FROM THE NRRTS OFFICE

CREATING LEGACY

Written by: CAREY BRITTON, ATP/SMS, CRTS®

Choosing to be an Registered Technology Supplier (RTS) is a calling, a commitment and an awesome responsibility. Our consistent daily preparation leads to behaviors and actions that affect our value, our customers’ lives and our referral sources, trust. Our legacy is what we choose to make it, and many people never take the time to think about this.

I challenge all of us to budget time to critically think about what our legacy is or will be. This is not something to wait until the end of your career. Each of us impacts the lives of many customers in our communities, which adds to your legacy. Some RTSs share their time with peers and staff, elevating each team member to achieve their potential. Other RTSs get involved in NRRTS and other organizations, advocating for their customers, their company and within the community, thus improving the industry that gives us the opportunity to make smiles and improve lives.

I am working on building my legacy, raising the bar to make the industry better and always adding value to those I serve. Each week, I review situations where I can improve, what issues arose and how to get better. I look for educational opportunities to strengthen my weaknesses. I prepare and am involved in staff/ company meetings to bring value and experience helping to ensure the field I work in exceeds expectations. I make myself available for colleagues when they have questions and concerns. I wake up each day trying to lead by example and do what is right even when nobody’s looking.

All of us can say we do not have any more time to commit to making things better. This is indeed troubling, because if we do not allocate time to help improve ourselves, our teams, our companies and industry, we may not have a place to continue to improve our customers’ lives and confidently know that what we do makes such a difference in the lives of our customers.

NRRTS too has a legacy, and I am excited as we finish 2023. The following are some areas that have been completed and continue to be a priority to NRRTS.

• Incoming executive director — Andrea Madsen, BS, ATP

• Growing to an International Organization — iNRRTS

• Unite4CRT

• CRT Education Program

• Repair Practices/Guidelines Involvement

• World Class DIRECTIONS magazine

• Exceptional CEU Webinars

• Increased Presence on the Web and Through Social Media

• Easier Renewal Process

• Continued Advocacy, Fly-In, In-Home, Seat Elevation and Standing, Choice in Increase Mobility

I am proud of everyone involved and those supporting NRRTS. I am grateful to be involved and play a role in the direction of our industry. If you have time and want to add to your legacy, ask iNRRTS what you can do to get involved. As we finish 2023, I wish you and your families a happy and safe holiday season.

CONTACT THE AUTHOR

Carey may be reached at CAREY.BRITTON@NSM-SEATING.COM

Carey Britton, ATP/SMS, CRTS®, is the branch manager and seating and mobility specialist for National Seating & Mobility in Pompano Beach, Florida. He has worked in the Complex Rehab Technology industry for 30 years and previously owned Active Mobility Center. A longtime NRRTS Registrant, Britton is the current president of NRRTS.