Practical training through the Norland Diploma

Student support service

The Norland student support service is here to help you with any of your learning support or pastoral needs and to help answer any questions you have about the issues that affect you. Whether you want to know how to reference a journal article or need assistance to claim Disabled Students’ Allowances, we are here to help support you.

Student Support Officers Our Student Support Officers are here as a first point of contact to help you with any questions or address any issues you may have. We offer a completely free, confidential and supportive service designed to fit in with your needs. You can ask about almost anything. Common enquiries include registering with local GP surgeries, how to plan and write essays, requests to speak to a counsellor, information on obtaining extra time and how to bridge the gap between further and higher education. Advice and support is also shared from the @NorlandSupport Twitter account.

Counselling We have a fantastic counsellor who provides private, one-to-one sessions with students upon request. Loneliness, homesickness and stress are normal parts of the university experience and can often be overwhelming. Similarly, we know that anxiety and depression affect a great many people. Seeking support is a real sign of strength. You are not alone and we can help. Each student is entitled to six free counselling sessions throughout their time at Norland. We also work with other charities and organisations to help provide additional support and guidance. Don’t struggle in silence – we are here for you.

Togetherall We subscribe to Togetherall, an award-winning digital support service offering a safe and anonymous support and recovery space that is free for our students to use. Available 24 hours a day, 7 days a week, you can use it to help you deal with everything from everyday stresses to major life events.

Disability and dyslexia support We offer a wide range of support to students with specific educational needs and/or disabilities. Our Student Support Officers can work with you to help develop your study skills in one-to-one and small group sessions. We also provide extra time and other reasonable adjustments for students where eligible. We provide help and guidance for students who wish to apply for Disabled Students’ Allowances.

Academic skills support We also offer academic skills sessions and special seminars based upon your learning requirements, including lectures on referencing, essay-writing, journal use and independent study techniques. Our Student Support Officers are here to help you discuss your study goals and achieve them. The things we most often help students with include using learning objectives to help guide research, proofreading essays, writing workshops and offering formative feedback to ensure that you know how to take ownership of your learning.

Facilities

It’s an exciting time to be part of Norland. The growth in student numbers over recent years has seen teaching and learning move to a facility in the Oldfield Park area of Bath, enabling us to enrol 100 new students each year.

Our Oldfield Park building was opened in September 2017, following a multi-million-pound refurbishment. It houses state-of-the-art lecture rooms, a large conference room for guest lectures, a simulated nursery area with direct access to the garden as well as a purpose-built kitchen for food and nutrition teaching.

York Place, the campus on Bath’s London Road, has been retained for use for our Newly Qualified Nanny (NQN) support team, Norland Agency and Alumni, graduate CPD training plus external consultancy and training.