Growing donations and boosting
acceptance rates for Faithbase
Case study
About Faithbase Faithbase, headquartered in Asheville, North Carolina, is dedicated to supporting the institution of Christianity. Its mission is to empower communities by providing immersive software that fosters personal growth and meaningful connections within the digital realm. Key results
The challenge The non-profit technology application found itself in a phase of rapid expansion. It was actively searching for a strategic partner capable of facilitating growth in both donation collection and settlement processes. Additionally, Faithbase needed a partner that would help them craft a payments strategy that would allow them to scale their solution for worldwide influence, with cross-border processing capabilities.
The solution
+4.7% Increase in acceptance rates
Partnering with Nuvei allowed Faithbase to leverage a robust tech-stack including tokenization, card account updater, and a range of Alternative Payment Methods (APMs) like Google Pay and Apple Pay.
These solutions increased payment acceptance rates and reduced friction, facilitating seamless donations. To address its need for global expansion, Nuvei was able to provide Faithbase with a suite of value-add products like currency conversion and interbank settlement to help the company achieve its mission.
Nuvei was able to meet our lengthy technical requirements that come from being a global platform. Doing payments well is much more complex than it gets credit for – using a one-size-fits-all solution leaves significant opportunity on the table. Having an internal team that supports us has been a true differentiator that many firms promise but don’t often follow through on. Nuvei has been true to their word and we are seeing the results.
+9.4% Lift in donation volume
services USED APMs Tokenization
The results The collaboration has resulted in remarkable results. Since adding new, popular mobile payment methods, Faithbase has witnessed significant performance improvements including a 9.4% uplift in donation volume. Faithbase has also seen 4.7% increase in acceptance rates without any impact on fraud or chargeback rates.
This successful collaboration not only showcases these tangible improvements but also emphasizes the critical importance of a strategic partnership. Such alliances are instrumental in navigating the intricate payments landscape for software applications with a global reach, all while maintaining a steadfast commitment to fostering innovation within the nonprofit sector's technological landscape.
Settlement
coverage USA
Payments designed to
accelerate your business Meet Nuvei. Our future-proof technology allows businesses to accept cuttingedge payment options, optimize new revenue streams, and get the most out of your your existing stack—all on one platform.
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