Crafting Project Management Methods to Overcome Global Crisis

Crafting Project Management methods to overcome Global Crises

By Vic Grosjean – Rotary-UN Young Innovator – Project Engineer PMI Conference 2019 – Change the Game!

The Problem

The Problem

Respond to Crisis

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The Problem

Developing Countries ≠ Different rules

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The Problem

Global Crises can hit “Anywhere”

2009

2011

Fire, Melbourne, Vic

Earthquake, Christchurch, NZ

“180 people died” “1,800 houses destroyed” “450,000 ha burnt”

“185 people died” “755 building destroyed” “200,000 tones of sand”

2015 Flooding, Katherine, NT

2017 Cyclone, Debbie, QLD

“1 woman died” “14 people died” “100 people evacuated” “63,000 houses lost power” “saltwater crocs in town” “$3.5 Billion of damages”

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Project Requirements

Project Requirements

Understand the needs

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Quality

Project Requirements

Planning Cost

Time

Project Management Iceberg

Technological approach

Human approach

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Project Requirements

Project Management Iceberg

Technological approach

Human approach

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Project Requirements

Machine vs Human limitations

PART 1 TECHNOLOGY

PART 2 HUMAN

§ Technology limitations

§ Safety & Risks

§ Binary

§ May make bad judgements

§ Can be affected with external environment: § Situation § Rain, wind, temperature § Waterproofing § Corrosion resistance

Combined ó Complementary

§ Affected with Fatigue, Exhaustion § Human Cost § Availability

§ Regulatory requirements

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Technological Solutions

Technological Solutions

1

Technology to extend Human capabilities

Fire

Select the correct technology Flooding

Electrical

§ Technology: § Unmanned Vehicles, ROVs

Tides

Earth slide

§ Small robots & crawlers § Sensors & instrumentation, IoT § High speed communication § Artificial Intelligence

Earthquakes

Wind

§ Blockchain § Needs:

Storm

Hail Radioactivity

§ Rescue people & environment § Assess risks § Asset inspection

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Technological Solutions § New capabilities: Combining technologies § Virtual Reality + Unmanned Systems § Emergency cell drones § Humanitarian Relief Systems § Artificial Intelligence

Communicate efficiently

Credit: Virtual Dive

Credit: AT&T

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Technological Solutions Working in pairs with Robots § Firefighting robots § UAV shelters § Prediction technologies § Technology-assisted Search & Rescue

Credit: Shark Robotics

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Technological Solutions

2

Technology to monitor the environment

Assess Remote Sensing data

§ Unmanned Systems § Asset inspection § Insurance Claim prevision

Decision making tool

Prior-event

During event

Post-event Credit: Airware

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Technological Solutions Assessing the damages § Property damages (after a major weather event) § Roof inspection damages (hail) § Infrastructure inspection (dam, jetty) § Boat damage inspection (hull, chain) § Assessing environmental impacts (pollution) Credits: GeoOceans & VideoRay

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Technological Solutions

Environment Apprehension § IoT & Sensors for Environmental monitoring: § Automatic weather stations § Early warning systems (flood warning systems) § Wind alarm systems (high-wind) § Multiparameters (Water/Air quality)

Credit: Observator Instruments

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Technological Solutions

3

Technology to reduce risks Credit: FOX BUSINESS

Understand combined risks

§ Show examples typhoon, earthquake

§ Evaluation of combined risks: § Environmental Hazard (pollution) § Radiation (radioactivity) § Instability (heavy loads, earth slide) § Accessibility § Electrical, Water, Gas § Assess danger: § Dangerous exposition to send humans

ONE-Event ó MULTI-Hazards

§ Quick evaluation: § Decision-making § Action-planning

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Technological Solutions

Manage the risks § Establishing plans: § Prevention: (Risk Management Register, JSEA) § During the Emergency (hazard, variables) § Post-event (insurance, rescue) § Human & Technological Coordination § Safe § Efficiency § Limits § Regulations Credit: Aerial Tasmania

§ Public Awareness & Communication

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Technological Solutions Creating Trust § Blockchain: Working together § Distributed resources § Partner inter-operability § Collaborative response § Privacy § Fast-response § Reduce-risks Credit: SAP Cloud Platform BlockChain Service

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Human Approach

Human Approach

1

Understand the Needs

Start with “Why?”

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Human Approach

Project/Crisis

The Ergonomic Approach

Prior-event

a. Prior: - Why? - Where?

- Who? - When?

During event

Post-event

b. During: - How?

c. Post: - What?

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Human Approach

2

Understand your landscape

Find the Gaps

“The Impact-Gaps Canvas” - Daniela Papi-Thornton's “Tackling Heropreneurship”

page

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Human Approach

Do you know what you don’t know?

Credits: Donald Rumsfeld - Concept

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Human Approach

The Ergonomic Approach: Planned versus Real

Understand each factors: - Physical Ergonomic - Organizational - Cognitive - Psychosocial Reduce the consequences - Risks - Loss - Delays page PMI Conference 2019 - Change the Game! © OceanX Group 2019

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Human Approach

3

Optimize your project Ideas

Learn

Run Lean

Build

How do you test a new idea?

Build, Measure, Learn Lifecycle

Data

Product

Measure page PMI Conference 2019 - Change the Game! © OceanX Group 2019

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Human Approach

The Ergonomic Approach: Effects on Humans & Systems Prevention: Minimize risks

Environment Technology Methods

Project Optimization

1. Phenomenon understanding 2. Identification of causes

Increase productivity Fast delivery Compliance

3. Categorize risks 4. Identification of basic concepts 5. Regulatory requirements page PMI Conference 2019 - Change the Game! © OceanX Group 2019

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Case Studies

Case Study

1

Past case study

Response to crisis - Red Cross in Haiti (2010)

Situation: - Red Cross raised ½ billion USD & only built 6 homes Issues: - Miscounts in records - Mistrusted “Middle-Man” organizations - Used the money to repay their deficit - Lack local experience - Missing supplies to conduct activities - Delays: could not acquire land-rights

Credit: Red Cross PMI Conference 2019 - Change the Game! © OceanX Group 2019

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Case Study

2

Current case study

Ongoing Famine in Yemen – UNICEF (2016-Present) Situation: - Blockage of food production & distribution - Possible world worst famine in 100 years - 13 million people facing starvation - 85,000 children under 5 have died Challenges: - Political alliances - Food and medicine confiscated - Mental health issues Credit: UNICEF PMI Conference 2019 - Change the Game! © OceanX Group 2019

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Case Study

3

Future case study

New Pollution Monitoring Systems: UN in Kenya Situation: - Pollution contaminating Kenyan water supply through rivers Challenges: - Political: River crosses 4 countries - Pollution mixes with the environment - Removing is not enough: what do you do with it?

- Security of cleaning equipment - Environment: Crocodiles - Education Credit: United Nation Environment Programme page PMI Conference 2019 - Change the Game! © OceanX Group 2019

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Presentation Summary

Quality

Presentation Summary

Planned Cost

Project Management Iceberg

Real

Behaviour: - Power - Politics

Time Attitude: - Beliefs

Risks: - Environment - Technology - Methods

Technological approach + Human approach = Optimal Operating mode

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REFERENCES Npr.org. (2019). NPR Choice page. [online] Available at: https://www.npr.org/2015/06/03/411524156/in-search-of-the-red-cross-500-million-in-haiti-relief [Accessed 25 May 2019].

Npr.org. (2019). NPR Choice page. [online] Available at: https://www.npr.org/2018/07/13/628861808/fema-report-acknowledges-failures-in-puerto-rico-disasterresponse [Accessed 25 May 2019].

Palachuk, K. and Palachuk, K. (2019). The Five Biggest Problems with Disaster Recovery Plans - StorageCraft. [online] StorageCraft Technology Corporation.

Available at: https://www.google.com/amp/s/blog.storagecraft.com/five-biggest-problems-disaster-recovery-plans/amp/ [Accessed 25 May 2019].

Adeyemi, L. A. & Idoko, M. (2008). Developing local capacity for project management: key to social and business transformation in developing countries. Paper presented at PMI® Global Congress 2008—EMEA, St. Julian's, Malta. Newtown Square, PA: Project Management Institute.

Zuofa, T. & Ochieng, E. G. (2012). Towards the advancement of project management practice in developing countries: the case of Nigeria. Paper presented at PMI® Research and Education Conference, Limerick, Munster, Ireland. Newtown Square, PA: Project Management Institute.

Nguyen, N. M. (2007). The challenges of transferring modern project management principles and methodologies to developing countries. Paper presented at PMI® Global Congress 2007—Asia Pacific, Hong Kong, People's Republic of China. Newtown Square, PA: Project Management Institute.

Rondinelli, D. A. (1976). Why development projects fail: problems of project management in developing countries. Project Management Quarterly, 7(1), 10–15.

CoinDesk. (2019). US Defense Department Says Blockchain Can Help in Disaster Relief - CoinDesk. [online] Available at: https://www.google.com/amp/s/www.coindesk.com/us-defense-department-says-blockchain-can-help-disaster-relief%3Famp [Accessed 25 May 2019].

Digitalistmag.com. (2019). Blockchain For Disaster Relief: Creating Trust Where It Matters Most. [online] Available at: https://www.digitalistmag.com/improvinglives/2017/11/23/blockchain-for-disaster-relief-creating-trust-where-it-matters-most-05527536 [Accessed 25 May 2019].

REFERENCES Incredible earthquake devastation in New Zealand filmed by drone. (2016). [video] Available at: https://www.youtube.com/watch?v=Pkx9tcMJDRY [Accessed 25 May 2019].

Drone use in a disaster zone. (2014). [video] Available at: https://www.youtube.com/watch?v=rrWhHEgpPQQ&feature=youtu.be [Accessed 25 May 2019].

Using drones to assess damage for insurance. (2017). [video] Available at: https://www.youtube.com/watch?v=9wYuAziEMys [Accessed 25 May 2019].

Airware Aerial Rooftop Inspection for the Insurance Industry. (2016). [video] Available at: https://www.youtube.com/watch?v=u_ORwYQ9mPM [Accessed 25 May 2019].

ROV Mooring Inspection Package. (2018). [video] Available at: https://www.youtube.com/watch?v=xd81DNZ8Q_k [Accessed 25 May 2019].

Asset Deployed ROV Wharf Jetty Inspection Vertech & Geo Oceans. (2018). [video] Available at: https://www.youtube.com/watch?v=8I5HF_j7yLo [Accessed 25 May 2019].

VideoRay ROV Underwater In Lieu of Drydocking (UWILD) Vessel Inspection. (2012). [video] Available at: https://www.youtube.com/watch?v=hFMNnPGVb-M [Accessed 25 May 2019].

AT&T And Verizon Have Emergency Cell Service Drones. (2018). [video] Available at: https://www.youtube.com/watch?v=S8RcKBX4XvY [Accessed 25 May 2019].

Agency, T. (2019). Rain Gauges & Precipitation Sensors - Observator Group. [online] Observator.com. Available at: https://observator.com/en/meteo-hydro/products/meteorologicalsensors/rain-gauges-precipitation-sensors [Accessed 25 May 2019].

Wind Alarms | World's Best Wind Speed Sensors. (2019). About Wind Alarms - Implement a successful wind monitoring strategy. [online] Available at: https://windalarms.com.au/aboutwind-alarms/ [Accessed 25 May 2019].

Davidson, H. (2019). Northern Territory floods: woman dies, hundreds evacuated and saltwater crocs in town. [online] the Guardian. Available at: https://www.theguardian.com/australianews/2015/dec/28/woman-dies-floodwaters-force-hundreds-evacuate-across-northern-territory [Accessed 25 May 2019].

MAURYA, A. (2012). Running lean: iterate from plan A to a plan that works. Sebastopol, CA, O'Reilly.

Sinek, Simon. Start With Why: How Great Leaders Inspire Everyone to Take Action. New York, N.Y.: Portfolio, 2009.

Contact us

Vic Grosjean Principal Consultant www.OceanXGroup.com.au

© OceanX Group 2019