments such as rest, ice, NSAIDs, along with over-thecounter pain medications, physical therapy, and activity modification. Accordingly, MRI can help in visualizing soft tissues, providing valuable insights into the source of pain. 2. Limited Range of Motion Significant limitations in the range of motion often prompt the need for imaging studies. If a work-related shoulder injury results in restricted movement, an MRI can offer detailed images of the soft tissues - capsule, labrum, rotator cuff, ligaments aiding in the identification of soft tissue injuries or structural abnormalities contributing to the limitation in range of motion. BLOOM MAGAZINE | 55

5. Suspected Rotator Cuff Tear Rotator cuff tears are common in the context of shoulder injuries, especially at the workplace. If there is suspicion of a rotator cuff tear based upon the mechanism of injury and weakness on exam, an MRI becomes a key diagnostic tool. It provides detailed images of the rotator cuff muscles and tendons, aiding in the confirmation and characterization of the tear. 6. Suspected Labral Tear Labral tears, particularly those related to overhead activities/repetitive motions or injuries resulting in shoulder subluxations or dislocations are another consideration for ordering an MRI. The labrum is a crucial stabilizing structure in the shoulder joint, and an MRI can reveal any tears or abnormalities, guiding appropriate treatment decisions, including whether surgery is appropriate. 7. Recurrent Instability Chronic Shoulder instability or recurrent dislocations can be indicative of underlying structural issues. An MRI is instrumental in assessing the condition of the ligaments and other stabilizing structures, helping to identify the cause of instability and guide appropriate management strategies. 8. Neurological Symptoms The presence of neurological symptoms, such as weakness, numbness, or tingling in the arm, raises concerns about potential nerve involvement. An MRI can be employed to evaluate the presence of nerve compression or other neurological issues contributing to the symptoms. In conclusion, the decision to order an MRI of the shoulder in the setting of a work-related injury is multifaceted and requires careful consideration of the individual's clinical presentation, history, and symptoms. Understanding the various indications for MRI helps healthcare professionals make informed decisions, leading to accurate diagnoses and targeted treatment plans for individuals dealing with shoulder injuries sustained at work.

Anand P. Panchal, DO Board-Certified, Fellowship-Trained Orthopedic Surgeon specializing in Sports Medicine and Upper Extremity The Center for Bone & Joint Surgery of the Palm Beaches

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A CLOSER LOOK AT THE 2023 BLOOM AWARDS WINNERS The BLOOM Awards are one of the most prestigious recognitions in the industry, honoring outstanding individuals who have made significant contributions to their respective fields. In honor of the Bloom Awards honorees for 2023, we decided to interview some of the winners to take the time to get to know these individuals on a personal level and explore their roles and significant contributions to the industry. This section provided an opportunity to dive deeper into the award winners' achievements, motivations, challenges, and future plans. Through these interviews, we gained insights into the thought processes, creativity, and hard work that went into their successes. It was a privilege to have the opportunity to learn from these exceptional individuals and to celebrate their contributions to the industry. BLOOM MAGAZINE | 58

Sharon Dufek Winner of the 2023 Beverly Boesch Legacy Award

Dufek's entry into the workers' compensation arena was serendipitous, guided by her diverse background in nursing and legal consulting. Despite initially having no knowledge of case management, she embraced the challenges with enthusiasm, setting the stage for a remarkable career spanning almost four decades. Throughout her journey, Dufek's dedication to excellence has remained steadfast, with growth being a daily occurrence. From her early days as an ICU nurse to founding OmniMed, she embodies the transformative power of continuous learning and evolution. Amidst the challenges of the COVID-19 pandemic, Dufek's leadership shone brightly as she and her team navigated treatment protocols and family interactions with creativity and resilience. Beyond her professional achievements, Dufek's personal passions, such as writing, beekeeping, and a love for nature, add depth to her journey, highlighting the interconnectedness of her personal and professional life. In her role at OmniMed, Dufek ensures quality and continuity of exceptional case management, guided by a talented team and unwavering commitment to service. Looking ahead, Dufek envisions a future for workers' compensation grounded in excellence and communication, even as the industry faces challenges from private equity. With a keen eye on industry trends, she remains poised to navigate the evolving landscape with grace and resilience.

In this exclusive interview, we sit down with Sharon Dufek, the Founder and President of OmniMed, Inc., whose journey exemplifies the transformative power of passion and perseverance in the realm of workers' compensation. Recently honored with the prestigious 2023 Bloom Awards Excellence Award Beverly Boesch Legacy Award, her impact on the industry is nothing short of extraordinary.

Outside of work, Dufek finds balance in family, nature, and creative pursuits, highlighting the harmonious blend of work and home life. For aspiring professionals, Dufek emphasizes the importance of involvement, networking, and mentorship in creating a legacy of excellence in the industry. In the fast-paced world of workers' compensation, Sharon Dufek continues to stand as a beacon of compassion, resilience, and dedication, shaping the industry's future with each remarkable achievement.

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YaSheaka Williams Winner of the 2023 Exceptional Defense Attorney Award

Transitioning from auto defense to workers' compensation law marked the beginning of Williams' exceptional career, defined by passion, resilience, and a pursuit of excellence. As a Partner at QPWB Law, she not only plays a pivotal role in the Workers' Compensation division but also serves as a national speaker and certified educator, advocating for positive change within the industry through education and collaboration. Williams emphasizes the importance of continuous learning and mentorship in her journey, acknowledging the invaluable guidance she received from mentors who shaped her into the attorney she is today. With a vision for a more diverse and inclusive industry, Williams strives to empower others and foster positive change. Balancing her demanding career with intentional well-being practices, including meditation and quality time with loved ones, Williams ensures resilience and focus amidst the busyness of work. Her multifaceted interests, including a passion for languages and leisure activities, add depth to her vibrant personality. In her role, Williams handles a diverse range of tasks with unwavering dedication, ensuring her clients receive top-tier representation and support. Achieving Board Certification underscores her commitment to excellence, setting a high standard in her field. Offering sage advice to aspiring professionals, Williams highlights the importance of mentorship and collaboration in achieving success and making a positive impact. Actively involved in initiatives shaping the future of workers' compensation, she continues to advocate for compassion and equity in the industry.

In this exclusive interview, we sit down with YaSheaka Williams, Partner at Quintairos, Prieto, Wood & Boyer, PA (QPWB Law), whose outstanding contributions in workers' compensation law have earned her the prestigious 2023 Bloom Awards Exceptional Defense Attorney Award. Williams' career epitomizes dedication, expertise, and a profound commitment to her clients and community.

Despite the challenges, Williams remains committed to finding balance in her life, declaring her focus on achieving harmony this year. Through her ongoing commitment to personal growth and professional excellence, Williams serves as an inspiration to those navigating the complex realm of workers' compensation law. BLOOM MAGAZINE | 60

Rai Yanez Winner of the 2023 Men Leading the Way in Workers' Compensation Award

Navigating the complexities of workers' compensation, Yanez sees profound challenges as opportunities to genuinely impact lives. "The primary challenges revolve around workers sustaining severe injuries," he explains, emphasizing the transformative potential in his work. He recognizes each obstacle as a chance to make a tangible difference, guiding injured workers through their recovery journey with compassion and expertise. With a multifaceted role overseeing active claims, Yanez ensures seamless care coordination and prevention of treatment delays, prioritizing injured workers' holistic well-being. His dedication stems from a deep-seated desire to contribute positively to individuals' lives, a passion ignited during his early engagement in the industry before completing his nursing degree. Yanez's commitment extends beyond mere professional obligation; it's a deeply ingrained mission to advocate for those in need, providing them with the support and resources necessary for a successful recovery and return to normalcy. Staying current with industry trends is vital for Yanez, who embraces a continuous learning mindset through reading and self-education. This commitment reflects his vision for the future, grounded in ongoing learning and comprehensive care, passionately committed to facilitating injured workers' swift recovery. He understands that remaining abreast of the latest advancements allows him to provide the highest standard of care, ensuring that his clients receive the best possible support throughout their rehabilitation process. Finding satisfaction in witnessing their recovery, Yanez's dedication to his clients is palpable, driving his tireless efforts. Yet, he also prioritizes personal wellbeing, recognizing the importance of a healthy lifestyle and family time to sustain focus and energy. Balancing the demands of his career with self-care practices ensures that he can continue to provide the level of care and support that his clients rely on, demonstrating a holistic approach to his profession that is both admirable and effective.

In this exclusive interview, we sit down with Rai Yanez, a Registered Nurse and Certified Case Manager, whose exceptional dedication has earned him the prestigious 2023 Bloom Awards Men Leading the Way in Workers' Compensation Award. Beyond accolades, Yanez's journey is marked by a steadfast commitment to individuals' well-being and excellence in his field.

Yanez's journey embodies dedication to excellence, shaping a brighter future for injured workers through compassionate care. As he leads in his field, his passion and unwavering commitment inspire those around him, showcasing the profound impact of individual effort in others' lives.

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Kazlene Seide

At Ermi, precision and efficacy in accelerating recovery are paramount, reflecting Kazlene's dedication to patient well-being. Her duties extend to progressing injured workers in their rehabilitation protocol by employing the Ermi Flexionater and Extensionater for use at home in conjunction with physical therapy, yielding impressive results within a relatively short timeframe.”

Winner of the 2023 Women Leading the Way in Workers' Compensation Award

Rooted in a deep-seated desire to help others, Kazlene's transition from a background in treating patients in physical therapy to her current role underscores her unwavering commitment to making a meaningful impact in workers' compensation. Continual learning and adaptation are central to Kazlene's approach, with industry events serving as invaluable platforms for broadening her expertise and understanding diverse perspectives, essential for effective problem-solving. Looking forward, Kazlene seeks to deepen relationships with key stakeholders, emphasizing trust as foundational. Her team's remarkable achievement of treating over 1500 patients in a year stands as a testament to their collective dedication to facilitating optimal recovery outcomes. Maintaining a sense of balance amidst professional demands is a priority for Kazlene, finding respite and rejuvenation through physical activity and wellness practices.

In this exclusive interview, we sit down with Kazlene Seide, District Manager at Ermi, LLC, recipient of the 2023 Bloom Awards Women Leading The Way in Workers’ Compensation Award. Her commitment to aiding injured workers in their recovery journey shines brightly, driven by a passion for compassionate care and unwavering dedication. Kazlene navigates formidable challenges in her role, notably ensuring injured workers receive tailored assistance amid a landscape sometimes marred by unnecessary product pushes.

Kazlene finds fulfillment beyond her professional pursuits by fostering community and empowerment through teaching fitness classes, highlighting her holistic approach to well-being. Witnessing the transformative impact of her work on patients' lives fuels Kazlene's passion and serves as a poignant reminder of the profound difference compassionate care can make in the realm of workers' compensation. Through her unwavering dedication and empathetic approach, Kazlene continues to lead the charge toward improved recovery outcomes for injured workers, embodying the spirit of excellence and empathy in her field.

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Christina Maguire Winner of the 2023 Excellence Award

Maguire's entry into the sector was as fortuitous as it was destined, blending her roles at the city with her academic pursuits into a career that she describes as her dream job for over 31 years. Her relentless drive for knowledge and openness to collaboration has shaped her into a leading expert, respected for her dedication and willingness to share her understanding with others. Her career is punctuated by a steadfast commitment to compassion and excellence, underlined by her belief in the transformative power of kindness. Beyond her professional achievements, Maguire is also an Esoteric Astrologer, offering insights into one's soul purpose, adding another dimension to her compassionate approach. Maguire's typical workweek involves a careful balance of listening, supporting injured employees, and creating a nurturing environment, reflecting her people-centered approach. She finds joy in the teamwork within the workers' compensation community and the gratitude of those she helps, which fuels her passion for the job.

In this exclusive interview, we sit down with Christina Maguire, the Risk Manager for the City of Ormond Beach, who shines as a beacon of guidance in the complex realm of workers' compensation. Over three decades, Maguire has evolved from supporting roles within the city to becoming a respected figure in her field, a journey recently honored with the 2023 Bloom Awards Excellence Award for her significant contributions.

Looking ahead, Maguire envisions a future for the industry that places greater emphasis on caring for people and less on the 'shenanigans', advocating for a more compassionate approach to workers' compensation. Her advice for newcomers to the field is grounded in honesty, thoroughness, and an openness to new experiences, reflecting her values of integrity and continuous learning. Christina Maguire's legacy in workers' compensation is defined by her compassionate, knowledgeable, and dedicated approach, serving as an inspirational figure for current and future professionals in the industry.

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MAKING D-M-EASY ARE YOU IN NEED OF RELIABLE DME SERVICES TO SUPPORT YOUR INJURED WORKERS? At CompEquip, we specialize in delivering comprehensive and cost-effective DME solutions tailored to meet your specific needs. Our dedicated team works closely with Adjusters, Risk Managers, and Case Managers to ensure seamless service and exceptional care. We understand the importance of cost-effectiveness and strive to provide solutions that maximize value without compromising on quality. With CompEquip, you can trust that our commitment to exceptional service and cost-effective solutions will exceed your expectations.

OFFICE/REFERRALS: 888-590-0002 | WWW.COMPEQUIP.NET | REFERRALS@COMPEQUIP.NET

Nickcola Wallace Winner of the 2023 Women Leading the Way in Workers' Compensation Award

Reflecting on the industry's challenges, Wallace emphasized the delicate balance between advocating for injured workers while navigating authorization protocols. "The most significant challenge is to work within the authorization and remain objective while advocating for the needs of the injured workers," she noted. In her role, Wallace manages home healthcare alongside workers' compensation case managers and insurance adjusters, striving to ensure comprehensive care for catastrophic and complex cases. Her passion for the field was sparked unexpectedly, as she found herself drawn to its rewarding nature after relocating to Florida from New York. To stay updated with industry trends, Wallace actively participates in conferences and community engagements, emphasizing the importance of continuous learning. She credits mentorship as pivotal in her career growth, stressing the value of guidance from seasoned professionals. Outside of work, Wallace finds solace in nurturing her "green kids," a term she affectionately uses for her plants. Engaging in grounding activities like gardening has helped her unwind and find balance amidst her professional commitments. While Wallace remains modest about specific achievements, she offers valuable advice for fellow professionals. "Once you find your area of expertise in this industry, stay true to it, develop it, nurture it," she advises. "Trust in your support circle and mentors to defend and speak your name loud in crowded rooms."

BLOOM Magazine had the privilege of sitting down with Nickcola Wallace, the Director of Complex Care Case Management at Accord Care, who recently clinched the Women Leading the Way in Workers' Compensation Award. Wallace shared her insights into the challenges and opportunities within the workers' compensation industry, shedding light on her journey and strategies for success.

Wallace also highlights the positive impact of initiatives like the BLOOM Community, which has provided her with invaluable connections and resources for personal and professional development. In essence, Nickcola Wallace's journey exemplifies resilience, dedication, and the power of mentorship in the workers' compensation industry. Her story serves as an inspiration for aspiring professionals navigating similar paths, reminding them to stay true to their values and embrace the support of their community. BLOOM MAGAZINE | 65

Rosemary McKenzieFerguson Winner of the 2023 Making A Difference Award

Her entry into the workers' compensation industry was unconventional, stemming from a life-changing workplace injury of her own. "I started because I needed to understand what the 'beast' called workers' compensation was and what was happening in my own life," she explains. This firsthand experience provided her with a unique perspective and a deep understanding of the struggles faced by injured workers. As a community advocate, McKenzie-Ferguson's role is multifaceted, involving interaction with various stakeholders in the injured worker community and the workers' compensation process. Her goal is clear: to facilitate a safe and sustainable return to work for those affected by workplace injuries. Beyond her immediate role, McKenzie-Ferguson is a visionary, advocating for a greater presence of community advocates in the industry. "People who come from a person-to-person inclusive approach," she asserts, highlighting the need for empathy and honest conversations in driving positive change. To stay informed and innovative, McKenzie-Ferguson relies on constant reading and networking within the industry. This dedication to self-education underscores her commitment to excellence and innovation in her work. Reflecting on her accomplishments, McKenzieFerguson's passion for making a difference is evident, particularly in her establishment of emergency food parcels for members of the injured worker community. Despite challenges posed by the COVID-19 pandemic, her commitment to supporting her community remains unwavering.

In this exclusive interview, we sit down with Rosemary McKenzie-Ferguson, the Founder of Craig's Table and the recipient of the prestigious 2023 Bloom Awards Make A Difference Award. McKenzie-Ferguson's journey is a testament to resilience, compassion, and unwavering dedication to those navigating the complexities of workplace injuries.

Amidst her tireless advocacy, McKenzie-Ferguson prioritizes her own well-being with non-negotiable selfcare practices. This commitment allows her to recharge and remain resilient in the face of adversity. As McKenzie-Ferguson continues to blaze a trail of compassion and advocacy, her impact is felt far and wide. Through her innovative approaches, unwavering dedication, and boundless empathy, she inspires others to join her in the pursuit of positive change.

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DID YOU KNOW? Direct to specialist care can save roughly 60% on workers' compensation claims. Dr. Tosca Kinchelow is a highly skilled specialist at The Orthopaedic Hand and Arm Center, where she focuses on the diagnosis and treatment of work-related injuries. She is wellversed in the Florida Workers' Compensation system and is dedicated to helping injured workers recover and return to work effectively. At the Orthopaedic Hand and Arm Center, our mission is to provide top-quality care and support to individuals who have sustained workrelated injuries, so they can make a full recovery and get back to their job duties as soon as possible.

www.orthohandandarm.com Serving Broward and Miami-Dade counties

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WORKERS COMPENSATION DEPARTMENT Phone: 888.908.9036 Email: info@myohac.com

UNLOCKING THE POWER OF PERSONALIZED CASE MANAGEMENT FOR SUCCESSFUL RETURN-TO-WORK PROGRAMS WRITTEN BY BRENDA LOVELY As a long-term workers’ compensation professional with a deep passion for facilitating successful return-to-work (RTW) journeys, I've had the privilege of witnessing the profound impact that personalized case management can have on injured workers. Every individual faces unique challenges and concerns during their recovery process, and it's crucial to tailor support accordingly. Tailored Support for Every Recovery: I've found that personalized support is invaluable across the spectrum of injuries. Whether an injury seems minor or complex, the benefits of personalized case management are evident. Telephonic case management, for instance, provides injured workers with the tools to navigate both the medical and emotional aspects of their recovery journey. Research indicates that for every dollar invested in a comprehensive RTW program with personalized support, employers typically see a sixdollar return, underlining the significant value of this investment. Beyond Light Duty Programs: Alternative return to work placement programs are excellent when offering light-duty opportunities when an employer is unable to accommodate modified duty onsite. However, these programs can seem daunting for injured workers to navigate alone. That's where nurse case management steps in, offering personalized assistance to ensure clarity and ease throughout the process. By empowering workers to actively engage in their recovery, we maximize their chances of a successful return to work.

Witnessing the Positive Impact: My tenure in this field has allowed me to witness firsthand the transformative effects of personalized support. Major companies have reported notable improvements in their RTW programs, including: Faster recoveries: Companies like Liberty Mutual have reported a 20% reduction in lost workdays due to personalized case management. Reduced costs: Studies have shown reductions of 25-35% in full duty releases and indemnity payments, with the International Association of Rehabilitation Professionals (IARP) noting a 30% decrease in indemnity payments for claims with case management. Increased employee satisfaction: According to a survey by the Society for Human Resource Management (SHRM), 80% of workers feel more valued and supported when receiving case management. The National Council on Compensation Insurance (NCCI) underscores the impact of case management, reporting an average RTW rate of 80% for claims with such support, compared to 65% without.

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Personalized Support: The Key Ingredient: Whether through in-person Field Case Management (FCM) or convenient telephonic options, personalized support offers several benefits, including: Trust and communication: Building rapport and addressing concerns fosters a positive recovery environment. Emotional assistance: Reducing anxiety and stress during the healing process. Active participation: Empowering workers to take ownership of their health and recovery journey. Choosing the Right Fit: Individual preferences and needs dictate the best approach. Some may prefer the personal touch of FCMs, while others favor telephonic accessibility. Regardless, effective communication, emotional support, and understanding the individual's journey remain paramount. Investing in Your Workforce, Investing in Success: By prioritizing personalized case management, you demonstrate your commitment to employee wellbeing, leading to increased loyalty and engagement. The long-term benefits outweigh the initial investment, including: Reduced costs: Faster RTW and fewer complications translate to significant cost savings, with studies suggesting an ROI of 2:1 to 5:1 for implementing personalized case management programs. Increased productivity: Returning workers contribute sooner, maximizing organizational output. Positive employer brand: Investing in employee well-being attracts and retains top talent. Building a Brighter Future: Irrespective of your insurance carrier or claim management structure, investing in personalized case management alongside existing light-duty programs is a strategic decision. Let's collaborate to make comprehensive support standards for all injured workers, ensuring they receive the care they deserve to heal, recover, and return to work successfully.

Brenda Lovely Regional Sales Manager & Return to Work (RTW) specialist BLOOM MAGAZINE | 69

WELLNESS In this section, we're diving deep into the essential aspects of daily life that contribute to your overall well-being and happiness – both personally and professionally. At BLOOM, we're here to be your trusted guide on your journey to living a fulfilling life. That means we're covering everything from workplace wellness to taking care of your physical and mental health, practicing mindfulness, and embracing self-care and self-love. Join us as we explore practical insights and inspiring stories to help you thrive in every aspect of your life.

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IT'S OKAY TO NOT BE OKAY WRITTEN BY DR. CLAIRE MUSELMAN As an eternal optimist there so many times when people will tell you to stay positive, look on the bright side, or it could have been worse. There are times you may think being positive is the only way to get through difficult or challenging circumstances. To always see the brighter side, to always find the glass half full, to always know that the sun will shine again…these are all great mindsets to have and it is also okay to not be okay. A balance exists with optimism and realism.

We need to stop problem solving for others and create a psychologically safe space for our friends and family members who need to express the vulnerabilities from these emotions. Today might not be the very best day. It is okay. This will soon pass and there is a shiny sun-rising day in the future. It may not feel great today, it may not be great tomorrow. Eventually, the waves will calm and we will be back to feeling better.

It is okay to not be okay. Contrary to popular opinion, sometimes it really is best to sit with our feelings and embrace our emotions. Feelings come and go like ocean waves. When we trap the energy from some of the less desirable emotions, the energy from these feelings will resurface like a monsoon of emotion. Being authentic takes an understanding of knowing when to look for the brighter side and also knowing when to sit with whatever we are feeling. Self-compassion is an imperative component of self-care and one that should be granted to ourselves with grace especially in times where we do not feel our best.

We so quickly want to solve problems for others when we hear their world is going awry. We listen to put a positive spin and we should be listening to understand. Listening to understand is how we learn from one another. We do not simply hear what someone is going through but we listen. By actively listening, both parties are able to open their minds to better manage emotions. This channels our skillsets of empathy and emotional intelligence.

We have come to embrace what is known as toxic positivity, where everything is awesome all of the time and if we do not feel ecstatic about life 100% of the time, something is wrong with us. It is okay to not be okay. It is okay to sit with our feelings, to journal them, to reach out to friends, and to understand that it is okay to sit with feelings that do not necessarily feel good. Problems begin to exist when these feelings take over everything, encompassing many avenues of our lives, and that is not what this article is meant to cover. There are times where professional help and intervention is needed for proper healing. We need to do a better job of active listening to our friends and family when things are not going well.

It is okay to not be okay. Process and find healthy outlets to move forward with whatever traumatic event has occurred. This can be the death of a friend or a family member, the passing of a relationship, having an off morning, or not pursuing opportunities you may have previously sought. Where we find error in our ways is when we do not process these emotions. We stuff our feelings into a box, put it in the closet, and never want to think about it again. We have got to do better for one another and better for ourselves to allow space when these situations are being communicated.

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We need to not instantly go to “well it could have been worse” or “look on the bright side”. It is okay to not be okay. And when we can become comfortable with the uncomfortable, knowing that this will pass, and that we will feel great again at some point, our feelings can move on as they process. It is okay to understand that our feelings will be heavy for a small amount of time but that the heavy nature will lift. We owe it to ourselves to be accountable and to show up to find healthy avenues to get these feelings to process.

5. Most importantly, build a tribe. Circle your wagons of friends or family who love you and can support you through anything you are going through. These wagons will be able to find compassion in what you are saying. These are the people who will grant you space to breathe, feel, and explore versus solving or pushing positivity. The members of your tribe who are able to grant you the space and the freedom to truly own your emotions will help you process to figure out exactly what you need.

Trauma comes in a lot of different forms. Never forget the pain is here to teach a lesson. The lesson might not always be clear, but the lesson is always there. Sometimes that means looking deep inside to find something needing to be explored, to be cleaned out and unpacked, or possibly, letting go of something no longer our current state hindering progress forward. Sometimes it is taking an act of self-respect and standing up for things that we might not have seen as prevalent as we needed to grow. The pain is here to teach a lesson and make things better. These lessons continue to repeat themselves until we pay attention and make the necessary changes. So it’s OKAY to not be OKAY, just do not forget there is a lesson inside. The pain does not pass without becoming better as a result of it.

Five ways to help yourself: 1. Journal your emotions. Whatever you feel, write it out. If you do not want to use a journal, find a piece of paper and take the time to write out whatever you are thinking, processing, or feeling. You can always rip the paper up or throw it away. The art of writing is therapeutic and will help process the emotions. 2. Get outside. The open air, sunlight, and being in an outdoor environment can boost your mental space. Feeling sunlight on your face, increasing your vitamin D, and getting some ‘green’ therapy can be very therapeutic. When I am in a ‘mood’ I like to go find a trail with a tree canopy. The green color and the fresh air can do so much to energize my soul. Mother Nature has a great way of reminding us what is important and how connected we truly are to the universe. Plus, going for a walk is a great way to increase endorphins! 3. Meditate & Breathe. Meditation can be found in a plethora of areas. Find what works for you. The idea is to quiet your mind. If you are in a funky headspace, clearing out your mind can have its benefits to reset. Focus on your breath and the beautiful simplicity of inhaling/exhaling. This can be found in sitting still, in running, getting lost in music while dancing, whatever works for YOU. 4. Smile & Move. Find a reason to smile. Locate a photo that jogs a memory, listen to a song that makes you feel alive, smell a scent you adore… find something to trigger your happiness to genuinely smile. There are times where I need a quick ‘The Office’ clip to whole-heartedly laugh. Also like to have a ‘sunshine’ kit where focus is placed on the five senses to trigger reminders of the greatness within yourself. Movement is also quite powerful. From going on a walk to dancing it out, get your body to move and it will help process the emotions you are feeling.

Dr. Claire Muselman Dynamic Keynote Speaker, Influential Professor, Inspiring Author, and Empowering Leadership Coach

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IMMEDIATE CARE FOR INJURED EMPLOYEES According to the Bureau of Labor and Statistics, last year 2.8 million non-fatal workplace injuries were reported. Among these injuries, sprains, strains, fractures and injuries to the back or neck were among some of the most common. At Southeast Orthopedic Specialists, a multidisciplinary team of orthopedic and spine specialists are experts in treating work-related injuries utilizing the latest treatment options.

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Orthopedic Care Foot & Ankle Hand & Wrist Joint Replacements Non-Operative Care Pain Management Physical Therapy Podiatry Spine Care Sports Medicine Chiropractic Medicine Phone: 904-394-2494 Fax: 904-674-6149 Email: WorkComp@se-ortho.com

WWW.SE-ORTHO.COM

FOSTERING WORKPLACE ACCOUNTABILITY In the modern workplace, accountability is a cornerstone of success. Employees expect their colleagues and managers to take responsibility when job or project expectations are not met. When accountability falters, it can have far-reaching consequences, potentially derailing projects or even an entire organization. This article delves into the importance of accountability in the workplace and offers practical guidance on how to promote it. Replace "Mistakes Happen" with Accountability: The phrase "Mistakes Happen" often reveals a lack of accountability in your team. It's vital to understand that without accountability, lessons from these "mistakes" remain unlearned.

Overcome the Fear of Confrontation: While it's never easy to provide negative feedback, it's an essential aspect of helping your employees thrive and improve. Constructive feedback can be a powerful tool for growth. Set Clear Expectations: Clearly articulate the behaviors and actions you expect from your team members or employees. Engage in a dialogue to understand what they may need from you to meet these expectations. Vague generalizations like "become a better team player" should be replaced with specific, measurable goals like "submit all client image approvals by midmonth." Clarity eliminates uncertainty and ensures accountability. BLOOM MAGAZINE | 75

Practice Giving Constructive Feedback: As a manager, giving feedback is one of your most critical responsibilities. Acknowledge good performance and provide guidance when necessary. Ignoring issues can be demotivating. Tackle Difficult Conversations Promptly: Address problems as soon as they arise. Delaying discussions only perpetuates the issue. Don't wait until frustration builds or until the employee's performance reaches a critical point. When addressing the problem, focus on the issue at hand rather than criticizing the person. Follow Up and Document: After conversations, it's important to follow up and document results. Write down what was discussed and the agreed-upon resolutions. This documentation is valuable not only for HR purposes but as a reference for both parties. Conduct regular oneon-one meetings in the beginning to keep the individual on track, provide praise for improvement, and offer support to reach their goals. As progress is made, adjust the frequency of these meetings accordingly.

Assign Responsibilities Publicly: Incorporate accountability into your team culture by assigning action items openly during team meetings rather than through private emails or one-on-one conversations. This ensures that everyone is held responsible for their actions. Promoting accountability in the workplace may be challenging, but procrastinating only exacerbates the problem. Issues stemming from a lack of accountability don't resolve themselves; instead, they grow into more significant challenges. By instilling accountability, you empower your employees to admit their mistakes, learn from them, and honor their commitments. This creates a culture of accountability, fostering enthusiasm, accomplishment, and teamwork within the workplace.

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RECOVERY BEGINS AND ENDS WITH THE ORTHOPEDIC CLINIC.

Our physicians are trained in a wide range of specialties, which allows us to provide expert care for a variety of workers’ injuries. GENERAL ORTHOPEDICS TRAUMA & FRACTURE CARE SPINE HAND & UPPER EXTREMITY FOOT & ANKLE SPORTS MEDICINE ARTHROSCOPIC SURGERY TOTAL JOINT CARE INTERVENTIONAL PAIN MANAGEMENT OM

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VOLUSIA AND FLAGLER Workers’ Compensation Department Direct Phone: 386-944-1068| Fax: 386-310-1285 Work Comp Email: workcomp@orthotoc.com

WWW.ORTHOTOC.COM

HOW TO BE ZEN AT YOUR DESK In the hustle and bustle of modern life, finding tranquility in the midst of a hectic workday can seem like an elusive dream. However, achieving a Zen-like state at your desk is not only possible but also essential for unlocking productivity, peace, and authenticity. In this article, we will explore the art of creating a Zenful workspace and delve into practical techniques that can make your desk a hub of serenity.

Mindful Breathing and Meditation Practicing mindfulness is at the core of Zen philosophy. Take a few minutes each day to engage in mindful breathing exercises or brief meditation sessions at your desk. Close your eyes, focus on your breath, and let go of any tension. Embrace the present moment, and you'll find renewed clarity and focus to tackle your tasks with authenticity.

Declutter Your Mind, Declutter Your Space A cluttered desk often reflects a cluttered mind. The first step to attaining Zen at your workspace is to declutter both mentally and physically. Start by organizing your desk and removing unnecessary items. Adopt a minimalist approach, keeping only what's essential within arm's reach. A clean and uncluttered environment allows your mind to focus and reduces distractions, fostering a sense of tranquility. Incorporate Nature and Natural Elements Nature has a profound impact on our wellbeing. Bring elements of nature into your workspace by placing small potted plants, a desktop waterfall, or even a simple rock from your last hike. The calming effect of nature not only adds authenticity to your desk but also helps alleviate stress and promotes a sense of connection with the world outside.

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Embrace Sensory Elements Introduce sensory elements to your desk to stimulate positive emotions and increase productivity. Soft, calming music playing in the background, a soothing aroma diffuser, or a stress-relief squishy toy can create an atmosphere of relaxation and authenticity. Experiment with different sensory elements to find what works best for you. Set Boundaries and Prioritize Tasks A Zenful desk isn't just about the physical space; it's about creating a healthy work-life balance. Set clear boundaries for your work hours and stick to them. Prioritize tasks based on their importance and urgency, ensuring that you focus on one task at a time rather than overwhelming yourself.

Let Go of Perfection Perfectionism can be a major obstacle to achieving Zen at your desk. Embrace imperfections and view them as opportunities for growth rather than failures. Allow yourself to make mistakes, learn from them, and move forward with authenticity and resilience. Creating a Zenful workspace goes beyond aesthetics; it's a holistic approach that encompasses both your physical environment and your inner state. By incorporating mindfulness, authenticity, and a healthy work-life balance, you can unlock productivity and peace at your desk. Embrace the Zen way and watch as your workspace transforms into a sanctuary of calm, creativity, and genuine fulfillment. So take a deep breath, let go of stress, and embark on your journey to be Zen at your desk!

Foster Positive Relationships Authenticity thrives in an environment of trust and positive relationships. Build rapport with your colleagues and superiors, promoting open communication and understanding. By fostering a supportive and inclusive atmosphere, you create an authentic workspace where you can be your true self. Gratitude and Journaling Expressing gratitude is a powerful practice to cultivate authenticity and Zen at your desk. Keep a gratitude journal where you jot down the things you're thankful for each day. This practice shifts your perspective towards positivity, leading to increased contentment and overall well-being. Take Breaks and Move Sitting at your desk for extended periods can be draining both physically and mentally. Incorporate short breaks into your routine, during which you stretch, take a walk, or engage in a brief exercise. Physical movement boosts energy levels, enhances focus, and reinforces an authentic connection with your body. BLOOM MAGAZINE | 79

UNDERSTANDING THE IMPACT OF SLEEP ON CHRONIC PAIN WRITTEN BY RAVIINDER PARMAR, MD

How Does Sleep Impact Chronic Pain? The relationship between sleep disturbance and chronic pain is similar to that of the chicken and the egg scenario. If you have chronic pain, you can’t sleep properly. When you don’t sleep properly, your pain symptoms are likely to worsen. A report from the Centers for Disease Control and Prevention claims that people sleeping less than 7 hours a night are more likely to report 10 chronic health conditions, including arthritic pain. About 50 million US residents have sleep issues and according to the study, a third of those deprived of good sleep report experiencing arthritic pain. Sleep has restorative effects on your body. Medical studies attest the fact that sleep loss changes mediators of inflammation in the human body.

Inflammatory cytokines play an important role in causing metabolic changes and asymptomatic pain in the human body. Even healthy individuals face the risk of their increase following reduced sleep time. Those who are deprived of sleep also tend to be more sensitive to pain. You don't need to lose a lot of sleep to feel worsening pain symptoms. Sleep is an important factor in how your brain perceives pain. There exists a link between poor quality sleep and the depletion of serotonin, a chemical in the brain responsible for calming your body. When you have low production of serotonin, your brain has enhanced pain sensitivity.

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If you have inadequate sleep over a period of time, you are likely to have a lower pain threshold. As a result, you feel pain more often. Burn-injury patients discharged from the hospital with insomnia are susceptible to chronic pain while those with fibromyalgia experience more pain when they fail to get proper sleep. What Pain Researches Say About Sleep: According to a recent report in the Journal of Neuroscience, sleep has an impact on the region of your brain responsible for controlling pain. The lack of sleep irritates that part of the brain and inhibits other parts responsible for pain modulation. More than 80% of subjects in the study reported more sensitivity to pain after sleep deprivation. A 2012 study published in the Sleep Journal warned of aggravated pain in people with rheumatoid arthritis following sleep disturbances. In 2013, the Journal of Pain reported a review of studies that established the association between sleep disturbance and clinical pain diagnosis. It also found that insomnia was a potent factor in chronic pain disorders. Most of these studies were unanimous in their suggestion to target sleep disorder to make pain prevention and intervention more effective.

Tips To Sleep Well: Make sleep a priority and devote ample time for sleeping. Focus on “sleep hygiene” – good sleeping habits. Set a bedtime routine and stick to it. Shut off any electronics, sounds, and lights 20 to 30 minutes before going to bed. Avoid stress-inducing thoughts before or while sleeping. Work on your internal sleep clock — try to sleep and wake up at the same time every day. Try meditation or relaxation techniques to induce good quality sleep (an evening walk is known to boost sleep). Resort to relaxing distractions, such as reading books. Avoid bright light, limit caffeine and alcohol intake, and increase daily exercise time. Work to increase your natural sleep drive by conditioning yourself with a pre-sleep mental state. Avoid piecemeal sleeping. Finally, pay attention to the ambiance of your bedroom, mattress quality, noise, and temperature. A cool room, comfortable bed, dim light, and darker shades help to promote sleep.

Researchers at the Sleep and Pain Lab of the University of Warwick have also discovered the direct relationship between sleep deprivation and back pain, fibromyalgia, and arthritis. They suggest making cognitive therapies as part of your pain treatment strategy. Sleep quality and duration have a bearing on your chronic pain symptoms. If you have sleep deprivation, due to lack of enough time or following a physical or mental issue, it may worsen pain. Often times, such enhanced pain is not responsive to analgesics. A number of research studies also claim that poor sleep interferes with analgesic treatments.

Raviinder Parmar, MD Board-Certified in Anesthesiology and Pain Medicine

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LIVING WITH PURPOSE: EMBRACING CONSCIOUS LIVING In a world constantly buzzing with activity, "conscious living" has emerged as more than just a passing trend; it's a profound philosophy that holds the key to a more authentic and fulfilling existence. But what exactly does conscious living entail? Let's delve into the fundamentals and discover how it can bring about positive transformation in our lives. Embrace Stillness Through Meditation and Yoga To embark on the path of conscious living, we must first learn to be comfortable with ourselves and our thoughts. Finding stillness in the chaotic rhythm of life can be achieved through meditation and yoga, which allow us to focus, find inner calm, and gain clarity of mind. The best part is, it doesn't require mastering complex techniques; you can simply start by sitting still and tuning into your breath. With the wealth of online resources, exploring meditation and yoga has never been easier. Take a few minutes each day to practice, and you'll notice a profound shift in your outlook.

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Embrace Self-Acceptance: Your Journey, Your Authenticity In a society filled with external expectations, self-acceptance can appear like an uphill battle. However, conscious living encourages us to embrace and be content with who we are, unapologetically. Instead of striving for someone else's notion of perfection, we learn to make decisions based on our true selves. It's okay if loving yourself doesn't happen overnight. Engaging in regular self-appreciation exercises, even for the little things, gradually shifts the focus to the positives within us. Seize the Day: Living with Intention and Purpose In today's digital age, it's easy to lose precious time mindlessly scrolling on our phones or getting lost in procrastination. Conscious living urges us to reclaim our time and prioritize activities that align with our passions and values. Make the most of each day by engaging in activities that bring joy, foster personal growth, or contribute to your aspirations. Celebrate every small achievement, and notice how living more intentionally enriches your life. Cultivate Gratitude: Unlocking a Positive and Fulfilled Mindset Gratitude is a powerful tool that can transform your perspective and overall well-being. Take a moment each day to reflect on the things you're grateful for, and consider jotting them down in a journal. This simple practice tunes your mind to positivity, reframes negative situations, and nurtures an appreciation for life's little joys. Making Informed Choices: Living in Harmony with Values Armed with self-awareness and a sense of gratitude, conscious living propels us to make decisions that align with our core values and principles. Reflect on the impact your choices have on yourself, others, and the planet. Engage in actions that contribute positively to your life, your community, and the environment. By making conscious decisions, you become an agent of positive change in the world.

Know Yourself: Unraveling Desires and Strengths A crucial step on the path of conscious living is selfdiscovery. Take the time to reflect on what truly brings you joy, what resonates with your core values, and what sparks your passion. Understanding your strengths and weaknesses empowers you to set realistic goals and cultivate patience and self-compassion. Create a list of your aspirations and the things that make you genuinely happy, and refer to it when you need inspiration or guidance.

Conscious living is not a destination but a journey of selfdiscovery, mindfulness, and authenticity. By incorporating practices like meditation, self-reflection, and gratitude into our daily lives, we can unlock the true potential of our being. Living consciously empowers us to embrace our uniqueness, make decisions with clarity and purpose, and lead a fulfilled and authentic life. So, take the first step today and embark on your transformative journey towards conscious living – a path that will forever enrich your existence and leave a positive impact on the world around you.

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EVERYDAY STRATEGIES TO BOOST YOUR MENTAL HEALTH Recently, there’s been a lot more conversation about the significance of mental health. Just like our physical health, it's vital to maintain our mental wellbeing, yet many of us struggle to unplug from our hectic lives, whether it's work, our smartphones, or hours of TV. Taking time to nurture our mental state shouldn't make us feel guilty—it's just as important as taking care of a physical injury. Here are 11 daily habits recommended by Bloom Magazine to enhance your mental health: Journal Your Gratitude and Achievements: Every evening, jot down three things you were grateful for and three things you accomplished that day. If a traditional diary isn’t your thing, plenty of apps can help with this habit.

Set Achievable Goals: Whether they're for the day or the year, clear goals can drive positive selfregard. Start small—perhaps cook a new dish, or try a fitness class—to gradually build your confidence. Learn to Say No: It’s impossible to be everything to everyone and trying to do so is a recipe for stress. Set boundaries with colleagues and friends, and don’t be afraid to turn down requests that are too much for your plate. Stay Connected: Make time to chat with friends or family members. Whether it's a face-to-face conversation or a call, social interactions can lift your spirits and combat loneliness.

Prepare for Tomorrow: Lay out your clothes or pack your lunch the night before. This simple act reduces morning stress and helps you start your day with a feeling of preparedness and control. Practice Meditation: While it might take some practice to get into meditation, the benefits for your brain and stress levels are immense. Aim for 10-12 minutes of meditation daily, especially if you're managing depression. BLOOM MAGAZINE | 85

Unplug and Take Breaks: Regularly step away from your devices to reconnect with the world around you. If you feel overwhelmed, pause and take a few minutes to breathe deeply or step away from your desk. Talk It Out: Open up about your feelings with someone you trust. Discussing what's on your mind is a crucial step in managing your mental wellbeing and taking charge of your emotions. Get Active Outdoors: Try to spend some time outside each day. Sunlight boosts your body's vitamin D levels and serotonin, enhancing your mood. Even a brisk tenminute walk can make a noticeable difference. Pick Up a New Hobby: Engaging in a new activity, whether it’s sports, crafts, or volunteering, can provide a refreshing mental diversion and a way to meet new people who share your interests. Prioritize Sleep: While binge-watching a new series can be tempting, getting enough rest is critical for mental health. Aiming for a consistent bedtime can help ensure you get quality, restorative sleep, including REM sleep, which is vital for emotional and cognitive health. By integrating these habits into your daily routine, you can take meaningful steps toward improving your mental health and overall quality of life.

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THE BEAUTY OF DIVERSITY WRITTEN BY NICKCOLA WALLACE What is Diversity? Just like this bouquet in BLOOM frill of many different shades, types, so is diversity. In the workplace, as leaders and employees we have the opportunity to create a beautiful, cohesive array or spread neatly wrapped to reveal a blossoming product for our customers, patients and clients alike. In reference www.indeed.com defines diversity in the workplace as individual characteristics employees have that make them unique. The workforce diversity definition can include gender, race, ethnicity, religion, age, sexual orientation, physical abilities and ideologies. Diversity also includes employees' life experiences, how they solve issues and socioeconomic status".

Benefits of Diversity Outside of the opportunity to create something unique and beautiful; there's numerous benefits that can help us be successful by being inclusive of all.

Creativity When we are inclusive of individuals with different cultural and professional backgrounds it can lead to new lines of thinking, variance of outlooks, and creative solutions for achieving goals. Increased creativity can also motivate teams to provide more input and take part in collaborations. Potentially, leading to creative developments that support growth and achievements. BLOOM MAGAZINE | 88

Motivation By practicing diversity and inclusion in hiring or arranging teams; individual members may not feel unsupported or alone. When we as employees and leaders of organizations feel value in our work and contributions and take interest in our career development, we start connecting with end results and our shared responsibilities.

Mentor opportuniües When incorporating mentorship in business practice it gives employees the understanding and Imowledge they need to complete their roles and tasks. It may also be helpful for new team members to see seasoned co-workers and leaders who can relate and understand some of their personal experiences. Diversity can also promote mentorship opportunities to advance in their careers and help teams connect with one another. Positive Reputation Companies that practice diversity in the workplace tend to build positive reputations within the communities and areas they serve. In part because diversity can create a sense of belonging and inclusion, which reflects positively on the business. When we champion diversity and cultural awareness it can connect better with a broader customer market, build rapport with clients meanwhile creating a positive brand image.

Embrace the Diversity and Inclusion of all to create a beautiful bouquet to BLOOM for our industry!

Nickcola Wallace Director of Complex Care Case Management, AccordCare, Contributing Writer

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Our team of skilled physicians fully understands the unique nature of workers’ compensation cases and utilizes the most advanced treatment techniques for shorter recovery times and faster healing.

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THE HEALING POWER OF GROUNDING WRITTEN BY MARI DIAZ

Do you ever find yourself feeling slightly out of sync, with your mind and body not quite in harmony? If so, you're in for a treat. There's a straightforward way to restore balance and reconnect with the world around you: grounding. Grounding is a simple, timeefficient practice that offers an array of benefits without any downsides. What is Grounding? In its essence, grounding involves connecting your body to the Earth. It's the antidote to feeling unbalanced, which can lead to anxiety and other mental health challenges. The more grounded you are, the more equilibrium you experience. Grounding fosters a profound connection with your physical self, bridging the energy from within with that from outside. This connection promotes balance and stability throughout your day.

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Grounding begins with the simple act of connecting with Mother Earth, allowing her energy to fortify you. While it may sound like new age mysticism, science supports its effectiveness. When grounded, your nervous system operates more efficiently, facilitating better signal transmission throughout your body. Moreover, grounding compels you to be present in the moment, an effective antidote against anxiety and stress taking hold of your life. THE BENEFITS OF GROUNDING: Grounding is a straightforward practice with a wealth of advantages, including: Reducing stress Enhancing sleep quality Alleviating anxiety Fostering mindfulness and connection to your body and surroundings GROUNDING EXERCISES AND ACTIVITIES: Grounding offers a sense of tranquility and serenity, ideal for recharging your mental and physical faculties, especially during taxing times. Grounding exercises are diverse and accessible, ranging from a leisurely walk in nature to meditation, music appreciation, or even a power nap. Engaging your senses in the sounds of the environment can effectively anchor you in the present moment, diverting attention from worries. Listening for familiar sounds reminiscent of home, such as rain on a roof or waves crashing on rocks, can evoke comforting memories, soothing negative emotions that might influence your current perspective. By grounding yourself, you can attain a state of physical and mental equilibrium, fostering a profound connection with your body and promoting improved sleep quality. Grounding empowers your nervous system to maintain balance, minimizing the unnecessary activation of the fight-or-flight response.

Mari Diaz CEO & Founder, OM & BLOOM OM | BLOOM | BLOOM Magazine

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BECOMING YOUR BEST SELF WRITTEN BY MARI DIAZ

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In life, you have a unique purpose, and there's a remarkable journey of personal growth awaiting you. Whether you're already on that path or searching for a starting point, this journey is all about exploring and nurturing your true self. It encompasses self-discovery, the development of talents and potential, the pursuit of dreams, and the enhancement of your physical, mental, spiritual, and intellectual wellbeing. This personal odyssey is highly individual, shaped by your desires and aspirations. Your journey could involve training, acquiring new skills, traveling, or it might be centered on activities like yoga, meditation, or spiritual healing. The key is to place yourself in situations that encourage exploration and growth. Know Yourself: It's not just about understanding your preferences but delving into who you truly are as a person. Reflect, spend time alone, and step out of your comfort zone. Embrace unfamiliar environments as they can reveal your true self, boost your confidence, and unveil your limitless potential. Surround Yourself with Positive Influences: Seek inner beauty in the people you associate with. Surround yourself with individuals who inspire you to see the world from new perspectives. Strive to be around those who embody qualities like kindness, compassion, bravery, and determination. Engage with people who have stories to share, gifts to offer, and lessons to teach. Distance Yourself from Negative Influences: It may be challenging, especially if the negativity comes from someone close, but evaluate the need to distance yourself from people who bring you down. The extent of action required can vary – from open discussions to gradually reducing contact or even making the tough decision to part ways. Seek support when necessary, especially if you're at physical or emotional risk. Practice 'Three Good Things': Each day, jot down three positive occurrences or things you're grateful for. Even simple entries like "I'm thankful for the warm, sunny weather today" can have a profound impact on your outlook. Avoid Social Media Comparisons: Social media often presents a carefully curated version of people's lives. Remember that these snapshots don't depict the full picture of reality. Avoid comparing your worst moments to others' best. Unsubscribe or mute individuals you tend to measure yourself against and focus on self-improvement instead.

De-clutter: Part with the clutter you've amassed over the years. The act of decluttering is liberating and empowering. Be mindful of what you welcome into your life in the future. Expand Your Social Circle: Meeting new people, even if you're shy, can help you grow. Push the boundaries of your comfort zone by engaging with different individuals, as it can lead to fresh adventures and opportunities in your life. Connect with Nature: Take daily breaks to enjoy fresh air, walk through parks, visit the beach, or simply gaze at the sky. Nature offers a refreshing escape from the digital world, grounding you in reality. Pursue a Hobby: Hobbies are a multifaceted tool for personal growth. They allow you to acquire new skills, express creativity, meet people, step out of your comfort zone, and engage in something you're passionate about. Spread Positivity: Brighten someone's day, whether through a compliment or a thoughtful gesture. Witnessing the impact of your kindness on others will foster your personal growth. As you embark on your journey of self-discovery and development, remember that personal growth is an ongoing process. Each step you take brings you closer to your true potential. Embrace the journey, and celebrate the person you are becoming with every passing day.

Mari Diaz CEO & Founder, OM & BLOOM OM | BLOOM | BLOOM Magazine

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TRAVEL The Travel section in BLOOM Magazine is your ultimate guide to discovering the most exciting travel destinations and hidden gems. With insider tips on packing, budgeting, and inspiration, readers can plan their next vacation with ease. Featuring stunning photography and takeing readers on a visual journey to some of the most beautiful places on earth. Whether you're a seasoned traveler or planning your first trip, this section is a must-read to make the most out of your travels. BLOOM MAGAZINE | 95

A little step may be the beginning of a great journey. BLOOM MAGAZINE | 96

CALIFORNIA

TOP CITIES TO EXPLORE IN

WRITTEN & PHOTOGRAPHS BY SAMANTHA DIAZ California, the mesmerizing Golden State, offers an array of diverse landscapes and captivating cities that ignite the wanderlust in every traveler. From picturesque vineyards to sun-soaked beaches, I invite you to explore the top cities that left an everlasting mark on my heart during my unforgettable Californian adventure. San Francisco: As I stepped foot on the hilly streets of San Francisco, I was immediately drawn to its enchanting blend of innovation and natural beauty. The sight of the iconic Golden Gate Bridge rising majestically over the sparkling waters welcomed me with open arms. Exploring vibrant neighborhoods like Chinatown and North Beach, I indulged in delectable cuisine and embraced the city's lively atmosphere. A visit to Alcatraz Island transformed into a captivating museum, took me back in time. The fog rolling in as I stood atop Twin Peaks gifted me with an awe-inspiring skyline, leaving me spellbound by San Francisco's unique allure. BLOOM MAGAZINE | 97

Los Angeles: Los Angeles, the glamour capital, exuded an air of stardom that filled me with excitement. The Hollywood Walk of Fame was a highlight, as I searched for the names of my favorite actors immortalized in stars on the sidewalk. Visiting world-class museums like the Getty Center and the Broad enriched my soul with art and culture. Rodeo Drive's luxury boutiques offered a shopping experience like no other. Basking in the warm sun on Santa Monica's sandy beaches, I felt the undeniable magic that makes Los Angeles an eternal destination for dreamers like me. Beverly Hills: Nestled between the Santa Ynez Mountains and the Pacific Ocean, Beverly Hills mesmerized me with its elegance, earning the title "The American Riviera." Strolling along Rodeo Drive, I marveled at the high-end fashion and luxurious ambiance surrounding me. Exploring the historic Greystone Mansion offered a glimpse into the glitz and glamour of old Hollywood. Relaxing in the city's beautiful parks and gardens and enjoying a pampering spa experience made me feel like a true VIP. Beverly Hills' sophisticated charm made me feel like I had stepped into a timeless Hollywood movie.

Manhattan Beach: Manhattan Beach's laid-back coastal lifestyle was a breath of fresh air, surrounded by abundant sunshine. I spent hours relaxing on the pristine sandy shores, soaking in the vibrant beach culture. Surfers riding the waves and embracing the surf town vibe added to the beachside charm. Exploring the quaint pier lined with boutique shops and delightful eateries was a delightful experience. The friendly atmosphere of local pubs and breweries made me feel right at home. Manhattan Beach's coastal beauty and serene charm captured my heart and left me yearning for more. Napa Valley: In the heart of California's wine country, Napa Valley unfolded as a vinicultural haven. The sprawling vineyards and their breathtaking vistas left me in awe. Embarking on wine tours and tastings, I savored the nuanced flavors of award-winning Cabernets and Chardonnays. Pampering myself in luxurious spas and witnessing the sunrise from a hot air balloon ride were experiences I'll cherish forever. Napa Valley's tranquil beauty and the art of winemaking cast a spell on me, creating cherished memories to last a lifetime. California's top cities unveiled a kaleidoscope of experiences that left me captivated and wanting more. From the innovative spirit of San Francisco to the glamour of Los Angeles, the elegance of Beverly Hills, the coastal charm of Manhattan Beach, and the vinicultural wonder of Napa Valley, each city painted a unique stroke on the canvas of my journey. California truly lives up to its Golden State title, gifting travelers like me with an authentic and unforgettable adventure that beckons us back time and again. So, embrace the wanderlust and embark on your own California dream; you won't be disappointed.

Samantha Diaz Travel & Lifestyle Blogger www.travelandbrew.com IG: @iamsamanthasdiaz BLOOM MAGAZINE | 98

10 MUST-VISIT COFFEE SHOPS ACROSS THE U.S. WRITTEN & PHOTOGRAPHS BY SAMANTHA DIAZ

Calling all coffee aficionados and caffeine adventurers! If you're on a quest to savor the finest brews and experience the true essence of coffee culture, we've curated a list of 10 must-go-to coffee shops across the United States. From cozy cafes tucked away in historic neighborhoods to innovative roasters pushing the boundaries of flavor, these destinations promise an authentic and unforgettable coffee experience.

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1. Mundos Roasting Company (MI) Located in the heart of Michigan, Mundos Roasting Company takes the craft of coffee roasting to new heights. With a commitment to ethically sourced beans, their roasting process is an artful alchemy that brings out the unique flavors of each origin. Step inside their rustic-chic space, breathe in the intoxicating aroma, and indulge in their signature pour-overs or meticulously crafted espresso drinks. 2. Maman (NY) Escape the bustling streets of New York and step into Maman, a charming coffee haven with a touch of French flair. Known for their delectable pastries and creamy lattes, this cozy spot captures the essence of a Parisian cafe. The inviting ambiance, coupled with the warm hospitality of the staff, makes every visit to Maman a true delight. 3. Clerks Coffee Co (SC) In the heart of South Carolina, Clerks Coffee Co has become a beloved gathering spot for locals and visitors alike. This vibrant coffee house is more than just a place for a quick caffeine fix; it's a community hub that fosters connections and creativity. Sip on their expertly brewed beverages while engaging in lively conversations or soaking in the cozy atmosphere.

4. Ultimo Coffee (PA) A pilgrimage for coffee enthusiasts, Ultimo Coffee in Pennsylvania boasts an impressive array of singleorigin beans and rare blends sourced from around the globe. Their baristas are knowledgeable and passionate, ready to guide you through an unparalleled coffee-tasting experience. Be sure to try their carefully prepared Chemex or V60 pour-over for a truly exquisite sip. 5. Concord Coffee (FL) A rising star in Florida's coffee scene, Concord Coffee has captured the hearts of locals and beyond with their dedication to quality and innovation. The sleek and modern space is a welcoming spot to enjoy their meticulously brewed coffees, each cup showcasing the balance and complexity of the beans' flavors. 6. Suite Habana Cafe (FL) In the Sunshine State, Suite Habana Cafe stands out as a tropical oasis that infuses Cuban charm into every sip. Experience a fusion of flavors with their classic cortaditos or indulgent cafe con leche. The lively ambiance and Latin rhythms add a touch of excitement, transporting you to the vibrant streets of Havana.

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7. Killebrew Coffee (TN) For coffee enthusiasts in Tennessee, Killebrew Coffee is a dream come true. With a passionate pursuit of perfection, they serve expertly brewed coffee that celebrates the bean's natural nuances. The cozy setting and warm hospitality invite you to linger, creating an intimate connection between you and your cup of joe. 8. The Collins Quarter (GA) While technically not a traditional coffee shop, The Collins Quarter in Georgia is a culinary gem that intertwines exquisite food and exceptional coffee. The innovative cafe offers specialty coffee blends that perfectly complement their delectable menu. Try their "Savannah Sip," a delightful concoction of cold brew, maple syrup, and milk that showcases their creativity. 9. Brew Box (MA) In Massachusetts, Brew Box stands at the forefront of coffee innovation, offering a unique concept of coffee-on-the-go. This mobile coffee shop-onwheels brings specialty coffee to unexpected locations, ensuring you never miss a chance to experience their artfully crafted brews. Follow their journey on social media for real-time updates on their next location.

10. Switchback Roasters (CO) Nestled in the breathtaking landscapes of Colorado, Switchback Roasters epitomizes the spirit of craftsmanship and adventure. This smallbatch roastery takes inspiration from the majestic mountains, infusing their beans with the essence of the Rockies. Embark on a coffee voyage as you explore the diverse flavors and nuances of their thoughtfully roasted selections. From coast to coast, these ten coffee sanctuaries offer more than just your daily caffeine fix. Each one carries a unique story, blending passion, expertise, and a strong sense of community. Embarking on a journey to these must-go-to coffee shops is not just about tasting exceptional coffee but also about immersing yourself in the vibrant coffee culture that defines each destination.

Samantha Diaz Travel & Lifestyle Blogger www.travelandbrew.com IG: @iamsamanthasdiaz

READ MORE ARTICLES AT WWW.TRAVELANDBREW.COM BLOOM MAGAZINE | 101

NEWS & Welcome to Bloom's News, Events, Challenges & Contests! Here, we provide a glimpse of the latest happenings in our growing community. While we can't cover everything, you'll find exciting events, news, and developments taking root here. For a comprehensive list of all our offerings, including events, challenges, contests, dinners, CEUs, workshops, masterclasses, podcasts, Bloom TV, and more, be sure to visit the Bloom community at justbloomcollective.com. Stay informed and become a part of our thriving community!

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LOOKING TO OBTAIN CEU CREDITS FOR YOUR LICENSED EMPLOYEES OR YOURSELF?

OM CEU'S are presented by industry-leading experts with specialized knowledge in workers' compensation. OM offers various relevant workers' compensation continuing education courses that help busy professionals meet their continuing education requirements. All Our programs include the latest advances and developments in the workers' compensation industry.

Our In-house educational department is accredited for: • Adjusters - All Lines • Nurse Case Managers • Attorney • CCM • Virtual Lunch & Learn • On-site Lunch & Learn • Ask the Expert Q&A Workshop • Expert Panel CEU Discussion • Seminar/Conference • Webinars • Dinner & CEUs To schedule a course or request a list of credentialed speakers and available topics, contact ozzydiaz@ommktg.com Your virtual or on-site session can be scheduled for your whole staff on your choice of day and time. Important Notice: Our team is ready to provide the information you need and help you plan ongoing mandatory credit requirements.

TO JOIN OUR MAILING LIST, BECOME A CERTIFIED SPEAKER, OR BECOME AN AUTHORIZED VENDOR, CONTACT OZZY AT OZZYDIAZ@OMMKTG.COM.

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Live & OnDemand Masterclasses at BLOOM! Get ready to boost your professional and personal growth with our Live & On-Demand Masterclasses at BLOOM!

Become a Masterclass Sponsor Now! Empower Workers Compensation, Risk, Insurance, and Healthcare Professionals' Growth while Gaining Visibility and Recognition among Industry-Leading Professionals. To become a sponsor, email Samantha at samantha@ommktg.com.

Welcome to Bloom Masterclasses, where it's all about empowering YOU! Our mission is to provide adjusters, risk managers, nurses, and other individuals with high-quality, transformational masterclasses that focus on personal growth, development, and overall wellbeing. Immerse yourself in our carefully curated selection of masterclasses, which cover a wide range of topics including self-care, mindfulness, productivity, self-love, nutrition, fitness, and holistic wellness practices. At Bloom, our dedication lies in equipping you with the essential tools and knowledge to flourish in every aspect of your life. Get ready to bloom and thrive!

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When it's time to express gratitude to your clients, go beyond the ordinary and make a statement with our Maker to Market collection—the gift that gives back

www.justbloomco.com/shop

calling on industry-leading service providers Join us in spreading kindness and making a difference! The Giving Back Project is calling on industry-leading service providers to join our growing list of community partners - the heart of the Bloom community and the Giving Back Project!

By becoming a community partner and partnering for purpose, your monthly sponsorship goes beyond just exposure to thousands of workers' compensation professionals – it makes a real impact on the organizations we support monthly because of our Giving Back partners. Your support helps us continue our mission of giving back to the workers' compensation community and all the organizations we partner with.

Contact us to learn more about the benefits of sponsorship and how you can get involved. Together, let's spread kindness and generosity!

ATTENTION WOMEN IN WORKERS' COMPENSATION, INSURANCE, RISK MANAGEMENT, HR, AND HEALTHCARE! Bloom is actively seeking passionate and collaborative ambassadors from all walks of life. If you're dedicated to sharing knowledge, committed to personal and professional growth, and share our mission of empowering women, we invite you to lead a chapter for Bloom or become an ambassador.

To learn more about becoming a chapter leader or ambassdor, please email us at teambloom@ommktg.com

The Giving Back Project! All you need to do is check in to BLOOM daily and engage with us for a chance to be our lucky winner!

The Giving Back project has gained significant popularity within our community, with adjusters, risk managers, and nurses eagerly awaiting our monthly contests and giveaways. Since its inception in 2020, our project has been dedicated to bringing joy and excitement to the community. By partnering with industry leaders, we offer engaging contests and incredible giveaways with remarkable prizes up for grabs.

If you're not familiar with the Giving Back project, let me give you a quick overview. Our mission is to spread joy, excitement, and kindness throughout the community. Each month, we collaborate with industry leaders to bring you thrilling contests and amazing giveaways. The prizes are truly exceptional, and you definitely don't want to miss out on them! However, the Giving Back project goes beyond the thrill of winning prizes. It's about making a positive impact and supporting local charities that truly make a difference in people's lives. Every month, we ensure that a portion of our efforts directly benefits deserving charities in our community. Together, we can create change and bring hope to those who need it the most.

community partners

Bloom

inspired by purpose. powered by people.

None of this would be possible without the support of our incredible community partners. Their dedication and commitment have been the heartbeat of this project.

JOIN US IN MAKING A DIFFERENCE TODAY!

M CIR

CL E

Now, every Bloom member has the power to choose and support the causes they're passionate about. It's about your choice and your impact!

What You Can Do Choose a charity close to your heart and show your support through donations and spreading awareness. Volunteer your time and skills to make a meaningful difference. Start a fundraising drive for your chosen charity, supported by Bloom's tools and resources. Lead a Bloom Circle dedicated to a specific cause and drive change in your community.

Together, we can create a significant impact for causes nationwide! Let's make a positive change and leave a legacy filled with compassion and empowerment. Get involved TODAY and be part of something bigger than yourself!

To learn more, write to teambloom@ommktg.com

Haven't joined the Self Love Club yet? The Self Love Club, established in 2018 by founder Mari Diaz, is an exclusive women's empowerment group dedicated to fostering a supportive community of amazing women who empower and uplift one another. Through our focus on health, wellness, confidence, and self-love, we aim to empower women to overcome self-doubt and increase their self-worth. We invite you to join us in helping grow our community and creating a space where every woman can thrive and grow together.

To become part of the Self Love Club: 1. First, become a member of the Bloom community at www.justbloomcollective.com. 2. Look to the left of your screen and scroll down until you see the Self Love Club. 3. Then, scroll down to find the Self Love Chapter. 4. Click "join" to become a member. Let's continue empowering women and building a balanced, fulfilling, and successful lifestyle, career, or business together! See you there!

Schedule a Wellbeing Day! WORKING IN PARTNERSHIP WITH EMPLOYERS TO SUPPORT A HEALTHIER HAPPIER WORKPLACE.

Wellbeing days offer employees a wonderful opportunity to explore various health and wellness benefits accessible to them while also fostering greater selfawareness about their overall health and well-being. It's a chance for individuals to invest in their own health journey and discover resources that can enhance their overall quality of life. Wellness days have become more diverse to accommodate the changing work landscape, with both onsite and virtual options now available. This flexibility is especially beneficial for workforces transitioning to remote setups and becoming geographically dispersed. The Bloom team takes care of every aspect of planning and logistics, ensuring a seamless experience. But our dedication to wellness extends far beyond the physical. We believe in fostering a work environment that empowers employees to find fulfillment in their roles, and offers ample opportunities for both professional and personal growth. C

WRIST

KNEE

Musculoskeletal workshops Wellness & Preventive workshops Exercise and Fitness classes Health Screenings Financial Wellness workshops Mindfulness and Meditation workshops Ergonomics Assessments and Training Customized Leadership Development workshops Productivity workshops Flower Markets DIY Scrub bar Laughter Works at Work Desk Yoga Stress Management workshops DIY workshops that offer hands-on classes for art, dance, music, painting, tea blending, cooking, and more. The possibilities are endless!

To book a class, workshop, or well-being day or learn more information, contact teambloom@ommktg.com

BEST DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

2024

Nominations for the 2024 OM Best Doctors in Workers' Compensation list are now open. We invite you to nominate a doctor who you believe deserves recognition for their outstanding work in the field of workers' compensation. This is an opportunity to acknowledge and honor the exceptional doctors who make a real difference in the lives of injured workers.

To be eligible for this honor, a physician must receive five nominations from an adjuster, nurse or risk manager actively working with the doctor.

To nomination go to www.ommktg.com/ bestdoctorsinworke rscompensation

Bloom Awards Nominations for the 13th annual BLOOM (formerly INTOUCH) awards are now open! The Excellence Awards were created in 2011 by BLOOM (formerly INTOUCH) as a platform on which to recognize the best-of-the-best performance of professionals working within the workers’ compensation industry. The Excellence Awards are open to anyone working within the workers’ compensation industry. This includes insurance companies, third-party administrators, agents, brokers, attorneys, consultants, employers, physicians, claims specialists, vendors, etc.

www.justbloomco.com/bloomnominationform

All submissions must be received by 11:59 p.m. ET on September 1st, 2024 Don’t forget to RSVP to our Annual Awards Gala on Dec 11th at www.justbloomco.com!

OM Connecting You with the Most Qualified Doctors Nationwide When should you contact OM?

If you are looking to schedule a new appointment with a doctor qualified to treat injured workers, need to schedule an IME, Peer Review, or simply need help with work status updates, medical notes, DWC25, with any of the doctors on the OM panel. We're here to streamline communication and ensure everything is handled promptly

Are you a network or a case management company?

No, we are not a network or a case management company. We are physician liaisons with a nationwide panel of orthopedic and multiple specialists, all of whom are certified as WorkComp Ready™ Doctors and are experts in their field. They have a deep understanding of workers' compensation guidelines and best practices, ensuring the highest quality care for injured workers.

Will I receive a bill from OM? No, you will never be billed by OM for scheduling a new patient or seeking assistance. The only instance where you'll receive an authorization for payment is for scheduling IMEs, Peer Reviews, or Medical Reviews - and for nothing else. OM operates as an extension of the doctors in our panel, making contacting us akin to reaching out to the doctor's office directly

How can I find a doctor?

Visit our online directory at www.omwcdirectory.com.

Dedicated Workers' Compensation Department Email: help@ommktg.com

www.omwcdirectory.com

ENTER FOR A CHANCE TO WIN A SCHOLARSHIP TO ITALY! Bloom is thrilled to announce a scholarship opportunity for one lucky workers’ compensation professional to join us at Bloom’s Women in Workers’ Compensation Retreat in Italy in April 2025!

Our Bloom Tuscan retreat is all about empowering participants to prioritize their well-being and achieve a healthy work-life balance. Whether you handle workers’ compensation cases in New Jersey, Arizona, Missouri, Georgia, Texas, California, Pennsylvania, Tennessee, Florida, or any other state, we invite you to enter for a chance to win a scholarship to attend the Bloom retreat in Italy. The winners will be chosen live with full transparency in November, ensuring equal opportunity for all participants.

To enter: Email teambloom@ommktg.com with the subject line indicating the state you handle, and you will receive complete details about this scholarship Here's how you can earn entries: Post on Bloom: 5 entries Like a post on Bloom: 3 entries Comment on a post on Bloom: 4 entries Follow Bloom on Instagram: 5 entries Follow Bloom on LinkedIn: 5 entries Follow Bloom on Facebook: 5 entries Bonus entries available: There are bonus entries available, which can further increase your chances of winning: Attend a Bloom event, virtual or inperson: 8 entries

Even if you're already signed up to attend, you can still participate and win, regardless of whether you’ve already made your payments! So be sure to enter for your chance to win!

READ THE LATEST EDITION get your copy today at www.justbloom co.com

Order hardcopies of the latest edition of Bloom magazine directly from our website – and it's FREE!

ADVERTISE ON BLOOM MAGAZINE!

Looking for Exposure in the Workers' Compensation Industry? Showcase Your Organization in BLOOM Magazine! BLOOM Magazine highlights the diverse aspects of the workers' compensation, risk, insurance, and healthcare fields, and we want to feature your organization's contribution to these industries. With a readership of tens of thousands of professionals in claims, risk, insurance, and healthcare, BLOOM Magazine is the perfect platform to showcase your products or services. Our publication is exclusively focused on workers' compensation, risk, insurance, and healthcare, and is distributed to all major employers, TPAs, doctors, and brokers across the country. Don't miss out on this opportunity to gain visibility in these critical industries!

VISIT OUR WEBSITE AT WWW.JUSTBLOOMCO.COM OR EMAIL US AT INFO@OMMKTG.COM

Embrace the unknown, ignite your passion, and carve your own path. BLOOM MAGAZINE | 118

JOURNAL PROMPTS

BLOOM MAGAZINE

What is your favorite book of all time and why? Write down your top 5 favorite inspirational quotes. Write down your top 10 travel destinations. Write out 5 positive affirmations for self-love. Brainstorm and write 5 ways you could learn more about yourself. BLOOM MAGAZINE | 119

LETTER TO SELF Finish the sentence to write a kind letter to yourself!

I love myself because...

BLOOM MAGAZINE | 120

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Bloom Connect. Grow. Bloom.