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Bloom MAGAZINE

Isabel Dovale

WOMAN OF THE YEAR

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Table of Content A Letter From The Editor in Chief

Editorial Board

A Note from Mari Diaz

Isabel Dovale: Woman of The Year

People to Know Series

Doctor Spotlight Series

Workers' Compensation Philosophy Series

Tell Us What You Do Series

2023 BLOOM Awards Winners

Miami Surgical Center: The Go-To for Workers' Comp Hip Arthroscopy Excellence

CCMSI: Empowering Excellence in Workers' Compensation and Career Development 56 The Complexities of Workplace Injuries: Navigating the Road to Recovery

What Is the Ideal Workload for Workers' Compensation Adjusters?

Is Workplace Wellness the Secret to a Productive and Happy Workforce?

BLOOM MAGAZINE | 06

Table of Content Preventing Shoulder Injuries in the Workplace

Return to the Office? 6 Expert Tips for a Seamless Transition

Defying the Odds: Mr. Chafin's Remarkable Journey to Recovery

Crafting Your Ultimate Happiness Blueprint

Cosmic Recharge: Unveiling Your Zodiac's Wellness Guide for the Year

Uncovering the Magic of Ireland and Northern Ireland

A Scenic Journey on the Bernina Express and a Day in St. Moritz

BLOOM News + Events

The Power of Blue Zones: 9 Key Lessons for a Healthier Life

103

3 Overlooked Root Causes of Hormone Imbalance

106

Root & Wings: Short Stories

109

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welcome to

bloom magazine Hey there, readers! So glad you're here with us for this winter edition of Bloom Magazine. Our team pours their passion into every page, crafting something special for you. They're the heartbeat of Bloom Magazine, and we're always on the lookout for fresh perspectives to join our extraordinary journey. If you've got a knack for writing or want to contribute, reach out! Let's create something amazing together. And to our readers, huge thanks for your unwavering support. Your enthusiasm keeps us going, inspiring us to step up our content game. We're all about bringing that spark of inspiration into your day through Bloom Magazine, helping you shine both professionally and personally. So go on, dive into the pages and enjoy what we've crafted just for you!

Samantha Diaz Editior in Chief, Bloom Magazine

BLOOM MAGAZINE | 08

bloom magazine editorial board founder, ceo

mari diaz

editor in chief, creative director

samantha diaz

editor at large, design director

melissa diaz

executive editor vice president, marketing

anailis diaz ozzy diaz

chief revenue officer

osberto diaz

advertising account excutive

carlos ramos

advertising account excutive

maylin castillo

contributing writer

dr. claire muselman

contributing writer

valerie thompson

contributing writer

lisa lao

about the cover When the time came to select the perfect location for Bloom's Women of the Year winner's cover photo, we had a brilliant plan in mind. We decided to seamlessly integrate it with our inaugural event – the 'Women in Workers' Comp' coffee book photoshoot. This choice allowed us to achieve two goals at once: create captivating content for the coffee book and keep it a secret from our esteemed winner, Isabel Dovale. The meticulous planning paid off, and it was all thanks to the incredible women who participated in the shoot. The day was truly one for the books, filled with laughter, camaraderie, and shared excitement. We're eagerly looking forward to the next photoshoot and to see the coffee book come to life.

photo by: Melissa Diaz

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An o

Hey there Bloomers! Can you believe it's already time for our highly-anticipated edition of Bloom magazine for 2024? We're absolutely bursting with excitement to share all of the amazing content and, of course, the announcement of the 2023 Bloom Award winners with you! First and foremost, a huge thank you to all of the incredible people who have supported us. We appreciate you more than words can say! At Bloom, our mission is to shine a light on the professionals who shape the worker's compensation industry, and to be your go-to resource for learning about industry leaders, events, and all things that nourish your soul!

az Di

M m o ari r f te

But we don't just stop there - we believe in helping our readers live their best lives and achieve their full potential, which is why our magazine is jam-packed with informative and inspiring articles on topics like health, personal development, and, of course, all things worker's comp. Without further ado, let's get to the good stuff - the 2023 Bloom Award winners! We'd like to offer a heartfelt congratulations to all of the nominees and winners - your dedication and hard work in the worker's comp industry is truly admirable. Thank you, as always, to everyone who supports and believes in us. We couldn't do it without you!

Keep Blooming! BLOOM MAGAZINE | 10

BLOOM MAGAZINE

SOULS don't meet by ACCIDENT.

BLLOOM MAGAZINE

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A S I B

LE VA

D O L E

Woman of

The Year

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Written by Mari Diaz I feel incredibly blessed to sit down with Isabel Dovale, known affectionately as Isabel to many, for this exclusive interview. Isabel is not only an incredible leader in the Worker's Compensation and Risk Management arena but also a dear friend who radiates passion and love for her community. I am overjoyed to share Isabel's extraordinary journey as she has been named the Woman of the Year by Bloom Magazine. Her story is a testament to dedication, perseverance, and the profound impact one person can have on the lives of many. Isabel Dovale's professional odyssey commenced over three decades ago when she took her first steps into the complex universe of insurance and healthcare. Her childhood dream was to make a difference in people's lives, and the field of medicine beckoned to her. However, life had its own plans. She married early, embraced motherhood, and set forth on a path that deviated from her initial aspirations. Yet, Isabel remained steadfast in her determination to keep healthcare at the core of her life. She pursued an undergraduate degree in healthcare administration, laying the foundation for her future endeavors. Then, in the midst of the global pandemic in 2020, Isabel achieved something truly remarkable—she earned her Master's Degree in Global Business Administration.

Her journey stands as a shining testament that it is never too late to chase your dreams, provided determination and persistence guide your way. Isabel's life path has been marked by diverse experiences that allowed her to touch lives in multifaceted roles, both as an administrator and as a patient advocate. Her career has encompassed a plethora of roles in physician's practices, health plans, hospital systems, and government subsidy programs. From utilization management to telephonic and field case management, claims handling to contract negotiations, Isabel's skill set knows no bounds. Her formal education, combined with her profound work ethic, has forged her into a well-rounded expert in Healthcare, Insurance, and Risk Management. Isabel has taken it upon herself to mentor current and future generations, a responsibility she carries with immense pride, knowing that her accomplishments have left an indelible mark on countless lives. Isabel's guiding philosophy in life is simple yet profound: "Treat others as you wish to be treated." This guiding principle permeates every aspect of her personal and professional life. BLOOM MAGAZINE | 13

Isabel stresses that these qualities are the cornerstones of successful outcomes and accomplishments. There's no secret formula, only the authenticity of being genuine, caring, and deeply believing that our actions can create a ripple effect in someone's life. Through her journey, Isabel has been fortunate to cross paths with exceptional professionals, some of whom have become her "friends/family." In the realms of Healthcare, Insurance, and Risk Management, Isabel recognizes the privilege they all share in utilizing their skills to serve others. While Isabel is tirelessly dedicated to her profession, she understands the importance of self-care. She believes that many of us often forget that we are more than our jobs, emphasizing, "WE ARE PEOPLE." In order to provide the best of ourselves to others, we must prioritize ourselves. Isabel finds solace in connecting with nature, with the beach and the park being her sanctuaries. Returning to life's simple pleasures, like reading a good book or dancing to any genre of music, rekindles her spirits. Dancing, in particular, brings out the joyful, carefree, and even goofy side of Isabel, reminding her of the importance of embracing the simple joys in life. Isabel is not only a leader in her field but also a proud mother of two adult children, Nichole and Michael. She has the joy of being a grandma to Austin, a smart and funny 2-year-old toddler. For Isabel, family and friends who become like family hold the topmost priority. She considers herself a true people person, relishing the human connections she forms at every level. Isabel acknowledges that life presents daily challenges, and preserving these treasured relationships requires diligent effort. Isabel Dovale's journey may not have unfolded exactly as she initially envisioned, but it has brought her to where she was meant to be. Her path has been marked by detours and deviations, yet she consistently strides forward, fueled by her profound belief that our actions can make a significant difference in someone's life. Isa embodies the spirit of the Woman of the Year award by Bloom magazine, representing dedication, leadership, and the heart of a true champion. Congratulations, Isa, for this well-deserved recognition. Your journey inspires us all to reach for our dreams, treat others with kindness, and make the world a better place. As you continue to mentor and lead, you shine as a guiding light for future generations in the fields of Healthcare, Insurance, and Risk Management. Your story is a testament to the enduring power of the human spirit, and your legacy will undoubtedly leave an indelible mark on those who follow in your footsteps.

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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To our wonderful community partners,

We want to give a big shoutout and heartfelt thanks for your amazing support in sponsoring Isabel Dovale, our Woman of the Year award winner. Your dedication to recognizing excellence in our community is simply fantastic, and it's your contributions that have made this celebration possible

PeopletoKnow This section focuses on the heart of the workers' compensation industry - the people! We will take the time to get to know these individuals on a personal level and explore their roles and significant contributions to the industry.

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Excellence Joan Jutras Nurturing and Balance in Workers' Compensation

Maintaining a healthy work-life balance is a priority for Joan, achieved through structured routines and activities. She engages in outside work activities with colleagues, fostering personal connections and understanding more about their lives outside the office.

Joan Jutras, a Senior Claims Representative at Relation Insurance Services, brings over two decades of expertise to the workers' compensation industry. Her journey is marked by a dedication to assisting injured workers and fostering a positive work-life balance. In this exclusive interview, Joan shares insights into her fulfilling career and the practices that keep her motivated. In her current role, Joan finds fulfillment in guiding injured workers through the claims process. With over 40 years at Relation Insurance Services, her commitment to handling claims per Florida statutes and regulations is evident in her excellent state audit scores and commendations from defense attorneys. Joan's journey into workers' compensation started as a clerk at Crawford & Company, where she became the assistant to the workers' compensation supervisor, John, who later became her mentor. His guidance prepared her to take on claims responsibilities, shaping her passion for the field over time. Looking ahead, Joan envisions fostering collaboration with physicians and medical providers to enhance understanding and improve the claims process. She emphasizes the importance of symposiums as platforms for expressing concerns and finding common ground with providers. One aspect of her job that Joan particularly enjoys is explaining the workers' compensation process to injured workers, witnessing their appreciation at the conclusion of a claim. Her commitment to treating injured workers with respect contributes to the smooth handling of claims.

Joan sees her role as contributing to the overall workers' compensation landscape by treating injured workers as she would like to be treated, ensuring claims run smoothly. Her dedication to building supportive relationships within her team enhances the work environment and contributes to her professional fulfillment. To prevent burnout, Joan engages in activities like attending NASCAR races and working on home improvements, finding solace in personal interests outside of the office. She emphasizes the importance of setting personal and professional goals, leaving time for activities that bring joy. Reflecting on her career, Joan highlights receiving several BLOOM Awards (formerly known as IN TOUCH Excellence Awards) as a memorable accomplishment, affirming her commitment to handling claims effectively. In terms of industry challenges, Joan acknowledges the need to stay updated on JCC and appellate rulings. Despite occasional difficulties in obtaining knowledge of rulings, she emphasizes the importance of continuous learning through in-house CEUs and industry seminars. For professionals struggling with work-life balance, Joan advises setting weekly goals and sticking to them. Having an enjoyable activity to engage in outside of work helps alleviate professional stresses. Joan's commitment to wellbeing extends to participating in healthy challenges at the office, fostering a sense of camaraderie among coworkers and promoting positive habits. In conclusion, Joan Jutras stands as a testament to the positive impact one can have in the workers' compensation industry through compassion, dedication, and a balanced approach to life. Her journey serves as inspiration for those navigating the demands of a dynamic and challenging field.

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Elizabeth Swonger A Leader with a Heart of Gold

Elizabeth Porteus Swonger, affectionately known as Beth, is a remarkable individual who gracefully balances the many roles she takes on in her life. As a Workers' Compensation Claims Manager at CCMSI, Beth's responsibilities encompass being a supervisor, mentor, and friend, all while maintaining a compassionate ear for those in need. Her story is a testament to her resilience, compassion, and unwavering dedication to both her professional and personal pursuits. In an interview conducted by Mari Diaz, Beth shared insights into her multifaceted life and her philosophy on work and self-care. Beth's role as a supervisor embodies her enthusiasm and genuine desire to create a positive impact on her team. She believes in treating everyone with respect and kindness, offering coaching, mentorship, and friendship, and being there to listen when someone requires her support. Beth isn't one to shy away from challenges; in fact, she's unafraid to get her hands dirty when the situation demands it. The most rewarding aspect of Beth's work lies in witnessing the growth of her team members. She derives immense satisfaction from nurturing individuals who have never worked in compensation and guiding them into becoming exceptional adjusters. The heartfelt thanks from those she has helped along the way are the ultimate rewards in her eyes. Beth's mornings are characterized by a lively routine as she jumps out of bed with gusto to embrace the day ahead. Fueled by her love for coffee, she quickly gets herself ready for the day's tasks. However, when it comes to self-care, Beth openly admits that it's something she often puts on the back burner. As a devoted single mother for many years, her children and her job took precedence, leaving little time for herself. One of Beth's most cherished strengths is her ability to forgive. She values the power of letting go and moving forward without holding onto grudges. Others describe her as funny, kind, and strong, qualities that undoubtedly contribute to her effectiveness as a supervisor and mentor. Music is a source of solace and joy for Beth, with a playlist that includes the likes of Van Morrison, Diana Ross and the Supremes, and many more. However, what never fails to bring a smile to her face, even in the midst of stress, is her children. She takes immense pride in being their mother, even though they are just 12 months apart.

While Beth's days are currently filled with a bustling career, she admits that retirement is something she looks forward to in the future. It's a well-deserved rest that she knows is a few years down the road, but it's a prospect that she finds increasingly appealing. For Beth, self-care means staying positive even in the most stressful situations. It's a practice of letting go of unnecessary burdens, not just for her stress levels but also for her peace of mind. Beth is a unique combination of both a morning bird and a night owl. While she may not enjoy getting up in the morning, once she's up, she's ready to tackle the day. At times, you might even find her watching a captivating movie at 3:00 am on a work night. She's a coffee enthusiast who enjoys a cup of joe to kickstart her day. When it comes to her palate, Beth has a love for both sweet and savory, with a hint of spice to add some zest to her life. Beth's purse is a reflection of her practicality and faith. In her bag, you'll always find her wallet, hand sanitizer, keys, lip gloss, and her Rosary Beads, a symbol of her spirituality and a reminder of the importance of faith in her life. Beth inspires other women by simply being herself— modest, compassionate, and always striving for personal growth. She believes in treating everyone with kindness and understanding, bringing laughter and empathy to those around her. She also celebrates the accomplishments of other women by offering compliments and recognition for their achievements, whether it's in their careers or personal lives. Her admiration extends to women who stand up for their beliefs and embrace diversity and inclusivity. She draws inspiration from her mother, who taught her to embrace everyone regardless of their background or beliefs. Additionally, she deeply respects women like Christine Jermin, smart and compassionate individuals who make a positive impact on the world and their families. Beth Swonger's philosophy in workers' compensation is as simple as it is impactful: treat everyone with respect and kindness, and you will receive the same in return. Her unwavering commitment to compassion, both in her professional and personal life, makes her a beacon of inspiration for those around her. With her multi-faceted approach to life, Beth continues to shine brightly as a mentor, mother, and dedicated leader.

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Jenna Ando

A Woman of Empowerment and Resilience Balancing work and life is an ongoing learning process for Jenna, especially in the wake of the COVID-19 pandemic. She has learned the importance of recognizing when to "call it a day" for the sake of her mental well-being and family's happiness. Jenna understands that her children need a "happy" mom more than a "perfect" one.

Meet Jenna Ando, an Account Manager at CorVel Corporation; she's a driving force for positive change. Her multifaceted roles at work are complemented by her unwavering commitment to family and her passion for empowering women. At the core of Jenna's heart lies her family. Her husband and children are her source of inspiration and motivation. Each day, Jenna wakes up with an unwavering determination to become a better wife, friend, and mother. Her family's love serves as the foundation upon which she builds her journey.

Jenna's approach to treating people with kindness is both authentic and heartfelt. She extends respect to everyone she encounters, regardless of what they can or cannot do for her. Through random conversations, Jenna has discovered the profound value of genuine connections. The women who surround Jenna serve as daily inspirations. She is fortunate to have a tribe of strong, brilliant, and determined women who have shown her the way. They've demonstrated that it's never too late to chase dreams, persevere through challenges, and love unconditionally in the face of adversity. A typical day for Jenna is a bustling mix of responsibilities, routines, and moments of self-care. Her mornings start with a cherished cup of coffee, followed by the joyful chaos of preparing her family for the day. Work plays a significant role, but the true highlights are picking up her children from school and witnessing their radiant smiles.

Empowering women isn't just a passion for Jenna; it's a way of life. She believes that empowering others doesn't always demand grand gestures. A simple "Yasss girl" has the power to brighten someone's day and strengthen collective resilience. Jenna is a firm believer in women supporting women to conquer life's challenges.

Jenna's legacy is deeply intertwined with her family. Despite life's unexpected twists, she's built a family she's immensely proud of. Her children reflect her values, and her legacy is instilling in them the importance of being genuinely good people. In her career, Jenna found her defining moment during the COVID-19 pandemic. Adapting to remote work while caring for her young children was a formidable challenge, but it made her a better team member, granted precious time with her children, and deepened her bond with her husband.

If Jenna could pursue her dreams without fear of failure, she would eagerly return to school to earn her master's degree. This aspiration has patiently awaited its moment, delayed by the responsibilities of life. But Jenna's determination remains unswayed.

If Jenna could send a note to herself in 2030, it would be a reassuring message: "See, I told you - you got this!" Life is a perpetual journey of growth and self-assurance, and the future holds boundless possibilities.

Life often introduces us to transformative "firsts," and Jenna's journey is no exception. Becoming a mother brought her an array of first-time experiences, from the heartwarming moments to the occasional chaos of parenthood. However, her most transformative "first" was her honeymoon in Japan, a journey that broadened her horizons beyond the United States. Celebrating women's achievements is a fundamental part of Jenna's philosophy. She believes in recognizing the small victories, whether through casual gatherings, virtual Zoom dates with friends, or lively group texts. Jenna celebrates the journey itself as a worthy endeavor.

In conclusion, Jenna Ando's life is a testament to the enduring values of empowerment, family, and resilience. Her journey is an inspiration, a reminder of the importance of uplifting others, cherishing the small victories, and embracing the adventure of self-discovery. Jenna's unwavering commitment to her loved ones and her belief in the power of women supporting women make her a beacon of strength in a world filled with possibilities.

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Jackie Woods

Pioneering Workers' Compensation at CORA Physical Therapy Regarding productivity, Jackie has found that focusing on her schedule ahead of time is key to her success. She shared, "My favorite productivity hack is planning my schedule in advance." This approach has enabled her to stay organized and at the top of her game, even during the busiest of times.

As the Director of WC Business Development for CORA Physical Therapy, Jackie Woods is a leader in the workers' compensation industry. Her exceptional skills in building and maintaining strong relationships with payors and employers, combined with her deep understanding of the field, have made her an invaluable member of the CORA team. In a recent interview with Bloom, Jackie shared her insights and experiences in her role and how she began her career. She remarked, "It was by chance, and it was the best opportunity I received for my career." Jackie's leadership, determination, and hard work have undoubtedly paid off, as she played a pivotal role in the development of CORA's highly successful WorkTracks program, which delivers optimal outcomes for patients and employers.

While Jackie's work is undoubtedly a significant part of her life, she also allocates time for what matters most to her. When asked whether she prefers mornings or evenings, she responded, "My coffee time and quality time with my husband." It's evident that Jackie values her relationships, both professional and personal. As an industry leader and as a Bloom leader for the Miami chapter, Jackie Woods serves as an inspiration to many. Her passion, dedication, and expertise in workers' compensation have earned her the respect and admiration of colleagues and clients alike. With her drive for growth and her commitment to building strong relationships, Jackie is sure to continue making significant contributions to the industry for years to come.

When asked about what she wishes people knew about her job, Jackie responded, "Gratitude." Her appreciation for her work shines through in everything she does, and her leadership is evident in her numerous accomplishments.

In conclusion, Jackie's leadership, passion, dedication, and expertise make her an invaluable member of the CORA team and a true leader in business development within the workers' compensation industry.

As a leader in her field, Jackie is continually working to develop her professional skills. When asked about a skill she is actively cultivating, she responded, "Growth." Her commitment to personal and professional growth has undoubtedly contributed to her success, and her willingness to challenge herself and embrace new opportunities serves as an inspiration to others.

We at Bloom are honored to have interviewed Jackie, celebrate her accomplishments, and are excited to witness the positive impact she will continue to make in the industry and the community. BLOOM MAGAZINE | 19

Baunie McConnell A Trailblazer in Risk Management Leadership Baunie's leadership has not only contributed to professional growth but has also highlighted her dedication to diversity and inclusivity in the workforce. She actively advocates for African American equal rights and champions initiatives that promote diversity and equality. Working alongside her on a Black History Month project was a testament to her attention to detail and unflagging enthusiasm, resulting in an exceptional event that left the audience inspired and educated. Baunie McConnell JD, the Director of Risk Management at Miami-Dade County, is a shining example of effective leadership in the field of risk management. Her unique leadership style and unwavering commitment to her team's growth have established her as a respected figure in her industry. Baunie's journey through academia, which led her from Smith College in Northampton, Massachusetts, to earn her Juris Doctorate at the University of Massachusetts Dartmouth School of Law, provided her with a strong foundation. However, it's her leadership skills and innovative mindset that truly set her apart in her professional career. My initial collaboration with Baunie allowed me to witness her remarkable leadership qualities firsthand. She is not just an executive but a visionary pioneer who takes a hands-on approach to getting things done. Baunie's fearlessness in taking calculated risks has made her an influential leader in technology and risk management. What distinguishes Baunie's leadership style is her commitment to coaching rather than managing her team. Drawing from her liberal arts education, she empowers her team members to think independently and take responsibility for their actions. This approach fosters strategic thinking and instills a sense of ownership among her team members. Under her guidance, her team has grown to be more self-reliant and capable.

Looking ahead, Baunie's focus remains on effective communication and readiness planning. Her goal is to keep County employees and constituents wellinformed and safe in the face of evolving challenges such as terrorism, pandemics, weather-related disasters, technological advancements, and geopolitical issues. Baunie is currently spearheading the establishment of an Enterprise Risk Management Program, with the vision of Miami-Dade County becoming a world-class model in risk management. In Baunie's vision of the future workforce, diversity takes center stage. She envisions a workplace where individuals are evaluated solely based on their skill sets and expertise, free from judgment based on factors such as skin color, sexual orientation, religious beliefs, or disabilities. Baunie McConnell JD's leadership is a source of inspiration for her team and those around her. Her innovative thinking, commitment to diversity, and coaching approach have created an environment where individuals thrive, take ownership of their roles, and strive for excellence. Baunie's leadership in risk management sets a remarkable example for the industry, and her dedication to promoting diversity and inclusion in the workforce paves the way for a more equitable future. BLOOM MAGAZINE | 20

Tamara Tillman

Leading with Compassion in Workers' Compensation Her approach to maintaining work-life balance lies in compartmentalizing, immersing herself fully in each aspect of life when the time calls. An advocate for rejuvenation, Tillman strategically plans vacations and "me" days, encouraging her team to utilize their time off for holistic well-being. Her tenure is marked by not just personal accomplishments but also by celebrating and uplifting her team's achievements, understanding the impact of recognition on morale.

In the ever-evolving landscape of workers' compensation, Tamara Tillman stands as an exemplary figure, infusing empathy and leadership into her role as AVP, Workers' Compensation Claims at Berkley Environmental, a Berkley Company. With over 35 years in the industry, her journey is one marked by accidental beginnings but driven by a profound commitment to fostering care, excellence, and mentorship. Tillman's path into workers' compensation was serendipitous. A chance encounter led her to a workers' compensation department when she was just 20, unaware of what it entailed. Today, her dedication to the field resonates deeply as she lives out the golden rule, finding fulfillment in helping others navigate complex workers' compensation processes. One defining moment solidifying her passion was an escalated call from a recently vacated desk. A customer, besieged by an injured worker's payment concerns, was at wit's end due to multiple errors. Tillman swiftly intervened, rectified the mistakes, expedited payments, and salvaged a critical client relationship, fueling her unwavering zeal for the field. Her vision for the future of workers' compensation revolves around compassion, exceptional service, and operational excellence. Beyond her managerial responsibilities, Tillman aspires to nurture upcoming professionals, instilling in them a mindset focused on compassion and integrity. Tillman finds joy in continuous learning and teaching, emphasizing that in this dynamic industry, one never truly masters everything.

Outside work, Tillman's passion for singing and running a cosmetic business for over 25 years allows her to inspire and uplift others beyond the workers' compensation realm. She remains a steady presence, providing guidance and stability amidst the challenges facing the industry. Tillman's dedication to mentorship and diversity, equity, and inclusion efforts reflects her commitment to leaving a lasting legacy of compassion and leadership. Her advice to those struggling with work-life imbalances is to prioritize and organize, leaving room for flexibility while ensuring tasks are accomplished within specified timeframes. In a bid to address industry challenges like talent scarcity and diversity gaps, Tillman envisions reshaping the industry's image, especially among recent graduates, by showcasing insurance as a path to success. Her journey exemplifies the importance of self-care, emphasizing that personal well-being is crucial for presenting one's best self at work. Tillman's commitment to staying abreast of industry trends involves continuous learning through CE courses, conferences, and networking with experts, ensuring her team delivers topnotch work. Amidst the demanding nature of her role, supportive relationships, and cherished downtime activities like music and spending time with family, serve as her rejuvenating fuel. In essence, Tamara Tillman's unwavering dedication, compassionate leadership, and commitment to holistic wellbeing exemplify the core values required to thrive in the dynamic realm of workers' compensation. Her journey stands as a testament to the transformative power of empathy, mentorship, and personal growth in the professional sphere.

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Michael Anderson A Leader in Workers' Compensation Michael's weekly agenda presents a dynamic blend of activities. He dedicates his time to cultivating relationships with both existing clients, ensuring their continued satisfaction, and prospective clients, a vital component of driving the company's growth. His unwavering commitment to delivering exceptional service extends to nurturing bonds with potential clients. Additionally, Michael relishes opportunities to participate in regional conferences and conduct quarterly stewardship meetings with clients. These activities underscore his unwavering dedication to building strong and lasting client partnerships.

In an exclusive interview with Bloom Magazine, we had the privilege of sitting down with Michael Anderson, Senior Executive National Sales at TRIUNE Health Group. Michael's impressive career in the workers' compensation industry spans over two decades, making him a highly respected figure in the field. In this comprehensive discussion, we explore Michael's remarkable journey, gain valuable insights into the industry, and celebrate his personal and professional achievements.

The workers' compensation landscape has undergone significant transformation since Michael's entry into the field. Data has emerged as a powerful force, directly influencing outcomes by reducing medical expenses and enhancing the return-to-work (RTW) process. While these advancements hold great promise, concerns surrounding opioid utilization continue to persist, despite strategic interventions by Pharmacy Benefit Managers (PBMs). The overutilization of physical therapy services also remains a pressing concern, prompting proactive measures by employers to address this issue.

Michael's introduction to the workers' compensation industry was a seamless fusion of his educational background and career aspirations. With a solid foundation in Public Health/Safety & Risk Management, he discovered that his academic pursuits harmonized perfectly with the industry's objectives. Remarkably, Michael admits that prior to joining this field, he was entirely unaware of the existence of the workers' compensation industry —an intriguing testament to the unexpected and diverse career opportunities life can unveil.

Michael's life story is characterized by remarkable achievements, including his 13-year tenure in the US Army— an experience that profoundly shaped his character. Equally commendable is his distinction as the first member of his family to attain a college degree, a milestone that has inspired his younger brother to follow a similar path. Michael's adventurous spirit has led him to undertake daring feats, such as Australian rappelling, during his military service.

Central to Michael's repertoire of essential skills is the art of effective communication. Serving as the crucial link between medical updates and injured workers and their families, the ability to convey information clearly and empathetically is paramount. Additionally, a profound understanding of metrics and data analytics is indispensable for informed decision-making—a cornerstone of the industry's success. Among the invaluable lessons Michael has gathered throughout his career, he places particular emphasis on the virtues of patience, thoroughness, and leadership. He firmly believes that deriving personal satisfaction from one's work is the key to enduring success.

Michael Anderson's journey within the workers' compensation industry stands as a powerful testament to the remarkable career that unfolds when passion, unwavering dedication, and a genuine commitment to client service are guiding principles. As the industry continues to evolve, individuals like Michael play pivotal roles in shaping its trajectory, steering it toward positive transformation and safeguarding the welfare of injured workers and their families. Armed with a distinctive blend of skills, leadership acumen, and creative vision, Michael remains an indispensable asset in the ever-evolving domain of workers' compensation.

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DoctorSpotlight The Doctor Spotlight section is an excellent reference for those who want to familiarize themselves with the industry's top Workers' Compensation doctors. Through our interviews, we highlight doctors who are experts in their respective fields and learn about their professional journey and passion for their work. We also inquire about what qualities make a great Workers' Compensation doctor and how they prioritize meeting the needs of their injured workers in their practice management.

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Rahul V. Deshmukh, MD A Leading Orthopedic Surgeon Dedicated to Helping Injured Workers Get Back to Work

Share a defining moment in your life that influenced your decision to become a doctor. At the dinner table growing up, I was able to witness firsthand, through my parents, the gratitude that comes from helping and serving others. They would tell us stories at the dinner table. Although I pursued other interests in engineering and law, these stories always stayed in the back of my mind and influenced me to seek a medical career myself.

What is your medical specialty? I am a board-certified, triple fellowship-trained orthopedic surgeon with a specialty focus in Sports Medicine and Joint Replacement. How many years have you been practicing in your field? I have been practicing orthopedic surgery for 20 years. What inspired you to specialize in your field of expertise? I love that as an orthopedic surgeon, my patients can see immediate results and a dramatic improvement in their quality of life. From a young age, I was fascinated by the intricacies of the musculoskeletal system and its impact on a person's overall well-being. The ability to restore mobility quickly and alleviate pain through surgical interventions motivated me to pursue a career in orthopedic surgery. Which medical school did you attend? I attended Harvard Medical School and the Harvard Combined Orthopedic Residency Program. What is an interesting fact about you that most people don't know? I both flew and jumped out of planes before graduating from high school. What inspires and motivates you every day to improve and excel in your work? The opportunity to positively impact the lives of my patients and help them regain their quality of life is what inspires me every day. Witnessing their journey from injury to recovery is incredibly rewarding and serves as a constant motivation to improve my skills and knowledge.

What do you find most rewarding about practicing medicine, particularly in the context of workers' compensation? It’s the ability to help individuals who have experienced work-related injuries regain their functionality and return to work. Seeing the positive impact of my interventions on their quality of life and livelihoods is incredibly fulfilling. What guiding philosophy do you follow when treating injured workers? My guiding philosophy when treating injured workers is to provide comprehensive and patient-centered care. I believe in taking a multidisciplinary approach, working closely with other healthcare professionals, employers, and insurers to ensure optimal outcomes and facilitate a smooth return to work process. What is the preferred method of contact for adjusters, nurses, or employers seeking to reach you and your staff? We have a dedicated work comp contact center to assist in the care management of injured workers Monday through Friday 8am to 5pm. To authorize care and initiate treatment, you can reach the contact center team at 904.394.2494 or email us at WorkComp@se-ortho.com. BLOOM MAGAZINE | 24

Isaac A. Gooding, MD Pioneering Pain Management and Rehabilitation in Workers' Compensation Share a defining moment in your life that influenced your decision to become a doctor. At the dinner table growing up, I was able to witness firsthand, through my parents, the gratitude that comes from helping and serving others. They would tell us stories at the dinner table. Although I pursued other interests in engineering and law, these stories always stayed in the back of my mind and influenced me to seek a medical career myself.

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IMMEDIATE CARE FOR INJURED EMPLOYEES According to the Bureau of Labor and Statistics, last year 2.8 million non-fatal workplace injuries were reported. Among these injuries, sprains, strains, fractures and injuries to the back or neck were among some of the most common. At Southeast Orthopedic Specialists, a multidisciplinary team of orthopedic and spine specialists are experts in treating work-related injuries utilizing the latest treatment options.

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Check C. Kam, MD Championing Workers' Compensation Care

Dr. Kam: In the workers' compensation industry, I

believe

that

can

make

significant

improvements by streamlining processes. For example, workers with orthopedic injuries would benefit by seeking care first from one of our orthopedic walk-in clinics or scheduling a physician’s same-day appointment, rather than seeking care from a general medical urgent care center. This approach saves time, reduces costs, and minimizes patient frustration. Bloom Magazine: It's clear that efficient communication is vital in workers' compensation cases. How do you ensure clear and precise communication among all involved parties? In this exclusive interview with "Bloom Magazine, we have the privilege of sitting down with Dr. Check C. Kam, an Orthopedic Hand and Upper Extremity Surgeon from South Florida Orthopaedics & Sports Medicine (SFO), the largest and toprated orthopedic group on the Treasure Coast, including various orthopedic subspecialties. This distinguished practice has earned the prestigious title of "Best Doctors in Workers' Compensation" for 2023. In our conversation, we explore Dr. Kam's commitment to his patients and his mission to assist injured workers in returning to work promptly and safely. Bloom Magazine: Dr. Kam, thank you for joining us today. Can you share what inspires your dedication to the field of workers' compensation? Dr. Kam: Thank you for having me. My inspiration comes from a deep desire to assist as many people as possible with the resources available to me. I’m motivated to make a difference by treating all patients – including workers' compensation patients - with dignity, respect, and professionalism. Bloom Magazine: Your philosophy of treating injured workers with compassion and empathy is commendable. What changes or improvements do you believe can be made in the workers' compensation industry to enhance patient care further?

Dr. Kam: Clear communication is a key to success in managing workers' compensation cases. I avoid medical jargon, speak slowly and precisely, and ensure that everyone involved understands the treatment plans. This approach fosters trust and collaboration among patients, employers, insurers, and other stakeholders. Bloom

Magazine:

Can

you

discuss

any

innovative treatment methods or approaches you've implemented to enhance outcomes for injured workers? Dr.

Kam:

We've

introduced

innovative

techniques such as advanced local anesthetic surgery for small hand injuries and minimally invasive arthroscopic shoulder repair techniques. These

methods

have

significantly

reduced

recovery times, allowing injured workers to return to their jobs. BLOOM MAGAZINE | 28

Bloom Magazine: Dr. Kam, what sets South Florida Orthopaedics & Sports Medicine apart and makes it unique in the field of workers' compensation care? Dr. Kam: South Florida Orthopaedics & Sports Medicine functions with the efficiency and expertise as a large practice, while maintaining the flexibility and nimbleness of a private practice to prioritize individual patient’s customized care. We strive to continually improve our delivery of exceptional patient care which ensures each patient’s best possible outcome. Bloom Magazine: Finally, could you share any insights about the practice as a whole and the recent recognition as the "Best Doctors in Workers' Compensation" for 2023? Dr. Kam: Our practice’s goal is Feel Better Faster - to return injured workers back to work - resuming their best life - as quickly as possible. We are committed to easy access for carriers and case managers, and to prompt scheduling with one of our physician experts. Our dedicated Workers’ Compensation Coordinator, Tami, serves as the point of contact for carriers, adjusters, and case managers, ensuring each step of the Workers’ Comp process is expedited. She closely

monitors

authorizations,

and

patient

scheduling,

documentation,

appropriate

including

our

commitment to same-day DWC-25, office notes, and orders as needed. We fully support the injured worker’s journey to recovery. In conclusion, Dr. Check C. Kam's dedication to injured workers, combined with South Florida Orthopaedics & Sports Medicine's recognition as the "Best Doctors in Workers' Compensation" for 2023, exemplifies the practice's commitment to providing exceptional care to those in need. To schedule appointments with Check C. Kam, MD, please contact SFO dedicated Workers’ Comp Coordinator at (772) 403-2298 or via email at WorkComp@SouthFlaOrtho.com. Same or next-day appointments are available, and you can also arrange for second opinions and independent medical examinations (IMEs) as needed.

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Did you know that OM WorkCompReady™ Doctors are available to conduct on-site tours of workplace sites? By arranging a site tour, these dedicated doctors can provide valuable insights to enhance workplace safety and optimize your employees' well-being. During a site tour, OM WorkCompReady™ Doctors thoroughly assess your workplace environment, identifying potential hazards and evaluating ergonomic factors. Their medical expertise allows them to offer practical recommendations to mitigate risks, creating a safer work environment and promoting overall employee well-being.

QUESTIONS? Email: info@ommktg.com Webiste: www.ommktg.com Instagram/Facebook: @weareommarketing

Daniel S. Husted, MD The Top Choice for Employers Seeking Quality Care

Dr. Husted's reputation as a dedicated and caring physician who focuses on getting patients back to work has made him a trusted name among employers in Port Saint Lucie. His commitment to the well-being of employees is unmatched, and employers have full confidence in his ability to provide the best care possible. The accolade bestowed upon South Florida Orthopaedics & Sports Medicine as the best in workers' compensation for 2023 highlights the practice's unwavering commitment to delivering top-tier care to injured workers. Dr. Husted's leadership and expertise play a crucial role in this recognition, solidifying his status as a trusted partner for employers seeking quality healthcare solutions for their workforce.

Employers all along the Treasure Coast turn to Dr. Daniel S. Husted for exceptional care for their injured workers. Dr. Husted is renowned for his unwavering commitment to patient well-being and his proven track record of delivering outstanding outcomes, assisting employees in returning to work with the highest quality of care. He is the preferred physician for employers in the Treasure Coast area. South Florida Orthopaedics & Sports Medicine, Dr. Husted's practice location, has rightfully earned the prestigious title of being the best in workers' compensation for the year 2023. Dr. Husted's journey into the medical profession began with the completion of his Medical Degree at the University of Florida College of Medicine in 2000. His educational foundation laid the groundwork for a career marked by excellence and compassion. Continuing his pursuit of knowledge and his desire to make a difference, Dr. Husted furthered his education at Yale University, where he completed both his Surgical Internship and Orthopedic Residency. These formative years prepared him for the challenges that lay ahead in his career. In 2006, he pursued a Spine Surgery Fellowship at SpineCare, San Francisco Spine Institute, refining his skills in spine surgery. This specialized training equipped him with the expertise necessary to tackle the complexities of spine-related issues.

In the field of workers' compensation, Dr. Daniel S. Husted truly stands out as the go-to physician for helping injured employees recover their health and swiftly return to work. Employers trust him because of his unwavering dedication, the excellent care he provides, and his commitment to ensuring a productive workforce. Dr. Husted isn't just a doctor; he's a crucial ally in the journey toward employee recovery and the restoration of their ability to work. With his extensive experience and strong dedication to his patients, Dr. Husted is the top choice for employers in Port Saint Lucie seeking highquality care for their workforce. To schedule appointments with Dr. Husted, please contact our dedicated Workers’ Comp Coordinator at (772) 403-2298 or via email at WorkComp@SouthFlaOrtho.com. Same or next-day appointments are available, and you can also arrange for second opinions and independent medical examinations (IMEs) as needed. BLOOM MAGAZINE | 31

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Meet Dr. Michael Behr Medical Director of OrthoAtlanta

BLOOM: Could you elaborate on the key strategies OrthoAtlanta employs to effectively manage workers' compensation cases? Dr. Behr: Certainly. Our approach revolves around communication, collaboration, and compliance. We emphasize the following:

In our quest to uncover inspiring stories of leadership and excellence in the healthcare field, BLOOM Magazine had the privilege of sitting down with Dr. Michael Behr, the Medical Director of OrthoAtlanta. This prestigious orthopedic practice, headquartered in Atlanta, Georgia, has rapidly grown into the largest private orthopedic practice in the state, boasting 23 locations across Georgia, including Atlanta, Macon, and Augusta. Dr. Behr shared insights into OrthoAtlanta's journey, its unique approach to workers' compensation, and the leadership principles that have driven its success. BLOOM: Dr. Behr, thank you for taking the time to speak with us today. Could you share with our readers the story of OrthoAtlanta's growth and evolution over the past four years? Dr. Behr: Absolutely, and thank you for having me. Over the past four years, OrthoAtlanta has experienced significant expansion and transformation. We've worked tirelessly to make high-quality orthopedic care accessible to more communities in Georgia. We've doubled the number of physicians in our practice and established 23 locations, which has been an incredible journey. BLOOM: OrthoAtlanta has gained recognition for its innovative approach to workers' compensation. Can you tell us more about how you view this aspect of your practice? Dr. Behr: Workers' compensation is a crucial part of our practice. We believe that individuals injured on the job deserve the same level of care and attention as professional athletes. Our approach is all about helping these individuals get back to work safely and efficiently, mirroring the way athletes are treated to return to their respective sports. It's about understanding the unique needs and challenges faced by injured workers and tailoring our care accordingly.

Comprehensive Communication: We promptly notify workers' compensation insurance carriers and claims administrators, providing all necessary documentation. Customized Treatment Plans: Each patient receives a personalized treatment plan, encouraging adherence to medical appointments and rehabilitation guidelines. Collaborative Return-to-Work Plans: We work closely with injured workers, employers, and medical professionals to create customized return-to-work plans. Legal Compliance: We stay well-versed in local workers' compensation laws and regulations to ensure compliance with reporting and documentation requirements. Open and Transparent Communication: We maintain open lines of communication, addressing concerns and questions promptly. Progress Monitoring and Adaptation: Regular assessments allow us to adjust treatment and return-towork plans as needed. Preventive Education: We emphasize workplace safety to prevent future injuries and conduct safety training sessions. Legal Support When Required: In case of disputes, we involve legal counsel to represent our patients' best interests. Meticulous Record-Keeping: Detailed records are maintained throughout the workers' compensation process, which can be crucial in case of disputes or audits. BLOOM: Lastly, Dr. Behr, could you share some insights into your leadership philosophy and how it has contributed to OrthoAtlanta's success? Dr. Behr: Leadership, to me, is about fostering collaboration, nurturing innovation, and prioritizing patient-centered care. It's not just about me but about our entire team of physicians and healthcare professionals. Together, we've been able to adapt to changing healthcare landscapes, embrace innovative approaches, and, most importantly, put patients at the center of every decision. Leadership means setting an example and inspiring others to strive for excellence, and I'm fortunate to work with a team that shares this vision. Dr. Michael Behr's leadership at OrthoAtlanta has played a pivotal role in the practice's journey to becoming a leader in orthopedic care and workers' compensation. His visionary approach, dedication to patients, and commitment to excellence shine as an inspiring example of what can be achieved through collaborative leadership in the healthcare field. OrthoAtlanta's story is one of growth, innovation, and a relentless pursuit of excellence that benefits both patients and communities across Georgia.

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Craig D. Steiner, MD Getting Injured Workers Back to Work

Dr. Steiner: Well, my expertise in this field has been well-recognized. I've always strived to offer the highest level of care, understanding that injured workers are valuable members of the workforce. Employers can trust that I will do everything possible to facilitate their recovery and return to work. Bloom Magazine: Dr. Steiner, you practice at the Orthopaedic Center of South Florida, recipients of the Best Doctors in Workers' Comp Award for 2022 and 2023. Could you share more about your role within the center?

Bloom Magazine had the opportunity to sit down with Dr. Craig Steiner, a Board-Certified & Fellowship-Trained orthopaedic surgeon. At Bloom Magazine, we take pride in sharing stories of the finest doctors specializing in workers' compensation—the go-to physicians for employers. Bloom Magazine: Dr. Steiner, could you tell us about your dedication to helping injured workers recover and return to their jobs? Dr. Steiner: Absolutely, it's my foremost priority. I'm deeply committed to ensuring the well-being of my patients. When injured workers can return to work as soon as it's medically feasible, it's a win for everyone involved.

Dr. Steiner: Certainly, I'm proud to be a part of the Orthopaedic Center of South Florida, where we are dedicated to providing exceptional care to injured workers. My role here allows me to focus on ensuring the well-being of my patients and facilitating their return to work when it's medically appropriate. It's a privilege to be associated with such a renowned institution. Bloom Magazine commends Dr. Steiner for his dedication to the well-being of injured workers and his commitment to facilitating their recovery and return to work. To schedule an appointment for an injured worker, please contact the dedicated department at Workcomp@ocsfdocs.com or visit www.ocsfdocs.com.

Bloom Magazine: You specialize in treating a wide range of spinal disorders. Could you elaborate on the areas you cover? Dr. Steiner: Certainly, I specialize in addressing spinal disorders spanning from neck to lower back issues. My aim is to provide the best possible care to alleviate pain and enhance functionality. Bloom Magazine: Employers seek exceptional care for their workers. What makes you the trusted choice for them? BLOOM MAGAZINE | 35

RETURNING INDUSTRIAL ATHLETES BACK TO WORK AS EFFICIENTLY AND SAFELY AS POSSIBLE.

At Orthopaedic Center of South Florida, our dedicated physicians take great pride in their ability to help injured workers regain their well-being and return to their jobs. OM

BEST DOCTORS

2022

2023

IN WORKERS'2 COMPENSATION 0 2 2

DELRAY BEACH | MIAMI LAKES | PEMBROKE PINES | PLANTATION | TAMARAC

954.473.6344 | OCSFDOCS.COM | WORKCOMP@OCSFDOCS.COM

MyWorkers' Compensation Philosophy We asked the industry leaders and physicians what their Workers' Compensation philosophy is, and here's what they had to say.

BLOOM MAGAZINE | 37

Joan Jutras Senior Claims Representative Relation Insurance Services My workers' compensation philosophy is to treat the injured worker as I would like to be treated. Another philosophy is to stay in contact with all the parties involved, which includes returning phone calls and e-mails and be professional during the life of the claim.

Amy Wood Senior Special Claims Investigator Summit My workers' compensation philosophy is to assist those injured and my honor to watch them heal.

Annette Cannon Attorney/Mediator The Mediation Group My workers compensation philosophy is to be open minded and fair in all of your dealings. Don't take any case or actions personal. Always be the best version of yourself.

Sherrill Wilson WC Claims Managerr Darling Ingredients My workers compensation philosophy is to treat each injured worker with " love, patience, kindness, gentleness, empathy and provide hope in this already difficult life.

BLOOM MAGAZINE | 38

TIMELY CARE EXPERT SPECIALISTS DEFINITE DIAGNOSIS SAME DAY APPOINTMENTS

BEST DOCTORS

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Appointments: 772-646-0106 (opt 3 then opt 7) Fax: 772-564-8153 Email: workcomp@veroortho.com

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TellUs WhatYouDo Welcome to Bloom's "Tell us what you do" series! Our purpose with this series is to celebrate the best service providers in the workers' compensation industry who are the leading experts in their field. Our goal is to showcase their unique qualities, services, and products, and to provide our audience with insights into what makes them exceptional.

BLOOM MAGAZINE | 40

Jadell Mendez

Founder and CEO of MEDTeam Care Management, Inc.

Today, we have the privilege of speaking with Jadell Mendez, the President and CEO of MEDTeam Care Management, Inc., an esteemed expert in the field of medical case management. With over two decades of experience in the workers' compensation industry, Jadell has invaluable insights to share about the role of nurse case managers and when their involvement is most crucial. Bloom Magazine: Thank you for joining us today, Jadell. To begin, could you tell us a bit about MEDTeam Care Management and your journey in the field? Jadell Mendez: Absolutely, it's a pleasure to be here. MEDTeam Care Management was founded in 2020 with the goal of providing top-notch medical case management services. Prior to establishing the company, I spent 20 years working alongside multiple claim adjusters and employers in the workers' compensation industry, serving clients from small independent locals to nationwide multi-level employers in Florida. Throughout those years, I had the opportunity to coordinate care for a wide range of cases, from minor injuries to catastrophic level cases. This extensive experience helped me identify the essential elements of an effective medical case management team. We believe in the power of collaboration and early communication to ensure the best outcomes for all parties involved. Bloom Magazine: That's commendable, Jadell. Given your extensive background, could you share your perspective on when it's most beneficial to involve a nurse case manager in workers' compensation claims?

Jadell Mendez: Certainly. Nurse case managers play a vital role in ensuring efficient medical care, cost control, and favorable outcomes for injured employees. It's essential to establish clear guidelines for their involvement. Based on my experience, I can highlight some key criteria for triggering nurse case manager involvement. Severe Injuries: In cases involving severe injuries, such as brain and brain stem injuries, catastrophic injuries, spinal cord damage, amputation of limbs, or third-degree burns, the expertise of a nurse case manager can be particularly beneficial. Complex Cases: When cases become complex due to narcotic addictions, a lack of medical improvement during treatment, suspected improper or inadequate treatment, employee noncompliance with doctor's instructions, or missed medical appointments, nurse case managers can help navigate these challenges. Specialist Referrals: If the initial medical provider refers the injured employee to a specialist, it's an excellent time to involve a nurse case manager to ensure seamless and timely coordination of care. Independent Medical Examinations: Nurse case managers should also be involved in the process to set up and coordinate an independent medical examinations to provide valuable input and ensure fairness. Bloom Magazine: Those are insightful criteria, Jadell. What are your thoughts on the role of nurse case managers in less severe cases? Jadell Mendez: In cases that are less severe but still significant, such as amputations of fingers or toes, burns covering limited skin areas, or injuries like sprains, strains, or fractures requiring time off work, nurse case managers can still make a positive impact. Their involvement can help expedite recovery, ensure proper treatment, and facilitate a smooth return to work, ultimately reducing the overall cost and duration of the claim. One of the most important aspects of a nurse case manager’s roll is to keep all parties involved in the claim handling process well informed of the injured worker’s (IW) medical and work status. This will include the claim adjusters, employers, risk managers and even attorneys which working in conjunction will be key players to find the best way to help the IW’s rehabilitation for a safe and quick return to work.

BLOOM MAGAZINE | 41

Bloom Magazine: That's a balanced perspective, Jadell. Could you tell us about how MEDTeam Care Management approaches the integration of nurse case managers into the claims process? Jadell Mendez: At MEDTeam Care Management, we believe in an integrated team approach. From the moment we are involved in a case, we work closely with all parties, including the injured employee, employer, claim adjusters, and medical providers. Early and open communication is key. We assist in selecting the right medical provider, creating alternative return-to-work programs, and monitoring the progress of the injured worker. Our goal is to ensure that no excessive costs are incurred, and we aim for the best possible outcome for all parties involved. Bloom Magazine: It's evident that collaboration is at the heart of your approach. Before we conclude, could you share any final thoughts or advice for those navigating the complex world of workers' compensation claims? Jadell Mendez: Absolutely. In the complex landscape of workers' compensation claims, involving a nurse case manager at the right time can be a game-changer. Clear guidelines and open communication are essential. I encourage employers and insurers to consider the expertise of nurse case managers, especially in cases where their involvement can lead to better outcomes for all stakeholders. It's about providing the best care and support for the injured worker while ensuring cost control and efficiency in the claims process. Sharing important information is a key to expedite the claim handling process in a fair way to all parties. We could mention for example, prior medical history, prior W/C claims, prior employments/jobs, current social situations, current family and support systems, financial situations, employer’s ability to modify job position based on current medical issue, etc. Bloom Magazine: Thank you, Jadell, for sharing your valuable insights and expertise with us today. Your perspective on the role of nurse case managers in workers' compensation claims is incredibly informative and enlightening. MEDTeam Care Management, under Jadell Mendez's leadership, embodies a commitment to excellence and collaboration in the field of medical case management, emphasizing the importance of nurse case managers in achieving successful outcomes in workers' compensation claims.

EMAIL: referrals@medteamcare.com PHONE: (786) 355-7132 FAX : (888) 501-8210 BLOOM MAGAZINE | 42

RECOVERY BEGINS AND ENDS WITH THE ORTHOPEDIC CLINIC.

Our physicians are trained in a wide range of specialties, which allows us to provide expert care for a variety of workers’ injuries. GENERAL ORTHOPEDICS TRAUMA & FRACTURE CARE SPINE HAND & UPPER EXTREMITY FOOT & ANKLE SPORTS MEDICINE ARTHROSCOPIC SURGERY TOTAL JOINT CARE INTERVENTIONAL PAIN MANAGEMENT OM

BEST BEST DOCTORS DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

IN WORKERS'2 COMPENSATION 0 2 2

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2023

VOLUSIA AND FLAGLER Workers’ Compensation Department Direct Phone: 386-944-1068| Fax: 386-310-1285 Work Comp Email: workcomp@orthotoc.com

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Claire Quinlan Leading the Way in Healthcare Management "We each must understand what issues the others are facing. Our Most effective relationships consist of Quarterly or even Monthly meetings with the professionals involved. This is part of the available complimentary Services we offer You," Claire Quinlan adds.

In 2024, as the healthcare industry braces itself for new challenges, one woman stands at the forefront, ready to lead the way with a vision deeply rooted in partnership and collaboration. Claire Quinlan, the dynamic CEO of Quinlan Medical Management, offers her insights and words of wisdom: “In 2024, You are Moving Ahead with New Challenges… Let Us Work with You to assist with Your Specific Issues. Why? Because We have Always considered ourselves your Health Care Partners," says Claire Quinlan. Claire Quinlan's commitment to healthcare partnerships is not just a tagline—it's a philosophy that defines Quinlan Medical Management's approach to healthcare management. “We are Always available to Meet with you and discuss changes that are occurring. Any change that affects the Employer, the Employee, the Claims Administration, or the HealthCare Professionals. Effects All," Claire Quinlan emphasizes. In an era of rapid healthcare transformation, Claire underscores the importance of understanding every facet of the industry to provide unwavering support.

Quinlan Medical Management doesn't settle for the ordinary client-vendor relationship. They proactively foster open lines of communication and collaboration. "There are so many Areas Discussed that affect us all. They can run the spectrum from Communication to Implementing changes in services authorized, Compliance, or utilization of AI in a safe and Productive manner. Everything is on the table," says Claire Quinlan. Claire's vision extends beyond boundaries, encompassing essential topics such as communication strategies, innovative service implementation, compliance, and the responsible utilization of AI in healthcare. "Whether you are presently our Client or Not, let us hear from you," Claire Quinlan extends a heartfelt invitation to all who seek Quinlan Medical Management's expertise, regardless of their current client status. If you're looking for a dedicated and innovative healthcare ally in 2024 and beyond, reach out to Claire at Claire.Quinlan@QMMcorp.com. Quinlan Medical Management is poised to support and collaborate with you on your healthcare journey, just as Claire has always considered themselves your Health Care Partners. BLOOM MAGAZINE | 44

DID YOU KNOW? Direct to specialist care can save roughly 60% on workers' compensation claims. Dr. Tosca Kinchelow is a highly skilled specialist at The Orthopaedic Hand and Arm Center, where she focuses on the diagnosis and treatment of workrelated injuries. She is well-versed in the Florida Workers' Compensation system and is dedicated to helping injured workers recover and return to work effectively. At the Orthopaedic Hand and Arm Center, our mission is to provide top-quality care and support to individuals who have sustained work-related injuries, so they can make a full recovery and get back to their job duties as soon as possible.

www.orthohandandarm.com Serving Broward and Miami-Dade counties

BEST BEST DOCTORS DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

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2023

WORKERS COMPENSATION DEPARTMENT Phone: 888.908.9036 Email: info@myohac.com

2023 BLOOM Awards Winners We are pleased to announce the Bloom Awards honorees for 2023. These are the leaders, doers, difference makers, and trailblazers in the workers' compensation industry. Being nominated for a bloom award is an honor, regardless of whether you win! You're already a winner just by being nominated! Each award category has multiple winners, all of whom were chosen by their fellow industry professionals. All 2023 winners on this list have met a maximum number of votes to be chosen as a winner.

Nominations for the 2024 Bloom Awards will open in March.

Congratulations to all our winners and nominees! Disclaimer: The BLOOM Awards are solely decided by votes from people in the workers' compensation industry. BLOOM doesn't select the winners. The advisory board's main role is to oversee a fair voting process, not to choose the award recipients. BLOOMMAGAZINE MAGAZINE| |78 46 BLOOM

Assistant Vice President Claims Pamela Last | Summit

Making A Difference Award Lindsey Bressi | ReEmployAbility Elizabeth Swonger | CCMSI Kendall Taylor | Waste Pro USA Rosemary Mckenzie Ferguson | Craig's Table

Emerging Leader Award Alex Paya | Gallagher Bassett Lucrecia Martinez | Boomerang

Leader of the Year Award Elizabeth Swonger | CCMSI

Extraordinary Workers’ Compensation Coordinator Award Ernesto Sierra | Center for Bone and Joint of the Palm Beaches

Extraordinary Workers’ Compensation Claims Assistant Award Wanda Borelli | CCMSI Gina Delatorre | Amtrust North America Christy Hayes | Signal Mutual John Frederick | CCMSI

Most Influential Award Dr. Claire Muselman | Dr. Claire C. Muselman Josh Diggs | Modern Reign Insurance Brokers Valerie Horton-Rakes | City of Tampa

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Rehabilitation Specialty Provider Award PAM Health Rehab Without Walls Boomerang Brooks Rehabilitation

Superior Urgent Care and Occupational Medicine Award Miami Hialeah Medical Group Physicians Health Center

TPA Of The Year Award Gallagher Bassett

Service Provider Of The Year Award DocClear USA

Adjuster Of The Year Award Daniela Beltran | Amtrust North America

Woman Of The Year Award Isabel Dovale | Gallagher Bassett

Game Changer Of The Year Award Lucia Galindo | RehabOne Medical Group

Podcast Of The Year Award ReAudio: ReAssess Your Workers Comp Toolbox

Person Of The Year Award Eunice Gutierrez | AmeriSys

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Congratulations to all of the 2023 winners! Please be advised that you will be notified via email about your award. If you have not yet heard from a Bloom representative, please get in touch with Samantha at samantha@ommktg.com. Please allow up to two weeks to receive your certificate, as we have many winners to contact.

THIS IS A BIG MOMENT AND WE CELEBRATE YOU!

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Miami Surgical Center THE GO-TO FOR WORKERS' COMP HIP ARTHROSCOPY EXCELLENCE Written by Mari Diaz Adjusters and nurses understand the critical nature of choosing the right surgical center for injured workers. In the world of workers' compensation, where every moment counts, the decision of where to provide the best care for injured workers is not to be taken lightly. Employers, adjusters, and nurses all share the common goal of prioritizing the well-being of their injured workers, and finding a medical partner and doctors who align with this vision is paramount. Miami Surgical Center rises to the forefront as the go-to choice for employers and their partners in workers' compensation. Their stellar reputation for excellence and their understanding of the intricate paperwork involved in managing injured workers make them a trusted and indispensable partner in the field. Miami Surgical Center has rightfully earned the title of the Center of Excellence for Hip Arthroscopy, setting the industry standard for providing relief from agonizing hip pain and expediting the recovery of injured workers. Their exceptional track record includes performing the highest number of Hip scope surgeries in South Florida, establishing them as synonymous with excellence in orthopedic care. This article aims to cast a well-deserved spotlight on two exceptional surgeons, Dr. Mauricio Herrera and Dr. J. Pieter Hommen, both of whom have played pivotal roles in cementing Miami Surgical Center's reputation as the Center of Excellence for Hip Arthroscopy. However, their mission extends beyond merely addressing hip pain; it encompasses the expeditious recovery of injured workers and the delivery of quality care with exceptional outcomes.

In this interview with Bloom magazine, we seek to share their perspective on hip arthroscopy in treating injured workers, highlighting outcomes with substantial improvement in overall function and high rates of return to work. At the forefront of their medical practice is Hip Arthroscopic Surgery, a minimally invasive procedure that has transformed orthopedic care. Dr. Herrera and Dr. Hommen are not just skilled surgeons; they are pioneers in this revolutionary field, harnessing the power of arthroscopy to diagnose and treat various hip conditions.

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Dr. Herrera, affiliated with the Miami Institute for Joint Reconstruction, has earned recognition for his unparalleled expertise in hip arthroscopy. He emphasizes, 'Hip arthroscopy allows us to explore and address hip issues with precision, minimizing trauma and maximizing patient comfort. It's about delivering exceptional outcomes.' Meanwhile, Dr. Hommen, practicing at the Hommen Orthopedic Institute, shares the same passion for hip arthroscopy. 'Our focus is on restoring mobility, eliminating pain, and enhancing the quality of life for our patients,' he affirms. Transformative Patient Outcomes What truly sets these doctors apart is their unwavering commitment to achieving remarkable outcomes for their patients. Through hip arthroscopy, they have been able to provide relief to individuals who once suffered from debilitating hip pain, limited mobility, and the risk of longterm hip issues. Patients who undergo hip arthroscopy with Dr. Herrera and Dr. Hommen experience shorter recovery times, reduced scarring, and, most importantly, freedom from hip-related discomfort. As Dr. Herrera puts it, 'Our patients regain their active lives, and for many, this means returning to work with renewed vigor.' Empowering Patients for a Brighter Future In addition to their surgical expertise, Dr. Herrera and Dr. Hommen understand the importance of comprehensive care. They work closely with employers, adjusters, and case managers to ensure a seamless process for patients navigating the complexities of workers' compensation cases.

Miami Surgical Center is undoubtedly the 'Center of Excellence for Hip Arthroscopy' and a beacon of hope for injured workers. Dr. Mauricio Herrera and Dr. J. Pieter Hommen's dedication shines through, making Miami Surgical Center the top choice for employers and partnersinworkers'compensation.' -MariDiaz,Writer,BloomMagazine

Effective communication is key to their patient-centric approach. Dr. Hommen notes, 'We believe in keeping all stakeholders wellinformed. This not only facilitates the best possible care but also expedites the recovery process.' Dr. Mauricio Herrera and Dr. J. Pieter Hommen stand as exemplars of excellence in orthopedic care. Their dedication to performing hip arthroscopic surgery and achieving outstanding outcomes for their patients is second to none. As they continue to transform lives and restore the health and productivity of the workforce, their impact resonates far beyond the operating room, bringing hope and healing to those in need. For adjusters, employers, or case managers seeking to schedule a patient with Dr. Mauricio Herrera or Dr. J. Pieter Hommen, they can reach Miami Surgical Center at Phone: (305) 595-2414.

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J. PIETER HOMMEN, MD Dr. J. Pieter Hommen is a board-certified and fellowship-trained orthopedic surgeon with expertise in sports medicine and advanced arthroscopy of the shoulder, hip, elbow, knee, and ankle. Dr. Hommen is passionate about assisting injured workers in safely and efficiently returning to work. His dedication is evident in his commitment to evidence-based medicine, ensuring the diagnosis, treatment, and rehabilitation of injured workers align with the highest standards of care and best practices.

MAURICIO HERRERA, MD Dr. Mauricio Herrera is a board-certified orthopedic surgeon specializing in Sports Medicine and Arthroscopic Surgery, known for his exceptional expertise in facilitating the safe and efficient return of injured workers to their jobs. He is the trusted choice for employers in Miami seeking a highly skilled surgeon, especially for occupational injuries. Dr. Herrera excels in ensuring that employees recover effectively, enabling them to return to work with confidence.

His

strong

commitment

providing top-notch care for injured workers has established him as a preferred option for employers seeking the best possible care for their injured employees.

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Our mission is to improve patient outcomes, by ensuring high-quality care coordination and monitoring. We strive to promote dignity while advocating for our patient's health ensuring a safe return to work environment.

Work Place Accidents

FOR PROFESSIONAL CASE MANAGEMENT SERVICES CONTACT US AT Office: 786.471.4271 Mobile: 786.286.1801 Fax: 888.637.3889 Email: referrals@FieldCaseManagers.com

Work place injuries are unpredictable. Field Case Managers, Inc, is available to provide timely care coordination at any given time. This allows for the best possible outcome after an unfortunate event.

Medical Relations Field Case Managers, Inc. is always working with network physicians and providers to make sure that the injured worker is obtaining the best medical care and that the employers/carriers limit their expenses for unrelated care. We are able to expedite treatment, IME's, medical records, and same day medical care.

Insurance Companies and Adjusters Field Case Managers, Inc., contributes to ongoing and timely communication between injured workers, providers, employers, and carriers to provide up to date status of the claim; leading to a full circle notification.

Our team of skilled physicians fully understands the unique nature of workers’ compensation cases and utilizes the most advanced treatment techniques for shorter recovery times and faster healing.

WE'RE A TEAM At Miami Institute for Joint Reconstruction, we aim to get injured employees back to work as quickly and safely as possible. Our doctors are experts in diagnosing and treating workrelated injuries, and our dedicated Workers’ Comp team fully understands the rules and regulations of the Workers’ Compensation system in Florida. While our doctors provide medical care to the injured worker, our dedicated workers’ comp team will keep you – the employer, insurer or case manager – apprised of the treatment plan, progress and status along the way.

BEST BEST DOCTORS DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

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EMPOWERING EXCELLENCE IN WORKERS' COMPENSATION AND CAREER DEVELOPMENT Cannon Cochran Management Services, Inc. (CCMSI) has led the way as the gold standard third-party administrator for property and casualty programs since 1978, providing unrivaled workers’ compensation, liability, and property claims management. We bring together the best talent in the TPA industry and prioritize our client’s needs, goals, and expectations by utilizing innovative solutions, cutting-edge technology, and tailored approaches to claim services, loss control, managed care, internet claims analysis, and reporting services. As a privately held, 100% employee-owned company, CCMSI is accountable to our clients—not insurance carriers, brokers, or private equity funds, which empowers our team to make client-centric decisions and focus on longterm client value creation versus short-term financial performance. Our dedication to transparency and reputation for the highest quality client satisfaction, superior results, integrity, and promise fulfillment has earned us the respect of our clients and partners nationwide.

CCMSI does not believe in a one-size-fits-all approach and understands that each client comes to us with unique requirements. We listen and collaborate with them to deliver strategic, efficient, and cost-saving solutions and pride ourselves in exceeding expectations. Our client-focused approach has established CCMSI as the quality standard in our industry, with a client retention rate of 98%. We partner with self-insured groups and individual employers in diverse industries, including governmental, retail, manufacturing, healthcare, gaming, construction, transportation, and higher education. For the sixth consecutive year, CCMSI has been certified as a great workplace by the analysts at Great Place to Work®. Ensuring we have a positive work environment is essential to CCMSI’s success and future growth. Our culture allows us to attract and retain the highest quality staff and maintain the lowest turnover percentage in the industry, which provides continuity and consistent delivery of exceptional service for our clients. BLOOM MAGAZINE | 56

Without our greatest asset, our staff, we could not successfully deliver what matters most to our clients. CCMSI understands that strength and innovation are born from a diverse workforce—that assembling a team of individuals with divergent backgrounds and experiences enriches our company and how we serve our clients. Our Core Values and Principles are the driving forces behind our culture, philosophy, and claim-handling standards, as well as our recruiting, hiring, promoting, professional development, and compensation practices.

As a result, with collaborative efforts between our Corporate Claims Best Practices Committee, CCMSI’s Human Resources Department, several account managers, and key subject matter experts, we built and executed a comprehensive program strategy to recruit, train, and retain new adjusters through the CCMSI LevelUP Career Development Program. Touting an 85% achievement rate for those entering the program and a 90% retention rate for those who have graduated, LevelUP has been a tremendous success.

Our continued efforts and commitment to furthering a diverse, inclusive, and respectful workplace include appointing a chief diversity officer and installing a Diversity and Inclusion Policy that incorporates an annual Diversity Elective Day for employees to use at their discretion for observance, celebration, and/or service in honor of diversity and inclusion. CCMSI has over 1,500 employees from thirty-four offices who provide services for five hundred-plus individual self-insured employers, ten-plus captives, fortyplus primary insurance companies, and fifty-plus selfinsurance groups.

We designed the CCMSI LevelUP Career Development Program for individuals who want to apply their critical thinking, analytical, and customer service skills to an engaging career in the insurance industry. Through this immersive program, participants develop foundational skills and prepare to take on advanced professional roles within the company.

The Cornerstones of CCMSI’s Culture Team Member Ownership: As a 100% employeeowned company, each CCMSI team member is a vested owner, recognizing that the way to drive value in our company is to continue providing exceptional service to our clients. Manageable Caseloads and Claims Support: One of the ways we attract the best adjusters in the industry is by offering manageable caseloads (on average: 125 indemnity/225 medical-only files for workers’ compensation adjusters and 125 liability files for liability adjusters) and robust administrative support. Manageable caseloads permit their focus to remain on assisting the injured worker or claimant return to health and, as a result, closing claims swiftly and driving down our client’s cost of risk. Flexibility: We offer our adjusters flexible work schedules and work-from-home opportunities to allow for overall balance and growth as professionals and individuals. These cornerstones foster a culture that attracts the highest caliber team members focused on unparalleled client service. With an eye to the future, CCMSI began analyzing the number of staff who would be leaving the workforce in the coming years. As we continue to grow and expand and senior members plan for retirement, we recognize the need to replace outgoing personnel and develop a structured career development program for workers’ compensation and liability adjusters.

How is the LevelUP Career Pathway Program Structured?

LevelUP generally takes one year to complete and comprises four phases, incorporating work shadowing, eCourses, planned experiences, and assessments. Each phase establishes competency building blocks, such as learning CCMSI Best Practices, claim handling basics, how to conduct investigations, and opportunities to attend legal and claim reviews. LevelUP program participants are assigned mentors, who are some of the most respected professionals in the field, to answer questions, share their knowledge, and help mentees forge their career paths. To ensure participants' success and preparedness for the next phase, they are provided feedback and evaluated on claims handling comprehension and skill application. Once an individual graduates from the program, they are promoted to claim representative and presented with a certificate recognizing their achievement. To learn more about CCMSI’s LevelUP program, please visit https://www.ccmsi.com/LevelUP-program/ We are thrilled to share that CCMSI has formed an invaluable new partnership with Danville Area Community College (DACC), where students can earn a Claims Representative Certificate through a thirty-credit-hour, two-term program. In this unique partnership, CCMSI Senior Account Manager Kristi Weaver, ARM, AIC, SCLA, serves as DACC’s adjunct instructor for workers’ compensation courses, teaching weekly classes, writing the syllabus, and developing course materials. Kristi’s service in her full-time senior account manager role, in addition to her commitment to the success of the CCMSI/DACC partnership, is a testament to how strongly she believes in this program. After earning their certificate and meeting all eligibility requirements, graduates can apply for a paid eight-week internship with CCMSI, and upon completion, we may consider them for hire.

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THE COMPLEXITIES OF WORKPLACE INJURIES Navigating the Road to Recovery Once a human being sustains an injury, the mindset of this person becomes much more complicated. There are a lot of balls in the air through other responsibilities outside of the injury itself. What if we started introductions to the workers' compensation arena with a view inside the implications of the mind of an injured worker to understand the loopholes that can cultivate feelings of failure so we can do everything in our power to set all parties up for success to win? Looking into the potential pitfalls can help proactivity measures of individuals involved along the claims administration process to help assist in the most successful road to recovery. One of the initial hurdles to address is the unrealistic expectations often held by injured workers as they embark on their recovery process. Naturally, individuals in such circumstances long for quick results and a swift return to their pre-injury state. However, it is essential to convey that recovery is a marathon, not a sprint. As healthcare providers, we must consistently remind them to be patient and reinforce the understanding that healing is a gradual process that may encounter setbacks. Shifting their focus from an ideal outcome to acknowledging incremental improvements and celebrating small victories can provide a much-needed sense of achievement and motivation to keep moving forward.

Written by Dr. Claire Muselman Workplace injuries have the potential to drastically alter the lives of individuals affected by them. Beyond the physical pain, these injuries also impose significant emotional and financial burdens. While workers' compensation programs aim to provide support, the journey to recovery is often challenging. As claims professionals, we must empathize with their experiences and better understand their challenges. Then why do we not start ANY training, education, onboarding, designation, or introduction to this arena with an understanding of the population we serve? Let's explore.

Furthermore, workplace injuries impose a significant emotional toll on individuals. Physical pain often intertwines with emotional distress, leading to a loss of identity and selfdoubt. The feeling of being less capable can result in a dramatic loss of confidence. We are responsible for stepping in and providing emotional support alongside the physical care we offer. Directing them toward support groups and therapists creates an environment that encourages them to share their struggles. Combining these resources with tools like positive self-talk and affirmations can help rebuild their self-belief and gradually restore their confidence.

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In the journey of recovery, the past can cast a long shadow. Injured individuals may long for a time when they are uninjured, mainly if their injury has resulted in the loss of particular abilities or changed their career prospects. As trusted healthcare providers, we must guide them in embracing the present and the future rather than dwelling on the past. By helping them accept their new reality and focusing on their current circumstances and future possibilities, we can assist them in developing new goals and adapting to their situation. This might involve exploring new career paths, acquiring new skills, or finding alternative ways to engage in activities they once enjoyed. Mistakes made in the past, related to the injury or during the recovery process, can become substantial roadblocks to progress. The fear of repeating these mistakes can discourage them from taking necessary risks in their recovery journey. However, it is crucial to remind them that everyone makes mistakes, and these instances are valuable opportunities for learning and growth. Our role is to help them reframe these experiences, focusing on the lessons learned rather than the errors made. Each setback presents an opportunity for development and improvement, and with the right mindset, they can see these as stepping stones toward success. Fear of the future can also act as a pervasive barrier to recovery. Uncertainty about how their injury may affect their personal and professional life can feel overwhelming. However, we must encourage them to see change as a challenge and an opportunity. Change is inevitable, and while it can be uncomfortable, it often brings new possibilities. We must motivate them to confront their fears and embrace the uncertainty, helping them understand that every new day is a chance to create a different future. One of the most significant challenges injured workers face is the loss of control they feel due to their injury. They may perceive their destiny as at the mercy of healthcare providers, insurance companies, and legal proceedings. However, it is essential to help them reclaim their personal power and emphasize the role they can play in their recovery process. They can regain control over their lives by communicating their needs to us, actively participating in rehabilitation, and educating themselves about their rights under workers' compensation laws. Another common struggle is the perception of weakness associated with their injury. They may begin to believe that their damage makes them weaker or less capable than their peers. As healthcare providers, we must challenge this perception and help them recognize their unique strengths and qualities. Reminding them that their injury does not define them and that their worth extends beyond their physical abilities is essential. By setting realistic goals, celebrating small victories, and emphasizing their personal growth, we can help them build a sense of empowerment and resilience.

Finally, the significance of cultivating a positive mindset cannot be overstated. We must guide injured workers away from a cycle of self-pity and entitlement and toward positivity and gratitude. They can transform their perspective by focusing on aspects of their life they can control, such as their attitude, habits, and daily choices. This resilience allows them to navigate challenges with optimism and determination, redirecting their energy toward finding solutions and creating opportunities. The road to recovery from a workplace injury is a challenging journey filled with physical and emotional obstacles. However, injured workers can navigate these challenges with our support and their unwavering determination. They can reclaim their power, embrace change, cultivate a positive mindset, set achievable goals, and learn to see failure as another steppingstone to success. We are better equipped to provide empathetic and effective care by understanding their struggles and barriers. By offering them the proper support, fostering resilience, and empowering them to take charge of their journey, we can help them transform their challenges into opportunities and guide them toward a successful recovery.

Dr. Claire Muselman Dynamic Keynote Speaker, Influential Professor, Inspiring Author, and Empowering Leadership Coach BLOOM MAGAZINE | 60

OM DON'T RISK HAVING YOUR EMPLOYEES SEEN BY A DOCTOR WHO DOESN'T UNDERSTAND WORKERS' COMP! OM WorkComp Ready™ Certified Doctors embody these qualities:

Expertise: They are highly skilled and experienced, offering the best care to facilitate a safe return to work. Communication: They understand the significance of clear communication, accessibility, and consistent treatment for those injured on the job. Early Diagnosis: Their focus is on early diagnosis and minimally invasive treatment techniques, promoting cost-effective recoveries and reducing work downtime. Compliance: They complete DWC-25 forms promptly and accurately, provide quality reports, and consistently achieve excellent outcomes.

But, above all, they take pride in helping injured workers get back to their jobs as swiftly as possible. Their commitment to quality care guides every step of the recovery process, ensuring a smoother return to work.

For two decades, Employers, Adjusters, and Case Managers have trusted OM to connect them with the best doctors in the industry

TO FIND A DOCTOR GO TO WWW.OMWCDIRECTORY.COM Dedicated Workers' Compensation Department Email: HELP@ommktg.com

What Is the Ideal Workload for Workers' Compensation Adjusters? Written by Lisa Lao

In the insurance industry, an ongoing debate surrounds the quest to pinpoint the perfect workloadfor workers' compensation claims adjusters. Various stakeholders, including adjusters, insurers, third-party administrators (TPAs), and employers, each bring their unique perspectives to the table. They all have their opinions on the ideal number of claims an adjuster should handle. However, it's crucial to acknowledge that there's no universal answer to the question of how many claims are too many. From the adjuster's standpoint, the goal is to maintain a consistent volume of claims that can be effectively handled without constantly firefighting. Adjusters do not want to be perpetually overwhelmed by excessive caseloads, as it hampers their ability to provide thorough attention to each claim. In such cases, failing to dedicate ample time to claimants can lead them to seek legal representation, unnecessarily inflating claim costs. Furthermore, excessive caseloads hinder adjusters from conducting comprehensive investigations, potentially resulting in undeserving claims being approved, or unrelated medical expenses getting reimbursed.

When adjusters are overwhelmed with too many claims, mistakes are bound to occur, leading to what is commonly referred to as "leakage." Leakage refers to losses incurred due to claim inaccuracies or inefficiencies. These errors significantly contribute to the overall cost of workers' compensation for employers. However, insurers often avoid acknowledging the role of inadequate claim handling in rising premiums. Even self-insured employers, who manage their own claims, struggle to determine the appropriate claims load for adjusters. Assigning a specific number to quantify caseload is often impractical because workers' compensation claims vary widely in size and complexity. For instance, a claim related to a finger fracture typically requires less time than one involving an amputated foot. Nevertheless, both claims are treated as a single entity when determining caseload. Several factors influence the number of claims an adjuster can effectively handle. One crucial factor is the adjuster's experience. A seasoned adjuster with decades of experience can handle a more extensive caseload compared to a novice still learning the intricacies of workers' compensation laws.

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The jurisdiction in which an adjuster operates also plays a significant role. Different jurisdictions have varying requirements, with some demanding extensive paperwork and others imposing strict rules for returning claimants to work. Moreover, certain jurisdictions are more prone to attorney involvement, which can significantly impact an adjuster's workload. Another factor often overlooked is the industry of the injured employee's workplace. Industries with a high frequency of low-severity injuries allow adjusters to manage more claims efficiently compared to those dealing with high-severity injuries. Adjusters also adapt to their workload, often learning how to manipulate claim counts. Instead of promptly closing cases, overloaded adjusters might delay the process to keep their claim numbers high, which can lead to further delays in receiving new claims to work on. In reality, there is no precise number of claims that an adjuster should handle. While having a set number of claims may serve as a marker for workload management, a more effective approach for insurers and TPAs is to implement vigilant supervision. Engaged supervisors can review the adjusters' work, ensuring adherence to best practices while allowing adjusters to allocate their time effectively. Measuring adjusters based on their performance, rather than the quantity of claims, leads to a reduction in mistakes, timely investigations, decreased litigation rates, lower adjuster turnover, enhanced employee cooperation, fewer employer complaints, and reduced financial leakage. Ultimately, this approach benefits employers by curbing future workers' compensation costs. For employers unsure if their workers' compensation adjusters are managing an appropriate caseload, independent claim file audits can provide clarity. A claims auditor can assess the adjusters' workload, compliance with best practices, and the extent of financial leakage in claims. Seeking assistance in identifying an independent claims auditor can be a prudent step toward optimizing adjuster workloads and minimizing costs. The question of how many claims an adjuster should handle lacks a universal answer. It's essential to recognize that various factors, including experience, jurisdiction, and industry, influence an adjuster's workload. Rather than fixating on a specific number of claims, a focus on performance and diligent supervision can lead to more efficient claims handling, ultimately benefiting employers by reducing costs and improving overall claim quality.

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WE CARE MORE! CALL 800.231.9311 AND TALK TO A LIVE PERSON. HealthCare Comp understands finding qualified service or equipment for injured workers can be time-consuming and that is where we shine. One contact gives you access to a wide range of ancillary services saving you time and money. We accommodate your injured worker's needs from the first report of injury to post-settlement care, this gives the injured worker the ability to build a relationship with a provider that will meet their needs.

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SURGIPOINT AMBULATORY SURGICAL CENTERS LEADERS IN MINIMALLY INVASIVE SURGERY

We are a network of ultra-modern outpatient surgery centers providing minimally invasive procedures in specialties including Bariatrics, General Surgery, Gynecology, ENT, Orthopedics, Spine Health and Urology. Our locations are used by world-renowned physicians, surgeons and anesthesiologists who are committed to highly personalized patient safety and care. With access to advanced medical technology, highly credentialed physicians and convenient locations.

Surgipoint provides a national network of surgical outpatient facilities dedicated to groundbreaking technical precision, personalized, compassionate care, and adherence to the highest standards of patient safety in the industry. We strive to deliver consistent, superior leadership from among the preeminent scientific minds in the country, working with great surgeons who are devoted to improve your quality of life with cutting-edge solutions. With our minimally invasive techniques using advanced technology, Surgipoint aims to exceed your expectations at every turn for quality, professionalism, and innovation. Our core mission includes not only our relentless focus on pioneering surgical strategies, but also a deep dedication to our patients’ peace of mind before, during, and after their procedures.

Miami Regional Surgery Center 11801 SW 90th Street Suite 202 Miami, FL 33186 Phone: 786-607-6772 Hollywood Regional Surgery Center 3475 Sheridan Street Suite 104 Hollywood, FL 33021 Phone: 954-391-9995 Palm Beach Gardens 11030 RCA Center Drive Suite 3001 Palm Beach Gardens, FL 33410 Phone: 561-530-6620 Workers Compensation Department Direct phone: 786-325-6834 Email: ssalazar@miamirsc.com

IS WORKPLACE WELLNESS THE SECRET TO A PRODUCTIVE AND HAPPY WORKFORCE? Written by Valerie Thompson In today's fast-paced and competitive world, the question of whether workplace wellness can be the catalyst for a more productive and content workforce takes center stage. Employees devote a significant portion of their lives to their jobs, and the state of their well-being undeniably influences their performance, job satisfaction, and overall quality of life. In this article, we will explore the concept of workplace wellness and its myriad benefits, both for employees and organizations. Our objective is to answer the pivotal question: Can workplace wellness genuinely unlock the potential of a productive and happy workforce? Understanding Workplace Wellness Workplace wellness is a comprehensive approach that prioritizes the physical, mental, and emotional well-being of employees within an organization. It encompasses a wide array of initiatives and programs aimed at fostering a healthier and more balanced work environment. These initiatives may include fitness programs, stress management workshops, mental health support, and flexible work arrangements. The Significance of Workplace Wellness Boosted Employee Productivity: Healthy employees tend to be more productive. Physical fitness and mental alertness enable employees to carry out their tasks efficiently and effectively. Encouraging healthy habits and providing wellness programs can reduce absenteeism and the phenomenon of presenteeism, where employees are physically present but not fully engaged due to healthrelated issues.

Elevated Employee Morale and Job Satisfaction: A workplace that places a premium on wellness sends a clear message to its employees about their well-being. When workers feel that their employer genuinely cares about their health, they are more likely to derive satisfaction from their jobs. High job satisfaction often translates into increased employee retention rates and decreased turnover. Reduced Healthcare Costs: Companies investing in workplace wellness programs can enjoy financial benefits through decreased healthcare expenses. Healthy employees are less likely to require costly medical treatments, resulting in lower insurance premiums and reduced spending on employee health benefits. Enhanced Employee Engagement: Wellness initiatives can create a sense of community and belonging among employees. Engaged employees are more committed to their work and are more inclined to go the extra mile to contribute to their organization's success.

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The question, "Is Workplace Wellness the Secret to a Productive and Happy Workforce?" warrants a resounding "yes." Integrating workplace wellness into an organization's culture is not merely a choice but a strategic imperative. The benefits encompass improved productivity, job satisfaction, and the physical and mental health of employees, as well as reduced healthcare costs and a positive corporate image for companies. In the ever-evolving landscape of the modern workplace, investing in the well-being of the workforce is not an option; it's a necessity for long-term success and sustainability. Workplace wellness, undeniably, holds the key to unlocking the potential of a productive and joyful workforce.

Stress Reduction: Work-related stress is a pervasive issue in today's workplaces. Chronic stress can lead to burnout and various health problems. Wellness initiatives that focus on stress management techniques, such as mindfulness and relaxation exercises, equip employees with effective stress-coping mechanisms. Enhanced Company Reputation: Companies that prioritize workplace wellness are often perceived more positively by potential employees and customers alike. A reputation for caring about employee well-being can make it easier to attract top talent and retain valuable staff members. Benefits for Employees Enhanced Physical Health: Workplace wellness programs typically include fitness initiatives, nutrition education, and preventive health measures. These components contribute to improved physical health, reduced risk of chronic diseases, and heightened energy levels. Improved Mental Health: Mental health support and stress management programs in the workplace help employees cope with anxiety, depression, and other mental health challenges. A mentally healthy workforce exhibits greater resilience and better adaptability when facing difficulties. Work-Life Balance: Policies that promote work-life balance and flexible work arrangements contribute to employees' overall well-being. They can effectively manage their personal lives while fulfilling their professional responsibilities. Personal Development: Wellness programs often provide opportunities for personal growth and development. Employees can acquire new skills, expand their knowledge, and pursue a healthier lifestyle.

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YOUR PARTNERS IN HELPING RESTORE THE LIVES OF INJURED WORKERS WE´LL HELP YOUR CLIENTS HEAL, WHILE YOU MAKE THEM WHOLE. When your client has been injured at work, you need to put all your focus on the case. But too often complications arise, and you and your staff end up wasting precious time and money entangled in red tape. It doesn’t have to be this way. Trust RX, a premier pharmacy, is committed to providing physicianprescribed medications to injured workers. We have a highly credential pharmacy Staff and customized medicine capabilities dedicated to helping your clients return to their normal lives as quickly as possible.

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Preventing Shoulder Injuries in the Workplace Written by Anand P. Panchal, DO Shoulder injuries are a common concern in the workplace, often leading to long-term disability and substantial workers' compensation claims. As work comp adjusters and nurse case managers play a crucial role in managing and mitigating these injuries, it is essential to understand effective prevention strategies. In this article, we will investigate proactive measures geared towards minimizing shoulder injuries and alleviating shoulder pain among workers.

Ergonomics and Workspace Design: Workstation Assessment: 1. Evaluate the ergonomics of workstations to ensure proper alignment of shoulders during tasks. 2. Consider adjustable desks and chairs to accommodate varying body sizes and promote neutral shoulder positions. Tools and Equipment: 1. Provide ergonomic tools and equipment designed to reduce strain on the shoulders. 2. Encourage the use of assistive devices i.e., lift assists, to minimize heavy lifting and shoulder stress.

Training and Education: Proper Lifting Techniques: 1. Employ regular training sessions on correct lifting techniques to prevent shoulder injuries. 2. Emphasize the importance of using the legs rather than the back and shoulders during lifting activities. Posture Awareness: 1. Educate employees about maintaining good posture while sitting and standing. 2. Promote the use of ergonomic chairs and support devices to encourage proper shoulder alignment.

Physical Conditioning Programs: Stretching and Warm-up Exercises: 1. Implement pre-shift stretching routines to prepare the shoulders and upper body for physical work. 2. Encourage regular breaks for stretching, particularly during jobs that involve repetitive tasks. BLOOM MAGAZINE | 69

Job Rotation and Task Variation: Rotational Work Assignments: 1.Implement job rotation schedules to vary tasks and reduce repetitive strain on the shoulders. 2.Ensure adequate training for employees transitioning between different job roles. Modified Duty Programs: 1.Establish modified duty programs to accommodate workers recovering from shoulder injuries, such as jobs that avoid prolonged or repetitive overhead use of the arm. 2.Collaborate with healthcare providers to determine suitable modified duties.

Environmental Considerations: Strength Training: 1.Develop workplace fitness programs that focus on shoulder-strengthening and flexibility exercises. 2.Provide access to on-site or off-site fitness facilities to promote overall musculoskeletal health.

Personal Protective Equipment (PPE): Proper Fitting and Usage: 1.Ensure that workers are provided with well-fitted PPE, including shoulder protection if necessary. 2.Regularly inspect and replace damaged or outdated PPE to ensure maximum effectiveness. Task-specific PPE: 1.Identify tasks that pose a higher risk of shoulder injury and implement task-specific protective gear when appropriate. 2.Provide training on the correct use and maintenance of task-specific PPE.

Early Intervention and Reporting: Encourage Open Communication: 1.Foster a culture of open communication where workers feel comfortable reporting discomfort or early signs of shoulder pain. 2.Train supervisors to recognize and respond promptly to employee concerns regarding shoulder pain and/or injuries. Access to Healthcare Professionals: 1.Facilitate easy access to healthcare professionals for timely assessment and intervention. 2.Develop a system for expedited medical evaluations for shoulder-related concerns.

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Temperature Control: 1.Maintain a comfortable working temperature to prevent muscle stiffness and tension. 2.Provide appropriate clothing and temperature control measures for outdoor work. Slip and Fall Prevention: 1.Implement measures to prevent slip and fall accidents that can lead to shoulder injuries. 2.Use anti-slip surfaces and proper lighting in areas prone to accidents. Preventing shoulder injuries in the workplace requires a comprehensive approach that addresses ergonomic, educational, and healthcare aspects. Work comp adjusters and nurse case managers play a vital role in advocating for and supporting these prevention strategies, ultimately reducing the frequency and severity of shoulder injuries among workers. By fostering a culture of safety, providing adequate training, and promoting early intervention, employers can create a healthier and more productive work environment while minimizing the impact on workers' compensation claims.

Workers compensation Department Adjusters, nurses, and risk managers, if you would like to schedule an appointment for your injured workers with Dr. Panchal, please email Ernesto Sierra, Workers' Comp Specialist Lead, at the Center for Bone & Joint Surgery, a HOPCo Managed Company.

Contact Information: Email: Ernesto.Sierra@boneandjoint.org Phone: 561-803-8655 Fax: 561-204-2042

Anand P. Panchal, DO Board-Certified, Fellowship-Trained Orthopedic Surgeon specializing in Sports Medicine and Upper Extremity The Center for Bone & Joint Surgery of the Palm Beaches

BEST DOCTORS

2022

2023

IN WORKERS'2 COMPENSATION 0 2 2

Return to the Office? 6 Expert Tips for a Seamless Transition Written by Lisa Lao

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The moment many have anticipated has finally arrived – the official announcement from your employer regarding the return-to-office date. The mixture of emotions that follows this news can be overwhelming, ranging from excitement to anxiety. After a prolonged period of remote work, reacclimating to a pre-pandemic office environment calls for some thoughtful preparation and a shift in mindset. To help you navigate this transition smoothly, we've compiled six valuable tips. 1. Streamline Your Morning Routine Do you often find yourself standing in front of your closet, pondering what to wear? The process of making multiple decisions before your workday even begins can be not only overwhelming but also time-consuming and mentally exhausting. While adopting a uniform like some prominent business figures might be too extreme, simplifying your morning routine can reduce stress significantly. The evening before your return to the office, plan your outfit, prepare and pack your lunch, organize your work bag, and ensure your vehicle has sufficient gas or your public transportation pass is ready to go. 2. Depart Early Returning to the office might feel like your very first day on the job. To minimize unnecessary stress, consider leaving home earlier than usual. This approach accounts for potential changes in traffic patterns and allows you to arrive at the office feeling unrushed and in a positive frame of mind. During your commute, infuse some motivation by listening to an energizing playlist or tuning into an inspiring podcast. 3. Don't Forget Your Headphones After a year or more of working in your controlled home environment, transitioning back to the office can expose you to new distractions. When you require uninterrupted focus, wearing headphones sends a clear signal to your colleagues that you're in a work-oriented state. Additionally, immersing yourself in your favorite music or a captivating podcast can add a touch of joy and comfort to your workday. As you venture back to the office, remember to incorporate activities that bring you happiness throughout the day.

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4. Explore Flexible Work Options Many workplaces are extending flexible work arrangements as employees return to the office. These options may include continuing to work remotely for a portion of the week or having flexible hours to stagger office attendance. Take this opportunity to familiarize yourself with your workplace's flexibility policies and accommodations. If you have the option, gradually easing into the office routine can make the transition more comfortable. 5. Embrace Your Lunch Break Returning to the office can sometimes tempt you to revert to old habits, such as staying glued to your desk throughout the day. While productivity is crucial, self-care is equally essential. There's nothing wrong with taking periodic mental breaks, whether you're working in the office or remotely. A beneficial practice is to step away from your desk during lunchtime to give your eyes and mind the well-deserved rest they need. 6. Cultivate Gratitude The past year has been emotionally challenging for many, and returning to the office will undoubtedly require an adjustment period. Be kind to yourself during this transition and make gratitude a daily practice. Focus on the positive aspects of returning to the office, such as reconnecting with coworkers, to foster a more optimistic outlook. If you find yourself struggling with the shift, remember that you're not alone. Take a deep breath, prepare in advance, and extend compassion to yourself – you're wellequipped to navigate this transition successfully. As the return-to-office date draws nearer, these six tips can serve as your guide to ensuring a smooth and stress-free transition. Embrace this change with confidence, and you'll find yourself settling back into the office routine with ease.

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Defying the Odds Mr. Chafin's Remarkable Journey to Recovery with the Support of PAM Health, Quinlan Medical Case Management, and CorVel

In the face of adversity, the human spirit often shines its brightest, proving that with determination, unwavering support, and top-notch healthcare, anything is possible. This is precisely the story of Mr. Chafin, a man who defied the odds and embarked on an incredible journey of recovery, thanks to the exceptional care provided by PAM Health Rehabilitation Hospital of Jupiter, in collaboration with QMM Case Management and CORVEL, the TPA administering his care. BLOOM MAGAZINE | 76

Mr. Chafin's odyssey began on April 11, 2023, when a tragic workplace accident resulted in a severe lower extremity crush injury caused by an excavator. Rushed to St. Mary's Hospital, his life hung in the balance. During the journey to the hospital, Mr. Chafin faced two near-death experiences, briefly leaving the realm of the living. In his recollection, the second instance brought forth an ethereal encounter with a bright light, imbued with feelings of peace and warmth. Miraculously, the skilled medical team at St. Mary's successfully revived him using AED paddles, setting the stage for his arduous journey to recovery. After surviving this harrowing ordeal, Mr. Chafin faced an arduous eight-month hospital stay. Subsequently, he underwent a two-week medically induced coma, a crucial step to optimize his chances of regaining functionality. When he finally awoke, he grappled with amnesia, believing it was the year 2007 and unable to recognize his own family. This journey of physical and emotional rehabilitation was a daunting challenge, one that he undertook with courage, determination, and the unwavering support of his loving family. Throughout his recovery, Mr. Chafin's indomitable spirit shone brightly. He drew strength from his community involvement, serving as the coach of the Lake Lytal Gators Youth Football Team and contributing as a board member. Furthermore, his status as a licensed barber attested to his relentless pursuit of a full and vibrant life. Central to Mr. Chafin's triumphant journey was the unwavering dedication and exceptional care provided by PAM Health Rehabilitation Hospital of Jupiter, where he was admitted on December 13, 2023.

The compassion and commitment of the PAM Health team, coupled with the seamless collaboration with QMM Case Management and CORVEL, created a profound support system that played a pivotal role in Mr. Chafin's remarkable recovery. Together, they transformed adversity into a story of hope, resilience, and healing. Jill Belden, Workers' Compensation Program Director for Florida, expressed the privilege of being part of an injured worker's recovery journey. She noted, "Mr. Chafin has been through so much, and we are so happy to support him in his goal to return home to his family." Nikki Mccartin, Director of Strategic Initiatives, shared, "It is an absolute honor to be a part of Mr. Chafin's recovery. He has been through far more than just physical injury but also emotional pains in being away from his family and trauma from all that he's been through in the last 8 months. We are excited to welcome him to our PAMily and make this his home away from home while he works vigorously to regain function." Solange Dagress, Clinical Liaison, remarked, "Mr. Chafin has persevered through unbelievable physical and emotional challenges during his recovery, and we are so happy to help him finally return home to his loved ones after a very long journey. His biggest goal was to get home in time to spend the holidays with his girls, and I'm so thankful we can help him achieve that dream." PAM Health Rehabilitation Hospital of Jupiter stands as a symbol of hope and healing. Equipped with state-of-the-art therapeutic equipment and staffed by a compassionate team of medical experts, it offers comprehensive inpatient and outpatient care to help patients regain their independence.

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Specializing in a wide range of conditions, from amputation and brain injury to neurological disorders and cardiopulmonary conditions, PAM Health's mission is clear: to provide high-quality patient care, outstanding customer service, and the most trusted healthcare services in every community they serve. Mr. Chafin's journey stands as a testament to the remarkable resilience of the human spirit and the transformative impact of the care provided by PAM Health in partnership with QMM Case Management and CORVEL. As he prepares to return home, his story serves as a profound source of inspiration, underscoring that even in the most challenging circumstances, hope and triumph can be found with unwavering resilience, steadfast support, and world-class healthcare.

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e h t o d t s u m u o Y u o y k n i h t u o y s g thin . o d t o n can

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Dream BIG & DARE to fail.

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Crafting Your Ultimate Happiness Blueprint Written by Mari Diaz

Whether you write it down in a journal, hang it as a poster on your wall, or keep it on your desk, a "Joy List" is a simple yet powerful reminder of all the positive aspects and pleasures life has to offer. Creating your own joy is an empowering practice that allows you to embrace happiness in your everyday life. By acknowledging and cherishing the sources of joy, you can enhance positivity and find happiness in the simple moments that make life truly wonderful. BLOOM MAGAZINE | 81

Here, I present some of my favorite simple and enjoyable ways to create your own joy and find happiness in your daily life. These methods are practical and can help you cultivate a fulfilling and joyful existence. Gratitude: The Gateway to Joy Gratitude is a powerful tool that can instantly shift our focus from what's lacking in our lives to what we already have. Cultivating a daily gratitude practice trains our minds to seek out and appreciate the small moments of joy. Take a few minutes each day to reflect on the things you are grateful for, whether it's the support of loved ones, a beautiful sunset, or your own personal achievements. Gratitude opens the door to joy by fostering a positive mindset. Embrace Self-Care Self-care is often seen as a luxury, but it's crucial for our overall well-being and happiness. Carve out time for activities that rejuvenate and nourish your mind, body, and soul. It could be as simple as taking a long bath, going for a nature walk, practicing meditation, or indulging in a hobby you love. Prioritizing self-care helps create a sense of balance and contentment, allowing joy to flow into your daily life.

Seek Meaningful Connections Human connections play a vital role in our happiness. Surround yourself with people who uplift and support you. Nurture relationships with family, friends, and loved ones. Engage in meaningful conversations, express your emotions, and be open to receiving love and support. Meaningful connections provide a sense of belonging, deepen our joy, and remind us of the importance of human connection. Cultivate Mindfulness Mindfulness is the practice of being fully present in the current moment without judgment. It allows us to appreciate the beauty and wonder of life's simplest pleasures. By cultivating mindfulness, we can become more aware of the present moment, savoring each experience with a sense of joy and gratitude. Practice mindfulness through meditation, deep breathing exercises, or simply paying attention to your senses as you go about your day.

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Pursue Passions and Purpose Discovering and pursuing your passions and purpose in life can bring immense joy and fulfillment. Engage in activities that light you up and align with your values and interests. Whether it's painting, writing, volunteering, or starting a new venture, follow your heart and invest time in what brings you joy. When you pursue your passions, you infuse your life with purpose, creating a sense of deep satisfaction and contentment. Embrace Optimism and Positive Thinking Our thoughts shape our reality, and adopting an optimistic mindset can significantly impact our overall happiness. Choose to focus on the positive aspects of life, even in challenging times. Challenge negative self-talk and replace it with empowering affirmations. Surround yourself with uplifting and inspiring content, such as books, podcasts, or quotes. By consciously shifting your perspective towards positivity, you invite more joy into your life. Creating your own joy is an empowering journey that starts from within. By practicing gratitude, taking care of yourself, nurturing meaningful connections, staying present in the moment, pursuing your passions, and maintaining a positive outlook, you can cultivate a life full of happiness and fulfillment. Remember, joy comes from within and is not reliant on external circumstances. Embrace these practices and let your inner joy shine brightly, spreading happiness to those around you. Start today and witness the beautiful transformation of your life into a symphony of joy and contentment. #JUSTBEGIN

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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DME | YOUR HEALTHCARE MOVING FORWARD

MAKING D-M-EASY ARE YOU IN NEED OF RELIABLE DME SERVICES TO SUPPORT YOUR INJURED WORKERS? At CompEquip, we specialize in delivering comprehensive and cost-effective DME solutions tailored to meet your specific needs. Our dedicated team works closely with Adjusters, Risk Managers, and Case Managers to ensure seamless service and exceptional care. We understand the importance of cost-effectiveness and strive to provide solutions that maximize value without compromising on quality. With CompEquip, you can trust that our commitment to exceptional service and cost-effective solutions will exceed your expectations.

OFFICE/REFERRALS: 888-590-0002 | WWW.COMPEQUIP.NET | REFERRALS@COMPEQUIP.NET

CosmicRecharge Your Zodiac's Wellness Guide for the Year

Written by Mari Diaz As we step into the brand-new year of 2024, many of us are excited about improving our wellbeing and making positive changes in our lives. One interesting way to do this is by matching our wellness routines with our zodiac signs. You see, your astrological sign can offer insights into what wellness habits might work best for you based on your personality. So, let's dive into some personalized wellness habits for each zodiac sign to Discover what aligns with your sign for a rejuvenated year ahead. Aries (March 21 - April 19): Get Active Outside Aries folks are full of energy and love to move. In 2024, it's a good idea to get outside and do some physical activities. Even a short walk or a hike can work wonders. It will boost your spirits, even during the colder months. Taurus (April 20 - May 20): Pamper Yourself Taurus people enjoy the finer things in life. Consider treating yourself to some DIY spa treatments. Think face masks, mani-pedis, or even a relaxing bath. Create a spa-like atmosphere with candles and soothing music to unwind and feel rejuvenated. Gemini (May 21 - June 20): Be Thankful Geminis are always on the go, and sometimes they forget to appreciate what they have. In 2024, try practicing gratitude. This can be as simple as thinking about three things you're thankful for each morning or keeping a gratitude journal. It'll help you slow down and enjoy the moment.

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Libra (September 23 - October 22): Keep Your Body Flexible Balancing life is crucial for Libras. Regular stretching or occasional exercise is essential to ensure your body is in harmony. Stretching not only prevents injuries but also reduces stress and increases serotonin levels. Scorpio (October 23 - November 21): Write Down Your Thoughts Scorpios may seem mysterious, but they have deep emotions. Journaling can be a great way to release and analyze these feelings. It helps prevent negativity from building up and keeps your mind clear. Sagittarius (November 22 - December 21): Explore Cooking Sagittarians love adventure, but they might feel restless sometimes. While traveling might not always be possible, trying out new recipes can satisfy that craving for exploration. You'll learn about different cultures and add some healthier foods to your diet. Capricorn (December 22 - January 19): Stay Hydrated Practical Capricorns can benefit from drinking more water. It's simple yet highly effective. Staying hydrated not only keeps your skin looking good but also reduces aches and pains, improves blood circulation, and detoxifies your body.

Cancer (June 21 - July 22): Take Relaxing Baths Cancer signs are known for their caring nature, but they can also feel drained. Baths can be really restorative for them, especially with added elements like crystals, flowers, herbs, or Epsom salts. These can help you relax your mind, body, and soul. Leo (July 23 - August 22): Connect with Loved Ones Leos love being in the spotlight and connecting with others. In 2024, make an effort to chat with your loved ones over video calls. It'll help you maintain strong bonds and keep up with what's happening in their lives. Virgo (August 23 - September 22): Try Meditation Virgos are known for their precision and planning, but this can also make them stressed. So, for the upcoming year, set a goal to meditate daily, even if it's just for a couple of minutes. Meditation will help you let go of some of that need for control and make you feel more relaxed and centered.

Aquarius (January 20 - February 18): Give Yoga a Try Aquarians are rational and idealistic, which can sometimes make them feel detached. Yoga is a great way to connect your mind and body, making you feel more balanced and in tune with your emotions. Pisces (February 19 - March 20): Work with Healing Crystals Pisces are dreamers, and they have a unique ability to tap into the intangible. Consider working with healing crystals like amethyst or aquamarine. Amethyst can promote relaxation and better sleep, while aquamarine can empower effective communication. By following these wellness habits tailored to your zodiac sign, you can start 2024 in a positive way. Remember, astrology is a fun way to get some guidance, but what truly matters is that you take time for self-care and personal growth in the coming year. As you step into 2024, let your zodiac sign guide you toward the best self-care habits. May the year ahead be filled with well-being, relaxation, and personal renewal, all guided by the cosmic wisdom of your zodiac sign.

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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Travel&Brew The Travel & Brew section in BLOOM Magazine is your ultimate guide to discovering the most exciting travel destinations and hidden gems. With insider tips on packing, budgeting, and inspiration, readers can plan their next vacation with ease. Featuring stunning photography, Travel & Brew takes readers on a visual journey to some of the most beautiful places on earth. Whether you're a seasoned traveler or planning your first trip, this section is a must-read to make the most out of your travels.

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Every adventure is a conversation with the world, where the mountains speak, the rivers sing, and the forests whisper secrets known only to those who wander with open hearts and curious minds. BLOOM MAGAZINE | 89

Uncovering the Magic of Ireland and Northern Ireland Written & photos by Samantha Diaz Ah, Ireland and Northern Ireland, the enchanting lands where myths dance with reality, and every corner holds a story waiting to be unfolded. Brace yourself for a whirlwind journey through lush landscapes, ancient castles, and the warm embrace of Celtic hospitality. Our adventure begins in Dublin, where the past whispers through cobblestone streets and Georgian architecture. Start your day with a visit to Trinity College, home to the famous Book of Kells. As you stroll through the campus, let the centuries-old wisdom seep into your soul. Feeling thirsty? A trip to the Guinness Storehouse is a must. Learn the art of pouring the perfect pint before indulging in panoramic views of the city from the Gravity Bar. Don't forget to explore Temple Bar, Dublin's cultural quarter, where live music and quirky pubs beckon you into their lively embrace. BLOOM MAGAZINE | 89

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As we head north, the enchantment continues at the Dark Hedges, a magical tunnel of beech trees that have stood for centuries. Walk beneath their twisted branches, and you'll feel like you've entered a scene from a fantasy novel. This iconic avenue is a must-see for any traveler seeking the allure of nature's artistry.

Whether you're sipping Guinness in a cozy pub, gazing at ancient ruins under the Irish sun, or walking the mystical Dark Hedges, this journey will leave an indelible mark on your heart. So, pack your bags and let the Emerald Isles weave their magic on you. Ireland and Northern Ireland beckon, promising an unforgettable escape filled with laughter, legends, and the pure joy of exploration.

Crossing the border into Northern Ireland, Belfast welcomes you with open arms. Dive into the city's rich history at the Titanic Belfast museum, a tribute to the ill-fated ship that was born here. Stroll through the Cathedral Quarter, where street art and live music infuse the air with creativity. For a deeper understanding of the region's history, take a Black Taxi Tour through the political murals of West Belfast. Your guide's personal stories provide a nuanced perspective on the Troubles, showcasing the city's resilience and optimism for the future. Embark on a road trip along the Causeway Coastal Route, a jaw-dropping stretch of coastline that unveils the Giant's Causeway, a UNESCO World Heritage Site. Marvel at the otherworldly hexagonal basalt columns formed by volcanic activity, and let the legend of Finn McCool captivate your imagination. Next on our journey is Dunluce Castle, a medieval marvel perched dramatically on the cliffs overlooking the North Atlantic. Explore the ruins and let your imagination run wild as you picture the castle's storied past and the tales of battles that echo through time. As you wind your way through picturesque villages and lush greenery, be sure to stop at Carrick-a-Rede Rope Bridge. Suspended over the Atlantic Ocean, this thrilling crossing offers unparalleled views of the rugged coastline.

Samantha Diaz Travel & Lifestyle Blogger www.travelandbrew.com IG: @iamsamanthasdiaz

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A Scenic Journey on the Bernina Express and a Day in St. Moritz Written & photos by Samantha Diaz Nestled in the heart of the Swiss Alps, the Bernina Express promises a journey like no other – a breathtaking ride through snow-capped peaks, charming villages, and awe-inspiring landscapes. As I embarked on this iconic train adventure, little did I know that it would not only be a visual feast but an unforgettable experience that would lead me to the glamorous town of St. Moritz. The Bernina Express, renowned for its panoramic views, is a marvel of engineering, navigating through the UNESCO World Heritage-listed Rhaetian Railway. Boarding the train in Tirano, Italy, the anticipation was palpable as I settled into my comfortable seat. The journey commenced, and soon, the scenery outside the large windows unfolded like a masterpiece.

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As the train ascended through the Alps, I was treated to a mesmerizing display of nature's grandeur. Snowcovered peaks glistened in the sunlight, and quaint villages dotted the landscape like tiny jewels. The train's route, featuring the iconic Landwasser Viaduct and the spiraling Brusio Circular Viaduct, added a touch of drama to the already enchanting surroundings. Upon reaching the pinnacle of the journey, the Bernina Pass, I marveled at the pristine beauty that surrounded me. The vibrant hues of alpine meadows contrasted with the stark white of the snow, creating a scene that seemed straight out of a postcard. It was a moment to savor – one that encapsulated the magic of travel. As the Bernina Express descended towards St. Moritz, my excitement reached new heights. St. Moritz, synonymous with luxury and sophistication, is a haven for winter sports enthusiasts and discerning travelers. Stepping off the train, I found myself in a town that seamlessly blended tradition with modernity. The crisp mountain air greeted me as I strolled along the pristine shores of Lake St. Moritz. The stunning backdrop of snow-capped peaks reflected in the crystal-clear waters created a picture-perfect setting. The town's chic boutiques, offering everything from designer fashion to exquisite Swiss watches, added a touch of glamour to the experience. Eager to explore the winter wonderland, I took a funicular ride to the summit of Muottas Muragl. The panoramic views from the top were nothing short of breathtaking, with the vast expanse of the Engadin Valley laid out before me. The crisp mountain air, coupled with the adrenaline rush of being surrounded by such natural beauty, made for a truly exhilarating experience. To cap off the day, I indulged in a culinary journey through St. Moritz's world-class restaurants. From traditional Swiss fondue to innovative gastronomic creations, every bite was a celebration of the region's rich culinary heritage.

As the sun dipped below the horizon, casting a warm glow on the snow-covered landscape, I reflected on the day's adventures. The Bernina Express and St. Moritz had surpassed all expectations, leaving me with memories that would last a lifetime. Switzerland, with its picturesque landscapes and charming towns, had woven its magic, creating a travel experience that was nothing short of enchanting.

Samantha Diaz Travel & Lifestyle Blogger www.travelandbrew.com IG: @iamsamanthasdiaz

READ MORE ARTICLES AT WWW.TRAVELANDBREW.COM BLOOM MAGAZINE | 93

News,Events, Challenges&Contests Welcome to Bloom's News, Events, Challenges & Contests! Here, we provide a glimpse of the latest happenings in our growing community. While we can't cover everything, you'll find exciting events, news, and developments taking root here. For a comprehensive list of all our offerings, including events, challenges, contests, dinners, CEUs, workshops, masterclasses, podcasts, Bloom TV, and more, be sure to visit the Bloom community at justbloomcollective.com. Stay informed and become a part of our thriving community!

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Live & OnDemand Masterclasses at BLOOM! Get ready to boost your professional and personal growth with our Live & On-Demand Masterclasses at BLOOM! Welcome to Bloom Masterclasses, where it's all about empowering YOU! Our mission is to provide adjusters, risk managers, nurses, and other individuals with high-quality, transformational masterclasses that focus on personal growth, development, and overall well-being. Immerse yourself in our carefully curated selection of masterclasses, which cover a wide range of topics including self-care, mindfulness, productivity, selflove, nutrition, fitness, and holistic wellness practices. At Bloom, our dedication lies in equipping you with the essential tools and knowledge to flourish in every aspect of your life. Get ready to bloom and thrive!

Become a Masterclass Sponsor Now! Empower Workers Compensation, Risk, Insurance, and Healthcare Professionals' Growth while Gaining Visibility and Recognition among Industry-Leading Professionals. To become a sponsor, email Samantha at samantha@ommktg.com.

BEST DOCTORS IN WORKERS'2 COMPENSATION 0 2 2

2024

Nominations for the 2024 OM Best Doctors in Workers' Compensation list will open in February 2024. We invite you to nominate a doctor who you believe deserves recognition for their outstanding work in the field of workers' compensation. This is an opportunity to acknowledge and honor the exceptional doctors who make a real difference in the lives of injured workers.

To be eligible for this honor, a physician must receive five nominations from an adjuster, nurse or risk manager actively working with the doctor.

To nomination go to www.ommktg.com/ bestdoctorsinworke rscompensation

Celebrate and Nominate a Wellness Leader Who Embodies the Spirit of the Rosa Royo Legacy Award!

We want to make sure everyone has the chance to nominate a Wellness Leader, whether they are a Risk Manager, HR Professional, Safety Manager, or anyone who passionately champions wellness initiatives within their organization. The recipient of the Rosa Royo 2024 Award will be revealed at our upcoming annual Women in Workers' Compensation Retreat on March 7th.

Don't miss the opportunity to acknowledge and celebrate a deserving Wellness Leader!

Submit your nominations today by emailing us at teambloom@ommktg.com.

LOOKING TO OBTAIN CEU CREDITS FOR YOUR LICENSED EMPLOYEES OR YOURSELF?

OM CEU'S are presented by industry-leading experts with specialized knowledge in workers' compensation. OM offers various relevant workers' compensation continuing education courses that help busy professionals meet their continuing education requirements. All Our programs include the latest advances and developments in the workers' compensation industry.

Our In-house educational department is accredited for: • Adjusters - All Lines • Nurse Case Managers • Attorney • CCM • Virtual Lunch & Learn • On-site Lunch & Learn • Ask the Expert Q&A Workshop • Expert Panel CEU Discussion • Seminar/Conference • Webinars • Dinner & CEUs To schedule a course or request a list of credentialed speakers and available topics, contact ozzydiaz@ommktg.com Your virtual or on-site session can be scheduled for your whole staff on your choice of day and time. Important Notice: Our team is ready to provide the information you need and help you plan ongoing mandatory credit requirements.

TO JOIN OUR MAILING LIST, BECOME A CERTIFIED SPEAKER, OR BECOME AN AUTHORIZED VENDOR, CONTACT OZZY AT OZZYDIAZ@OMMKTG.COM.

OM education

The Giving Back Project! All you need to do is check in to BLOOM daily and engage with us for a chance to be our lucky winner!

The Giving Back project has gained significant popularity within our community, with adjusters, risk managers, and nurses eagerly awaiting our monthly contests and giveaways. Since its inception in 2020, our project has been dedicated to bringing joy and excitement to the community. By partnering with industry leaders, we offer engaging contests and incredible giveaways with remarkable prizes up for grabs.

If you're not familiar with the Giving Back project, let me give you a quick overview. Our mission is to spread joy, excitement, and kindness throughout the community. Each month, we collaborate with industry leaders to bring you thrilling contests and amazing giveaways. The prizes are truly exceptional, and you definitely don't want to miss out on them! However, the Giving Back project goes beyond the thrill of winning prizes. It's about making a positive impact and supporting local charities that truly make a difference in people's lives. Every month, we ensure that a portion of our efforts directly benefits deserving charities in our community. Together, we can create change and bring hope to those who need it the most.

community partners

Bloom

inspired by purpose. powered by people.

None of this would be possible without the support of our incredible community partners. Their dedication and commitment have been the heartbeat of this project.

Schedule a Wellbeing Day! WORKING IN PARTNERSHIP WITH EMPLOYERS TO SUPPORT A HEALTHIER HAPPIER WORKPLACE.

Wellbeing days offer employees a wonderful opportunity to explore various health and wellness benefits accessible to them while also fostering greater selfawareness about their overall health and well-being. It's a chance for individuals to invest in their own health journey and discover resources that can enhance their overall quality of life. Wellness days have become more diverse to accommodate the changing work landscape, with both onsite and virtual options now available. This flexibility is especially beneficial for workforces transitioning to remote setups and becoming geographically dispersed. The Bloom team takes care of every aspect of planning and logistics, ensuring a seamless experience. But our dedication to wellness extends far beyond the physical. We believe in fostering a work environment that empowers employees to find fulfillment in their roles, and offers ample opportunities for both professional and personal growth. C

WRIST

KNEE

Musculoskeletal workshops Wellness & Preventive workshops Exercise and Fitness classes Health Screenings Financial Wellness workshops Mindfulness and Meditation workshops Ergonomics Assessments and Training Customized Leadership Development workshops Productivity workshops Flower Markets DIY Scrub bar Laughter Works at Work Desk Yoga Stress Management workshops DIY workshops that offer hands-on classes for art, dance, music, painting, tea blending, cooking, and more. The possibilities are endless!

To book a class, workshop, or well-being day or learn more information, contact teambloom@ommktg.com

BLOOM MAGAZINE PRESENTS

Me Inc

Women in Workers' Compensation Retreat Haya Hotel 1412 E 7th Ave, Tampa, FL 33605

MARCH 7-8, 2024

Me, Inc is dedicated to empowering women in the field. It emphasizes self-care for a happier, more productive life, covering holistic well-being, self-love, and personal growth.

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EarthMedicine withMari This section will explore earth medicines, mindfulness, Ayurveda, and yoga as tools that bring balance and healing to our lives. I am committed to being 100% transparent and ensuring my actions align with what I say. This means I won’t be sharing anything I have never tried myself or practiced myself.

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The Power of Blue Zones 9 Key Lessons for a Healthier Life Written by Mari Diaz

I first stumbled upon the incredible world of Blue Zones while watching an episode of 'Down to Earth with Zac Efron.' As someone deeply passionate about holistic wellness, this particular episode, where Zac explored a Blue Zone in Sardinia, Italy, was all I could talk about for months! If you know me, you know I'm obsessed with all things holistic wellness. As a master herbalist, I follow an Ayurvedic routine most of the time, though I'm not perfect, and I have my moments of falling off the wagon. As I began to learn more about the Blue Zones and their secrets to longevity and well-being, my enthusiasm grew. The more I learned, the more I wanted to share this knowledge with anyone who would listen. So, I knew that I had to write about and share what the study concluded about the commonalities shared by all the Blue Zones. In this article, we break it all down in hopes of inspiring you to prioritize your health and well-being and spread the message of the Blue Zones. BLOOM MAGAZINE | 103

1. Work Out Less and Move More In Blue Zones, you won't find residents spending hours in gyms. Instead, they embrace active lifestyles by walking, tending to gardens, or pursuing physically demanding careers. Their secret is simple – stay active throughout the day. While we may not replicate their daily routines, we can adopt small changes like parking farther from entrances, taking stairs, or incorporating standing desks at work. 2. Find Your Purpose Knowing your sense of purpose can add years to your life. It's about waking up with a reason, whether it's happiness, family, or a cause dear to your heart. If you're unsure, explore your human design, seek inspiration from your midheaven, or ask yourself, "What would make my life the happiest and most fulfilling?" 3. Relieve Stress Stress is universal, but managing it effectively is key. Blue Zone residents have mastered stress relief through various routines – from ancestral remembrance to prayer, napping, or happy hour. We can incorporate practices like meditation, nature walks, affirmations, or simply connecting with loved ones to cope with stress.

4. Eat Consciously and Listen to Your Body Blue Zone residents follow the 80% rule – they stop eating when they feel 80% full. This mindful approach promotes regular check-ins with the body to avoid overindulgence. They also eat their smallest meal in the late afternoon or early evening, followed by fasting. To follow suit, consider making breakfast and lunch your main meals, with a lighter dinner.

5. Incorporate More Plants into Your Diet While not strict vegans, Blue Zone residents focus on vegetables and whole foods, with beans as a dietary staple. They consume meat sparingly, about five times a month, usually in small portions. Transitioning can start with Meatless Mondays or by integrating nutrient-dense vegetables and beans into your meals while listening to your body. 6. Drink a Glass of Wine Regularly – in Moderation Moderate wine consumption is common in Blue Zones, offering potential health benefits from polyphenols and antioxidants. Remember, moderation is key, and it may not suit everyone, so consult a healthcare professional.

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7. Practice Spirituality Belonging to faith-based communities is a common thread in Blue Zones, providing a sense of purpose and connection. Attending faith-based services, reading spiritual texts, or joining like-minded groups can foster spirituality and enhance well-being. 8. Prioritize Family and Loved Ones Centenarians in Blue Zones prioritize their relationships. Living near aging relatives can lower disease rates among children. Committing to a life partner can extend your life expectancy. Embrace these practices by staying in touch with loved ones and cherishing moments together. 9. Cultivate a Positive Social Circle A strong, positive community is vital. Loneliness is detrimental to health, while supportive friendships contribute to well-being. Consider forming closeknit groups or spending time with people who share healthy habits and a positive outlook on life. I hope this article has inspired you as much as exploring the BlueZones has inspired me. May their wisdom guide you toward a life filled with vitality, purpose, and lasting well-being. I wish you the joy of incorporating these valuable lessons into your daily life. Here's to a future of vibrant health, meaningful connections, and a truly fulfilling existence. Wishing you a life as beautiful and remarkable as the Blue Zones themselves.

Cheers to a healthier, happier you! Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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3 Overlooked Root Causes of Hormone Imbalance Written by Mari Diaz

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But what's causing these imbalances? That's precisely what we're here to explore. While many factors can come into play, three surprising culprits often go unnoticed.

Hormone health – a topic near and dear to many of us, yet one that often doesn't receive the attention it truly deserves. In a world filled with countless health discussions, it's time to shine a spotlight on this crucial aspect of our well-being.

1. Malnourishment: The Missing Nutrients Our journey begins with a concern that affects us all – the nutritional quality of our food. In recent decades, the quality of the soil that grows our crops has declined significantly. This means the fruits and vegetables we consume today contain only a fraction of the vitamins and minerals they once did. To make matters worse, many of us rely on packaged and processed foods, which often lack the essential nutrients needed for proper hormonal function. Registered dietitian nutritionists and hormone specialists emphasize the importance of a nutrientrich diet in tackling hormonal imbalances. Vitamins such as B, zinc, iron, and selenium are like the building blocks for our hormones. Ensuring their presence in our daily intake, whether through our diet or supplements, is vital for hormonal balance.

The Significance of Hormones Before we dive into the nitty-gritty, let's take a moment to appreciate the importance of hormones. These microscopic chemical messengers wield tremendous power over our lives. They influence our moods, energy levels, metabolism, and even our ability to conceive. In essence, hormones are the conductors of the symphony that is our body, ensuring everything works in harmony. The Hidden Side of Hormones Now, here's the catch – there's a hidden side to hormones, one that often remains obscured. We're talking about hormone imbalances, those tricky situations where our bodies don't quite hit the right notes. They manifest in various ways, from mood swings and fatigue to more serious issues like infertility and chronic conditions. BLOOM MAGAZINE | 107

2. The Hidden Threat: Endocrine Disruptors Next up, we have a silent intruder – the presence of artificial chemicals and toxins in our daily lives. Over the past few decades, these endocrine-disrupting chemicals have stealthily infiltrated our food, environment, and personal care products. They interfere with our body's ability to use hormones properly, potentially leading to imbalances. These harmful compounds can be found in fragrances, pesticides, herbicides, and various synthetic substances. To mitigate this risk, consider opting for organic food options and replacing your beauty products and household cleaners with nontoxic alternatives. By reducing your exposure to these potential disruptors, you're taking a proactive step toward safeguarding your hormonal health.

t's crucial to recognize that hormone imbalances are more common than we may realize. By acknowledging and addressing these three often-overlooked root causes – malnourishment, endocrine disruptors, and the pressures of hustle culture – we can reclaim control over our hormonal well-being. It may not be a walk in the park, but the effort is undeniably worth it. Prioritizing our health and well-being, and incorporating nature's remedies, is a transformative journey toward optimal hormonal health and overall wellness. Wishing you a journey of renewed hormonal health and overall well-being!

3. The Silent Stressor: Hustle Culture Lastly, let's talk about the elephant in the room – the rise of hustle culture. In today's society, the relentless pursuit of success and the constant pressure to work harder can throw our hormonal balance off-kilter. The stress associated with this lifestyle negatively impacts our nervous system's regulation, which, in turn, affects our hormone health. When our nervous system is in a perpetual state of anxiety and dysregulation, it disrupts the brain's signals responsible for hormone production. To combat this, it's crucial to find effective stress management techniques and incorporate moments of relaxation into our daily routines. Recognizing the role of hustle culture and the pressure we impose on ourselves can be the key to resolving hormonal imbalances.

Mari Diaz CEO & Founder, OM & BLOOM www.ommktg.com www.justbloomco.com

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Roots & Wings Short Stories by BLOOM Magazine

Are you ready for an exhilarating adventure? Get ready to journey with us through a series of thrilling short stories that will ignite your imagination and leave you on the edge of your seat! From heartpounding mysteries to heartwarming tales of love and friendship, each story will transport you to new worlds and introduce you to intriguing characters. You'll witness acts of bravery, experience moments of triumph, and be captivated by unexpected twists.

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Written by Mari Diaz Ari's life in London had been a rollercoaster of emotions and challenges. As the months passed, she found herself excelling in her dream job, but the demands of her career were taking a toll on her well-being. The long hours and high-pressure environment left her feeling drained and disconnected from what truly mattered to her. One evening, after a particularly grueling day at the office, Ari sat alone in her apartment, reflecting on her journey. She had achieved professional success, but at what cost? She missed the close-knit bond she had with her family and friends back in Miami. Lily was adjusting to her new life, but Ari knew that her daughter still longed for her old friends and the familiar warmth of their old home. Ari's decision to prioritize her family's happiness was a turning point. She knew she couldn't continue down the same path. It was time for a change, a new beginning that would allow her to find a better balance between her career and her personal life. With determination in her heart, Ari made a difficult choice. She decided to quit her highpaying job in London, even though she didn't have another job lined up. It was a leap of faith, a bold step into the unknown. But she was willing to take the risk because she knew it was the right decision for her and Lily. As she handed in her resignation, Ari felt a mix of emotions—relief, uncertainty, and a glimmer of hope. She had saved enough money and made some wise investments, which would provide financial security for at least a year. It gave her the freedom to take a break, to focus on what truly mattered, and to explore new opportunities. In the weeks that followed, Ari and Lily packed their belongings and said their goodbyes to London. They returned to the United States, to the warm embrace of their family and friends. It was a homecoming filled with tears of joy and reunions that warmed their hearts.

Ari knew that she needed time to rediscover herself and her passions. She had always dreamed of starting her own business, and now, with the support of her loved ones and the financial cushion she had built, it felt like the perfect moment to pursue that dream. As she settled back into her old life in Miami, Ari began to explore different possibilities. She attended workshops, networked with entrepreneurs, and poured her energy into creating a business plan. It was a challenging journey filled with uncertainty, but Ari was determined to build a life that aligned with her true passions and values. In the midst of it all, Ari realized that happiness wasn't just about career success. It was about finding a balance that allowed her to nurture her relationships, take care of herself, and pursue her dreams. She had learned that sometimes, the path to happiness required taking a step back and reevaluating one's priorities. As Ari embarked on her new beginning, she knew that the road ahead wouldn't be easy, but she was ready to face the challenges head-on. With Lily by her side and a renewed sense of purpose, she was determined to create a life that was not only fulfilling but also truly meaningful.

To be continued... In this next edition, will Ari find her true passion? Will this path she's chosen lead to the fulfillment she seeks? Was moving back the right decision? Was giving up her high-paying job a good choice? Come back to the next edition to find out as we follow Ari's pursuit of her dreams, exploring the challenges and triumphs that lie ahead in her quest for a more meaningful, wellbalanced life that fuels her passion.

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Promote Your Niche in the Workers' Compensation Industry!

Looking for Exposure in the Workers' Compensation Industry? Showcase Your Organization in BLOOM Magazine! BLOOM Magazine highlights the diverse aspects of the workers' compensation, risk, insurance, and healthcare fields, and we want to feature your organization's contribution to these industries. With a readership of tens of thousands of professionals in claims, risk, insurance, and healthcare, BLOOM Magazine is the perfect platform to showcase your products or services. Our publication is exclusively focused on workers' compensation, risk, insurance, and healthcare, and is distributed to all major employers, TPAs, doctors, and brokers across the country. Don't miss out on this opportunity to gain visibility in these critical industries!

VISIT OUR WEBSITE AT WWW.JUSTBLOOMCO.COM OR EMAIL US AT INFO@OMMKTG.COM

Cultivate self-love and embrace your own worth. BLOOM MAGAZINE

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Bloom Magazine

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less late nights, more sunrises less TV, more conversations less noise, more solitude less worries, more smiles

less less less less less less less less less less less less less less less less less

more more more more more more more more more more more more more more more more more BLOOM MAGAZINE | 113

Bloom Magazine

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This or That fleece OR wool books OR movies morning walks OR stargazing mug OR teacup coffee shops OR diners pumpkin spice OR apple cider crunchy leaves OR snowfall breakfast in bed OR picnic on the floor puzzles OR board games rainy mornings OR starry nights fireplce OR bonfire dinner parties OR potlucks BLOOM MAGAZINE | 114

Bloom Magazine

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Wintertime is meant to be experienced through all of the five senses.

What additional items can you add for each sense?

Sound

Touch

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Bloom Magazine

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Sight

Smell

Taste

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dare to bloom dare to bloom dare to bloom dare to bloom dare to bloom dare to bloom

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