Issuu

Directi ns 2026-2028

THE RESOURCE For Older Adults GUIDE in Central Oregon

541-678-5483 www.CouncilOnAging.org

Probate Representation That Preserves & Protects Your Estate Skilled Trust Drafting • Keeps estates private and out of probate • Minimizes estate taxes • Makes sure your estate does what you want • Wills

Powers of Attorney, Medical and Disability Planning Estate Tax Planning • Minimize your Oregon estate tax • Exempt your property from Oregon estate tax if you move out of state but leave property in Oregon

Tony F. De Alicante, Principal Captain, US Navy (Retired)

N OT E S 541-678-5483

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N OT E S 2

Directions 2026–2028

W H AT ' S I N S I D E 12 ADVOCACY AND INFORMATION • Consumer Action..........................12 • Fraud Reporting............................12 • Information and Assistance......12 • Senior Organizations..................16 • Voter Information.........................19 • Voter Registration........................19

20 COUNSELING AND MENTAL HEALTH • Counseling Services....................20 • County Mental Health Services...........................................21 • Crisis Services...............................22 • Gambling........................................23 • Isolation and Loneliness............23 • Substance Misuse........................24 • Support Groups and Programs................................25

27 EDUCATION AND LIBRARY SERVICES • Adult Education............................27 • Audio Books...................................27 • Community Education................28 • Health Education..........................28 • Libraries...........................................28

30 EMERGENCY SERVICES • Non-Emergency Numbers........30 541-678-5483

• Domestic Violence and Sexual Assault..............................31 • Elder Abuse...................................32 • Emergency Assistance...............32 • Emergency Housing....................33 • Emergency Preparedness.........35 • Emergency Transportation.......37 • Victims' Assistance.....................37

38 EMPLOYMENT • Discrimination, Labor Laws, and Enforcement..........................38 • Workforce Connection Agencies.........................................38

40 END-OF-LIFE SERVICES • Birth and Death Certificates.....40 • Death Benefits..............................40 • Death with Dignity......................40 • Final Arrangements....................41 • Hospice and Transition Support............................................41 • Hospice Information....................45

46 FINANCIAL SERVICES • Banks and Credit Unions...........46 • Financial Management...............46 • Notary Services............................49 • Scams and Fraud..........................49 • Social Security Benefits.............49 • Tax Assistance..............................50 www.CouncilOnAging.org

• Speech Resources.......................67 • Support Groups............................68 • Urgent Care....................................68 • Vision Services..............................69

70 HEALTH INSURANCE

50 FOOD AND NUTRITION • Community Dining.......................50 • Food Pantries.................................52 • Meals on Wheels Programs....55 • Nutrition Resources.....................56

57 HEALTH AND WELLNESS • Caregiver Resources...................57 • Dental Services.............................58 • Disease Specific Resources......58 • Fitness & Therapeutic Recreation......................................60 • Foot Clinics.....................................61 • General Assistance ....................61 • Government...................................62 • Hearing Resources......................62 • Hospitals.........................................62 • Outpatient Clinics........................63 • Prescription Medication Programs........................................65 • Rehabilitation Services..............67 4

Directions 2026–2028

• Fraud Reporting............................70 • Insurance Broker..........................70 • Long Term Care Insurance........73 • Medicaid..........................................73 • Medicare..........................................74

76 HOME HEALTHCARE AND IN-HOME ASSISTANCE • Caregiving.......................................76 • Home Healthcare Agencies.....78 • Hospice............................................78 • In-Home Assistance...................78 • Medical and Assistive Equipment......................................82 • Needs Assessment/ Care Management.......................86

87 HOUSING AND SUPPORT SERVICES • Foreclosure Assistance..............87 • Home Repair and Rehabilitation................................87 • Home Buyer and Rental Assistance......................................89 • Housing Law..................................90

106 RESIDENTIAL AND LONG-TERM CARE • Housing Options.......................106 • Oversight and Advocacy........112 • Referral Services.......................114

114 TRANSPORTATION • Senior/Disabled/Low-Income Housing...........................................91 • Utility Assistance.........................94

96 LEGAL ASSISTANCE AND INFORMATION • Attorney Locator...........................96 • Courthouses...................................96 • Dispute Resolution......................96 • Guardianship.................................96 • Legal Services...............................96 • Notary...........................................100

• Driving Information...................114 • Transportation Options...........114

116 VETERANS SERVICES • Medical Resources....................116 • Property Tax...............................117 • Transportation............................117 • Veterans Affairs and Organizations.............................117

119 LISTINGS INDEX

100 RECREATION • Business Resources.................100 • Fraternal Organizations..........101 • Museums......................................102 • Nature Centers...........................102 • Outdoor Sports..........................102 • Parks and Recreation...............103 • Pets................................................105 • Senior Centers............................105 • Tourism.........................................105 541-678-5483

www.CouncilOnAging.org

A Note From Our Director This Directions Resource Guide was created to make those connections easier. Inside, you'll find local services, organizations, and information designed to help you and your loved ones remain healthy, independent, and engaged, whether you're planning ahead or facing an immediate need. PHOTO COURTESY OSU-CASCADES

For many of us, planning for the future means knowing where to turn when questions arise. Whether you're looking for support for yourself, a family member, a friend, or a neighbor, having reliable information can make all the difference. The Council on Aging of Central Oregon is proud to serve as our region's trusted resource for older adults, caregivers, and professionals. Every day, we help people navigate the opportunities and challenges that come with aging by connecting them with nutrition support, caregiving assistance, Medicare navigation, wellness programs, social connection opportunities, and countless community resources.

Directions 2026–2028

As Central Oregon continues to grow and change, our commitment remains the same: to ensure every older adult has access to the information, services, and support they need to age well wherever and however they choose. Thank you to the many community partners, volunteers, and supporters who help make this work possible. Together, we are building a stronger, more connected Central Oregon where people can age with confidence and dignity. Warmly, Cassie Regimbal, LMSW

Executive Director Council on Aging of Central Oregon

Invest in a Stronger Community Creating connections is at the heart of everything we do and this resource guide is just one of the many ways that we assist older adults, caregivers, and community members with the information and resources they need. Behind every page of this guide, every meal delivered, every question answered, and every connection made is a community that cares. Thank you to the many people who make this work possible. Whether through a donation, volunteer hours, or community partnership, your support helps create a stronger, more connected Central Oregon where people can age well.

To donate, mail your contribution to: Council on Aging of Central Oregon 1036 NE 5th St, Bend, OR 97701 Or make an online donation at: www. councilonaging. org/donate The Council on Aging of Central Oregon is a 501(c)(3) organization. Tax ID: 93-0661229. Donations are tax-deductible to the extent allowable by law. For questions about ways to give back, call our Director of Philanthropy at 541-323-0438.

If you'd like to be part of that impact, please consider making a donation to the Council on Aging of Central Oregon. Your support helps ensure these trusted resources and essential services remain available for older adults throughout our region.

541-678-5483

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Directi ns 2026-2028

Executive Director

Cassie Regimbal, LMSW Project Manager

Emma Fried-Cassorla Volunteer Manager

Emily Wells Designers

Jess Draper & Lisa May The Nugget Newspaper

We would like to extend a special thank you to our listings volunteers who spent hundreds of hours updating all of the listings in this book. We could not have published this new edition without their help.

Erin Biskup Jan Goodwin Lee Ann Johnson PJ Johnson Kathy Restivo Chuck Tolboe

Council on Aging of Central Oregon

541-678-5483 Monday–Friday, 8 am–4:30 pm 1036 NE 5th St, Bend, OR 97701 www.councilonaging.org

The content of Directions 20262028 is believed to be accurate; however, we recommend that you contact any listed resource provider to ensure they are still in business at the listed location.

Directions 2026–2028

© 2026 Council on Aging of Central Oregon. All rights reserved. All logos are the property of their respective owners. All content, with the exception of ads, belongs to the Council on Aging of Central Oregon and may not be reproduced without written consent.

541-678-5483

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Keeping Central Oregon Seniors Fed, Safe, and Connected Every day, the Council on Aging of Central Oregon connects older adults and family caregivers with the support they need to age well wherever and however they choose. Our programs are designed to help people remain independent, stay engaged, and navigate the opportunities and challenges that come with aging. Information and Resource Specialists answer questions, listen to your concerns, and refer you to the appropriate agencies for the services you need. More information, page 13 Nutrition Resources include Meals on Wheels and Community Dining, which provide nutritious meals and vital social connection to seniors at home or at our six community dining sites. More information, pages 50 and 55 Options Counselors listen, assess, create a plan, and offer you options on ways to move forward on the aging path. More information, page 84 Oregon Project Independence Medicaid (OPI-M) delivers in-home services and personal care needed to help eligible Central Oregon seniors and adults with disabilities live safely and independently. This program is provided in partnership with the Oregon Department of Human Services. More information, page 84

Directions 2026–2028

Senior Health Insurance Benefits Assistance (SHIBA) offers free, unbiased Medicare counseling to help older adults understand their benefits, compare health plans, and save on prescription costs. More information, page 74 The Health Promotions Program provides and sponsors evidencebased classes, such as Tai Chi and Chronic Disease Self-Management, to help older adults improve mobility and manage long-term health conditions. More information, page 65 The Family Caregiver Support Program can provide respite grants, assistance finding services, and support groups. More information, page 24 Pet Pals coordinates free pet food, supplies, and veterinary care to Meals on Wheels clients in Bend, La Pine, Madras, Prineville, and Sisters to help their pets stay healthy and at home.

Community Impact by the Numbers In 2025, we were grateful to have: • delivered 153,409 Meals on Wheels • served 45,465 senior lunches at Community Dining • answered 7,382 calls with information and referrals • provided 1,073 hours of Medicare counseling • served 1,100 clients with case management • provided 822 hours of paid respite support for caregivers

Caring Connections matches adults 60 and older with trained volunteers for regular visits or phone calls to build meaningful friendships and reduce social isolation. More information, page 23 541-678-5483

• delivered pet food, supplies, and veterinary care to 177 clients with 265 pets • matched 64 pairs of clients and volunteers for Caring Connections www.CouncilOnAging.org

Advocacy and Information CONSUMER ACTION Better Business Bureau (BBB) 208-342-4649 www.bbb.org Fosters marketplace trust by rating businesses based on reliability, resolving consumer complaints, and flagging deceptive practices.

Consumer Protection Division, Oregon Department of Justice 877-877-9392 (Hotline) PO Box 14150, Salem OR 97309 www.doj.state.or.us/ consumer-protection Ensures a safe and fair marketplace in Oregon. They help consumers with complaints, prevent fraud, enforce consumer protection laws, and invest in consumer education.

FRAUD REPORTING Medicaid Fraud Investigation Unit, Oregon Department of Justice 971-673-1880 • 855-503-7233 100 SW Market St, Portland OR 97201

Directions 2026–2028

Medicare Contact Center Operations 800-633-4227 (Hotline) 877-486-2048 TTY www.medicare.gov

INFORMATION AND ASSISTANCE Abilitree 541-388-8103 1036 NE 5th St, Bend OR 97701 www.abilitree.org Empowers individuals with disabilities to maximize their independence, stability, and inclusion in community life through personalized resources, skills training, and peer support.

Aging and Disability Resource Connection (ADRC) 855-673-2372 www.adrcoforegon.org A trusted source for unbiased information, assistance, and decision support for seniors and people with disabilities, their families, and caregivers. Trained Information and Referral Specialists provide information and connect customers directly to the correct agency or service. See ad on page 9

Central Oregon 2-1-1 866-698-6155 www.211info.org

Council on Aging of Central Oregon 541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org Supports all Central Oregonians to age well wherever and however they choose. CoA empowers, advocates for, and provides services to older community members and their loved ones.

Latino Community Association 541-382-4366 www.latinocommunityassociation.org Serves as an essential connecting point for Central Oregon's immigrant community, providing vital interpretation, advocacy, and financial services while bringing people together across cultures to build a more cohesive community.

• Bend Office 541-382-4366 2680 NE Twin Knolls Dr Ste 110, Bend OR 97701

• Madras Office 541-615-1996 231 SE 6th St, Madras OR 97741 541-678-5483

Advocacy and Information

211info is a private, communitybased nonprofit funded. 211info empowers Oregon and Southwest Washington communities by helping people identify, navigate, and connect with the local resources they need.

• Prineville Office 541-350-8910 185 NE 4th St #1, Prineville OR 97754

• Redmond Office 541.316.5456 465 NW Elm Ave, Redmond OR 97756

Medicaid, Centers for Medicare & Medicaid Services 877-267-2323 800-877-8339 (TTY) www.medicaid.gov

HELP DESK As the local Aging and Disability Resource Connection office, the Council on Aging's team is ready to answer your questions, listen to your concerns, and connect you with programs, services, and resources available throughout Central Oregon. 541-678-5483 info@councilonaging.org Senior Services Center 1036 NE 5th St, Bend OR 97701 Monday through Friday, 8am–4:30pm www.CouncilOnAging.org

Medicare, Centers for Medicare & Medicaid Services 800-633-4227 • 877-486-2048 (TTY) www.medicare.gov

National Do Not Call Registry 888-382-1222 • 866-290-4236 (TTY) www.donotcall.gov

NeighborImpact

• Prineville Office 541-323-0394 457 Ochoco Plaza Dr, Prineville OR 97754

• Redmond Office 541-548-2380 2303 SW 1st St, Redmond OR 97756

541-548-2380 2303 SW First St, Redmond OR 97756 www.neighborimpact.org

• Warm Springs Office

NeighborImpact provides a diversity of services that not only meet basic human needs for food and shelter, but also enrich people’s lives by providing access to increased education, skills, and hope for the future. Their services assist people to become more independent and self-sufficient, recognizing there is a continuum of support that all people need throughout their life.

Office of Disease Prevention and Health Promotion, Department of Health and Human Services

• Bend Office

855-673-2372 www.oregon.gov/odhs/ aging-disability-services

541-548-2380 20310 Empire Ave #A100, Bend OR 97703

• La Pine Office 541-548-2380 51530 Huntington Rd Ste 6, La Pine OR 97739

• Madras Office 541-548-2380 374 SW 5th St Ste B, Madras OR 97741

Directions 2026–2028

541-553-0497 1144 Warm Springs St, Warm Springs OR 97761

www.health.gov

Oregon Department of Human Services, Aging and People with Disabilities

Provides essential support, state benefits, and resource connections to help older adults and individuals with disabilities live safely and independently.

• Adult Protective Services Hotline - Central Oregon 541-693-2707 (Hotline)

• Bend Office 541-388-6240 1300 NW Wall St Ste 102, Bend OR 97703

541-536-8919 16493 Bluewood Pl Ste 1, La Pine OR 97739

• Madras Office 541-475-6773 189 NE Cypress Str Ste 106, Madras OR 97741

• Prineville Office 541-447-4511 457 NE Ochoco Plaza Ste C, Prineville OR 97754

• Redmond Office 541-548-2206 1135 Highland Ave, Redmond OR 97756

OUT Central Oregon www.outcentraloregon.com Promoting inclusivity, visibility, and advocacy for LGBTQ+ people in Central Oregon.

PFLAG www.pflag.org The nation's largest organization dedicated to supporting, educating, and advocating for LGBTQ+ people and those who love them.

REACH 425-765-1782 www.reachoutcentraloregon.org

A partnership among businesses, community members, social service agencies, and faith communities to serve those experiencing homelessness; centered around relationship, compassion, and collaboration. They connect Bend’s most vulnerable to real-time and necessary services meeting the basic needs of the homeless community.

Sage - National Resource Center On LGBTQ+ Aging 212-741-2247 www.lgbtagingcenter.org Focuses on improving the quality of services and supports offered to lesbian, gay, bisexual and/or transgender older adults, their families and caregivers.

State of Oregon Public Health Authority 800-422-6012 800 NE Oregon St, Portland OR 97232 www.oregon.gov/oha/ph

Thrive Central Oregon 541-728-1022 405 SW 6th St Ste A, Redmond OR 97756 www.thrivecentraloregon.com Offers assistance and support in accessing housing, food, shelter, healthcare and insurance, employment, disability support, SSI/SSD, and senior support.

Warm Springs Community Action Team 541-553-3148 1136 Paiute Ave,

541-678-5483

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Advocacy and Information

• La Pine Office

Warm Springs OR 97761 www.wscat.org WSCAT’s mission is to help people to realize their potential, become self-reliant, and affect positive change for themselves, their families, and their community.

SENIOR ORGANIZATIONS Central Oregon Council on Aging of Central Oregon 541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org Supports all Central Oregonians to age well wherever and however they choose. CoA empowers, advocates for, and provides services to older community members and their loved ones.

Crooked River Ranch Senior Group 541-504-8236 6710 SW Ranch House Rd, Crooked River Ranch OR 97760 www.crrsg.org Responsible for the management of the Crooked River Ranch Senior Center, including rental of the facility for special events.

La Pine Senior Activity Center 541-536-6237 16450 Victory Way, La Pine OR 97739 www.lapineseniorcenter.org

Directions 2026–2028

Works to support and promote dignity, well-being, nutrition, security, and selfsufficient lifestyles for La Pine seniors and disabled adults. Serves lunches Tuesday, Wednesday, and Thursday. Manages the La Pine Senior Activity Center facility including facility rental, activities, and fundraising.

Larkspur Community Center 541-389-7275 1600 SE Reed Market Rd, Bend OR 97702 bendparksandrec.org/larkspur Owned and managed by Bend Park and Recreation District, Larkspur is a vibrant place where people of all ages, interests, and abilities can gather for lifelong fitness, learning, and recreation. Continuing the legacy of the Bend Senior Center, it further enhances opportunities for older adults in our community.

Prineville Senior Center Charitable Trust 541-447-6844 180 NE Belknap St, Prineville OR 97754 www.prinevilleseniorcenter.org Provides a full range of services and activities for Prineville seniors, including meals (at the center and home delivery), recreation, and social activities.

541-548-6325 325 NW Dogwood Ave, Redmond OR 97756 www.redmondseniors.org A community center for older adults to enjoy activities and friendships. Provides congregate dining and Meals on Wheels to eligible seniors 60 and older in the Redmond area. Manages the Redmond Senior Center including facility rental, activities, and fundraising.

Senior Citizens of Jefferson County 541-475-1148 860 SW Madison St, Madras OR 97741 www.thecenteratjeffersoncounty.org Acts as a hub for older adults in Jefferson County with events and community lunches served on Tuesday, Wednesday, and Thursday. The Center is also available for rent.

Warm Springs Senior Center 541-553-3313 2331 High Lookee St, Warm Springs OR 97761 www.warmsprings-nsn.gov/program/ senior-wellness-center/ A tribal community hub for residents aged 60 and older on the Warm Springs Reservation that provides essential nutrition programs, in-home care, medical transportation, and cultural activities to honor elders and support their independent living.

541-678-5483

Oregon

Advocacy and Information

Redmond Senior Center

Oregon Association of Area Agencies on Aging and Disabilities 503-463-8692 www.O4AD.org Advocates to protect the independence, diginity, choice, and safety of Oregon's seniors and people with disabilities.

State of Oregon LongTerm Care Ombudsman 800-522-2602 (TTY) • 503-378-6533 830 D St NE, Salem OR 97301 www.oltco.org Protects individual rights, enhances quality of life, improves care, and promotes dignity of residents living in Oregon's licensed long-term care facilities.

National AARP 866-554-5360 Toll Free 1455 SW Portland #1490, Portland OR 97201 www.aarp.org Fights to protect Medicare, expand access to health care, lower prescription drug prices, support caregivers, and protect nursing home residents. They also advocate for Social Security protections and to combat age discrimination in the workplace

www.CouncilOnAging.org

American Geriatrics Society 212-308-1414 www.americangeriatrics.org A national professional organization of healthcare providers dedicated to improving the health, independence, and quality of life of older adults through clinical education, research, and public policy advocacy.

International Association for Indigenous Aging

Helps people and programs figure out how to competently and effectively access and serve Native American elders.

National Council on Aging 571-527-3900 www.ncoa.org Provides trusted, unbiased information that enables older adults and their caregivers to take small steps that can have a big impact on their health and financial security.

301-861-0632 www.iasquared.org

SUPPORT FOR TRIBAL ELDERS Tribal elders have access to culturally specific care, services, and resources through their Tribal communities. Members of the Confederated Tribes of Warm Springs or the Cow Creek Band of Umpqua Tribe of Indians are encouraged to connect directly with their Tribe for dedicated elder resources and support.

Confederated Tribes of Warm Springs - Tribal Senior Program 541-553-3313 2331 High Lookee St, Warm Springs OR 97761

Directions 2026–2028

Confederated Tribes of Warm Springs - Tribal Social Services 541-553-4955 1233 Veterans St, Warm Springs, OR 97761 Confederated Tribes of Warm Springs information can be accessed at www.warmsprings-nsn.gov/ tribal-programs/services/

Cow Creek Band of Umpqua Tribes of Indians - Social Services / Elder Program 541-672-9405 541-492-5230 (Elder Program Coordinator) 2371 NE Stephens St. Ste 100, Roseburg, OR 97470 www.cowcreek-nsn.gov If you are not an enrolled member of a tribe, and you live in Central Oregon, please contact the Council on Aging of Central Oregon at 541-6785483 to be connected to services.

505-292-2001 www.nicoa.org Advocates for and provides services for improved comprehensive health, social services, and economic well-being for American Indian and Alaska Native elders.

National Institute on Aging 800-222-2225 www.nia.nih.gov Leads a broad scientific effort to understand aging and to extend healthy, active years. NIA supports and conducts Alzheimer's disease and related dementias research.

National Resource Center on Native American Aging 800-896-7628 www.nrcnaa.org Raises awareness of Native Elder health and social issues while supporting community-based solutions that improve quality of life and access to services.

SAGE - National Resource Center On LGBTQ+ Aging

A nonpartisan political organization that encourages informed and active participation in government. It influences public policy through education and advocacy.

VOTER REGISTRATION Crook County Clerk’s Office 541-447-6553 • 800-735-2900 (TTY) 300 NE 3rd St Room 23, Prineville OR 97754 www.co.crook.or.us/county-clerk

Deschutes County Clerk’s Office 541-388-6547 1300 NW Wall St Ste 202, Bend OR 97703 www.deschutes.org/clerk

Jefferson County Clerk’s Office 541-475-4451 66 SE D St Ste C, Madras OR 97741 www.jeffco.net

See full listing on page 15.

VOTER INFORMATION League of Women Voters of Deschutes County 541-931-9096 PO Box 1783, Bend OR 97709 www.lwvdeschutes.org

541-678-5483

www.CouncilOnAging.org

Advocacy and Information

National Indian Council on Aging

Counseling and Mental Health COUNSELING SERVICES Cascades Counseling Clinic, Oregon State University 541-322-2047 650 SW Columbia St Ste 7100, Bend OR 97702 www.osucascades.edu/counseling-clinic

1128 NW Harriman St, Bend OR 97703

• Bend Office 541-322-7500 2577 NE Courtney Dr, Bend OR 97701

• Crisis Services and Stabilization Center 541-585-7210 63311 Jamison St, Bend OR 97703 See full listing on page 22

Offers free, remote and in-person counseling services for those living in the state of Oregon. The counseling session is facilitated by graduate students who are completing their clinical coursework through OSU-Cascades.

• La Pine Office

Central Oregon Vet Center

• Redmond Office

541-749-2112 1645 NE Forbes Rd Ste 105, Bend OR 97701 www.va.gov/central-oregon-vet-center Provides free, confidential counseling for veterans, service members, and their families addressing PTSD, depression, and military sexual trauma, plus community referrals for substance abuse and suicide prevention.

Deschutes County Behavioral Health www.deschutes.org/health

Adult Intensive Services 541-330-4637

Directions 2026–2028

541-322-7146 51340 Hwy 97, La Pine OR 97739 541-322-7414 244 NW Kingwood Ave, Redmond OR 97756

High Lakes Health Care Behavioral Health 541-706-3836 929 SW Simpson Ave Ste 300, Bend OR 97702 www.highlakeshealthcare.com

La Pine Community Health Center 541-536-3435 • 888-558-9674 51600 Huntington Rd, La Pine OR 97739 www.lapinehealth.org

1501 NE Medical Center Dr, Bend OR 97701

541-383-3005 www.MosaicCH.org See ad on page 63

• Old Mill District Clinic

National Alliance on Mental Illness Central Oregon

Warm Springs Community Counseling

541-316-0167 www.namicentraloregon.org

541-553-3205 1115 Wasco St, Warm Springs OR 97761 www.warmsprings-nsn.gov

Offers free, peer-led education, advocacy and support groups to individuals coping with mental health issues and their families.

St. Charles Behavioral Health 541-706-2768 www.stcharleshealthcare.org

• Bend 541-706-7730 360 SW Bond St Ste 330, Bend OR 97702

• Redmond 541-516-3890 916 SW 17th St Ste 202, Redmond OR 97756

• Prineville 541-516-3890 384 SE Combs Flat Rd, Prineville OR 97754

Summit Health 541-382-2811 www.smgoregon.com

• Eastside Clinic 541-678-5483

815 SW Bond St, Bend OR 97702

Provides mental health and substance abuse assessments and offers counseling and crisis services at no charge. Eligibility is limited to members of the Confederated Tribes of Warm Springs, persons married to such an individual, Tribal employees, Native Americans, or any person living on the Warm Springs Reservation.

COUNTY MENTAL HEALTH SERVICES Crook County Mental Health Program 541-323-5330 1059 NW Madras Hwy, Prineville OR 97754 BestCare is the contracted community mental health program in Crook County.

Deschutes County Health Services 541-322-7500 2577 NE Courtney Dr, Bend OR 97701 www.deschutes.org/health www.CouncilOnAging.org

Counseling and Mental Health

Mosaic Community Health

Jefferson County Mental Health Program

National Alliance on Mental Illness Help Line

541-475-6575 850 SW 4th St Ste 302, Madras OR 97741

800-950-6264 Text NAMI to 62640 (Chat or Text) www.nami.org/help

BestCare is the contracted community mental health program in Jefferson County.

Free, nationwide peer-support service providing information, resource referrals, and support to people living with a mental health condition, their family members and caregivers, mental health providers, and the public.

CRISIS SERVICES 988 Suicide & Crisis Lifeline Text or call 988 (24/7) www.988lifeline.org A national network of local crisis centers providing free and confidential emotional support to people in suicidal crisis or emotional distress 24/7 in the U.S.

988 Veterans Crisis Line Dial 988, then press 1 (24/7) Text 838255 www.veteranscrisisline.net Veterans Crisis Line serves veterans, service members, National Guard and Reserve members, and those who support them. Enrollment in VA benefits is not required.

Crisis Text Line Text HOME to 741741 (24/7) www.crisistextline.org

Oregon Hopeline 833-975-0505 (24/7) www.linesforlife.org/oregon-hopeline Offers 24/7, compassionate, and judgment-free support to help individuals struggling with substance use and the people who care about them.

Senior Loneliness Line 800-282-7035 (24/7) www.seniorlonelinessline.org Call-in support for any aging adult who is experiencing loneliness, isolation, depression, or anxiety. Available 5:30am–11:30pm every day.

Stabilization Center, Deschutes County Behavioral Health

888-457-4838 (24/7)

541-322-7500 ext 9 (24/7) 541-585-7210 (non-emergency) 63311 NE Jamison St, Bend OR 97703 www.deschutes.org/health

Offers help and hope to military-connected Oregonians. The service is free, confidential, and available by phone, 24/7. This helpline is operated independently and not affiliated with the Department of Defense.

Serves individuals who are in need of short-term, mental health crisis assessment and stabilization, but do not require the medical capabilities of an acute care hospital or longer-term residential care.

Trained volunteer crisis counselors available 24/7

Military Helpline

Directions 2026–2028

Trans Lifeline 877-565-8860 www.translifeline.org A peer support phone service run by trans people for trans and questioning peers. Available 10 a.m.–6 p.m. PST, M-F.

GAMBLING Gamblers Anonymous 855-222-5542 www.gamblersanonymous.org

Oregon Problem Gambling Resource 877-695-4648 844-888-2537 (Spanish) 503-713-6000 (Text ) www.opgr.org

ISOLATION AND LONELINESS Caring Connections Program, Council on Aging of Central Oregon 541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org/ caring-connections Matches a volunteer with an older adult for weekly phone calls or in-person visits. This no-cost program is an opportunity to meet someone new, discover common interests, and feel more connected to the community.

541-678-5483

Counseling and Mental Health

The DCSC welcomes individuals to walk in when they are experiencing a mental health crisis, or they can be referred by local law enforcement and other community partners.

BUILDING CONNECTIONS Caring Connections is a free Council on Aging program that matches older adults with trained volunteers for regular friendly visits, phone calls, and events. The program helps reduce social isolation, build lasting friendships, and connect older adults with their community. The program is open to adults aged 60 and older living in Deschutes, Jefferson, Crook, and North Klamath counties who would enjoy regular social connection.

Become a Caring Connections Volunteer As a volunteer, you'll be matched with an older adult to provide regular companionship through calls and visits. By sharing conversation, common interests, and a friendly checkin, you can make a meaningful difference in someone's life while building a new connection in your community. 541-678-5483 www.councilonaging.org/ caring-connections www.CouncilOnAging.org

SAGEConnect 212-741-2247 www.sageusa.org/sageconnect A free phone-buddy program that matches LGBTQ+ elders with volunteers for weekly phone calls. Contact online through website.

Senior Loneliness Line, Lines for Life See full listing on page 22

SUBSTANCE MISUSE Alcohol And Drug Adult Treatment Program, Deschutes County Behavioral Health 541-322-7500 2577 NE Courtney Dr, Bend OR 97701 www.deschutes.org

Alcohol & Drug Helpline, Lines for Life 800-923-4357 (24/7) www.linesforlife.org Offers 24/7 compassionate support to connect individuals with treatment, resources, and clear next steps.

Bend Treatment Center 541-617-4544 155 NE Revere Ave Ste 110, Bend OR 97701 www.bendrecovery.com

BestCare 541-504-9577

Directions 2026–2028

340 NW 5th St Ste 202, Redmond OR 97756 www.bestcaretreatment.org

Serenity Lane 541-299-3351 920 SW Emkay Dr Ste 104, Bend OR 97702 www.serenitylane.org

Tobacco Oregon Tobacco Quit Line 800-784-8669 • 877-777-6534 (TTY) www.quitnow.net/oregon

SUPPORTING FAMILY CAREGIVERS Providing care for a loved one can be both rewarding and challenging. Whether you're helping a spouse, parent, family member, friend, or neighbor, you don't have to do it alone. The Council on Aging of Central Oregon offers Family Caregiver Support, including information and referrals, support groups, and respite grants to help you take a break when you need one. 541-678-5483 www.councilonaging.org/ family-caregiver

Abuse Saving Grace 541-389-7021 (24/7) 1004 NW Milwaukee Ave Ste 100, Bend OR 97703 www.saving-grace.org

Caregiving To access the most up-to-date list of caregiver support groups in Central Oregon, go to www.councilonaging. org/caregiver-support-groups.

Council on Aging of Central Oregon Caregiver Support Group 541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org Offers weekly case manager-led caregiver support groups. Individuals help each other by practicing self-care, sharing resources, and discussing the challenges of caregiving for a loved one.

Military and Veteran Caregiver Network, Red Cross 877-272-7337 www.redcross.org/get-help/ military-families

National Alliance on Mental Illness Family Support Groups 800-950-6264 www.nami.org/Support-Education 541-678-5483

Stroke Awareness Oregon Caregiver and Family Support Group

Counseling and Mental Health

SUPPORT GROUPS AND PROGRAMS

541-323-5641 695 SW Mill View Way, Bend OR 97702 www.strokeawarenessoregon.org

VA Caregiver Support Line 855-260-3274 www.caregiver.va.gov

Disease Specific ALS Northwest 503-238-5559 825 NE Multnomah St #940, Portland OR 97232 www.alsoregon.org

Alzheimer’s Association 800-272-3900 (24/7) 1080 SW Mount Bachelor Dr Ste 100, Bend OR 97702 www.alz.org/help-support

American Cancer Society 800-227-2345 www.cancer.org

Amputee Coalition Support Group 888-267-5669 www.amputee-coalition.org

• Bend 541-389-5422 2200 NE Neff Rd Ste 307, Bend OR 97701 www.CouncilOnAging.org

• Redmond 541-923-2552 333 NW Larch Ave Ste 1, Redmond OR 97756

Mental Health National Alliance on Mental Illness Central Oregon

Cancer with Compassion

541-588-0547 www.namicentraloregon.org

949-279-1246 20373 Chewacan Ct, Bend OR 97702 www.cancerwithcompassion.com

Offers free, peer-led education, advocacy and support groups to individuals coping with mental health issues and their families.

Living Well with Dementia Sisters

Overeating

541-588-0547 PO Box 282, Sisters OR 97759 www.livingwellwithdementiasisters. com

Oregon Network for Community Based Serious Illness Support 541-293-8636 www.onsis.org A statewide network connecting individuals, healthcare providers, and community partners with trained non-medical serious illness, end-oflife, and grief support services.

Parkinson’s Support Group 541-668-6599 • 800-426-6806 354 NE Greenwood Ave Ste 108, Bend OR 97701 www.parkinsonsresources.org

Stroke Awareness Oregon 541-323-5641 695 SW Mill View Way, Bend OR 97702 www.strokeawarenessoregon.org

Directions 2026–2028

Central Oregon Overeaters Anonymous 541-306-6844 P.O. Box 653, Bend OR 97709 www.centraloregonoa.org

Taking Off Pounds Sensibly (TOPS) 414-482-4620 www.tops.org

Substance Misuse Al-Anon Family Groups 888-425-2666 www.al-anon.org

Alcoholics Anonymous 541-923-8199 541-548-0440 (Hotline) www.coigaa.org

Central Oregon High Desert Narcotics Anonymous 541-416-2146 (24/7, Hotline) www.cohdana.org

ADULT EDUCATION Central Oregon Community College 541-383-7500 www.cocc.edu Oregon residents 65+ are able to audit classes free of charge.

• Bend Campus 541-383-7700 2600 NW College Way, Bend OR 97701

• Madras Campus 541-550-4100 1170 E Ashwood Rd, Madras OR 97741

• Prineville Campus 541-447-6442 510 SE Lynn Blvd, Prineville OR 97754

• Redmond Campus 541-504-2900 2030 SE College Loop, Redmond OR 97756

Oregon State University Cascades Campus 541-322-3100 1500 SW Chandler Ave, 541-678-5483

Education and Library Services

Bend OR 97702 www.osucascades.edu Allows seniors to audit college courses without paying tuition, if the instructor allows and space is available.

Osher Lifelong Learning Institute, University of Oregon 541-728-0685 www.osher.uoregon.edu

Road Scholar 800-454-5768 www.roadscholar.org

Senior Adult Learning Center, Portland State University 503-725-4739 506 SW Mill St Ste 470, Portland OR 97201 www.pdx.edu/ senior-adult-learning-center Provides Oregon residents 65 and older the opportunity to audit PSU courses without paying tuition.

AUDIO BOOKS The National Library Service for the Blind and Print Disabled, Library of Congress 888-657-7323 www.loc.gov/nls A free braille and talking book library service for people with temporary or permanent low vision, blindness, or other disability that prevents them from using regular print materials.

www.CouncilOnAging.org

Oregon Talking Book and Braille Library

Oregon State University Extension Service

800-452-0292 250 Winter St NE, Salem OR 97301 www.oregon.gov

www.extension.oregonstate.edu

A free library for any Oregonian with a print disability, which includes visual, physical, and reading impairments. Braille books, audio books and magazines available to eligible readers across the entire state.

COMMUNITY EDUCATION AARP 888-687-2277 www.aarp.org

• AARP Driver Safety Class 866-732-4213 www.aarpdriversafety.org

• Senior Planet Classes 888-713-3495 www.seniorplanet.org

Resources for the expertise and knowledge every Oregonian needs to live healthy lives, nurture our great state’s ecosystems, and play a vital role in Oregon’s vibrant communities.

• Crook County 541-447-6228 498 SE Lynn Blvd, Prineville OR 97754

• Deschutes County 541-548-6088 3800 SW Airport Way Bldg #4, Redmond OR 97756

• Jefferson County 541-475-7107 850 NW Dogwood Ln, Madras OR 97741

HEALTH EDUCATION American Red Cross Central and Eastern Oregon 541-382-2142 815 SW Bond St Ste 110, Bend OR 97702 www.redcross.org/or/bend

LIBRARIES Barber Library, Central Oregon Community College (COCC) 541-383-7560 2600 NW College Way,

Directions 2026–2028

Education and Library Services

Bend OR 97703 www.cocc.edu/departments/library

Crook County Library 541-447-7978 175 NW Meadow Lakes Dr, Prineville OR 97754 www.co.crook.or.us/library

Deschutes Public Library • Bend - Central Library 541-241-2630 61956 SE Santorini St, Bend, OR 97702

• Homebound Services 541-312-1035 Delivers library materials to the homes of Deschutes County residents. Material types include print books, regular or large print, and audio books on CD.

• Senior Services 541-617-7092

• Servicios Latinos 541-388-3187 Provides Latino services in Spanish including family story times, monthly technology help, family arts and crafts, early literacy workshops and more.

• Bend - Downtown 541-617-7050 601 NW Wall St, Bend OR 97703 Temporarily closed for remodel. It is scheduled to reopen in Spring 2027.

541-678-5483

• La Pine 541-312-1090 16425 1st St, La Pine OR 97739

• Redmond 541-312-1050 827 SW Deschutes Ave, Redmond OR 97756

• Sisters 541-312-1070 110 N Cedar St, Box 1209, Sisters OR 97759

• Sunriver 541-312-1080 56855 Venture Ln, Sunriver OR 97707

Jefferson County Library 541-475-3351 241 SE 7th St, Madras OR 97741 www.jcld.org www.CouncilOnAging.org

Emergency Services

13885 Bishops Cap, Black Butte Ranch OR 97759 www.blackbuttepolice.org

NON-EMERGENCY NUMBERS

La Pine Sheriff's Office Substation 541-536-1758 51340 US 97, La Pine OR 97739 www.sheriff.deschutes.org

City Bend Police Department 541-693-6911 555 NE 15th St, Bend OR 97701 www.bendoregon.gov/police

Madras Police Department 541-475-2424 125 SW E St, Madras OR 97741 www.ci.madras.or.us/police

Black Butte Ranch Police Department 541-595-2191

EMERGENCY ALERTS Signing up for emergency alerts is an important way to stay informed and safe during wildfires, severe weather, emergency evacuations, and other urgent situations. These alerts help you respond quickly by delivering important information straight to your phone or email when conditions change. This is especially important for older adults, caregivers, and anyone living in rural or high-risk areas where emergencies can develop rapidly.

To enroll in local alert systems register online or call your county’s Department of Emergency Management:

Crook County 541-447-6398 www.alertcrookcounty.org

Deschutes County 541-693-6911 www.deschutesalerts.org

Jefferson County 541-475-2201 www.jeffersoncountyor.gov/sheriff

Directions 2026–2028

541-693-6911 111 NW Teak Ave, Redmond OR 97756 www.redmondoregon.gov/police

Sisters Sheriff's Office Substation 541-549-2302 703 N Larch St C, Sisters OR 97759 www.sheriff.deschutes.org

Sunriver Police Department 541-593-1014 57475 Abbot Dr, Sunriver OR 97707 www.www.sunriverpd.org

Warm Springs Police Department 541-553-1161 ext 15 2144 Kota St, Warm Springs OR 97761 www.warmsprings-nsn.gov/police

County and State Crook County Sheriff's Office 541-447-6398 308 NE 2nd St, Prineville OR 97754 www.crookcountyor.gov/1249/Sheriff

• Project Lifesaver, Crook County Sheriff’s Office 541-447-6398 Option #3 308 NE 2nd St Prineville OR 97754

541-678-5483

Project Lifesaver provides radio transmitter bracelets to individuals with Alzheimer's, autism or other disorders that put them at risk of wandering and becoming lost. Project Lifesaver deploys specially trained teams to locate and return wandering adults and children to their family and caregivers.

Deschutes County Sheriff's Office 541-693-6911 63333 W Hwy 20, Bend OR 97703 www.sheriff.deschutes.org

Jefferson County Sheriff's Office 541-475-2201 675 NW Cherry Ln, Madras OR 97741 www.jeffersoncountyor.gov/sheriff

Oregon State Police Department 800-442-0776 3565 Trelstad Ave, SE Salem OR 97317 www.oregon.gov/osp

DOMESTIC VIOLENCE AND SEXUAL ASSAULT National Domestic Violence Hotline 800-799-7233 (24/7) 800-787-3224 (TTY, 24/7) www.thehotline.org Provides essential tools and support to help victims and survivors of domestic violence so they can live their lives free of abuse.

www.CouncilOnAging.org

Emergency Services

Redmond Police Department

National Sexual Assault Hotline - RAINN 800-656-4673 (24/7 Helpline) 202-544-1034 (Admin) www.rainn.org A 24/7 safe, confidential, and anonymous helpline for survivors of sexual assault, operated by RAINN, the nation’s largest anti-sexual violence organization.

Saving Grace 541-389-7021 (24/7 Helpline) 541-382-9227 (Admin) 990 NW Brooks St Ste 1, Bend OR 97703 www.saving-grace.org Offers safety, hope, and healing to survivors of intimate partner violence and sexual assault. Services include 24/7 helpline, safe shelter, and youth violence prevention.

• Redmond Location 541-504-2550 412 SW 8th St, Redmond OR 97756

• Prineville Location 541-416-2114 440 NW Madras Hwy, Prineville OR 97754

• Madras Location 541-475-1880 500 NE A St Ste 105, Madras OR 97741

Strong Hearts 844-762-8483 www.strongheartshelpline.org

Directions 2026–2028

A 24/7 safe, confidential and anonymous domestic and sexual violence helpline for Native Americans and Alaska Natives, offering culturallyappropriate support and advocacy.

ELDER ABUSE Adult Protective Services, Oregon Department of Human Services 541-693-2707 (Hotline) 855-503-7233 1300 NW Wall St #102, Bend OR 97703 www.oregon.gov/odhs/ aging-disability-services Responsible for coordinating and conducting abuse investigations and providing protective services statewide to reports of abuse, neglect, self neglect, financial exploitation and abuse of vulnerable adults.

Long-Term Care Ombudsman, State of Oregon See full listing on page 17

EMERGENCY ASSISTANCE American Red Cross Cascades Region 541-382-2142 815 SW Bond St Ste 110, Bend OR 97702 www.redcross.org

Federal Emergency Management Agency FEMA 800-621-3362 • 800-462-7585 (TTY) www.fema.gov

St. Vincent de Paul Provides food, clothing, utility, propane, prescription, and transitional housing to help families and individuals who are in need.

• Bend Office 541-389-6643 950 SE 3rd St, Bend OR 97702 www.stvincentdepaulbend.org

Provides rental and unemployment payments, grant money for minor repairs and major disaster relief, small business loans, low-interest loans, loans for farmers, ranchers, and aquaculture operators as well as other relief programs.

• Crook County Office

Lighthouse Navigation Center

• La Pine Office

541-318-0729 275 NE 2nd St, Bend OR 97701 A 24/7 care and support facility for people currently experiencing houselessness in Central Oregon. They provide access to basic health and hygiene services, on-site case management, enrichment classes, and access to community service providers as participants work toward health, stability, and permanent housing.

541-447-7662 937 NW Madras Hwy, Prineville OR 97754 www.svdpofcc.org 541-536-6135 51484 Morson Rd, La Pine OR 97739 www.lapinesvdp.org

• Redmond Office 541-504-9840 651 SW Veterans Way, Redmond OR 97756 www.svdpredmond.org

Oregon Office of Emergency Management

EMERGENCY HOUSING

503-378-2911 3930 Fairview Industrial Dr SE, Salem OR 97302 www.oregon.gov/oem

Bethlehem Inn Bend

The office coordinates and maintains a statewide emergency services system for emergency and disaster communications.

541-678-5483

Emergency Services

Focuses on meeting people’s immediate disaster-caused emergency needs. They provide shelter, food, and emotional health services to meet basic human needs and assist individuals and families in resuming their normal daily activities. This Region covers Oregon and SW Washington.

Bend 541-322-8768 20363 Mervin Sampels Rd, Bend OR 97703 www.bethleheminn.org www.CouncilOnAging.org

EMERGENCY SITUATIONS - CALL 9-1-1 An emergency is a situation that threatens human life or property and demands immediate attention. A 911 dispatcher will direct the necessary fire, police, and medical services to you.

When Making an Emergency Call: • Remain calm and be clear about the kind of assistance you need: fire, police, or medical. • Give the specific location where help is needed. If possible, provide the nearest intersection or cross street.

• Most counties in Oregon, including Crook, Deschutes, and Jefferson, also have a text-to-911 program. Texting should ONLY be used when you are unable to make a voice call to 911.

• Stay on the phone and answer all of the operator’s questions.

If you are in a situation and need assistance but it is not

NON-EMERGENCY SITUATIONS an emergency, call the nonemergency line for your county. Non-emergency incidents include property damage accidents, break-ins, theft, and vandalism, animal control issues, or nuisance complaints.

Crook County 541-447-4168

Deschutes County 541-693-6911

Jefferson County 541-475-2201

211 RESOURCES You also have the option to dial 211, which connects you to expert help for services such as

Directions 2026–2028

housing and shelter, utility assistance, food, healthcare, and transportation, among others.

Lighthouse Navigation Center - Shepherd's House 541-318-0729 275 N 2nd St, Bend OR 97701 www.shepherdshouseministries.org Provides shelter, meals, and security for individuals and families.

Saving Grace 541-389-7021 www.saving-grace.org/our-services Provides secure housing for domestic violence survivors and their kids in a confidential location.

Madras Jefferson County Faith Based Network 458-800-4208 61 NW Oak St, Madras OR 97741 www.jcfbn.org Provides emergency overnight shelter, meals, support, and hope to those in need.

Prineville Redemption House www.theredemptionhouseministries. com Facilitates two shelters and a community lunch in Crook County. Their goal is to provide food, shelter, and a safe place to find hope.

541-678-5483

• Men's Shelter

Emergency Services

A high-barrier emergency shelter providing safe housing, meals, and case management for individuals and families experiencing homelessness.

541-903-0547 950 NW Madras Hwy, Prineville OR 97754

• Women's Shelter 541-903-0709 780 E 1st St, Prineville OR 97754

Redmond Bethlehem Inn Redmond 541-699-1272 517 NW Birch Ave, Redmond OR 97756 A high-barrier emergency shelter providing safe housing, meals, and case management for individuals and families experiencing homelessness.

Jericho Road 541-699-2099 PO Box 1623, Redmond OR 97756 www.jerichoroadofredmond.org Supports Redmond area families and individuals that are experiencing a temporary housing crisis.

EMERGENCY PREPAREDNESS Department of Emergency Management, Crook County 541-447-6398 308 NE 2nd St, Prineville OR 97754 www.alertcrookcounty.org www.CouncilOnAging.org

PROTECTING OLDER ADULTS Elder abuse is the mistreatment or neglect of older adults, often by caregivers or trusted individuals. Many victims suffer in silence due to fear, shame, or an inability to report the abuse. This issue can have devastating effects on the health and well-being of older adults. Raising awareness and providing support systems are essential to protect vulnerable seniors and to ensure their safety.

Types of Elder Abuse • Abandonment • Financial exploitation • Neglect • Physical abuse • Sexual abuse • Seclusion and restraint • Verbal abuse

Warning Signs of Elder Abuse Victims of elder abuse may be slow to recognize and report the abuse. For that reason, it is important to recognize the following warning signs: • Any unexplained injury, or an injury that doesn’t fit with the given explanation • Frequent arguments between the caregiver and older adult

Directions 2026–2028

• Situations where the older adult is not given the opportunity to speak for themselves without the presence of the caregiver •O lder adults who become extremely withdrawn, noncommunicative or nonresponsive •U nusual depression •S udden changes in financial situations •U npaid bills, overdue rent, utility shut-off notices

Reporting Elder Abuse and Neglect in Oregon 1-855-503-SAFE (7233) www.oregon.gov/ odhs/report-abuse

541-388-6501 63333 W Hwy 20, Bend OR 97703 www.sheriff.deschutes.org/services/ emergency-management

Department of Emergency Management, Jefferson County 541-475-2201 675 NW Cherry Lane, Madras OR 97741 www.jeffersoncountyor.gov/ps/page/ emergency-management

Pet Evacuation Team 541-610-6628 PO Box 5171, Bend OR 97708-5171 www.petevacuationteam.com Mobilizes to evacuate and shelter pets when disaster strikes across Central Oregon.

NeighborImpact See full listing on page 14

EMERGENCY TRANSPORTATION AirMedCare Network 877-222-4703 www.airmedcarenetwork.com

VICTIMS' ASSISTANCE

Emergency Services

Deschutes County Sheriff's Office Emergency Management

Confederated Tribes of Warm Springs Victims of Crime 541-553-2293 1108 Wasco St, Warm Springs OR 97761 www.warmsprings-nsn.gov/warmsprings-victims-of-crime-services

Victims' Assistance, Crook County District Attorney 541-447-4158 300 NE 3rd St Room 34, Prineville OR 97754 www.co.crook.or.us/dista/page/ victims-assistance

Victims' Assistance, Deschutes County District Attorney 541-388-6525 1164 NW Bond St, Bend OR 97703 www.dcda.us/victim-services/ victims-rights

Victims' Assistance, Jefferson County District Attorney 541-475-4463 129 SW E St Ste 102, Madras OR 97741 www.jeffco.net/victims

Life Flight Network 800-982-9299 800-232-0911 (Dispatch, 24/7) www.lifeflight.org 541-678-5483

www.CouncilOnAging.org

Employment DISCRIMINATION, LABOR LAWS, AND ENFORCEMENT Bureau of Labor and Industries 971-245-3844 1800 SW 5th Ave Ste 500, Portland OR 97201 www.oregon.gov/boli Protects employment rights, advances employment opportunities, and protects access to housing and public accommodations.

Job Accommodation Network 800-526-7234 www.askjan.org Helps individuals with disabilities explore accommodation ideas and provides practical suggestions for requesting and negotiating accommodations with an employer.

Non-Emergency Bias Response Hotline, Oregon Department of Justice 844-924-2427 (Hotline) www.doj.state.or.us Supports survivors who have witnessed or been the target of hate crimes and bias incidents, including referrals to services for such individuals. Reporting can be done via phone or online.

Directions 2026–2028

Oregon Workers' Compensation Division 800-452-0288 350 Winter St NE Ste 210, Salem OR 97301 www.wcd.oregon.gov/worker Administers and regulates laws and rules that affect participants in Oregon's workers’ compensation system.

U.S. Equal Employment Opportunity Commission 800-669-4000 www.eeoc.gov Enforces federal laws that make it illegal to discriminate against a job applicant or an employee.

WORKFORCE CONNECTION AGENCIES Abilitree See full listing on page 12

Easterseals Senior Community Service Employment Program 541-788-7061 1007 SW Emkay Dr, Bend, OR 97702 www.easterseals.com/oregon Provides low income individuals 55+ with assistance in obtaining employment, including computer and job skill classes, career coaching and internship opportunities.

Opportunity Foundation of Central Oregon

800-345-3484 www.oregon.gov/employ

541-548-2611 835 SE Hwy 126, Redmond OR 97756 www.opportunityfound.org

Helps job seekers find jobs that match their skills and employers' needs. Provides up-to-date information about trends in occupations and skills needed for success in the job market.

Goodwill www.goodwilljobconnection.org Provides vocational services to people with barriers to employment. Assistance covers resumes, job leads, interview skills, interview practice, and work clothing upon hire.

• Bend Office 541-312-9070 61315 S Hwy 97, Bend OR 97702

• Redmond Office 541-316-2090 2067 N Hwy 97, Redmond OR 97756

Latino Community Association 541-382-4366 2680 NE Twin Knolls Dr Ste 110, Bend OR 97701 See full listing on page 13

National Council on Aging 571-527-3900 www.ncoa.org

Employment

Employment Department, State of Oregon

Provides employment, job search, vocational training, and housing opportunities for people with intellectual and developmental disabilities.

U.S. Department of Veterans Affairs 800-827-1070 100 SW Main St, Floor 2, Portland OR 97204 www.va.gov/careers-employment Assists veterans and service members with service-connected disabilities with learning new skills, finding a new job, starting a new business, getting educational counseling, and receiving vocational rehabilitation.

Vocational Rehabilitation Services, Oregon Department of Human Services 541-388-6336 1007 SW Emkay Ste 120 Worksource Bend, Bend, OR 97702 www.oregon.gov/DHS Assists people with various disabilities who want to return to work with counseling, evaluation, physical restoration, skill training, and job placement.

Provides individuals 55+ with assistance in obtaining employment, including job search strategies and interview coaching.

541-678-5483

www.CouncilOnAging.org

Warm Springs Tribal Government Personnel Office 541-553-3262 1233 Veterans St, Warm Springs OR 97761 www.warmsprings-nsn.gov/ job-opportunities Employment and training services and support to obtain employment, short term paid work experience and support services to obtain/retain employment for members of the Confederated Tribes of Warm Springs.

WorkSource Oregon www.worksourceoregon.org A statewide network of public and private partners working together for businesses and workers. They provide the resources to help Oregon's unemployed and underemployed get connected with the employers that are right for them, find the jobs they're looking for, and get trained for jobs they want.

• Bend Office 541-388-6070 1007 SW Emkay, Bend OR 97702

• Redmond Office 541-693-2727 2158 SE College Loop Ste B, Redmond OR 97756

End-of-Life Services BIRTH AND DEATH CERTIFICATES Vital Records, Oregon Center for Health Statistics 971-673-1190 • 888-896-4988 (TTY) 800 NE Oregon St Ste 205, Portland OR 97232 www.oregon.gov/OHA/PH/ BirthDeathCertificates

DEATH BENEFITS Social Security Office 800-772-1213 • 800-325-0778 (TTY) 250 NW Franklin Ave Ste 201, Bend OR 97703 www.ssa.gov/benefits

Department of Veterans Affairs 800-827-1000 • 800-829-4833 (TTY) www.va.gov

DEATH WITH DIGNITY Death With Dignity National Center 503-389-3260 PO Box 2009, Portland OR 97208 www.deathwithdignity.org

Directions 2026–2028

Niswonger-Reynolds Funeral Home

End-of-life Services

541-382-2471 105 NW Irving Ave, Bend OR 97703 www.niswonger-reynolds.com Serving the Central Oregon Community with honor and respect for over 100 years. See ad below

HOSPICE AND TRANSITION SUPPORT Bristol Hospice 541-550-1155 563 SW 13th St #101, Bend OR 97702 www.bristolhospice.com/bend Works to ensure people with terminal illness can decide for themselves what a good death means in accordance with their values and beliefs, and that should include having an option for death with dignity.

FINAL ARRANGEMENTS Body Donation Program, Oregon Health Science University 503-494-8302 3181 SW Sam Jackson Park Rd L341, Portland OR 97239 www.ohsu.edu

Donate Life Northwest 503-494-7888 • 800-452-1369 2611 SW 3rd Ave Ste 250, Portland OR 97201 www.donatelifenw.org 541-678-5483

Clear Path Healthcare Formerly called Hospice of Redmond 541-548-7483 732 SW 23rd St, Redmond OR 97756 www.clearpathhealthcare.org We provide Central Oregonians with highquality care wherever they call home, focusing on heartfelt support and guidance throughout their healthcare journey and at the end of life. See ad, page 42

Hand-in-Hand End of Life Doula Services 208-571-0042 www.deathdoulahandinhand.com

www.CouncilOnAging.org

Hospice of Redmond is now

The same nonprofit, helping more people Hospice Transitions In-Home Primary Care Grief Support Camp Sunrise Pet Peace of Mind Veterans Support and more There is a clear path ahead; let’s find it together clearpathhealthcare.org

541.548.7483

info@clearpathhealthcare.org

732 SW 23rd Street Redmond, OR 97756

Serving all of Central Oregon since 1979 42

Directions 2026–2028

Heart ‘n Home Hospice and Palliative Care

Proud members of communities across central Oregon providing compassionate, high-quality service that focuses on quality of life for patients dealing with the symptoms and stress of a serious advanced illness. See ad below

National Alliance for Care at Home, CaringInfo 703-837-1500 www.caringinfo.org

541-678-5483

Partners in Care 541-382-5882 (24/7) www.partnersbend.org Hospice, home health, palliative care, and no-cost Transitions services by the region’s oldest and leading nonprofit provider — trusted by families for compassionate, dignified care. See ad, inside back cover.

• Bend Office 2075 NE Wyatt Ct, Bend OR 97701

www.CouncilOnAging.org

End-of-life Services

541-508-4036 1550 NE Williamson Blvd Ste 120, Bend OR 97701 www.lhcgroup.com

Represents hospice and palliative care providers. Works to expand access to person-centered healthcare that provides comfort, peace, and dignity.

PROVIDING CARE AT THE END OF LIFE Palliative Care

Advance Directive

Palliative care is specialized medical care for people living with a serious and life-limiting illness, such as cancer or heart failure. It focuses on relieving symptoms and easing the stress of the person, their family, and their caregivers that often comes with serious illness. While individuals may continue to receive treatments aimed at managing their condition, the primary goal of palliative care is to improve comfort and overall quality of life.

Advance directives are written legal documents that identify who will be your healthcare representative and outline your preferences for medical care if you are ever unable to make decisions for yourself. They help guide doctors and caregivers in providing care that aligns with your wishes in situations such as a serious illness, coma, latestage dementia, or end of life.

Hospice Care

Physician Portable Orders for Life-Sustaining Treatment (POLST)

Hospice care focuses on comfort and quality of life for a person with a serious illness who is nearing the end of life. It is intended for individuals with a terminal diagnosis when a doctor believes they may have six months or less to live if the illness follows its expected course. Hospice supports the patient and their family with a team of interdisciplinary professionals who not only address physical comfort, but emotional and spiritual needs as well. The goal of hospice is to provide dignity, comfort, and support during the final stages of life, often allowing a person to remain at home surrounded by family and loved ones.

Directions 2026–2028

A POLST form works alongside an advance directive and provides medical orders from your doctor that guide emergency care based on your preferences. It ensures that your wishes are followed if an emergency occurs, including which treatments you do or do not want, the conditions under which certain treatments should be used, how long they should continue, and when they should stop.

• Hospice House 2075 NE Wyatt Ct, Bend OR 97701

End-of-life Services

An inpatient hospice facility for hospice patients needing symptom management, temporary respite, or additional support not available at home.

• La Pine Office 51530 Huntington Rd Ste 1, La Pine OR 97739

• Redmond Office 141 NW 6th St Ste B, Redmond OR 97756

Peaceful Presence Project 541-647-8636 PO Box 1963, Bend OR 97709 www.thepeacefulpresenceproject.org Provides non-medical support to people facing serious and terminal illness, including education, planning for advanced illness and bedside presence in the last weeks or days of life. Services are accessible to every person who desires support.

Signature Healthcare at Home 541-382-5050 454 NE Revere Ave, Bend OR 97701 www.signaturehch.com

St. Charles Hospice 541-706-6700 2500 NE Neff Rd, Bend OR 97701 www.stcharleshealthcare.org/services/ hospice-care 541-678-5483

HOSPICE INFORMATION Center for Medicare Advocacy 860-456-7790 www.medicareadvocacy.org Advance access to comprehensive Medicare coverage, health equity, and quality healthcare for older people and people with disabilities by providing exceptional legal analysis, education, and advocacy.

Medicare Care Compare www.medicare.gov/care-compare Find Medicare-certified Hospices that serve your area and compare them based on quality of care they are providing.

National Alliance for Care at Home 202-547-7424 www.allianceforcareathome.org www.CouncilOnAging.org

Financial Services BANKS AND CREDIT UNIONS

61276 S Highway 97 Ste 100, Bend OR 97702

• 541-749-2250 1380 SW Canal Blvd Ste 105, Redmond OR 97756

OnPoint Community Credit Union 800-527-3932 www.onpointcu.com People are the Point. Providing full financial products and services. See ad below

FINANCIAL MANAGEMENT Money Management International 866-889-9347 www.moneymanagement.org

• 541-749-2240 950 NW Bond St, Bend OR 97703

Provides confidential financial education and counseling, for a minimal fee, to help consumers break free from debt and build a secure financial future.

• 541-749-2230

Together, we can do anything. As a member owned financial institution, OnPoint is committed to empowering the communities we serve. Drop by your local branch and become a member today. Call 800.527.3932 or go to onpointcu.com/join for more details.

BEND • DOWNTOWN BEND • REDMOND Federally insured by NCUA. Equal Housing Opportunity.

Directions 2026–2028

ESSENTIAL DOCUMENTS CHECKLIST

Legal and estate planning documents

❏ Will or trust ❏ Advance directive and POLST forms ❏ Durable power of attorney (healthcare and financial) ❏ Funeral or final arrangement instructions

Personal and family records

Assets and property

❏ Real estate deeds and mortgage information ❏ Vehicle titles and registration ❏ Retirement accounts, pensions, and investment accounts ❏ Business ownership or partnership agreements ❏ Safe deposit box or storage unit locations and access information

❏ Birth, marriage, and divorce certificates ❏ Social Security, Medicare, Medicaid, Tribal enrollment, and/ or Veterans information (including ID cards and discharge papers) ❏ List of emergency contacts and personal representatives

Digital access

Financial and professional

Debts and financial obligations

❏ Banks and credit unions ❏ Savings, checking, and money market accounts ❏ Financial advisors, accountants, and attorneys ❏ Insurance agents and policies (health, home, auto, life, long-term care) 541-678-5483

❏ Passwords for important accounts (stored securely) ❏ List of digital assets (email, social media, subscriptions, cloud storage) ❏ Access information for essential computer or financial files

❏ Mortgage, loans, and personal debt records ❏ Routine household bills and recurring payments ❏ Recent tax returns and major payment records

www.CouncilOnAging.org

Financial Services

It is critical to keep a complete and up-to-date file of important documents, names, and account information. Let a trusted family member or friend know where these documents are stored and how to access them.

UNDERSTANDING SOCIAL SECURITY Social Security Benefits

Social Security is a federal safety net program that provides benefits to retired workers, their spouses and dependent children, and people with disabilities. Benefit amounts are based on lifetime earnings and the age at which benefits begin. Social Security is funded through payroll taxes, while Supplemental Security Income (SSI) is funded through general federal revenues.

Supplemental Security Income (SSI)

SSI is a monthly benefit paid by the Social Security Administration (SSA) to people with limited income and resources who are blind, age 65 or older, or have a qualifying disability. SSI is designed to ensure that eligible individuals and couples have enough income to meet basic needs for food, shelter, and clothing. SSI is not contingent on a person's work history. Eligibility is determined by financial need and criteria related to age, disability, or blindness.

Directions 2026–2028

Social Security Disability Insurance (SSDI)

SSDI provides financial assistance to individuals who are unable to work due to a qualifying disability. Unlike SSI, SSDI is based on prior work history and contributions to the Social Security system. To be eligible for SSDI, individuals must have worked and paid Social Security taxes, earning enough work credits based on their age at the time they became disabled.

Representative Payee

If a person becomes unable to manage their own funds, the SSA may appoint a Representative Payee to manage Social Security, SSI, or SSDI benefits on their behalf. The Representative Payee must use benefits to meet the person’s needs, keep accurate records, and report any changes in living situation to the SSA.

Central Oregon Field Office Social Security Administration 877-405-0302 250 NW Franklin Ave, #201, Bend OR 97703

SAGECents www.sageusa.org/sagecents A free digital wellness platform specifically for LGBTQ+ individuals to increase financial stability and reduce economic stress.

Bend Mobile Notary & More 541-771-1937 2660 NE Hwy 20 Ste 610, PMB 1010, Bend OR 97701 www.bendmobilenotary.com Certified in Estate Planning Document signings and My Life & Wishes™ Legacy Vault services, helping families create clarity, organization, and peace of mind when it matters most. See ad on page 100

Notary Public Program, Deschutes Public Library 541-617-7080 601 NW Wall St, Bend OR 97703 www.deschuteslibrary.org Notary public services are available for free on a drop-in basis at the Deschutes Public Library. Call first to check days and times.

SCAMS AND FRAUD AARP Scams and Fraud 877-908-3360 www.aarp.org/money/scams-fraud A free resource that teaches people how to proactively spot scams and get guidance from our fraud specialists.

541-678-5483

877-877-9392 www.doj.state.or.us/ consumer-protection

Financial Services

NOTARY SERVICES

Financial Fraud/Consumer Protection Division, Oregon Department of Justice

Medicaid Fraud Unit, Oregon Department of Justice 971-673-1880 100 SW Market St, Portland OR 97201 www.doj.state.or.us/consumerprotection/sales-scams-fraud/ medicaid-fraud/

Senior Medicare Patrol Resource Center 877-808-2468 www.smpresource.org Empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report healthcare fraud, errors, and abuse through outreach, counseling, and education.

SOCIAL SECURITY BENEFITS Social Security Administration 800-772-1213 • 800-325-0778 (TTY) 250 NW Franklin Ave Ste 201, Bend OR 97703 www.ssa.gov

www.CouncilOnAging.org

Food and Nutrition COMMUNITY DINING Bend

TAX ASSISTANCE AARP Foundation Tax-Aide 888-227-7669 www.aarpfoundation.org/taxaide Provides free tax assistance to anyone, with a focus on taxpayers who are over 50 and have low to moderate income.

Internal Revenue Service 800-829-1040 • 800-829-4059 (TTY) www.irs.gov

Oregon Department of Revenue 800-356-4222 • 541-388-6139 951 SW Simpson Ave Ste 100, Bend OR 97702 www.oregon.gov/DOR

Low-Income Taxpayer Clinic, Legal Aide Services of Oregon 503-295-9499 520 SW 6th Avenue Ste 700, Portland OR 97204 www.ortaxhelp.org Provides free legal representation in tax disputes for low-income taxpayers and individuals who speak English as a second language, along with education and guidance about taxpayer rights.

Directions 2026–2028

Council on Aging of Central Oregon 541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org

Family Kitchen 541-760-5677 231 NW Idaho Ave, Bend OR 97703 www.familykitchen.org

Shepherd’s House Ministries www.shepherdshouseministries.org

• Lighthouse Navigation Center 541-318-0729 275 N 2nd St, Bend OR 97701

• Men's Center 458-666-1432 1854 NE Division St, Bend OR 97701

La Pine/Sunriver La Pine Community Kitchen 541-536-1312 16480 Finley Butte Rd, La Pine OR 97739 www.lapine.org/business/ la-pine-community-kitchen 541-536-6237 16450 Victory Way, La Pine OR 97739 www.lapineseniorcenter.org

541-362-5642 780 East 1st St, Prineville OR 97754 www.prinevillenazarene.org

Redmond/Terrebonne Jericho Table 541-699-2099 205 NW 4th St, Redmond OR 97756 www.jerichoroadofredmond.org

Madras

Redmond Senior Center

Senior Citizens of Jefferson County

541-548-6325 325 NW Dogwood Ave, Redmond OR 97756 www.redmondseniors.org

541-475-1148 860 SW Madison St, Madras OR 97741 www.thecenteratjeffersoncounty.org

Jefferson County Faith Based Network 458-800-4208 61 NW Oak St, Madras OR 97741 www.jcfbn.org

Prineville Prineville Senior Center Charitable Trust 541-447-6844 180 NE Belknap St, Prineville OR 97754 www.prinevilleseniorcenter.org 541-678-5483

Food and Nutrition

La Pine Senior Activity Center

Redemption House Ministries - Craig's Compassionate Café

Sisters Family Kitchen 541-760-5677 1300 McKenzie Hwy, Sisters OR 97759 www.familykitchen.org

Sisters Community Church, Council on Aging of Central Oregon 541-797-9367 1300 W McKenzie Hwy, Sisters OR 97759 www.sisterschurch.com

www.CouncilOnAging.org

Warm Springs Warm Springs Senior Center 541-553-3313 2331 High Lookee St, Warm Springs OR 97761 www.warmsprings-nsn.gov/program/ senior-wellness-center/

Foundry Church 541-382-3862 205 NW Irving Ave, Bend OR 97701 www.foundrybend.org

Nativity Lutheran

FOOD PANTRIES

541-388-0765 60850 Brosterhous Rd, Bend OR 97702 www.nativityinbend.com/ministry

Bend

Salvation Army

Eagle Mountain Church 541-312-9345 2221 NE 3rd St Ste 100 (Lower Level), Bend OR 97701 www.eaglemountain.global

541-389-8888 515 NE Dekalb Ave, Bend OR 97701 www.bend.salvationarmy.org

St. Vincent de Paul 541-389-6643 950 SE 3rd St, Bend OR 97702 www.stvincentdepaulbend.org

FEEDING OUR COMMUNITY The Council on Aging of Central Oregon offers two main food services for tri-county seniors: Meals on Wheels and in-person senior Community Dining. Meals on Wheels offers nutritious meals and a wellness check to adults 60 and over who are homebound and/or nutritionally at risk from illness, incapacity, disability, or who lack family support. Our case managers assess eligibility during an initial home visit and at annual reassessments.

Directions 2026–2028

Community Dining provides a hot meal and the opportunity to socialize for adults 60 and over at no cost. There are six senior dining sites in the tricounty that provide programs, activities, health information, and other resources, in addition to a nutritious meal. See pages 50–51 for a list of community dining locations. 541-678-5483 www.councilonaging.org/ nutrition-programs

Helping Hands Food Pantry 541-647-9001 1141 Warm Springs St, Warm Springs OR 97761

Madras Community Food Pantry Food and Nutrition

541-325-1747 370 SW Culver Hwy, Madras OR 97741 www.madrasumc.org

Metolius Friends Food Pantry 541-546-4974 575 Hood Ave, Metolius OR 97741 www.metoliusfriends.church

The Giving Plate 541-797-6883 61470 S Hwy 97, Bend OR 97702 www.thegivingplate.org

Westside Church 541-382-7504 2051 NW Shevlin Park Rd, Bend OR 97703 www.westsidechurch.org

La Pine/Sunriver Care and Share Community Outreach 541-593-3653 56898 Enterprise Dr Unit F-125, Sunriver OR 97707

La Pine Community Kitchen Food Bank

Jefferson County/ Warm Springs

541-536-1312 16480 Finley Butte Rd, La Pine OR 97739 www.lapinecommunitykitchen.org

Commodities Food Bank

St. Vincent de Paul

541-553-3422 4217A Holiday St, Warm Springs OR 97761 www.facebook.com/wscommods

541-536-6135 51484 Morson St, La Pine, OR 97739 www.lapinesvdp.org

541-678-5483

www.CouncilOnAging.org

The Door at Three Rivers Church 541-550-3088 www.thedoor3r.org

• Sunriver 56885 Enterprise Dr, Sunriver OR 97707

Prineville Eastside Church 541-447-3791 3174 NE 3rd St, Prineville OR 97754 www.eastsidefoursquare.org

First Baptist Church

• La Pine 16430 3rd St, La Pine OR 97739

MOBILE FOOD PANTRY In addition to the food resources listed in this guide, NeighborImpact's Fresh to You Mobile Pantry brings healthy food directly to people throughout Central Oregon. The refrigerated mobile pantry is stocked with fresh produce and pantry staples, making nutritious food more accessible where it's needed most. 541-323-6520 www.neighborimpact.org/ mobilepantry

541-447-7717 460 SE Fairview St, Prineville OR 97754 www.fbcprineville.org

St. Vincent de Paul 541-447-7662 937 NW Madras Hwy, Prineville OR 97754 www.svdpofcc.org/services/ food-pantry

Redmond/Terrebonne Assembly of God 541-548-4555 1865 W Antler Ave, Redmond OR 97756 www.redmondag.com

Cedar Street Food Pantry 541-923-3023 237 NW 9th St, Redmond OR 97756

Crooked River Ranch Free Food Market 541-604-1628 6730 SW Shad Rd, Terrebonne OR 97760

Directions 2026–2028

Jericho Table

Sisters Kiwanis Food Bank

541-699-2099 205 NW 4th St, Redmond OR 97756 www.jerichoroadofredmond.org/ programs

541-632-3663 328 W Main Ave, Sisters OR 97759 www.sisterskiwanis.org

Lavender Thrift Food Pantry

Seventh-day Adventist Center 541-923-0301 945 SW Glacier Ave, Redmond OR 97756 www.redmondor.adventistchurch.org

Smith Rock Community Church 541-548-1315 8344 11th St, Terrebonne OR 97760 www.smithrockchurch.org/food-bank

St. Vincent de Paul 541-504-9840 651 SW Veterans Way, Redmond OR 97756 www.stvincentdepaulredmond.com

Sisters

Council on Aging of Central Oregon 541-678-5483 www.councilonaging.org Meals on Wheels enhances the quality of life of home-bound individuals by providing home-delivered nutritious meals, personal contact, and related services. It offers nutrition risk screening, nutrition education, and nutritious meals for persons 60 and over who are homebound because of illness, incapacity, disability, and lack of family support.

• Senior Services Center - Bend 1036 NE 5th St, Bend OR 97701

• Moose Lodge - La Pine 52510 Drafter Rd, La Pine, OR 97739

• Sisters Community Church - Sisters

CORE Market 541-588-2332 222 Trinity Way, Sisters OR 97759 www.coresisters.org

541-678-5483

1300 McKenzie Hwy, Sisters OR 97759

www.CouncilOnAging.org

Food and Nutrition

541-390-1594 724 SW 14th St, Redmond OR 97756

MEALS ON WHEELS PROGRAMS

Prineville Senior Center Charitable Trust

Double Up Food Bucks Oregon, Farmers Market Fund

541-447-6844 180 NE Belknap St, Prineville OR 97754 www.prinevilleseniorcenter.org

503-241-0032 240 N Broadway Ste 129, Portland OR 97227 www.doubleuporegon.org

Redmond Senior Center

The program doubles the value of Supplemental Nutrition Assistance Program (SNAP) benefits at local farmers markets so shoppers can bring home more fresh fruits and vegetables.

541-548-6325 325 NW Dogwood Ave, Redmond OR 97756 www.redmondseniors.org

Senior Citizens of Jefferson County 541-475-1148 860 SW Madison St, Madras OR 97741 www.thecenteratjeffersoncounty.org

Warm Springs Senior Center 541-553-3313 2331 High Lookee St, Warm Springs OR 97761 www.warmsprings-nsn.gov/program/ senior-wellness-center/

NUTRITION RESOURCES Academy of Nutrition and Dietetics www.eatright.org World's largest organization of food and nutrition professionals working to optimize public health through research, education, and advocacy. Resources include science-based articles, healthy recipes, policy updates, and a Find a Nutrition Expert directory.

Directions 2026–2028

High Desert Food & Farm Alliance 541-390-3572 20780 NE High Desert Ln #1, Bend OR 97701 www.hdffa.org Supports a healthy and thriving food and farm network in Central Oregon through education, collaboration, and inclusion. Food access programs (VeggieRx, Grow & Give, and Fresh Harvest Kits) improve access for thousands of Central Oregonians experiencing food insecurity.

Senior Farm Direct Nutrition Program, Oregon Health Authority 866-299-3562 www.oregon.gov/oha Provides income-eligible seniors with vouchers to purchase fresh, locally grown fruit, vegetables, and cut, edible herbs directly from participating farmers at farmers markets and farm stands from June through November.

800-699-9075 www.oregon.gov/odhs/food See full listing on page 14

VeggieRX, High Desert Food and Farm Alliance 541-310-3111 20780 NE High Desert Ln #1, Bend OR 97701 www.hdffa.org/veggierx/ A free fresh produce prescription program that helps improve healthy eating habits for individuals experiencing food insecurity and diagnosed with diet-modifiable disease(s). Participants receive ten weeks of fresh locally grown vegetables/fruits, nutrition education, and one-on-one support from HDFFA’s Registered Dietitian.

541-678-5483

CAREGIVER RESOURCES Caregiver Support Groups can be found on page 25

Caregiver Action Network 855-227-3640 www.caregiveraction.org Works to improve the quality of life for the more than 90 million Americans who care for loved ones with chronic conditions, disabilities, or disease, as well as those supporting the living needs of older adults.

Family Caregiver Alliance 800-445-8106 www.caregiver.org Provides services to family caregivers of adults with physical and cognitive impairments, such as Parkinson’s, stroke, Alzheimer’s and other types of dementia.

Oregon Care Partners 800-930-6851 www.oregoncarepartners.com A free, high-quality caregiver education resource, helping families and care professionals improve the quality of life and care for older adults and people living with Alzheimer’s in Oregon.

www.CouncilOnAging.org

Health and Wellness

Supplemental Nutrition Assistance Program (SNAP), Aging and People with Disabilities (APD)

Health and Wellness

DENTAL SERVICES Dental Lifeline Network, Oregon 503-594-0837 www.dentallifeline.org/oregon Provides comprehensive dental care through volunteer dentists and labs for adults who are 65+, permanently disabled, or need medically necessary care. Contact the organization to confirm service areas.

Geriatric Dental Group 360-326-3829 16500 SE 15th St Ste 150, Vancouver WA 98638 www.geriatricdental.org Qualifying patients receive reduced-cost dental care, interest-free payment plans, and charitable assistance. Oregon residents may travel to the Washington office.

School of Dentistry, Oregon Health Science University 503-494-8867 2730 S Moody Ave, Portland OR 97201 www.ohsu.edu/dental-clinics

Toothfairies NW 541-515-7228 www.toothfairiesnw.com Provides professional dental cleanings in the comfort of your own home or in community living settings.

Warm Springs Health and Wellness Center 541-553-6280 1270 Kot-Num Rd, Warm Springs OR 97761 www.warmsprings-nsn.gov

Directions 2026–2028

DISEASE SPECIFIC RESOURCES ALS ALS Northwest 503-238-5559 825 NE Multnomah St #940, Portland OR 97232 www.alsnorthwest.org

Alzheimer’s and Dementia Alzheimer's Association, Oregon and Southwest Washington Chapter 800-272-3900 (24/7 Helpline) 1080 SW Mount Bachelor Dr Ste 100, Bend OR 97702 www.alz.org/orswwa

Alzheimer's Dementia Education and Referral Center 800-438-4380 www.alzheimers.gov

Alzheimer’s Foundation of America 866-232-8484 www.alzfdn.org Operates a toll-free helpline, staffed by licensed social workers, which provides support and assistance to callers, as well as connects them with local resources.

Living Well with Dementia Sisters 541-647-0052 www.livingwellwithdementiasisters. com Provides education, support groups, and local resources for people living with dementia and their care partners in Sisters.

OHSU Brain Institute, Alzheimer's Disease and Aging

Provides memory evaluations, dementia care resources, caregiver support, and Alzheimer’s research opportunities. Formerly the Layton Center.

Cancer American Cancer Society 800-227-2345 (24/7 Helpline) www.cancer.org

National Cancer Institute 800-422-6237 www.cancer.gov

800-881-5101 www.freseniuskidneycare.com

• Bend Center 541-385-8668 1239 NE Medical Center Dr Ste 100, Bend OR 97701

• Redmond Center 541-548-2778 916 SW 17th St Ste 100, Redmond OR 97756

Health and Wellness

503-494-7647 www.ohsu.edu/brain-institute/ alzheimers-disease-and-aging

Fresenius Medical Dialysis Center

• Madras Center 541-475-4521 665 N 5th St, Madras OR 97741

Parkinson's American Parkinson Disease Association Northwest Chapter 206-695-2905 www.apdaparkinson.org/community/ northwest

Brian Grant Foundation

American Diabetes Association

503-274-9382 130 Nickerson St Ste 300, Seattle WA 98109 www.briangrant.org

800-342-2383 www.diabetes.org

Empowers people impacted by Parkinson’s to lead active and fulfilling lives.

Diabetes

Diabetes Food Hub www.diabetesfoodhub.org

541-678-5483

www.CouncilOnAging.org

FITNESS & THERAPEUTIC RECREATION Council on Aging of Central Oregon, Health Education Classes 541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org/ health-education

Davis Phinney Foundation 866-358-0285 www.davisphinneyfoundation.org Provides education, tools, resources, and inspiration that touch on every aspect of life: physical, emotional, intellectual, social, and financial.

Parkinson's Resources 541-668-6599 354 NE Greenwood Ave Ste 108, Bend OR 97701 www.parkinsonsresources.org

Stroke Stroke Awareness Oregon 541-323-5641 695 SW Mill View Way, Bend OR 97702 www.strokeawarenessoregon.org Exists to prevent death and disability from stroke and to support stroke survivors and their families in living their best possible life.

Directions 2026–2028

Manages, promotes, and sponsors various health and wellness classes around Central Oregon.

Crook County On the Move Program 541-362-1210 PO Box 1061, Prineville OR 97754 www.crookcountyonthemove.org Brings people and organizations together to support healthy lifestyles through movement-based programs.

Destination Rehab 541-241-6837 PO Box 8316, Bend OR 97708 www.destinationrehab.org Serves adults with stroke, Parkinson’s disease, multiple sclerosis, and other neurological disorders to get people into the outdoors with improved physical ability, movement, and confidence.

Healing Reins 541-382-9410 65325 Cline Falls Rd, Bend OR 97703 www.healingreins.org

Provides people of all ages and abilities the opportunity to heal emotionally and physically through professionally recognized horse-centered therapies and horsemanship lessons.

GENERAL ASSISTANCE

Larkspur Community Center, Bend Parks and Rec

Provides financial assistance for eligible individuals with chronic, rare, or lifethreatening conditions to help cover medical out-of-pocket costs, including copays, deductibles, and insurance premiums.

855-845-3663 www.tafcares.org

HealthWell Foundation

Owned and managed by Bend Park and Recreation District, Larkspur is a vibrant place where people of all ages, interests and abilities can gather for lifelong fitness, learning and recreation. Continuing the legacy of the Bend Senior Center, it further enhances opportunities for older adults in our community. See ad on page 104

800-675-8416 www.healthwellfoundation.org

Oregon Adaptive Sports

877-428-5116 PO Box 55759, Shoreline, WA 98155 www.www.nwaccessfund.org

541-306-4774 345 SW Cyber Dr Ste 103, Bend OR 97702 www.oregonadaptivesports.org Creates access to high-quality recreation experiences to individuals with disabilities.

Oregon Wellness Network 833-673-9355 www.oregonwellnessnetwork.org Delivers programs to help individuals manage chronic health conditions, prevent falls, and foster well-being.

FOOT CLINICS

Health and Wellness

541-389-7275 1600 SE Reed Market Rd, Bend OR 97702 bendparksandrec.org/larkspur

The Assistance Fund

Gives financial assistance to eligible individuals to help cover insurance premiums, copays, deductibles, and other healthcare costs.

Northwest Access Fund

Offers customized loans, financial coaching, and resources to help people with disabilities access assistive technology and increase independence.

TotalAssist, Patient Advocate Foundation 866-316-7263 www.totalassist.org Provides financial assistance to help patients pay out-of-pocket healthcare costs including medication copays, coinsurance, deductibles, insurance premiums, and more.

Feet Retreat 541-788-4785 www.oregonfeetretreat.com 541-678-5483

www.CouncilOnAging.org

GOVERNMENT Crook County Health Department 541-447-5165 375 NW Beaver St Ste 100, Prineville OR 97754 www.co.crook.or.us/health

Deschutes County Health Services 541-322-7400 (Public Health) 541-322-7500 (Behavioral Health) 541-317-3114 (Environmental Health) www.deschutes.org/health

Jefferson County Public Health 541-475-4456 500 NE A St Ste 102, Madras OR 97741 www.jeffco.net/publichealth

Office of Disease Prevention and Health Promotion www.health.gov

Warm Springs Health and Wellness Center 541-553-1196 1270 Kot-Num Rd, Warm Springs OR 97741 www.warmsprings-nsn.gov/program/ warm-springs-health-wellness-center

HEARING RESOURCES Hearing Loss Association of America www.hearingloss.org

Directions 2026–2028

Help America Hear 888-580-8886 www.helpamericahear.org Provides new, high-quality hearing aids nationwide to individuals with limited financial resources who have tried all other resources.

Oregon Lions Sight & Hearing Foundation 503-413-7399 1010 NW 22nd Ave Ste 144, Portland OR 97210 www.olshf.org/ROAR Helps Oregonians access vision and hearing screenings, treatment, hearing aids, glasses, and other essential care services.

HOSPITALS St. Charles Health System www.stcharleshealthcare.org

• Bend 541-382-4321 2500 NE Neff Rd, Bend OR 97701

• Madras 541-475-3882 470 NE A St, Madras OR 97741

• Prineville 541-441-6254 384 SE Combs Flat Rd, Prineville OR 97754

• Redmond 541-548-8131 1253 NW Canal Blvd, Redmond OR 97756

OUTPATIENT CLINICS High Lakes Health Care www.highlakeshealthcare.com

• Shevlin Park Clinic 541-389-7741 2175 NW Shevlin Park Rd, Bend OR 97701

• Upper Mill Clinic

• Redmond Clinic 541-389-7741 645 NW 4th St, Redmond OR 97756

541-678-5483

541-389-7741 354 W Adams Ave, Sisters OR 97759

La Pine Community Health Center 541-536-3435 51600 Huntington Rd Ste 101, La Pine OR 97739 www.lapinehealth.org

Health and Wellness

541-389-7741 929 SW Simpson Ave Ste 300, Bend OR 97702

• Sisters Clinic

Mosaic Community Health 541-383-3005 www.MosaicCH.org Providing high-quality, integrated, culturally appropriate healthcare to Central Oregonians, regardless of life circumstances. See ad below

www.CouncilOnAging.org

• Conners Health Center and Pharmacy 2065 NE Tucson Way Ste 110, Bend OR 97701

• Courtney Health Center 2577 NE Courtney Dr Ste 100, Bend OR 97701

• East Bend Health Center 2084 NE Professional Ct, Bend OR 97701

• Madras Health Center and Pharmacy 500 NE A St Ste 100, Madras OR 97741

• Prineville Health Center and Pharmacy 375 NW Beaver St Ste 101, Prineville OR 97754

• Redmond Health Center and Pharmacy 1250 SW Veterans Way Ste 120, Redmond OR 97756

Summit Health 541-382-4900 www.smgoregon.com

• Eastside Clinic 541-382-2811 1501 NE Medical Center Dr, Bend OR 97701

• Old Mill District Clinic 541-382-2811

Directions 2026–2028

815 SW Bond St, Bend, OR 97702

• Redmond Specialty Clinic 541-382-2811 1001 NW Canal Blvd Ste A, Redmond OR 97756

• Redmond North Clinic 541-382-2811 333 NW Larch Ave, Redmond OR 97756

• Sisters Clinic 541-706-5440 231 E Cascade Ave, Sisters OR 97759

• Sunriver Clinic 541-706-2301 57067 SW Beaver Dr, Sunriver OR 97707

St. Charles Health System www.stcharleshealthcare.org

• Bend East Family Care Clinic 541-706-4800 2600 NE Neff Rd, Bend OR 97701

• Bend South Family Care Clinic 541-706-5935 61250 SE Coombs Pl, Bend OR 97702

• La Pine Family Care Clinic 541-907-7040 51781 Huntington Rd, La Pine OR 97739

• Madras Family Care Clinic 541-475-4800 470 NE A St, Madras OR 97741

• Prineville Family Care Clinic 541-447-6263 384 SE Combs Flat Rd, Prineville OR 97754

• Redmond Family Care Clinic

• Sisters Family Care Clinic 541-549-1318 630 N Arrowleaf Trail, Sisters OR 97759

Volunteers in Medicine, Clinic of the Cascades 541-330-9001 2300 NE Neff Rd, Bend OR 97701 www.vim-cascades.org Provides healthcare to low-income working adults 19 to 64 in Central Oregon with no medical insurance or means to pay for care.

Warm Springs Health and Wellness Center 541-553-1196 1270 Kot-Num Rd, Warm Springs OR 97761 www.warmsprings-nsn.gov

AARP Prescription Discounts 877-422-7718 www.aarppharmacy.com 800-772-1213 www.medicare.gov/basics/costs/help/ drug-costs A Medicare program to help people with limited income and resources pay Medicare drug coverage (Part D) premiums, deductibles, coinsurance, and other costs.

ArrayRx 800-913-4284 www.arrayrxcard.com State-sponsored prescription savings program that helps reduce medication costs at participating pharmacies.

HEALTH AND WELLNESS The Council on Aging offers a variety of evidence-based health and wellness classes, both directly and in partnership with local organizations and instructors. Classes include Tai Chi, Better Bones & Balance, Living Well with Chronic Conditions, and more. 541-678-5483

www.councilonaging.org/ events 541-678-5483

www.CouncilOnAging.org

Health and Wellness

541-548-2164 211 NW Larch Ave, Redmond OR 97756

PRESCRIPTION MEDICATION PROGRAMS

FALL PREVENTION HOME CHECKLIST Most falls are preventable. Use this quick checklist to identify and fix common hazards around your home so you or your loved one can stay safe.

Home Improvements

Personal Health Habits

❏ Clear Walkways: Remove all clutter from high-traffic pathways and arrange furniture so it’s out of the way.

❏ Footwear First: Wear supportive, non-skid shoes with low heels inside and outside. Avoid walking in socks or smooth-soled slippers.

❏ Remove Trip Hazards: Remove throw rugs or secure them firmly with double-sided nonslip tape. Keep cords near walls and away from walking paths. ❏ Brighten Lighting: Install bright, non-glare bulbs in hallways and stairwells. Place nightlights along the path from your bed to the bathroom. ❏ Secure the Bathroom: Install sturdy grab bars inside the shower and beside the toilet (never rely on towel racks). Use non-skid rubber mats inside the tub. ❏ Inspect Stairs: Ensure handrails are securely fastened on both sides of all staircases and extend the full length of the steps. Fix any loose or uneven steps. ❏ Reach Safely: Store frequently used items on lower shelves to avoid using step stools or reaching overhead.

Directions 2026–2028

❏ Review Medications: Have your doctor or pharmacist review your prescriptions annually for side effects like dizziness or drowsiness. ❏ Stay Active: Build strength and balance through classes like Tai Chi or Better Bones and Balance to stay steady on your feet. ❏ Check Vision: Schedule an annual eye exam to ensure your prescription is current.

Make a Plan ❏ Prepare for Emergencies: Keep a phone, medical alert device, posted contact lists, and accessible medical information within reach at all times. ❏ Coordinate Support: Establish daily check-in routines, ensure trusted family or neighbors can enter the home, and always seek medical care after a fall or head injury.

SHIBA Program, Council on Aging of Central Oregon 541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org/ medicare-counseling

RxAssist, Patient Assistance Programs www.rxassist.org/patients RxAssist is a web-based searchable database of patient assistance programs offered by pharmaceutical companies to provide free medications to people who cannot afford to buy them.

541-460-4016 470 NE A St, Madras OR 97741

• Prineville 541-447-8455 384 SE Combs Flat Rd, Prineville OR 97754

• Redmond 541-516-3828 1253 NW Canal Blvd, Redmond OR 97756

SPEECH RESOURCES Bend Outpatient Speech Therapy, St. Charles Health System 541-706-7725 2500 NE Neff Rd, Bend OR 97701 www.stcharleshealthcare.org/services/ rehabilitation

Redmond Speech & Language

St. Vincent de Paul

www.redmondspeech.com

See full listing on page 33

• Bend Clinic

REHABILITATION SERVICES St. Charles Health System Rehabilitation www.stcharleshealthcare.org/services/ rehabilitation

• Bend 541-706-7725 2500 NE Neff Rd, Bend OR 97701 541-678-5483

541-668-3757 444 NE Norton Ave #102, Bend OR 97701

• Prineville Clinic 541-668-3232 446 NW 3rd St Ste 231, Prineville, OR 97754

• Redmond Clinic 541-668-3232 326 SW 7th St, Redmond OR 97756 www.CouncilOnAging.org

Health and Wellness

Offers free and unbiased help for new Medicare enrollees at age 65 and current Medicare enrollees looking to change their benefits. These volunteers are part of Oregon’s Senior Health Insurance Benefits Assistance (SHIBA) program, which is dedicated to educating and advocating for Medicare enrollees.

• Madras

Madras Medical Group 541-475-3874 76 NE 12th St, Madras OR 97741 www.madrasmedicalgroup.com

• Madras Clinic 541-668-3232 758 SE McTaggart Rd, Madras OR 97741

• Sisters Clinic 541-668-3232 178 Elm St Ste 203, Sisters OR 97759

SUPPORT GROUPS See full listing on page 25

URGENT CARE BestMed www.bestmedclinics.com/oregon/

• Bend Clinic 541-213-2133 108 NW Sisemore St #120, Bend OR 97703

• Bend Clinic 541-398-7524 1302 NE 3rd St, Bend, OR 97701

• Redmond Clinic 541-204-4304 1555 S Hwy 97 Ste 101, Redmond OR 97756

Directions 2026–2028

NOWcare Injury Clinic, St. Charles Center for Orthopedics & Neurosugery 541-382-3344 2200 NE Neff Rd Ste 200, Bend OR 97701 www.stcharleshealthcare.org

St. Charles Health System www.stcharleshealthcare.org/services/ urgent-care

• Bend South Clinic 541-706-4800 61250 SE Coombs Pl, Bend OR 97702

• La Pine Clinic 541-907-7050 51781 Huntington Rd, La Pine OR 97739

• Prineville Clinic 541-447-6263 384 Southeast Combs Flat Rd, Prineville OR 97754

High Lakes Health Care www.highlakeshealthcare.com/service/ urgent-care

• Bend Office

National Federation for the Blind

541-389-7741 1140 SW Simpson Ave #110, Bend OR 97702

• Redmond Office 541-389-7741 645 NW 4th St, Redmond OR 97756

Summit Health

410-659-9314 www.nfb.org Coordinates programs, services, and resources to defend the rights of blind Americans, as well as provide information and support.

New Eyes www.new-eyes.org

• Eastside Clinic

Oregon Commission for the Blind

541-706-6400 1501 NE Medical Center Dr, Bend OR 97701

• Old Mill District Clinic 541-706-2552 815 SW Bond St, Bend OR 97702

• Redmond North Clinic 541-550-4602 333 NW Larch Ave, Redmond OR 97756

VISION SERVICES EyeCare America, American Academy of Opthalmology 877-887-6327 www.aao.org/eyecare-america Provides uninsured and underinsured individuals no-cost medical eye exams.

971-673-1588 • 888-202-5463 535 SE 12th Ave, Portland OR 97214 www.www.oregon.gov/BLIND

Oregon Lions Sight & Hearing Foundation 503-413-7399 1010 NW 22nd Ave Ste 144, Portland OR 97210 www.olshf.org Offers eyeglass assistance, surgery, and medical treatment for individuals with limited resources.

Oregon Talking Book & Braille Library 800-452-0292 250 Winter St NE, Salem OR 97301 www.oregon.gov/library/ print-disabilities Connects readers who have difficulty using regular print books with free audiobooks, Braille materials and programs.

541-678-5483

www.CouncilOnAging.org

Health and Wellness

www.smgoregon.com/specialty/ urgent-care

Offers free prescription eyeglasses to eligible individuals who cannot afford the cost of glasses.

Health Insurance FRAUD REPORTING

Empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report healthcare fraud, errors, and abuse through outreach, counseling, and education.

Medicaid Fraud Unit, Oregon Department of Justice

INSURANCE BROKER

971-673-1880 100 SW Market St, Portland OR 97201 www.doj.state.or.us/consumerprotection/sales-scams-fraud/ medicaid-fraud/

541-382-6400 1720 NE 4th St, Bend OR 97701 www.insurebend.com

Senior Medicare Patrol Resource Center 877-808-2468 www.smpresource.org

Directions 2026–2028

InsureBend

InsureBend is a local insurance broker that specializes in Medicare, Long Term Care, Disability, Life, and Health insurance. They represent multiple insurance companies to get you the best coverage. See ad below

HOW MEDICARE WORKS

Part A: Hospital Coverage

Medicare Part A helps pay for inpatient hospital stays, skilled nursing facility care, hospice care, and certain home health services. Most people do not pay a monthly premium for Part A because they earned eligibility through Medicare taxes paid while working.

Part B: Medical Coverage

Medicare Part B helps cover doctor visits, outpatient services, preventive care, medical equipment, and other medically necessary services. Most people pay a monthly premium, which may vary based on income. Part A and Part B together make up Original Medicare (also known as Traditional Medicare).

541-678-5483

Health Insurance

Medicare is made up of different parts that cover specific types of healthcare services. Understanding how each part works can help you make informed decisions about your coverage.

Part C: Medicare Advantage Plans

Medicare Advantage plans are Medicare-approved plans offered by private insurance companies as an alternative to Original Medicare. These plans provide Part A and Part B coverage and often include prescription drug coverage and additional benefits.

Part D: Prescription Drug Coverage

Medicare Part D helps cover the cost of prescription medications you take at home. These plans are offered by private insurance companies and may have a monthly premium. Part D coverage can be included in some Medicare Advantage plans or purchased separately with Original Medicare.

www.CouncilOnAging.org

Directions 2026–2028

Insurance Fitz Agency, Inc 541-398-7550 Scott Fitzgerald 707-328-3420 Julie Fitzgerald 707-478-6163 62910 O.B. Riley Rd Ste 130, Bend OR 97703 www.InsuranceThatFitsYou.com Helping you confidently choose and enroll in the Medicare plan that best fits your needs - at no cost to you. See ad on page 72

Financial Aid Center for Long Term Care, Inc. 541-479-2415 P.O. Box 2200, Grants Pass OR 97528 www.oregonmedicaidhelp.com

Provides information on Medicaid, Medicare, and supplemental assistance programs including for long-term care. APD is also a reporting service for abuse or neglect allegations of people who are aging or have a disability.

• Bend Office 541-388-6240 1300 NW Wall St Ste 102, Bend OR 97703

• La Pine Office

Health Insurance

LONG TERM CARE INSURANCE

www.oregon.gov/odhs/ aging-disability-services

541-536-5380 16493 Bluewood Pl Ste 1, La Pine OR 97739

Assists with determining Oregon Medicaid eligibility and qualification and protecting assets. See ad on this page

Oregon Division of Financial Regulation, Consumer Insurance Advocates 888-877-4894 P.O. Box 14480, Salem OR 97309 http://dfr.oregon.gov/insure Helping you confidently choose and enroll in the Medicare plan that best fits your needs at no cost to you.

MEDICAID Aging and People with Disabilities Programs, Oregon Department of Human Services 541-678-5483

www.CouncilOnAging.org

• Madras Office 541-475-6773 189 NE Cypress St Ste 106, Madras OR 97741

• Prineville Office 541-447-4511 457 NE Ochoco Plaza Ste C, Prineville OR 97754

• Redmond Office 541-548-2206 1135 Highland Ave, Redmond OR 97756

Oregon Health Plan, Oregon Health Authority 800-699-9075 (For applications) 800-273-0557 (Client Services) www.oregon.gov/oha/hsd/ohp

MEDICARE AARP 866-554-5360 1455 SW Broadway Ste 1490, Portland OR 97201 www.states.aarp.org/oregon

COCC Community Education, A, B, C, & Ds of Medicare 541-383-7270 2600 NW College Way, Bend OR 97703 cocc.edu/departments/community-ed

Medicare 800-633-4227 • 877-486-2048 (TTY) www.medicare.gov

Directions 2026–2028

Medicare and You Handbook 800-633-4227 www.medicare.gov/medicare-and-you The official guide to Medicare filled with important information about Medicare costs, rights, and protections, health and drug plans, and answers to common questions.

Medicare Rights Center 800-333-4114 www.medicarerights.org Ensures access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs, and public policy initiatives.

FREE MEDICARE COUNSELING Navigating Medicare can be confusing, but help is available. The Council on Aging’s trained Senior Health Insurance Benefits Assistance (SHIBA) counselors provide free, unbiased guidance to help Medicare enrollees understand their benefits, explore coverage options, and make informed choices about their healthcare and prescription drug plans. Appointments are available by phone or in person.

541-678-5483 www.councilonaging.org/ SHIBA

MEDICARE OPTIONS Original Medicare

Medicare Advantage

Medicare Advantage (Part C) plans are offered by private insurance companies approved by Medicare. These plans provide Part A and Part B coverage and usually include Part D prescription drug coverage. Many plans also offer additional benefits, such as vision, hearing, and dental coverage.

Medicare Supplement Insurance (Medigap)

Medigap policies are private insurance plans that help cover some costs not paid by Original Medicare, such as deductibles and coinsurance.

Long-Term Care

Medicare doesn't cover longterm room and board in nursing or assisted living facilities, but it 541-678-5483

Health Insurance

Original Medicare includes Part A (Hospital Coverage) and Part B (Medical Coverage). You can add a separate Part D prescription drug plan for outpatient medications. Original Medicare does not cover all costs. You are responsible for deductibles, and Part B generally pays only 80% of Medicare-approved amounts. still pays for medical essentials while you are there, like doctor visits, hospital stays, and medications. To cover daily, nonmedical help (such as bathing and dressing), some people buy private long-term care insurance, which applies to care at home, in the community, or in a facility.

Medicare Savings Programs Medicare Savings Programs help eligible individuals pay Medicare costs. If you have Medicare Part A, you may qualify based on your income. Applications are required, and Oregon does not have asset limits for these programs. Free Medicare Counseling 541-678-5483 www.councilonaging.org/ SHIBA www.CouncilOnAging.org

Social Security Administration 800-772-1213 • 800-325-0778 (TTY) 250 NW Franklin Ave Ste 201, Bend OR 97703 www.ssa.gov/medicare/sign-up

Senior Health Insurance Benefits Assistance Program (SHIBA)

Home Healthcare and In-Home Assistance

800-722-4134 www.shiba.oregon.gov

CAREGIVING

• Council on Aging of Central Oregon

800-677-1116 www.eldercare.acl.gov

541-678-5483 1036 NE 5th Street, Bend OR 97701 www.councilonaging.org/ medicare-counseling Offers free and unbiased help for new Medicare enrollees at age 65 and current Medicare enrollees looking to change their benefits.

Eldercare Locator

A nationwide directory assistance service designed to help older adults and caregivers locate local supports and resources for aging Americans.

Family Caregiver Support Program, Council on Aging of Central Oregon 877-704-4567 1036 NE 5th St, Bend OR 97701 www.councilonaging.org Offers family caregiver support programs, guidance, and referrals to the people that need it most: families, partners, friends, and paid or unpaid caregivers who provide care for another adult. Support can include information about and access to services and resources, individual counseling and support groups, and caregiver respite grants.

Home Instead of Central Oregon Training Center 541-330-6400 Helps empower care professionals and family caregivers through practical handson training on skills such as safe transfers and how to care for people with dementia.

Directions 2026–2028

Care for the people You love, in the homes They love.

Home Healthcare and In-Home Assistance

541-330-6400 www.homeinstead.com/212

541-678-5483

www.CouncilOnAging.org

HOME HEALTHCARE AGENCIES Home healthcare services are provided to homebound patients by a state-licensed home health agency. Your physician must prescribe and direct the type of care, how often it is to be provided, and the duration of treatment. The agency must be licensed and certified by Medicare and Medicaid to entitle patients to receive benefits under these programs.

Home Health of Northwest 541-640-2518 55930 Blue Eagle Rd, Bend OR 97707 www.homehealthofnorthwest.com

Partners in Care

Tribal Home Health/Community Health Representative Program and Public Health Nursing, Warm Springs Health and Wellness Center

541-382-5882 2075 NE Wyatt Ct, Bend OR 97701 www.partnersbend.org See ad on inside back cover

541-553-1196 1270 Kot-num Rd, Warm Springs OR 97761 www.ihs.gov/portland/ healthcarefacilities/warmsprings

Signature Health Care at Home

HOSPICE

541-527-1702 454 NE Revere Ave, Bend OR 97701 www.signaturehch.com

St. Charles Home Health www.stcharleshealthcare.org/services/ home-health-care

• Bend Office 541-382-4321

• Redmond Office 541-706-7796

Directions 2026–2028

See full listing on page 41

IN-HOME ASSISTANCE Almost Family 541-389-0006 698 NW York Dr, Bend OR 97703 www.almostfamilycare.com Almost Family provides reliable and affordable in-home care services in Central Oregon. See ad on page 79

At Home Care Group 458-292-5010 856 NW Bond St Ste 230, Bend OR 97702 www.athomecg.com At Home Care Group's in-home care services are designed to assist seniors, people with disabilities, individuals recovering from illness, injury or surgery, and anyone who finds themselves lacking enough time to get everything done in a day. See ad on this page

Stay Home with Confidence In-Home Care Personalized

458-292-5010

Supportive Services Include:

Comfort Keepers

www.AtHomeCG.com

Almost Family IN-HOME CARE THAT FEELS LIKE FAMILY. Since 1984 Almost Family has provided the highest quality in-home care to our clients and families. Let us help you today! HOW WE HELP In-Home Care

Bathing/Hygiene

Personal Care

Companion Care

Errands/RX Pick Up

Meal Preparation

Light Housekeeping

Medication Services

Get Support Today!

Phone Number (541) 389-0006

541-678-5483

Website Almostfamilycare.com

Address 698 NW York Dr, Bend OR, 97703

www.CouncilOnAging.org

Home Healthcare and In-Home Assistance

541-241-3225 354 NE Greenwood Ste 204, Bend OR 97701 www.comfortkeepers.com

Dressing & Bathing Medication Assistance Housekeeping & Cooking Monitoring Health & Safety Medical Appointment Escort Shopping & Pharmacy Pick Ups Companionship & Hobby Support

If the Family Can Do It, We Can Do It.

(541) 647-1166 Hallmark Homecare is the perfect solution for seniors who need support so they can stay in the comfort of their home.

What can we help you with? Transportation Light Housekeeping Errands Grocery Shopping Personal Care Medications

Ambulation Transfers Meal Preparation Laundry Companion Care And more...

What areas do we serve? Bend, Redmond, Sisters, Prineville, Madras, and La Pine

Do we accept insurance? We accept private pay and most Long Term Care Insurance Full Liability Insurance 200+ Caregivers on Registry No Hourly Minimums or deposits Schedules based on your needs

hallmarkhomecare.com/hhc-170

Directions 2026–2028

24 Hour Staff Support Shift Coverage for Days Off 24/7 Care Available Flexibility to Start and Stop Anytime

ctuttle@hallmarkhomecare.com

We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities who want to live an independent life at home and in the community, and medically fragile children. We know every person and every caregiver is unique, which is why caregivers are hand-picked for each client to ensure the best in-home care possible.

Hallmark Homecare 541-647-1166 207 North Fir St Ste 211, Sisters OR 97759 www.hallmarkhomecare.com/hhc-170 We’re professional caregiver recruiters. We match experienced caregivers with seniors in our community who could most benefit from more dedicated, personalized care. See ad on page 80

Home Instead of Central Oregon 541-330-6400 20380 Halfway Rd Ste C, Bend OR 97703 www.homeinstead.com/212 Senior care services from Home Instead help to enhance the aging experience by providing practical support at home with a human touch. See ad on page 77

Interim HealthCare of Central Oregon 541-639-4400 230 SE 3rd St Ste 100, Bend OR 97702 www.interimhealthcare.com

New Horizons 877-642-2737 531 NW Elm Ave, Redmond OR 97756 www.nhcares.com We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities who want to live an independent life at home and in the community, and medically fragile children. See ad on page 81

Directions 2026–2028

Right at Home In-Home Care and Assistance 541-633-7436 390 NE Emerson Ste 102, Bend OR 97701 www.rightathome.net

Safe Haven Care 541-678-5838 25 NW Minnesota Ave Space 8, Bend OR 97703 www.safehavencarebend.com

Serengeti Care 541-588-4355 160 NW Irving Ave Ste 104, Bend OR 97703 www.serengeticare.com We provide compassionate, reliable care that complements existing community resources. See ad on page 83

Signature Healthcare at Home 541-527-1702 454 NE Revere Ave, Bend OR 97701 www.signaturehch.com

Visiting Angels 541-617-3868 376 SW Bluff Dr #9, Bend OR 97702 www.visitingangels.com

MEDICAL AND ASSISTIVE EQUIPMENT Access Technologies, Inc. 800-677-7512

Helping Seniors Live Safely & Independently at Home Compassionate in-home care that helps older adults remain independent while providing families with peace of mind.

WHY FAMILIES CHOOSE SERENGETI CARE STAY INDEPENDENT AT HOME

PEACE OF MIND FOR FAMILIES

Receive the support you need while continuing to live safely and comfortably in familiar surroundings.

Dependable caregivers provide support while giving loved ones confidence and time to recharge.

HELP WITH EVERYDAY ACTIVITIES

FLEXIBLE CARE THAT FITS YOUR NEEDS

Assistance with bathing, dressing, meal preparation, transportation, medication reminders, and more.

Whether you need a few hours each week or 24-hour care, we're here when you need us.

PERSONALIZED CARE. INDEPENDENT LIVING. Whether you're planning ahead or looking for support today, Serengeti Care provides personalized in-home care that helps you remain safe, independent, and connected in the comfort of your own home.

Let’s create a care plan that’s right for you.

541-588-4355

LEARN MORE

www.serengeticare.com

ACCESSING IN-HOME CARE Oregon Project Independence-Medicaid (OPI-M) is a Medicaid-funded program for eligible seniors 60+ and adults with physical disabilities who require assistance with their daily living activities and want to remain in their home. OPI-M provides in-home services and, depending on need, can also provide community services such as emergency response systems, meal delivery, home safety modifications, and personal care. There is no fee for this program and the Medicaid Estate Recovery Program is not applicable to OPI-M beneficiaries.

2225 NE Lancaster Dr, Salem OR 97305 www.accesstechnologiesinc.org

Advanced Mobility of Bend 541-382-6016 1045 NE 3rd St, Bend OR 97701 www.advancedmobilityofbend.com

All Set Upgrades LLC 541-977-3266 www.allsetupgrades.com allsetupgrades@gmail.com Certified Aging in Place Specialist. Helping people live comfortably at home. See ad on page 88

IDENTIFYING OPTIONS

In Central Oregon, the Council on Aging partners with Oregon’s Department of Human Services (DHS) to implement OPI-M. DHS manages applications and eligibility, and both organizations provide case management.

The Council on Aging provides free Options Counseling to help you and your loved ones understand the services, supports, and resources available for seniors as needs change. Our options counselors can help you explore choices related to in-home care, long-term services and supports, housing options, caregiving resources, and other community programs.

541-678-5483 www.councilonaging.org/OPIM Eligibility: DHS (see page 14)

541-678-5483 www.councilonaging.org/ options-counseling

Directions 2026–2028

Bath Techs 541-639-9497 www.bathtechs.com bathtechs@yahoo.com Bath Techs specializes in remodeling and revitalizing bathrooms to meet the needs of individuals with strength or mobility challenges. See ad on page 87

Central Oregon Veterans Outreach 541-383-2793 61510 S Hwy 97 Ste 100, Bend OR 97702 www.covo-us.org

To become a paid family caregiver, your loved one must first qualify for a program that covers in-home care, such as Medicaid Long-Term Care, Oregon Project Independence, or Veterans Benefits. To start, the person receiving care applies through the local Department of Human Services (DHS) Aging and People with Disabilities office or the Veterans Affairs (VA) office to determine physical and financial eligibility. If approved, the state or agency assigns care hours. From there, you must complete provider enrollment requirements, such as background checks, registration, and orientation. Family caregivers can also seek employment directly through a private in-home care agency servicing their loved one. More information: 541-678-5483 Eligibility: DHS (see pages 14) or VA (see pages 118)

541-678-5483

www.CouncilOnAging.org

Home Healthcare and In-Home Assistance

Provides assistance to veterans and those in need, as available. Donations can include medical supplies such as power chairs, walkers, and hospital beds.

GETTING PAID AS A FAMILY CAREGIVER

First Presbyterian Church of Bend 541-382-4401 230 NE 9th St, Bend OR 97701 www.bendfp.org

Bend Senior Care Management

Loans out various medical equipment to those in need for no charge. Typical loans are for approximately six weeks, but this may be negotiable. Items may include wheelchairs, walkers, crutches, bedside commodes, shower and tub benches. Call first to check availability.

Independent Living Aids 800-537-2118 www.independentliving.com

Medic Alert Foundation 800-432-5378 5226 Pirrone Ct, Salida CA 95368 www.medicalert.org

Oregon Public Utility Commission Telecommunication Devices Access Program 800-848-4442 • 800-648-3458 (TTY) 971-239-5845 (VP) www.tdap.oregon.gov Offers specialized telephone equipment or tablets at no cost to Oregon’s residents who have a loss in hearing, mobility cognition, vision, and speech.

NEEDS ASSESSMENT/ CARE MANAGEMENT

Directions 2026–2028

541-782-8381 505 SW Mill View Way Ste 250, Bend OR 97702 www.bendseniorcaremanagement.com A geriatric care management organization that provides tools, support, and resources to help seniors and their loved ones navigate the aging process. See ad below

Oregon Home Care Commission Registry and Referral System 877-867-0077 500 Summer St NE E-15, Salem OR 97301 www.or-hcc.org

An online Registry and Referral System of people interested in doing in-home work.

Oregon Project Independence - Medicaid, Council on Aging of Central Oregon 541-678-5483 1036 NE 5th Street, Bend OR 97701 www.councilonaging.org

FORECLOSURE ASSISTANCE Mediation Case Manager, Oregon Foreclosure Avoidance Program 855-658-6733 www.foreclosuremediationor.org Guides homeowners through foreclosure by connecting them with a housing counselor, assisting with financial paperwork, and arranging a neutral meeting with their lender.

Oregon Homeowner Assistance Fund 800-453-5511 www.oregonhomeownerassistance.org Provides mortgage relief grants to eligible Oregon homeowners facing financial hardship and at risk of foreclosure. NeighborImpact is the Central Oregon partner.

HOME REPAIR AND REHABILITATION Advanced Mobility of Bend 541-382-6016 1045 NE 3rd St, Bend OR 97701 www.advancedmobilityofbend.com

541-678-5483

www.CouncilOnAging.org

Housing and Support Services

A free, Medicaid-funded program that provides essential in-home and community services to help eligible seniors and physically disabled adults remain safely in their homes. In Central Oregon, the Council on Aging partners with Oregon’s Department of Human Services (DHS) to implement OPI-M. DHS manages applications and eligibility, and both organizations provide case management.

Housing and Support Services

All Set Upgrades LLC

Bend Fire & Rescue

541-977-3266 www.allsetupgrades.com allsetupgrades@gmail.com

541-322-6300 1212 SW Simpson Ave, Bend OR 97702 www.bendoregon.gov/fire

Certified Aging in Place Specialist. Helping people live comfortably at home. See ad below

Bath Techs 541-639-9497 www.bathtechs.com bathtechs@yahoo.com Specializing in shower and bath remodeling for those who wish to age in place. Offering customizable showers to meet specific needs using grab bars, hand held showers, and seats. See ad on page 87

Directions 2026–2028

Safety Outreach for Seniors is a free program offered by Bend Fire & Rescue to help you live longer independently and feel safer and more comfortable in your home. Trained volunteers provide in-home safety checks to spot tripping and fire hazards in your home, and inspect or replace smoke and carbon monoxide alarms. See ad below

Ryan Frank, Upright Build Co. 541-280-3983 www.uprightbuilder.com

HOME BUYER AND RENTAL ASSISTANCE Central Oregon Veterans Outreach 541-383-2793 61510 S Hwy 97 Ste 100, Bend OR 97702 www.covo-us.org Promote housing stability among very low-income Veterans and their families. Resources include case management, eviction prevention assistance, deposit, rental and utility assistance, and connection to Veteran services.

Habitat for Humanity www.habitat.org

• Bend-Redmond Office 541-385-5387 224 NE Thurston Ave, Bend OR 97701

• Sisters Office 541-549-1193 141 W Main Ave, Sisters OR 97759

• Sunriver/Newberry Office

503-515-2397 P.O. Box 18222, Portland OR 97218 www.homeshareoregon.org Connects homeowners who have space to share with renters seeking affordable housing. All parties go through background checks.

Housing Works 541-923-1018 • 866-327-8877 (TTY) 405 SW 6th St, Redmond OR 97756 www.housing-works.org Administers the HUD Housing Choice Voucher program for Central Oregon.

NeighborImpact www.neighborimpact.org See full listing on page 14

• Rent Assistance Program 541-548-2380 Offers deposit or rental assistance as funds are available. Applications are available at all NeighborImpact locations.

• HomeSource 541-323-6567 Offers programs, services, and access to resources on rent assistance and home ownership.

Oregon Department of Revenue • Senior Citizens Property Tax Deferral 503-945-8348

541-593-5005 56835 Venture Lane #105S, Sunriver OR 97707 541-678-5483

www.CouncilOnAging.org

Housing and Support Services

Works in partnership with people in need to build simple, decent shelter that is sold to partner families at no profit, through affordable, no-interest mortgages. Home repair services may be available. Offices also run ReStores which sell discounted home improvement items.

Home Share Oregon

Disabled or senior homeowners can apply to borrow from the State of Oregon to pay property taxes to the county. Oregon Department of Revenue will pay qualified applicants' county property taxes on November 15 of each year.

• Veteran's Property Tax Exemption 503-378-4988 • 800-356-4222 Offers Veteran's Property Tax Exemption if you are a disabled veteran or the surviving spouse of a veteran.

Oregon Housing and Community Services 503-986-2000 725 Summer St NE Ste B, Salem OR 97301 www.oregon.gov/ohcs Provides information on financing single-family homes, rental housing assistance, low-cost rental housing by community and section 8 services.

Rooted Homes 458-202-4598 150 NE Hawthorne Ave #110, Bend OR 97701 www.rootedhomes.org

Thrive Central Oregon 541-728-1022 P.O. Box 1815, Bend OR 97709 www.thrivecentraloregon.org Helps individuals and families find, apply for, and navigate the housing options and financial supports.

Directions 2026–2028

HOUSING LAW Eviction Defense Project, Oregon Law Center 888-585-9638 520 SW Sixth Ave Ste 1130, Portland OR 97204 www.oregonlawcenter.org/ eviction-defense-project Program specific to helping low-income tenants facing eviction court cases.

Fair Housing Council of Oregon 503-223-8197 ext. 2 1221 SW Yamhill St Ste 305, Portland OR 97205 www.fhco.org Statewide nonprofit that helps protect Oregonians from illegal housing discrimination by providing education, advocacy, and support related to fair housing rights and laws.

Lawyer in the Library Program, Deschutes Public Library 541-617-7057 www.deschuteslibrary.org/services/ lawyerinthelibrary Partners with the Deschutes County Access to Justice Committee to offer free 30-minute online consultations with an attorney offering general legal information or referrals.

Legal Aid Services of Oregon See full listing on page 97

• Bend Office 541-385-6944 42 NW Greeley Ave, Bend OR 97703 Serves Crook, Deschutes, and Jefferson counties and Warm Springs Reservation.

SENIOR/DISABLED/ LOW-INCOME HOUSING The following residences offer accomodations for low- to moderateincome older adults and people with disabilities. Rents are generally calculated based on a person's income. Older adults must be able to live independently. All listing details are verified and accurate at the time of publication.

Crest Butte Apartments 541-389-9107 1695 NE Purcell Blvd Ste 13, Bend OR 97701

Discovery Park Lodge 541-312-9940 2868 NW Crossing Dr, Bend OR 97701

Eastlake Village 541-797-7225 675 NE Bellevue Dr, Bend OR 97701

Greenwood Manor

Housing and Support Services

Bend

458-206-8184 198 SW 18th St, Bend OR 97702

541-389-2712 2248 NE 4th, Bend OR 97701

Ariel Glen 541-383-3262 1700 SE Tempest Dr, Bend OR 97702

Ariel South 541-383-3262 1707 SE Tempest Dr, Bend, OR 97702

Azimuth 315 541-797-0177 2155 NW Labiche Ln, Bend OR 97703

Canal Commons 458-292-2132 21192 NE Thornhill Ln, Bend OR 97701

Healy Heights 541-213-2126 1900 NE Bear Creek Rd, Bend OR 97701

Legacy Landing 541-728-0115 1475 NE Forbes RD Ste 110, Bend OR 97701

Moonlight Townhomes 541-550-7907 2140 NE Moonlight Dr, Bend OR 97701

Mountain Laurel Lodge 541-389-7800 990 SW Yates Dr, Bend OR 97702

College View 541-678-5483

www.CouncilOnAging.org

Phoenix Crossing

Huntington Apartments

541-550-7812 1475 NE Forbes Rd, Bend OR 97701

458-600-7507 51771 Huntington Rd, La Pine OR 97739

Pilot Butte Retirement Center

Little Deschutes Lodge

541-383-4674 • 800-714-9177 1350 NE 27th St, Bend OR 97701

541-536-5400 51725 Little Deschutes Ln, La Pine OR 97739

Pilot Butte Village

Madras

541-388-1239 1975 Sams Loop Ste 3, Bend OR 97701

Quimby St. Apartments 541-382-9046 455 NE Quimby St, Bend OR 97701

Stillwater Crossing Apartments

Canyon Villa Estates 541-475-3202 306 SW C St, Madras OR 97740

Golden Age Manor 541-475-3202 289 SW C St, Madras OR 97740

Madison

458-254-5734 60847 SW Atwood Dr, Bend OR 97702

541-475-3007 950 SW Madison St, Madras OR 97741

The Parks at Eastlake

Madras Senior Apartments

541-633-7592 680 NE Bellevue Dr, Bend OR 97701

541-323-3497 808 SW Madison St, Madras OR 97741

Vintage at Bend

Willow Creek

541-617-3985 611 NE Bellevue Dr, Bend OR 97701

541-475-2028 410 NE Oak St, Madras OR 97741

La Pine

Prineville

Hawks View Estates

Barnes Butte Vista

541-907-1024 51750 Little Deschutes Ln, La Pine OR 97739

Directions 2026–2028

541-362-8741 1050 NE Peters Rd, Prineville OR 97754

Cottonwood Apartments

541-447-1320 705 NW 10th St, Prineville OR 97754

541-504-4108 211 NW Greenwood Ave, Redmond OR 97706

Grasshopper Village

Redmond Triangle

541-382-9046 850 NW 10th St, Prineville OR 97754

541-923-2142 787 NW Canal Blvd, Redmond OR 97756

Iron Horse Lodge

Reindeer Meadows

514-447-1590 435 NE Wayfinder Way, Prineville OR 97754

541-923-4576 1601 SW Reindeer Ave, Redmond OR 97756

Ridgeview Commons

Ridgemont

541-416-1515 449 NE Ridgeview Ct, Prineville OR 97754

541-548-7282 (TTY) 2210 SW 19th Street, Redmond OR 97756

Riverside Apartments

Silvergate Apartments

541-362-8741 635 S Main St, Prineville OR 97754

541-385-1515 2001 SW Salmon Ave, Redmond OR 97756

Redmond Brentwood Manor 541-504-4108 1121 SW Kalama Ave, Redmond OR 97756

Bridge Meadows 541-504-4108 1475 NE Forbes Rd Ste 110, Bend OR 97701

Cook Crossing 541-504-4108 1250 SW Veterans Way, Redmond OR 97756 541-678-5483

Housing and Support Services

Desert Gardens

Wintergreen Apartments 541-548-7816 (TTY) 2050 SW Timber Ave, Redmond OR 97756

Sisters Ponderosa Heights 541-904-0267 601 N Brooks Camp Rd, Sisters OR 97759

Tamarack Village 541-549-0143 555 N Larch St, Sisters OR 97759 www.CouncilOnAging.org

UTILITY ASSISTANCE Most utility companies have types of assistance programs or will work with other agencies to assist customers in paying bills. Contact your local utility companies for more information.

Cascade Natural Gas, Energy Discount and Grant Programs 888-522-1130 8113 W Grandridge Blvd, Kennewick WA 99336 www.cngc.com/help Cascade Natural Gas provides incomequalified customers with monthly bill discounts up to 95% and grants to help with up to 90% of a customer’s past due balance. See ad on page 95

NeighborImpact 541-548-2380 2303 SW 1st St, Redmond OR 97756 See full listing on page 14

• Home Energy Assistance Program 541-504-2155 www.neighborimpact.org/ housing-help/ Offers assistance to income-qualified households for electricity, natural gas, propane, oil, wood, and pellets. Must meet eligibility requirements.

Directions 2026–2028

• Home Weatherization Program 541-316-2034 www.neighborimpact.org/get-help Provides free retrofit repair services which can include adding insulation, sealing leaky ducts, and repairing heating systems for income-qualified clients. Weatherization staff conduct an on-site energy audit which is then used to determine which measures will save you the most money on your utility bill.

• Heat Pump Grant and Rebate program 541-548-2380 www.neighborimpact.org/get-help Increase access to energy-efficient heat pumps in order to provide energy savings to Central Oregon households. Limited funding available for the program.

Salvation Army 541-389-8888 541 NE Dekalb St, Bend OR 97701 www.bend.salvationarmy.org Provides food pantry and limited utility assistance.

St. Vincent de Paul See full listing on page 33

Did you know that Cascade Natural Gas offers programs to lower your monthly bill? Qualifying customers may receive up to 95% off their monthly bill for 24 months and a grant covering up to 90% of a past due balance. No paperwork required, just share your income and household size.

Call 888-522-1130 to apply. Housing and Support Services

Scan the QR code for more infomation or visit www.cngc.com/help

541-678-5483

www.CouncilOnAging.org

Jefferson County Courthouse

Legal Assistance and Information For legal advice, always consult an attorney. ATTORNEY LOCATOR National Elder Law Foundation 520-881-1076 www.nelf.org Listing of elder law and special-needs law attorneys who are certified by the National Elder Law Foundation.

Oregon State Bar Lawyer Referral Service 800-452-7636 • 503-684-3763 www.osbar.org/public/ris Lawyer Referral Service offers assistance in over 100 areas of law and makes referrals to nearby attorneys.

COURTHOUSES Crook County Courthouse 541-447-6541 260 NW 2nd St Ste 300, Prineville OR 97754

Deschutes County Circuit Court 541-388-5300 1100 NW Bond St, Bend OR 97703

Directions 2026–2028

541-475-3317 129 SW E St, Madras OR 97741

DISPUTE RESOLUTION Community Solutions of Central Oregon 541-383-0187 1010 NW 14th St Ste 100, Bend OR 97703 www.solutionsco.org Provides confidential education and mediation service for a modest fee. No one is turned away because of inability to pay. Also offers mediation training.

GUARDIANSHIP Central Oregon Guardian Assistance Program 541-420-4930 225 SW Scalehouse Loop Ste 103, Bend OR 97702 www.co-gap.com Provides pro bono guardianship services to Central Oregonians with limited means who are incapacitated and as a result, unable to make medical, housing, and financial decisions for themselves.

LEGAL SERVICES The Commons Law Center 503-850-0811 www.thecommonslawcenter.org Provides legal services for family law, estate planning, and probate throughout Oregon.

De Alicante Law Group 541-390-8961 19570 Amber Meadow Dr Ste 140, Bend OR 97702 www.dealicante.com

Lawyer in the Library Program, Deschutes Public Library 541-617-7057 lawlibrary@deschuteslibrary.org

Practice includes trusts, probate, business, and estate tax legal issues. See ad, inside front cover

Partners with the Deschutes County Access to Justice Committee to offer free 30-minute online consultations with an attorney offering general legal information or referrals.

Horner Law

Legal Aid Services of Oregon

541-382-4980 250 NW Franklin Ave Ste 101, Bend OR 97703 www.hornerlawllp.com Legal counsel and expertise in the areas of estate and tax planning, probate and trust administration, and elder law. See ad below

541-385-6950 • 800-678-6944 42 NW Greeley Ave, Bend OR 97703 www.lasoregon.org Provides civil legal help to low income Oregonians through regional offices and specialized statewide hotlines and programs.

LEGAL COUNSEL AND EXPERTISE IN THE AREAS OF ESTATE AND TAX PLANNING, PROBATE AND TRUST ADMINISTRATION, AND ELDER LAW. WITH OVER 40 YEARS OF COLLECTIVE EXPERIENCE, YOU CAN RELY ON US TO GET YOU THE BEST POSSIBLE RESULT.

Megan Horner, JD MBA Jessica Cherry, JD Julie Gregory, JD

CONTACT:

HORNERLAWLLP.COM

250 NW FRANKLIN AVENUE, SUITE 101 BEND, OREGON 97703 541.382.4980 PHONE 541.382.9060 FAX

541-678-5483

Legal Assistance and Information

PROVIDING LEGAL EDUCATION ASSISTANCE The Council on Aging partners with the Access to Justice Committee, Lawyer in the Library, and other legal service providers to offer free legal education through the Senior Law Project. These 30-minute, one-on-one sessions are an opportunity to discuss subjects like wills, power of attorney, and trusts with a licensed attorney. 541-678-5483 www.councilonaging.org/ senior-law-project www.CouncilOnAging.org

KEY LEGAL TERMS AND ESTATE TOOLS Conservatorship: A court-supervised arrangement where a judge appoints a person or entity (a "conservator") to manage the finances of someone who is mentally or physically incapable of doing so themselves. A conservator can be a family member, a friend, a private professional, or a corporate entity like a bank or trust company. Guardian: A person appointed by the court to make healthcare and personal care decisions for an individual who lacks the mental capacity to make those decisions for themselves. Intestate: Legal terminology for dying without a valid will. When this happens, state intestate succession laws dictate how the deceased person's estate assets are distributed, typically prioritizing the closest living relatives. Living Trust: A legal structure created during a person’s lifetime to hold and manage their assets. It is fully amendable and revocable by the creator during their life. Assets held within a living trust bypass the public, time-consuming probate process upon death and are distributed directly to beneficiaries. While efficient and private, they can be more expensive to establish than a standard will.

Directions 2026–2028

Personal Representative: A personal representative can be named in a will to ensure that the decedent’s estate is distributed according to their wishes. If no personal representative is named, the court will appoint an administrator. Powers of Attorney (POA): A legal document granting a trusted agent the authority to manage someone's financial and legal affairs. In Oregon, financial powers of attorney are automatically durable, meaning they remain valid even if the creator becomes mentally or physically incapacitated. All powers of attorney expire immediately upon the creator's death and cannot be used as a substitute for a will or trust. Probate: The formal court-supervised process used to validate a deceased person's will, settle their outstanding debts, and legally transfer title of their assets to their heirs. Representative Payee: A person or organization appointed to receive Social Security, Disability or Supplemental Security Income benefits on behalf of someone who can't manage their own benefits. Will: A legal document that specifies exactly how assets held solely in your name should be distributed after your death.

Legal Issues for Older Adults, Oregon State Bar

dignity of residents living in Oregon's licensed long-term care facilities.

800-452-8260 16037 SW Upper Boones Ferry Rd, Tigard OR 97224 www.osbar.org

Martin & Richards, PLLC

An Oregon legal information and reference guide focusing on issues of direct concern to seniors: health care, wills, housing, property management, and age discrimination.

Long-Term Care Ombudsman Program 800-522-2602 • 503-378-6533 3855 Wolverine St NE Ste 6, Salem OR 97305 www.oltco.org Protects individual rights, enhances quality of life, improves care, and promotes

• Seven out of ten seniors will need long-term care. • The vast majority of seniors are unprepared to meet their long-term care needs. • Taking care of the one in need of long-term care is burden enough. • Paying for the care and the drain on assets only compounds the situation. • Why face the threat by being unprepared? • Know your options now before the crisis. • Call 541-388-3877 for your free long-term care consultation now!

Will Dennis Attorney at Law

438 NE Irving Ave. Bend, OR 97701 Ph: 541-388-3877 wd@willdennislaw.com

“Protecting Seniors and Their Families from the High Cost of Long-Term Care”

541-678-5483

Elder law attorneys specializing in guardianship, conservatorship, trust administration, probate and estate planning.

Oregon Law Help www.oregonlawhelp.org Provides information on housing and family law, as well as information on other civil legal issues in Oregon. Also provides a referral database of free or low-cost legal help in Oregon.

Senior Law Project, Council on Aging of Central Oregon

Legal Assistance and Information

“THE LONG-TERM CARE CRISIS” ™

541-241-7673 694 N Larch St #2351, Sisters OR 97759 www.cascadialawyers.com

541-678-5483 1036 NE 5th St, Bend OR 97701 www.councilonaging.org/ senior-law-project Offers free legal advice at senior centers across Central Oregon. These 30-minute, in-person sessions are an opportunity to discuss subjects like wills, power of attorney, and trusts.

Will Dennis, Attorney at Law 541-388-3877 438 NE Irving Ave, Bend OR 97701 www.willdennislaw.com Practice focuses on estate, longterm care and special needs planning. See ad this page

www.CouncilOnAging.org

NOTARY Bend Mobile Notary & More 541-771-1937 2660 NE Hwy 20 Ste 610, PMB 1010, Bend OR 97701 www.bendmobilenotary.com Certified in Estate Planning Document signings and My Life & Wishes™ Legacy Vault services, helping families create clarity, organization, and peace of mind when it matters most. See ad this page

Homes

Bend Hospitals

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Other Legal Documents Apostille Services Exclusive Partner: Legacy Vault by My Life & Wishes

Organized, Secure User-friendly Storage, For All of Your Important Information Estate Documents All Financial Information Video Time Capsule for Your Family Veterans’ Benefit Information 24/7 Access From Anywhere in the World! Providing Clarity, Not Chaos, When It Matters Most Use code: COAD for $10 Discount

CALL OR TEXT TO SCHEDULE

(541) 771-1937

lorraine@bendmobilenotary.com www.bendmobilenotary.com I am not an attorney licensed to practice law. I am not allowed to draft legal records, give advice on legal matters, including immigration, or charge a fee for those activities.

Madras Chamber of Commerce

Recreation BUSINESS RESOURCES Bend Chamber of Commerce 541-382-3221 1567 SW Chandler Ave, Bend OR 97702 www.bendchamber.org

La Pine Chamber of Commerce 541-536-9771 51375 Huntington Rd, La Pine OR 97739 www.lapine.org

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Directions 2026–2028

541-475-2350 274 SW 4th St, Madras OR 97741 www.madraschamber.com

Prineville Crook County Chamber of Commerce 541-447-6304 185 NE 10th St, Prineville OR 97754 www.prinevillechamber.com.

Redmond Chamber of Commerce 541-923-5191 446 SW 7th St, Redmond OR 97756 www.visitredmondoregon.com

Sisters Chamber of Commerce

Lions International

541-549-0251 257 S Pine St, Sisters OR 97759 www.sisterscountry.com

630-571-5466 www.lionsclubs.org

FRATERNAL ORGANIZATIONS

630-906-3658 www.mooseintl.org

Elks

Moose International

• #384 - Bend Lodge 541-382-7511 61357 S Hwy 97, Bend OR 97702 www.bendmooselodge.com

773-755-4700 www.elks.org

• Bend Lodge 541-389-7438 63120 Boyd Acres Rd, Bend OR 97701

• Madras Lodge 541-475-6046 262 SW 2nd St, Madras OR 97741

• Prineville Lodge

Kiwanis International www.kiwanis.org

• Prineville Club www.prinevillekiwanis.org

• Redmond Club www.redmondkiwanis.org

• Sisters Club www.sisterskiwanis.org

541-678-5483

541-536-3388 52510 Drafter Rd, La Pine OR 97739

• #323 - Redmond Lodge 541-923-1716 3199 N Hwy 97, Redmond OR 97756

Recreation

541-447-7088 151 N Main St, Prineville OR 97754

• #2093 - La Pine Lodge

Soroptomist International www.soroptimist.org

• Bend Club www.sibend.org

Rotary International www.rotary.org

• Bend Club www.greaterbendrotary.org

• Bend Mt. Bachelor Club www.mtbachelorrotary.org

www.CouncilOnAging.org

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• Redmond Club www.redmondoregonrotary.com

• Sisters Club www.sistersrotary.org

• Sunriver Cliub www.sunriver-lapinerotary.org

MUSEUMS A.R. Bowman Museum 541-447-3715 246 N Main St, Prineville OR 97754 www.crookcountyhistorycenter.org

Deschutes Historical Museum 541-389-1813 129 NW Idaho Ave, Bend OR 97703 www.deschuteshistory.org

The High Desert Museum 541-382-4754 59800 US-97, Bend OR 97702 www.highdesertmuseum.org

The Museum at Warm Springs 541-553-3331 2189 US-26, Warm Springs OR 97761 www.museumatwarmsprings.org

Three Sisters Historical Society and Museum 541-549-1403 151 N Spruce St, Sisters OR 97759 www.threesistershistoricalsociety.org

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Directions 2026–2028

NATURE CENTERS Sunriver Nature Center and Observatory 541-593-4394 57245 River Rd, Sunriver OR 97707 www.snco.org

OUTDOOR SPORTS Bend Elks 541-312-9259 401 SE Roosevelt Ave, Bend OR 97702 www.bendelks.com

Bend Pickleball Club www.bendpickleballclub.com

Central Oregon Trail Alliance P.O. Box 555, Bend OR 97709 www.cotamtb.com

Deschutes Land Trust 541-330-0017 210 NW Irving Ave Ste 102, Bend OR 97703 www.deschuteslandtrust.org

Oregon Adaptive Sports 541-306-4774 345 SW Cyber Dr Ste. 103, Bend OR 97702 www.oregonadaptivesports.org Creates access to high-quality outdoor recreation experiences to individuals with disabilities.

PARKS AND RECREATION

www.lapineparks.org

Bend Park and Recreation District

541-475-4253 1195 SE Kemper Way, Madras OR 97741 www.macrecdistrict.com

541-389-7275 799 SW Columbia St, Bend OR 97702 www.bendparksandrec.org Maintains and operates more than 3,600 acres of developed and undeveloped parkland including 86 parks/open spaces, four recreation centers, and 90 miles of trail. See ad on page 104

• Larkspur Community Center 541-389-7275 1600 SE Reed Market Rd, Bend OR 97702 bendparksandrec.org/larkspur

Crook County Parks and Recreation Department 541-447-1209 • 541-447-7546 (Pool) 296 S Main St, Prineville OR 97754 www.ccprd.org

La Pine Parks and Recreation 541-536-2223 16405 1st St, La Pine OR 97739

National Recreation Reservation Service 877-444-6777 www.recreation.gov

Oregon Parks and Recreation 800-551-6949 www.oregon.gov/OPRD

Oregon State Parks 503-986-0707 www.stateparks.oregon.gov

Redmond Area Park and Recreation District

Recreation

Owned and managed by Bend Park and Recreation District, Larkspur is a vibrant place where people of all ages, interests, and abilities can gather for lifelong fitness, learning, and recreation. Continuing the legacy of the Bend Senior Center, it further enhances opportunities for older adults in our community.

Madras Aquatic Center

541-548-7275 465 SW Rimrock Way, Redmond OR 97756 www.raprd.org

Sisters Park & Recreation District 541-549-2091 611 E Cascade Ave, Sisters OR 97759 www.sistersrecreation.com

U.S. Forest Service www.fs.usda.gov

• Deschutes National Forest 541-383-5300 541-678-5483

www.CouncilOnAging.org

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TAKE A TOUR !

play for life at Larkspur Community Center You’re invited to join fun, invigorating activities and connect with others at the Larkspur Community Center. With a warm water pool, indoor walk/ jog track, fitness center, group exercise rooms and classrooms, Larkspur is a vibrant place where the community comes together for wellness, lifelong learning and play with an emphasis on social and therapeutic fitness activities for older adults. Visit the facility in person or online and discover everything Larkspur has to offer.

1600 SE Reed Market Rd. | Bend Tour information and more at bendparksandrec.org/larkspur

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p. 541-388-1133

Directions 2026–2028

FITNESS & WELLNESS

LIFELONG LEARNING

SOCIAL ACTIVITIES

SWIMMING & AQUATICS

63095 Deschutes Market Rd, Bend OR 97701 www.fs.usda.gov/deschutes

• Ochoco National Forest and Crooked River National Grassland 541-416-6500 3160 NE 3rd St, Prineville OR 97754 www.fs.usda.gov/ochoco

PETS Brightside Animal Center 541-923-0882 1355 NE Hemlock Ave, Redmond, OR 97756 www.brightsideanimals.org

Fences for Fido

FIXBend

541-447-7178 1280 Tom McCall Rd, Prineville OR 97754 www.thehso.org

SNIP Central 250 NW 7th St, Redmond OR 97756 www.snipcentral.com

Street Dog Hero 910 SE Wilson Ave Ste A1, Bend OR 97702 www.streetdoghero.org

SENIOR CENTERS These centers around Central Oregon provide community connection for older adults and are an invaluable resource for services and referrals. Many of these spaces host activities, lunches, fitness programming and more. For a full listing of sites, please reference the listings in Advocacy and Information on pages 12–20.

413 NW Hill Rd, Bend OR 97701 www.fixbend.org

TOURISM

Furry Friends Foundation

www.visitbend.com

541-797-4023 412 E. Main Ave #4, Sisters, OR 97759 www.furryfriendsfoundation.org

Visit Bend Visit Central Oregon www.visitcentraloregon.com

Humane Society of Central Oregon 541-382-3537 61170 SE 27th St, Bend OR 97702 www.hsco.org 541-678-5483

www.CouncilOnAging.org

105

Recreation

503-621-9225 P.O. Box 80282, Portland OR 97280 www.fencesforfido.org

Humane Society of the Ochocos

Residential and Long-Term Care HOUSING OPTIONS Adult Day Services Thelma's Place 541-548-3049 1350 NW Canal Blvd, Redmond OR 97756 www.thelmasplacedaycenter.org

Adult Foster Homes Adult foster homes traditionally care for two to five residents at a time in a residential home setting. For a complete list of adult foster homes in Central Oregon, call the Council on Aging at 541-678-5483.

Community Living Bend Awbrey Place Assisted Living & Memory Care, Caring Places Management 541-317-8464 2825 Neff Rd, Bend OR 97701 www.caringplaces.com Levels of Care: Assisted Living, Memory Care

Brookdale Bend 541-385-4717 1099 NE Watt Way, Bend OR 97701 www.brookdale.com Levels of Care: Memory Care

106

Directions 2026–2028

Cascades of Bend Retirement Community, Cascade Living Group 541-389-0046 1801 NE Lotus Dr, Bend OR 97701 www.cascadesofbend.com Levels of Care: Assisted Living, Memory Care

Desert Sage Retirement 541-385-8500 1010 NE Purcell Blvd, Bend OR 97701 www.desertsageretirement.com Levels of Care: Assisted Living, Independent Living, Memory Care

Fox Hollow Independent and Assisted Living, Regency Pacific 541-550-7614 2599 NE Studio Rd, Bend OR 97701 www.regency-pacific.com Levels of Care: Assisted Living, Independent Living

Mill View Memory Care 458-202-7020 1290 SW Silver Lake Blvd, Bend OR 97702 www.millviewbend.com A boutique neighborhood community that treats your family like our family. See ad on page 107 Levels of Care: Memory Care

Mt. Bachelor Assisted Living and Memory Care, Brightwater Senior Living

Family taking care of family Mill View is not just a beautiful community; it has become a second home for our family. The environment is peaceful and comfortable, but the staff makes Mill View special. They go out of their way to ensure every resident feels valued and every family member feels supported.

(458) 202- 7020 541-678-5483

Residential and Long-term Care

Welcome to Mill View Memory Care! We are a family-owned and operated stand-alone memory care community based in the heart of Bend, OR. Our mission is to provide compassionate and individualized care to our residents, ensuring a safe and nurturing environment.

MILL VIEW MEMORY CARE 1290 SW SILVER LAKE BLVD, BEND, OR 97702 MILLVIEWBEND.COM

www.CouncilOnAging.org

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541-388-9800 20215 Powers Rd, Bend OR 97702 www.brightwaterseniorliving.com Levels of Care: Assisted Living, Memory Care

Pacific Living Centers, Bend 541-383-4400 2853 NE Conners Ave, Bend OR 97701 www.pacificlivingcenters.com Levels of Care: Memory Care

Prestige Senior Living High Desert, Prestige Care 541-312-2003 2660 NE Mary Rose Pl, Bend OR 97701 www.prestigecare.com Levels of Care: Assisted Living CA R I N G S TA F F | M O N T H-TO-M O N T H R E N T R E S TA U RA N T-S TY L E D I N I N G W I T H 3 M E A L S A DAY

STONE LODGE

in Retirement

MAKE YOUR NEST EGG GO FURTHER

Our independent living community includes numerous features in one reasonable monthly rent, such as inspiring programs, motivating activities, delicious meals and socializing opportunities. Come see how we compare.

MAKE EVERY DOLLAR COUNT. CALL TO SCHEDULE YOUR VISIT: 541-325-4771

Stone Lodge | 1460 NE 27th St., Bend, OR 97701 Independent Living | graciousretirementliving.com/bend

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Directions 2026–2028

Regency Village at Bend, Regency Pacific 541-317-3544 127 SE Wilson Ave, Bend OR 97702 www.regency-pacific.com Levels of Care: Assisted Living, Independent Living

Stone Lodge 541-803-6040 1460 NE 27th St, Bend OR 97701 www.seniorlivinginstyle.com Stone Lodge is a place to enjoy homecooked meals, game night, or a quiet evening with family and friends. It’s where you always feel comfortable, safe, and secure. Enjoy the benefits of living in a family environment, while maintaining independence and privacy. See ad on this page Levels of Care: Independent Living

Touchmark Mt. Bachelor Village 541-316-8445 19800 SW Touchmark Way, Bend OR 97702 www.touchmark.com Perched on the bluffs above the Deschutes River, the community offers spacious private cottages and lodge-style apartment homes. Residents enjoy resort-style independent living supported by a full continuum of services, including assisted living and memory care, providing peace of mind and personalized support should needs change over time. The result is a vibrant community where residents can live confidently, stay engaged, and enjoy every stage of retirement. See ad on the back cover Levels of Care: Assisted Living, Independent Living, Memory Care

Touchmark at Pilot Butte 541-668-7702 • 541-647-1964 1125 NE Watt Way, Bend OR 97701 www.touchmarkbend.com With inspiring views of Pilot Butte, spacious apartment homes and cottages, the community offers exceptional comfort and effortless sophistication designed to complement an active, fulfilling lifestyle. Enjoy resort-style independent living with opportunities to connect with others, stay active, dine well, and build meaningful relationships, all in a vibrant and welcoming environment. See ad on the back cover Levels of Care: Independent Living

Whispering Winds Retirement

Madras Chinook Place Assisted Living & Memory Care, Caring Places Management 541-475-6425 470 NE Oak St, Madras OR 97741 www.caringplaces.com Levels of Care: Assisted Living, Memory Care

East Cascade Retirement Community 541-475-2273 175 NE 16th St, Madras OR 97741 www.eastcascade.com

541-312-9690 2920 NE Conners Ave, Bend OR 97701 www.whisperingwinds.info

Levels of Care: Assisted Living, Independent Living, Memory Care

Levels of Care: Independent Living

541-475-7635 572 NE Oak St, Madras OR 97741 www.pacificlivingcenters.com

La Pine Comfort Village

Pacific Living Centers, Madras

Levels of Care: Memory Care

Prairie House, Prestige Senior Living 541-536-8559 51485 Morson St, La Pine OR 97739 www.prestigecare.com

Residential and Long-term Care

541-907-1858 16161 Burgess Rd, La Pine OR 97739 www.cbt-demo.com

Prineville Carriage Place Memory Care, Caring Places Management 541-416-0500 150 SE Williamson Dr, Prineville OR 97754 www.caringplaces.com Levels of Care: Memory Care

Levels of Care: Assisted Living, Memory Care

541-678-5483

www.CouncilOnAging.org

109

CONTINUUM OF CARE Adult Day Services: Planned programs that provide care, supervision, meals, activities, and social connection in a professional setting during the day. Adult day services can support older adults who need assistance or supervision while also providing respite and support for caregivers. Adult Foster Homes: Licensed residential homes that provide care and support for a small number of individuals, typically five or fewer. These homes offer assistance with activities of daily living, supervision, meals, and a shared living environment. Care providers often live in the home, and services are generally nonmedical. Assisted Living Facilities: Residential settings that provide support with daily activities while allowing residents to maintain as much independence as possible. Services may include meals, personal care, medication assistance, housekeeping, laundry, transportation, social activities, and 24-hour support. Residents typically have their own apartments or rooms and share common areas.

110

Directions 2026–2028

Independent Living: Residential communities designed for older adults who are generally able to live independently but want the convenience, social opportunities, and amenities of a community setting. Services vary but may include meals, activities, transportation, and maintenance support. Assistance with activities of daily living is typically not provided. Memory Care: Specialized residential settings designed to support people living with Alzheimer’s disease or other forms of dementia. These communities provide structured activities, trained staff, and enhanced safety features, such as secure entrances and exits, to support residents’ needs. Skilled Nursing Facilities: Licensed facilities that provide 24hour medical care, rehabilitation, and support from trained health professionals. Some people stay in a skilled nursing facility temporarily to recover after a hospitalization, surgery, or illness, while others may receive long-term care and support.

Pacific Living Centers, Prineville

Juniper Canyon Living

541-447-5816 228 SW Meadow Lakes Dr, Prineville OR 97754 www.pacificlivingcenters.com

541-569-4880 2930 NW 7th St, Redmond OR 97756 www.junipercanyonliving.com

Levels of Care: Memory Care

Juniper Springs Senior Living, Compass Living

Regency Village at Prineville, Regency Pacific 541-416-3600 830 NE Elm St, Prineville OR 97754 www.regency-pacific.com Levels of Care: Assisted Living, Independent Living

Redmond Brookdale Redmond 541-316-4400 1942 SW Canyon Dr, Redmond OR 97756 www.brookdale.com Levels of Care: Assisted Living, Independent Living, Memory Care

541-504-1600 3550 SW Canal Blvd, Redmond OR 97756 www.prestigecare.com

541-526-1819 590 NW 23rd St, Redmond OR 97756 www.compass-living.com Levels of Care: Assisted Living, Independent Living, Memory Care

Pacific Living Centers, Redmond 541-504-8855 1600 SW Rimrock Way, Redmond OR 97756 www.pacificlivingcenters.com Levels of Care: Memory Care

Regency Village at Redmond, Regency Pacific 541-923-5452 3000 SW 32nd St, Redmond OR 97756 www.regency-pacific.com Levels of Care: Assisted Living, Independent Living

Levels of Care: Assisted Living

Sisters

Country Side Living of Redmond

The Lodge Retirement Community, Artegan

541-548-3049 1350 NW Canal Blvd, Redmond OR 97756 www.countrysideliving.com Levels of Care: Memory Care

541-678-5483

541-549-5634 411 E Carpenter Ln, Sisters OR 97759 www.thelodgeretirementcommunity. com Levels of Care: Independent Living

www.CouncilOnAging.org

111

Residential and Long-term Care

Brookside Place, Prestige Care

Levels of Care: Assisted Living

Warm Springs High Lookee Lodge 541-553-1182 2321 Ollalie Ln, Warm Springs OR 97761 https://warmsprings-nsn.gov/program/ high-lookee-lodge/ Levels of Care: Assisted Living

Skilled Nursing Facilities Bend Transitional Care 541-382-0479 900 NE 27th St, Bend OR 97701 www.bendtransitionalcare.com

East Cascade Retirement Community 541-475-2273 175 NE 16th St, Madras OR 97741 www.eastcascade.com

Pilot Butte Rehabilitation Center, Regency Pacific 541-382-5531 1876 NE Hwy 20, Bend OR 97701 www.regency-pacific.com

Regency Care of Central Oregon, Regency Pacific 458-290-2901 119 SE Wilson Ave, Bend OR 97702 www.regency-pacific.com

112

Directions 2026–2028

Regency Prineville Rehabilitation and Nursing Center, Regency Pacific 541-447-7667 950 NE Elm St, Prineville OR 97754 www.regency-pacific.com

Regency Redmond Rehabilitation and Nursing Center 541-548-5066 3025 SW Reservoir Dr, Redmond OR 97756 www.regency-pacific.com

OVERSIGHT AND ADVOCACY Licensed Long-term Care Settings Search, Oregon Department of Human Services 503-373-2227 http://ltclicensing.oregon.gov Offers a searchable directory of adult foster homes, assisted living, residential care, and nursing facilities in Oregon with information on inspections, penalties, and substantiated complaint cases that have been completed.

State of Oregon LongTerm Care Ombudsman 800-522-2602 • 503-378-6533 830 D St NE, Salem OR 97301 www.oltco.org Protects individual rights, enhances quality of life, improves care, and promotes dignity of residents living in Oregon's licensed long-term care facilities.

CLARITY AND CARE WHEN IT MATTERS MOST

Free Senior Living Guidance EXPERT KNOWLEDGE OF SENIOR HOUSING OPTIONS • Independent Living • Assisted Living • Memory Care • Adult Care Homes We match the best options based on your needs, location and budget.

Anna Morrow

Senior Living Advisor

FREE of cost, hassle, worry and searching.

Anna@SeniorOneSource.net 20+ years experience

Find the right Senior Care option. Call today for FREE guidance!

Senior One Source is the Source for Senior Living Options

503-348-3285 SeniorOneSource.net

REFERRAL SERVICES A Place for Mom 866-847-6059 www.aplaceformom.com

A Senior Moment 541-408-0570 • 541-788-3487 www.aseniormoment.us

Senior One Source - Free Senior Living Guidance 503-348-3285 4326 SW Callaway Ct, Redmond OR 97756 www.senioronesource.net Provides free guidance with Senior Living Care options and resources. See ad on page 113

• La Pine Office 541-388-6322 51515 Huntington Rd, La Pine OR 97739

• Madras Office 541-475-3382 249 SW 3rd St, Madras OR 97741

• Prineville Office 541-447-7855 1595 E 3rd St Ste A-3, Prineville OR 97754

• Redmond Office 541-548-0140 3835 SW 21st Pl, Redmond OR 97756

Oregon Friendly Driver Training Course

Transportation

541-668-6138 www.oregonfriendlydriver.org

DRIVING INFORMATION

Trip Check

AARP Driver Safety Class 866-732-4213 x2 www.aarpdriversafety.org

Driver & Motor Vehicles, Oregon Department of Transportation 503-945-5000 www.oregon.gov/ODOT/DMV

• Bend Office 541-388-6322 63085 N Hwy 97 Ste 110, Bend OR 97701

114

Directions 2026–2028

800-977-6368 www.tripcheck.com

TRANSPORTATION OPTIONS Bus Cascade East Transit 541-385-8680 334 NE Hawthorne Ave, Bend OR 97701 www.cascadeseasttransit.com

Central Oregon's transit service providing fixed-route buses, Community Connector routes, recreational shuttles, and Dial-a-Ride services.

• Dial-a-Ride A curb-to-curb transportation service for eligible seniors and people with disabilities. Service coverage varies from area to area. All vans are wheelchair accessible. Registration is required.

• Veterans Healthcare Transportation Service Provides rides for eligible veterans in Central Oregon from their home to medical services including doctor appointments, the VA clinic, pharmacies, and other important healthcare destinations.

• Warm Springs Senior Transportation

Central Oregon Breeze 541-389-7469 www.cobreeze.com

Greyhound Bus Lines Hawthorne Station 541-923-1732 www.greyhound.com

541-678-5483

Pacific Crest Bus Lines 541-366-5110 www.pacificcrestbuslines.net

People Mover Grant County 541-575-2370 • 844-808-8964 (TTY) www.grantcountypeoplemover.com

POINT Intercity Bus Service Eastern Route 888-846-4183 www.oregon-point.com

Errand Service At Your Becon Call 541-350-0664 www.atyourbeconcall.net

Shuttle Service Disabled American Veterans 503-721-7804 www.dav.org

Transportation

Route 20 travels between Madras and Warm Springs, making multiple stops in each community and offering route deviations when requested in advance. Route 21 provides service between Warm Springs, Simnasho, and Kah-NeeTa Tuesday through Friday and connects with Route 20 in Warm Springs.

Senior discounts available with proof of age and special assistance available for passengers with disabilities.

Free transportation for medical appointments being paid for by the VA in the Portland area. Pick up available in Bend, Redmond, Terrebonne, Madras, and Warm Springs.

Enviro Shuttle 541-598-5384 60901 Brosterhous Rd, Bend OR 97702 www.enviroshuttle.com

www.CouncilOnAging.org

115

Road to Recovery American Cancer Society 800-227-2345 www.cancer.org/support-programsand-services/road-to-recovery.html Provides rides to patients who have no way to get to their cancer treatment. Call in advance to schedule.

Sisters Transportation and Ride Share (STARS) 541-904-5545 160 South Oak St Ste 100 PMB 162, Sisters OR 97759 www.starsride.org Provides free, volunteer-driven, nonemergency medical transportation to residents of Sisters Country who are unable to drive themselves.

Wheelchair and Special Needs Transportation Advanced Mobility of Bend 541-382-6016 1045 NE 3rd St, Bend OR 97701 www.advancedmobilityofbend.com

American Medical Transit 541-317-3915 2200 NE Neff Rd, Bend OR 97701 www.americanmedicaltransit.com

Dial-a-Ride, Cascade East Transit See full listing on page 114

116

Directions 2026–2028

Loving Lift Transportation 541-977-6886 www.mylovinghandsnemt.com

Modus Transportation 541-604-0838 850 NW 12th St, Bend OR 97703 www.modustransportation.com

Precious Cargo 541-233-3333 827 SE Business Way, Bend OR 97702 www.pcbend.com

Veterans Services MEDICAL RESOURCES Central Oregon Vet Center 541-749-2112 877-927-8387 (After Hours) 1645 NE Forbes Rd Ste 105, Bend OR 97701 www.va.gov Offers counseling resources for Veterans, service members, and their families at no cost in a non-medical setting.

Disability Advocate Group, Veterans Guide 888-982-1009 www.veteransguide.org

Provides comprehensive educational materials and direct access to a panel of expert counselors and legal professionals to obtain the maximum benefits when one leaves military service.

TRANSPORTATION

Veterans Administration Hospital, Portland VA Medical Center

541-385-8680 334 NE Hawthorne Ave, Bend OR 97701 www.cascadeseasttransit.com/about/ vet-rides

503-220-8262 3710 SW U.S. Veterans Hospital Rd, Portland OR 97239 www.va.gov/portland-health-care

Cascades East Transit, Veterans Healthcare Transportation Service

Provides health care services to veterans in Oregon.

Provides rides for eligible veterans in Central Oregon from their home to medical services including doctor appointments, the VA clinic, pharmacies, and other important healthcare destinations.

Veterans Outpatient Clinic Bend

Disabled American Veterans

541-647-5200 2650 NE Courtney Dr, Bend OR 97701 www.va.gov/portland-health-care Offers primary care, mental health and specialty health services such as audiology, physical therapy, sleep studies and more. No emergency services are available at this location.

PROPERTY TAX

503-378-4988 • 800-356-4222 Offers Veteran's Property Tax Exemption if you are a disabled veteran or the surviving spouse of a veteran.

Free transportation for medical appointments being paid for by the VA in the Portland area. Pick up available in Bend, Redmond, Terrebonne, Madras, and Warm Springs.

VETERANS AFFAIRS AND ORGANIZATIONS American Legion 800-433-3318 www.legion.org

• Crook County Post 29 541-447-5651 405 N Main St, Prineville OR 97754

• La Pine Post 45

541-536-1402 52532 Drafter Rd, La Pine OR 97739 541-678-5483

www.CouncilOnAging.org

117

Veterans Services

Oregon Department of Revenue, Veteran's Property Tax Exemption

503-721-7804 www.dav.org

• Redmond Post 44 541-548-5688 704 SW 8th St, Redmond OR 97756

• Sisters Post 86 541-549-1462 520 E. Cascade Ave, P.O. Box 682, Sisters OR 97759

Central Oregon Band of Brothers www.oregonbandofbrothers.com

Central Oregon Veterans Outreach (COVO) 541-383-2793 61510 S Hwy 97 Ste 100, Bend OR 97702 www.covo-us.org Serves, assists and creates support for the Veterans of Central Oregon, and to aid houseless, jobless and disadvantaged military Veterans, as well as the nonveteran homeless community.

Disabled American Veterans 503-412-4750 100 SW Main St, Portland OR 97204 www.dav.org Dedicated to empowering disabled and injured veterans to lead high-quality lives by providing free professional benefits assistance, local community support, and advocacy before government.

Military Officers Association of America 800-234-6622 www.moaa.org Serves members of the uniformed services, families, and survivors. Dedicated to preserving earned benefits for retired military and maintaining national defense.

Oregon Department of Veterans' Affairs 800-692-9666 • 503-373-2085 www.oregon.gov/odva

Central Oregon Veterans Ranch

U.S. Department of Veterans Affairs

541-706-9062 65920 61st St, Bend OR 97703 www.covranch.org

800-827-1000 (Toll-free) 800-829-4833 (TTY) 800-273-8255 (Crisis Line) www.va.gov

Helps veterans develop their inner strength and find purpose by providing camaraderie and access to nature on our working ranch.

118

Directions 2026–2028

Veterans of Foreign Wars 816-756-3390 www.vfw.org

Listings Index 988 Suicide & Crisis Lifeline, 22 988 Veterans Crisis Line, 22

• Bend Post 1643 541-389-0775 1503 NE 4th St, Bend OR 97701

• Madras Post 12141 541-475-5228

• Prineville Post 1412 541-447-5651 405 N. Main St, Prineville OR 97754

• Redmond Post 4108 541-548-4108 491 SW Veterans Way, Redmond OR 97756

Veterans' Services County Offices • Crook County 541-447-5304 422 NW Beaver St, Prineville OR 97754

• Deschutes County

• Jefferson County 541-475-5228 66 SE D St, Madras OR 97741

541-678-5483

AARP, 17, 28, 74 Driver Safety Class, 114 Foundation Tax-Aide, 50 Prescription Discounts, 65 Scams and Fraud, 49 Abilitree, 12, 38 Academy of Nutrition and Dietetics, 56 Access Technologies, Inc., 82 Adult Education, 27 Adult Protective Services, Oregon Department of Human Services, 32 Adult Treatment Program, Deschutes County Behavioral Health, 24 Advanced Mobility of Bend, 84, 87, 116 Advocacy and Information, 12–20 Aging and Disability Resource Connection (ADRC), 9, 12 Aging and People with Disabilities Programs, Oregon Department of Human Services, 73 AirMedCare Network, 37 Al-Anon Family Groups, 26 Alcohol & Drug Helpline, Lines for Life, 24 Alcoholics Anonymous, 26 All Set Upgrades LLC, 84, 88 Almost Family, 78, 79 ALS Northwest, 25, 58 Alzheimer’s Association, 25 Alzheimer's Association, Oregon and Southwest Washington Chapter, 58 Alzheimer's Dementia Education and Referral Center, 58 Alzheimer’s Foundation of America, 58 American Cancer Society, 25, 59 American Diabetes Association, 59 American Geriatrics Society, 18 American Legion, 119 American Medical Transit, 116

www.CouncilOnAging.org

119

Listing Index

541-385-3214 1130 NW Harriman St, Bend OR 97701

American Parkinson Disease Association Northwest Chapter, 59 American Red Cross Cascades Region, 32 American Red Cross Central and Eastern Oregon, 28 Amputee Coalition Support Group, 25 A Place for Mom, 114 A.R. Bowman Museum, 102 Ariel Glen, 91 Ariel South, 91 ArrayRx, 65 A Senior Moment, 114 Assembly of God, 54 At Home Care Group, 79 Attorney Locator, 96 At Your Becon Call, 115 Audio Books, 27 Awbrey Place Assisted Living & Memory Care, Caring Places Management, 106 Azimuth 315, 91

Banks and Credit Unions, 46 Barber Library, Central Oregon Community College (COCC), 28 Barnes Butte Vista, 92 Bath Techs, 85, 87, 88 Bend Elks, 102 Bend Fire & Rescue, Safety Outreach for Seniors, 88 Bend Mobile Notary & More, 49, 100 Bend Outpatient Speech Therapy, St. Charles Health System, 67 Bend Park and Recreation District, 103, 104 Bend Pickleball Club, 102 Bend Police Department, 30 Bend Senior Care Management, 86 Bend Transitional Care, 112 Bend Treatment Center, 24 BestCare, 24 BestMed, 68 Bethlehem Inn Bend, 33 Bethlehem Inn Redmond, 35 Better Business Bureau (BBB), 12

120

Directions 2026–2028

Birth and Death Certificates, 40 Black Butte Ranch Police Department, 30 Body Donation Program, Oregon Health Science University, 41 Brentwood Manor, 93 Brian Grant Foundation, 59 Bridge Meadows, 93 Brightside Animal Center, 105 Bristol Hospice, 41 Brookdale Bend, 106 Brookdale Redmond, 111 Brookside Place, Prestige Care, 111 Bureau of Labor and Industries, 38 Business Resources, 100

Canal Commons, 91 Cancer with Compassion, 26 Canyon Villa Estates, 92 Care and Share Community Outreach, 53 Caregiver Action Network, 57 Caregiver Resources, 57 Caregiving, 76 Caring Connections Program, Council on Aging of Central Oregon, 23 Carriage Place Memory Care, Caring Places Management, 109 Cascade East Transit, 114 Cascade Natural Gas, Energy Discount and Grant Programs, 94, 95 Cascades Counseling Clinic, Oregon State University, 20 Cascades East Transit, Veterans Healthcare Transportation Service, 117 Cascades of Bend Retirement Community, Cascade Living Group, 106 Cedar Street Food Pantry, 54 Center for Medicare Advocacy, 45 Central Oregon 2-1-1, 12 Central Oregon Band of Brothers, 118 Central Oregon Breeze, 115 Central Oregon Community College, 27 Central Oregon Guardian Assistance Program, 96

541-678-5483

Clerk’s Office, 19 Courthouse, 96 Health Department, 62 Library, 29 Mental Health Program, 21 Parks and Recreation Department, 103 Sheriff's Office, 31 Crook County On the Move Program, 60 Crooked River Ranch Free Food Market, 54 Crooked River Ranch Senior Group, 16

Davis Phinney Foundation, 60 De Alicante Law Group, inside front cover, 97 Death Benefits, 40 Death with Dignity, 40 Death With Dignity National Center, 40 Dental Lifeline Network, Oregon, 58 Dental Services, 58 Department of Emergency Management, Crook County, 35 Department of Emergency Management, Jefferson County, 37 Department of Veterans Affairs, 40 Deschutes County Behavioral Health, 20 Circuit Court, 96 County Clerk’s Office, 19 Health Services, 21, 62 Public Library, 29 Sheriff's Office, 31 Sheriff's Office Emergency Management, 37 Deschutes Historical Museum, 102 Deschutes Land Trust, 102 Desert Gardens, 93 Desert Sage Retirement, 106 Destination Rehab, 60 Diabetes Food Hub, 59 Dial-a-Ride, Cascade East Transit, 116 Disability Advocate Group, Veterans Guide, 116 Disabled American Veterans, 115, 117, 118 Discovery Park Lodge, 91

www.CouncilOnAging.org

121

Listing Index

Central Oregon High Desert Narcotics Anonymous, 26 Central Oregon Overeaters Anonymous, 26 Central Oregon Trail Alliance, 102 Central Oregon Vet Center, 20, 116 Central Oregon Veterans Outreach, 85, 89 Central Oregon Veterans Outreach (COVO), 118 Central Oregon Veterans Ranch, 118 Chinook Place Assisted Living & Memory Care, Caring Places Management, 109 Clear Path Healthcare, 41, 42 COCC Community Education, A, B, C, & Ds of Medicare, 74 College View, 91 Comfort Keepers, 79 Comfort Village, 109 Commodities Food Bank, 53 Community Dining, 50 Community Education, 28 Community Solutions of Central Oregon, 96 Confederated Tribes of Warm Springs Victims of Crime, 37 Consumer Action, 12 Consumer Protection Division, Oregon Department of Justice, 12 Cook Crossing, 93 CORE Market, 55 Cottonwood Apartments, 93 Council on Aging of Central Oregon, 13, 16, 50, 55, 76 Council on Aging of Central Oregon Caregiver Support Group, 25 Council on Aging of Central Oregon, Health Education Classes, 60 Counseling and Mental Health, 20–27 Counseling Services, 20 Country Side Living of Redmond, 111 County Mental Health Services, 21 Courthouses, 96 Crest Butte Apartments, 91 Crisis Services, 22 Crisis Text Line, 22 Crook County

Discrimination, Labor Laws, and Enforcement, 38 Disease Specific Resources, 58 Dispute Resolution, 96 Domestic Violence and Sexual Assault, 31 Donate Life Northwest, 41 Double Up Food Bucks Oregon, Farmers Market Fund, 56 Driver and Motor Vehicles, Oregon Department of Transportation, 114 Driving Information, 114

Eagle Mountain Church, 52 East Cascade Retirement Community, 109, 112 Easterseals Senior Community Service Employment Program, 38 Eastlake Village, 91 Eastside Church, 54 Education and Library Services, 27–30 Elder Abuse, 32 Eldercare Locator, 76 Elks, 101 Emergency Assistance, 32 Emergency Housing, 33 Emergency Preparedness, 35 Emergency Services, 30–38 Emergency Transportation, 37 Employment, 38–40 Employment Department, State of Oregon, 39 End-of-Life Services, 40–46 Enviro Shuttle, 115 Eviction Defense Project, Oregon Law Center, 90 EyeCare America, American Academy of Opthalmology, 69

Fair Housing Council of Oregon, 90 Family Caregiver Alliance, 57 Family Caregiver Support Program, Council on Aging of Central Oregon, 76

122

Directions 2026–2028

Family Kitchen, 50, 51 Federal Emergency Management Agency FEMA, 33 Feet Retreat, 61 Fences for Fido, 105 Final Arrangements, 41 Financial Aid Center for Long Term Care, Inc., 73 Financial Fraud/Consumer Protection Division, Oregon Department of Justice, 49 Financial Management, 46 Financial Services, 46–50 First Baptist Church, 54 First Presbyterian Church of Bend, 86 Fitness and Therapeutic Recreation, 60 FIXBend, 105 Food and Nutrition, 50–57 Food Pantries, 52 Foot Clinics, 61 Foreclosure Assistance, 87 Foundry Church, 52 Fox Hollow Independent and Assisted Living, Regency Pacific, 106 Fraternal Organizations, 101 Fraud Reporting, 12, 70 Fresenius Medical Dialysis Center, 59 Furry Friends, 105

Gamblers Anonymous, 23 Gambling, 23 General Assistance, 61 Geriatric Dental Group, 58 Golden Age Manor, 92 Goodwill, 39 Government, 62 Grasshopper Village, 93 Greenwood Manor, 91 Greyhound Bus Lines Hawthorne Station, 115 Guardianship, 96

Habitat for Humanity, 89 Hallmark Homecare, 80, 82

Independent Living Aids, 86

541-678-5483

Information and Assistance, 12 In-Home Assistance, 78 Insurance Broker, 70 Insurance Fitz Agency, Inc, 72, 73 InsureBend, 70 Interim HealthCare of Central Oregon, 82 Internal Revenue Service, 50 International Association for Indigenous Aging, 18 Iron Horse Lodge, 93 Isolation and Loneliness, 23

Jefferson County Clerk’s Office, 19 Courthouse, 96 Library, 29 Mental Health Program, 22 Public Health, 62 Sheriff's Office, 31 Jefferson County Faith Based Network, 35, 51 Jericho Road, 35 Jericho Table, 51, 55 Job Accommodation Network, 38 Juniper Canyon Living, 111 Juniper Springs Senior Living, Compass Living, 111

Kiwanis International, 101

La Pine Chamber of Commerce, 100 La Pine Community Health Center, 20, 63 La Pine Community Kitchen, 51 La Pine Community Kitchen Food Bank, 53 La Pine Parks and Recreation, 103 La Pine Senior Activity Center, 51 La Pine Senior Citizens, Inc., 16 La Pine Sheriff's Office Substation, 30 Larkspur Community Center, 16 Larkspur Community Center, Bend Parks and Rec, 61 Latino Community Association, 13, 39

www.CouncilOnAging.org

123

Listing Index

Hand-in-Hand End of Life Doula Services, 41 Hawks View Estates, 92 Healing Reins, 60 Health and Wellness, 57–70 Health Education, 28 Health Insurance, 70–76 HealthWell Foundation, 61 Healy Heights, 91 Hearing Loss Association of America, 62 Hearing Resources, 62 Heart ‘n Home Hospice and Palliative Care, 43 Help America Hear, 62 Helping Hands Food Pantry, 53 High Desert Food & Farm Alliance, 56 High Lakes Health Care, 63, 68 High Lakes Health Care Behavioral Health, 20 High Lookee Lodge, 112 Home Buyer and Rental Assistance, 89 Home Healthcare Agencies, 78 Home Healthcare and In-Home Assistance, 76–87 Home Health of Northwest, 78 Home Instead of Central Oregon, 77, 82 Home Instead of Central Oregon Training Center, 76 Home Repair and Rehabilitation, 87 Home Share Oregon, 89 Horner Law, 97 Hospice, 78 Hospice and Transition Support, 41 Hospice Information, 45 Hospitals, 62 Housing and Support Services, 87–96 Housing Law, 90 Housing Options, 106 Housing Works, 89 Humane Society of Central Oregon, 105 Humane Society of the Ochocos, 105 Huntington Apartments, 92

Lavender Thrift Food Pantry, 55 Lawyer in the Library Program, Deschutes Public Library, 90, 97 League of Women Voters of Deschutes County, 19 Legacy Landing, 91 Legal Aid Services of Oregon, 90, 97 Legal Assistance and Information, 96–100 Legal Issues for Older Adults, Oregon State Bar, 99 Legal Services, 96 Libraries, 28 Licensed Long-term Care Settings Search, Oregon Department of Human Services, 112 Life Flight Network, 37 Lighthouse Navigation Center, 33 Lighthouse Navigation Center - Shepherd's House, 35 Lions International, 101 Little Deschutes Lodge, 92 Living Well with Dementia Sisters, 26, 59 Long Term Care Insurance, 73 Long-Term Care Ombudsman Program, 99 Long-Term Care Ombudsman, State of Oregon, 32 Loving Lift Transportation, 116 Low-Income Taxpayer Clinic, Legal Aide Services of Oregon, 50

Madison, 92 Madras Aquatic Center, 103 Madras Chamber of Commerce, 100 Madras Community Food Pantry, 53 Madras Medical Group, 68 Madras Police Department, 30 Madras Senior Apartments, 92 Martin & Richards, PLLC, 99 Meals on Wheels Programs, 55 Mediation Case Manager, Oregon Foreclosure Avoidance Program, 87 Medicaid, 73

124

Directions 2026–2028

Medicaid, Centers for Medicare & Medicaid Services, 13 Medicaid Fraud Investigation Unit, Oregon Department of Justice, 12 Medicaid Fraud Unit, Oregon Department of Justice, 49, 70 Medical and Assistive Equipment, 82 Medic Alert Foundation, 86 Medical Resources, 116 Medicare, 74 Medicare and You Handbook, 74 Medicare Care Compare, 45 Medicare, Centers for Medicare & Medicaid Services, 14 Medicare Contact Center Operations, 12 Medicare Rights Center, 74 Metolius Friends Food Pantry, 53 Military and Veteran Caregiver Network, Red Cross, 25 Military Helpline, 22 Military Officers Association of America, 118 Mill View Memory Care, 106, 107 Modus Transportation, 116 Money Management International, 46 Moonlight Townhomes, 91 Moose International, 101 Mosaic Community Health, 21, 63 Mountain Laurel Lodge, 91 Mt. Bachelor Assisted Living and Memory Care, Brightwater Senior Living, 106 Museums, 102

National Alliance for Care at Home, 45 National Alliance for Care at Home, CaringInfo, 43 National Alliance on Mental Illness Central Oregon, 21, 26 Family Support Groups, 25 Help Line, 22 National Cancer Institute, 59 National Council on Aging, 18, 39 National Domestic Violence Hotline, 31 National Do Not Call Registry, 14

National Elder Law Foundation, 96 National Federation for the Blind, 69 National Indian Council on Aging, 19 National Institute on Aging, 19 National Recreation Reservation Service, 103 National Resource Center on Native American Aging, 19 National Sexual Assault Hotline - RAINN, 32 Nativity Lutheran, 52 Nature Centers, 102 Needs Assessment/Care Management, 86 NeighborImpact, 14, 37, 89, 94 New Eyes, 69 New Horizons, 81, 82 Niswonger-Reynolds Funeral Home, 41 Non-Emergency Bias Response Hotline, Oregon Department of Justice, 38 Non-Emergency Numbers, 30 Northwest Access Fund, 61 Notary, 100 Notary Public Program, Deschutes Public Library, 49, 100 Notary Services, 49 NOWcare Injury Clinic, St. Charles Center for Orthopedics & Neurosugery, 68 Nutrition Resources, 56

541-678-5483

www.CouncilOnAging.org

125

Listing Index

Office of Disease Prevention and Health Promotion, 62 Office of Disease Prevention and Health Promotion, Department of Health and Human Services, 14 OHSU Brain Institute, Alzheimer's Disease and Aging, 59 OnPoint Community Credit Union, 46 Opportunity Foundation of Central Oregon, 39 Oregon Adaptive Sports, 61, 102 Oregon Association of Area Agencies on Aging and Disabilities, 17 Oregon Care Partners, 57 Oregon Commission for the Blind, 69

Oregon Department of Human Services, Aging and People with Disabilities, 14 Oregon Department of Revenue, 50, 89 Oregon Department of Revenue, Veteran's Property Tax Exemption, 117 Oregon Department of Veterans' Affairs, 118 Oregon Division of Financial Regulation, Consumer Insurance Advocates, 73 Oregon Friendly Driver Training Course, 114 Oregon Health Plan, Oregon Health Authority, 74 Oregon Home Care Commission Registry and Referral System, 86 Oregon Homeowner Assistance Fund, 87 Oregon Hopeline, 22 Oregon Housing and Community Services, 90 Oregon Law Help, 99 Oregon Lions Sight & Hearing Foundation, 62, 69 Oregon Network for Community Based Serious Illness Support, 26, 43 Oregon Office of Emergency Management, 33 Oregon Parks and Recreation, 103 Oregon Problem Gambling Resource, 23 Oregon Project Independence - Medicaid, Council on Aging of Central Oregon, 87 Oregon Public Utility Commission Telecommunication Devices Access Program, 86 Oregon State Bar Lawyer Referral Service, 96 Oregon State Parks, 103 Oregon State Police Department, 31 Oregon State University Cascades Campus, 27 Oregon State University Extension Service, 28 Oregon Talking Book and Braille Library, 28 Oregon Talking Book & Braille Library, 69 Oregon Tobacco Quit Line, 24 Oregon Wellness Network, 61 Oregon Workers' Compensation Division, 38 Osher Lifelong Learning Institute, University of Oregon, 27

OUT Central Oregon, 15 Outdoor Sports, 102 Outpatient Clinics, 63 Oversight and Advocacy, 112

Pacific Crest Bus Lines, 115 Pacific Living Centers, Bend, 108 Pacific Living Centers, Madras, 109 Pacific Living Centers, Prineville, 111 Pacific Living Centers, Redmond, 111 Parkinson's Resources, 60 Parkinson’s Support Group, 26 Parks and Recreation, 103 Partners in Care, 43, 78, inside back cover Peaceful Presence Project, 45 People Mover Grant County, 115 Pet Evacuation Team, 37 Pets, 105 PFLAG, 15 Phoenix Crossing, 92 Pilot Butte Rehabilitation Center, Regency Pacific, 112 Pilot Butte Retirement Center, 92 Pilot Butte Village, 92 POINT Intercity Bus Service Eastern Route, 115 Ponderosa Heights, 93 Prairie House, Prestige Senior Living, 109 Precious Cargo, 116 Prescription Medication Programs, 65 Prestige Senior Living High Desert, Prestige Care, 108 Prineville Crook County Chamber of Commerce, 100 Prineville Senior Center and Charitable Trust, 16 Prineville Senior Center Charitable Trust, 51, 56 Property Tax, 117

Quimby St. Apartments, 92

126

Directions 2026–2028

R REACH, 15 Recreation, 100–106 Redemption House, 35 Redemption House Ministries - Craig's Compassionate Café, 51 Redmond Area Park and Recreation District, 103 Redmond Chamber of Commerce, 100 Redmond Council for Senior Citizens, Inc., 17 Redmond Police Department, 31 Redmond Senior Center, 51, 56 Redmond Speech & Language, 67 Redmond Triangle, 93 Referral Services, 114 Regency Care of Central Oregon, Regency Pacific, 112 Regency Prineville Rehabilitation and Nursing Center, Regency Pacific, 112 Regency Redmond Rehabilitation and Nursing Center, 112 Regency Village at Bend, Regency Pacific, 108 Regency Village at Prineville, Regency Pacific, 111 Regency Village at Redmond, Regency Pacific, 111 Rehabilitation Services, 67 Reindeer Meadows, 93 Residential and Long-Term Care, 106–114 Ridgemont, 93 Ridgeview Commons, 93 Right at Home In-Home Care and Assistance, 82 Riverside Apartments, 93 Road Scholar, 27 Road to Recovery American Cancer Society, 116 Rooted Homes, 90 Rotary International, 101 RxAssist, Patient Assistance Programs, 67 Ryan Frank, Upright Build Co., 88

541-678-5483

Taking Off Pounds Sensibly (TOPS), 26 Tamarack Village, 93 Tax Assistance, 50 The Assistance Fund, 61

www.CouncilOnAging.org

127

Listing Index

Safe Haven Care, 82 SAGECents, 49 SAGEConnect, 24 SAGE - National Resource Center On LGBTQ+ Aging, 15, 19 Salvation Army, 52, 94 Saving Grace, 25, 32, 35 Scams and Fraud, 49 School of Dentistry, Oregon Health Science University, 58 Senior Adult Learning Center, Portland State University, 27 Senior Centers, 105 Senior Citizens of Jefferson County, 17, 51, 56 Senior/Disabled/Low-Income Housing, 91 Senior Farm Direct Nutrition Program, Oregon Health Authority, 57 Senior Health Insurance Benefits Assistance Program (SHIBA), 76 Senior Law Project, Council on Aging of Central Oregon, 99 Senior Loneliness Line, 22 Senior Loneliness Line, Lines for Life, 24 Senior Medicare Patrol Resource Center, 49, 70 Senior One Source - Free Senior Living Guidance, 113, 114 Senior Organizations, 16 Serengeti Care, 82, 83 Serenity Lane, 24 Seventh-day Adventist Center, 55 Shepherd’s House Ministries, 50 SHIBA Program, Council on Aging of Central Oregon, 67 Signature Healthcare at Home, 45, 82 Signature Health Care at Home, 78 Silvergate Apartments, 93 Sisters Chamber of Commerce, 101 Sisters Community Church, Council on Aging of Central Oregon, 51 Sisters Kiwanis Food Bank, 55 Sisters Park and Recreation District, 103

Sisters Sheriff's Office Substation, 31 Sisters Transportation and Ride Share (STARS), 116 Smith Rock Community Church, 55 SNIP Central, 105 Social Security Administration, 49, 76 Social Security Benefits, 49 Social Security Office, 40 Soroptomist International, 101 Speech Resources, 67 Stabilization Center, Deschutes County Behavioral Health, 22 State of Oregon Long-Term Care Ombudsman, 17, 112 State of Oregon Public Health Authority, 15 St. Charles Behavioral Health, 21 St. Charles Health System, 62, 64, 68 St. Charles Health System Rehabilitation, 67 St. Charles Home Health, 78 St. Charles Hospice, 45 Stillwater Crossing Apartments, 92 Stone Lodge, 108 Street Dog Hero, 105 Stroke Awareness Oregon, 26, 60 Stroke Awareness Oregon Caregiver and Family Support Group, 25 Strong Hearts, 32 St. Vincent de Paul, 33, 52, 53, 54, 55, 67, 94 Substance Misuse, 24 Summit Health, 21, 64, 69 Sunriver Nature Center and Observatory, 102 Sunriver Police Department, 31 Supplemental Nutrition Assistance Program (SNAP), Aging and People with Disabilities (APD), 57 Support Groups, 68 Support Groups and Programs, 25

The Commons Law Center, 96 The Door at Three Rivers Church, 54 The Giving Plate, 53 The High Desert Museum, 102 Thelma's Place, 106 The Lodge Retirement Community, Artegan, 111 The Museum at Warm Springs, 102 The National Library Service for the Blind and Print Disabled, Library of Congress, 27 The Parks at Eastlake, 92 Three Sisters Historical Society and Museum, 102 Thrive Central Oregon, 15, 90 Toothfairies NW, 58 TotalAssist, Patient Advocate Foundation, 61 Touchmark at Pilot Butte, 109, outside back cover Touchmark Mt. Bachelor Village, 108 Tourism, 105 Trans Lifeline, 23 Transportation, 114–116, 117 Transportation Options, 114 Tribal Home Health/Community Health Representative Program and Public Health Nursing, Warm Springs Health and Wellness Center, 78 Trip Check, 114

Urgent Care, 68 U.S. Department of Veterans Affairs, 39 US Department of Veterans Affairs, 118 U.S. Equal Employment Opportunity Commission, 38 U.S. Forest Service, 103 Utility Assistance, 94

VA Caregiver Support Line, 25 VeggieRX, High Desert Food and Farm Alliance, 57 Veterans Administration Hospital, Portland VA Medical Center, 117

128

Directions 2026–2028

Veterans Affairs and Organizations, 117 Veterans of Foreign Wars, 118 Veterans Outpatient Clinic Bend, 117 Veterans Services, 116–119 Veterans' Services County Offices, 119 Victims' Assistance, 37 Victims' Assistance, Crook County District Attorney, 37 Victims' Assistance, Deschutes County District Attorney, 37 Victims' Assistance, Jefferson County District Attorney, 37 Vintage at Bend, 92 Vision Services, 69 Visit Bend, 105 Visit Central Oregon, 105 Visiting Angels, 82 Vital Records, Oregon Center for Health Statistics, 40 Vocational Rehabilitation Services, Oregon Department of Human Services, 39 Volunteers in Medicine, Clinic of the Cascades, 65 Voter Information, 19 Voter Registration, 19

Warm Springs Community Action Team, 15 Warm Springs Community Counseling, 21 Warm Springs Health and Wellness Center, 58, 62, 65 Warm Springs Police Department, 31 Warm Springs Senior Center, 17, 52, 56 Warm Springs Tribal Government Personnel Office, 40 Westside Church, 53 Whispering Winds Retirement, 109 Will Dennis, Attorney at Law, 99 Willow Creek, 92 Wintergreen Apartments, 93 Workforce Connection Agencies, 38 WorksourceOregon, 40

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