2024 Customer Stories Yearbook: Volume 2 Year-End

Volume 2: Year-End

Aurora, CO

Chloe is a passionate dancer from Aurora, CO, living with spina bifida. Chloe has been a Numo on customer for the past 11 years and has relied on a variety of mobility equipment provided by Numo on to help her stay ac ve, independent, and connected with her community.

Through the years, Chloe has received essen al products from Numo on, including wheelchairs, dynamic standers, gait trainers, walkers, lo strand crutches, shower chairs, and transfer benches. “They’ve all been

necessary to help me with my mobility and independence,” says Chloe.

When asked about her experience working with her Numo on team, Chloe shared, “Every rep has been kind to work with.”

She reflected on past challenges with obtaining equipment, but highlighted a posi ve recent experience, “In years past, the process of ge ng my equipment was difficult. But recently, things have improved.

We were able to get my new wheelchair ordered smoothly, and I might have even more great things to share once I have it.”

For Chloe, her wheelchair is more than just equipment – it’s the key to maintaining an ac ve lifestyle and staying involved with others. “My wheelchair provides

me the opportunity to be active in my community. I wouldn’t be able to be connected with others if it wasn’t for it,” she says.

Denver, CO

Jeff is a long me resident of Denver, CO. In October of 2023, Jeff ’s life took an unexpected turn a er a motorcycle accident that le him paralyzed. But, Jeff is full of energy and humor, even as he faces challenges.

“I loved being on a motorcycle,” Jeff shares.

“And I fully intend to get back on one— modified quite a bit, but that’s the plan!”

Jeff also enjoys going to the movies, spending me with friends, and camping, which he plans to return to once he adjusts to his new normal. His friends have been his support system throughout his recovery.

Jeff ’s journey with Numo on Medical Supply began in November 2023, during his rehabilita on.

That’s when he met Alexis, his dedicated sales rep, who has been with him every step of the way. “Alexis has been absolutely amazing and wonderful. She’s walked with me through every rota on of my wheelchair wheels,” Jeff jokes.

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His gra tude for Alexis, and the en re Numo on team, shines through in every word. “From Alexis, to the call center team who checks on my catheter reorders, I’ve had nothing but great experiences.Polite, helpful, and always making sure I have what I need,” Jeff says.

Jeff ’s supplies from Numo on, especially catheters and colostomy products, have been vital in helping him regain independence. “These supplies give

me control over things my body can’t do on its own. They make life livable again.”

Jeff refuses to let his situa on limit him, focusing instead on what he can do, thanks to the tools and support he’s received. “I want my normal to be what I choose, not what I’m forced into,” Jeff explains.

Jeff turned 50 in 2024, and met the new year with resilience and determina on, and of course, some laughs.

Fort Smith, AR

Ella is an extraordinary 11-year-old from Fort Smith, AR. Living with spina bifida (myelomeningocele type), hydrocephalus with a VP shunt, and having corrected bilateral clubbed feet, has not dimmed Ella’s passion for her hobbies and interest. She loves tennis, singing, arts and cra s, and is in her second year with Cheerabili es, a compe ve cheer team.

Ella and her family became customers of Numo on in April 2024, while seeking a solu on for issues with Ella’s previous wheelchair. Their me with Numo on has been remarkable, with Ella’s mom saying, “Our personal involvement with Numo on has been an incredible experience, and we have been sharing it with family, friends, and other providers. A er so much me in a wheelchair that had missing bolts, broken brakes, and bald res - receiving a safe

loaner from Numotion to hold us over until a new wheelchair was ordered and processed was a such a gift!”

Within a week of their first phone call to Numo on, the loaner wheelchair was delivered by ATP, Dani. To Ella’s delight, the chair was a vibrant pink color! During this process, Ella’s family also discovered that Numo on handles shower chairs, an op on they had never been offered in the past.

Ella now has a new Rogue wheelchair, fi ed specifically for her, providing her with the stability and freedom she needs. For Ella,

having the right equipment has been crucial for her independence.

Ella’s mom went on to say communica on with the Numo on team has been superior from the start, with prompt responses and consistent follow-through. When Ella’s new wheelchair experienced issues with the brakes not staying locked, Numo on technician, Marvin, stepped in to help.

“Within 5 days, Marvin met us to adjust the brakes. When they con nued not to, he came back later the same day for more repairs. The brakes and chair are now in great working condi on. Marvin has been accommoda ng, kind, pa ent, and caring.

We could not ask for be er service.”

Phoenix, AZ

Gene is a man of many melodies. Born with cerebral palsy, he worked as an elementary school teacher for 21 years before becoming a professional musician, singer and songwriter.

“The equipment provided to me is a TiLite ZR manual wheelchair.

It gives me greater independence because it’s lightweight, durable, and perfectly fitted,” said Gene.

Gene fronts two bands, Mean Gene and the Soul Scorchers in Phoenix and Mean Gene and the Green Sardines in San Diego.

They’ve opened for a number of na onal touring ar sts, including Chris Shiffle of Foo Fighters.

Offstage, Gene’s other interests include classic cars, and he is the proud owner of a 1966 Chevrolet Chevelle.

Gene has been a customer of Numo on for over a decade. Through the challenages of handling insurance, to going the extra mile by conduc ng fi ngs at his workplace, Gene said his experience working with Numo on has always been a posi ve one.

Numo on Director of Service Fulfillment, Veronica, is Gene’s cousin. She said Gene isn’t defined by his disability but rather sees it as an avenue for crea vity. “Gene doesn’t have a disability, he has an opportunity to be crea ve! His wheelchair is his legs, but the only limits he has are the ones he sets for himself - which I’ve yet to see!” Adding, “He is one of the wi est and fun-loving people you’ll ever meet. He is the kind of person you want to be around because he’s a great me, but he also pushes you to be your best self by being a living example of what anyone can do if they work hard enough and put their mind to it.”

Columbus, OH

Kai is a cheerful child from Columbus, Ohio. Born in 2017, Kai was diagnosed with Hydrocephalus and Dandy Walker brain malforma on, leading to addi onal challenges such as cerebral palsy, CVI visual impairment, and epilepsy.

Ge ng out and spending me with family and friends are some of Kai’s family’s favorite pas mes. “We’ve always promised ourselves and Kai that we would provide him with all the same opportuni es as every other child,” said Amber, Kai’s mom.

“Kai really loves music so whenever we can, as a family, we go to community events with live music.”

Kai received the P-Pod Postural Support Chair from SpinKids, an online retail store dedicated to the mobility and equipment needs of the pediatric user. According to Amber, “The experience of obtaining the equipment was great! It was easy to order, and the delivery communica on was helpful. The delivery driver was so kind! ”

The P-Pod chair has become a vital part of Kai’s daily rou ne. The chair’s design allows Kai to safely sit with his family and friends without the risk of falling or ge ng hurt.

“We are loving the P-Pod chair and the independence it creates for Kai. We love that it provides him the support he needs. His sister likes to bring him his different toys while he’s si ng in it, and he can play comfortably on

his own.”

For the Kai and his family, the P-Pod is more than just a piece of equipment—it is a step toward greater comfort and inclusion for Kai in everyday life.

Mount Vernon, VT

Jamilah was diagnosed with Chronic Inflammatory Demyelina ng Polyneuropathy (CIDP) in 2021. CIDP is an autoimmune disorder where the immune system a acks the nerves’ protec ve covering, leading to weakness and sensory issues, usually star ng in the legs, and spreading to the arms. Despite the challenges, Jamilah remains passionate about life. She loves to dance, sing, listen to music and crochet, and also snything that has to do with food and travel.

Jamilah embarked on a new journey with Numo on, and she was fi ed for a new chair, eagerly an cipa ng the freedom it would bring. The process went smoothly, with her chair arriving and opening the door to new possibili es.

“My Numo on team was kind and helpful throughout the process. I appreciate that everyone has been helpful and there when I need them,” said Jamilah Ray. She also shared that the online status check feature provided convenience, keeping her informed about the progress of her chair and insurance approval.

Jamilah Ray’s new equipment has had a significant impact on her life. With enhanced mobility, she can navigate her surroundings with ease, experiencing independence in her daily ac vi es, saying,

“I get around so much better!

I can move for longer without getting super tired, and my wheelchair makes going places alone much better.”

Mobile, AL

Logan, a spirited four-year-old with cerebral palsy GMFCS 4, delights in all things Pixar, the daily adventure of riding the school bus, immersing himself in books, and embarking on family adventures.

Faced with challenges in finding suitable mobility equipment, Logan’s mom, Sara, confided in her friends about the frustra ons she encountered with Logan’s chair. “They shared glowing accounts of their posi ve experiences with their Numo on representa ve. Taking a leap of faith, I reached out to discuss Logan’s equipment needs,” she said.

Their Numo on ATP, Jeremy, swi ly earned their gra tude. “In this providerpa ent dynamic, it’s rare to find individuals who extend genuine care. Hearing stories of mothers reaching out to Jeremy for equipment issues, only to receive kindness and empathy, is remarkable in our experience-driven world,” said Sara.

“While policies and lead mes may pose challenges, Jeremy’s unwavering support makes it all worthwhile. He ensures Logan’s current equipment func ons op mally un l replacements arrive, always striving for excellence.”

Logan is thriving with his current equipment. “The gear Logan has

received from Numotion has been a true gift. With mobility being essential for his daily life at home and school, his wheelchair and walker give him tremendous strides towards independence. What makes Logan’s equipment superior is that it is custom fi ed to him and his need and goals,” said Sara.

“I’m immensely grateful that my child lives in a world where people like Jeremy exist.

Raising a child with disabili es presents its own set of challenges, but working with compassionate professionals like Jeremy lightens the load.”

Lebanon, TN

Quinten is a passionate automo ve enthusiast from Lebanon, TN. Born with Spina Bifida, Quinten has never let his diagnosis slow him down. His love for a ending truck and car shows, par cularly those featuring an que vehicles, is matched only by his enthusiasm for NASCAR and NHRA events.

Quinten has been a loyal Numo on customer since 2013 and has primarily worked with Assis ve Technology Professional, Andy, a rela onship he deeply values. “Working with Andy has allowed my needs and input to be heard,” Quinten shares. Andy’s dedica on and exper se have been instrumental in helping Quinten maintain independence and enjoy his hobbies to the fullest.

Recently, Quinten purchased a new wheelchair, the Magic Mobility Extreme X* through Numo on’s online retail division, SpinLife, a process he describes as seamless and efficient, saying, “Thanks to Numo on’s detailed records, ge ng my chair dimensions to the SpinLife team was straigh orward, and communica ng changes or addi ons was easy.”

This new chair has significantly enhanced Quinten’s everyday life, enabling him to explore car shows and beaches with newfound freedom, saying, “Working with Greg from SpinLife throughout the process was a pleasure. For the first time

in my 29 years of life, I can independently explore the beach without the fear of getting stuck.” It has also enriched his experience at car shows, allowing him to move around comfortably and take a closer look at the vehicles he admires.

Quinten has had posi ve experiences with both SpinLife and Numo on. “Over the years, we have purchased several items from SpinLife and have always received excellent customer service,” he notes.

Reflec ng on his longstanding rela onship with Andy, Quinten adds, “Andy has been helping us since I was two years old, and when we encounter issues with parts or any situa on arises, he always works diligently to resolve it.”

Baton Rouge, LA

Johnathan “Yotsai” is a community leader, actor, upcoming rapper, and father. Yotsai’s life took an unexpected turn in 2015 when a fateful encounter le him paralyzed from the stomach down. Yotsai says he decided not to let his disability define him, but to allow him to turn his circumstances into “light and spread great energy.”

Despite the challenges he has faced, Yotsai has found purpose in his role as a father.

Custody of his daughter is his greatest joy and responsibility. As a single father in a wheelchair, every move and every word, carries weight, reminding him of the importance of resilience and perseverance.

A Numo on customer since 2015, Yotsai says his experience working with Numo on and Numo on Medical Supplies has been great since day one. “I have always received my medical supplies on me, and have never had to call to reorder, because they contact me a week or two before I run out to see if I’m running low.”

Reflec ng on the process of obtaining his wheelchair, Yotsai praises Numo on for its efficiency and smooth opera on saying the respec ul and responsive nature of the Numo on team stands out.

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“My Numo on team is great, they remind me of the NFL Kansas Chiefs - the way they put in over me to make their customers happy, like we won the Super Bowl.”

For Yotsai, his wheelchair and supplies make him more independent every day. Yotsai said,

“Numotion gave me motion to get around when I had none.

My wheelchair helps me get around to cook, enjoy NBA games, perform on stage, play basketball with my daughter, check the mailbox, go on dates, and even record in front of a microphone in the studio.

Catheters have significantly contributed to my independence, allowing me to empty my bladder and have clean and happy days.”

“As a father, an ar st, and a voice in my community, my independence is everything. With Numotion by my

side, I am empowered to live life on my own terms,” Yotsai concluded.

Lawrence, KS

Susan, a re red physical therapist from Lawrence, Kansas, faced an unexpected challenge shortly a er re ring in 2021.

Diagnosed with Transverse Myeli s, a rare autoimmune disease, she experienced severe pain and fa gue and her le leg became weak and spas c.

Before her diagnosis, Susan enjoyed hiking, biking, and gardening. Although her illness ini ally disrupted these ac vi es, she has been finding ways to s ll enjoy them, saying, “I’m finally star ng to figure out how to do things I enjoy, but with modifica ons.”

Susan’s independence has been significantly aided by Numo on. Since becoming a customer she has experienced excep onal support. “The staff has been very communica ve and helpful,” she noted. Lee, a knowledgeable Numo on ATP, helped her select the best wheelchair op ons. “Lee is very kind, and very knowledgeable. He showed me the best op ons, and even let me pick out a color ma e turquoise!”

The delivery of her wheelchair was seamless and her Numo on team ensured it fit perfectly and taught Susan how to use it safely. Addi onally, Samantha, her Customer Care Coordinator, was consistently responsive. “Samantha kept me updated on the progress of my wheelchair order,” Susan said.

The wheelchair has become integral to Susan’s daily life. “I use my

wheelchair for situations that require a lot of standing or walking. It has definitely improved my quality of life,” said Susan. It has allowed her to visit parks, museums, and even par cipate in a charity walk.

Denver, CO

Three-year-old Torrey is a bright light wherever she goes. Born with spina bifida (myelomeningocele), Torrey has no feeling from the knees down and has two club feet, but that doesn’t stop her from radia ng joy and posi vity.

Dinosaurs are Torrey’s current obsession, and her stuffed animal Thumper is never far from her side. She has an incredible memory, o en memorizing stories and songs. She also and loves to sing, read, draw, eat her favorite meal of steak and tomatoes, and play with her older brother, Titus. Her family describes her as, “always pos ve, fun to be around, and full of energy and enthusiasm.”

In 2024, Torrey received her new wheelchair from Numo on, delivered to her home by ATP, TD.

“Working with Numo on has been incredible. The moment we met TD, we knew we were in good hands. He is passionate about what he does and genuinely cares. Torrey is always excited when she gets a chance to see TD! She has received her stander, gait trainer, and now her wheelchair, from Numo on.

We couldn’t be more sa sfied with their responsiveness and a en on to detail for our daughter’s needs,” said Libby, Torrey’s mom.

Torrey and her family were so excited when they received her wheelchair saying, “It’s

been a tremendous way for her to have her own independence.

Torrey loves to go fast—she’s an adrenaline junkie!”

Whether she’s zooming around the store on shopping trips or playing with brother on the backyard basketball court, Torrey’s wheelchair has given her the freedom to explore the world at her own pace.

Alexandria, VA

DeVonte’ is a fi een-year-old from Alexandria, VA. Diagnosed in 2011 with au sm, intellectual disabili es, and expressive and recep ve speech and language disorders, DeVonte’ has overcome significant communica on challenges. He ini ally relied on low-tech communica on aids like picture boards and single-word recordings. Despite his love for basketball, scootering, Xbox gaming, and music, expressing himself remained a struggle.

A turning point came for DeVonte’ in 2024 following the collabora on of his speech-language pathologist and Numo on Speech Solu ons. This partnership secured DeVonte’ a game changing device, the Proslate 10D device with the LAMP communica on app.

The Proslate 10D has unlocked a new world for DeVonte’. He now ac vely par cipates in conversa ons, ar culates his feelings, and builds meaningful connec ons. Simple yet profound milestones, like clearly communica ng hunger, expressing food preferences, using the word finder feature when needed, and even joining family book readings by selec ng words on his device, highlight the transforma ve impact.

Speech Solutions

DeVonte’s mother described the profound difference, “Before the device,

communication was a significant challenge. Now, my son actively participates in conversations, expresses his needs, and engages socially. We’re witnessing a blossoming of his personality and a significant increase in his confidence and independence.

We are incredibly grateful.”

Kelsea, Numo on Speech Solu ons AAC Specialist, played an instrumental role in helping DeVonte get his device. She provided the necessary guidance and encouragement to both DeVonte’ and his family, and her commitment to effec ve modeling strategies empowered DeVonte’ to master the device and unlock his communica on poten al.

Huntington Beach, CA

Tricia is an avid car enthusiast, mosaic ar st, and proud dog mom to Rudy and Trixie.

Her life took a significant turn in 1999 when she was diagnosed with Mul ple Sclerosis, a condi on affec ng the brain, spinal cord, and op c nerves.

Tricia has been a Numo on customer for over 15 years, a rela onship she describes as consistently posi ve, “I have worked with Numo on for many years now and have found each me to be a posi ve experience. I’m happy with their response me, they return the phone calls, and are always keeping me updated with changes, delivery, or service call mes.”

Star ng with a manual wheelchair in 2008, Tricia recently transi oned to a power wheelchair, a journey made smoother with the assistance of Numo on, saying “Numo on has always been clear on what they need and how to get the necessary informa on for my equipment needs.”

“With my latest piece of equipment, Numotion went to my doctor’s office to explain what he needed to provide, and to pick up the finished articles. It was handled so well and smoothly taking a lot of the stress away from me.”

Tricia also commended Numo on’s Service and Repair team for their reliability and exper se, saying, “The service technicians have always been on me, have called to alert me to their loca on and ETA, and are knowledgeable about the equipment.”

Fort Worth, TX

Anthony is an ac ve 36-year-old from Fort Worth, Texas. He is a T4 complete paraplegic, and his enthusiasm for life shines through in everything he does. From hi ng the gym, a ending spor ng events, spending quality me with his friends, and most importantly, making unforge able memories with his daughter, Anthony embraces every moment.

Recently, Anthony turned to SpinLife to enhance his independence and ac ve lifestyle, and worked with the team to order a Golden Ally Power Chair.

Regarding his experience obtaining his equipment, Anthony said the streamlined process allowed him to focus on what ma ers most—his busy, fulfilling life. “It was quick and simple! I placed the order, and the products were all here in less than seven days. So fast and easy!”

Regarding the his day-to-day life with the the Golden Ally Power Chair, Anthony shared it has been a game-changer for him, saying, “It’s amazing just rolling

with a joystick and saving my shoulders.”

“ Sara from Connec cut was recently gi ed a used power chair. When we started cha ng, I told her how amazing it would be to have a brand-new chair custom-fi ed just for her, packed with features to boost her independence. At first, she was unsure how to make it happen or whether it would even be affordable. That’s when I stepped in to guide her through the process!

My mission is to bring all the pieces together—suppliers, manufacturers, staff, doctors, and all the paperwork. We gather the documenta on and, in just a few months, aim to have a power chair (valued between $30,000 to $60,000) delivered to her home, free of charge.

All Sara had to do was choose her favorite color!

We had the op on to go with two companies, Numo on or the other guys ... I explained to Sara that Numo on had its ordering process down to a science, with a great team to work with. I reached out to Gary, a VP at Numo on, who helped us put together a fantas c local team including, Toby (Assis ve Technology Professional), Martha (Customer Care Cooridnator), and Stacy (Director of Opera ons).

This group worked tirelessly, day in and day out, arranging seating evaluations, collaborating with Sara’s doctors to get all the necessary documentation, and keeping the order on track. Even when challenges arose, they tackled them head-on, proving that nothing was too tough for this team!

Today, I’m thrilled to share that Sara chose the color Spring Green for her new Permobil M3!

So, if you’re ever in the Connec cut area and you see her rolling around with a huge smile on her face, give her a thumbs up as she confidently navigates her world in her new ride!

”

year for each of my grandchildren’s birthdays, ‘Grammy’ has always made their cakes “ Every in whatever theme they want. I am self-taught but have been blessed with some crea ve talents in cake decora ng and pain ng that I never knew I had. With my spine ge ng worse and worse, it has become incredibly painful to stand long, I thought my cakes for the kiddos days were coming to an end and I haven’t painted in 4 years. But, with my new chair,

I can reach our tall counters to do the cakes. I can get the milk out of the fridge without as much pain from lifting it off the door shelf.

These are things that we take for granted in life. Small things that never occur to you on how your daily life can be turned upside down by health conditions that you cannot control. This chair is amazing!

I cannot express to you enough my gratefulness for the speed and kindness with which your company has performed. Sincerely and deeply, thank you!

”

Star ng in 2015, with a brief break due to COVID, a group of Numo on employees have traveled each year to Guatemala to deliver wheelchairs to people in need.

This past year, the group delivered, configured, and repaired over 80 wheelchairs.

During the Numo on Commercial Growth Summit event in Denver, in partnership with Numo on Founda on, Children’s Hospital Colorado, Na onal Sports Center for the Disabled (NSCD), Denver Rolling Rapids, Gaylord Rockies Resort & Conven on Center and other local organiza ons we hosted the first NuVenture event. The fun-filled day featured a power soccer clinic, a wheelchair basketball clinic, adap ve dance workshops, an adap ve obstacle course, adap ve mountain biking and more.

Customer Videos

Carson

Torrey

Johnny

“The tech, Chris, that delivered my chair had excellent customer service skills and was very professional. Thank you, Chris!”

- Georgia “Gus was AMAZING. He knew what he was doing and was very caring.”

- Maryland “You guys are awesome. It’s a blessing to have a company like yours. My technician’s name was Doug. He was very kind and polite. He explained everything and answered all my ques ons concerning my wheelchair. He did and excellent job. Now that my wheelchair is repaired, I feel independent and I can go outside my home and enjoy going places. I’m very sa sfied and pleased.”

- North Carolina “Phil was helpful in finding the best fit for my TiLite wheelchair. He was patient and explained the pros and cons of what I wanted, and never made me feel rushed or like I was was ng his me.”

- SpinLife “I’m really enjoying this chair! Life changer! Kyle is an amazing technician and human, and my service experience has been excep onal.”

- Virginia “Neal was very helpful. He took the me to make sure the items he brought for my power chair worked correctly before he le . I have found the people at the Salt Lake office all very helpful. ” - Utah “Jeff was very patient and helpful with all the the details ... so refreshing in a world where you barely get to speak to a human anymore, and espescially for a big purchase online.”

- SpinLife “Vince is always helpful and very knowledgeable. He’s always working to make things better.”

- Oregon “Would totally recommend Numotion over any other company! ” - Louisiana

“Our tech was professional, efficient, knowledgeable, intelligent, awesome. He is definitely a plus to your company.”

- New York “A big thank you to Chris for getting us the parts we needed so that I could stay mobile.”

- California “Interac on with SpinLife is great. I never have any issues ordering when we need something for our clients. I have communicated with Jaime a few mes, and she so kind and knowledgeable.

I truly enjoy working with this company.”

- SpinLife “Evan needed to take the chair to the repair shop, and worked out the ming for my daughter. He able to address the things he planned to fix, but found another problem, and fixed that too. The Windsor tech team is amazing and always goes above and beyond for my daughter.”

- Colorado “Richard and Adam promptly and efficiently solved a problem that had completely immobilized my son’s power chair, when another vendor had said a new master module was required.

I could not be happier.”

- California “We’ve been dealing with sale reps for years, but we’ve never had such a well-versed person like Tom to help us with the right fit for my daughter’s needs with a wheelchair.

Tom explained everything to us and listened to our concerns. Also, Michelle our Customer Care Coordinator, was so helpful in helping us ge ng started with Numo on. She explained to us what steps needed to be taken for the doctor and insurance requirements. As parents of a special needs child there are a lot of challenges, but both Tom and Michelle are so helpful.”

- New Jersey

“Rene, our tech, was on me and give me advance no ce as to when he would arrive. And, he called me when he arrived. He has outstanding communication skills and treated me with dignity and respect. He has excellence knowledge for his job.”

- Virginia “Really appreciate that Numotion exceeded expectations for timely repair. Mike was my repair technician, and did an exceptional job. He did such a great job and did it so quickly, it was almost like magic. And, he did all this while being very friendly and caring about my husband’s experience. I would also like to thank Kevin and Cynthia for being advocates for scheduling repairs for my husband’s wheelchair as quickly as possible.”

- California “Phil is amazing! I was connected with Phil to go through measurements for my chair. He was very professional, kind and helpful. This is my first wheelchair, and he gave me great advice and recommendations. He made the process easy. He is very knowledgeable.”

- SpinLife “Gold star service! Xiong has done an excellent job with the whole power chair! Awesome a tude, and he is a great guy! Excellent job all around.”

- Minnesota “OJ from Sioux Falls has come twice and both mes he has been great. Gets the job done quickly and he is very professional.”

- South Dakota “One of the nicest people to deal with in the wheelchair industry. Brian deserves a kudos, because he was very kind and helpful it was really nice to have him come for serivce.”

- Oklahoma “A great experience working with Kyle. From the ini al contact while I was in the rehab hospital, then my home evalua on, then receiving my wheelchair - and by giving thorough instruc ons, fielding ques ons and adjus ng parts. I highly recommend this employee and company for any wheelchair.”

- Wisconsin “Free shipping for those of us on a fixed income is a must. I pass the mailer around so others may see your prices and great service op ons. Keep up the great work for us older genera ons!”

- SpinLife “Steve is fabulous! He keeps me current on service and repairs, and explains everything to me. He is very kind! I’m grateful for my Numotion team!”

- Colorado “Steve is one of the best wheelchair techs. I’ve never been disappointed with his service.”

- Tennessee

“I would like to express my sincere gra tude for Dimitry’s excep onal customer service during the delivery of my wheelchair. From the moment he arrived, Dimitry displayed a genuine commitment to ensuring I fully understood every aspect of the wheelchair. He pa ently listened to my ques ons, addressing each one with thorough explana ons that showed his exper se and dedica on.

Dimitry went beyond the expected role of a delivery technician; he took the me to walk me through the wheelchair’s full func onality, me culously adjus ng it to fit my specific needs. It was evident that Dimitry wasn’t simply fulfilling a delivery task—he was a true customer advocate who prioritized my comfort, ease of use, and overall satisfaction with the equipment.

His a en veness and willingness to go the extra mile left a lasting positive impression.

I am incredibly grateful for his service.”

- California “All of your tech team are good! Very knowledgeable!”

- MassachuseƩs “You have amazing customer service!”

- SpinLife “Josh was awesome. He and explained everything, and more.”

- Kansas “The team are always so kind, and help us out in a timely manner.”

- Illinois “Amazing service. Very caring, and made my daughter feel special. Very professional.”

- Texas “All the employees here are very courteous and helpful.”

- Indiana “Wanted to let you know that the seat arrived today. I set it up, and my mother is riding it to buy groceries right now. Thank you for taking swi and decisive ac on. SpinLife has been exemplary through this process and I’m glad we ordered from you. ” - SpinLife

The mission of the NumoƟon FoundaƟon is to support people and causes that work towards enhancing the lives of people with disabili es in communi es of common interest.

Numo on makes a contribu on to the Founda on for each new wheelchair sold. Addi onally, the Numo on Founda on is dedicated to engaging employees and supporters to donate funds and provide a centralized, coordinated, and compliant structure for distribu ons on behalf of Numo on to relevant charitable organiza ons and programs.

Numotion Foundation Continues Support of Children’s Hospital of Colorado The Numo on Founda on was proud to con nue its support of Children’s Hospital of Colorado and their Adap ve Recrea on for Childhood Health (ARCH) program. The ARCH program was established to help kids living with physical disabili es find confidence and freedom through sports and outdoor recrea on. Andrea Colucci, Opera ons Manager of ARCH provided the following impact story.

In July 2024, the Numo on Founda on provided sponsorship to support the Children’s Hospital Colorado Courage Classic Bicycle Tour, and the Adap ve Recrea on for Childhood Health (ARCH) program.

The ARCH program is a part of the Rehabilita on and Therapy Service Line at Children’s Hospital Colorado. ARCH provides year-round recrea onal resources and programs for kids and young adults living with a variety of physical and medical condi ons including cancer, amputa ons, spina bifida, cerebral palsy, head and spinal cord injuries, and other orthopedic condi ons.

Through adap ve recrea on programs, day and overnight camp experiences, over 140 kids par cipated in ARCH this year. From adap ve skiing and biking, to rock climbing and zip lining, this program seeks to help kids develop skills that lead to a life me of healthy leisure and recrea on and to find the confidence and freedom through sports and outdoor recrea on.

ARCH also serves as a resource for parents looking for addi onal recrea onal programs in the community.

This sponsorship from the Numo on Founda on has allowed ARCH to expand our biking program this summer: “Our bike program has quickly grown to be a par cipant and family favorite. Families get to enjoy a Saturday morning ride together, regardless of their ability or equipment. It is amazing to see the

growth in both the participant’s skill and confidence as they take on rides they may have never thought possible,” said Hayley Bevan, ARCH Program Coordinator.

To learn more about ARCH visit www.childrenscolorado.org/ARCH.

Numotion Foundation Continues Support of Dare2Tri The Numo on Founda on con nued its support of Dare2Tri, a Chicago-based 501(c)3 non-profit organiza on whose mission is to enhance the lives of individuals living with physical disabili es and visual impairments by building confidence, community, health, and wellness through swimming, biking, and running. Keri Serota, Execu ve Director of Dare2Tri, provided the following impact story.

At Dare2tri, our mission is to empower athletes of all abili es—from beginners to elite compe tors—in their journey toward physical ac vity, goal-se ng, and meaningful community engagement. Our programs change lives by fostering self-esteem, confidence, and overall well-being. We believe that everyone deserves access to the transforma ve power of sports, regardless of physical limita ons, and we work hard to eliminate barriers to par cipa on for those with physical disabili es and visual impairments.

Thanks to the support from the Numo on Founda on grant, we’re able to host paratriathlon camps where par cipants from across the country join us for three days of swimming, biking, running, and racing. Each summer, we offer four camps, including our flagship Learn2Tri Camp for beginners and Train2Race Camp for intermediate and advanced athletes.

These camps provide more than just training; they foster resilience, create las ng bonds, and build confidence both on and off the course. Dare2tri also provides adap ve equipment, guides for visually impaired athletes, travel s pends, and transporta on assistance—ensuring that no one is le behind due to financial or logis cal barriers.

With the generosity of the Numo on Founda on, we’re able to offer these life-changing experiences to hundreds of par cipants each year, o en at li le or no cost depending on financial need. This

support helps make Dare2tri’s camps truly inclusive, opening doors for individuals to realize their potential, push their limits, and achieve personal milestones they might have thought were out of reach.

To learn more about Dare2Tri visit h ps://dare2tri.org/.

Numotion Foundation Continues Support of Determined2Heal The Numo on Founda on was proud to con nue their support of Determined2Heal, a Virginia-based nonprofit whose mission is “to simplify the difficult transi on into life with paralysis for injured persons and their support team, to inspire and empower the paralysis community through valuable informa on and rehabilita ve ou ngs, and to support paralysis related research, technologies, projects, and organiza ons.”

Founder of Determined2Heal, a orney, and leader in the disability community, Josh Basile provided the following impact story.

Every summer Determined2Heal Founda on, Inc. and SPINALpedia organize an Adventurous Weekend at Virginia Beach for 40+ paralyzed families. All adventures and ac vity expenses are covered for paralyzed par cipants and their family members and support teams.

The goal of the weekend is to bring together the paralysis community to live with adventurous wheels, focus on having fun, and make lifelong memories.

Despite some scheduled water-based ac vi es not occurring due to Hurricane Bertha, every par cipant s ll had an amazing me. Par cipants were able to take part in a variety of ac vi es such as adap ve golf at TopGolf, bowling, indoor skydiving, indoor swimming, miniature golf, and escape rooms.

To learn more about Determined2Heal visit www.determined2heal.org, and to learn more about SPINALpedia visit h ps://spinalpedia.com/.

Numotion Foundation Continues Support of Fractured Atlas and the Opulent Mobility Project For the fourth consecu ve year, the Numo on Founda on con nued its support of Fractured Atlas and the Opulent Mobility Project. Fractured Atlas, a nonprofit arts service organiza on, presents the Opulent Mobility Project as “an annual group art exhibit that reimagines disability as opulent and powerful.” A. Laura Brody, professional costume maker and designer who developed Opulent Mobility, and photographer and disability arts ac vist, Anthony Tusler, both curators for the exhibit provided the following impact story: The 9th annual Opulent Mobility exhibit brought together 18 ar sts who told their wildly varied disability stories through photography, pain ng, digital art, sculpture, wearable art, collage, and song. We welcomed the opportunity to share these wonderful ar sts and artworks with the world.

The Numotion Foundation’s generosity helped provide art descriptions for each artwork, American Sign Language interpreters for the online artist interviews, printing of digital files, and return shipping for the artworks. This made the exhibit accessible to Blind, low vision, Deaf, and hard of hearing folks as well as disabled ar sts who might not otherwise be able to afford to take part in the show.

While the in person show is now over, you can s ll enjoy the exhibit at www.opulentmobility.com Par cipa ng Ar sts: A. Laura Brody, Kat Chudy, Julie Forbush, Patricia Fortlage, Bronte Grimm, Ash Hagerstrand, Aus n Lubetkin, Ellen Mansfield, Monica Marks, Lisa Merida-Paytes, Joy Murray, Tom Peters, Elizabeth Rajchart, Priya Ray, Abigail Stockinger, Emily Tironi, and Rachel Ungerer.

Numotion Foundation Continues Funding of the “Gaylord Gauntlet” in Support of Adaptive Athletes and the Gaylord Sports Association The Numo on Founda on con nued its support of Gaylord Specialty Healthcare’s “Gaylord Gauntlet,” a 5k obstacle race to benefit adap ve athletes and the Gaylord Sports Associa on. Gaylord Specialty Healthcare’s Assistant Director of Events & Donor Rela ons, Katelyn Muolo provided the following impact story.

A rare COVID-induced condi on called Guillain-Barre Syndrome (GBS) le Lenny paralyzed and fully dependent on a ven lator. “There were days I thought I was going to be in bed for the rest of my life,” said the Massachuse s resident.

“When you can’t move and you can’t speak, it’s really hard to believe people when they say, ‘You’ll beat this. You will walk again.’ It’s a very difficult thing to trust,” he explained.

Lenny came to Gaylord Hospital in Connec cut for inpa ent care and rehabilita on. He worked to regain func on and independence. During his stay, Lenny learned about the Gaylord Gauntlet.

Lenny told his family and Gaylord staff that someday he would take on the challenge and give back to the organiza on that gave him his “life back.”

Nine months a er his discharge, Lenny and his team of family, friends and coworkers, aptly named Lenny’s Legion, returned to Connec cut to compete in the Gaylord Gauntlet. Now able to walk

independently, Lenny was grateful to participate in tribute to his family, friends, and the medical professionals who supported him through his difficult experience.

“Never think that you can’t do something,” he says. “Don’t defeat yourself. Always keep going and think posi ve.”

To learn more about the Gaylord Gauntlet visit www.facebook.com/GaylordGauntlet

Numotion Foundation Supports Friends Foundation of the Carolinas The Numo on Founda on recently provided its first ever contribu on to the Friends Founda on of the Carolinas, a nonprofit based in North Carolina serving the greater Charlo e area. Sydney Dewey, Media Rela ons Manager for the Friends Founda on of the Carolinas, provided the following impact statement.

The Friends Founda on (formerly known as The Ronnie Sherrill Project) was established in 2022 with the mission of crea ng and maintaining a community support system to help enhance the life experience of those living with neuromuscular disease. Serving 13 coun es within the Greater Charlo e area, the Friends Foundation is

able to provide life changing experiences for people living with neuromuscular disease and their families.

The support from the Numo on Founda on has helped the Friends Founda on hold events, provide accessibility solu ons, and send families to a weekend camp at Victory Junc on. Last year, Friends Founda on held 5 events, including a luncheon at Quail Hollow Country Club, Camp Day, a night at the Charlo e Knights Baseball Game, Trivia luncheon, and a Holiday dinner at the Charlo e Motor Speedway topping off the night with a ride through the light show!

To learn more about the Friends Founda on of the Carolinas visit h ps://friends-founda on.org/

Numotion Foundation Continues Support of National Wheelchair Basketball Association The Numo on Founda on con nued its support of the Na onal Wheelchair Basketball Associa on (NWBA) and its athletes by sponsoring the 2024 Hall of Fame Induc on Ceremony.

The event, held in Richmond, VA was historic in that its inductee class honored all female athletes for the first me in NWBA history. Dave Kiley, Chairman of the NWBA Hall of Fame provided the following impact story.

The 2024 NWBA Hall of Fame Ceremony was simply our best yet to date. This was our second year teaming up with the Numo on Founda on as a sponsor/partner of the ceremony.

Previously, in 2023, the Numo on Founda on helped the Hall of Fame commi ee deliver over 50 Hall of Fame rings and blazers to exis ng HOF members.

2024 was historical - with an all female class being inducted.

For decades, women have been underrepresented in the nomina on and induc on process. As part of the evening’s fes vi es, John Doleva, President and CEO of the Naismith Hall of Fame provided our crowd of over 200 people at the Virginia War Memorial Coliseum a personal message congratula ng the class. Inductees included Cheryl Vines, who provided 50 years of service to the NWBA, Andrea Woodson-Smith, USA World Championship player/professor, and Darlene Hunter, Gold medalist player/professor.

To learn more about the NWBA visit www.nwba.org.

Numotion Foundation Supports Parkinson’s Foundation at Moving Day Las Vegas The Numo on Founda on par cipated as a proud sponsor of Moving Day Las Vegas, a fundraiser walk/roll event held by the Parkinson’s Founda on in Nevada.

Jordan Staenberg, OTD, OTR/L, C-IAYT, & Development Coordinator for the Parkinson’s Founda on provided the following impact statement.

The highly successful event featured 350 a endees, a proclama on presented by the Lt. Governor of Nevada, Stavros Anthony, UNLV Cheerleaders leading the Parkinson’s Founda on “We Fight, We Care, We Move” cheer and an appearance by the Spruce Goose, the mascot of the Las Vegas Aviators.

Funds raised from Moving Day Las Vegas will provide free education and resources to the Parkinson’s community, fund cutting-edge research to improve treatments and advance toward a cure, fund our free helpline for people with Parkinson’s and their families, and deliver quality care to the Parkinson’s community.

To learn more about the Parkinson’s Founda on visit www.parkinson.org.

Numotion Foundation Supports Camp Patrick and the Patsy Reeve Foundation The Numo on Founda on was proud to support Camp Patrick via a grant to the Patsy Reeve Founda on. Camp Patrick is a volunteer-run organiza on where kids can strengthen their independence, try new things, and make lifelong friends with children that are similar. Ka e Reeve, Director of Campers and Co-Founder of Camp Patrick provided the following impact story.

Camp Patrick takes place in Northern Arizona at an all-accessible facility called Whispering Hope Ranch. This year, we proudly hosted 76 children and young adults living with Spina Bifida, supported by 130 dedicated volunteer staff members.

Camp Patrick is offered free of charge to children with Spina Bifida, fully funded

by The Patsy Reeve Founda on and Camp Patrick.

The camp is held for one week in June, with campers arriving on Sunday morning and depar ng on Friday a ernoon a er a five-night stay.

During their time at camp, the kids enjoy a wide range of activities, including archery, horseback riding, sports, arts and crafts, music, yoga, splash pad, and adaptive bicycling.

We are incredibly thankful for the generous support of the Numo on Founda on. Our ability to fund Camp Patrick relies on the kindness and contribu ons of sponsors and supporters.

To learn more about Camp Patrick visit h ps://camppatrick.com.

Numotion Foundation Supports Peace, Love, and ACCESSibility Community The Numo on Founda on was proud to support Peace, Love, and ACCESSibility’s Community Awareness Day event. The organiza on, headquartered in Connec cut, was founded on principles of compassion, educa on and advocacy. Peace, Love, and ACCESSibility is dedicated to fostering inclusivity, promo ng accessibility, and empowering individuals with physical disabili es.Execu ve Director of Peace, Love, and ACCESSibility, Alex Bode provided the following impact story.

The event not only brought community together but also highlighted the importance of accessible spaces. Through engaging ac vi es and meaningful discussions, we underscored our mission to advocate for inclusive environments.

We hosted our first annual Community Access Awareness Day, a remarkable success dedicated to raising awareness about accessibility for people living with mobility impairments. The event welcomed 150 a endees who enjoyed delicious food, live music, and exci ng raffle prizes.

Thanks to the generous support of our sponsors and participants, we raised significant funds to further our efforts in promoting ADA compliance and enhancing access for all. This event marked a significant step forward in our journey towards a more inclusive society.

We were especially grateful to our Numo on representa ve, Toby Bergan no who showed up early ready to work and help us set up! It is a testament to true dedica on to his customers.

To learn more about Peace, Love, and Accessibility visit www.facebook.com/ PeaceLoveACCESSibility.

Numotion Foundation Continues Support of Texas Ramp Project The Numo on Founda on was pleased to con nue its support of the Texas Ramp Project whose mission is to provide free wheelchair ramps to low-income older adults and people with disabili es.

Founded in 2006, the Texas Ramp Project has constructed over 27,000 wheelchair ramps accoun ng for over 139 miles of freedom and access to the world beyond their recipient’s homes. Ramps built are constructed with volunteer labor, keeping costs to a minimum and maximizing the organiza on’s impact on the communi es they serve.

The most recent Numo on Founda on grant provided to the Texas Ramp Project secured the funding needed to construct six wheelchair ramps in Dallas and Collin coun es.

Concerning Numo on Founda on’s support, Texas Ramp Project Board Member, Gary Stopani stated, “We are apprecia ve of the grant given to us by the Numo on Founda on. On behalf of the Texas Ramp Project board, our volunteers, and most importantly our clients, thank you for your

willingness to support our efforts and work toward our vision that no one in Texas who needs a wheelchair ramp should go without one because they cannot afford it.”

To learn more about the Texas Ramp Project visit www.texasramps.org.

Numotion Foundation Supports the United States Power Soccer Association The Numo on Founda on was pleased to support the United States Power Soccer Associa on, a na onal organiza on whose mission and hope is that all persons who use power wheelchairs will have their opportunity to play and experience power soccer. Funds provided were u lized to host a power soccer clinic in Cary, NC. Event co-organizer, Josh Hewi shared the following impact story.

“We are incredibly grateful to the Numo on Founda on for their support of our inaugural event. It was truly transforma onal for the kids and their families,” shared Josh Hewi .

History was made in Cary, North Carolina, as the United States Power Soccer Associa on (USPSA) and Mr. Riley Johnson, USPSA’s 2023 Power Soccer Player of the Year, hosted North Carolina’s first-ever Power Soccer Clinic. This groundbreaking event, supported by the Numo on Founda on, welcomed young athletes from ages 4 to 16 across the Research Triangle area.

For more informa on about the United States Power Soccer Associa on visit www.powersoccerusa.org.

The clinic provided an inclusive environment tailored to the unique needs of each participant, allowing them to experience the joy and excitement of playing soccer. The event wasn’t just about the sport; it was about building friendships, fostering camaraderie, and creating a sense of belonging within the community.

The clinic was a resounding success, marking the beginning of what promises to be an exci ng new chapter for adap ve sports in North Carolina. .

Numotion Foundation Supports Youth LEAD NC The Numo on Founda on was proud to serve as an event sponsor of Youth LEAD NC and their annual North Carolina Youth Leadership Forum (NCYLF), held at North Carolina State University.

NCYLF, a statewide, cross-disability, overnight event, is a unique opportunity for youth and young adults with disabili es, ages 15-30, to experience independence firsthand. Par cipants are provided exposure to a college campus by sharing a dorm room, ea ng at a dining hall, and advoca ng for themselves. NCYLF is a completely free event to all par cipants and provides all disability related accommoda ons, such as personal care assistants, sign language interpreters, and alternate formats, to make the program fully inclusive for all.

Over 5 days, NCYLF engaged the 47 par cipants in both small and large group discussions and workshops on topics such as, self-advocacy, disability pride, assis ve technology, independent living, employment skills, career explora on, higher educa on, legisla ve advocacy, the Disability Rights Movement, and community par cipa on.

Team building and social ac vi es during the evenings help build camaraderie between par cipants and lifelong friendships are o en formed at NCYLF! 20 delegates, each first me par cipants, were selected to a end this year’s event.

They were led and supported by YLF alumni who returned in as staff, peer mentors, group leaders, or background helpers.

“NCYLF is a truly life-changing event for the youth and young adults with disabilities who attend. This event shows delegates what is possible for their futures and that they are a part of something bigger than themselves. NCYLF equips

delegates with the skills, knowledge, and peer support that they need to be the next generation of disability rights leaders and lead full and meaningful lives,” stated Kay McMillan, Founding Board Chair and Execu ve Director of Youth LEAD NC. To learn more about Youth LEAD NC, its programs, and those they serve, please visit: h ps://www.youthleadnc.org.

Numotion Foundation Continues Support of Disability EmpowHER Network The Numo on Founda on was proud to con nue its support of Disability EmpowHer Network, an organiza on “run for and by girls and women with disabili es that connects, mo vates, and guides disabled girls and women to grow, learn, and develop to their highest poten al and have the confidence to lead.” Sophie Poost, Director of Programs and Stephanie Woodward, Execu ve Director of Disability EmpowHER Network provided the following impact story.

Disability EmpowHer Network envisions a world where girls and women with disabili es recognize their value and believe in their ability to be leaders.

However, research reveals that this vision has not yet been realized. Disabled girls o en struggle with lower self-esteem and higher rates of depression and isola on.

Women and girls with disabili es also face dispari es in earnings, higher poverty rates, increased risk of domes c violence, and limited posi ve representa on. Disability EmpowHer Network is dedicated to transforming these challenges and making their vision a reality.

Across the year, the team runs seven programs for disabled women and girls to learn new skills, connect with mentors, and build self-confidence.

These programs include EmpowHer Camp, a year-long leadership development and mentoring experience for teenagers with disabili es, EmpowHer Expressions, an 8-week virtual public speaking program, and Le ers from a Role Model, a penpal program for women and girls with disabili es to connect with successful disabled women role models.

Learn more about Disability EmpowHer Network, their programs, and the hundreds of people impacted by their work, by visi ng their website at www.disabilityempowhernetwork.org

Numotion Foundation Annual Golf Outing The 2024 event raised over $106,000 to assist those living with mobility-related disabilities! $100,000 raised will provide an addi onal 50-65 grants! With an average of 50 individuals directly impacted by each grant,

this support will help change the lives of between 2,500 3,250 people!

We are incredibly apprecia ve of the dedica on to our cause.Follow the Numo on Founda on on Instagram, Facebook, and LinkedIn to learn more about the impact of contribu ons.

Year in Review