North West Circular - 003

5,500 COPIES

ISSUE No.003

10 Dec - 21 Dec 2013

Distributed door-to-door in NW London WEBSITE www.northwestcircular.com

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Does Paperweight only offer assistance to those who have lost a spouse, or to those that live alone?

Paperweight set out initially to assist the newly widowed and divorced. This has expanded rapidly to all those in the community who find themselves alone or without the family support necessary to deal with the complex issues which face us daily.

When there is no one to turn to, when illness or dementia occurs, when family members may be unable to help, when the pressure of everyday issues of health, finances and welfare build up to a stage where important decisions are being delayed, Paperweight steps in.

authorities dealing with bureaucracy and sorting out the backlog. Many of our clients fear opening the post because experience has shown that few brown envelopes contain good news.

What happens when a client clearly needs professional advice?

Paperweight operates alongside a number of professional firms and where specialist or detailed legal, accounting or financial advice is required, Paperweight will help arrange an appropriate consultation.

A caseworker can accompany the client to the solicitor’s or accountant’s office and we have attended court to give support and a shoulder to lean on.

Paperweight has been running since 2010, serving the entire London Jewish Community. It’s services are confidential and free of charge. All our volunteers are DBS checked.

You mention Court appearances, what about Beis Din matters regarding Get?

If Paperweight can’t resolve a problem we will direct a client to another organisation or professional who can. Wherever possible we try to provide our clients the means to tackle the ongoing issues, giving them the confidence to carry on.

Yes, we have a very good working relationship with the various Botei Din and their Dayanim.

What areas of domestic administration do you cover?

Certainly. In fact many of our referrals come from the major Jewish charities and care organisations including, Jewish Care, Norwood, Chai Cancer Care, Jewish Women’s Aid, JMC, Azamra and many others. In addition we have referrals from Rabbonim, shul welfare committees and professional therapists and counsellors, though of course clients can contact us directly.

Practically the entire gamut. Forms and documents that can vex the clear headed householder can be fearful and insurmountable obstacles to a divorcee or one recently bereaved.

Government forms for housing aid, tax rebates, child tax credits etc can be completed by Paperweight’s caseworkers.

As the trusted intermediary, Paperweight makes representations to banks, the taxman and local

Does Paperweight work with other organisations and charities?

What exactly does being a volunteer entail, and how much time will it take up?

Paperweight’s strength comes from the resourcefulness and enthusiasm of its growing group of volunteer Caseworkers. There is a hierarchy: caseworkers, managers and trustees as well as an administrator. With each new referral, an appropriate caseworker and manager are despatched as soon as possible. There the caseworker, with the manager’s guidance and assistance, will assess the nature of the problem(s) and determine a triage approach to deal with urgent matters first and foremost.

The caseworker’s involvement with a client may be a few hours per week initially, reducing as time goes by. Regular communication between caseworkers and managers is a crucial on-going requirement.

If I don’t have expertise in a specific area, could I still be a volunteer?

Our volunteers range from retired businessmen and women, teachers, housewives, solicitors, accountants, IFAs and the like. No particular skill is valued more than another. Common sense, a clear head and a positive personality are however key requisites. Evening training sessions are held 3 to 4 times a year with expert speakers and presenters in their field and a guidance and information manual is regularly updated. These popular evenings also enable the volunteers to meet up and share best practice.

What is the most amazing success story to date?

Our successes are sometimes difficult to gauge in the short term.

A widow who calls to say that the morning after our team arrived she awoke and did not burst into tears, as she had for the previous six months, is a success.

Immediate practical help for those who find themselves alone

KEEP CALM AN D

CALL Immediate practic al help for those who find themselves alo ne

Negotiating a £5/month repayment scheme for a widower with an aggressive utility company demanding £000s is a success.

Interventions and negotiations yield positive results – less stress for the client; that’s a success.

A reduction in the deluge of final demands is a success.

How do you see the future of Paperweight?

Raising the awareness and increasing volunteers geographically will enable us to roll out the service across the community. We have hopes and plans to introduce a range of additional services and, in time, become a general advice bureau for the Jewish community.

FOR FURTHER INFORMATION: email info@paperweighttrust.com or call 020 8455 4996 www.paperweighttrust.com