WellnessLiving Case Study

CASE STUDY

Nuvei & WellnessLiving Deliver an All-in-one Solution for Health & Wellness Providers “The partnership with Nuvei has been great ! We’ve been able to combine our health and wellness business management software with a global payment processing platform. Our clients stick with us because they understand the power of having an all-in-one solution for their business.”

— Sasha Davids, Co-Founder & COO

ABOUT WELLNESSLIVING WellnessLiving was founded in Toronto, Canada, by Len Fridman (CEO) and Sasha Davids (COO). The pair had a dream to create a truly affordable, all-in-one, cloud-based solution for business owners in the health and wellness industry. WellnessLiving has thousands of happy customers and over 10 million users worldwide. They are a customer-focused team that is genuinely passionate about helping business owners achieve their goals.

THE CHALLENGE The onset of the COVID-19 pandemic accelerated digital transformations across many industries, Health and Wellness was no exception!

Providers had to turn to digital options, including virtual classes and selling merchandise online! This created the need for an all-in-one solution to meet the demands of changing consumer behaviour that would persist even in a post-pandemic world.

Key considerations include: • Simple Integration

• Secure Payment Technology

• Recurring Payments

• Multiple Payment Options

• Quick Funding

• Opportunities for Global Growth

• Automated Boarding

• In-house, Local Merchant Support

THE RESULTS By integrating with Nuvei, WellnessLiving was able to quickly enhance their software offering, giving their clients a complete end-to-end solution for their digital business. Health and Wellness providers, from yoga instructors to nutritionists, can now use WellnessLiving software to manage their day-to-day operations, offer virtual services with their Zoom Integration and FitVID on-demand, and accept payments anywhere. Whatever the future brings, they are equipped to succeed online and on location!

WellnessLiving reported substantial growth in 2020 even during the COVID-19 pandemic.

Clients from across the globe are attracted to their all-in-one Solution that allows health and wellness providers to easily manage their business and accept payments globally!

“We were confident about partnering with Nuvei because they are knowledgeable and transparent. Our clients want to know how much they are paying and what they are paying for and Nuvei makes it simple and clear .”

— Sasha Davids, Co-Founder & COO

HOW NUVEI MADE IT HAPPEN

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Simple Integration Nuvei and WellnessLiving provide a powerful solution for businesses in the health and wellness space. By combining software built specifically for this industry with robust payment processing capabilities, they have created a one-stop-shop for business management. A single platform where merchants can schedule classes, sell merchandise, offer virtual services, communicate with clients and get paid on time! Whether online or on a mobile device, health and wellness practitioners can now manage their businesses effectively and efficiently!

Recurring Payments The ability to set up automated recurring payments is crucial to ensuring membership fees are paid on time. Plus, with health-focused companies increasing their subscription and reorder offerings, recurring billing allows for better budgeting, resource management and long-term planning.

Quick Funding Cash flow is king and quick funding is one way to ensure that your business has the money required for day-to-day operations, and the option to take advantage of opportunities when they arise. Nuvei’s quick funding cycle ensures merchant clients get their funds within 24 hours.

Automated Boarding WellnessLiving is able to leverage Nuvei’s Value Added Sales team to ensure a seamless boarding process for their clients.

Nuvei’s automated underwriting, approval and boarding process ensures merchants can begin accepting payments faster.

Secure Payment Technology Nuvei provides WellnessLiving clients a stable and secure platform for accepting payments. Nuvei’s cloud solution ensures that neither WellnessLiving nor their end users ever interact with cardholder information. This reduces PCI scope and liability and ensures adherence to industry guidelines.

Multiple Payment Options Nuvei provides multiple payment options in order to secure fast and accurate payments. From credit cards and debit cards to mobile wallets and ACH, Health and Wellness professionals can now avoid bounced cheques and ensure timely payments from their clients.

Global Growth The move towards digital services in the health and wellness industry has created an opportunity for global growth. Nuvei’s presence in over 200 markets makes it easy to accept payments for digital services in many thriving economies worldwide.

Merchant Support Businesses today need more than technology to find success. They need a strong, capable, and experienced team behind them. Nuvei’s specialized technical-support teams are expertly trained to provide the best service possible and are available to WellnessLiving clients 24 hours a day, 7 days a week.

LOOKING AHEAD COVID-19 has been a huge catalyst for change in the Health and Wellness industry. Consumers have adapted a new way of keeping fit and catering to their health and wellness needs. Physical and geographic constraints have been removed, slowly making the world a local marketplace. Thanks to Nuvei’s global presence, WellnessLiving has plans to grow into the United Kingdom, Australia and Brazil!

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