Interiors DYNAMIC STREAMLINED SOLUTIONS Healthcare Service Measured Term Contracts
About Novus
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At Novus , we have vast experience in the healthcare sector. Our dedicated healthcare team are trained and knowledgeable about working in live environments, enabling us to successfully deliver patient and service-user focussed care facilities for both the NHS and private providers.
From hospitals and clinics, to surgeries and care homes, we pride ourselves on delivering outstanding safety measures and maintaining the live environment, so you know your project is in the right hands. Page 2
Novus in the healthcare environment
For healthcare providers, the needs of the patient are the number one priority and the contribution that the physical environment has on their health and wellbeing should not be underestimated.
The key to our approach is our understanding that every healthcare facility has unique requirements, allowing us to provide a bespoke service for each project and client. Working to achieve our client’s goals, we put patient wellbeing at the heart of all we do and collaboratively work with key stakeholders to deliver works around the core healthcare provision.
From our experience in the healthcare sphere, we can give positive and reassuring answers to all stakeholders involved in the provision of care across a wide spectrum of needs.
Our highly trained, security cleared site teams will implement controls to prevent patients, staff, and visitors from encountering live works. We fully induct all our site teams in hospital protocols and provide them with contract specific training to ensure safety while effectively managing the live environment.
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We deliver projects to suit every requirement
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Through delivery of Measured Term Contracts (MTC) for our healthcare clients, we have built our reputation on excellent service and customer care, coupled with outstanding performance and competitive pricing.
Alongside our partners, including the NHS, Novus completes numerous healthcare and hospital refurbishment, maintenance and compliance projects each year.
We are proud to be appointed to the NHS SBS Hard FM Framework which covers a range of hard facilities maintenance via MTCs or single service routes. Page 4
Our Healthcare Frameworks
As a business, we are proudly appointed to frameworks across the healthcare sector for a variety of clients. These include:
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Case Study
Client: Manchester University NHS Foundation Trust
Value: £40m
Duration: 2015 - Ongoing
In July 2015, we were appointed to a Measured Term Contract Framework with Manchester University NHS Foundation Trust. Since then we have worked with the Trust to maintain, improve upgrade and refurbish their hospital estate, which includes Trafford General Hospital, the birthplace of the NHS.
Scope of works:
• Major capital investment programme.
• Internal refurbishment.
• Infrastructure upgrades including fire stopping works and M&E upgrades.
• Maintenance and lifecycle improvement work.
We had the challenge of working in live hospital environments. To overcome this, our teams carried out the works with minimal noise and disruption to the staff, patients and the public. We took the time to understand operational requirements through regular stakeholder liaison meetings before, during and after the refurbishment works programme.
I’m really proud of the effort from everyone involved. I’m excited to see what we can all do together soon!
Daniel Parry, Director of Estates & Facilities
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Case Study
Client: University Hospital of North Midlands NHS Trust
Value: £18m (£1.5m p.a.)
Duration: 2012 - Ongoing
We have built a strong relationship with the Trust delivering works at Royal Stoke University Hospital for nearly 10 years. Throughout this framework we have been awarded projects based on our successful track record which is a testament to our strong relationship with the Trust.
In 2020 we were successfully reappointed onto a three-year MTC framework at Royal Stoke University Hospital.
Scope of works:
Capital programme projects
• Minor works which include:
- Decoration works
- Refurbishment
- M&E alterations
- External landscaping
- Maintenance
One of the most challenging projects was reconnecting two parts of the Royal Stoke University Hospital site with an extensive elevated walkway repair. The walkway was situated over a busy road and had to be fully encapsulated to protect the general public and traffic below. The team produced a comprehensive road and traffic plan, and a pedestrian diversion for the project’s duration.
Novus carried out works to a superb standard on what was a very challenging project, given the bridge’s location over a busy road. This potentially disruptive project for the hospital was very well co-ordinated by Novus operatives who worked in a sensitive manner throughout to provide staff, patients and visitors with a safe walkway.
Adam Beech, Estates Officer, Royal Stoke University Hospital•
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Case Study
Client: East Cheshire NHS Trust
Value: £2.2m
Duration: 36 months
We have held an MTC agreement with East Cheshire NHS Trust since 2018 which covers their entire estate including three hospital sites at Macclesfield, Knutsford, Congleton and other community facilities.
Scope of works:
• Theatre refurbishments at Macclesfield District General Hospital.
• Fire Compliance works at Macclesfield District General Hospital.
• Ward refurbishments.
• Provision of temporary office space.
• Refurbishment to office space/ reception areas.
• Installation of disinfection units and associated works.
• General repairs and maintenance.
• M&E alterations and adaptations.
Fire compliance works included passive fire stopping, fire damper, fire doors, bed head services, fire detection, emergency lighting and decoration. We had weekly progress meetings with the Trust who were continually given comfort that the programme was being met. We arranged a staggered handover of the works on each ward on a weekly basis.
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Case Study
Client: The Christie NHS Foundation Trust
Value: Up to £4m
Duration: Ongoing
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We are currently working with The Christie NHS Foundation Trust to deliver a selection of building and maintenance works at their Manchester hospital via a new MTC.
The Christie is the largest single site cancer centre in Europe treating more than 60,000 patients every year. Works under the MTC involve various building alterations, including (but not limited to) internal refurbishments, backlog maintenance and lifecycle improvements, external updates and other work as required.
As a world leading cancer centre, The Christie consistently achieves high scores for overall patient experience. Ensuring we help uphold this standard, we are implementing measures to maintain patient experience, and health and safety. Minimising disruption, we are undertaking works during weekends and evenings where required to reduce interfaces with patients, staff and visitors. Page 9
Kelly Dew Business Development Manager kelly.dew@novussolutions.co.uk 07935 710 074 Get in touch today Interiors DYNAMIC STREAMLINED SOLUTIONS @_NovusSolutions www.novussolutions.co.uk Novus-Property-Solutions Novus Property Solutions