April—June 2022

April—June 2022 | Volume 29 Issue 2

Life Moving Forward Post-COVID Tax Grab Mobility My Way: Iron Will, Iron Spirit, Ironman Strong Positions: Conference Sales Masters Course ...and so much more!

THE NMEDA MAGAZINE

See pg. 30

NMEDA.org

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Discover more about how DOCUTRACK can help your dealership:

330.928.7401 adamobility.com/docutrack

NMEDA CIRCUIT BREAKER

APR—JUN 2022

THE NMEDA MAGAZINE

President

COLUMNS

20

Mobility MY Way - By Mike Savicki

8

Officer’s Message - By Sam Cook

24

Education & Training Report - By Amy Lane

18

CEO’s Message - By Danny Langfield

30

On the Cover Return of the Automotive Mobility Awareness Tour - By Cheryl Parker

28

Industry Advisor - By Harry Baergen

Danny Langfield

Layout, Editor & Creative Director Katie McDonald

Contributing Writers Harry Baergen Sam Cook Chuck Hardy Amy Lane Danny Langfield Katie McDonald Cheryl Parker Mike Savicki Nick Schwartz Paul Webb

CONTENTS

FEATURES

Christian Quandt

CEO

VOLUME 29, ISSUE 2

34

36

2021 Amendments to FTC Safeguard Rule Could be Costly to Your Dealership - By Nicholas Schwartz Strong Positions: Sales Masters Course Sneak Peek - By Paul Webb

The Circuit Breaker is published quarterly by the National Mobility Equipment Dealers Association.

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions: Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org Subscription rates for the USA and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

40 QAP Straight Talk - By Chuck Hardy

ALSO

4

Board of Directors

6

Staff Directory

10

Dealer Member Directory

39

Around the Industry

44

QAP Dashboard

46

Industry Member Directory

47

Allied Health Professional Member Directory

49

Edu/Government/Non-Profit Member Directory

50

Dates to Remember

All rights are reserved under copyright laws © 2022.

The articles published in the Circuit Breaker reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

NMEDA MISSION STATEMENT The mission of the National Mobility Equipment Dealers Association is to advocate and establish excellence in providing safe, reliable transportation solutions to enhance accessibility.

Apr-Jun 2022

3

BOARD OF DIRECTORS Christian Quandt, President

Russ Newton, Canadian President

Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Sure Grip 4850 Route 102 UpperKingsclear, NB E3E 1P8 800.506.6666 phone russ@suregrip-hvl.com

Sam Cook, Vice President

Eva Richardville, Allied Health Professional Rep.

Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone scook@superiorvan.com

Eric Mansfield, Secretary MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Catherine Martin, Treasurer Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

Gina Lewis, Manufacturer Rep.

Trevorr Jurgensen, Rep. at Large 1 MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone trevorr.jurgensen@mobilityworks.com

Dennis Charvat, Rep. at Large 2 Total Mobility Services 4785 Penn Avenue Boswell, PA 15531 330.888.9941 phone dennis@tmservices.com

Corey Kupsh Rep. at Large 3

Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 866.641.0419 phone ginalewis@adapt-solutions.ca

A & J Mobility 333 Washington Street Valders, WI 54245 920.775.4104 phone coreyk@aandjvans.com

Todd Navarrete, Manufacturer Rep.

Dan Walsh, Rep. at Large 4

VMI 5205 S. 28th Place Phoenix, AZ 85040 800.348.8267 phone toddn@vantagemobility.com

Chad Blake, Past President Ability Center 4797 Ruffner Street San Diego, CA 92111 858.541.0552 phone cblake@abilitycenter.com

4

Therapeutic Mobility Services, Inc. 311 N. Airport Office Park Fort Wayne, IN 46285 260.417.8399 phone eva@theramobility.net

NMEDA Circuit Breaker

Bussani Mobility 500 Central Avenue Bethpage, NY 11714 516.938.5207 phone dwalsh@wegetyouthere.com

MOBILITY

INNOVATIONS

800 488 7688

www.mobilityinnovators.com

The Jimmy by Veigel is a seat belt assist device designed to aid drivers and passengers with buckling and unbuckling the seat belt buckle in an automobile.

The Jimmy’s ergonomic design is light weight and easy to use. Buckling: The ergonomic joystick grip gives you more control to easily engage the buckle.

Un-Buckling: Simply pull back on The Jimmy lever while pressing the release button to effortlessly disengage the buckle. Safety: Pulling back on the lever alone will not disengage the buckle. The release button has been designed to prevent unintended disengagement of the buckle.

Light weight ergonomic design for maximum comfort Safety release button prevents unintended disengagement of the buckle Vehicle specific mounting brackets ensure a safe fit and no damage to your automobile safety belt buckle Specific applications available to fit most vehicles Installation is quick and easy

within minutes

Simply clamp the vehicle specific side brackets to the male side of the buckle Can be removed without damage to the factory belt buckle

Apr-Jun 2022

5

NMEDA STAFF DIRECTORY Danny Langfield CEO danny.langfield@nmeda.org

Kristen Clevidence Quality Program Manager kristen.clevidence@nmeda.org

Mikala Ballard Membership & Administration Coordinator mikala.ballard@nmeda.org

Chuck Hardy Director of Quality & Compliance chuck.hardy@nmeda.org

Trevor Jennings Director of Partner Relations trevor.jennings@nmeda.org

Amy Lane

Director of Education & Training amy.lane@nmeda.org

Katie McDonald Director of Communications & Social katie.mcdonald@nmeda.org

Marilyn Myers Meetings & Conferences Manager marilyn.myers@nmeda.org

Amy Schoppman Director of Government Relations amy.schoppman@nmeda.org

6

NMEDA Circuit Breaker

MGA Research Corporation

Discover the MGA Advantage

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Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com |

NMEDA Hall of Fame Call for 2022 Nominations Do you know someone who has gone above and beyond in the Automotive Mobility Industry?

Someone who deserves recognition for their devotion to quality, innovation, and collaboration?

Visit www.nmeda.com/HallofFame to learn more about our Hall of Fame and to nominate an outstanding automotive mobility professional for the 2022 induction!

Apr-Jun 2022

7

OFFICER’S MESSAGE

The Voice of the Industry

By Sam Cook— Superior Van & Mobility VICE PRESIDENT, NMEDA

S

aying the last two plus years

Another challenge we are facing is the

Our Industry has changed a lot over

have been unprecedented

labor shortage. What can NMEDA do

the last 10 years or so, and in my

would be the understatement

to help dealers with this issue? This is

opinion NMEDA is more relevant than

of the Century. First, the world shuts

a great industry and we need to figure

ever and is the true “voice of the

down and we as NMEDA dealers are

out a plan to sell it to the outside

industry.”

affected in a huge way. Normally.

world. Whether it be trade schools,

during an economic slowdown, our

vocational schools, or other measures,

As the infamous Bill Siebert always

industry is not affected as badly as

we as group need to think outside the

the overall auto industry or other

box on this. To me, this is the biggest

related industries.

challenge we face as an industry.

Not this time.

With our customers being the most vulnerable to COVID, we were all hurt in a big way. Thanks to the Paycheck Protection Program, lots of innovative thinking, and the development of vaccines and therapeutic treatments most dealers saw a big turnaround in 2021. But then, due to supply chain

“

“Who are we going to sell something

One constant during all this has been

to?” to, “What are we going to sell

Danny and the staff at NMEDA. From

them?”

the rolling out of QAPx, to helping

and ordering something out of stock are long gone. We are now forced to look into a crystal ball and forecast months out to ensure we have inventory.

dealers navigate the Paycheck Protection Program, to revamping the Education & Training Program, and finally holding the first ever co-located conference with ADED in January. I have heard nothing but good things about the event I and can’t wait until October to see everyone at the 2022 conference in Charlotte.

8

NMEDA Circuit Breaker

involved in it!”

---

Our Industry has changed a lot over the last 10 years or so, and in my opinion NMEDA is more relevant than ever and is the true ‘voice of the industry.’”

issues, our problem changed from,

The days of calling the manufacturers

said, “This is your NMEDA, get

MAY IS NATIONAL MOBILITY AWARENESS MONTH For the disability community, activism isn’t an option. It’s a way of life. They’ve fought for every opportunity, worked for inclusive laws, faced every challenge. And now, it’s their time to be heard again. National Mobility Awareness Month not only showcases adaptive automotive options—it’s a chance to say, “Mobility is a right. Not a privilege.”

Learn how you can help spread the word by visiting

www.mobilityawarenessmonth.com Apr-Jun 2022

9

NMEDA DEALER MEMBERS UNITED STATES ____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1 Gulf States Mobility 1647 Coosa River Parkway Wetumpka, AL 36092 (334) 514-6590 1, 2, 3 High Tech Mobility LLC 3351 Warrior River Rd Hueytown, AL 35023-1304 (205) 491-2109 1, 3 MobilityWorks Birmingham 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1,3 MobilityWorks - Huntsville 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1,3 Superior Van & Mobility Montgomery 2015 Eastern Blvd.

Montgomery, AL 36117 (334) 244-1011 1, 3 Sylacauga Handicapped Inc 40811 US Hwy 280 Sylacauga, AL 35150 (256) 249-3717 1, 2, 3 Team Adaptive Medical Inc 1251 Boltons Branch Drive Mobile, AL 36606 (251) 471-1088 1, 3

____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 Ability Center - Goodyear 13765 W Auto Drive Ste 125 Goodyear, AZ 85338 (623) 242-0552 1,3

10

Ability Center - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1, 3

Ability Center - Orange Co 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1, 3

MobilityWorks - Hawthorne 3403 Jack Northrop Ave Hawthorne, CA 90250 (310) 432-0700 1, 3

Ability Center - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1, 3

Ability Center Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1, 3

MobilityWorks - Oakland 1822 Embarcadero Avenue Oakland, CA 94606 (234) 542-3022 1

United Access - Phoenix 1825 E Germann Road Suite 24 Chandler, AZ 85286 (480) 999-5939 1, 2, 3

Ability Center - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1, 3

United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (480) 941-4800 1

____________________________

ARKANSAS MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72022 (501) 794-3100 1, 3 Superior Van & Mobility Fayetteville 2887 N College Ave Suite B Fayetteville, AR 72703 (479) 521-8433 1, 3 Superior Van & Mobility Jonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401 (870) 933-7270 1, 3 Superior Van & Mobility North Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070 1, 3

____________________________

CALIFORNIA Ability Center - Inland Empire 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1, 3 Ability Center - Long Beach 2715 Seaboard Ln Long Beach, CA 90805 (562) 634-5962 1, 3

NMEDA Circuit Breaker

Ability Center - Santa Rosa 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1, 3 Access Options, Inc. Fremont 41545 Albrae St Fremont, CA 94538 (408) 734-5438 1 Access Options, Inc. Watsonville 109 Lee Road Suite D Watsonville, CA 95076 (831) 722-6804 1, 2, 3 AERO Mobility 1001 N Weir Canyon Road Anaheim, CA 92807 (714) 973-8600 1, 2, 3 Economy Medical Lifestyle Mobility 2355 Whitman Rd Ste F Concord, CA 94518-2542 (925) 671-4800 1 Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1, 3 MobilityWorks - Chico 7 Three Sevens Lane Chico, CA 95973 (800) 225-7361 1, 3 MobilityWorks - Fresno 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1,3

MobilityWorks - Pasadena 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1,3 MobilityWorks - Riverside 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1,3 MobilityWorks Sacramento 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1, 3 MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1 MobilityWorks - San Francisco 890 Cowan Road Suite B Burlingame, CA 94010 (800) 225-7361 1,3 MobilityWorks - Santa Clara 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1, 3 MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1, 3 SACVANS Mobility 5821 Florin Perkins Rd Sacramento, CA 95828 (916) 381-8267 1

____________________________

COLORADO Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1

NuMotion/Spinlife 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1

Mobility Express Inc Largo 7910 Ulmerton Road Largo, FL 33771 (727) 556-2917 1

Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1

FLORIDA

Mobility Express Inc - New Port Richey 4320 US Highway 19 New Port Richey, FL 34652 (727) 849-0262 1

MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989 1, 3 United Access - Colorado Springs 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1 United Access - Denver (South) 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1, 2, 3 United Access - Denver (West) 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1,2,3

____________________________

CONNECTICUT Advanced Wheels - East Granby 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1, 2, 3 Advanced Wheels - East Haven 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1 MobilityWorks - East Hartford 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1, 3

____________________________

Ability Center - Orlando 4401 Edgewater Dr Orlando, FL 32804-1215 (407) 751-4158 1 Ability Center - Sarasota 5611 S Tamiami Trl Sarasota, FL 34231-4140 (941) 706-4687 1

Mobility Transportation Systems 4010 East Hillsborough Avenue Tampa, FL 33610 (813) 246-9116 1, 2, 3

Active Mobility and Design, Inc. dba Buddy’s Holiday Mobility 6144 S US Highway 1 Fort Pierce, FL 34982 (772) 465-9600 1, 3

MobilityWorks - Clermont 20354 US Hwy 27 Clermont, FL 34715 (352) 322-2256 1, 3

Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1, 2, 3 Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1 Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1, 3 In Motion Mobility LLC 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 534-2046 1, 3 Kempf Inc 5532 56th Commerce Park Blvd.

Tampa, FL 33610 (813) 630-0409 1, 3

DELAWARE

Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1

MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1

Mobility America 5130 Hwy 98 N Lakeland, FL 33809 (863) 816-1513 1

____________________________

MobilityWorks - Daytona 364 Destination Daytona Lane Ormond Beach, FL 32137 (386) 586-5495 1,3 MobilityWorks - Fort Lauderdale 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028 1 MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1 MobilityWorks Jacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1,3 MobilityWorks - Lake Worth 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1, 3 MobilityWorks - Largo 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1, 3 MobilityWorks - Miami 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1,3

MobilityWorks - Ocala 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1 MobilityWorks - Orlando 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1, 3 MobilityWorks - Tallahassee 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1 MobilityWorks - Tampa 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1,3 Ocean Conversions & Mobility 750 East Sample Road Bldg 1 Suite 3 Pompano Beach, FL 33064 (954) 942-6033 1, 2, 3 Ocean Conversions of Fort Myers Inc 5751 Zip Drive Ft. Myers, FL 33905 (239) 936-6333 1, 2, 3 Piper Medical Mobility & Accessibility 1885-B NE 149th Street North Miami, FL 33181 (305) 940-2030 1, 3 Superior Van & Mobility Pensacola 6260 Technology Dr. Suite B Pensacola, FL 32505 (850) 378-8914 1, 3 Team Adaptive - Pensacola 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1, 3 Team Adaptive Inc - Panama City 1201 Harrison Avenue Panama City, FL 32401 (850) 522-0059 1 World Of Independence Inc 1804 South Division Ave Orlando, FL 32805 (407) 422-1069 1, 3 ___________________________

Apr-Jun 2022

11

NMEDA DEALER MEMBERS GEORGIA Adaptive Driving Solutions 3585 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1, 2, 3 Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1, 3 MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy Doraville, GA 30340 (470) 427-0696 1,3 MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3 MobilityWorks - Savannah 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 R & R Van Lift Sales & Service - Athens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282 1 R & R Van Lift Sales & Service - Conyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3

____________________________

HAWAII Soderholm Mobility 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1, 3

____________________________

Alternative Mobility Solutions, Inc. dba AMS Auto 1340 Cobblestone Way Woodstock, IL 60098 (815) 527-7297 1, 3 MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1, 3

12

MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1, 3 MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1,3 Personal Mobility Champaign 1109 Parkland Ct Champaign, IL 61821 (217) 398-1188 1, 3 Personal Mobility - Peoria 7611 N Harker Drive Peoria, IL 61615 (309) 966-3089 1, 3 Personal Mobility Springfield 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1, 3 Southern Bus and Mobility - Breese 12950 Koch Lane Breese, IL 62230 (618) 526-4131 1, 3

____________________________

INDIANA McCrocklin Mobility 810 West Mill St Middletown, IN 47356 (765) 354-2261 1 MobilityWorks - Merrillville 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1,3 Superior Van & Mobility Evansville 3414 Interstate Drive Evansville, IN 47715 (812) 402-8267 1, 3 Superior Van & Mobility Fishers 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1, 3 Superior Van & Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (260) 497-8267 1, 3

NMEDA Circuit Breaker

Superior Van & Mobility Indianapolis 5410 South Madison Ave Indianapolis, IN 46227 (317) 781-6900 1, 3 Superior Van & Mobility South Bend 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (574) 271-1175 1, 3

____________________________

IOWA Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3

____________________________

KANSAS Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 United Access - Lenexa 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1, 3

____________________________

KENTUCKY Superior Van & Mobility Lexington 761 East New Circle Road Lexington, KY 40505 (859) 253-1832 1, 3 Superior Van & Mobility Louisville 1506 Lakeshore Court Louisville, KY 40223 (502) 447-8267 1, 3

____________________________

LOUISIANA FastServ Medical - Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1, 3

Fastserv Medical - Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1, 3 Superior Van & Mobility Baton Rouge 12329 Industriplex Blvd Baton Rouge, LA 70809 (225) 663-8830 1, 3 Superior Van & Mobility New Orleans 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (504) 684-2100 1

____________________________

MAINE MobilityWorks - Gray 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3

____________________________

MARYLAND Auto Assist Inc 5002 Lehigh Road College Park, MD 20740 (301) 699-2238 1 Jerry’s Mobility 8001 Belair Rd Baltimore, MD 21236-3709 (410) 661-5700 1 Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1, 3 MobilityWorks - Baltimore 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1 MobilityWorks - Beltsville 11409 Maryland Avenue Beltsville, MD 20705 (727) 521-4248 1, 3 Oneness Mobility Service, LLC 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1, 2, 3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Total Mobility Services Inc Frederick 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1, 3 ____________________________

MASSACHUSETTS Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1, 3 Advanced Wheels - North Oxford 6 Boulder Pkwy North Oxford, MA 01537 (508) 731-0073 1 MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3 MobilityWorks - Norwood 560 Providence Highway Norwood, MA 02062 (781) 278-8885 1,3 MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3

____________________________

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1 Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1, 2, 3 Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488 1 Clock Mobility - Traverse City 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1

Creative Mobility Group Madison Heights 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1, 3

MobilityWorks - St. Cloud 1425 Division St Waite Park, MN 56387 (320) 497-7500 1, 3

United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1, 3

Creative Mobility Group, Inc. - Byron Center 7740 Clyde Park Ave SW Byron Center, MI 49315 (616) 583-9730 1

MISSISSIPPI

United Access - Springfield MO 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1, 3

Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1, 3

____________________________

Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1, 2, 3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1, 2, 3

MobilityWorks - Detroit 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1, 3

Team Adaptive Inc - Biloxi 978 Tommy Munro Drive Biloxi, MS 39532 (228) 388-5700 1, 3

MobilityWorks - Saginaw 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1, 3

Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1

____________________________

MINNESOTA Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1 Cummings Mobility Albertville 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1, 2, 3 Cummings Mobility Burnsville 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1 Cummings Mobility - Little Canada 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1 MobilityWorks - Eau Claire 3115 Oak Knell Dr Eau Claire, MN 54701 (715) 495-1310 1, 3 MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113 (234) 312-2000 1, 3

____________________________

MISSOURI DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1, 2, 3 MobilityWorks - Kansas City 1115 SW Oldham Pkwy Lees Summit, MO 640812477 (816) 600-5124 1 Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1 United Access - Cape Girardeau 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1 United Access - Columbia 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3

United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1, 2, 3 United Access - St. Louis (South) 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1

____________________________

NEBRASKA Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1, 3 MobilityWorks - Omaha 4044 South 60th St Omaha, NE 68117 (402) 991-2555 1, 3 Superior Van & Mobility Omaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1, 3

____________________________

NEVADA Ability Center - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030 1, 3 MobilityWorks - Las Vegas 3575 W Cheyenne Ave Suite #108 North Las Vegas, NV 89032-8257 (702) 876-9606 1, 3

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Apr-Jun 2022

13

NMEDA DEALER MEMBERS NEW HAMPSHIRE

NEW YORK

NORTH CAROLINA

MobilityWorks Londonderry 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1, 2, 3

Abilities Unlimited of NY, Inc. 90 E Jefryn Blvd Deer Park, NY 11729 (800) 664-8434 1, 2, 3

Care Solutions 110 B Edney Street Hendersonville, NC 28792 (828) 698-9844 1

New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1, 3

Agor Enterprises, Inc Rochester 951 Panorama Trail South Rochester, NY 14625 (585) 385-2556 1

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NEW JERSEY Drive-Master Systems & Controls 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1, 2, 3 FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1 MobilityWorks Cinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3 MobilityWorks Farmingdale 5105 New Jersey Route 33 Wall Township, NJ 07727 (888) 473-5402 1,3 MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3 MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3 ____________________________

NEW MEXICO United Access Albuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3

Bussani Mobility Bethpage 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1, 3 Bussani Mobility Mamaroneck 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1, 3 Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1 MobilityWorks - Albany 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1, 3 MobilityWorks - Buffalo 3560 Sheridan Drive Amherst, NY 14226 (716) 342-3530 1,3 Tim’s Trim, Inc. 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1, 2, 3 United Access - Rochester 3760 West Henrietta Rd Rochester, NY 14623 (585) 427-7220 1 United Access - Syracuse 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1

____________________________

____________________________

Ilderton Conversion Company 701 South Main Street High Point, NC 27260 (336) 841-2020 1,2,3 Ilderton Conversion of Asheville 735 Dogwood Road Asheville, NC 28806 (828) 670-1111 1, 3 Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1, 3 MobilityWorks - Charlotte 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1, 3 MobilityWorks - Concord 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1 Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1 Van Products - Raleigh 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1, 3 Van Products - Wilmington 394A Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1 ________________________

OHIO Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1, 2, 3

Key Mobility Services 1944 US State Route 68 North Xenia, OH 45385 (937) 374-3226 1 Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1, 2, 3 MobilityWorks - Akron 810 Moe Drive Akron, OH 44310 (888) 473-5402 1, 3 MobilityWorks - Bedford Heights 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1,3 MobilityWorks - Columbus 7233 Industrial Parkway Plain City, OH 43064 (614) 873-1580 1 MobilityWorks - Dayton 214 Valley Street Dayton, OH 45404 (937) 963-0733 1,3 MobilityWorks - Sharonville 11755 Mosteller Rd Sharonville, OH 45241 (513) 791-4000 1,3 MobilityWorks - Toledo 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1,3

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OKLAHOMA Handicapped Vehicle Services Unlimited 7434 East 46th Street Tulsa, OK 74145 (918) 622-8400 1 Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488 1 United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1, 3

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14

NMEDA Circuit Breaker

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

OREGON Ability Center - Eugene 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1, 3 Ability Center - Portland 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1, 3 R & J Mobility Service LLC - Medford 4938 Crater Lake Avenue Medford, OR 97504 (541) 245-4846 1, 3 R & J Mobility Service LLC - Salem South 200 Hawthorne Avenue SE Suite F560 Salem, OR 97301 (503) 838-5520 1, 2, 3 United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1, 3 United Access - Portland (West) 5170 NE Five Oaks Dr Hillsboro, OR 97124-5608 (877) 501-8267 1, 2, 3

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PENNSYLVANIA Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1, 2, 3 Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3 MITS Corp 11448 North Main Street Extended Glen Rock, PA 17327 (717) 235-5899 1 MobilityWorks - Allentown 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1,2,3

MobilityWorks Philadelphia 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3

Ilderton Conversion of Myrtle Beach 1987 Highway 501 Myrtle Beach, SC 29577 (843) 945-9451 1

Superior Van & Mobility Knoxville 10640 Braden Dickey Lane Knoxville, TN 37932 (865) 622-6550 1, 3

MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3

MobilityWorks Charleston 932 Savannah Highway Charleston, SC 29407 (843) 501-2275 1, 3

United Access - Memphis 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1, 3

MobilityWorks - Columbia 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1

TEXAS

MobilityWorks - Robinson Township 5460 Campbells Run Rd Suite 100 Robinson Township, PA 15205 (412) 799-6929 1, 3 Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1 Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1, 3 Total Mobility Services Inc Boswell 4785 Penn Avenue PO Box 7 Boswell, PA 15531 (814) 629-9935 1, 2, 3 Total Mobility Services Inc Harrisburg 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1, 3 ____________________________

PUERTO RICO All Mobility Puerto Rico, Inc. HC 3 Box 9057 Guaynabo, PR 00971 (787) 398-3444 1 Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3 ____________________________

SOUTH CAROLINA Ilderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1, 3

MobilityWorks - Greenville 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1 MobilityWorks - Murrells Inlet 11816 Highway 17 Bypass Murrells Inlet, SC 29576 (843) 268-4850 1,3

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SOUTH DAKOTA

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Access2Mobility, Inc. 12406 State Highway 155 S Tyler, TX 75703 (903) 592-6760 1, 3 Adaptive Driving Access College Station 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1, 3 Adaptive Driving Access Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922 1

MobilityWorks - Tea 200 1st Street Tea, SD 57064 (605) 498-2200 1, 3

Adaptive Driving Access Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1, 2, 3

TENNESSEE

Adaptive Driving Access McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001 1

____________________________

Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1 MobilityWorks Chattanooga 3614 Elwood Ln Chattanooga, TN 374161769 (423) 308-8267 1, 3 MobilityWorks - Gallatin 1015 S Water Avenue Gallatin, TN 37066 (651) 451-7373 1 MobilityWorks - Nashville 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3

Adaptive Driving Access Pasadena 3430 E Sam Houston Pkwy S Pasadena, TX 77505 (281) 487-1969 1, 2, 3 American Lift Aids Beaumont 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1, 2, 3 American Lift Aids, Inc. Tyler 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1, 2, 3

Apr-Jun 2022

15

NMEDA DEALER MEMBERS Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1

A & J Mobility - Richfield 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1, 3

United Access - Arlington 2432 E Randol Mill Rd Arlington, TX 76011-6335 1, 3

MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1

A & J Mobility - Valders 333 Washington Street Valders, WI 54245 (920) 775-9333 1, 2, 3

United Access - Austin 15301 Interstate 35 Ste A Pflugerville, TX 78660 (877) 501-8267 1, 3

Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1, 3

Access Mobility Vans 1995 E. Norse Ave. Cudahy, WI 53110 (414) 524-9823 1, 2, 3

United Access - Dallas (East) 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1, 2, 3

MobilityWorks - Alexandria 5751 General Washington Drive Alexandria, VA 22312 1

MobilityWorks - Green Bay 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1,3

MobilityWorks - Norfolk 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3

MobilityWorks - Sun Prairie 222 Linnerud Drive Sun Prairie, WI 53590 (608) 395-2350 2

MobilityWorks - North Chesterfield 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 220-0611 1,3

MobilityWorks - Waukesha N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3

Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1

WYOMING

Andy’s Mobility & Lift Services 1502 Santa Ursula Laredo, TX 78040 (956) 722-7371 1

Texas Mobility Services, LLC dba Texas Adaptive Aids 701 Bearcat Road Unit B Aledo, TX 76087 (817) 394-3914 1, 3

Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1, 2, 3 MobilityWorks - Austin 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3 MobilityWorks - Dallas 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3 MobilityWorks - Fort Worth 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1,3 MobilityWorks - Houston 3327 S Sam Houston Pkwy Suite 300 Houston, TX 77047 (346) 226-6999 1 MobilityWorks - San Antonio 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3 MobilityWorks - Selma 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 MobilityWorks - Waco 4980 S Loop 340 Robinson, TX 76706-4640 (254) 754-2700 1 Open Road Mobility Amarillo 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility Lubbock 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1, 2, 3

United Access - Dallas (North) 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1,3 United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 (915) 585-0775 1

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UTAH United Access - Salt Lake 9082 S 300 W Sandy, UT 84070 (877) 501-8267 1

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VERMONT MobilityWorks - Essex Junction 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3

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VIRGINIA Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Ste E Chantilly, VA 20151 (703) 345-2990 1, 3

____________________________

WEST VIRGINIA Total Mobility Services Inc - Hurricane 146 Stricklin Rd Hurricane, WV 25526-6734 (304) 727-9478 1, 3

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WISCONSIN A & J Mobility - De Pere 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1, 3 A & J Mobility - Eau Claire 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1, 3 A & J Mobility - McFarland 4125 Terminal Drive McFarland, WI 53558 (608) 579-1500 1, 3

16

NMEDA Circuit Breaker

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Frontier Access & Mobility Systems, Inc. - Cheyenne 1207 E Pershing Blvd Cheyenne, WY 82001 (307) 637-7663 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

CANADA

____________________________

ALBERTA ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1, 3 Silver Cross Automotive Inc. - Calgary 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1, 3 Silver Cross Automotive Inc. - Edmonton 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

____________________________

BRITISH COLUMBIA Alliance Mobility Solutions - Kelowna 1075 McCurdy Road Kelowna, BC V1X 2P9 (236) 420-1400 1, 3 Alliance Mobility Solutions - Richmond 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1, 3 Home2Stay Accessibility Ltd 305-1515 Broadway St Port Coquitlam, BC V3C 6P6 (604) 259-1211 1 Island Mobility - Nanaimo 2258 Dorman Road Nanaimo, BC V9Z 6R4 (250) 824-0390 1 Island Mobility - Victoria 750 Enterprise Crescent Victoria, BC V8Z 6R4 (855) 593-0959 1 Mahadev Motors LTD 2110-21000 Westminister Hwy Richmond, BC V6V-2S9 (778) 896-2644 1 Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1

Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3 Silver Cross Automotive Inc. - Maple Ridge 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-7609 1

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MANITOBA Northland Home Healthcare Products 865 Bradford Street Winnipeg, MB R3H 0N6 (204) 786-6786 1

Silver Cross Automotive Inc. Waterloo 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3 ____________________________

QUEBEC Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1, 3

SASKATCHEWAN Golden Mobility & Rehab Ltd - Saskatoon 3150A Faithfull Avenue Saskatoon, SK S7K 8H3 (306) 242-9060 1, 3 PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1, 3

Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336 1, 3

ONTARIO

Centre de L’auto St-Lambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1, 3

Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 (613) 738-2721 1

Eureka Solutions - Levis 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1

Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1, 2, 3

Eureka Solutions - Longueuil 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1, 3

Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1, 2, 3

Eureka Solutions - Sherbrooke 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1, 3

Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1, 2

SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1, 3

Silver Cross Automotive Inc. - London 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1

TVR Technologies Inc. 20 Rue des Metiers Lavaltrie, QC J5T 0H4 (888) 919-2555 1, 3

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Silver Cross Automotive Inc. - Ottowa 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (613) 290-5279 1

Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1, 2, 3

_______________________

Silver Cross Automotive Inc. - Toronto 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1

Apr-Jun 2022

17

CEO’S MESSAGE

A Question of Timing...

By Danny Langfield NMEDA CEO

[Somewhere over the Gulf of Mexico

herein have since passed, but in the

anticipated NCAA men’s basketball

~32,000 feet]

moment the show is still two days

March Madness matchup of all time

away, on Saturday, April 2nd, at

would occur, as the legendary Coach

8pm local time. Why—you may well

K’s Duke Blue Devils faced off against

ask—why do you bore me with this

their arch nemesis Tar Heels in Coach’s

prattling gibberish of washed-up

final season, in the Final Four, with a

“

trip to the Championship Game on the

to divulge my situation, as I think it

glory days, when I am meant to be

line. (That Sentence Definitely Called

lends itself to an analogy for NMEDA’s

reading a trade publication?

For MORE CAPS THAN NORMAL.) As

Timing, that’s why. There is a lesson

the band counts off, “1-2-3-4!” for our

P

lane time is such a good time to write columns. Headphones on, no email dinging, no texts

buzzing, no phones ringing…one is able to focus, as it were, nestled in the comforting womb of the altitudes.

And so much for that saccharine opening, eh? We should get down to business, starting with the purpose of this trip. Though not for business per se, circumstances have aligned in

rockers trying vainly to relive their

The association has contracted with Paul Webb to design and deliver a four hour, deepdive seminar on sales, customized for the auto mobility space.”

such a manner that I feel compelled

future. Stick with me here, I’ll get us there…eventually…

I am en route to my former hometown of Austin, Texas, to play a reunion show with one of my old bands from back in the day (1999-2000 or so). As you read this, the events described

about timing to be had…

You see, when we booked this show six months ago, we had no way of knowing that Saturday, April 2nd at 8pm would happen to be the exact time when maybe the most

opening number on stage, the second half will just be starting. As my friend said, take the unders—on your show’s attendance.

Pivoting to NMEDA’s business, and looking to the future, we see our second Colo conference with ADED scheduled for October 1-3, 2022 in Charlotte, NC. Do you know how far out we booked that conference? Me neither, but it was a long time ago I bet. So, what chance fate awaits us?

What demons may befall us? Perhaps none! Maybe the September 2021 reschedule and the Omicron surge

18

NMEDA Circuit Breaker

in Columbus in January (and being

a four hour, deep-dive seminar

seated around a table discussing a

in Columbus in January) and the

on sales, customized for the auto

specific industry topic of interest.

snowstorm and the attendant chaos

mobility space (see page 36 for

Each table has a moderator, but s/he

will constitute all the dues-paying we

more from Mr. Webb). This course

is not expected to be a subject matter

owe the conference gods for some

will run parallel with the other

expert, just to keep the conversation

time. Maybe everything will go…as

Learning Tracks on Sunday, but will

flowing and on topic. Depending on

planned?

require pre-registration and will be

attendance numbers, we anticipate

“

having 12-15 or more tables going

Back at my old Texas association, dealer roundtables were a staple of our conferences— and candidly, they were barely controlled chaos. The attendees loved them though, I must admit, so we have decided to give them a whirl this year at NMEDA.”

One never knows, but why not opt for optimism, right? And in that spirit, allow me to share a few new things we will have for you at the show, about which we are quite excited.

#1 – Roy Spence is coming back Due to circumstances beyond everyone’s control, VERY few people got to see Roy’s closing general session presentation in January…which was a pure shame, because he was transformationally good. (Spell check contends “transformationally” is not a word. I disagree—overruled.) Roy has agreed to return as our opening

limited to the first 50 registrants.

Conference registration opens June 1, so best mark your calendars if you are interested—with only 50 slots,

And with that, folks, it appears we have a wrap. Off to go eat the best barbeque in America, chase it with a Shiner Bock or two, and play to the crickets…onward!

---

* = Additional fee applies…but it’s only $95.

Ninety-five measly bucks for four hours of custom sales training from one of the most highly regarded auto industry trainers in the country!

#3 – Industry Roundtable Discussions will be a thing Let’s try them, shall we? Back at my old Texas association, dealer roundtables were a staple of our conferences—and candidly, they were barely controlled chaos. The attendees loved them though, I must admit, so we have decided to give them a whirl this year at NMEDA.

please don’t miss it.

5th breakout or a general session,

Paul Webb to design and deliver

members…

out.*

On Sunday afternoon, instead of a

The association has contracted with

of chaos. But hey! Anything for our

we expect this custom session to sell

general session presenter in October –

#2 – We are introducing a dedicated, customized auto mobility sales learning track

simultaneously…hence the element

as we have done in years past, we will try our hand at roundtable discussions. If you are not familiar with them, roundtables are just what they sound like: a group of 8-12 folks

Apr-Jun 2022

19

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

Iron Will, Iron Spirit, Ironman

It’s all about process, purpose, and performance for Ironman Champion Jason Fowler

I

magine spending your day not

process of keeping it all in order

“I always wanted one and, to be

simply with one wheelchair but with

and moving ahead with purpose—

honest, I think my parents felt bad

three or four. Toss in a wetsuit, leg

the complexities that make the

for me, a seventeen year old kid who

braces, goggles, a helmet, gloves, plus

experience more complete and

had to let go of everything he ever

assorted tools and gear, too. Oh, and

rewarding. As an example, he’s in his

wanted,” Jason Fowler, now 48, jokes.

don’t forget the necessary nutrition

racing wheelchair no less than three

“But I was pretty excited to say the

and hydration. When your day entails

times a week, swimming an additional

least, and I had saved up every penny

training for Ironman triathlon (yes,

three times weekly, then handcycling

for it, so they really couldn’t do much

140.6 miles of swim, bike, and run)

four more. He does each of those in

other than support me.

and you do it as a challenged athlete,

different places. There’s travel to races

well, you have a lot to coordinate.

and work demands, too. And that’s

What Jason Fowler loves about his

where driving fits into his algorithm.

life, not only as an endurance athlete

Let’s set the stage for his first car.

a Porsche,” the South Boston,

but also as a mindset coach for youth

Jason Fowler got his first motorcycle

Massachusetts, resident adds.

athletes, is that coordination—the

when he was just six years old. At age 11 he had major sponsorships and by 17 he was already an eight-time New England motocross champion. In 1991 he hit a rock during training and broke his back at the T5,6 level. Rather than give up on speed and performance, Jason shifted gears. He sold every one of his motorcycles, plus every bit of his motorcycle gear, and put the money towards buying his first car with hand controls.

20

NMEDA Circuit Breaker

“For a first car with hand controls, it was pretty cool being a seventeen year old behind the wheel of

Just months after his injury, Jason began wheelchair racing. His family, already used to traveling 40 weekends a year for motocross races, again hit the road for his events. The Porsche would stay home as they loaded up Dad’s truck and Mom’s van and traveled throughout the northeast for 10ks to marathons. In 1993, two years after his accident, Jason qualified for and competed in the B.A.A. Boston Marathon for the

Jason bought a Porsche 944. Yes, a

first time. (2022 marks his 19th start of

Porsche.

the historic race.) Triathlon followed

shortly thereafter and, in six starts along the way, he has won two Hawaii Ironman World Championships (so far).

Reflecting on the early days after his injury and how sports and travel helped him rehabilitate, Jason Fowler reflects, “I was lost when I couldn’t race motorcycles anymore. It was all I had known for the previous eleven years. Driving was in the family so after the accident, driving was a path back to what we had done. It was our normal. It was so special to be able to do those trips again.”

SQ5. He has always used Monarch

stronger, and be better. Sports is a

hand controls.

vehicle to help me express myself.”

Northeastern University and The

“Sure, it’s a conscious choice to

And more than three decades in a

University of Illinois, the sportscar

drive something I feel good in and

wheelchair and on the road has given

transformed into a more practical,

I appreciate the zippiness of a car

him perspective.

“beater, pea green Buick Century.”

and performance aspect of driving

For those years, he remembers how

but, with everything I carry, I need an

Jason shares, “Driving was one of the

driving helped him gain purpose and

SUV,” he says. “Being in the city where

build life skills.

space is tight, owning a van would be

The Porsche didn’t last long however.

When he headed off to college at

“Thinking about the trips to Illinois with all my suitcases, condo furniture, and racing wheelchair brings back great memories. They taught me

a challenge. And without interior van seats being able to be folded down, finding room for my equipment would be tough.”

key points that allowed me to get on with my rehab, my life. I would say one of the most important human needs is freedom and for many of us, without a vehicle, that need goes away unfulfilled. I cannot imagine what it would be like to be without.

so much about what I needed to

The lessons of sports continue to

Driving is such an integral part of all

live, how long it took to do things,

enhance his day.

our lives, it is something we shouldn’t

and how everything fit together,” he

Jason concludes, “Sports bring

says. “Taking on and off wheels took time, trying to figure out how to fit everything into my car took planning, and sometimes learning the hard way what happens when I don’t time or plan right, those are skills that help me even today.”

out the best in me. Now, especially since I’ve started doing Ironman I’ve noticed it translates into everything I do from work to

As for what he drives now, it’s not

relationships.

surprising that Jason Fowler still loves

The confidence I

performance and also makes vehicle

get, that process

decisions with purpose in mind.

I have to go

After driving Volvo and Audi station

through to figure

wagons he switched to SUVs several

out how to do

years ago, and has stayed with them,

everything, it

preferring the mid-sized Audi Q5 and

helps me be

take for granted.”

---

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SAVE THE DATE October 1-3 | Charlotte, NC

Join us for the second annual “Colo” with ADED and the return of the Auto Mobility Expo. They say North Carolina is beautiful in the fall, why don’t you find out for yourself while networking at the largest gathering of auto mobility professionals in the country.

Registration Opens June 1 at www.NMEDAAnnualConference.com

www.AutoMobilityExpo.com Apr-Jun 2022 23

EDUCATION & TRAINING REPORT

Sometimes Saying “Thank You” Just Isn’t Enough

By Amy Lane NMEDA DIRECTOR OF EDUCATION & TRAINING

A

s I write this article, I realize

helped with strategic planning goals,

Having these subject matter

it’s around that time of the

specifically those related to the area

expert volunteers has made a huge

year known as National

of education & training.

difference in the quality of the

As some of you may know, over

revisions. Each volunteer brings their

Volunteer Week. During that week, it’s an opportunity to recognize the impact of volunteer service and recognize the power of volunteers to assist organizations, build stronger communities, and be a force that can transform the world.

Helping out or helping others can be done in many ways. At an organizational level such as NMEDA, it’s the grease that keeps the wheel turning smoothly. Our volunteers are

the past 18 months, members of

own unique level of expertise, energy,

the NMEDA Certified Technician

and passion.

“

Passion? Yes!

(NCT) subcommittee have been

Unbelievably, there are people—our own association members—that are self-described geeks about things like bolts, washers, and thread locking compounds!”

an integral part of the association’s success. With that in mind, it is fitting

working on a complete revision

to give thanks to those who have

and modernization of the NCT educational modules. There has been a tremendous amount of time and effort that has gone into updating, rewriting, and improving these training modules. During this time, I have had the privilege to work with close to 20 different volunteers, who have served as subject matter experts at one point or another. This doesn’t even include another group of volunteers who have generously provided additional content, new images, photos, and resources.

24

NMEDA Circuit Breaker

Unbelievably, there are people—our own association members—that are self-described geeks about things like bolts, washers, and thread locking compounds! And others that comfortably recite basic laws of electricity. I think you get the point here: All these content experts are indeed passionate about sharing their knowledge, and above all, assuring that we are including information that is relevant and intended for the technician’s success in learning the material.

I have had the opportunity to

workshops and the Manufacturer

meet and work with all these

Service School (MSS) technician

knowledgeable content experts over

training sessions. And thank you

the past 18 months. I realize that

to those members who agree to

everyone’s time is limited, so it means

present in the Education Learning

a lot when people answer the phone,

Tracks at the annual conference.

respond to an email, and contribute

Your expertise and willingness to

their time. I’m blown away with their

share that knowledge is a valuable

dedication and goal to assure that we

asset to the organization.

are teaching technicians what they

Many hands do make light

need to know as a foundation in the industry.

work. Volunteer participation and sharing time, talents, and

A special shout out and thank you to

resources are greatly appreciated.

the volunteers on this project listed

---

below.

Volunteering comes in different methods and formats. I’d be remiss if I didn’t acknowledge and thank

Learning in action at the Manufcturer Service School in San Diego (March 2022)

those dealers and manufacturers who have volunteered to offer space in their businesses for NMEDA Comprehensive Automotive Mobility Solutions (CAMS) education

THANK YOU E&T NCT SUBCOMMITTEE

Harry Baergen Autoregs Consulting, Inc.

Mike Murphy Adaptive Driving Access

Terry Barton Ability Center

Russ Newton Sure Grip Hand Controls

Brian Black Superior Van & Mobility

Sean Peterson Goldenboy Mobility

Joe Clementi MobilityWorks

Justin Riendeau BraunAbility

Gary Colle ColleBuilt

Ed Shelpman Keystone Coachworks

Jess Freitas United Access

Tommy Thrash

Fred Mannix

Hanson White Sure Grip Hand Controls

Dane Millar Sure Grip Hand Controls

Apr-Jun 2022

25

SO MANY AMAZING FEATURES, WE CAN BARELY KEEP TRACK OF THEM ALL.

#HUMBLEBRAG LEARN MORE AT: QSTRAINT.COM/QLK-150

WHEELCHAIR DOCKING SYSTEM Come Laugh and Learn About All the SeQurement Memes

Apr-Jun 2022

27

INDUSTRY ADVISOR

Post-COVID Tax Grab (Canada)

By Harry Baergen – Autoregs Consulting NMEDA CRP COORDINATOR

Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program (CRP) Coordinator for NMEDA.

E

ffective January 01, 2022,

luxury vehicle will pay the tax at the

the government of Canada is

border.

getting a lead on the United

States by imposing a new tax on select luxury goods including vehicles. The tax will apply to

If you have any questions about the

vehicles, manufactured after 2018, not

contents of this article, or about

previously registered in Canada and

the NMEDA CRP, contact Harry

delivered at the retail level. The tax

Baergen at 778.888.2210.

will be calculated as follows:

However, passenger vehicles modified or altered for accessibility are excluded from the tax. This includes any cars, SUVs (MPVs), mini-vans, vans, and pick-up trucks, with a GVWR of 3856 Kg (8500 lb.) or less.

The cost of accessibility modifications will not be included in determining

For vehicles priced over $100,000

whether the total price of the vehicle

(before normal sales tax) 10% of the

exceeds the tax price threshold. (See

total price of the vehicle including

pg 29 for a calculation example for an

modifications, or, 20% of the amount

accessible vehicle.)

above $100,000, whichever is less.

Trade-ins will not reduce the price of the vehicle.

With all the money spent and printed during the COVID pandemic, governments will be looking for

The tax will not apply to tax

ways to recover. First, by supposedly

registered manufacturers, wholesalers

taxing the wealthy, including high

and retailers. The tax will apply only

end vehicles, and indirectly the rest

to consumers who purchase vehicles

of the population. However, often

for personal use. Although, the tax

persons with disabilities are also

will not apply to consumers who lease

required to purchase larger higher

vehicles, the vendor of the leased

“

end vehicles with many options even

vehicles will pay the tax and will

before expensive modifications. It is

pass the cost down to the consumer

not unusual that the cost of a vehicle

to be included in the monthly lease

might exceed $100,000 dollars with a

payments. An individual importing a

full conversion and subsequently fall

Passenger vehicles modified or altered for accessibility are excluded from the tax.”

28

NMEDA Circuit Breaker

SAMPLE TAX CALCULATION into the category of a luxury vehicle.

Hopefully, NMEDA will be able to stay abreast of government revenue

VEHICLE MODIFIED FOR ACCESSIBILITY

$145,000

Price from Retailer

generating congressional bills that

Includes embedded Green Levy

might, deliberately or inadvertently,

Includes Air-conditioner excise tax

encompass transportation for the

PRICE $1,000 $100 $30,000

disabled, and intervene before any

Includes wheelchair accessibility modification

such bill is passed.

Includes adaptive driving controls

$3,000

Total Price for Luxury Tax Purposes

$112,000

---

$11,200 $2,400

a Luxury Tax @ 10% of total value b Luxury Tax @ 20% of value above $100,000

$2,400

Luxury Tax Amount (lesser of a and b) Sub-total for GST Purposes

$114,400

$5,720

*GST (rebated on wheelchair accessibility modification)

TOTAL

$153,120

MANUFACTURER SERVICE SCHOOL Hosted by United Access

May 16-19, 2022 | St. Louis, Missouri

The NMEDA Manufacturer Service School (MSS) is a convenient and cost-effective way to earn multiple training certificates during just one trip. REGISTER NOW! And learn more by visiting:

www.NMEDA.org/MSS

Apr-Jun 2022

29

Last year, NMEDA had the opportunity to partner, once again, with United Spinal Association for the second Automotive Mobility Awareness Tour. With strict travel and COVID-19 rules in place, we were fortunate to be able to connect in person with hospital administrators, case managers, and rehabilitation specialists to shine the light on what NMEDA and our members have to offer.

Trevor Jennings, Director of Partner Relations and Amy Shoppman, Director of Government Relations represented NMEDA on the tour, alongside Nick LiBassi, Vice President of Partnership Expansion with United Spinal Association.

Each tour stop began with a “lunch and learn,” where we surveyed the attendees to gauge their familiarization of NMEDA and auto mobility products. The results were mixed, so we seized the opportunity to share information about the Quality Assurance Program (QAP), the importance of purchasing a wheelchair accessible vehicle (WAV) and mobility equipment from a NMEDA dealer, the dealer locator tool, the benefits of the mediation program if a need should ever arise, and in general how NMEDA is a resource center for caregivers and individuals with mobility challenges.

After the presentation, hospital staff was invited to tour the wheelchair accessible vehicles brought by local NMEDA dealers. This gave attendees a great opportunity to explore the vehicles and other mobility devices, as well as ask questions. Dealers were encouraged to hand out marketing materials, engage with the hospital staff and show off the latest technology in the vehicles. NMEDA also brought in a special treat so everyone could enjoy cupcakes or ice cream in the sunshine outside.

By sharing the latest innovations in wheelchair accessible vehicles and equipment with spinal cord injury centers like MossRehab in Philly and Northridge Hospital in LA, we are able to spread awareness with the front-line workers that help newly injured people.

—Danny Langfield, CEO, National Mobility Equipment Dealers Association

Inspiring Stories, Lives Changed As part of our efforts to spread the word about NMEDA, as well as the adaptive solutions to be featured at each stop, we interviewed and highlighted a few individuals in each community we visited. Throughout our stops, we heard so many inspiring stories. Whether faced with a debilitating diagnosis or having suffered a serious injury, these individuals rose to each challenge thrown their way.

We crafted and distributed press releases about the individuals and worked to garner media coverage across online platforms. Due to some of the hospital restrictions, we were not allowed to have media or photographers onsite, but we did receive coverage on a few of the tour stops. Below are some highlights on the individuals we were lucky enough to meet.

When we got our first van last year, it was the first sense of normalcy we felt in years because we didn’t have to rely on anyone and could be completely independent. We could just drive. It’s just amazing and a blessing because when I get in the car, I don’t need to worry about struggling.

—Julia Bonamassa

This year, my friends were all fishing places I couldn’t get to,” he says. “Next year, I’ll be fishing places they can’t get to—all because of my truck, my kayak, and the help of groups like Triumph Foundation.

—Tyler Allen

I couldn’t have raised my children the way we have been able to without our van.

—Madison Power

2021 Automotive Mobility Awareness Tour Comes to Barrow Neurological Institute TAMPA, Fla. (September 24, 2021) – It’s truly difficult to comprehend what it is like to go from being independent to having to rely on others as your complete mode of transportation.

But for nearly 18,000 Americans every year who experience a spinal cord injury, this is exactly what happens.

For Cave Creek resident Madison Powers, she was a senior in high school traveling with a group of friends to the state championship when the driver lost control, flipped the car and ejected Powers, leaving her a paraplegic.

For Anthem resident John Mezydlo, he was in college when he jumped into a river, hitting bottom and becoming a quadriplegic.

Today, both of them live full lives because they have wheelchair-accessible vehicles.

“I couldn’t have raised my children the way we have been able to without our van,” Powers says.

On September 28, both Powers and Mezydlo will be participating in the second stop of the 2021 Automotive Mobility Awareness Tour at Barrow Neurological Institute in Phoenix.

At the event, the National Mobility Equipment Dealers Association (NMEDA) and United Spinal Association will bring accessibility solutions to the forefront and showcase all the ways hospital administrators, case managers, occupational and physical therapists, automotive mobility dealers and manufacturers are working to improve the lives of their clients.

"By sharing the latest innovation in wheelchair accessible vehicles and equipment with centers like Barrow, we are truly able to assist more people who need the specialized vehicles and adaptive equipment that our automotive mobility dealer members across North America provide," said Danny Langfield, CEO, National Mobility Equipment Dealers Association. "After missing more than a year of connecting in person with our front-line healthcare workers, we are really looking forward to this tour again."

United Spinal Association will specifically be showcasing its efforts to assist the 17,730 Americans who experience spinal cord trauma each year.

"Our organization specializes in improving the lives of individuals after a spinal cord injury," said Vincenzo Piscopo, President & CEO, United Spinal Association. "We're looking forward to connecting with organizations like NMEDA and the local facilities to partner with us in bringing this information to the public."

Over the years, Mezydlo became a national competitor in wheelchair rugby. Today, Mezydlo is married with twin daughters. He works with United Access, a local Phoenix company providing wheelchair-accessible vehicles, because he wants to help others like him.

“People need to understand there are options out there,” Mezydlo says. “There’s a big world ready for you to be a part of by using these vehicles.”

News Articles

2021 Automotive Mobility Awareness Tour Kicks Off at Moss Rehabilitation Center TAMPA, FL. (August XX, 2021) – When Berlin, NJ resident Julia Bonamassa took the field for her youth soccer and softball games at 10 years old, she started falling down a lot. She began having trouble running. A few months later, her identical twin sister, Jessica, started experiencing the same thing.

“When Julia was running in soccer, her leg started to give out and collapse. We all thought it was a growth spurt,” says Jessica Bonamassa. “We were very active, playing soccer and softball and in the outdoor world, kayaking, riding quads and shooting.”

Unfortunately, it wasn’t a growth spurt.

The twins were diagnosed with FHSD, a form of muscular dystrophy. This is a progressively deteriorating muscle disease, which has no cure or treatment to prevent progression.

A decade later, the twin girls will be going to separate colleges for the first time in their lives with Julia attending Rutgers University, Camden, and Jessica attending Rowan University, both as juniors. Julia plans to eventually go to law school or into national security and Jessica wants to be in the public relations/marketing field.

Today, despite their diagnosis, they live independent lives because of the assistance of their wheelchair accessible vehicle.

On August 26, Jessica and Julia Bonamassa will be participating in the first stop of the 2021 Automotive Mobility Awareness Tour at Moss Rehabilitation Center in Elkins Park.

At the event, the National Mobility Equipment Dealers Association (NMEDA) and United Spinal Association will bring accessibility solutions to the forefront and showcase all the ways hospital administrators, case managers, occupational and physical therapists, automotive mobility dealers and manufacturers are working to improve the lives of their clients.

"By sharing the latest innovation in wheelchair accessible vehicles and equipment with centers like Moss, we are truly able to assist more people who need the specialized vehicles and adaptive equipment that our automotive mobility dealer members across North America provide," said Danny Langfield, CEO, National Mobility Equipment Dealers Association. "After missing more than a year of connecting in person with our front-line healthcare workers, we are really looking forward to starting this tour again."

United Spinal Association will specifically be showcasing its efforts to assist the 17,730 Americans who experience spinal cord trauma each year.

"Our organization specializes in improving the lives of individuals after a spinal cord injury," said Vincenzo Piscopo, President & CEO, United Spinal Association. "We're looking forward to connecting with organizations like NMEDA and the local facilities to partner with us in bringing this information to the public."

Upcoming stops of the 2021 tour include Phoenix, Los Angeles, Fort Worth and Washington, D.C. For Jessica and Julia Bonamassa, it’s a true opportunity for them to show how life-changing a wheelchair accessible vehicle can be for someone with a debilitating illness.

Press Release

32

NMEDA Circuit Breaker

Press Release

2021 Tour Dates and Locations MossRehab in Elkins Park, PA—August 26 Barrow Neurological Institute in Phoenix, AZ—September 28 Northridge Rehabilitation Hospital in Los Angeles, CA—October 27 Texas Rehabilitation Hospital in Fort Worth, TX—December 7 MedStar National Rehabilitation Network in Washington, DC—December 16

What NMEDA Members Had to Say Following the tour, we contacted participating NMEDA dealers to hear what they had to say about their local stop.

We were met with positive feedback and dealers across the country willing to come back and participate again.

Connecting with everyone there and just letting people know what we do and how we can help is worth the time and effort spent. We enjoy seeing how people react when they don’t know about the technology that we provide and how useful it can be.

Ken Witman GM, MobilityWorks in Cinnaminson, NJ

Any reason to get in front of OTs and PTs is a good reason. I appreciate the event and the opportunity, and hope they continue into the future.

Scott Stowers GM, United Access in Scottsdale, AZ

I did love the opportunity to be a part of the tour and am open to doing more. I enjoy showing the innovation of technology that gives a person the ability to drive or their independence which is rewarding. In this business, it takes time to decide on a wheelchair accessible vehicle, but it is good to have the information when someone is ready.

I enjoyed doing it.

Shelby Nelms Certified Mobility Consultant, MobilityWorks in Alexandria, VA

Thank You to Our Members Who Helped Make the Tour a Success!

We would like to extend a special thank you to the participating rehabilitation hospitals and the following NMEDA members for their support and participation in the annual Automotive Mobility Awareness Tour.

Ability Center Access 2 Mobility Adaptive Driving Access MobilityWorks United Access VMI

GUEST FEATURE

2021 Amendments to FTC Safeguard Rule Could be Costly to Your Dealership

By Nicholas Schwartz DOLENGA & DOLENGA, PLLC

I

n 1999, the government enacted

Pursuant to 12 CFR § 225.86, the FTC

the Gramm-Leach-Bliley Act

determined that a dealer acts as a

identifies foreseeable internal

(“GLBA”). The GLBA required

“Finder” if it brings together one or

and external risks to security

financial institutions to explain

more buyers and sellers of a product

that could result in unauthorized

how they share and protect their

or service for transactions that the

disclosure and assesses the

customers’ non-public personal

parties negotiate and consummate. In

sufficiency of safeguards in place.

information. In 2003, the Safeguard

other words, businesses that engage

Rule, which was authorized under

in activities incidental to financing are

the GLBA, required “Financial

now covered by the Safeguard Rule.

Institutions” to send out privacy

If your dealership sells vehicles and

notices and to have written security

coordinates financing through a third-

programs in place that comply with

party, you may now be considered

FTC requirements. As defined by

a “Financial Institution” under the

the FTC, a mobility dealer was not

amended rule.

defined as a “Financial Institution.”

“

Rather, “Financial Institutions” were defined as things like check cashing businesses, financial data processors, finance companies, brokers, non-bank lenders, account servicers, appraisers, tax preparers, law firms, collection agencies, credit counselors, and retailers that issue credit cards. On October 7, 2021, the FTC announced updates to the Safeguard Rule that may significantly affect mobility dealers.

On October 7, 2021, the FTC expanded the definition of “Financial Institutions” to include “Finders.”

NMEDA Circuit Breaker

•

Draft a risk assessment that

Design and implement safeguards to control the risks identified through risk assessment, including, encrypting all customer information held or transmitted by you.

•

Regularly evaluate the effectiveness of the safeguard systems.

On October 7, 2021, the FTC announced updates to the Safeguard Rule that may significantly affect mobility dealers.”

Being considered a “Financial

•

Establish a written incident

Institution” creates many obligations,

response plan that promptly

which are costly to implement. Under

responds to any security event.

the updated Safeguard Rule, dealers must: •

•

Require your “Qualified Individual” to report, in writing,

Designate a “Qualified Individual”

at least annually, to your board of

responsible for overseeing,

directors or equivalent governing

implementing, and enforcing an

body.

information security program.

34

•

While some of the obligations under

The National Automobile Dealers

If you have questions or concerns

the amendment must be implemented

Association estimates that dealers

regarding how this amendment

may incur more than $276,000 in

affects your dealership, you may

within 30 days, most dealers have already implemented these practices.

However, the larger responsibilities, such as the annual reporting, does not require compliance until December 9, 2022.

Some dealers are exempt from these obligations. The Amendment specifically excludes “institutions that collect information on fewer than 5,000 consumers.” This limit was imposed to alleviate institutions who may not be equipped to provide the requisite reporting. While the Amendment does not provide specific instruction regarding the exemption, based on the language and the

“

...“Financial Institutions,” which now includes “Finders,” which in many instances means mobility dealerships, can be fined $100,000 for each violation of the Safeguard Rule.”

costs per year. While this seems

contact Nicholas Schwartz, Attorney

exorbitant, “Financial Institutions,”

at Law at Dolenga & Dolenga, PLLC,

which now includes “Finders,” which

nschwartz@dolengalaw.com.

in many instances means mobility

---

dealerships, can be fined $100,000 for each violation of the Safeguard Rule. As a result, the cost for lack of

definitions for “consumer” and

compliance could be in the millions.

“customer,” the 5,000 limit appears to

The amendments to the Safeguard

be based on the amount of customer

Rule are complex. Non-compliance

information collected, not calculated

can result in extreme financial

on a yearly basis. Therefore, the

loss. Therefore, you need to take

exemption will not cover most dealers.

all necessary steps to comply and

Unfortunately, it will be costly to

protect yourself and your dealership

comply with these requirements.

from significant fines from the FTC.

Nicholas Schwartz is a Partner at Dolenga & Dolenga, PLLC. Nicholas is licensed to practice law in Michigan and Ohio and has represented mobility dealers nationwide.

If you have any questions about the implications of the amended Safeguard Rule or other matters impacting your dealership, you can reach Nicholas at nschwartz@dolengalaw.com or 248.478.9922.

Apr-Jun 2022

35

GUEST FEATURE

Strong Positions: It’s Easier Than you Think and More Fun Than You Can Imagine NMEDA Conference Sneak Peek

O

By Paul Webb 2022 NMEDA CONFERENCE SPEAKER

ne of the most beneficial

thank you, Three Little Pigs) but not

Eating a chocolate bar right now

skills you can learn in life

everyone knows how we can create

won’t make you unhealthy. Just as

is how to consistently put

that foundation.

not eating it won’t make you healthy.

The answer is as simple as it is

Saving money today won’t make

yourself in a good position. The person who finds themselves in a strong position can take advantage of circumstances while others are forced into a series of poor choices.

As a student disguised as a trainer/ teacher…it amazes me how the best dealerships and the people who run them, whether it’s an independent or franchise, follow a very simple concept. Study successful people who understand how to put themselves in a strong position and do what they do. For 34 years I’ve been very fortunate to study and learn from some of the best dealerships and dealership groups—researching those best practices and teaching those techniques creating strong positions… the results are extraordinary!

Strong positions are not an accident.

Weak positions aren’t bad luck.

frustrating. The position you find yourself in today is the accumulation of the small choices that you’ve been making for years in your business and personal life.

If that’s the case, why doesn’t everyone make choices that will put them in a good position in the future?

“

of a great book today won’t solve your problems, just as not reading it won’t make them worse. Attending a conference and participating in a sales seminar won’t make you a great salesperson and team leader today, just as not attending won’t make you

The ordinary choices that guarantee

look unprepared for the challenges of

a strong future go unnoticed. There

the future.

is no pat on the back for doing the right thing, just as there is no slap on the wrist for doing the wrong thing.

themselves in a strong position is

(“I train my team on a consistent

useless. Everyone knows they need

basis—understanding that training

a strong foundation to build a house

is not something that you did…it’s

that can weather a storm (or a wolf—

something you do on a regular, strong position, daily basis.”)

NMEDA Circuit Breaker

make you poor. Reading a chapter

The person who finds themselves ina strong position can take advantage of circumstances, while others are forced into a serices of poor choices.”

Telling someone they need to put

36

you rich, just as not saving it won’t

Not doing the obvious thing you know you should do—the thing that positions you for future success— rarely hurts you right away.

The small choices we make on a daily basis either work for us or against us.

One choice puts time on your side.

The other ensures it’s working against

only did this undermine our progress

When you look below the surface,

you. Time amplifies what you feed it.

but it makes getting started even

giant leaps aren’t really giant leaps

(This is a great sales training concept.

harder. (In our seminars we inspire

at all. They’re a series of ordinary

That’s why the best dealerships

attendees to teach the seminar

choices that suddenly become

have daily shift meetings—engaging,

material upon returning to their

noticeable. If you look for the magic

informative, and interactive.)

dealership—because teaching is the

moment, you’ll miss how ordinary

On the first day, the difference

highest form of learning.)

becomes extraordinary.

between the choices that help us

Excelling at the small choices

P.S. Some “learning managers” say,

and the choices that hurt us isn’t

that compound over time

“I run out of topics for our daily

noticeable. But as the days turn to

perpetually leaves you in favorable

15-minute shift meeting.” The Strong

weeks, weeks into years, and years

circumstances—a stronger position.

Position Answer: You’ll always have

into decades, the small choices create

And that’s a good thing. No matter

something to talk about when you

massively different results.

what happens in the world, you’re

review the previous day’s activity

“

never in a position where you are

and show a 5-minute NMEDA online

forced into a bad decision.

interactive best practice training

Whenever this idea is brought up,

video.

Not doing the obvious thing you know you know you should do—the thing that positions you for future success—rarely hurts you right away.”

people are quick to interject. “But …

If you want results you need to be

I do these things and I don’t get the

willing to pay the price. The price is

results.” And it’s true, most of us make

easier than you think and more fun

the right choices most of the time. But

than you can imagine. (Subliminal

most of the time isn’t the same as all

message with an embedded

of the time.

command—concepts taught at the

For your choices to compound, you

October “Sales Masters Seminar.”)

need to be consistent. Intensity will

The price is consistently doing the

only carry you in the short-term but

small choices that put you on the

if you want compounding results you

path to success for years. The price is

need consistency. In the absence of

knowing that time is working on your

immediate rewards, we can keep up

side even when the results don’t show

the intensity for a while but most of us

it…yet.

--Paul H. Webb is the retired principal of Paul Webb Sales Training and WebbVT—both divisions of International Training Solutions, Inc., a company whose clients range from service professionals to vehicle manufacturers and national associations. That material is now found on www.BrandeisAutomotive.com Since1988, Paul has provided training and consulting to leading private and publicly owned corporations and has presented as a keynote speaker to numerous conventions, seminars and associations.

Paul Webb’s unique training approach combines an interactive and “guide discovery” learning process with timed-tested effective sales and management techniques. He uses humor in his presentations (After all, when they’re laughing, they’re listening. When they listen, they learn!).

A licensed NLP Master Trainer since 1999, Paul Webb is an internationally recognized expert in the field of neuro-linguistic programming and uses this science as the foundation for his training programs. Through Paul’s training techniques, he transfers information and focus learning to his audience to create an environment that helps them find the motivation in themselves to achieve their greatest business goals— increasing sales and multiplying profits!

become intermittent. (Now, a positive self-expectancy type of person says, “I’m NOT most of us.”)

A lack of consistency keeps ordinary people from extraordinary results. It’s like we’re Sisyphus rolling a boulder halfway up the hill, only to throw our hands in the air and go home. When we show up the next day, we see the boulder at the bottom of the hill. Not

AUTO MOBILITY SALES MASTERS COURSE This article is a sneak peek of the content and style you could discover in the “Sales Masters Course” at the 2022 NMEDA Annual Conference in Charlotte, NC. Pre-registration is requried, so set a reminder for June 1st and visit www.NMEDAAnnualConference.com to secure your spot.

Apr-Jun 2022 Registration is limited 37 to 50 seats.

Auto Mobility Price Survey

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“The ability to view and analyze the most thorough pricing snapshot of the auto mobility industry is a huge NMEDA member benefit, and the AMPS platform is a valuable tool that can help members of all sizes make more informed business decisions.”

Chance to win a $100 Amazon gift card

2020 AMPS Survey Participant

www.nmeda.org/amps

AROUND THE INDUSTRY New Make Inoperative Exemptions Finalized, Effective Immediately Several final rules relevant to the auto mobility industry and Federal Motor Vehicle Safety Standards were published in the March 15 Federal Register. These final rules amend NHTSA’s regulations regarding exemptions to the make inoperative prohibition to accommodate people with disabilities to include new exemptions relating to roof crush resistance, rear visibility, and air bags. NMEDA submitted commentary on all three proposals and is satisfied with the agency’s various decisions, all of which took years to finalize and are effective immediately.

Read full details at www.nmeda.org/grblog/makeinoperative22

Another Successful Manufacturer Service School NMEDA proudly coordinated another well-attended Manufacturer Service School (MSS), held in the San Diego, California area in early March.

ColleBuilt and MPS graciously opened up their doors and hosted the threeday education and training event.

Training presentations were provided by ColleBuilt, Sure Grip, BraunAbility, MPS, Adapt Solutions, Q’STRAINT, and AMF Bruns. Technicians were provided with valuable information and hands-on experiences, as well as the opportunity to tour the facilities at MPS, ColleBuilt and the Aspex

MSS Attendees - San Diego, CA

Corporation. Attendees provided positive feedback about the service school, with comments on the benefit in learning more about product installation, problem-solving tips, and the ability to share experiences with other technicians and manufacturers.

Check out page 29 for information on the next MSS!

CAMS is Back With Record Numbers After a two-year hiatus, the popular Comprehensive Automotive Mobility Solutions for Healthcare Professionals (CAMS) educational training has returned and with one of the highest attended sessions that we can recall!

Driver Rehabilitation Center for Excellence (DRCE) located in Chantilly, VA served as host at their facility for over 70 registered attendees. The DRCE, in partnership with BraunAbility, Sure Grip, and Q’STRAINT sponsored the all-day event. Tim Jones, OTR, CDRS was the course instructor and after a full day of instruction, Securement Demonstration at CAMS Training

vehicle walk-arounds, and exchanging of information, the attendees gained new knowledge about the industry.

NMEDA on the Road: In-Person Partner Events Are Back!

After a multi-year hiatus, NMEDA is officially back on the road attending partner events...IN PERSON. Last month, NMEDA’s Director of Partner Relations, Trevor Jennings, and Director of Education & Training, Amy Lane were able to join our OT friends in San Antonio, Texas at the American Occupational Therapy Association (AOTA) National Conference.

NMEDA was able to bring a vehicle into the expo hall thanks to MobilityWorks of San Antonio where we were joined by our friends at ADED, the University of Florida Department of OT, AMF Bruns, and others to share the importance of automotive mobility.

AOTA Conference attendees exploring a WAV

Apr-Jun 2022

39

QAP STRAIGHT TALK

Everything You Wanted to Know About the QAPx Rollout But Were Afraid to Ask

by Chuck Hardy NMEDA DIRECTOR OF QUALITY & COMPLIANCE

I

n this article I will tell you

expected QAPx users, we have 75 that

This will become a problem for these

everything I know about the on-

completed the on-boarding process

dealers if they do not start entering

going QAPx rollout and give you

and have received their first report

jobs ASAP.

the good, the bad, and the ugly of

card (more on the report card later).

it, along with some other interesting

There are another 109 dealers that

things I found out along the way.

completed QAPx activation and are

Rollout Status

entering jobs. These dealers will be reviewed and sent a report card once

As you know, as of February 1, 2022 all

they have entered at least 10 jobs into

NMEDA Dealers have been required to

the system.

administer QAP electronically, using either QAPx or Docutrack. NMEDA expects about 219 QAPx users, and 100 or so Docutrack users. Of the

And finally, and most unfortunately, we have suspended six dealers who have missed the activation deadline.

These dealers will be reinstated once they complete activation and start entering jobs.

There are another 29 dealers, that

Warning Letters

have been activated but are not

Some of you may have, or will receive

showing any jobs entered into QAPx.

an email from me about your QAPx status, including a stern warning about compliance to deadlines and possible suspension. I understand,

SPECIAL NOTE FOR DEALERS NOT USING QAPx TODAY: If you are assigned to QAPx (and not a current Docutrack user) you should have started inputting all jobs no later than February 1, 2022. If you are one of these dealers, you want to make sure you start ASAP and backfilling any of the jobs created after February 1st into the system. The longer you wait, the longer it’s going to take to put all the work in, not to mention, there is a good chance your account will be suspended. Please make sure you are putting all jobs into QAPx.

40

NMEDA Circuit Breaker

for those that have already received

the lovely forms you complete when

and ask any questions you have about

them, these did not go over well and

you deliver a job. These forms include

QAPx. We only plan to use these

some of you let me know that… I get

things like the make inoperative, out

report cards during this on-boarding

it. Honestly, I wish we never had to

of area servicing, and delivery forms.

process, and these are not what will

send them out, but we were having

We dont complete the score card

be used on future audits, just in case

trouble getting everyone on board

until we see you are actively using the

you were wondering.

and the good news is the letters have

system and have entered between 10-

seemed to create the momentum we

30 jobs. Your company’s QAP contact

wanted in a positive direction.

will receive the report card and you

Report Cards It’s just like being back in school,

should review the results with your team internally. After that, you can set up a call with me to go over the report

Interesting Stories Along the Way I have to tell you, we have the best people in our industry. I am so blessed to be a part of NMEDA and to work

well… kinda… but without the possible detention and no ice cream scooper mashed potatoes. Truth be told, I loved those scooped mashed taters with gravy… those were the days…

But yeah, we have QAPx report cards now. Nothing fancy, but something we can use to provide feedback on how you are meeting the expectations of QAPx. We have two section grades and then an overall grade, which is the average of the section grades. The first section grade is the “Location Grade.” It reflects how you’re doing loading all of the site documents and tech training certificates into the system.

The site documents include things like the insurance certificate, the scale and tool calibration certificates, and the QC manual. Tech training certificates are also required to be loaded for each technician (under the Administration/Accounts drop-down).

The second section grade, “Job Info Grade,” shows how you’re doing on job data entry, or what we call the “customer file” data. This is data unique to a label number and includes things like customer information, vehicle and conversion information, installed equipment details, weight analysis, final inspection, and all of

Apr-Jun 2022

41

QAP STRAIGHT TALK

(continued)

for all of you. While this rollout has

congratulations on that! Shop owner

started with NMEDA in 2013 and

been a lot of work for everyone

Amanda Riviera was on the call and

sadly, never had the privilege to meet

involved, it has given me another

through the course of conversation,

Becky or Red Plank, our founders. But

opportunity to personally engage

she was telling me about a time

I hear the stories, and I enjoy them. I

she had dinner with Red and Becky

find it interesting to learn about the

with our members. I have spoken with so many of you (our dealers) over the past several months and it’s been a pleasure. I enjoy meeting with and talking to all of you, and while you might not always be as happy to see or hear from me, its clear to me how passionate you are for making sure everything is done right and wanting to follow all of our rules and guidelines for membership. We appreciate that!

During my calls, I came across a few interesting moments I would like to share with you. First one, I met with the folks out at Absolute Mobility in Woodinville, Washington. They have been with NMEDA for over 30 years—

“

...the auditors can now electronically access location information, calibration certificates, tech certificates, and all job information that used to be handed over in mounds of paper files. But now with QAPx, the dealer doesn’t have to collect anything, or send anything to the auditors—nothing.”

Plank back in NMEDA’s early days.

past. It helps me appreciate where we

I was thinking to myself, wow, what

are today and how we got here. Thank

an honor that must have been. I only

you, Amanda, for sharing that and for being one of the long standing dealers with NMEDA. And then, it was the next day believe it or not, I was on another call with William Doak over at Mobility America in Lakeland, Florida. Only about an hour or so north of our office in Tampa. William was another one of the lucky ones who not only knew Red and Becky, but also was one of the original authors and promotors of the QAP. That’s right—somehow my call took me right to one of the guys responsible for kicking off the whole QAP dealer program back in the late ’80s. The thing that made me feel so good was I could tell William was happy to see the new QAPx software and really appreciated how far QAP has come from its inception. I want to let William, and all of the many others in our association that have been a part of the creation of QAP,

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know that you are the ones we are truly thankful for. It was your insight back then that brings us to where we are today. Thank you, William Doak and to everyone else who sat on our board or has taken part on any of our committees for everything you have done to move mobility and our association forward. When you look at where we started to where we are today, and especially with where we are headed with QAPx, it really is an amazing journey that I know (rest in peace) Red and Becky would have been proud of.

So, look at that—in two short days, I met with two dealers who have been instrumental parts of our association.

People that have their fingerprints on QAP and NMEDA, and the crazy thing is….. I am only scratching the surface.

So many of you, probably some reading this article now, can share similar stories of NMEDA and our you to be comfortable using it.

extraordinary history. For me, I don’t

label reports in to RADCO (P.S. They

know how long it will take, but I want

are now called Twining). So if your

to listen to every one of your stories.

audit is coming up, just sit back and

Conclusion

I love hearing about our history, keep

relax, log in to the web conference

That’s the end of the article. I hope

them coming.

and the auditor will go over what

you learned something about QAPx

they observed, ask a few relevant

and the rollout. And if you are a

questions, and then that’s it, your

QAPx user, I hope you know we are

audit is over. Everything should be this

here to help you. Put your jobs in and

easy!

look out for the report card.

Your Next Audit Will be a Breeze As more and more dealers log all their jobs into QAPx, the audit process keeps getting easier and easier to

What’s next for QAPx?

complete. This is because the auditors

QAPx is here to stay. As we have more

can now electronically access location

dealers using the system there will

information, calibration certificates,

no doubt be some things we didn’t

tech certificates, and all job

foresee and there will be requests for

information that used to be handed

enhancements. I encourage all users

over in mounds of paper files. But

to send in your requests for any issues

now with QAPx, the dealer doesn’t

you find, or any enhancements you

have to collect anything, or send

would like to see. We will consolidate

anything to the auditors—nothing. The

those requests and do our best to

dealer doesn’t even have to send any

make improvements in future software updates. QAPx is yours, and we want

Wishing you all the best and looking forward to seeing all of you on a QAPx conference call or in Charlotte at our upcoming conference and expo in October. See you then!!

---

Apr-Jun 2022

43

QAP DASHBOARD

QAP DASHBOARD AVERAGE FINDINGS PER AUDIT April 2021–March 2022

1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

TOP 5 AUDIT FINDINGS April 2021–March 2022 Calibration Overdue

49

NCT Missing/Expired

41

QC Manual Needs Update

39

QAP Contact Training Incomplete NHTSA Listing Needs Update

34 13

AUDIT FINDING SEVERITY April 2021–March 2022 Successful Audit 18%

Major 7% Minor 26%

Opportunity for Improvement 49% 44

NMEDA Circuit Breaker

Mar

QAP DASHBOARD

QAP DASHBOARD TOTAL QAP DEALERS IN GOOD STANDING Quarterly: March 2021–March 2022 326

325

325 324

323

323 322 321

321

321 320

320 319 318 317

Mar-21

Jun-21

Oct-21

Dec-21

Mar-22

NEW QAP APPLICATIONS & ACCREDITATIONS Quarterly: March 2021–March 2022 Applications

6

5

5 4 3 2

Accreditations

4 3

4 3

2

2

2

3 2

1 0

Mar-21

Jun-21

Dealers with No Audit Findings Ability Center - Santa Rosa, CA FastServ Medical - Bossier, LA Fastserv Medical - Monroe, LA Js Mobility Unlimited - Flowood, MS Mobility Express - Largo, FL MobilityWorks - Alexandria, VA MobilityWorks - Austin, TX MobilityWorks - San Antonio, TX MobilityWorks - Savannah, GA

Oct-21

Dec-21

Mar-22

Newly Accredited Dealers Advanced Wheels - North Oxford, MA Jerry's Mobility - Baltimore, MD MobilityWorks - Omaha, NE MobilityWorks - St. Cloud, MN United Access - Arlington, TX

Apr-Jun 2022

45

NMEDA INDUSTRY MEMBERS INDUSTRY

____________________________

Accessible Vans of America, LLC. 334 Buckington Street St. Peters, MO 63376 (636) 294-1762

DealerTeam.com, LLC 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

KEMPF 1245 Lakeside Dr. #3005 Sunnyvale, CA 94085 (408) 773-0219

Q’STRAINT/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665

Adaptive Driving Alliance 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401

Driverge Vehicle Innovations 4199 Kinross Lakes Parkway Suite 300 Richfield, OH 44286 (330) 510-3069

Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317

RADCO, Inc. 18071 Mount Washington St Unit A Fountain Valley, CA 92708 (562) 272-7231

Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793

Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591

Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009

Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051

Schmidt Business Consultants, LLC 24410 Emmons Rd Columbia Station, OH 440289663 (330) 351-1711

EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620

Master’s Specialty Vehicles LLC 800 Quick Trip Way Belton, MO 64012 (800) 783-3613

Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289

Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 Assistability 30171 Chinook RPO Calgary, AB T2H 2V9 (800) 403-9019 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198 Brandl Mobility Finance Services 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922 BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438 Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5396 Creative Carriage Ltd. 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500

46

Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877 Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342 Fortress Partners 5005 Plainfield Ave NE Suite 400 Grand Rapids, MI 49525 (616) 447-2293 General Motors Corporation 100 Renaissance Ctr., Detroit, MI 48265 (313) 667-8682 Harmar Mobility 2075 47th St. Sarasota, FL 34234 (800) 833-0478 Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089 Joysteer USA, Inc. 6624 Clay Avenue SW Grand Rapids, MI 49548 (832) 783-9751

NMEDA Circuit Breaker

MGA Research Corporation 5000 Warren Road Burlington, WI 53105 (262) 763-2705 Mobility Acceptance Co 1108 E Main St Suite 200 Richmond, VA 23219 (804) 505-4000 Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816 Mobility Support Solutions 16212 Bothell Everett Highway Mill Creek, WA 98120 (877) 246-0979 PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981 Pritchard Auto Group 1400 S 24th St Ste B Clear Lake, IA 50428-4016 (352) 552-6674 PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495

Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530

Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383 TMN 58 Hachermesh St. Haifa, Israel 31000 073-2229222-200 Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649 Vantage Mobility International 5202 S. 28th Place.

Phoenix, AZ 85040 (800) 348-8267

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS ALLIED HEALTH PROFESSIONALS

____________________________

ARIZONA Jennifer Nordine Driving to Independence LLC 1414 W. Broadway #218 Tempe, AZ 85282 (480) 449-3331

____________________________

CALIFORNIA Penny M. Anders Sharp Memorial Hospital Rehab 1641 Borana St. San Diego, CA 92111 (858) 565-2437 Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300 Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947 Gregory Paquin Gregory J. Paquin 5140 Florence Ave. Unit C Bell, CA 90201 (310) 337-1410

____________________________

COLORADO Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117 Barry Doyle Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Colleen Knoll Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Natalie Uyeno Craig Hospital 3425 S Clarkson St Englewood, CO 80113-2811 (303) 789-8218

____________________________

FLORIDA Stephen A. Emerson Stephen A. Emerson Inc. 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180

KENTUCKY

NEW YORK

MaryFrances Gross On the Road, Again 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142

GEORGIA

Brian Iadorola DriveAbilities 224 N. Hite Ave. Louisville, KY 40206 (502) 893-0050

Gail Babirad Rehabilitation Technology Assoc. Inc PO Box 540 Kinderhook, NY 121060540 (800) 987-2753

____________________________

Dan Allison Shepherd Center 142 Lynford Ln Woodstock, GA 30189 James Kennedy Shepherd Center 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 367-1296 Eilif L. Olesen 636 Frigate Dr # 9201 Ellijay, GA 30540-6335 (727) 424-7485

____________________________

LOUISIANA Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

____________________________

MARYLAND

Rajesh Pagadala Georgia Vocational Rehabilitation Agency 3586 Riverside Drive Macon, GA 31210 (478) 751-6272

Elin Davis American Occupational Therapy Association 6116 Executive Blvd Suite 200 North Bethesda, MD 20852 (800) 729-2682

ILLINOIS

MASSACHUSETTS

Anne Hegberg Strive for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 909-6080

Eugene Blumkin Massachusetts Rehab Commission 600 Washington Street Boston, MA 02211 (617) 204-3721

INDIANA

MICHIGAN

Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938

C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226

____________________________

____________________________

Carin Mitchell Mitchell Driving Solutions PO Box 705 New Carlisle, IN 46552 Eva Richardville Therapeutic Mobility Services, Inc. 311 Airport N. Office Park Ft. Wayne, IN 46285 (260) 417-8399

____________________________

____________________________

____________________________

Kelby Lloyd Special Driving Services, Inc. P.O. Box 241 Okemos, MI 48805 (517) 862-1717

____________________________

MISSISSIPPI Nikki Simmons Driving Independence 5225 Crawford Rd Hernando, MS 38632 (901) 734-7472

Jurgen Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106 (800) 987-2753 Raanan Zidile Tri-Boro Driver Rehabilitation & Mobility Services, Inc. 1642 Coney Island Ave Brooklyn, NY 11230

____________________________

NORTH CAROLINA Cyndee Crompton Genesis Marketing & Agencies dba Genesis Mobility PO Box 448 McLeansville, NC 27301 (336) 697-7841 Mike Edwards North Carolina Division of Vocational Rehabilitation 3533 Windsor Dr Charlotte, NC 28209 undefined Liz Green ADED 200 First Avenue N.W. #505 Hickory, NC 28601 (866) 672-9466

____________________________

PENNSYLVANIA Brenda Bennett Transportation Solutions 4202 Peach Street Erie, PA 16509 (814) 833-2301 Amy Lane Adaptive Driving Program/U of Pittsburgh 3600 Forbes St Pittsburgh, PA 15101 (412) 864-3068

____________________________

____________________________

Apr-Jun 2022

47

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS SOUTH CAROLINA

CANADA

Alan B. Simmerson CDRS WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

____________________________

____________________________

TEXAS Christine Salinas Strowmatt Rehabilitation Services, Inc 10690 Shadow Wood Dr Suite 113 Houston, TX 77043 (713) 722-0667 Chad Strowmatt Strowmatt Rehabilitation Services, Inc 11020 Katy Freeway Ste 217 Houston, TX 77043 (713) 722-0667

____________________________

BRITISH COLUMBIA Larry Bowen Larry Bowen PO Box 78095 Northside RPO Port Coquitlam, BC V3B 4X5 (604) 996-4893 Dean Robertson Access Driver Rehab Specialists 3405 W 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5286 Lars Taylor InSight Rehabilitation Services Inc. 3002 Coachwood Crescent Coldstream, BC V1B 3Y4 (250) 542-3087 ____________________________

NEW BRUNSWICK Maura DuLong Stan Cassidy Centre for Rehabilitation 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876 ____________________________

ONTARIO Shah Baqar, OT, CDRS CBI Health Group 20 Linsmary Court Markham, ON L6E 1L2 (416) 419-3031 F. Lortie F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-9541 Tamalea Stone Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 (705) 741-7660 ____________________________

48

NMEDA Circuit Breaker

QUEBEC Dana Benoit Constance-Lethbridge Rehab Ctr 7005, boul. de Maisonneuve Montreal, QC H4B 1T3 (514) 487-1891 Stephanie Bois CISSS des Laurentides / Programme ECAV 100, rue du ChanoineLionel-Groulx Sainte-Therese, QC J7E 5E1 (450) 437-6001 Kristian Thivierge Centre de Readaptation Constance-Lethbridge 7005, Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 ____________________________

SASKATCHEWAN Suzanne Lendvoy SK Health Authority 2180 23rd Avenue Regina, SK S4S 0A5 (306) 766-5968 _____________________________

EUROPE ____________________________

UNITED KINGDOM George Uzonwa Flat 72 Athelney street London, UK SE6 3LB

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS EDU/GOV’T/NONPROFIT ____________________________

Eric Bradley Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-7492 Tim Brant Brant’s Driving School 1614 Debran Lane Johnstown, PA 15905 (877) 395-7011 Lance Bullard Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-6153 Chelsea Hales The Master’s Driving School W7366 Flambeau Point Road Ladysmith, WI 54848 (715) 532-0327 Todd Keanan James A. Haley VA Hospital 13000 Bruce B. Downs.

Blvd.

Tampa, FL 33612 (813) 972-2000 James Kovar Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-6375

Justin Maxwell Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-6375 Michel Morency S.A.A.Q 333, boul. Jean-Lesage, E-4-34 C.P. 19600, Succ.

Terminus Quebec City, QC G1K 8J6 (418) 528-3597 Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-5543

Edwin Stang Disabled Sailing Association 402 Houghton Ct Kelowna, BC V1X 7C7 (250) 859-0816 Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E. Fowler Avenue ENB 118 Tampa, FL 33620 (813) 974-5346 Arthur Yeager 3835 Maple Hill Road Fairfax, VA 22033 (571) 635-7484

Tina Paff Bicks Driving School 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100 Daniel Reid 1721 Hardy Street Hattiesburg, MS 39401 (601) 544-5403 Daniel Rome SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114 James Rose 5541 E Grant Rd Tucson, AZ 85712

Julius Lee SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114 (504) 450-4014

For informa�on and to become a dealer, contact Randy.

RandyK@clockmobility.com 800.732.5625 Clock Conversions

clockconversions.com

Apr-Jun 2022

49

DATES TO REMEMBER This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

Canadian Association of Occupational Therapists (CAOT) Conference 2022 May 4—7, 2022 Visit www.caot.ca/conference for more information.

Abilities Expo - Toronto

May 13—14, 2022 Visit www.abilitiesexpotoronto.com for more information.

NMEDA Manufacturer Service School

May 16—19, 2022 in St. Louis, Missouri Visit www.NMEDA.org/MSS for more information.

NMEDA Comprehensive Automotive Mobility Solutions (CAMS) May 20, 2022 in Fort Collins, Colorado May 23, 2022 in Pflugerville, Texas May 24, 2022 in Houston, Texas

Visit www.NMEDA.org/CAMS for more information.

NMEDA Board of Directors Meeting May 19, 2022 June 16, 2022 July 21, 2022

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to katie.mcdonald@nmeda.org.

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NMEDA Circuit Breaker

Apr-Jun 2022

51

where you want in life

The BraunAbility Pacifica offers the uncompromised performance you deserve, from the Most Recommended Name in Mobility*

BraunAbility.com *Based on 2016 Dealer Service Technician Study

844.382.8134