Ice 1 spring 2015 w2

Latest CWW Member Profiles

SPRING 2015

Featured Members: Roseramey Spruill Littlejohn Sylvaine N. Hughson Deborah L. Morrison Patty Dyer Dr. Robert A. Kayal Connie Brennan

Loretta S. Story Owner and Attorney Story Law Cover Story on p. 3

SPRING 2015

Contents

Cover Story Page

Cover Story 3

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Loretta S. Story Owner and Attorney, Story Law

Page

25 Special Member Features

12

Roseramey Spruill Littlejohn Owner, RRL Fine Art

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Sylvaine N. Hughson Look Your Best This Summer

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Deborah L. Morrison

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12 Page

53 Page

Environmental Health & Safety Management

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Patty Dyer Area Grasslands Conservationist

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Dr. Robert A. Kayal, MD, FAAOS Founder, President, CEO, Kayal Orthopaedic Center

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Connie Brennan, RN, CPSN, CPC Aesthetic Medicine

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Page

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77

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Member Profiles by Industry 5 6 7 13 13 15 27 28 33 41 46 47 48

Advertising & Marketing Apparel Art & Design | Fine Arts | Interior Auction Services Beauty & Cosmetics

51 52 56 62 71

Business | Finance | Accounting Construction Consulting | Coaching | Communications Education Energy Engineering Entertainment Environmental Services

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86 94 95 97 98 99

100

105 108 111 113

Manufacturing

Publishing | Writing

Human Resources

114 116 122

IT | Telecommunications

123

Business Review: Customer Service

125 127 128 130

Retail

Event Planning Food | Agriculture | Restaurant Government Healthcare | Medicine Business Review: Your Online Reputation Health | Wellness | Fitness

Insurance Law Enforcement Landscaping Law | Legal Services

Non-Profit Pharmaceuticals Public Relations & Communications

Real Estate Religious Services

Science & Technology Wildlife Concervation CWW Nomination Ballot

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Adrienne M. Niemiec Corrective Exercise Specialist/Owner Fitness Evolution RR Adrienne Miranda Author and Advocate Author of “The Scent of My Son In God We Trust” Alejandro Garcia-Palacios President Café La Fortuna Alice J. Barnett Owner and Operator North Fork Naturals Alisha L. Hudson CFO Episcopal Diocese of Upper South Carolina Alison M. Occhiuti Project Manager PAREXEL Alla Ruggaber-Mast Vice President Global Employee Communications, SAP SE Allison N. Phillips Assistant General Manager Courtyard Chattanooga I-75 Alvin R. Walters Director of Housekeeping Peabody Hotel Group Alyssa S. Connell Chief Executive Officer Connell Communications/ Connell Aviation Group Amanda B. Crinks Executive Assistant Columbia Southern University Amanda L. Lukasik Operations Manager, Elite Mistream Services, Inc. Amanda Linley Director Oracle Amanda M. Hutton, RN, BSN, OCN Director of Clinical Operations Southern Illinois University School of Medicine (Summons Cancer Institute)

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Amanda Rauscher Retirement Plan Analyst Ascensus Amber F. Carman Sales and Marketing Manager Crystal Air Amy Fowler Quality Manager CEW Enterprises Amy George Financials and Writeup Coordinator Mahan and Associates

Angela M. Doran President, Creative Director The Thirsty Creative Inc.

Bambi Layne Njamfa Sustainability Manager/Proprietor NC-Finances/ B. Layne Creations

Angela Morrison Partner Morrison Environmental Law Angie Case, LPC Mental Health Therapist, Concepts in Counseling, LLC

Barbara A. Coxe Independent Consultant Excetera

Anita Prater, M.Ed. Department Director Brighton Center, Inc.

Barbara A. Turner Former Cash Analyst and Treasury Coordinator Wallenius Wilhelmsen Logistics AS

Ann B. Durham, B.A. Chief Operating Officer Confirmatrix Laboratory, Inc.

Barbara J. O’Connell Vice President and Associate General Counsel Southwire Company, LLC

Ann E. Staley Teacher, Writer and Owner Pen-In-Hand

Barbara M. Graffeo CEO/Owner ReXist360/Style Index/City Hearts

Andrea J. Cahill Managing Partner Hot Brass Personal Defense

Anna R. Thomas, BA, OWDS, PCP, CPRW Vocational Rehabilitation Specialist Department of Veterans Affairs

Barbara Nackley Mary Kay Independent Consultant Mary Kay

Andrea Sawczuk Owner and Manager Sawczuk Biomedical Consulting, LLC

Anna W. Topol, Ph.D., C.T.O. Chief Technology Officer for Distribution Sector IBM

Andrea Szucs Expressive Art Specialist AHRC

Anne-Laure Kiechel Partner Rothschild

Andrew P.P Dunk, III, Esq. Owner and Attorney Dunk Law Firm

Annette Zang President Easi-Dig, Inc.

Andrzej Klos, M.D.; FAAP Pediatrician Carepoint Health Hoboken Pediatrics

Aricka Peavy Project Manager AVI-SPL

Ana-Rita Mayol, Ph.D. Associate Director Masters of Chemical Sciences University of Pennsylvania Andrea Achatz, FH Director of Engineering Alstom

Angela Black Owner and President Academic Insurance Solutions, LLC Angela E. Nardella Senior Director Business Process Effectiveness, Quality and Regulatory Boston Heart Diagnostics Angela Gadient Field Account Executive CDW

Barbara Valero Lopez, RN, BSN, MSN, ARNP-BC Clinical Research Nurse Clinical Pharmacology of Miami Beckie L. Wilson Creator, Artist and Designer LynnBeck Collection Becky A. Grindle President Steele City Aquatics Group, LLC Bela Khizer, MPH Director of Allied Health National Latino Education Institute

Arlene Ann Mattai General Education Educator Portsmouth Public Schools Arlette Cardenes Music Director/Cellist and Teacher Culver City Chamber Orchestra Arthur Sionov President Crown Auto Leasing B. Elaine Graham Accounts Receivable Manager HC Duke & Son, LLC

Bernice D. Perzel, RN Partner Golden Life Consultants Beth Polito Superintendent Woodside School District Beulah M. Pennell Senior Mediator John R. Tate Advocacy Center Bev Scheider President and Aflac District Sales Coordinator The Palmer Financial Group, Inc. Beverly A. Hanstrom Owner and President Colorado Medical Waste, Inc.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

Who’s New at CWW

CWW Member Profiles ICE Cover Story

Loretta S.

Story Owner and Attorney

Story Law Eastside Collaborative Law Center Bellevue, WA A dedicated professional known for her outstanding work in the field of Law. Dispute Resolution — Mediation — Collaborative Law

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seasoned attorney with over thirty years of experience in the legal arena, Loretta has been in private practice for the past twenty-one years. Her areas of practice include family law, collaborative law, dispute resolution (mediation), domestic violence, and others.

An AV rated attorney by Martindale-Hubbell, Loretta maintains affiliation with the Washington State Bar Association, King County Bar Association, East King County Bar Association, King County Collaborative Law, National Association of Professional Women, Eastside Legal Assistance Program, and the International Academy of Collaborative Professionals.

Additionally, Loretta is a Founding member and Co-Chair of Eastside Collaborative Family Law, and has received countless awards and recognition throughout the course of her career. She was recognized with the Washington State Bar Association’s Local Hero Award in 2011, and was selected consecutively as one of the Top Lawyers by Seattle Met Magazine from 2010-2015.

Loretta is a 30 year member of a Children’s Hospital Guild and does volunteer work and for various legal associations. She was chosen as Volunteer of the Year through the Eastside Legal Assistance Program. In her spare time, she enjoys gardening, golf, tennis, reading and spending time with her grandchildren.

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Loretta Story’s advice to individuals seeking a career in the legal field is as follows: “It takes a great deal of time and energy to become a well-respected attorney by your clients, the Bench and the Bar. It is not just getting clients that makes you a successful attorney, but also giving back to your community and those you serve.”

Loretta obtained her J.D. from Washington State Bar Association as well as a Bachelor of Science in Psychology from Portland State University. She also holds a certificate in Social Work from Portland State University.

‘‘

It is not just getting clients that makes you a successful attorney, but also giving back to your community and those you serve.

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Looking into the future, Loretta would like to continue practicing Collaborative Law and acting as a Family Law Mediator, and to spend more time with her family.

She looks forward to watching her grandchildren grow into successful, productive adults, supported by a strong family unit.

More About Loretta Story Loretta Story focuses her practice in the area of Family Law with an emphasis on collaborative law and mediation. Loretta’s practice includes divorce, separation, custody and support issues and domestic violence. She brings over 19 years of legal experience to her practice. Loretta believes that through the use of the collaborative process, family law matters can be resolved in a respectful manner without the threat of litigation. She welcomes the opportunity to serve parties as either a collaborative attorney or a mediator.

Loretta is “AV” rated by Martindale-Hubbell. An AV rating is the highest level of professional excellence and ethical behavior awarded by Martindale-Hubbell. The main criteria include knowledge of the law, good judgment, analytical and communication skills and experience.

Education JD: Washington State Bar Association, 1994 B.S. Portland State University, 1973 Cert. SW, Portland State University, 1973 Bar/Court Admissions Washington State Bar 1994 U.S. Court of Appeals, Ninth Circuit, 1995 U.S. District Court of Western Washington Awards and Accomplishments Washington State Bar Association “Local Hero Award” in 2011 Selected as one of “Seattle’s Top Lawyers” by Seattle Met Magazine in 2010 and 2012 Eastside Legal Assistance Program “Volunteer of the Year” for 2009 Selected as 2012 “Super Lawyer” by Washington Law and Politics Magazine

For more information or to contact Story Law, please visit www.storylaw.com

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CONTINENTAL WHO’S WHO • ICE MAGAZINE COVER STORY • LORETTA S. STORY

Law | Legal Services

CWW Member Profiles Advertising & Marketing

Jessica Hutwelker, MAS Director National Accounts with Match-Up Promotions TAMPA, FL

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essica Hutwelker, MAS, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Advertising. Jessica is the Director of National Accounts with Match-Up Promotions.

received her certifications as an Advertising Specialist and Master Advertising Specialist through the Promotional Products Association International, and has authored multiple publications throughout the course of her career as well.

Founded in 2002, Match-Up Promotions acts as a full-service brand engagement and promotional products agency concentrating on bringing brands and people together.

Acting as partners with their clients, Match-Up provides the following services: direct sourcing, corporate merchandising, product safety, eCommerce, sports premiums, memberships, and more.

The recipient of ASI’s Spirit Award Winner for 2nd Fastest Growing Distributor in U.S. and the Top 1% for Distributor Sales nationwide since 2008, Jessica was recognized as a VIP Woman of the Year by the National Association of Professional Women. Aside from the demands of work, she enjoys travel, writing, and reading.

With over a decade of industry experience, Jessica specializes in account management, advertising, branding, marketing, customer relations, empowering women, program management, public relations and CRM. She

To learn more, please visit www.jessicahutwelker.com

Jessica received her BA in Modern Languages (French and Italian Studies) from Bishop’s University.

Advertising & Marketing

Lisa B. Noojin President Sonet Solutions, Inc. ATLANTA, GA

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isa B. Noojin is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Marketing. Lisa is the President of Sonet Solutions, Inc. Sonet Solutions was created with the goal of assisting small businesses in managing their social media and networking presence in order for them to channel their energies on expanding their business.

A Certified Financial Manager with over twenty years of industry experience, Lisa specializes in corporate development, social media, marketing implementation, strategy, relationship management and more. Maintaining affiliation with the National Association of Professional

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Women, Lisa was recognized as an NAPW VIP Woman of the Year.

Aside from the demands of work, Lisa enjoys chess, reading and spending time with her family. Additionally, she is charitable towards organizations such as the Atlanta Classical Academy and the Children’s Hospital of Atlanta.

Lisa earned her MBA from Everest University-Tampa, where she graduated Magna Cum Laude. She also holds a BS in Finance from the Perdue School of Business at Salisbury University.

To learn more, please visit www.sonetsolutions.com.

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Marge Casey Founder and CEO Wave Represents/New Wave, Inc. CHICAGO, IL

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arge Casey is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Advertising. Marge is the Founder and CEO of Wave Represents/New Wave, Inc.

With her expertise in commercial photography and management, Marge represents the careers of many artists. A member of the International Center of Photography and National Association of Professional Women, Marge enjoys gardening, reading, music and travel in her spare time.

Wave Represents works to integrate mediums for print and TV and save money for clients without losing quality. Acting as a talent agency representing a countless number of the world’s best known and most successful photographers and image-makers, Marge has been working with some of the world’s most successful managers and agents in the artistic arena for over thirty years.

Additionally, Marge is charitable towards organizations including APA, Center for PTSD, Alzheimer’s Association, St. Jude Children’s Hospital, Shriner’s Children’s Hospital and the Wounded Warrior Project.

To learn more, please visit www.waverepresents.com.

Apparel

Thelma M. Glowacki Owner Say It In Stitches GAITHERSBURG, MD

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helma M. Glowacki is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Apparel. Thelma is the Owner of Say It In Stitches.

Upon retirement from her forty five year career working with Lockheed Martin, Thelma decided to take up her hobby full time. In her current capacity, she specializes in the areas of embroidery and monogrammed dress shirts, team shirts and jackets, as well as custom corporate apparel, baby blankets, and customer service.

member of the Girl Scouts of the USA. Throughout the course of her illustrious career, Thelma was recognized as an NAPW VIP Woman of the Year, and was the recipient of the Thanks Badge for 10 Years Dedication Above and Beyond a Troop Leader from the Girl Scouts of the USA. Outside of work, Thelma enjoys boating, spending time with family and travel.

For more information and to view Thelma’s collection, please visit www.sayitinstitches.com.

Furthermore, Thelma maintains affiliation with the National Association of Professional Women, American Camaro Association, Maryland Camaro Club, and is a Lifetime

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Advertising & Marketing

CWW Member Profiles Apparel

Erin K. Hamilton Chief Executive Officer, Precision Leasing and Sales, LLC Owner, Designer Shoe Rack, LLC RICHLAND, WA

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rin K. Hamilton is recognized by Continental Who’s Who among Pinnacle Professionals in the fields of Government Contracting and Retail. Erin is the Chief Executive Officer with Precision Leasing and Sales, LLC and the Owner of Designer Shoe Rack, LLC. Specializing in supplying, renting, leasing and selling heavy equipment for government and private entities, Precision Leasing and Sales is a local construction service company.

On the other hand, Designer Shoe Rack is a locally owned and operated fashion retailer based in Tri-Cities, Washington.

Showcasing accessories and in-season designer branded footwear for men, women and juniors offering up to sixty percent off.

In her current capacity, Erin’s areas of expertise include the overseeing of daily operations, budgeting, project management, leadership, human resource management, freight management, construction, fashion, retail, and more. Furthermore, Erin is a member of NFIB and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year.

In addition, she also holds an A rating with the Better Business Bureau. Outside of work, Erin enjoys spending time with her children, travel and reading.

Throughout the course of her collegiate career, Erin studied at Columbia Basin College.

Art & Design: Fine Arts

Christie L. Smith Owner and Artist Unleashed Art Gallery REDWOOD CITY, CA

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hristie L. Smith is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Art. Christie is the Owner and Artist of Unleashed Art Gallery.

Unleashed Art Gallery has become Redwood City’s hottest new art attraction for emerging artists and continues to be the premier exhibition space and “voice” for numerous local undiscovered and rising artistic talent.

A past LPGA golf professional, Christie began painting three years ago and is now creating art full time while maintaining the gallery. Her work can be found internationally and nationally in private collections. In her spare time, Christie enjoys golf, reading, snowboarding, painting, photography, and music.

Throughout her college career she was part of 3 National Golf Championships, and graduated from Methodist University with a BS in Business Administration and Professional Golf Management.

To learn more, please visit www.unleashedartgallery.com.

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Bobbi L. Wesche-Dunfee Senior Consultant and Project/Program Manager Leidos Health

Carol L. Stanley President That Special Touch of Excellence

Chantal Bernier Director of Corporate Services Olymel LP

Cynthia Leal Manager International City Mortgage, Inc.

Bradley H. Gould, M.D. Psychiatrist Brad Gould, M.D., APC

Carol M. Frazier Manager of Education Kimmel Center for the Performing Arts

Charlotte Caminos Senior HR Business Partner SEI

Cynthia S. Nunn President Cynthia Nunn and Associates

Brandon C. Potter Attorney and Shareholder Whiteaker and Wilson

Carole R. Fakler Owner New York Image Studio

Charolette M. Ybarra Director Department of Finance Vital Health Institute

Dana R. Hatch Spa Director Sounds of The Sea Spa

Breanne M. Wendt Quality Assurance Manager Standard Calibrations, Inc.

Caroline Marie Pheils Event Specialist Advantage Sales and Marketing

Danette R. Kashetta-Mandzy Office Manager Bozzutos

Brent Glover President Orphan Acres

Carolyn Neufeld Recreation Therapist Health n Wellness with Recreation Therapy/E-Scential Aromatherapy

Cheryl A. Young, CIP, CTT+, APMD Information Governance Consultant / Senior Project Manager Western Integrated System

Brian Weast Realtor Keller Williams Realty Brittany L. Bidwell, B.S. Information Management Officer Otolaryngology Head & Neck Surgery Association Bruce Horncastle Founder and President Piedmont Resources Corporation

Carrie A. Foster Territory Manager Superior Distribution Carrie A. Sweet Founder, Owner and CEO 914 Central, LLC Carrie Kolar CEO, Proof Point Consulting

Byrdie A. Schulz Owner, Licensed Therapist and Wellness Consultant Tranquil Touches of Wellness, LLC

Carrie McGinnis Pair Owner/Senior Accountant McGinnis and Associates Accounting Services, Inc.

Camille Blue Amy Owner Camille, Inc.

Cassandra R. Bliss, CFO Chief Financial Officer Pelopidas, LLC

Candeleine K. Kriete Recruiting Coordinator II / District Manager Chickasaw Nation Industries/ Arbonne International

Catherine A. Crowley Realtor Century 21 Shaw Realty Group

Carmel T. Ross, M.S., M.F.T. Marriage and Family Therapist Heaven Sent Consultation Carmelo LaMotta Owner and Chef LaMotta’s Italian Restaurant and Pizzeria Carol L. McMahan, B.S.N., L.C.S.W. Individiual, Family, Child & Adolescent Psychotherapy Hypnotherapist Woodland Psychotherapy Group

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Chiquita Y. Walker Owner Just in Time Alcohol Licensing Services

Danielle M. Funk Program Director Family Creation Network/ Adoption Baby Link

Christina E. Peace Interior Designer Christina Elizabeth

Danielle Price Options Program Manager St. Thomas More Catholic High School

Christina Mullen Product Manager Armada Christopher Knight Assistant Federal Defencer Southern District of Alabama Federal Defender Clare H. Abel Partner and Shareholder Burch and Cracchiolo, P.A. Claudine Adams CEO Bravura Inc.

Catherine Griffiths Scholze President and Creative Director CG Garment Designs LLC

Colleen S. Williams Finance Director Friendswood United Methodist Church

Catherine Rivera Game Developer and Owner E Studio Limited

Connie Harding Sundin Senior Loan Officer Eagle Home Mortgage

Cathy Tucker Owner, KTW Wraps, LLC

Corrine R. Donley Assistant Professor University of Wisconsin Oshkosh

Cees Van Der Slikke Consultant Raven Energy International AG Celeste Foster Quality Assurance Specialist ECI e-automate

Danielle Kates, CKBR, UDCP Designer and CEO Design Intervention by Danielle, LLC

Cynthia Carlos Network Manager, Delta Dental Cynthia D. Gray Quality Assurance Director Quality Chemical Laboratories, LLC

Darla R. Vegenski President Contract Furniture, Inc. Darlene D. Gonzalez, M.B.A., B.S. Regional Sales Manager Lallemand Biofuels and Distilled Spirits Darlene Magito McLaughlin, Ph.D. Founder Positive Behavior Support Consulting and Psychological Resources, PC Darlene Martin Principal Owner DCM Commercial Enterprises, LLC David B. Hicks Founder and President Atlantic Auctions, Inc. David V. Lopez, M.D. Orthopedic Surgeon David V. Lopez, M.D. Orthopedic Sports Medicine Deanna M. Mancuso Director Lucky Orphans Horse Rescue

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

Who’s New at CWW (cont’d)

CWW Member Profiles Art & Design : Painting

Kay Lamb Shannon Owner and Professional Painter Strokes of Perfection WACO, TX

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in supermarkets and stores across the nation. Additionally, Kay has had her work made into book covers, posters, and more.

A seasoned art professional, Kay’s areas of expertise include oil paintings. Kay painted for Home Interiors in Dallas for many years and later for a large print company in New York, Scafa Tornabene. In addition, she paints for the jigsaw puzzle companies, Bits and Pieces and Sunout, and also for cross stitch, Home Heaven and Earth Design.

Aside from the demands of work, she enjoys spending time with her family and grandchildren, watching movies, reading and walking. She is a member of a local art league in Waco’s Community Artist and Student Association (CASA) and involved with her local church. Kay is the social chairperson for the church’s Sunday School class and she is on a committee at the church that is charitable towards organizations and causes, as well as doing volunteer work to help those in need.

ay Lamb Shannon is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Art as a result of her role as Owner and Professional Painter with Strokes of Perfection.

Each of Kay’s paintings are prepared with soft, non-textured effects to enhance the distinction of her eye to detail. One of her biggest career accomplishments to date was in 2013 when The McStevens Company reached out to Kay and asked if they could use one of her paintings to be featured on the front of their hot chocolate tins. She agreed, and the hot chocolate tins went on to be sold

Recognized by the National Association of Professional Women as a VIP Woman of the Year, Kay graduated from Sam Houston State University with her Bachelor’s degree in Art. To learn more, please visit www.kaylambshannon.com.

Art & Design : Fine Arts

Melanie A. Prapopoulos Owner Design Art Concepts, LLC MIAMI, FL elanie A. Prapopoulos is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Fine Art. Melanie is the Owner of Design Art Concepts, LLC.

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NAPW VIP Woman of the Year. She is on the Committee of The Consequences Charity, and is involved with Roy and Leah Black’s charity for reducing juvenile crime and incarceration. Outside of work, she enjoys writing and giving back to community charities.

An accomplished art professional, Melanie’s areas of expertise include fine and contemporary art, art education, event management, marketing, and more. She has over a decade of professional experience and in addition to her art career, Melanie is an Adjunct Professor at Miami Dade Community College and Broward Community College, where she teaches Writing and Literature courses.

Throughout the course of her education and training, Melanie earned her Master’s degree in Art with a concentration in English Literature from the University of Indianapolis as well as a Bachelor’s Degree in Art from New York University.

Maintaining affiliation with the National Association of Professional Women, Melanie was recognized as an

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For more information, please visit www.dacconcepts.com.

For further insight on Melanie and her art career, please visit www.melanieprapopoulos.com.

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Linda Howard Bittner, BFA Director and Sole Proprietor Wild Graphics Studio CINCINNATI, OH

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inda Howard Bittner, B.F.A., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Graphic Design. Linda is the Director and Sole Proprietor of Wild Graphics Studio.

passionate about educating children. A member of the Society of Children’s Books and Illustration, Guild of Natural Scientific Illustrators, and the National Association of Professional Women, Linda was recognized as an NAPW VIP Woman of the Year.

Harnessing over twenty years of experience, Linda’s areas of expertise include commercial arts, graphic design, illustration, photography, publishing, and more. Her work is utilized in various markets such as marketing and promotion, publishing, game development, exhibit design, decorative design, and interpretive signage.

Furthermore, she maintains affiliation with the Izaak Walton League of America, and enjoys traveling, golf, muzzleloading, hiking and fishing in her spare time.

A majority of the projects Wild Graphics takes on relate to wildlife, nature and conservation. Linda is extremely

Throughout the course of her education and training, Linda earned her Bachelor’s degree in Illustration from the Columbus College of Art and Design.

To learn more, please visit www.lindahowardbittner.com.

Art & Design : Graphic Design

Lancia Soans Founder and Designer Lancia Designs FAIRFAX, VA

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ancia Soans is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Graphic Design. Lancia is the Founder and Designer at Lancia Designs.

Launching her company Lancia Designs in 2010, Lancia has consistently continued to add value to her professional relationships, operating on a standard par excellence, offering the best of herself, evident in the products and designs she creates and the relationships that have evolved as a result of her strong commitment to quality and value, and the clients she serves. Soans says “designing something exquisite that looks distinctive and classic with the passage of time is like offering your clients a special part of you.”

Lancia Designs creates high end print and couture invitations, brochures, logos, thank you cards, holiday cards, stationery and artwork on glass for corporate and social events.

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Lancia continues to explore new elements and textures for presenting and displaying artwork, printing on glass being one of her new additions.

As owner and designer, Lancia wears multiple hats, which include: marketing, networking, invoicing, designing, working with vendors and doing tradeshows. Holding a true passion for what she does, Lancia also uses her skills to help local non-profit organizations by designing logos and invitations for private fundraising. In addition, she maintains affiliation with AIGA, Luxury Society, and Braveheart Women. Lancia is also an active member of the Marketing Committee and the Women’s Leadership Council at the Tysons Chamber of Commerce in McLean, Virginia.

Lancia holds a BA in Sociology from the University of Bombay, and has studied Digital/Multimedia Design at the International Academy of Design in Toronto, Canada.

For more information, please visit www.lanciadesigns.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Art & Design : Graphic Design

CWW Member Profiles Art & Design: Interior Design

Olga Polyanskaya Owner and Designer Drapery Expressions COLORADO SPRINGS, CO

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lga Polyanskaya is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Interior Design. Olga is the Owner and Designer of Drapery Expressions.

Since 2002, Olga has owned and operated her interior design business where she tailors her services to meet her clients’ needs. Servicing the areas of Colorado Springs, Monument, Falcon, Manitou Springs, Castle Rock, and Denver, Olga’s areas of expertise include: design, custom window treatments, color consultations, draperies, blinds and more. In this capacity, she is responsible for customer service, overseeing projects and staff, as well as implementing design and fabrication.

A member of Window Fashions Certified Professionals, Window Coverings Association of America, Drapery and Design Professional Network and the National Association of Professional Women, Olga was recognized as a 2014 NAPW VIP Woman of the Year. Outside of work, she enjoys yoga, camping, hiking and spending time with her family.

Throughout the course of her education, she earned a Bachelor’s degree in Civil Engineering from Moscow University. For further training, Olga studied Software Test Engineering and attended Drapery Design School, specializing in interior design.

To learn more, please visit www.draperyexpressions.com.

The four time winner of the prestigious International Window Fashion VISION Ingenuity Workroom Competition, Olga’s winning projects have been featured in the 2011, 2012 and 2014 editions of Window Fashions VISION trade magazine in addition to her various industry related honors and awards.

Art & Design: Interior Design

Danielle Kates, CKBR, UDCP Designer and CEO Design Intervention by Danielle, LLC BARTO, PA

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anielle Kates, CKBR, UDCP, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Interior Design. Danielle is the Designer and CEO of Design Intervention by Danielle, LLC. A seasoned design professional, Danielle has been in the industry for over fifteen years. Throughout the course of her career, she has acquired a multitude of knowledge and experience by working closely with several local kitchen and bath companies and retailers. Danielle is a Universal Design Certified Professional, and also holds a certification as a Kitchen and Bath Remodeler.

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To keep up with the latest advancements in the industry, Danielle maintains affiliation with the National Kitchen and Bath Association, where she is the Mid Atlantic Chapter Treasurer. In addition, she is a member of the Upper Perkiomen Valley Chamber of Commerce as well as the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year.

Furthermore, Danielle earned an Associate of Arts degree in Interior Design from Harcum College.

To learn more, please visit www.designinterventionbd.com.

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CWW Member Feature Profile

Roseramey Spruill Littlejohn Owner, RRL Fine Art NEW YORK, NY

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oseramey Spruill Littlejohn is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Fine Art as a result of her role as owner of RRL Fine Art. With over forty years of experience restoring museum quality fine art from London, Prague, Paris and Germany, Roseramey has vast knowledge in fine arts dealing, and the conservation and restoration of art. While traveling throughout Europe to find treasures to add to her personal collection, she arrived back to the states with many pieces of art; the larger portion of that art being early 19th and 20th century fine art, impressionist and post- impressionist art and German expressionist sculptures, which Roseramey takes great pride in.

Throughout her career, Roseramey has spent time with countless artists. She has had the pleasure to have met and worked with Picasso, Salvador Dali, Marc Chagall, the Prince of China, Leonor Fini, David Hockney, Jean DuBuffet, Roy Lichtenstein, Karol Apple, Malfalda Davis and the Shah of Iran.

In addition to her art career, she is charitable and supportive towards organizations such as St. Jude Children’s Research Hospital, ASPCA, Wildlife Conservation Society, Sloan Kettering Cancer Center, 20/20/20 Foundation for Children, the Ronald McDonald House New York, American Humane Society, North Shore Center, and the Disabled Veterans Association.

Roseramey is a member of the Women’s Christian Fellowship and a past member of the Art Dealer’s Association. To keep up with the latest in Fine Art, Roseramey maintains affiliation with the Neue Galerie of New York, the Solomon R. Guggenheim Museum and the Metropolitan Museum of Art, where she has been an active supporter for over thirty years.

Outside of work, Roseramey enjoys ballet, attending Broadway shows, the opera and museum exhibitions.

Roseramey earned her Master’ Degree in Conservation and Restoration from the Tisch School of Arts at New York University, and she has studied at the esteemed Académie des Beaux-Arts in Paris, France as well as the Uffizi Gallery in Florence, Italy.

For more information, please go to www.rrlfineart.com.

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CWW • ICE MAGAZINE • MEMBER FEATURE: ROSERAMEY SPRUILL LITTLEJOHN

Art & Design: Fine Arts

CWW Member Profiles Auction Services

David B. Hicks Founder and President Atlantic Auctions, Inc. MCKEES MILLS, NEW BRUNSWICK, CANADA

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avid B. Hicks is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Auction Services. David is the Founder and President of Atlantic Auctions, Inc. Servicing the provinces of New Brunswick, Nova Scotia and Prince Edward Island, Atlantic Auctions works with individuals, private owners, small businesses, various corporations, attorneys, financial institutions, government agencies, and developers.

auctioneering. In this capacity, he conducts appraisals, travels to inspect auction equipment, and works with the bank for financing regarding the appraisals. A licensed and bonded auctioneer, David maintains affiliation with the Auctioneers Association of Canada. Aside from the demands of work, he enjoys boating and snowboarding.

Throughout the course of his education and training, David graduated from the Brunswick School of Auctioneering.

For more information, please visit www.atlanticauctions.ca

With over fifteen years of experience, David specializes in high-end refinancing, foreclosures and liquidation

Beauty & Cosmetics

Jeri Taylor Swade Owner It Makes Sense, LLC LAS VEGAS, NV

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eri Taylor Swade is recognized by Continental Who’s Who among Pinnacle Professionals in the Beauty Industry. Jeri is the Owner of It Makes Sense, LLC. A seasoned beauty professional with over thirty years of experience in the industry, Jeri’s areas of expertise include: advertising, customer service, direct sales, event planning, marketing, public relations, team building and more. Jeri is a Certified International Trainer for SeneGence International and Certified SeneBlend Makeup Artist, and maintains affiliation with organizations including the National Association of Professional Women, Toastmasters and DSWA.

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Maintaining close ties with her local community, Jeri is the Past President of a local Las Vegas Civitan Club and she sits on the Board of the Walter Hoving Home. With her background in motivational speaking, Jeri has traveled to several countries representing SeneGence products and additional business opportunities. Furthermore, she was nominated as Distributor of the Year by the Academy of Multi-Level Marketing, and is a contributing author of “Build It Big - 101 Insider Secrets from Top Direct Selling Experts.” In her spare time, Jeri enjoys travel and spending time with friends and family.

To learn more, please visit www.jeritaylorswade.com

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CWW Member Profiles Beauty & Cosmetics

Olwen I.T. Hyross Founder & President Vital Beauty Products Inc. LOCATION

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lwen I.T Hyross is recognized by the Continental Who’s Who of Business Professionals. Olwen is the Founder & President of Vital Beauty Products Inc., an import and distribution company of some of the world’s finest and most effective health, beauty and wellness products and services, which are supplied to Salon and Spa facilities for professional and home care use.

At Vital Beauty Products, Olwen oversees the distribution to Salon and Spa’s, as well as provides training and education. Olwen’s expertise lies in sales, marketing,

training and education in addition to clinical practices.

Vital Beauty Products Inc., is celebrating its 21st year in business.

Olwen’s dedication to her profession in health and beauty is demonstrated by her continual post-graduate education and by the numerous certificates of education she since received in Italy, Germany & Spain, apart from her International Health & Beauty Specialist Diploma, which she achieved upon her initial graduation from the Dubarry Institute of Health & Beauty, London, England. Olwen is a life-time member of the Society of Health & Therapist (MSBTh.) and the Federation of Holistic Therapists (FHT).

Business | Finance | Accounting

Cassandra R. Bliss Chief Financial Officer Pelopidas, LLC NAPLES, FL

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assandra R. Bliss is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Accounting. Cassandra is the Chief Financial Officer with Pelopidas, LLC. Through event planning, government and public affairs consulting, voter outreach, issue advocacy, fundraising efforts, influential documentary-style filmmaking and more, Pelopidas encourages their clients to tell their stories and to have their voices be heard.

For the past seven years, Cassandra has been the Chief Financial Officer with Pelopidas, LLC. In this capacity, she specializes in all financial aspects regarding the business.

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Cassandra is responsible for accounting, bookkeeping, management, payroll and other services.

A member of the National Association of Professional Women, Cassandra was recognized as an NAPW VIP Woman of the Year. Outside of work, she enjoys scrapbooking and music. She is charitable towards organizations including the Humane Society, National Cancer Society and St. Jude Children’s Hospital.

Cassandra obtained her BS in Accounting and Business/ Management from Central Methodist College, and holds an AS in Business Administration and Management from East Central College.

For more information, please visit www.pelopidas.com

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Amy George Financials and Writeup Coordinator Mahan and Associates NASHVILLE, TN

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my George is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Finance as a result of her role as Financials and Writeup Coordinator with Mahan and Associates.

For over twenty years, the staff at Mahan and Associates have dedicated themselves to the development, design and cultivation of integrated service delivery systems (ISDS) and management support to healthcare businesses across the globe.

Specializing in financials, Amy maintains affiliation with the National Association of Professional Women where she was recognized as an NAPW VIP Woman of the Year. In her spare time, she enjoys riding her motorcycle and reading.

Throughout the course of her education and training, Amy earned her BS in Accounting from the University of South Florida.

For more information, please visit www.mahanassoc.com.

Business | Finance | Accounting

Ellice J. Papp, CIMA Senior Vice President UBS Financial Services LOS ALTOS HILLS, CA

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llice J. Papp, CIMA, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Finance. Ellice is the Senior Vice President with UBS Financial Services.

Ellice is a Certified Investment Management Analyst (CIMA), Series 7, General Securities Representative, Series 63, Uniform Securities Agent, Series 3, National Commodity Futures and Series 65, and Investment Advisor Representative.

Tailored to the needs of each client, UBS Financial Services offers institutional, corporate and wealth management clients with expert advice and innovative financial solutions, ultimately providing superior execution and access to capital markets across the globe.

Moreover, Ellice is also licensed in life and health insurance in the state of California. A member of the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year.

As Senior Vice President, Ellice specializes in financial services, wealth management and investment services.

In addition to her areas of expertise, she holds several industry related certifications.

For more information, please visit www.ubs.com

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Ellice received her B.A. from the University of California at Berkeley, and has studied at Universite de Bordeaux.

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Business | Finance | Accounting

CWW Member Profiles Business | Finance | Accounting

Bev Scheider President and Independent Aflac Benefit’s Consultant The Palmer Financial Group, Inc. FREEPORT, IL

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ev Scheider is recognized by Continental Who’s Who among Professionals in the field of Financial and Insurance Services as a result of her role as President and Independent Aflac Benefit’s Consultant with The Palmer Financial Group, Inc. The Palmer Financial Group works with business owners and their employees offering employee benefits and works with individual investment clients helping them to meet their investment/retirement goals. All of these services are done within a values-based, needs-based framework.

A seasoned insurance professional, Bev has over 33 years of industry experience. Her areas of concentration include educating employers and employees about employee benefits, and once working together, providing excellent local claim and administrative services for those clients.

Included in this service is helping the employer and employees to understand their requirements in the new Health Care Reform Environment, alternatives that they have to meet those requirements to avoid tax penalties, and assisting in implementing an individual health insurance or small group health insurance offering. We offer multiple enrollment platforms that meet most employer’s benefit enrollment needs, locally or nationally, for any size employer starting with as few as 3 employees to companies with over 1000 employees. Additionally, we can work with the

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employer’s health insurance broker to offer a one stop shop for a complete, one time enrollment platform for all the employer’s benefit offerings, reducing the employer overhead for benefit enrollments.

For our investment clients, after spending much time talking about their income needs, now and in the future, and their desires for their assets, we then recommend an investment plan that meets those needs.

Bev holds an insurance license in Life, Health, Accident, and Property and Casualty disciplines. She is also an Independent Registered Investment Advisor and educated/certified in Health Care Reform through the American College and National Association of Health Underwriters. Bev also holds a certification as a Lean Six Sigma Green Belt which she attained from Villanova University, is certified as a business coach and is a certified Hall-Tonna Values Assessment Coach.

Furthermore, Bev maintains affiliation with the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year for 2014.

The recipient of the St. Paul Insurance Chairman’s Award and multiple awards from Aflac, Bev enjoys spending time with her family, biking, range shooting and sketching in her spare time.

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Gail R. Kulas Senior Manager and Adjunct Professor LEGO / Bay Path University SOMERS, CT

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ail R. Kulas is recognized by Continental Who’s Who as a Pinnacle Professional as a result of her dual role as Senior Manager of Business Excellence with LEGO and Adjunct Professor at Bay Path University.

A seasoned professional with over three decades of experience, Gail’s areas of concentration include business strategy, strategic project identification and execution, process improvement, project management, and capacity improvement as well as the coaching and development of team members and problem solving solutions.

Certified as a Six Sigma Black Belt, Gail maintains affiliation with the National Association of Professional Women where she was recognized as an NAPW VIP Woman of the Year.

Outside of work, she enjoys spending time with family, travel and reading.

Gail earned all of her degrees from Bay Path University.

She holds an MBA in Entrepreneurial Thinking and Innovative Practices, a Master of Science in Communications and Information Management and a Bachelor of Science in Executive Management.

For more information, please visit www.baypath.edu.

In addition to her position at LEGO, Gail is an adjunct professor at Bay Path University where she teaches the following courses: Dynamics in Management, Personal Strategy, Business Strategy and International Business.

Business | Finance | Accounting

Heather D. Holtzinger Principal Grandview Investment Advisors, LLC DENVER, CO

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eather D. Holtzinger is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Finance as a result of her role as Principal with Grandview Investment Advisors, LLC.

Grandview Investment Advisors, LLC is an independent investment advisor firm providing custom financial management solutions. They manage investments for individuals, trusts, businesses, and also provide investment advice for specific deals and independent opinions on value and investment suitability.

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Currently, Heather specializes in financial analysis, asset management, investments, portfolio management, and college saving plans. She is a Registered Investment Advisor, and is a member of the National Association of Professional Women. Aside from the demands of work, Heather enjoys spending time with her family, and coaching soccer. She is a mother of three.

Throughout the course of her educational career, Heather graduated cum laude with a Bachelor's degree in Accounting and Finance from the University of Colorado at Denver.

To learn more, please visit www.grandviewcapital.net.

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Business | Finance | Accounting

CWW Member Profiles Business | Finance | Accounting

Heidi A. Woodard Owner and CEO Woodward Accounting and Business Consultants ROCHESTER, NY

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eidi A. Woodard is recognized by Continental Who’s Who among Accounting Professionals as a result of over thirty years of excellence. Heidi is the Owner and CEO of Woodward Accounting and Business Consultants, as well as Insource Bookkeeping Inc.

As Owner and CEO, Heidi is responsible for Accounting, Quickbooks, Excel, and Bookkeeping, and is an Intuit Service Provider. Born in Munich, Germany, she is a member of Who’s Who Among Colleges and Universities and is Quickbooks

Certified. In addition, Heidi is an active member of her community and has worked with both Greece Go Getters Network Groups and The Edge. Her motto is “Do To Others As You Would Have Done To You”, and in her spare time, she enjoys spending quality time with her husband, two children, and six grandchildren. Heidi loves attending her grandchildrens’ sports games and activities.

Throughout the course of her education, Heidi earned her B.A.S. from D’Youville College.

To learn more, please visit www.woodardaccounting.com.

Business | Finance | Accounting

Michelle Skrip, ERPA, QPA Partner Qualified Pension Professionals, Inc. (QPPI) ROMEOVILLE, IL

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ichelle Skrip, ERPA, QPA, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Financial Services. Michelle is a Partner with Qualified Pension Professionals, Inc. (QPPI).

Founded in 1999, Qualified Pension Professionals, Inc. is a full service third party administration firm specializing in 401(k) and profit sharing plans for retirement needs.

Delivering first-class customer service, QPPI assists small to medium sized business owners meet their retirement savings goals and maintain compliance within their retirement plans. They want to ensure the plan is a positive benefit to the owners and their employees.

In this capacity, Michelle’s areas of expertise include retirement plan administration of qualified 401(k), Profit Sharing, and Pension plans. She has almost fifteen years of experience in the industry, and holds certifications as a Qualified Pension Administrator (QPA) and Qualified 401(k) Administrator (QKA) through the American Society of Pension Professionals and Actuaries. She is also an Enrolled

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Retirement Plan Agent (ERPA) which allows her to represent clients in front of the IRS. Michelle states her key to success is empathizing with business owners and HR personnel. She understands that this is not their main focus and keeping up with the ever changing regulations is a full time job itself. She also believes it’s important to take the time to do things right the first time because it is usually much more costly to make corrections after the fact. Her advice to those starting out in the industry is “don’t step on others to get ahead and never stop learning”. Additionally, Michelle maintains affiliation with the American Society of Pension Professionals and Actuaries (ASPPA), National Institute of Pension Administrators (NIPA), and National Association of Professional Women (NAPW). Outside of work she enjoys ballet and spending time with her husband and dog.

Michelle is charitable toward organizations including the ASPCA and the Humane Society of America.

For more information, please visit www.qppi.com.

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Melissa L. Reitmeyer Chief Financial Officer Mayer Pollock Steel Corporation POTTSTOWN, PA

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elissa L. Reitmeyer is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Industrial Services. Melissa is the Chief Financial Officer with the Mayer Pollock Steel Corporation.

Founded in 1888, Mayer Pollock Steel Corporation has been owned and managed by five generations of the Pollock family. Specializing in scrap metal recycling and demolition contracting, Mayer Pollock operates four subdivisions catering to first class client satisfaction and quality service.

Melissa has been working with Mayer Pollock Steel Corporation for over twenty years, and has been the Chief Financial Officer for the past six months. In this capacity, her areas of concentration include accounting, financial management, forecasting, budgets, financial reporting, and

general ledger as well as financial analysis, purchasing, inventory management, and business planning. A member of the National Association of Professional Women, Melissa was recognized as an NAPW VIP Woman of the Year.

In addition, Melissa maintains membership with the USEF, USHJA, PHSA, and EPPHA. Outside of work, she enjoys spending time with family, travel and equestrian activities.

She is involved with her local church, Grace Lutheran, the Grace Lutheran Early Learning Center and the Pottstown Cluster.

Reflecting on her collegiate career, Melissa received a Bachelor of Science in Business Administration, Accounting with a minor in Computer Science from Kutztown University.

For more information, please visit www.mayerpollock.com.

Business | Finance | Accounting

Martha K. Martin, BA, BA SVP and Statewide Manager Frost Bank DALLAS, TX

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artha K. Martin, B.A., B.A., is recognized by Continental Who’s Who as a 2014-2015 Woman of the Year in the field of Finance. She has recently retired from her position as SVP and Statewide Manager with Frost Bank after 31 years of excellence working for two financial institutions.

As Senior Vice President and Statewide Manager, Martha worked closely in the areas of public finance and public funds, educating, creating legal templates and consulting with and for governmental and non-profits. She serves on the SFA Advisory Board for the School of Liberal Arts and Applied Sciences and is on the Board of The Daughters of World War II. Martha maintains affiliation with several other organizations including Texas Women in Public Finance, Texas

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Association of Counties, County Treasurers Association of Texas, Government Finance Officers of Texas, Government Treasurers of Texas, the Texas Municipal League, and the National Association of Professional Women. In addition to her position at the bank, Martha teaches accredited banking classes for the governmental organizations of which she is a member. Furthermore, Martha was selected as VIP Woman of the Year from the National Association of Professional Women in 2014.

Martha received two Bachelor of Arts degrees in International Relations and Languages from Stephen F. Austin State University in Nacogdoches, Texas.

Martha enjoys history, fishing, hiking, reading and gardening in her spare time.

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Business | Finance | Accounting

Business | Finance | Accounting

Raymond R. Quintin, CPA Director of Accounting and Auditing Cherry Bekaert & Holland

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aymond R. Quintin, CPA is recognized by Continental Who’s Who as 2014 Man of the Year in the field of Accounting as a result of his 25 years of excellence.

Raymond is the Director of Accounting and Auditing with Cherry Bekaert & Holland.

As a Certified Public Accountant with over 25 years of experience, Raymond is a great asset to Cherry Bekaert & Holland. In his current role as Director of Accounting and Auditing, he is responsible for overseeing the technical and quality control of the Firm’s assurance services practice.

In addition, Raymond has served as an instructor for various general audit courses and has also participated in a working group of several other large regional firms dealing with various compliance and reporting issues.

Prior to becoming the Firm’s Director of Accounting and Auditing, he served as a Partner in the Charlotte practice with experience providing audit and specialized consulting services to SEC entities, employee benefit plans, healthcare institutions and utilities and also served as the Director of the Firm’s Employee Benefit Plan Audit Group.

Prior to joining Cherry Bekaert & Holland, Ray spent 12 years with a Big Four firm where he served as engagement manager and engagement partner on a number of SEC, employee benefit, healthcare and utility clients. He also spent two years as a controller for a dyestuff manufacturer, where he was responsible for overseeing all financial areas of the company including benefit plan administration. As a result, Raymond brings a unique blend of audit and practical experience to clients in several different industries.

Raymond is a member of the American Institute of Certified Public Accountants (AICPA) and the North Carolina Association of Certified Public Accountants (NCACPA).

Raymond earned his Bachelor of Arts Degree at the University of Notre Dame in 1981 and his Masters of Business Administration in Accounting and Finance at the William E. Simon School of Business (Rochester, NY) in 1984.

For more information, please visit www.cbh.com.

Who’s New at CWW (cont’d) Debbie Kleinman, CH, HHC Certified Hypnotist and Holistic Health Counselor Enlightening Minds Hypnosis Debbie O’Connell President and Founder Golf Positive Deborah L. Hoffman VP Operations, for Greater Carolinas Chapter National MS Society Deborah Mack Co-Founder and CFO Absolute Archery

Deborah Tannenbaum Advocate Advocate for Children and Adults Debra J. Sheridan Director of Technology Miami Dade College Delores “Dee” L. Murphy Principal HR Consultant Integrity HR Consulting Services, LLC Dena R. Davis Executive Director/Performance 2 Leadership Coach ACTion Performance and Leadership

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Denise Ann Galloni, M.S. Owner and President DG Training Solutions

Diane K. Dubej, CPA Owner and Accountant Diane K. Dubej

Denise Elizondo Owner Foothill Beverage Service

Dianna L. Wynns Plans and Policy Officer Joint Force Headquarters

Denise V. Taddeo, M.A., I.H.C. Owner The Glitter Cookie, LLC

Dianna Ross, RPT (AMT) Career Services Coordinator Pima Medical Institute

Diana Hayes Manager Orenda International/ Integrative Holistic Support, LLC

Dianne C. Pierson, M.D. Psychiatrist Pathways to Well-being

Diane Hutchens Office Manager Stand Up Mobility

Dianne Stagner Owner, Scrubs Plus

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Dolores Case Inventory Leader GE Healthcare

Dr. Joseph R. Johnson President and CEO/ Representative In His Hands Ministries/Juuva

Donald M. Ellwanger Contract Services ProfessionalSCM Arizona Public Service Company

Earl Stevens, RAS P.M. Supervisor Behavioral Health Services

Donna C. Rutola Vice President Okay Industries, Inc.

Elizabeth Ashley Hattorf Owner and President Pole Green Services, Inc.

Donna E. Baty Nurse Educator and Field Support Nurse Pinnacle Services, Inc.

Elizabeth Haddon, Ed.D. Writer McCance Books

Donna L. Hester Owner and Broker 1st Choice Realty Services, Inc. Donna Lotts Health and Wellness Advocate and Consultant Arbonne International Donna M. Dean Author Heartfelt Ministries Doreen White Marketing Manager Epson Robots Doris (Dot) Culhane Detention Lieutenant Maricopa County Sheriff’s Office SIMS Commander

Elizabeth Lenzy, M.A., LPCC-S Executive Director The Lenzy Family Institute Ellen M. Dumer President Living Your Exceptional Life Ellen S. Harbour Manager Presales Consulting BMC Software Ellice J. Papp, CIMA Senior Vice President UBS Financial Services Eloise Crabb Director of Fund Development The Center for Disability Services

Ethel J. Davis CEO VZD Capital Management

Goldie Mincy-Lyons Founder and CEO Bossi Gal Hair and Custom Wigs

Eugene Olivier Business Development Director/ Partner 4most Systems (Pty) Ltd.

Heather J. Pifer TCS Traffic Control Supervisor Your Way Safety and Sign Supply

Eureka C. Daye, Ph.D., MPH, MA, CCHP Regional Healthcare Executive and Director of Women’s Health California Correctional Healthcare Services (CCHCS)

Heather Stanley-Christian, M.D. Director Maternal Fetal Medicine Stroger Hospital

Frances R. Pisko LMT/ Owner Walden Pond Craniosacral Therapy Center, Inc Francisco Morales-Zapata, M.D. Founder Asociacion Winampaq Desarrollo Humano Gabriela A. D’Arrigo, B.A. Part Owner and Marketing Manager D’Arrigo Brothers of California Gail M. Steele Infection Preventionist Morris Hospital

Elvira Wallis Independent Consultant The Pampered Chef Erica J. Johnson Co-Owner Jayne of All Trades, Inc.

Gale Fontaine Owner GF Amusements

Erin Joyner VP General Manager Cengage Corporation

Gayleen Wilde Owner The Paralegal 4 U

Erin K. Hamilton CEO/Member-Owner Precision Leasing and Sales/ Designer Shoe Rack, LLC

Geri S. Bare-Manning Executive VIP of Sales and Recruitment BeautiControl, Inc.

Doryann Marie Lebe Psychiatrist and Psychoanalyst Doryann M. Lebe, M.D. Medical Corporation

Ernest E. Marks Owner Process Improvement Consulting

Giralda I. Silva- Lanier Free Care Coordinator Yale-New Haven Hospital

Dr. Charlene Allen Forney Hemphill Radio Ministry (WCIS 760AM) ForHim Christian Ministry

Esther Cohen Founder and Director Nourishment Education Foundation

Gloria Guardia Vice President PEN International

Dorothy E. Miller Professor of English and Humanities Harford Community College Dorothy Gerard Account Clerk II Department of Public Works

Dr. Hema N. Ganguly Associate Director Triphase Pharmaceuticals www.CWWICE.com

Ethel J. Anderson VP of Operations Veteran’s Enterprise Technology

Gloria J. Johnson, Ph.D. CEO and Founder Life Source Consultants

Helaine R. Baruch Senior Vice President American Heart Association Helene M. Claire Director of Sales and Contract Energy Projects KSB AG Holly S. Barber Manufacturing Programs Leader GE Aviation Igor Freitas da Silva CEO and Founder ID INFO

Gail R. Kulas Senior Manager of Business Excellence/Professor LEGO Systems, Inc. Bay Path University

Doron Eghbali Junior and Founding Partner Law Advocate Group, LLC

Heidi Lerner, dba Hillary S. Lerner Brain Injury Life Coach Gray Matters

Ilyse H. Vaughan Greene-Hazel Insurance Group VP of Operations Imani J. Harris CEO and Founder Imani Harris International Irene Karp Licensed Real Estate Salesperson Douglas Elliman Real Estate Isabel Van Droogenbroeck Freelance Social Media Professional Isabel Van Drogenbroeck Jacquelyn Conlon Lawyer Siegel Reilly and Conlon, LLC Jana Rae Wilson Owner Peaceful Friends Jane Daigneault Owner and President Prepare Achieve Succeed

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Who’s New at CWW (cont’d)

CWW Member Profiles Business | Finance | Accounting

Sandy Holder Chief Executive Officer In Sight Business Advisors GILROY, CA

S

andy Holder is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Financial Services. Sandy is the Chief Executive Officer with In Sight Business Advisors.

With over twenty years of experience of advising clients on critical issues and justifiable positions, the advisors and consultants at ISBA bring the right analytical tools, strategic frameworks, knowledge and proven methodologies to the table in order to stimulate growth.

As CEO, Sandy’s areas of concentration include accounting, financial analysis and advisement, transaction advisory, business development, business strategy, strategic partnerships, and due diligence as well as valuations,

forecasting, mergers and acquisitions, and capital market support. She strives to turn her clients’ ideas into real world strategies for the utmost success.

Furthermore, Sandy maintains affiliation with the National Association of Professional Women, the Tourette's and Tics Disorder Clinic at UCSF, and the American Cancer Society. Aside from the demands of work, she enjoys hiking, golfing with her husband, horseback riding and various outdoor activities.

Throughout the course of her education and training, Sandy studied Business Administration, Management and Operations at Florida State College.

To learn more, please visit www.insightbizadvisors.com.

Business | Finance | Accounting

Sherry D. Voyles Director of Financial Services The Dixie Group MOBILE, AL

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herry D. Voyles is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Finance. Sherry is the Director of Financial Services with The Dixie Group.

Becoming recognized as one of the fastest growing floorcovering companies, the Dixie Group is a marketer and manufacturer of rugs and carpet to exclusive residential customers through the Masland Residential, Fabrica International, Masland Contract, Masland Hospitality, Atlas and Dixie Home brands.

Garnering over three decades of professional experience, Sherry works closely in the areas of maintaining compliance, policy and procedure, management, coaching, training, financial services, sales, credit management and more.

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A member of the National Association of Professional Women, Sherry was recognized as an NAPW VIP Woman of the Year. She also maintains affiliation with the Kiwanis Club of Mobile, Floor Covering Group, and Lions Credit Group. Aside from the demands of work, she enjoys spending time with family and photography. She is also a volunteer with the American Red Cross.

Sherry graduated from Dalton State College with an Associate’s degree in Business Management. She is currently enrolled in Photography classes at the University of South Alabama.

For more information, please visit www.thedixiegroup.com.

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Teri MacNabb, CPA CPA and Manager John A. Knutson and Co., PLLP FALCON HEIGHTS, MN

T

eri MacNabb, C.P.A., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Accounting. Teri is a C.P.A. and Manager with John A. Knutson and Co., PLLP.

member of the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year.

Maintaining close ties within her community, Teri was the recipient of the Distinguished Leadership award in May 2014 for her local volunteer work.

Founded in 1925, John A. Knutson and Co. is a Minnesota based firm comprised of management consultants and certified public accountants. Offering their clients the highest standard of customer service and satisfaction, the staff at John A. Knutson and Co. are dedicated to working with clients in the areas of accounting, auditing, financial planning, tax, estate, and management consulting services.

Aside from the demands of work, she can be found camping, cross-stitching, and spending time with her children. She is also an avid Vikings fan.

Furthermore, Teri received both her Bachelor’s degree in Accounting and CPA License from Augsburg College.

Currently, Teri’s expertise includes public accounting, financial reporting, tax preparation services and more.

A seasoned finance professional, she is a distinguished

For more information, please visit www.knutson-cpa.com.

Business | Finance | Accounting

Victoria A. Gutierrez-Vaughn Owner Bookkeepers Plus and LA Bag Lady LA VERNE, CA

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ictoria A. Gutierrez-Vaughn is recognized by Continental Who’s Who among Pinnacle Professionals in the Accounting and Fashion industries. Victoria is the Owner of Bookkeepers Plus and LA Bag Lady.

Garnering nearly two decades of professional experience, Victoria has owned and operated both of her businesses from the ground up. For the past ten years, she has owned Bookkeepers Plus, a bookkeeping company, and LA Bag Lady, a boutique for the past six years.

In this capacity, Victoria specializes in accounts payable and receivable, bookkeeping, consulting, tax preparation, payroll, purchasing, sales and more. Originally studying

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interior design in college, she changed her career path towards accounting and has never looked back.

Recognized by the National Association of Professional Women as a VIP Woman of the Year, Victoria enjoys gardening, visiting botanical gardens and arts and crafts in her downtime. She also donates her charity to organizations such as the Leukemia & Lymphoma Society, Project Cuddle and House of Ruth.

Reflecting on her studies, Victoria earned a Bachelor's degree in Accounting and Business Management in addition to her Associate’s degree in Marketing.

For more information, please visit www.shoplabaglady.com.

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Business | Finance | Accounting

CWWMember MemberFeature ProfilesArticle CWW

5 TIPS

to look your best this summer ~ get started now!

By Sylvaine N. Hughson Executive Health & Lifestyle Coach ™

W

hile spring has officially arrived and summer is just around the corner, you may feel rather lackluster and a bit discouraged by your physique as you emerge from winter. Take a moment to step back and shift your perspective —this phenomenon is completely normal and is happening all around you.

Look at the natural world – whether it be plants or animals, most of what you see has been in hibernation and survival mode for the past few months. As temperatures get warmer, days lengthen, and it becomes environmentally “safe” to re-emerge – lush vegetation will appear once again and new life will spring forth. So too it is with you.

The following are five of my favorite tips to help you get your body back on track and have you look your best before summer. cont’d on the next page

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Get Clear This is your starting point – without clarity around your motivations and desires, you will not succeed. Ask yourself this: What is the experience of being in your body that you wish to create as you head into summer?

Do you want to feel slimmer? Stronger? More toned?

More flexible? Enjoy a better sense of balance? And if you were to experience your body in this way – how would it make you feel? More confident? More appealing?

Younger? More relaxed?

These are simply a few examples of shifts that you may experience, but take the time to find the words that hold meaning for you and that you connect with.

Really get clear on what it is that you crave and desire to experience physically.

Regardless of the “ changes you are looking to Get Rest

Prioritizing sleep is extraordinarily important as there is no better way to reset your body.

Enjoying adequate amounts of rest not only supports mental and physical peak performance, but it can also help rebalance your hormones, lower your stress levels, improve your mood, and have a “youthing” effect on the body. A well-rested, well-nourished, and balanced body easily sheds excess pounds, develops beautiful muscle tone, and recovers quickly from intense physical effort.

make — build in rewards for yourself and turn your process into a deeply nourishing experience.

Get Support Now that you know, concretely, what you wish to feel in your body come the summer, the next step is to get support. Find a workout partner who shares similar fitness or health goals as you – it can be a friend, a co-worker, or a significant other... Make sure that it’s someone that you enjoy spending time with and whose presence you find to be stimulating, inspiring, and uplifting! Getting back into shape can be a lot of fun, highly satisfying and deeply nourishing when done well and in the right company. Perhaps working with a personal trainer feels like the best fit. Great! Again, this is about you, your body, and your personal journey to your best self. Focus on how the trainer makes you feel when you’re with them, not how they look. Are they clear on your goals? Are they supporting you in all of the right ways, etc.?

Get Physical

In terms of your workouts – start small and work your way up. Again, it’s important to remember that all movement counts: Take the stairs at work, enjoy a lunchtime walk, park the car farther away in the parking lot, take a dance or yoga class, go for a run, or hit the gym. Do whatever it is that speaks to you and makes you joyful – this alone will lower your stress levels, improve your mood, and enhance your success!

”

Reward Yourself Life can sometimes feel like hard work. Introducing more pleasure and enjoyment into your everyday is your secret weapon of choice when it comes to looking and feeling your best this summer. Check in around your intentions when it comes to the specific dietary changes you wish to make or the type of workouts you want to do. Are you doing them because you think you have to or because you want to? Does your new physical fitness regimen feel more like a form of personal punishment than a nurturing activity? Regardless of the changes you are looking to make – build in rewards for yourself and turn your process into a deeply nourishing experience.

This will help you reach your desired health and fitness goals faster, with less effort, while feeling happier and more satisfied as watch yourself transform and start to look your best even before summer begins! ■

We all know that diet and exercise are key components to looking and feeling your best, but sometimes tackling both can seem like too much. Well here’s good news – as it gets warmer outside you are naturally going to start craving lighter foods which are excellent for weight loss Contact Sylvaine and rejuvenation. Again, look at the world around you – what do animals love to eat in the early spring? All of SNH International, LLC the new growth that begins to appear as the snow melts. contactus@sylvainehughson.com Now is a great time to begin eating sprouts, beautiful, 303.628.5587 vibrant green salads, etc. – this will help you begin to rebuild your body and “clean house” after the long winter. Or go to: www.sylvainehughson.com www.CWWICE.com

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CWW • ICE MAGAZINE • MEMBER FEATURE: SYLVAINE N. HUGHSON

Health & Lifestyle

CWW Member Profiles Construction

Jennifer Lauren Abraham Owner and President A.B. Steel, Inc. ALLENTOWN, PA

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ennifer Lauren Abraham is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Construction. Jennifer is the Owner and President of A.B. Steel, Inc. As a union ironworking company, A.B. Steel specializes in the installation and implementation of reinforcing steel as well as offering twenty four hour mill maintenance and emergency services. With a team of highly trained and experienced individuals, A.B. Steel ensures all projects will be completed safely and on time, and they do not stop until each job is completed.

In her current capacity, Jennifer’s areas of expertise include office administration, human resources, operations and facilities management as well as union relations, employee relations, safety management, and project estimation.

A member of the National Association of Professional Women, Jennifer was recognized as a 2014 NAPW VIP Woman of the Year. In her spare time, she enjoys travel, running and networking.

Reflecting on her collegiate career, Jennifer received a Bachelor’s degree from Millersville University.

For more information, please visit www.absteelinc.net.

Construction

Michelle R. Mobbs Vice President Impulse, Inc. MOUNT JULIET, TN

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ichelle R. Mobbs is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Construction as a result of her role as Vice President of Impulse, Inc.

Established in 2007, Impulse, Inc. is a general construction company comprised of skilled electrical and mechanical construction professionals. Keeping all projects on time and within budget, Impulse strives to fulfill their client’s expectations in an assortment of construction needs.

The recipient of the National Association of Professional Women’s VIP Woman of the Year distinction, Michelle is a member of Associated Builders and Contractors and enjoys reading, knitting and spending time with her family outside of work. She also donates her charity to Fannie Battle Day Home.

Michelle studied Electrical and Electronics Engineering at Volunteer State Community College.

For more information, please visit www.impulse-inc.com.

A seasoned professional with over thirty years of experience, Michelle’s areas of concentration include: budgeting, business development, contract negotiation, electrical construction, project management, strategic planning, overseeing of staff and more.

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Sydney Gottlieb President Richard Marshall Fine Flooring, Inc. LOS ANGELES, CA

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ydney Gottlieb Hirsch is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Construction as a result of her role as President with Richard Marshall Fine Flooring, Inc.

Utilizing the combination of old world workmanship and modern design, the craftsmen at Richard Marshall Fine Flooring specialize in the design and creation of customized hardwood flooring through an innovative, thirty-one step process.

With over five years of experience in her current position, Sydney’s areas of expertise include sales and marketing for the company. A member of the American Nurses Association, ICAA, and the National Association of Professional Women, Sydney was recognized as an NAPW VIP Woman of the Year.

Outside of work, she enjoys cooking and gardening.

In addition, she is passionate towards charities including the Wildlife Society, Wounded Warrior Project, PBS, and the Democratic Party.

Throughout the course of her educational career, Sydney received both her Bachelor’s degree as well as a Master's Degree in Acute Care Nurse Practitioner, Cardiology and Liver Transplantation from the University of California at Los Angeles.

To learn more, please visit www.richardmarshall.com

Consulting | Coaching | Communications

Andrea Sawczuk Owner and Manager Sawczuk Biomedical Consulting, LLC RENTON, WA

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ndrea Sawczuk is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting as a result of her role as Owner and Manager of Sawczuk Biomedical Consulting, LLC.

SBMC provides biomedical research investigators and small businesses with essential consulting services. By working one on one with each client, SBMC brings tangibility to biomedical research management by offering the necessary tools allowing you to be effective, efficient and visionary so you are strategically positioned to be successful.

As Owner and Manager, Andrea specializes in biomedical research management, program evaluation, and grant funding. A member of the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year.

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In addition, Andrea maintains affiliation with the Northwest Association for Biomedical Research (NAWBR), WIB, WBBA and SRA International. She is charitable towards organizations including the Gates Foundation and mental illness support organizations such as NAMI. Aside from the demands of work, Andrea enjoys spending time with children and grandchildren, reading and hiking.

Andrea earned her both her D.D.S. and Ph.D. in Oral Biology-Neuroscience from the University of Washington, as well as an M.A. in Organizational Sciences and Management from George Washington University.

For more information, please visit www.sawczuk-bmc.com

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Construction

CWW Member Profiles Consulting | Coaching | Communications

Anne-Laure Kiechel Partner Rothschild PARIS, FRANCE

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nne-Laure Kiechel is recognized by Continental Who’s as a Pinnacle Professional in the field of Advisory Consulting. Anne-Laure is a Partner with Rothschild.

A family run business for over two hundred years, Rothschild provides superior client service and satisfaction paired with the highest standards of professional integrity in order to build and establish long term relationships of trust and confidence with their clients.

Amassing over fifteen years of industry experience, Anne-Laure specializes in advisory services and consulting,

business development, capital structure and more.

Prior to joining Rothschild in 2009, she worked within several departments across the globe with Lehman Brothers.

A member of the Association of Friends of the Paris Opera, Anne-Laure holds a Master’s degree in Mathematics from Universite Paris Jussieu. In addition, she earned a double Master’s degree in Economics and Finance from HEC School of Management in France and Sankt-Gallen in Switzerland.

For more information, please visit www.rothschild.com.

Consulting | Coaching | Communications

Edward S. Tripp Consultant and Owner Edward S. Tripp and Associates

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dward S. Tripp is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting. Edward is a Consultant and Owner of Edward S. Tripp and Associates.

Edward S. Tripp & Associates, Inc. helps clients with data management, document management, e-submissions and label alignment in the Life Sciences industry. This expertise in "Enterprise Content Management" provides a rapid comparative assessment of the industry's best practices and improves document management, data types, work flows, life cycle, security and metadata rendering better results.

Edward has over 40 Years of Experience in the Life Sciences Industry and specializes in consulting services for strategic planning, insight into industry best practices and implementation planning for electronic document management and electronic submissions systems for the Life Sciences Industry.

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Mr. Tripp is responsible for content management and electronic standards. He implemented a Documentum based system for patent mapping and implemented the first industry integrated system for Structured Product Labeling (SPL) within the e-Submissions system. Other experience includes implementing a global, multilingual enterprise-wide electronic submission system for a major pharmaceutical company.

Mr. Tripp holds 22 U.S. patents in the areas of drug packaging and drug delivery.

Furthermore, Edward served on the Board of Directors of United Way of Lake County for ten years. His affiliations include Co-Chair of Regulated Clinical Research Information Management Work Group, Co-Chair Domain Experts Steering Division, Member Technical Steering Committee and the Board of Directors, HL7.

Edward earned his B.S. in Chemistry from Wesleyan College.

For more information, visit www.estripp.com.

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Ernest “Ernie” E. Marks Owner Process Improvement Consulting BOISE CITY, ID

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rnest “Ernie” E. Marks is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting as a result of his role as Owner of Process Improvement Consulting.

Process Improvement Consulting works with businesses in order to create and develop substantial and sustainable improvements to their most essential and critical processes such as manufacturing, maintenance, planning, management, auditing, troubleshooting and team development to name a few.

An inventor of seven U.S. patents, Ernie’s areas of concentration include equipment engineering, manufacturing engineering, maintenance management, project management and planning, problem solving, root cause analysis, technical training, writing and more.

Furthermore, Ernie holds certifications as a Project Management Professional (PMP), Electronics Technician and as a Six Sigma Green Belt. He maintains affiliation with the National Association of Distinguished Professionals, Electronics Technician Association International, Juran Institute and the Project Management Institute.

Additionally, Ernie received a special recognition award from the Idaho State Division of Vocational Education for his contribution as an industry advisor in addition to several military accolades during his time spent in the US Navy.

Ernie earned his Bachelor's degree in Project Management from Capella University, where he graduated Summa Cum Laude.

For more information, please visit www.erniemarks.com.

Consulting | Coaching | Communications

Eugene Olivier Business Development Director and Partner 4most Systems (Pty) Ltd PRETORIA, SOUTH AFRICA

E

ugene Olivier is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Business Consulting. Eugene is the Business Development Director and Partner with 4most Systems (Pty) Ltd. With locations in South Africa, Botswana, Kenya and Namibia, 4most is the lead supplier and implementer of SAP ERP business management solution software and technology solutions. Founded in 2004, the goal of 4most is to become the lead supplier and implementer of SAP Business One in Africa by working one on one with each client and catering to their specific needs and services.

In his current capacity, Eugene specializes in integrated business management, business development, building and maintaining relationships, as well as establishing new business and top tier consulting. To keep up with the latest advancements in the industry, Eugene maintains affiliation with the Association of the Institute of Chartered Company Secretaries, SAP Partner Executive Council for the European, Middle East and Africa regions (EMEA), and his children’s school and church activities.

Reflecting on his studies, Eugene graduated from the University of South Africa with a BS in Military Science, which was converted to a Bachelor of Commerce.

In addition, he holds a Professional Registration with the Chartered Company Securities.

For more information, please visit www.4most.co.za.

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Consulting | Coaching | Communications

CWW Member Profiles Consulting | Coaching | Communications

Jenny Aldensand Senior Manager Zeb STOCKHOLM, SWEDEN

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enny Aldensand is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting as a result of her role as Senior Manager with Zeb. As an international management consultancy company, Zeb specializes in servicing individuals within the financial industry. In addition to their expertise in enterprise management, information technology, strategy, sales, and human capital, Zeb also provides outsourcing services in the areas of financial law, compliance and risk management.

A seasoned financial professional with over a decade of experience, Jenny works closely in the areas of business analysis and development, change management,

consulting, project management, system implementation, team management and operations. In order to keep up with the latest advancements in the industry, Jenny maintains affiliation with the Nordic Private Equity Network, Swedbank Group, Leadership Think Tank, Leadership in Project Management, and the European Market Infrastructure Regulation.

Reflecting on her collegiate career, Jenny obtained her B.B.A., Accounting and Finance from the Handelshogskolan Stockholm School of Business. Additionally, she holds a Marketing specialty certification from the Norwegian School of Business.

For more information, please visit www.zeb.se

Consulting | Coaching | Communications

Joanna Y. Moore Owner Moore Consulting Services TUSTIN, CA

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oanna Y. Moore is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting. Joanna is the Owner of J. Moore Consulting Services.

and an Advisory Board Member of the Women's Leadership Institute at Auburn University. Additionally, she maintains affiliation with the Pacific Claims Executive Association and the National Association of Professional Women, where she was recognized as NAPW VIP Woman of the Year.

A seasoned insurance professional amassing thirty three years of industry experience, Joanna’s consulting business offers property and casualty expert witness and litigation preparation services. Her areas of expertise include business strategy, business relationship partnering, consulting, property/casualty insurance, expert witness testimony and liability, as well as customer service and support, training, leadership, and team building.

Moreover, Joanna received an award for Outstanding Contribution from California State University, Fullerton and she has also undergone Community Emergency Response Team (CERT) training. Outside of work, she enjoys gardening and riding her two horses.

Recognized by Women in Business for her successes, Joanna is an Advisory Board Member of the California State University, Fullerton- Center for Insurance Studies,

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Reflecting on her collegiate career, Joanna graduated from Auburn University with a Bachelor of Science degree in Education.

To learn more, please visit www.jmooreconsultingservices.com.

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Lorna D. Sikorski, MA President LDS and Associates, LLC TUSTIN, CA

L

orna D. Sikorski, M.A., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting. Lorna is the President of LDS and Associates, LLC. Founded in 1987, LDS and Associates goal is to establish communication programs for foreign born professionals.

In order to improve their written and verbal skills, LDS designs and implements executive training sessions to improve communication through training solutions and seminars.

A seasoned speech pathologist, Lorna’s areas of expertise include advanced ESL for the workplace, designing lesson plans, global tutoring, program management, leadership development, team building, online learning and more.

In addition to her responsibilities at LDS, Lorna is a trainer for foreign born adults in a multitude of settings where she offers her practical acumen to the marketing portions of her workshops. She has written and co-authored several publications and taught both undergraduate and graduate courses in phonology as well.

A member of the American Speech-Language-Hearing Association, TESOL International Association and the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year.

Throughout the course of her education and training, Lorna graduated from California State University at Long Beach with a Master’s degree in Speech Pathology.

For more information, please visit www.ldsassoc.com.

Consulting | Coaching | Communications

Mary Cochran Kinetic Artist and Healer/Founder Soma Soup BRONX, NY

M

ary Cochran is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Performing Arts as a result of her role as the Kinetic Artist and Healer/Founder with Soma Soup.

Soma Soup offers life coaching services in the areas of education and business advancement, social and personal development, and creativity coaching. Founder Mary Cochran has decades of experience in dance and creative exploration, and she channels her energies into working with each of her clients.

Presently, Mary specializes in wellness, teaching, healing, creativity coaching, kinetic and spoken performing arts and improvisation, leadership, collaboration training, arts administration, choreography, theatre and more.

Throughout the past decade, she has worked at Barnard College and Mills College as an artistic director

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and professor of dance. In this capacity, Mary oversaw a department of over 2,000 students where she would support artists a variety of needs, arrange studio spacing, grant panels, and act as an outside reviewer.

A member of the National Association of Professional Women, Mary was recognized as an NAPW VIP Woman of the Year. She was honored with praise for dancing at the Harvard Dance Center, and enjoys cooking, singing, and reading in her spare time. Additionally, Mary is heavily involved in community outreach, and she partakes in the Community Cleaning Brigade and enjoys teaching the healing power of movement to diverse communities.

Mary obtained her Master of Fine Arts degree in Choreography and Performance from the University of Wisconsin-Milwaukee.

For more information, please visit www.somasoup.com.

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Consulting | Coaching | Communications

CWW Member Profiles Consulting | Coaching | Communications

Nancy S. Lynn Founder and Executive Coach The Polished Professional MILLBURN, NJ

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ancy S. Lynn is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Communications as a result of her role as Founder and Executive Coach of The Polished Professional.

A seasoned communications professional, Nancy has over fifteen years of industry experience specializing in executive coaching and training, consulting and more.

Her areas of concentration include visual, verbal/non-verbal; virtual communication, program development, leadership development and workshop facilitation.

The recipient of the Volunteer Award from Governor Christie, Nancy is a member of the National Speakers

Association and the National Association of Professional Women, where she was recognized as a VIP Woman of the Year for her accomplishments and successes.

Outside of work, she enjoys yoga and fitness, gardening, and tennis. Nancy can be found donating her time and charity to organizations including the Millburn Municipal Alliance Committee, Interfaith Food Pantry of the Oranges and Dress for Success.

She graduated from Faulkner University with a Bachelor of Business Administration degree.

To learn more, please visit www.thepolishedprofessional.com.

Education

Ann Wilcox Seidman, PhD Professor (Retired) Boston University School of Law MILTON, MA

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nn Wilcox Seidman, Ph.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education as a result of her role as a Professor (Retired) at Boston University School of Law.

Founded in 1872, Boston University School of Law offers first class law education taught by accredited professors with national recognition and a vast knowledge of the legal system. Offering a full-time J.D. degree program, 200 LL.M degree programs, and 16 dual degree programs, students are able to acquire knowledge of the law among 200 of the University’s seminars and classes.

Despite retiring in 2013, Ann and her husband, Robert continue to stay active in law and international affairs.

Together, they maintain affiliation with the International Consortium for Law and Development, where Ann is the Co-President. The couple strives to create an international distance course on the use of law for both social and democratic change and development.

33 Inner Circle Executive • Spring 2015

Currently, Ann and Robert engage in pro bono work with the American Bar Association and the United Nations Development Program to create up to date laws to improve Fiji's mining industry's role within its national development.

With her expertise primarily in the areas of law, economics, public policy, analysis, and teaching, Ann has taught at several universities and has written, co-written and published over a hundred articles and books throughout the course of her illustrious career. In addition, she is the Co-Director of the Boston University Program on Legislative Drafting for Democratic Social Change, and is a member of the American Association of University Professors and the American Economic Association. In her spare time, Ann enjoys sailing.

Moreover, Ann earned her Ph.D. in Economics from the University of Wisconsin, and holds a Master of Science in Economics from Columbia University, as well as a Bachelor of Arts in Economics from Smith College, where she graduated with Honors.

For more information, please visit www.ICLAD-law.org

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Ann E. Staley Teacher, Writer and Owner Pen-In-Hand CORVALLIS, OR

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nn E. Staley is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Education as a result of her role as Teacher, Writer and Owner of Pen-In-Hand.

A seasoned education professional with over four decades of experience, Ann owns her private education consulting company where her main services include writing and poetry workshops. She teaches all levels, along with 1st Grader Teacher Training & Supervision.

Maintaining affiliation with the Oregon Writing Project and the American Academy of Poets, Ann was nominated for an Oregon Book Award and for Oregon Poet Laureate.

In her spare time, she enjoys quality family time, cats and monitoring students.

Ann has published two books of poems, “Primary Sources” and “Instructions For the Wishing Light”, booktrope Seattle, WA. Forthcoming, “Afternoon Sky”.

Throughout the course of her education and training, Ann earned her MS in Planning and Public Analysis from Stanford University. Additionally, she received both her MA in Teaching and MA in Humanities from Southern Oregon University, as well as a BS in English from Penn State University.

Education

Dr. Beth Polito Superintendent Woodside School District WOODSIDE, CA

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r. Beth Polito is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Education Management as a result of her role as Superintendent of the Woodside School District.

Through active collaboration with teachers, parents and the local community, the Woodside School District offers a versatile preschool through eighth grade education program to prepare students for a bright future. Teaching them early on how to be curious, enthusiastic and selfmotivated learners provides a foundation for both future academic and prosperous lives.

With over two decades of professional experience, Dr. Polito’s areas of concentration include education management,

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educational leadership, program development, curriculum development, classroom management, grant writing and more.

A member of the Association of California School Administrators, AASA, and the National Association of Professional Women, Dr. Polito was recognized as an NAPW VIP Woman of the Year. Aside from the demands of work, she enjoys spending time with friends and family, reading, hiking and travel.

Dr. Polito obtained her Doctorate degree in Organization and Leadership from the University of San Francisco, as well as a Master of Arts in Education Administration from Santa Clara University and a Bachelor of Science in Social Science from California Polytechnic State University.

For more information, please visit www.woodsideschool.us

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Education

CWW Member Profiles Education

Debra J. Sheridan Director of Technology Miami Dade College MIAMI, FL

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ebra J. Sheridan is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Higher Education. Debra is the Director of Technology with Miami Dade College.

A member of the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year. Debra’s advice to those starting out in the industry is to “pay attention, utilize resources, and don’t be afraid to ask questions.”

As a state-supported college with seven campuses, two centers, and multiple outreach centers, Miami Dade College has over 165,000 students from an array of cultural backgrounds. The college strives to transform each and every student into successful lifelong learners and responsible, well-rounded citizens.

Aside from the demands of work, she enjoys kayaking, reading, sailing and travel. In addition, Debra maintains affiliation with the Women’s Leadership Council, Girl Scouts, and United Way.

As Director of Technology, Debra works closely with information and video technology, instructional design and technology, systems administration, leadership development, and more.

Throughout the course of her education and training, she received a Master of Science in Higher Education Administration from Florida International University. Debra holds a Bachelor’s degree in Broadcast Production from the University of Florida as well.

For more information, please visit www.mdc.edu.

Education

Dorothy E. Miller Professor of English and Humanities Harford Community College ELKTON, MD

D

orothy E. Miller is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Education. Dorothy is a Professor of English and Humanities at Harford Community College.

Founded in 1957, Harford Community College offers over 80 degree and certificate programs to nearly 2,000 full time and 8,200 part time students. Acting as an open access institution, HCC provides transfer, individual goal attainment and graduation assistance; as well as career and workforce development programs in addition to their array of higher education coursework.

A seasoned education professional with over four decades of experience, Dorothy’s areas of concentration include consulting, instruction, lesson planning and planning state exams and standards. Recognized by the National Association of Professional Women as a VIP Woman of the Year, Dorothy enjoys gardening, golf, travel, reading and spending time with family in her time out of class. She is passionate towards organizations including the Alzheimer's Foundation and Memorial Sloan-Kettering Cancer Center.

Throughout the course of her studies, Dorothy received her Doctor of Education (Ed.D.), Higher Education in Organizational Theory and Finance from Teachers College of Columbia University.

For more information, please visit www.harford.edu.

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Janet Coleman Owner MJ, Etc. FORT WORTH, TX

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anet Coleman, Ed.E is recognized by Continental Who’s Who as a Professional of the Year in the field of Education. Janet is the Owner of MJ, Etc.

K-12, and each student’s progress is assessed and monitored, weaknesses are identified, and skills are retaught with consult coaching.

MJ, Etc. is a fairly new company that was created by its owner and professional education consultant, Janet Coleman. The workshops presented are for teachers and administrators and provide a considerable range of resource materials developed by consultants for all grade levels that are classroom-tested, ready-to-use, unique strategies resulting in success for all students in the field of Language Arts. Dr. Coleman and her partner, Mary Ledbetter work with teachers in the classrooms to both model and coach successful key elements of writing and reading. At times, they will divide by grade levels, with Dr. Coleman concentrating on the elementary and middle schools, while her partner works with the high schools. However, the administrators are also invited to attend workshops or visit the classrooms to aid them in understanding exactly what their students are taught and to enhance the learning experiences of the teachers and students. The philosophy of the company is that the teaching of reading and writing are not a “one-shot deal”. Follow-up and additional workshops are always advised to ensure the success of all students.

With over twenty years in education, Janet has acquired a vast amount of knowledge and experience. Her first teaching position was in a Middle School teaching Language Arts. She later became a Reading Specialist, helping to develop and implement a program for those who have the characteristics of dyslexia. After earning her doctorate in reading and early childhood, she was hired as a Director of Language Arts and went on to become the Assistant Superintendent of Curriculum and Instruction. Becoming an educator was never a difficult decision for Dr. Coleman. She watched and admired her aunt, Fern Craig enjoy her own teaching experiences. They often held long discussions about education and what actually works in a real classroom. Janet is proud to have followed in her aunt’s footsteps and will always be grateful for the excellent role model she had in her aunt.

As Owner, Janet specializes in educational services including educational training and consulting. She works with both students and teachers, and provides a considerable range of resource materials developed by consultants for all grade levels. Janet works with students ranging from

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Throughout her long history in education, Janet earned her BS in Elementary Education and English, her Reading Specialists Certification, a Master’s in Education and a Doctorate Degree, all from the University of North Texas and Texas Woman’s University. She is a life-long learner, who believes no one should ever stop trying to become better at helping those that need it most, our children.

For more information, please visit www.mjetc.org

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Education

CWW Member Profiles Education

Garland Higgins Director of Alumni Relations Kentucky State University FRANKFORT, KY

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arland Higgins is recognized by Continental Who’s Who as a 2014 Pinnacle Professional of the Year in the field of Higher Education. Garland is the Director of Alumni Relations at Kentucky State University.

Established in the late 1800s as a small school for the training of black teachers for the black schools of Kentucky, Kentucky State University has expanded and evolved into a liberal arts institution to educate and prepare their students for their futures as well rounded citizens, lifelong learners, and problem solvers in an ever-changing, fast-paced global society.

With over fourteen years of professional experience, Garland’s areas of concentration include higher education, alumni programs and relations, development, accounting, logistics, membership dues, and scholarships. Before seeking

his position at the university, Garland was an active member of the US Army and National Guard for thirty three years.

Throughout the course of his illustrious career, Garland was the recipient of the Kentucky Colonel Award as well as numerous certificate of appreciation awards. He maintains affiliation with the Council for Advancement and Support of Education, and hopes to attain his Doctorate Degree in the near future.

Garland earned an Associate’s Degree in Business Accounting from Portsmouth Interstate Business College, a Bachelor’s Degree in Political Science from Kentucky State University, and a Master’s Degree in Public Administration and Management Information Systems from Kentucky State University.

For more information, please visit www.kysu.edu.

Education

Joan M. Soltis OTA Site Coordinator Brown Mackie College SALINA, KS

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oan M. Soltis is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education. Joan is the OTA Site Coordinator with Brown Mackie College.

With over twenty five national locations in six areas of study, Brown Mackie College has been preparing students for bright futures for over a century. The six career-oriented programs are: legal studies, construction trades, early childhood education, veterinary technology, business and technology, and health and wellness.

A member of the American Occupational Therapy Association and the Kansas Occupational Therapy Association, Joan has nearly three decades of experience in occupational therapy. In her current position, she is responsible for

37 Inner Circle Executive • Spring 2015

the oversight of the occupational therapy program, as well as program design and development.

Moreover, Joan was recognized as a VIP Woman of the Year by the National Association of Professional Women.

Outside of work, she enjoys spending time with her family.

Joan donates her charity to the MS Society and various cancer organizations. Her advice to those entering the industry is to “be open minded and know you have endless opportunities in occupational therapy.”

Joan earned her Master of Business Administration from Walden University, and holds a Bachelor’s degree in Occupational Therapy from St. Catherine’s University.

For more information, please visit www.brownmackie.edu.

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Karla E. Jensen, CCP, SPHR, MBA Lecturer Brandman University NAPA, CA

K

arla E. Jensen, CCP, SPHR, M.B.A., is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Higher Education. Karla is a Lecturer at Brandman University.

Moreover, Karla maintains affiliation with the American Association of University Women, Sonoma State Alumni Association, Society for Human Resources Management, WorldatWork Society, Go Committee, and is the President of the Napa Valley Home Owners Association.

Established in 1958, Brandman University offers undergraduate and graduate degrees, certificates, and teaching credentials as well as continued education online programs and at local campuses in both California and Washington.

Aside from the demands of work, she enjoys card making, camping, jewelry and travel. Karla can also be found donating her charity to the We Care animal shelter.

Currently, Karla’s areas of expertise include: higher education, adult learning, human resources management, and organizational leadership. In addition to working at Brandman University, Karla also teaches at Napa Valley Adult School and Sonoma State University. A member of the National Association of Professional Women, Karla was recognized as an NAPW VIP Woman of the Year for her successes in education.

Throughout the course of her educational career, Karla earned an Associate’s degree from Allen Hancock College as well as both her Master of Business Administration and undergraduate degree in History from Sonoma State University. She is currently enrolled in Brandman University’s Educational Doctorate program, and holds certifications as a Compensational Professional and a Senior Human Resources Professional.

For more information, please visit www.brandman.edu.

Education

Kimberley A. Thompson Director Greenway Preschool and Daycare STEPHENS CITY, VA

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imberley A. Thompson is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Daycare Services. Kimberley is the Director of Greenway Preschool and Daycare.

The mission of Greenway is to teach children about Jesus and the root of religion. The staff arranges religious educational services in conjunction with developmental activities according to the child’s age, interests, and talents.

As Director, Kimberley is responsible for ensuring that all the children are taken care of and paired with the proper educational services. She has additional expertise in project management and leadership strategy. A member of the National Association of Professional Women, Kimberley enjoys photography, reading and outdoor activities with her children in her spare time. She is also charitable towards her local goodwill organizations.

Reflecting on her collegiate career, Kimberley earned her Bachelor’s Degree in Interior Design from the American College for the Applied Arts.

To learn more, please visit www.greenwayfellowship.org.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Education

CWW Member Profiles Education

Valerie Crawley-Langston Educator Philadelphia School District PHILADELPHIA, PA

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alerie Crawley-Langston is recognized by Continental Who’s Who as a 2015 Educator and Volunteer of the Year in the field of Education as a result of her role as an Educator within the Philadelphia School District.

The School District of Philadelphia is the eighth largest school district in the nation, by enrollment. Located in a historic and culturally rich setting, they are a racially and ethnically diverse community committed to education.

The mission of the School District of Philadelphia is to provide a high-quality education that prepares, ensures, and empowers all students to achieve their full intellectual and social potential in order to become lifelong learners and productive members of society.

In her current position, Valerie is a special education teacher who specializes in reading, writing, and mentoring students as well as motivating them. She is a member of the National Association of Professional Women, Boys and Girls Clubs of America, and also volunteers her time to work with former students. Outside of work, she enjoys traveling, arts and crafts, and reading.

Valerie received her Master's Degree in Education Administration from Mercy College.

For more information, please visit www.phila.k12.pa.us.

Education: Technology

Erin Joyner VP, General Manager Cengage Corporation MASON, OH

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rin Joyner is recognized by Continental Who’s Who as a Pinnacle Professional in the field of education technology & materials. Erin is the VP, General Manager with Cengage Corporation.

With operations running in over twenty countries, Cengage Learning, Inc. is an educational content and technology company offering services catered to higher education and K-12, professional and library markets worldwide.

Presently, Erin specializes in the areas of strategic partnerships, market research, digital learning solutions,

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product management and innovation, management, product strategy, talent development and academic publishing.

A member of the National Association of Professional Women, Erin was recognized as an NAPW VIP Woman of the Year. Outside of work, she enjoys baking, fine dining, reading and spending time with friends and family. Both Erin and her husband work at Cengage.

Reflecting on her collegiate studies, Erin earned her Bachelor’s Degree in History with a minor in Business from Indiana University.

For more information, please visit www.cengage.com

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Jane L. French Instructional Coordinator/ Testing Official Wallace Community College (Sparks Campus)

Jennifer R. McChesney Showroom Manager and Head Designer Direct Cabinet Sales of Boca Raton

Janet K. Cater, Ph.D., CRC Vocational Rehabilitation Counselor United States Department of Veterans Affairs

Jennifer R. Tomanio, RN, BSN RN, Assistant Director of Nursing Fair Winds Manor

Janet Troester, B.A. QA Manager Teleflora, Inc. Janice Iverson Business Manager and Healthcare Coordinator (Retired) Mother of God Monastery Janis Jackson Paranormal Investigator/ Founding Partner SpiritSeekers of Texas Jay Reinsma, M.D. Physician Exempla Family Practice Jeannie Nigh Corporate Accounts Pricing Manager Graybar Electric Jeffrey H. Sedgewick, O.D., M.D. Ophthalmologist Sedgewick Eye Associates Jenianne Holzhauser Booker, Office Manager and Human Resources Director Key Parts, Inc. Jennifer C. Kellner M.Ed. Owner Skyline Tutors Jennifer L. Taylor Owner/Entrepreneur Washington State Wellness Center Jennifer Lauren Abraham President Owner and President A.B. Steel, Inc. Jennifer M. Rohleder Principal J. Rohleder Law, PLLC

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Jenny Aldensand Senior Manager Zeb Jeri Taylor Swade Owner/CEO/Founding Distributor for Senegence Int. It Makes Sense, LLC/ LiquidMakeup.com Jerome L. Ringler Partner and Attorney at Law Ringler Schmidt Jessica A. Hutwelker, MAS Director of National Accounts Match-Up Promotions Jessica Schmidt Supervisor HIM Patient Records Gundersen Lutheran Health System Jessica T. Ford President Ab Ovo LLC Jill Reichert-Trecki, EFDA, CDA Certified Dental Assistant Jill Reichert-Trecki Joan M. Hall Owner and Kenneth E. Hudson Professor of Art (Emerita) Joan Hall Studio/ Washington University Joan M. Soltis OTA Site Coordinator Brown Mackie College JoAnn Gustavson Library Director Neilsville Public Library Joanna Y. Moore Owner J. Moore Consulting Services JoAnne B. Lussier Owner The Willow Connection

Joanne Bourne Owner Four Seasons MJT

Joy Eberenz Owner and Realtor Joy Eberenz Realtor and Associates, LLC

Joanne Dougherty Certified Athletic Health Coach The Dancer’s Answer for a Healthier Body JoDell Haverfield President and CEO Have Travel Memories Vacations, LLC

Joy Wilson Owner The Millennium Shopper and Flippin’ Printing Judith E. Sawitsky Co-Owner and President Weecycle Environmental Consulting, Inc.

Jodi L. Blaker Director of Design and Procurement PHD Hospitality Joe F. Nix, P.E., PTOE, RPLS Senior Traffic Engineer Civil Engineering Consultants Joel Slayter Senior Design Principal Houston Offshore Engineering John C. Thibert Board of Directors Echo Partners John L.A. Lyddane Partner Martin, Clearwater and Bell, LLP John M. Teske, Sr Council and Regional District Chairman of the District Committee (Alumni) Boy Scouts of America John Q. Peñaflorida Lead/Senior Electrical Engineer - VI Jacobs Engineering

Judith L. Coletti, MS, RN Registered Nurse and International Nurse Educator (Retired) Judith L. Coletti, RN, MS Judy Sain Kirkpatrick Owner Best Memory Keepers Julia Matto Weisner Owner Jewel Silk Scarves Julie J. Davis Independent Business Owner Julie J. Davis Virtual Assistant Julie R. Breithaupt Clinical Science Manager Actelion Pharmaceuticals Kafi A. Joseph, PMP Project Manager Fairbanks Morse Kalpana Kumari, M.D, F.A.A.P. Pediatrician Rise and Shine Pediatrics Karen G. Allen, CDA, M.Ed. Owner efDA Training, LLC

Johnny I. Henry Owner and CEO J. Henry Enterprises

Karen L. Musick Owner Angel Baby Shabby Chic

Johnny S. Loper Owner and Founder Jay-Lo Fitness Joni Jones, RNBC-CDDN Founder and Executive Director Koala Cares, LLC Joseph L. Horton Financial Planner Horton Financial Services

Karen Swan President and Designer J&S Interiors Professional Organizers and Event Planners Karin Horgan Manager and Director Crédit Agricole Corporate and Investment Bank Germany

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

Who’s New at CWW (cont’d)

CWW Member Profiles Energy: Oil & Gas

Brent Willey Owner and President Coyote North, Ltd GRANDE PRAIRIE, ALBERTA, CANADA

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rent Willey is recognized by Continental Who’s Who as an Outstanding Professional in the field of Oil and Gas as a result of his role as Owner and President of Coyote North, Ltd. Coyote North Ltd. is a Combustion Technology and Service Provider based in Grande Prairie, Alberta, Canada. Since 2010 they have specialized in the design, construction, commissioning, maintenance, and servicing of combustion equipment. With the Philosophy of “changing the status quo within the industry” Coyote North and its employees have operated with a mantra of “Quality People, Quality Service, and Quality Products”.

Leading the way to this goal is Owner and President Brent Willey who supplies over 18 years of experience as a burner management specialist, as well as his vast knowledge of combustion technology and analysis, construction, manufacturing, and project management for both General Combustion and Thermal Oxidation. In addition Brent has gained extensive experience both domestically and internationally during his past work as a Combustion Technician for Profire Energy as well as the Operations Manager for Questor Technology where he has completed projects throughout China, Thailand, Indonesia, Italy, Cuba, Canada, and the United States.

Coyote North has utilized the over 30 years of experience of its employee to develop extensive training programs, rarely seen in the industry, to ensure that all technicians have an extensive knowledge of the installation, operation, and maintenance of Burner Management Systems, heaters, burners, and Thermal Oxidizers. These training programs also extend to safety practices to properly analyze and reduce risk.

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Brent continually works with leaders of the industry to ensure Coyote North is at the leading edge of innovation, new technology, ands the latest in regulations and safety code. This is certainly the case with the newly enforced regulations about using CSA approved B149.3 fuel trains like those installed on all of Coyote North’s upgrade projects. The same regulations that are also checked during Coyote North’s extensive preventative maintenance program that services hundreds of units each year.

Coyote North’s commitment to innovation is also clearly seen in its Thermal Oxidizers which use Multifarious Combustion Burners to give them distinct advantages versus other “vortex” style units. By utilizing both primary and secondary air Coyote North’s Thermal Oxidizer achieves a cleaner and more efficient burn than competitors.

The units also provide independent, self-monitoring H2S/LEL Monitoring Equipment making the systems safer, more reliable, and more serviceable, all while using state-of-theart Burn Management Systems that provide optimum pilot ignition, flame recognition, and stack top temperature monitoring from one device to maintain ease of use.

Each of Coyote North’s Thermal Oxidizers are custom engineered for each project and can be designed to handle volumes from twenty thousand to twenty million scf per day. They can also be utilized within environmentally sensitive areas. Brent has recently opened a new office and manufacturing operation in Enid, OK, expanding the business into the United States and better serving clients in Texas, New Mexico, Kansas, and California.

It is for these reasons and more that Continental Who’s Who recognizes Brent Willey as an Outstanding Professional in the field of Oil and Gas. For more information, please visit www.coyotenorth.ca.

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Bruce Horncastle Founder and President Piedmont Resources Corporation ETNA, NY

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ruce Horncastle is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Oil and Energy. Bruce is the Founder and President of Piedmont Resources Corporation.

For the past three decades, Bruce has owned and operated Piedmont Resources Corporation. He began his career as an electrical contractor, and eventually gained the knowledge and experience to start his own business.

As Founder and President, Bruce is responsible for the oversight of daily operations and has expertise in mining,

mineral exploration, and gems. In addition to the oil and gas production across the nation, Piedmont Resources Corporation also has gold and silver mining wells in Texas and Oklahoma.

Bruce obtained a Master’s Degree from the Gemological Institute of America Inc., and holds a second Master’s Degree in Electrical Engineering from Madison University.

A member of the GIA Alumni Association and the International Association of Electrical Inspectors, Bruce enjoys fencing, traveling, and collecting minerals in his spare time.

Energy

Debra L. Swank Executive Administrator DCP Midstream DENVER, CO ebra L. Swank is recognized by Continental Who’s Who as 2014-2015 VIP Woman of the Year in the Oil and Gas industry as a result of her role as the Executive Administrator of DCP Midstream.

D

In her current position as Executive Administrator, Debra works closely with everyone’s schedules, data entry, invoicing, procurement, customer service, financial reporting and organizational effectiveness and their auditors.

She acts as a liaison among many different groups.

DCP Midstream specializes in natural gas gathering and processing. The company leads the midstream segment as the second-largest natural gas gatherer and processor, the largest natural gas liquids producer, and one of the largest marketers of natural gas and natural gas by-products in the United States.

To learn more, please visit www.dcpmidstream.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Energy

CWW Member Profiles Energy

Heidi Tillquist Director of Oil & Gas Risk Management Stantec Consulting Inc. FORT COLLINS, CO

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eidi Tillquist is recognized by Continental Who’s Who as 2014-2015 Consultant of the Year in the field of Environmental Consulting. Heidi is the Director of Oil & Gas Risk Management for Stantec Consulting Inc.

For over 26 years, Ms. Tillquist has worked both with federal regulators and the oil and gas industry to conduct environmental permitting of large complex, and often controversial, oil and gas projects. She believes that oil and gas development and environmental protection are not mutually exclusive concepts but are hallmarks of well-designed and executed projects. She specializes in evaluating risk associated with new and existing oil and gas projects, completing evaluations on over 30,000 miles of pipelines, on and offshore facilities, marine terminals, and tanker transportation.

Her work has covered much of North America, including 32 states and 6 Canadian provinces, and she expects to expand these services globally in the next several years.

She routinely assists with public outreach and provides expert witness testimony related to quantitative spill risk assessment, environmental consequences, and risk mitigation. Using big data and risk analytics, she is currently leading a team of several companies to assess and prioritize various types of risk faced by the oil and gas industry in an effort to proactively manage those risks and guide capital allocation with the goal of protecting highly sensitive natural resources while simultaneously reducing the possibility of major damage to corporate reputation and valuation. In 2012, she was honored as Environmental Consultant of the Year from Worldwide Who's Who. Heidi earned her Master's Degree in Environmental Toxicology and Risk Assessment from Colorado State University.

For more information, please visit www.stantec.com.

Energy

Mary F. Matteson Owner M&M Inspection Services, LLC SURFSIDE BEACH, TX

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ary F. Matteson is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Oil and Gas as a result of her role as Owner of M&M Inspection Services, LLC.

Mary has over three decades of experience, and is the only female business owner in the Oil and Gas industry. In this capacity, her vast knowledge of the industry allows her to perform third party inspections as a representative of DSME (Daewoo Shipbuilding and Marine Engineering) at GE Oil and Gas Hydril. Furthermore, she has additional experience and expertise in compliance codes for off shore drilling, piping, and welding. The majority of Mary’s responsibilities include BOP stacks, Mux PODS,

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accumulator and accumulator racks, FAT inspections on BOP shells and rams, HPTU units, interconnect systems, and more.

A member of the American Society for Nondestructive Testing and the National Association of Professional Women, Mary was recognized as an NAPW VIP Woman of the Year. Outside of work, she enjoys motorcycle and horseback riding. She is also involved with charities such as Muscular Dystrophy Awareness and the Toys for Tots Motorcycle Run. Throughout the course of her educational career, Mary studied at Brazosport Community College.

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Helene M. Claire Director of Sales and Contract Energy Projects KSB AG OTTERSTADT, GERMANY

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elene M. Claire is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Manufacturing as a result of her role as Director of Sales and Contract Energy Projects with KSB AG.

With nearly 17,000 employees worldwide, KSB AG is a global leader in the production of pumps, valves, and related services providing their clients with complete hydraulic systems for water supply and drainage.

As Director of Sales and Contract Energy Projects, Helene works closely in the areas of contract negotiation, management, sales development, team building, business strategy, project management, and more. In order to keep abreast of the latest industry technologies, she is

a member of the French Oil and Gas Society, AFTP (Oil and Gas Technology and Petrol Industry Association, Women in Nuclear Power Society and the SFEM (French Nuclear Society).

Outside of work, Helene enjoys boating. She is a yacht captain, and is charitable towards organizations such as UNICEF and the French Red Cross.

Furthermore, Helene received an MBA in Finance and International Corporate Strategy from the University of Edinburgh Business School, as well as an MSc in Mechanical Engineering from Applied University Kaiserslautern and a BSc in Manufacturing Management from the Université de Savoie.

For more information, please visit www.ksb.com.

Energy

R. Duane Bozarth Service Coordinator Halliburton Energy Services SALTSBURG, PA

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. Duane Bozarth is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Oil and Gas as a result of his role as Service Coordinator with Halliburton Energy Services.

Founded in 1919, Halliburton has grown to become one of the world’s premier providers of products and services catered to the oil and gas industry. With nearly 100,000 employees across 80 countries, Halliburton offers a variety of technologies and nitrogen services to upstream oil and gas clients across the globe.

With over four decades of professional experience, Mr. Bozarth is no stranger to the oil and gas industry. He has

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been working at Halliburton for the past twelve years, where he coordinates and designs nitrogen related field services and is responsible for all nitrogen services in the southeast United States.

A member of Strathmore Who’s Who, Mr. Bozarth was recognized as a 2012 Professional of the Year in the Energy industry in addition to countless MVP awards for services to nitrogen processes and service to safety innovations.

Mr. Bozarth graduated from Murray State University with a Bachelor of Arts Degree in Geography.

For more information, please visit www.halliburton.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Energy

CWW Member Profiles Energy

Sarah Sobreira Technical Publications Manager National Oilwell Varco HOUSTON, TX

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arah Sobreira is recognized by Continental Who’s Who among Pinnacle Professionals in the Oil and Energy industry. Sarah is the Technical Publications Manager with National Oilwell Varco.

National Oilwell Varco aids in the design, manufacture and sale of equipment and additional components used in oil and gas drilling and production services. Their ultimate goal is to minimize risk while increasing uptime and performance in drilling operations on an international level.

As Technical Publications Manager, Sarah specializes in project management, process improvement, change management, strategic planning, engineering, quality assurance, operations and more. Recognized by the National Association of Professional Women as a VIP Woman of the Year, Sarah enjoys traveling and culinary arts in her spare time.

Throughout the course of her educational career, Sarah earned her BS in Industrial Engineering from Louisiana State University.

For more information, please visit www.nov.com.

Energy

Sharon Hanson IM-Global Document Management & Compliance Manager Hess HOUSTON, TX

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haron Hanson is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Oil and Gas. Sharon is a IM- Global Document Management and Compliance Manager with Hess.

Sharon’s areas of expertise include: document management, compliance, staff management, onshore and offshore drilling, mining, petrochemicals, and more. A member

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of the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year.

In her spare time, she enjoys bicycling, reading, and travel.

Having spent years living in Australia, Sharon graduated from the University of Western Australia with an Associate’s Degree in Information Management.

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Toni L. Eilerts Staff Geologist BHP Billiton KELLER, TX

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oni L. Eilerts is recognized by Continental Who’s Who with the 2015 Diamond Lifetime Achievement Award in the field of Geology as a result of her role as a Staff Geologist at BHP Billiton.

In her current position as Staff Geologist, Toni specializes in all aspects of the oil and gas industry, such as geology and earth science. She oversees oil and gas production primarily in the Appalachian and Southwestern regions of the country. Toni has also served as a mentor to younger geologists and industry professionals for over twenty five years, and has held leadership roles in various organizations throughout her educational and professional career.

In addition, Toni is affiliated with AAPG, SEG, SPE, SPWLA, and the National Association of Professional Women.

Outside of work, Toni enjoys music, exploring geological and historical areas of interest, gardening, and exercising.

She holds a Master of Arts in Planetary Sciences from Washington University, and a Bachelor of Science in Geology from the University of Kansas.

Engineering

Daniel L. Wambeke Vice President SCAFCO Corporation SPOKANE, WA

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aniel L. Wambeke is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Engineering as a result of his role as Vice President of SCAFCO Corporation, a company that specializes in manufacturing grain storage systems and steel framing products.

Daniel has over forty years of experience in Design Engineering and over thirty years of experience listening to customers' needs and finding ways to satisfy them. In addition, Daniel oversees product development, structural design, development of foundation plans and designs, preparation of approval drawings and structural design calculations, as well as shop drawings. He is also responsible for supervising a five-person project design and estimating staff.

As a result of his dedication and professionalism, Daniel maintains memberships with the American Society of Agricultural and Biological Engineers, Order of the Engineer, National Society of Professional Engineers,

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International Code Council, and the American Institute of Steel Construction. He serves on the Grain Entrapment Prevention Committee; SE-202 Bulk Solids Storage Committee; SE-03 S&E Standards Committee and is the Chair of Grain Bin Manufacturer's Council Engineering Committee and the National Frame Builders Association.

Furthermore, Daniel serves as Committee Chair and Leading Author of ASAE S412.1 Ladders, Cages, and Walkways. He is especially honored to be a member of ASABE as he was elected to the membership grade of Fellow, of which, only two percent of ASABE’s members can be fellows.

Daniel earned his Bachelor’s Degree in Agricultural Engineering from the University of Wyoming. He is currently a Registered Professional Engineer in Iowa, Montana, New Mexico, Wyoming, Hawaii, Washington, Oregon, Utah, Idaho, Nevada, North Dakota, Wisconsin, Alberta, and British Columbia.

For more information, please visit www.scafco.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Energy: Geology

CWW Member Profiles Entertainment

Gale Fontaine Owner GF Amusements LIGHTHOUSE POINT, FL

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ale Fontaine is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Entertainment as a result of her role as Owner of GF Amusements.

Offering the latest and finest arcade games and sweepstake software, GF Amusements works with clients to help with legal requirements for opening and overall operations, location planning, training, decorating, promotional needs and more.

Amassing over three decades of professional experience, Gale’s areas of expertise include a vast knowledge of the gaming industry and gaming products, casinos,

online gambling, strategic planning, new business development, charitable organizations and more.

Moreover, Gale is the President of the Florida Arcade and Bingo Association and sits on the Board of Directors with the Alzheimer's Family Center. In addition, she is a member and Past President of the Advisory Council of the Aging Disability Resource Center as well as the National Association of Professional Women, where she was recognized as a 2014 VIP Woman of the Year.

Inducted into Broward County’s Senior Hall of Fame, Gale spends her spare time with family and friends, and volunteering her time to charitable organizations.

Entertainment

Joanne Bourne Owner Four Seasons, MJT LAKEWOOD, NJ

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oanne Bourne is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Entertainment. Joanne is the Owner of Four Seasons, MJT. Four Seasons Mah Jongg Tournaments is dedicated to providing their gamers with an organized, memorable and fun tournament experience. In her current capacity, Joanne specializes in tournament entertainment and has over forty years of experience in the gaming industry.

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A member of the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year. Outside of work, she enjoys needlework and traveling.

Throughout the course of her studies, Joanne obtained a Bachelor of Science Degree in Math and Science from Monmouth University.

To learn more, please visit www.fourseasonsmjt.com.

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Paula Webster Grant Chief Executive Officer Phillybass’d Entertainment PHILADELPHIA, PA

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aula Webster Grant is recognized by Continental’s Who’s Who with the Diamond Lifetime Achievement Award in the Entertainment Industry.

Paula is the Chief Executive Officer of Phillybass’d Entertainment.

Paula Webster-Grant is the CEO of Phillybass’d Entertainment.

Phillybass’d Entertainment, a multifaceted entertainment media consulting group, offers its clients a one-stop shop

for their marketing needs. Phillybass’d Entertainment is the home of Phillybass’d Records, BGR Media, M&L Highway Publishing (BMI), Phillybass’d Music (ASCAP), G&A consulting and The Image Consulting Group.

Recently, Paula has had great success with the release of the second single “You Stopped”, on recording artist Tati, from her independent record label, Phillybass’d Records.

Environmental Services

Suzanne E. Bell President T.J. Bell Environmental Inc. AVERILL PARK, NY

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uzanne E. Bell is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Environmental Services as a result of her role as President of T.J. Bell Environmental Inc., a family owned and operated business that takes pride in its asbestos, lead and mold remediation work.

Suzanne has been involved with the business of asbestos and lead remediation for over fifteen years. For the past three years, she has educated others about the dangers of mold. In 2010, she began T.J. Bell Environmental to meet the growing need for reputable remediation.

In addition to her work with T.J. Bell Environmental, Suzanne is also a member of the Stevens Johnson Syndrome Foundation. This Foundation educates both professionals as well as patients on the causes, diagnosis and the care

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of those stricken with this horrendous reaction after witnessing her daughter who, at the age of 17, survived the life altering reaction. In addition, she is a member of The Boston Foundation for Sight, another organization that has become part of her family as a result of providing education and devices that allow her daughter to continue with her life. Suzanne has volunteered as a Firefighter/ EMT for over 30 Years and serves on the Board of Fire Commissioners as Chairman of the West Sand Lake Fire District.

Suzanne earned her Associates Degree in Business from Phoenix University, and also holds an Associates Degree in Liberal Arts with concentration in English from Hudson Valley Community College.

To learn more, please visit www.tjbellenvironmental.com.

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Entertainment

CWW Member Feature Profile

Environmental Safety

Deborah L. Morrison WETUMPKA, AL

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eborah L. Morrison is recognized by Continental Who’s Who with the Diamond Lifetime Achievement Award in the field of Environmental Health & Safety Management. Deborah has previously been recognized as a 2011-2012 Pinnacle Professional of the Year as well.

Deborah was born in Burtonwood, England to Roy and Doris Parker. Her father retired from the Air Force after serving over 20 years. Her mother always held a strong Christian and health belief. Highly regarded for her dedication and practical knowledge, she attributes her success, commitment, perseverance, and hard work to her father who instilled in her the value of a positive attitude and a willingness to put 120% of her time at any workplace. Morrison also credits her mother for teaching her to treat people like she wanted to be treated — with kindness and respect. While growing up and even as an adult, she didn’t always believe in the concept of, “do as I say and not as I do”. If she asked any one of her co-workers to do something, she always pitched in because she believed the success of an organization is teamwork. “Lead by example!”

This idea has long been associated with Deborah because a number of employees at medical centers complimented her on her managerial role by asking if they could come work for her or wished that other managers were more like her.

Deborah graduated from Elmore County High School in 1974 in Eclectic, Alabama. After working with the Army Air Forces Exchange Service (AAFES) for a little over a year she felt that she should take an Administrative Course at John Patterson Technical College in Montgomery, Alabama. After graduation, she landed a position in the mortgage department at First Alabama National Bank until her daughter was born in 1979.

Not realizing what the future held for her, and to ensure her daughter had good medical care, she enlisted in the Air Force from 1980-1986. The Air Force taught her about Environmental Health and Bioenvironmental Engineering which entail, but are not limited to: hearing conservation, TB, venereal disease, sanitation, and industrial hygiene. Morrison was recognized by a number of high officers of her programs for establishing a great working relationship with other military members.

Deborah came back to Alabama early to help her parents out and get settled before her husband retired from the Air Force. Before working at VA Medical Center in Tuskegee, she held a temporary position with the Courthouse in Opelika and was hired as the Industrial Hygienist in Tuskegee. She went on to attain a position at the Montgomery VA Medical Center before getting promoted as the Environmental and Health Safety Officer after the two medical centers merged.

Throughout her 31 years of experience as an Environmental Health and Safety professional, Deborah has learned and accomplished a great deal. She has had numerous successes in her career and believes that her proudest moment to date occurred while working as the Occupational Safety and Health Manager at Central Alabama Veterans Health Care System. In this capacity, she was responsible for ensuring that a two campus facility with six outpatient based clinics

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met all the OSHA, EPA, ADEM, NFPA, and JC requirements in order to make certain that everyone had a safe environment to work, get well, and visit others in. Deborah’s vast experience encompasses safety, life safety, hazardous materials and waste management, industrial hygiene, emergency management, strategic planning and administration.

Her expertise in the field of Safety led to her role as the developer of an Emergency Management Guidebook for staff affording them easy access to information regarding what to do during an emergency and/or disaster, as well as a “cheat sheet” to help answer questions from various inspectors.

Additionally, Deborah wrote the management plans for the VISN Medical Centers that include Alabama, Georgia and South Carolina, which was also accepted by the Joint Commission as a tool to be shared with other medical centers in the U.S. Deborah was the first to take 16 recommendations for improvement (RIF’s) from JC and had 12 of them overturned.

A consultant told her in his lifetime he has never seen anyone get that many overturns by the JC. She developed a great working relationship with two different unions, as well with the OSHA compliance officer and Alabama Department Environmental Management. She was even contacted in the early 90’s by the OSHA Director out of Mobile to apply for an Industrial Hygienist position which proves she was highly regarded by OSHA. Even after her retirement in February 2013, she continues to stay abreast of current regulations in hopes that she can get her feet back into the working environment. Currently, Deborah is certified as a Health Care Safety Professional at the Master level and holds a certification as a Fire Safety Manager and Environmental Specialist. She holds additional certificates in Health and Safety Management, ISO 14000.1 Internal Environmental Auditing and Safety Professional; Construction Safety Industry, HazWoper, plus a number of certificates she hasn’t procured yet awhile working on her BD in Occupational Health & Safety/Fire Science at Columbia Southern University. Her goal is to take the certification course as a Safety Professional.

She compliments this impressive resume with an equally inspiring passion to donate to St. Jude Children’s Research Hospital and a number of charities that benefit autism, as well as other diseases that may occur in young children. She and her husband also donate to the Victory Junction Camp for children and to the Project Warrior. In her spare time, she loves to listen to the oldies and easy listening music as well as spend time with her granddaughter.

For any additional questions, please feel free to contact Deborah at dmorris1@elmore.rr.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

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CWW Member Profiles Event Planning

Tina M. Ruggiero Founder Distinguished Society Destinations and Events ROSLYN ESTATES, NY

T

ina M. Ruggiero is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Non-Profit Organization. Tina is the Founder of Distinguished Society Destinations and Events.

Specializing in not-for-profit events, fundraisers, educational conferences, business and corporate travel functions, Distinguished Society Destinations and Events offers event planning and incentive travel for health professionals, high net-worth professionals in a member-only organization.

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As Founder, Tina works closely in the areas of creating awareness, education and support, event planning, fundraising, marketing, sales, travel and more. She is a member of the National Association of Professional Women, and maintains close ties to Operation of Hope, North Shore LIJ Cancer Society, Ambassador of North Shore LIJ Cancer Institute and the American Cancer Institute. Outside of work, Tina enjoys spending time with her children, reading, wine tasting, sports and travel.

Reflecting on her educational career, Tina graduated from Adelphi University with a Bachelor’s Degree in Business.

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Carmelo LaMotta Owner and Chef LaMotta Italian Restaurant and Pizzeria FT. MEYERS, FL

C

armelo LaMotta is recognized by Continental Who’s Who as a Pinnacle Professional in the Food Industry as a result of his role as Owner and Chef with LaMotta Italian Restaurant and Pizzeria.

When Salvatore and Marie LaMotta first emigrated to Florida from Sicily in 1980, they established a restaurant in Fort Meyers with a menu comprised of their native flare. Now, over thirty years later, their son Carmelo is currently maintaining their legacy as both Owner and Chef.

Offering an authentic yet affordable menu comprised of mouth- watering appetizers, pizzas, pastas, baked pastas, veal, chicken, salads and more, Carmelo is dedicated to

preparing traditional and delicious meals for his customers.

All meals are cooked to order and in this capacity, he specializes in business development, customer service, menu development, and online advertising. Carmelo has even extended his specialties into a catering service to parties up to one hundred and twenty people.

Furthermore, Carmelo states he wants customers to come back not just for the food, but the overall experience. He ensures his wait staff is friendly and attentive to customers’ needs. The recipient of numerous recognitions as the best Italian restaurant, Carmelo spends his spare time traveling, boating, going to the beach and spending time with family.

To learn more, please visit www.lamottasitalian.com.

Food | Agriculture | Restaurant

Gabriela A. D’Arrigo Part Owner and Marketing Manager D’Arrigo Brothers of California SALINAS, CA

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abriela A. D’Arrigo is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Agriculture as a result of her role as Part Owner and Marketing Manager with D’Arrigo Brothers of California.

A fourth generation family owned business, D’Arrigo Brothers of California was founded in 1920 by Stefano and Andrea D’Arrigo upon immigrating to the United States.

The company D’Arrigo Brothers of California holds the affiliation with the Breast Cancer Research Foundation.

Today, the business has expanded and risen to become one of the most trusted leaders in the produce industry.

In her current capacity, Gabriela works closely in the areas of advertising, marketing, new business development, strategic planning, public relations, and more.

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She has additional expertise in customer service, product development, pricing, planning, and account management.

A member of the National Association of Professional Women, Gabriela was recognized as a 2014-2015 NAPW VIP Woman of the Year.

Furthermore, she maintains affiliation with various Breast Cancer charities and organizations such as Rancho Cielo, as well as the Girl and Boy Scouts of America. Aside from the demands of work, Gabriela enjoys cooking, travel, and spending time with friends and family.

Gabriela graduated from Northern Arizona University with a Bachelor’s Degree with a double major in Public Relations and Advertising.

For more information, please visit www.andyboy.com.

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Food | Agriculture | Restaurant

CWW Member Feature Profile

Food | Agriculture | Restaurant

Patty Dyer Area Grasslands Conservationist USDA Natural Resources Conservation ZANESVILLE, OH

P

atty Dyer is recognized by Continental Who’s Who as a 2014 Woman of the Year in the field of Agriculture as a result of her role as an Area Grasslands Conservationist with the USDA Natural Resources Conservation.

The USDA Natural Resources Conservation offers assistance with agriculture, pasture and hayland management, water systems for livestock, fencing for livestock, water quality, natural resources, rural development and other issues related to efficient management of their resources, with the highest standards of sciences and technologies available.

With over thirty-four years of experience working with USDA Natural Resources Conservation Services, Patty has served as a Direct Conservationist in several counties and currently serves as an area Grassland Specialist with the USDA and specializes in agricultural education relating to grazing management issues. She is responsible for training services in nine counties and provides reinforcement to individual farmers in the areas of pasture and hay production, water development and protection, and other livestock needs.

Furthermore, Patty has acquired multiple industry related certifications and licensures. She is a certified Crop Adviser, certified Conservation Planner, and a certified Forage and Grassland Professional.

Additionally, Patty holds a Private and Commercial Pesticide Applicator license, and is also an instructor for Basic Grazing Schools, Advanced Grazing Schools, Livestock Environmental Assurance Programs and has adapted each of these programs to special classes for the owners of horses. She was a featured speaker at this year’s Equine Affaire at the Ohio State Fairgrounds speaking on hay quality, fence and water systems for horses.

She received cash awards for individual or group performance for eight of ten consecutive years in the middle of her career plus numerous other recognitions throughout her career from other groups that she has worked with.

Patty has also received several performance and achievement awards throughout the course of her professional career. A member of the National Association of Professional Women, Patty was recognized as an NAPW Woman of the Year for 2011-2012. Outside of work, she has close ties with her community and has assisted a local volunteer fire department for over forty years in their fund raising events by making cotton candy and various other activities.

Patty has also published numerous articles in the Farm and Dairy newspaper, the Gallipolis Tribune, the Ohio Granger magazine and various Soil and Water Conservation District Newsletters. She worked with local agricultural leaders for many years to start a weekly farm page and mystery farm picture contest in the Gallipolis Daily Tribune and the Pomeroy Daily Sentinel that covered a 3-county and 2-state area.

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Moreover, she maintains affiliation with the Ohio Forage and Grassland Council, Soil and Water Conservation Society, and the American Society of Agronomy. In addition, Patty is the President of the non-profit organization, the Ohio Grange Charitable Foundation, Inc., after serving as Chairperson of the Board of Trustees for the past eight years. The Ohio Grange Charitable Foundation is a 501c3 organization that serves children, senior citizens, physically challenged individuals and many others to develop many leadership and conservation skills along with the numerous other programs and opportunities that they offer. Patty also manages the Friendly Hills Camp Ground and Conference Center for the Foundation in her spare time as well as co-directing a camp with her sister for children ages 5 - 14 every summer for the past 20 years.

She has a lifetime membership with the Gallia Academy FFA Alumni Association, which she was instrumental in getting reinstated into the school system after the school administration discontinued the program. Looking into the future, Patty’s goals are to pay it forward and allow others to have the opportunities and support that she had to work for. Patty received her Master’s Degree from the Ohio State University in Agricultural Education and her Bachelor of Science Degree with a dual major in Agricultural Education and Agronomy and graduated with distinction through the combined Bachelors/ Masters Program in a total of 13 quarters.

Patty was also named the Outstanding Granger of the Year by the Ohio State Grange. She serves her local Grange as President and leads many community service projects. A few years ago she led her Grange through the difficult decision of maintaining a 123 year old structure that really did not meet the current needs or tearing down the historic structure and building a new hall. After much discussion it was decided to build for the future and through hard work and dedication, the Grange members, led by Patty (who designed the new building including developing the cut list for boards to build the building) the members built the new Grange Hall from the ground up. This included the site prep work, sawing down the trees, and building, wiring, installing the plumbing and finishing the entire building with the volunteer labor of the members and the assistance of one of the members concrete crews who finished the concrete floor. During the project, the Grange gained several new members.

For more information, please visit www.nrcs.usda.gov.

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Kasandra E. Vaccaro Head of Sales Specialization Thomson Reuters

Kay Hayes Executive Director and Founder Avenues 12 Inc.

Kate C. Lollar Founding Partner Rogue Counsel

Kelle Z. Riley Product Manager Membranes and Desalination Garratt-Callahan Company

La Tanya D. Phillips President and Property Manager Operation Life Senior Citizen Corp.

Kelley R. Chrouser President and CEO Learning On The Edge, Inc.

La Tasha Hamlet Owner La Tasha Designs, LLC

Kelly L. Gemin Owner Kent Easthills Curves

Lacey A. Hart, M.B.A., P.M.P Vice President of Strategic Planning and Delivery Brandix i3

Katherine L. Princehouse Director of Enrollment for the Division of Continuing and Graduate Programs Simpson College Kathleen A. Estabrook Founder Lotus Unfolding and Wellness Education Kathleen E. Surette, RN, BA, MSN, CNOR, CLNC Owner and Legal Nurse Consultant Surette Legal Nurse Consulting Kathryn Z. Meany President Phoenix Learning Solutions, LLC Kathryne D. Hart Global Sales and Operations Planner Albemarie Corporation Kathy Audi Director of Clinical Services Accent Healthcare Kathy J. Trim Criminal Investigator (Retired) United States Air Force Katie A. Kane Director of Corporate Wellness Western Racquet and Fitness Club Katie Kvo Hwa Kao Licensed Real Estate Sales Person Keller Williams Realty Katie N. Reid Co-Founder and Hospitality Director Happy Hill Ministries Katrina R. Adams Scientist I Katy Pierre-Line Murarotto, M.B.A., PMP Business Solution and Client Officer The World Bank Group

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Kenny R. Sinervo, M.D., MSc, FRCSC President and Medical Director The Center for Endometriosis Care Kim Hughs Assistant Director Clinical Data Services SUNY Upstate Medical University Kim Odegard Team Director and Managing Broker Red Key Realty Leaders Kimberley A. Thompson Director Greenway Preschool and Daycare Kimberly Frane Owner Speedpro Imaging Kimberly Schmitt Holman, M.Div Resident Counselor and Chaplain The Joshua Generation Care and Consultant Services, LLC Kira C. Tewalt Owner, Philia Klaus Pilsl Founder and CEO IndiValue GmbH Kristen Bridges Rivera Medical Coder and Biller Integrated Pain Associates Kristi L. Hook Director of Project and Environmental Services Emcon Associates

L. Diane Coleman Owner and Consultant SS- Compass Strategic Solutions

Linda Howard Bittner, B.F.A. Director Wild Graphics Studio Linda L. Morris-Aila Chief Executive Officer Morris Consultant Services Linda M. Mager Young Adult and Adolescent Counselor Fairbanks Hospital Linda Moore Broker Associate First Weber Group

Lancia Soans Owner and Designer Lancia Designs

Linda R. Bergstrom Entrepreneur in Residence Mountain Cottage Enterprises, LLC

Lara J. Burdette Supervisor Material Management Fluor Corporation

Lisa B. Noojin President Sonet Solutions, LLC

Laura Catrambone-Gerace Broker and Owner Coldwell Banker Stratford Place

Lisa Chang Orrantia, B.A. Creative Services Manager and Web Producer The Fashion Institute of Design and Merchandising

Laura J. Moses Director Big Brothers, Big Sisters Foundation for Youth

Lisa Gorman-Walborn, B.A., M.B.A. Grants and Contracts Manager Pennsylvania State University

Laura Schleicher Senior Business Analyst New York Life Insurance

Lisa J. Welker University of Pittsburgh Medical Center

Lauren M. Saintz Project Coordinator CE Power Solutions Laurie J. Wolf, Ph.D. Associate Professor and Director of Theater College of William and Mary LaVerne S. Davis Co-Owner and Vice President Davis Logistics, Inc. Leticia C. Amick, Ph.D. Owner and President LC Amick, Ph.D., a Professional Psychology Corporation LiLi Rasekhi Senior Project Manager and Owner Fannie Mae and IT Supporting Services, LLC

Lisa Radesi, DNP, CNS, RN College Campus Chair of Health Services University of Phoenix Liz Blum Brummond Corporate Communications Technology Lead MUFG Americas Loretta S. Story, Esq. Owner Story Law Lorna D. Sikorski, M.A. President LDS and Associates, LLC Loubna Kekhia Owner Event Plus International

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Who’s New at CWW (cont’d)

Who’s New at CWW (cont’d) Louise J. Gallaway Director, President and Owner Kiga Enterprises, Inc. DBA Visiting Angels Louise S. Dunn, D. Min Director New Hope Crisis Counseling Center

Margie L. Bukowski Senior Vice President of Economic Development Cabarrus Regional Chamber and EDC Corporation Margie Barnes General Manager Duke Energy

Lucretia D. Daniel Owner Freelance Business Consultants

Maria C. Tabraue Vice President Zoological Wildlife Foundation

Luis L. Diaz, M.D. Owner Dr. Luis Diaz, M.D.

Maria Somleva Team Leader Metabolix, Inc.

Lynda M. Zook New Media Director KTPK-FM Country Legends 106.9 FM

Marian Booker Chief Operating Officer The Police and Fire Clinic of Providence and Washington Hospital

Lynette A. Lamey Worldwide CAD Manager Noble Drilling Services, Inc. Lynne Purdy Mgr. Management Services Tennessee Valley Authority Lyse Dorge Luxury Consultant Global Wealth Trade Mafalda Taylor, Ph.D. Pastor Faith Christian Land Center Ministries Magdalene V. Arroyo, MA, MA Legal Assistant Feingold and Alpert, LLP Maren Kelley Project Standards Manager ASCD Margaret Short Vice President, Benefits Deland Gibson Insurance Associates Marge Casey Founder and CEO Wave Represents/New Wave, Inc. Margery Walters-Marcelin Owner and Operator Margery’s Multiservices

Marian V. Favors, MAOM Director of Customer Service Karl Storz Endoscopy-America

Mary C. Hsu, LMP, RBT, LMP, RBT Eastside Bowenwork

Melissa McGrath Partner Dibbs Barker

Mary Cochran Kinetic Artist and Healer/Founder Soma Soup

Melissa Murphy Weber Attorney Elliott Greenleaf

Mary F. Matteson Owner M&M Inspection Services, LLC

Melissa Ridler Business Owner and Placement Coordinator The Nanny Connection

Mary June MurraySmith Chief Executive Officer Ignite

Michael P. Brundage, Esq. Partner Phelps Dunbar LLP

Mary L. Bartell Manager/Accountant/Accounts Payable Housing Authority of the City of High Point

Michelle Paul Owner & CEO Designed to Move (In or Out)

Mary Lee Weir CEO Satya Media Group, LLC

Marie F. Frisch Owner Musicbeyondwords.com Stream Casting 24/7

Mary Margaret Brandt, M.D., MHSA, FACS, FCCM Medical Director of Trauma Department St. Joseph Mercy Ann Arbor

Marilyn C. Dooley Owner Telco Management Group

Maryanne Konkowski Owner Happy Traveling

Marion F. Jeffers Volunteer Services Manager Baywood Court Retirement Community

Maureen J. Sloan, RN, BScN, MScN Veteran Nurse and Educator/ Nurse Consultant CURE International

Mark J. Vitale Local President AFL-CIO affiliate AFGE 1566 NAS KEY WEST Mark Kordic Executive Relations Director Western US Seed Company Marvin H. Rorick, III, M.D. Neurologist Riverhills Neuroscience Mary Alice Tingle, RN, LMT Owner and Lead Therapist Uncommon Massage Mary Ann Wietbrock Holistic Wellness Consultant Cardinal Elements

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May Yazeji, M.D. Gynecologist Contemporary Obstetrics and Gynecology Women’s Care Center Meg McElroy Owner and Broker Greater Milford Realty Melanie A. Prapopoulos Owner Design Art Concepts, LLC Melanie Ames Arnold Owner Melanie Arnold Photography Melissa L. Reitmeyer Chief Financial Officer Mayer Pollock Steel Corporation

Michelle R. Mobbs, V.P. Vice President Impulse, Inc. Michelle Skrip, ERPA, QPA Partner Qualified Pension Professionals, Inc. Michiko Tani Owner and Sole Proprietor Long Island Japanese Languages Milka Gronlund, Ph.D., Psy.D. Fitness Instructor and Personal Trainer Aliso Viejo Country Club Mimi Vazquez, B.S. Owner Paper and Pearl, LLC N. Catherine Herlin Curriculum Director I’Sot School Nada F. Duna, Vice President Senior Vice President Valley Crest Nadine Menjuda Mechanical Engineer Crane Aerospace and Electronics Nancy S. Lynn Founder and Executive Coach The Polished Professional Nanna A. Fisher, M.A., LPCS Psychotherapist West Texas A&M University

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Anna R. Thomas, BA, OWDS, PCP, CPRW Vocational Rehabilitation Specialist Department of Veterans Affairs DERBY, KS

A

nna R. Thomas, BA, OWDS, PCP, CPRW, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Government Services. Anna is a Vocational Rehabilitation Specialist with the Department of Veterans Affairs.

Offering over 1,700 hospitals, clinics, community living centers, domiciliaries, readjustment counseling centers, and more, VA operates America’s largest, integrated health care system. As a direct result, VA provides an array of services and benefits to offer financial and other forms of assistance to survivors, veterans, servicemembers and their dependents.

As a Vocational Rehabilitation Specialist, Anna works with veterans and assists them with re-entry into the workforce.

Her ultimate goal is to improve the quality of life for

veterans, and her areas of concentration include case management, life coaching, career consulting and facilitation. A member of Disabled American Veterans and the National Association of Professional Women, Anna was recognized as an NAPW VIP Woman of the Year.

Outside of work, she enjoys scrapbooking, travel and shopping. In addition, Anna maintains affiliation with the Salvation Army and countless veteran support organizations.

Throughout the course of her education and training, Anna obtained her Bachelor’s Degree in Human Services Management from the University of Phoenix, and holds an Associate’s Degree in Psychology from Axia College as well.

For more information, please visit www.va.gov.

Government

Elaine M. Dionne Accountant Lexington-Fayette Urban County Government LEXINGTON, KY

E

laine M. Dionne is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Government Administration as a result of her role as Accountant with Lexington-Fayette Urban County Government.

The Lexington-Fayette Urban County Government partners with the community to provide a safe and secure environment, excellent customer service, a vibrant organization, and economic opportunity empowering all to thrive.

Elaine has nearly thirty years of experience in accounting.

In her current position, Elaine’s expertise is in government revenue accounting, and she specializes in aspects

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including financial accounting, system administration, account reconciliation, internal audit, and more. She was mentored by Maureen Walls and Beverley Lord, and is a member of the National Association of Professional Women.

Furthermore, Elaine is charitable towards organizations such as the Salvation Army, United Way, and Angel Tree, and is also active with her local church. Outside of work, she enjoys reading, arts and crafts, and spending time with her friends and family. Her favorite vacation destinations are Ireland and Quebec City.

Elaine received a Bachelor’s Degree in Business Management from Stonehill College.

For more information, please visit www.lexingtonky.gov.

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Government

CWW Member Profiles Government

Janet L. Williams Environmental Research Technician DuPage County WHEATON, IL

J

anet L. Williams is recognized by Continental Who’s Who as 2014 Diamond Woman of the Year as a result of 40 Years of Excellence in Government and Environmental Research. Janet currently serves as an Environmental Research Technician with DuPage County.

Girl Scouts can earn badges, school classes can get hands-on environmental training and families can spend time enjoying nature. She also got Churchill Park dedicated as an Educational Park and is in the process of gathering the funds to construct a building and stock it with computers, microscopes and other tools for youth group education.

With over four decades of professional experience, Janet specializes in transferring old hand-drawn maps into current geographic information systems and computer storage. In addition, she is responsible for handling the public works department's historical information and land assessments and acquisitions, as well as creating maps in accordance with geographic information systems parameters. With DuPage County, Janet also works to manage title work and contracts and coordinate all special service data and maps.

Janet earned Associate Degrees in Architecture, Computer Science, and Geographic Information Systems from the College of DuPage. She received certification in numerous areas including, certification from the Homeland Security Community Emergency Response Team; certification in Legal Issues and Practical Considerations from Lorman; certification in Law of Easements; certification in the Principles of Real Estate Acquisitions from the International Right of Way Association; certifications in First Aid and CPR; certification in Geographic Information Systems from Elmhurst College; as well as credentials as a certified Water Safety instructor through the American Red Cross.

In addition to her environmental research contributions, Janet is an integral part of her community. She gained access to the local Park District-Churchill Park and has since developed it into an educational park where the

For more information, please visit www.dupageco.org.

Thomas V. Charron Retired Electronic Integrated System Mechanic Michigan Air National Guard BATTLE CREEK, MI

T

homas V. Charron is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Military Services as a result of his role as a Retired Electronic Integrated System Mechanic with the Michigan Air National Guard.

The Michigan Air National Guard is based at Selfridge Air National Guard Base in Michigan and their ultimate goal is to sustain motivated, trained, and equipped tankers, fighters, and support resources for not just the local community; but for the state and nation as a whole.

Although now retired, Thomas spent thirty years working with electronic system maintenance, where he would maintain electronic attack pods. In that position, he worked closely with aspects including software documentation,

57 Inner Circle Executive • Spring 2015

electronic warfare, analysis, process improvement, forecasting, customer service and more.

With his decades of acquired knowledge and experience, Thomas was also responsible for training traditional guardsmen into fully qualified electronic technicians, and he received an American Airman Legacy of Valor from the National Guard Bureau for his overseas involvement following the September 11th terrorist attack. A member of the Air Force Sergeants Association, Thomas enjoys spending time with his family, sports, politics, attending church in his spare time.

Throughout the course of his collegiate career, Thomas graduated from Wayne State University with a Bachelor of Arts Degree in Economics.

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Inner Circle Executive • Spring 2015 58

Who’s New at CWW (cont’d) Natasha M. Saltz, J.D. Attorney and Mediator Law Office of Natasha M. Saltz Nia Odeoti-Hassan, BA, MA, ABD Senior Policy and Budget Analyst Illinois State Senate Nicholas Donnell Ward Attorney at Law Law Office of Nicholas D. Ward Nicholas Santini Director of Supply Chain and Logistics Carlo Pazolini Nicole M. Cuthbertson, RN, MSN Sedation Nurse and Division Officer United States Naval Medical Center (San Diego, CA) Nicole M. Garcia Mental Health Counselor Nicole Garcia Counseling, LLC Nicolle L. Zych Office Manager Safety Net International, LLC Nora J. Bobb Rural Letter Carrier United States Post Office Nori Catherine Drach Admissions Counselor Indiana University- South Bend Oliver Seitz Chief Financial Officer and Supervisory Director Munich Re Omar Gonzalez Field Sales Level 2 Tesco Corporation P. Joyce Jonas President Joyce Jonas and Associates, Inc. Pamela L. Harris Realtor Eventide Realty Services, LLC Pamela Riddle, CPA Owner and Certified Public Accountant Pamela Riddle, CPA

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Patrice Sentino, LCSW-BACS, ACSW CEO Center for Hope Children and Family Patricia A. Broderick, Ph.D. Medical Professor City University of New York/ NYU Langone Medical Center Patricia A. Petete Engineering Director and Assistant Director NASA Johnson Space Center Patricia Carrigan Author, Marketing Consultant and Dance Instructor Self-Employed Patricia E. Hutson, M.Ed., Ed.D. President Educators Resource, Inc. Patricia G. Rogers Corrections Lieutenant/ Senior Associate Miami-Dade County Corrections/Legal Shield Patricia T. Mitrowski Chief Executive Officer Small World Creations, Inc. Patricia T. Schumacher, R.N., B.S.N. Founder and Managing Director PST Senior Care Advocates Patti A. Gerres Petroleum Landman Crew Land Research, LTD Patty L. Flanagan, MSN, RN-BC Veteran Nurse Albany Medical Center Paul C. Riggs Founding Partner Riggs, Ellsworth and Porter, P.C. Paula Castile President Australian Dispute Resolution Association Paula Denise Toth President Letter and Leaves Writing and Tutor Service Paula R. Shipley Client Management Unum

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Paula S. Fields Laboratory Manager Cenetron Diagnostics Paulette M. John Paralegal/Legal Administrator Bayview Asset Management, LLC Payam Rafat, DPM Podiatrist A Step Ahead Foot Care, PC Phaedra R. Stewart Owner and CEO Seriously...Positive, LLC Phoebe Gregory-Heywood Teacher (Retired) HLPUSD Priscilla D. Thomas, M.Ed. County Commissioner Chatham County R. Duane Bozarth Service Coordinator Halliburton Energy Services R. Kenneth Horst, Ph.D. President H & I Agritech/Kellogg Agritech Rainard A. Janolino, RRT Respiratory Therapist Westlake Convalescent Hospital Ralph D. Eddy Litigation Attorney and Partner Regnier, Taylor, Curran and Eddy Randi D. Ward Teacher Writer and Entrepreneur 6 October English Institute Raul Demetrio Rendon, Pharm.

D. RPH Pharmacist Walgreens Regina Lee Manuel Owner Jim Manuel Iron Works Regina T. Grazulis Manager in Quality Assurance Enservio, Inc. Renee Dagher, Esq. Lawyer Dagher Khraizat Immigration Law Group, PLLC & Dagher Law, PLLC

Richard D. Means, CFP, RHU Wealth Manager and Partner CRMA Insurance and Financial Services, Inc. Robert A. Kayal, M.D., FAAOS Founder President and CEO Kayal Orthopaedic Center/ Patient Care Associates, LLC

Sallie F. Arnoult Owner Ethereal Designs, LLC

Robert A. Moon, CRS Realtor/Broker Coldwell Banker

Sam Cannizzaro, Esq. Partner and Attorney Davis Friedman, LLP

Robert D. Borteck Attorney Borteck Law

Sama Salim, DMD Owner and Principal Dentist 16 Mile Dental

Roberta Becker-Pietrzykowski, RN Geriatric Nurse Supervisor Brittany Pointe Estates

Samuel P. Selimo, D.C. Chiropractor New Beginnings Chiropractic Wellness Center

Roberta K. Taylor Board Certified Coach Pathmaking for Life

Sandy Holder Chief Executive Officer In Sight Business Advisors

Roberto Del Duca Account Executive Future Electronics

Sara G. Bernstein WW Senior Project Manager Flextronics

Robin K. Butler Certified Professional Coach Robin K. Butler

Sarah A. Schweppe, RN, BSN RN/Case Manager Gentiva Health Services, Hospice Division

Rose E. Roberts, RN, AAS Registered Nurse Camden Clark Medical Center Roselind Gullo Bogner Associate Professor Niagara University Roxana Platon Associate Hydrogeologist Sinclair Oil Company Roxanne DeBerry Founder, Team Leader and Seller Specialist The DeBerry Team-Keller Williams Realty Ryan B. Bormaster JD Shareholder and Managing Attorney R.B. Bormaster and Associates, P.C. Ryan G. Baker Attorney at Law Baker Marquart, LLP S. Bridget Wood Co-Owner and Consultant Awakenings Wellness Center, LLC

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Sabrina “DePina” Graham, BFA, MA Author Public Speaker, Actress and Teacher Global Company

Sherri Ann Seabolt Controller and Treasurer Fjords (Hjellegjerde) USA Sherry D. Voyles Director of Financial Services The Dixie Group Shital Parikh Mars Chief Operating Officer/ Controller Progressive Care, Inc.

Sarah E. Schiermeister, R.N., B.S.N. Clinical Manager Specialist Gentiva Health Services Sarah Fox Construction Project Manager Arcan Canada Construction, Ltd. Sarah Ghessie Operations Manager Social Tables Sarah McPherson Associate Professor and Chair New York Institute of Technology Shari Shane Realtor Keller Williams Sharon P. Gilkey Owner Northern Bay Accounting, LLC Sheila Williams Practice Manager Dermatology Medical Associates

Solange Dantas Ferreira Miller Manager Boston BoatWorks, LLC Stacy Henry Owner Know Where to Hold Em Stephanie Desparois Owner and Proprietor Party Dejour, LLC Stephanie Srader, MBA, RN Independent Clinical Consultant Parallon Technology Solutions Stephen L. Vogel, Ph.D. President and Senior Consultant Vogel Safety & Risk, Inc. Steven R. Scarlati, Jr. Attorney Garofalo, Schreiber, Hart and Storm Sue C. Burris, MS, CCC-SLP Speech Language Pathologist Green County Board of Education Sue J. Clark Owner and Award-Winning Writer S.J. Clark Literary Agency Sue W. Loyd, CRS, CSP, LSS, LSE Realtor Watson Realty Corp.

Susan G. Turley, M.Ed., M.Div, BCC Associate Clinical Pastoral Education (ACPE) Supervisor and Chaplain Department of Veteran Affairs Maryland Healthcare System Susan K. Nelson Sole Member Third Wind Enterprise, LLC

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Who’s New at CWW (cont’d)

CWW Member Profiles Government

Susan G. Turley, MEd, MDiv, BCC Associate Clinical Pastoral Education (ACPE) Supervisor & Chaplain, Department of Veteran Affairs Maryland Healthcare System PERRYVILLE, MD

S

usan G. Turley, M.Ed., M.Div, BCC, ACPE Supervisor is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Government Services. Susan is the Associate Clinical Pastoral Education (ACPE) Supervisor and Chaplain with the Department of Veteran Affairs Maryland Healthcare System.

As the ACPE Supervisor at VA Perry Point, Chaplain Turley started and manages the Clinical Pastoral Education program, which is accredited by the ACPE Mid-Atlantic Region. CPE is a multi-faith, inter-faith training program in Chaplaincy for those seeking Board Certification in professional Chaplaincy, who are required CPE for ordination and faith leaders seeking skills and theory in chaplaincy and spiritual care.

With over three decades of hands on experience, Susan works closely in the areas of ministry, coaching professional/career and personal development, pastoral care especially in areas of grief and loss, trauma, end of life care, spiritual/faith counseling, grant writing, student recruitment for those seeking a career in chaplaincy, women’s concerns and issues, teaching, leadership and more.

The recipient of the National Association of Professional Women’s VIP Woman of the Year “… for outstanding excellence and dedication to her profession and the Achievement of Women”, Susan dedicates her spare time to working with Gold Star Mothers, an organization that offers support services for mothers who lost sons or daughters during war. She is a Gold Star mother herself; Susan and her husband of thirty-seven years lost their only child, Pfc. Keith Jesse Moore while he was serving in the

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U.S. Army in Iraq in 2006. She is continues to “foster” children through Children International and supports several Veterans organizations and environmental efforts for a cleaner and healthier world.

Throughout the course of her professional career, she was the Founding Director of a nonprofit ministry to those affected by AIDS in San Francisco called Living Waters HIV Ministry, where Susan provided care as a minister to individuals, their loved ones, extended families and other caregivers. She also provided counseling to victims of violence and worked with the homeless through the SF Interfaith Council of Churches.

In addition to her pastoral services, Susan is also involved in film development. Her most recent film, "Broken Hearts Lifted Spirits: Mothers of the Fallen Speak Their Truth" is about mothers who have lost children in the OEF/OIF wars. She uses this as an educational and training resource complete with a teacher’s manual to teach individuals how to be an effective presence for those who have suffered trauma and loss. One of her spiritual practices is watercolor painting. She has shown and sold several of her paintings. She hopes her paintings will bring peace and inspiration in a world filled with too much “suffering and violence.”

Furthermore, Susan holds two Master’s Degrees. She received her Master of Science in Education/Counseling from Suffolk University, two years post graduate training Family Systems Therapy, earned a certification in social work, as well as a second Master of Divinity from the Swedenborg House of Studies now at the Pacific School of Religion.

For more information, please visit www.va.gov

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Connie M. Brennan R.N., C.P.S.N., C.A.N.S., C.P.C.

President/Founder Aesthetic Enhancement Solutions, LLC PLYMOUTH, MN

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onnie M. Brennan, R.N., C.P.S.N., C.A.N.S., C.P.C. is recognized by Continental Who’s Who with the Diamond Lifetime Achievement award in the field of Healthcare.

Connie is the President/Founder of Aesthetic Enhancement Solutions, LLC, a company dedicated to providing medical providers with consulting and training in the field of facial aesthetic injectables. Connie is also Director of Medical Aesthetic Education at the Center for Advanced Aesthetics at Life Time Fitness.

Despite being considered by others to be a non-surgical aesthetics expert, Connie says she feels she still has so much to learn as the field of medicine is constantly changing. She admits she is in love with the pursuit of knowledge. A proud and loving mother of three children, the secret to Connie’s success is her drive to learn more, hard work ethic, and passion for helping others.

In her current role, Connie is responsible for educating professionals and clients about facial aesthetic injectable products such as Botox® Cosmetic, Dysport®, Juvederm®, Voluma®, Perlane®, Radiesse®, Restylane®, Sculptra®, and Xeomin®. Connie’s vast knowledge in this field began when she became one of the first nurses in Minnesota to be trained in the utilization of dermal fillers. Additionally, she is certified in advanced skin care, advanced laser techniques, Advanced Injector Competence through the American Society of Aesthetic Plastic Surgery (ASAPS), and she is credentialed as a Certified Plastic Surgery Nurse (CPSN), Certified Aesthetic Nurse Specialist (CANS) and Certified Professional Coach (CPC).

Connie is a licensed Registered Nurse (RN) in 10 states.

She contributes to her profession as a published author and as co-editor of the Aesthetics Department in the journal Plastic Surgical Nursing.

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Connie is a faculty speaker for Allergan, Inc., Medicis, P.A.L.E.T.T.E. (Progressive Aesthetic Learning Essential to Technical Expertise), and the ASPSN at several conferences and conventions on the topics of facial aesthetics and skincare. She became a Delegate in the representation of the Aesthetic Nursing Profession Award from the IWLA (International Woman’s Leadership Association) in February 2013.

Due to her many successes and professionalism, Connie was awarded the Executive Woman of the Year in 2011 by the National Association of Professional Women (NAPW), Woman on the Way Award- NAWBO Minnesota in 2010, and Top Nurse from the International Association of Nurses in 2010. According to Connie, her greatest professional accomplishment is melding the art in her soul with the science in her head, and finding the perfect outlet for these vastly different yet complementary disciplines in her profession as an Aesthetic Nurse Specialist. Connie delights in seeing her clients happy with the aesthetic results and education they desire. She lives by four mottos: treat others like you would like to be treated, do your best at everything you do, be present in the moment, and enjoy each day you are blessed with.

Connie maintains memberships in organizations such as the American Society of Plastic Surgical Nurses (ASPSN), Continental Who’s Who Registry of the National Business Leaders, National Association of Professional Women (NAPW), International Association of Nursing (IAN), and the International Women’s Leadership Association (IWLA).

Connie studied nursing at Normandale College of Nursing, and obtained her other certifications (e.g., C.P.S.N., C.A.N.S., and C.P.C.) during her past 25 years in aesthetic medicine.

To learn more, please visit www.conniebrennanRN.com Please see Connie’s article on p. 89

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Healthcare: Aesthetic Medicine

CWW Member Profiles Healthcare: Medical Services

Alison M. Occhiuti Project Manager PAREXEL BILLERICA, MA

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lison M. Occhiuti is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare as a result of her role as Project Manager with PAREXEL.

Headquartered in Massachusetts, PAREXEL is a contract research organization operating in over eighty locations throughout fifty one countries across the globe with nearly 16,000 employees. PAREXEL provides services surrounding medical therapy development and commercialization.

As a Medical Imaging Project Manager, Alison focuses on standardization, training, collection and review of protocol specific imaging modalities. She works closely in the areas of budgeting, clinical trials, project management,

scheduling, revenue analysis, resource planning and management and staff training. Her responsibilities include project outline and timelines, the delivery of products and services to sponsors within expected timelines and budget, conducting team meetings, preparation of manuals and more.

A member of Delta Gamma, Alison spends her free time reading and playing with her dog. She graduated from Northwestern University with a Bachelor of Arts Degree in Spanish, and currently attends Boston University as part of the Masters in Clinical Investigation program.

For more information, please visit www.parexel.com

Healthcare: Medical Services

Sheila Williams Practice Manager Dermatology Medical Associates HENDERSONVILLE, NC

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heila Williams is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Sheila is the Practice Manager with Dermatology Medical Associates.

Offering the latest technologies in dermatology, the staff at Dermatology Medical Associates are highly trained and experienced in all aspects of family medicine, skin care and treatment.

In her current capacity, Sheila specializes in healthcare management and she is responsible for the oversight

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of operations and personnel, patient issues, payroll, product lines and maintaining vendor contracts.

A member of the National Association of Professional Women, Sheila enjoys spending time with family and cross stitching in her time outside of work. She also donates her charity to organizations including UNICEF, Relay for Life and March of Dimes.

Throughout the course of her education and training, Sheila earned an Associate’s Degree in Business.

For more information, please visit www.dermmedical.com.

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Brittany L. Bidwell Information Management Officer Otolaryngology Head & Neck Surgery Association DECATUR, TN

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rittany L. Bidwell is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Brittany is the Information Management Officer with Otolaryngology Head & Neck Surgery Association.

Harnessing nearly a decade of professional experience, Brittany is a seasoned healthcare professional specializing in a variety of medical settings. In her current position, her areas of expertise include EMR Implementation, information system maintenance, information technology support, server management and staff oversight, as well as the development of policy and procedure, employee

training, compliance and more.

Recognized as a VIP Woman of the Year by the National Association of Professional Women, Brittany maintains affiliation with the American Health Information Management Association, Association of Otolaryngology Administrators and the Healthcare and Information Management Systems Society.

Brittany has received her MBA, Bachelor of Science and Associate’s Degree in Healthcare Administration/ Health Information Systems from the University of Phoenix.

For more information, please visit www.farragutent.com.

Healthcare: Medical Services

Beverly A. Hanstrom Owner and President Colorado Medical Waste, Inc. AURORA, CO

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everly A. Hanstrom is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Medical Services. Beverly is the Owner and President of Colorado Medical Waste, Inc.

and in this capacity, she specializes in environmental awareness, process improvement, compliance, budgets, business strategy, marketing, management, change management, waste removal, regulation and more.

A member of the National Association of Professional Women, Beverly was recognized as an NAPW VIP Woman of the Year.

Established in 1992, Colorado Medical Waste provides a complete range of services including the collection, transportation, treatment, incineration and disposal of medical waste and hazardous materials. This process helps rid environmental contamination, HIPPA non-compliance, as well as future liability and exposure issues. Colorado Medical Waste has been the recipient of the Gold Star Award from the Better Business Bureau consecutively from 2008-2013.

Throughout the course of her educational career, Beverly studied at Red Rocks Community College.

Beverly has over twenty years of professional experience

To learn more, please visit www.coloradomedicalwaste.com.

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In addition, Beverly maintains affiliation with Practice Greenhealth, Conservation Colorado, Colorado Association for Recycling, Colorado BioScience Association, Denver/Boulder Better Business Bureau, and the local Aurora Chamber of Commerce.

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Healthcare: Medical Services

CWW Member Profiles Healthcare: Medical Services

Lisa J. Welker Project Manager University Pittsburgh Medical Center PITTSBURGH, PA

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isa J. Welker is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare as a result of her role as Project Manager with the University Pittsburgh Medical Center.

Operating over 20 academic, community, and specialty hospitals and 400 outpatient locations, UPMC employs more than 3,500 physicians and provides an array of retirement, rehabilitation and long-term care facilities.

A seasoned healthcare professional, Lisa harnesses over twenty five years of experience in the industry working closely with the information services department within the healthcare industry. Her areas of concentration include

healthcare information technology, program management, communication planning, project management, IT Service Management and electronic healthcare records.

Additionally, Lisa maintains affiliation with the Healthcare Information and Management Systems Society and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year. Outside of work, Lisa can be found biking, gardening, skiing and spending time with her pets.

She is charitable towards organizations including the Humane Society, Clean Water Action and the Animal Rescue League.

Healthcare: Medical Services

Eureka C. Daye, PhD, MPH, MA, CCHP Regional Healthcare Executive and Director Women’s Health with the California Correctional Healthcare Services. (CCHCS) ELK GROVE, CA

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ureka C. Daye, Ph.D., MPH, MA, CCHP, is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Daye is the Regional Healthcare Executive and Director of Women’s Health with the California Correctional Healthcare Services. (CCHCS).

In order to provide constitutionally adequate medical care and rehabilitation services to patient-inmates within the California Department of Corrections, the CCHCS strives to reduce unnecessary morbidity and mortality to protect public health by offering patient-inmates access to safe, efficient medical care.

Dr. Daye has twenty five combined years of experience in leadership positions in the academia, healthcare, and behavioral health arenas. She holds multiple clinical licenses in Mental Health, and is certified in Correctional Healthcare. In her current capacity, Dr. Daye’s areas of concentration include continuous quality improvement, access to care, integrated forensic healthcare, forensic behavioral health, disease management, public health,

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women's health, patient –centered primary care, high risk and chronic healthcare conditions.

Furthermore, Dr. Daye maintains affiliation with the American Association for Quality, American Public Health Association, National Association of Professional Women and the Delta Sigma Theta Alumni Association. She is a past Board Member of the Young Women's Christian Association, Chair of the Women’s Health Advocacy Program and a past Board Member of United Way as well.

To date, one of Dr. Daye’s biggest career accomplishments was being appointed to the Chancellor's Commissions on the Status of People of Color and the Status of Women.

Awarded VIP Woman of the Year by NAPW, Dr. Daye enjoys biking, walking, ministry and volunteering for her sorority in her spare time.

She received both her Ph.D. and MPH in Public Health from Walden University, a Master of Arts in Psychology from the University of San Francisco, and a BA in Psychology from Pepperdine University.

For more information, please visit www.cphcs.ca.gov.

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Kristen Bridges Rivera Medical Coder and Biller Integrated Pain Associates KILLEEN, TX

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risten Bridges Rivera is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Kristen is a Medical Coder and Biller with Integrated Pain Associates.

The physicians on staff at Integrated Pain Associates work one-on-one with patients to manage and custom treat their chronic pain to reestablish and maintain function. Harnessing decades of experience, Integrated Pain Associates create personalized treatment plans that are both holistic and multidisciplinary for the overall success of each patient.

In this capacity, Kristen’s areas of specialization include healthcare administration medical coding and billing, and she handles all customer service needs. In order to keep

up with the latest advancements in the industry, Kristen maintains affiliation with the American Association of Professional Coders, Healthcare Billing and Management Association and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year. Outside of work, she enjoys drawing and spending time with her family.

Reflecting on her collegiate career, Kristen earned an Associate’s Degree in Health Information Management from Central Texas College.

For more information, please visit www.ipaclinic.com

Healthcare: Medical Services

Kristen Bridges Rachelle Marvin,Rivera CAP Secretary Medical Coder to theand Associate Biller Director IntegratedArizona Southern Pain Associates VA Healthcare System KILLEEN, TX TUCSON, AZ

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achelle Marvin, CAP, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Rachelle is the Secretary to the Associate Director of Southern Arizona VA Healthcare System.

In her current role, Rachelle is the Secretary to the Associate Director of Southern Arizona VA Healthcare System. She is presently responsible for Training, Business, Administrative Support, Preparation for Regional Meetings, and Oversight of the Complaints Department.

A member of the International Association of Administrative Professionals (IAAP) and the National Association of Professional Women (NAPW), Rachelle was recognized as a 2010-2011 NAPW Professional Woman of the Year.

Outside of work, she enjoys reading and crafts.

Rachelle attended the University of Maryland European Division where she pursued General Studies with a focus toward a Paralegal Certificate. In addition, Rachelle is working towards an Associate’s Degree in Business at Pima Community College, and she holds certifications as a Professional Secretary and Administrative Professional.

For more information, please visit www.tucson.va.gov

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Healthcare: Medical Services

CWW Member Profiles Healthcare: Dentistry

Jean Woods, DDS Owner and Dentist Community Smiles CHAPEL HILL, NC

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ean Woods, DDS is recognized by Continental Who’s Who as a Pinnacle Professional in the field of General Dentistry as a result of her role as Owner and Dentist with Community Smiles.

Upon opening Community Smiles in April of 1993, Jean has owned and operated the practice for twenty years and her expertise is in general and cosmetic dentistry, veneers, oral surgery, periodontics, and restorative dentistry. Jean also has experience with endodontics, aesthetics, and process improvement. Her advice to those seeking a career in dentistry is to not be afraid, and that dentistry is slowly becoming a woman’s profession because women pay more attention to detail and have smaller hands, giving them the ability to work closer with patients. Jean says she is always on the cutting edge of medical technology, and stays up to date with all new information and techniques dental related.

Furthermore, Jean is a member of the American Dental Association, the National Dental Association, the American Academy of Implant Dentistry, and the Old North State Dental Society. She was also the Membership Chairperson of the North Carolina Academy of General Dentistry for six years, as well as serving as Deputy Examiner for the North Carolina State Board of Dental Examiners, of which she was the youngest person ever to serve. Aside from the demands of work, Jean enjoys horseback riding, snow skiing, traveling, as well as live music.

Throughout her educational career, she earned her DDS, Dentistry from UNC Chapel Hill, and a Bachelor of Science Degree in Chemistry from North Carolina Central University.

In addition to her degrees, Jean also holds a certificate of Implant Surgery from Medical College of Georgia.

Healthcare: Medicine

Dr. Andrzej Klos, MD Pediatrician Hoboken University Medical Center WARREN, NJ

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r. Andrzej Klos, M.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare as a result of his role as Pediatrician with the Hoboken University Medical Center.

A seasoned medical professional harnessing nearly sixty years of experience in healthcare, Dr. Klos is a Board Certified Pediatrician specializing in pediatric health and management. Patient care and satisfaction is the number one priority for Dr. Klos, and as a direct result, he was honored with the 2013 Patient’s Choice Award.

In 1999, Dr. Klos worked with Dr. Piotr Oko to implement the “Pediatric Hospitalist” program at St. Mary’s Hospital. The program was put into place for children to receive 24 hour, immediate and urgent care from fully-trained pediatricians.

Additionally, when he is not seeing patients, Dr. Klos teaches Pediatrics to Family Medicine residents at St. Mary’s Hospital, and he is a member of the American Academy of Pediatrics.

Dr. Klos is a graduate of the Pomeranian Academy of Medicine, and served his Pediatric Residency at Jersey City Medical Center at Seton Hall University.

To learn more, please visit www.hobokenpediatrics.net.

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CWW Member Profiles Healthcare: Medicine

Dr. David V. Lopez, MD Orthopedic Surgeon David V. Lopez, MD, Orthopaedic Sports Medicine LITTLE SILVER, NJ

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r. David V. Lopez, M.D., is recognized by Continental Who’s Who in the field of Medicine as a result of his role as Orthopedic Surgeon with his own practice, David V. Lopez, M.D., Orthopaedic Sports Medicine.

Orthopaedic Surgeons and the New Jersey Orthopaedic Society. He was recognized in 2014 by New Jersey Top Doctors, and is a contributing author to the book “Field Guide to Fracture Management.” In addition, Dr. Lopez has co-authored several scientific articles.

Board Certified in Orthopaedic Surgery and Orthopaedic Sports Medicine, Dr. Lopez’s areas of concentration include: general orthopaedics, sports medicine, minimally invasive surgeries and more. He has extensive training in procedures such as arthroscopic surgery, hip and joint replacements, shoulder replacement, endoscopic carpel tunnel, robotic surgery, direct anterior hip approach and more. He is fellowship trained in sports medicine, where he performed Independent Medical Exams for injured NFL players.

Throughout the course of his education and training, Dr. Lopez earned his Medical Degree from Rutgers New Jersey Medical School, as well as a Bachelor’s Degree in Biology from Cornell University. He received an Orthopaedic Surgery Certificate from Seton Hall University, where he held the position as Chief Resident at St. Joseph’s Medical Center in Paterson, NJ. Outside of work, Dr. Lopez can be found reading and spending time with his family.

His wife Paola is the practice’s Office Manager, and together they have three wonderful children.

With over a decade of professional experience, Dr. Lopez maintains affiliation with the American Academy of

For more information, please visit www.lopezortho.com.

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Dr. Kenny R. Sinervo, MD, MSc, FRCSC President and Medical Director The Center for Endometriosis Care ATLANTA, GA

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r. Kenny R. Sinervo, M.D., MSc, FRCSC, is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Medicine. Dr. Sinervo is the President and Medical Director with The Center for Endometriosis Care.

Founded in 1991, The Center for Endometriosis Care is composed of several Board Certified Laparoendoscopic Excision (LAPEX) surgeons and countless compassionate endometriosis specialists. Dedicated to delivering each patient with the utmost care and service, the center specializes in the complete surgical removal of endometriosis- not organs, through meticulous excision and dissection of disease with reproductive preservation whenever possible. As a foundation for this goal lies a caring and compassionate approach to interaction with patients from the beginning of their care and is on-going following surgery.

Applying his fifteen years of experience in medicine, Dr. Sinervo’s areas of expertise include general gynecology, with an emphasis on endometriosis care and treatment, as well as performing minimally invasive surgeries. Recognized

by Leading Physicians of the World, Dr. Sinervo was selected by the International Association of OB/GYN as a “Top Obstetrician and Gynecologist from Around the World”.

He has been awarded Patient’s Choice Award 6 years in a row, an accomplishment that less than 1% of physicians in the country have achieved.

In addition to the Patients’ Choice Award, Dr. Sinervo is the recipient of the Most Compassionate Doctor Award (2011-2013), Top Doctor in Atlanta (2012-2013) and

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Georgia (2014). He maintains professional ties with the Royal College of Physicians and Surgeons of Canada, American Society for Reproductive Medicine, American Association of Gynecologic Laparoscopists, Georgia Obstetrical and Gynecological Society, and the European Society of Human Reproduction and Embryology. He is an accredited surgeon with the practice being recognized as a Center of Excellence of Minimally Invasive Gynecology. Less than 300 gynecologists have been recognized with this designation. He has been involved with the AAGL research committee and trained several Fellows in Advanced Laparoscopic Surgery, including excision of endometriosis. Dr. Sinervo also collaborates in several research projects looking into optimal surgical management and outcomes of endometriosis surgery, and genetic factors associated with endometriosis, specifically looking into markers for endometriosis.

He has presented and published work on several areas of obstetrics and gynecology, with particular interest in clinical endometriosis.

Aside from the demands of work, Dr. Sinervo enjoys golf and travel. He also dedicates his time and charity to performing pro bono surgeries.

Dr. Sinervo earned his Medical Degree from the University of Toronto Faculty of Medicine in addition to his Residency at the University of Calgary and Fellowship training in Advanced Endoscopic Surgery and Minimally Invasive Gynecology at the Center for Women’s Care and Reproductive Surgery in Atlanta, GA. For more information, please visit www.centerforendo.com.

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Healthcare: Medicine

BUSI NESS REV I E W

How to

Turbocharge Your Online

Reputation T

hese days, it’s imperative to put your best So, how do you get started? Here’s a list: digital foot forward by maintaining a positive • Google your name to see where you stand and online image. If you haven’t thought about it before, what people are saying about you. perhaps it’s time to take a hard (honest) look at • Create a complete profile on popular social how you’re managing your online reputation. media sites like Facebook, Twitter and Consider this: According to the 2011 Cone Online LinkedIn. Influence Trend Tracker survey, 87 percent of consumers said positive online reviews reinforced • Participate actively in online communities. their decision to purchase a recommended product • Publish positive reviews of satisfied clients or service. (This figure is up from 67 percent in or customers.

2010.) The 2010 Microsoft Cross-Tab survey found • Monitor social media mentions for your name similar results, with 85 percent of recruiters and or business. human resources professionals saying that a positive online reputation influences decision-making in • Use SEO (search engine optimization) to make the workforce. sure positive content comes up first for your name or business.

...just one bad review or negative news article can mean the loss of thousands of dollars (and customers) for your company.

With something as important as online reputation management, where do you begin? After all, just one unflattering Instagram or Facebook photo, and you may not get a call for that interview. And just one bad review or negative news article can mean the loss of thousands of dollars (and customers) for your company.

“We don’t have a lot of control about what others say about us, but we have a lot of control about what we say about ourselves and our company,” says Todd William, CEO of Reputation Rhino, an online reputation management company in New York. “I strongly encourage individuals and companies to actively engage in social media, blogging and proactive public relations like press releases, networking and charitable activities.”

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The bad news is that online reputation management can be a lot of work and worry. Do you have the time, energy or necessary expertise?

If you answered “No,” the good news is that help is out there. Today’s businesses and busy professionals are turning to online reputation management companies.

“Online reputation management is the art and science of creating a positive first impression when someone is looking for you or your company online,” says William. “Online reputation management can remove or suppress negative search results, optimize positive online content, outrank complaint and review sites and fight libel and online defamation.” ■

To learn more, visit www.reputationrhino.com.

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Dr. Kaplana Kumari, MD, FAAP Founder and Pediatrician Rise and Shine Pediatrics SOUTH PLAINFIELD, NJ

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r. Kaplana Kumari, M.D., F.A.A.P, is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare as a result of her role as Founder and Pediatrician with Rise and Shine Pediatrics.

Rise and Shine Pediatrics offers exemplary high quality customized medical care to infants, children and adolescents in addition to free prenatal consultations, allergy testing, vaccinations, wellchecks, physical examinations and more.

Board Certified in Pediatrics, Dr. Kumari has several years of experience in healthcare. In this capacity, her areas of specialization include business development, pediatric healthcare, ADHD, autism, childhood obesity disorders and more.

Furthermore, Dr. Kumari is a Fellow with the American Academy of Pediatrics, and enjoys spending time with her family outside of work. She underwent her Pediatric Residency and received her Medical Degree from Newark Beth Israel Medical Center in New Jersey.

To learn more, please visit www.risenshinepeds.com.

Healthcare: Medicine

Dr. Jeffrey H. Sedgewick, OD, MD Ophthalmologist Sedgewick Eye Associates ASHBURN, VA r. Jeffrey H. Sedgewick, O.D., M.D., is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Medicine. Dr. Sedgewick is an Ophthalmologist with his private practice, Sedgewick Eye Associates.

D

Throughout the course of his military career, Dr. Sedgewick served as the Chief of Occupational Medicine for over 100 military shops. He is one of the select few ophthalmologists in the nation holding both Medical Doctor (M.D.) and Doctor of Optometry (O.D.) Degrees, and is licensed to practice medicine in Virginia and California.

A Board Certified Ophthalmologist, Dr. Sedgewick specializes in a variety of ophthalmologic services. A few of his areas of concentration include cataracts, laser treatments, macular degeneration, glaucoma and more.

Dr. Sedgewick performs LASIK eye surgeries and helps patients find the proper eyeglasses within his pervasive designer collection of frames for men, women, children and teenagers.

Additionally, Dr. Sedgewick is the first Ophthalmologist in the state of Virginia to use Diopsys® NOVA-VEP Vision Testing, and authored an article that was featured in the Journal of Cataract and Refractive Surgery in 2002.

In his spare time, he enjoys traveling, classic cars and investing.

Before opening his practice in 2002, Dr. Sedgewick spent several years of military service as a Flight Surgeon for the United States Air Force at the Minot Air Force Base in North Dakota. He also had served as Chief of Ophthalmology for the United States Air Force at the Fairchild Air Force Base in Spokane, Washington, as well as Chief of Ophthalmology at the Andrews Air Force Base in Maryland.

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Dr. Sedgewick received his Doctor of Medicine (M.D.) Degree from Georgetown University, and also holds a Doctor of Optometry (O.D.) Degree. During his undergraduate career, he graduated with Honors from Oakland University with a Bachelor’s Degree in Biology.

For more information, please visit www.sedgewickeye.com.

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Healthcare: Medicine

CWW Member Profiles Healthcare: Medicine

Dr. Leonard Stern Clinical Nephrologist and Associate Professor of Medicine Columbia University Medical Center NEW YORK, NY

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r. Leonard Stern is a Clinical Nephrologist and Associate Professor of Medicine at the Columbia University Medical Center. Dr. Stern is also a Fellow of the American Society of Nephrology, the American College of Physicians and the National Kidney Foundation.

Dr. Stern earned his M.D. from New York Medical College in 1975. Dr. Stern was elected to the Alpha Omega Alpha medical honor society while attending medical school.

Induction into AOA is one of the highest honors for which a medical student is eligible during medical school. In addition, Dr. Stern received the Samuel Spiegel Memorial Award at graduation for achieving the highest scholastic average in the graduating class.

Dr. Stern specializes in the field of Nephrology, a complex field that incorporates both basic and clinical science into the practical management of patients with a variety of kidney related disorders such as chronic kidney disease,

hypertension, metabolic disorders such as hyperparathyroidism, diabetes mellitus, kidney stones and renal replacement therapy including both dialysis and kidney transplants.

Dr. Stern also treats patients who have had combined kidney and pancreas transplants. Dr. Stern is a renowned specialist in the management of home dialysis, both peritoneal and hemodialysis and has been instrumental in establishing home dialysis treatment programs both in the US and overseas, most recently in Western China.

In 2014, he received a humanitarian public service award from the city of Chengdu in the Sichuan province of China for his work in training physicians and nurses to perform peritoneal dialysis in the home setting. He was awarded an honorary professorship at the Jiatong Medical School to continue his teaching efforts in nephrology throughout the western China region. Dr. Stern is listed as a Best Doctor in Nephrology regionally in the northeast, nationally in the United States and Internationally.

Healthcare: Medicine

Dr. Marcia L. Goodman, PhD Medical Resident Knox Cardiology Practice EAST HARTFORD, CT

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r. Marcia L. Goodman, Ph.D. is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Cardiology and Nursing. Marcia is a Medical Resident of the Knox Cardiology Practice.

Dr. Goodman has over 46 years of experience in the healthcare industry and specializes in cardiology and nursing. She is currently a resident at St. Francis Hospital and also works for The American National Red Cross, Social Security, and Medicare as a lab technician.

She has served as a registered nurse in the West Indies and Bermuda and has worked as a lab technician for a total of 15 years, and as a registered nurse for 9.

In addition, Dr. Goodman has also done a great deal of work in the theater business, having served as assistant director for the Championship Season on Broadway. During this stint, she worked with some of Broadway's brightest stars. She also worked on the soap opera, "Another World," and appeared in a rendition of "The Taming of the Shrew."

A proud contributor to the National Wildlife Federation, the ASPCA and the Order of the White Shrine of Jerusalem, Dr. Goodman is an affiliate of the Order of the Eastern Star and the Order of the Amaranth.

Dr. Goodman holds an Honorary MD and a Ph.D. from Yale University.

To learn more, please visit www.marcialgoodman.com.

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CWW Member Profiles Healthcare: Medicine

Dr. Victoria J. Mondloch, MD Physician and Board Certified OB/GYN Family Practice Residency Clinic WAUKESHA, WI

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r. Victoria J. Mondloch, M.D., is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare as a result of her role as a Physician and Board Certified OB/GYN with her private practice, Family Practice Residency Clinic.

Amassing over twenty six years of experience in healthcare, Dr. Mondloch’s areas of concentration include family medicine, women’s health, preventive health and wellness, and obstetrics and gynecology.

In this capacity, Dr. Mondloch offers an array of medical services to her patients. Her main goal is to educate and empower them on what is truly going on inside of their bodies and keeping them healthy. Despite her extensive knowledge and experience in obstetrics and gynecology,

Dr. Mondloch also performs immunizations, ultrasounds, physicals and dermatologic services, as well as bio-identical hormone counseling, and infertility support.

Dr. Mondloch maintains affiliation with the American Medical Association, American College of Obstetricians and Gynecologists, American Heart Association, and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year. Dr. Mondloch supports and is charitable towards local charities and breast cancer awareness foundations. Outside of work, she enjoys travel and scuba diving.

Throughout the course of her education and training, Dr. Mondloch received her Medical degree from the Medical College of Wisconsin.

To learn more, please visit www.victoriajmondlochmdsc.com.

Healthcare: Medicine

Dr. Marvin H. Rorick, III, MD Neurologist Riverhills Neuroscience CINCINATTI, OH

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r Marvin H. Rorick, III, M.D., is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Medicine. Dr. Rorick is a Neurologist with Riverhills Neuroscience.

With their multidisciplinary approach to healthcare, the team at Riverhills Neuroscience offers the latest, most advanced state of the art technology and integrated services for top notch patient care. Riverhills Neuroscience provides the full diagnosis, education, treatment, and rehabilitation strategies to patients with problems regarding their nervous system.

Board Certified through the American Board of Psychiatry and Neurology, Dr. Rorick possesses nearly three decades of experience in medicine. His areas of expertise include behavioral medicine, pain management and rehabilitation.

Dr. Rorick works with patients suffering with Multiple Sclerosis, peripheral neuropathy, Parkinson’s disease, Alzheimer’s disease, seizures, headaches, strokes and more.

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In addition to working at the practice, Dr. Rorick is a Diplomate with the National Board of Medical Examiners, and is the Past President and Chairman of Legislative Affairs with the Academy of Medicine of Cincinnati. To keep up with the latest advancements in the industry, Dr. Rorick maintains affiliation with the American Medical Association, American Academy of Neurology, Ohio State Medical Association Political Action Committee and the Ohio State Medical Association.

Dr. Rorick obtained his Medical Degree from University of Cincinnati College of Medicine. He underwent his Residency in Neurology at the University of Cincinnati Medical Center, and an Internship in Internal Medicine at Good Samaritan Hospital. Furthermore, he earned a Master of Science in Nutritional Biochemistry and Metabolism from the Massachusetts Institute of Technology, as well as a Bachelor’s Degree from Tufts University.

For more information, please visit www.riverhillsneuro.com.

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Dr. Mary Margaret Brandt, MD, MHSA, FACS, FCCM Medical Director of the Trauma Department St. Joseph Mercy Ann Arbor YPSILANTI, MI

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r. Mary Margaret Brandt, M.D., MHSA, FACS, FCCM, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare.

Dr. Brandt is the Medical Director of the Trauma Department at St. Joseph Mercy Ann Arbor.

Saint Joseph Mercy Health System is home to six hospitals, eight urgent care facilities, five outpatient health facilities, and an additional twenty five specialty centers. With nearly 3,000 physicians and 14,000 combined nurses and staff, St. Joseph Mercy Health System is a nationally recognized leader in healthcare.

Board Certified in General Surgery, Surgical Critical Care and Neurocritical Care, Dr. Brandt’s areas of concentration include: acute care surgery, surgical critical care, trauma, emergency medicine and neurocritical care.

Dr. Brandt has over twenty five years of experience in healthcare. Throughout the course of her illustrious career, she spent twenty one years as a Colonel in the Army Reserve before retiring and was deployed to three times; twice to Afghanistan and once to Baghdad.

Furthermore, Dr. Brandt is a member of the American Association for the Surgery of Trauma, Society of Critical Care Medicine and the Eastern Association for the Surgery of Trauma. She is a Fellow of the American College of Surgeons and the College of Critical Care Medicine as well.

Dr. Brandt is the four-time recipient of the Army Commendation Medal in addition to a GWOT Medal, Iraq Campaign Medal, Afghanistan Campaign Medal, NATO Medal, Deployed Surgeon's Medal and AAST recognition.

Aside from the demands of work, she enjoys historic preservation, German Shepherd dogs, growing roses and persian rugs. Maintaining close ties with her community, Dr. Brandt sits on the board of the Ypsilanti Symphony Orchestra and the Highland Cemetery.

Heavily educated in her field, Dr. Brandt received her Medical degree from the University of New Mexico School of Medicine, and underwent her General Surgery Residency at the University of New Mexico as well as her Critical Care Residency at the University of Rochester.

For more information, please visit www.stjoeshealth.org.

Healthcare: Medicine

Dr. May Yazeji, MD Gynecologist, Contemporary Obstetrics & Gynecology Women's Care Center MOLINE, IL r. May Yazeji, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Medicine. Dr. Yazeji is a Gynecologist at the Contemporary Obstetrics and Gynecology Women's Care Center.

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Board Certified in Obstetrics and Gynecology, she maintains affiliation with Unity Pointe Health Hospitals and Trinity Regional. Dr. Yazeji was previously an Assistant Professor at the University of Illinois College of Medicine in Peoria as well. Aside from the demands of work, she enjoys playing piano and swimming.

An esteemed medical professional with over ten years of professional experience, Dr. Yazeji is a gynecologist specializing in healthcare management, high-risk obstetrics, minimally invasive surgery, uro-gynecology, infertility, and medical education.

Throughout the course of her education and training, Dr. Yazeji earned her medical degree from Damascus Medical School and underwent her Residency at OSF/ Saint Francis University of Illinois in Peoria, IL.

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To learn more, please visit www.womenswellnessmoline.com.

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Healthcare: Medicine

CWW Member Feature Profile Healthcare: Medicine

Dr. Robert A. Kayal, MD, FAAOS Founder, President, and CEO Kayal Orthopaedic Center FRANKLIN LAKES, NJ

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r. Robert A. Kayal, MD, FAAOS, was recently recognized by Continental Who’s Who among Pinnacle Professionals in the field of Orthopaedic Medicine. An orthopaedic pioneer, he is the founder, president, and CEO of Kayal Orthopaedic Center. a He also serves as Director of Orthopaedic Surgery at Patient Care Associates, LLC.

Proud recipient of the 2013 and 2014 Vitals.com “Patients’ Choice Award,” “NJ Top Docs Award,” and Castle Connolly’s “Top Doctors Award,” Dr. Kayal provides breakthrough treatment options to patients in Bergen, Essex, Hudson, Morris, and Passaic Counties. “Kayal Orthopaedic Center is a community mainstay and regional leader in progressive orthopaedic technologies, and we are committed to eliminating pain and overcoming musculoskeletal disease,” says Dr. Kayal. “Most importantly, we treat each patient who walks through our doors with respect, compassion, and care.”

With over two decades of experience in medicine, Dr. Kayal is an orthopaedic innovator specializing in: • Patient-specific, customized partial and total knee replacement surgery • Computer-assisted navigation technology for joint replacement surgery • Customized & gender-specific knee replacement • Platelet rich plasma injection therapy

Dr. Kayal has pioneered numerous orthopaedic technologies including outpatient minimally invasive joint replacement surgery, partial knee replacement surgery, patellofemoral knee replacements, patient-specific, customized partial and total knee replacement surgery, hip arthroscopy and the usage of platelet rich plasma injection therapy. He enjoys privileges at The Valley Hospital, Hackensack University Medical Center, Chilton Medical Center and serves as the Director of Orthopaedic Surgery at Patient Care Associates, LLC. He earned his medical degree from UMDNJ-New Jersey Medical School, holds a BS in pre-medicine from Pennsylvania State University, and is board certified in orthopaedic surgery by the American Board of Orthopaedic Surgeons.

Dr. Kayal’s notable list of affiliations includes: • Fellow with the American Academy of Orthopaedic Surgeons • Orthopaedic Surgeons of NJ/NJ Orthopaedic Society • American Medical Association

• Bone density testing

• UMDNJ-New Jersey Medical School Alumni Association

• Osteoporosis & osteopenia treatment

• Pennsylvania State University Alumni Association

• Sports Medicine and Shoulder, Elbow, Hip & Knee and Ankle arthroscopy • Foot & ankle care • Non-invasive orthobiologic treatment options • Progressive cellular therapies

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During his spare time, Dr. Kayal enjoys spending time with his wife and six beautiful children. His wife, Kim, serves as Kayal Orthopaedic Center’s Chief Financial Officer and Director of Human Resources.

For more information about Dr. Kayal’s practice, his orthopaedic expertise, or his surgical team, visit www.kayalortho.com.

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Dr. Uma Eyyunni, MD Founder Mother’s Cry, Inc. ST. AUGUSTINE, FL

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r. Uma Eyyunni, M.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Eyyunni is the Founder of Mother’s Cry, Inc. After relocating to Florida from a successful sixteen year career in her private medical practice in Martinsburg, West Virginia, Dr. Eyyunni now works part time at a Good Samaritan clinic in St. Augustine. Dr. Eyyunni has devoted her time and knowledge to help spread awareness to individuals suffering from mental and developmental challenges. In this capacity, her areas of concentration include: healthcare management, medical education, mental health and public health.

Currently, Dr. Eyyunni counsels and provides information, resources and emotional support to patients and their families affected by depression and other mental Health issues, through the Mother’s Cry, Inc., a non-profit organization. She has published books on mental health and the challenges that families face. In addition to those books, Dr. Eyyunni is an avid fan of poetry.

She has had poetry published in multiple languages, and has also written lyrics for several dance ballets in the Indian languages of Telugu, Sanskrit and Hindi, besides English.

A member of the Indo-American Medical Association, Patron member of American Association of Physicians from India (AAPI) National Alliance on Mental Illness (NAMI), Health Consortium of St. John’s County and the National Association of Professional Women, Dr. Eyyunni was recognized as an NAPW VIP Woman of the Year.

She was also awarded the Pillar of Community award by the Indo US Chamber of Commerce in Jacksonville, FL. Furthermore, she maintains affiliation with the Ekal Vidyalaya Foundation, and enjoys reading, music, writing poetry and volunteer work in her spare time Dr. Eyyunni earned her Medical degree, and she holds a Master’s Degree in Ear, Nose, and Throat Surgery from Osmania Medical in Hyderabad, India. In the United States, she did her residency at Thomas Jefferson Hospital in Philadelphia, PA. For more information, please visit www.motherscry.net.

Healthcare: Medicine

Dr. Mark Rasak, MD CEO Cardiovascular Clinical Associates FARMINGTON, MI

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r. Mark Rasak, MD is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Medicine as a result of his role as CEO of Cardiovascular Clinical Associates.

Dr. Rasak was awarded with the prestigious honors of Top Doctor of the Year 2013, Top Cardiologist in Michigan 2013 and 2014, and Patient’s Choice Award 2013 and 2014 by Health Tap as well as recognition by Hour Magazine as Top Doctor for five of the last six years.

Dr. Rasak has twenty years of experience and specializes in managing all major aspects of the business, overseeing the daily operations as well as guiding his group’s future business model in achieving its long term goals. He also performs interventional cardiology and complex coronary PCI procedures as well as general cardiology.

Throughout his educational career, Dr. Rasak earned his D.O. from Des Moines University College of Osteopathic Medicine and is a Board Certified Cardiologist. He completed his internship, residency and cardiology fellowship at Botsford General Hospital. He completed his interventional fellowship at the University of Michigan Medical Center in Ann Arbor, MI.

In addition, he is an honored Fellow of the American Board of Cardiology. Due to his many successes and professionalism,

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Healthcare: Medicine

CWW Member Profiles Healthcare: Mental Health

Dr. Doryann Marie Lebe, MD Psychiatrist and Psychoanalyst Doryann M. Lebe, M.D., Medical Corporation LOS ANGELES, CA

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r. Doryann Marie Lebe, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Medicine as a result of her role as Psychiatrist and Psychoanalyst with her private practice, Doryann M. Lebe, M.D., Medical Corporation.

A seasoned healthcare professional, Dr. Lebe has owned and operated her private medical practice over the past four decades. In this capacity, she is heavily trained in the areas of adult psychiatry, clinical supervision, psychoanalysis, psychotherapy, mental health, treatment, training and more.

In addition to her practice, Dr. Lebe is a clinical faculty member at the UCLA department of Psychiatry, and she has also worked as a supervising and training psychoanalyst at the New Center for Psychoanalysts in Los Angeles since 1983. Certified in Adult Psychiatry by the American Board of Psychiatry and Neurology, Dr. Lebe maintains affiliation with the American Psychiatric Association and the American Psychoanalytic Association.

Throughout the course of her education and training, she underwent her residency and earned her medical degree from UCLA Medical School and her undergraduate degree from Stanford University.

To learn more, please visit www.doryannlebe.md.com, or feel free to contact Dr. Lebe via email at dmlebe1987@gmail.com.

Healthcare: Nursing

Barbara Valero Lopez, RN, BSN, MSN, ARNP-BC Clinical Research Nurse Clinical Pharmacology of Miami HIALEAH, FL

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studies to conduct precise, secure, controlled clinical research with both existing and new drugs.

As an independent healthcare corporation, Clinical Pharmacology of Miami was created in order to perform safe, precise and scientifically sound clinical research

To learn more, please visit www.clinpharmmiami.com.

arbara Valero Lopez, RN, BSN, MSN, ARNP-BC, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare as a result of her role as Clinical Research Nurse with Clinical Pharmacology of Miami.

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With over sixteen years of experience in the healthcare industry, Barbara specializes in clinical research nursing.

She is a member of International Nurses Association, and attained her RN and BSN Degrees in 1998.

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CWW Member Profiles Healthcare: Nursing

Diana Goodwin, RN, BSN Director of Nursing Quality and Regulatory Compliance Methodist Hospitals, Inc. DYER, IN

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iana Goodwin, RN, BSN, is recognized

by Continental Who’s Who with the Diamond Lifetime Achievement Award in the field of Healthcare as a result of her role as Director of Nursing Quality and Regulatory Compliance with Methodist Hospitals, Inc. The staff at Methodist Hospitals understands that a positive hospital experience depends on much more than the medical care you receive. That is why they take extra care to assure that every aspect of your visit - from the cleanliness of your room, to the meals you are served, and the friendliness of the staff, exceeds your expectations. They are committed to each and every patient that comes through their doors.

Diana has over three decades of extensive experience in nursing and medical management. In her current

position, she specializes in healthcare quality, and assures that all patients receive quality and safe care. Diana is responsible for ensuring that nursing meets regulatory compliance and that all patients receive the utmost care they deserve.

Furthermore, she maintains professional memberships with affiliations including the American Nurses Association, American Organization of Nurse Executives, Indiana Organization of Nursing Executives, and the International Nurses Association. A testament to her successes, Diana was voted as a Leader of the Year by the hospitals in 2012.

Throughout the course of her educational career, she received her RN Degree from Indiana University Northwest, and her BSN from Valparaiso University.

To learn more, please visit www.methodisthospitals.org.

Healthcare: Nursing

Doreen L. Dann, RN, BSN, MHA Chief Nursing Officer Corona Regional Medical Center BREA, CA

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oreen L. Dann, RN, BSN, MHA, is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare as a result of her role as Chief Nursing Officer at Corona Regional Medical Center.

Corona Regional Medical Center is a 238 bed progressive acute care facility and medical center that has been serving Corona and the surrounding region since 1933. Their staff has a wealth of knowledge in a multitude of aspects of medicine, and offers the best possible care to all patients that come through their doors.

As Chief Nursing Officer, Doreen works in the capacities of clinical operations, healthcare administration and consulting, integrated delivery systems, managed care, and physician relations. She is a past board member of Bethany House, and is currently on the board of The Breast Care Fundraiser.

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Likewise, Doreen is charitable towards organizations including the St. Jude’s Memorial Foundation, American Cancer Society, American Heart Association, and the Susan G. Komen Foundation. A member of the National Association of Professional Women, Doreen is active within her local church as well.

Aside from the demands of work, she enjoys spending time with her family, horseback riding, hiking, gardening, cooking, golfing and reading.

Throughout the course of her education and training, Doreen received her Master’s Degree in Healthcare Administration from Chapman University, and holds a BSN from Northern Illinois University.

To learn more, please visit www.coronaregional.com.

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Judith L. Coletti, RN, MS (Retired) Registered Nurse and International Nurse Educator SALT LAKE CITY, UT

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UNE. She taught a variety of students ranging from Arab to orthodox, secular and Ethiopians of Jewish descent.

Amassing nearly five decades in the healthcare industry, Judith’s areas of expertise include: nursing, healthcare education, emergency room services, intensive care, patient safety, clinical development and more. From 2005 to 2009, Judith taught Nursing in Tel Aviv and Haifa for

A graduate of the University of Utah, Judith received both her Master’s Degree in Nursing Science and Bachelor of Nursing Degree.

udith L. Coletti, RN, MS, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Nursing. Judith is a (retired) Registered Nurse and International Nurse Educator.

Furthermore, Judith maintains affiliation with the International Nurses Association, Association of Critical Care Nurses, and the Sigma Theta Tau International Honor Society.

Healthcare: Nursing

Patty L. Flanagan, MSN, RN-BC Veteran Nurse Albany Medical Center BROADALBIN, NY

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atty L. Flanagan, MSN, RN-BC, is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Vascular Nursing. Patty is a Veteran Nurse at Albany Medical Center.

The only academic medical center in the region, Albany Medical Center is a 734-bed facility that is home to the Albany Medical College, a biomedical research enterprise and the region’s largest physicians practice with over 400 doctors.

A seasoned nurse with nearly four decades of professional experience, Patty’s areas of concentration include cardiac vascular nursing and nursing education as well as public speaking and patient advocacy. She is dedicated to helping patients and the nurses who care for them. The specialty of vascular nursing includes a variety of conditions affecting the cardiovascular system including: thoracic and abdominal aneurysms, peripheral artery disease, carotid artery disease, upper extremity arterial occlusive disease, mesenteric ischemia and renovascular disease.

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The recipient of multiple industry related honors and recognitions, Patty is a member of the American Nurses Association, the International Nurses Association and the Society for Vascular Nursing. In addition, she maintains affiliation with and is the Chair of the Public Policy and Advocacy Committee and Director for the Society for Vascular Nursing as well as President elect for the Northeast Chapter for the Society for Vascular Nursing.

Patty attributes her success to her family who supports her passion for nursing. Patty credits her vascular knowledge to the Center for Vascular Awareness, The Vascular Group, Linda Ward NP and one outstanding mentor, Deborah Guptil RN. Patty graduated from the State University of New York Polytechnic Institute with her Master’s Degree in Nursing Education in addition to her RN and BSN Degrees from Maria College of Albany.

Aside from the demands of work, Patty enjoys gardening and riding horses. She is also a certified riding instructor and co-owner of a riding stable in Greenfield, New York.

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Healthcare: Nursing

CWW Member Profiles Healthcare: Nursing

Sarah E. Schiermeister, RN, BSN Clinical Manager Specialist Gentiva Health Services OMAHA, NE

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arah E. Schiermeister, RN, BSN, is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare.

Sarah is a Clinical Manager Specialist with Gentiva Health Services.

For nearly forty years, Gentiva Health Services has been providing home health and hospice services to patients across the nation. Each year, Gentiva works with over 350,000 patients from more than 420 locations across the United States.

A seasoned nurse with over three decades of professional experience, Sarah specializes in nursing, nursing education, healthcare management, disease management, clinical and managed care, patient advocacy and relationship building.

Maintaining membership with the National Association of Professional Women, Sarah was recognized as an NAPW VIP Woman of the Year. She holds registered nursing licensures in nine states, with the ability to practice in 32 states.

In addition, she maintains affiliation with her local Chamber of Commerce, church and art museum, as well as organizations such as Open Door Mission and Christian Record Services for the Blind. Aside from the demands of work, Sarah enjoys exercising, literature and music.

Throughout the course of her education and training, Sarah earned her Bachelor of Science in Nursing Degree from Kearney State College.

To learn more, please visit www.gentiva.com.

Healthcare: Nursing

Terri S. MacCheyne, RN Director of Maternal Child Health Cayuga Medical Center SPENCER, NY

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erri S. MacCheyne, R.N., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Terri is the Director of Maternal Child Health at Cayuga Medical Center.

A not-for-profit acute care center, Cayuga Medical Center offers an array of medical services to the residents of the neighboring Tompkins, Cortland, Seneca, and Tioga counties. For over a century, the center has been providing their state-of-the-art diagnostic and treatment plans to serve the community with top tier healthcare services.

900-950 deliveries per year. As Director of Maternal Child Health, Terri specializes in unit management, labor and delivery and nursing. She is on the Board of Directors of the Mothers and Babies Perinatal Network of South Central New York, and maintains affiliation with the Association of Women's Health, Obstetric and Neonatal Nurses, National Association of Professional Women, American Cancer Society and the Cystic Fibrosis Foundation.

Recognized as an NAPW VIP Woman of the Year, Terri graduated from Tompkins Cortland Community College with an Associate’s Degree in Nursing.

Cayuga Medical Center is the first facility to introduce Mother-Baby Nursing, and they have approximately

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Susan C. Bailey, MSN, RN-BC, CLNC Nurse Paralegal SILVER SPRING, MD

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usan C. Bailey, MSN, RN-BC, CLNC is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare Consulting as a result of her role as a Nurse Paralegal.

TopNotch Legal Nurse Consulting, LLC. provides litigation support services to attorneys, specializing in cases where a medical or nursing expertise is needed. Through this consultancy, Susan is able to offer a myriad of services to support case development to help clients win more cases. TopNotch Legal Nurse Consulting LLC.’s litigation services increase cost efficiency within office environments by supporting clients with case preparation and other time saving litigation services such as screening cases for merit.

In addition to the legal aspect of the company, TopNotch is comprised of nurses who can help build a phenomenal case. Nurses employed by this consultancy have expertise in the health care arena that no one else does. Healthcare expertise coupled with a specialization in legal consulting, results in more successfully closed cases. From researching cases, finding expert witnesses, preparing interrogatories to organizing medical records, Susan ensures that TopNotch goes above and beyond the call of duty for clients.

With over 20 years of nursing experience, Susan easily transitioned into the role of a Legal Nurse Consultant.

Throughout her career, she has worked in both acute and ambulatory settings in military and civilian environments.

After spending years working in the system trying to create positive change and seeing the complexity of care increase, Susan became a nurse because she cares deeply about the wellbeing of others. Through exploring other venues in the nursing profession, Susan decided that she could make a great difference for others by heading into her current specialty and getting out of the hospital setting.

Her years of experience in addition to her innate drive to help others, makes Susan the perfect Legal Nurse Consultant who is always willing to serve her clients to the best of her abilities.

Throughout her educational career, Susan earned a Master's of Science Degree in Nursing from the University of Phoenix, and also holds a Bachelor of Science Degree in Nursing from the Cooperative Education Baccalaureate Program at Northeastern University.

For more information about Susan and TopNotch Legal Nurse Consulting, LLC., please visit www.topnotchinc.com.

Healthcare: Nursing

Roberta Becker-Pietrzykowski, RN Geriatric Nurse Supervisor Brittany Pointe Estates SOUDERTON, PA

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oberta Becker-Pietrzykowski, RN, is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Nursing as a result of her role as Geriatric Nurse Supervisor with Brittany Pointe Estates.

Established in 1972, Brittany Pointe Estates are an integral part of ACTS Retirement-Life Communities catering to those age sixty two and over throughout Philadelphia and its surrounding communities.

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In her current capacity, Roberta specializes in geriatric nursing and she has nearly sixty years of experience in healthcare. Outside of work, she enjoys reading and spending time with family. Roberta is married to Ted and together they have three children and five grandchildren.

Throughout the course of her education and training, Roberta earned her RN from the Harrisburg Polyclinic School of Nursing.

For more information, please visit www.actsretirement.org.

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Healthcare: Nursing

CWW Member Profiles Healthcare: Ophthalmology

Melanie Ann Bennett-Sims Ophthalmologist CarlinVision ATLANTA, GA

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elanie Ann Bennett- Sims is recognized by Continental Who’s Who as an Outstanding Professional in the field of Ophthalmology. Melanie is an Ophthalmologist with CarlinVision.

For over thirty five years, CarlinVision has built their practice and reputation on treating patients as individuals, and as their neighbors and friends. They are one of the few practices in the Atlanta area that offer not just one or two, but all of the options for patients who are tired of wearing glasses, and offer patients much more than regular eye examinations and prescriptions.

In her current position, Melanie focuses on all aspects of eye care, and her areas of expertise — corneal disease, glaucoma and ocular manifestations of systematic disease.

Melanie states her key to success is dedication and respect for her patients. Additionally, she is a Board

Certified Ophthalmologist, and Johns Hopkins fellowship trained Cornea Specialist. Melanie is listed among the Leading Physicians of the World, Top Doctor in Ophthalmology, and an American Medical Womens Association Janet M Glasgow Memorial Achievement recipent. She is a member of the American Academy of Ophthalmology, the American Society of Cataract and Refractive Surgery, and the Alpha Omega Alpha Medical Honor Society.

Throughout her education, Melanie earned an M.D. from Morehouse School of Medicine, and a B.S in Biology from Spellman College. She completed her medical training at the Morehouse School of Medicine in Atlanta, an internship at Shands Hospital in Florida and residency at the Georgetown University Hospital, Washington Hospital Center.

For more information, please visit www.carlinvision.com.

Healthcare: Medical Services

Lacey A. Hart, MBA, PMP Vice President of Strategic Planning and Delivery Brandix i3 ZUMBROTA, MN

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acey A. Hart, M.B.A., P.M.P., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Lacey is the Vice President of Strategic Planning and Delivery with Brandix i3.

Providing business improvement consulting, enterprise software development and ERP services, Brandix i3 offers international mobility solutions, strategic enterprise applications and process advisory services for industries such as healthcare, food and beverage, fashion and more.

As Vice President of Strategic Planning and Delivery, Lacey specializes in quality assurance, project management, change management, data analysis, strategic planning, leadership, team building and more. She is a member

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of the Healthcare Information Management Systems Society, American Medical Informatics Association and the National Association of Professional Women, where she was recognized as a 2014 VIP Woman of the Year.

Certified as a Project Management Professional through the Project Management Institute, Lacey enjoys being outdoors, cooking and sewing in her spare time.

Throughout the course of her education and training, Lacey earned both her MBA and BBA from American Intercontinental University. She holds an Associate’s Degree from Rochester Community College as well.

For more information, please visit www.brandixi3.com.

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Barbara M. Graffeo CEO and Owner ReXist360 /Style Index /City Hearts WESTBURY, NY

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arbara M. Graffeo is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Fitness. Barbara is the CEO and Owner of ReXist360 /Style Index /City Hearts.

ReXist 360 is a resistance training exercise program that focuses on working the major running muscle group; calves, hamstrings, and quads simultaneously to increase acceleration. Designed to enhance your current workout without unwanted pressures to the back, knee or ankles, ReXist 360 also aids in rehabilitation purposes by individuals performing routine rehabilitative exercises.

research, retail and wholesale. A member of the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year.

Outside of work, Barbara enjoys ballet, opera and working out. She volunteers her charity to organizations including the Food Bank of New York and NYC Ballet, as well as additional organizations in support of Pancreatic Cancer and Cystic Fibrosis research.

Throughout the course of her educational career, Barbara attended Marymount Manhattan College.

For more information, please visit www.rexist360.com.

In her current capacity, Barbara specializes in the development of fitness products, marketing strategy,

Health | Wellness | Fitness

Byrdie A. Schulz Owner, Licensed Therapist and Wellness Consultant Tranquil Touches of Wellness, LLC PLYMOUTH, WI

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yrdie A. Schulz is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Health and Wellness. Byrdie is the Owner, Licensed Therapist and Wellness Consultant with Tranquil Touches of Wellness, LLC.

In addition to her business, Byrdie is also a business professional mentor for the Blue Sky School of Professional Massage. The recipient of Outstanding Citizen of the Month, she enjoys reading, working with student massage therapists, gardening, volunteering and riding horses in her spare time.

Since 2007, Byrdie has been a nationally certified and state licensed massage therapist and bodyworker. Her areas of expertise include customer service, nutrition, massage therapy, personal training and wellness consulting. To keep up with the latest advancements in the industry, Byrdie maintains affiliation with Associated Bodywork and Massage Professionals and the National Certification Board for Therapeutic Massage and Bodywork as well as taking continuing education classes both in her field and related fields. She is also a past member of the Plymouth Chamber of Commerce, Plymouth Optimists and the National Association of Professional Women, where she was recognized as a 2011-2012 VIP Woman of the Year.

Throughout the course of her education and training, Byrdie earned her Associates in Applied Arts Degree in Business Administration from Suomi College (Now Finlandia University), a Bachelor’s Degree in Business Administration from University of Wisconsin at Platteville.

She holds a diploma in Fitness and Nutrition from Penn Foster Career College, as well as a diploma in Therapeutic Massage/Medical Track from Blue Sky School of Professional Massage.

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To learn more, please visit www.thetranquiltouch.com.

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Health | Wellness | Fitness

CWW Member Profiles Health | Wellness | Fitness

Carolyn Neufeld Recreational Therapist Health n Wellness with Recreation Therapy/ E-Scential Aromatherapy TRACY, CA

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arolyn Neufeld is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Health and Wellness. Carolyn is a Recreational Therapist with Health n Wellness with Recreation Therapy/ E-Scential Aromatherapy.

An enthusiastic, energetic health and wellness professional, Carolyn is a recreational therapist currently working within the California Department of Corrections and Rehabilitation where she works with inmate patients in a variety of settings.

Specializing in health and wellness, therapeutic recreation, leadership, time management, program development and more, Carolyn also maintains her home-based business and website, E-Scential Aromatherapy. E-Scential Aromatherapy forms individualized essential oils for memory stimulation and specialty oils for clients with chronic obstructive pulmonary disease as well as relaxation massage oils.

Additionally, Carolyn is an Independent Consultant with Arbonne International, where she works with clients seeking transformative products for the skin, hair and body.

Furthermore, Carolyn is certified in Therapeutic Recreation and CPR, and is a Women’s Fitness and Senior Fitness Specialist as well. To keep up with the latest advancements in the industry, she maintains affiliation with the American Therapeutic Recreation Association, California Park and Recreation Association, National Academy of Sports Medicine and the National Association of Professional Women, where she was recognized as a VIP Woman of the Year.

Outside of work, Carolyn enjoys aromatherapy, beading, ballroom dancing, spending time with friends and family and music. She donates her charity to organizations including the American Heart Association and the American Cancer Society.

Carolyn earned her BS and BA Degrees in Recreation Therapy and Liberal Studies with minors in Health Science, HDEV and Women’s Studies from California State University at East Bay. She also holds an Associate’s Degree in Engineering and Speech Therapy from San Joaquin Delta College.

Health | Wellness | Fitness

Dr. Darlene Magito McLaughlin, PhD Founder, Positive Behavior Support Consulting and Psychological Resources, PC CENTERPORT, NY

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r. Darlene Magito McLaughlin, Ph.D., is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Psychology as a result of her role as Founder of Positive Behavior Support Consulting and Psychological Resources, PC. A seasoned mental health professional with over two decades of professional experience, Dr. Magito McLaughlin works closely in the areas of consulting, developmental psychology, applied behavior analysis, broad systems change, functional communication, and more. In this capacity, she works with children on the autism spectrum and provides them with the necessary tools to regulate their behavior for future success.

Licensed and Board Certified in Behavior Analysis,

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Dr. Magito McLaughlin maintains affiliation with the American Psychological Association, ABAI, AIDD, APBS and the National Association of Professional Women.

Throughout the course of her career, she has traveled the globe speaking on behavioral support issues and strategies.

In addition, Dr. Magito McLaughlin has co-authored several publications that have been included in academic book chapters and empirical journals. Aside from the demands of work, she enjoys spending time with family, skiing and travel.

Furthermore, Dr. Magito McLaughlin earned her Ph.D. in Clinical Psychology from Stony Brook University, and holds both a Master’s Degree in Applied Psychology and Bachelor’s Degree from Adelphi University.

To learn more, please visit www.positivebehavior.org.

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Carmel T. Ross, MS, MFT Marriage and Family Therapist Heaven Sent Consultation HAYWARD, CA

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armel T. Ross, M.S., M.F.T., is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Counseling as a result of her role as Marriage and Family Therapist with her private practice, Heaven Sent Consultation.

of Marriage and Family Therapists, East Bay Association of Marriage and Family Therapists, Bay Area Black Mental Health Professional Network, Therapist of Color Peer Support Consultation Group, and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year.

Harnessing over thirteen years of experience, Carmel’s areas of concentration include: family therapy, consultation and clinical supervision, life transitions and employment issues. A Licensed Marriage and Family Therapist, she works with individuals and families, children and teenagers, as well as provides Christian and cultural counseling.

Aside from the demands of work, Carmel enjoys shopping, traveling and spending time with family. She volunteers with her local church and is an Ordained Elder as well.

Carmel works closely with clients struggling with parenting issues, as well as stress, trauma, grief, women’s issues, mood disorders, work-related issues, and more. To keep up with the latest advancements in the industry, Carmel maintains affiliation with the California Association

Throughout the course of her education and training, Carmel earned her Master of Science in Counseling from California State University- Hayward. Additionally, she holds a Bachelor of Arts in Psychology from San Jose State University and an Associate’s Degree from Chabot College.

To learn more, please visit www.heavensentconsult.com

Health | Wellness | Fitness

Denise V. Taddeo, MA, IHC Owner The Glitter Cookie, LLC FLORHAM PARK, NJ

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enise V. Taddeo, M.A., I.H.C., is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Counseling. Denise is the Owner of The Glitter Cookie, LLC. The Glitter Cookie, LLC is a uniquely precise health coaching and wellness counseling program targeting individualized success for each client. Besides health and wellness coaching, The Glitter Cookie works with clients seeking assistance in meal planning and healthy cooking strategies.

A seasoned professional with over two decades of professional experience, Denise’s areas of expertise include: counseling, wellness coaching, nutrition and personal wellness, chronic pain, pain management, neuropsychology and more. In addition to her personal sessions, she has been a professor at the County College of Morris for the past

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fourteen years where she teaches courses in psychology and education.

Furthermore, Denise holds certifications as an LPC (Licensed Professional Counselor), NBCC (National Board Certified Counselor) as well as a Health Coach certification through the Institute for Integrative Nutrition. A member of the National Association of Professional Women, Denise was recognized as an NAPW VIP Woman of the Year.

Outside of work, she enjoys spending time with family and friends, yoga and being outdoors. She also volunteers at the Park Ave Club Food for the Holidays and various animal welfare organizations.

Heavily trained in her field, Denise received an M.A. in Counseling, Mental Health and Nutrition from Montclair State University.

To learn more, please visit www.theglittercookie.com.

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Health | Wellness | Fitness

CWW Member Feature

SAFETY

Outranks Convenience and Social Acceptability in

Aesthetic Medicine

By Member

Connie Brennan, RN, CPSN, CPC Director of Medical Aesthetic Education Center for Advanced Aesthetics - Life Time Fitness

President/Founder Aesthetic Enhancement Solutions, LLC 5905 Troy Lane, N Plymouth, MN 55446 botoxconnie@yahoo.com

I

t has been said that the 21st century is the “Information Age” and the “Age of Information Overload.” How many times have you heard people say “just because you can find it on the Internet doesn’t make it true or credible?” Mass marketing and easy information accessibility provides consumers with countless medical choices, too many of which leads to confusion and potentially harm.

“The naïve consumer fails to recognize that the majority of available information on the Internet seeks to manipulate, rather than educate.” (Kim, 2006)

As such, today’s consumer has a number of potential venues to obtain facial rejuvenation procedures: the traditional Medical Aesthetic Provider’s (MD, NP, RN, PA) office; Medi Spas; “Botox parties” (Perry, 2013); and “Pump parties” (procedures are performed at homes, malls, trade shows, etc.). The latter two options, namely, “Botox and Pump parties,” while growing in popularity, convenient, fun, socially acceptable, and potentially a lower cost option to obtain treatment, should cause Medial Aesthetic Providers and consumers to reflect on one of the central tenets of the medical profession: “do no harm.”

The injection of neurotoxins (e.g., Botox, Dysport and Xeomin) and dermal fillers (e.g., Restylane Silk, Juvederm, Belotero, Voluma) is a medical procedure. Medical procedures must be performed by trained and experienced Medical Aesthetic Providers equipped with the appropriate license, and the recipient must be fully informed of what the procedure involves and what potential side effects could develop post treatment. The vast majority of medical procedures are performed in a properly designed and equipped medical office for many good reasons; one of the most important is to ensure that proper equipment, instruments, sterility and medicaments are immediately available should something go wrong. While adverse events associated with cosmetic procedures are rare, they do occur.

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Being prepared is the best policy for ensuring safety and “do no harm” is top of mind whenever a facial rejuvenation procedure is performed.

There are a number of checks and balances in place to ensure our clients are receiving their treatments as safely as possible. The Food and Drug Administration’s (FDA’s) role is to evaluate how robust the clinical evidence is in support of the efficacy and safety of a new medical device or indication. They also regulate the commercial distribution and marketing of medical devices and biologics but not the practice of medicine. The medical device and biologic manufacturer’s role is to demonstrate their product is safe and effective and to provide this information to the Medical Aesthetic Provider. The Medical Aesthetic Provider’s role is to: educate their client; consider their client’s request and exercise good medical judgment on the appropriateness of fulfilling the request; utilize the appropriate product in a safe and effective manner; manage client expectations; and follow a code of ethical conduct including maintaining the confidentiality of their clients. The client’s role is to be informed about the product and procedure they are about to experience, exercise their rights as a patient, and allocate the resources for the procedure and product they receive.

“

Being prepared is the best policy for ensuring safety and “do no harm” is top of mind whenever a facial rejuvenation procedure is performed.

”

While getting together with a group of friends to receive neurotoxin treatments or dermal filler injections over a glass of wine may sound like a good time, it is important for the client to realize that there isn’t enough attention given to each recipient during ”Botox or Pump parties” as there is during a traditional medical appointment (i.e., thorough analysis includes medical history, medication use, risks, adverse events, etc.). Stepping outside the clinic increases the potential for a suboptimal outcome. Medical Aesthetic Providers have an ethical obligation to educate their clients on how to advocate for themselves when it comes to receiving facial rejuvenation treatments.

The American Society for Aesthetic Plastic Surgery (ASAPS, 2008) advocates clients considering a non-invasive cosmetic procedure answer the following questions before receiving any treatment: 1. Have you been asked to provide a complete medical history? A client should fully disclose any medical conditions and medications they are taking including vitamins and over-the-counter drugs. Medical Aesthetic Providers use this information to select the most effective procedure and product, and thereby, minimize the potential for side-effects.

2. Have you been advised on alternative treatments? Part of the purpose of a pre-treatment consultation is the thorough evaluation of each client for whatever treatment is being proposed. In the case of neurotoxins, not everyone is an appropriate candidate.

For some clients, other treatments or even a surgical procedure may be more effective.

3. Have you been advised of the risks and given your informed consent? A client should make sure the benefits and risks are fully explained during the pre-treatment aesthetic consultation (Brennan, 2012).

Medical Aesthetic Providers use the consultation process to educate clients about the procedure under consideration.

Every procedure has inherent risks and benefits; a signed informed consent ensures there is the understanding of risks and benefits, and realistic expectations.

4. Is a qualified Medical Aesthetic Provider administering the treatment? While clinical studies have demonstrated cosmetic use of a neurotoxin is both safe and effective, every medical procedure has risks and possible complications. It is imperative that neurotoxins be administered by an experienced Medical Aesthetic Provider who understands facial anatomy, proven injection techniques, and what to do if there is an adverse event.

5. Is the physical setting appropriate for administering medical aesthetic treatments, including handling emergency situations? Any aesthetic injectable should be administered in an appropriate setting using sterile instruments and appropriate technique.

6. Do you know what you are being injected with?

Disturbing reports of clients being injected with everything from liquid silicone to baby oil and other unapproved products are appearing in the press on a regular basis.

Similarly, “black market” aesthetic products are making their way into the United States. (Barakat, 2013; St. Louis Business Journal Staff, 2013) Make sure the client confirms that the Aesthetic Injectable products they receive are obtained from an approved distributor and are not a cheaper product claiming to be FDA approved. con’t next page

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Healthcare: Aesthetic Medicine

CWW Member Profiles Aesthetic Medicine: cont’d from p.90

7. Are you willing and able to follow post-treatment instructions? Neurotoxins and dermal filler treatments recommend the client limit physical activity for a period following the injections. Failure to follow post-treatment instructions can lead to adverse events. In a party atmosphere, clients may tend to forget these restrictions, particularly if alcohol is being served. Clients must also be aware that alcohol consumption will increase their chance of bleeding and bruising. (Brennan, 2013) 8. Will you receive adequate follow-up care?

Neurotoxin and dermal filler treatments are temporary.

Follow-up care is an important part of the Medical Aesthetic

Provider-client relationship and should not be overlooked, even when treatment is administered outside of the usual medical setting.

“Botox and pump parties,” tradeshows, group venues, etc., may offer a potentially fun and convenient social opportunity for treating many clients in a high throughput manner to reduce the cost of treatment for both client and Medical Aesthetic Provider alike. But the risks can be high if Medical Aesthetic Providers aren’t at the forefront of client safety and education. Unless proper measures are in place to ensure both safety and effectiveness of treatments, I advise clients to enjoy the party and save their aesthetic facial injections for the Medical Aesthetic Provider’s office. ■

References ASAPS. (2008, May 19). Botox “parties” not just fun and games, advises The American Society for Aesthetic Plastic Surgery (ASAPS). www.surgery.org. Retrieved November 8, 2013 from www.surgery.org/media/news-releases/botox-parties-not-just-fun-and-games-advises-the-americansociety-for-aesthetic-plastic-surgery#.Un0XLEAB6Tc.email Barakat, M. (2013). Sales reps plead guilty in imported drugs case. Associated Press. Retrieved November 8, 2013 from http://abcnews.go.com/Business/ wireStory/sales-reps-plead-guilty-imported-drugs-case-20809077?singlePage=true Brennan, C. (2012). Art of the aesthetic consultation. Plastic Surgery Nurse, 32(1), 12 – 16; quiz 17-18.

Brennan, C. (2013). Dermal fillers and volume enhancers for facial rejuvenation. Plastic Surgery Nurse, 33(3), 118 – 130.

Kim, H. (2006). Wine, cheese and a dash of poison in the forehead: Exploring the evolution of the injectable filler industry and the consequent implications for regulatory action. Retrieved November 8, 2013 from http://dash.harvard.edu/bitstream/handle/1/9414576/KimA06.html?sequence=2 Perry, A. (2013). I’m having a Botox party! Mail Online. Retrieved November 8, 2013 from www.dailymail.co.uk/health/article-27199/lm-having-Botoxparty.html?printingPage=true St. Louis Business Journal Staff. (2013). Doctor gave patients Botox from unlicensed wholesaler, feds say. www.bizjournals.com.

Retrieved November 8, 2013 from http://www.bizjournals.com/stlouis/blog/2013/11/doctor-gave-patients-botox-from.html

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Frances R. Pisko Owner Walden Pond Craniosacral Therapy OLD FORGE, PA

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rances R. Pisko is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Holistic Healthcare as a result of her role as Owner of Walden Pond Craniosacral Therapy.

wellness coaching with Victory Nutritional International supplements, Herbal remedies and Young Living Essential Oils. Fran also works at the Scranton Jewish Community Center in their Cancer wellness program as their massage therapist.

Starting her career in 1991 as a certified nurse aide, Fran became interested in holistic health and massage therapy after her husband suffered with a head injury.

After his first craniosacral therapy session, her husband finally experienced the relief he was seeking and urged her to do the same, peaking her interest to learn more about holistic care.

Furthermore, Fran is both a member and the Chair for the Northeastern Unit of the Pennsylvania Chapter of the American Massage Therapy Association (AMTA). She is also a member of the National Association of Professional Women, where she was recognized as an NAPW VIP Women of the Year.

Since then, Fran has taken classes in craniosacral therapy through the Upledger Institute and has become a Licensed Massage Therapist and is presently becoming certified in Zero Balancing.

Fran specializes in craniosacral therapy, therapeutic and a variety of massage modalities, zero balancing,

Her favorite charities are the Keystone Rescue Mission Alliance, Individual Abilities in motion (I AM) for people with spinal cord injuries and the PA State Police Narcotic Agency. In her spare time she enjoys Kayaking, photography, writing poetry and mostly spending time with family and friends.

To learn more, please visit www.waldenpondtherapies.com.

Health | Wellness | Fitness

Johnny S. Loper Owner and Founder Jay Lo Fitness OLIVE BRANCH, MS

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ohnny S. Loper is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Health and Wellness. Johnny is the Owner and Founder of Jay Lo Fitness.

In 2005, Johnny left the minor league football field after playing for three years to embark on his lifelong dream of helping people attain their health and fitness goals.

In this capacity, his areas of expertise include: health and wellness, fitness, nutrition, and personal training.

Heavily knowledgeable in the fitness arena, Johnny has acquired several industry related certifications from the National Academy of Sports Medicine and the Aerobics and Fitness Association of America.

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Throughout the course of his career, Johnny was recognized in 2013’s Best of DeSoto County, and received the titles of Best Personal Trainer in 2013 in addition his induction into the Business Hall of Fame in 2014.

The 2009 winner of America's Next Fitness Star, Johnny has been featured on FOX 13 news and in his spare time, enjoys spending time with family and football. A past player himself, Johnny is a Dallas cowboys fan.

Reflecting on his educational career, Johnny graduated from South Carolina State University with a Bachelor’s Degree in Business Management.

For more information, please visit www.jaylofitness.com.

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Health | Wellness | Fitness

CWW Member Profiles Health | Wellness | Fitness

Kathleen A. Estabrook Founder Lotus Unfolding and Wellness Education SAN DIEGO, CA

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athleen A. Estabrook is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Health and Wellness. Kathleen is the Founder of Lotus Unfolding and Wellness Education.

A seasoned professional with over thirty five years of experience, Kathleen’s areas of concentration include alternative health methods, nutritional counseling, holistic health instruction and Qigong meditation. Maintaining affiliation with the National Association of Professional Women, Kathleen was recognized as an NAPW VIP Woman of the Year in 2013.

In addition, she is involved with a Buddhist meditation center and the San Diego Brain Injury Foundation. Outside of work, she enjoys writing, gardening, as well as Buddhist meditation and teaching Qigong.

Kathleen holds a Master’s Degree in Holistic Psychology from the University for Humanistic Studies in San Diego and a lifetime California teaching credential.

Looking into the future, Kathleen hopes to begin writing more, and to teach and mentor others in holistic self-care by guiding their growth toward radical health and transformation.

She is truly passionate about inspiring others and creating optimal health and wellness in their lives. Kathleen loves sharing these transformational journeys with her clients.

Health | Wellness | Fitness

Kelly L. Gemin Owner Kent Easthills Curves SPANAWAY, WA

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elly L. Gemin is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Fitness as a result of her role as Owner of Kent Easthills Curves.

Founded in 1992, Curves has grown to become one of the largest female oriented fitness chains in America.

By helping women transform their lives in all aspects of weight loss and working out, Curves offers fully integrated, personalized plans for individual success.

Following her career with the United States Army as a Family Readiness Support Assistant, Kelly and her husband recently decided to change gears and purchase a Curves fitness chain in Kent, Washington. In this capacity,

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her areas of expertise include business development, customer service and management.

A member of the Association of the United States Army and the National Association of Professional Women, Kelly was recognized as an NAPW VIP Woman of the Year.

Outside of work, she enjoys quilting and scuba diving.

Reflecting on her collegiate studies, Kelly earned a Bachelor’s Degree in Homeland Security and Emergency Management from the University of Maryland University College.

For more information, please visit www.curves.com.

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Patrice Sentino, LCSW-BACS, ACSW CEO Center for Hope Children and Family NEW ORLEANS, LA

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atrice Sentino, LCSW-BACS, ACSW, is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Mental Health as a result of her role as CEO of Center for Hope Children and Family.

Established in 2008, the Center for Hope Children and Family provides mental health counseling services to individuals, families and groups. With a team comprised of Board Certified Psychiatrists, Licensed Clinical Social Workers, Licensed Professional Counselors, Mental Health Professionals and Mental Health Specialists, the staff at the Center for Hope Children and Family offer their services to those in need in the surrounding New Orleans area.

As CEO, Patrice currently works in the areas of addiction counseling, behavioral health services, case management, crisis intervention, psychotherapy, and more. She dedicates her time to assist individuals within the community distressed by mental illness and emotional disturbance to work towards achieving their hopes, dreams and quality of life goals. In addition to her position with the center, Patrice is an adjunct lecturer at the University of Southern California, where she teaches policy and practice in social work organizations.

Patrice is currently pursuing her Doctor of Social Work in Clinical Practice and Leadership from the University of Tennessee at Knoxville. She holds a Master’s Degree in Social Work from Southern University at New Orleans in addition to a Bachelor’s Degree in Substance Abuse and Addiction Counseling from Southern University at New Orleans.

Throughout many challenges and a cumbersome lifestyle, Patrice has been able to balance an exceptional career, in which she participates in community activities and advocate for minorities and human rights of individuals throughout the Greater New Orleans area. Her outreach and commitment to families affected by HIV, mental illness, addictions and homelessness have been her passion and the driving force to her level of advocacy for hundreds of New Orleanians who have fought their challenges for years.

As a clinician, educator and visionary, Patrice works toward impacting ever-changing communities throughout the greater New Orleans area through innovative, cutting edge ideas.

To keep up with the latest advancements in mental health, Patrice maintains affiliation with the Academy of Certified Social Workers, Council on Social Work Education, National Association of Social Workers and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year.

Patrice’s hobbies and interests include attending her local church, spending time with family, reading, shopping and exercising. She is drawn to and passionate about charitable organizations such as ministry, helping the underprivileged and being involved in her community.

To learn more, please visit www.centerforhopeservices.com.

Human Resources

Susan E. Purl Accountant, HR Director, and Office Administrator The Ehlers Organization WEST CHESTER, PA

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usan E. Purl is recognized by Continental Who’s Who as a 2015 Pinnacle Professional Woman of the Year in the field of Human Resources as a result of her roles as an Accountant, HR Director, and Office Administrator for The Ehlers Organization.

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In her many roles with The Ehlers Organization, Susan excels in Accounting; Franchise Management; and Human Resources Administration.

Susan earned her M.A. in Human Resources Administration from the University of Phoenix.

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Health | Wellness | Fitness

CWW Member Profiles Information Technology | Telecommunications

Claudine Adams Chief Executive Officer Bravura Information Technology Systems, Inc. BALCONY, MD

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laudine Adams is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Information Technology. Claudine is the Chief Executive Officer of Bravura Information Technology Systems, Inc.

Recognized as the 2013 International Executive of the Year, Claudine served on the subcommittee of Governor Martin O'Malley and Lieutenant Governor Anthony Brown, and was ranked number 1 in the nation for her performance while working at Xerox.

As a female-owned, minority owned, small disadvantaged business (WOSB, SDB, with an abundance of Army, DoD and Intel community experience, Bravura strives to ensure top tier technical expertise and contemporary solutions to deliver preeminent value to both business partners and clients alike.

In addition, she was the main executive responsible for building Adams Communication & Engineering Technology, Inc. to attain over $170M in annual revenue and expanded the company to over 400 employees where she remains an owner to this day. Aside from the demands of work, Claudine enjoys spending time with her family and reading.

Amassing over twenty five years of professional experience, Claudine is responsible for the oversight of daily operations, profit and loss management, strategic operations, business development, marketing and more.

Furthermore, Claudine maintains affiliation with AFCEA, NMTC, Army Alliance, Industrial Representative’s Association, the John F. Kennedy Center for the Performing Arts and the Smithsonian Institute.

Claudine earned her Master of Theology from Calvary Christian College, and holds a Bachelor’s Degree in Psychology from the University of Pennsylvania.

For more information, please visit www.bravurainc.com.

Kim L. Bray, MS, BA, AA Central Region Procurement Manager Nexius Solutions, Inc. NEW BERLIN, WI

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im L. Bray, M.S., B.A., A.A, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Telecommunications. Kim is currently the Central Region Procurement Manager with Nexius Solutions, Inc.

Nexius specializes in delivering end-to-end network services, software, and business intelligence solutions to leading network operators and enterprise organizations, enabling them to deploy, optimize and monetize their networks more rapidly and efficiently. Through the company’s focus on software automation and self-performance, Nexius is uniquely positioned to help operators and enterprises accelerate their network and business transformations.

Founded in 2001 and headquartered in Allen, TX, today the company has over 1,000 dedicated professionals.

Kim has been a supply chain professional with over three decades of experience in logistics, all modes of

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transportation services, third party logistics, supply chain management, procurement, contract negotiations, project management, implementation, warehousing, process improvement, training, and customer service.

Kim is a member of the National Association of Professional Women. She enjoys a variety of outdoor activities: swimming, hiking, and spending time with her family and rooting on the Green Bay Packers. She loves volunteer work and donates her time to charities and organizations such as local food pantries, homeless shelters and women’s domestic abuse shelters.

Throughout the course of her studies, Kim has received her Master’s Degree in Supply Chain Management from Elmhurst College as well as her Bachelor’s Degree in Business Management from Concordia University of Wisconsin, and an Associate’s Degree in Logistics from Northeast Wisconsin Technical College.

For more information, please visit www.nexius.com.

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Ellen S. Harbour Manager Presales Consulting BMC Software DESTIN, FL

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llen S. Harbour is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Information Technology. Ellen is the Manager of Presales Consulting with BMC Software.

BMC Software remodels digital enterprises for businesses by utilizing their main six principles of transformation. The six principles are an intuitive user experience, actionable intelligence, adaptive automation, agile applications, optimized infrastructure and cost, and compliance risk and mitigation. By combining these principles, BMC helps businesses with any and all of their IT solutions.

A seasoned professional with over three decades of experience in the industry, Ellen is a ITIL v3 expert working

closely in the areas of IT service management, pre-sales, sales events, event management, process improvement, enablement, mentoring and more.

To keep up with the latest advancements in the industry, Ellen maintains affiliation with Women in Technology and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year. Outside of work, she enjoys travel, kayaking, golf and reading. Additionally, Ellen is passionate towards Alzheimer’s research organizations and wildlife protection.

Reflecting on her collegiate career, she graduated from Georgia State University with a BBA in Business Information Systems.

For more information, please visit www.bmc.com.

Dr. Anna W. Topol, PhD, CTO Chief Technology Officer for Distribution Sector IBM CLIFTON PARK, NY

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r. Anna W. Topol, Ph.D., C.T.O., is recognized

by Continental Who’s Who in the field of Information Technology as result of her current role as Chief Technology Officer for Distribution Sector at IBM and her scientific achievements.

She is an IBM Master Inventor and member of IBM Academy of Science. She has over 70 publications and 36 issued patents.

As Chief Technology Officer, Anna’s expertise is in the areas of IT strategy, program management, cloud computing, industry solutions, technical leadership as well as business development and intellectual property. She is known for her problem solving and public speaking skills.

She has over fifteen years of experience in the IT industry and works with clients in Distribution (Retail, Consumer Products, Travel and Transportation) and Communications (Energy and Utilities, Telco, Media and Entertainment) sectors.

Anna is a member of the National Association of Professional Women and was recognized as NAPW VIP

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Woman of the Year. In addition, Anna maintains affiliation with IEEE, SWE, and Leaders in Energy Research, Communications, Policies and Analysts communities.

She focuses on mentoring and STEM (Science, Technology, Engineering and Math) activities to coach new generation of technology specialists. Aside from the demands of work, she enjoys volleyball, reading and spending time with family.

Throughout the duration of her education and training, Anna obtained her Ph.D. and Master of Science in Physics Degrees from SUNY Albany, the State University of New York. She also holds a Bachelor of Science Degree with specialization in Physics, Mathematics and Computer Science from the University of Wisconsin-Milwaukee.

IBM is a global technology and innovation company headquartered in Armonk, New York. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries.

For more information, please visit www.ibm.com.

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Information Technology | Telecommunications

CWW Member Profiles Insurance

Carolyn Cook Conner Owner and CEO Cook Insurance Agent, Inc. HAZLEHURST, GA

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arolyn Cook Conner is recognized by Continental Who’s Who as a 2014-2015 Prominent Professional of Year in the field of Insurance.

Carolyn is the Owner and CEO of Cook Insurance Agent, Inc. Cook Insurance Agent, Inc was developed in 1997, and specializes in the sales of health, life and accident insurance. Carolyn’s expertise is in group, major medical, small and large groups, long term care, cancer, hospital, and dental plans, group life, group disability, horticulture, dancing and twirling. Before entering the insurance field, Carolyn taught twirling and dance at her own studio for forty two years. A true testament to her career, she dedicates her time off to continuously attend classes in the field to keep abreast of changing laws that affect her clients and protect their businesses.

In addition to her busy schedule, Carolyn also maintains memberships with various programs and organizations.

She is a member of NAPW, Chamber of Commerce Hazlehurst, American Cancer Society, Cystic Fibrosis, Georgia Association of Health Underwriters, National Association of Health Underwriters, and is the Membership Chairman of the South Georgia Association of Health Underwriters. As a result of her dedication and passion, Carolyn was honored with the title of Professional Woman of the Year 2013-2014 by NAPW. Outside of work, she enjoys traveling and spending time with her family, and her favorite vacation destination is St. Thomas.

Throughout the course of her education, Carolyn attended Brewton Parker College.

Insurance

Margaret Short Vice President Benefits Deland Gibson Insurance Associates WALTHAM, MA argaret Short is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Insurance as a result of her role as Vice President Benefits with Deland Gibson Insurance Associates.

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Maintaining affiliation with the National Association of Professional Women and MAHU, Margaret enjoys biking and traveling in her spare time. In addition, she is charitable towards organizations such as Habitat for Humanity, Doctors Without Borders and World Vision.

Founded in 1900, Deland Gibson is a third generation family run insurance agency amassing over $40,000,000 in written premiums. Client satisfaction is their top priority and the agents on staff strive to ensure each client is properly taken care of in the variety of areas they service.

Furthermore, she attended Boston University towards Doctoral studies in Classics and Classical Languages, Literatures, and Linguistics. Margaret also holds a BA/MA in Classical and Ancient Studies from SUNY Albany, the State University of New York.

With over twelve years of industry experience, Margaret’s areas of expertise include: benefits administration, employee benefits, healthcare reform and account management, as well as human resources, compliance, consulting and training.

For more information, please visit www.delandgibson.com

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Oliver Seitz Chief Financial Officer and Supervisory Director Munich Re SAN PAOLO, BRAZIL

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liver Seitz is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Insurance. Oliver is the Chief Financial Officer and Supervisory Director with Munich Re. Headquartered in Munich, Germany, Munich Re has grown to become one of the world’s leading companies specializing in reinsurance, primary insurance and international health business throughout the course of its 130 years in business.

For nearly a decade, Oliver has been serving as CFO and Supervisory Director where he works closely in the areas of accounting and asset liability management, budgeting, compliance and finances, human resources, insurance, risk management, strategic planning and more.

Having spent time in multiple countries throughout the course of his career, Oliver fluently speaks German, Portuguese and English, is proficient in Spanish and speaks the basics of French. Mastering these languages greatly helps him in international networking and endless business opportunities.

Furthermore, Oliver received his Master’s Degree in Economics and Business Administration from the University of Würzburg in Germany in addition to a Bachelor’s Degree earned in Brazil. He has studied at both Harvard Business School and IMD Business School as well.

For more information, please visit www.munichre.com

Law Enforcement

Patricia G. Rogers Corrections Lieutenant and Senior Associate Miami-Dade County Corrections and Legal Shield MIAMI GARDENS, FL

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atricia G. Rogers is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Law Enforcement and Legal Consulting as a result of her dual role as Corrections Lieutenant and Senior Associate with Miami-Dade County Corrections and Legal Shield.

Approaching retirement from her twenty seven year career in Corrections, Patricia is a seasoned professional specializing in corrections administration, and she is responsible for the management and oversight of fellow correctional officers, sergeants and corporals.

In this capacity, Patricia strives to ensure her fellow officers and staff members provide the essential care, custody

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and control of the facility’s inmates. In addition to working in Corrections, Patricia is a Senior Associate with Legal Shield where she works with businesses and individuals to help them obtain low cost legal advice. Patricia also trains new employees and teaches them the tools of the trade.

Moreover, Patricia maintains affiliation with the American Jail Association, National Jail Leadership Academy, Progressive Officers Club, North Miami Greater Chamber of Commerce, and Toastmasters International. Aside from the demands of work, she enjoys reading and research.

A graduate of St. Thomas University, Patricia earned her Bachelor of Science Degree in Organizational Leadership.

To learn more, please visit www.legalshieldassociate.com

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Insurance

CWW Member Profiles Landscaping

Nada F. Duna Senior Vice President Valley Crest SAN JOSE, CA

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ada F. Duna is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Landscaping. Nada is the Senior Vice President of Valley Crest.

Founded in 1949, Valley Crest has grown to become one of the nation’s leaders in landscaping services. Offering design, installation, maintenance, tree care services and more, Valley Crest is your number one choice for top tier landscaping work as well as customer service and satisfaction.

Amassing over twenty five years of industry experience, Nada specializes in commercial landscaping, client relations, budgeting, leadership, training and development and recruiting new employees. She is a Licensed Chemical

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Applicator and maintains affiliation with BOAMA, CREW, and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year.

Additionally, Nada is an Advisory Board Member of SJCCCS, and is a Board Member of the Silicon Valley Joint Venture for Water Conservation. In her spare time, she enjoys playing sports, watercolor painting and hiking.

Heavily educated in her field, Nada earned her Master’s Degree in Plant Pathology from California Polytechnic State University, as well as a Bachelor’s Degree in Horticulture from the American University of Beirut.

For more information, please visit www.valleycrest.com.

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Angela Morrison Partner Morrison Environmental Law TALLAHASSEE, FL

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ngela Morrison is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. Angela is a Partner with Morrison Environmental Law.

A seasoned attorney with over twenty-five years of experience, Angela specializes in environmental law.

Her areas of expertise include air quality and compliance, client satisfaction, practice operations, and strategic development.

The Founder of the Tallahassee Film Society, Angela maintains affiliation with the American Bar Association, Section of Environment, Energy and Resources, American Bar Foundation, Florida Bar Association, Air and Waste

Management Association and the National Association of Professional Women. Angela has also written several articles for both legal and technical publications.

Aside from the demands of work, Angela enjoys spending time with friends and family, swimming and listening to audio books. In addition, she partakes in pro bono work where she serves as an advocate for Americans with disabilities.

Throughout the course of her education and training, Angela obtained her Juris Doctor of Legal Studies from Oklahoma City University as well as a BA from Northeastern State University, where she graduated Summa Cum Laude.

For more information, please visit www.amorrisonlaw.com.

Law | Legal Services

Barbara J. O’Connell Vice President and Associate General Counsel Southwire Company, LLC ATLANTA, GA

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arbara J. O’Connell is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. Barbara is the Vice President and Associate General Counsel of Southwire Company, LLC, one of the largest manufacturers of wire and cable in the world, which is proud to have shareholders who believe in sustainability and giving back to the communities in which it operates.

matters and ERISA and human resources matters. Barbara maintains affiliation with the New York Bar Association, D.C. Bar Association, Yale Law School Alumni Association, Wounded Warrior Project, animal rescue groups and professional mentoring organizations.

Ms. O’Connell is a corporate attorney with 23 years of experience, both as in-house counsel and outside counsel, including counseling all sizes of companies — from Fortune 100s to garage startups, and their boards — on a full range of domestic and international matters including: securities, mergers and acquisitions, corporate governance, compliance, intellectual property, international expansion, commercial contracts and licenses, litigation, regulatory

Ms. O’Connell earned her J.D. from Yale Law School, and a BA in Linguistics and Philosophy from the State University of New York at Stony Brook. Ms. O’Connell is also a proud graduate of Raritan Valley Community College in Somerville, NJ.

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Outside of work, she enjoys reading, kayaking, and mentoring young professionals. In January 2015, Ms. O’Connell launched a program to provide young female professionals in the greater Atlanta area with senior level mentors.

To learn more about Southwire, please visit www.southwire.com.

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Law | Legal Services

CWW Member Profiles Law | Legal Services

Clare H. Abel Partner and Shareholder Burch and Cracchiolo, P.A. PHOENIX, AZ

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lare H. Abel is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services as a result of her role as Partner and Shareholder with Burch and Cracchiolo, P.A. Founded over four decades ago, the attorneys on staff at Burch and Cracchiolo have been nationally recognized by serving clients on a corporate, governmental and individual basis throughout the Southwest in an array of practice areas.

A seasoned attorney with over thirty years of experience, Clare’s areas of concentration include: administrative law and compliance, land use and zoning, liquor licensing, real estate development, regulatory licensing and more.

Maintaining an AV Rating with Martindale-Hubbell, Clare is a Fellow of the Arizona Bar Foundation and she maintains affiliation with the American Bar Association,

Maricopa County Bar Association, State Bar of Arizona, and the Arizona Planning Association.

Moreover, Clare is listed in the Bar Register of Preeminent Women Lawyers, and has been recognized by Best Lawyers in America, as well as Southwest Super Lawyers and Arizona’s Finest Lawyers in 2011. Additionally, Clare is a Certified Real Estate Specialist through the Arizona Board of Legal Specialization. Outside of work, she enjoys spending time with family and going to her son’s baseball games at the University of Arizona.

Reflecting on her collegiate career, Clare earned her JD from the Arizona State University College of Law, and holds a BA in Advertising from Texas Tech University, where she graduated with high honors.

For more information, please visit www.bcattorneys.com.

Law | Legal Services

Loretta S. Story Owner and Attorney Story Law BELLEVUE, WA

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oretta S. Story is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services as a result of her role as Owner and Attorney with Story Law. A seasoned attorney with over twenty five years of experience, Loretta’s areas of practice include family law, collaborative law, dispute resolution, domestic violence, mediation, and more. An AV rated attorney by MartindaleHubbell, Loretta maintains affiliation with the Washington State Bar Association, King County Bar Association, East King County Bar Association, King County Collaborative Law, National Association of Professional Women, Eastside Legal Assistance Program, and the International Academy of Collaborative Professionals. Furthermore, Loretta is a Founding member and Co-Chair of Eastside Collaborative

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Family Law, and has received countless awards and recognitions throughout the course of her career. She was recognized with the Washington State Bar Association’s Local Hero Award in 2011, and was selected as one of the 2010 Top Lawyers in Seattle Met Magazine. In addition, Loretta was chosen as 2009 Volunteer of the Year from the Eastside Legal Assistance Program. Outside of work, she enjoys golfing, reading and spending time with her grandchildren.

Loretta obtained her J.D. from Washington State Bar Association and holds a B.S. from Portland State University.

For more information, please visit www.storylaw.com.

To read Loretta’s ICE cover story, please see page 3.

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Hon. Dennis Lane, QC Arbitrator and Mediator ADR Chamber TORONTO, ONTARIO, CANADA

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on. Dennis Lane, QC. is recognized as a Pinnacle Professional in the field of Legal Services, as a result of his lengthy career as an Advocate, Judge and presently his role as Arbitrator and Mediator with ADR Chambers in Toronto.

Mr. Lane was appointed to the Superior Court of Ontario in October, 1989, after a thirty year career as a commercial litigator primarily with Osler Hoskin and Harcourt in Toronto.

While at the Bar he taught the Bar Admission Course, wrote a number of articles on legal subjects and participated in panels at meetings of the Canadian and Ontario Bars, the Canadian Institute, the American Bar, the International Bar Association, the Law Society of Upper Canada and frequently in the Court’s own educational programs. While on the Court, he presided in every section of the Court’s work, although in recent years his focus was on the Commercial List and the Divisional Court (an appeal Court).

Mr. Lane served as Acting Regional Senior Justice for Toronto in the Summer and Fall of 2007 and chaired the Court’s Facilities Committee for 16 years. In that capacity, he chaired committees planning courthouses throughout Ontario. In 2007 he retired from the Court and opened Lane Arbitration and Mediation Inc. to provide ADR services.

He also established a consulting practice advising

Litigators on their cases, including reviewing and advising on their written arguments, appeal documents and the like.

In 2013 he moved his practice into ADR Chambers, a group of lawyers and former judges providing arbitration and mediation services. In this environment he is glad to leave the administrative functions to others. In his current position, in addition to arbitrating and mediating, Mr. Lane continues his consulting practice, working with lawyers to develop the strong points in their case and the best language in which to put them to the court. After 50 years experience, he is a valuable resource for advice in the field of advocacy.

Mr. Lane earned his LLB Degree from Osgoode Hall Law School and a B.A. in History and Economics from Victoria College, University of Toronto. He is presently a member of the Toronto Commercial Arbitration Society, the London Court of International Arbitration, ADR Institute of Canada, and the Law Society of Upper Canada. He was a founding member of the Canadian Lawyers Liability Assurance Society and of the Advocates’ Society Institute. For some years he was a member of the National Association of Railroad Trial Counsel (U.S.), while successfully representing Chesapeake and Ohio Railroad in the largest litigation in its corporate history.

Law | Legal Services

William Friedman Principal and Attorney Friedman and Associates TORONTO, ON, CANADA

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illiam Friedman is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. William is the Principal and Attorney with Friedman and Associates.

Dedicated to helping clients in corporate and business settings, the attorneys at Friedman and Associates utilize their combined seventy years of experience to provide legal solutions for all of your business needs in a variety of practice areas.

A member of the Canadian Bar Association and Law

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Society of Upper Canada, William’s areas of concentration include: commercial law, corporate restructuring, corporate finance, divestitures, mergers and acquisitions, real estate transactions and litigation services. Maintaining an AV Preeminent rating from Martindale-Hubbell, William has authored multiple published works and is a past lecturer at Concordia University where he taught Public International Law from 1976-1978.

Throughout the course of his education and legal training, William earned his LL.B. from McGill University.

For more information, please visit www.legalpro.ca.

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Law | Legal Services

CWW Member Profiles Law | Legal Services

Jerome L. Ringler Partner and Attorney at Law Ringler Schmidt SANTA MONICA, CA

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erome L. Ringler is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services as a result of his role as Partner and Attorney at Law with Ringler Schmidt.

Ringler Schmidt services clients all over the local Los Angeles and Long Beach communities in a variety of practice areas.

Partnering with Catherine Burke Schmidt, Ringler Schmidt has grown to become one of California’s top preeminent law firms.

Specializing in business torts, catastrophic personal injury and class action proceedings, Jerome has been practicing Law for over thirty years. Throughout the course of his illustrious career, he has attained several multimillion-dollar verdicts and settlements for clients, and has been featured in the "best of" categories by several media and legal associations including Super Lawyer magazine, Los Angeles County Bar Association, Los Angeles Trial Lawyers Association, California Trial Lawyers Association and the Association of Trial Lawyers of America.

Moreover, Jerome is a member of the International Academy of Trial Lawyers and is a distinguished Diplomate on the American Board of Trial Advocates. He was the President of the Los Angeles Trial Lawyer Association in 1992, and enjoys public speaking in his time outside of the office.

Jerome has spoken at over twenty engagements for various organizations and conferences.

In addition, he has also been the recipient of several industry-related honors and awards. In 1996, Jerome was named Trial Lawyer of the Year from Verdictum Juris, (Jury Verdict Publishers) as well as Trial Lawyer of the Year by the Los Angeles Trial Lawyers Association in 1987.

Jerome earned his J.D. from the School of Law at the University of San Francisco and he also holds a B.A. from Michigan State University.

For more information, please visit www.ringlerschmidt.com

Law | Legal Services

Judith M. O’Donohoe Partner Elwood Law Firm CHARLES CITY, IA

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udith M. O’Donohoe is recognized by Continental Who’s Who as a 2014-2015 Leading Lawyer as a result of her role as a Partner with the Elwood Law Firm.

The Elwood Law Firm, started in 1907, presently has six partners and two associate attorneys. In addition, the firm has a legal support staff of thirteen legal secretaries, assistants and support personnel. Their areas of practice consist of litigation, tax, real estate, municipal law, family law, and probate. The firm has a Martindale-Hubbell rating of AV and is listed in the Martindale-Hubbell Bar Register of Preeminent Lawyers, a distinction limited to only the most distinguished law practices.

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As a leading attorney within the firm, Judith has over thirty years of experience in law. She specializes in personal injury, complex bankruptcy, school law, employment law, criminal defense, and more. In addition, Judith is affiliated with American Bar Association, Iowa State Bar Association, American Trial Lawyers Association, and the Iowa Trial Lawyers Association.

Judith has earned her Bachelor’s Degree from Carleton College, and then went on to receive her Juris Doctor, Cum Laude from New York University.

For more information, please visit www.elwoodlawfirm.com.

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Paul C. Riggs Founding Partner Riggs, Ellsworth and Porter, P.C. MESA, AZ

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aul C. Riggs is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services as a result of his role as Founding Partner with Riggs, Ellsworth and Porter, P.C.

Dedicated to providing aggressive and skilled representation, Riggs, Ellsworth and Porter, P.C. offers compassionate legal services in a variety of practice areas. With their main office located in Mesa, the firm provides assistance in personal injury, family law, criminal defense, medical malpractice services and more.

A seasoned attorney with over two decades of experience practicing law, Paul works primarily with family law. His areas of concentration include child custody and divorce,

child support and spousal maintenance, pre-marital agreements, as well as division of assets and business valuation. Paul also has a great deal of experience with trial work.

Outside of work, he maintains affiliation with the Family Law section of the Arizona State Bar Association and is an active committee member with the Boy Scouts of America.

Throughout the course of his education and training, Paul received his JD from the James E. Rogers College of Law at the University of Arizona in addition to a BS in Business Administration from Arizona State University.

For more information, please visit www.riggslaw.com.

Law | Legal Services

David W. Quinto Founding Partner Kupferstein Manuel & Quinto LLP LOS ANGELES, CA

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avid W. Quinto is recognized by Continental Who’s Who in the field of Legal Services. David is a Founding Partner of Kupferstein Manuel & Quinto LLP. With a staff having over 120 years of experience in law, Kupferstein Manuel & Quinto LLP specializes in intellectual property, entertainment and media, employment, class action defense, and general commercial litigation, and also offers employment law counseling and training. David and partner Phyllis Kupferstein were two of the four founders of litigation powerhouse Quinn Emanuel Urquhart & Sullivan LLP and all members of their firm cut their teeth at Quinn Emanuel.

David heads the firm’s intellectual property and entertainment litigation practice areas. For nearly 30 years, he was principally responsible for protecting the worldwide rights of the Academy of Motion Picture Arts and Sciences in its copyrighted Oscar statuette and annual awards telecasts, as well as its Oscar and Academy Awards marks. A member of the Los Angeles County Copyright Association and the Los Angeles Intellectual Property Association, David has also

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been chosen as a member of the Law Dragon 500 and featured on the front page of California Law Business.

In addition to serving as a long-time World Intellectual Property Organization (WIPO) domain name dispute resolution panelist, David was recognized as a 2013 Top Rated Lawyer in Intellectual Property nationally by American Lawyer Media and holds an AV Preeminent® rating with Martindale-Hubbell™. He has also authored or co-authored three cutting-edge legal resource books during his career.

His most recent , a practitioner’s guide to the ins and outs of prosecuting, defending, and avoiding trade secrets disputes nationally and titled Trade Secrets: Law and Practice, is in its third edition and is published

by LexisNexis.

David received his JD Degree from Harvard Law School, holds a B.A. Degree from Amherst College, and attended the University of Hong Kong School of Law as a Rotary Graduate Fellow.

For more information, please visit www.kmqlitigation.com.

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Law | Legal Services

CWW Member Profiles Manufacturing

Regina Lee Manuel Owner Jim Manuel Iron Works PFAFFTOWN, NC

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egina Lee Manuel is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing as a result of her role as Owner of Jim Manuel Iron Works.

Founded in 1977, Jim Manuel Iron Works started as a one man metal shop and throughout the years, has evolved into a full service manufacturing and metal fabrication company catering to all of your welding needs. Regina has carried out her late husband’s legacy by building the business to different levels.

Regina currently has two decades of technical experience and a subject matter expert in global project leadership.

Her areas of expertise include: leading cross-cultural teams, researching, designing, and deploying complex enterprise integration solutions. Specializing in leading delivery teams and delivering excellence to clients,

Regina is client focused with professional and extensive leadership that encompass not only technical infrastructure but focuses on future business requirements and technological developments.

A member of the National Association of Professional Women, Regina was recognized as an NAPW VIP Woman of the Year. She is also a MOBE Platinum Affiliate and outside of work, enjoys spending time with friends and family, travel, reading and cooking.

Heavily educated in her profession, Regina earned both her Ed.D. in Technical Educational Leadership and Master of Arts in Information Technology from Appalachian State University in addition to her BSBA in Management and Organizational Development from Mount Olive College.

To learn more, please visit www.jimmanuelsironworks.com.

Manufacturing

Solange Dantas Ferreira Miller Manager Boston BoatWorks, LLC EAST BOSTON, MA

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olange Dantas Ferreira Miller is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Manufacturing. Solange is the Manager of Boston BoatWorks, LLC.

Located in Boston's Inner Harbor, Boston BoatWorks is a full-service facility catered to all recreational and commercial boating needs. From the manufacturing of custom yachts to building and service repairs, Boston BoatWorks is your number one choice for pristine maritime services and vessel care.

As Manager, Solange works closely in the areas of accounting and finance, engineering, human resources,

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management, maritime operations, quality control, safety and health issues and more. Heavily educated and involved in the industry, Solange maintains affiliation with the Maritime Business Intelligence Group and the National Association of Professional Women, where she was recognized as a NAPW VIP Woman of the Year.

Throughout the course of her education and training, Solange earned her Master of Science Degree in Engineering and Industrial Management from the University of Aveiro in Portugal. Outside of work, she enjoys spending time with her children, reading and travel.

To learn more, please visit www.bostonboatworks.com.

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CWW Member Profiles Manufacturing

Susan M. Kohlberg Co-Owner Kohlfab, Inc. NEW CARLISLE, OH

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usan M. Kohlberg is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing. Susan is the Co-Owner of Kohlfab, Inc.

Kohlfab, Inc. provides the manufacturing of custom plastic creations for commerce and industry purposes. Offering services in the areas of literature displays, Point of Purchase (POP) displays, architectural and industrial furnishings, Kohlfab is your best choice for custom made and unique pieces.

Before taking this position, Susan recently retired after working for H&R Block for twenty one years as a Senior Tax Advisor 5. In her current capacity, she works closely

in the areas of business accounting, billing, taxes, payroll and office management.

A member of the National Association of Professional Women, Susan was recognized as an NAPW VIP Woman of the Year. Outside of work, she enjoys spending time with family. Susan has been married for 47 years and has 7 kids, 18 grandchildren and 6 great grandchildren.

Throughout the course of her studies, Susan attended Sinclair Community College.

For more information, please visit www.kohlfab.com.

Manufacturing

Donna C. Rutola Vice President Okay Industries, Inc. NEW BRITAIN, CT

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onna C. Rutola is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing. Donna is the Vice President of Okay Industries, Inc. Okay Industries, Inc. is one of the nation’s premier medical device component manufacturing companies. They specialize in the production of complex metal stampings, machined features, custom tubing products, and more.

Donna has been working with the company for over forty years and has held several positions throughout the course of her career before working her way up to Vice President. In this capacity, her areas of expertise

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include: administration, human resources, inside sales, purchasing, lean manufacturing, continuous improvement and strategic planning.

A member of the National Association of Professional Women, Donna was recognized as a 2014 NAPW VIP Woman of the Year. Outside of work, she enjoys gardening, travel and reading.

Reflecting on her collegiate studies, Donna earned her BS in Secondary Education from Southern Connecticut State University.

For more information, please visit www.okayind.com.

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Paula Castile Past President and Vice president Australian Dispute Resolution Association NEW SOUTH WALES, AUSTRALIA

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aula Castile is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Non-Profit Organizations. Paula is a past President and Vice president of Australian Dispute Resolution Association and has been on the Board for over 10 years holding various executive positions.

Established in 1985 at the forefront of dispute resolution in Australia, the ADRA works to bring together dispute resolution practitioners in order to offer essential dispute management, mediation, and resolution services.

With over two decades of professional experience, Paula specializes in dispute resolution, counseling, conflict resolution training, human resources, project management,

change management, team building, leadership and mentoring. In addition to working at the association, Paula has also been an ambassador for Macquarie University and has mentored final year students.

The recipient of NSW Premier’s Department Award for Fairness, Diversity and Social Justice in 2002, Paula enjoys theater, fine art, music, and painting in her spare time.

Throughout the course of her educational career, Paula obtained her Master’s Degree in Dispute Resolution from the University of Technology, Sydney as well as a Bachelor of Arts in Sociology from Macquarie University where she graduated with honors.

For more information, please visit www.adra.net.au.

Non-Profit

Earl Stevens, RAS P.M. Supervisor Behavioral Health Services PERIS, CA

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arl Stevens, RAS, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Social Services. Earl is the P.M. Supervisor with Behavioral Health Services.

Behavioral Health Services is a community-based, non-profit healthcare organization providing mental health, substance abuse, drug-free transitional living, older adult services, HIV/AIDS education and prevention, and various related health services to the local community.

In this capacity, Earl specializes in drug and alcohol rehabilitation services, and he is responsible for patient care and safety in a 50 bed detox and 150 bed residential setting.

He oversees the employees as well as maintains the day to day operations.

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Earl has been working at BHS for the past two years and has been in the industry for fifteen years.

Before taking his position with BHS, Earl served in the US Navy from 1968-1990 before retiring as a Chief Warrant Officer III. In addition, he served as an Instructor for three years in the US Naval Academy in Annapolis, Maryland.

Furthermore, Earl is a Certified Addiction Counselor, and holds a Certificate in Mental Illness from UCLA, and is a Registered Addiction Specialist (KAS) through the Brining Institute. In his spare time, he enjoys spending time with his family, and is on the Board of Directors of “Hole in the Wall”, which assists veterans struggling with addiction and PTSD. For more information, please visit www.bhs-inc.org

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Non-Profit

CWW Member Profiles Non-Profit

Sue Matthews President tay-bandz, Inc. /kids curing cancer NEW YORK, NY

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ue Matthews is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Non-Profits. Sue is the President of tay-bandz, Inc. /kids curing cancer, a 501(c)(3) non-profit organization dedicated to raising awareness and funding pediatric cancer research.

She is actively involved in advocating for children with cancer in memory of her 16 year old daughter, Taylor, who was a high spirited, fun loving child whose contagious laughter and smile could brighten anyone's day. Taylor remains a beacon of hope in the battle against pediatric cancer.

Sue has emerged as a spokes person for pediatric cancer.

As President of tay-bandz/kids curing cancer, Sue oversees all of the foundation’s grant making, fundraising activity, event planning and financial reporting. Today, tay-bandz has expanded its programs to a national level. Matthews collaborates with other cancer foundations, associations and societies as well.

Sue holds a Bachelor of Arts Degree where she majored in Accounting. She is a CPA and was a Senior Manager at Deloitte specializing in mergers & acquisitions.

Sue is a member of The Columbia’s Children’s Council at Columbia Medical University holding board member positions on the Finance and Strategic Planning Committees and is a member of The Coalition Against Cancer.

Sue is an Executive Mentor at Baruch College. She is currently a member of Cambridge Who’s Who, The New York State Society of Certified Public Accountants, The American Institute of Certified Public accountants, The Ben Applebaum Foundation, and The Woman’s Committee of the Museum of New York City.

Sue is writing a memoir of Taylor’s journey to help parents facing the tragedy of having a child diagnosed with cancer.

Her memoir will include practical advice as well as highlight Taylor’s celebration of life.

• National Gold Awareness Project, Committee Member July 2014-present • Woman's Leadership Exchange, Member June 2014-present • National Association of Italian American Woman, Member September 2014-present For more information, please visit www.taybandz.org

Who’s New at CWW (cont’d) Susan Kyle Financial Advisor Waddell and Reed Financial Advisors Susan L. Hickey Retirement Annuity Advocate Your Own Retirement, LLC

Susu M. Zughaier, Ph.D. Scientist Emory University

Tabatha R. Cave Field Project Manager Walmart Stores, Inc.

Taryn B. Robbs Office Administrator Q Solutions, LLC

Suzi J. Fletcher, CPA Owner C-Store and More, LLC

Tamatha L. Carbone Finance And After Sale Manager Ferrari and Maserati of Ft. Lauderdale

Teena M. Capshaw Library Manager Del Norte County Library

Susan M. Kohlberg Co-Owner Kohlfab, Inc.

Sydney Gottlieb Hirsch President Richard Marshall Fine Flooring, Inc.

Susan Matthews President Tay-Bandz, Inc.

Sylvaine N. Hughson Founder and Director SNH International, LLC

Susan P. Edwards Owner Enlighten Management Consulting

Sylvia S. Hughes Chemistry Supervisor Park Plaza Hospital

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Tammi Y. Stambaugh Material Accountability and Fleet Manager/ Site QA Representative DAHER-TLI UF6 Cylinder Service Center Tania Maciver Senior Analyst of the Global Thematic Fund British Columbia Investment Management Corporation (bcIMC)

Teresa K. McElhany Inspirational Speaker Hope and Beyond Teri MacNabb, C.P.A.,CPA Manager John A. Knutson and Co., PLLP Terri D. Gomez, Ph.D., LMT, BCTMB Owner Terri Gomez BodyWorks

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CWW Member Profiles Pharmaceuticals

Patricia A. English Director of Oncology Statistics Pfizer SAN DIEGO, CA

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atricia A. English is recognized by Continental Who’s Who as 2015 Woman of the Year in the field of Pharmaceutical Manufacturing as a result of her role as Director of Oncology Statistics with Pfizer.

In her current position, Patricia specializes in design and data analysis, tutoring, mentoring, oncology, biostatistics, and translational medicine. In addition, Patricia is a member of the American Statistical Association (ASA) and San Diego Chapter of the ASA, NAEA and CSEA, as well as Pfizer Global Health Fellows.

Furthermore, Patricia is an Enrolled Agent (EA) and has been the recipient of several awards including 2013 Woman of the Year by NAPW, as well as the ASA Connecticut Chapter Service Award in 2001. One of her most fulfilling

career accomplishments to date was in 2008 when Patricia spent four months in Rwanda as a Pfizer Global Health Fellow, where she worked with the Access program offering her services as a public health statistician.

Throughout the course of her studies, Patricia earned her DrPH with a Specialization in Biostatistics from the University of California, Los Angeles Fielding School of Public Health. She also holds an MS in Biostatistics from the University of California, Los Angeles Fielding School of Public Health and a BA in Mathematics from the University of California at Irvine.

For more information, please visit www.linkedin.com/pub/patricia-english/3/b00/1a0/.

Pharmaceuticals

Dr. Raul Demetrio Rendon, Pharm D RPH Pharmacist, Walgreens BAYTOWN, TX

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r. Raul Demetrio Rendon, Pharm. D. RPH, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Pharmaceuticals.

Dr. Rendon is a Pharmacist with Walgreens.

With over a century of innovation, leadership and expansion, Walgreens has grown to become one of the largest drug retail chains in the world with over 8200 locations in each state, District of Columbia, US Virgin Islands and Puerto Rico.

Dr. Rendon has been working for Walgreens for the past four years, and in his current capacity, he specializes in all aspects of the pharmaceutical industry, client relations, patient care, and more. In addition to his career with Walgreens, Dr. Rendon is also a musician. He plays

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the saxophone, and loves smooth jazz. He currently has a Christmas song now streaming on iTunes.

Furthermore, Dr. Rendon states his secret to success is his faith in God and parental support. His father was his biggest inspiration and mentor, and was the one who suggested he go into the pharmacy field. Outside of work, Dr. Rendon is a member of and plays saxophone for the Cristo Viene Church. He is heavily involved with his religion, he has conducted missionary work in Mexico in the past.

Throughout the course of his education and training, Dr. Rendon earned his Doctor of Pharmacy Degree from the University of Texas at Austin.

For more information, please visit www.walgreens.com

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Dr. Kelly A. Tomo, Pharm.D. Pharmacist Inova Health System VIRGINIA

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r. Kelly A. Tomo, Pharm.D. is recognized by Continental Who’s Who as a Pinnacle Professional in the Pharmaceutical Industry as a result of her role as a Pharmacist with Inova Health System, a leading not- for-profit health care system in the state of Virginia.

Dr. Tomo began her career with a residency at Inova Health System where she was offered a full-time position as a Pharmacist, a position she has held for the past seven years. She specializes in Pharmaceutical Sciences, Clinical Decisions, and is responsible for checking oral and intravenous medications before they leave the Pharmacy.

In addition, Dr. Tomo is a member of the American Society of Health-System Pharmacists. She also sponsors a child through World Vision and a friend doing missionary work through Campus Crusade.

Dr. Tomo earned a Doctor of Pharmacy from Ohio Northern University in 2003.

For more information, please visit www.inova.org.

Pharmaceuticals

Margo Hallman, PhD Pharmacy Manager Food City Pharmacy NEWPORT, TN argo Hallman D.Ph. is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Pharmaceutical Management. Margo is the Pharmacy Manager of Food City Pharmacy.

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In looking back, Margo remembers her favorite childhood pets: Lucky and Brandy were her family dogs and Penny and Tigger were her family cats. Her first job was flipping French fries at McDonald’s and never forgets what a good job she did.

Margo has over 28 Years of Experience as a Pharmacy Professional and currently specializes in Pharmaceuticals; Business Management; and Organizational Skills. In addition, Margo is certified to Administer Flu Shots and Immunizations.

Margo is a huge advocate for animals. She now has 3 dogs, 10 cattle, a cockatiel, and has had quite an assortment of pets throughout the years.

Margo grew up in Pottstown, PA. Her parents were her mentors and taught her great morals and values throughout her childhood which are responsible for her success. Margo had the desire to do better and clearly her determination to work towards her goals have paid off.

Margo goes above and beyond her call of duty and responsibility to her patients by promoting health and wellness and reaching out to her community presenting seminars to educate people.

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Her favorite place and most memorable moment was in 2008 when she went to Tahiti and stayed at Bora Bora where the water is really that blue. Her favorite color is turquoise, favorite food – Italian and her favorite sport is participating in Snow-skiing.

When people look back at Margo R. Hallman, PhD, she would like them to remember her as the one who “would help people, and was always friendly and compassionate”.

Margo holds a D.Ph. Degree from Temple University School of Pharmacy.

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Pharmaceuticals

CWW Member Profiles Public Relations & Communications

Alla Ruggaber-Mast Vice President Global Employee Communications with SAP SE WALLDORF, GERMANY

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lla Ruggaber-Mast is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Public Relations and Communications. Alla is the Vice President, Global Employee Communications with SAP SE.

Headquartered in Walldorf, Germany, with locations in more than 130 countries, SAP is the world leader in enterprise software and software-related services. SAP focuses on recruiting and retaining top talent and offers employees a flexible, rewarding, and diverse workspace, and their employees work in an inclusive environment that encourages free expression of innovative ideas.

In this capacity, Alla utilizes her fifteen years of experience working closely in the areas of corporate communications,

global employee relations and communications, human resources, internal communications, strategic communications, management, public relations and training.

Outside of work, she enjoys mountain climbing and skiing.

She also participates in volunteer work through SAP as well as local cultural and educational charity organizations.

Heavily knowledgeable in her industry, Alla earned her Bachelor of Arts Degree in PR/Marketing, English, and French from the University of Evansville in addition to a Business Degree from the University of Tübingen and a Diploma in Public Relations from the University of Frankfort.

For more information, please visit www.sap.com.

Public Relations & Communications

Alyssa S. Connell CEO Connell Communications & the Connell Aviation Group CEDAR FALLS, IA

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lyssa S. Connell is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Communications. Alyssa is the CEO of Connell Communications and the Connell Aviation Group.

A member of the Public Relations Society of America and National Association of Professional Women, Alyssa was recognized as an NAPW VIP Woman of the Year.

She was also named in the “Top 20 Under 40” Business Leaders by Courier Communications.

Connell Communications is among the nation’s preeminent public relations, social media and marketing consulting firms.

Utilizing over fifteen years of industry experience, Alyssa specializes in business development, corporate event management, public relations, strategic communications, copywriting, marketing, strategic planning, reputation management crisis communication and more.

Aside from the demands of work, Alyssa enjoys spending time with family, reading and running.

Throughout the course of her collegiate studies, Alyssa earned a Bachelor’s Degree in Electronic Media, Public Relations, and Political Science from Wartburg College.

Additionally, she holds various Master’s level certifications through the Public Relations Society of America.

To learn more, please visit www.connellaviationgroup.com.

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Dr. Elizabeth Haddon, EdD Writer McCance Books FLAGLER BEACH, FL

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of Professional Women, where she was recognized as an NAPW VIP Woman of the Year.

A seasoned professional with over thirty years of experience working with children and families in both educational and counseling settings, Dr. Haddon now devotes her time to writing about learning and communication issues in educational and work environments.

In her spare time, Elizabeth researches Autism, Biotechnology, Biomimicry (including Swarm Intelligence), best Educational Practices, and Learning Theory.

r. Elizabeth Haddon, Ed.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Publishing. Elizabeth is a writer with McCance Books, a new research and publication company.

The author of “Milo-Autistic Warrior,” Elizabeth has worn several hats in the education field. She was a school principal and psychologist and worked in a private practice setting as well. Furthermore, she maintains affiliation with the Florida Writers Association and the National Association

As part of her interest in the learning process, Elizabeth is also a certified dog trainer. She hopes to expand her understanding of communication by studying the relationship between service dogs and their owners.

Additionally, she donates her time and charity resources to the ASPCA and various animal shelters.

Throughout the course of her education and training, Elizabeth graduated from the University of Sarasota with a Doctorate in Education with a focus in Instructional Technology. She also holds a Master’s Degree in Psychology.

To learn more, please visit www.elizabethhaddon.com.

Publishing | Writing

Jo Johnstone Chief Executive Officer William Johnstone Net CHRISTIANA, TN

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o Johnstone is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Publishing. She is the Chief Executive Officer of William Johnstone Net. Jo has taken the reins of the business after the death of her uncle, and is currently maintaining the marketing, advertising, merchandising, and customer service aspects of the company. She helped found the business nine years ago, and she would like to dedicate this recognition to her late Uncle Bill, who is an author and the founder of William Johnstone Net.

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In addition to her position with the publishing company, Jo owns a farm with her husband, where they grow strawberries, blueberries, apples, and peaches. She maintains affiliation with the National Association of Professional Women, and is charitable towards her local Chamber of Commerce, Books for Troops, Goodwill, and Salvation Army organizations. In her spare time, Jo enjoys gardening and international and domestic travel.

To learn more, please visit www.williamjohnstone.net.

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Publishing | Writing

CWW Member Profiles Publishing | Writing

Ruth Barrett Published Author WOODBRIDGE, VA

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uth Barrett is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Writing. Ruth is a Published Author.

Ruth began working with the federal government in 1961 in a clerical position, where she grew to attain several positions throughout the course her career. Willing to learn everything she could to increase her credentials and move forward, Ruth moved from clerical work to investigator work and subsequently advancing into writing training manuals and supervisory work.

Upon retirement from a working for the federal government, Ruth embarked on a career in writing. A lifelong fan of reading, she decided she wanted to begin

writing her own stories. In this capacity, her areas of concentration include writing, editing and publishing.

She is the author of “New Beginnings”.

A member of the National Association of Professional Women, Ruth was recognized as an NAPW VIP Woman of the Year. In her spare time, she enjoys reading, writing, gardening and working out. She is also on the Board of Directors of with her local Community Home-Owners Association.

In addition, Ruth studied Sociology at Georgia State University, and briefly attended Young Harris College.

Looking into the future, she would like to continue writing, and is thinking about enrolling in online coursework towards earning a degree.

For more information, please visit www.rabauthor.com.

Publishing | Writing

Thomasena Martin-Johnson President and CEO T. Martin-Johnson and Associates OKLAHOMA CITY, OK

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homasena Martin-Johnson is recognized

by Continental Who’s Who among Pinnacle Professionals in the field of Publishing. Thomasena is the President and CEO of T. Martin-Johnson and Associates.

A seasoned writer with over five decades of experience, Thomasena is a published author and poet specializing in advisement, writing, editing, and publishing. With her expertise in cross cultural communication, her additional areas of concentration include higher education and instruction, staff development, curriculum development, and public relations.

In addition to her publishing business, Thomasena has taught at Langston University as a Professor of English and a Writing Lab Assistant from 2005-2010, where she taught courses such as Grammar, Literary Analysis, Research Writing and Poetry.

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To keep up with the latest advancements in the industry, Thomasena maintains affiliation with the The National Multicultural Writers Association, International Professional Women's Association, and the National Association of Professional Women. As a direct result of her successes, Thomasena was recognized as an NAPW VIP Woman of the Year for 2011-2012, and was honored with the Outstanding Leadership award from the International Women’s Leadership Association in 2013. In her spare time, she enjoys reading and travel.

Reflecting on her education and training, Thomasena earned her Master of Arts in French/English/History from Northeastern State University, as well as a Bachelor of Arts in Physical Education from the University of Kansas.

For more information, please visit www.eliteinspiration.com.

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Judith M. Durham- Smith Member of the Presidents Circle Licensed Associate Real Estate Broker Stribling NEW YORK, NY

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udith M. Durham- Smith is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Real Estate. Judith is a Member of the Presidents Circle, and Licensed Associate Real Estate Broker with Stribling.

Stribling is a full-service residential brokerage representing sellers, buyers, renters, landlords, and developers of luxury properties. Each of their more than 250 accomplished agents offers exceptional insight into numerous areas of our business, ensuring that every Stribling listing makes the most compelling impression on the marketplace.

Stribling gives sellers the specialized attention, confidentiality, expertise, and customized marketing they expect and deserve.

After relocating from the West Coast to New York City post graduate school, Judith spent ten years working as a social worker at Sloan-Kettering Memorial Hospital. It was in 1983 when Judith decided to change careers and dove into real

estate. She is truly passionate about real estate, and says changing careers was the best thing she ever did, and that she has never looked back.

Currently, Judith specializes in all aspects of real estate, but her expertise is within residential real estate, buying and selling, co-ops, condos, property management, assisting first time home buyers, contract negotiation, and more. Furthermore, she is a Certified Negotiation Expert, and has nothing but wonderful reviews and testimonials from clients. In her spare time, Judith enjoys attending the opera and theatre with her husband, who is a retired California State Superior Court Judge. She also enjoys music and dance.

Throughout her educational career, Judith earned a MSW in Social Work and Business from Portland State University, and a Bachelor of Arts Degree in Sociology from Nazareth College.

For more information, please visit www.stribling.com.

Real Estate

Laura Catrambone-Gerace Broker and Owner Coldwell Banker Stratford Place WESTCHESTER, IL

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aura Catrambone-Gerace is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Real Estate as a result of her role as Broker and Owner of Coldwell Banker Stratford Place.

Founded in 1906 by Colbert Coldwell, Coldwell Banker has become one of the most esteemed and premier residential real estate franchises. With nearly 85,000 agents across 47 countries, Coldwell Banker agents work with clients to place them the right home in the right location across the globe.

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Serving Cook and Dupage counties for over twenty-five years, Laura’s areas of expertise include: real estate development, residential sales, listings, first time home buyers, relocation buyers, move up buyers and more.

She maintains affiliation with the National Association of Realtors and received recognition from the President’s Circle (Top 5% in the Nation) for her successes.

A graduate of the University of Illinois at Urbana-Champaign, Laura earned a Bachelor’s Degree in Psychology.

To learn more, please visit www.laurasells.homesandland.com.

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Real Estate

CWW Member Profiles Real Estate

Diane Stone, CIAS, CNE, ABR, SRES Realtor Remax Estates Properties RANCHO PALOS VERDOS, CA

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iane Stone, CIAS, CNE, ABR, SRES, is recognized

by Continental Who’s Who as a Pinnacle Professional in the field of Real Estate as a result of her role as Realtor with Remax Estates Properties.

In her current capacity as a Realtor with Remax Estates Properties, Diane specializes in residential and income properties, investments, short sales, rebuilding, design and more. She assists both buyers and sellers with single family homes and multi-unit buildings, and has been recognized with several industry related awards throughout the course of her career.

Diane was the recipient of the Executive Club award for 2012, 100% Club for 2013, Top Agent #1 in Malaga Cove in April 2013, Top Agent #2 in Malaga Cove for October 2013, and was included in the Top 100 Agents – RE/MAX Estate Properties, 2013 YTD (Jan-Oct 2013) and the 2014

Five Star Real Estate Award. A member of the National Association of Professional Women, Diane was recognized as an NAPW VIP Woman of the Year for her accomplishments in the Real Estate industry.

Furthermore, she maintains affiliation with the California Association of Realtors, National Association of Realtors, local Chamber of Commerce, and is charitable towards organizations including the Children's Miracle Network Charity and local environmental and children's charities.

Aside from the demands of work, she enjoys dancing, music, theater, movies and swimming.

Reflecting on her educational career, Diane earned her Doctor of Pharmacy Degree from the University of Southern California, and also holds a B.A. in Psychology from UCLA, where she graduated Magna Cum Laude.

To learn more, please visit www.dianestonehomes.com.

Real Estate

Robert A. Moon (Bob), CRS Realtor and Broker Coldwell Banker KENNEWICK, WA

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obert A. Moon (Bob), CRS, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Real Estate as a result of his role as Realtor and Broker with Coldwell Banker.

Founded in 1906 by Colbert Coldwell, Coldwell Banker has become one of the most esteemed and premier residential real estate franchises. With nearly 85,000 agents across 47 countries, Coldwell Banker agents work with clients to place them the right home in the right location across the globe.

Servicing the Tri-Cities area of Kennewick, Richland, West Richland, and Pasco, Robert currently specializes

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in the areas of residential homes, buyer representation, buying and selling, first time home buyers, new home sales, relocations and more. He strives to ensure each of his clients are taken care of and with his focus on excellence in customer service, Bob has become one of the highest producing agents in his area.

Recognized as one of America’s Best Real Estate Agents (Washington) from realtrends.com, Bob enjoys coaching, cheering for his 4 children in many sports activities, and spending time with family in his spare time.

To learn more, please visit www.newhomestricitiesrealestate.com.

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Barbara Loman Dual Center General Manager Regus DAYTON, OH

arbara Loman is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate as a result of her role as Dual Center General Manager with Regus. Regus is the world's largest workplace solutions provider with more than 2,000 locations worldwide.

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As a Dual Center General Manager, Barbara is responsible for two Ohio Regus Business Centers; one in Sharonville/Blue Ash and the other located in the Beavercreek/Dayton area.

As General Manager, Barbara goes beyond simply overseeing the center's operations. She is also responsible for new business development, contract negotiation, profit and loss management, accounts payable and receivable,

team management and recruiting, facility care and management. With her excellent business acumen, outstanding customer service skills and the ability to effectively communicate with both her team and Regus clients, Barbara continues to keep both centers running at the highest possible level of success.

Barbara is a member of the National Association of Professional Women. Passionate about giving back to her community, Barbara is part of the Financial Task Force team at Belmont United Methodist Church, where she also teaches English as a Second Language. She is also a member if the Greene Optimist Club.

LinkedIn: www.linkedin.com/pub/barbara-loman/3/509/449

Real Estate

Wendy Kaough Inlow, GRI, ABR, SRS, MRP, SFR, SRES Realtor, RE/MAX Southwest Realty ANDREWS, TX endy Kaough Inlow, GRI, ABR, SRS, SRES, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate.

Wendy is a Realtor with RE/MAX Southwest Realty.

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Founded in 1973 by David and Gail Liniger in Denver, Colorado, RE/MAX is still owned by its founders to this day.

Starting out as a single office, RE/MAX has expanded into a global real estate network of franchisee-owned and operated offices. Today, the RE/MAX chain has over 90,000 agents and 6,000 offices in over 90 countries.

Wendy has been in the real estate industry since 2001, and in this capacity, she specializes in new home sales, listings,

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first time home buyers, buying and selling and buyer representation. She was recognized as one of "America's Best Real Estate Agents” in Texas, and in addition to her real estate career, Wendy also has a home business called The Angel Place, where she creates wood crosses. The Angel Place was implemented in loving memory of her daughter, Amber, who passed in 1996.

Holding industry related GRI, ABR, SRS, SFR, and THAS certifications, Wendy is a graduate of the Champion School of Real Estate.

For more information, please visit www.wendyinlow.m.remaxtexas.com

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Real Estate

CWW Member Profiles Real Estate

Deborah D. Houseal Accounting Manager AEGON USA Realty Advisors RIVERSIDE, IA

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eborah D. Houseal is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Real Estate as a result of her role as Accounting Manager with AEGON USA Realty Advisors.

Currently, Deborah works in the financial services area performing accounting, financial reporting, and risk management. She manages an accounting/administrative team that maintains several portfolios of commercial and agricultural mortgage loans for affiliated and non-affiliated clients. In addition, Deborah works on special projects, acts as liaison for the mortgage loan department for internal and external audits and regulatory examinations, and works with other areas within mortgage loans to ensure changes in processes do not cause the area to be out of compliance with current controls under the Sarbanes-Oxley Act and other Service Organization Control (SOC) reviews.

Previously, Deborah worked for McGladrey, a top 6 Audit and Consulting firm, where she was a Financial Institution (FI) Risk Management Consulting Manager. Deborah managed the FI consulting staff for Iowa, as well as provided internal control assessments to ensure compliance under the SEC’s Sarbanes-Oxley Act and the AICPA’s guidance for SOC reports for middle market financial institutions. In addition, she managed the progress of internal audit departments for multiple financial institutions.

Deborah received the National Association of Professional Women’s “Woman of the Year” award for 2011/2012 for her excellence and dedication within her profession. She has served as Vice President of the Institute of Internal Auditors (IIA), for the Heartland Chapter in Iowa, and is a member of the IIA as well as the Institute of Management Accountants.

Deborah enjoys spending time with her four children, ages 25, 23, 22 and 5. She also enjoys boating, redecorating her home and gardening in her spare time.

Deborah has spent hundreds of hours volunteering and serving as an officer for many school organizations for over 10 years, from elementary ESO parent groups to high school Athletic Boosters. Deborah and two other mothers organized the Coaches versus Cancer fundraiser for the Highland Community Schools in 2008, and ran the fundraiser for three years, raising thousands of dollars for cancer research. She enjoys spending time helping others, and volunteered her time to help repair homes after the 100 year flood in Cedar Rapids, Iowa in 2008.

Deborah earned her BA in Accounting from the University of Northern Iowa.

For more information, please visit www.aegonrealty.com

Who’s New at CWW (cont’d) Terri Dingle Owner Regency International Pageant

Thelma A. Stich, Ph.D., RN President, Founder and Owner Student Nurse Coach, LLC

Tiffany Becerra Recruiting Manager New Western Acquisitions

Trista Eggers Owner Spirit Energetics Freequency LLC

Terri S. MacCheyne, R.N. Director of Maternal Child Health Cayuga Medical Center

Thelma M. Glowacki Owner Say It In Stitches

Tina M. Ruggiero Founder Distinguished Society Destinations and Events

Uma Eyyunni, M.D.,Founder Mother’s City, Inc.

Tessa Brown, CHHC, AADP Certified Holistic Health Coach, AADP Nourish Your Life, LLC

Thomasena Martin-Johnson President and CEO T. Martin-Johnson and Associates

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Tom Love Real Estate Agent RE/MAX Master Associates, Inc.

Vanessa E. Griffin Chief Executive Officer North Stafford Farmer’s Market Verna Cornelius Estates Director Rodeo Realty

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Tom Love Real Estate Agent RE/MAX Master Associates, Inc. ARDMORE, OK

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om Love is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate as a result of his role as Real Estate Agent with RE/MAX Master Associates, Inc.

Founded in 1973 by David and Gail Liniger in Denver, Colorado, RE/MAX is still owned by its founders to this day. Starting out as a single office, RE/MAX has expanded into a global real estate network of franchisee-owned and operated offices. Today, the RE/MAX chain has over 90,000 agents and 6,000 offices in over 90 countries.

Having been in Real Estate since 1982, it is safe to say Tom is an expert in all aspects of the industry. His areas of specialization include residential and commercial real estate, buyer representation, new home sales, investment properties, first time home buyers and more. He holds ePro, CRS and GRI certifications, and was recognized as the Number One Real Estate Agent with RE/MAX in the state of Oklahoma.

A testament to his successes, Tom was honored by RE/MAX with the Lifetime Achievement award in 2013. The Lifetime Achievement award highlights Realtors who have earned over $3 million in gross commissions as well as the completion of seven years with the network. He has also earned countless recognitions and awards from RE/MAX throughout his career.

Moreover, Tom is a Founding Member of the Real Estate and Business Social Enterprises Association, and maintains affiliation with the Oklahoma Chapter of Certified Residential Specialists, Oklahoma Association of Realtors, National Association of Realtors, and Who’s Who in Oklahoma. In his spare time, he enjoys spending time with his family and Freemasonry. He is a 32nd Degree Mason with the McAlester Scottish Rite Consistory, and is the Past Master of Healdton Lodge #23.

For more information, please visit www.tomlove.com.

Real Estate

Patricia C. Nagler Senior Loan Officer PrimeLending DALLAS, TX

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atricia C. Nagler is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. Patricia is a Senior Loan Officer with PrimeLending.

From application through closing, the team at PrimeLending works with clients to ensure they are properly walked through the loan process, and more importantly, to ensure they understand each step of the home loan and mortgage process. With over $13 billion in annual sales, PrimeLending prides themselves on their top tier service and client satisfaction.

Currently, Patricia’s areas of concentration include real estate, financing, mortgage lending, government loans, first time home buyers, loan servicing and refinances.

To keep up with the latest advances in the industry, Patricia maintains affiliation with the MetroTech Leadership Academy, BNI, MetroTech Association of Realtors, Dallas Builders Association, National Public Radio and the National Association of Professional Women. Aside from the demands of work, she can be found biking, sailing, or skiing.

Throughout the course of her education and training, Patricia graduated from the University of Colorado with a Master of Public Administration Degree.

For more information, please visit www.primelending.com.

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Real Estate

CWW Member Profiles Real Estate

Sue Loyd Realtor Watson Realty Corp.

WINTER SPRINGS, FL

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hough born in Houston, TX and moved at age 7 to Keene, NH, Sue Loyd has been realizing dreams in Central Florida since 1983. Sue graduated Deans List from Chamberlayne Junior College in 1975 - Boston, MA with a degree in Interior Design, moved to Ft. Lauderdale and now resides in Winter Springs, FL.

Throughout the course of her career, Sue has served a broadly diverse customer base ranging from International Customers, First Time Home Buyers, Empty Nesters, Transferees, and Investors. Her customers especially praise her for listening to their needs in finding the perfect home, excellent communication through the entirety of the process, and relationship building skills. She makes it her personal mission statement to serve with loyalty, respect, and professionalism.

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Sue has achieved the designations of CRS, Certified Residential Specialist, CSP, Certified Short-Sale Professional, LRS, Leading RE Relocation Specialist, LSE, Leading RE Service Expert, LSS, and Leading RE Sales Specialist.

Additionally, she is an active member of the National Association of Realtors, Florida Association of Realtors, Orlando Regional Realtor Association, Watson New Homes Center, Watson Relocation Services, and the National Association of Professional Women. Her success and her fulfillment comes by having true joy serving others.

Since 1997, Sue has served the Central Florida Community as a Real Estate Professional. She and her husband Dan have raised three successful boys and now have five adoring grandchildren to round out the family.

For more information, please visit www.sueloyd.com

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Colleen S. Williams Finance Director Friendswood United Methodist Church FRIENDSWOOD, TX

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olleen S. Williams is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Religious Services. Colleen is the Finance Director of the Friendswood United Methodist Church.

The mission of Friendswood United Methodist Church is to share the life changing power of Christ everywhere and every day, and to spread his good news.

A seasoned financial professional with years of experience, Colleen currently specializes in accounting, budgeting, contract negotiation, finance, forecasting, leadership, general ledger, management, strategic planning, and

regulation compliance. She is responsible for the oversight of staff and daily operations as well.

Maintaining affiliation with the National Association of Professional Women, Colleen was recognized as an NAPW VIP Woman of the Year. Aside from the demands of work, she enjoys spending time with family, community outreach and watching sports. Colleen is an avid Green Bay Packers fan.

Furthermore, Colleen graduated from Sam Houston State University with a BBA, Management and Accounting.

To learn more, please visit www.friendswoodumc.com.

Religious Services

Martha Anne Langston Ministry Assistant and Secretary Belmore Baptist Church SAN ANGELO, TX

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artha Anne Langston is recognized by Continental Who’s Who with the Diamond Lifetime Achievement Award in the field of Religious Services as a result of her role as Ministry Assistant and Secretary with Belmore Baptist Church.

Force and her husband was in the Army. Martha has literally been a military brat all her life having been born in a military hospital. Martha has lived in Texas, New Mexico, Arizona, California, Florida, England and Germany as a dependent of her father. She has lived in Texas, California, Alaska and Germany as a dependent wife.

In her current position, Martha specializes in Religious Services and Computer Science.

Since Martha moved a great deal she had a variety of jobs: clerk typist for USAF Civil Engineering, key punch operator for USAF Intelligence, clerk typist for Army Intelligence, Girl Friday for a General Contractor, key punch operator for a military commissary, as well as a cashier and the commissary secretary. She worked for Copperas Cove City Government in the water department and helping in the tax department. She had a 20 year career with GTE/Verizon primarily as a system database specialist for traffic studies.

Martha went to a different school almost every year of her educational life. She split her senior year in High School between Choctawhatchee High School in Florida and San Angelo Central High School in San Angelo, Texas. She graduated from Central High. She originally attended the University of Maryland in Munich for two years. The University was located on McGraw Kaserne and was created as a two year program for military and diplomatic kids while their parents were located in Europe. Martha finished her college education by earning a Bachelors of Science Degree in Computer Science from Angelo State University. She is presently a member of NAPW and the Texas Baptist Ministry Association. Martha’s father was in the Air

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Martha is a widow. She has one son, Robert and his wife Christi and two grandsons, Ethan and Tyler. To keep her company in her home she has a little poodle named Cinder (short for Cinderella).

For more information, please visit www.belmorebaptist.net.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Religious Services

WHY IS GOOD

Customer Service ESSENTIAL TO

EVERY BUSINESS?

By Myron Curry

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ustomer service is the end-all to any company's success or failure. The customer is what provides the income that a company needs to thrive and determines whether or not a company can continue to stay in business.

Therefore, it is of the utmost importance that a high level of customer service always be something to strive for. Without continued excellence in customer service, a company's success is over before it starts.

Get to Know Them So many times we see a company provide what the customer is looking for and then send them on their way. In a bicycle shop, for example, a customer walks in and is obviously searching for something related to a bicycle. He or she mentions that a desire to purchase a new bicycle is what has brought them into the store that day. The shop owner has plenty of bicycles for sale, lets the customer find one they like, receives payment, and lets the transaction end there.

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Above all, remember that customer service is one of the most important things to consider in your business, second only to taking care of your employees.

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One thing to remember is that, often, the businessman or woman knows more about the product or service they are providing than even the most informed customer. Suppose that the customer in the bicycle shop picked out a street racing, ten-speed bicycle and the shop owner, neglecting to develop a personal relationship with the customer, let the customer's choice be the beginning of the transaction and the payment for said bicycle be the end of it.

Now, suppose that the same customer with a new street racing ten-speed bicycle was planning on taking that bicycle on a mountain trip through rugged and desolate trails. Obviously, the street racing ten-speed is not the best of choices for doing so. If the shop owner had taken the time to talk to the customer and ask questions such as, “So, planning on doing some riding? Where?,” he would have been able to suggest a better product and, hence, developed an appreciative bond between the business and the customer, causing the customer to, more-than-likely, make a return visit.

Make It Special Sometimes, excellent customer service calls for the unusual. Make an effort to go the extra mile and provide what is known as customer-led services. Some customers might work until 5:00 p.m., which is just when your store closes. Offering to let the customer shop after the store closes is catering to a customer's special needs and goes a LONG way in the relationship department. This sort of action also goes hand-in-hand with developing a personal relationship with the customer, as mentioned earlier. This example of customer service is something that can be used anywhere, from a small storefront business to a large corporation.

The point is, pay attention to special needs of your customers, whether he or she is a casual shopper or a corporate client, and you will be rewarded with continued business from that customer again and again.

Customer Service Starts at Home It is important to remember that good customer service starts with employees that are happy to serve the customer. Take care of your employees and they will take care of you. Make sure their needs are met and do what you can to create a workplace free from negativity and full of motivation and recognition for creativity.

Happy employees love their job and it shows when they provide a service or product to your customers.

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The point is, pay attention to special needs of your customers, whether he or she is a casual shopper or a corporate client, and you will be rewarded with continued business from that customer again and again.

Time's Up If an idea, plan, or strategy is not working, bring it to an end. So often, managers are faced with the realization that perhaps the system which was put in place to increase customer service is not going to produce positive results after all. Still, they are reluctant to drop the curtain due to pride or hoping that with just a little more time the plan could still be effective. Forget it. If it's not working, move on to something else. Shut it down and start something else. There is no use in wasting customers’ time and business in the hope that whatever method is being used will eventually work out. Out with the old, in with the new is good advice.

Above all, remember that customer service is one of the most important things to consider in your business, second only to taking care of your employees. Be willing to be flexible and get involved in the process of customer service in any way possible, no matter how high on the food chain you are. Not only will this serve as a good example to your employees but it will increase the level of service that your customers receive.

Customer Service Training Resources A huge selection of customer service training programs are available through Business Training Media's online corporate training site. To learn more, visit Business Training Media online. ■

Inner Circle Executive • Spring 2015 124

CWW • ICE MAGAZINE BUSINESS REVIEW • MEMBER FEATURE: CREDIT CARDS | MONIQUE M. MALDONADO

BUSI NESS REVI E W

CWW Member Profiles Retail

Angela A. Adkins Director of Operations StoreForce, Inc. GAINESVILLE, GA

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ngela A. Adkins is recognized by Continental Who’s Who among Outstanding Professionals in the field of Retail as a result of her role as Director of Operations with StoreForce, Inc.

StoreForce specializes in new store setup services and interior remodel of retail and business spaces. Offering aid in the creation of new storefronts, StoreForce partners with retailers in the general merchandise, home improvement and pharmacy industries in each step from installation and assembly to grand opening.

In her current position, Angela helps with the setup of operations and evaluates performance. She trains employees, and is responsible for all payroll, finance, and human resource matters. Angela also maintains correspondence with union offices, clients and field staff in addition to promoting StoreForce from sales to field in all facets.

Angela states the biggest challenge throughout her career path was converting her abilities and experience in retail to the fast pace management style of the merchandising and construction industry. The risk assessments and safety was a large portion of her learning curve along with the basic construction knowledge to meet the company’s needs.

She has worked hard to make an impact in a male dominated industry, and her advice to those starting out in the field is to “embrace the change every day and constantly be the vehicle for that change” and to immerse yourself with good vendors and utilize your networking abilities, because at the end of the day a good vendor can make or break your success.

Moreover, Angela is affiliated with the Laborers’ International Union of North America, International Union of Painters and Allied Trades, and the Brotherhood of Carpenters and Joiners as partners in business throughout the country.

She also maintains affiliation with the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of the Year. Outside of work, Angela enjoys spending time with friends and family as well as supporting local arts and humanities.

Throughout the course of her educational career, she studied History at Gainesville State College. Angela hopes to complete her MBA in the future.

For more information, please visit www.storeforceinc.com.

Retail

Karen L. Musick Owner Angel Baby Shabby Chic SEAL BEACH, CA

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aren L. Musick is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Retail as a result of her role as Owner of Angel Baby Shabby Chic.

Established a little over a year ago, Angel Baby Shabby Chic is a retail website offering a variety of handmade shabby chic baby treasures, from vintage items and antiques, to dolls, home décor items, bird cages and more.

The homemade items such as furniture take ten to fifteen business days to complete, while regular items are sent to customers in one to two business days.

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As Owner, Karen specializes in sales and retail, customized and handmade items, customer service, and marketing.

A member of the National Association of Professional Women, she was recognized as an NAPW VIP Woman of the Year. Outside of work, Karen enjoys spending time with family, traveling, ballroom dancing, movies, and attending concerts.

Throughout the course of her educational career, Karen earned an Associate of Arts Degree in Child Development from Santa Ana College.

To learn more and to view the wide selection of quality products, please visit www.angelbabyshabbychic.com.

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Phaedra R. Stewart Owner and CEO Seriously...Positive, LLC BALTIMORE, MD

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haedra R. Stewart is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Retail. Phaedra is the Owner and CEO of Seriously...Positive, LLC.

After recognizing all of the negative images that young girls are exposed to by media and television, Phaedra asked her eleven year old cousin, Kaiya to sit down with her and brainstorm positive messages for young girls. While brainstorming, Kaiya explained to Phaedra these positive messages should not be limited to girls, but boys and even adults too.

Taking this advice from her young cousin, Phaedra recruited her nine year old son, Khalil to help with male-oriented positive messages and with the help of the two children, Phaedra launched Seriously…Positive, LLC, a clothing line of apparel with positive and uplifting messages on them.

Since the launch of Seriously…Positive, Phaedra has come

across several organizations and events who have wanted to sponsor and donate to her cause. Keeping this in mind, she has successfully created a line of apparel for men, women and children with the goal in mind of uplifting her community through Seriously…Positive, easy to read messages.

A member of the Society for Human Resource Management and the National Association of Professional Women, Phaedra donates her charity to organizations such as Facing Autism and enjoys spending time with family in her spare time.

Phaedra obtained her MBA in Human Resources Management from the University of Baltimore Merrick School of Business in addition to a Bachelor’s Degree in Economics from Syracuse University.

For more information and to purchase Seriously…Positive apparel, please visit www.seriouslypositive.net.

Retail

Tabatha R. Cave Field Project Manager Walmart Stores, Inc. GAINESVILLE, VA

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abatha R. Cave is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Retail as a result of her role as Field Project Manager with Walmart Stores, Inc.

management, leadership and merchandising. She is responsible for the oversight of opening new stores including the installation of new equipment, ensuring compliance with the company and its legal policies, regulations, procedures, as well as overall sales.

Operating in over 27 countries across the globe, Walmart operates chains of large discount department stores and warehouse stores supplying consumers with their everyday needs. Ranging from food and beverages to pharmacy, furniture and clothing, Walmart helps people around the world save money and live better.

A member of the National Association of Professional Women, Tabatha was recognized as an NAPW VIP Woman of the Year. Aside from the demands of work, she enjoys cooking, reading, and travel. Tabatha donates her charity to organizations such as Habitat for Humanity, the Salvation Army and Special Olympics.

Maintaining over twenty years as a Walmart employee, Tabatha’s areas of expertise include project and operations

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Inner Circle Executive • Spring 2015 126

CONTINENTAL WHO’S WHO • ICE MAGAZINE

Retail

CWW Member Profiles Science & Technology

Ellen L. Behrens Software Developer / Analyst III Stanislaus County Community Services Agency MODESTO, CA

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llen L. Behrens is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Social Services. Ellen is a Software Developer / Analyst III with the Stanislaus County Community Services Agency which provides a wide range of services for Stanislaus County, California.

Ellen specializes in Web Design and Programming.

She is currently branching out into the design of Apple applications for the Agency. She also has experience in Government Computer Purchasing, Software License Compliance, and Physical Inventory. Ellen began working with computer companies in the Bay Area, and now, located in Central California, she progressed to her current technical position as Software Developer.

In order for Ellen to be where she is today, she invested time and funds in educating herself, and by taking advantage of opportunities at work to do her job to the best of her ability.

A major obstacle she has faced throughout her career has been criticism by others due to her degree in Music- people would often ask how she got into computers from a musical standpoint, but at the end of the day, Ellen says all experience can provide knowledge which can be used in other situations.

One of her greatest professional influences was her former employer, Sigrid Lorenzen Rupp, who was an architect.

She was a very independent woman and encouraged Ellen to be so as well. Rupp greatly supported Ellen during her time as an independent consultant, and she says she wouldn’t be where she is today if it weren’t for Sigrid.

Additionally, Ellen has assisted in the production of media for the agency, and worked on producing the 2012 calendar for the Child Abuse Prevention Council (CAPC).

In her spare time, Ellen enjoys dog obedience and fiber arts such as knitting and crocheting. She was a competitive swimmer for several years in her youth, and recently opened her home to a five year old Shetland Sheepdog rescue named Peavy.

One of Ellen’s favorite pastimes is travel, and she enjoys vacationing with one of her close friends. Her friend, Phyllis, is the Chair of the Department of History at the College of Charleston and a medieval historian, therefore each trip they take is always fun and insightful. Together, they have been to Germany, Ireland, England and Scotland.

Ellen attended Stanford University where she graduated with distinction, and received a B.A. in the study of music.

In addition, Ellen earned a Russian Translator’s Certificate for written Russian to English translation.

Who’s New at CWW (cont’d) Veronica A. Zielinski, RN, CEP Registered Nurse Geinsinger Medical Center

Victoria J. Mondloch, M.D. Owner and Physician Victoria J. Mondloch, M.D.

Vi Porter Doctor/ Minister VIPS Healing Ministries

Virginia C. Hammer Artistic Director Midlantic Theatre Company

Victor M. Revill Founder Revill Law Firm

Wendy Kaough Inlow Realtor RE/MAX Southwest Realty

Victoria A. Gutierrez-Vaughn Owner Bookkeeper’s Plus/ LA Bag Lady

Wendy L. Keller, M.A., OTR/L Owner and Founder LK Press- OTR

Victoria H. Bernstein Chief Financial Officer Stardust Capital

Wendy L. Lydia Owner Magic Valley Appraisal, LLC

127 Inner Circle Executive • Spring 2015

William F. “Bill” Julian Chief of Staff Julian Professional Services LLC dba The Smart Device Doctors William Friedman Principal and Attorney Friedman and Associates William M. Lachowsky Food Safety Education C oordinator Department of Food Sciences at the University of Guelph Yvonne Taylor, Ed.D. Certified Coach, Teacher and Speaker John Maxwell Team

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Dr. R. Kenneth Horst President H & I Agritech/Kellogg Agritech ITHACA, NY

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r. R. Kenneth Horst is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Research and Development. Dr. Horst is the President of H & I Agritech/Kellogg Agritech.

A seasoned professional harnessing over four decades of experience, Dr. Horst has dedicated a majority of his adult life to the research and development of plant science and disease. In this capacity, he conducts research on diseases caused by virus and virus-like agents in addition to his time spent teaching and lecturing. He has been teaching Plant Pathology at Cornell University since 1968.

In 2000, Dr. Horst was presented with the Distinguished Citizen Award by Massillon Washington High School, the high school he graduated from in 1953. He also was recognized by Sigma Xi Gamma Sigma Delta with a medal from The Warsaw Agricultural University at the 75th

Anniversary for the Faculty of Horticulture for "Contributions to the Faculty and the College" 1996.

To keep up with the latest advancements in the industry, Dr. Horst maintains affiliation with the American Phytopathological Society, International Society of Plant Pathology, International Society of Horticultural Sciences, American Association for the Advancement of Science, Committee Tissue Culture Association and the Society of American Florists. Dr. Horst recently published the ninth edition of his plant disease handbook as well as contributing to several field manuals.

Throughout the course of his education and training, Dr. Horst earned his Ph.D. in Plant Science as well as an M.S. and B.S. from the Ohio State University.

For more information, please visit www.hiagritech.com.

Wildlife Conservation

Maria C. Tabraue Vice President Zoological Wildlife Foundation MIAMI, FL aria C. Tabraue is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Wildlife Conservation. Maria is the Vice President of the Zoological Wildlife Foundation.

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Due to her extensive knowledge and passion for wildlife conservation, Maria is a featured regular on the El Happy Hour show, and has appeared on various television programs including Martha Susana, Cristina show, Sabado Gigante, Venom One, and Animal Planet.

Zoological Wildlife Foundation is a five acre zoo in Miami offering close and guided wildlife tours including hands on encounters with a vast variety of wildlife. Accredited by the Zoological Association of America, the zoo has everything from domestic animals and primates to large predatory birds, mammals, and more. Recently, the Zoological Wildlife Foundation was awarded with a Certificate of Excellence from Trip Advisor.

A member of the National Association of Professional Women, Maria was recognized as an NAPW VIP Woman of the Year. In her spare time, she enjoys reading, travel, and yoga. She is charitable towards local animal rescue organizations as well as the Humane Society.

As Vice President, Maria is responsible for the oversight of daily operations, and she handles the zoo’s accounting and financial records, as well as communications, marketing, management and more.

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Maria is a graduate of Nova University, where she obtained a Bachelor’s Degree in Management. Additionally, she holds a Legal Assistant Certificate from Florida International University.

For more information, please visit www.zoologicalwildlifefoundation.com.

Inner Circle Executive • Spring 2015 128

CONTINENTAL WHO’S WHO • ICE MAGAZINE

Science & Technology

CONTINENTAL WHO’S WHO

Dedicated to the Recognition of

Excellence

Our online Inner Circle global Network provides members proprietary access to high level professionals and executives.

CWW Inner Circle members interact, educate and create solid business relationships.

Co n t i n e n t a l WHO’S WHO

129 Inner Circle Executive • Spring 2015

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CONTINENTAL WHO’S WHO 33 West Hawthorne Avenue Valley Stream, New York 11580 516.825.5634 • Fax: 516.825.5661 www.continentalwhoswho.com

Dedicated to the Recognition of Excellence

As a member of the Continental WHO’s WHO of National Business Leaders, you are an integral part of our exclusive network. Your input and direction serves to support members as they reach for new goals. Likewise, you may achieve your business goals when you rely on your fellow members. Maintaining exclusivity is one of our primary concerns so that we may better provide you with opportunities for quality networking. To that end, we ask for your help in nominating persons whom you feel would be valuable additions to CWW. You may print this page and complete the form below, or jot down the requested information and submit your nominees in one of the following ways: Fax to: 516.825.5661

Mail to: Continental Who’s Who 33 West Hawthorne Avenue Valley Stream, New York 11580

We value your opinions and recommendations, and thank you in advance for taking the time to nominate mentors, colleagues, and/or employees.

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Telephone nominations cannot be accepted. Nominations must be mailed or faxed to Continental Who’s Who.

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(please print clearly)

COMPANY

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Inner Circle Executive • Spring 2015 130

CWW NOMINATION BALLOT

Continental Who’s Who Nomination Ballot

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