December InFocus 2025

infocus

NUGENT COLLEAGUE NEWSLETTER

ISSUE 15

Welcome Jo Henney, Nugent Chief Executive

As 2025 draws to a close, I want to take a moment to reflect on the year we’ve shared. It has been a year of challenges and change, and I am deeply grateful for the dedication, resilience, and compassion shown by every member of our Nugent family. Thank you to our colleagues, volunteers, and supporters for your unwavering commitment to the people we support.

professionalism and for the compassion they have shown throughout these transitions.

Even in a year that has tested us, we have had many moments to celebrate. We launched our strategic plan, Imagine Our World, and recorded our first Imagine Our World podcast, sharing stories that bring our lifelong pathway of support to life.

Highlights include the creation of a dementia-friendly garden at Lime House, our first Halloween Family Day with Aintree Racecourse and The Jockey Club, and the opening of our young adults’ services at Hope Lane, SFX and Hartington Road. We were also proud to be named Employer of the Year at the 2025 City of Liverpool Business Awards; achievements made possible by all of you.

Looking ahead to 2026, we have a special milestone to celebrate: Nugent will mark 145 years since our founding in 1881. For nearly a century and a half, we have adapted to meet the needs of our communities, providing valued, life-changing services with purpose and heart.

This year has also brought some difficult decisions about the future of certain services. These decisions were made with great care, guided by our responsibility to remain sustainable, protect our long-term mission, and ensure high-quality support for the people who rely on us. I want to thank the colleagues involved for their

Our fundraising efforts have continued to inspire, from the Nugent Arctic Challenge, Sleep Out with Nugent and the Good Shepherd Appeal to the 2025 Nugent Gala.

These initiatives demonstrate the generosity and community spirit that sustain our work and help us continue transforming lives.

Next year, we look forward to building on this legacy together and continuing to make a difference for those we support.

Thank you once again for your dedication, your care, and your unwavering commitment.

Wishing you and your loved ones a peaceful Christmas and a hopeful New Year.

Jo Henney Chief Executive, Nugent

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In this issue 2 Welcome 4 - 13 Quarterly News 14 Meet the team 15-16 iACCORD Awards 2026 17 Marketing and Communications Update 18 EDI

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Quarterly News Dementia-Friendly Garden at Lime House Earlier this year, we unveiled something truly special at Lime House: a dementia-friendly garden built not only with soil and stone, but with love, memory, and hope.

Dementia doesn’t just affect the person diagnosed, it touches whole families. It can take away the person you know, long before they’re truly gone. For many, it’s a slow and heartbreaking goodbye.

This garden offers something powerful in return, a safe, peaceful space to pause, reflect, and remember. A place for families to sit with loved ones. To find calm in the storm. To reconnect, even when words are hard to find.

It’s here because of people like Dave Verburg, who walked 100km across the Sahara Desert in memory of his mum, Doris. With support from Sutcliffe, his journey helped bring this garden to life.

Dave returned with his dad to see what his footsteps have planted, a place that will now bring comfort to many others walking the path of dementia. From all of us at Nugent, thank you.

Celebrating Eric’s Incredible 30+ Years at Nugent Colleagues and residents at Margaret Roper House (MRH) came together to celebrate the retirement of Eric Rimmer, who has dedicated more than three decades to Nugent.

Eric’s kindness, commitment, and steady presence have left a lasting impact on everyone he has worked with. His contribution to MRH and the wider organisation has been truly exceptional, and he will be greatly missed by colleagues and residents alike.

We wish Eric a very happy and fulfilling retirement, and thank him for everything he has given to Nugent over the years.

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Quarterly News

Thank You, Barbara and Lisa!

A huge well done to Barbara and Lisa, who have completed their Hadrian’s Wall hike and smashed their fundraising target, raising an amazing £2,170 against their goal of £1,400!

Their incredible effort brings us much closer to providing a new minibus for residents at St Joseph’s, giving people living with acquired brain injuries more opportunities to enjoy days out, build confidence, and experience greater independence.

Thank you to Barbara and Lisa, and to everyone who supported them, your generosity is making a real difference.

Supporting Women, Strengthening Communities We’re proud to join forces with Sahir House to support their Well Together+ Women project by providing a year-long supply of sanitary products for 12 women. This partnership reflects Nugent’s commitment to our Imagine Our World Strategic Plan and shows how collaboration can create real, lasting change.

This support will help women living with or affected by HIV by: • Reducing the impact of period poverty • Supporting dignity, wellbeing & stability • Easing financial pressure during the cost-of-living crisis • Helping women focus on health, confidence & empowerment Together, we’re making sure every woman has what she needs to feel supported, respected, and cared for.

Thank you St Joseph’s SVP St Joseph’s SVP generously donated £250 worth of Christmas food to our Nugent Pantry!

Kindness like this helps make the festive season a little brighter for families and individuals in our communities who might otherwise go without.

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Quarterly News

Triple Celebration: Nugent Shortlisted at WIBA 2026 We’re thrilled to share that Nugent has been shortlisted in three categories for the Downtown in Business Women in Business Awards 2026!

The awards take place on Friday 6th March 2026, celebrating female-led businesses, established and emerging entrepreneurs, and the women making the most valuable contributions to the growth of the Liverpool City Region economy.

Congratulations to our nominees: • Nugent, shortlisted for Female-Led Business of the Year • Jo Henney, Nugent Chief Executive, shortlisted for Woman of the Year 2026 • Zoe Donoghue, shortlisted for the Social Impact Award We are incredibly proud of this recognition and what it represents: the dedication, leadership, and impact of the women driving change across our organisation. This is a true celebration of female leadership at its very best.

Voting is now open, and your support would mean the world to us: https://downtowninbusiness.com/wiba/

Jo Henney Talks Community & Change on MWOTY Podcast We’re pleased to share the Merseyside Women of the Year Crispy Ear Podcast, where Jo Henney, Nugent Chief Executive, joins Ellie Kerr, Founding Director of MWOTY, to discuss leadership, community, and driving positive change.

Jo reflects on her journey as joint 2024 Community Leader Award winner and shares insight into Nugent’s “Imagine Our World” strategic plan, focused on creating opportunities, tackling poverty, and improving lives across the Liverpool City Region and beyond.

🔗 Listen here: https://youtu.be/dl99OV2aanY?si=gjLa2Bwgq3ip2Z66 Please note: The podcast was recorded earlier this year, and some services mentioned have since closed, but the discussion remains as relevant as ever.

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Quarterly News

Celebrating a Milestone Before a New Chapter On 15th November 2025, one of our residents at The Willows turned 18, a special milestone marking the start of their adult journey. Two days later, they moved into their own tenancy back in their hometown of Carlisle, ready to embrace this exciting new chapter.

Having been part of The Willows for nearly three years, they had flourished and grown, preparing for life beyond our care. While big celebrations weren’t their style, we wanted their 18th birthday to be truly memorable. As a keen reptile enthusiast, they were thrilled to have a visit from Dylan Reptiles, thanks to Laura Wilson for arranging this special experience.

They had an incredible time interacting with all the reptiles and enjoying every moment of the visit. The team at The Willows will miss them dearly but wish them the very happiest birthday and the best of luck as they begin their next adventure.

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Nugent | Aintree Racecourse Partnership

Spooky Fun and Community Spirit Shine at Nugent Halloween Family Day What a spectacular day it was at Aintree Racecourse for the Halloween Family Day in support of Nugent!

Families from across the region came together to enjoy a day packed with fun, laughter, and festive spooky spirit.

From creative costumes to thrilling races and family activities, the event brought the community together for a fantastic cause. Guests showed their generosity by donating, entering raffles, and supporting Nugent in so many ways, helping the organisation continue making a real difference for the people it supports.

Nugent would like to extend a special thank you to Aintree Racecourse and The Jockey Club for hosting the event, as well as to our brilliant race sponsors, Butterworth Spengler Insurance Brokers, for their ongoing support.

It was a day to remember, a perfect example of what can happen when the city comes together in celebration, kindness, and community spirit.

Click here to view highlights from the day.

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Nugent | Aintree Racecourse Partnership

St. Joseph’s Garden Gets a Fresh New Look St. Joseph’s Care Home now has a vibrant new garden, thanks to the generosity and hard work of the landscaping team from Aintree and The Jockey Club. Once an unused space, it’s now a welcoming area for residents, families, and staff to relax, socialise, and enjoy nature.

Keith Wilde, Nugent’s Executive Director of Adult Services, said: “Outdoor spaces play such an important role in wellbeing.

This garden will give the people we support at St. Joseph’s a safe and peaceful place to unwind. We’re incredibly grateful to Aintree and The Jockey Club for making this possible.”

Dickon White, Aintree & North West Regional Director at The Jockey Club, added: “Supporting local causes is key to what we do, and it’s been a privilege to create a space that will bring joy to residents and staff for years to come.”

The revitalised garden features new planting, seating areas, and accessible pathways, helping to promote both relaxation and connection. St. Joseph’s provides specialist support for people with acquired brain injuries, offering personalised care and rehabilitation.

This project highlights the power of partnerships to make a lasting difference in people’s lives.

Click here to view highlights from the day.

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Nugent Masquerade Gala 2025: A Night to Remember On Thursday 6th November 2025, the Titanic Hotel Liverpool was alive with celebration, generosity, and community spirit at the Nugent Masquerade Gala, all in support of our Our Future Now initiative.

Guests enjoyed a welcome drink, a three-course meal, live entertainment, and exciting fundraising activities, all while helping raise vital funds to turn Nugent’s vision into reality.

This year’s masquerade theme invited reflection on identity and possibility, while the masks added mystery, the purpose was clear: to help the people we support be seen, heard, and empowered to thrive.

The Gala also showcased Imagine Our World, Nugent’s bold new strategic plan, which focuses on: Accommodation - safe spaces for those in need Employability - skills and resources for sustainable work Poverty Alleviation - tackling financial, food, and hygiene challenges Quality of Life - supporting a healthy, fulfilling life Making Memories - creating joy and lasting experiences A huge thank you to our Events and Marketing Team, Red Events, Pete Pinnington Productions, Helter Skelter Arts, The Fun Experts, Dave Seed, Anna Eager, The New Retros, Olivia Mae, The Superstars Team, Adam Kendrick, and United Wolves Productions, your energy and creativity made the evening unforgettable.

Thank you also to everyone who donated or contributed prizes. Every smile, bid, and donation helps us continue supporting children, young people, and adults to live safe, meaningful, and fulfilling lives.

Click here to view photos from this year’s Gala

Click here to view the highlights video

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IMAGINE OUR WORLD

Episode 1 Now Live

We’re excited to launch the first episode of Imagine Our World, Nugent’s new podcast series.

This opening episode explores why having a safe place to call home is so essential, and how our work in accommodation helps people rebuild their lives with dignity and stability. It directly links to our Accommodation strategic priority, which focuses on providing safe, supportive spaces for those in vulnerable situations.

We also share how becoming a registered housing provider will enable us to grow our property portfolio, strengthen partnerships across the Liverpool City Region, and support long-term sustainability for Nugent.

Click here to Listen to Episode 1 Episode 2 is coming soon! All podcasts can be found on our website, click here to view.

Take a Look at Nugent’s Strategic Plan: Imagine Our World Earlier this year, we launched Imagine Our World, Nugent’s strategic plan for 2025 and beyond. It sets out our shared vision for the future, built on the values that have guided us since 1881, and shows how we continue to make a real difference in the lives of the people we support.

We’d love colleagues to take a moment to explore the plan and see how your work connects to our collective goals.

Click here to view Nugent’s Strategic Plan

Our Strategic Priorities Accommodation Employability Poverty Alleviation

Quality of Life

Making Memories

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Led by Bishop Tom Williams When: Friday 19th December 2025, Midday (noon) Where: Liverpool Metropolitan Cathedral Join us for the Nugent Light Up a Life service where you can reflect and remember your loved ones whilst supporting Nugent’s work in the local community.

Click here to find out more

Chat with Jo Want to have a one-to-one chat with Jo, Nugent Chief Executive?

You can now book a meeting on Teams, drop Jo a Teams message, or even send a WhatsApp! Book via Clarice: CEwright@wearenugent.org Message Jo directly: Teams or WhatsApp 07810 647731 In-person meetings: Edge Lane office

Whether it’s questions, ideas, or a conversation, Jo is keen to hear from you.

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Meet our Nugent Trustees!

JOHN-PAUL DENNIS

Chair of Trustee A trustee for over 12 years, John-Paul brings extensive legal expertise to support strong governance and ensure the people we support receive fair, compassionate, community-focused care.

CRAIG STEWART Trustee

Craig, supported by Nugent as a child, now brings his lived experience as a trustee to help shape ethical, sustainable care for children and young people.

CANON MICHAEL FITZSIMONS

REVEREND DEACON PAUL ROONEY

Vice-Chair of Trustee A trustee for over 10 years, Michael is a priest and Episcopal Vicar for Education in the Archdiocese of Liverpool. He brings valuable experience in faith, education, and social care to support Nugent’s mission.

Trustee & Archbishop's Appointee

WENDY BOWYER

WILL STEAD

Lead Trustee for Safeguarding

Wendy, Deputy CEO and FE college principal, brings extensive safeguarding experience to support safe, person-centred services for the most vulnerable.

A permanent deacon and senior academic, Paul brings expertise in education and governance, supporting Nugent’s mission of compassionate, community-focused care.

Trustee

Will is a strategic leader in IT services with experience in education, business management, and programme delivery.

After adopting through Nugent over 10 years ago, he became a trustee to support the charity’s work through his expertise.

ANDREW ALLEN

Trustee & Chair of Governance & Risk Committee Andrew has supported Nugent for many years and brings over 20 years’ experience as a Non-Executive Director, helping drive lasting change for vulnerable people in the Liverpool City Region.

JONATHAN OLIVER

Treasurer Trustee & Chair of Finance & Investments Committee

To find out more about our Nugent Trustees and Leadership Team, click here.

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Celebrate Our Nugent Heroes

iACCORD Awards 2026 Following the success of 2025, the iACCORD Awards are back! These awards recognise the outstanding achievements of our colleagues and volunteers who go above and beyond every day to make a difference at Nugent.

This year, nominations are open for: iACCORD Award - 7 categories for frontline and support service colleagues Leader Award Volunteer Award Team Award People's Choice Award - Nominated by the people we support (services only) The iACCORD Awards shine a spotlight on those who have made a real impact, keeping the people we support safe, supporting our front-line services, and contributing positively to the charity.

It is the dedication, compassion, and commitment of our colleagues, volunteers, and the people we support that inspires hope and optimism for all we can achieve in 2026 and beyond.

Now is your chance to recognise and celebrate the Nugent heroes around you, those who have gone the extra mile and truly made a difference.

Deadline for submissions: 10am, Thursday 22nd January 2026

Recognise a Nugent Hero – click here to make your nomination today When making your nomination, please ensure you provide a strong and compelling narrative in support of your nominee/team. The shortlisting process will focus on the narrative submitted for each nominee.

The Executive Office will shortlist nominees for each award and retain the right to reallocate a nominee to an alternate award category where nomination narratives support their inclusion.

Each award has an external sponsor, and it is the sponsor of the award that will determine the winner from the shortlist. The submitted narrative will be key in their decision.

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You can make as many nominations as you wish.

People’s Choice Award This year, we’re excited to introduce a brand-new category to the iACCORD Awards: the People’s Choice Award.

The People’s Choice Award offers something special: it gives the people we support and their families the chance to nominate colleagues who they feel truly live our values.

They’ll be able to put forward team members who have made a meaningful difference in their lives, whether through a consistent positive attitude, acts of kindness, or simply showing up every day with dedication and respect.

Please share the form below with the people we support. We’ll also be providing physical copies in each service for anyone who prefers to complete the form in writing.

Nominees will be shortlisted and the winner will be decided by Nugent colleagues.

People’s Choice Award - Click here to nominate

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Marketing and Communications Update Marketing Job Request App Nugent’s Marketing Job Request App is set up to help streamline how you request support from the Marketing Team.

From design and social media to campaigns and events, this app is now the place to log all marketing jobs, helping Marketing manage requests more efficiently and deliver even better support across Nugent. You should have the app on your laptop, or alternatively view the app here.

Please take a moment to read our quick guide before using the app. Click here to view.

It includes what to log, what not to include, and how to track your job.

If you have any questions or aren’t sure whether your task belongs in the app, just get in touch with the Marketing team!

Canva Training Want to create professional, on-brand materials for Nugent? Contact our Marketing team and request training in Canva Basics, perfect for beginners or anyone looking to improve their design skills.

In these sessions, you’ll learn: How to use Nugent’s brand guidelines and assets correctly Tips and tricks for creating a variety of designs How to maintain a consistent, professional look Ways to collaborate and share your work easily Whether you’re new to Canva or just need a refresher, these classes will give you the tools to design with confidence.

Click here to register your interest

We want to hear from you!

The Marketing and Communications team wants to hear from you! Let us know how you’d prefer to receive news and updates about Nugent.

Please fill out this form to let us know how we can communicate more effectively with you and your team! https://forms.office.com/Pages/Res ponsePage.aspx? id=I0ZoZnYYHUKiKR6SBvaOgFY9GR VEvChEiHazaw0clNBUQkpHMEQ3Nk 5FRFhWNURRTUdKRjNDVVhRVS4u

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Equality, Diversity and Inclusion Key EDI Dates December 14–22 December (approx.) – Hanukkah (Jewish) 18 December – International Migrants Day 25 December – Christmas Day (Christian)

January 4 January – World Braille Day 6 January – Epiphany / Twelfth Night (Christian) 7 January – Orthodox Christmas (Eastern Christian) 13 January – Maghi (Sikh) 18 January – World Religion Day 27 January – Holocaust Memorial Day

Dates for your diary Light up a Life, 19th December 2025 Liverpool Metropolitan Cathedral iACCORD Awards, 19th March 2026 Crowne Plaza, Liverpool City Centre Good Shepherd Mass, Thursday 25th June 2026 Liverpool Metropolitan Cathedral Nugent Gala 2026, Thursday 5th November 2026 Rum Warehouse, Titanic Hotel, Liverpool Wadi Rum Challenge, 27th February - 6th March 2027 Click here to Find out more.

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Help Nugent Shine at Our Upcoming Events!

We’re looking for amazing volunteers to join us at some exciting upcoming events where Nugent will be taking centre stage.

Light up a Life, 19th December 2025 - Liverpool Metropolitan Cathedral iACCORD Awards, 19TH March 2026 - Crowne Plaza, Liverpool City Centre Good Shepherd Mass, 25th June 2026 - Liverpool Metropolitan Cathedral

Whether you can welcome guests, sell raffle tickets, or simply bring a friendly face to the occasion, your help will make a real difference. If yourself or someone you know would like to be part of these special events, please contact Lorna.Masih@wearenugent.org to find out more.

Nugent Pantry Food Drive Can you help?

The Nugent Pantry at St Anne’s Church is in short supply of the following items and we need your help!

Hot Drinks – Tea, Coffee, Hot Chocolate Cold Drinks – bottles of squash and juice Dried Goods – Pasta, Rice, Noodles, Pasta Sauces, Biscuits Tinned Goods - Meat, vegetables, fruit, beans Every week we help 50 people in the local community to access food. Your donations can help us to continue with this support.

Please contact fundraising@wearenugent.org.uk If you can help or you can drop off items in person at our offices on Edge Lane.

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0151 261 2000 wearenugent.org 99 Edge Lane, Liverpool, L7 2PE

Please send your good news stories and photos for our next edition to Marketing@wearenugent.org

N605.20221207. Corporate Trustee: Nugent Care 2019 Ltd (Company No: 12227571), Registered Charity 1187072.

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