Company Profile UK 2019

Company Profile

OEM AUTOMATIC IS ONE OF EUROPE’S LEADING SUPPLIERS OF COMPONENTS FOR INDUSTRIAL AUTOMATION

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SPECIALISTS IN COMPONENTS FOR INDUSTRIAL AUTOMATION Our business idea is to act as our manufacturers’ sales partner for the UK market. What is unique about our offer is that we supply high quality products combined with technical expertise and fast but accurate service supported by UK based stock.

Our product specialists and sales staff have extensive product and application experience and help our customers to find the optimum technical and commercial solution.

We carry extensive local stock in our Leicester warehouse comprising approximately 8,000 items supported by even larger stock from our parent company's logistics centre in Sweden.

Our aim is to make working with OEM easy and enjoyable.

Richard Armstrong Managing Director

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OEM AUTOMATIC GROUP

A strategic partner in 13 countries

Our success is based on creating value for both customers and manufacturers. With our technical expertise and the wide range of components and systems, we add value to our customers’ products and processes. For manufacturers, we create value by being the best option for their UK distribution channel.

PRODUCT RANGE Manufacturers who collaborate with OEM are guaranteed a strong UK sales and marketing partner with:

Customers who buy from OEM have access to market leading products from a solid and reliable partner:

Local market knowledge

A wide and deep product range

Promotion of brand

Opportunity to reduce the number of suppliers

Local technical and sales staff

High product and application knowledge

Fast response to customers

Lower overall cost

Feedback about customers’ needs

Accurate and on-time deliveries

140 M€ 450 REVENUE

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EMPLOYEES

100

PRODUCT SPECIALISTS

MARKETING COMMUNICATION

LOGISTICS

Efficient logistics operation

OEM AUTOMATIC GROUP

SALES PROCESS

OEM Automatic offers a unique and comprehensive range from leading manufacturers.

OEM Automatic has an efficient sales process based on personal sales and extensive product knowledge.

OEM Automatic creates modern marketing which supports sales.

OEM Automatic has world class logistics.

140 28,000 18,000 300

SALES STAFF

CUSTOMER VISITS

BUYING CUSTOMERS

MANUFACTURERS

OEM AUTOMATIC UK

OULU

Established 1989 HEAD OFFICE AND WAREHOUSE IN LEICESTER

£11.3M 50 2,500 50

SHANGHAI UMEÅ

SALES 2018

EMPLOYEES

TURKU

CUSTOMERS STOCKHOLM

DRAMMEN

PÄRNU

SUPPLIERS

TRANÅS GÖTEBORG

AARHUS

RIGA

ALLERØD MALMÖ

VILNIUS

OFFICES

GDAŃSK

Drammen, Pärnu, Riga, Vilnius, Trnava

LEICESTER

WARSAW

SALES OFFICES Stockholm, Göteborg, Malmö, Umeå, Aarhus, Oulu, Gdansk, Sosnowiec SOSNOWIEC

OFFICES & WAREHOUSES

PRAGUE

Tranås, Allerød, Leicester, Turku, Warsaw, Prague, Budapest, Shanghai

TRNAVA

BUDAPEST

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LEADING MANUFACTURERS & SPECIALISED ORGANISATION Over the last 30 years, we have developed a close co-operation with specialised and leading manufacturers from all over the world. OEM Automatic acts as the manufacturer’s sales organisation on the UK market.

MANUFACTURERS

SALES ENGINEERS

Our manufacturers are specialists in their field and leaders in

Our sales engineers have an extensive knowledge of the product

their industry. By acting as their local organisation with full

range. Their role is to work closely with our customers regarding

responsibility for sales, support and marketing we offer a unique

technical, application and commercial issues aiming to find the best

range of products.

overall solution.

PRODUCT SPECIALISTS

CUSTOMER SUPPORT

Our product specialists are the manufacturer’s extended arm into

Our customer support team are ready to provide customers with the

OEM Automatic. Working closely with the manufacturer’s they

best possible service. They can enter your order directly or answer

are often discussing projects directly with their research and

questions regarding delivery times, price or basic technical issues.

development departments.

More complex technical or application questions are handled by our

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product specialists or sales engineers.

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PRODUCTS The company is organised into five business areas depending on the type of product. This structure gives us the advantage of offering a wide product range but with dedicated specialist knowledge in each area.

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PANEL Offering a wide range of premium quality components for use in or on electrical control panels our customers come from a wide range of industries. Our products are often easier to install, more compact, energy efficient and reliable leading to a longer lifetime and lower overall cost.

PRESSURE & FLOW As the name suggests, we focus on components that measure and control the pressure and flow of liquids and gases.

Application areas are wide but include mobile hydraulics, water treatment, chemical industry and cooling systems.

SENSORS & SAFETY We provide smart solutions to sensing and position control applications. Photosensors, encoders, connection systems and a comprehensive range of machine safety products form the heart of our product offering.

MACHINE VISION & IDENTIFICATION With Machine Vision cameras from leading manufacturers combined with carefully selected accessories and software including barcode readers, we offer our customers a total machine vision solution.

MOTORS Representing leading brands within the motor, drive and linear solutions sector, we offer a range of high quality products at competitive prices. We also provide full technical and application advice to aid with correct product selection.

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OUR MANUFACTURERS ARE OUR PARTNERS Our manufacturers work at the forefront of technology and product development; many are market leaders in their specialist areas.

Loyalty, partnership and long-term agreements create strong ties which in turn builds reliable and trustworthy relationships. As well as being our manufactuers' best option as a sales channel, we add further value by increasing their brand recognition on the UK market.

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ASSEMBLIES

We can provide our customers with a little bit extra in addition to our standard ‘off the shelf’ products. We call this service ‘added value’ and the basic idea is to work with our customers to see if there is any part of their machine where we can help simplify their production.

Added benefits are:• Fewer item numbers • More efficient purchases • Simpler logistics • Fewer suppliers • Lower total cost In recent years this has been the biggest area of growth for us and we have expanded our workshop capacity to suit. These workshops enable us to carry out the work on our added value projects in a professional environment.

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CUSTOMISED SOLUTIONS Sometimes the scope or complexity of the added value work needed is outside our capacity to handle ‘in-house’. In this case we work closely with our manufacturing partners to come up with a bespoke or customised solution. Often we will bring engineers from our manufacturers to our customers site in order to really understand the project and therefore suggest the optimum solution.

400

ADDED VALUE CUSTOMERS

6,000+ ORDERS/YEAR

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EFFICIENT LOGISTICS Our 1,000m² warehouse facility in Whetstone now benefits from six ‘state of the art’ vertical storage lifts. Each lift has a floor footprint of only 12m2 yet amazingly provides us with 200m2 of shelf storage space.

The storage lifts increase efficiency, accuracy and have provided extra capacity for future growth.

We currently hold more than 8,000 articles in stock enabling our customers to benefit from next day delivery if their order is received before 4 pm.

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EMPLOYEES

8,000

STOCKED PRODUCTS

600

PALLET SPACES

100

LINES BOOKED IN DAILY

240

LINES PICKED DAILY

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STAYING IN TOUCH PERSONAL VISITS

SOCIAL MEDIA

CUSTOMER SUPPORT

CUSTOMER MAGAZINE

WEB SITE

PRINTED LITERATURE

Every year our UK technical sales staff make approximately 3,000 customer visits. Why? Because personal meetings are still the most important customer contact we have. They help us to understand our customers’ applications and needs as well as passing on information about new products.

However you contact us, whether by telephone, live chat or email, there is always a helpful person on hand. Our customer support team are ready to answer questions concerning delivery status, price or more general technical questions. They can also register your orders directly onto our system.

Visiting our website you can quickly and easily navigate to comprehensive and up to date product information. You will also find news, product launch information and technical articles. If you register for an account you can see your unique price information, current inventory balance or place your orders directly online.

Social media is no longer something exclusively for leisure. It is a tool for keeping you informed and a forum for asking questions.

With our presence on LinkedIn you can stay up to date with product and company news.

Our customer magazine ‘Inside Automation’ is printed and distributed three times per year. It is filled with product news, inspiring customer case studies and interesting articles about industrial automation.

We believe our customers still appreciate printed material so continue to produce brochures and shortform catalogues for many of our products. You can order your copy via our website or by contacting us directly.

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OUR RESPONSIBILITY

Since 2013, the OEM Group has an overall code of conduct that applies to all of the Group’s companies.

The purpose of the code of conduct is that all companies should have a common platform for CSR (corporate social responsibility) related activities. This includes OEM’s responsibility with respect to environmental, ethical and social issues.

CODE OF CONDUCT

Our code of conduct is based on the 10 principles within the framework of the UN Global Compact. This code of conduct deals with human rights, labour laws, environmental issues and anti-corruption actions. All Group companies are covered by this code of conduct.

FOLLOW-UP

In order to ensure that we comply with our code of conduct, we constantly monitor all CSR-related activities in board and management meetings across all companies throughout the group.

Our employees have an important role in reporting any non-conformity they might encounter.

ENVIRONMENT

Environmental issues are an area of concern within our code of conduct. Transportation has the biggest impact on the environment together with energy consumption in our properties.

We strive to minimise this through investing in environmentally friendly solutions like energy efficient ventilation, LED lighting and charging posts for electric cars. Of course our manufacturers consume resources and energy at point of production so, we demand that they follow their statutory environmental commitments.

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“OUR VALUES GUIDE DECISION MAKING AND GIVE A SENSE OF WHAT’S IMPORTANT AND WHAT’S RIGHT” We…

• work hard to improve how we do things

• do what we say and keep our promises

• help each other and collaborate

• keep our standards high

• are open to new ideas and ways of working

• have fun!

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Whiteacres Whetstone Leicester LE8 6ZG Tel +44 (0) 116 284 9900 Fax +44 (0) 116 284 1721

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© 2019/1 - OEM Automatic

information@oem.co.uk www.oem.co.uk