Car Care

WEDNESDAY, MARCH 22, 2017

| A29

north shore news nsnews.com

INSIDE:

PHOTO CINDY GOODMAN

! Springtime tips ! Chatting about windshield repair

A special feature of the Spence McArthur checks out a windshield at Kirmac Collision and Autoglass in North Vancouver.

THREE TIME WINNER OF THE AUTOCHEX PREMIER ACHIEVER AWARD FOR EXTRAORDINARY CUSTOMER SATISFACTION

Service Ltd. Since 1959

COLLISION REPAIR & AUTO SERVICE CENTRE All Collision Insurance Company’s Lifetime Guaranteed Repairs ■ New Car Warranty Approved Services 174-176 Pemberton Ave. 604.985.7455 ■

w w w. t a y l o r m o t i v e . c o m

E K A M L L A p o t S e n O YOUR

GOVERNMENT LICENSED INSPECTION STATION S-2564

CELEBRATING 58 YEARS OF QUALITY WORKMANSHIP & TRUSTWORTHY SERVICE

A30 |

nsnews.com north shore news

TUESDAYS ARE NOW SENIORS’ DAY

Spring

WEDNESDAY, MARCH 22, 2017

IS FINALLY HERE

Don’t Forget To Change Your Winter Tires Large Selection Of All Season Tires In Stock - At Great Prices

AT CAM CLARK FORD LINCOLN

NO CHARGE ALIGNMENT INSPECTION WITH TIRE CHANGE

NO CHARGE STORAGE

For Your Winter Tires For The First Season With The Purchase Of New All Season Tires See in-store for details

Our Senior Service Team

If you are 60 years young or more book your service appointment for a Tuesday and you’ll be treated royally.

20

%

• Free coffee and donuts • While you wait service

DISCOUNT

on parts and labour for any service or repair, on Tuesdays for anyone 60 years or older.

Expires April 30, 2017

• Shuttle service - pickup/drop off (North Shore only) • Free wash and vacuum

Carter GM Has Your Body Shop Needs Covered

Accidents Happen. And when they do, we’re here to help.

We understand what you have been through, and want to make the repair process as trouble free as possible. We accept all ICBC and private insurance claims and will help guide you through the claim process.

Our ICBC Certified technicians repair all makes and models of vehicles.

Our state of the art facility and equipment will put your vehicle back to factory and governmental safety standards quickly and efficiently for the safety of you and your family.

833 Automall Drive, North Vancouver

camclarkford.com

FOR ALL MAKES AND MODELS

CERTIFIED SERVICE EXPRESS Oil Change Service While You Wait No Appointment Necessary Starting From $54.95 +disposal/tax

Service Direct

604-982-2566

*Does not apply to current specials. Some restrictions apply.

604-980-3673

Check Out Our:

chevrolet • Buick • GMc • cadillac

Northshore Auto Mall, 800 Automall Dr. North Vancouver

www.carternorthshore.com

COMMITTED TO EXCELLENCE Quality Collision Repair and Paint Since 1975

“Your car has changed and so has the equipment and training needed to repair it safely after a collision.”

“When your vehicle is repaired at Coache Collision, you can be assured that licensed trained technicians and the latest equipment are being used to get it back to pre accident condition.

Our new CAR-O-TRONIC measuring system gives us precise vehicle analysis with real time measurements during the repair process.”

COACHE COLLISION. PROVIDING QUALITY REPAIRS FOR THE LAST 40 YEARS. We are anare ICBCan Valet Express Shop • We work all insurance companies to handle your claim promptly.

• We areclaim a Volkswagen/Audi We ICBC Valet Express Shopwith • We work with all insurance companies to handle your promptly. and Honda/Acura factory certified facility.

• Come to us directly with your claim number and we will start the process.

Come to us directly with your claim number and we will start the process.

CourtesyCars Cars • Courtesy • Lifetime LifetimeWarranty Warranty

604.987.2211 • 1172 West 3rd Street (at Pemberton) North Vancouver Or Visit our website coachecollision.ca and start your process online to save time!

WEDNESDAY, MARCH 22, 2017

| A31

north shore news nsnews.com

P

Trust Your Car

with the

Canadian Tire

North Shore

Auto Service Team

SPRING TIRE CHANGEOVER See your local store for pricing

WE’LL CHECK:

✓ Tire pressure ✓ Tire condition

✓ Brakes* ✓ Alignment* and more

Tire storage is available for the season for $60 (while space is available).

COLLECT CANADIAN TIRE ‘MONEY’ ON AUTO SERVICE PARTS & LABOUR! Appointments are recommended, but not necessary *Visual inspection only

WE SERVICE ALL MAKES AND MODELS!

SAVE

Chuck Taylor displays a recent gold certification his shop earned through the combined efforts of five Taylormotive technicians: Michael Mooney, Abraham Getaneh, Marc Rosa, Jeffrey Claydon, and John McAllister. PHOTO MIKE WAKEFIELD

He started working in his father’s shop at the ripe old age of 11.

He swept the floors and emptied the garbage, among other odds and ends.

Not surprisingly, he followed his father’s footsteps

technicians are Red Seal certified, they now boast a gold standard.

In November, Taylormotive received an I-Car Gold Class certification.

A training program through the Automotive Industry Association, the I-Car gold level certification requires at least one technician at the shop to achieve platinumlevel status in each of the

LEXUS REFLECTI

NS

EXECUTIVE PACKAGE CAR $180, SUV $215

PRESIDENT PACKAGE CAR $275, SUV $315 Ask about the detail details.

Price subject to a vehicle walkaround

This Offer is Available to All Vehicle Brands and Models COME IN AND SEE THE NEW MODEL LINE-UP

IS

FROM $40,150

ES

FROM $43,300

RX 350 FROM

$55,900

JIM PATTISON LEXUS  NORTHSHORE

“Your Family Lexus Store”

845 Automall Dr., Northshore Auto Mall North Vancouver

604-982-0033 www.jplexus.com

101

24

ea, up

33

75†† month

404

96

Reg 134.99 ea, up 205/55R16 91W TOTAL PRICE/4 TIRES

OVERALL SCORE: 95.0

PROMO

108

74

ea, up

12 EQUAL MONTHLY PAYMENTS

BC’s #1 Automotive Retailer

70

MAIL-IN REBATE†

36

25†† month

434

96

Reg 144.99 ea, up P195/65R15 89H TOTAL PRICE/4 TIRES

OVERALL SCORE: 94.2

WRANGLER SR-A HIGHWAY

PROMO

112

49

ea, up

DEFENDER T+H

12 EQUAL MONTHLY PAYMENTS

37

50†† month

449

96

Reg 149.99 ea, up P215/65R17 98S TOTAL PRICE/4 TIRES

OVERALL SCORE: 95.9

ALL-SEASON

121

12 EQUAL MONTHLY PAYMENTS

66 99 40 month

ea, up

195/60R15 88H

††

487 96

TOTAL PRICE/4 TIRES

EQUAL PAYMENTS no interest • no fee† for 12 months**

on tires and auto service purchases totalling $200 or more. **†See store for details

1350 Main Street, North Vancouver 604-982-9102 • www.canadiantire.ca

PROUDLY CANADIAN... LOCALLY OWNED & OPERATED

Jiggle

PREMIUM DETAILING PACKAGES

NX

PROMO

ALL-SEASON

See Certification page 34

Jim Pattison Lexus Northshore Presents

FROM $42,950

ALLEGRA FUEL MAX

12 EQUAL MONTHLY PAYMENTS

<

Chuck Taylor has seen a lot of changes in the automotive industry over the years.

into the industry, got his mechanics licence in 1980, and took over most of the day-to-day business of Taylormotive in 2013 after his father passed away.

Reflecting on changes in the industry, Taylor notes as cars have become more advanced repairs have also become more complex.

Service technicians have to continually maintain and upgrade their skills, and while all of his shop’s service

ZEON RS3-A

PERFORMANCE

GET A $

when you buy 4 SELECTED MICHELIN TIRES

<

ROSALIND DUANE rduane@nsnews.com

25

<

Platinum-level training leads to gold standard

% ON SELECTED TIRES

A32 |

nsnews.com north shore news WEDNESDAY, MARCH 22, 2017

Wetmore Motors Experience Matters Providing The Same Great Service Since 1946

SERVICING ALL MAKES AND MODELS

Specializing in VW and Audi Wee are no longer in the business of selling vehic vehicles, but continue to provide outstanding auto service as we always have, at a reasonable price.

Open: Monday thru Friday 8:30 am to 5:30 pm

Tips to consider for springtime ! Change your oil and oil filter: Changing your oil and oil filter at the intervals recommended in your vehicle’s owner’s manual is one of the best ways to keep the engine running troublefree. Neglecting to replace engine oil can result in poor engine performance, higher fuel consumption and even severe engine damage. ! Check fluids: When you change your oil and oil filter, you should also check your car’s fluids. Check power steering, brake and transmission fluids, windshield washer fluid, and coolant.

If the levels are low, top

them up, and flush/replace them as recommended in your owner’s manual. Keep in mind that your power steering, brake and coolant systems are closed, so low fluid levels may indicate a leak. ! Replace your wiper blades: If they’re torn or cracked your wiper blades won’t do you much good in the middle of spring showers when visibility is reduced. ! Check your charging system: Cold temperatures can do a number on your battery, so now is a good time to have it tested. You should also check to make

Wetmore Motors (2003) Ltd.

1397 Welch Street, North Vancouver

604.985.0168

Tell us

what you think Take our reader survey at www.nsnews.com/survey

FILE PHOTO MIKE WAKEFIELD

sure that your battery is securely mounted and that the connections are clean, tight, and corrosion-free. If your battery is more than five years old, you should consider having it replaced. ! Check your lighting: Check all exterior and interior lighting to identify any problems. When your vehicle’s lighting is defective, other motorists may not get the message that you intend to stop or turn. The end result could be disastrous. ! Lubricate your chassis parts: Many newer cars are “lubed for life,” but some still require regular chassis lubrication so check your owner’s manual.

Replacement steering and suspension components may also require periodic lubrication. ! Check your belts and hoses: Cold temperatures can harden and/or damage rubber, so it’s important to check your belts and hoses for damage. Check your hoses for hardening, softening, leaking, cracks, blistering, or other visual damage, and check your belts for looseness, cracks, frays, or glazing. If you have

to replace one of your belts, you may also have to replace the tensioner and pulleys to keep the new belt from slipping. ! Check your filters: Your car has a number of filters that are important to its longevity and should be replaced regularly. Check your engine air filter, your cabin air filter, and your fuel filter for damage or clogging and replace them if necessary. ! Check your tires: Your tires are the only point of contact between you and the road, so it’s important to take care of them. Check the pressure of all your tires (including the spare) monthly, and maintain the optimal pressure recommended in your owner’s manual. Check the tread for uneven or irregular wear and for cuts or bruises on the sidewalls. Rotate your tires every 10,000 kilometres, and replace them if they are worn or damaged.

Information provided by the Be Car Care Aware program, launched in 2004 by the Automotive Industries Association of Canada.

Connecting you with our community and delivering results.

Our marketing solutions include: SEO, Programmatic, Contextual, Site Retargetting, SEM, Paid Search, Social Media Management, Website Design and Builds, Influencer Marketing, Video, Native Content, Flyers, Annual Reports, Postcards & Brochures ... and more.

Land Rover Jaguar Service & Repair

Ask how we can get you connected today!

604-998-3520 display@nsnews.com

Are you getting the best bang for your buck with your digital campaign? Want to know how you rank compared to your competitors?

FREE DIGITAL AUDIT

MUST BE REDEEMED BY MAR 31/17.

Mention this special to your sales person today to redeem this offer!

Ask us about our specialty publications:

1807 Welch St. North Van. 604.986.4377 hespautomotive.com

NORTH SHORE

We fix Land Rovers too...

$

795

PLUS G.S.T.

FEBRUARY 2017

THE LUXURY OF LIVING ™

NOURISH local food guide

2017 Seniors Directory

Children & Family Directory YOUR NORTH SHORE RESOURCE FOR FAMILIES WITH CHILDREN AGES 0-12

2016

Finances Health and Support Services

THE

Housing Services

REFRESH ISSUE

Information Services Legal Resources & Personal Security Meal Programs & Shopping Social, Education and Recreation Programs Transportation Volunteer Opportunities

FEATURE HOME

BRIGHT IDEAS INSIDE A GEORGIENOMINATED DREAM HOME

The definitive guide to the freshest, most sustainable ideas for your table… from Bowen Island to the FraserValley.

FARMERS MARKETS . U-PICK . FARM TOURS . CRAFT BEER and MORE

L I G H T I N G W E L O V E I R E C H A R G E I N T H E D E S E RT I H O T I TA L I A N R I D E S

A RESOURCE FOR SENIORS LIVING ON THE NORTH SHORE

+<:5- +3!" $ )90 *53/"= $ 42290:&3;:%0 $ .:1!3!:"= $ *3!6= $ *53'>!%9#= $ 8"/!"3;:%0()32:5' +"0;!"= $ 7/<%%5= $ 7#"/:35 ,""-=

WEDNESDAY, MARCH 22, 2017

| A33

north shore news nsnews.com

Why do people say we don’t know anything about cars?

Even small chips need checking

ROSALIND DUANE rduane@nsnews.com

When it comes to snacks, not all chips are the same.

When it comes to cars, the same is true.

Rock chips in windshields are a common problem and it’s something drivers should not ignore, notes Ramon Goquingco, manager at Kirmac Collision and Autoglass in North Vancouver.

Even a small chip can spread, and it’s difficult to predict if or when a small chip will grow into a large crack.

“There’s just no way for us to guarantee how quickly it can start spreading,” says Goquingco.

He recommends getting any chip checked by a body shop technician to discuss options for repair or replacement.

Changes in temperature can affect chips, so getting chips fixed before winter sets in is especially important.

Putting on your car’s heater in cold winter temperatures can cause a chip to continue spreading across the entire windshield.

Just because winter is over, however, doesn’t mean drivers

I KNOW to take my car to Johnny’s

AUTOMOTIVE We care about your safety on the road

Spence McArthur examines a windshield at Kirmac Collision and Autoglass. Even small chips in the glass should be checked out before they spread. PHOTO CINDY GOODMAN should ignore chips. The size of a chip and its location can determine if the chip can be filled or the windshield has to be replaced.

In general, a chip that is smaller than a toonie can be filled, explains Goquingco. But it also depends on the location of the chip.

Windshield glass is

different than the glass on side and back windows. The windshield consists of layers of glass with a urethane cover so it does not shatter on impact.

Goquingco explains that because of its design, there is no danger of a cracked windshield falling in on a driver, but it can pose other risks.

Chips and cracks in a

driver’s line of sight could affect safe driving and should be fixed.

But filling a chip is not a perfect fix. Although it is clear, a filled crack is still visible at certain angles, so depending on the location of the crack may not be the right option

See Rocks page 34

999 West 1st Street, North Vancouver 604.924.5330 | johnnysauto@telus.net LICENSED TECHNICIAN • GOVERNMENT APPROVED INSPECTION FACILITY

VOLUNTEER DRIVERS

NEEDED!

Call 604-515-5400 or visit volunteercancerdrivers.ca

Pacific Honda O

N

D

A

D

E

A

L

E

R

I

N

F

O

R

M

A

T

Visit www.pacifichonda.ca for Additional Savings!

Get Your Honda Ready for Spring with our

“SPRING MAINTENANCE PACKAGE” $150 Value for $99.88*

Package includes:

• Oil and Filter Change with Genuine Honda Fuel Savings 0W20 Engine Oil • 4 Wheel Brake Inspection • Coolant Condition and Cooling System Test • Comprehensive Multi-Point Vehicle Inspection • Rotate Tires, Set Pressures, Check Tire Condition and Tread Wear • Battery Performance Test OP CODE: 35HOSPRNG2017 Valid until April 15th, 2017

BEAT THE RUSH

PLUS!

SAVe $15.00

Remove your winter tires by April 15th and receive $20.00 off mount and balance service

on Wheel Alignments

OP CODE: 35HOM-BSPECIAL

70**

**

SAVe $40.00

Offer valid until April 15th OP CODE: 35HOMBWHEELALL

on a select set of 4 eligible tires

Now you can get a mail-in rebate of up to $100 on a select set of 4 eligible tires at Pacific Honda

March 24 - May 21, 2017

March 15 - May 31, 2017

SAVE UP TO

March 24 - May 21, 2017

100

$

Need Your Winter Tires Removed and a Wheel Alignment?

March 15 - May 31, 2017 Up to 100** On a set of 4 all-season tires

50**

$

$

On a set of 4 all-season tires

On a set of 4 all-season tires

March 1 - May 31, 2017

March 24 - May 21, 2017

65**

$

On a set of 4 all-season tires

On a set of 4 all-season tires

March 17 - May 31, 2017

Up to $70** On a set of 4 all-season tires

$

On a set of 4 all-season tires

March 15 - May 31, 2017

$

March 15 - May 31, 2017

40**

Up to $100** On a set of 4 all-season tires

35**

$

Up to $70** On a set of 4 all-season tires

You’re ready for spring.

Is your Mercedes-Benz?

Before you take to the roads, book a multi-point spring inspection.

March 1 - May 15, 2017 Up to 100** On a set of 4 all-season tires $

Mercedes-Benz North Vancouver is conveniently located on Marine Drive between the Lions Gate Bridge and Capilano Mall.

Open Monday-Saturday from 7:30 AM to 6:00 PM.

April 24 - May 28, 2017

50**

$

On a set of 4 all-season tires

Book OnlinX at www.pacifichonda.ca

Pacific Honda O

N

D

A

D

E

A

L

E

R

I

N

F

O

R

M

A

T

816 Automall DrivX, North VancouvXr • www.pacifichonda.ca • 604-984-0331 *Not valid with any other, discount or voucher. Prices are plus tax, disposal fee, enviro levy where applicable. Additional charges if alternate oil is required. Offer to specific models. See dealer for details. Some conditional costs may apply if additional labour or parts are required. All coupons must be presented at time of appointment reception.

Mercedes-Benz North Vancouver 1375 Marine Drive, North Vancouver, BC V7P 3E5

mercedes-benz-northvancouver.ca (604) 331-2369

A34 |

nsnews.com north shore news WEDNESDAY, MARCH 22, 2017

Certification will require ongoing yearly training From page 31

following categories: nonstructural technician, steel structural technician, estimator, and refinish technician.

In order to reach a platinum level, the technicians

had to complete between 10 and 22 courses throughout the year depending on the category. Five technicians at the shop achieved a platinum status and Taylor says a lot of time and money went into the effort.

“It doesn’t come easy,” he notes. “It’s a lot of work.”

But it’s worth it. Ongoing training is essential to maintain a high degree of skill and to keep up with ever-changing automotive technology, he says.

LETHAL DRUGS ARE out there

Find out how you can save a life.

Every day, people are losing their lives to overdoses in BC. These deaths are preventable. Many illegal drugs, including party drugs, have been found to contain deadly fentanyl. And even more toxic carfentanil is now being detected in BC. Not using drugs is the best defence — using alone is the greatest risk.

If you use drugs or know someone who does, help is available.

Learn about treatment, and where to find naloxone and overdose prevention sites in your area by calling 8-1-1 or visiting www.gov.bc.ca/overdose.

Your knowledge, compassion and action can save a life.

“Cars today are getting more and more sophisticated,” explains Taylor, adding the technology is advancing almost faster than the manufacturers and technicians can learn it.

“Everything has changed,” says Taylor, including how the car is made and how it’s put together (cars are being glued together now instead of welded).

New technologies are being added to vehicle development to create lighter, more fuel efficient cars, and so more and more manufacturers are going “outside the box” when creating new designs. And that means more to learn. Along with training, knowledge, and experience, more advanced equipment is also required

for proper diagnosing and repair, and Taylor says he has made significant investment in specialized tools, including advanced pressurized spot welding equipment and 3D frame measuring systems, among others.

“It’s getting more and more crucial today (that) people are aware they’re getting their cars looked at properly,” says Taylor.

He says only 10 per cent of repair shops currently meet the gold class standard in North America, with only 15 shops in B.C. The I-Car Gold Class certification applies to collision repair specifically, but Taylormotive is a full service shop. All five technicians who have earned the platinum standard will have to maintain their certification

Modern cars have more complex systems that require specialized training and ongoing certification to repair. PHOTO DREAMSTIME by completing yearly training.

For more information about the I-Car program visit i-car.ca or i-car.com.

Rocks to blame for most cracks From page 33

if it interferes with the driver’s ability to see properly.

Cracks closer to the edge of the windshield are more risky to fix because the windshield is weaker at those points. Part of a fill repair includes applying pressure to the windshield to push resin into the crack so there is a possibility the windshield will crack, explains Goquingco. That’s something clients have to discuss with their repair technician and weigh their options. “Usually the safer ones to fix are closer to the middle,” says Goquingco.

Multiple chips in a windshield can also be a concern. Goquingco says a replacement is often recommended for a windshield that has had more than three or four chips filled because multiple chips can affect the overall integrity of

the windshield.

Goquingco says rock chips are common repair but certain vehicles tend to get more rock chips than others. Those with flat windshields tend to get more chips because the rocks don’t bounce off.

And while the majority of chips are due to rocks, Goquingco says they have had cases in which windshields have been damaged due to vandalism or people accidentally dropping things on their car.

“Don’t ignore it. At least get to a body shop to get the information to make a decision,” he says about chips.

And while a replacement windshield may be the best option, it can be pricey with costs ranging from $200 to $500. Kirmac will fill windshield chips for donations to their children’s hospital fund.

MITSUBISHI & SUZUKI SERVICE CENTRE

SUZUKI MOTORS

BE READY FOR SPRING Get Ready For Spring

$10 Off

All Season Tire Package

With Tire Rotation and 48 Point Inspection

$1,295 + taxes and levies

Oil & Filter Change Reg. $89.95

Applies to most Mitsubishi vehicles

Add Factory Wheel Covers For Only

$139.95

Tires, Rims, Sensors, Mount and Balance Included

$10 Off

Mitsubishi Automove Battery (Mail-In Rebate)

All-Weather Floor Mats

10% Off

Learn more at gov.bc.ca/overdose

May not be combined with any other offer. *Mitsubishi/Suzuki vehicles only. Plus taxes and levies. Expires Apr. 30, 2017.

WWW.NORTHVANMITSUBISHI.COM #stopoverdose

NORTH VANCOUVER MITSUBISHI

604-983-3911

1695 Marine Dr, North Vancouver

Marine Dr. NV MITSUBISHI

Bowser Ave

Call 9-1-1

Tatlow Ave

Carry a Naloxone Kit

Garden Ave

YOUR ONLY AUTHORIZED MITSUBISHI & SUZUKI SERVICE DEALER ON THE NORTH SHORE