Continual Improvement Cycle

Northside Christian College has carefully considered research-based evidence to develop the 2023 – 2033 Strategic Plan. Furthermore, the Executive Team will be implementing feedback and reporting processes in order to implement a cycle of continuous improvement throughout the implementation of this strategic plan.

The Plan–Do–Check–Act cycle (PDCA) is a four–step model for implementing change in an organisation. The PDCA model was developed by Dr William Edwards Deming in the 1950s. He recommended that business processes be placed in a continuous feedback loop so that managers can identify and change the parts of the process that need improvements.

The College’s Strategic Plan is therefore a working document which will inform and define the priorities of our College during this next strategic phase.

The four steps of the PDCA model are:

• Plan: Identify and analyse the problem or opportunity, develop hypotheses about what the issues may be, and decide which one to test.

• Do: Test the potential solution, ideally on a small scale, and measure the results.

• Check / Study: Study the result, measure effectiveness, and decide whether the hypothesis is supported or not.

• Act: If the solution was successful, implement it.