Nugent Strategic Plan 2025 and beyond (4) by Nugent

StrategicPlan2025 IMAGINE OURWORLD

Foreword

AsChairofTrustees,itisbothaprivilege andaresponsibilitytointroduceNugent's newstrategicplan.Thisdocumentmarks apivotalmomentinourjourney, encapsulatingourunwavering commitmenttosupportingand empoweringthoseinourcommunities.It setsforthourvisionforthefutureand providesaroadmapforachieving impactfulandsustainablechange.

AtNugent,ourmissionisrootedin compassion,respect,andinnovation. Since1881,wehavestrivedtobeabeacon ofhopeandasourceofstrengthfor individuals,families,andcommunitiesin need.Thisstrategicplanreflectsthe valuesthatguideusandtheaspirations thatdriveustocontinuallyevolveand adaptinanever-changingworld.

Thedevelopmentofthisplanhasbeena collaborativeeffort,drawingoninsights fromourdedicatedcolleagues,volunteers, partners,and,mostimportantly,the peoplewhoseliveswetouch Itisthrough thesecollectivevoicesthatwehave identifiedkeyprioritiesandopportunities todeepenourimpactandextendour reach.

Overthecomingyears,wewillfocuson:

Accommodation Employability PovertyAlleviation QualityofLife MakingMemories

Theseprioritiesarenotjustaspirations; theyareourpromisetothosewhorelyon Nugent Wearedeterminedtonavigate thechallengesaheadwithresilience, creativity,andasteadfastbeliefinthe potentialofeveryindividualtothrive.

OnbehalfoftheBoardofTrustees,Iextend myheartfeltgratitudetoeveryonewho contributestoNugent'ssuccess.Together, wecanachieveextraordinarythings, transforminglivesandbuildingabrighter, moreinclusivefutureforall.

Thisstrategicplanisacalltoactionto createaworldwhereeveryonehasthe opportunitytolivewithdignity,purpose, andhope

John-Paul

John-PaulDennis ChairofTrustees Nugent

AboutUs

TheoriginsofNugentdatebacktothe 1800’sandthepioneeringworkofFather JamesNugent(1822-1905)inchild welfare,relieffrompovertyandsocial reform.Hisworkhadadramaticimpact onthelivesofthousandsofvulnerable people Weremaindedicatedtomaking apositivedifferenceforthepeoplewho needus,helpingourcommunitiesto thrive.

Nugentisaregisteredcharityandis thereforeregulatedbytheCharity Commission TheLocalAuthorities acrosstheLiverpoolCityRegionand beyondaswellasthenational regulatorsincludingCareQuality Commission(CQC),andOfsted, contractandlicenseustoprovide services.

Weofferadiverserangeofsupportfor adultsandchildrenthroughourhomes, education,families,communityand socialworkservices.Asaproviderofa widerangeofessentialsupport,wework attheheartofsomeofthemost vulnerableanddisadvantaged communities

Nugent’sinitiative‘OurFutureNow’ focusesonhelpingprovidesupportnot coveredbypublicfunding Werecognise thatshortfallsareleavingour communitieswithoutadequatesupport. Whilewefacechallengesduetolimited resources,webelievethatthrough fundraising,communityengagement, andcollaborationwithlike-minded organisations,wecancreateeffective solutions.

Westrivetoprovidethebestpossible supportforthosewhoneedusandare committedtogeneratingawarenessand agreaterunderstandingoftheissuesour communitiesface.

Thechildrenandadultswesupportoften facemultifacetedchallenges,and,likeall providers,weareworkingtomanagethe risingcostsofmeetingthoseneedsnot alwaysfullycoveredbyavailable funding.

Inresponse,Nugentisdiversifyingits incomestreamsthroughvarious initiatives Ourapproachisdesignedto sustainourservicesamidashifting fundinglandscapesandthegrowing complexityofcommunityneeds.

WhatWeDo Families

NugentAdoption,aVoluntaryAdoptionAgencybased theNorthWestofEngland,hassupportedadoptionss 1943.Ourexperiencedteamprovidestailoredsupport adopters,welcomingapplicantsfromallbackgrounds

Ofsted-registered,NugentAdoptionworkswithLocal AuthoritiesandRegionalAdoptionAgenciesacrossthe specialisinginbothdomesticandinternationaladopt Theagencyalsooffersongoingsupporttoadopteesa birthfamilies.

AsmembersofCoramBAAFandCVAA,NugentAdoptio committedtohelpingvulnerablechildrenfindsafe,lov families.

Education

NugentisatrustedproviderofOfsted-registered specialisteducation,workingcollaborativelywith multi-disciplinaryteamstoensureastudent-focused approach.

InpartnershipwiththeDfEandlocalauthorities,we maintainatransparentandefficientreferralprocess, ensuringeachchildexperiencesaneducationmost suitedtotheirspecificneeds.

Weworkwitheveryindividual,theirfamiliesandcarers toensureapersonalisededucationexperience;all studentshavetheirownbespokeprogramme designedtoengage,inspireandencouragewhilstalso providingtherapeutic,pastoralandholisticsupport.

Children’shomes

Nugent'sOfsted-registeredChildren'shomesconsistof onesecureprovisionandanumberofhomesofferinga warm,welcoming,andsafefamilyenvironmentfor vulnerable,traumatised,anddisadvantagedchildrenand youngpeople.

Ourdedicated,experienced,andqualifiedcolleagues providethehigheststandardofsupport,tailoredtomeet theuniqueneedsofeachchildinourcare.

Eachhomefocusesondeliveringpositiveexperiences andemotionalsupport,helpingchildrentoheal,grow, andthriveinanurturingsetting

Adulthomes

Ourhomesofferspecialisedsupportforadults,o f acquiredbraininjuries,neurologicaldisorders,a physicaldisabilities,anotherfocusedonmental supportandonehomeforolderpeople.

Weprovideasafe,comfortableenvironmentwh peopleinourhomesreceivepersonalisedsuppo designedtoenhancetheirqualityoflifeandpro independence.

Withafocusondignityandcompassion,ourskil teamsworkcloselywitheachpersontomeetth uniqueneedsandgoals Ultimatelyensuringea personthrivesinacommunitythatrespectsthe abilitiesandaspirations.

SupportintheCommunity

Weprovidesupportfocusedonstrengthening communities,bydeliveringvitalservicestothosein needwheneverandwherevertheyneedthem. Throughtailoredsupport,wehelpadultswith learningdisabilities,autism,andmentalhealth challengesthrivewithintheircommunities

Oursupportedlivingandoutreachservicesensure thosethatneedusreceivesupport,whileour dispersedaccommodationoffersstabilityto individualsatriskofhomelessness

WithinitiativeslikeOurFutureNow,thePantryand HygieneHub,weworktomeetessentialneeds, promotedignity,andfosterasenseofbelongingfor everyoneinthecommunity

ClumberLodge Nugent

Introduction

Itismypleasuretosharewithyouour strategicplan.Thisisverymuchavision thatembracestheethosoftogetherness andcollaboration,tocreatealifelong pathwayofcarethattrulysupportspeople inneed.

Westandatthethresholdofanexciting newchapter,makingameaningful differenceinthelivesofthepeoplewe support WhilstthisvisioncapturesNugent’s ambitionforthecomingyears,itisalsoa roadmaptodeliveringtransformative changeacrossthecommunitieswework with.

TheLiverpoolCityRegionisavibrant, diverseareawithdeepsocialandeconomic challenges,butalsorichopportunities.

Guidedbyourexperience,localknowledge, andengagementwithstakeholders,we haveidentifiedourfivekeystrategic prioritiestodrivepositivechangeand deliverimpactfulresults

Since1881,Nugenthasbeenacornerstone ofhopeandempowermentwithinthe region Today,wefindourselvessurrounded byeconomicuncertaintyandneedingto evolvetocontinuethislegacy.Ourstrategy isnotjustaboutrespondingtoimmediate needsbutalsoaboutbuildingresilience, promotingindependence,andshapinga brighterfutureforthepeopleinour communities

Our‘ImagineOurWorld…’strategicplansets acourseoftransformationandevolutionfor thecharity.Drivenbyboldideasand excitinginnovation,thisplanenablesusto diversifyourincomeandprovidesupportto peoplewherepublicfundingstrugglesto reach.

ItisnosecretthatNugent’sgreatestasset isitscolleagues–thededicated,resilient, andselflessindividualswhostrive everydaytoimprovethelivesofthose supportedbyourcharity

Thisplansetsouttoenhancetheir experienceofworkingwithNugent,with theaimtobeanemployerofchoice.

Underpinningthisstrategy,isaseriesof plansthatwillachieveourobjectives. Manyoftheseareinprogressandalready deliveringdesiredoutcomes.These include:

Financial Equality,Diversity,andInclusion Environment,Social,andGovernance Safeguarding Health,Safety,andWellbeing InformationTechnology

Togetherwithourdedicatedteamof colleagues,partners,andsupporters,we areproudtoserveourcommunities, deliveringhigh-quality,compassionate socialcarethatempowersindividualsand enricheslives

Wearedreamingbig,andweinviteyouto dreambigwithus,astogetherwecanand will,providealifelongpathwayofsupport forindividualsandcommunitiesinneed

“Ourstrategyisnotjustaboutrespondingto immediateneedsbutalsoaboutbuilding resilience,promotingindependence,and shapingabrighterfutureforthoseweserve.”

OurValues

Inordertofulfilourmissionandpurposewehaveagreedonasetofvaluesthatare thefoundationofourbeliefsandourbehavioursthroughouttheorganisation.

Thesevalueswerecreatedincollaborationwiththepeoplewesupport,colleagues, volunteers,andstakeholders

Thedefinitionoftheword‘accord’meanstosignifyanofficialagreement.The valuesidentified,cometogethertoformthisacronym,includingthe‘i’atthefrontof theacronymstandingfor‘integrity’.Thisleadstoanindicationthat‘oneagrees.’

Integrity

Ambition Courage

Compassion

Optimism Respect

Wearehonestinwhatwesayanddo

Wehavehighhopesforthefuture Westandupforwhatweknowisright

Wearekindandsupporteachother Webelievewecan

Weacceptoneanotherandlookafter

*Namechangedtoprotectanonymity

Susie’sStory

Susie*livedatoneofourchildren’shomeforjustovertwoyears,shehada challengingrelationshipwithhermumbutlovedherlittlesisterHopeand herNan.Susiewantedtostayatthehome.Followingadiscussionwith Ofstedandthelocalauthorityitwasagreedshecouldstayuntilsheturned 18.ThismeantthatshecouldenjoyChristmasinherhomewiththeteam andherfriends,whoshehadbuiltpositiverelationshipswith.

Sadly,Susiewasrequiredtomoveoutofthechildren’shomeintoherown flatonherownin2021aged18

WhenSusievisitedourhome,theteamrecognisedthatshewas lowinmoodandself-harming.TheteamofferedsupporttoSusie.Itwas clearthatSusiewasstrugglingemotionallyandoftenstatedthatshewas lonelyandhatedherflat Susiewouldvisitthehomeoftentoseeherfriends andhavetea.

In2021,SusiewasfoundlyingonLimeStreettraintrack,shewasquickly admittedintoapsychiatrichospital.Susiewasreleasedfromthehospitalto herindependentlivingapartment However,shewasadmittedbackinto hospitalmanytimesasaresultofwantingtotakeherownlife.

InMarch2022whilstadmittedtohospital,Susietookherownlife.Ayear afterleavingthehome,aged19.

Susie’sstorydeeplyresonateswitheverythingwedoatNugent.Itreminds usofthevitalimportanceofprovidingcontinuoussupport,notjustupto18, butthroughouteverystageoflife.Herexperiencehighlightstherisksof socialisolationandthecriticalneedforconsistent,compassionatesupport, nomatteraperson’sageorcircumstances Susie’sjourneyhasshapedour visionofseamless,full-lifecare-ensuringthatnoonefaceslife’s challengesalone.

Susie’slegacydrivesustoprotectandsupportvulnerableindividualsat everystep,sothateveryonehasachancetoflourish.

Between2018and2024, thenumberofcareleavers aged18to20assessedas facinghomelessnessin Englandroseby54%,from 2,790toover4,300. 54%

https://becomecharityorguk/content/uploads/2 024/10/Homelessness-stats Oct-24pdf

25%

Careleaversmakeup25% oftheadulthomeless population.

https://homeforgoodorguk/statist ics/care-leavers

Careleaversconstitute approximately1%ofthe populationaged18to20but accountforaround7%of deathsinthisagegroup, indicatingahighermortality ratecomparedtotheirpeers.

https://wwwbbccom/news/uk-38961818

Careleaversarefourtimes morelikelytotaketheir ownlifethanthegeneral population.

https://learningandworkorguk/what-wedo/social-justice-inclusion/care-leavers/

Accommodation

Providingsafespacesforthoseinneed

Employability

Empoweringindividualswiththeskillsand resourcesneededtosecureemployment andbuildsustainablelivelihoods

PovertyAlleviation

Seekingtoaddressallformsofpoverty, suchasfood,hygiene,andfinancialcrisis

QualityofLife

Strengthentheabilityofthepeoplewesupport andourcolleaguestosustainahealthyquality oflife.

MakingMemories

Creatingopportunitiesforindividualsand familiestoexperiencejoy,breakcyclesof adversityandcreatelastingmemories

Accommodation

141%

Between2017/18and2023/24, roughsleepinginLiverpool increasedby141%

TheAccommodationpriorityiscommittedtoprovidingsafe,supportivespacesfor thoseinvulnerablesituations.Whetherofferingrefugeforindividualsfleeing domesticviolence,helpingyoungpeopletransitionoutofcare,orsupportingthose experiencinghomelessness,westrivetoensureeveryonehasaccesstosecureand affordablehousing

Beyondprovidingaccommodation,wefocusonlong-termstability;offeringcare, guidance,andresourcestohelppeoplerebuildtheirlives.Tostrengthenthis commitment,weareworkingtowardsbecomingaregisteredhousingprovider, allowingustoexpandourpropertyportfolio,supportlocaldevelopers,anddiversify ourincomestreams.

ThisapproachisessentialtosafeguardingNugent’sfuture,ensuringwecancontinue FatherNugent’slegacywhileadaptingtoachanginglandscape.

Byinvestinginsustainablehousingsolutions,wecancreatemoreopportunitiesfor thoseinneedandbuildastrongerfoundationforlastingchange. https//wwwbbccouk/news/artcles/ckgw1rnqknyo#:text=A%20 council%20has%20said%20itover%20the%20last%20six%20years

Employability

7.5%

AsofAugust2024,the unemploymentratein Liverpoolstoodat7.5%, higherthanthenational averageof3.9%.

https//verpoolgovuk/council/key-statstics-anddata/headne-indicators/abour-market/

AtNugent,webelievethateveryonedeservestheopportunitytobuildafulfilling future.Ouremployabilityworkalsofocusesonsupportingcareleaversandthose whohavefacedchallengeswithmainstreameducation,helpingthemgainthe skills,confidence,andopportunitiestheyneedtosucceed.Weworktobreakdown barriersthatpreventpeoplefromaccessingemployment.

Throughproactiveengagement,weprovide:

Personalisedcareerguidancetohelpindividualsfindtherightpath. Trainingandskillsdevelopmenttoincreaselikelihoodemployability Accesstoworkplacementsandjobopportunitiesinsupportiveenvironments. Ongoingmentorshipandsupporttosustainlong-termsuccess.

Byempoweringindividualswiththetoolstoprogress,wearenotjusthelpingthem findjobs wearehelpingthembuildbrighter,moreindependentfutures.AtNugent, employabilityismorethanjustwork;it’saboutgivingpeopletheconfidenceand skillstothriveinlife.

Poverty Alleviation

32.3%

In2023,32.3%ofchildrenunder16 inLiverpoollivedinlow-income families,significantlyabovetheUK averageof201%

https//liverpoolgovuk/council/key-statistics-anddata/headne-indicators/deprivation/

AtNugent,wearecommittedtotacklingtherootcausesofpoverty,ensuringthat individualsandfamilieshaveaccesstotheessentialstheyneedtolivewithdignity. PovertyAlleviationgoesbeyondimmediaterelief;itfocusesonlong-termsolutions thathelppeoplebuildmoresecureandindependentfutures.

ThroughNugent’sPantry,weprovidenutritiousfoodtothosefacingfinancial hardship,ensuringnoonegoeshungry.OurHygieneHuboffersessentialpersonal careandhouseholdproducts,recognisingthatpovertyaffectsmorethanjustfood security itimpactseveryaspectofdailylife.

Byreducingbarrierstobasicnecessities,offeringpracticalsupport,andworking towardssustainablesolutions,weaimtoalleviatehardshipandempower individualsandfamiliestobreakfreefromthecycleofpoverty.Throughtargeted programmes,partnerships,andcommunity-driveninitiatives,wearecommittedto creatingopportunitiesforlastingchange

QualityofLife 3rd

Liverpoolranksasthe3rd mostdeprivedlocalauthority inEngland,withsignificant challengesinincome, employment,health,and livingenvironment

https//verpoolgovuk/counc/key-statstics-anddata/headline-ndicators/labour-market/

Webelievethatastrongqualityoflifeisthefoundationforlong-termwell-being.Our commitmenttothisstrategicpriorityensuresthateveryonewesupport,aswellasour colleagues,havethetools,environment,andguidanceneededtoleadfulfillingand balancedlives.

Forthepeoplewesupport,wewill::

Providesupportthatnurturesemotional,physical,andmentalwell-being.

Ensureaccesstohigh-qualitysupportthatadaptstoindividualneedsand promotesdignity

Encouragesocialconnectionsandmeaningfulengagementtoreduceloneliness andincreasehappiness.

Forourcolleagues,wewill:

Promotewell-beingthroughmentalhealthsupport,flexibleworking,and professionaldevelopment.

Createapositive,inclusiveworkplacewhereemployeesfeelvaluedandsupported.

Encouragework-lifebalancetosustainmotivation,energy,andoveralljob satisfaction

ByprioritisingQualityofLife,weensurethateveryindividual—whetherreceivingor providingsupport canliveandworkinanenvironmentthatfostershappiness, stability,andlong-termwell-being.

Making Memories

72% researchindicatesthatpositive childhoodexperiences,including supportivefamilyinteractionsand communityconnections,are associatedwitha72%reductionin thelikelihoodofexperiencing depressioninadulthood.

https://pubchealthhuedu/2019/for-better-adut-menta-andrelational-health-boost-positive-chdhood-experiences

MakingMemoriesisdedicatedtoprovidingcherishedmomentsforthoseinour communitiesfacingadversity.

Webelievethatmomentsofjoyaremorethanjusttemporaryrelief,whetherit’sa childgoingontheirfirsttrip,afamilywhohasstruggledfinallyhavingadayto celebratetogether,oranadultpickingupahobbytheyonceloved thesearethe experiencesthatcanchangethecourseofaperson’slife.

Byshiftingthefocusfromtraumaandnegativeemotionstoupliftingandpositive experiences,weaimtobringhope,inspirechange,andpavethewayforbrighter futures.

RomanBoathouse

Families StrategicObjectives

EnhanceAdoptionProvision

Wewillraisegreaterawarenessof ourAdoptionserviceandenhance thetherapeuticsupportfor adoptedfamilies.

CommunityHub

Wewillworkwiththelocal communitytoprovideahubthat willbeaccessibleandbring togetherservicessuchaspractical supportandinformation.

DomesticAbuseAccommodation andSupport

Wewillprovideaplaceofsafetyfor thosewhoaresubjectedto domesticabuse,through appropriatehousingandsupport.

Education StrategicObjectives

Student-CentredLearning Programme

Wewillintroduceastudentcentredlearningprogramme withinourchildren’shomesto provideeducational opportunitiesforouryoung people.

VocationalEducationCollege

Wewillprovidetrainingin vocational,employability,and independentlivingskillsfor16to 25yearoldswithcomplexneeds.

IntegratedTherapeuticHomefor 7to12years

Wewillestablishanintegrated therapeutichomefor7-12-yearoldswithcomplexneeds, providingcomprehensivesupport, education,andtherapy.

Children’s StrategicObjectives

At Nugent, we are committed to providing a lifelong pathway of support for children and young people, ensuring they have the stability, support, and opportunities they need to thrive. Our Children’s Services focus on creating safe,nurturingenvironmentswhileequippingyoungpeoplewiththeskillsand confidencetotransitionintoadulthood.

Weofferspecialistresidentialcaretochildrenwhohaveexperiencedtrauma, adversity, or require additional support. Through our therapeutic and personcentered approach, we provide stability, emotional well-being, and tailored supporttomeeteachchild’sindividualneeds.

As young people grow, our support evolves with them We guide those transitioning from care into independent living, further education, and employment, ensuring they have the right tools to build a positive future. Our aim is not just to provide support but to empower young people to develop independence,resilience,andambitionastheymoveintoadulthood.

Early Years/ Edgeof Care Residential Support

Children’s

EdgeofCareModel

Wewillproviderespiteprovisiontohelpprevent childrenfromneedingtoleavetheirfamilyby offeringthemastable,enrichingenvironment whilesupportingfosterandkinshipfamilieswith resourcestostrengthencaregivingandaddress challenges.

Increasenumberofchildren’shomesacrossLCR

Wewillincreasethenumberofchildren’shomeswe provideacrosstheLiverpoolCityRegion,focusingon areaswehavelittleornoprovision.

EmbedIntegratedCareModel

Wewillembedanintegratedcaremodelintoour hildren’shomes,providingaccesstotherapeutic servicesandpersonalisededucationplans.

CareLeavertransitionpreparation

Wewillsupportcareleaversbyproviding tailoredpreparationforindependentliving, includinglifeskillsdevelopment,emotional support,andaccesstoeducation, employment,andhousingopportunities.

SupportedAccommodationforCareLeavers Wewillprovideaccommodationfor individualsleavingcare,includingpathways forthoseneedingsupportandthosewhoare moreindependent.

CommunityHub

Wewillworkwiththelocalcommunityto provideahubthatwillbeaccessibleand bringtogetherservicessuchaspractical supportandinformation.

Adults StrategicObjectives

ImplementCarePathways

Wewillimplementpathwayscoveringspecialist rehabilitation,outreach,mentalhealthand generalsupportedhousingtoenhancesupport andindependence.

CommunityHub

Wewillworkwiththelocalcommunity toprovideahubthatwillbeaccessible andbringtogetherservicessuchas practicalsupportandinformation.

RemodelourAdultandCommunity Structure

WewillalignourAdultandCommunity services,introducingarealeads,to achieveanenhancedandintegrated offeringforthepeoplewesupport.

LaunchExtraCareProvision

Wewillworkwiththelocalcommunity toidentifyandlaunchourfirstextra careprovision,whichwilloffersupport whilstmaintainingindependence.

Property StrategicObjectives

To safeguard the future of our charity, and continue the legacy of Father Nugent,wemustdiversifyourincomestreams.Wehaveidentifiedlowerrisk incomeopportunities,andwilltakeadvantageofthestrategicandfinancial positionwefindourselvesin.Therefore,akeyobjectivewithinourstrategyis to become a registered housing provider, enabling us to diversify our incomestreams

Becomingaregisteredhousingproviderwillgiveusthepotentialtogrowour property portfolio and support developers within the Liverpool City Region andbeyond.

BecomeaRegisteredHousingProvider

Wewillbecomearegisteredhousingproviderto trulysupportourvision,andbuildstronger relationshipswithlocalauthoritiesand communities

IncreasePropertyPortfolio

Wewillincreaseourpropertyportfoliotoenable ustobeflexibleandresponsivetotheneedsof localauthoritiesandvulnerablecommunities.

Business Support StrategicObjectives

Nugent has a range of business support functions that provide subject matter knowledge and experience. These departments remove many of the back-end systems and processes, to enhance compliance and empower frontline services to deliver improvedperson-centredsupport.

These critical business functions also support Nugent Trustees and Leadership Team with charity governance and oversight, compliance,anddevelopment.

The business support functions lead on initiatives such as targetedstrategiesandgrowthobjectives.

Finance

Marketingand Communications

Departments withinBusiness Support

Business Development

People Information Systems

Governance

Learningand Development

Assetsand Facilities

BusinessSupport

ImprovedRecognition,Reward,andBenefits

Wewillintroducedimprovedrecognition, reward,andbenefitsschemes,aidingourability toattractandretainourcolleagues.

NugentLeadershipAcademy

WewillembedNugentLeadershipAcademy acrossallcolleaguelevels,anddelivercourses toexternalcandidatesandorganisations.

StrengthenMentalHealthSupport

WewillrefreshandrelaunchourHealth,Safety, andWellbeingstrategytosupportour colleaguesmentalhealthandreducestress.

Enhancegovernanceandcompliance processes

Wewillenhanceourgovernanceandquality functionstomonitorandsupportouractivityas acompliantregisteredhousingprovider.

CreateaPathwayAlliance

WewillcreateaPathwayAlliance,consistingof collaborativepartners,todeliverimproved qualityandimpactforthemostvulnerablein ourregion.

RefreshedApproachtoRecruitment

Wewillreviewourapproachtorecruitmentand addressthebarrierstoraisingawarenessand attractingcandidatestovacancies

Our Future Now focuses on providing support across Liverpool City Region and beyond, whenever and wherever it’s most needed. Public funding shortfalls are leaving our communities without adequate support or guidance. We believe that despite the challenges we currently face, the solutionisworkingcollaborativelywiththoselikeNugent,whoarecommitted tofindingsolutions.

The challenges we are focused on include mental health crises, unstable housing, poverty, deprivation, adverse childhood experiences, and other inequities.Withoutappropriateinterventionattheearliestopportunity,these challenges can continue cycles of homelessness, unemployment, poor health,andmarginalisation.

Our Future Now strives to tackle systemic barriers and challenges head-on. Providing individuals and communities with appropriate resources, opportunities, and support networks is vital to achieving stability and personal growth. We are committed to working collaboratively with valued partners to deliver effective, co-designed services that align with Nugent’s visionofprovidingalifelongpathwayofsupportforthoseinneed.

EnhancingCommunityEngagement

Wewillincreasecommunityengagement,throughshorterterm interventions,thatcomplementexisting,long-termservicesacross Nugent.

DevelopNewServices/Provisions

Wewillgrowandscaleservicesacrossthefivestrategicpriorities.

VolunteerInvolvementandExperience

Wewillenhancevolunteerinvolvement,ensuringthatvolunteers haveameaningful,rewardingexperiencethatdriveslong-term engagement.

Pathway Alliance

Nugentarecommittedtoenhancingsupportforvulnerablepeoplethrough meaningfulcollaboration.ThePathwayAllianceisastrategicpartnershipthat bringstogethercharityleadersacrosstheLiverpoolCityRegionandbeyondto createalife-longpathwayofcarethatmeetscomplexneeds,breakingdown traditionalorganisationalbarriers

Thisallianceisbuiltonsharedvaluesandacommitmenttoprovidingseamless support,ensuringthatindividualsreceivetherightcareattherighttime By workingtogether,weaimto:

Developkeyprojectsthatdirectlyimproveoutcomesforthoseinneed. Identifygapsinexistingpathwaysandcreatesolutionstoaddressthem Buildasharedresourcenetworkofservicesandreferraloptionstoenhance accessibility. Strengthencommunicationandmarketingeffortstoraiseawarenessand reachmorepeople.

Fostera‘YES’culture,ensuringthatvulnerableindividualsreceivethesupport theyneedwithoutunnecessarybarriers.

ThroughthePathwayAlliance,wearebuildingastronger,moreconnected supportsystemthatprioritisespeopleoverprocess.

Together,wewillcreateafuturewherecollaborationleadstolastingchange.

Testimonials

AtNugent,webelievethateveryexperienceandvoiceplaysacrucialrolein shapingthesupportweprovide Whetherfromthepeoplewesupport,social workers,ordedicatedcolleagues,eachtestimonialhelpsuslearn,grow,and improveaswecontinuetofulfilourmissionofsupportingvulnerablechildren, youngpeople,andadults.

Thisfeedbackisessentialinhelpinguscreateamorecompassionateand supportivecommunity.TogetherWeAreNugent,andtogether,wemakea difference.

MargaretRoper HouseResident

IlovelivingatMargaret RoperHouse,allofthe staffandresidentsare lovelyandIalwaysget supportwhenIneedit!

ClumberLodge SocialWorker

Iamveryhappywiththe supportstaffhave supportedayoung person,theyhavegone aboveandbeyondto ensureherwelfareand safetyisparamount

NewBeginnings

Tenant

Iamverygratefulforall thesupportIhave receivedinmytimeand hadthemostgrowth thatIhavehad throughoutmywholelife beingwithNugentand thestaff

MarydaleTeam Member

Ihavebeengiventhe opportunityforprogression andgrownsomuchinmytime here.Itcanbereallyhardand notwodaysarethesame,but seeingthedifferencewemake tochildren'slivesmakes everythingworthit.