NEW ZEALAND’S BEST & MY VILLAGE MY LIFE
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AGED ADVISOR
ITALITY At Fairview Lifestyle Village, we believe that vitality is essential for a full and rewarding retirement. Staying active and feeling energised is key to living life to the fullest! It’s not always easy as we age, but it’s important to maintain our vitality. At Fairview, we make sure our residents feel vibrant and healthy by offering activities that invigorate mind, body and soul. We recognise the importance of interacting with others and having fun, so we include a variety of engaging social activities.
Now this feels like home Contact Robyn on 0800 102 662 or robyn.rangi@fairviewvillage.co.nz 21 Fairview Avenue, Albany, Auckland
fairviewvillage.co.nz
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All purchases are made as an Occupation Right Agreement as laid out in the Retirement Villages Act 2003. Images are indicative only. AGED ADVISOR
RIENDSHIP
At Settlers Lifestyle Village we believe friendship is one of the best ways to support emotional and physical wellbeing. That’s why we designed our village to encourage social interaction. We offer a range of amenities and common spaces for people to come together, and we’re always looking for ways to help our residents connect. Set on 12 acres of beautifully landscaped gardens and fringed by native bush, Settlers offers luxury independence within modern, resort-style facilities that provide an outstanding lifestyle for the over 65s.
The better side of life Contact Linda on 0800 102 652 or linda@settlersalbany.co.nz 550 Albany Highway, Albany, Auckland
settlersalbany.co.nz
2021
WINNER SETTLERS
2022
WINNER SETTLERS
L I F E ST Y L E V I L L AG E
L I F E ST Y L E V I L L AG E
NADVISOR AGED ORTH ISLAND Best age Larg le Vill
NORTH ISLAND Best e illag Large Retirement or Lifestyle V
e Retirement or Lifesty
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Welcome With over 833,000 people estimated to reach 75+ years by 2048 Retirement village living & care is going to be a growing option for this demographic. New Zealand’s Best Villages & Care Homes 2023 magazine is designed to give independent, resident led insights into the villages and care space. We also understand that the journey of choosing a village or care
facility will usually require the engagement of a lawyer, financial advisor - and, inevitably, a funeral director which are the areas we’re expanding our experience into during 2023. We hope you enjoy our 2023 Edition. Warmest regards, Tania Ryan GENERAL MANAGER, AGED ADVISOR NEW ZEALAND
Contents
EDITOR
Nigel Matthews
3
Glossary of Terms
CONTENT AND DESIGN CO-ORDINATOR
6
Unretirement - Working Beyond Retirement Age
Suzi Brown
11
The People’s Choice: Annual Awards by Aged Advisor
CONTRIBUTORS
22
New Kid on the Block - Vivid Living
Phillip Sunderland Kristine King
25
Signing on the Dotted Line - a Legal Perspective
26
Falls Prevention & Exercise in Retirement
Webstar
30
Mental Health & Wellness Among Elders
DISTRIBUTION
33
‘Fun’eral Planning with a Quirk
36
Nutrition: Making Good Food Choices
Medidata RVResidents Assoc.
38
DIRECTORY
39
Village Checklist
40
Care Home Checklist
41
Directory Listings: Region, Ratings & Phone Numbers
New Zealand’s Best Villages and Care Homes Magazine is an annual publication of Aged Advisor New Zealand. While every attempt has been made to ensure the accuracy of material in this publication, the publisher assumes no responsibility for errors, omissions or other interpretations of the content enclosed. The publisher also reserves the right to edit or abridge any material supplied or otherwise, prior to publication. The reader assumes all responsibility for the use of this content / information. No content is to be reproduced, in part or whole, without the express written consent of the publisher. All Rights Reserved ©2022 Aged Advisor NZ.
If you have a question, comment, or advertising query on this edition or future New Zealand’s Best Magazines, please email: media@agedadvisor.co.nz
Letters to the Editor
GLOSSARY OF TERMS RETIREMENT COMMISSION This is an organisation focused on helping retirees with the financial and legal obligations of entering into a retirement village.
COP - Code of Practice This refers to a legal document that sits under the Retirement Villages Act 2003 called the ‘Retirement Villages Code of Practice 2008’.
DMF - Deferred Management Fee
Anzac Day display set up by residents of "Summerset at The Course", Trenthem, Upper Hutt 5018, outside the Village Recreation Centre. It has resulted in many favourable comments.
"A highly respected resident of "Summerset at The Course", Trentham (retired Colonel Terry McBeth) who served with distinction in the New Zealand Army (NZDF) for several decades, is always in high demand on Anzac Day. He imparts his vast knowledge to several gatherings and holds their attention at dawn and later. Terry was out of bed early on Anzac Day to officiate at the Upper Hutt City Dawn Service commemoration before returning to Summerset at The Course, Trentham later in the day to once again address our many residents who attended the Anzac Day event in the Recreation Centre Lounge. Terry's vast knowledge of Gallipoli and the Anzac invasion is amazing. An excellent display was erected (see photo) outside the village centre and remained there for several days". T. Penrose, Resident.
A note from the editor Response to our inaugural magazine in March 2021 was fantastic - so much in fact, that this 2023 Edition (delayed due to covid) is 33% larger and will be distributed to over 50% more locations. This time we have partnered with the Retirement Village Residents Association to help share our award winners’ stories and achievements further afield with their members. It also offers those looking at village life a further glimpse into the sector. The best decisions are usually well informed decisions… and that’s what NZ’s Best Magazine is all about.
AGED ADVISOR
This is a cost paid after a resident leaves or terminates their unit in a village.
Disclosure Statement This document must be provided to an intending resident and normally accompanies an ORA.
LTO - Licence to Occupy While this licence gives you legal access to live in the unit or home you will move into, it doesn’t give you ownership of this space.
ORA - Occupation Right Agreement This refers to the contract you sign with a village operator before you move in.
RORV - Registrar of Retirement Villages The Registrar of Retirement Villages main function is to maintain the Retirement Villages Register.
RVA - Retirement Villages Association A national membership body representing most operators of retirement villages.
RVR or RVResidents Retirement Village Residents Association of NZ A national membership body representing residents living in retirement villages. 3
WE SHARE
CAPITAL GAINS *
Retirement lifestyle where location, security and friends next door matter. When it comes to retirement lifestyle look no further than a Hopper Living community.
Hopper Living Retirement Villages located in Northland, Auckland and the Coromandel. Hopper Living lifestyle developments are created to stand out from the rest, providing a premier standing of living. Ask about the option to share capital gains.
Huapai, Auckland
Orewa, Auckland
countryclubhuapai.co.nz
maygrovevillage.co.nz
C h r is - 02 1 9 8 2 5 8 3
4 A GED ADVISOR
Pau l - 021 636 290
*Terms and conditions apply. Marlin Waters, Whitianga does not offer capital gains. Price is for an Occupation Right Agreement secured by a first ranking mortgage in favour of the AGED statutory supervisor ADVISOR 4 on behalf of the residents. Stock availability subject to change. Information is correct at time of printing, prices valid for 30 days.
*
Whitianga, Coromandel
Marsden Cove, Northland
marlinwaters.co.nz
theanchorage.co.nz
K a t r i na - 0 2 7 4 9 8 4 4 0 5
AGED ADVISOR
Re be cca - 021 337 21 7
HOPPERLIVING.CO.NZ
|
(09) 4275 0090
Unretirement: Working Beyond Retirement Age Retirement. It’s something we don’t give a lot of thought to as young people, but as the working years tick by and we accumulate experience in one or a variety of industries, the idea of a time ahead where we don’t have to live in the formulaic, repetitive lifestyle of wake, work, sleep, repeat becomes increasingly enticing. Charles Upham resident Lynn Andrews with their rodent traps.
Suzi Brown explains
The idea of accumulating some retirement savings, ticking off those life goals and starting to set some bucket list checklists for our retirement seems sensible. So when you eventually farewell your workmates and slide into your best comfy, elasticated waist pants, will this enticing lifestyle hold the satisfaction you expected? Covid and the worldwide pandemic have created an opportunity for those with a lifetime of experience to return to paid employment, with more flexible options made available in an attempt to entice people back into the working world, particularly in the health sector. It’s a win/win situation, the industries which are crying out for more workers get a lifetime of knowledge and experience, while those who return to work get to maintain a lifestyle that retirement perhaps couldn’t offer while enjoying a balance of shifts and work that suits their wants and needs. Some have chosen to come back part-time or utilise their skills for a fixed term, and 6
enjoy the mental stimulation and companionship of workplace friendships while employers are open to flexibility. Some might even discover a new career path or passion that had been tucked away waiting for the time and energy that retirement affords.
50% of Kiwis aged 65 - 69 are currently employed, and the New Zealand government recognises the benefits for the economy and health of our nation in the idea of working passed the usual age cut-off. Working past retirement age doesn’t need to be paid. Recently, due to a family connection that involved fostering a boy after the Chernobyl disaster, a kindhearted Ryman Healthcare staff member was inspired to connect their villages with a project of
knitting teddies for thousands of displaced Ukranian children. There are now 50 Ryman villages working together that aim to have 20,000 teddies posted across the world. This kind of work gives people a sense of accomplishment and the satisfaction they might have made a displaced child’s life a little bit better. It’s a sense of purpose and achievement that they would have enjoyed during their paid working years that contributes to their overall well-being. 50% of Kiwis aged 65 - 69 are currently employed, and the New Zealand government recognises the benefits for the economy and health of our nation in the idea of working past the usual age cut-off. The Older Workers Employment Action Plan (OWEAP) encompasses those aged 50 and over who are working or need to work. The OWEAP handbook opens with the statement “The vision of the Better Later Life – He Oranga Kaumātua Strategy (Better AGED ADVISOR
Gambia Hopkins gardening at Broadview Lifecare.
Examples of what the Blokes Shed at Settlers have created.
Debra Richardson, Victorian Sales and Community Relations Manager, with some Yuri Bears that were knitted by residents at Diana Isaac Retirement Village.
Later Life Strategy) is that older New Zealanders lead valued, connected and fulfilling lives. It promotes the importance of meaningful work for older people, in achieving financial security and economic participation.” It’s not all smooth sailing though; statistics show that older workers can face challenges in finding and staying in paid employment. If they are made redundant or have had to leave paid employment, it can take longer for them to find another job than younger people, and they may have lower incomes when they eventually do.
In a Retirement Village setting, there are opportunities to continue working in a voluntary capacity.
put to good use! There are a few drawbacks, Lynda says “people are surprised that you are over 70 and still working. I’m also not as fit and healthy as in the past, which sometimes makes work difficult too”.
For Lynda, money also played a part - leading to a more comfortable lifestyle and some funds to travel, (though Covid put paid to that). She enjoyed meeting a completely new group of people, and working locally meant being more involved in the community, with less travel time too. The benefits also included finding that a lifetime of skills can be
In a Retirement Village setting, there are opportunities to continue working in a voluntary capacity. Broadview Lifecare have a very special resident who volunteers to help with their beautiful gardens. Before coming to Broadview, gardening was a very important part of her life and ‘fixing up’ their gardens is one of her key priorities, benefiting her health and wellbeing, by continuing to do what she loves. They have many residents who volunteer to help, and are encouraged to continue doing...
Christchurch resident Lynda Burdekin wasn’t ready to retire completely, so took a part-time job and the opportunity to do something completely different and explore new interests. AGED ADVISOR
Article continued on page 10
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Wynyard Quarter ― Launch Bay ― Avon Loop ― Wanaka ― Arrowtown
WIN TON A D COMING 15 NOV
Artist’s impression 8
AGED ADVISOR
Artist’s impression
You have always lived Northbrook enables a lifestyle as close as possible to the one you already have. The overall design has an active, and varied been undertaken by Woods Bagot, an internationally lauded design WIN TON A Dpractice. With premium materiality, life. Why stop now? design, fit out and amenity, Northbrook is perfect for people seeking a more luxurious option for later living. Menus are carefully curated by our in-house National Executive Chef and are constantly evolving in synergy with seasonal flavours.
COMING 15 NOV
LAUNCHING 2023 Register your interest
Artist’s impression AGED ADVISOR
Visit northbrook.co.nz or email Enquiries@northbrook.co.nz for more information. 9
At Settlers the blokes in the blokes shed use their skills to make Ukraine birds
the things that are important to them. The Broadview pets are cared for by the residents too. In the same vein as Broadview, at Settlers the blokes in blokes shed used their skills to make Ukraine birds to sell, with proceeds going to refugees, the blokes also restored a dingy, with proceeds going to Coastguard. At some Summerset villages there are residents who volunteer to assist others, for example in the care centre – this may include assisting with morning
6 0 year
tea, reading to residents or doing different activities with them. Maygrove run a voluntary buddy driver system for their residents and most activities running in the village are run by resident volunteers. The residents social club committee decide what type of events they would like to hold and management support them. These experiences are enriching for both the volunteer and recipient and often allows former careers and skills, such as teaching, to continue to be used and shared.
There are some helpful resources available for those who would like to enjoy the benefits of working in their older years. The website www.betterworkinlaterlife.co.nz is an evidence-based resource supporting older people to engage in the workforce, and for businesses to realise the benefits of Aotearoa’s ageing population. It includes case studies with public and private organisations to determine best practices to address the challenges and opportunities of an ageing workforce, as well as handy resources and advice about working in later life. You’ll find the links useful too, for both employees and employers. Times have changed. We are healthier and fitter into our older years and the old adage ‘use it or lose it’ has never been more apt - so why not continue to enjoy either paid employment or volunteer work for as long as we can!
ring s of ca Founded in 1962
Award-winning aged care in your community! CHT Hillcrest has been recognised as the Best Medium/Large Aged Care Facility in the North Island at the Aged Advisor ‘People’s Choice Awards’. Spanning rest home, hospital and dementia care, CHT Hillcrest offers a homely environment where Unit Manager Stella Ma and her dedicated, experienced team take great care of our residents each and every day.
CHT Hillcrest
86 Friesian Drive, Mangere Ph: 10 275 8349 hillcrest@cht.co.nz
www.cht.co.nz
AGED ADVISOR
THE PEOPLE' S CHOICE
A NNUAL AWA RDS
For the past 7 years, Aged Advisor New Zealand has recognised those villages and care facilities where residents and family have expressed their high levels of satisfaction with the service. “Unlike any other awards in the aged care or village sector, the Aged Advisor winners are based purely on independent reviews and ratings from customers throughout New Zealand.” In consultation with the University of Canterbury,
AgedAdvisor has developed a series of algorithms to calculate the ratio and mean score of reviews over a 12-month period. Facilities with more residents are aggregated by the number of ‘reviews to residents ratio’ to reflect a true score across all villages. The following Winners and Finalists are from the 2022 Awards from more than 1100 eligible facilities. Facilities must receive a minimum of 3 reviews
within the previous 12 month period and have 5 or more reviews within the last 3 years to qualify. AgedAdvisor does not charge for entry into the Awards, and provides Freepost forms for residents to post in, ensuring no facility is disadvantaged. “These winners not only demonstrate a commitment to providing the best care possible, we believe they’ve set a great bar for others to follow.”
Recognising Excellence - five years running
We describe Malyon House as a family. It is rare for a facility to win an award 5 years running. So, when it does happen, Aged Advisor is happy to recognise this terrific achievement. In August 2021, Malyon House, a 57 bed rest home and hospital located in the heart of Mount AGED ADVISOR
Maunganui, was awarded with their 5th Trophy for Best Medium/Large Care facility in the North Island and AgedAdvisor’s “5 Years Running” Award.
our residents, their families, our team members and their families. We welcome new residents to our home and hope that they will enjoy their time as part of the Malyon House family.”
Amy Munro, Owner says, “Our team have been thrilled, year after year, to be recognized by these awards. It really lifts spirits, especially in these pandemic years, where the stakes are higher in terms of protecting residents; and workloads are heavy when challenged with staff absences. To have a row of five awards on the wall is just amazing!”
She puts their consistent recognition down to personal service. “When you come in the front door, everyone knows your name and says hello, asks how your day is going. Our amazing team go the extra mile to do all they can to make people feel at home here.”
“We describe Malyon House as a family. Our family is made up of
In 2022 the Malyon House team decided to step aside, and let another facility experience the thrill of winning an Aged Advisor award. 11
WHAT IS THE MEASURE OF A FULL LIFE? At Ryman, we believe the measure of a full life is one that gets richer with age. A life where you can appreciate the little things. Rediscover lost passions and plunge headfirst into new ones. Surround yourself with new people, old friends and close family. Live with opportunities and experiences at your doorstep. That’s why we’re creating communities that challenge the expectations of ageing, while bringing joy and meaning to every moment. rymanhealthcare.co.nz
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KERRY
AGED ADVISOR
Ryman Resident
Winner & Finalists
Group Awards
PEOPLE’S CHOICEPEOPLE’S CHOICE N e AWARDS sNte AWARDS st wZ e wZ e e ala n d’s B e ala n d’s B
FINALISTS - BEST MULTI-FACILITY / GROUP PROVIDER (NATIONWIDE)
SUMMERSET GROUP NEW ZEALAND
Summerset were our Best Group Provider for 2021, and this year they are one of 3 finalists to be recognised due to continued high levels of satisfaction shown across their villages. Two of their villages were also recognised again in this year’s awards. WINNER - BEST MULTI-FACILITY / GROUP PROVIDER (NATIONWIDE)
RYMAN HEALTHCARE NEW ZEALAND
We featured Ryman Healthcare in our 2021 Magazine when they had previously won the Best Group Provider Award three years running. We acknowledge their achievement again for the 2022 Awards. The Ryman Healthcare model started over 35 years ago with the adage that it’s got to be “good enough for mum or dad”, a philosophy that they have continued to uphold while pioneering much of the change within the village and aged care space. With two of their villages taking out two of the four Best Villages awards, plus two Finalist awards, Ryman continues to prove a popular People’s Choice. Full continuum of care, with rest home, hospital and special care facilities are standard with most of the Rymans offering, and their villages normally include an all-weather bowling green, café, heated indoor pool, hairdresser, beauty therapist and library.
ANNUAL AWARDS 2022 | 23
Cheyne Chalmers, Ryman Healthcare CEO NZ said: “We were delighted to take out these awards because they are recognition from the people who know us best and have taken the time to review us. The recognition is a tribute to a team who work so hard each day to provide the best possible experience for our residents and their families. Thank you New Zealand!’ With another 15 villages either planned or under construction in New Zealand and Australia, and a further 12 as ‘green fields or brown fields’ (landbanked), Ryman Healthcare are wanting to meet future demand for their services that residents continue to speak highly about.
“Our guiding philosophy is to bring the best of life to our residents in everything we do. We’re really pleased to be recognised for the work that we do to provide a great community and experience to our residents across the country.”
ARVIDA GROUP
NEW ZEALAND
Publicly listed in 2014, Arvida have grown from 18 aged care and retirement villages to 38 retirement communities. Jeremy CEO says “I’m very proud of our dedicated Arvida team, who continue to place our residents’ wellbeing and happiness at the heart of everything they do. It’s wonderful to receive recognition for their excellent work.”
METLIFECARE NEW ZEALAND
Metlifecare is another of our larger providers with facilities now spanning across the country, thanks to recent acquisitions. With 33 villages throughout Aotearoa, they pride themselves on being an industry-leading operator and developer. 13
Winners & Finalists
North Island WINNERS - NORTH ISLAND BEST AGED CARE UPTO 40 BEDS
COOK STREET NURSING CARE CENTRE PALMERSTON NORTH
Privately owned and operated, this three time People’s Choice Award winning care facility is home to 30 residents and their family’s. Anna and Wayne Blackwell have owned Cook Street since the end of 2017. “Our care philosophy is completely resident focused… The relationships formed mean when end of life care comes we have a strong relationship with the family to assist them through this potentially challenging time.” says Anna.
Situated in the heart of vibrant Mangere, CHT Hillcrest was an awards finalist in 2021 so Staff were absolutely thrilled about winning this Award for 2022! Speaking for CHT, Alice McKay says “It shows just how much the residents and their families recognize and appreciate the teams hard work, care and compassion.” This care facility is handy to shops, parks, a library and banks.
David King, Corporate Affairs says “Winning the award after such a short time in operation is a highlight for the team. The team works really hard, and it is lovely to receive this acknowledgment. The cool thing about it is that it comes from our residents and their families.
CHT Hillcrest is grouped into suites of 10 bedrooms (each with ensuites), and their own communal dining area, living room, and kitchenette.
SETTLERS LIFESTYLE VILLAGE
CHT HILLCREST AUCKLAND
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BEST LARGE RETIREMENT / LIFESTYLE VILLAGE
NORTH SHORE
BEST SMALL RETIREMENT / LIFESTYLE VILLAGE
KEITH PARK RETIREMENT VILLAGE AUCKLAND
“The staff are so proud of the care they deliver and the public recognition is very validating.”
BEST AGED CARE OVER 40 BEDS
PEOPLE’S CHOICEPEOPLE’S CHOICE N e AWARDS sNte AWARDS st wZ e wZ e e ala n d’s B e ala n d’s B
Keith Park is a brand-new retirement village in a beautiful garden setting in Hobsonville. One of the ‘latest generation’ Ryman villages, it is a short hop to Hobsonville Point. When complete, the village will offer a full continuum of care, with rest home, hospital and special care facilities, alongside its all-weather bowling green, café, heated indoor pool, hairdresser, beauty therapist and library.
Two years running, Settlers Lifestyle Village have won this award. Located in Albany, North Shore, this village consists of 246 apartments and townhouses. Linda Neale, Sales Manager says “Our secure, resort-like facilities are designed to give that holiday feeling all year round. It means you get all the enjoyment of the beautiful outdoors with none of the upkeep.” Linda continues, “Our residents felt valued and rewarded by winning this village award - they are extremely proud of what they have achieved.” One resident comments, “I have resided in Settlers Lifestyle Village for 12 years and can give testament to the fact that I have enjoyed every day of those years, with still more to fulfil and enjoy.”
AGED ADVISOR
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AGED ADVISOR
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0800 SUMMER 0800 SUMMER summerset.co.nz summerset.co.nz
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Finalists
North Island BEST AGED CARE UPTO 40 BEDS CHT ROYAL OAK, AUCKLAND
MAKOHA REST HOME & HOSPITAL, ROTORUA
GREENVALLEY REST HOME, AUCKLAND
Makoha Rest Home & Hospital is located in Victoria, Rotorua and offers rest home care.
Greenvalley Rest Home is located in Glenfield, Auckland and offers Geriatric, Dementia care and Rest Home care in a 52 bed facility.
SUNHAVEN REST HOME & PRIVATE HOSPITAL, NEW PLYMOUTH
Part of the CHT Group, CHT Royal Oak is located near to local shops, churches, public transport and Cornwall Park. Alice McKay describes it as a “calm, welcoming oasis for our residents, offering lush garden areas, with every room opening out into the gardens.” “Residents were thrilled that CHT Royal Oak was celebrated as a finalist again for the third time.” A family visitor comments “My mother has been at CHT Royal Oak for over 5 years. I am extremely happy and appreciate the excellent care she has received there.” PINEHAVEN COTTAGE, OREWA
Located on Hibiscus Coast Highway in Waiwera, Orewa Pinehaven Cottage offers Rest home and dementia care.
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PEOPLE’S CHOICEPEOPLE’S CHOICE N e AWARDS sNte AWARDS st wZ e wZ e e ala n d’s B e ala n d’s B
Sunhaven Rest Home & Private Hospital is located in Bell Block, New Plymouth and offers Palliative, Psychogeriatric and Dementia care.
BEST AGED CARE OVER 40 BEDS ST PATRICKS HOME & HOSPITAL, AUCKLAND
St Patrick's Home and Hospital is located in Epsom, Auckland have been recognised consistently for the past 3 years as a finalist. They offer 60 rest home and hospital beds. One reviewer says “The staff here are very welcoming and warm hearted. I I feel as warm as at my own home”
MAYGROVE VILLAGE HOSPITAL, OREWA
Maygrove Hospital is part of Maygrove Village, which has picked up awards each year for outstanding customer satisfaction. This year we had reviews come in from their care centre. One resident commented about the rest home care, “Great facilities. Caring staff and manager.” The care facility is home to 50 residents.
BEST SMALL RETIREMENT / LIFESTYLE VILLAGE REMUERA RISE RETIREMENT VILLAGE, AUCKLAND
This 9-year-old, boutique apartment village is in close proximity to Newmarket, the train station and the Auckland Domain. Due to its size and central location, residents usually know of each other and it has a ‘very community minded’ outlook. Having previously won the last 2 years, Remuera Rise shows consistent high standards in resident satisfaction, supported by a recent comment “Have lived here for six years. Wonderful location, handy to all transport. Friendly staff in a boutique village with friendly residents.” KARAKA LIFESTYLE ESTATE, KARAKA
Karaka Lifestyle Estate is located on the upper reaches of the Manukau Harbour in Drury, Auckland. It currently hosts 61 of the 277 high quality villas that it will have upon completion. CEO, Adam Yates says “Capital Gain is an important element for many of our residents. For them having the freedom of choice,
AGED ADVISOR
NORTH ISLAND | AGED CARE | FINALISTS
should circumstances change, is a key reason for them choosing a Karaka Pines Village.” Staff were ‘proud’ to have been recognised this year. “ It was wonderful for the staff to have confirmation, from residents, that Karaka Pines have fulfilled their promise to make Karaka Lifestyle Estate a wonderful place to call home.” Bev, one of the reviewers, comments, “Very settled in the village and thoroughly enjoying life here.” TE AWA LIFECARE VILLAGE, CAMBRIDGE
Located in Cambridge, Te Awa Lifecare offers a range of independent living, assisted living and care options. ROSELAND PARK, HAMILTON
Owned by Karaka Pines Villages, Roseland Park is located in Hamilton East and offers independent retirement living with 1 and 2 bedroom Villas.
award each year since 2015. Proudly owned by Hoppersit has 190 units including Villas, Terraces and Apartments and is located in the beautiful coastal town of Orewa, nestled next to the estuary and great for walks or bike riding down to the town.
Clubhouse with dining room and lounge including a pool table, a 5 rink outdoor bowling green, petanque court and putting green. The village also has an indoor heated pool and spa and an Activity room which houses a residents gymnasium, table tennis and darts.
When asked what makes Maygrove stand out, their answer is “We are fortunate to have friendly caring residents who make the village a lovely community to live in and we often hear comments about how spacious everything is.”
One reviewer commented, “We can now relax and enjoy our senior years without the constant worry over our old home.”
One visitor says “Friendly atmosphere. My Nana is supported in every way. She's a widow and 95 years old. Best place for her.” HIGHFIELD COUNTRY ESTATE, TE AWAMUTU
Summerset in the Orchard is located in Hastings, in sunny Hawkes Bay. The village has a range of homes: Villas, townhouses and apartments. Summerset in the Orchard was built in 2010 and is currently home to 184 residents. Louise MacDonald, Village Manager says, “There is always something planned, with regular bus trips, lunch outings and our famous wine tasting evenings.“ “It's really great to be recognized for the hard work staff do in the village, to help make their lives fantastic!”
BREAM BAY VILLAGE, WHANGAREI
FOREST LAKE GARDENS, AUCKLAND
MAYGROVE VILLAGE, OREWA
AGED ADVISOR
CARMEL COUNTRY ESTATE RETIREMENT VILLAGE, TAURANGA
SUMMERSET IN THE ORCHARD (HASTINGS), HASTINGS
Highfield Country Estate is located in Te Awamutu and offers independent living.
BEST LARGE RETIREMENT / LIFESTYLE VILLAGE
This village has been recognised with an
Rob Benefield, Operations Manager says, “Residents were excited to hear that we were finalists. They are justifiably proud of their village and are keen to be winners next year!”
is so rewarding for that to be recognised.”
Located in Ruakaka, Northland, Bream Bay village comprises of 83, 2 bedroom, 2 bathroom villas with plans to develop a further 140 villas over the next few years. It boasts a lovely coastal inspired
Carmel Country Estate Retirement Village comprises of 136 Villas and 6 Apartments spread over 16 acres of landscaped grounds and bordered by a greenbelt, providing peaceful and tranquil surroundings. They attribute their Award to “dedication and care from Management and Staff.” When asked what it meant for staff, we were told how the team “go above and beyond and it
Part of the Metlifecare Villages, Forest Lake Gardens is located in Te Rapa, Forest Lake and offers independent living. THE AVENUES, TAURANGA
As a previous award finalist, The Avenues is a Metlifecare village located in Tauranga and offers independent living and care options.
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ELEGANCE
The Burlington Lifestyle Village Pavilion has been designed for excellence. Inspired by iconic buildings such as Raffles in Singapore and the Grand Pacific Hotel in Suva, the building has an unmatched elegance. The Pavilion features a bakery, movie theatre, restaurant, bar, café, heated indoor pool and spa, wellness centre, gym and hair salon. Serviced apartments are available for occupation in a variety of sizes, up to 100m2 (with a 31m2 private outdoor area).
A subsidiary of
171 Prestons Road, Redwood, Christchurch | 03 383 0333 | www.burlingtonvillage.co.nz
Winners & Finalists
South Island BEST AGED CARE UPTO 40 BEDS
WAIHI LODGE CARE CENTRE, GERALDINE
Waihi Lodge Care Centre in Geraldine was the smallest facility to pick up an award this year. Owned by the community, the care home staff and board were absolutely delighted. Mike van der Heyden, Facility Manager said “The whole team are extremely proud and humbled to have been nominated, and to have their hard work recognised.”
BEST AGED CARE OVER 40 BEDS
- No Facility Awarded -
BEST SMALL RETIREMENT / LIFESTYLE VILLAGE
BEST LARGE RETIREMENT / LIFESTYLE VILLAGE
MAYFAIR RETIREMENT VILLAGE
DIANA ISAAC RETIREMENT VILLAGE
CHRISTCHURCH
CHRISTCHURCH
Located in Riccarton, Christchurch Mayfair Retirement Village offers a range of retirement accommodation options, from independent living in two-bedroom villas and semiindependent living in serviced apartments and studios, through to rest home and hospital care.
A regular recipient in the AgedAdvisor People’s Choice Awards, Diana Isaac Retirement Village is recognised as Best Large Village in the South Island for 2022. Located on 11 hectares of ground and nestled down East Ellington Drive with a park on the doorstep, this Ryman Village celebrated its 10th anniversary this year.
Village manager, Vicky Knipe says “The team were very pleased to get the news - it’s been an exciting announcement for everyone.”
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PEOPLE’S CHOICEPEOPLE’S CHOICE N e AWARDS sNte AWARDS st wZ e wZ e e ala n d’s B e ala n d’s B
“Diana Isaac provided a haven for Christchurch residents affected by the Christchurch earthquakes and has had a special spirit ever since. Its active and enthusiastic community have been the champion fundraisers for charity over the years, and they make the village a special place.”, says David King, a Ryman spokesperson. One reviewer commented “I’ve been Living here for nine years, and have never regretted one moment of my time. The living conditions are top class and the management and staff have always been approachable and helpful.”
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Finalists BEST AGED CARE UP TO 40 BEDS
- No Finalists Awarded BEST AGED CARE OVER 40 BEDS
- No Finalists Awarded BEST SMALL RETIREMENT / LIFESTYLE VILLAGE RHODES ON CASHMERE, CHRISTCHURCH
Rhodes on Cashmere is a 42 apartment village located in Christchurch. BEST LARGE RETIREMENT / LIFESTYLE VILLAGE
are truly proud to work for an industry leader like Ryman, and it is lovely to receive this acknowledgment.” When we asked what this award meant for residents, Jacqui commented “The residents were very happy! They’re our best advocates, and they love having even more reasons to recommend the village they’ve chosen to call home to their friends and family.” CHARLES UPHAM RETIREMENT VILLAGE, RANGIORA
“The team were super delighted. It was great news after a long few years during COVID… and the residents were just as pleased as the staff. Word soon spread!” One resident comments, “Very friendly staff willing to answer questions. Gardens starting to show signs of Spring.. Outings are interesting. Fine Dining fit for a queen!” SUMMERSET AT WIGRAM, CHRISTCHURCH
Ernest Rutherford is a well-established Ryman village which sits in a beautiful garden setting between Stoke and Richmond. It is home to many independent living residents and offers full continuum of care, from independent townhouses and apartments to a care centre, with rest home, hospital and special care facilities. Jacqui Clarke, Sales Advisor says, “Our team AGED ADVISOR
“Our team always goes the extra mile, and this was reflected in the reviews. That’s the cool thing, this accolade comes from the horse’s mouth! It is from the people who know us best.”
Pat, a resident says “I have been here nearly 6 years and still love every minute. The staff and residents are a very happy, friendly bunch and there are many more activities than I can ever hope to participate in.” GOLDEN VIEW LIFESTYLE VILLAGE, CROMWELL
Golden View Lifestyle Village is located in the heart of Central Otago with 121 villas and apartments.
ERNEST RUTHERFORD RETIREMENT VILLAGE, NELSON
Charles Upham is a large integrated retirement village in Rangiora, North Canterbury and past finalist of this award. Set in beautiful grounds with great views, residents say it proudly carries the name of New Zealand’s best known war hero.
receive this nomination. Plus, residents were very excited, stopping by reception to admire the awards and feel proud of what they have helped to achieve.”
Summerset at Wigram was the first of Summerset’s Christchurch villages to open, and has been a consistent People’s Choice Winner / Finalist. Located on the outskirts of Wigram, it has attracted a lot of interest from country residents as well as townies. And is now home to approximately 320 residents, offering independent living as well as rest home and hospital-level care. “Our staff are proud of working for Summerset Wigram and it is a real sense of achievement to
“We’re very proud of our village, so it was lovely to hear it validated by the community.” ALPINE VIEW LIFESTYLE VILLAGE, CHRISTCHURCH
Alpine View is a lifestyle village located in Waitakiri, Christchurch, and is part of the Qestral Group. ASPIRING LIFESTYLE VILLAGE, WANAKA
Located in Otago, Aspiring Lifestyle Village has 140 villas and apartments. “Staff were very pleased to receive recognition through the award.” 21
New Kid on the Block… Vivid Living - the “New Kid” in the retirement village sector, has partnered with well-known brand, Fletcher Living, who has been building houses in Aotearoa since 1909. The result is an exciting new retirement village model. Nigel Matthews investigates
Gemma Gloyne, Head of Vivid Living (Fletcher Building’s Retirement Business Unit) says “When we stood back and looked at the communities we were building, we saw a real opportunity to integrate independent retirement living within our already thriving neighbourhoods.” “Vivid Living’s approach is to create a strong sense of connection with the village itself but also the wider Fletcher Living neighbourhood.” Their villages are smaller in scale (around 50-60 villas) designed to create community relationships between residents and the local Community Manager. “Each villa comes with touchscreen technology, provided by Spritely, which will help residents stay socially connected with friends and family… and are 22
designed to Lifemark® principles” adds Gemma. Many villages offer in-home touchscreens and follow bestpractice building standards. So, what is the real difference? Residents moving into a Vivid Living community will enter an Occupational Rights Agreement (ORA) with a 15% Deferred Management Fee (DMF) - lower than most traditional villages. When the time comes to leave the Vivid Living community, residents will share in 50% of the capital gains, less the cost of refurbishment, that results from the sale.
within five working days of your ORA ending. Their terms are in contrast to the majority of ORA’s which do not offer capital gain, and where the DMF is 30% (with the exception of Ryman at 20% and Summerset at 25%, plus a handful of others). But, the clincher is the guaranteed return of funds after exit.
If they have not resold your villa after four months from the date your ORA ends, Vivid Living guarantee to repay you the Repayment Sum.
Brian Peat, President for the Retirement Village Residents Association calls this a ‘game-changer’.
Vivid Living will also return 10% of your Residence Advance
“This is an example of an operator considering the needs of residents as opposed to the strict financial AGED ADVISOR
profits of the business. Fletchers are clearly leading the way for change and RVResidents consider their approach to be very fair and equitable.” Vivid Living Villages won’t provide onsite care facilities, but Gemma says they are partnering with Private Care NZ to support residents with the level of care they choose. All residents can receive annual and monthly health checks as part of the partnership, and can purchase tailored care packages to meet any specific needs. The first Vivid Living community will be at Red Beach with a number of locations planned over the next 3 years, including Karaka and Waiata Shores (Takanini) and also works starting at The Hill Ellerslie, Three Kings, and One Central in Christchurch.
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Signing On The Dotted Line. A Legal Perspective.
Adapted from “The Legal Process Before Signing an Occupation Right Agreement” By Kristine King
There are a few certainties in life, aside from death and taxes… and spending time with a lawyer when entering a retirement village is one. Whilst the cynical among us might think that lawyers are just looking for more opportunities to “clip the ticket”, in reality there are legal safeguards built into our legislation requiring the use of a lawyer before accepting an Occupation Rights Agreement (ORA). The Retirement Villages Act 2003 (the Act) prohibits any person from being offered or accepting an offer to become a resident in a retirement village unless it is in accordance with an ORA. The ORA must meet specific requirements for form and content that are set out in the Act, the schedules of the Act and certain regulations made under the Act. Before you can discuss your proposed move to a retirement village and the terms of any ORA with your lawyer, you will likely find that your lawyer will be using other acronyms like AML/CFT, CDD, EDD and so on. Lawyers are among several professions whose members are affected by changes to the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act). For most prospective residents this process means that your lawyer will ask to sight and certify AGED ADVISOR
a current copy of your passport or driver’s licence and some evidence of proof of your current address. It can be very frustrating to deal with these numerous requests for the same information, but your lawyer must complete these verification processes even when they have acted for a client for a long period. Each lawyer or law firm faces prosecution and large financial penalties if they fail to follow the procedure mandated by the Department of Internal Affairs (DIA). Your lawyer will appreciate that the volume of information given to you by the village, for you to read and understand can be overwhelming and confusing, so they may try to assist by preparing a summary or a reporting letter for you. They will want to ensure that you fully understand the nature of the ORA and its implications before signing, so they can give the certificate required by the Act. However, for them to best advise you on the implications of the ORA’s provisions on you, they will need some information on your own circumstances, expectations and requirements. This is essential so that the advice is tailored to you and to also ensure
that the ORA contains legally enforceable terms that match the statements or representations made to you by the retirement village. Ideally you would have this discussion with your lawyer before they start reviewing the ORA and other materials. You are likely to be asked by the retirement village to also create a will and enduring powers of attorney or to update your existing documents. For some strange reason people do not normally relish the prospect of extra time in the company of their lawyer. As these are significant legal steps on your part it is recommended that you allow plenty of time to ensure all processes are undertaken properly. It’s a big financial decision that you’re making and you want the best advice.
The take-home point: Make sure you have a good lawyer that understands your wishes and has experience with ORA’s. You can read the full article at www.agedadvisor.nz/articles 25
Falls Prevention & Exercise In Retirement As a young healthy person, the idea of taking classes to encourage balance seems far off and unnecessary, however taking care of your physical health now could be a great building block to being on an even keel in your twilight years. Suzi Brown explains
Statistics show that one in three over 65 year olds have a fall annually, with that figure increasing to one in two by the age of 80. Working to lower these figures is a combined effort by those who really care about our elderly: family members, professional health care workers, retirement villages and care homes. There are so many wonderful, fun ways to stay active that it really doesn’t need to be a chore to retain your strength and reduce the risks associated with growing older. Whether you enjoy living in a retirement village with access to exercise facilities and classes, or out in the community, 26
there are options for every type of person no matter your interests or physical abilities. What types of strength and balance classes or similar groups, do a range of Retirement Villages across the country provide, with the aim of preventing accidents? Maygrove Village in Orewa, is one of those villages who provide opportunities for residents to stay active in a fun and inclusive environment. Toni Hatton who is the Assistant Village Manager at Maygrove, said their village offers a walking group and three fitness classes per week. Residents can choose from aquacise, sit fit and
aerobics, plus they have larger group outdoor activities such as bowls and croquet available for those who enjoy mixing socialising with sport. In a similar vein to Maygrove, Settlers Lifestyle Village in Albany says they offer a selection of Walk n talk, petanque, lawn bowls, table tennis, keep fit, kako line dancing classes, therapeutics, aqua size, Tai Chi, table tennis, darts, indoor bowls, and Xer sit! Alongside this enticing list there is also Walk n Talk Friday mornings – one hour walk around local area, through bush, park and shopping area which offers a nice opportunity to distract from the effort of exercising by chatting with a friend! Ryman’s is another company who encourages exercise. Their website provides information about their wellness programmes - based on the belief that ‘you’re never too old to exercise - just find what’s right for you’. Ryman Triple A, which stands for Ageless, Active, Aware is a complimentary exercise programme available to all Ryman residents. The classes are designed with older people in mind to enhance their quality of life and wellbeing with the aim of improving strength, flexibility, balance, agility, and giving greater independence for longer. Residents can try functional fitness and circuit, and for those less mobile, a ‘sit and be fit’ class. All Summerset villages offer a variety of opportunities to exercise from bowls, to walking groups, to yoga, to aqua aerobics… and many more! They have designed their own signature
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exercise programme, CB Fit, which is an accredited falls prevention class as a part of the “Live Stronger for Longer” initiative. This has been rolling out across the villages since 2019 and is built on a foundation of the 4Ps: Prevent, Protect, Progress and Preserve. Summerset have also recently developed their own chair-based exercise classes as an extension of the standing strength and balance class and these will be released later this year. A short video of CB Fit can be viewed here: www.youtube. com/watch?v=jvSp7voLCgM Falls are more prevalent in older people, and at Broadview Lifecare, they know that physical strength and a person’s health and wellbeing plays an important role in preventing injury. Their specialised activities team includes a Diversional Therapist who is also an Occupational Therapist and tailors exercise programmes to individual needs. They have many different inhouse activities and focus on what the resident enjoyed throughout their life, such as ball games, to encourage participation. Indoor bowls provides another
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form of exercise and social connection. As well as in-house activities, they have lots of outings in the community to support movement and create meaningful experiences. To balance all these excellent opportunities available in retirement villages, what questions should you be asking about staying active while making a choice about a retirement village or aged care? Jaclyn Chishom, an Occupational Therapist who works in older persons health suggests “Ask the facility for their physiotherapy to client ratio if they advertise they have physiotherapy available. And ask what expected amount of time is to be given daily /weekly to the resident for physiotherapy input or is there a criteria to be seen by a facility physio”. Her concerns are that “aged care facilities market that they have physiotherapy available, but this resource is very limited. Some large facilities have one contracted physiotherapist that comes in once a week to see all their ‘priority’ residents - which are usually new residents or returning from hospital residents
who require the initial physio assessment or a review to determine manual handling and or mobility status. They barely even get the chance to actually do ‘exercise’ or set up programmes for exercise for residents.” Jaclyn also adds that facilities need to be asked about occupational therapist, diversional therapist, and/or activity/therapy assistants - do they have one, what is the ratio, how often will the residents be seen individually or is it all activities done in a group setting? The concern she mentions is that often those residents who don’t want to go to facility groups or for whom it is too difficult for them to get there, won’t get the hands-on support, guidance or programme to do daily exercises. It is these residents that are in greater need of active exercises. Retirement villages won’t often put their financial resources into individual active exercise needs. What a retirement village would really benefit from is staff member who can offer that individual one-on-one guidance and support and work closely with the resident week to week to
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see real improvement. Within the wider community activities on offer, Age Concern’s fall’s prevention programme - SAYGO - is a proven way of increasing both your strength and balance. Those who participated in the programme for 10 weeks were found to be stronger and less likely to fall, and those who attended for a year found even greater benefits. It was originally developed in Dunedin and now has a number of classes across the nation with thousands of participants. These are community classes, which keep fun and inclusion in mind with accessabilty for all walks of life. The entry is an affordable gold coin donation which usually covers venue hire. The first ten weeks of the programme is run by a paid instructor, who then is replaced by volunteer peer leaders. The New Zealand Government, the Ministry of Health and ACC have developed an initiative ‘Live Stronger for Longer’, which aims to prevent or reduce falls by having people attend strength and balance classes. The ACC assesses each programme to 28
understand what classes people could be referred to, and the public can see which classes are approved. It’s a great idea to visit their website www.livestronger. org.nz where you can find a range of tips about staying active, well and independent. They also have a home safety checklist and advice for families and whanau amongst information about exercising at home, finding a strength and balance class near you and other resources. A fun, social sport not to be overlooked is dancing! Some refer to it as ‘the kale of exercise’ due to it’s health benefits. Think of it as an exercise superfood! Rock n Roll revival classes can be a great way to meet new people and get the heart pumping while making the most of the opportunity to dress up in some fun outfits! If rock n roll isn’t for you, you could try Jazz dancing, Salsa dancing or even Line dancing. Participating in dance allows elders to improve their physical function, health and well-being. Another beneficial advantage is significantly improving aerobic capacity,
lower body muscle endurance, strength and flexibility, balance, agility and gait. Staying active and improving your balance doesn’t have to be kept just for exercise classes and provided activities. Retirement is an ideal time to start something new or pick up an old sport, especially when you consider how easy it has become to be inactive in our modern world with handy mod-cons at our fingertips. Try scheduling activity into your calendar like you would an appointment. You could spread moderate to intense styles of exercise across days of the week, allowing time for recovery and rest which are all the more sweet when you’ve earned them! Pick your most energetic time of day that suits your own unique body clock and try to rule out easy excuses like bad weather or not having the equipment you need to exercise. Be kind to yourself and celebrate what you can achieve! Just starting a new routine and bringing discipline, focus and consistency into your life will not only benefit you physically, but also mentally.
AGED ADVISOR
Welcome home Retire with Metlifecare At Metlifecare, we understand what it’s like. Making the move to retirement living can feel exciting. Or a bit like your first day at school. However you feel, we’ll do everything we can to make you feel at home. Whether you want to retire on the green or by the beach, in an established village or a brand new community, we’ve got you covered. For the life you want to live metlifecare.co.nz � 0800 909 303 AGED ADVISOR
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Mental Health & Wellness Among Elders Life flows in it’s own rhythm, and while we ride the wave through it’s tidal changes and currents that each new stage brings, depression can be just one of those flows that we learn to cope with and move through gracefully, given the right help and support. Suzi Brown explains
Depression is more than ‘feeling a bit down’ for a short while - it means persistent and ongoing unhappiness. Many older people experience depression, yet it often goes undetected and untreated. As part of our health section, we take a look at what causes depression, signs of depression, who is at risk, and how to gain help and move forward if it affects you. So, as an older person what makes it less likely for your depression to be recognised than in a younger person? There’s a range of reasons, and simply reading them here may make you feel more understood and less alone. One of these reasons is struggling to find a way to put your troubled feelings into words, or how to even start a meaningful conversation with 30
your GP, or friend. Maybe you don’t want to bother your doctor as mental illness isn’t something you can see physically so it’s hard to describe, and then you don’t want to add another pill to your already overflowing daily regime of medication. Perhaps you have been brought up with the ‘keep your chin up’ and carry on sort of mentality and think it’s best to square your shoulders and power through on your own. However you view it, depression doesn’t need to be just another part of aging. Given time and support your elder years can be a time of flourishing! There is usually no one particular factor that can be blamed for kicking off depression. Contributing causes could be: grief, loss, change, loneliness, poverty, illness, reaction to medication and many others. Often it is due to a combination of factors. Sometimes it just seems to come out of nowhere. It might be difficult for you to be able to tell if you’re just ‘feeling sad’ or if it’s something more. If you’ve recognised some familiar traits of behaviour in the list of symptoms
you can develop strategies to help you move forward, and feel good again. Outdoor activities such as gardening or a walk in nature can do wonders for not only your mental health, but the linked benefits of physical health too. Visiting with family and close friends, reading a book or treating yourself are all small ways that add up to meaningful value. Many Retirement Villages have lounge spaces, cafés or extensive gardens with seating where residents can relax, and can have family and friends to stay anytime if they need some extra whanau support. Contributing to voluntary work or picking up an old or new hobby can be a good way of connecting and improving your well-being. Maygrove Village in Orewa takes the novel approach of supporting residents by allowing them to have a pet. As long as it is not a nuisance to others, is fully vaccinated and leashed in common areas. The hospital on-site has pet therapy visits and they have a resident cat that lives there too! Assistant Manager Toni
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Hatton is a great advocate for pet therapy visits in particular “The pet therapy visits are incredible, we even have a horse called Peanut who visits sometimes. She’s great in the lift, and well toilet trained but does not like to get back in her float to leave, she would rather graze on our lush lawns! The hospital/palliative residents just adore her!” If none of these strategies are helping, the next step is to visit your GP. Your chances of recovery and a return to your usual life enjoyment are better if you seek professional medical help sooner, rather than later. You may find it helps to take a support person with you for your appointment as if you are feeling down it can be tricky to remember exactly what your doctor has said. Your doctor may suggest a Green Prescription as a way to move forward. This is a way to get support to make some changes and take charge of your health and well-being. With a Green Prescription, you get your own support person to work with you to achieve your goals. Your support person will know about courses, programmes and other services available in your area and you can meet other people in your community who are taking steps to improve their health and well-being. You will get personal attention and the opportunity for more social connection. You can also ask your doctor about seeing a counsellor and/or taking medication. It’s important to keep in mind that medication can take a few weeks to start working so you will need to stick with it consistently to be able to see changes and benefits. Depending on your background and own personal beliefs, you may find comfort and meaning in spirituality or religion. If you live in an aged care facility, ask if they have a dedicated staff member to assist with supporting AGED ADVISOR
You could look for a combination of these symptoms in your behaviour and feelings:
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Feeling sad or down, most of the day, nearly every day and for weeks on end
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Change in sleeping patterns
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Loss of appetite or significant weight loss or gain
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Loss of interest and pleasure in life
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Noticeable changes in behaviour such as irritability or withdrawal from others
residents' needs beyond normal activities. They could connect you with a local chaplain who is available to pray alongside you and introduce you to likeminded groups who can support you in this aspect of your wellbeing. For example, Broadview Lifecare know their residents’ and employees’ spiritual needs are very important to their health and well-being, so are fortunate to have a Pastor on the activities team who is available for residents and staff. They also have strong community links with a range of different religious and spiritual groups, who provide support for individuals and come and provide group services. Like many aged care facilities, they recognise the importance of residents being able to live in a spiritually and culturally safe environment. Another avenue to try alongside these strategies is working with a Diversional and Recreational Therapist. This type of practitioner works with people to design and facilitate leisure and recreation programmes. These activities are designed to
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Feeling hopeless or worthless
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Loss of motivation
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Feelings of guilt
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Pain including headaches, abdominal and other pain for which the doctor can find no cause
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Thoughts of suicide
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Poor concentration, forgetfulness, finding it hard to make decisions
support, challenge and enhance a person’s psychological, spiritual, social, emotional and physical wellbeing. The Diversional and Recreation Therapist provides opportunities for individuals to choose to participate in leisure and recreation activities which promote self-esteem and personal fulfilment. These types of therapists are put into use at Broadview - “Our Diversional Therapists, as part of the activities programme, organise visits from entertainment groups. This includes children, who the residents love to see.” Through your GP, retirement village, or community support, depression and mental health issues can be worked through. Don’t be afraid to reach out if you, or someone you love finds themselves in this category. You’ll be surprised at the support available and how quickly you can begin to make inroads to a life with more vitality and joy!
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We’re all about revitalising the ageing experience, so that you can live your best life every step of the way. Learn more at arvida.co.nz 32
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‘Fun’eral Planning With A Quirk Funeral planning can seem like a sombre business, but approaching the task with a quirky sense of fun and your own personal interests in mind can make all the difference. Suzi Brown explains
Let's cover what to check off before you check out, how much you might expect to pay, and explore some ideas on how to make your final farewell represent you and what makes you tick!
entering these into your booklet. Available from www.mywillwishes.com at a reasonable cost this handy little tool could be a lifesaver for those who you love and leave behind.
Pre-organise
Casket choice
If you want to make the process an easy one, you could consider purchasing a book called “My Will Wishes”, where people can handwrite what they want to happen after their death. My Will Wishes aims to be one of the most constructive, personalised and cherished items you could possibly prepare. Hard as it may be to complete the book, it is one of the most considerate things you can do for those you love. The book is filled with prompts to get you thinking, then once you have decided upon your wishes, start
A good funeral service usually crams a lifetime of what makes you a unique human into a short space of time, so between eulogies from Great Aunty Joan and a photo show, Ross Hall from Dying Art has a suggestion: a personalised casket! If you’re the kind of person who has a peculiar taste for cream buns or Lego, why not go out in a coffin representing that?! Ross has been creating two to three customised coffins a week for the last six to seven years, his designs have included a Formula One Ferrari race car; a
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chocolate bar; and a fire engine with working wheels. Then there are caskets covered in photos of the person's garden or overseas travel adventures; holographs or glitter - Ross says "It's endless what you can do." Debra McClean works for Dying Art as an advisor and gives public talks at rest homes - "I designed a casket for a friend of our family and he was a fisherman. He was cremated in his fishing casket so you've got an image in your head that he's forever off fishing, and that's nice. The casket is the very last thing that you see of your loved one and if it is just a brown box, you just remember them in a coffin. It's comforting to know they've gone with their passion," she says.
Consider the environment As we move forward some people might also like to ‘go green’ as they exit. You could consider looking into some untraditional eco-funeral options. These can reduce your carbon footprint while also leaving behind a lasting benefit to the environment. Some choices are: ‘Alkaline hydrolysis’ - also known as water cremation. 33
It involves soaking the body inside a special chamber until it dissolves into liquid ‘Biodegradable urns’ - made of fully recyclable materials it can be filled with seeds which will sprout into a tree when planted. ‘Organic ash mixtures’ mixing remains with organic compounds that balance the pH level and release friendly microbial bacteria back into the earth when scattered.
Individualise Make a checkbox for what flowers bloomed big in your life - perhaps your husband gave you a bunch of flowers that you’ve never forgotten on your first date? Or you just really like
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the wild flowers that grow in the dunes up the road. Include that in your planning! Catering plays a part too. Incase they haven’t noticed by your cream bun coffin, now’s your chance to remind people who attend that you love cream buns! Make sure there’s a stack of them if that’s your jam. Couldn’t go a day without a bottle of Coke? Include a Coke fridge in your planning so everyone can toast you with a fresh bottle! Those who want to be really organised could pick out pics that would be suitable for an order of service sheet or photo slide show together with music that best represents you. Having ‘Sweet Caroline’ playing behind a lifetime of photos of my mother Caroline was such an
emotional and moving tribute at her funeral. With the benefit of advance knowledge that her time was nearing an end, she was able to choose the vicar who she connected with most closely from her church home, approve the song choice, and on the topic of music, she picked out her favourite hymns to include in the service too. Yes, we might have had some ideas of what she likes, but somehow having her choose them made the funeral more personal and meaningful.
Recording options During the Covid lockdowns, it became so much more important to film and livestream a loved one’s funeral for those unable to attend. For my mother’s service
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we used Liveview - liveview.co.nz - and the overseas relatives and friends were delighted. This has the added benefit of being able to download at a later date to watch again once the busy-ness and stress has passed.
Financially prepare Whether you will be buried or cremated can often come down to cost. If you choose cremation you’ll be saving on a headstone, coffin, cemetery and grave fees, and a burial plot. On the other hand, with a cremation you’ll be paying for the cremation fee and urn or other location for ashes. Either way, you’ll still need to pay for the removal of the body, funeral car hire, clergy fees, flowers and catering alongside the order of service sheet printing and design.
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The average cost of a very modest funeral with a burial is around $8400. Costs vary depending on where you live and die. If you live in New Plymouth, the cost of being buried is $6552. At the other end of the scale, it’s $1150 in Taupo and $2075 in the Far North. So the average cost of a funeral to about $10,000 but that varies, depending on how you and your family want to say goodbye. There are a few options for funding if the estate can’t cover costs and neither can the family. Work and Income have a funeral grant which families can apply for which is $2280.70. ACC can help when someone dies from an injury covered by their organisation. They can pay a grant of up to $7024.80 to help with funeral costs, one-off payments and loss of income. If you don’t want to leave your family in the lurch and you know your estate won’t cover it, it’s
a good idea to take out funeral insurance, which pays for all the costs immediately upon death. Or, you could take the fail free option and simply save! Pop aside $10 a week and start early enough and you’ll be sorted with plenty of time and without the stress of knowing your family will be scratching about for enough coin to give you a decent send off.
Rest in peace What’s left to do after you’ve finished planning a fabulous send-off party for yourself? Simply choose a suitable outfit and make sure someone knows where you’ve written all this important stuff! If you went the way of the ‘My Well Wishes’ booklet this comes with a handy little business card-sized card where you can write your name and where your Well Wishes book is located.
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Nutrition: Making good food choices We’ve been eating from the moment we were brought into this world, it’s a pleasurable activity that feeds not only our nutritional needs but increases our happiness on an emotional level and goes hand in hand with the kind of activities we all enjoy. Suzi Brown explains
What’s a movie without popcorn? A wine and cheese evening without cheese and yummy little nibbles and canapes? We’re all pretty well versed on food by the time we hit retirement, so it may seem a bit pointless to read up on how, or what to eat once we’ve had so much practice - somewhat in the vein of preaching to the converted! However, it’s important to remember that as our bodies change, so do our requirements for the amount and types of food we need to thrive. You may now have a smaller appetite than when you were younger, so you need to make more considered food choices to get the best nutritional value.
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Balanced eating When we think of a balanced or nutritional approach to eating, it would be natural to bring to mind the ‘healthy food pyramid’ we all learned about as part of our schooling. This has more recently been turned on its head and rebranded to ‘Healthy heart visual food guide’. This updated guide advocates eating fruit and vegetables most, followed by some cereals and breads, then meat, chicken, fish, legumes and eggs, milk and dairy and lastly oils and nuts. The Heart Foundation is a good source of information and guidance and encourages fresh thinking like swapping refined cereals and grains for whole grains, or red meats for plant proteins, choosing
reduced fat for dairy products and focussing on reducing red meat to three meals per week. The guide also suggests it’s a good idea to reduce highly processed and refined foods such as takeaways, sweet bakery items, processed snack foods and sugary drinks.
You’ve been served It’s about getting back to basics. The Ministry of Health (MOH) booklet “Eating for Healthy Older People” recommends eating at least seven servings of vegetables and fruit each day, this is broken down into at least five servings of vegetables and two servings of fruit. Vegetables and fruit provide carbohydrates (sugar and starch), fibre, vitamins and minerals and are low in fat. By choosing produce that is in season you will save dollars at the checkout, and ensure you get the best fresh, ripe varieties. Canned and frozen are also healthy options. It doesn’t need to be complicated to cook - pop them in the microwave to steam and go light on the butter! Breads and Cereals provide carbohydrates (sugar and starch), fibre, and nutrients such as B vitamins and minerals. These come in second on the healthy AGED ADVISOR
heart guide and include our goto breakfast cereals and dinner favourites like rice and pasta. Wholegrain breads and cereals are useful for providing extra nutrients and fibre and also help prevent constipation. It is recommended that men need five daily servings of breads and cereals, with women needing slightly less at three. Legumes, nuts, seeds, fish and other seafood, eggs, poultry (eg, chicken), or red meat with the fat removed all supply protein, vitamins and minerals to your diet. Red meat, chicken and fish contain iron in a form that your body can easily absorb. Oily fish is also a good sources of omega-3, which can help reduce the risk of heart disease and stroke. Milk and milk products provide a good source of protein, vitamins, calcium and other nutrients to keep up muscle strength, maintain healthy bones, and prevent osteoporosis. You’ll need to make the choice of whether you need reduced-fat or full-fat varieties depending on your body type and energy needs. It’s a good idea to have at least four servings a day of milk products which could come in the form of yoghurt, cheese or a few scoops of ice-cream.
Look to the stars It seems a lot to take in, but there are helpful ways to make it easier. The Health Star Rating is a good system to use when making choices about packaged foods at the supermarket. You could use it to compare similar packaged foods – it’s easy! The more stars a food has, the healthier it is. We need to drink at least 8 cups a day to replace what we naturally lose from the body. However, this can be a problem if you’re on medications that are a diuretic.
AGED ADVISOR
Stories of plastic milk bottles under the car seat… need we say more!
Aged Care nutrition A good question to ask is how aged care facilities encourage good nutrition and provide menu’s that support the healthy heart visual food guide. A handful of Retirement Villages responded to our request to answer how they provide for those with special dietary requirements, and what changes they have implemented over the years to meet those needs, like including new products, engaging consultants and resident feedback: At Broadview Lifecare they provide their residents with family hearty meals. Over the last few years, they have formed a partnership with Purefoods to also provide innovative nutritional meals for residents with more specialised needs, such as those with dementia and enduring mental health needs who require special meals to ensure they get the right nutrients. The menus are all checked by a dietitian. They also regularly conduct surveys with residents, their whanau and friends to seek valuable feedback about the food they provide. Over the last years at Summerset, they've brought their food services in-house to ensure the quality, variety and consistency of their food is standardised across all villages. Their food services team consult and utilise meal plans approved by nutritionists in the preparation of the Care Centre menus. They provide flexibility around dietary requirements for example providing high-quality pureed meal options. Summerset regularly seek feedback and input into their food service offering, which has led to
initiatives such as a range of pre-prepared and ready-to-heat frozen meals for convenience. They also experienced a demand for cooking lessons, particularly from widowed residents who were unsure how to cook or struggling to adapt to cooking for only one or two – this was partly the inspiration for their Cooking with a MasterChef series which is available for residents. Abbeyfield provide guidelines and training to their housekeepers/ cooks so they provide nutritious meals for residents and often engage dieticians to deliver that training. Settlers offer vegan recipes, dishes for vegetarians, and have GF options in their café/meals. At Rymans, there is a choice of three main courses, including a vegetarian option, they also cater for special dietary requirements. Their village chefs blend variety, freshness and flair to create menu options. The seasonal menu is always evolving as residents tell them what works, and what could be better. They serve up 120 different meals each month, so the same meal won't reappear for four weeks - unless of course it's back by popular demand. They also offer individually frozen meals - made from scratch using fresh, natural ingredients. The ready-to-eat meals are reasonably priced and perfect for independent or servicedapartment residents looking for convenience and great taste. 37
2022 | 2023
RE TIREMENT/ L IFES T YLE & AGED C A RE
DIREC TORY This year we are pleased to offer you a directory containing the top 200 village and care facilities throughout Aotearoa. This list has been compiled using the ratings of almost 10,000 reviews on more than 835 facilities. The following directory also contains villages and care facilities that have either upgraded on www.agedadvisor.nz or paid to be listed. This is just one of a range of tools that you can use to filter villages and care homes as part of your decision-making process. To conserve space, we’ve limited this list to only the top 200 facilities
with 5 or more reviews, or facilities that are on an upgraded plan with AgedAdvisor. All other facilities can be found online at: www.agedadvisor.nz We would suggest you check the website for any updates. If you still find no reviews, then feel free to contact the facility directly and ask why they have no reviews. Each year we contact providers and facilities in New Zealand to encourage them to make review forms available for their residents. We provide these free of charge and there is no cost to the facility
to send in reviews. Many residents and facilities do send them in. However, some facilities do not, either because they do not see the benefit of resident testimonials or they do not want, or believe that residents should voice their thoughts or experience publicly. We’ll let you be the judge of that. You will notice some facilities have their past awards listed. Only those facilities on an upgraded plan have past year awards displayed. Again, you can see a full list of current and past award winners online at: www.agedadvisor.nz/awards
KEY FOR DIRECTORY: Care Home
Independent Living A facility will have identified themselves as happy to hand out review forms and be reviewed on agedadvisor.nz
38
Based on total reviewer ratings as at 15th November 2022. TOP 100
This indicates where a facility is ranked throughout NZ (based on ratings on Aged Advisor, as at 1st February 2021) within independent living or care facilities.
AGED ADVISOR
Retirement / Lifestyle Village Checklist Use this as a reference. You may wish to either tick if it applies, add ‘yes’ or ‘no’ or give a personal rating from 1-5 to help compare your options.
1
2
3
4
Village Name(s)
Street / Suburb Phone Date Visited
Financial
Entry Price? (eg. $570,000) Weekly Fee Cost? And is it Fixed (F), CPI linked (CPI) or Increasable by Operator (I)? (eg. $120, F) Maximum DMF (Deferred Management Fee)? Over how many years? (eg. 25%, 5 years) Share of Capital Gain? Exposed to Capital Loss? (eg. Yes - 50%, No) Fees for Transferring to another unit, if required? Does a 2nd DMF apply?(eg. $1000, No)
Location
Near friends, family? (eg. Yes) Close to shops, transport, church, social clubs etc. (eg. Some) Is it on flat land? Do internal roads, kerbs & footpaths have easy walker access? (eg. Yes) Nice green spaces? Gardens?
Social / General
Proximity from unit to village community centre? Are there social activities that appeal? Are staff / management approachable / friendly? Were other residents friendly? Is there a residents committee? Overall atmosphere in the village? Are there support services? Call bell? Care onsite? Care
What do these services cost? Is there respite or short term care offered as part of your ORA? What levels of care are offered, if required? Do residents get priority for any care services onsite?
On Exit
When do fees stop? (eg. On exit) When is capital returned? (eg. On sale of unit) What if it doesn’t sell? (eg. Repay 20% in 3 months) Any costs for refurbishment? (eg. No) Any other costs I should know about? (eg. admin fees) Current Rating Score on www.agedadvisor.nz? Do they have any Peoples Choice Awards?
AGED ADVISOR
39
VISIT: www.agedadvisor.nz | EMAIL: info@agedadvisor.co.nz
Care Home / Aged Care Checklist Use this as a reference. You may wish to either tick if it applies, add ‘yes’ or ‘no’ or give a personal rating from 1-5 to help compare your options.
1
2
3
4
Facility Name(s)
Street / Suburb Phone Date Visited
Facility and Care
What are the levels of care offered? (eg. rest home, dementia) Is there an ORA / Entry Price? (eg. $230,000) Is there a Premium Room Fee? Daily, weekly, 28 days? (eg. $30, per day) Is a GP on call 24/7? Is a registered nurse on 24/7? (eg. yes, yes) Overall atmosphere in the care home? (eg. Light, warm, homely)
Individual Room
Last DHB Audit result? (eg. 48 months) Do rooms appear clean and homely? Is there plenty of natural light? Was the temperature comfortable? Adjustable heating in the room? Can residents bring own furniture? Do the rooms have an ensuite? Are residents normally in the lounge or own room? Can they choose?
Social
Is there a weekly activities programme? What are the activities like? Is there a Physio, Occupational or Diversional Therapist? How many hours per week are they available? Is there spiritual care available? How often? Within the home or externally sourced? Were staff / management approachable / friendly?
Location
Did residents appear relaxed and happy? Near friends, family? (eg. Yes) Nice green spaces? Multiple quiet spaces / gardens? Ground floor or multi-level? Easy parking for visitors / family?
Meals
Do meals look appetising? Do they look nutritious? What do other residents / visitors say about the food? Are there tea / coffee making facilities for residents? Are special dietary needs met? Is there any additional cost? Current Rating Score on www.agedadvisor.nz? Do they have any Peoples Choice Awards? 40
AGED ADVISOR
VISIT: www.agedadvisor.nz | EMAIL: info@agedadvisor.co.nz
RETIREMENT/LIFESTYLE VILLAGE & CARE
KEY:
NORTHLAND REGION TOP 25
Bream Bay Village Ruakaka, Whangarei | 0800 273 262
95% (34 Reviews)
FINALIST 2022 Best Large Retirement / Lifestyle Village NI Jane Mander [Aged Care] Kamo, Whangarei | 09 435 3850
(Not Yet Ranked) TOP 10
Jane Mander Retirement Village Kamo, Whangarei | 09 435 3850
96% (18 Reviews) TOP 100
Kerikeri Retirement Village Kerikeri | 09 407 0070
TOP 100
89% (7 Reviews) 87% (17 Reviews)
Pururi Court Lifecare (Rest Home... Whau Valley, Whangarei | 09 437 9302
(Not Yet Ranked)
The Anchorage [Retirement] Villa... One Tree Point, Whangarei | 09 376 8770
(Not Yet Ranked)
AUCKLAND REGION
TOP 100
78% (10 Reviews) 80% (10 Reviews)
CHT St Margarets (Hospital and R... Te Atatu Peninsula, Auckland | 09 834 4963 CHT Waiuku (Hospital and Rest Ho... Waiuku | 09 235 6955
60% (8 Reviews)
TOP 100
86% (7 Reviews) TOP 50
Concord House Rest Home Greenlane, Auckland | 09 523 1605
95% (22 Reviews)
Country Club Huapai [Retirement ... Huapai, Auckland | 021 982 583
93% (3 Reviews) TOP 100
Crestwood Retirement Village Met... New Lynn, Auckland | 09 826 2000 Cromwell House [Rest Home] and H... Epsom, Auckland | 09 524 7702
88% (5 Reviews) TOP 100
87% (26 Reviews)
TOP 100
Edgewater [Aged Care] Metlifecar... Pakuranga, Auckland | 09 977 9603
90% (6 Reviews)
FINALIST 2015/16 Best Aged Care (Med/Large) Facility NI TOP 100
Edgewater Village Metlifecare Re... Pakuranga, Auckland | 09 577 1600
88% (20 Reviews)
Edmund Hillary [Aged Care] Remuera, Auckland | 09 570 0070 Edmund Hillary Retirement Villag... Remuera, Auckland | 09 570 0070
7 Saint Vincent Retirement Villa... Remuera, Auckland | 09 522 8864
TOP 100
Anne Maree Court Northcote, Auckland | 09 418 3118
TOP 100
(Not Yet Ranked) TOP 50
90% (29 Reviews)
88% (13 Reviews)
Ellerslie Gardens Lifecare Mount Wellington, Auckland | 09 527 1440
(Not Yet Ranked)
84% (5 Reviews)
Evelyn Page [Aged Care] Orewa, Auckland | 09 421 1915
75% (4 Reviews)
80% (9 Reviews)
Evelyn Page Retirement Village Orewa, Auckland | 09 421 1915
93% (8 Reviews)
Everil Orr Village Mount Albert, Auckland | 021 0220 6965
87% (6 Reviews)
Fairview Lifestyle Village Albany, Auckland | 0800 102 662
TOP 100
TOP 50
Aria Park Retirement Village Epsom, Auckland | 09 630 8430
Bert Sutcliffe Retirement Villag... Birkenhead, Auckland | 09 482 1777
CHT St Johns (Hospital) Epsom, Auckland | 09 625 6054
91% (7 Reviews) (Not Yet Ranked)
Avondale Lifecare (Rest Home &... Avondale, Auckland | 09 828 0109
TOP 100
FINALIST 2017 Best Aged Care (Med/Large) Facility NI
TOP 50
Summerset Mount Denby Retirement... Tikipunga, Whangarei | 09 470 0282
Aria Gardens Albany, Auckland | 09 415 7934
CHT St Christophers (Rest Home &... Papatoetoe, Auckland | 09 278 4637
= INDEPENDENT LIVING
FINALIST 2021, 20 & 19 Best Aged Care (Small) NI
Kamo Home and Village Kamo | 09 435 5800
Radius Potter Home Regent, Whangarei | 09 438 2668
= CARE HOME
TOP 100
TOP 50
91% (37 Reviews)
TOP 10
96% (27 Reviews) TOP 100
88% (10 Reviews) 85% (44 Reviews)
Fairview Village and Care Fairview Heights, Auckland | 09 477 3980
(Not Yet Ranked)
FINALIST 2020 Best Large Retirement / Lifestyle Village NI
Glenburn Rest Home & Hospital New Lynn, Auckland | 09 827 7962
TOP 100
Bethesda Care Manukau City, Auckland | 09 262 5650
Glenburn Retirement Village New Lynn, Auckland | 09 985 9721
TOP 100
Goodwood Seadrome Home & Hospita... Massey, Auckland | 09 833 7506
TOP 10
(Not Yet Ranked)
Bethesda Retirement Village Manukau City, Auckland | 0800 11 99 33
79% (31 Reviews)
Bruce McLaren [Aged Care] Retire... Howick, Auckland | 09 535 0220 Bruce Mclaren Retirement Village Howick, Auckland | 09 535 0220
TOP 100
CHT Carnarvon (Rest Home & Hos... Henderson, Auckland | 09 838 8348
TOP 50
CHT Hillcrest (Hospital) Mangere, Auckland | 09 275 8349
TOP 25
(Not Yet Ranked)
Grace Joel [Aged Care] St Heliers, Auckland | 09 575 1572
89% (36 Reviews)
Grace Joel Retirement Village St Heliers, Auckland | 09 575 1572
93% (6 Reviews)
Greenview Park Retirement Villag... Glen Eden, Auckland | 09 818 3800
CHT Lansdowne (Rest Home and Hos... Howick, Auckland | 09 535 4244
Greenwich Gardens Retirement Vil... Sunnynook, Auckland | 09 440 6790
73% (9 Reviews) TOP 100
88% (8 Reviews) 85% (13 Reviews)
TOP 50
93% (51 Reviews)
FINALIST 2022, 21 & 20 Best Aged Care (Med/Large) Facility NI
AGED ADVISOR
85% (4 Reviews) TOP 100
87% (18 Reviews) TOP 50
92% (39 Reviews)
TOP 100
88% (25 Reviews) 85% (33 Reviews) TOP 100
Hillsborough Heights Metlifecare... Hillsborough, Auckland | 09 626 8060
88% (24 Reviews)
FINALIST 2020 Best (Large) Retirement / Lifestyle Village NI
FINALIST 2020 Best Aged Care (Med/Large) Facility NI CHT Royal Oak (Rest Home) Royal Oak, Auckland | 09 636 6211
97% (7 Reviews)
FINALIST 2022, 21, 20 & 19 Best Aged Care (Med/Large) Facility NI 95% (38 Reviews)
TOP CHT Peacehaven (Resthome & Ho... 100 Blockhouse Bay, Auckland | 09 627 8653
89% (31 Reviews)
Greenvalley Rest Home Glenfield, Auckland | 09 481 1000
WINNER 2022 FINALIST 21 & 20 Best Aged Care (Med/Large) Facility NI
CHT Onewa (Hospital & Rest Hom... Birkenhead, Auckland | 09 481 0447
84% (5 Reviews)
TOP 100
Howick Baptist Home and Hospital Howick, Auckland | 09 538 0800 Karaka Lifestyle Estate (Retirem... Drury | 09 294 8663
80% (9 Reviews) TOP 100
87% (17 Reviews)
FINALIST 2022 Best Small Retirement / Lifestyle Village NI
41
RETIREMENT/LIFESTYLE VILLAGE & CARE
Keith Park Retirement Village Hobsonville, Auckland | 09 416 0750
KEY:
TOP 10
100% (7 Reviews)
WINNER 2022 Best Small Retirement / Lifestyle Village NI TOP 25
Lakeside Retirement Lodge Pukekohe | 09 238 5175
96% (5 Reviews)
= CARE HOME
= INDEPENDENT LIVING
St Andrews Village Glendowie, Auckland | 09 585 4020
TOP 25
St Andrews Village [Aged Care] Glendowie, Auckland | 09 585 4020
TOP 50
95% (47 Reviews) 93% (8 Reviews)
St Josephs Home & Hospital Herne Bay, Auckland | 09 361 4600
TOP 10
TOP 10
99% (15 Reviews)
Logan Campbell [Aged Care] Retir... Greenlane, Auckland | 09 636 3888
(Not yet ranked)
Logan Campbell Retirement Villag... Greenlane, Auckland | 09 636 3883
St Patricks Home and Hospital Epsom, Auckland | 09 638 8258
87% (9 Reviews)
FINALIST 2022-20 Best Aged Care (Med/Large) Facility NI
93% (12 Reviews)
Summerset At Heritage Park Ellerslie, Auckland | 09 950 7962
94% (260 Reviews)
Summerset at Heritage Park [Aged... Ellerslie, Auckland | 09 950 7961
(Not yet ranked)
Summerset At Karaka (Retirement ... Karaka | 09 951 8900
(Not yet ranked)
Summerset at Karaka [Aged Care] Karaka, Auckland | 09 951 8901
(Not yet ranked)
Summerset At Monterey Park Hobsonville, Auckland | 09 951 8922
71% (44 Reviews)
93% (3 Reviews)
Summerset at Monterey Park [Aged... Hobsonville, Auckland | 09 951 8921
63% (7 Reviews)
95% (34 Reviews)
Summerset By The Park (Manukau) Manukau, Auckland | 09 277 1441
76% (48 Reviews)
82% (12 Reviews)
Summerset by the Park [Aged Care... Manakau, Auckland | 09 272 3954
(Not yet ranked)
TOP 25
Longford Park Metlifecare Retire... Takanini, Auckland | 09 295 0040 Maygrove (Retirement) Village Orewa, Auckland | 09 427 3054
TOP 25
FINALIST 2022-21, 2018-15 WINNER 2019 Best (Large) Retirement/ ... Maygrove (Village) Hospital Orewa, Auckland | 09 427 0490
TOP 25
96% (10 Reviews)
FINALIST 2022 Best Aged Care (Med/Large) Facility NI Maygrove Lifecare (Resthome) Orewa, Auckland | 09 426 6391 Meadowbank Retirement Village Meadowbank, Auckland | 021 510 153
TOP 25
TOP 100
Metlifecare Parkside Village Hillsborough, Auckland | 09 624 2600
97% (69 Reviews)
TOP 100
88% (23 Reviews)
FINALIST 2015/16 Best Aged Care (Med/Large) Facility NI
Summerset Falls [Aged Care] Warkworth | 09 425 1200
Miriam Corban Retirement Village Henderson, Auckland | 09 838 0880
(Not yet ranked)
Summerset Falls Retirement Villa... Warkworth | 09 425 1202
(Not yet ranked)
Te Mana Rest Home Birkdale, Auckland | 09 483 9209
TOP 25
89% (13 Reviews)
The Orchards Retirement Village ... Glenfield, Auckland | 09 444 4010
TOP 100
84% (5 Reviews)
The Poynton Retirement Village M... Takapuna, Auckland | 09 488 5700
89% (56 Reviews)
Waitakere Gardens Retirement Vil... Henderson, Auckland | 09 836 9744
Murray Halberg [Aged Care] Lynfield, Auckland | 09 627 2727 Murray Halberg Retirement Villag... Lynfield, Auckland | 09 627 2727
TOP 100
Northbridge Lifecare Trust Rest ... Northcote, Auckland | 09 488 3083
TOP 100
Pakuranga Park Village Sunnyhills, Auckland | 09 576 5990
TOP 100
Palms Lifecare (Rest Home) Pukekohe | 09 237 3070 Palms Lifecare Retirement Villag... Pukekohe | 09 237 3070 Pinehaven Cottage Waiwera, Orewa | 09 426 6695
(Not yet ranked) 99% (24 Reviews)
William Sanders Retirement Villa... Devonport, Auckland | 09 445 0909
TOP 100
90% (70 Reviews)
Ranfurly Village Three Kings, Auckland | 09 625 3420
TOP 100
Remuera Gardens Retirement Villa... Remuera, Auckland | 09 520 1103
Remuera Rise [Retirement Village... Remuera, Auckland | 09 217 3408
TOP 25
TOP 100
TOP 100
87% (31 Reviews)
Cambridge Resthaven Cambridge | 07 827 6097 Forest Lake Gardens Metlifecare ... Te Rapa, Hamilton | 07 849 8243
TOP 50
91% (18 Reviews)
87% (17 Reviews) TOP 100
84% (11 Reviews) 90% (6 Reviews) 92% (37 Reviews)
FINALIST 2022 Best (Large) Retirement / Lifestyle Village NI Highfield Country Estate Te Awamutu | 07 871 2020
TOP 10
97% (47 Reviews)
FINALIST 2022, 21&19 WINNER 2020 Best Large Retirement / Lifestyle 94% (59 Reviews)
TOP 10
96% (295 Reviews)
WINNER 2022-21 Best Large Retirement / Lifestyle Village NI
42
WAIKATO REGION
93% (6 Reviews)
FINALIST 2022, 2017 WINNER 2021-20 Best (Small) Retirement/ Lifest... Settlers Lifestyle Village Albany, Auckland | 0800 102 652
92% (5 Reviews)
Awatere Care Suites Beerescourt, Hamilton | 07 838 3276
90% (6 Reviews) TOP 50
77% (7 Reviews) TOP 50
98% (8 Reviews)
TOP 100
Remuera Rise [Care Facility] Remuera, Auckland | 09 522 7392
88% (5 Reviews)
Aparangi Village Residential Car... Te Kauwhata | 07 826 3542
82% (30 Reviews)
Remuera Retirement Village St Johns, Auckland | 09 521 1262
82% (26 Reviews)
TOP 100
(Not yet ranked)
Powley Metlifecare Retirement Vi... Blockhouse Bay, Auckland | 09 627 0700
80% (40 Reviews)
West Harbour Gardens Residential... Hobsonville, Auckland | 09 417 0400
80% (30 Reviews)
TOP 50
87% (32 Reviews)
(Not yet ranked)
Possum Bourne [Aged Care] Retire... Pukekohe | 09 238 0370
TOP 10
97% (18 Reviews)
TOP 100
TOP 10
Powley Metlifecare Blockhouse Bay, Auckland | 09 627 0700
78% (47 Reviews)
Warkworth Oaks Village| Real Liv... Central Warkworth, Warkworth | 0800 546 546
Pinesong Metlifecare Retirement ... Titirangi, Auckland | 09 817 1800
Possum Bourne Retirement Village Pukekohe | 09 238 0808
67% (12 Reviews)
Hilda Ross [Aged Care] Hamilton East, Hamilton | 07 855 9542 Hilda Ross Retirement Village Hamilton East, Hamilton | 07 853 6148 Karaka Pines Rototuna Retirement... Rototuna, Hamilton | 021 621 377
(Not yet ranked) TOP 100
89% (26 Reviews) (Not yet ranked)
AGED ADVISOR
RETIREMENT/LIFESTYLE VILLAGE & CARE
Linda Jones Retirement Village Flagstaff, Hamilton | 07 853 3382
KEY:
TOP 50
93% (35 Reviews)
FINALIST 2021-20 Best (Large) Retirement/ Lifestyle Village NI Liston Heights Retirement Villag... Taupo | 07 378 2308
TOP 50
Pohlen Hospital Matamata | 07 881 9100
TOP 50
Raglan Rest Home and Hospital Raglan | 07 825 8306
TOP 100
Rangiura Rest Home Putaruru | 07 885 1040
TOP 50
Rangiura Retirement Village Putaruru | 07 885 1040
TOP 100
Roseland Park Village Hamilton East, Hamilton | 021 449 147
= CARE HOME
= INDEPENDENT LIVING
Makoha Rest Home & Hospital Victoria, Rotorua | 0800MAKOHA
TOP 25
Makoha Tauranga Matua, Tauranga | 07 576 1899
TOP 100
96% (91 Reviews) 77% (22 Reviews) TOP 10
91% (16 Reviews)
Malyon House (Mount Maunganui) Mount Maunganui, Tauranga | 07 575 5619
93% (18 Reviews)
WINNER 2021- 2017 Best Aged Care (Med/Large) Facility NI
84% (5 Reviews)
Mary Shapley Rest Home & Hospita... Whakatane | 07 308 8980
93% (6 Reviews)
TOP Ocean Shores Village 100 Mount Maunganui, Tauranga | 0800 774 635
99% (78 Reviews)
TOP 50
91% (7 Reviews) 89% (47 Reviews)
89% (13 Reviews)
Redwood Home & Hospital Owhata, Rotorua | 07 349 7150
TOP 100
TOP 25
92% (10 Reviews)
Redwood Retirement Village Rotorua | 07 345 3491
TOP 50
88% (5 Reviews) 93% (9 Reviews)
FINALIST 2022 Best (Small) Retirement / Lifestyle Village NI
Regency Park Estate Lifestyle Vi... Owhata, Rotorua | 07 345 5836
Summerset By The Lake Taupo | 07 985 5072
80% (16 Reviews)
Summerset By The Dunes Retiremen... Papamoa Beach, Tauranga | 07 542 9082
(Not yet ranked)
77% (31 Reviews)
Summerset By The Sea (Katikati) Katikati, Tauranga | 07 985 6893
64% (5 Reviews)
75% (15 Reviews)
Summerset by the Sea [Aged Care] Katikati | 07 985 6890
62% (29 Reviews)
Te Puke Country Lodge Village Te Puke | 07 573 9983
TOP 50
The Avenues Retirement Village M... Tauranga | 07 571 0400
TOP 100
Summerset Down The Lane Tamahere, Hamilton | 07 843 2578 Summerset Down the Lane [Aged Ca... Tamahere, Hamilton | 07 843 0157 Summerset Rototuna (Retirement V... Rototuna North, Hamilton | 07 981 7822 Summerset Rototuna [Aged Care] Rototuna North, Hamilton | 07 981 7821
(Not yet ranked) TOP 25
Te Awa Lifecare Village Cambridge | 07 827 6103
95% (12 Reviews)
BAY OF PLENTY REGION TOP 100
Bethlehem Shores Retirement Vill... Bethlehem, Tauranga | 07 579 2035
100% (4 Reviews) TOP 50
92% (56 Reviews)
TOP 100
88% (5 Reviews)
Cantabria Retirement Village Springfield, Rotorua | 07 347 9587
82% (10 Reviews)
FINALIST 2016 & 2015 Best Retirement / Lifestyle Village NI Carmel Country Estate Retirement... Ohauiti, Tauranga | 07 544 5553
TOP 100
88% (116 Reviews)
FINALIST 2022-19 Best (Large) Retirement / Lifestyle Village NI Carter House Lifecare [Aged Care... Te Puke | 07 573 7317
75% (4 Reviews)
Carter House Retirement Village Te Puke | 07 573 7317
79% (13 Reviews)
CHT Acacia Park (Home and Hosp... Omokoroa, Tauranga | 07 548 0400
TOP 100
77% (7 Reviews)
CHT Bernadette Mount Maunganui, Tauranga | 07 575 4855
66% (10 Reviews)
Elmswood Rest Home Judea, Tauranga | 021 564 583
TOP 100
Golden Pond Private Hospital Whakatane | 07 307 0180
TOP 100
Hodgson [Retirement] Village Tauranga South, Tauranga | 07 578 4846 Hodgson House Lifecare Tauranga South, Tauranga | 07 578 4846
AGED ADVISOR
93% (8 Reviews) 90% (44 Reviews)
FINALIST 2022-21 Best (Large) Retirement / Lifestyle Village NI The Bayview Rest Home Brookfield, Tauranga | 027 236 3089
TOP 50
The Gardens Rest Home and Hospit... Pukehangi, Rotorua | 07 347 9658
TOP 100
The Gardens Retirement Village Rotorua | 07 350 1036
TOP 100
93% (6 Reviews) 88% (40 Reviews) 88% (19 Reviews)
GISBORNE REGION TOP 50
Beetham HealthCare Lytton West, Gisborne | 06 869 0028
FINALIST 2018 Best Retirement/ Lifestyle Village NI Cantabria Lifecare (Home and Hos... Springfield, Rotorua | 07 347 9587
(Not yet ranked)
89% (27 Reviews)
Bob Owens [Aged Care] Bethlehem, Tauranga | 07 579 2036 Bob Owens Retirement Village Bethlehem, Tauranga | 07 579 2519
76% (22 Reviews)
89% (7 Reviews) 90% (6 Reviews)
90% (6 Reviews)
Kiri Te Kanawa [Aged Care] Lytton West, Gisborne | 06 863 3636 Kiri Te Kanawa Retirement Villag... Lytton West, Gisborne | 06 863 3639
(Not yet ranked) TOP 10
96% (44 Reviews)
FINALIST 2020-18 Best (Large) Retirement/ Lifestyle Village NI Te Wiremu House Lifecare Te Hapara, Gisborne | 06 867 5817
TOP 25
96% (9 Reviews)
FINALIST 2017 Best Aged Care (Med/Large) Facility NI
HAWKE'S BAY Atawhai Rest Home (and Village) Taradale, Napier | 06 845 9711
TOP 100
88% (5 Reviews)
Bardowie Retirement Complex Onekawa, Napier | 06 843 2804
TOP 50
Eversley Rest Home and Village Mahora, Hastings | 06 878 2005
TOP 100
90% (6 Reviews) 90% (6 Reviews)
FINALIST 2027 Best Aged Care (Med/Large) Facility NI (Not yet ranked) (Not yet ranked)
Gracelands Rest Home and Village Frimley, Hastings | 06 873 8300
TOP 50
91% (61 Reviews)
FINALIST 2017, WINNER 2015 & 2016 Best Aged Care (Med/Large) Facility
43
RETIREMENT/LIFESTYLE VILLAGE & CARE
KEY:
TOP 100
Gracelands Retirement Village Frimley, Hastings | 06 873 8300
90% (34 Reviews)
FINALIST 2015/16 and 2017 Best Retirement / Lifestyle Village NI TOP 25
Greendale Residential Care Centr... Greenmeadows, Napier | 06 844 2342
= CARE HOME
MANAWATUWANGANUI REGION
95% (13 Reviews)
Hillcrest Rest Home Havelock North | 06 877 5909
Annie Brydon Retirement Village ... Hawera, Wanganui | 06 278 6039
(Not yet ranked)
James Wattie Retirement Village Havelock North | 06 877 0701
Broadview Lifecare (Rest Home & ... Castlecliff, Whanganui | 06 344 6915
(Not yet ranked)
TOP Chiswick Park Lifecare (Rest Hom... 100 Awapuni, Palmerston North | 06 354 4062
TOP 100
Mary Doyle Havelock North | 06 873 8400
84% (21 Reviews)
Princess Alexandra [Aged Care] Ahuriri, Napier | 06 835 9085 Princess Alexandra Retirement Vi... Ahuriri, Napier | 06 835 3018
73% (3 Reviews) TOP 50
Summerset In The Bay Greenmeadows, Napier | 06 974 1312 Summerset in the Bay [Aged Care] Greenmeadows, Napier | 06 845 2840
TOP 100
89% (11 Reviews) (Not yet ranked) 80% (6 Reviews)
TOP 10
Cook Street Nursing Care Centre West End, Palmerston North | 06 358 8530
100% (53 Reviews)
WINNER 2022, 20 & 19 FINALIST 2021 Best Aged Care (Small) Facility NI
90% (43 Reviews)
Jane Winstone [Aged Care] St Johns Hill, Whanganui | 06 345 6783
(Not yet ranked)
73% (14 Reviews)
Jane Winstone Retirement Village St Johns Hill, Wanganui | 06 348 9564
86% (11 Reviews)
TOP 100
82% (22 Reviews)
FINALIST 2019 Best Aged Care (Med/Large) Facility NI Summerset In The Orchard (Hastin... Parkvale, Hastings | 06 974 1312
= INDEPENDENT LIVING
TOP 25
94% (46 Reviews)
FINALIST 2022-20 Best (Large) Retirement / Lifestyle Village NI
TOP Julia Wallace [Aged Care] 100 Milson, Palmerston North | 06 354 9262
80% (6 Reviews)
TOP Julia Wallace Retirement Village 25 Milson, Palmerston North | 06 354 9761
94% (18 Reviews)
Karina Lifecare (Rest Home) Roslyn, Palmerston North | 06 357 6051
DIREC TORY
Summerset In The Vines Te Mata, Havelock North | 06 873 3568
81% (15 Reviews)
Summerset in the Vines [Aged Car... Havelock North | 06 8771185
71% (9 Reviews)
Summerset Palms (Retirement Vill... Te Awa, Napier | 06 833 5852
100% (3 Reviews)
Waiapu House Lifecare Havelock North | 06 872 8930
(Not yet ranked)
Waiapu Retirement Village Havelock North | 06 872 8930
68% (8 Reviews)
TARANAKI REGION
Madison [Retirement] Village | U... Levin | 06 367 2305
(Not yet ranked) TOP 100
90% (14 Reviews) TOP 50
Milife Rosewood Park Levin | 06 368 1850
93% (9 Reviews)
Palmerston Manor Lifecare (Rest ... Takaro, Palmerston North | 06 357 5919
87% (3 Reviews) TOP 100
Palmerston North Metlifecare Palmerston North | 06 350 6400
89% (9 Reviews)
Summerset By The Ranges Levin | 06 367 3085
73% (11 Reviews)
Summerset by the Ranges [Aged Ca... Levin | 06 367 5240 Summerset in the River City [Age... Wanganui East, Wanganui | 06 343 3133
(Not yet ranked) TOP 50
94% (14 Reviews)
FINALIST 2015/16 Best Aged Care (Med/Large) Facility NI
TOP Coronation Lodge Rest Home 50 Welbourne, New Plymouth | 06 758 5125
95% (38 Reviews)
WINNER 2021 & 2020 Best Aged Care (Small) Facility NI Jean Sandel [Aged Care] Retireme... Whalers Gate, New Plymouth | 06 751 4420
93% (3 Reviews)
TOP 50
Jean Sandel Retirement Village Spotswood, New Plymouth | 06 751 4504
91% (25 Reviews)
Kohatu Resthome Waitara | 06 754 6621
TOP 25
Milife Bell Vista Bell Block, New Plymouth | 06 755 2880
TOP 50
96% (14 Reviews) 91% (27 Reviews)
TOP Summerset In The River City(Wan... 50 Wanganui East, Wanganui | 06 825 1062
91% (40 Reviews)
FINALIST 2021 Best (Large) Retirement / Lifestyle Village NI Summerset On Summerhill Fitzherbert, Palmerston North | 06 354 0169
73% (15 Reviews)
Summerset on Summerhill Resthome... Fitzherbert, Palmerston North | 06 3544964
(Not yet ranked)
Wimbledon Rest Home Feilding | 021 184 9104
TOP 100
80% (12 Reviews)
WELLINGTON REGION
Summerset At Pohutukawa Place Re... Bell Block, New Plymouth | 06 824 8532
(Not yet ranked)
Summerset Mountain View [Aged Ca... Vogeltown, New Plymouth | 06 824 8900
93% (3 Reviews)
Bob Scott [Aged Care] Retirement... Petone, Lower Hutt | 04 570 5800
TOP 100
Summerset Mountain View Retireme... Vogeltown, New Plymouth | 06 758 4153
87% (9 Reviews)
Bob Scott Retirement Village Petone, Lower Hutt | 04 568 2250
TOP 100
98% (8 Reviews)
TOP 50
Telford Lifecare (Rest Home & Ho... Merrilands, New Plymouth | 06 757 8554
Charles Fleming [Aged Care] Waikanae | 04 293 1350
27% (3 Reviews)
TOP 100
Telford Retirement Village Merrilands, New Plymouth | 06 757 8554
Charles Fleming Retirement Villa... Waikanae | 04 293 1350
72% (12 Reviews)
Coastal Villas Metlifecare Raumati Beach, Paraparaumu | 04 296 6878
TOP 100
Heretaunga Rest Home and Village Silverstream, Upper Hutt | 04 527 8181
TOP 50
Sunhaven Rest Home & Private Hos... Bell Block, New Plymouth | 06 755 1021
TOP 10
FINALIST 2015/16 Best Retirement/ Lifestyle Village NI
88% (5 Reviews) 87% (47 Reviews) 94% (7 Reviews) 87% (23 Reviews) 76% (16 Reviews) 93% (32 Reviews)
FINALIST 2019-18 Best Aged Care (Med/Large) Facility NI
44
AGED ADVISOR
RETIREMENT/LIFESTYLE VILLAGE & CARE
KEY: TOP 100
Hutt Gables Retirement Village Upper Hutt | 04 526 9292
90% (10 Reviews)
Malvina Major [Aged Care] Johnsonville, Wellington | 04 478 3754 Malvina Major Retirement Village Johnsonville, Wellington | 04 478 3754
(Not yet ranked) TOP 100
Parkwood [Aged Care] Village Woodlands, Waikanae | 04 293 5142
TOP 25
Parkwood Retirement Village Woodlands, Waikanae | 04 293 5142
TOP 25
Rita Angus [Aged Care] Retireme... Kilbirnie, Wellington | 04 387 7626 Rita Angus Retirement Village Kilbirnie, Wellington | 04 387 7625
96% (5 Reviews)
Annaliese Haven Rest Home Kaiapoi | 03 327 6282
95% (26 Reviews)
Anthony Wilding [Aged Care] Halswell, Christchurch | 03 338 5820
TOP 100
Anthony Wilding Retirement Villa... Aidanfield, Christchurch | 03 338 7696
TOP 50
87% (28 Reviews) (Not yet ranked)
Roseneath Retirement Village & V... Carterton | 06 379 4018
77% (6 Reviews)
Shona McFarlane [Aged Care] Avalon, Lower Hutt | 04 577 1090
(Not yet ranked)
Shona Mcfarlane Retirement Villa... Avalon, Lower Hutt | 04 567 8725
TOP 50
Alpine View Lifestyle Village Waitikiri, Christchurch | 03 383 1333
(Not yet ranked)
= INDEPENDENT LIVING
CANTERBURY REGION
88% (22 Reviews)
TOP 100
Roseneath Lifecare Carterton | 06 379 4018
= CARE HOME
91% (56 Reviews) TOP 50
90% (6 Reviews) 85% (12 Reviews) 90% (79 Reviews)
FINALIST 2021 & 2017 Best Retirement/ Lifestyle Village SI TOP Archer | Archer Home 50 Beckenham, Christchurch | 03 943 6006
91% (58 Reviews)
WINNER 2020 & 2018-15 FINALIST 2019 Best Aged Care (Med/Large) ... TOP Archer | Archer Lifestyle Villag... 50 Beckenham, Christchurch | 021 902 628
93% (46 Reviews)
WINNER 2021 & 2019 FINALIST 2020 Best (Small) Retirement/ Lifestyle...
TOP 10
96% (30 Reviews)
FINALIST 2019 Best (Large) Retirement / Lifestyle Village NI
TOP Archer | Thorrington Home and St... 100 Beckenham, Christchurch | 03 982 1480
Summerset At Aotea Aotea, Porirua | 04 235 9613
TOP 25
82% (35 Reviews)
Ballarat Retirement Village Rangiora | 03 373 8595
TOP 100
74% (33 Reviews)
Bloomfield Court Retirement Home Woodend | 03 312 7088
TOP 100
69% (17 Reviews)
Brookhaven Rest Home and Dementi... Woolston, Christchurch | 03 384 5046
TOP 100
81% (14 Reviews)
Camellia Court Rest Home Papanui, Christchurch | 03 375 0722
(Not yet ranked)
Charles Upham [Aged Care] Waimakariri, Rangiora | 03 310 8600
87% (17 Reviews)
Charles Upham Retirement Village Waimakariri, Rangiora | 03 310 8600
DIREC TORY
Summerset At The Course (Trentha... Trentham, Upper Hutt | 04 920 4376 Summerset at the Course [Aged Ca... Trentham, Upper Hutt | 04 527 2980 Summerset On The Coast Paraparaumu | 04 298 3878 Summerset On The Coast [Aged Car... Paraparaumu | 04 298 3540 Summerset On The Landing Retir... Kenepuru, Porirua | 04 230 6722
TOP 100
Vincentian Home for the Elderly ... Berhampore, Wellington | 04 380 0294
TOP 50
92% (5 Reviews)
Winara Retirement Village Waikanae | 04 496 1732
TOP 50
Woburn Masonic Village Woburn, Lower Hutt | 04 569 6839
TOP 100
92% (19 Reviews) 88% (5 Reviews)
89% (7 Reviews) 95% (17 Reviews) 80% (6 Reviews) 80% (8 Reviews) 80% (5 Reviews) 80% (3 Reviews)
TOP 50
92% (88 Reviews)
FINALIST 2022,18 & 2017 Best Large Retirement/Lifestyle Village SI Coldstream Lifecare (Rest Home a... Ashburton | 03 308 8020 Diana Isaac [Aged Care] Mairehau, Christchurch | 03 386 3018
(Not yet ranked) TOP 50
90% (12 Reviews)
FINALIST 2015/16 Best Aged Care (Med/Large) Facility SI
NELSON/ MARLBOROUGH
Diana Isaac Retirement Village Mairehau, Christchurch | 03 386 3018
REGION
Ernest Rutherford [Aged Care] Stoke, Nelson | 03 538 0880
TOP 100
87% (6 Reviews)
TOP 50
93% (40 Reviews)
TOP 100
77% (12 Reviews)
FINALIST 2020 Best Aged Care (Med/Large) Facility SI Stillwater Retirement Village Richmond, Nelson | 03 543 8070 TOP 100
Summerset In The Sun Stoke, Nelson | 03 923 2102 Summerset in the Sun [Aged Care] Stoke, Nelson | 03 538 0000
Summerset Richmond Ranges Ret... Richmond, Nelson | 03 744 3432
AGED ADVISOR
89% (9 Reviews)
Edith Cavell Lifecare (Home and ... Sumner, Christchurch | 03 326 6608
TOP 100
78% (8 Reviews)
Essie Summers [Aged Care] Sydenham, Christchurch | 03 337 2702
74% (7 Reviews)
TOP Essie Summers Retirement Village 100 Beckenham, Christchurch | 03 337 6500
88% (18 Reviews) TOP 100
87% (6 Reviews)
Highfield Lifecare (Rest Home) West End, Timaru | 03 684 3152
100% (3 Reviews)
89% (9 Reviews)
Holmwood Rest Home Rangiora | 03 313 8399
85% (59 Reviews)
FINALIST 2017 Best Aged Care (Med/Large) Facility SI
(Not yet ranked)
Summerset Richmond Ranges [Aged ... Richmond | 03 744 3431
TOP 100
Glenwood Home [Aged Care] Highfield, Timaru | 03 686 1090 67% (21 Reviews)
Stoke Retirement Village Stoke, Nelson | 03 574 9703
Edith Cavell [Retirement Village... Sumner, Christchurch | 03 326 6608
FINALIST 2019 Best (Small) Retirement/ Lifestyle Village SI
FINALIST 2022 & 20 Best Large Retirement / Lifestyle Village SI Stillwater Lifecare [Aged Care] Richmond, Nelson | 03 543 8070
96% (141 Reviews)
WINNER 2022,21,18,16 & 15 & FINALIST 20,19 & 17 Best Large Ret....
FINALIST 2017 Best Aged Care (Med/Large) Facility SI Ernest Rutherford Retirement Vil... Stoke, Nelson | 03 538 0882
TOP 10
(Not yet ranked) TOP 100
87% (14 Reviews)
TOP 10
100% (10 Reviews)
TOP Homesteadcare Ilam 50 Upper Riccarton, Christchurch | 03 982 0677
Kevin Hickman Retirement Village Riccarton, Christchurch | 0800 326 321 Lady Wigram Retirement Village Wigram, Christchurch | 03 384 5046
92% (5 Reviews) (Not yet ranked)
TOP 100
90% (48 Reviews)
45
RETIREMENT/LIFESTYLE VILLAGE & CARE
KEY:
Margaret Stoddart [Aged Care] Riccarton, Christchurch | 03 348 4955
85% (4 Reviews)
Margaret Stoddart Retirement Vil... Riccarton, Christchurch | 03 348 4955
TOP 100
90% (24 Reviews)
FINALIST 2021 Best (Small) Retirement / Lifestyle Village SI TOP 25
Mayfair Lifecare Riccarton, Christchurch | 03 348 2445 Mayfair Retirement Village Riccarton, Christchurch | 03 348 2445
96% (5 Reviews) TOP 25
96% (9 Reviews)
WINNER 2022 Best Small Retirement / Lifestyle Village SI Ngaio Marsh [Aged Care] Village Papanui, Christchurch | 03 352 5140 Ngaio Marsh Retirement Village Papanui, Christchurch | 03 354 6608
71% (9 Reviews) TOP 100
87% (54 Reviews)
FINALIST 2017 & 2015/16 Best Retirement / Lifestyle Village SI Northwood Retirement Village Northwood, Christchurch | 0800 685 122
(Not yet ranked) TOP 100
Palm Grove Rest Home and Retirem... Shirley, Christchurch | 021 195 1743 Park Lane Retirement Village Addington, Christchurch | 03 338 4495
84% (5 Reviews) TOP 50
93% (14 Reviews) TOP 100
Parklands On Papanui Retirement ... Papanui, Christchurch | 03 373 8571
90% (8 Reviews)
Paulger Courts Retirement Villag... Spreydon, Christchurch | 03 338 9164
(Not yet ranked)
Rhodes On Cashmere Cashmere, Christchurch | 03 332 3240 TOP 50
Rosebank Retirement Village Allenton, Ashburton | 03 308 0111
92% (13 Reviews)
Rosewood Resthome and Hospital Linwood, Christchurch | 03 389 7661
(Not yet ranked) 89% (14 Reviews)
Summerset At Avonhead (Retiremen... Avonhead, Christchurch | 03 357 3202
84% (9 Reviews)
Summerset at Avonhead [Aged Care... Avonhead, Christchurch | 03 357 3201
(Not yet ranked)
Summerset at Wigram [Aged Care] Wigram, Christchurch | 03 741 0871
(Not yet ranked) TOP 100
89% (91 Reviews)
FINALIST 2022-21 & 18, WINNER 2020-19 Best Large Retirement / Summerset On Cavendish Casebrook, Christchurch | 03 741 3340
86% (71 Reviews)
FINALIST 2021 Best Large Retirement / Lifestyle Village SI Summerset on Cavendish [Aged Car... Casebrook, Christchurch | 03 741 2331
90% (4 Reviews)
Summerset Prebbleton Retirement ... Prebbleton | 03 353 6312 The Oaks Rest Home and Village Sockburn, Christchurch | 03 348 2998
TOP 100
The Russley Village Russley, Christchurch | 03 982 8280
TOP 100
Victoria Care (Rest Home) Christchurch Central, Christchurch | 03 379 9033
46
(Not yet ranked) 100% (4 Reviews)
Woodcroft Estate Retirement Vill... Rolleston | 03 421 7796
(Not yet ranked)
OTAGO REGION Arrowtown Lifestyle Retirement V... Arrowtown, Queenstown | 03 442 1050
TOP 100
Aspiring Enliven Care Centre Wanaka | 03 555 3010
TOP 25
Aspiring Lifestyle Retirement Vi... Wanaka | 03 443 6660
TOP 25
Brooklands Retirement Village Mosgiel | 03 489 3596
TOP 25
90% (6 Reviews) 95% (12 Reviews) 94% (21 Reviews) 95% (15 Reviews)
Clutha Views Lifecare Balclutha | 03 418 1247
(Not yet ranked)
Frances Hodgkins [Aged Care] Ret... St Clair, Dunedin | 03 455 0277
(Not yet ranked)
Frances Hodgkins Retirement Vill... St Clair, Dunedin | 03 455 0277
95% (4 Reviews) TOP 10
Golden View Lifestyle Village Cromwell | 03 445 4210
97% (7 Reviews)
FINALIST 2022 Best Large Retirement / Lifestyle Village SI Northanjer Rest Home Oamaru North, Oamaru | 03 437 2180
TOP 25
Redroofs Lifecare Maori Hill, Dunedin | 03 467 5113
TOP 100
96% (15 Reviews) 84% (9 Reviews)
TOP 50
Ripponburn Cromwell | 03 445 0021
93% (6 Reviews)
Southanjer Rest Home Oamaru | 021 229 0707
TOP 50
Summerset At Bishopscourt (Dun... Wakari, Dunedin | 03 950 3101
TOP 100
94% (16 Reviews) 88% (24 Reviews)
Summerset at Bishopscourt [Aged ... Wakari, Dunedin | 03 950 3101
(Not yet ranked)
Yvette Williams [Aged Care] Roslyn, Dunedin | 03 464 0390
(Not yet ranked)
Yvette Williams Retirement Villa... Roslyn, Dunedin | 03 464 0390
80% (4 Reviews)
SOUTHLAND REGION
78% (8 Reviews)
Cargill Retirement Village Waikiwi, Invercargill | 03 215 8886 Glenbrae Gardens Resthome Georgetown, Invercargill | 03 216 0222
(Not yet ranked) 64% (5 Reviews) TOP 10
100% (23 Reviews)
WINNER 2021 FINALIST 2020 Best Aged Care (Small) Facility SI
62% (9 Reviews)
Rowena Jackson [Aged Care] Waikiwi, Invercargill | 03 215 9988
97% (6 Reviews)
Rowena Jackson Retirement Villag... Waikiwi, Invercargill | 03 215 9988
TOP 100
Waikiwi Gardens Rest Home Waikiwi, Invercargill | 03 216 0222
TOP 25
TOP 25
TOP 25
96% (28 Reviews)
WINNER 2022, FINALIST 2021 Best Aged Care (Small) Facility SI Wesley Care Rest Home and Hospit... Papanui, Christchurch | 03 375 1055
96% (10 Reviews)
Woodcote Retirement Village Hornby, Christchurch | 03 338 7696
Cargill Lifecare Care Home Waikiwi, Invercargill | 03 215 8886
(Not yet ranked)
Ultimate Care Rose Court Somerfield, Christchurch | 03 337 2221
TOP 10
Woodcote [Aged Care] Hornby, Christchurch | 03 349 8788
(Not yet ranked)
90% (40 Reviews)
The Sterling (Kaiapoi) Retiremen... Kaiapoi | 0508 783 754
= INDEPENDENT LIVING
WINNER 2019 Best Aged Care (Med/Large) Facility SI
TOP 100
Strathallan Retirement Village Gleniti, Timaru | 03 686 1996
Waihi Lodge Care Centre Geraldine | 03 693 8131
Windsorcare Retirement Village Shirley, Christchurch | 03 385 3179
DIREC TORY
86% (14 Reviews)
FINALIST 2022 & 2021 Best Small Retirement / Lifestyle Village SI
Summerset At Wigram Retireme... Wigram, Christchurch | 03 741 0872
= CARE HOME
100% (3 Reviews) 90% (19 Reviews) 96% (56 Reviews)
FINALIST 2021-18 & 2017 Best Aged Care (Small) Facility SI
TOP 100
87% (12 Reviews)
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East Cape Panorama Tour
Southern Circle
Departs 7 Feb, 8 Mar, 2 April 2023 6 days | $2599pp from Auckland $2699pp from Tauranga 7 days | $2999pp from Wellington/Christchurch No extra cost for single room
Featuring Tranz Alpine & Coastal Pacific Trains Abel Tasman National Park & Queen Charlotte Sounds 10 days | $4350pp share twin Departs 8 Feb, 15 Mar, 12 April 2023
Christchurch and Wellington passengers overnight in Auckland. Coach via Tauranga through to Whakatane (1 night), Pacific Coast Highway – an epic stretch of road with picture postcard views via Opotiki, Te Kaha, Whanarua Bay. Overnight Hicks Bay Motor Lodge with magnificent views. Follow the rugged coastline through Te Araroa, Ruatoria, Tokomaru Bay and the wharf at Tologa Bay. On to Gisborne (2 nights). Visit Wainui Beach, botanic gardens and Eastwoodhill Arboretum. Rotorua for overnight before Hamilton Gardens and return to Auckland. Includes full size touring coach, quality accommodation, all breakfasts and dinners, some lunches, all sightseeing, return airfares from Wellington and Christchurch. Free home pick up and return in the greater Auckland/Tauranga/Wellington/Christchurch areas within 25K of airport. Prices available from other centres.
Christchurch (2 nights) including Tramcar restaurant. World famous Tranz Alpine train to Greymouth – Punakaiki overnight where we stay right on the beach. Visit Pancake Rocks, Charleston and the Nile River Rainforest Railway journey. Via Westport to Nelson (2 nights). Cruise the spectacular Abel Tasman National Park with lunch. Picton (2 nights) via Blenheim. Visit Omaka Aviation Heritage Centre. Cruise on the Sounds to Lochmara Lodge where we enjoy lunch. Join the scenic Coastal Pacific train along the stunning coastline via Kaikoura to Christchurch overnight before flying home. Includes return airfares from Wellington (ask about other centres). All breakfasts and dinners, quality accommodation, full size touring coach with experienced coach driver, all sightseeing and cruises. Tour manager, free home pick up and return from Wellington (25km from airport). Auckland, Tauranga, Wellington
Southern Vista Featuring Dark Sky Experience at Aoraki/Mt Cook Departs 14 Feb, 19 April 23 8 days | $4099pp share twin from Auckland/Wellington/ Tauranga – 6 days | $3480 share twin from Christchurch Fly to Christchurch (2 nights), visit French township of Akaroa, Giants Garden dinner on the Tramcar Restaurant. Onto scenic Aoraki/Mt Cook, The Hermitage (2 nights). Voted the world’s largest international Night Sky Reserve, enjoy an experience you will long remember (weather dependent). Take a turn at the telescope to see the stars and planets as we thought never possible. Enjoy a 3D presentation in the Dome which sits alongside the Sir Edmund Hilary Museum. Via Wanaka to Queenstown (3 nights). Day trip to Glenorchy and TSS Earnslaw cruise and gourmet BBQ dinner at Walter Peak. Includes return airfaires from Auckland/Wellington/Tauranga (Christchurch passengers join on Day 3 and fly back from Queenstown). Quality accommodation, all breakfasts and dinners, some lunches. Full size touring coach and experienced driver, Tour Manager from Auckland back to Auckland. All sightseeing, including Dark Sky Experience and Dome Presentation. FREE home pickup and return Auckland/Wellington/Tauranga or Christchurch areas.
Sydney Stayput Featuring Handa Opera on the Harbour Madama Butterfly 5 days | Departs 18 April 2023 Fly to Sydney (4 nights), all breakfasts, 3 dinners, 2 lunches. Sydney sights including Bondi, The Rocks & Northern Beaches. Enjoy the famous Mail Cruise on the Hawkesbury River – Premium seats to Opera on the Harbour – Madama Butterfly overlooking the stage complete with a bamboo grove, a giant moon and a rising sun floating on Sydney Harbour. All this with a backdrop of the Sydney Opera House and thousands of twinkling lights from the city. Spectacular! We only have limited seats so don’t miss out. Experienced Tour Manager with you from Auckland, including return airfares from Auckland/Wellington or Christchurch (check from other areas for domestic add ons). We also offer FREE home pick up and return in the main centres within 25k of the airport.
Scenic Southern Splendour Including Stewart Island Departs 3, 25 Mar, 20 April 2023 9 days | $4399pp share twin Fly to Dunedin (3 nights) full of Scottish Heritage, visit Albatross Colony, Botanic Gardens and Chinese Gardens, lunch at Larnach Castle. Coach through The Southern Scenic Route – The Catlins. Overnight Invercargill, fly to Stewart Island (2 nights). Explore Oban and enjoy cruise of Paterson Inlet, Ulva Island. Back to Invercargill and join our coach for the short journey to Queenstown (2 nights), sights Arrowtown and farewell cruise including Gourmet BBQ dinner to Walter Peak. Includes return airfares from Auckland/Tauranga/ Wellington/Christchurch (prices available for other centres), all breakfasts & dinners, some lunches, full size touring coach, quality accommodation, all sightseeing mentioned, experienced Tour Manager. FREE home pick up and return from Auckland/Tauranga/ Wellington/Christchurch (conditions apply).
Country Lanes of Ireland, Scotland & England 2023 Featuring Edinburgh Tattoo 29 Days $17995.00 per person share twin Departs 30 July 2023 Flying Singapore Airlines (2 night stopover in Singapore), On to Dublin (3 nights) 24 hour Hop on Hop off bus, Book of Kells, Killarney (2 nights), Jaunting car, Ring of Kerry, Cliffs of Moher, Derry with guided walk, Giants Causeway, Belfast, Titanic Exhibition. Fly to Edinburgh (3 nights) Hop on hop off bus, Edinburgh Tattoo, Lake District (2 nights) overlooking the lake, Beatrix Potter Museum, Steam Train, Cruise on Lake, York (3 nights), Whitby, Castle Howard, Chester. Cotswolds (3 nights), Bath with guided tour, Stratford on Avon with guided tour, Blenheim Palace, Oxford, London (3 nights) Overnight Singapore on way home. Includes airfares from Auckland/Wellington/Christchurch – Quality accommodation, full sized Touring coach, all breakfasts, most dinners, all sightseeing mentioned in brochure. Can stay on at end of tour if prefer. Upgrades to Premium or Business subject to availability. Limited to 25 passengers
AGED ADVISOR
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