January—March 2022

January—March 2022 | Volume 29 Issue 1

Life Moving Forward Industry Advisor: No Driver, No Problem Mobility My Way: The Speed of Life Volunteer for a Committee ...and so much more!

THE NMEDA MAGAZINE

MEET THE STARTING LINE UP S R O T C E R I D F O NMEDA BOARD

See pg. 21

See pg. 34 COLUMBUS, OH | JANUARY 15-17, 2022

NMEDA.org

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DOCUTRACK, the quality app from the ADA, now features a Service Module custom built for the mobility dealer.

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Discover more about how DOCUTRACK can help your dealership:

330.928.7401 adamobility.com/docutrack

NMEDA CIRCUIT BREAKER

JAN—MAR 2022

THE NMEDA MAGAZINE

President

CEO

Layout, Editor & Creative Director

COLUMNS

21

8

Officer’s Message - By Christian Quandt

18

CEO’s Message - By Danny Langfield

26

Member Notice: Volunteer for a Committee

Industry Advisor - By Harry Baergen

31

Canada President’s Message - By Tamalea Stone

34

2021 Conference Recap - By Katie McDonald

48

QAP Straight Talk - By Chuck Hardy

38

Voc Rehab VIPs Return for Year Two - By Amy Schoppman

28

33

Katie McDonald

Contributing Writers Harry Baergen Chuck Hardy Danny Langfield Katie McDonald Tamalea Stone Mike Savicki Amy Schoppman Christian Quandt

CONTENTS

FEATURES

Christian Quandt

Danny Langfield

VOLUME 29, ISSUE 1

On the Cover Meet the Board of Directors - By Katie McDonald Mobility MY Way - By Mike Savicki

ALSO

The Circuit Breaker is published quarterly by the National Mobility Equipment Dealers Association.

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions: Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org

4

Board of Directors

6

Staff Directory

10

Dealer Member Directory

47

Around the Industry

52

QAP Dashboard

54

Industry Member Directory

55

Subscription rates for the USA and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

Allied Health Professional Member Directory

57

Edu/Government/Non-Profit Member Directory

All rights are reserved under copyright laws © 2022.

58

Dates to Remember

The articles published in the Circuit Breaker reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

NMEDA MISSION STATEMENT The mission of the National Mobility Equipment Dealers Association is to advocate and establish excellence in providing safe, reliable transportation solutions to enhance accessibility.

Jan-Mar 2022

3

BOARD OF DIRECTORS Christian Quandt, President Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Sam Cook, Vice President Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone scook@superiorvan.com

Eric Mansfield, Secretary MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Jud DeMott, Treasurer

Therapeutic Mobility Services, Inc. 311 N. Airport Office Park Fort Wayne, IN 46285 260.417.8399 phone eva@theramobility.net

Catherine Martin, Rep. at Large 1 Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

Dennis Charvat, Rep. at Large 2 Total Mobility Services 4785 Penn Avenue Boswell, PA 15531 330.888.9941 phone dennis@tmservices.com

Corey Kupsh Rep. at Large 3

Access 2 Mobility, Inc. 12406 State Highway 155 South Tyler, TX 75703 877.254.5438 phone jud.demott@gmail.com

A & J Mobility 333 Washington Street Valders, WI 54245 920.775.4104 phone coreyk@aandjvans.com

Gina Lewis, Manufacturer Rep.

Dan Walsh, Rep. at Large 4

Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 866.641.0419 phone ginalewis@adapt-solutions.ca

Bussani Mobility 500 Central Avenue Bethpage, NY 11714 516.938.5207 phone dwalsh@wegetyouthere.com

Kevin McMahon, Manufacturer Rep.

Chad Blake, Past President

BraunAbility P.O. Box 310 Winamac, IN 46996 800.843.5438 phone kevin.mcmahon@braunability.com

4

Eva Richardville, Allied Health Professional Rep.

NMEDA Circuit Breaker

Ability Center 4797 Ruffner Street San Diego, CA 92111 858.541.0552 phone cblake@abilitycenter.com

MOBILITY

INNOVATIONS

800 488 7688

www.mobilityinnovators.com

The Jimmy by Veigel is a seat belt assist device designed to aid drivers and passengers with buckling and unbuckling the seat belt buckle in an automobile.

The Jimmy’s ergonomic design is light weight and easy to use. Buckling: The ergonomic joystick grip gives you more control to easily engage the buckle.

Un-Buckling: Simply pull back on The Jimmy lever while pressing the release button to effortlessly disengage the buckle. Safety: Pulling back on the lever alone will not disengage the buckle. The release button has been designed to prevent unintended disengagement of the buckle.

Light weight ergonomic design for maximum comfort Safety release button prevents unintended disengagement of the buckle Vehicle specific mounting brackets ensure a safe fit and no damage to your automobile safety belt buckle Specific applications available to fit most vehicles Installation is quick and easy

within minutes

Simply clamp the vehicle specific side brackets to the male side of the buckle Can be removed without damage to the factory belt buckle

Jan-Mar 2022

5

NMEDA STAFF DIRECTORY Danny Langfield CEO danny.langfield@nmeda.org

Kristen Clevidence Quality Program Manager kristen.clevidence@nmeda.org

Mikala Ballard Membership & Administration Coordinator mikala.ballard@nmeda.org

Chuck Hardy Director of Quality & Compliance chuck.hardy@nmeda.org

Trevor Jennings Director of Partner Relations trevor.jennings@nmeda.org

Amy Lane

Director of Education & Training amy.lane@nmeda.org

Katie McDonald Director of Communications & Social katie.mcdonald@nmeda.org

Marilyn Myers Meetings & Conferences Manager marilyn.myers@nmeda.org

Amy Schoppman Director of Government Relations amy.schoppman@nmeda.org

6

NMEDA Circuit Breaker

Plug N Play for Sienna and Pacifica Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 Phone: (973) 808-9709 Fax: (973) 808-9713 peter@DriveMasterMobility.com DriveMasterMobility.com

Independent Driving Systems Inc. 580 TC Jester Blvd.

Houston, TX 77007 Phone: (713) 864-1460 Fax: (713) 864-1469 info@IndependentDrivingSystems.com IndependentDrivingSystems.com

Introducing the New GEN-XR and PNP-70!

GEN-XR

PNP-70

The GEN-XR is our easiest to install reduced steering system. The GEN-XR allows for 0-100%, and anywhere in between, reduction to the steering. The steering effort can easily be adjusted on the fly by the dealer and locked in. The GEN-XR is a plug n play installation on the Toyota Sienna and Chrysler Pacifica only needing 3 wires to be soldered (ignition and CAN).

The Plug N Play 70 offers 70 functions for the Pacifica with a simple box that plugs into the OBD-II. The functions are controlled via a tablet. An option is available for Toyota but is not fully plug n play and thus requires tapping a few wires.

Key Features

Key Features

Plug N Play easy installation 0-100% range of reduction (and anywhere in between) Switch over to OEM steering for family members to drive Safety oriented with an advanced backup system Includes phone for adjusting effort and monitoring any errors

Plug N Play easy installation Control HVAC, Windows, Mirrors and more Small form factor

Jan-Mar 2022

7

OFFICER’S MESSAGE

Dedication & Service

By Christian Quandt — Advanced Wheels PRESIDENT, NMEDA

E

ven if you have already

to it was evident, and we can’t thank

made him a key partner on a number

read David Parton’s Canada

him enough.

of items throughout his tenure. We’re

President’s Message in our last

Circuit Breaker, I think you’ll find it worthwhile, albeit sad and sobering, to revisit it again. As most who may be reading this are likely aware, David tragically and suddenly passed on December 8, 2021 in an auto accident (see this issue’s tribute to David on page 31). In his last article, David described how pandemic living had reminded him of the fragility of life, even though we are reminded of that in our industry almost every day.

Reminded, as David remarked, by the people (not just clients) we collectively serve who face more challenges on a daily basis than do people without disabilities, I know that many of my colleagues and I hold the same pride that David described in working in an industry where our

Another incredibly dedicated Board member who will be rolling off after

thankful to Mac and Braun for his service to the organization.

seven years of service is Jud DeMott.

I’m thankful to 2021 Representative at

Jud served the Board as a Regional

Large, Catherine Martin, for running

Rep and Treasurer. He has served on

for ‘22 Treasurer. She has been part of

the QAP, Guidelines, Nominations, Hall

the Finance Committee and will help

of Fame, and Finance committees. He

ensure a smooth transition from Jud.

was always present and prepared for

Thank you, Catherine, for stepping

meetings, thoughtful and inquisitive,

up to continue your service by

and someone who certainly helped

volunteering to serve on the Executive

“

Board.

I think all of us on the NMEDA Board of Directors appreciate that serving our organization and trying to better the industry has not only bolstered our individual companies, it has afforded us unique friendships along the way. ”

vocation affords us the opportunity to

bring this organization to where

Dan Walsh and Corey Kupsh both

so positively affect a person’s life.

it is today with his hard work and

ran for reelection as At Large

collaborative efforts. Thank you, Jud,

Representatives. Both are leaders in

for all your dedication to NMEDA.

our industry who know virtually every

Every person on the NMEDA Board of Directors dedicates their time to help

facet of dealer operations, and have

make our organization, and therefore

Kevin McMahon rolls off the

our industry, better than when they

Board as Structural Manufacturer

first started serving. David was

Representative this year, having

terming out of the Board anyway this

served since 2018. Kevin’s knowledge

New to the Board this year will be

year, but as his article indicates, his

of industry trends, and his insight and

Todd Navarrette from VMI, who will

passion for his industry and his service

influence within his own organization

be taking on the role of Structural

8

NMEDA Circuit Breaker

already made contributions to NMEDA in their short tenures on the Board.

Manufacturer Representative. Todd’s

experience working with all of our

this to volunteer for a committee or

experience in the auto industry

major partners. He is a tireless worker

a Board position if you’re eligible, as I

combined with the unique leadership

who I’m thankful is willing to sign on

promise it will give back (see pg 33).

roles he has held in the auto mobility

for more.

Cheers to an easier, prosperous, and

industry will make him a great

As David mentioned in his last article,

healthy year for all our members in

addition to the Board. I’ve personally

I think all of us on the NMEDA Board

2022.

worked with him on councils and

of Directors appreciate that serving

committees and appreciate his

our organization and trying to better

---

industry knowledge and collaborative

the industry has not only bolstered our

demeanor.

individual companies, it has afforded

A familiar face comes back to the

us unique friendships along the way.

NMEDA Board in Russ Newton, as

I’d like to thank my fellow members

the newly elected NMEDA Canada

for all the work they did this year and

President. Russ has been a great

during their terms. I encourage any of

advocate for our industry and has

you who may actually still be reading

Get Social with NMEDA

Jan-Mar 2022

9

NMEDA DEALER MEMBERS UNITED STATES ____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1 Gulf States Mobility 1647 Coosa River Parkway Wetumpka, AL 36092 (334) 514-6590 1, 2, 3 High Tech Mobility LLC 3351 Warrior River Rd Hueytown, AL 35023-1304 (205) 491-2109 1, 3 MobilityWorks Birmingham 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1,3 MobilityWorks - Huntsville 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1,3 Superior Van & Mobility Montgomery 2015 Eastern Blvd.

Montgomery, AL 36117 (334) 244-1011 1,3 Sylacauga Handicapped Inc 1304 Talladega Hwy Sylacauga, AL 35150 (256) 249-3717 1,2,3 Team Adaptive Medical Inc 1251 Boltons Branch Drive Mobile, AL 36606 (251) 471-1088 1,3

____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 Ability Center - Goodyear 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1,3

10

Ability Center - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1,3 Ability Center - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1, 3 United Access - Phoenix 1825 E Germann Rd Ste 24 Chandler, AZ 85286 (480) 999-5939 1, 2, 3 United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (480) 941-4800 1

____________________________

ARKANSAS MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72022 (501) 794-3100 1, 3 Superior Van & Mobility Fayetteville 2887 N College Ave Suite B Fayetteville, AR 72703 (479) 521-8433 1, 3 Superior Van & Mobility Jonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401 (870) 933-7270 1, 3 Superior Van & Mobility North Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070 1, 3

____________________________

CALIFORNIA

Ability Center - Long Beach 2715 Seaboard Ln Long Beach, CA 90805 (562) 634-5962 1,3 Ability Center - Orange Co 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1,3

MobilityWorks - Hawthorne 3403 Jack Northrop Ave Hawthorne, CA 902504428 (310) 432-0700 1, 3

Ability Center Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1,3

MobilityWorks - Oakland 1822 Embarcadero Avenue Oakland, CA 94606 (234) 542-3022 1

Ability Center - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1, 3 Ability Center - Santa Rosa 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1, 3 Access Options, Inc. Fremont 41545 Albrae St Fremont, CA 94538 (408) 734-5438 1 Access Options, Inc. Watsonville 109 Lee Road Suite D Watsonville, CA 95076 (831) 722-6804 1, 2, 3 AERO Mobility 1001 N Weir Canyon Road Anaheim, CA 92807 (714) 973-8600 1,2,3 Economy Medical Lifestyle Mobility 2355 Whitman Rd Ste F Concord, CA 94518-2542 (925) 671-4800 1

Ability Center - Fresno 2563 N. Fordham Avenue Fresno, CA 93727 (559) 291-2563 1, 3

Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1, 3

Ability Center - Inland Empire 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1, 3

MobilityWorks - Chico 7 Three Sevens Lane Chico, CA 95973 (800) 225-7361 1, 3

NMEDA Circuit Breaker

MobilityWorks - Fresno 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1,3

MobilityWorks - Pasadena 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1,3 MobilityWorks - Riverside 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1,3 MobilityWorks Sacramento 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1, 3 MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1 MobilityWorks - San Francisco 890 Cowan Road Suite B Burlingame, CA 94010 (800) 225-7361 1,3 MobilityWorks - San Jose 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1,3 MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1, 3 SACVANS Mobility 5821 Florin Perkins Rd Sacramento, CA 958281032 (916) 381-8267 1

____________________________

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

COLORADO

DELAWARE

Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1

MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1

Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1 Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1 MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989 1, 3 United Access - Colorado Springs 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1 United Access - Denver (South) 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1,2,3 United Access - Denver (West) 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1,2,3

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CONNECTICUT Advanced Wheels - East Granby 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1, 2, 3 Advanced Wheels - East Haven 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1 MobilityWorks - East Hartford 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1,3

____________________________

NuMotion/Spinlife 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1

____________________________

FLORIDA Ability Center - Orlando 4401 Edgewater Dr Orlando, FL 32804-1215 (407) 751-4158 1 Ability Center - Sarasota 5611 S Tamiami Trl Sarasota, FL 34231-4140 (941) 706-4687 1 Active Mobility and Design, Inc. dba Buddy’s Holiday Mobility 6144 S US Highway 1 Fort Pierce, FL 34982 772465-9600 1,3 Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1, 2, 3 Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1, 4 Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1, 3 In Motion Mobility LLC 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 534-2046 1, 3 Kempf Inc 5532 56th Commerce Park Blvd.

Tampa, FL 33610 (813) 630-0409 1, 3 Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 321636-8887 1

Mobility America 5130 Hwy 98 N Lakeland, FL 33809 (863) 816-1513 1

MobilityWorks - Miami 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1,3

Mobility Express 4320 US Highway 19 New Port Richey, FL 34652 (727) 849-0262 1

MobilityWorks - Ocala 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1

Mobility Express Inc 7910 Ulmerton Road Largo, FL 33771 (727) 556-2917 1

MobilityWorks - Orlando 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1, 3

Mobility Transportation Systems 4010 East Hillsborough Avenue Tampa, FL 33610 (813) 246-9116 1, 2, 3

MobilityWorks - Tallahassee 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1

MobilityWorks - Clermont 20354 US Hwy 27 Clermont, FL 34715 (352) 322-2256 1, 3 MobilityWorks - Daytona 364 Destination Daytona Ln Ormond Beach, FL 32137 (386) 586-5495 1,3 MobilityWorks - Fort Lauderdale 5601 Powerline Rd Ste 104 Fort Lauderdale, FL 33309 (954) 974-7028 1 MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1 MobilityWorks Jacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1,3 MobilityWorks - Lake Worth 1925 10th Ave N Unit 1 Lake Worth, FL 33461 561586-1997 1, 3 MobilityWorks - Largo 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1, 3

MobilityWorks - Tampa 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1,3 Ocean Conversions & Mobility 750 East Sample Road Bldg 1 Suite 3 Pompano Beach, FL 33064 (954) 942-6033 1, 2, 3 Ocean Conversions of Fort Myers Inc 5751 Zip Drive Ft. Myers, FL 33905 (239) 936-6333 1, 2, 3 Piper Medical Mobility & Accessibility 1885-B NE 149th Street North Miami, FL 33181 (305) 940-2030 1, 3 Superior Van & Mobility Pensacola 6260 Technology Dr. Suite B Pensacola, FL 32505 (850) 378-8914 1, 3 Team Adaptive - Pensacola 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1,3 Team Adaptive Inc - Panama City 1201 Harrison Avenue Panama City, FL 32401 (850) 522-0059 1

Jan-Mar 2022

11

NMEDA DEALER MEMBERS World Of Independence Inc 1804 South Division Ave Orlando, FL 32805 (407) 422-1069 1, 3

ILLINOIS

GEORGIA

Alternative Mobility Solutions, Inc. dba AMS Auto 1340 Cobblestone Way Woodstock, IL 60098 (815) 527-7297 1, 3

Adaptive Driving Solutions 3585 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1,2,3

MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714 847673-4300 1, 3

Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1,3

MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1, 3

___________________________

MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy Doraville, GA 30340 (470) 427-0696 1,3 MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3 MobilityWorks - Savannah 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 Quail Country Customs 731 South Westover Blvd Albany, GA 31707 (229) 432-7258 1 R & R Van Lift Sales & Service - Athens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282 1 R & R Van Lift Sales & Service - Conyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3

____________________________

HAWAII Soderholm Mobility 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1,3

MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1,3 Personal Mobility Champaign 1109 Parkland Ct Champaign, IL 61821 (217) 398-1188 1,3 Personal Mobility - Peoria 7611 N Harker Drive Peoria, IL 61615 (309) 966-3089 1,3 Personal Mobility Springfield 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1,3

United Access - Lenexa 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1,3

Superior Van & Mobility Fishers 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1, 3

KENTUCKY

Superior Van & Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (260) 497-8267 1, 3 Superior Van & Mobility Indianapolis 5410 South Madison Avenue Indianapolis, IN 46227 (317) 781-6900 1, 3 Superior Van & Mobility South Bend 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (574) 271-1175 1, 3

____________________________

IOWA Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3

____________________________

Southern Bus and Mobility - Breese 12950 Koch Lane PO Box 37 Breese, IL 62230 (618) 526-4131 1, 3

KANSAS

INDIANA

Jay Hatfield Mobility LLC Columbus 200 S East Avenue PO Box 270 Columbus, KS 66725 (800) 545-4227 1

____________________________

McCrocklin Mobility 810 West Mill St Middletown, IN 47356 (765) 354-2261 1 MobilityWorks - Merrillville 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1,3

____________________________

12

Superior Van & Mobility Evansville 3414 Interstate Drive Evansville, IN 47715 (812) 402-8267 1, 3

NMEDA Circuit Breaker

Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1

Jay Hatfield Mobility LLC Wichita 11922 East Kellogg Wichita, KS 67207 (620) 429-2636 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1

____________________________

Superior Van & Mobility Lexington 761 East New Circle Road Lexington, KY 40505 (859) 253-1832 1, 3 Superior Van & Mobility Louisville 1506 Lakeshore Court Louisville, KY 40223 (502) 447-8267 1, 3

____________________________

LOUISIANA FastServ Medical - Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1,3 Fastserv Medical - Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1, 3 Superior Van & Mobility Baton Rouge 12329 Industriplex Blvd Baton Rouge, LA 70809 (225) 663-8830 1, 3 Superior Van & Mobility New Orleans 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (504) 684-2100 1

____________________________

MAINE MobilityWorks - Gray 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3

____________________________

MARYLAND Auto Assist Inc 5002 Lehigh Road College Park, MD 20740 (301) 699-2238 1 BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Jerry’s Mobility 8001 Belair Rd Baltimore, MD 21236-3709 (410) 661-5700 1 Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1, 3 MobilityWorks - Beltsville 11409 Maryland Avenue Beltsville, MD 20705 727521-4248 1, 3 MobilityWorks - Windsor 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1 Oneness Mobility Service LLC 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1, 2, 3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc Frederick 5411 Yukon Court Suite B Frederick, MD 21703 240490-7840 1, 3 ____________________________

MASSACHUSETTS Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1, 3 MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3 MobilityWorks - Norwood 560 Providence Highway Norwood, MA 02062 (781) 278-8885 1,3 MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3

____________________________

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1 Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1, 2, 3 Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488 1 Clock Mobility - Traverse City 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1 Creative Mobility Group, Inc. - Byron Center 7740 Clyde Park Avenue SW Byron Center, MI 49315 (616) 583-9730 1 Creative Mobility Group Madison Heights 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1, 3 Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184 734595-4400 1, 3 MobilityWorks - Detroit 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1, 3 MobilityWorks - Saginaw 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1, 3

____________________________

MINNESOTA Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1 Cummings Mobility Albertville 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1, 2, 3

Cummings Mobility Burnsville 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1

Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1

Cummings Mobility - Little Canada 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1

United Access - Cape Girardeau 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1

MobilityWorks - Eau Claire 3115 Oak Knell Dr Eau Claire, MN 54701 (715) 495-1310 1, 3

United Access - Columbia 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3

MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113 (234) 312-2000 1,3

United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1,3

MISSISSIPPI

United Access - Springfield MO 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1, 3

____________________________

Handicapable Vans Inc 5516 North State Street Jackson, MS 39206 (601) 981-0042 1, 2, 3 Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 601939-2112 1, 2, 3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1,2,3 Team Adaptive Inc - Biloxi 978 Tommy Munro Drive Biloxi, MS 39532 228388-5700 1, 3 Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1

____________________________

MISSOURI DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1, 2, 3 MobilityWorks - Kansas City 1115 SW Oldham Pkwy Lees Summit, MO 640812477 (816) 600-5124 1

United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1, 2, 3 United Access - St. Louis (South) 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1

____________________________

NEBRASKA Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1, 3 Superior Van & Mobility Omaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1,3

____________________________

NEVADA Ability Center - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030 1, 3

Jan-Mar 2022

13

NMEDA DEALER MEMBERS MobilityWorks - Las Vegas 3575 W Cheyenne Ave Suite #108 North Las Vegas, NV 89032-8257 (702) 876-9606 1, 3

____________________________

NEW HAMPSHIRE MobilityWorks Londonderry 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1, 2, 3 New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1, 3

____________________________

NEW JERSEY Drive-Master Systems & Controls 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1,2,3 FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1 MobilityWorks Cinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3 MobilityWorks Farmingdale 5105 New Jersey Route 33 Wall Township, NJ 07727 (888) 473-5402 1,3 MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3 MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3 ____________________________

14

NEW MEXICO United Access Albuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3

____________________________

NEW YORK Abilities Unlimited of NY, Inc. 90 E Jefryn Blvd Deer Park, NY 11729 (800) 664-8434 1, 2, 3 Agor Enterprises, Inc Rochester 951 Panorama Trail South Rochester, NY 14625 (585) 385-2556 1 Bussani Mobility Bethpage 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1, 3 Bussani Mobility Mamaroneck 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1, 3 Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1 MobilityWorks - Albany 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1, 3 MobilityWorks - Buffalo 3560 Sheridan Drive Amherst, NY 14226 (716) 342-3530 1,3 Tim’s Trim, Inc. 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1, 2, 3 United Access - Rochester 3760 West Henrietta Rd Rochester, NY 14623 (877) 501-8267 1

NMEDA Circuit Breaker

United Access - Syracuse 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1

Key Mobility Services 1944 US State Route 68 North Xenia, OH 45385 (937) 374-3226 1

NORTH CAROLINA

Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1,2,3

____________________________

Care Solutions 110 B Edney Street Hendersonville, NC 28792 (828) 698-9844 1 Ilderton Conversion Company 701 South Main Street High Point, NC 27260 (336) 841-2020 1,2,3 Ilderton Conversion of Asheville 735 Dogwood Road Asheville, NC 28806 (828) 670-1111 1, 3 Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1, 3 MobilityWorks - Charlotte 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1, 3 MobilityWorks - Concord 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1 Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1 Van Products - Raleigh 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1, 3 Van Products - Wilmington 394A Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1 ________________________

OHIO Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1, 2, 3

MobilityWorks - Akron 810 Moe Drive Akron, OH 44310 (888) 473-5402 1, 3 MobilityWorks - Bedford Heights 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1,3 MobilityWorks - Columbus 7233 Industrial Parkway Plain City, OH 43064 (614) 873-1580 1 MobilityWorks - Dayton 214 Valley Street Dayton, OH 45404 (937) 963-0733 1,3 MobilityWorks - Sharonville 11755 Mosteller Rd Sharonville, OH 45241 (513) 791-4000 1,3 MobilityWorks - Toledo 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1,3

____________________________

OKLAHOMA Handicapped Vehicle Services Unlimited 7434 East 46th Street Tulsa, OK 74145 918622-8400 1 Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488 1 United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1, 3

____________________________

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

OREGON Ability Center - Eugene 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1, 3 Ability Center - Portland 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1, 3 R & J Mobility Service LLC - Medford 4938 Crater Lake Avenue Medford, OR 97504 (541) 245-4846 1, 3 R & J Mobility Service LLC - Salem South 200 Hawthorne Avenue SE Suite F560 Salem, OR 97301 (503) 838-5520 1, 2, 3 United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1, 3 United Access - Portland (West) 4347 NW Yeon Ave Portland, OR 97210 (877) 501-8267 1,2,3

____________________________

PENNSYLVANIA Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1, 2, 3 Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3 MITS Corp 11448 North Main Street Extended Glen Rock, PA 17327 (717) 235-5899 1 MobilityWorks - Allentown 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1,2,3

MobilityWorks Philadelphia 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3

Ilderton Conversion of Myrtle Beach 1987 Highway 501 Myrtle Beach, SC 29577 (843) 945-9451 1

United Access - Memphis 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1,3

MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3

MobilityWorks - Columbia 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1

TEXAS

MobilityWorks - Robinson Township 5460 Campbells Run Rd Suite 100 Robinson Township, PA 15205 (412) 799-6929 1, 3

MobilityWorks - Greenville 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1

Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1 Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1, 3 Total Mobility Services Inc Boswell 4785 Penn Avenue Boswell, PA 15531 (814) 629-9935 1, 2, 3 Total Mobility Services Inc Harrisburg 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1, 3 ____________________________

PUERTO RICO All Mobility Puerto Rico, Inc. HC 3 Box 9057 Guaynabo, PR 00971 (787) 398-3444 1 Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3 ____________________________

SOUTH CAROLINA Ilderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1,3

MobilityWorks - Murrells Inlet 11816 Highway 17 Bypass Murrells Inlet, SC 29576 (843) 268-4850 1,3

____________________________

SOUTH DAKOTA MobilityWorks - Tea 200 1st Street Tea, SD 57064 (605) 498-2000 1,3

____________________________

TENNESSEE Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1 MobilityWorks Chattanooga 3614 Elwood Ln Chattanooga, TN 374161769 (423) 308-8267 1, 3 MobilityWorks - Gallatin 1015 S Water Avenue Gallatin, TN 37066 (651) 451-7373 1

____________________________

Access2Mobility, Inc. 12406 State Highway 155 South Tyler, TX 75703 (903) 592-6760 1, 3 Adaptive Driving Access College Station 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1,3 Adaptive Driving Access Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922 1 Adaptive Driving Access Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1,2,3 Adaptive Driving Access McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001 1 Adaptive Driving Access Pasadena 3430 E Sam Houston Parkway S Pasadena, TX 77505 (281) 487-1969 1, 2, 3 American Lift Aids Beaumont 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1,2,3

MobilityWorks - Nashville 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3

American Lift Aids, Inc. Tyler 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1, 2, 3

Superior Van & Mobility Knoxville 10640 Braden Dickey Lane Knoxville, TN 37932 (865) 622-6550 1, 3

Andy’s Mobility & Lift Services 1502 Santa Ursula Laredo, TX 78040 (956) 722-7371 1

Jan-Mar 2022

15

NMEDA DEALER MEMBERS Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1,2,3

United Access - Arlington 2432 E Randol Mill Rd Arlington, TX 76011-6335 (877) 501-8267 1, 3

Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1, 3

MobilityWorks - Austin 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3

United Access - Austin 15301 Interstate 35 Ste A Pflugerville, TX 78660 (877) 501-8267 1,3

MobilityWorks - Dallas 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3

United Access - Dallas (East) 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1,2,3

MobilityWorks - Alexandria 5751 General Washington Drive Alexandria, VA 22312 (234) 542-3022 1

MobilityWorks - Fort Worth 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1,3 MobilityWorks - Houston 3327 S Sam Houston Pkwy Suite 300 Houston, TX 77047 (346) 226-6999 1 MobilityWorks - San Antonio 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3 MobilityWorks - Selma 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 MobilityWorks - Waco 4980 S Loop 340 Robinson, TX 76706-4640 (254) 754-2700 1 Open Road Mobility Amarillo 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility Lubbock 7411 82nd Street Lubbock, TX 79424 806771-5873 1, 2, 3 Texas Mobility Services, LLC dba Texas Adaptive Aids 701 Bearcat Road Unit B Aledo, TX 76087 (817) 394-3914 1,3

16

United Access - Dallas (North) 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1,3 United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 915585-0775 1

____________________________

UTAH United Access - Salt Lake 9082 S 300 W Sandy, UT 84070 (877) 501-8267 1

____________________________

VERMONT MobilityWorks - Essex Junction 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3

____________________________

VIRGINIA Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Ste E Chantilly, VA 20151 (703) 345-2990 1, 3 Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1 MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1

NMEDA Circuit Breaker

MobilityWorks - Norfolk 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3 MobilityWorks - North Chesterfield 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 220-0611 1,3 Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1

____________________________

WASHINGTON Ability Center - Everett 7202 Evergreen Way Everett, WA 98203 (425) 353-6563 1, 3 Ability Center - Redmond 14640 NE 91st Street St A Redmond, WA 98052 (425) 406-8484 1 Ability Center - Sumner 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1, 2, 3 Absolute Mobility Center 21704 87th Ave SE Woodinville, WA 98072 (425) 481-6546 1, 3 Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1,3

____________________________

WEST VIRGINIA Total Mobility Services Inc - Hurricane 146 Stricklin Rd Hurricane, WV 25526-6734 (304) 727-9478 1, 3

____________________________

WISCONSIN A & J Mobility - De Pere 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1, 3 A & J Mobility - Eau Claire 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1, 3 A & J Mobility - McFarland 4125 Terminal Drive McFarland, WI 53558 (608) 579-1500 1, 3 A & J Mobility - Richfield 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1, 3 A & J Mobility - Valders 333 Washington Street Valders, WI 54245 (920) 775-9333 1, 2, 3 Access Mobility Vans 1995 E. Norse Ave. Cudahy, WI 53110 (414) 524-9823 1,2,3 MobilityWorks - Green Bay 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1,3 MobilityWorks - Sun Prairie 222 Linnerud Drive Sun Prairie, WI 53590 (608) 395-2350 2 MobilityWorks - Waukesha N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3 ___________________________

WYOMING Frontier Access & Mobility Systems, Inc. - Cheyenne 1207 E Pershing Blvd Cheyenne, WY 82001 (307) 637-7663 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

CANADA

____________________________

ALBERTA Accessible Vehicle Solutions Inc. 1231 36 Avenue NE #14 Calgary, AB T2E 6N6 (587) 319-2819 1, 3 ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1, 3 Silver Cross Automotive Inc. - Calgary 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1,3 Silver Cross Automotive Inc. - Edmonton 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

____________________________

BRITISH COLUMBIA Alliance Mobility Solutions - Kelowna 1075 McCurdy Road Kelowna, BC V1X 2P9 236420-1400 1, 3 Alliance Mobility Solutions - Richmond 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1, 3 Home2Stay Accessibility Ltd 305-1515 Broadway St Port Coquitlam, BC V3C6P6 (604) 259-1211 1 Island Mediquip Ltd Nanaimo 2258 Dorman Road Nanaimo, BC V9Z 6R4 (250) 824-0390 1 Island Mediquip Ltd Victoria 750 Enterprise Crescent Victoria, BC V8Z 6R4 855593-0959 1

Mahadev Motors LTD 2110-21000 Westminister Hwy Richmond, BC V6V-2S9 (778) 896-2644 1

Silver Cross Automotive Inc. London 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1

Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1

Silver Cross Automotive Inc. Ottowa 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (613) 290-5279 1

Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3 Silver Cross Automotive Inc. - Maple Ridge 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-7609 1

____________________________

MANITOBA Northland Home Healthcare Products 865 Bradford Street Winnipeg, MB R3H 0N6 (204) 786-6786 1

____________________________

ONTARIO Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 613738-2721 1 Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1, 2, 3 Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1, 2, 3 Mobility in Motion 1710 Bishop Street N Unit 8 Cambridge, ON N1T 1T2 (519) 623-9930 1 Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 905735-5552 1, 2

Silver Cross Automotive Inc. Toronto 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1 Silver Cross Automotive Inc. Waterloo 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3 ____________________________

TVR Technologies Inc. 20 Rue des Metiers Lavaltrie, QC J5T 0H4 (888) 919-2555 1, 3 Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1, 2, 3

_______________________

SASKATCHEWAN Golden Mobility & Rehab Ltd - Saskatoon 3150A Faithfull Avenue Saskatoon, SK S7K 8H3 (306) 242-9060 1, 3 PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1, 3

QUEBEC Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1, 3 Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336 1, 3 Centre de L’auto St-Lambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1, 3 Eureka Solutions - Levis 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions - Longueuil 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1, 3 Eureka Solutions - Sherbrooke 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1, 3 SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1, 3

Jan-Mar 2022

17

CEO’S MESSAGE

The People That You Meet...

By Danny Langfield NMEDA CEO

Y

ou know what is really nice

reelected to the Board, as well as

in at NMEDA. Let me encourage you

about the auto mobility

honoring Kevin McMahon and Jud

to volunteer to serve on a committee.

industry? The people. In

DeMott for their service as they roll

December I celebrated my five year

off this year (see his article on pg.

anniversary as the exec for NMEDA,

“

an occasion which caused me to look back and reflect a little.

There are so many great folks that have been, and continue to be, part of my world. Chad Blake was our President for my first three years, and I could not have asked for a better supporter or friend during those turbulent times. And now with Christian Quandt in that role—well, suffice it to say I have been very lucky when it comes to the volunteer leaders with whom I have had the good fortune to work.

As an association, we have seen maybe a little more than our fair share of changes to the Board of Directors over these years, largely due to consolidation in the industry, both dealer and manufacturer. But the upside of those changes is that we have seen a ton of new blood and fresh faces get involved, which in turn helps keep us energized and challenged.

CQ does a nice job of spotlighting the leaders who were just elected/

18

NMEDA Circuit Breaker

8). I will echo Christian’s sentiments

The obligations are not arduous— nearly all committees now meet quarterly, via web meeting, and our

Now, I know the majority of you out there aren’t looking for tips on fast-tracking yourselves onto the NMEDA Board, but by the same token I know there are those of you who feel a little bit like you are on the outside looking in at NMEDA. Let me encourage you to volunteer to serve on a committee.”

and add that Jud’s role as the tireless defender of the “small” dealer has been powerful, persuasive, and appreciated.

staff liaisons work closely with our chairmen and women to make sure we start on time, stick to the agenda and do not waste our members’ time.

Speaking of leaders, February is

Historically I am not sure NMEDA

when we start our push to recruit

always got a strong ‘A’ in those

new volunteers for our committees.

categories, but we have improved!

Every board member, past or present, started out as a committee member.

Now, I know the majority of you out there aren’t looking for tips on fast-

As an association, NMEDA has three primary areas of concentration: 1.

Quality programs for our manufacturers and dealers;

tracking yourselves onto the NMEDA Board, but by the same token I know

2.

Education; and

there are those of you who feel a little

3.

Advocacy.

bit like you are on the outside looking

Directly or indirectly, all our

and that is reflected in the supporting

committees support one or more of

committees we have in place: Quality

these areas.

Assurance Program, Manufacturers

At the intersection of Education &

QAP, Guidelines and Compliance

Advocacy you will find our Annual Conference. On the advocacy side,

Review Program. For a complete list of NMEDA committees, please see our

this year we welcomed over 20 of our

volunteer signup form found on pg 33.

Voc Rehab friends representing 13

As we roll into this fine new year of

states (see pg 38). On the Education

2022, why not get a bit more involved

side we offered three Learning Tracks

with your association? NMEDA could

featuring 12 total breakout sessions

always use your help—and the people

for our dealers, as well as a separate

you meet will make it well worth your

Tech Training track for technicians.

while.

Obviously, our Quality programs are a

---

huge part of NMEDA’s mission as well,

MGA Research Corporation

Discover the MGA Advantage

FMVSS 207/210 &SAE J2249

Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com |

Jan-Mar 2022

19

MEET THE STARTING LINE UP S R O T C E R I D F O D NMEDA BOAR

By Katie McDonald NMEDA DIRECTOR OF COMMUNICATIONS & SOCIAL

Thank you to all who participated in the 2022 NMEDA Board Election. As you can see, we’ve got an excellent group of volunteer leaders to direct the goals and mission of the association. Newly elected positions include: •

Catherine Martin - Treasurer

•

Todd Navarette - Structural Manufacturer Representative

•

Russ Newton - Canada President

These members will be sworn in during the March Board of Director’s meeting, but right now, let’s take a few minutes to learn a little more about these all-stars who are poised to deliver a homerun year. No sleeping in the dugout, these individuals have the expertise to navigate curveballs and avoid strike-outs....ok enough of the baseball euphamisms.

May I proudly present, the 2022 NMEDA Board of Directors...

President, Advanced Wheels Years in Auto Mobility: 25+ Why I wanted to serve on the NMEDA BOD: Our business and family have been charter members of this organization, and we’ve gained industry knowledge and lifelong friendships as a result. I appreciate that my colleagues elected me to help the organization continue to grow, and I look forward to another two years serving our members.

CHRISTIAN

QUANDT

PRESIDENT

NMEDA BOARD OF DIRECTORS

Fun Fact: I love long walks on the beach and I hate motivational speakers.

Jan-Mar 2022

21

President, Superior Van & Mobility Years in Auto Mobility:

25

Why I wanted to serve on the NMEDA BOD: Love for the industry and the people we serve.

Fun Fact: I love sports, family, politics and the beach.

SAM

COOK

VICE PRESIDENT

NMEDA BOARD OF DIRECTORS

President, MobilityWorks Years in Auto Mobility: 19 Why I wanted to serve on the NMEDA BOD: NMEDA is a cornerstone in providing safe reliable wheelchair accessible products to our clients. I wanted to be a board member to utilize my experience to help NMEDA in accomplishing its goals and objectives that align so closely with our company and what I believe is in the best interest of the community we are all so fortunate to serve.

LD MANSFIE ERIC

SECRETARY

Fun Fact: I became a grandpa this year.

NMEDA BOARD OF DIRECTORS

General Manager,Ilderton Conversion Company Years in Auto Mobility: 13 Why I wanted to serve on the NMEDA BOD: My father, Tim Ilderton, served for many years on the NMEDA BOD. His dedication to NMEDA and the mobility industry inspired me to become involved with the Board.

Fun Fact: I recently started playing tennis again after not playing for 20 years and now I play 2-3 times a week.

E

CATHERIN

MARTIN

TREASURER

NMEDA BOARD OF DIRECTORS

22

NMEDA Circuit Breaker

COO, Total Mobility Services Years in Auto Mobility:

26

Why I wanted to serve on the NMEDA BOD: To help strengthen our trade association and help build awareness of our very important industry.

Fun Fact: Love to travel. Mostly tropical/beach vacations but looking forward to doing more extensive world travel in the future.

DENNIS

T CHARVA

REPRESENTATIVE AT LARGE

NMEDA BOARD OF DIRECTORS

CEO, Adapt Solutions Years in Auto Mobility: 17 Why I wanted to serve on the NMEDA BOD: I have been an active member of NMEDA and NMEDA Canada committees since 2005. As a group, we share common goals and objectives.

Serving on the BOD allows me to actively participate, understand and shape the future of this industry.

GINA

LEWIS

MANUFACTURER REPRESENTATIVE

Fun Fact: I like fast cars, loud music, world travel, and exotic food. I love my two dogs and my husband of nineteen years.

NMEDA BOARD OF DIRECTORS

VP Sales Effectiveness, VMI Years in Auto Mobility: 12 Why I wanted to serve on the NMEDA BOD: I wanted to serve on the NMEDA board to keep building relationships and strengthen the industry. I also want to be able to help all of our dealers and provide our customers with the best experience possible.

Fun Fact: I will take a moment to brag on my daughter– she recently committed to Northwestern University to continue her academic and athletic career to play volleyball in the Big 10.

TTE NAVARE TODD

MANUFACTURER REPRESENTATIVE

NMEDA BOARD OF DIRECTORS

Jan-Mar 2022

23

President/CEO, Therapeutic Mobility Services, Inc. Years in Auto Mobility: 23 Why I wanted to serve on the NMEDA BOD: My curiosity about the relationship between CDRS evaluators, mobility equipment dealers, and adaptive equipment manufacturers is what sparked my interest in becoming involved with NMEDA on a more significant level than just an allied health professional member. As a Board member, I hope to continue to contribute collaboration with this very skilled and dedicated team of mobility professionals in the coming year.

VILLE RICHARD EVA

ALLIED HEALTH PROFESSIONAL REPRESENTATIVE

Fun Fact: I am very project motivated and love to remodel! I grew up in a construction family and am much more at ease in the local home improvement store than any shopping mall.

NMEDA BOARD OF DIRECTORS

COO, Bussani Mobility Years in Auto Mobility: 20 Why I wanted to serve on the NMEDA BOD: With great respect for the Mobility Industry, I feel being part of NMEDA’s Board will connect me with the entire organization instead of just my business.

Fun Fact: I enjoyed years of drag racing. Today, my favorite things are skiing, attending concerts with my family, and skydiving.

DAN

WALSH

REPRESENTATIVE AT LARGE

NMEDA BOARD OF DIRECTORS

President, A&J Mobility Years in Auto Mobility: 20 Why I wanted to serve on the NMEDA BOD: The mobility industry continues to evolve at a rapid pace with the last couple years providing more change than anyone could have expected. To serve on the NMEDA Board of Directors is a true honor. I hope my input and perspective can help shape the direction of the industry for many years to come.

COREY

KUPSH

REPRESENTATIVE AT LARGE

NMEDA BOARD OF DIRECTORS

24

NMEDA Circuit Breaker

Fun Fact: I love to downhill ski.

General Manager, Sure Grip Hand Controls Years in Auto Mobility: 16 Why I wanted to serve on the NMEDA BOD:

RUSS

NEWTON

CANADIAN PRESIDENT

NMEDA BOARD OF DIRECTORS

Excited to serve along side a group of like-minded industry volunteers and with the brilliant NMEDA staff. Everyone dedicated to leaving the industry, and the benefit to its members, in better shape than when they found it. My first time around was a wonderful learning experience. This time I am simply looking forward to contributing more.

Fun Fact: I am a member of the American Hockey League Hall of Fame

SVP of Store Sales & Operations, BraunAbility | Arch Retail Group Years in Auto Mobility: 18 Why I wanted to serve on the NMEDA BOD: NMEDA is our industry’s trade association and I wanted to participate in helping to shape our industry’s future.

Fun Fact: I was a college soccer coach for 6 years (both at the NAIA and NCAA D-II level). My family and I enjoy travel and spending as much time on the lake as possible.

CHAD

BLAKE

PAST PRESIDENT

NMEDA BOARD OF DIRECTORS

Interested in working with this incredible line up?

Volunteer to serve on a NMEDA Committee.

See page 33.

Jan-Mar 2022

25

INDUSTRY ADVISOR

No Driver—No Problem

By Harry Baergen – Autoregs Consulting NMEDA CRP COORDINATOR Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program (CRP) Coordinator for NMEDA. If you have any questions about the contents of this article, or about the NMEDA CRP, contact Harry Baergen at 778.888.2210.

E

ver since the Vehicle Safety Act came into being in 1966 there have always been cases

where innovative technology has advanced ahead of the legislative process. Even to this day there, are federal motor vehicle safety standards (FMVSS) that are outdated in their application to new vehicles. However, when it comes to automated driving systems (ADS) it appears that NHTSA is actually trying to be proactive.

NHTSA has been researching ADS and publishing about it for the last several years together with industry stakeholders and institutions such

The definitional and textual changes

as the Virginia Tech Transportation

would apply to the following

Institute (VTTI). For example, based

standards:

on hundreds of comments the agency

•

received in response to a January 18, 2018, request for comments to identify regulatory barriers to ADS, NHTSA, on March 30, 2020, published

in interior impact, •

a notice of proposed rulemaking,

•

FMVSS 205; Glazing materials,

docket number NHTSA-2020-0014,

•

FMVSS 206; Door locks and door

series FMVSS to remove barriers to ADS. Rather than creating a whole new set of standards for vehicles

retention components, •

FMVSS 207; Seating systems,

•

FMVSS 208; Occupant crash protection,

equipped with ADS and dual mode vehicles it looks like NHTSA has

•

decided to modernize existing standards to address the challenges in testing and verifying compliance of ADS equipped vehicles and their unconventional interior designs. controls.

FMVSS 214; Side impact protection,

•

FMVSS 216a; Roof crush resistance upgraded standard,

•

FMVSS 225; Child restraint anchorage systems, and

Designs such as the lack of driving

NMEDA Circuit Breaker

FMVSS 204; Steering control rearward displacement,

proposing to modernize many 200

26

FMVSS 201; Occupant protection

•

FMVSS 226; Ejection mitigation.

One significant change will be in

comments to identify regulatory

OEM engineering contacts.

the definitions in 49 CFR 571.3

barriers to ADS supported the idea

and located throughout 49 CFR

of updating the existing FMVSS to

The question might also arise here:

571. For example, definitions such

remove barriers for ADS equipped

as “designated seating position

vehicles or dual mode vehicles.

(DSP)” would be changed to clarify

Although, some did express concern

application to ADS equipped vehicles,

about NHTSA abandoning its

Why is NHTSA making such a concerted effort to stay ahead of advancing technology in the case of ADS when there are still existing

“

standards on the books that need

system if none exists or if the driver’s

safety mission by removing barriers

updating? The answer to this question

position is in a location other than the

before evaluating the safety of ADS

is relatively straight forward. It is due

left front of the vehicle.

equipped vehicles. Some comments

to the statistic that 94% of all motor

also advocated developing separate

vehicle crashes are caused by human

standards to govern ADS performance

error according to NHTSA’s National

to protect the public from these

Motor Vehicle Crash Causation Survey.

vehicles. A wide array of comments

This exact number is debatable if we

showed support for treating occupant

factor in things like infrastructure,

carrying ADS vehicles differently

vehicle condition, environment, high

from cargo carrying ADS vehicles.

speed limits, etc., but the number is

There was also an agreement among

still high enough to justify NHTSA’s

commenters that the current level

enthusiasm about ADS. It remains to

of protection provided in the 200

be seen, but to remove the human

series be maintained. There was even

driver from the equation and to let

a comment suggesting that NHTSA

computers do the driving could

clarify the definition of “driver” to

prevent an untold number of fatalities

distinguish between ADS driver and

and injuries.

human driver.

---

including those without seats, while minimizing textual disruption and still maintaining application to traditional vehicles.

The NHTSA proposal also clarifies the application of some occupant protection standards to vehicles designed to carry cargo only. It

Why is NHTSA making such a concerted effort to stay ahead of advancing technology in the case of ADS when there are still existing standards on the books that need updating?

would eliminate the driver protection standards related to the steering

There are no changes planned for the following standards: FMVSS 202a, 209, 210, 212, 217, 218, 219, 220, 221 and 222.

Some changes can be accomplished by minor modifications. For example, for vehicles with no driver the change would extend the existing requirement for the front right passenger position to all front outboard passenger positions, regardless of vehicle side. This would not affect the occupant protection requirements for conventional vehicles and would not impact the testing burden on manufacturers of ADS equipped vehicles. Thus, all references to anthropomorphic test devices (ATD), such as “passenger” dummies, would be replaced by the term “front outboard passenger” dummies.

The majority of comments that NHTSA received in response to the January 18, 2018, request for

It may be a while before a person with a disability can roll into an ADS vehicle and issue a voice command with the destination and then roll out on arrival, but if it happens sooner than we expect, it looks like NHTSA is certainly busy preparing for the challenge. It may also be advisable for adaptive vehicle alterers to be anticipating ADS, especially in terms of ensuring the company has reliable

Jan-Mar 2022

27

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

The Speed of Life

Karah Behrend is a fast driving, adventure loving badass

“If your friends don’t get you into

thought of removing both her and

Car Club of America (SCCA). In 2019

situations where you may have to

the Polaris RZR from the mud, not

she became the first disabled driver to

swim out of a vehicle, do you even

to mention the failed relationship,

compete in the weeklong, all-female

have friends?”

seem to be of no worry; she is simply

Rebelle Rally, finishing second in

That’s the question Karah Behrend

making the best out of the actual

class with her co-driver, U.S. Army vet

situation and sharing that experience,

Rachael Ridenour. Karah’s goal is to

like she does so many others in her

drive for NASCAR.

used to caption a June 2019 Instagram video post in which she is seen sitting and smiling, beer in hand, almost fully

life, with the world.

submerged in a mud pit somewhere

If you haven’t heard of Karah Behrend

as in I kind of want to be the fastest

on (or off - depending how you frame

then you are missing out on someone

person who has ever lived,” Karah

it) a flooded dirt trail in rural Texas.

unique and special. “Badass” is

Behrend, 28, shares. “And in NASCAR

She had gone “muddying” with a

a fitting term commonly used to

there has never been someone like

close friend as a way to lift her spirits

describe her. She’s an adrenaline

me who has done it, and there are

and get over a broken relationship

junkie who has tried skydiving,

lots of little kids with disabilities out

and things got deep. In the video, the

horseback riding, climbing, SCUBA

there who need to look up at the TV

diving, and surfing.

and see someone like them doing it

She’s a wheelchair

so they can see they can do it, too. So,

rugby player (class

simple enough, that’s going to be me.”

3.5) for the nationally ranked Oscar Mike Militia. And she’s a Rally Driver who races UTV and road race cars (think Honda Fits and Mini-Coopers). Karah is the first female with a disability to receive a license from the Sports

28

NMEDA Circuit Breaker

“I really, really, really enjoy going fast,

Her social media is stuff of legend.

Think Instagram and TikTok, content that has been known to draw north of 1 million views. She shares her life and uses her experiences (both positive and negative) to connect and bring together people. Her attitude. Her effort. Her thick skin. Wheelies over the edge of a 20’ cliff? A doorbell cam catches you flipping forward out

of your chair? Karah keeps it real.

And by real, it’s the in-your-facesometimes-middle-finger-raised kind of real.

“I use social media to connect with people who need to be connected if that makes sense,” she tells me. “The Internet has given us a powerful tool in that none of us are ever totally alone in our experiences any more and if we open ourselves up and show people what we are doing and what we are going through, then none of us will feel totally alone.

“When I was first going through my diagnosis and all this,” she adds, “I didn’t know how to handle it so I

Let’s talk driving. Her first car after

gear to her rugby equipment.

started making content so I could

rehabilitation was a VW Jetta. Karah would transfer into the driver’s seat

Truth be told, her ingenuity and

connect with other people and it has been really, really therapeutic for me.”

and break down her manual chair,

As for her backstory, let’s pick it up right out of high school. Karah scored super high on one of those aptitude tests that suggests possible career

placing the wheels in the back seat and the frame on the passenger side.

As for hand controls, well, let’s just say she got creative.

creative hand control inventing skills did recently come in handy once again. When a set of hand controls didn’t arrive in time for a race, she went to Walmart, bought a couple sets of “old people walking canes,”

and professional paths so she decided

“Instead of hand controls, I used a

cut them up, and secured them to the

to enlist in the Air Force. In 2011, she

broomstick,” she says with a laugh.

pedals. She finished the grueling off-

signed papers as a communications

“I broke the broom parts off of

road race no worse for the wear.

signal intelligence analyst. Karah

broomsticks and tied them to the

chose the Air Force partly because

pedals then I pushed and pulled. It did

of her family’s military history. Her

it’s job before I upgraded to portable

grandfather served during the

hand controls.”

Vietnam era, her biological father was

But that “system” (thankfully) didn’t

sunshine into everything she does

in Desert Shield and Desert Storm,

last long. In early 2021, TrueCar and

and, thanks to her social media, she

and her adopted father was an Army

Autonation chose her for the 2021

brings us along with her, too. There

Ranger who fought in Panama. Karah

DrivenToDrive award for inspiring

are glass “half empty” people, glass

served for six years before being

wounded veterans in partnership with

“half full” people, then there’s Karah

medically retired after a surgical

DAV (Disabled American Veterans).

Behrend; a true warrior who is living,

complication led to a condition called

Karah was awarded a 2020 Chevrolet

loving, and driving at the speed of life.

Reflex Sympathetic Dystrophy (RSD),

Colorado ZR2 pickup (with a Monarch

a neurological disorder that impacts

hand control system) and now has it

her involuntary functions such as

fully built out—wheels, lights, a lift,

temperature control, blood pressure,

and a rooftop tent, etc. It has basically

Keep up with Karah Behrend

heart rate, pain, inflammation, swelling

become her personal chase truck.

through her social media channels at

and other functions that a person

She’s fiercely independent and uses it

“KindOfAQuad”

doesn’t actively control. It progressed

not only as her lifeline for adventures

to paralysis.

into the Arizona and Southwestern

She spent 2.5 years at Walter Reed.

USA deserts but also as a means to transport everything from her racing

In the world of adaptive athletes and adventure seeking, game changing women, the legend of Karah Behrend is just starting. She brings her own

---

NMEDA

Advocating Automotive Mobility for Your Clients

Learn About Mobility Solutions and Earn CEU Credits for Free Advocating Automotive Mobility for your Clients: Driver Rehabilitation and Automotive Mobility Solutions (AAM) Course The National Mobility Equipment Dealers Association (NMEDA) is offering an introductory level online course to provide allied healthcare professionals with an overview of a patient’s automotive mobility challenges, automotive mobility solutions, and the practitioner’s role in advocacy and referral. By learning about automotive vehicle modifications, healthcare professionals will be able to suggest options for caregivers or persons who want to drive or be transported, but need accommodations. Topics covered include learning about the importance of Automobility and Related Services, Driving as an Instrumental ADL, Diagnosis, Assessment, and five actual Client Case Studies.

Learning Objectives: • Recognize the importance of automotive mobility independence for persons with disabilities • Differentiate the role of key industry professionals and organizations involved in the automotive mobility industry • Identify the unique process involved in researching, evaluating, selecting, and purchasing automotive mobility solutions • Distinguish between different program models used in driving programs to best meet consumer needs • Explore a road map for assessment and advocacy in the mobility process

Sign Up Online At www.NMEDA.org/CEU

NMEDA’s AAM Course is: • Offered online, for your convenience • Brought to you by NMEDA and ADED, the Association for Driver Rehabilitation Specialists • Targeted for: OT, OTA, PT, PTA, Case Managers, ATP, Students, and Other Health Professionals • Approved for AOTA* (.15 CEU) in the categories of Occupational Therapy Service Delivery and Professional Issues, ADED** and CCMC (1.5 Contact Hours), upon successful completion of post-test

FOR ALL ATTENDEES

Contact NMEDA at Learning@nmeda.org or 813.264.2697 for assistance or any special accommodations/needs requests.

*NMEDA is an AOTA Approved Provider, ID #7009. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. **ADED Approved Contact Hours. The assignment of ADED contact hours does not imply endorsement of specific course content, products, or clinical procedures by ADED.

CANADA PRESIDENT’S MESSAGE

Looking Back, Moving Forward...

By Tamalea Stone, OT, CDRS - The Ottawa Hospital Rehabilitation Centre NMEDA CANADA VICE PRESIDENT

S

o, I find myself in a unique

According to Stephen Covey,

The focus was on increasing

place where I must serve an

American author, educator, and

awareness of what NMEDA is and

interim role, acting as a bridge,

businessman, there are three

what it offers the industry, value to

if you will, between an outgoing and

constants in life…change, choice, and

its members and the public, including

incoming President. Typically, I serve

principles. We know that change is

consumers.

as the VP, according to the bylaws,

a constant where we need to adapt

“to support and serve as an Officer of

to the curveballs that get thrown

the Board of Directors, perform other

our way, like working through a

duties as may be assigned…but, in the

pandemic and the need to pivot when

absence of the President…the Vice

something unexpected happens. We

President shall perform the duties of

make a choice every day to get up

the President.”

and get on with living, a choice to

As you have certainly heard, David

make decisions that direct our life

Parton, Canada President, tragically passed away on December 8, 2021 in a car accident. His life was reflective

and influence others. And we follow principles, living by a code, rules and regulations that govern how we live,

He demonstrated his passion and support of March of Dimes Canada and Aging in Place and advocacy for those with disabilities to have equity and safety in every part of their lives. To quote David in one of his messages, “NMEDA Canada [has] partnered with the March of Dimes Canada to elevate awareness of the ways people can regain lost freedom with the services of a NMEDA

of a family man, a savvy businessman,

work, and interact with others.

an advocate for the disadvantaged,

How do you measure the worth of

with CARP, “Canadian Association

a colleague who offered a helping

man if not for his accomplishments

of Retired Persons”, to share a

hand and a friend with a quirky sense

and the legacy he leaves behind? Or

message that life can be lived without

of humour. We had spent many

again, as Stephen Covey says, what

limitations and to introduce NMEDA

conferences, trade shows, industry

you do has far greater impact than

to a cohort of retiring or soon to be

events, and zoom meetings together

what you say.

retiring people. A cohort with often

For those of us who knew David

more questions than answers, and

and his absence going forward will surely be noted. He was passionate about the quality of service he provided to his customers and was very vocal about the need for equality and safety of those folks needing to use accessible private transportation as being recognized as more than just “cargo.” His efforts and leadership directions spoke to this with his presence on provincial and national associations and his advocacy efforts with government bodies and partner organizations.

Parton, he was a man of many

member store. We have worked

a significant amount of disposable

words, but he was also a man

income.”

of action. Under his leadership,

NMEDA Canada’s affiliations

the Canadian Board was able to

with “CCMTA granted us and our

advance several pivotal initiatives

association an opportunity to address

pertaining to improving government

policy makers and their senior staff

relations, promoting awareness and

in a forum and format where we

representation at various stakeholder,

can present our QAP standards as a

government, and private sector

template to be used to take provincial

partner associations and conferences,

standards higher.”

and identifying value targets in line with our strategic plan.

In addition to forging alliances with March of Dimes Canada and CARP,

Jan-Mar 2022

31

CANADA PRESIDENT’S MESSAGE

(continued)

afforded a speaking

truly, and Katie McDonald, of course,

opportunity

pull together to inform and link the

at the General

membership. Recruitment of former

Meeting of the

and new members was a frequent

Canadian Council

conversation at board meetings. To quote

of Motor Transport

David, “this industry needs NMEDA, as we

Administrators

increase awareness, my hope is that some

(CCMTA) to

who have fallen away, will see their way

Canada’s key

back to our association.”

stakeholders and thought leaders David Parton (center) at the Canada Membership Meeting, 2018 NMEDA Annual Conference..

involved in the administration, regulation, and control of motor vehicle transportation and

some of the other accomplishments

highway safety.

of the Board under his tenure include

Of course, the Board was busy

the development and execution of a strategic plan with action steps to introduce NMEDA to federal and local government organizations responsible for automotive rulemaking and generating support for NMEDA/QAP standards by maintaining partner relations.

Ongoing efforts which include maintaining those established relationships with relevant organizations such as the Canadian Institute for Military and Veteran Health Research (CIMVHR) where our presence as an exhibitor at the 2019 Symposium offered an opportunity to seek value targets within the Canadian Armed Forces and Veterans Affairs Canada, and paves a way forward for engagement. NMEDA Canada will also continue support as a Gold Sponsor and exhibitor at the Canadian Association of Occupational Therapists (CAOT) national conference to promote awareness of the association and its merit for clients of our therapy partners. And finally, we will continue the journey to contribute to the conversation where David, Serge Lavallee, and I were

32

NMEDA Circuit Breaker

with “technical” stuff with the 2019 Bylaw revision and added to Board Representation with the President’s appointment of a Special Advisor.

In an effort to “shine the light” on NMEDA, the Partner Relations Committee was formed in 2019 consisting of a five member committee. Led by appointed inaugural Chair, Dana Benoit, OT, CDRS, who passed her role on to Shah Baqar OT, CDRS, the goal of the committee is to increase awareness of NMEDA, its mission, and benefits to non-government partners. Significant strides were made with contributions to OTNow, the CAOT member newsletter reaching 12,000+ therapy partners, and sponsorship of the Spinal Cord Injury Ontario (SCIO) Live Webinar, “Getting Started: The Driver Assessment & Rehabilitation Process On the Road Again”, SCIO Virtual Vehicle Modification Show - Segment 1: August 18, 2021.

Another area of growth we have seen is the efforts towards member outreach and communications such as the implementation of a monthly Canada Short Circuit that yours

The last project David worked on came to fruition with the launching of the new Canadian bilingual website representative of those members north of the 49th parallel.

The Board has accomplished much in the last four years and we look forward to moving the needle further to maximize our efforts in making NMEDA the sole destination for mobility in Canada.

I will be passing the leadership torch, so to speak, onto another formidable leader, Russ Newton, who will firmly take the reins and steer our team, in his words, “to refocus and reposition with funders, influencers and legislators. We are the experts, and to that end, we need to reengage membership across the country with a solid plan to make your NMEDA membership both valuable and profitable.

I am excited with the current board composition. There is an abundance of knowledge and enthusiasm that should serve to make for strong leadership and excellent outcomes. “ So, I join the other Board members in looking back to review and respect what has been accomplished and am filled with anticipation and excitement in moving forward...I am especially relieved to return to my position of support as vice president!

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MEMBER NOTICE

Volunteer for a Committee Committees are essential to advancing the mission and goals of NMEDA. Participation on a committee gives you the opportunity to be a part of the force that drives the association forward.

We need your voice in the ongoing development of the programs and policies of your association.

If you would like to serve on a committee, please complete the information below (or visit www.NMEDA. org/JoinCommittee) and return it to NMEDA by March 15, 2022. Committee service is open to all categories of membership. Committees meet via teleconference on a monthly or quarterly basis. We aim to limit each committee to eight members and will do our best to accommodate your preference.

Listed below are the NMEDA Committees. Please mark the committee that interests you.

Any committee as needed

Quality Assurance Program

Bylaws

Manufacturers QAP

Conference

Mediation

Government Relations

Finance

Education & Training

Compliance Review Program

Guidelines Industry and Public Relations

Canadian Committees: Ad Hoc as Needed

Hall of Fame NOTE: If the committee you have selected is full, will you serve on another committee? ____Yes ____No

Name ____________________________________________________________________ Business Name ____________________________________________________________ Email _____________________________________________________________________ Mobile Phone ( ____ ) _____________________

Please return this form to NMEDA by March 15, 2022.

Email: info@nmeda.org Questions? 813.264.2697 Jan-Mar 2022

33

GETTING BETTER EVERY DAY

COLUMBUS, OH | JANUARY 15-17, 2022

By Katie McDonald NMEDA DIRECTOR OF COMMUNICATIONS & SOCIAL

I

t’s been said before, and I think

here—and that attitude was present

got to explore all the latest

most would agree, that the “mojo

throughout the events.

technologies and offerings in the

of the Colo” sure had some fight!

The conference kicked off on

mobility industry while enjoying

Despite some challenges in executing the conference we all dreamed of when we started planning it nearly two years ago, the first ever Colo was a success. There were many unexpected twists—a reschedule, a new COVID variant, dinosaurs—and there was the electric chemistry that one would expect when bringing together all of the players in the world of auto mobility.

Saturday evening with our opening general session featuring, “The Return

of their peers.

of the Rolling Disrupters.” Some last

Sunday began with a joint ADED-

minute adjustments to this session

NMEDA breakfast followed by a day

took place, but the end result did

filled with educational dealer sessions.

not disappoint. Led by moderator,

The expo was once again open in

Amy Schoppman, NMEDA’s Director

the afternoon followed by exclusive

of Government Relations, attendees

product demonstrations.

were treated to stories of laughter and inspiration while Dr. Rory Cooper, University of Pittsburgh’s Human

There was an energy at this event that

Engineering Research Laboratories,

I’ve never quite felt before. Danny

Noah Currier, Oscar Mike Apparel

Langfield, NMEDA CEO, noted in

& OMFoundation, and Paul Erway,

casual conversation that everyone

Superior Van & Mobility, shared the

who was at this year’s event “wanted”

stage and shared their experiences in

to be there. And while that statement,

overcoming the expectations put on

to an outsider, may seem a little

them by society.

“duh,” the reality is every person at

The first-ever Auto Mobility Expo

the 2021 conference weighed the pros and cons, the risks and rewards, and decided that YES they needed to be

34

NMEDA Circuit Breaker

cocktails, tasty fare, and the company

opened promptly after the opening session, kicking off the first “Colo” event. NMEDA and ADED attendees

When our dealer education wrapped, attendees were treated with the highly-anticipated session, “Leadership Lessons Learned,” with Nick Gutwein, chairman of the board at BraunAbility. This thoughtprovoking session challenged attendees to lead from behind, examine one’s priorities, and learn from the inevitable challeneges we are faced with.

Next came the joint general session, “A Look Back, A Look Ahead; Collaborating for the Future.” This

session opitimized the notion of

special educational soap box sessions,

have no excuse to miss him twice.

the Colo, bringing together an

and the famous Expo Passport

exceptional panel of influencers from

drawings! An extra incentive to

The final day of conference came

auto mobility and driver rehabilitation.

thoroughly “tour” the expo hall,

Led by Dave Goch, Webster,

attendees who visited all of our Tier 1

Chamberlain & Bean, the panel of

and Tier 2 sponsors were entered to

Bryan Everett, CEO MobilityWorks,

win one of five $100 drawings. I can’t

Bryan Garrison, 2021 ADED President

be sure, but I think this was a hit!

& Kinesiotherapy Supervisor—James A. Haley VA Medical Center, Amy Lane, NMEDA Director of Education & Training Manager, Adaptive Driving Program—the University of Pittsburgh, and Gina Lewis, CEO Adapt Solutions discussed the state of the industry, challenges, changes, and plans for the future.

Our closing general session speaker, Roy Spence, blew attendees away with his insightful session on the “Power of Purpose.” His presentation had it all: presidential birthday wishes, inspirational campaigns to unite the nation, Matthew McConaughey—what else could you ask for? This was truly a session you didn’t want to miss, but

As if that wasn’t enough for Sunday

if you did, you are very lucky as Roy

Funday, a special networking event

has agreed to return to the NMEDA

took place in the evening for our

stage in October. And trust me, you

to a close with our annual auction fundraiser, raising just under $80,000!

A huge thanks to all who donated and to our Conference Committee members who worked to secure these donatons.

Our awards banquet wrapped up the conference where we honored some exceptional mobility industry leaders by welcoming them into the NMEDA Hall of Fame. For details on all of our awards presented at conference see pg 43.

Thank you to all who attended and we look forward to seeing you in October in Charlotte!

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Vocational Rehab (VR) attendees.

Read more about these VIPs on page 38.

The third and final day of the conference started with more expo hours, which included a breakfast,

CONFERENCE PHOTO ALBUM www.nmedaannualconference.com/photos21

the

MOJO of the

C L

36

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States ted: ReCprReEsHeAn B VIP

VO

13

P HAB VI

VOC RE

Voc Rehab VIPs Return for Year Two

By Amy Schoppman NMEDA DIRECTOR OF GOVERNMENT RELATIONS

aspects of their state’s policies and

Aside from the Expo and education,

procedures—particularly funding

the NMEDA Board of Directors

and quality assurance—and learning

hosted an evening reception for

how other states approach service

these important professionals. The

(technically) two years, NMEDA

provision.

hors d’oeuvres and adult beverages

hosted a group of Vocational

Part Two of the education session

were appreciated, but attendees

F

or the second time in

Rehabilitation professionals—

involved a panel discussion—with

affectionately referred to as our “VR

VR, dealer, and manufacturer

VIPs”—at the annual conference

participants—examining a successful

and Auto Mobility Expo. Over 20

“high-tech” vehicle modification

individuals representing 13 states

that was recently delivered to a

gathered in Columbus last month

Washington State VR client. VR

to meet with their VR colleagues,

attendees had indicated a desire

learn more about the auto mobility

to learn more about high-tech

industry, and explore the latest life-

equipment (generally) and better

changing products and innovations

understand how other state VRs

on display in the Auto Mobility Expo.

handle high-tech auto mobility

In response to feedback from

solutions for clients (specifically),

our 2020 VR VIPs, we expanded this year’s program by including an exclusive VR VIP education session. The group and I met for an “enjoyable, informative, and very well put together” program that facilitated discussion amongst VR professionals working with clients seeking driver rehabilitation and auto mobility solutions. Attendees spent a lively first hour comparing various

so NMEDA assembled this panel to help demystify the technology and installation process while emphasizing the collaborative nature of the driver rehab and vehicle modification process. Given that the primary “complaint” about this session

seemed to most enjoy the provision of bookshelf-quality copies of the NMEDA Auto Mobility Price Survey results and the joint NMEDAADED publication, “Recommended Practices for Driver Rehabilitation & Vehicle Modifications: Guidelines for Vocational Rehabilitation.” Attendee enthusiasm was especially noticeable this year, and we appreciate all VR VIPs’ efforts to join us—including those who were unable to attend last-minute. Nearly all who were present in Columbus remarked that the event was a great success despite the current complications of event planning, and we anticipate offering more programming and networking opportunities to even more VR VIP

was that it was not long enough, I

attendees in Charlotte this October.

anticipate we will expand VR VIP

---

educational programming for the October event.

”

Thank you for hosting an excellent NMEDA and for facilitating the panel session for VR. I found it very insightful and I made a lot of great contacts. It was also a lot of fun!

”

It is so beneficial to have these discussions with other VR agencies across the nation. I always learn something and enjoy the connections.

“

NMEDA did a fantastic job setting up this event under the given circumstances, and the outcome was much better than expected.

This is heavily related to your team’s excellent performance.

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THANK YOU 2021 SPONSORS & EXHIBITORS!

AKTA — AOTA — ATC — ATP Medical, LLC — Banclease Acceptance Corporation — Brandl Mobility Finance Bruno Independent Living Aids — Clock Mobility — Collebuilt Systems — DealerOMG — DealerTeam — Drive-Master DriveSafety — Electronic Mobility Controls, LLC — EZ Lock — Fortress Partners Insurance Agency General Motors Corporation — HERL — Joysteer USA, Inc. — Master’s Specialty Vehicles — Merlin Mobility Mobility Innovations — Mobility Support Solutions — Oscar Mike — PSA Insurance — RADCO — Stereo Optical Company Systems Technology Inc. — TCF Inventory Finance — United Spinal Association — Wheelchair Getaways

NMEDA Sends a Big THANK YOU To Our Auction Donors!

ADA | AMF-Bruns | Brandl Mobility Finance | BraunAbility | Bruno Clock Mobility | Crescent Industries | DealerTeam.com | Drive-Master Fortress Partners | Harmar | Johnson Hand Controls | O’Reilly Auto Parts PARAVAN | Power Door & Step | Q’STRAINT | RADCO | Sure Grip Tempe Mobility | Toyota Mobility | VMI |Wheelchair Getaways

And the Award Goes To...

Shining Star Award Gerhard Schmidt

Catherine Martin

Dane Millar

Fred Mannix

Gerhard Schmidt and Danny Langfield

Hall of Fame Inductees Nick Gutwein

Tim Barone

Richard May

Kevin Landeck accepted on behalf of Richard; pictured here with Gina Lewis.

Tim Barone and Chad Blake

Dan Bussani and Nick Gutwein

President’s Award Anne Hegberg

CEO’s Award

Eric Mansfield

Anne Hegberg and Gumby joined via video message.

Danny Langfield and Eric Mansfield

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save the date OCTOBER 1-3, 2022 Charlotte, NC

Jan-Mar 2022

45

AMF-BRUNS IMPROVED FEATURES. SAME VISION. Another product advancement from the company that introduced retractors to the mobility industry.

• New features and enhancements for our Protektor Series, wheelchair & occupant securements - Lower profile - Aesthetic Retractors - Larger release lever - Light Weight - Available with different wheelchair hook attachments - Ergonomic Knob - Crash Tested

AMF-Bruns of America 877-506-3770 www.amfbrunsamerica.com

AROUND THE INDUSTRY New BraunAbility Partnership NuVinAir Global recently announced a partnership with BraunAbility.

According to the announcement, NuVinAir offers a suite of patented and proprietary products that safely and effectively create healthy vehicle interiors.

BraunAbility will now make NuVinAir’s “Total Health” treatment process, a product line that utilizes sanitization science and a patented cleaning process, available to its dealer network.

NMEDA Manufacturer Service School Returns It’s been some time, but NMEDA was able to resume the ever-popular Manufacturer Service School (MSS) in November, with a total of 33 technicians in attendance. Q’STRAINT graciously opened their doors and hosted the successful three-day event at their state-of-the-art, Ft. Lauderdale, Florida headquarters.

The service school included presentations from BraunAbility, Collebuilt, Adapt Solutions, MPS, Q’STRAINT, and Sure Grip. Technicians with industry experiences ranging from one month to over 30 years actively participated in the training program. Hands-on training, installation of equipment, and interactive demonstrations continue to be the highlight of the sessions.

Check out page 51 for information on the next MSS!

ADED Town Hall Features Chad Blake & Jenny Nordine NMEDA was the proud sponsor of a recent installment of the ADED Town Hall series, “The CDRS & the Mobility Equipment Dealer: How it Works in the Real World.” The 30-minute session originally aired at 7pm ET on 11/15/21 and is now available on demand. Moderated by NMEDA CEO Danny Langfield, longtime collaborators Chad Blake (Senior VP, Sales & Store Operations - Arch Retail) and Jenny Nordine (OTR/L, CDRS - Driving to Independence) provided the audience with plenty of good information and more than a few laughs as they pulled back the curtain on how things really work in the CDRS/mobility equipment dealer partnership.

Check it out here: www.nmeda.org/ADED111521TownHall

2021 Automotive Mobility Awareness Tour Continues Through our partnership with United Spinal Association we were able to continue our in-service hospital visits in Fort Worth, TX at the Texas Rehabilitation Hospital and in Washington, DC at MedStar National Rehab

Texas Rehabilitation Hospital - Forth Worth, TX

Hospital. Each stop, led by Trevor Jennings, NMEDA Director of Parnter Relations and Amy Schoppman, NMEDA Director of Government Relations, respectively, showcased the tools and resources NMEDA provides to healthcare professionals and their patients.

The stops included wheelchair accessible vehicles for the hospital staff to explore. Special thanks to our members, United Access, Access 2 Mobility, and MobilityWorks for providing the WAVs at each event.

Jan-Mar 2022

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MedStar National Rehab Hospital - Washington, DC

QAP STRAIGHT TALK

QAPx Rollout Underway

by Chuck Hardy NMEDA DIRECTOR OF QUALITY & COMPLIANCE

T

he new QAP administration software ‘QAPx’ is rolling out to all dealers not using the Docutrack system. Per Board directive,

by February 1, 2022 all dealers are to be using either QAPx or

Docutrack to enter all QAP jobs including pass-throughs. As of the time of this article, we have about 320 dealer locations, and we have about 140 using Docutrack, that leaves about 180 dealers that will be using QAPx. As you can imagine, with any new software and new administration system, there are going to be some questions and things the new users are encountering. I will do my best to share with you some of the things we have been seeing and hearing about as the rollout continues so that if you encounter one of these issues, you will understand them better.

Here are the top items we have come across: 1.

Equipment installation supervisor added to all jobs.

2.

Location specific documents and tech training certificates not uploaded.

3.

Make inoperative form used when not necessary.

4.

Out of Area service form used when not necessary.

5.

Weight Analysis not completed.

6.

Drivers License and/or CDRS prescriptions uploaded.

1. Equipment installation supervisor added to all jobs.

When you add a job to QAPx, you list the name of the installer (tech) and the person who completed the final inspection of the install. There is also a place in the system to add a supervisor. We are finding several dealers who are adding the supervisor to a job when it is not necessary. Per the QAP Rules, a supervisor is only required when the installing technician does not possess a manufacturer training certificate for the equipment being installed. This should be a rare instance for your shop and typically happens when a new tech comes on board and is waiting to complete the training.

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2. Location specific docs and tech training certificates not uploaded.

There are three location specific documents that need to be loaded into QAPx. The insurance certificate, the QC manual, and any calibration certificates such as the scales and torque wrenches. These are loaded into QAPx via the “My Account” dropdown under “Location Info.” Here you can add each of these documents. The one item we see the most issues with is the calibration certificates. These are usually in the form of a PDF and come from the calibration provider.

Sometimes you have to ask for the cert when placing the order for the calibration. If you are using the calibration that comes with a new tool (often 1 year) you will need to scan or take a photo and upload a copy of the Calibration cert in the owner’s manual and a copy of the sales receipt showing the date of purchase.

The other set of documents that need to be loaded into QAPx are for tech training. Technicians are required to have manufacturer training certifications for all equipment they install. In order to verify the tech has current training, the training certificates need to be uploaded into QAPx. To upload the certificates, the QAPx administrator goes to the “Administration” drop down, then selects “Accounts” and then finds the technician and uploads all of the tech’s current manufacturing training certificates. As many training certificates expire, you will need to upload the most current document into the system. Note that NMEDA training certificates are also uploaded here.

3. Make inoperative form used when not necessary.

We have found many dealers completing the make inoperative form when it’s not necessary. The make inoperative form must always be completed when the installation makes inoperative any FMVSS found in 49 CFR Part 595.7 (make inoperative doesn’t apply in Canada), but some equipment installations do not make inoperative any FMVSS. The make inoperative form includes a list of installations that require the form to assist the dealer. And while there is a petition into NHTSA for adding a new make inoperative exemption for impeding the view of the backup camera (FMVSS 111), today there is no exemption for hitch-mounted lifts and the make inoperative is not necessary for these installs. There is one caveat, for any modification that adds 220 or more pounds in total weight, the make inoperative is used to disclose the new load carrying capacity to the client.

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49

QAP STRAIGHT TALK

(continued)

4. Out of Area service form used when not necessary.

Some dealers have been unnecessarily completing the out of area service form for all jobs. The out of area service form is only used if the client you are delivering the vehicle to is outside of the service area prescribed by the QAP Rules of 100 miles or 2 hours driving distance.

5. Weight Analysis not completed.

While the best practice is to complete a weight analysis on every vehicle modification, it is a QAP requirement to complete a documented weight analysis on any job that reduces the load carrying capacity by the lesser of 100 lbs or 1.5% GVWR. Some people don’t catch the last part, they only see the 100 lbs, but if you look at a 2019 Caravan, for example, the GVWR is 6050 lbs and 1.5% of that is 90.75 lbs, so as you can see, that is less than 100 lbs and, on any sedan, the 1.5% will be less than 90 lbs. If you’re in doubt, or you think you are close, best to do the weight analysis.

The other part about QAPx weight analysis is understanding that all seating and fuel numbers need to be completed for the program to complete properly. What’s going on behind the scenes is there are calculations that require certain data to be able to execute. Specifically, to calculate load carrying capacity, we need to know how many seating positions there are (DSP) and the size (capacity) of the fuel tank and what the level is. Without these fields completed, you will get an error message when trying to save. If you get an error message, its likely because one of these fields was empty or not completed.

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6. Drivers License and CDRS prescriptions uploaded.

The last item we have been seeing in QAPx is that some dealers are uploading the client drivers license and/or their DRS prescription. Both of these documents must be on-file at the dealer per the QAP Rules. And both these documents could and will likely be reviewed during an on-site QAP audit. But when we designed the QAPx administrative software system and with the realization the data would be uploaded into a server, we decided the risk was too great that customer protected health information (PHI) could be exposed and rather than take that chance, we decided that we did not want any potentially sensitive information to be uploaded into QAPx. QAPx does not require the dealer to upload the drivers license or client assessment report. However, QAP Rules do require both of these to be on file at the dealer location and made available for review at the request of NMEDA or the auditor.

In short: Do not upload drivers licenses or CDRS prescriptions into QAPx. That’s the end of the article. I hope you learned something about QAPx and what is or is not required to be entered into the system. I will be sharing more information about QAPx as we receive it and keep your eye out for something new we just started called the “QAP Bulletin.” These are informative bulletins that are sent out to all QAP contacts and are also made available on the NMEDA website. I will talk more about these bulletins in a future article. Take care and talk to you all soon!

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MANUFACTURER SERVICE SCHOOL Hosted by ColleBuilt & MPS

March 7–9, 2022 | San Diego, California

The NMEDA Manufacturer Service School (MSS) is a convenient and cost-effective way to earn multiple training certificates during just one trip.

REGISTER NOW! And learn more by visiting:

www.NMEDA.org/MSS

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QAP DASHBOARD

QAP DASHBOARD AVERAGE FINDINGS PER AUDIT January 2021–December 2021

1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

TOP 5 AUDIT FINDINGS January 2021–December 2021 Calibration Overdue

43

QAP Contact Training Incomplete

35

QC Manual Needs Update

33

NCT Missing/Expired QAP Contact Missing/Obsolete

31 12

AUDIT FINDING SEVERITY January 2021–December 2021 Successful Audit 30%

Major 6%

Minor 15%

Opportunity for Improvement 49% 52

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QAP DASHBOARD

QAP DASHBOARD TOTAL QAP DEALERS IN GOOD STANDING Quarterly: December 2020–December 2021 326

325

324

323

322 320 318

321

321

318

316 314

Dec-20

Mar-21

Jun-21

Oct-21

Dec-21

NEW QAP APPLICATIONS & ACCREDITATIONS Quarterly: December 2020–December 2021 Applications 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0

Accreditations

4 3

3 2

1

2

2

3 2

1

Dec-20

Mar-21

Dealers with No Audit Findings A & J Mobility - Eau Claire, WI A & J Mobility - McFarland, WI A & J Mobility - Valders, WI Ability Center - Sumner, WA Centre de L'auto - St Lambert, QC Custom Mobility - Largo, FL DRCE Mobility Solutions - Chantilly, VA In Motion Mobility - Sweetwater, FL Kempf Inc - Tampa, FL MobilityWorks - Bryant, AR MobilityWorks - Clermont, FL MobilityWorks - Miami, FL MobilityWorks - Ocala, FL MobilityWorks - Orlando, FL MobilityWorks - Saginaw, MI Ocean Conversions - Ft. Myers, FL Total Mobility Services - Harrisburg, PA Total Mobility Services - Hurricane, WV

Jun-21

Oct-21

Dec-21

Newly Accredited Dealers Home2Stay - Vancouver, BC Total Mobility Services - Hurricane, WV

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NMEDA INDUSTRY MEMBERS INDUSTRY ____________________________

Accessible Vans of America, LLC. 334 Buckington Street St. Peters, MO 63376 (636) 294-1762 Adaptive Driving Alliance 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401 Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 Assistability 30171 Chinook RPO Calgary, AB T2H 2V9 (800) 403-9019 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198

DealerTeam.com, LLC 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

Joysteer USA, Inc. 6624 Clay Avenue SW Grand Rapids, MI 49548 (832) 783-9751

MPower Engineering, Inc. 6175 Melvin Avenue Tarzana, CA 91356 (818) 614-6149

Driverge Vehicle Innovations 4199 Kinross Lakes Parkway Suite 300 Richfield, OH 44286 (330) 510-3069

KEMPF 1245 Lakeside Dr. #3005 Sunnyvale, CA 94085 (408) 773-0219

PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981

Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317

Pritchard Auto Group 1400 S 24th St Ste B Clear Lake, IA 50428-4016 (352) 552-6674

Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793 Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009

Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591

EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620

Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051

Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877

Master’s Specialty Vehicles LLC 800 Quick Trip Way Belton, MO 64012 (800) 783-3613

Ford Motor Company 777 Woodward Avenue Detroit, MI 48226 (313) 202-6342

MGA Research Corporation 5000 Warren Road Burlington, WI 53105 (262) 763-2705

PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495 Q’Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665 RADCO, Inc. 18071 Mount Washington St Unit A Fountain Valley, CA 927086118 (562) 272-7231 Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530

Brandl Mobility Finance Services 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922

Fortress Partners 5005 Plainfield Ave NE Suite 400 Grand Rapids, MI 49525 (616) 447-2293

BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438

Freedom Motors Inc., division of Savaria 14 Goodmark Place Etobicoke, ON M6W 6R1 (905) 799-5545

Mobility Funding Group, Inc. 2040 Frontage Road South Waite Park, MN 58387 (877) 327-3533

General Motors Corporation 100 Renaissance Ctr., MC482-A20-B98 Detroit, MI 48265 (313) 667-8682

Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816

Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383

Mobility Support Solutions 16212 Bothell Everett Highway Mill Creek, WA 98120 (877) 246-0979

TMN 58 Hachermesh St. Haifa, Israel 31000 073-2229222-200

Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5396 Creative Carriage Ltd. 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500

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Harmar Mobility 2075 47th St. Sarasota, FL 34234 (800) 833-0478 Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089

NMEDA Circuit Breaker

Mobility Acceptance Co 1108 E Main St Suite 200 Richmond, VA 23219 (804) 505-4000

Motility Software Solutions LLC 851 Trafalgar Ct Suite 160W Maitland, FL 32751 (407) 358-2000

Schmidt Business Consultants, LLC 24410 Emmons Rd Columbia Station, OH 440289663 (330) 351-1711 Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289

Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649 Vantage Mobility International 5202 S. 28th Place.

Phoenix, AZ 85040 (800) 348-8267

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS ALLIED HEALTH PROFESSIONALS

____________________________

ALABAMA Brandon Adamson State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Chris Adkison State of Alabama Dept. of Rehab Service 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Christopher Andrews State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Jacob Ellison State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Josh Forsman State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Tracey Kennedy State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Ryan Knoblock State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211

Craig Rogers State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Jennifer Rogers State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 William Scott State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 David Shelnutt State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Cedrick Wallace State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Miika Weiman State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432 Stephen Williams State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432

____________________________

ARIZONA Cory McClendon State of Alabama Dept. of Rehab Services 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 917-8432

Jennifer Nordine Driving to Independence LLC 1414 W. Broadway #218 Tempe, AZ 85282 (480) 449-3331

____________________________

CALIFORNIA Penny M. Anders Sharp Memorial Hospital Rehab 1641 Borana St. San Diego, CA 92111 (858) 565-2437 Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300 Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947 Gregory Paquin Gregory J. Paquin 5140 Florence Ave. Unit C Bell, CA 90201 (310) 337-1410

____________________________

James Kennedy Shepherd Center 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 367-1296 Eilif L. Olesen 636 Frigate Dr # 9201 Ellijay, GA 30540-6335 (727) 424-7485 Rajesh Pagadala Georgia Vocational Rehabilitation Agency 3586 Riverside Drive Macon, GA 31210 (478) 751-6272

____________________________

ILLINOIS Anne Hegberg Strive for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 909-6080

____________________________

COLORADO

INDIANA

Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117

Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938

Barry Doyle Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Lou Klein Lynlo Enterprises, Inc. 56616 Elk Park Dr. Elkhart, IN 46516 (941) 726-2220

Tiffany Heck Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8218

Carin Mitchell Mitchell Driving Solutions PO Box 705 New Carlisle, IN 46552

Colleen Knoll Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Eva Richardville Therapeutic Mobility Services, Inc. 311 Airport North Office Park Ft. Wayne, IN 46285 (260) 417-8399

____________________________

FLORIDA Stephen A. Emerson Stephen A. Emerson Inc. 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180

____________________________

GEORGIA

Russell Schimmell OTR CDRS Easterseals Rehabilitation Center 3701 Bellemeade Avenue Evansville, IN 74414 (812) 492-0645

____________________________

Dan Allison Shepherd Center 142 Lynford Ln Woodstock, GA 30189

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NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS KENTUCKY

NEW YORK

SOUTH CAROLINA

MaryFrances Gross On the Road, Again 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142

Gail Babirad Rehabilitation Technology Assoc. Inc PO Box 540 Kinderhook, NY 121060540 (800) 987-2753

Alan B. Simmerson CDRS WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

Brian Iadorola DriveAbilities 224 N. Hite Ave. Louisville, KY 40206 (502) 893-0050

____________________________

LOUISIANA Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

____________________________

MARYLAND Elin Davis American Occupational Therapy Association 6116 Executive Blvd Suite 200 North Bethesda, MD 20852 (800) 729-2682

____________________________

MASSACHUSETTS Eugene Blumkin Massachusetts Rehab Commission 600 Washington Street Boston, MA 02211 (617) 204-3721

____________________________

MICHIGAN C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226 Kelby Lloyd Special Driving Services, Inc. P.O. Box 241 Okemos, MI 48805 (517) 862-1717

____________________________

MISSISSIPPI Nikki Simmons Driving Independence 5225 Crawford Rd Hernando, MS 38632 (901) 734-7472

____________________________

Jurgen Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106 (800) 987-2753 John Lorenzetti, OTR/L, CDI, DRS FLX Driver Rehabilitation, LLC 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198 Raanan Zidile Tri-Boro Driver Rehabilitation & Mobility Services, Inc. 1642 Coney Island Ave Brooklyn, NY 11230

TEXAS Christine Salinas Strowmatt Rehabilitation Services, Inc 10690 Shadow Wood Dr Suite 113 Houston, TX 77043 (713) 722-0667 Chad Strowmatt Strowmatt Rehabilitation Services, Inc 11020 Katy Freeway Ste 217 Houston, TX 77043 (713) 722-0667

____________________________

____________________________

NORTH CAROLINA Cyndee Crompton Genesis Marketing & Agencies dba Genesis Mobility PO Box 448 McLeansville, NC 27301 (336) 697-7841 Mike Edwards North Carolina Division of Vocational Rehabilitation 3533 Windsor Dr Charlotte, NC 28209 undefined Liz Green ADED 200 First Avenue N.W. #505 Suite 505 Hickory, NC 28601 (866) 672-9466

____________________________

PENNSYLVANIA Brenda Bennett Transportation Solutions 4202 Peach Street Erie, PA 16509 (814) 833-2301 Amy Lane Adaptive Driving Program/U of Pittsburgh 3600 Forbes St Pittsburgh, PA 15101 (412) 864-3068

____________________________

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____________________________

NMEDA Circuit Breaker

For informa�on and to become a dealer, contact Randy.

RandyK@clockmobility.com 800.732.5625 Clock Conversions

clockconversions.com

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS CANADA ____________________________

BRITISH COLUMBIA Larry Bowen Larry Bowen PO Box 78095 Northside RPO Port Coquitlam, BC V3B 4X5 (604) 996-4893 Dean Robertson Access Driver Rehab Specialists 3405 W 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5286 Lars Taylor InSight Rehabilitation Services Inc. 3002 Coachwood Crescent Coldstream, BC V1B 3Y4 (250) 542-3087 ____________________________

NEW BRUNSWICK Maura DuLong Stan Cassidy Centre for Rehabilitation 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876 ____________________________

ONTARIO Shah Baqar, OT, CDRS CBI Health Group 20 Linsmary Court Markham, ON L6E 1L2 (416) 419-3031 F. Lortie F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-9541 Tamalea Stone Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 (705) 741-7660 ____________________________

QUEBEC Stephanie Bois CISSS des Laurentides / Programme ECAV 100, rue du ChanoineLionel-Groulx Sainte-Therese, QC J7E 5E1 (450) 437-6001 Dana Benoit Constance-Lethbridge Rehab Ctr 7005, boul. de Maisonneuve Montreal, QC H4B 1T3 (514) 487-1891 Alyssa Merilees Constance-Lethbridge Rehab Centre 7005 boul. De Maisonneuve Quest Montreal, QC H4B 1T3 514-487-1891 x2

Minh-Thy Truong Constance-Lethbridge Rehab Centre 7005 boul. de Maisonneve Montreal, QC H4B 1T3 514-487-1770 x3 ____________________________

SASKATCHEWAN Suzanne Lendvoy SK Health Authority 2180 23rd Avenue Regina, SK S4S 0A5 (306) 766-5968 _____________________________

Kristian Thivierge Centre de Readaptation Constance-Lethbridge 7005, Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS EDU/GOV’T/NONPROFIT ____________________________

Sean Berry Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-6375 Eric Bradley Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-7492 Tim Brant Brant’s Driving School 1614 Debran Lane Johnstown, PA 15905 (877) 395-7011 Lance Bullard Texas Transportation Institute A&M Univ.

3135 TAMU College Station, TX 77843 (979) 845-6153

Patrick Delplancke Transport Canada - Road Safety & Motor Veh. Reg. 330 Sparks St Place De Ville Tower C Ottawa, ON K1A 0N5 (613) 998-2320

Brian McLane Paradigm Solutions 29 Rockefeller Blvd Rensselaer, NY 12144-9655 (518) 426-8850

Edwin Stang Disabled Sailing Association 402 Houghton Ct Kelowna, BC V1X 7C7 (250) 859-0816

Chelsea Hales The Master’s Driving School W7366 Flambeau Point Rd Ladysmith, WI 54848 (715) 532-0327

Michel Morency S.A.A.Q 333, boul. Jean-Lesage, E-4-34 C.P. 19600, Succ.

Terminus Quebec City, QC G1K 8J6 (418) 528-3597

Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E. Fowler Avenue Tampa, FL 33620 (813) 974-5346

Todd Keanan James A. Haley VA Hospital 13000 Bruce B. Downs.

Blvd.

Tampa, FL 33612 (813) 972-2000

Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-5543

Julius Lee SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114 (504) 450-4014

Tina Paff Bicks Driving School 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100

Justin Maxwell 23135 TAMU College Station, TX 54848 (715) 532-0327

Daniel Rome SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114

Jan-Mar 2022

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DATES TO REMEMBER This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

Abilities Expo - Los Angeles

March 4—6, 2022 Visit www.abilities.com/losangeles for more information.

NMEDA Manufacturer Service School

March 7—9, 2022 in San Diego, California Visit www.NMEDA.org/MSS for more information.

NMEDA Board of Directors Meeting March 17, 2022 April 21, 2022 May 19, 2022

Abilities Expo - New York

April 29—May 1, 2022 Visit www.abilities.com/newyork for more information.

Abilities Expo - Toronto

May 13—14, 2022 Visit www.abilitiesexpotoronto.com for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to katie.mcdonald@nmeda.org.

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NMEDA Circuit Breaker

Jan-Mar 2022

59

where you want in life

The BraunAbility Pacifica offers the uncompromised performance you deserve, from the Most Recommended Name in Mobility*

BraunAbility.com *Based on 2016 Dealer Service Technician Study

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