New MBE Certification Welcome Packet

New MBE CertiďŹ cation Welcome Packet

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ONGRATULATIONS! You have successfully completed the certification process and are now an NMSDC-certified Minority Business Enterprise (MBE). Through this Welcome Packet, you will learn about the Benefits of being Certified, Ohio MSDC Expectations, the Programs and Services we offer, as well as, find the answers to several Frequently Asked Questions.

If the many benefits of NMSDC Certification can be summed up in one word, that word is access.

Certification gives MBEs exclusive access to top corporate purchasing agents, premium networking events, searchable supplier databases, business development programs & events, and meaningful introductions to nationally-known corporations.

Additionally, Certification offers: • Nationally-recognized Minority-owned Business Enterprise (MBE) Certification • Exposure to business opportunities – more than 2/3 of certified MBEs confirm an increase in revenue by partnering with Corporate Members.

• Listings in the National MSDC supplier database, accessible by Corporate Buyers nationwide • Participation in technical training seminars hosted by leading corporations – learn about what they buy, how they source, and how suppliers can compete for opportunities • Second Tier and MBE-to-MBE spend business opportunities • Invitations to private networking, corporate matchmaking and procurement events • Opportunities to compete for prestigious local, regional, and national supplier excellence awards • Access to educational trainings and systems that meet you where you are today and grow you to where corporations are attracted to you

WELCOME from the PRESIDENT On behalf of the Ohio Minority Supplier Development Council, it is my pleasure to congratulate you on your new MBE Certification with the National Minority Supplier Development Council (NMSDC) network. As an NMSDC certified MBE, you are in the unique position to promote and market your services to prospective corporate buyers who are looking to build relationships with trusted minority-owned businesses. NMSDC certification is considered the gold standard in supplier diversity and can improve the financial performance of companies who want to connect with privatesector buyers.

Through partnerships with corporate, educational and government member organizations, we offer a wide range of opportunities that help our certified MBEs gain access to America’s largest and most influential companies around the world increasing their visibility and overall growth.

I encourage you to become involved with the Council and explore the opportunities we have available. Certification is the first step among many to growing your business!

Best regards,

Jacqueline D. Neal President & CEO Ohio Minority Supplier Development Council

WELCOME from the MBEIC CHAIR It is my honor and distinct privilege to serve as your Chair of the Minority Business Enterprise Input Committee (MBEIC). The MBEIC is a Standing Committee of the Ohio MSDC Board of Directors.

The function of the MBEIC is to provide advice and guidance to the Board of Directors regarding the programs operating under the auspices of the Ohio MSDC. In short, the MBEIC is the “voice” of MBEs. Through the efforts of this committee, we are building an understanding and a bridge between Corporate Members and MBEs. I don’t work alone on your behalf. There are MBEIC Vice Chairs in the Greater Columbus, Cleveland, Cincinnati and Dayton regions who meet regularly to hold statewide and regionally-focused activities and events that aim to enhance minority economic development & the overall success of MBEs in Ohio.

As your Chair, I will engage you, our Member Organizations, and other Councils to help identify ways we can strengthen existing relationships and develop new solutions that will promote revenue opportunities for MBEs. Best regards,

Christopher Christopher Che MBEIC Chair Ohio MSDC Board of Directors

President & CEO Che International Group, LLC

WELCOME from the BOARD CHAIR Hello Newly Certified MBE! As Chair of the Ohio MSDC Board of Directors, I would like to welcome you as a newly certified MBE. You are a part of the Ohio MSDC’s vital and growing supplier community and you have a great opportunity to help shape the Council to meet your needs and those of other MBEs. As the Board Chair, it is my responsibility to provide leadership and guidance to ensure the Council is effective in accomplishing our mission.

Through teamwork and a cohesive culture, the Council facilitates positive connections between our certified MBEs and Corporate members. My objective and the objective of the board and the Council is to make sure that the Council adds value to your business and to our corporate members.

I ask that you take advantage of the benefits your new certification provides your company. Become involved with the Council’s various programs, events and committees – by doing so you will make the most of your Certified status through development and networking.

Congratulations on taking a significant step in the development of your business!

Elly Elly Bradford Chair Ohio MSDC Board of Directors

Senior Manager, North American Purchasing Honda of America, Mfg.

MBE certification is an intensive qualifying process that assures member organizations that your business is a viable enterprise. Certification demonstrates your initiative to grow and develop your business. One of the benefits of certification is access to the many programs, services and opportunities available exclusively to our MBEs. The next few pages will outline some of these exclusive opportunities and highlight some frequently asked questions.

If you have additional questions or concerns, please contact a member of the Ohio MSDC Certification Staff via e-mail or phone:

Mara C. Flood, MSA Director of MBE Services & Programs mflood@ohiomsdc.org (614) 225-6959

Terrell Knight MBE Services Manager tknight@ohiomsdc.org (216) 363-0004

MINORITY BUSINESS ENTERPRISE INPUT COMMITTEE The Minority Business Enterprise Input Committee (MBEIC) is a committee of the OMSDC Board of Directors. The MBEIC is your voice to the ear of the Board. Participation in the MBEIC adds value to your certification by providing by an avenue to become involved in driving the activities of the Council.

ROLES & RESPONSIBILITIES OF THE MBEIC • • • • •

Act as liaisons between the minority business community and council members.

Assists the Council with outreach efforts to minority businesses.

Identify minority owned businesses and encourage their participation with Ohio MSDC. Advise and make recommendations to the Council on minority business priorities.

Serve on the Board of Directors as well as Ohio MSDC committees.

Our Vision is to be the driving force in assisting certified MBEs to achieve size, scale, capital, technology and profit.

Our Mission is to be an effective voice and resource for certified MBEs in achieving business success by: • • •

Increasing procurement and business opportunities for certified MBEs. Sharing knowledge, information and connections for substantial growth.

Supporting MBEs ability to compete in the open market.

Chairperson…………………………………

Christopher Che, Presdent & CEO Hooven-Dayton Corporation (937) 233-4473 | cche@hoovendayton.com

Cincinnati Vice Chair………………………

Carl Satterwhite, President & CEO The RCF Group (513) 612-7303 | carl@thercfgroup.com

Cleveland Vice Chair………………………

Kimberly Martinez-Giering, President & CEO KLN Logistics Corporation (440) 816-1505 | kgiering@aitworldwide.com

Columbus Vice Chair…………………………

Dr. Sharad Thakkar, President Polymer Technologies & Services, Inc. (614) 939-5500 | sharad@polymertechnologiesinc.com

Dayton Vice Chair……………………………

Chad Diggs, CEO Dayton Frozen Solutions (937) 223-3138 ext. 4 | cdiggs@daytonfrozen.com

SUPPLIER DIVERSITY EXECUTIVE EDUCATION PROGRAM OVERVIEW The Ohio Minority Supplier Development Council has a 45 year legacy of helping corporations establish strong supplier diversity programs and for being an advocate for minority businesses, which makes Ohio MSDC uniquely qualified to partner with the Ohio State University Fisher School of Business. Together this program offers MBEs a new opportunity in training and development. Partnering with a world-class university is a continuation of the commitment to growing minority businesses that in turn, have a quantified impact on the state of Ohio and the country.

One measure of success is that the program aligns with Ohio MSDC’s goals and objectives: • •

Create and deliver development opportunities for the enhancement of MBEs to help MBEs be stronger suppliers to corporate partners Help facilitate the employment and economic development of minority communities.

BENEFITS Focusing on operational excellence and success makes this program unique in the MBE education and development space when compared to other national executive education programs.

Program will: • • •

Help participants become stronger suppliers to corporations Guide them through course work that facilitates in-depth thinking about operational excellence and project readiness Assist participants in addressing a specific challenge or opportunity facing their business

MBEs will be required to identify a business challenge and/or opportunity that will help move their business forward. The MBE Executive Education program will provide classes and assistance in addressing the business challenge and/or opportunity. These wrap around services are distinctively different when compared with any other program currently offered for MBEs. A certificate will be given to the MBEs who successfully attend and complete the program during an end of program reception.

CORPORATE PLUS A PROGRAM OF THE NMSDC Corporate Plus is a national membership category for Minority Business Enterprises (MBEs) designed to recognize their national capabilities, bring them to the attention of more National Corporate Members, and expand their participation in the NMSDC network. The Corporate Plus program is a direct result of increasing requests from National Corporate Members that the NMSDC assist them in location more minority businesses with capacity for national contracts.

Many corporations report they are consolidating their supplier base in an effort to control total supplier quality management and costs, while at the same time increasing partnerships with Minority Business Enterprises (MBEs) that can provide creative solutions for meeting business initiatives.

While Corporate Plus® provides access to large MBEs, it also offers a way to positively influence growth and expansion of smaller MBEs. Corporate Plus® members provide additional opportunities to other MBEs through continued development of their own minority supplier development programs.

This means more MBE inclusion in the overall supply chain.

Corporations drive the Corporate Plus program, Corporate members are asked to: •

Identify those MBEs with which their company has had successful national agreements.

•

Ask those national MBEs to become National Corporate Plus Members.

•

Complete the NMSDC Corporate Plus Membership Form jointly with the recommended Corporate Plus candidate(s).

Everyone wins through the Corporate Plus program: •

National Corporate Members will have a proven list of experienced national MBEs that have been recommended by other major corporations.

•

National Corporate Plus MBEs will have greater access and opportunities to other National Corporate Members.

•

National Corporate Plus Members will provide additional opportunities to other MBEs through continued development of their own internal minority business development programs.

•

Minority businesses are one of the fastest growing business segments, and they are well-positioned to contribute both to job growth and to the overall economic health of minority communities and the country as a whole.

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CORPORATE PLUS A PROGRAM OF THE NMSDC Why Should Minority Business Join Corporate Plus?

•

Increases opportunities to expand contracts with National Corporate Members beyond the traditional networking sessions.

•

Provides continuing national exposure of MBEs who have gone to the next level and are capable of meeting National Corporate Members requirements on a national basis.

•

Creates more visibility to major corporations because of heightened awareness of National Corporate Plus Members’ capabilities through recommendations made by other major corporations.

•

Enhances abilities to positively influence growth and expansion of smaller MBEs by providing expertise and additional opportunities through internal minority business development programs.

•

Provides access to a full-time NMSDC Director of New Business Development who can provide ongoing linkage to National Corporate Members who are seeking MBEs of Corporate Plus caliber.

Which Minority Businesses are eligible for the Corporate Plus program?

1. MBEs recommended by a National Corporate Member of the NMSDC. 2. MBEs doing business on a national basis, with confirmation provided by the National Corporate Member who recommended participation in the Corporate Plus program.

3. MBEs that are certified by the NMSDC – affiliated council closest to their headquarters.

4. MBEs pay annual national membership dues.

5. MBEs are strongly encouraged to have or develop their own internal minority business development program, and report results to NMSDC. For More Information Contact: Gladys Conde, Manager, Enterprise Learning Solutions and Organizational Development National Minority Supplier Development Council, Inc. 1359 Broadway, Suite 1000 | New York, NY 10018 Phone: (212) 944-2430 | Fax: (212) 719-9611 | www.NMSDC.org

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CENTERS OF EXCELLENCE A PROGRAM OF THE NMSDC Centers of Excellence (COE) is a program of the NMSDC designed to enhance successful business relationships between corporations and MBEs by strengthening corporate minority supplier development processes.

NMSDC recognized the need to enhance successful business relationships between corporations and MBEs by strengthening corporate minority supplier development processes, as a result, Centers of Excellence was launched.

Centers of Excellence is a network of regional business modules bringing together expertise in minority business development for continuous improvement of this management practice. Based on forecasted needs, corporate module members have the opportunity to identify MBEs in their region to participate in these modules and be an integral part of their growth. The COE provides a structured environment for fostering minority supplier development. The COE is a forum for deďŹ ning issues, gathering data on industry best practices, and establishing tools and processes to engage minority businesses.

Each Corporate Business Module participant is expected to offer capacity building activity for one or more MBEs in the group in at least one developmental area. Examples of developmental areas include quality training, executive education, ďŹ nancial assistance, technical assistance, project management, strategic partnerships, etc.

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CENTERS OF EXCELLENCE A PROGRAM OF THE NMSDC NMSDC Centers of Excellence Benefits •

Enhances corporations’ minority business development process by using NMSDC Best Practices.

•

Provides opportunity for corporations to benchmark successful minority supplier development strategies; strategies among corporate peers.

•

Provides increased business opportunities for both corporate members and MBEs through learning from each other’s competitive strengths.

•

Has a greater impact on improving the economic environment of the community by reinforcing the concept of buying among and between corporations and MBE companies.

•

Aligns more closely the sales methods of MBEs with the procurement processes of corporate module members.

•

Improves competitive market position by helping corporations satisfy the expectations of an increasingly diverse customer base.

•

Develops a portfolio of capacity building modules/templates for use in enhancing minority business development.

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OUTREACH EXPECTATIONS

OHIO MSDC EXPECTATIONS In order to be successful in any relationship, each of the parties should know what is expected of them. In this spirit, please keep in mind the following:

Certified MBEs are expected to: • • • • • • • •

Maintain Certification Utilize OMSDC Products & Services Set High Standards for Your Business Be Patient in the Pursuit of Opportunities with Corporate Members Report Spending with other MBEs Maintain Realistic Expectations Notify Council of Opportunities to Increase the Engagement with Corporate Members Provide Feedback to Council Staff

Staff Members are expected to: • • • • • • •

Possess Integrity Exhibit Professionalism Be Responsive Be Timely in All Efforts Support our Members Advocate for MBEs Follow Through

Corporate Members are expected to: • • • • • •

Support OMSDC Work to Build Relationships with MBEs Provide Fair Chances for MBEs to Win Your Business Report MBE Purchases Notify Council of Opportunities for Improvement with MBE Engagement Provide Feedback to Council Staff

FREQUENTLY ASKED QUESTIONS

NEW MBES FREQUENTLY ASKED QUESTIONS GENERAL QUESTIONS What is the mission and vision of the Ohio MSDC? An affiliate of the National Minority Supplier Development Council, the Ohio MSDC is a certifying agency that provides a direct link between corporate America & certified minority-owned businesses. Our mission is to create & foster an environment for the development of mutually beneficial relationships & opportunities between Certified Minority Owned Businesses (MBEs) & Member Organizations.

Is this a federal or state program?

We are not governed by or funded by the federal or state government. We are a non-profit organization.

How is the Council funded?

The Council is funded through the support of our member corporations as well as through the programs and events we offer.

Does the Council provide any grants or funding?

The Council doesn’t offer any grants or funding, per se. Certified MBEs have access to the Business Consortium Fund (BFC). It works similar to an SBA guaranty, but the recipient must be certified by an NMSDC – affiliated council and doing business with a corporate member. More information about the BCF program is available at www.bcfcapital.com.

As a certified MBE, can I search the database for other MBEs? Yes, NMSDC has created the MBE2MBE Search Tool in the certification management system.

You must login to the system and opt-in to use the tool. You may start searching once you have confirmed your selection.

I’m having trouble getting a Supplier or Corporate Member to call me back.

What can I do?

Contact OMSDC MBE Staff for assistance. They will work with you to determine the best course of action. They can be reached via email or phone at: Mara C. Flood, MSA mflood@ohiomsdc.org (614) 225-6959

Terrell Knight tknight@ohiomsdc.org (216) 363-0004

FAQs - Page 1

FREQUENTLY ASKED QUESTIONS

NEW MBES FREQUENTLY ASKED QUESTIONS GENERAL QUESTIONS What is the best way to network?

The best way to network is to become involved with the programs and events offered by OMSDC. Attendance at events is critical to MBE development and provides an opportunity to meet corporate member representatives and other certified MBEs. Another great way to network is to volunteer on the various committees that assist in planning and implementing the mission of the council. Many committees contain MBEs and corporate member representatives.

I’d like to volunteer… how do I get involved?

For volunteer opportunities, contact: Mara C. Flood, MSA mflood@ohiomsdc.org (614) 225-6959

Terrell Knight tknight@ohiomsdc.org (216) 363-0004

Does Ohio MSDC have a mentor program?

The Ohio MSDC is working with the NMSDC to develop an effective mentor-protégé program.

Certified MBEs should watch their e-mail, postal mail and the OMSDC website for information.

CERTIFICATION QUESTIONS What are the benefits of being certified?

Being certified validates a business’ claim that it is indeed minority owned. It gives a business access to many national and international Fortune 500 companies. Certification also provides access to networking opportunities with corporations and other certified MBEs, access to mentor-protégé and other education programs, as well as technical and financial assistance.

Do I need to be certified by the National MSDC? The NMSDC itself does not administer certification, however, a uniform process of certification is a service provided through its affiliate councils. Once certified your certification is nationally recognized.

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ADDITIONAL INFORMATION

NEW MBES FREQUENTLY ASKED QUESTIONS GENERAL QUESTIONS Once I’m certified, how soon will I be able to get contracts?

Neither the NMSDC nor its affiliate councils have access to contracts or opportunities. The Council provides access to the supplier diversity programs, of its member organizations, to enable certified MBEs the opportunity to network and build relationships.

How long does the certification last?

Certification lasts for one year. Certified MBEs will be notified 90, 60, and 30 days prior to their expiration date. A recertification application must be received prior to a MBEs expiration date.

How do I add/change my NAICS Codes?

Certified MBEs wishing to add/change NAICS Codes must submit a written request with justification for significant deviation from the codes it was last certified under.

How do I make changes to my product/service description?

Certified MBES wishing to make changes to their product/service description must submit a written request with justification for significant deviation from the description it was last certified under.

What should I do if my address/phone number/email address changes?

Certified MBEs are required to notify our office within 30 days of a change or risk decertification.

Please submit changes in writing via email.

What should I do if I gain/lose owners or key shareholders?

Notify our office within 30 days of the change with written documentation of the change. Failure to do so may result in the decertification of your company.

If I’m already a certified MBE and I start/buy another company, do I have to take that company through the whole certification process?

Yes, each new company must undergo the full certification process.

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ADDITIONAL INFORMATION

NEW MBES FREQUENTLY ASKED QUESTIONS WEBSITE ISSUES I cannot access the certification portal/forgot my password. What should I do?

Usernames and passwords are case sensitive. Try entering them exactly as they are given to you. If that does not work, contact: Mara C. Flood, MSA mflood@ohiomsdc.org (614) 225-6959

Terrell Knight tknight@ohiomsdc.org (216) 363-0004

How do I recertify my NMSDC Certification?

Please login to https://affiliate.nmsdc.org/omsdc to access the application. Once logged in, click on My Home and you will see a button that says “Recertify Now”. Click it to start the application.

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OMSDC ENGAGEMENT

OMSDC Engagement Plan ACTION STEP

With OMSDC, an engaged MBE is on a path to becoming more successful. This action plan was developed to acclimate you with the Council and maximize the benefits of certification. MBEs that are active with the Council often find they have greater access to opportunities.

Take charge and get engaged now!

RECOMMENDED TIME FRAME

DATE COMPLETED

Email MBEIC Chair, Local Vice Chair and copy Certification team

Within one week

Opt-In to the MBE2MBE Search Tool

Within one week

/

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Complete Capabilities Sheet and email to Certification team

Within one week

/

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Create or update vendor profile in corporate supplier databases

Within 30 days

/

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Research OMSDC website for corporate members with whom to conduct business, pick top 3

Within 30 days

/

/

Develop an action plan for targeted corporations

Within 90 days

/

/

Schedule meeting with OMSDC Corporate Relations Director to discuss the action plan

Within 90 days

/

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Attend an OMSDC event or program

Within 90 days

/

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/

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Headquarters

100 E. Broad Street Suite 2460 Columbus, Ohio 43215 614.225.6959 - p 614.225.1851 - f

Cleveland

2425 W. 11th St. Suite 6 Cleveland, Ohio 44115 216.363.0004 - p 216.363.0001 - f

September 26th

Supplier Diversity Exchange Location: Cleveland Clinic Beachwood, OH

Created to provide an opportunity for MBEs to build relationships with suppliers, the Supplier Diversity Exchange offers an environment for gaining insight into the procurement world of large organizations.

Corporate procurement professionals and subject matter experts share next and best practices to build an advanced Supplier Diversity program on this day filled with workshops, networking and expert speakers.

November 16th

Annual Awards Gala & AfterGlow Location: Savannah Center West Chester, OH

The Annual Awards Gala & After Glow is the Council’s signature event that recognizes and celebrates the achievements of the Ohio’s most notable MBEs and Corporate Members. The Gala exhibits the growth and success of minority business enterprises and the supplier diversity participation of corporate members in the region.

To register for an event or for more information, visit www.OhioMSDC.org

Event dates, times & locations subject to change