ODA Journal: March/April 2018

March/April 2018 | Vol. 109, No. 2

www.okda.org

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OKLAHOMA CITY | NORMAN journal | March/April 2018

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Contents

ADVERTISERS Thank you to these businesses who advertise in the ODA Journal

Oklahoma Dental Association

March/April 2018 | Vol. 109, No. 2

Inside Front Cover Valliance Bank Back Cover Delta Dental of Oklahoma

EDITORIAL 0 6 Guest Editorial: Frank Miranda, DDS

ASSOCIATION 04 Calendar of Events

3000 Insurance Group CryaCom DentalPost Endodontic Associates Lewis Health Profession Services OK Tobacco Settlement Endowment Trust PBHS Secure Mail Paragon Dental Practice Transitions

07 Welcome New ODA Members 08 ODA Rewards Partners 09 ODA Rewards Partners Column 10 Message from the ODA President 1 2 Get to Know Your Incoming President 1 4 ODA 2018 Nominations 1 6 Proposed Bylaws and Policy Amendments 1 8 ODA Member Benefit Corner 1 9 ODA Marketing Coach 2 0 ODA Council Meeting Briefs

THE OKLAHOMA DENTAL ASSOCIATION JOURNAL (ISSN 0164-9442) is the official publication of the Oklahoma Dental Association and is published bimonthly by the Oklahoma Dental Association, 317 NE 13th Street, Oklahoma City, OK 73104, Phone: (405) 848-8873; (800) 876-8890.

Fax: (405) 848-8875. Email: information@ okda.org. Annual subscription rate of $39 for ODA members is included in their annual membership dues.

3 6 OkMOM 2018: Durant

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Keeping Hygiene on Time

POSTMASTER: Send address changes to OKLAHOMA DENTAL ASSOCIATION JOURNAL, 317 NE 13th Street, Oklahoma City, OK 73104.

Periodical postage paid at Oklahoma City, OK and additional mailing offices.

Subscriptions: Rates for non-members are $56. Single copy rate is $18, payable in advance.

Reprints: of the Journal are available by contacting the ODA at (405) 848-8873, (800) 876-8890, editor@okda.org.

Opinions and statements expressed in the OKLAHOMA DENTAL ASSOCIATION JOURNAL are those of the author and are not necessarily those of the Oklahoma Dental Association. Neither the Editors nor the Oklahoma Dental Association are in any way responsible for the articles or views published in the OKLAHOMA DENTAL ASSOCIATION JOURNAL. Copyright © 2018 Oklahoma Dental Association.

Cover Photo: John Gladden, Dr. Mathew Hookom and Dr. Juan Lopez with OkMOM patient #1 Shana from Newalla, OK.

2 1 2018 ODA Annual Meeting 2 6 Help Patients Quit With Free Help from the

Oklahoma Tobacco Helpline 4 2 Finally, Five (not so) FAQs

the future

is n w A n n ua l M e e t i n g April 19-21, 2018

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Tear-out Registration Form Inside

LEGISLATIVE LOOP 2 8 Fighting For You 2 9 2018 OK Capitol Club 2 9 2018 DENPAC "Boosters"

SPOTLIGHT 30 2018 50-year Members

FEATURES 34 The Doctor's Role in Keeping Hygiene on Time 36 OkMOM 2018: Durant

Is Your Information Correct?

Help the ODA keep you informed about legislative actions, CE opportunities, events and other important member-only news.

CLASSIFIEDS 4 1 ODA Classified Listings

Contact Kylie Ethridge, ODA Membership Director, at kethridge@okda.org or 800.876.8890 to provide the ODA with all of your current contact information. www.okda.org

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ODA JOURNAL STAFF EDITOR vacant ASSOCIATE EDITOR Frank J. Miranda, DDS EDITORIAL BOARD MEMBERS M. Edmund Braly, DDS Somer Heim, DDS EXECUTIVE DIRECTOR F. Lynn Means DIRECTOR OF COMMUNICATIONS & EDUCATION Tina Evans MEMBER COMMUNICATIONS MANAGER Madison Huffines OFFICERS 2017-2018 PRESIDENT Juan Lopez, DDS president@okda.org PRESIDENT-ELECT Shannon Griffin, DMD presidentelect@okda.org VICE PRESIDENT Daniel Wilguess, DDS vicepresident@okda.org SECRETARY/TREASURER Paul Mullasseril, DDS treasurer@okda.org SPEAKER OF THE HOUSE Doug Auld, DDS speaker@okda.org IMMEDIATE PAST PRESIDENT M. Edmund Braly, DDS pastpresident@okda.org ADMINISTRATIVE STAFF EXECUTIVE DIRECTOR F. Lynn Means DIRECTOR OF GOVERNANCE & FINANCE Shelly Frantz DIRECTOR OF COMMUNICATIONS & EDUCATION Tina Evans DIRECTOR OF MEMBERSHIP Kylie Ethridge OPERATIONS MANAGER Britney Morris MEMBER COMMUNICATIONS MANAGER Madison Huffines SPECIAL PROJECTS MANAGER Abby Sholar

Stay connected with the ODA!

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journal | March/April 2018

CALENDAR OF EVENTS Visit the ODA’s online calendar at OKDA.ORG for all upcoming meetings and events.

March 9 OkMOM Steering Committee ODA Building 8:00 a.m. - 10:00 a.m.

March 30 ODA Annual Meeting Vision Committee ODA Building 9:00 a.m.

March 23-24 Eastern District Dental Society Meeting & CE Hot Springs, AR

Oklahoma Dental Foundation Board of Trustees ODA Building 1:30 p.m. - 3:30 p.m.

April 5 New Dentist Happy Hour Tulsa 5:30 p.m. - 7:30 p.m.

April 19 ODA Board of Trustees The Sheraton Hotel - OKC 10:00 a.m. - 11:30 a.m.

April 10 OU College of Dentistry Scientific Day Reed Center Midwest City 9:00 a.m. - 1:30 p.m.

CORD Caucus and Lunch The Sheraton Hotel - OKC 11:30 a.m. - 1:00 p.m.

See Page 25

April 20-21 ODA Annual Meeting The Sheraton Hotel & Cox Convention Center Oklahoma City See Page 21

March 6 Oklahoma County Dental Society General Assembly Renaissance Waterford 5:30 p.m.

Tulsa County Awards Banquet & Installation of Officers TiAmo’s Restaurant 6:00 p.m. - 8:00 p.m.

April 12 ODA Members' 'Fore' Members TopGolf, OKC 6:00 p.m. - 9:00 p.m.

ODA House of Delegates The Sheraton Hotel - OKC 1:00 p.m. - 4:00 p.m.

April 23 ODA Office Closed April 26 Senior Signing Day ODA 5:30 p.m. - 7:30 p.m.

ODA Welcome Reception The Patio at Flint 4:30 p.m. - 6:30 p.m.

See Page 5

May 28 ODA Office Closed

Walk Talk and Shop for Oral Cancer Awareness On April 15, D-DENT (Dentists for the Disabled and Elderly in Need of Treatment) will host its annual Believe 5K Oral Cancer Awareness event. Come out to Mitch Park in Edmond, Okla. to be a part of D-DENT’s “Walk Talk and Shop.” Bring your furry friends and enjoy a leisurely 5K walk with shopping booths, food trucks, and free oral cancer screenings along the way.

If you are a dentist or hygienist and would like to volunteer for the event, call D-DENT at 405-424-8092 or visit d-dentok@org.

CORRECTION The author of the Salivary Diagnostics article by Stacy L. Sigler, RDH in the Jan/Feb 2018 ODA Journal was incorrectly listed as the 2017 Ishmael Award Winner. ODA Journal regrets the error.

ODA ANNUAL MEETING

Welcome Reception Kick off the Annual Meeting at the private ODA Welcome Reception. Enjoy drinks, hors d’oeuvres and fun! All Annual Meeting attendees are welcome to attend!

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ODA GUEST EDITORIAL

Gone Too Soon [The following is a distillation of some reflections expressed during Dr. Randy White’s memorial

By Frank Miranda, DDS service at First Presbyterian Church in Norman, Oklahoma on January 7, 2018.]

from such sessions thoroughly beaten.

While I held my own on who did what song, Randy would spout off the names of band members, what instruments they played, what labels they were on, and who did the artwork for their album covers.

I had met the master! Beyond that, we’d share our music libraries, buy each other books on the Beatles (our favorite band), and discover new sounds together. I doubt that I will ever have a musical soul mate like him again.

I first met Randy in 1976 during his freshman year at the OU College of Dentistry. Over the next 40 years, he went from student to colleague, fellow music lover and crossword puzzle enthusiast, becoming one of my dearest and closest friends along the way. Other than his family, no one will miss him more.

Music was one of Randy’s two big loves.

The other was his students. Whatever the activity, if it involved students, Randy was all in – traveling to dental hygiene distance sites, teaching gross anatomy to freshmen, playing basketball with them (until his body told him to stop), attending every student event he could, volunteering annually for OkMOM just to oversee their efforts, allowing many of them to shadow him in his Norman office, and hosting countless parties and get-togethers in his home.

My earliest memory of Randy involved music (of course); while I was giving an amalgam carving demonstration we ended up debating the relative merits of an Eddie Money album! (I liked it; he didn’t.)

Everyone enjoys music but only a few diehards live and breathe it. Randy and I were diehards. When he joined the faculty full time in 2005, we got to reconnect on our mutual passion. I remember we’d constantly pepper each other with music trivia. More often than not, I’d emerge

Shortly after we began teaching together, Randy paid me the highest compliment I’ve ever received from a student or colleague. I asked him what his future goals might be now that he was teaching full time. He replied, “I want to be Frank Miranda.” He was essentially saying he

wanted to emulate the way I taught and interacted with students. And to make sure I knew he wasn’t just blowing smoke, he would repeat it every now and then as the years went by. To hear “I want to be Frank Miranda” from someone who became a consummate teacher in his own right – there is no higher accolade.

As Randy’s illness progressed and he became less able to do many of the things he enjoyed, I began to see a sort of “comfortable grace” emerge in him.

Despite his infirmities and obvious discomfort he was never without his trademark wry smile, gentle voice, keen wit, and calm demeanor. He accepted that his remaining time was short and he resolved to spend it his way. During his final months, whenever I visited I always found him surrounded by students, colleagues, friends and family. And these gatherings were never somber; they were happy, nostalgic, and even festive. He never shook my hand when I dropped by; he always hugged me. As time passed, those hugs would linger a bit longer and were accompanied by a whispered “Love you” in my ear. He was at peace. And that “comfortable grace” he so effortlessly displayed toward the end revealed something else to me: When my own days start to draw to a close and I’m called home – I want to be Randy White.

The Dr. Randy White Memorial Scholarship The Dr. Randy White Memorial Scholarship will be awarded to a fourth year, OUCOD dental student who exhibits an understanding of what's truly important in life. This student will show that he/she places a high importance toward: family, friends, the dental profession and community, the arts, great food, and a passion for patient-

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journal | March/April 2018

centered care (just like our mentor, Dr. Randy White).

This Scholarship will be an annual award of $1,000 that the student recipient can use however he/she sees fit. The recipient will be chosen from a submitted short answer or essay, reviewed by a small selection committee.

Now Accepting Contributions Please make checks out to Oklahoma Dental Foundation with Dr. Randy White Scholarship in the memo line and mail to: Oklahoma Dental Foundation Dr. Randy White Scholarship 317 NE 13th Street Oklahoma City, OK 73104

Get Your Member Badge!

DO YOU HAVE THE 2018 ODA MEMBER BADGE ON YOUR WEBSITE? DOWNLOAD IT TODAY AT OKDA.ORG/MEMBERS-ONLY

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FROM THE ODA PRESIDENT Spring is in the air and another year has come and gone. I want to thank you for the privilege and honor to serve as your ODA President this past year. It has been an amazing year and working together with the ODA leadership we’ve had a productive year. Having worked with such a talented group has taught me once again the importance of teamwork and how much more can be accomplished when we work together. [I encourage each of you to continue to be part of this team and if you are not part of the leadership yet, I invite you to join us.]

I look forward to passing on this role to Dr. Shannon Griffin next month during the ODA Annual Meeting. Dr. Griffin is a talented leader and will lead us through another successful year. Our association is in great hands and its future is bright.

I want to thank Drs. Matt Cohlmia, Lindsay Smith, Ed Braly, Doug Auld and Krista Jones for their guidance and advice over the past four years. Their exemplary leadership taught me how to be an effective officer for the Oklahoma Dental Association. It has also been a privilege to work with the current executive committee that I didn't already mention, Drs. Shannon Griffin, Dan Wilguess, and Paul Mullasseril. They are a true team devoted and committed to the mission of the ODA. In addition, I want to thank all of our leaders that represent Oklahoma’s voice of dentistry at the national level. Their strong

Dr. Lopez with ADA Executive Director Kathy O'Loughlin during an ODA Board of Trustees meeting.

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and formidable talents assure that Oklahoma dentists always have a seat at the table on issues that affect the practice of dentistry. Our ADA delegation is composed of Drs. Raymond Cohlmia, Matt Cohlmia, Steve Glenn, Krista Jones, Doug Auld, Tim Fagan, Steve Young, Tamara Berg and Reiger Wood.

Dr. Juan Lopez with Tami Ross of McConaghie Dental Lab during the 2018 Oklahoma Mission of Mercy in Durant, Okla. Lopez was instrumental in creating the dental lab services for OkMOM in 2014.

I also want to extend a huge ‘thank you’ to our ODA Executive Director, Lynn Means, and her wonderful team. They were there to help and support me throughout the year. With her leadership and her effective team, our association is second to none.

Last June a group of ODA dentists came together to begin the process of developing a strategic plan for our association to follow over the next three years. This plan has been refined and will be presented to our House of Delegates for approval on April 19. It is my hope that this will serve as our roadmap for success leading into the 2020s.

We recently completed the ninth Oklahoma Mission of Mercy in Durant, Oklahoma.

This was another successful event that is only possible with the entire dental community, along with hundreds of community leaders and volunteers, coming together to work cohesively to provide services to those less fortunate. We were able to deliver an average value of over $1,200 of services to 957 patients totaling over $1.1 million of free dental services administered over two days. Thank you to all those who participated! I want to extend a huge thank you to Dr. Mathew Hookom who served as the Chairman. His leadership was stupendous and his efforts ensured a smooth and successful event for both patients and volunteers.

It was also a big year for legislative action at the state level. Our Council on Governmental Affairs, working alongside our lobbyist, Scott Atkins, has been

working to protect our providers and our businesses. Some of our current issues are rewording SB 490 – The ODA’s NonCovered Services Insurance Loophole Fix, and SB 1121 – The Medicaid Audit Reform Bill. This bill is an effort we are leading along with several other professional organizations to protect providers from unfair audit actions imposed by SoonerCare. We are asking for a minimum of 21 days notice of an audit, peer-to-peer audits, and training for our providers as to acceptable practices and what is expected, and for audits of providers to be deferred until after training has been completed.

In April, we will have our Annual Meeting at an exciting new venue, the Oklahoma City Sheraton. Dr. Dan McNair is the Annual Meeting Planning Committee Chairman. He and the ODA staff have worked hard to ensure another wonderful meeting guaranteed to provide you with high-quality continuing education, fun, and camaraderie for the entire team.

Wrap up the weekend Vegas-style at the annual President’s Dinner - Casino Night in the City. Our evening will begin with dinner and the ODA Awards. To complete the event there will be gaming tables with blackjack, poker, and craps, with entertaining music, great prizes, and fun.

Again, thank you for the honor to serve as president of this awesome association.

And I look forward to working with the incoming President, Dr. Shannon Griffin.

Aloha! Join thousands of your colleagues from across the country in beautiful Honolulu, Hawaii for ADA 2018 – America’s Dental Meeting®, October 18-22, 2018.

Retreat to the beaches of Oahu this fall for a few days of fun in the sun with friends and family. Take advantage of this year’s location and combine the ADA annual meeting with a much needed vacation. Extend your stay and explore the area – there’s plenty to see and do!

Kick off ADA 2018 with an award-winning cast of stars from the stage and screen as they come together for a musical celebration of the many cultures that call Hawaii home. Along with songs from some of the most loved Broadway and Hollywood musicals, you’ll discover new favorites at this concert under the stars that will be a night to remember.

Innovation is at the core of the continuing education courses offered at the ADA annual meeting. Reenergize your team by learning new tips and techniques that can be immediately implemented when you return to the office.

Advance your skills by attending a hands-on workshop or tailor your experience by selecting courses from offered CE tracks.

The ADA annual meeting is the world’s premiere dental event, providing unparalleled opportunities to regroup with your professional and social networks. Catch up with old friends at alumni receptions, meet new acquaintances from across the country or network with peers in the New Dentist Lounge.

Can’t wait to see you at ADA 2018 in Honolulu!

www.ADA.org/meeting www.okda.org

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GET TO KNOW YOUR INCOMING ODA PRESIDENT

SHANNON GRIFFIN, DMD Dr. Shannon Griffin's future in dentistry was born from being a teenage ski bum. She still enjoys skiing with her two boys, JJ and George.

I luckily stumbled into Oklahoma for the second time after I graduated from Tufts University School of Dental Medicine in 1996. I’m a New Mexico native, born in Clovis and raised in the small, mountain tourist town of Ruidoso. My first stint in Oklahoma began in 1987 when I enrolled as a freshman at the University of Tulsa. I quickly discovered the wonderful sense of loyalty that all Oklahomans demonstrate with passion. Oklahomans are proud of their home, their heritage and, sometimes above all else, their sports. Oklahomans are also very welcoming to outsiders residing within their borders. And when I left Oklahoma I carried the memory of this passion and warmth with me.

As a child, my very first mentor was Sally, a swim coach at the local YMCA. She would coach at the Y during the summers while on break from college. I can remember Sally teaching me to wrap my toes around the side of the pool and hold my arms over my ears as I learned to dive into the deep end of the pool. She would always leave for college in the fall, and as time went by, I realized that she went away for a lot of years of college! Sally finally finished all those years of college, settled in Ruidoso as “Dr. Waters” and became our family dentist.

12 journal | March/April 2018

I wish I could tell everyone that my lifelong passion was to be a dentist. Don’t get me wrong - I love dentistry and being a dentist.

And I love teaching young dentists, as well as practicing dentists, how to find the same passion and success that I hold for dentistry. But my journey wasn’t simple. I hold forth that I’m the luckiest person in the world to have found my niche. I was a math and science kid going through the motions of college when two significant events happened – both on ski lifts. My future in dentistry was actually born from being a teenage ski bum.

When I was 15 I had my first car (Yes, that was the driving age in New Mexico at the time!) and got my first real job as a ski instructor.

Event #1: Four years later as a sophomore in college I was riding a ski lift with my Dad and we were discussing my future. As a successful part-time ski instructor I already had a passion for teaching and was considering a career in that field. Dad is famous for asking tough questions and on this occasion he posed

one I’ll never forget. “Look around,” he said. “There are two types of people here; those that work here, and those that pay for it. You need to decide which one you want to be. If something unfortunate befalls you and you find that you’re a single mom with two kids, can you provide for them in the manner you’re accustomed?” Event #2: At this same time I had a roommate whose father was a dentist in nearby Roswell. We were on the gondola one day having the same kind of conversation and he started sharing his love for dentistry. He invited me to his office where I observed a crown lengthening procedure. I was hooked. I started spending time with my old swim coach, Sally, in her office and I fell in love with dentistry. I never looked back. Lady Luck had brought me home.

New Mexico does not have a dental school, but at that time, there was a grant program to help offset the costs of a dental education. With the grant I headed off to Boston and Tufts with every intention of returning to Ruidoso to practice. (The nearest specialist is over three hours away.)

I knew I was preparing to be a rural dentist and felt that I needed training beyond the basics of dental school, so I sought additional training in a GPR or AEGD program. There are excellent programs all over the nation and I applied to every program within 100 miles of a ski area. The only exception was the AEGD program at the University of Oklahoma. I had five criteria I was looking for in a program

Griffin with her son JJ at Bryce Canyon National Park in Utah.

and OU’s AEGD program was by far the the exposure to such a great need in our best fit for my professional development. state that we scratched the idea of traveling (It didn’t hurt that I had warm memories to some exotic place to do dentistry when of Oklahoma from my time in Tulsa.) It we could address the same need right here was while at OU that I met those mentors at home. who have forever changed how I practice dentistry. Dr. Steve Reagan taught me about I had no idea in 1996 that my second stint in Oklahoma would last as long as it has. the path of continual learning and Drs. John & Cathy Jameson taught me about the But 22 years later, I’m still enjoying the warmth and love of my new home. I have importance of taking care of people. After two sons: JJ [17] is a freshman in college in two years as a dental resident, I practiced Utah and George [14] is an 8th-grader at with John Jameson in Wynnewood for a Oakdale Middle School. We love to travel, year before opening my own practice in golf and, of course, ski.

Edmond in 1999. OU has remained my home; I’ve had the honor of serving on faculty since the summer of 1998, first in Griffin's two sons, JJ and George, love to golf.

Oral Diagnosis, and then in the AEGD residency from which I graduated.

Oklahoma is ripe with dental opportunities, especially in our rural areas.

My most rewarding experiences have been volunteering with the Oklahoma Mission of Mercy (OkMOM) since its inception nine years ago. During the first OkMOM in 2010, my office was in the planning phase for a mission trip to Costa Rica.

While at the Tulsa Convention Center for that first event we were so overcome from

What are some life lessons you have learned?

• Life is short. Live today and don’t wait for retirement.

• There’s a plan, let it unfold.

• Take care of people and they will take care of you.

• Trust instinct.

• Have fun and enjoy the journey.

• Be grateful. Especially in the dark moments.

www.okda.org

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OKLAHOMA DENTAL ASSOCIATION 2018 NOMINATIONS THE COUNCIL ON NOMINATIONS NOMINATES THE FOLLOWING MEMBERS FOR VICE PRESIDENT AND TO REPRESENT THE ADA DELEGATION. THESE NOMINEES WILL BE VOTED ON BY THE HOUSE OF DELEGATES ON APRIL 19, 2018.

VICE PRESIDENT IS A ONE-YEAR TERM. ADA DELEGATE AND ALTERNATE DELEGATE ARE FOUR YEAR TERMS.

VICE PRESIDENT Paul Mullasseril, DDS Oklahoma County

Dr. Paul Mullasseril attended dental school in Mumbai, India graduating in 1989 before completing a residency in prosthodontics at the University of Oklahoma College of Dentistry in 1994. He completed a Fellowship in Maxillofacial Prosthetics at the MD Anderson Cancer Center in Houston, Texas in 1996, then received his Doctor of Dental Surgery degree from the University of OU College of Dentistry in 1998. He joined the OUCOD department of Removable Prosthodontics in 1998 and was Director of Maxillofacial Prosthetics from 2002 to 2008. He chaired the Restorative Dentistry department in 2011 and is currently the Assistant Dean of Clinical and Preclinical Education, since 2015.

He was awarded the Outstanding Full-time Faculty award from the OUCOD Student Council in both 2000 and 2014. Mullasseril has lectured around the world as a consultant and key opinion leader for Imtec Corporation, 3M and Global Dental Sciences. He is currently a consultant for Park Dental Research.

Dr. Mullasseril was appointed Secretary/Treasurer of the Oklahoma Dental Association for 2017-2018, serving on the Board of Trustees, Council on Budget and Finance, and Investment Committee. He has also served on the ODA Rewards Partners Committee since 2013. He has been a delegate representing Oklahoma County on the ODA House of Delegates since 2013, and a member of the Oklahoma County Dental Society Board of Trustees since 2013.

He has been married to Anaita for 24 years after meeting her in dental school in India. Anaita has a private practice of Orthodontics in Shawnee, Oklahoma. Their daughter, Anoushka, is a biochemistry and microbiology major at Rhodes College in Memphis, and their son, Dan, attends high school at Heritage Hall in Oklahoma City.

ADA DELEGATE Douglas Auld, DDS Eastern District Dr. Douglas Auld was born and raised in McAlester, Oklahoma, where he graduated from McAlester High School. He received a Bachelor of Science degree in chemistry from the University of Oklahoma and a Doctor of Dental Surgery degree from the University of Oklahoma College of Dentistry.

14 journal | March/April 2018

Dr. Auld has been a member of the American Dental Association, Oklahoma Dental Association, and Eastern District Dental Society since 1982. He was a member of the Oklahoma State Board of Dentistry from 2004-2007, Team Captain Examiner for the Western Regional Examining Board from 2002-2011, and President of the Eastern District Dental Society in 1988-1989. He served on the ODA Council on Dental Education from 1986-1990, chaired the Council on Constitution and Bylaws in 1991 and has been a member of the House of Delegates since 1984. He was inducted as a Fellow of the Pierre Fauchard Academy in 1992, the American College of Dentists in 2009, and the International College of Dentists in 2011.

Dr. Auld has served on the ODA Board of Trustees since 2005 representing the Eastern District. In 2008-2009 he served as Secretary/Treasurer of the ODA and was elected Vice President in 2009. He was President of the ODA in 2011-2012 and Chair of the Oklahoma Mission of Mercy in 2012. Dr. Auld was elected for a three-year term as Speaker of the House of Delegates in 2016.

He currently chairs the ODA Investment Committee and serves as a member of the ODA Council on Bylaws, Policy and Ethics, Council on Governmental Affairs, Rewards Partners Committee, and the DENPAC Board of Directors. He is an action team leader for ADPAC. Dr. Auld served as an Alternate Delegate to the American Dental Association from 2012-2015 before becoming a Delegate in 2016.

He served on the ADA Council on Ethics, Bylaws and Judicial Affairs from 2013-2016, chairing the Council from 2015-2016.

During that time, he also chaired the ADA Election Commission and chaired the Election Rules Rewrite Task Force in 2016, and served on the ADA Bylaws Task Force from 2014-2017. He currently serves as Vice Chair for the 12th District of the ADA. Dr. Auld has been an associate clinical professor at the OU College of Dentistry since 2012. He served two terms on the J. Dean Robertson Society Board of Directors and on the OUCOD Admissions Committee from 2011-2016. He is the OUCOD 2016 Outstanding Alumnus. He received the ODA President’s Leadership Award in 2015 and the Richard T. Oliver Legislative Award in 2016.

From 1992-1996, Dr. Auld chaired both the McAlester Regional Health Center Authority and the McAlester Public Health Authority. He has been a member of the McAlester Scottish Rite Advisory Conference since 2005 and an Elder of the Presbyterian Church since 1984. In 2004, he was a commissioned Lay Delegate to the Presbyterian Church USA General Assembly. Dr. Auld is in private practice in McAlester where he resides with his wife and inspiration Jane. They have two daughters, Emily and Elizabeth.

ADA ALTERNATE DELEGATE Matthew Cohlmia, DDS Oklahoma County Dr. Matt Cohlmia has had a general dentistry private practice since 1992 in northwest Oklahoma City along with his father, Ray Cohlmia and his brother, Raymond Cohlmia. He received his Bachelor of Science degree in physiology from Oklahoma State University in 1987 and his Doctor of Dental Surgery degree from the University of Oklahoma College of Dentistry in 1991. He is currently a member of the American Dental Association, the Oklahoma Dental Association and the Oklahoma County Dental Society. He is a fellow of the Pierre Fauchard Academy, the American College of Dentists and the International College of Dentists. He is currently serving as the Chairman to the Oklahoma Chapter of the Pierre Fauchard Academy. Dr. Cohlmia is also a Dean’s Circle Member of the J. Dean Robertson Society.

Dr. Cohlmia has been very active in the Oklahoma Dental Association. He served as President from 2014-2015, Presidentelect from 2013-2014, Vice President from 2012-2013 and Secretary/Treasurer from 2011-2012. He currently serves on the ODA House of Delegates, as an ADA Alternate Delegate, Chair of the ODA Council on Governmental Affairs, and as an ADA Action Team Leader for Congressman Steve Russell. He has also served on the ODA Council on Membership, the Investments Committee, the Council on Budget and Finance, the Annual Meeting Planning Committee and the Council on Nominations. He has served two terms as the Local Arrangements Chairman of the ODA Annual

Meeting. He has also been involved with the Oklahoma Mission of Mercy serving as CEREC Lead from 2016-2018 and Line Management Lead in 2010 and 2012 – 2015. Dr. Cohlmia has also served several years on the OU College of Dentistry Alumni Association, serving as President from 2005 to 2008. In 2017, he was the recipient of the ODA’s Richard T. Oliver Legislative Award.

Dr. Cohlmia has been very active with the local component level as well, serving as Oklahoma County Dental Society President in 2009, President-elect in 2008, Vice President in 2007 and Secretary/Treasurer twice. He is currently serving and has served for several years on the Board of Directors of the Society. He has also served as Membership Committee Chairman, Administrative Affairs Committee, Mediation Committee Chairman, Program Chairman, and Golf Chairman. Dr. Cohlmia and his wife Susan have been married for 28. Susan graduated from Oklahoma State University with a degree in accounting in 1986. She is currently a CPA and works on a contract basis. The Cohlmia’s have two boys.

Matthew II graduated from Oklahoma State University in 2016 with a BAS degree in Strategic Communications and was a member of the Delta Tau Delta Fraternity. He currently works as a Technical Writer for Keybridge Technologies in Oklahoma City. Blake is a senior at Oklahoma State University majoring in Physiology and is a member of the Delta Tau Delta fraternity. Blake will begin his dental education in 2018 at the OU College of Dentistry. Dr. Cohlmia enjoys playing golf at Twin Hills Country Club, boating on Lake Tenkiller, going to the family’s farm near Canton Lake, and being a diehard Oklahoma State University Cowboy sports fan. He is a member of the OSU President’s Club, OSU Foundation and the OSU Posse Club.

COUNCIL NOMINATIONS THE COUNCIL ON NOMINATIONS NOMINATES THE FOLLOWING MEMBERS FOR ODA COUNCIL SERVICE. THESE NOMINEES WILL BE VOTED ON BY THE HOUSE OF DELEGATES ON APRIL 19, 2018. COUNCIL TERMS ARE THREE YEARS. FOLLOWING THE NAME OF EACH NOMINEE IS AN ABBREVIATION. THE LETTER INDICATES THE COMPONENT REPRESENTED BY THE MEMBER, THE FIRST NUMBER IS THE TERM OF OFFICE, AND THE SECOND NUMBER IS THE YEAR THAT TERM EXPIRES. ADDITIONAL NOMINATIONS MAY BE PRESENTED FROM THE FLOOR OF THE HOUSE. Budget and Finance Stephen Young (C-1-21)

Standing Committee onOHCA and DHS James Hackler (TC-5-21)

Bylaws and Rules Douglas Auld (E-2-21)

Dental Education and Public Information Ben Baty (TC-2-21) Matthew Bridges (SW-1-21) Kevin Haney (OC-1-21) David Wong (TC-2-21)

Dental Care Kevin Haney (OC-1-21) Moiz Horani (TC-1-21) Ruchi Nanda (OC-2-21)

Governmental Affairs Matthew Cohlmia (OC-2-21) Juan Lopez (SW-1-21) Ray Plant (OC-5-21) James Torchia (TC-4-21) Stephen Young (C-1-21) Membership and Membership Services Kristen Campbell (C-2-21) Eugenia Johnson (TC-2-21)

www.okda.org

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PROPOSED BYLAWS AND POLICY AMENDMENTS THE FOLLOWING AMENDMENTS TO THE ODA BYLAWS AND MEDIATION REVIEW POLICY WILL BE CONSIDERED BY THE HOUSE OF DELEGATES ON APRIL 19, 2018.

ASDA Representation on the ODA House of Delegates Background: The Executive Committee recommended that the Council on Membership and Membership Services consider increasing ASDA representation on the ODA House of Delegates.

The Council voted to increase ASDA representation to four voting members, to be determined by ASDA. According to ODA Bylaws, members of ASDA are also members of the ODA. This resolution will increase the number of voting student members from one to four. The Council feels strongly that this is an effort to be inclusive and will encourage continued membership and participation in organized dentistry. This resolution was referred back to the Council by the House of Delegates on April 27, 2017. The Council reconsidered the resolution and recommends it as written.

Resolved, to amend the Bylaws, Article VI, Section 1, Item D. by striking “one third year” and inserting “Four”. Be it further resolved, to insert “annually” after “elected”.

D. One third year Four student delegates from the OU College of Dentistry with vote, elected annually by the American Student Dental Association members.

Article II: Purpose Background: This resolution is intended to make provision for an annual session.

Resolved, to amend the Bylaws, Article II by adding as Item E. “To conduct an annual educational and information session for the members.”

Article III, Section 2A: Active Member Background: This resolution is intended to update the ODA Bylaws to be in compliance with the amendments made to the ADA Bylaws in October 2017.

Resolved, to amend the Bylaws, Article III, Section 2A by adding as Item 3. “A student ASDA member graduate or Active member

16 journal | March/April 2018

in good standing of another Constituent who is relocating his or her practice and who is a) eligible for licensure and b) awaiting the completion of the licensure process.”

Article III, Section 3: Good Standing Background: This resolution is intended to update the ODA Bylaws to be in compliance with the amendments made to the ADA Bylaws in October 2017.

Resolved, to amend the Bylaws, Article III, Section 3 by substitution: To be in good standing, a member is required to meet the following criteria: A. The member’s payments of dues and special assessments, if any, are current if such payment is required; and B. A member under a disciplinary sentence of suspension shall be designated as “in good standing temporarily under suspension” until the disciplinary sentence has terminated.

New Dentist Member of the Board of Trustees Resolved, to amend the Bylaws Article V, Section 1 by adding as Item G. “A New Dentist” and “The New Dentist must be a graduate from dental school within the last 10 years and shall serve a one year term renewable for up to three years.”

Article V – Board of Trustees Section 1. Composition A. Elected Officers B. Appointed Officers C. The Immediate Past President D. Delegates to the American Dental Association E. The Speaker of the House F. Component Trustees G. A New Dentist Trustees elected by the components to serve a three year term, one from each component. Vacancies shall be appointed by

the Executive Committee until replaced by the component.

The New Dentist must be a graduate from dental school within the last 10 years and shall serve a one year term renewable for up to three years.

And be it further resolved, to amend Article IV – Officers, Section 6A. Duties of the President: by adding as Item 10. “To appoint a New Dentist member to the Board of Trustees.”

Article V, Section 4: Quorum of the Board of Trustees Resolved, to amend the Bylaws, Article V, Section 4 by striking “eleven” and inserting “a majority of the” and striking “including the President”.

A quorum shall consist of eleven a majority of the members including the President.

Article V, Section 4: Quorum/Substitutes of the Board of Trustees Background: To specify that component officers or past officers can substitute for component trustees.

Resolved, to amend the Bylaws, Article V, Section 4 by inserting “of the component” after “past officer”.

A member of the Board of Trustees may substitute an officer or past officer of the component to serve for this meeting only, with all the rights and privileges of other trustees.

Article VI, Section 4F: Quorum of the House of Delegates Resolved, to amend the Bylaws, Article VI, Section 4, Item F by striking “one-fourth” and inserting “three of the seven”.

Twenty-five percent (25%) of the voting members of the House representing at least one-fourth three of the seven component societies shall constitute a quorum for the transaction of business.

Article VI, Section 4: Quorum of the House of Delegates Background: Delegates voting on behalf of their Components should be current on their dues and members in good standing in order to adequately represent the members of their Components.

Resolved, to amend the Bylaws, Article VI, Section 4 by adding as Item H “In order to sit on the House floor for your component, you must be a current, paid member (or be on a payment plan) by March 31st.”

Article IX, Section 1C: Councils of the Association Background: The Mediation Review Program is a function of the Council on Dental Care and should be listed in the Bylaws as such.

Resolved, to amend the Bylaws, Article IX, Section 1C by inserting as Item 2.

“Mediation Review Program”.

Mediation Review Policy Amendments Resolved, to amend the Mediation Review Policy Manual on pages 5, 11, 12, 14, 15, 16, and 28 to include requirements pertaining to the National Practitioner Data Bank and Oklahoma State Statute 59-328.64: Proceedings of Mediation Committee Privileged – Exceptions.

For the complete policy, including the proposed amendments, please visit www.okda.org/members-only/resources.

With storm season approaching, Oklahomans face the risk of devastating disasters.

Don’t get caught in the rain Make a tax-deductible contribution to the RDGP

The Oklahoma Dental Relief and Disaster Grant Program (RDGP) is a charitable trust established to provide aid to dental professionals affected by natural disasters, physical disability, chemical dependence, or other hindering conditions.

The RDGP is reliant solely on contributions from individuals like you. Help Prepare & Provide for those in need. You never know when it could be you.

Contact the ODA at 800.876.8890

www.okda.org

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ODA MEMBER BENEFIT CORNER Why is a membership with the ODA/ADA so valuable?

The ODA/ADA supports all members at the national, state and local levels. From helping you manage your practice more efficiently and advocating on your behalf to offering you tools and resources that help you find the answers for which you’re looking, we’re there every step of the way.

Oral Health Information for Your Patients Did you know 50 percent of Americans don’t brush their teeth twice a day? Or that less than 25 percent realize a child should visit the dentist before their first birthday?

That’s why we created MouthHealthy, the ADA’s award-winning website for dental health information.

The ADA launched MouthHealthy in June 2012 to provide the latest information to help patients make informed decisions about their dental health. The website— which is also available in Spanish— includes timely and credible information on prevention, care and treatment with in-depth content, videos and a highly engaging presentation.

shopping for oral care products.

MouthHealthy is also home to the ADA Seal of Acceptance, which can help you narrow down your search for oral health products that do exactly what they claim under a Seal you can trust.

•

The ADA Symptom Checker, an app designed to help patients better understand their dental symptoms so they can make informed decisions about their dental health.

•

Slideshows on hot topics such as pregnancy and oral health, the worst foods for your teeth and the biggest misconceptions about gum disease.

By visiting MouthHealthy, your patients will find: •

Information and videos on the top most-searched dental terms, including mouth sores, baby teeth and whether or not antibiotic prophylaxis is necessary before a dental visit.

•

Tips on what to look for when

Visit MouthHealthy today!

Brought to you by the

Be Mouth Healthy for Life with the ADA’s MouthHealthy.org This award-winning website has information patients need to take better care of their oral health.

• Oral health concerns by life stage • A-Z topics with videos • ADA® Dental Symptom Checker™ • ADA Seal of Acceptance products • Tips and activities to make oral health care fun for kids • ADA® Find-a-Dentist™ to help locate an ADA member dentist

Promote MouthHealthy.org to Your Patients 18 journal | March/April 2018

ODA MARKETING COACH

Who & What to Survey

Many dental practices find it helpful to conduct patient satisfaction surveys as a way to find out what patients like, and don’t like, about their experiences in the practice.

The results from these surveys offer feedback on the type of patient experience your practice delivers. That information can be used to tweak systems that should enhance the patient experience and can offer insights that can be incorporated into your marketing campaign.

You can opt to survey every patient after each visit, target a specific patient population, or conduct a survey among randomly-selected patients.

•

Be realistic about how many questions you ask.

•

Ask the most important questions first so you receive the most valuable information even if the patient doesn’t complete the survey.

•

Don’t ask questions that aren’t relevant or that provide input on things you cannot or will not change.

•

Keep it brief since patients are using their personal time to provide feedback.

2. Whether the patient was seen on time or, if they had to wait, how long they were kept waiting.

•

All electronic communications should make it easy for patients to opt out of future communications.

3. Whether they felt their dental concerns were adequately addressed.

•

Your practice management software may include an electronic instant survey for patients. Make sure you review the questions asked to ensure they’re relevant to your practice and your patients.

Questions can cover a range of topics, including: 1. How comfortable the reception area is.

4. Whether they had an overall positive experience at the practice.

5. Whether they would recommend the practice to family members, friends and/or colleagues.

6. How they initially learned about the practice.

Consider these suggestions when planning a patient survey: •

Customize the survey so it’s appropriate for the group of patients being asked to respond. For instance, new patients should be asked different questions than those in your recare program.

•

Several online survey vendors allow you to create a free, customized survey that can be shared with patients via email so they can complete it anonymously. While this option requires some investment of staff time, it allows for complete customization of questions and possible responses.

Keep in mind that basic surveys are generally free and that lengthier questionnaires, or in-depth reporting of results, typically involve additional costs. Determine whether the vendor

who fields your survey is a HIPAA business associate and, if so, make sure you have a business associate agreement in place.

•

Assign a staff member to compile and share survey results with you and the entire team. Use that information for a team discussion about ways to improve processes, communications, or other areas where change might be helpful.

•

Consider inviting satisfied patients to provide post treatment feedback on social media. Positive online reviews are today’s version of word-of-mouth advertising and can be an effective way to attract new patients. This can be done at the end of your survey or mentioned by your front desk staff.

Copyright © 2018 American Dental Association.

All rights reserved. Reprinted by permission.

For additional resources on how to grow your practice, visit the ADA’s Center for Professional Success at ada.org/success.

Future issues of the ODA Journal will include individual articles from this module, but you can see the module in its entirety at http://success.ada.org/en/ practice-management/marketing.

www.okda.org

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ODA COUNCIL MEETING BRIEFS ODA Council on Governmental Affairs Dr. Matt Cohlmia, Chair The ODA Governmental Affairs Council met on January 19 and January 26, 2018 and discussed the ODA legislative priorities which include SB 490, the ODA’s Non-Covered Services Insurance Loophole Fix, and SB 1121, the ODA’s Medicaid Audit Reform bill. The Council also discussed other dentistry-related bills including HB 2759, the Board of Dentistry’s bill, several bills dealing with opioids and electronic prescribing, as well as SB 1125, a bill dealing with dental assistants and anesthesia. The Council voted to support the Step Up Oklahoma initiative, selected the 2018 Richard T. Oliver Award and the Legislator of the Year Award recipients, and finalized plans for the Dentist Day at the Capitol Breakfast. The next Council on Governmental Affairs meeting is scheduled for March 2, 2018.

ODA Council on Dental Education and Public Information Dr. David Wong, Chair The Council on Dental Education and Public Information met on January 19, 2018. The Council discussed the newly created advertising options on the ODA’s website. A task force was created to evaluate any advertising submissions before being posted online.

The ODA has been utilizing funds for sponsored posts on Facebook and Instagram to promote events and the ODA Rewards Program, so members provided additional ideas for the ODA to promote to the public through social media. A CE course will be created that can be presented at established study clubs around the state. The purpose is to provide practice management CE while also using that opportunity to talk about the value and benefits of ODA membership. The hope is to reach the non-members who attend study clubs, but also inform members of the benefits that they are not fully aware exist. The ODA staff will build a speakers bureau of ODA members willing to teach the course and also work with dental supply companies to find sponsorships and partnerships for offering the course. The Council also discussed social events for influential ODA members in communities to host in their offices, offering a casual way to talk about membership in organized dentistry. The next Dental Education and Public Information meeting is scheduled for June 22 at 12:00 pm at the ODA Building.

ODA Council on Membership and Membership Services Dr. Edward Harroz III, Chair The Membership and Membership Services Council met on January 26, 2018. The Council discussed the financial and attendance reports of New Dentist and dental student events, as well as brainstormed ideas for new events for both of these demographics. The Council discussed updates on the Transitions Taskforce, which focuses on welcoming and integrating members and non-members who work with dental service organizations into the Association. OUCOD student and ASDA National Leadership Conference scholarship recipient, Blake Campbell, and ODA Member and ADA Annual Meeting stipend recipient, Dr. Matthew Bridges, reported on their experiences of their respective conferences. The Council also discussed membership trends and the need to better serve declining demographics of the Association. The next Membership and Membership Services meeting is scheduled for July 27 at 1:00 pm at the ODA Building.

ODA Council on Dental Care Dr. Brian Molloy, Chair The Council on Dental Care met on February 16, 2018. The Council received updates from the Oklahoma State Department of Health on the Dental Loan Repayment Program, and community water fluoridation initiatives. It was reported that the efforts put forth to continue community water fluoridation in Tulsa and reinstate community water fluoridation in Durant were successful. The Council also heard reports on the ODA Mediation Review Program, during which they approved several proposed amendments to the

Want more information? All ODA Council meeting minutes are posted online. Log in to the Members Only website at okda.org and click on Your Association on the left-hand side for the complete list of Councils.

20 journal | March/April 2018

The future

is n w 2018

Annual Meeting APRIL 19-21, 2018

NEW VENUE:

The Sheraton Hotel Downtown Oklahoma City 1 N. Broadway Ave. Oklahoma City, OK 73102

$149/Night** ODA Group Room Rate: $149/Night CALL 866-716-8134 *SPECIAL ODA GROUP RATE ENDS MARCH 16, 2018

All courses will take place at the Sheraton Hotel www.okda.org

21

continuing education Courses: Cathy jameson, phd

Opening Session Creating A Healthy Work Environment 1 CE Hour / Category D

Friday, April 20 8:00 a.m. - 9:00 a.m.

Cox Convention Center Exhibit Hall

Howard Farran, DDS, MBA Dr. Farran’s One-Day Dental MBA 3 CE Hours / Category D Sheraton Hotel Century Ballroom

Friday, April 20 9:30 a.m. - 12:30 p.m.

perry brooks, DDS

CBCT Scan: Anatomy, Diagnosis and Dental Implant Planning 3 CE Hours / Category B

Sheraton Hotel Plaza Ballroom

Friday, April 20 10:00 a.m. - 1:00 p.m.

Rachel Wall, RDH, BS The Motivated Mindset 3 CE Hours / Category B

Sheraton Hotel One Broadway Ballroom

Know Your R.O.H. (Return on Hygiene) 2 CE Hours / Category B

Friday, April 20 9:30 a.m. - 12:30 p.m.

Sheraton Hotel One Broadway Ballroom

uche odiatu, dmd The Naked Truth: The Bare Essentials to Healthy Living 3 CE Hours / Category B Sheraton Hotel Century Ballroom

Saturday, April 21 9:00 a.m. - 12:00 p.m.

Friday, April 20 1:30 p.m. - 3:30 p.m.

Nutrition Lollapalooza: French Fries, Flossing and Fitness 3 CE Hours / Category B Sheraton Hotel Century Ballroom

Saturday, April 21 2:00 p.m. - 5:00 p.m.

Michael Ditolla, dds, fagd Modern Crown & Bridge Techniques and Materials 6 CE Hours / Category B Sheraton Hotel Plaza Ballroom

Saturday, April 21 9:00 a.m. - 12:00 p.m. & 2:00 p.m. - 5:00 p.m.

oda breakfast and learn Dr. Rob Bryan: 3D Treatment Planning for Implants John P. Bean, MSN, CRNA: Mobile IV Sedation and Anesthesia for the Dental Client Dr. Amanda Ward: New Thoughts in Pediatric Dentistry 1.5 CE Hours / Category B Sheraton Hotel Red Carpet

22 journal | March/April 2018

Saturday, April 21 7:30 a.m. - 9:00 a.m.

ODA Ethics lunch and learn James Farley, DDS: Ethics and Dentistry 1.5 CE Hours / Category Ethics Sheraton Hotel Red Carpet

Saturday, April 21 12:15 p.m. - 1:45 p.m.

2018 Annual Meeting Registration Your registration must be postmarked on or before March 15, 2018 to qualify for “early-bird” prices.

II. Registration Fees

Pre-registration closes at midnight April 9, 2018. Any registration not postmarked by April 6, 2018 should be held and completed on-site.

Please choose the category that best fits the registrant. If unsure of the proper category, please contact the ODA at 405-848-8873.

Membership will be verified for each ODA registrant.

Register Online www.okda.org (You can register up to 10 people at a time)

Register by Mail Mail completed form with payment to: Oklahoma Dental Association 317 NE 13th Street Oklahoma City, OK 73104 ONLY ONE REGISTRANT PER REGISTRATION FORM Please copy this form for additional registrations.

To edit your registration, please contact the ODA at 405-848-8873.

To cancel your registration, the ODA will refund your registration fee, less a $30 administration fee, if a written request is delivered to the Executive Director or postmarked no later than April 11, 2018.

All persons who register for this meeting acknowledge reading and agreeing to this statement: “This function’s planners claim and assume no liability for the acts of meeting suppliers, nor for the safety of any attendee, or spouse, child or guest of an attendee, while in transit to or from this event. Attendees and participants in any event, including but not limited to those which may require or feature physical activity, assume all risk and liability associated with such activity.”

The presentations of the clinicians in no way imply endorsement of any product, technique, or service presented during the courses. The Oklahoma Dental Association specifically disclaims responsibility for any material presented.

I. Registration Information Last Name:_________________________________________________ First Name:_________________________________________________ ADA Number (if applicable):___________________________________ Address: ___________________________________________________ City: _____________________________________

State: __________

Zip: __________________________ Phone:_____________________

On/Before 3-15-18

On/After 3-16-18

Amount Due

ODA/ADA Member Basic $262 $287 _________ Includes unticketed Scientific Sessions, Exhibit Hall and Opening Session ODA/ADA Member Inclusive $399 $424 _________ Includes BASIC registration, one ticket to ODA Breakfast and Learn, one ticket to ODA Lunch and Learn and one ticket to President’s Dinner ODA/ADA NEW Member Basic $131 $144 _________ Reduced fee for new members graduated dental school 2014, 2015, 2016 or 2017 ODA State Life Member $30 $40 _________ Includes unticketed Scientific Sessions, Exhibit Hall and Opening Session ODA Retired Member $30 $40 _________ Includes unticketed Scientific Sessions, Exhibit Hall and Opening Session ODA Retired State Life Member FREE FREE _________ Includes unticketed Scientific Sessions, Exhibit Hall and Opening Session Non-ODA/ADA Dentist $598 $624 _________ Includes unticketed Scientific Sessions, Exhibit Hall and Opening Session Hygienist

$135

$145

_________

Assistant ODAA Member

$64

$74

_________

*Non-ODAA Member

$91

$101

_________

Dental Lab Technician

$82

$92

_________

Dental Student

FREE FREE Includes dental, dental hygiene & dental assistant students Graduate Student ODA Member

_________

$45

$55

_________

*Non-ODA/ADA Member

$79

$89

_________

Spouse (Non-dental Guest)

$64

$74

_________

Business Office Staff

$91

$101

_________

Email Address: ______________________________________________

*Become an ODA/ADA Member to take advantage of member-only discounts on the Annual Meeting and other CE opportunities throughout the year.

Contact the Oklahoma Dental Association office at 800-876-8890. www.okda.org

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III. Purchase / Reserve Tickets CE COURSES & EVENT TICKETS - Please check each event and scientific session you plan to attend Friday, April 20, 2018

On/Before 3-15-18

Amount Due

On/After 3-16-18

Opening Session: Creating a Healthy Work Environment (Jameson) 8:00 AM - 9:00 AM FREE FREE

$________

Saturday April 21, 2018

On/Before 3-15-18

On/After 3-16-18

ODA Breakfast and Learn Three presentations on various dental advancements 7:30 AM - 9:00 AM $58 $68

$________

ODAA Sponsored Course: How to Maximize Your Dental Lab Relationships (Murchison) 9:30 AM - 12:00 PM $15 $25 $________

ODAA Sponsored Course: Nutrition for Oral Health: Be Smart, Eat Smart (Brogan) 9:00 AM - 10:00 AM $15 $25 $________

Dr. Farran’s One-Day Dental MBA (Farran) 9:30 AM - 12:30 PM FREE

FREE

$________

Modern Crown & Bridge Techniques and Materials (DiTolla) 9:00 AM - 12:00 PM & FREE FREE 2:00 PM - 5:00 PM

The Motivated Mindset (Wall) 9:30 AM - 12:30 PM

FREE

$________

FREE

CBCT Scan: Anatomy, Diagnosis and Dental Implant Planning (Brooks) 10:00 AM - 1:00 PM FREE FREE $________ Know Your R.O.H. (Return on Hygiene) (Wall) 1:30 PM - 3:30 PM FREE

FREE

$________

$________

The Naked Truth: The Bare Essentials to Healthy Living (Odiatu) 9:00 AM - 12:00 PM FREE FREE

$________

ODA Lunch and Learn: Ethics and Dentistry (Farley) 12:15 PM - 1:45 PM $58

$________

$68

Nutrition Lollapalooza: French Fries, Flossing & Fitness (Odiatu) 2:00 PM - 5:00 PM FREE FREE

$________

ODAA Sponsored Course: Don’t Be a Headline, Infection Control Training (Nabors) 1:30 PM - 3:30 PM $15 $25 $________

Special Event Tickets

Register Online at OKDA.org When registering online: •

Member dentists use your ADA/ODA log in.

•

Non-member dentists use your ADA number.

•

Non-dentists create a new account on the login page.

ODA President’s Dinner Saturday, April 21, 6:30 PM

On/Before 3-15-18

$75

On/After 3-16-18

$85

Total # Tickets

Amount Due

_______ $________

REGISTRATION FEE + TICKETS= TOTAL REGISTRATION:

$ _________

If you don’t know your ADA number or need assistance logging in, please call the ADA at 800.621.8099.

Register by Mail Mail completed form with payment to: Oklahoma Dental Association 317 NE 13th Street, Oklahoma City, OK 73104 ONLY ONE REGISTRANT PER REGISTRATION FORM. PLEASE COPY THIS FORM FOR ADDITIONAL REGISTRATIONS. TO REGISTER BY MAIL, PAYMENT MUST BE RECEIVED IN FULL AND PAYMENT MAY ONLY BE MADE BY CHECK. Pre-registration closes at midnight April 9, 2018. Any registration postmarked after April 6, 2018 should be held and completed on-site.

24 journal | March/April 2018

The ODA Annual Meeting Schedule is subject to change.

The 2018 Annual Meeting will be paperless. Any speaker handouts will be posted after April 1, 2018 on the ODA website at www.OKDA.org/Annual-Meeting.

Coalition of Rural Dentists (CORD) Caucus and Luncheon Thursday, April 19 at the ODA Annual Meeting Sheraton Hotel - Kiamichi Room * 11:30 a.m. - 1:00 p.m.

If you are a member dentist of the Central, Eastern, Northern, Northwest, or Southwest Component, then this lunch is for you! This is your opportunity to voice your opinion and discuss issues that will be presented to the ODA House of Delegates that same day at 1:00 p.m.

Kindly RSVP by April 6 to Madison Huffines, ODA Member Communications Manager, at mhuffines@okda.org or call 405-848-8873.

Oklahoma Dental Association

THE OKLAHOMA DENTAL ASSOCIATION

in Honor of

DR. JUAN R. LOPEZ PRESIDENT’S DINNER AND CASINO NIGHT

SATURDAY, APRIL 21 AT 6:30 P.M.

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www.okda.org

25

Help Patients Quit With Free Help from the Oklahoma Tobacco Helpline Dentists play a key role in helping patients become tobacco free. You know the impact tobacco has on your patients’ health, and your patients trust your advice and input to help them stay healthy.

By providing options, medications and support to patients, you can help reduce the impact tobacco has on their health, including serious risks like cancer.

The Oklahoma Tobacco Helpline offers free, customizable services and tools to help Oklahomans quit tobacco on their own terms. Registrants receive nonjudgmental support through text or email, phone or web coaching and are eligible to receive at least two weeks of nicotine replacement therapy including patches, gum or lozenges.

“When we talk about tobacco cessation, we have the Oklahoma Tobacco Helpline, so we’ll send patients there,” said ODA President-elect Dr. Shannon Griffin, of Griffin Smiles Dentistry. “When we have someone who quits using tobacco and they start eating better, drinking more water and taking care of themselves, then we see healthier tissues.”

Talk to your patients about the free benefits from the Helpline, and learn more about how you can support them through their quitting journey. You can also access free promotional materials including fact sheets, brochures and posters at OKhelpline.com.

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REFER YOUR PATIENTS TO THE OKLAHOMA TOBACCO HELPLINE

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Helpful emails and supportive text messages

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At least a two-week supply of FREE patches, gum or lozenges

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Free patient resources including materials promoting the Helpline and materials on the health effects of sugar-sweetened beverages are available to print or order from OKhelpline.com

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www.okda.org

27

LEGISLATIVE LOOP Legislative Overview & Political Update

Fighting For You The ODA is running two bills this session: SB 490 – The ODA’s Non-Covered Services Insurance Loophole Fix

The real reason why insurers are trying to dictate prices for uncovered services is to make their plans appear more attractive in the market. However, the artificial pricing set by insurers doesn’t save any money; it instead results in a cost shifting from those covered under the particular insurance plan to everyone else – especially those who have no dental insurance and may be least able to pay. Hence, this plan is a money maker for insurers, not a cost savings for those who pay for and consume dental services. Moreover, decisions about a patient’s oral health care should not be beholden to insurers' marketing strategies.

The ODA passed SB 2051 in 2010, one of the first states in the country to pass a “non-covered services” bill making it illegal for insurance companies to cap fees on services they don’t cover. The intent of the original law is a matter of simple fairness: If an insurance company isn’t going to pay anything for the service, either to the patient or the doctor, the insurance company should not have any say in the fee that is charged for that service.

In 2015, the insurance industry requested an Attorney General’s opinion about our law. He ruled that because we used the word “reimbursable” instead of “reimbursed”, our law did not cover situations like waiting periods, frequency limitations and deductibles. SB 490 is designed to fix our existing non-covered services law to include maximums, frequency limitations and other loopholes the insurance companies have found in our law. The bill will simply restore the original intent of our 2010 law – nothing more.

The following 37 states have passed this law (in addition to OK): AL, AK, AZ, AR, CA, CO, CT, FL, GA, ID, IL, IA, KS, KY, LA, MD, MN, MS, MO, MT, NE, NV, NJ, NM, NC, ND, OR, PA, RI, SD, TN, TX, UT, VA, WA, WI and WY. SB 1121 – The Medicaid Audit Reform Bill The ODA, as part of a coalition with other SoonerCare healthcare provider groups, is asking for common-sense, professional courtesy between the Oklahoma Health Care Authority and their healthcare providers regarding the Program Integrity 28 journal | March/April 2018

Audit process: •

A minimum of 21 days’ notice, in writing, to the provider of the impending audit or review.

Right now, OHCA does not have to provide any notice and will show up in the middle of a weekday, waiting room full of patients, and demand the full attention and cooperation of the healthcare professionals and their staff for the duration of the audit (often, more than one day). The Program Integrity Audits are not the type of audit designed to identify fraud; rather, they are designed to make sure the Provider is maintaining CMS documentation and charting standards. Therefore, the element of surprise is not necessary.

•

Peer-to-peer audits (dentists auditing dentists, pharmacists auditing pharmacists, etc.

The OHCA should utilize only Oklahomalicensed dentists when conducting all types of audits of dental Providers’ practices. The dental practice is unique to most other health care provider practices and only an Oklahoma-licensed dentist can effectively evaluate the applicable professional standards of a peer dental professional as

they relate to the oral health care of patients within the SoonerCare program.

•

OHCA to provide comprehensive, annual training seminars, specific to the discipline (dentistry, medicine, etc.) including written explanation of OHCA’s audit extrapolation methods.

The OHCA should take specific steps to broaden and strengthen their communication efforts with SoonerCare Providers in an effort to satisfactorily train Providers on the expected level of patient record documentation and other requirements of SoonerCare Providers. Conduct educational seminars for contracted SoonerCare Providers on a regular basis, at various locations throughout Oklahoma. Providers should be better- and regularly-educated on the SoonerCare requirements for patient record maintenance, organization and documentation. These seminars will also provide an ongoing opportunity for Provider feedback, opening the door for improvements to the SoonerCare program. In addition, the OHCA should send regular emails to Providers with updates in regulations and other pertinent information. The updates should include samples of “correct” documentation so Providers have an opportunity to modify their office practices to meet the OHCA’s expectations.

•

No audits can be conducted on a provider until after the training seminar has been completed.

A Provider shouldn’t be expected to adhere to all rules and regulations without proper training. Further, the CMS rules are constantly changing, therefore annual training is imperative to a Provider’s success within the program.

Contact Lynn Means, ODA Executive Director, at lmeans@okda.org with any questions about the ODA Legislative agenda.

K

WE DON’T FUNDRAISE. WE FRIENDRAISE!

CAPITOL CLUB Dr. Jeffrey Ahlert Dr. Doug Auld Dr. Errol Allison Dr. Jim Ambrose Dr. Michael Auld Dr. Tamara Berg Dr. Elizabeth Bohanon Dr. Ryan Brackett Dr. Edmond Braly Dr. George Bridges Dr. Nathan Brown Dr. Steven Brown Dr. Patricia Cannon Dr. Wuse Cara Dr. J. Andrew Carletti Dr. Mary Casey-Kelly

THANK YOU TO THESE 2018 DENPAC CAPITOL CLUB MEMBERS!

Dr. Adam Cohlmia Dr. Raymond Cohlmia Dr. Matthew Cohlmia Dr. Debbie Corwin Dr. James Corwin Dr. Russell Danner Dr. Susan Davis Dr. David Deason Dr. Steven Deaton Dr. Brian Drew Dr. Heath Evans Dr. Christopher Fagan Dr. Timothy Fagan Dr. Barry Farmer Dr. Michael Gliddon Dr. Shannon Griffin

Dr. Clark Grilliot Dr. Leslie Hardy Dr. Aaron Harman Dr. Edward Harroz III Dr. Richard Haught Dr. Christina Henry Dr. Robert Herman Dr. James Hooper Dr. Brad Hoopes Dr. Donald Johnson Dr. Eugenia Johnson Dr. Krista Jones Dr. Thomas Kierl Dr. Jandra Korb Dr. Robert Lamb Dr. Eric Loper

Dr. Juan Lopez Dr. Gary Lott Dr. Jeff Lunday Dr. David Marks Dr. Alan Mauldin Dr. Stephen Mayer Dr. Janna McIntosh Dr. Glenn Mead Dr. Mohsen Moosavi Dr. Paul Mullasseril Dr. Samuel Owens Dr. Karen Reed Dr. Erin Roberts-Svob Dr. Brant Rouse Dr. Miranda Ruleford Dr. David Simon

Dr. Julie Speights Dr. James Strand Dr. Jackson Sullivan Dr. Joe Swink Dr. Jim Taylor Dr. Kara Tims Dr. James Torchia Dr. Vic Trammell Dr. W. Scott Waugh Dr. Robert Webb Dr. Susan Whiteneck

Dr. Daniel Wilguess Dr. John Wood Dr. William Yadon

OKCapitol Club is for that “ABC” group of DENPAC members; or those who want to be “ABOVE AND BEYOND CONTRIBUTORS.” OKCapitol Club members truly understand the importance of the ODA’s participation in the political process and want to support candidates who are committed to the state’s oral health and the issues that affect your practice. OKCapitol Club members support those efforts even more by contributing an additional $300 to DENPAC ($470 total) per year. For more information about Capitol Club, contact Lynn Means at 800-876-8890 or lmeans@okda.org.

DENPAC Grand Level DENPAC funds our voice. Without our input, legislators are merely making decisions based on what sounds good, what makes the fewest people angry, or what is easiest for them.

Whether you like it or not, the campaign contributions we make to dentistry-friendly candidates are what open those lines of communication. It’s what reminds legislators once they’re in office to go directly to the ODA for information, and not somewhere else.

For more information about DENPAC, contact Lynn Means at 800-876-8890 or lmeans@okda.org.

THANK YOU TO THESE 2018 DENPAC GRAND ($1,000) LEVEL MEMBERS! Dr. Douglas Auld

Dr. Matthew Cohlmia Dr. Michael Gliddon

Dr. Richard Haught

Dr. Juan Lopez

Dr. Edmund Braly

Dr. Susan Davis

Dr. Krista Jones

Dr. Paul Mullasseril

Dr. Shannon Griffin

www.okda.org

29

ODA MEMBER SPOTLIGHT

2018 ODA 50-Year Members Each year at the ODA President’s Dinner, the ODA’s 50-year members are recognized with a pin to celebrate their long-standing membership. Those members being honored this year are as follows: Dr. Harold Allen - San Antonio, TX Dr. Victor Andrews - Ponca City, OK Dr. Jack Balenseifen - Oklahoma City, OK Dr. Arnold Boyd - Lawton, OK Dr. William Brewer - Yukon, OK Dr. J. Walter Coffey - Stillwater, OK Dr. John Duplessis - Oklahoma City, OK Dr. J. Don Harris - Oklahoma City, OK Dr. Wesley Lucas - Oklahoma City, OK Dr. Jack McKinnis - Lawton, OK Dr. Jerome Miller - Guthrie, OK Dr. Jay Nelson - Oklahoma City, OK Dr. Dale Prock - Hugo, OK Dr. George Razook, Stillwater, OK Dr. Kent Shacklett - Livingston, TX Dr. Jerry Smith - Tulsa, OK Dr. Michael Stephens - Muskogee, OK Dr. Robert Watson - Branson, MO All 50-year members were given the opportunity to be interviewed for this article. The stories of those who provided information about their time in practice and memories of their ODA membership make for an excellent read.

DR. WESLEY LUCAS BAYLOR COLLEGE OF DENTISTRY, CLASS OF 1968 Where did you practice dentistry?

I was a general practitioner dentist in Woodward, OK What are some of the biggest differences in dentistry now from when you began practicing?

Two of the biggest changes are the 30 journal | March/April 2018

modernization of equipment and the use of computers. It was the beginning of having better technology. We were also some of the first to use sit-down dentistry.

What value has your ODA membership provided and how has it shaped your career?

My membership gave me the opportunity to develop relationships with other dentists on the district and state levels and to attend outstanding lectures that increased my knowledge of modern dentistry. The ability to share ideas of our profession with my colleagues and to attend the state meeting was always so helpful. We became better dentists because we had more learning opportunities.

What is your favorite memory, moment or accomplishment in your career?

I always loved getting together with all the Woodward dentists and other dentists in the Northwest Component.

I served as president and vice president of the Northwest District and served on different committees. I also served as chairman of the NW Peer Review Board.

At the state level, I was co-chairman of the Oklahoma Association of ADPAC, the Oklahoma Foundation Board of Trustees, the ODA House of Delegates, and as vice president of the Board of Governors. At the national level, I was liaison for the American Dental Association and the 6th Congressional District of Oklahoma. One of my highest honors was to be included as one of three Oklahomans inducted into the International College of Dentists in 2001. Dentistry has been a rewarding career for me personally, professionally and financially.

DR. ROBERT WATSON UNIVERSITY OF TENNESSEE COLLEGE OF DENTISTRY, CLASS OF 1967 Where did you practice?

I was a general practitioner in Oklahoma City.

What do you see as the biggest challenge that today’s new dentists are facing?

Some of the biggest challenges would be the cost of getting equipment, the high prices of the newest dental technology, and the price of entering a practice.

Virtually everything has changed since I began practicing. Implants are the best thing that has ever happened to modern dentistry. There are new techniques, new supplies and technology improvements.

What value has your ODA membership provided and how has it shaped your career?

Membership in the ODA gave me a source of education, support when I needed it, and friendship. There is something to be said about belonging to an organization that cares about you.

What is your favorite part of dentistry?

Your favorite memory of your career?

My favorite is easily the patients building relationships with them, knowing their families. The people that were my patients are still, to this day, my friends. I met people I would never have been associated with had it not been for dentistry. The things that gave me the most pleasure were my patients, and the camaraderie and friendships I built with them over the years. To me, that’s the greatest thing that happened.

DR. J. DON HARRIS UNIVERSITY OF MISSOURI- KANSAS CITY, CLASS OF 1964 What are some of the biggest differences in dentistry now from when you began practicing?

Today we work on more of the cosmetic side of dentistry; we older dentists have had to change our way of treatment planning. Patient techniques are now more geared toward cosmetic

intervention. The technology is amazing.

The use of tools like intraoral cameras now allow the practitioner to show patients the diagnosed areas of treatment, both pre and post results. The scope of treatment is much larger; we aren’t just drilling and filling - there are dentists who do Botox and dermal fillers. We are now more involved in the healing arts because of the new technology.

What value has your ODA membership provided and how has it shaped your career?

My membership has given me the ability to keep in touch with my peers so that we can exchange ideas and information. It keeps me current with the times and the topics of treatment. Being a part of an organized unit with a mission statement to render good dental care to patients is invaluable.

Of course, being a member entitles me to many fringe benefits like current treatment plans and CE, but the main thing is that it makes me a better dentist. I proudly place my ODA /ADA Membership stickers on the door of my office. It is very important for new dentists to see that they need to be a part of the “us” rather than on their own.

What do you see as one of the biggest challenges that today’s new dentists face?

New dentists now face the challenge of marketing for their patients. My generation never had to search for patients the way many new dentists now have to. The patient-doctor relationship has become so sterile and we don’t have time to visit with them. External marketing is so important; we never had to market our practices the way new dentists do now. We depended on quality care for new patient referrals.

What is your favorite memory, moment or accomplishment in your career?

My proudest accomplishment would be the founding and establishment of D-DENT (Dentists for the Disabled and Elderly in Need of Treatment). The program was established in 1984 with funding starting at $50,000. Since then, we have provided nearly $16 million worth of free care.

There are nearly 500 dentists statewide who work in this program. I have always believed in giving back in this profession.

We have a God-given talent, and it’s our duty to use that to provide to those who are unable to access care.

DR. BILL BREWER UNIVERSITY OF TENNESSEE, CLASS OF 1968 What is your favorite memory, moment or accomplishment in your career?

I have many wonderful memories such as serving as President of the Oklahoma Academy of General Dentistry, the Oklahoma Board of Dentistry and the Oklahoma Dental Association. The memories associated with these positions are some of my favorites.

What are some of the biggest differences in dentistry from when you began practicing to now?

There are huge price increases. Some offices resemble the Taj Mahal. And dentists must now professionally advertise their practices.

What is the biggest value of your ODA membership and how has it shaped your career?

My ODA membership created great friendships that led to even greater support. I have made lifelong friends.

What do you see as the biggest challenge that today’s new dentists face?

New dentists today face the pressure of advertising their practices, adding more competition to find patients.

DR. KENT SHACKLETT UNIVERSITY OF KANSAS CITY, CLASS OF 1963 Tell us about your career in dentistry.

After graduation from my orthodontics program at St. Louis University in 1965, I joined the Air Force. I was sent to Japan where I was able to work as an orthodontist at Tachikawa Air Force Base. Our mission was to help medevac the wounded.

During my time in Japan, I was also able to teach our Tweed Edgewise Technique to the Japanese orthodontists.

Where did you practice after returning to the U.S.?

A year before going back to the U.S., I lived with a Christian group called The Navigators. We were involved with the Billy Graham crusade in Tokyo during that time. I returned to Tulsa to set up my orthodontic practice starting with Drs. George Mindeman and Barney Kirkpatrick. I started a solo practice six months later, then built and moved to 45th and Harvard. I fully retired in 2012.

What have you done since retiring?

My wife Jan and I and our five children grew up camping together. Jan and I have transitioned into living full time in an RV so that we can spend these years answering the question, “What is our purpose?”

We’ve always wanted to travel and see the country, visit classmates whom we haven’t seen in more than 50 years, visit our children and 21 grandkids, and serve others who can use our help. We travel full time in our RV and contract with “work camping” jobs at locations around the U.S. We so enjoy helping others with projects we can do. Living and working with less has given us “new life.” The Lord has blessed us abundantly and we so much want to pass it on!

DR. J. WALTER COFFEY BAYLOR COLLEGE OF DENTISTRY, CLASS OF 1965 Tell us about your career in dentistry.

I graduated from Baylor Dental School in 1965 and was immediately commissioned a Captain in the USAF. I did a rotating dental internship, which today would be equivalent to a dental residency, at Keesler AFB in Biloxi, Mississippi, for one year.

In 1966, I was assigned to Perrin AFB, Sherman, Texas, where I served in the dental clinic for two years. I have always felt that the extra year of training and the two years of practicing that I received in the Air Force were invaluable assets.

In July, 1968, I left the Air Force and continued my dental career in Stillwater, Okla., with Dr. Jon H. Patton. He and I practiced together for 16 years until we outgrew the building. Then in 1984, I built my office, where I will have practiced until my planned retirement at the end of July, 2018.

Continued on next page

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31

What are some of the biggest differences in dentistry from when you began practicing to now?

I believe one of the most significant changes in my 50 years has been the emphasis on preventive care, and this is certainly something I have tried to promote. Dr. Patton and I hired a dental hygienist early in our practice years, before many practices had done so, helping us in this endeavor. For over 20 years, I worked with the public school nurses in Stillwater, speaking to classes on preventive dentistry, and even making a videotape that the teachers could show their students. We used the short story by Betty Lee Kuhn The Gruesome Story of the Gram Neggies in our presentation. Education of our patients, assisted by props, cameras, etc., has always been an integral part of my practice, believing that patients will almost always choose what’s best for them when they have a complete understanding of the situation.

32 journal | March/April 2018

Why is Organized Dentistry important to you, and how has it shaped your career?

I have always been interested in Organized Dentistry, and feel it has been invaluable to my continued professional growth. I have served as President of the Oklahoma Northern District, going through all the chairs, and was on the rewrite committee for the Oklahoma Dental Practice Act in the mid-eighties. I’ve been involved in the Oklahoma Academy of General Dentistry ever since I started my practice in Oklahoma. I was President of the OAGD and a charter member. I’ve served on that board for over 30 years. I’m a lifetime member of both the ODA and the ADA. I have fellowships in the Academy of General Dentistry, the American Society of Dentistry for Children (no longer in existence), and the Pierre Fauchard Academy. For over 30 years, I was a member of the Cimarron Dental Study Club, which included a dozen or more dentists from various Oklahoma cities, meeting together for a long weekend once a year, along with our staffs. We always had

a well-known national speaker, and felt that our shared ideas and thoughts helped us to develop a more professional level of dental care for our patients. Needless to say that Organized Dentistry has helped shape my career in dentistry.

Is there anything else that you would like to share?

I have thoroughly enjoyed the staff members that I have worked with throughout the years. One part of any successful dental practice I wouldn’t want to overlook is the importance of the staff, which, when properly trained, is the glue and the lubrication that makes a practice run smoothly. Quality dentistry certainly requires a professional, compassionate and congenial staff. I am fortunate enough to have had the best! I am one of the most blessed men I know to have had a career that I have truly loved and enjoyed every single day. I will miss the many patients that I had the pleasure to serve. After 50 years, I still look forward to every day at the office, and wish I were just now beginning.

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33

ODA FEATURE

The Doctor's Role in Keeping Hygiene on Time

By Rachel Wall, RDH, BS

In a world of daily schedules and dozens of appointments, we live and die by the clock.

Nothing is more frustrating for everyone on the dental team than chronically running behind and making patients wait. While you and your admin team may feel that this is the hygienists’ problem, there are some specific things YOU can do to help keep them running on time. The truth is, they are probably just as frustrated with this as you are. So why not get to the root of the problem once and for all?

Let’s face it; we're not dealing with widgets that move along the production line without fuss. We’re dealing with human beings that can be unpredictable and whose needs can change with little notice.

Speaking to and coaching thousands of dental professionals has convinced me that the #1 reason for running behind is that your hygienists are spending too much time scaling. Many hygienists are stuck in the “prophy trap” which occurs when:

oral cancer exam, x-rays, review of restorative needs, medical history review and patient concerns, photos, etc.)

•

They habitually run behind;

•

20 minutes for scaling and polishing

•

They rarely perform scaling and root planing;

•

•

They complain of pain or physical fatigue from scaling;

20 minutes for the doctor exam, scheduling the next appointment and room turnover

•

You often see that there has been bleeding during the prophy;

•

Hygiene is not profitable in your practice; and/or

•

Many of your patients are on a threemonth prophy recall.

In my speaking programs, I often talk about breaking down the 60-minute hygiene appointment into 20-minute increments used as follows: •

20 minutes for the hygiene exam and data collection (perio charting,

34 journal | March/April 2018

If your hygienist is spending much more than 20-25 minutes on scaling and polishing, it’s likely the patient needs something other than a prophy.

If 45 minutes of a 60-minute appointment are spent on scaling, there’s little time left for restorative and/or perio co-diagnosis, documentation, complete perio charting, and other critical components of a complete hygiene evaluation.

Recommended Action Steps First, you need to determine if you’re stuck in the prophy trap. One way is to assess your perio percentage. If it’s below 20%,

chances are you and your team may be under-diagnosing perio in your patients.

Pair that with lots of heavy scaling during prophies (more than 20-25 minutes of scaling) and you’re in a risky position where your hygienist may be doing scaling/ root planing but calling it a prophy. Go to www.inspiredhygiene.com/periotool to download an easy-to-use helpful tool to determine your perio percentage.

Next, give your hygiene team the tools needed to get out of the prophy trap.

Whether this is hiring a consultant or having the team enroll in relevant CE, it’s critical to develop a clear, written plan for determining when patients are indeed healthy and when they need to move into other types of treatment.

Third, give the hygiene team enough time.

If hygiene appointments are 45 minutes rather than 60 minutes, your hygienist has only about 25 minutes to do the complete hygiene and doctor exams. Inevitably, things get left out and the prophy quickly becomes the primary objective of the visit.

Not determining health or disease, not assessing restorative needs, not utilizing adjunct services…but the prophy. And you have to perform a lot of prophies to be productive.

I tell hygienists all the time that if they’re given the luxury of 60 minutes, they must USE all of it. I’ve been in practices where the hygienist starts scaling four minutes (yes, really) after seating the patient and then dismisses them ten minutes before the appointment time ends. This is a recipe for no diagnostics and poor documentation; the hygienist is losing those precious minutes because they’re not being used. If you don’t use it, you lose it.

Finally, give the hygienist permission to call for the doctor exam as soon as they finish data collection and before they pick up a scaler. This essentially means you can do the exam at any time during the remainder of that appointment. No more waiting until the last minute and then rushing madly to get through your exam. Also, give them permission to call you again if needed within 10-15 minutes of the end of the appointment.

Rachel Wall is founder and president of Inspired Hygiene. With the Inspired Hygiene team she helps dental teams elevate their hygiene services and systems while increasing profitability. Drawing from over 25 years of experience as a clinical hygienist and hygiene profitability coach, Rachel delivers to-thepoint interactive workshops and coaching programs. She has spoken for numerous organizations, including the Yankee Dental Congress, the ADA and the Hinman Dental Meeting. She is a past recipient of the Dental Excellence Award from DrBicuspid.com for “Most Effective Dental Hygienist Educator” and has been named one of the Top 25 Women in Dentistry by Dental Products Report. She can be reached by email at Rachel@InspiredHygiene.com or by phone at 704-541-0995.

If you’d like more tips and strategies to build a successful, profitable hygiene department in your practice, please visit www.rohbook.com and request our most recent book ROH: Return on Hygiene.

Enter the code OKDA to order the book at a special rate of $9.95.

Hear more from Rachel Wall during the 2018 ODA Annual Meeting in Oklahoma City on Friday, April 20.

9:30 a.m. - 12:30 p.m.

The Motivated Mindset 1:30 p.m. - 3:30 p.m.

Know Your R.O.H. (Return on Hygiene)

Learn more about her courses at www.okda.org/annual-meeting.

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35

#

OKmom durant help heal

hope

a recordbreaking year!

One thing stood out to me during the year-long preparations for the 2018 Oklahoma Mission of Mercy; Durant rallies around its people and a good cause. On February 2nd and 3rd at the Choctaw Event Center, nearly 1,400 volunteers gathered for the 9th annual OkMOM. Local volunteers hailed from Durant, Atoka and Madill, while many others came from across Oklahoma (even a few from out-of-state). The level of dedication and compassion shown by each volunteer was something that can only be seen at an event of this magnitude. Each person who came had one cause: to show compassion to each patient, and offer them a free service they would not be able to receive without OkMOM. A total of 957 patients were treated during the two days of the dental clinic. Though the number of patients treated was smaller than those at OkMOMs hosted in Oklahoma City or Tulsa, it matched up with the big cities in the level of gratitude we saw from every patient who left our clinic. OkMOM 2018 was a record-breaking year!

We averaged a total amount of $1,209.51 in donated dental care for each patient. By the end of the two clinic days, $1,157,501 of dental care was donated. A full 8,166 dental procedures were performed by dentists, hygienists, assistants and lab technicians ODA President, Dr. Juan Lopez, and 2018 from across the region.

OkMOM Chair, Dr. Mathew Hookom.

The one word that fully encompasses the effort and passion behind the 2018 OkMOM is a simple but powerful one, “community”. Restaurants, businesses, schools and churches came locked and loaded with volunteers, food and energy. After two long days of clinic, it was amazing to witness the smiles that were still on tired volunteers’ faces. Those who were patient runners spent hours on their feet, but were comforting and engaging until the last patient left. I want to extend a special “thank you” to two local dentists, Dr. Chasity Carper and Dr. Jason Carper. These two, along with amazing members of my personal office team, worked non-stop for months leading up to OkMOM to make sure every volunteer and patient was fed. Anyone who volunteered at OkMOM could see the unbridled dedication they put into their job. The volunteer hospitality area was the perfect representation of how well Durant groups came together to provide for, and welcome, our volunteers.

Another thank you that is imperative to mention, is to the staff at the Choctaw Casino and Resort. One employee’s determination was especially remarkable. He had oral surgery on Friday afternoon, and was immediately available to handle our facility needs once he was out of the operating chair.

It was an honor to serve as the Chair of the 2018 Oklahoma Mission of Mercy. I deeply care about this community, and it was a joy to see people from all over come together for this cause. Thank you to each and every one of you who made this possible. Here’s to a record-breaking year!

Sincerely, Dr. Mathew Hookom 2018 OkMOM Chair

36 journal | March/April 2018

20 18

OkMOM Volunteers View more OkMOM photos on our Facebook page. Tag yourself!

Captain Supertooth to the rescue

Thanks, Southeastern Football!

Dr. Mullasseril restoring smiles #OKMOMDURANT www.okda.org

37

s

thank you to all of our

oda members at okmom Dr. Phillip Aday Dr. Samantha Ali Dr. Addie Allen-Steed Dr. Marc Arledge Dr. Doug Auld Dr. Taylor Barton Dr. Jeannie Bath Dr. Ben Baty Dr. Ollie Beard IV Dr. Justin Beasley Dr. Jamie Belknap Dr. Kathryn Beller Dr. Tamara Berg Dr. David Bird Dr. Clinton Blake Dr. Ashley Bledsoe Cook Dr. Todd Boone Dr. Blaire Bowers Dr. Karla Boyd Dr. Edmund Braly Dr. Matthew Bridges Dr. Todd Bridges Dr. Nathan Brown Dr. Richard Brown Dr. Nathan Buckner Dr. Jamie Cameron Dr. Kristen Campbell Dr. Patricia Cannnon Dr. Daniel Cannon Dr. Pete Carlson Dr. Chasity Carper Dr. Jason Carper Dr. Steve Carson Dr. Ryan Chandler Dr. Steve Chastain Dr. Brian Chastain Dr. Nicole Chung Dr. Brian Coerver Dr. Derek Cohlmia Dr. Matthew Cohlmia Dr. Raymond Cohlmia Dr. Shanetha Collier Dr. Leon Conkling Dr. Richard Corwin Dr. Seth Cowden Dr. Cameron Craig Dr. Darrell Daugherty Dr. Rebecca Davis Dr. Susan Davis Dr. Dayna Duke Dr. Twana Duncan Dr. Tabitha Dunham Dr. Trey Edwards Dr. David Evans Dr. Tim Fagan Dr. Shakir Feroz Dr. Mark Folks Dr. Rick Freeman

38 journal | March/April 2018

Dr. Melissa French Dr. Marni Fuller Dr. Mark Gaches Dr. Mariam Gawargi Dr. LaMont Gee Dr. Stephen Glenn Dr. Michael Gliddon Dr. Stephen Gray Dr. Steve Gregg Dr. Shannon Griffin Dr. Andrew Guthrie Dr. Mary Hamburg Dr. Kevin Haney Dr. Leslie Hardy Dr. Edward Harroz III Dr. Brent Haynes Dr. Tanner Hays Dr. Kathy Henry Dr. Connor Hieger Dr. Valerie Holleman Dr. Mathew Hookom Dr. Scott Hubbard Dr. Nicholas Hunter Dr. Jennifer Jenkins Dr. Jeremy Johnson Dr. Katelyn Johnson Dr. Eugenia Johnson Dr. Richard L Johnson Dr. H Phil Jun Dr. Moe Karami Dr. Matt Keim Dr. Rebecca King Dr. Lauren Klaus Dr. Jandra Korb Dr. Mitchell Kramer Dr. Robert Lamb Dr. Jean Lee Dr. Matthew Leeb Dr. Larry Leemaster Dr. Robert Livingston Dr. Daryn Lu Dr. Angelo Luckett Dr. Steven Lusk Dr. Ali Mahdy Dr. Taylor Marcum Dr. Mary Martin Dr. Stephen Mayer Dr. John McCarthy Dr. Tim McClain Dr. Hugh McDougall Dr. Janna McIntosh Dr. Jack Mckinnis Dr. Dan McNair Dr. Glenn Mead Dr. Bradley Mitchell Dr. Brian Molloy Dr. Paul Mullasseril Dr. Leaha Nels

Dr. Mike Nelson Dr. Long Nguyen Dr. Tung Nguyen Dr. James Nicholson Dr. TJ Nugent Dr. Kevin O’Halloran Dr. W Paul Orjuela Dr. Sneha Patel Dr. Chandani Patel Dr. Steve Pracht Dr. Jillian Prather Dr. William Reed Dr. Nicole Reynolds Dr. Zack Ritter Dr. Daulton Roberts Dr. Erin Roberts Dr. Doug Rockwood Dr. Sydney Rogers Dr. Kristina Rogozhkina Dr. Brandon Schultz Dr. Nan Shadid Dr. Gregory Shanbour Dr. Cathy Sherry Dr. Steffan Sigler Dr. Bryan Sorgen Dr. Aaron Southerland Dr. James Sparks Dr. Sara Spurlock Dr. John Starcevich Dr. Trena Stewart Dr. Amy Stone Dr. James Strand Dr. Scott Street Dr. Joe Swink, Jr Dr. John Theobald Dr. Joe Treanor Dr. Phoebe Vaughan Dr. Michele Walker Dr. Patrick Wallace Dr. Sam Ward Dr. Brett Warn Dr. Scott Waugh Dr. Dennis Weibel Dr. Wavel Wells Dr. Andrew Wheatley Dr. Mori White Dr. Teri White Dr. Susan Whiteneck Dr. LaJoi Wiggins Dr. Jennifer Wilbourn Dr. Daniel Wilguess Dr. Paul Wilkes Dr. Jana Winfree Dr. Paul Wood Dr. Rieger Wood Dr. Carla Whitney Yeates Dr. Stephen Young Dr. Justin Young Dr. Christian Zylinski

Sponsors

THANK YOU FOR MAKING OKMOM: DURANT POSSIBLE

Silver

bronze

Friend

Patron Alorica Burkhart Dental Supply Centene Management Company LLC Health Care Services Corporation Midwest Dental Supply Rolling Thrones Rentals Southeastern Foundation UltraDent Producs Inc.

Association Gloves Hausner’s Limited Henry Schein KKHC 102.1 KZIG: the rock MetroLinen Mix 96.1 Rose State College

Food donors 360 Communications Alorica United Way AmeriState Bank Arnett Insurance Ben E. Keith Big Daddy’s Liquor Blackburn Plumbing Branding Iron Bryce and Carolyn Martens Burrage Law Firm Calera Sonic Cavender’s Auto Sales Cherokee Communications Chicken Express Commercial Metals Company

Courtright Orthodontics FBC Durant Young Couples Life Group First Texoma National Bank First United Bank Green Spray Grocery Store Hands of Hope Food Bank Hausner’s Indian Nation Wholesale Kiwanis of Durant Landmark Bank Lisa Schuessler McDonald’s Northwest Heights Elem. School & Staff Roma’s Italian Rotary Club of Durant

Salitas Sam’s Club Shamrock Bank Southeastern Foundation St. Williams Catholic Church Taco Casa Trace and Dena Sherrill Tribal Custom Pools University Park Express Lube Walmart of Madill Washington Irving Elem. School & Staff Wastequip

than k you! www.okda.org

39

We proudly serve and support the

Oklahoma Dental Association Health | Life | Disability | Business Overhead Expense | Home | Auto | Workers’ Compensation | Business Owner’s Policy | Professional Liability | Cyber | Employment Practices Liability

40 journal | March/April 2018

CLASSIFIEDS Looking to fill an open position in your office, need to sell dental equipment or a practice? Check out the latest listings below and visit okda.org/classifieds for additional listings.

JOB OPENING

JOB OPENING

General Dentist- Weatherford, OK $10,000 Sign On Bonus! At Heartland Dental supported offices, we are committed to supporting dentists as they provide high-quality, lifetime patient care in a state of the art environment. Our goal is simple – advance the financial and professional growth of supported dentists by providing the strongest non-clinical dental support model in the country.

Dental Hygienist Our Dental Hygienist develops and implements individualized dental care plans for patients; performs patient education, discharge planning, and patient teaching under the supervision of a qualified Dentist.Education: Bachelor's degree in a directly related clinical field

Why join our Heartland Dental supported office in Weatherford, OK? •

•

• •

Enjoy the broad support and stability of the largest DSO, and of one of the fastest growing companies in the country, with the freedom to diagnose and treatment plan your own cases, choose your own materials and labs, all while using the latest technology and enjoying the opportunity to provide direct leadership to your team.

Receive superior non-clinical administrative support in areas including marketing, human resources, accounting, credentialing, procurement, information technology and more.

Partner with non-clinical field support to advance you and your team’s success.

Benefit from our existing relationships with suppliers, vendors and insurance companies.

Professional Development •

Unparalleled continuing education! More than 200 hours of courses exclusive to Heartland Dental supported offices, putting you on the path to dominating your market as a definitive industry leader.

• Personal and professional development, offering professional mentorship, skill development and strategies to become an effective leader.

• If your career ambitions include leadership and further advancement, Heartland Dental’s network of supported locations is expected to double in size within the next five to seven years, and new opportunities will be created to support that growth.

Total Rewards • • • • • •

Guaranteed base pay or personal collections; whichever is greater Opportunity for quarterly bonus Paid time off Paid holidays Comprehensive insurance program Retirement savings plans

Educational Requirements • • •

DMD or DDS degree Current dental license in state of hire Ability to travel overnight to training sessions once a month during your first year of employment Contact Johanna Haywood at jhaywood@heartland. com, 217 240 4707.

Experience: Minimum of one (1) year experience as a Dental Hygienist Licenses/Certifications: Current License as a Dental Hygienist, Current CPR certification Responsibilities: 1.

Assesses dental condition and needs of patient, uses patient screening procedures, to include medical history review, dental charting, and perio charting; takes patient vital signs as required.

2. Delivers direct patient care to patients as assigned, using established dental hygienist procedures; performs routine treatment procedures, such as cleaning, polishing, x-rays, application of sealants and fluorides; and related procedures.

3. Assists with or institutes emergency measures for sudden adverse developments during treatment of patients.

4. Performs patient triage and initiates patient care as appropriate.

5. Ability to perform a full range of established dental hygienist protocol and procedures.

6. Develops and mounts x-ray films as needed 7. Performs intra-oral tasks with dentist supervision 8. Maintains x-ray unit, processor, autoclave and dental unit(s) according to specifications 9. Notifies H.S.A if equipment is not in appropriate working order 10. Inventories supplies and equipment maintaining adequate levels as indicated 11. Perform other duties as assigned.

CCS is an EOE/Minorities/Females/Vet/Disability Employer Apply at https://jobs.correctcaresolutions.com/ dental-hygienist/job/7286234

EQUIPMENT FOR SALE We specialize in repairing Kodak/Carestream, Dexis Platinum, Gendex GXS 700 & Schick CDR sensors. Repair & save thousands over replacement cost. We also buy & sell dental sensors. www.RepairSensor.com / 919-924-8559

PRACTICE FOR SALE

Excellent Dental Lease Location Beautiful New Dental Office Building Opening Late 2018 at 5940 NW Expwy (MacArthur Blvd).

Approximately 3,000 sq ft available for lease. An excellent synergistic opportunity for a General Dentist or a Dental Specialist! Building will also be occupied by Pediatric Dental and Orthodontics located on the very busy NW Expwy. The available space will provide excellent street front access, ample parking, and a lakefront view! For details, please email WesternCharmLLC@gmail.com.

OTHER

Opportunity Available Tired of working for the corporate man or Uncle Sam? Join us at Montgomery Family Dentistry in Lawton OK! Excellent opportunity for space sharing and/or associateship. Newly remodeled.

Five operatories and a private office with an overflow of new patients. Email Andrea at montgomerydentistry1@gmail.com.

Transworld Systems Dental Collect We help collect past due patient balances for a flat fee instead of a percentage. Our motto is "collect the money and keep the patient". Transworld Systems Dental Collect Enterprise integrates seamlessly with your practice management system and helps dental practices increase overall cash flow while saving time and money in the process! For More Information Please Call: Rosemary Harris, 918-808-6928.

www.okda.org

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Finally, Five (not so) FAQs! Clark Grilliot, DDS McAlester, OK

1. If you were a Microsoft Office program, which one would you be?

Excel - columns and rows make me happy!

2. Fresh Fruit or Banana Split?

Fruit. Ice cream hurts my teeth. Anyone know how to fix that?

3. What is your least favorite thing about humanity?

How oblivious we can be about the person next to us.

4. Do you believe there is life on other planets? Can you keep a secret? I'm from Krypton.

5. Honesty is the best policy or it's okay to lie sometimes?

Honesty, until my daughter asks me to approve of the moves she was taught in her 6-yearold dance class.

An email data breach can result in hundreds of thousands of dollars in fines and remediation.

Are you willing to take that risk?

SECUREMAIL A simple and endorsed way to send and receive secure email messages.

Thousands of ADA members are already using SecureMail!

Starting at only per account

10/month

$

SM

Researched. Proven. Endorsed.

PBHS

42 journal | March/April 2018

855.932.4232 www.pbhs.com/securemail

MemberS ‘FORE’ MEMBERS

April 12 6:00 - 9:00 p.m.

TOPGOLF , OKLAHOMA CITY

JOIN US FOR GOLF, CAMARADERIE, BUFFET DINNER AND DRINKS!

Register ONLINE: OKDA.ORG/MEMBERS-FORE-MEMBERS

BY PHONE: 405-848-8873 OR EMAIL: MHUFFINES@OKDA.ORG

YOU KNOW THE VALUE OF YOUR ODA MEMBERSHIP, NOW IS THE TIME TO SHARE WITH YOUR COLLEAGUES. INVITE A NON-ODA MEMBER DENTIST TO THIS EVENT SO THEY CAN LEARN ABOUT MEMBERSHIP WHILE ENJOYING A FUN, NO-PRESSURE EVENING OF TOPGOLF. YOU WILL BE REWARDED WITH A $100 GIFT CARD FOR EACH NEW MEMBER YOU RECRUIT.* VIEW RULES & ELIGIBILITY ONLINE AT OKDA.ORG/MEMBERS-FORE-MEMBERS *Gift cards are awarded from the American Dental Association upon completion of a tripartite membership application from the non-member dentist. Up to 5 gift cards allowed perwww.okda.org member. 43

Earn 5 CE Credits in Just 1 Day with

DOublE uP On tRAInIng AnD SAvE! Schedule your OSHA and HIPAA Courses together to enjoy these benefits: ▪

10% off of standard fees for both courses

▪

Flexible scheduling

▪

Breakfast and lunch provided for your staff on the day of the trainings

▪

Facilitation by a live trainer

▪

Five (5) hours of Category B Continuing Education credits in one (1) day**

▪

No travel time or facility rental expense, if conducted at your practice*

*

DDOK headquarters in Oklahoma City is also available as a location for your training at no additional rental charge.

**

Individual courses and other package variations also available.

▫ OSHA: ‘Safety Doesn’t Happen by Accident’ - two (2) credits ▫ HIPAA: ‘Basics and Beyond’ three (3) credits

SCHEDulE yOuR tRAInIng COuRSE OR PACKAgE tODAy! 405-607-2137 (OKC Metro), 800-522-0188, Ext. 137 (Toll Free) or PR@DeltaDentalOK.org

visit our Provider training Specialist, Kristal Drewery, CHP, and the DDOK Provider Relations team at the ODA Annual Meeting trade Show!

44 journal | March/April 2018

April 20 | Cox Convention Center, OKC | booth 414