My upper floor does not receive enough heat. Can I adjust this? Try balancing the duct distribution system. To do this, look at your main supply duct where it leaves the heating unit. Follow it until you see the supply branch round ducts leading off to serve individual rooms. There will be a handle to the balancing damper on each round duct. Close the damper by turning the handle up or down, but not parallel to the duct. This will restrict airflow to rooms that get too much warm air, particularly smaller rooms such as bathrooms. Some rooms on the first floor may also be too warm. Then make sure all dampers to ducts serving the second floor are in the full open position, with the handles more in line with the duct. We have a new house, but two of our radiators won't heat up properly. What's the problem? It may be the vent. To test, turn your thermostat all the way down, wait about five minutes, and then unscrew (very carefully) the vent from the side of the radiator. Turn the thermostat back up and wait for steam to be made. If the radiator now heats up, you just need a new vent. A WORD OF CAUTION: DO NOT OPERATE YOUR SYSTEM WITH THE VENT REMOVED. After this test is done, reinstall the vent until you get a new one. I am going to get a new heating and cooling system. Which one is the best? Brands are important—and the most well-known names are all good—but the installing contractor plays a more important role. You might have the best equipment but if poorly installed, it will not work as well as it should and will be less efficient. Check the contractor. Get references. A good contractor will more than likely install good equipment properly. The second part of this