July—September 2021

July—September 2021 | Volume 28 Issue 3

Life Moving Forward Member Notice: New Dues Renewal Process Q&A With Nick Gutwein QAP: Let the Good Times Roll ...and so much more!

THE NMEDA MAGAZINE

feel the

MOJO of the

C L NMEDA + ADED =

The best education, The best networking and...

The party of the year!

See pg.27

NMEDA.org

WHAT IS QAPx?

Simply put, QAPx is a web-based application NMEDA dealers will use to administer QAP.

To see our “explainer” video, just point your smartphone camera at this code OR visit: www.NMEDA.org/whatisQAPx

NMEDA CIRCUIT BREAKER

JUL—SEP 2021

THE NMEDA MAGAZINE

President Christian Quandt

CEO Danny Langfield

Layout, Editor & Creative Director Katie McDonald

VOLUME 28, ISSUE 3

CONTENTS

FEATURES

COLUMNS

22 Member Notice:

New QAP Rules Format

8

24 Experience is the Greatest

Teacher: Q&A with Nick Gutwein

- By Katie McDonald 29 On the Cover

Auto Mobility Expo

- By Katie McDonald

18

CEO’s Message - By Danny Langfield Canada President’s Message - By David Parton

20 Industry Advisor

- By Harry Baergen 40 QAP Straight Talk

- By Chuck Hardy

Contributing Writers Harry Baergen Dr. Rory Cooper Brad Dicianno Chuck Hardy Danny Langfield Katie McDonald David Parton Mike Savicki Amy Schoppman

The Circuit Breaker is published quarterly by the National Mobility Equipment Dealers Association.

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions: Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org

34 Government Relations Report:

Ask Amy

- By Amy Schoppman 37 Q&A with Roy Spence

- By Katie McDonald 43 Member Notice: New Dues Process 46 Accessible Autonomous

Vehicles & Transportation:

- By Dr. Rory Cooper & Brad Dicianno 48 Mobility MY Way

- By Mike Savicki

Subscription rates for the USA and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

ALSO

4

Board of Directors

6

Staff Directory

10 Dealer Member Directory 39 Around the Industry 44 QAP Dashboard 50 Industry Member Directory 51

Allied Health Professional Member Directory

53 Edu/Government/Non-Profit

Member Directory 54 Dates to Remember

All rights are reserved under copyright laws © 2021.

The articles published in the Circuit Breaker reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

NMEDA MISSION STATEMENT The mission of the National Mobility Equipment Dealers Association is to advocate and establish excellence in providing safe, reliable transportation solutions to enhance accessibility.

Jul-Sep 2021

3

BOARD OF DIRECTORS Christian Quandt, President

David Parton, Canadian President

Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Mobility in Motion 1710 Bishop Street N., Unit 8 Cambridge, ON N1T 1T2 519.623.9930 phone david@mobilityinmotion.net

Sam Cook, Vice President

Eva Richardville, Allied Health Professional Rep.

Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone scook@superiorvan.com

Eric Mansfield, Secretary

Catherine Martin, Rep. at Large 1

MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

Jud DeMott, Treasurer

Dennis Charvat, Rep. at Large 2

Access 2 Mobility, Inc. 12406 State Highway 155 South Tyler, TX 75703 877.254.5438 phone jud.demott@gmail.com

Total Mobility Services 4785 Penn Avenue Boswell, PA 15531 330.888.9941 phone dennis@tmservices.com

Gina Lewis, Manufacturer Rep.

Corey Kupsh Rep. at Large 3

Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 866.641.0419 phone ginalewis@adapt-solutions.ca

A & J Mobility 333 Washington Street Valders, WI 54245 920.775.4104 phone coreyk@aandjvans.com

Kevin McMahon, Manufacturer Rep.

Dan Walsh, Rep. at Large 4

BraunAbility P.O. Box 310 Winamac, IN 46996 800.843.5438 phone kevin.mcmahon@braunability.com

Bussani Mobility 500 Central Avenue Bethpage, NY 11714 516.938.5207 phone dwalsh@wegetyouthere.com

Chad Blake, Past President Ability Center 4797 Ruffner Street San Diego, CA 92111 858.541.0552 phone cblake@abilitycenter.com

4

Therapeutic Mobility Services, Inc. 311 N. Airport Office Park Fort Wayne, IN 46285 260.417.8399 phone eva@theramobility.net

NMEDA Circuit Breaker

MOBILITY

INNOVATIONS

800 488 7688

www.mobilityinnovators.com

The Jimmy by Veigel is a seat belt assist device designed to aid drivers and passengers with buckling and unbuckling the seat belt buckle in an automobile.

The Jimmy’s ergonomic design is light weight and easy to use. Buckling: The ergonomic joystick grip gives you more control to easily engage the buckle.

Un-Buckling: Simply pull back on The Jimmy lever while pressing the release button to effortlessly disengage the buckle. Safety: Pulling back on the lever alone will not disengage the buckle. The release button has been designed to prevent unintended disengagement of the buckle.

Light weight ergonomic design for maximum comfort Safety release button prevents unintended disengagement of the buckle Vehicle specific mounting brackets ensure a safe fit and no damage to your automobile safety belt buckle Specific applications available to fit most vehicles Installation is quick and easy

within minutes

Simply clamp the vehicle specific side brackets to the male side of the buckle Can be removed without damage to the factory belt buckle

Jul-Sep 2021

5

NMEDA STAFF DIRECTORY Danny Langfield CEO danny.langfield@nmeda.org

Kristen Clevidence

NOTE FROM THE EDITOR

Quality Program Manager

With less than two months until the 2021

kristen.clevidence@nmeda.org

NMEDA Annual Conference and first ever Auto Mobility Expo, this edition of the Circuit Breaker is jam-packed with all things

Mikala Ballard

conference. WIth four articles highlighting

Membership & Administration Coordinator

speakers, you can get a little taste of what

mikala.ballard@nmeda.org

you can expect in Columbus. Look for the below icon to help you identify the articles

Chuck Hardy

spotlighting these special features.

Director of Quality & Compliance chuck.hardy@nmeda.org

NMEDA Conference Speaker Trevor Jennings Director of Partner Relations trevor.jennings@nmeda.org

Amy Lane

Director of Education & Training amy.lane@nmeda.org

Katie McDonald Director of Communications & Social katie.mcdonald@nmeda.org

Marilyn Myers Meetings & Conferences Manager marilyn.myers@nmeda.org

Amy Schoppman Director of Government Relations amy.schoppman@nmeda.org

6

NMEDA Circuit Breaker

Plug N Play for Sienna and Pacifica Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 Phone: (973) 808-9709 Fax: (973) 808-9713 peter@DriveMasterMobility.com DriveMasterMobility.com

Independent Driving Systems Inc. 580 TC Jester Blvd.

Houston, TX 77007 Phone: (713) 864-1460 Fax: (713) 864-1469 info@IndependentDrivingSystems.com IndependentDrivingSystems.com

Introducing the New GEN-XR and PNP-70!

GEN-XR

PNP-70

The GEN-XR is our easiest to install reduced steering system. The GEN-XR allows for 0-100%, and anywhere in between, reduction to the steering. The steering effort can easily be adjusted on the fly by the dealer and locked in. The GEN-XR is a plug n play installation on the Toyota Sienna and Chrysler Pacifica only needing 3 wires to be soldered (ignition and CAN).

The Plug N Play 70 offers 70 functions for the Pacifica with a simple box that plugs into the OBD-II. The functions are controlled via a tablet. An option is available for Toyota but is not fully plug n play and thus requires tapping a few wires.

Key Features

Key Features

Plug N Play easy installation 0-100% range of reduction (and anywhere in between) Switch over to OEM steering for family members to drive Safety oriented with an advanced backup system Includes phone for adjusting effort and monitoring any errors

Plug N Play easy installation Control HVAC, Windows, Mirrors and more Small form factor

Jul-Sep 2021

7

CEO’S MESSAGE

Can You Feel It?

A Memo From the Sports Desk & More...

By Danny Langfield NMEDA CEO

A

h, summer is in the air here

FINALLY get together in person with

me give you a quick peek behind the

in balmy Tampa, Florida,

your peers, customers and friends.

scenes into the ADED/NMEDA team

where the humidity is so

The co-location of the ADED &

that has been working feverishly to

oppressive that many of the locals

NMEDA conferences is a significant

deliver you the best show possible.

undertaking, to say the least, with

“

These folks have been meeting weekly

very real financial and reputational

(or more) for the last six months,

consequences at stake for both

working through an endless list of

associations.

issues including: audio/visual, food

Colo, inasmuch as “The Co-location

So, are we equal to the moment?

and beverage, speakers, panels, hotel

of the NMEDA and ADED Annual

Tune in September 18-20 in Columbus

Conferences” does not have quite the

to find out, but in the meantime let

have taken the sensible precaution of evolving gills. Can you feel it?

Well, if “it” is a constant sheen of sweat, then yes—we can certainly feel it.

But why dwell on such mundane, trivial, pedestrian matters? Indeed, Florida will Florida, as they say, and we certainly have larger matters to address in these pages; namely the impending co-location of the ADED and NMEDA conferences.

By now you are no doubt aware that everyone refers to this event as the

Coordinating two conferences requires an unbelievable amount of moving parts, and there is nothing for it but to buckle down and grind through it all. Fortunately for us all, these folks are gamers.”

room blocks, travel, registration, awards, exhibitors, parking, comps,

same ring to it.

You may further be cognizant that when we ask, Can You Feel It? We are referring to the Mojo of the Colo (see pg. 27) symptoms of which include: a strange, magnetic attraction to Columbus, Ohio, this fall; a creeping sense of fear, dread, and horror at the thought of missing out on the largest auto mobility industry gathering in history;* and a powerful desire to

8

NMEDA Circuit Breaker

Liz Green Executive Director ADED

Lynn Rocap Director of Education & Credentialing ADED

Trevor Jennings Director of Partner Relations NMEDA

Marilyn Myhers Meetings & Conferences Manager NMEDA

sponsorships...the list literally goes on

the fact that it would require $50-75k

little bit old school, so I’m not real

and on. Coordinating two conferences

of unbudgeted money and an extra

big on blue participation ribbons for

requires an unbelievable amount of

three months to plan—and wait for

everybody. To me it’s not about credit

moving parts, and there is nothing

the team’s reaction with bated breath.

or blame, but it IS about responsibility

The group will often smile and nod

and ownership. If it goes well, take

for it but to buckle down and grind through it all. Fortunately for us all, these folks are gamers. Throw in the minor detail of this being THE FIRST TIME WE’VE EVER DONE THIS and you can start to appreciate the scale of the effort.

encouragingly on our Zoom calls, striking the tone one would usually

lumps.

reserve for a three year old who

So, what’s the betting wisdom being

made it through the night with a dry

dispensed from the Sports Desk, you

pullup, “That IS a good idea, Danny!

ask? Where’s the smart money play?

An elephant parade during the Hall

Of course, I am in those meetings as

of Fame banquet WOULD be fun…

well. I am what is referred to as an

let’s just jot that one down for 2022 as

“idea guy”—I think that’s what they

well…”

call me. The group may also have more descriptive terms for me of which I am unaware…

Anyway, here’s what often happens: I will share a show-stoppingly great creative concept—one that would be no problem at all to implement but for

your bow; if it goes poorly, take your

My advice would be to get down on the SUCCESS square for the Colo and go big; after all, we didn’t come all this way to fumble at the goal line.

Folks, you should see the stockpile of great ideas that have been deferred until 2022! They are numerous!

But, in all seriousness…there’s an old

*Probably the largest. Recent history, anyway.

---

expression I’m sure you’ve heard: success has many parents; failure is an orphan. And I’m admittedly a

MGA Research Corporation

Discover the MGA Advantage

FMVSS 207/210 &SAE J2249

Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com | Jul-Sep 2021

9

NMEDA DEALER MEMBERS UNITED STATES ____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1 Gulf States Mobility 1647 Coosa River Parkway Wetumpka, AL 36092 (334) 514-6590 1,2,3 High Tech Mobility LLC 3351 Warrior River Rd Hueytown, AL 35023-1304 (205) 491-2109 MobilityWorks Birmingham 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1,3 MobilityWorks - Huntsville 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1,3 Superior Van & Mobility Montgomery 2015 Eastern Blvd.

Montgomery, AL 36117 (334) 244-1011 1,3 Sylacauga Handicapped Inc 1304 Talladega Hwy Sylacauga, AL 35150 (256) 249-3717 1,2,3 Team Adaptive Medical Inc 1251 Boltons Branch Drive Mobile, AL 36606 (251) 471-1088 1,3

____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 Ability Center - Goodyear 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1,3

10

Ability Center - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1,3 Ability Center - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1,3 United Access - Phoenix 1825 E Germann Rd Ste 24 Chandler, AZ 85286 1-480-999-5939 1,2,3 United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 1-4809414800 1

____________________________

ARKANSAS MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72022 (501) 794-3100 1,3 Superior Van & Mobility Fayetteville 2887 N College Ave Suite B Fayetteville, AR 72703 (479) 521-8433 1,3 Superior Van & Mobility Jonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401 (870) 933-7270 1,3 Superior Van & Mobility North Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070 1,3

____________________________

CALIFORNIA Ability Center - Fresno 2563 N. Fordham Avenue Fresno, CA 93727 (559) 291-2563 1,3 Ability Center - Inland Empire 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1,3

NMEDA Circuit Breaker

Ability Center - Long Beach 2715 Seaboard Ln Long Beach, CA 90805 (562) 634-5962 1,3 Ability Center - Orange Co 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1,3 Ability Center Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1,3 Ability Center - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1,3 Ability Center - Santa Rosa 3285 Santa Rosa Ave Ste A Santa Rosa, CA 95707 (707) 575-6997 1,3 Access Options, Inc. Fremont 41545 Albrae St Fremont, CA 94538 (408) 734-5438 1 Access Options, Inc. Watsonville 109 Lee Road Suite D Watsonville, CA 95076 (831) 722-6804 1,2,3 AERO Mobility 1001 N Weir Canyon Road Anaheim, CA 92807 (714) 973-8600 1,2,3 Driving Specialties of Sacramento 2216 Cemo Circle #A Rancho Cordova, CA 95670 (916) 635-2765 1 Economy Medical Lifestyle Mobility 2355 Whitman Rd Ste F Concord, CA 94518-2542 (925) 671-4800 1 Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1,3

MobilityWorks - Chico 7 Three Sevens Lane Chico, CA 95973 (800) 225-7361 1, 3 MobilityWorks - Fresno 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1,3 MobilityWorks - Hawthorn 3403 Jack Northrop Ave Hawthorne, CA 90250 (310) 432-0700 1, 3 MobilityWorks - Oakland 1822 Embarcadero Avenue Oakland, CA 94606 (234) 542-3022 1 MobilityWorks - Pasadena 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1,3 MobilityWorks - Riverside 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1,3 MobilityWorks Sacramento 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1,3 MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1 MobilityWorks - San Francisco 890 Cowan Road Suite B Burlingame, CA 94010 (800) 225-7361 1,3 MobilityWorks - San Jose 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1,3 MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1,3 SACVANS Mobility 5821 Florin Perkins Road Sacramento, CA 95828 (916) 381-8267 1

____________________________

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

COLORADO

DELAWARE

Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1

MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1

Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1 Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1 MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989 1, 3 United Access - Colorado Springs 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1 United Access - Denver (South) 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1,2,3 United Access - Denver (West) 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1,2,3

____________________________

CONNECTICUT Advanced Wheels - East Granby 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1,2,3 Advanced Wheels - East Haven 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1 MobilityWorks - East Hartford 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1,3

____________________________

True Mobility Inc 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1

____________________________

FLORIDA Active Mobility and Design, Inc. dba Buddy’s Holiday Mobility 6144 S US Highway 1 Fort Pierce, FL 34982 1-772-465-9600 1,3

Mobility Express Inc 7910 Ulmerton Road Largo, FL 33771 (727) 556-2917 1

MobilityWorks - Tallahassee 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1

Mobility Transportation Systems 4010 East Hillsborough Ave Tampa, FL 33610 (813) 246-9116 1, 2, 3

MobilityWorks - Tampa 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1,3

MobilityWorks - Clermont 20354 US Hwy 27 Clermont, FL 34715 (352) 322-2256 1,3

Ocean Conversions & Mobility 750 East Sample Road Bldg 1, Suite 3 Pompano Beach, FL 33064 (954) 942-6033 1,2,3

MobilityWorks - Daytona 364 Destination Daytona Ln Ormond Beach, FL 32137 (386) 586-5495 1,3

Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1,2,3

MobilityWorks - Fort Lauderdale 5601 Powerline Rd Ste 104 Fort Lauderdale, FL 33309 (954) 974-7028 1

Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1

MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1

Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1,3

MobilityWorks Jacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1,3

In Motion Mobility LLC 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 534-2046 1,3 Kempf Inc 5532 56th Commerce Park Blvd.

Tampa, FL 33610 (813) 630-0409 1,3 Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1 Mobility America 5130 Hwy 98 N Lakeland, FL 33809 (863) 816-1513 1 Mobility Express 4320 US Highway 19 New Port Richey, FL 34652 (727) 849-0262 1

MobilityWorks - Lake Worth 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1,3 MobilityWorks - Largo 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1, 3 MobilityWorks - Miami 5201 NW 77th Ave Ste 100 Miami, FL 33166 (305) 234-0071 1,3 MobilityWorks - Ocala 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1

Ocean Conversions of Fort Myers Inc 5751 Zip Drive Ft. Myers, FL 33905 (239) 936-6333 1,2,3 Piper Medical Mobility & Accessibility 1885-B NE 149th Street North Miami, FL 33181 (305) 940-2030 1,3 Superior Van & Mobility Pensacola 6260 Technology Dr. Suite B Pensacola, FL 32505 (850) 378-8914 1,3 Team Adaptive - Pensacola 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1,3 Team Adaptive Inc - Panama City 1201 Harrison Avenue Panama City, FL 32401 (850) 522-0059 1 World Of Independence Inc 1804 South Division Ave Orlando, FL 32805 (407) 422-1069 1,3 ____________________________

GEORGIA Adaptive Driving Solutions 3585 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1,2,3

MobilityWorks - Orlando 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1,3

Jul-Sep 2021

11

NMEDA DEALER MEMBERS Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1,3 MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy Doraville, GA 30340 (470) 427-0696 1,3 MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3 MobilityWorks - Savannah 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 Quail Country Customs 731 South Westover Blvd Albany, GA 31707 (229) 432-7258 1 R & R Van Lift Sales & Service - Athens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282 1

MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1,3 MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1,3 Personal Mobility Champaign 1109 Parkland Ct Champaign, IL 61821 (217) 398-1188 1,3 Personal Mobility - Peoria 7611 N Harker Drive Peoria, IL 61615 (309) 966-3089 1,3 Personal Mobility Springfield 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1,3 Southern Bus and Mobility - Breese 12950 Koch Lane Breese, IL 62230 (618) 526-4131 1,3

____________________________

R & R Van Lift Sales & Service - Conyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3

INDIANA

HAWAII

MobilityWorks - Merrillville 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1,3

____________________________

Soderholm Mobility 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1,3

____________________________

ILLINOIS Alternative Mobility Solutions, Inc. dba AMS Auto 1340 Cobblestone Way Woodstock, IL 60098 (815) 527-7297 1,3 MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1,3

12

McCrocklin Mobility 810 West Mill St Middletown, IN 47356 (765) 354-2261 1

Superior Van & Mobility Evansville 3414 Interstate Drive Evansville, IN 47715 (855) 208-5576 1, 3 Superior Van & Mobility Fishers 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1,3 Superior Van & Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (855) 208-5576 1,3

NMEDA Circuit Breaker

Superior Van & Mobility Indianapolis 5410 South Madison Avenue Indianapolis, IN 46227 (855) 208-5576 1,3

Superior Van & Mobility Louisville 1506 Lakeshore Court Louisville, KY 40223 (855) 208-5576 1,3

Superior Van & Mobility South Bend 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (855) 208-5576 1,3

LOUISIANA

____________________________

IOWA Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3

____________________________

KANSAS Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1 Jay Hatfield Mobility LLC Columbus 200 S East Avenue Columbus, KS 66725 (800) 545-4227 1 Jay Hatfield Mobility LLC Wichita 11922 East Kellogg Wichita, KS 67207 (620) 429-2636 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 United Access - Lenexa 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1,3

____________________________

KENTUCKY Superior Van & Mobility Lexington 761 East New Circle Road Lexington, KY 40505 (855) 208-5576 1,3

____________________________

Crescent Vans, Inc. 2424 Hickory Ave Metairie, LA 70003 (504) 738-2634 1,3 FastServ Medical - Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1,3 Fastserv Medical - Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1,3 Superior Van & Mobility Baton Rouge 12329 Industriplex Blvd Baton Rouge, LA 70809 (855) 208-5576 1,3 Superior Van & Mobility New Orleans 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (855) 208-5576 1

____________________________

MAINE Advanced Modifications Inc. 1766 Hammond Street Hermon, ME 04401 (207) 848-8226 1,3 MobilityWorks - Gray 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3

____________________________

MARYLAND Auto Assist Inc 5002 Lehigh Road College Park, MD 20740 (301) 699-2238 1 BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1,3 MobilityWorks - Beltsville 11409 Maryland Avenue Beltsville, MD 20705 (727) 521-4248 1,3 MobilityWorks - Windsor 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1 Oneness Mobility Services 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1,2,3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc Frederick 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1,3 ____________________________

MASSACHUSETTS Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1,3

Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1,2,3

Cummings Mobility - Little Canada 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1

Unied Access - Cape Girardeau 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1

Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488 1

MobilityWorks - Eau Claire 3115 Oak Knell Dr Eau Claire, MN 54701 (715) 495-1310 1,3

United Access - Columbia 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3

Clock Mobility - Traverse City 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1

MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113 (234) 312-2000 1,3

United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1,3

Creative Mobility Group, Inc. - Byron Center 7740 Clyde Park Ave SW Byron Center, MI 49315 (616) 583-9730 1

MISSISSIPPI

United Access - Springfield MO 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1,3

Creative Mobility Group, Inc. - Madison Heights 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1,3 Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1,3 MobilityWorks - Detroit 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1,3

____________________________

Handicapable Vans Inc 5516 North State Street Jackson, MS 39206 (601) 981-0042 1,2,3 Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1,2,3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1,2,3 Team Adaptive Inc - Biloxi 978 Tommy Munro Drive Biloxi, MS 39532 (228) 388-5700 1,3 Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1

MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3

MobilityWorks - Saginaw 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1,3

MobilityWorks - Norwood 560 Providence Highway Norwood, MA 02062 (781) 278-8885 1,3

MINNESOTA

MISSOURI

Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1

DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1,2,3

Cummings Mobility Albertville 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1,2,3

MobilityWorks - Kansas City 1115 SW Oldham Pkwy Lees Summit, MO 64081 (816) 600-5124 1

Cummings Mobility Burnsville 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1

Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1

MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3

____________________________

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1

____________________________

____________________________

United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1,2,3 United Access - St. Louis (South) 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1

____________________________

NEBRASKA Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1,3 Superior Van & Mobility Omaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1,3

____________________________

NEVADA Ability Center - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030 1,3 MobilityWorks - Las Vegas 2100 S. Decatur Blvd Las Vegas, NV 89102 (702) 876-9606 1,3

____________________________

Jul-Sep 2021

13

NMEDA DEALER MEMBERS NEW HAMPSHIRE

NEW MEXICO

MobilityWorks Londonderry 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1,2,3

United Access Albuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3

New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1,3

____________________________

NEW YORK

Tims Trim Inc 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1,2,3 United Access - Rochester 3760 West Henrietta Rd Rochester, NY 14623 (877) 501-8267 1 United Access - Syracuse 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1

NEW JERSEY

Abilities Unlimited of NY, Inc. 90 E Jefryn Blvd Deer Park, NY 11729 (800) 664-8434 1,2,3

Brunswick Automotive Professionals 1490 US 1 North North Brunswick, NJ 08902 (732) 545-6300 1,3

Agor Enterprises, Inc Rochester 951 Panorama Trail South Rochester, NY 14625 (585) 385-2556 1

NORTH CAROLINA

Drive-Master Systems & Controls 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1,2,3

Agor Enterprises, Inc Syracuse 1241 Erie Blvd W Syracuse, NY 13204 (315) 510-4272 1

FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1

Boulevard Van City 2708 Niagara Falls Blvd Wheatfield, NY 14304 (716) 731-4335 1,3

MobilityWorks Cinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3

Bussani Mobility Bethpage 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1,3

MobilityWorks Farmingdale 5105 New Jersey Route 33 Wall Township, NJ 07727 (888) 473-5402 1,3

Bussani Mobility Mamaroneck 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1,3

MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3

Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1

MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3

MobilityWorks - Albany 1892 Central Avenue Ste 25 Albany, NY 12205 (888) 473-5402 1,3

____________________________

____________________________

14

MobilityWorks - Buffalo 3560 Sheridan Drive Amherst, NY 14226 (716) 342-3530 1,3

NMEDA Circuit Breaker

____________________________

Care Solutions 110 B Edney Street Hendersonville, NC 28792 (828) 698-9844 1 Ilderton Conversion Company 701 South Main Street High Point, NC 27260 (336) 841-2020 1,2,3 Ilderton Conversion of Asheville 735 Dogwood Road Asheville, NC 28806 (828) 670-1111 1,3

Van Products - Wilmington 394A Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1

____________________________

OHIO Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1,2,3 Key Mobility Services 1944 US State Route 68 N Xenia, OH 45385 (937) 374-3226 1 Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1,2,3 MobilityWorks - Akron 810 Moe Drive Akron, OH 44310 (888) 473-5402 1,3 MobilityWorks - Bedford Heights 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1,3

Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1,3

MobilityWorks - Columbus 7233 Industrial Parkway Plain City, OH 43064 (614) 873-1580 1

MobilityWorks - Charlotte 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1,3

MobilityWorks - Dayton 214 Valley Street Dayton, OH 45404 (937) 963-0733 1,3

MobilityWorks - Concord 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1

MobilityWorks - Sharonville 11755 Mosteller Rd Sharonville, OH 45241 (513) 791-4000 1,3

Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Rd Ste 101 Cary, NC 27513 (919) 233-0732 1

MobilityWorks - Toledo 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1,3

Van Products - Raleigh 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1,3

OKLAHOMA

____________________________

Handicapped Vehicle Services Unlimited 7434 East 46th Street Tulsa, OK 74145 (918) 622-8400 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488 1 United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1,3

____________________________

OREGON Ability Center - Eugene 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1,3 Ability Center - Portland 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1,3 R & J Mobility Service LLC - Medford 4938 Crater Lake Avenue Medford, OR 97504 (541) 245-4846 1,3

MITS Corp 11448 North Main Street Extended Glen Rock, PA 17327 (717) 235-5899 1

Ilderton Conversion of Myrtle Beach 1987 Highway 501 Myrtle Beach, SC 29577 (843) 945-9451 1

MobilityWorks - Allentown 2200 South 12th St Ste 2210 Allentown, PA 18103 (888) 473-5402 1,2,3

MobilityWorks - Columbia 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1

MobilityWorks Philadelphia 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3

MobilityWorks - Greenville 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1

MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3 Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1 Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1,3

R & J Mobility Service LLC - Salem South 200 Hawthorne Avenue SE Suite F560 Salem, OR 97301 (503) 838-5520 1,2,3

Total Mobility Services Inc Boswell 4785 Penn Avenue Boswell, PA 15531 (814) 629-9935 1,2,3

United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1,3

Total Mobility Services Inc Harrisburg 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1,3

United Access - Portland (West) 4347 NW Yeon Ave Portland, OR 97210 (877) 501-8267 1,2,3

____________________________

PENNSYLVANIA Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1,2,3 Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3

____________________________

PUERTO RICO Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3 ____________________________

SOUTH CAROLINA Ilderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1,3

MobilityWorks - Murrells Inlet 11816 Highway 17 Bypass Murrells Inlet, SC 29576 (843) 268-4850 1,3

____________________________

SOUTH DAKOTA MobilityWorks - Tea 200 1st Street Tea, SD 57064 (605) 498-2000 1,3

____________________________

TENNESSEE Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1 MobilityWorks Chattanooga 1325 Mackey Branch Drive Chattanooga, TN 37421 (423) 308-8267 1,3 MobilityWorks - Gallatin 1015 S Water Avenue Gallatin, TN 37066 (651) 451-7373 1 MobilityWorks - Nashville 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3 Superior Van & Mobility Knoxville 10640 Braden Dickey Lane Knoxville, TN 37932 (855) 208-5576 1,3

United Access - Memphis 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1,3

____________________________

TEXAS Access2Mobility, Inc. 12406 State Highway 155 South Tyler, TX 75703 (903) 592-6760 1,3 Adaptive Driving Access College Station 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1,3 Adaptive Driving Access Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922 1 Adaptive Driving Access Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1,2,3 Adaptive Driving Access McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001 1 Adaptive Driving Access Pasadena 3430 E Sam Houston Pkwy S Pasadena, TX 77505 (281) 487-1969 1,2,3 American Lift Aids Beaumont 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1,2,3 American Lift Aids, Inc. Tyler 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1,2,3

Jul-Sep 2021

15

NMEDA DEALER MEMBERS Andy’s Mobility & Lift Services 1502 Santa Ursula Laredo, TX 78040 (956) 722-7371 1

Open Road Mobility Lubbock 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1,2,3

Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1,2,3

Texas Adaptive Aids 701 Bearcat Road Unit B Aledo, TX 76087 (817) 394-3914 1,3

MobilityWorks - Austin 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3

United Access - Austin 15301 Interstate 35 Ste A Pflugerville, TX 78660 (877) 501-8267 1,3

MobilityWorks - Dallas 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3

United Access - Dallas (East) 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1,2,3

MobilityWorks - Fort Worth 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1,3 MobilityWorks - Houston 3327 S Sam Houston Pkwy Suite 300 Houston, TX 77047 (346) 226-6999 1 MobilityWorks - San Antonio 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3 MobilityWorks - Selma 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 MobilityWorks - Waco 2700 Franklin Avenue Waco, TX 76710 (254) 754-2700 1 Open Road Mobility Amarillo 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1

16

United Access - Dallas (North) 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1,3 United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 (877) 501-8267 1

____________________________

Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1 MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1 Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1,3 MobilityWorks - Alexandria 5751 General Washington Dr Alexandria, VA 22312 (234) 542-3022 1 MobilityWorks - Norfolk 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3 MobilityWorks - North Chesterfield 7450 Midlothian Turnpike N. Chesterfield, VA 23225 (804) 220-0611 1,3 Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1

Kersey Mobility Systems Inc - Sumner 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1,2,3

____________________________

WISCONSIN A & J Mobility - De Pere 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1,3 A & J Mobility - Eau Claire 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1,3 A & J Mobility - McFarland 4125 Terminal Drive McFarland, WI 53558 (608) 579-1500 1,3 A & J Mobility - Richfield 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1,3 A & J Mobility - Valders 333 Washington Street Valders, WI 54245 (920) 775-9333 1,2,3

WASHINGTON

Access Mobility Vans 1995 E. Norse Ave. Cudahy, WI 53110 (414) 524-9823 1,2,3

VERMONT

Absolute Mobility Center 21704 87th Ave SE Woodinville, WA 98072 (425) 481-6546 1,3

MobilityWorks - Green Bay 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1,3

MobilityWorks 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3

Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1,3

MobilityWorks - Stevens Point 2833 Stanley Street Stevens Point, WI 54481 (715) 997-8881 1,3

UTAH United Access - Salt Lake 9082 S 300 W Sandy, UT 84070 (877) 501-8267 1

____________________________

____________________________

VIRGINIA DRCE Mobility Solutions 14101 Parke Long Ct Ste E Chantilly, VA 20151 (703) 345-2990 1,3

NMEDA Circuit Breaker

____________________________

Kersey Mobility - Everett 7202 Evergreen Way Everett, WA 98203 (425) 353-6563 1, 3 Kersey Mobility LLC Redmond 14640 NE 91st Street Ste A Redmond, WA 98052 (425) 406-8484 1

MobilityWorks - Waukesha N8 W22195 Johnson Dr Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3 ___________________________

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

WYOMING Frontier Access & Mobility Systems, Inc. - Cheyenne 1207 E Pershing Blvd Cheyenne, WY 82001 (307) 637-7663 1 CANADA

____________________________

ALBERTA Accessible Vehicle Solutions Inc. 1231 36 Avenue NE #14 Calgary, AB T2E 6N6 (587) 319-2819 1,3 ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1,3 Silver Cross Automotive Inc. - Calgary 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1,3 Silver Cross Automotive Inc. - Edmonton 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

____________________________

BRITISH COLUMBIA Alliance Mobility Solutions - Kelowna 1075 McCurdy Road Kelowna, BC V1X 2P9 (236) 420-1400 1,3 Alliance Mobility Solutions - Richmond 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1, 3 Island Mediquip Ltd Nanaimo 2258 Dorman Road Nanaimo, BC V9Z 6R4 (250) 824-0390 1 Island Mediquip Ltd Victoria 750 Enterprise Crescent Victoria, BC V8Z 6R4 (855) 593-0959 1

Mahadev Motors LTD 2110-21000 Westminister Hwy Richmond, BC V6V-2S9 (778) 896-2644 1

Silver Cross Automotive Inc. London 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1

Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1

Silver Cross Automotive Inc. Ottowa 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (613) 290-5279 1

Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3 Silver Cross Automotive Inc. - Maple Ridge 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-760 1

____________________________

MANITOBA Northland Home Healthcare Products 865 Bradford Street Winnipeg, MB R3H 0N6 (204) 786-6786 1

____________________________

ONTARIO Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 (613) 738-2721 1 Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1,2,3 Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1,2,3 Mobility in Motion 1710 Bishop Street N Unit 8 Cambridge, ON N1T 1T2 (519) 623-9930 1 Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1,2

Silver Cross Automotive Inc. Toronto 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1

TVR Technologies Inc. 20 Rue des Metiers Lavaltrie, QC J5T 0H4 (888) 919-2555 1,3 Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1,2,3

_______________________

SASKATCHEWAN PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1,3

Silver Cross Automotive Inc. Waterloo 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3 ____________________________

QUEBEC Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1,3 Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336 1,3 Centre de L’auto St-Lambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1,3 Eureka Solutions - Levis 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions - Longueuil 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1,3 Eureka Solutions - Sherbrooke 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1,3 SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1,3

Jul-Sep 2021

17

CANADA PRESIDENT’S MESSAGE

Wheelchair Tiedowns and Occupant Restraint Systems

By David Parton — Mobility in Motion PRESIDENT, NMEDA CANADA

O

ver the last several years I

I was in a dealer meeting and the

manufacturer. Not a comfortable

have given a lot of thought

topic arose about this new restraint

place to be in. I asked how many

and time considering the

system, and whether it would become

belts they had sold, and apparently

practice of wheelchair tiedowns.

policy and when. WC-18 was being

not very many, colour me surprised.

My interest was piqued many

spoken of and information was

I went back to my room that night

years ago when I was delivering

limited.

an Invacare Power Wheelchair to

At an ADED meeting in Ottawa, we

manufacturers I had for mobility

a client who had been involved in

attended a presentation on the new

devices. The number that offered

a group who were trying to get

standards and the concept behind

WC-18 compliance was a noticeably

the local bus service to provide

the changes. A restraint manufacturer

short list. That number has grown

accessible transport for ability

gave a clear presentation about

over the years, but at an anemic

challenged individuals living in that

the technology. I spoke with the

pace. When there is little demand,

city. I handed this person the manual

representative and asked how this

there will be little investment.

for her wheelchair, and she went to the section regarding wheelchair transportation. The disclaimer in the manual made it clear a lawyer had written something to ensure the manufacturer was not getting sued if an accident happened and a client was riding in and travelling sitting in their mobility device.

Yet there is a disconnect here,

“

was being brought forward. I had

and started going through the

We all say we are in the Mobility

The number [of wheelchair manufacturers] that offered WC-18 compliance was a noticeably short list. That number has grown over the years, but at an anemic pace. When there is little demand, there will be little investment.”

between reality and policy. If a client is riding in a power wheelchair, they are not likely in any position to be transferring from their chair, onto a bus seat or other seating surface. If they can readily transfer, they likely do not have the need for the power wheelchair. You can dress them up, but I do not know anybody who wants a wheelchair as a fashion statement.

18

NMEDA Circuit Breaker

that week been seeking to find a

business. Wheelchair vendors are in

compliant lap and shoulder belt for

the mobility business, but they have

a client. I was told that those belts

almost no insight into how devices

only came with a device that was

will be transported, and how they

WC-18 certified. Funny thing was,

should be equipped for that purpose.

the wheelchair I needed the belts

Nobody is providing funding

for was compliant, the wheelchair

or requiring that devices being

manufacturer told me to call the

funded have tiedowns included.

restraint manufacturer to get the

One manufacturer came out with

belts, the restraint manufacturer told

tiedowns made of welding wire—

me to get them from the wheelchair

wholly insufficient.

WAVE Mobility vendors are also in

If the vehicle gets wrecked, it can be

the mobility business. Again, there is

replaced. We have standards for the

insufficient insight into the mobility

able-bodied riding around, we know

devices being transported. Are there

what we need, now we need it to go

tiedowns, are they compliant? Is

from possible to policy.

the mobility device compliant, did anybody look?

How long will it take for legislation to

There are also standards for both

protect the most vulnerable amongst

the mobility device and the seating components to be attached to that device. The vehicle survived the accident, the wheelchair stayed in

us? Allow for the freedom we all take for granted? It came as a surprise to find that even the restraints policy we are following today, came out of

place secured to the floor. The client

concern and voluntary standards.

would have been fine except the

We can do better; we need to do

aluminum back became detached

better. Educating ourselves is a good

and the mounting brackets did a lot.

place to start. We need to pursue

Thanks to the University of Michigan

legislation requiring and mandating

for their stellar work in this field.

Let us not shy away from the need to do good, to protect and defend those who are unable to defend themselves. More voices need to be raised and a light put upon this. The silent majority need to be less silent.

---

proper and safe wheelchair tiedowns.

MANUFACTURER SERVICE SCHOOL Hosted by Q’STRAINT

November 8–10, 2021 | Ft. Lauderdale, Florida

The NMEDA Manufacturer Service School (MSS) is a convenient and cost-effective way to earn multiple training certificates during just one trip. Save the Date! And learn more by visiting:

www.NMEDA.org/MSS

Jul-Sep 2021

19

INDUSTRY ADVISOR

A NMEDA Perk

By Harry Baergen – Autoregs Consulting NMEDA CRP COORDINATOR

Harry Baergen was previously the

of liaison with the OEM engineers.

and extrapolate downward to cover

Regulation Enforcement Officer for

Therefore, since the 2020 article on

the fleet. However, since then, with

Transport Canada. Currently, he acts

this subject, CRP and NMEDA staff

fuel prices rising, the OEMs have

as the Compliance Review Program

have been working on behalf of small

significantly diversified their vehicle

(CRP) Coordinator for NMEDA.

adaptive alterers in locating OEM

fleet.

engineering contacts.

If you have any questions about the

In today’s world, a more diversified

To recap the 2020 article: over the

OEM fleet also obliges the adaptive

years, since the inception of NMEDA,

up-fitter to offer conversions on the

OEM vehicle configurations converted

various platforms and drive train

by the adaptive industry have been

configurations. Some examples of

relatively straight forward. For

engine/drive train configurations in

example, the popular Ford Econoline

today’s adaptive vehicle market are:

Breaker article of July-

vans that were adapted by raising

Transverse V6 gas front-wheel drive

September 2020, “More

the roofs and lowering the floors

“

(FWD), transverse 4-cylinder hybrid

different vehicle configurations in

all had inline V8 gas engines with

FWD, transverse 4-cylinder hybrid all-

the company’s fleet. This can be

automatic transmissions and rear

wheel drive (AWD), inline 4-cylinder

an extremely difficult undertaking

wheel drive. Also, in previous years,

diesel rear wheel drive (RWD),

for the small company who does

the lowered floor minivans mostly

inline 4-cylinder diesel (AWD), inline

not have access to the vast testing

came equipped with transverse V6

straight 6-cylinder diesel (RWD),

database owned by the manufacturer

gas engines, automatic transmissions

inline straight 6-cylinder diesel

(OEM) of the original vehicle and

and front wheel drive. The conversion

(AWD), inline V6 gas (RWD), inline

the same small company who may

companies would generally test the

V6 gas (AWD), inline V8 gas (RWD),

have difficulty establishing some kind

heaviest vehicle in a platform series

inline V8 gas (AWD), inline V8 diesel

contents of this article, or about the NMEDA CRP, contact Harry Baergen at 778.888.2210.

A

s detailed in the Circuit

About Strategic Testing,” the variety of makes, models, engines and drive train configurations is significantly increasing in today’s adaptive vehicle industry. This is presenting new challenges for CRP and the industry in terms of testing and certifying new vehicle production to federal motor vehicle safety standards (F/CMVSS).

The challenge for a conversion company is choosing the right test vehicles (especially for crash testing) and utilizing the lowest number of

In the past, OEM engineers attended the NMEDA conferences and even held workshops sharing technical information with modifiers and freely passing out business cards with engineering contacts, but this practice diminished as NMEDA modifiers and alterers became more technically erudite.”

test vehicles to represent all the

20

NMEDA Circuit Breaker

(RWD), and inline V8 diesel (AWD).

In this particular case, after many

with numerous small individual

In addition, there are numerous body

months of emails and telephone

companies. This is especially true in

configurations, seating arrangements,

calls, NMEDA managed to break

more liability-critical areas, such as

cargo carrying capacities, vehicle

through the OEM bureaucracy and

federal certification testing. Having

weights and gross vehicle weight

obtain an engineering contact. It

access to the OEM has always been

ratings offered by today’s OEMs.

was made clear to the OEM that

an advantage of belonging to a

Therefore, the adaptive vehicle industry and NMEDA are increasingly faced with the stark realization about the difficulties in certifying a diversified fleet, especially in the area of dynamic (crash) testing. As mentioned in the 2020 article, the

“

Since the inception of NMEDA it has been a known fact that OEMs are more willing to deal with associations rather than with numerous small individual companies.”

key challenge is to determine which vehicle configuration (extreme case) to test that will represent the different vehicle configurations on a particular platform. Of course, the easy answer lies with the OEM, but the OEM is not always forthcoming with this kind of information.

NMEDA was not looking for detailed

reputable association. This is true

proprietary information about crash

for both alterers of new vehicles and

testing, but was only looking for very

modifiers of used vehicles, but OEM

general information, which could

involvement is especially essential for

help the small up-fitter decide which

alters in strategically choosing test

vehicle(s) to crash test to represent

vehicles to represent the diverse OEM

a fleet with various engine and

vehicles. However, as mentioned in the

In the past, OEM engineers attended

drive train configurations. In other

2020 article, NMEDA still encourages

the NMEDA conferences and even

words, NMEDA is only looking for

all adaptive conversion companies

held workshops sharing technical

very general information that does

to try to obtain OEM engineering

information with modifiers and freely

not necessarily need to be screened

contacts wherever possible and then

passing out business cards with

through the OEM’s legal department.

to contact NMEDA if the OEM contact

engineering contacts, but this practice

On this note, the OEM conditionally

is reluctant to disclose pertinent

diminished as NMEDA modifiers and

provided NMEDA with information

information.

alterers became more technically

that the association was able to pass

erudite. Also, the OEMs were offering

on to the adaptive up-fitter to help

---

more up-fitter information on-line.

the company make financially prudent

However, now with the vehicle

testing decisions.

fleet becoming more diverse, there

The OEM condition in providing

seems to be a need again for OEM engineering liaison, especially for alterers, and especially for crash test information that is normally proprietary. This is why, right after the last article on this subject, CRP and NMEDA staff took up a concerted effort in approaching the mainstream OEMs, starting with one of the largest ones, on behalf of NMEDA alterers.

NMEDA with this pseudo-proprietary information is that the OEM deal directly with NMEDA who in turn can pass the information on to the adaptive vehicle alterer. The OEM’s condition does not come as a surprise to NMEDA. Since the inception of NMEDA it has been a known fact that OEMs are more willing to deal with associations rather than

Jul-Sep 2021

21

MEMBER NOTICE

QAP Rules: Now Online, Indexed and Searchable Say goodbye to a PDF that’s hard to navigate and say hello to an online, indexed, and searchable QAP Rules.

As arguably the most referenced support document for the Quality Assurance Program, we hope this new format makes it easier for you to continue implementing QAP at your dealerships. For those of you who love PDFs, don’t you worry, you can still access the PDF version via the NMEDA Document Center.

We are in the process of creating a similar web-based format for the QAP Guidelines, so keep an eye out for when that is online and available!

www.NMEDA.org/QAPRules

22

NMEDA Circuit Breaker

GUEST FEATURE

Experience is the Greatest Teacher Q&A with Nick Gutwein NMEDA Conference General Session Speaker

By Katie McDonald NMEDA DIRECTOR OF COMMUNICATIONS & SOCIAL Nick Gutwein is far from a stranger to those in the auto mobility industry, likely needing no introduction at all for most of our NMEDA members, so I’ll keep this one brief. Nick currently serves as Chairman of the Board of BruanAbility. Prior to his chairmanship, he led the company as its CEO for nine years, from 2008 to 2017. When Nick stepped away from his CEO role, he did so to pursue a very different calling—one in the ministry.

Nick will be joining us at the 2021 NMEDA Annual Conference as our Day 2 General Session Speaker. During his session,“Leadership Lessons Learned,” Nick will share his thoughts about leadership and the vastly different challenges he has faced over the years.

1. I know your schedule has prevented you from attending NMEDA the last few years – what are you looking forward to the most about this year’s event?

creativity. Our engineers thought

important—it indicates to people that

they could make an accessible SUV

you are genuine (or not!). Like a line in

happen, and they did! Our first

one of Elvis’ songs, ‘a little less talk, a

offering had a lot of challenges for

little more action’ goes a long way.

sure, but it led to our current Traverse

Without a doubt, seeing and spending

elated customers.

4. As you well know, the auto mobility industry (as well as the auto industry as a whole) is struggling with an inventory shortage, with no immediate relief in sight. How do you think auto mobility will be affected, and over what time period?

time with the great people in the Mobility Industry. Over the years the relationships, friendships, and heart of the people in this industry are what standout and what I’ve missed the most.

2. Those who have worked with you say you inspired your teams to think outside the box. What is the greatest “outside the box” idea/ achievement you can recall?

MXV which has resulted in many

3. A former customer turned employee of yours stated, “When Nick spoke, we all listened.” Are there any tips/ strategies you can share to help leaders command that type of engagement?

Well, I think it starts with being a listener. I think people listen to people who listen. Listening is hard and I think it is something that does not come naturally and needs to be

It has to be the pursuit of an SUV

exercised. You must care about the

conversion. BraunAbility—stemming

people in your world. If you really

from Ralph Braun’s ingenuity—has

care, you listen. If you really listen,

some incredibly creative engineers.

you follow up, ask more questions

Sometimes the grind of keeping up

and respond. In a business sense,

with the traditional product lines can

with customers or serving dealers,

cause the business to squelch this

following up on what you hear is very

24

NMEDA Circuit Breaker

Supply chains in nearly every industry have been impacted by the collateral effect of the pandemic and we are of course no exception. I think the impact in auto mobility will worsen in the short term as inventory in the dealer channel gets squeezed resulting from the current lack of cars available for conversion by WAV manufacturers. I am optimistic and believe in the resiliency of American business and our workforce and thus see improvement in Q4 of this year

and a robust 2022. Most important is

though I am still a work in process:

that we as an industry work together

admit mistakes—learn from them—and

through this period and learn from the

foster an environment that does not

experience.

fear failure, stay humble, be accessible

5. Your conference session is entitled, “Leadership Lessons Learned.” Can you provide a little preview of some of the thoughts you might be planning to share?

to all and spend time with your people

Life is one big lesson, for sure. When it

positive role models—have a mentor—

comes to leadership, all the education

and learn from them, care about

and training in the world, while

what you do—who you serve—and

important, can’t match experience.

everyone who is part of what you do,

And experience is useless unless we

if you don’t like what you do then do

learn from it. Here are a few of the

something else….

lessons I will try to communicate

especially those who others may marginalize, have a few clear priorities and pick your battles knowing which ‘hills are to die for,’ be sensitive but never compromise honesty, study

---

FREE Online Training Course: Introduction to Automotive Mobility This 35-minute tutorial provides a brief overview of the automotive mobility sector for anyone who is new to this industry. It is a great on-boarding tool for new employees or a refresher training for both sales and technician personnel. Topics covered include: • Overview of Automotive Mobility Industry • Medical Diagnoses and Recommending the Right Product • Funding Sources

www.NMEDA.org/IntroToAutoMobility Oct–Dec Jul-Sep 2020 2021

25 25

PASSENGER BOARDING SYSTEMS! I NQL

NT E M E URinch C E S E IN yW Entr stem Rear- ement Sy r u & Sec

I ST S S A L I NE ntry

I NQ ide / Reayr-sEtem S

hS

Winc

UP S R O F

ER

K C I K S E E D I O S R E H ST Y U T R T N A E qstraint.com/INQLINE M E R S ECU

Learn more at:

MEET ALL THE SECUREMENT HEROES:

feel the

MOJO of the

C L We know you “get” it. ADED and NMEDA are co-locating their conferences, big deal.

But it IS a big deal, because now that we have the two largest conferences that support the mobility industry taking place at the same location on the same dates we have the opportunity to bring ALL of the top exhibitors in the industry to this location—BIG DEAL. Just take a look on page 31, we can barely squeeze all of the exhibitors onto one page! Instead of waffling over which conference you should attend you get both—BIG DEAL. And if you can’t make it to Columbus, don’t sleep on the SPONSORSHIP OPPORTUNITIES (pg 32).

If you can’t have a booth presence at the Expo, be sure your brand is present in other ways!

COLUMBUS, OH | SEPTEMBER 18-20

GETTING BETTER EVERY DAY Four Learning Tracks Technician Training

Dealership Management

Dealer Sales & Marketing

Innovation & Technology GET CERTIFIED WITH BRAUN OR VMI

COLUMBUS, OH SEPTEMBER 18-20

Early Bird Registration Closes August 2nd!

SCHEDULE OF EVENTS

Saturday, Sept 18th

Sunday, Sept 19th

Monday, Sept 20th

8:00 am–12:00 pm Vehicle Move-In 12:00 pm–4:00 pm Exhibitor Setup 5:00 pm–6:00 pm Opening General Session 6:00 pm–9:00 pm Expo Grand Opening

8:00 am–10:10 am All Learning Tracks 10:15 am–2:00 pm Expo 2:00 pm–4:10 pm All Learning Tracks 4:20 pm–5:20 pm Day 2 General Session 5:30 pm–6:30 pm General Session

with ADED 6:30 pm Open Evening

8:30 am–11:30 am 11:30 am–12:30 pm 12:30 pm–2:00 pm 6:00 pm–7:00 pm

7:00 pm–9:00 pm

Expo Dealer’s Open Forum Closing General Session Auction Fundraiser & Reception with ADED Awards Banquet

OPENING GENERAL SESSION

Tricia Downing Paralympian, Author

Dr. Rory Cooper Human Engineering Research Laboratories, University of Pittsburgh

Noah Currier Oscar Mike Apparel & OMFoundation

Mark Wellman No Limits Tahoe

By far 2020’s best reviewed session, the Rolling Disrupters are back—this time taking center stage at our Opening General Session, primed to once again entertain and inspire us all. A hybrid of previous and new Disrupters will join returning moderator Mike Savicki for 45 minutes of laughs, lessons, and stories of inspiration you won’t find anywhere else. Come be blown away by folks who use their chairs as wrecking balls to shatter expectations and break molds.

Challenge accepted—again!

Apr-Jun 2021

2

S U N DAY, Fixed Ops: Maximizing Your Shop’s Potential

The Dollars & Sense of Your Business

Join one of the most respected operators in the business, Dan Walsh, as he takes you inside his shop to share some of the tips, tricks and insights that have boosted his profitability—and made him the envy of the auto mobility industry.

You know the old mantra, “If you want to be successful, surround yourself with people smarter than you?” Step into this session and consider yourself surrounded.

Learn about what financials matter most, and what you can do start doing immediately to improve your bottom line.

Dan Walsh Bussani Mobility

MODERATOR

Charlie Lincoln Tempe Mobility

Direct Sellers Don’t Own the Internet: How to Get Your Share

Mark Roberts OTB Solutions

S E P T E

Sick of losing sales to direct sellers? Learn how to fight back. Internet marketing is a vital part of every dealer’s strategy, and the pandemic just reinforced that point. This session will offer concrete action items you can put into place right away to level the playing field and take back your share.

PANELISTS

Tim Barone, VMI Chad Blake, Ablility Center Gerhard Schmidt, Schmidt Business Consultants

Want to Close More Customers?

Deal Structure is the Key This advanced session will dive deep into financing, showing how to accurately evaluate your buyer’s credit early on and structure better deals for lender approval.

Learn how to take the client out of the market and close the deal on approved credit payments.

Juan Callazo MobilityWorks

QAPx vs. DocuTrack: What’s Right for You QAPx, the digital solution for administering QAP, is rolling out nationwide to NMEDA members in 2021. But DocuTrack is also approved for the administration of QAP. Come listen to the pros and cons of each solution and figure out what’s best for your store.

Paul Musso Adaptive Driving Alliance

TBD

E M B E R

1 9 ,

2 0 2 1

Growing the Commercial Side of the House

Mark Minatel Dennis Summers Driverge Vehicle Innovations

Sure, there’s opportunity there, but there are also questions: what type of investment is required to consistently win commercial business? What products make the most sense in your market? Margins? Sales cycles? Gotchas? Listen, learn and ask your own questions during this unique session dedicated to the commercial side of the business.

Managing Adaptive Mobility RIsk: Past, Present & Future

John Kazanchy Specialty Vehicle Consulting Chris Woods Fortress Partners

Knocking Down Silos: Dealership Synergy in a Digital World

How to Win Friends & Influence the Influencers: A Fresh Perspective

The pandemic had a silver lining: dealers were forced to embrace unfamiliar digital solutions. This session will look at real-life dealer implementation, plus dive into ways these solutions can create new synergies between sales and service to increase profits.

Aaron Gardner Cassy Churchill Justin Riendeau BraunAbility

MODERATOR

Russ Newton Howell Ventures, LTD.

Our wildly popular Influencers panel is back, this time with a twist: the unique perspective of mobility professionals in chairs. Discover how to establish real connections with your local influencers, create trusted relationships and drive more organic, repeat business to your store.

PANELISTS

Paul Erway, Superior Van & Mobility Brent Key, Adaptive Driving Ryan Green, United Access

Why Aren’t We Doing That?

The Low-Hanging Fruit of Digital Marketing

Pimp My RIde: Accessible Self-Driving Vehicles

Dr. Rory Cooper Human Engineering Research Laboratories (HERL), University of Pittsburgh

This presentation will focus on three main liability segments for Adaptive Mobility dealers to include product liability, passenger safety, and auto procedures.

We will explore the significant risks of the past that have been mitigated by product, policy and industry changes; the current driving forces in premium costs; and how to address these issues for the future.

The inestimable Dr. Cooper is back, and here to give you the inside scoop from Pitt’s Human Engineering Resources Laboratory. Learn about little-known advances in vehicle autonomy, user priorities and how designers are enhancing the entire trip experience.

Dave Lemmon Dealer OMG

Your customers are on Facebook and Instagram every day. Discover the three ads and audiences every store should be running to succeed. PLUS: Google My Business is the strongest marketing channel introduced in the last decade, and it is 100% free. Learn how to make it work for you.

NMEDA 2021 CONFERENCE REGISTRATION September 18–20, 2021 | Columbus, OH

Registration also available online at www.NMEDAAnnualConference.com Company: ____________________________________________________ Contact: __________________________________ Address: _______________________________________________________________________ City: ____________________ State/Prov: ____ Zip/Postal: _________ Phone: ________________________ Email: __________________________________ EARLY BIRD REGISTRATION DISCOUNTS AVAILABLE THROUGH AUGUST 2, 2021

Earlybird/Regular

DEALER

TECH

ALLIED HEALTH PROFESSIONAL*

EDU/GOV/NON-PROFIT*

Member

$545/$600

$380

$195

$195

2nd

$475/$525

3-8

$395/$435

9+

$315/$350

New Member

$345/$380

Non-Member

$845/$930

$710

$195

$195

SINGLE DAY PASS: (Sat/Sun/Mon) $300 (member) $600 (non-member)

CODES

1 2d 5

Dealer

2a

Tech - Braun MSE

Tech - VMI & Evo

2e

Tech Evo Only

|

BANQUET ONLY: $75 (Monday Night)

2b 3

Tech - VMI Training

2c

Allied Health Professional

4

Tech - Braun & Evo Edu/Gov/Non-Profit

Single Day Pass Codes: SAT / SUN / MON

Banquet Only

ATTENDEES __________________________________

____

Name

Code

__________________________________ Email

T-Shirt Size:

$______ Cost

YES NO Awards Banquet?

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

__________________________________

____

$______

Name

Code

__________________________________ Email

T-Shirt Size:

Cost

YES NO Awards Banquet?

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

__________________________________

____

Name

Code

__________________________________

Cost

YES NO Awards Banquet?

Email

T-Shirt Size:

$______

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

__________________________________

____

$______

Name

Code

__________________________________

YES NO Awards Banquet?

Email

T-Shirt Size:

Cost

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

NOTES/COMMENTS/SPECIAL NEEDS:

* CEUs not offered. Individuals seeking contact hours must register for the ADED conference.

PROVIDE CARD DETAILS OR MAIL REGISTRATION AND CHECK TO NMEDA BY SEPTEMBER 9, 2021

Payment Method: o Check

o Credit Card

Total Amount: ____________________

Card #:________________________________________________ V-Code: ___________________

Exp. Date:__________

Company and/or Name on Card: ___________________________________________________________________________ Billing Address: _________________________________________________________________________________________ NO REFUNDS FOR NO-SHOWS OR CANCELLATIONS AFTER SEPTEMBER 9

30

Register online at www.NMEDAAnnualConference.com or remit to: NMEDA Circuit Breaker NMEDA, 3327 W. Bearss Ave., Tampa, FL 33618 • fax 813.962.8970 • e-mail conference@nmeda.org

TO OUR CURRENT EXPO SPONSORS AND EXHIBITORS

THANK YOU!

AOTA — ATP Medical, LLC — Banclease Acceptance Corporation — Bever Mobility Products — Brandl Mobility Finance Bruno Independent Living Aids — Collebuilt Systems — Dealer OMG — DealerTeam — Drive-Master Driver Rehabilitation Institute — DriveSafety — DSAA — Electronic Mobility Controls, LLC — EZ Lock Fortress Partners Insurance Agency — General Motors Corporation — Joysteer — Master’s Specialty Vehicles MGA Research Corporation — MPS Corporation — PSA Insurance — RADCO — Ruby Slipper, LLC Stero Optical Company — Systems Technology Inc. — United Spinal Associaion — Virage Simulation — Wheelchair Getaways

www.AutoMobilityExpo.com

Jul-Sep 2021

31

SPONSORSHIP OPPORTUNITIES

Presenting Sponsor

Night Cap

Joint General Session Sponsor

$25,000

$10,000

$10,000

One sponsorship to rule them all. There is no bigger opportunity to place your company in front of every ADED & NMEDA attendee than to be the presenting sponsor. You will be showcased as such pre- and post-conferences as well as during the event.

Want to be popular? Try handing out 400 free drink tickets at your booth for the wrap party to follow the Awards Dinners at the Big Bar on Two inside the host hotel, which will be decked out with your branding.

Guests will be provided a free drink of their choice and you’ll be the host with the most.

Become the exclusive sponsor for the only ADED/NMEDA joint general session for the entire event. This opportunity includes a 2–3 minute speaking opportunity in front of ADED and NMEDA’s combined attendees as well as a seat drop for all individuals attending the session.

NMEDA Keynote Address

ADED Keynote Address

Elevator Cling

$7,500

$7,500

Opportunity to address attendees for 2–3 minutes at the NMEDA Opening General Session and introduce our Keynote speaker.

This sponsorship also includes a seat drop for all individuals attending the NMEDA Opening General Session.

Opportunity to address attendees for 2-3 minutes at the ADED opening general session and introduce our keynote speaker.

This sponsorship also includes a seat drop for all individuals attending the ADED Opening General Session.

Exclusive opportunity to showcase your company on the interior doors of all elevators at the Hyatt Regency Columbus host hotel for the duration of the event.

Welcome Bags

Insulated Water Bottles

Automatic Traffic

$7,500

$7,000

$6,500

Get your company on the back of every ADED and NMEDA attendee. No cheap totes here, we protect your brand with a quality backpack.

Why? To give you continued brand exposure long after the event! You’re welcome.

Protecting your brand with premium, insulated water bottles (no plastic junk) provided to each ADED and NMEDA attendee, branded with your company logo.

You will host six $500 cash giveaways, plus the $1,000 Passport drawing right in your booth, with all the fanfare we can muster—and they must be present to win!

$7,500

le

ab ail v 2A

Room Drop $6,500 Deliver your promotional information right under the door of each attendee’s room at the Hyatt Regency Columbus with your own custom envelope and inserts.

Lanyard

Clipboards

$5,000

$5,000 The evaluator’s best friend. Custom branded clipboard with your logo on it for all ADED and NMEDA attendees. The perfect item to help with training on the road and during behind the wheel evaluations.

Put your brand directly around the neck and in view of every ADED and NMEDA attendee at the events.

INTERESTED? GREAT—CONTACT US TODAY! 32

www.AutoMobilityExpo.com • phone 813.264.2697 • e-mail conference@nmeda.org NMEDA Circuit Breaker

SPONSORSHIP OPPORTUNITIES le

b ila va A 2

Education Session Sponsor

Sanitizer Sponsor

Jumbo Conference Wall Cling

$5,000

$4,500

$4,500

Hand sanitizer is here to stay. Custom brand hand sanitizer stations that will be scattered throughout the convention center. You will have 20 stations in total that will be strategically placed within the expo hall and all education areas.

Is the large conference wall cling not big enough? We have got you covered. With 144 square feet in a custom branded wall cling, the attendees will not be able to miss this.

This exclusive sponsorship lets you custom brand all 10 reader boards outside of every ADED and NMEDA education session throughout the entire event in addition to including your logo right next to the course names.

le

5

Hotel Key Cards

Massive 8’ Quad Sign

Mask Sponsor

$4,000

$4,000

$3,500

Brand every hotel key card with your custom design for all ADED, NMEDA and Expo attendees staying at the Hyatt Regency Columbus.

There will be no escaping your branding with this four-sided beast. Each side is 8’x3’, positioned in high traffic areas in the convention center.

Want to promote your company and protect your clients? This sponsor will be able to place their logo directly on a mask that will be included in all the welcome bags for the attendees.

e

bl

ila

va 2A

ab ail Av

Large Conference Wall Cling

Schedule Cards

$2,500

$2,500

Place your company directly in the path of the attendees as they make their way through the convention center with 48 square feet of custom branded real estate.

Put your company logo right on the schedule card given to all ADED and NMEDA attendees. Stay top of mind as the attendees look to figure out where they are supposed to be next.

Add-On Items - $750 each Available exclusively as an add-on for our sponsors and exhibitors.

Bag Insert

Program Ad

Provide us with your promotional piece, and we’ll stuff it in there.

Single page ad in on-site Program Books for all ADED and NMEDA attendees.

INTERESTED? GREAT—CONTACT US TODAY! www.AutoMobilityExpo.com • phone 813.264.2697 • e-mail conference@nmeda.org Jul-Sep 2021

33

GOVERNMENT RELATIONS REPORT

Ask Amy*

(*But Only Under Certain Circumstances)

by Amy Schoppman NMEDA DIRECTOR OF GOVERNMENT RELATIONS

D

ear Readers,

refuses to get rid of his pandemic

or (3) Become proficient in archery,

Unimaginable progress has

mullet and his involuntary muscle

long con the neighbors across the

been made since my previous

movement disorder is preventing me

street into a lifelong friendship, and

column (refresher: this was the one

from attempting to cut it off while he

ultimately take the wind chimes

where I informed you that for six

sleeps, help!”), I began contemplating

out during a late evening meal. In

consecutive months my existence

my own skills in this arena and, frankly,

hindsight, my sister’s advice—“Get

revolved exclusively around work and every conceivable streaming television service available). As of today, almost 46% of the American population has been fully vaccinated, Britney is on the verge of being #free, and I am now able to safely escape the psychoacoustic wind chime mind prison of my Tampa-based bunker (more on that in a moment).

As we begin to shed our pandemic cocoons, take stock of the major life events of this past year—motherhood (Mikala and Katie!), shepherding an organization through unprecedented circumstances (Danny!), becoming deeply involved in a pyramid scheme (Me??)—and prepare ourselves for societal reintegration, I have been seeking guidance and instruction from the plethora of podcasters who selfidentify as guiders and instructors.

After subscribing and listening to dozens of podcasts offering advice on matters ranging from the serious (“I’m terrified of failure!”) to the silly (“How can I avoid summer salad mistakes?”) to the seriously silly (“My boyfriend

34

NMEDA Circuit Breaker

“

I could use some advice.

a white noise machine and wait it out”—was much more practical (and

As some readers may be aware, I spent the better part of 2020 Q4 trying (and failing) to ignore the enormous, relentless, and impossibly loud wind chimes that my neighbor inexplicably decided to install on his balcony.”

Case in point: the above-referenced

gracious, considering I once advised

psychoacoustic wind chime mind

her that she could fly if she tied a

prison. As some readers may be

terrycloth bath towel around her neck

aware, I spent the better part of 2020

like a Superman cape).

Q4 trying (and failing) to ignore the enormous, relentless, and impossibly loud wind chimes that my neighbor inexplicably decided to install on his balcony. My advice to myself was as follows: (1) Immediately escalate the situation to blatant property destruction; (2) Create a diversion by releasing a litter of kittens into his apartment, thus allowing a hired acrobat to swiftly remove the wind chimes without being spotted; and/

While I have traditionally valued a collaborative approach to NMEDA’s Government Relations (GR) Committee activities, I was interested in revamping the Committee’s processes and procedures to ensure that we continue to address the ongoing, as well as the TBD pandemic-related, issues facing NMEDA members. Fortunately for me (and perhaps unfortunately for the rent-a-kitten stores and for-

hire aerialists that will likely not be involved in any GR Committee-related activities this year), extending my pandemic-era reliance on personal advice to the professional realm was a straightforward task: I have at my disposal a GR Committee that is stacked with individuals whose advice has been as insightful as On Being, as informative as My Brother, My Brother & Me, and as no-nonsense as Ask Ronna with Ronna (& Bryan). My advice consultations began with this year’s new GR Committee Chair, Mike Savicki.

Channeling the incomparable Esther Perel, I asked Mike (who does not have a podcast but is an excellent podcast guest), “Where should we begin?”…

“As Amy and I began discussing the Committee refresh, I felt it was important that we establish a statement of purpose and introduce some annual goals for a few reasons: to give Committee members more focus in their activities, to help keep volunteers motivated and engaged, and to allow all of NMEDA to see that this Committee’s work is a collective two-way street made stronger by

www.NMEDA.org/LegislativeActionCenter methods for addressing them.

perhaps even a podcast of our own…)

Revisiting the statement throughout

The truth hurts: NMEDA’s membership

to more effectively communicate with

the year will also help drive Committee

is not fully aware of (or at least

work and, ultimately, help NMEDA

aware of where to find information

fulfill its advocacy mission,” Savicki

regarding) the multiple GR-related

explained.

projects that directly impact their

better understanding across the board.

So, let’s break down the GR Committee’s goals and our new approach to addressing them:

Goal #1

businesses, products, and professions.

We have taken a number of recent steps to remedy this disengagement— developing GR-exclusive content pages on our website, adding a

members regarding policy, legislative, and regulatory priorities. FYI the “unimaginable progress” mentioned at the start of this column isn’t just referencing my increased daily exposure to natural light—several significant and highly impactful proposals have been introduced, discussed in Committee hearings, and/or are advancing in Congress

Increase NMEDA members’

legislation tracker and GR blog

understanding of and participation

to the Legislative Action Center,

in government relations activities by

incorporating monthly GR Updates

your input. Don’t be shy.

communicating the results and benefits

into the Short Circuit—and will be

Another axiom? All politics are local.

of such activities. If membership’s

unveiling some new communication

A robust grassroots network could

GR needs are not being met, identify

tools (video messages from

help NMEDA’s GR Team define,

those unmet needs, and recommend

committee members, webinars,

prioritize, and address issues of local

right now, and we’d love to receive

Jul-Sep 2021

35

GOVERNMENT RELATIONS REPORT

(continued)

concern, but there is a catch: we need

are pretty plugged in and should be

with some tweaks—as opposed to

members to want to become more

utilized as your eyes and ears among

conducting a complete Committee

empowered, informed, and engaged

the membership, bringing issues to

overhaul—would be the best path

with respect to GR if we’re ever

the forefront that staff may not have

forward. I appreciate the advice,

going to develop a reliable grassroots

otherwise been aware of,” Churchill

Dave—it was particularly insightful, for

network. We have struggled over the

noted during one of our discussion

you.

years to establish this core group

calls. Great advice, Cassy—you should

of non-GR Committee members to

start a podcast. I’d listen.

Many thanks to my advisors for their

supplement our advocacy efforts

advice and partnership regarding this effort. I am not afraid to admit that

with their expertise and connections,

Goal #3

but it has been advised that 2021

Position NMEDA as the source

be the year we start prioritizing this

for automotive mobility-related

component of GR Programs. Fair

information, data, and expertise.

warning: we are coming for you.

Someone who has never shied away

I am able to both receive and give

from sharing his thoughts with me is

advice. For example: Where might

Dave Goch, NMEDA’s General Counsel

one purchase a housewarming gift

and a member of the GR Committee.

for the person who has it all? (Santa

Many years ago, Dave delivered

Maria Novella.) What’s the least

one of the shadiest compliments

exasperating Croatian ferry service?

I’ve yet to receive—“You’re good

(Jadrolina in shoulder season, Venezia

at what you do” (sounds harmless

all other seasons.) Should I drink the

enough but trust me, the delivery was

glass of milk that the nice stranger

A new feature of the 2021 Committee

brutal)—and we revisited this theme

in the airport offered me? (I might,

is the assignment of concentrations—

during a recent conversation. Dave

depending on what the rest of my day

Veterans Affairs (VA), Vocational

reminded me that the GR Committee

looks like, but you should probably

Rehabilitation (VR), Regulations,

really is good at what it does, and

not.) There’s more where that came

etc.—to Committee members, the

things that aren’t broken don’t need

from at Amy.Schoppman@nmeda.org.

intention being to increase my non-

too much fixing. Are we protecting

committee-meeting collaboration

the industry from legislative and

with individual committee members.

regulatory challenges? Yes. Do we

By way of example: if NMEDA is

have reliable political allies and

working with a state VR to update

long-standing and/or substantive

program rules, I will work with Cassy

relationships with legislators and

Churchill (our VR Liaison) during the

agency officials? Absolutely we do.

discussion and drafting period—not

Do government agencies, partner

only to ensure that any new regs

organizations, industry heavyweights,

prioritize quality and safety, but

and other players in the automotive,

to also make certain that we are

mobility, and disability rights space

addressing whatever additional, and

respect, rely upon, and want to work

perhaps more granular, concerns

with NMEDA on policy, regulatory,

our members may have with that

and public affairs issues? They sure

state VR (e.g., bidding, payment,

do. Our conversation reminded me

paperwork, inspections, and other

that the GR Committee has an overall

concerns). “GR Committee members

solid foundation and experimenting

Goal #2 Utilize GR Committee members’ relationships with/in VA, Congress, federal/state agencies, partner organizations, NMEDA membership, and other parties to advance the above.

36

NMEDA Circuit Breaker

I don’t have all the answers. I would, however, like to dispel the potentially burgeoning myth that I don’t have any answers by demonstrating that

---

GUEST FEATURE

Q&A With Roy Spence

by Katie McDonald NMEDA DIRECTOR OF COMMUNICATIONS & SOCIAL Roy Spence is a co-founder of GSD&M, a global marketing agency known for it’s work with the world’s top brands including Walmart, John Deere, Southwest Airlines and many others. Roy’s mantra “Don’t Do Mild” summarizes his secret to success: doing things passionately and purposefully. Roy will be the Closing General Session speaker at the 2021 NMEDA Annual Conference. He was kind enough to have a quick chat with me to provide a sneak peek on what you can expect from his session, “The Power of Purpose.”

1. NMEDA is thrilled to have you speaking at the 2021 NMEDA Annual Conference this September in Columbus, OH. I understand you have a personal connection to the auto mobility industry. Can you share that connection with our members?

My older sister, Susan Spence, was born in the mid 1940s with Spina bifida—a birth defect that causes all the nerves that are supposed to go into your legs to boil up in an open wound in the bottom of your spine.

Susan was supposed to die in the hospital, but my Mom and Grandad took her home and because of my Mom she lived to be 49 years old.

Unprecedented in that time.

I pushed Susan to school every day and back home for 7 years and she graduated from high school. As a family, we all became so grateful for our mobility and to this day none of us take it for granted because of my precious sister, Susan Spence.

2. Our members believe we help restore purpose for our customers by helping them

regain their independence through auto motive mobility.

Your session at conference is title “The Power of Purpose,” what can attendees expect to leave with after attending your session?

From my sister Susan (and I did not know it at the time), I found my Purpose early in life. Aristotle said it the best, “Where the needs of the world and your talents cross, there lies your vocation/purpose.” My goal is to first of all say thank you to all the men and women who wake up everyday with a mighty purpose of helping people everywhere be able to gain, maybe for the first time, a real and tangible sense of independence through automobility. Most people have a job—you all have a calling.

3. You’ve been a part of some very well-known campaigns, such as “Don’t mess with Texas,” and some national PSAs following the tragic events of 9/11, Hurricane Katrina, and others. Do you have a favorite campaign?

One you’re most proud of?

That’s a hard one because from Don’t Mess with Texas to 9/11 and all the pro bono PSA work we did with so many of the former presidents when tragedy happened here and around the world, there was a moment of humility and yes, awe that we had the will and follow-through to do

NMEDA Conference General Session Speaker

whatever it took to make a difference on a fairly large scale. My answer is ALL of them because it embedded in me and my team the Power of Purpose to use marketing as a force for good.

4. I understand you sign your letters/emails with “Ride at Dawn.” What is the meaning behind this unique sign-off?

Early in life, for whatever reason, I was blessed with an authentic and challenging inner calling. Yes, I wake up early (always) but as I continued on my journey of using marketing as a force for good, I kept realizing that the age old idea of “don’t wait for the world to come to you—good times or bad—get up with the attitude and the thought of: “I wonder what the world has in store for me today? I think I will go find out.”…Ride at Dawn.

5. Anything else you’d like to share with our members?

George Bernard Shaw Quote…and the members of this remarkable industry live it every day. “This is the true joy in life, being used for a purpose recognized by yourself as a mighty one.”

---

Jul-Sep 2021

37

AMF-BRUNS IMPROVED FEATURES. SAME VISION. Another product advancement from the company that introduced retractors to the mobility industry.

• New features and enhancements for our Protektor Series, wheelchair & occupant securements - Lower profile - Aesthetic Retractors - Larger release lever - Light Weight - Available with different wheelchair hook attachments - Ergonomic Knob - Crash Tested

AMF-Bruns of America 877-506-3770 www.amfbrunsamerica.com

AROUND THE INDUSTRY AUTO Act for Veterans The House Veterans Affairs Committee held a legislative hearing in April to consider 16 proposals, including the AUTO for Veterans Act. The bill authorizes the Department of Veterans Affairs to provide an auto grant to service-disabled veterans once every ten years (as opposed to the current “once in a lifetime” nature of the grant). The House also considered additional language authorizing a “mini” (25%) auto grant as well as an operational AAE allowance for non-serviceconnected veterans. Read more on the NMEDA GR Blog at www.NMEDA.org/LegislativeActionCenter.

VMI Launches First All-Wheel-Drive Wheelchair Accessible Minivan Vantage Mobility International (VMI) recently launched the first-ever all-wheel drive wheelchair accessible minivan.

Built on the 2021 Toyota Sienna Hybrid chassis, this new conversion features a unique patented wheel well cover design that more closely resembles an unconverted vehicle. According to the press release, this design feature is in response to customer feedback and reduces the gap commonly seen with wheelchair vans and creates a sleek OEM look while improving the aerodynamics.

BraunAbility Releases Hybrid WAV BraunAbility recently announced the release of their all-new 2021 Toyota Sienna Hybrid. According to the press release, the hybrid wheelchair accessible vehicle achieves 36 miles-per-gallon combined fuel efficiency, and prioritizes space and maximum maneuverability for wheelchair users.

United Access Honored with PVA Corporate Patriot Award The Paralyzed Veterans of America recently recognized United Access and the Karyn and Richard May Foundation as the recipients of the 2021 PVA Corporate Patriot Award. The PVA Corporate Patriot Award recognizes a donor’s significant contribution toward furthering the goals and mission of PVA and its chapters/regions through financial support and resource commitment over the past five years.

Karyn & Richard May

BraunAbility & Q’STRAINT Announce Transformative Mobility Venture BraunAbility and Q’STRAINT announced a new venture to accelerate innovation in the auto mobility industry. According to the press release, one significant opportunity of the venture will be greater integration of the design process with significant potential for enhanced safety, quality, and reliability for the disability community.

“Wheelchair passengers face such a segmented experience when they travel,” said Patrick Girardin, co-president of Q’STRAINT. “We see huge opportunities for integrating technologies and creating a new story, rewritten for inclusion. Together, we help ensure that new products create a more intuitive and effortless experience for our customers.”

“The shift to these new technologies has the potential to change a remarkable number of lives if they are designed for inclusion,” said Staci Kroon, global president and chief executive officer of BraunAbility. “To keep pace with this historic change, our industry must combine research and development investments and other resources, so wheelchair users are included in the future of mobility.”

Jul-Sep 2021

39

QAP STRAIGHT TALK

Let the Good Times Roll

by Chuck Hardy NMEDA DIRECTOR OF QUALITY & COMPLIANCE

I

n this article I would like to let you

available on our website soon, if it’s

know about all the good things

not already.

that have been happening and are

So where are we now? We completed

planned in the world of QAP. First off, I hope you are doing well and have weathered your way (personally and business-wise) through the pandemic. It looks like we are close to putting this behind us and by the time this article comes out, we will be on the verge of having our first in-person conference since March 2020. It seems like such a long time ago…I really hope you can make it to Columbus.

So many things have been happening lately with QAP. In this article we will talk about the status of the new QAPx software application and rollout, a recently revised Make Inoperative form for US dealers, the re-launch of on-site QAP audits, and updates to our website including web-versions of the QAP Rules and Guidelines, and lastly, the new CRP Conversion Posting Detail tables. Let’s get rolling!

QAPx Beta Testing and Rollout

our beta testing in June. At the conclusion of the testing, we compiled all the comments and suggestions from the beta testers, and there were a few improvements to the software that needed to be made. The training materials also needed to be updated.

As I am writing this article, all the finishing touches are being completed for the software and training materials.

We had to delay the originally planned rollout date to make sure we get everything right and provide the best experience we can for the user. The rollout will continue until all dealers are on-boarded and trained on QAPx and we expect that to be completed by the end of the year. So, if you have not completed on-boarding or been notified to sign up, go to your member portal and get your location signed up. Note that QAPx is not required for existing Docutrack users.

Revised Make Inoperative Form One of the things we encountered during the QAPx beta testing was some errors completing the Make Inoperative form. The make inoperative form is required anytime a vehicle modification makes inoperative one of the promulgated federal safety standards, also commonly referred to as FMVSS. Note that the make inoperative only applies to dealers in the US and is not applicable in Canada.

What we were finding is that the form was being completed when it was not required to be completed. Also, we found sections of the form were not being checked when they should have been checked and in some cases no exemptions at all were checked.

We were asked by the dealers if we could use the make inoperative with bullets form in place of the standard make inoperative form (without bullets). The form with bullets helps the dealers make the right decision on what exemption should be checked as

QAPx is the new software application that dealers use to administer QAP. If you want to learn more about what QAPx is and how it benefits you, please read my article from last Circuit Breaker where I go through everything there is to know about QAPx. There is also an ‘explainer video’ we are just completing at the time of this article and will be

40

NMEDA Circuit Breaker

Figure 1: Make Inoperative Form

it gives examples of the modifications

coming year for on-site audits

Program” navigation link in the top

the dealer completes.

will be notified in advance and an

banner, you will see the QAP Rules

In the example shown in Figure 1. The

agreed date will be confirmed with

web index. You can click on any one

the auditor. It is very important

of the sections of the QAP Rules and

that the agreed dates for the audit

find the rule, and then jump back to

are kept. We experienced in the

the index. You can also search for any

neighborhood of 28% of our remote

word in the rules by using the CTRL+F

audits requested to be rescheduled.

feature. So, if you want to see the

We have been very accommodating

QAP Rule for mandatory insurance

to reschedule requests due to

coverage, you simply click on the

circumstances surrounding the

“Insurance” under the web index and

pandemic. However, on-site audits

you can read the rule for insurance.

dealer was installing a new transfer seat and hand controls. In order to install the hand control they removed the knee bolster in the vehicle. Using the bullets, the dealer was quickly able to see that they need to check the exemptions for FMVSS ‘208’ and ‘214’.

The revised bulleted form can be found in the NMEDA document center under document number “QAP-F31 (F)” and is built into QAPx.

Restart of On-Site Audits In March 2020 as the pandemic was sweeping across the country, NMEDA made the decision to switch over to

are harder to reschedule when logistics like air travel has been prearranged. We are putting a new audit reschedule policy in place and will distribute it to membership sometime in September or earlier. We expect the policy will go in place beginning of October 2021.

We are still working on putting the NMEDA Guidelines up on the web too in the same indexed format as the QAP Rules and that is coming soon if its not already posted by the time this publication is distributed. When completed, these copies of the QAP

100% remote auditing for QAP. This was done to protect the health of our members and our auditors, not to mention air travel was severely restricted. Since that time, we have continued to audit 100% remotely.

With the pandemic easing and the travel industry opening back up, unless something changes with the pandemic and governing state or federal laws, we plan to restart with on-site audits beginning in October 2021.

On-site audits are part of our overall

Figure 2: Safety-Reviewed Vehicle Page

QAP auditing process. The initial audit is an on-site audit. Then there is an on-site audit every third year, with the in-between years done remotely.

While the remote audit process is identical, and has proven to be highly successful, the on-site audit allows the auditor to get ‘eyes’ on the ground and be able to provide a more personal touch to the dealer.

Dealers who are scheduled this

Website Updates The last thing I wanted to let you know about are the changes to the website. For years we have had a vision to have our QAP Rules on the website in a format that was searchable and easy to use. We have that now. If you go to the website and click on the “Quality Assurance

Rules and Guidelines will be the latest and most current revision, so there will never be a reason for not knowing where to find a particular rule or guideline. The web versions of these documents are available from any device that has access to the internet.

The last update to the website is under the Safety-Reviewed Vehicles

Jul-Sep 2021

41

QAP STRAIGHT TALK

(continued)

page. The Safety-Reviewed Vehicles

you want to know if a particular

That concludes this article and a

page is where you find all Compliance

seat option has been tested by the

summary of what has been happening

Program Reviewed conversions

manufacturer. You can find out all of

in the exciting and evolving world of

being offered by our members and

this and more technical information

the QAP for the past several months. I

also accepted conversions by non-

by clicking on the “conversion type”

hope you learned something new and

members. QAP Dealers use this page

of your choice and viewing the CRP

look forward to seeing you in-person

to verify any new conversion they are

Conversion Posting Detail Table. See

at our conference and first ever Auto

selling is posted. The postings are

Figure 2 for an example of where click

Mobility Expo in September! Until

simple and easy to understand. But

for to see the detail table and see

then...keep moving life forward!

sometimes a dealer, DRS, or consumer

Figure 3 for an example of the detail

wants to know more detailed

table and where to find details like

---

information such as if the conversion

CARB compliance.

has been CARB approved. Or maybe

Figure 3: Safety-Reviewed Vehicle Details Table

42

NMEDA Circuit Breaker

MEMBER NOTICE

Check Your Inboxes: Dues Renewals to Arrive Electronically As you are well aware, late last year NMEDA implemented a brand new Association Management System (AMS), more commonly known to you, our members, as the Member Portal. One goal of implementing this new system was to provide an upgraded and more “self-service” platform for our members—taking many of our processes from pen and paper into the digital world! One such upgraded process is our membership dues renewals. Members will now receive their renewal notice and invoice via email to the billing address we have on file. This new process will allow you to conveniently and easily pay your dues online.

This new process will kick off for September 2021 renewals. As we ease into this new process you can expect to hear from Mikala Ballard, NMEDA Membership & Administration Coordinator, giving you a heads up about a week prior to renewals to ensure you don’t miss this important notice.

If you have any questions, contact Mikala Ballard at info@nmeda.org.

MEMBERSHIP DUES

Jul-Sep 2021

43

QAP DASHBOARD

QAP DASHBOARD AVERAGE FINDINGS PER AUDIT July 2020 – June 2021

1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

TOP 5 AUDIT FINDINGS July 2020 – June 2021 NCT Missing/Expired

52

Calibration Overdue

45

QC Manual Needs Update

39

QAP Contact Training Incomplete NHTSA Listing Needs Update

31 8

AUDIT FINDING SEVERITY July 2020 – June 2021 Major, 15 Successful Audit, 100

Minor, 57

Opportunity for Improvement, 152

44

NMEDA Circuit Breaker

QAP DASHBOARD

QAP DASHBOARD TOTAL QAP DEALERS IN GOOD STANDING Quarterly: June 2020 – June 2021 324

323

323 322

321

321 320 319

320 319 318

318 317 316 315

Jun-20

Sep-20

Dec-20

Mar-21

Jun-21

NEW QAP APPLICATIONS & ACCREDITATIONS Quarterly: June 2020 – June 2021 Applications 6 5 4 3 2

5 4 3 2

2

2 1

1 0

Accreditations

Jun-20

Sep-20

2

2

1

Dec-20

Mar-21

Jun-21

Dealers with No Audit Findings Ability Center – Springfield, OR Ability Center – Tucson, AZ Adaptive Mobility Equipment – Seekonk, MA Advanced Modifications – Hermon, ME AMS Auto – Woodstock, IL Care Solutions – Hendersonville, NC Cummings Mobility – Little Canada, MN Ilderton Conversions – Charlotte, NC

Keystone Coach Works – Bethel Park, PA MobilityWorks – Bear, DE MobilityWorks – Cinnaminson, NJ MobilityWorks – Highland Park, NJ R & J Mobility Services – Medford, OR Southern Bus & Mobility – Valley Park, MO Superior Van & Mobility – Evansville, IN Superior Van & Mobility – Knoxville, TN

Superior Van & Mobility – Lexington, KY Superior Van & Mobility – Omaha, NE Team Adaptive – Pensacola, FL The Customizers – Hagerstown, MD True Mobility - New Castle, DE United Access - El Paso, TX United Access – Lenexa, KS United Access – Springfield, OR

Newly Accredited Dealers McCrocklin Mobility – Middletown, IN MobilityWorks – Kansas City, MO Jul-Sep 2021

45

GUEST FEATURE

Accessible Autonomous Vehicles & Transportation: Initial Consumer Views NMEDA Conference Speaker Innovation & Technology Track

I

By Rory A. Cooper, PhD HUMAN ENGINEERING RESEARCH LABORATORIES—UNIVERSITY OF PITTSBURGH Brad Dicianno, MS, MD US DEPARTMENT OF VETERANS AFFAIRS

n much of America, the capacity

market adoption a decade or more

requirement that demonstrates that

to drive opens the door to greater

away. Therefore, despite the billions

any resulting products incorporate

participation, job opportunities,

invested and rapid technological

accessibility of people with diverse

access to healthcare and education.

advances, the transportation options

disabilities, and these technologies

Driving is regarded as an important

for older adults and persons with

should be required to comply with

aspect of personal freedom and

disabilities remains largely the same.

Section 508 of the Rehabilitation

The National Council on Disability in

Act; guidelines are needed for how

autonomy; however, access is very restricted for non-drivers, especially if they live outside the largest metropolitan areas with limited access to public transportation. An estimated 25.5 million Americans experience a travel-limiting disability, there is an increasing need for accessible and enabling personal transportation.

The transportation industry is in the middle of one of its largest transformations, with unprecedented investment and advancements in electric and autonomous vehicle (AV) technologies. Since 2009, the vast majority of the $14 billion invested in AV technology has been spent in pursuit of mass market driverless cars. These efforts have produced significant advances, but the technological, psychological, and regulatory constraints that remain will likely make wide-spread AV

46

NMEDA Circuit Breaker

its report entitled “Self-Driving Cars: Mapping Access to a Technology Revolution” explored the “emerging

people with disabilities can safely interact with and use AVs; and all types of common and public use AVs

“

must be fully accessible. Mitigating

and the promise it holds to for

people with disabilities would enable

people with disabilities, as well

new employment opportunities

as the obstacles the disability

for approximately 2 million people

community faces to realize that

with disabilities and save $19 billion

promise.” The report makes several

annually in healthcare expenditures

key recommendations: research

from missed medical appointments

and development of AVs and their

alone.

revolution in automobile technology

transportation related barriers for

These efforts have produced significant advances, but the technological, psychological, and regulatory constraints that remain will likely make wide-spread AV market adoption a decade or more away.”

components should include a

Most people with disabilities have

developing futuristic technologies

extreme reliability, especially if it

only three viable transportation

related to transportation. This work

is the only means of a person to

options: (1) operate a personal

indicates that advancements in

drive safely. Cost is a notable issue

vehicle; (2) rely on the services

technologies related to transportation

– devices and systems that are too

of others; and (3) use accessible

are very important to individuals

costly will essentially be inaccessible

public transportation. For people

with disabilities and represent a

to many people with disabilities.

with disabilities that do not live in

significant unmet need. Over 60% of

Moreover, purchasing a new vehicle is

urban areas, owning and operating

respondents rated the importance

a significant hurdle for many people

a personal vehicle or relying on

of technology in meeting their

with disabilities.

friends and family are the only

personal mobility needs (e.g., home,

realistic options. We along with

work, neighborhood) as “critical,”

colleagues in the Human Engineering

and over 40% felt that traveling

Research Laboratories surveyed

freely (e.g., vacation, cruise, airline,

the opinions of over 1,000 users

bus, taxi, train) was also “critical.”

of mobility devices and assistive

Of those participants who provided

technology to prepare a research

additional comments, approximately

and development road map. The

12% mentioned transportation, with

survey focused on advancements in

“self-driving” vehicles representing

mobility-related assistive technologies

nearly 50% of the comments. To be

and asked about the importance of

successful, AV technology needs

--Dr. Cooper will be presenting on the Innovation & Technology track at the 2021 NMEDA Annual Conference.

His session is titled, “Pimp My Ride: Accessible Self-Driving Vehicles.”

He will also be a panelist at the opening general session presentation, “Return of the Rolling Disrupters.”

See more on pg 29.

Get Social with NMEDA

Jul-Sep 2021

47

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

Tricia Downing

A planner and pioneer of what’s possible.

Tricia Downing is a planner. More

and camp director, corporate speaker,

Denver, Colorado, begins. “I’m fired

specifically, she’s that special

and Learning Designer for Ernst &

up because I’m tired of the emotional

proactive type who always likes to

Young.

tax that I, and most others with

look and think five steps ahead so

She’s a pioneer, too. In the world

disabilities, have to pay in our society.”

of adaptive sports, Tricia is a

The emotional tax she is referring to

longtime voice in paratriathlon and

is the state of having to always be

paraduathlon, the first woman to

on guard and consciously preparing

complete an Iron distance triathlon

to deal with the potential bias that

and a multiple-time competitor

comes with living differently.

that she will be ready for what’s around the corner and heading her way. The strategy has served her well especially as a paraplegic following her spinal cord injury resulting from a competitive bicycle training collision with a car in September 2000. She earned master’s degrees in both sports management and disability studies, authored two books (the 2010 memoir “Cycle of Hope” and the 2018 novel “Chance for Rain”), is a founder

in the Hawaii Ironman World Championships. She has worn the red, white, and blue for Team USA in adaptive rowing and, of late, is the country’s top female Paralympic air pistol competitor having represented Team USA at the 2016 Rio Paralympic Games.

Tricia is also a straight shooting voice of reason when it comes to disability and the place of the disabled in society. That’s what we spent most of our time discussing when we connected for this article.

“You caught me on a day I’m all fired up,” Tricia Downing, 52, of

48

NMEDA Circuit Breaker

Case and point? Ever hear of being “house poor?” Downing describes what it’s like for the disabled to be “car poor.”

“When I was first injured, I drove my Subaru Outback to well over two hundred thousand miles. When it came time to trade, the dealer suggested I simply lease so I drove home with smaller payments and just the additional cost of hand controls,” she says. “Almost any able bodied person can lease a car for almost nothing, right? But take a van with a ramp and not only can you not easily lease, you are instead paying three and four times as much per month just because you are disabled.

“This is a hot button with me,” she continues, “because I really try to be a contributing member of society, I

have a job and try to live a normal life but, because of the things that come with having a disability, like the need for adaptive vehicles and vans, we can never get ahead, it’s like we are just getting by, and that’s wrong.”

“There should be some sort of simple leasing program for vehicles with ramps,” she adds. “If I, or someone, could lease a van with a ramp it would

ability to reframe difficult situations

isn’t considered a luxury for the able

and paint a clear picture of what’s

bodied so it shouldn’t be considered

possible. Her message is one about

a luxury for the disabled, even with

“redefining able” and moving forward

the additional costs that come with

through whatever it is that might

it. Transportation should be part of

be confining us. It is planning. It is

our day-to-day lives so that there are

pioneering. It is persevering.

better opportunities for all of us to

different way for this system. Right

“Life is an endurance event,” she says,

help make society a better place.”

now it’s not fair.”

“and in every race, every competition,

---

be so much easier. Companies want more diversity. The disabled want to work but can’t fit in transportation.

Just because you are disabled doesn’t mean you have to stay stuck at home.

No one wants that but that’s what seems to exist. There has to be a

And she shudders to think about having to purchase a new van. Her current, secondhand, 2010 Dodge Caravan has more than 130,000 miles on it.

“To be honest, I’m going to need a new van sometime soon and the thought is freaking me out,” she exclaims.

She’s exhausted to the core.

there are those times where we are challenged and feel confined.

Confinement isn’t a wheelchair, confinement is being stuck and not being able to find a different way.”

NMEDA Conference General Session Speaker

Tricia Downing says change begins when we change our mindset. And as it relates to driving, society is in need of a mindset change.

“I’m all for public transportation but feel like if you want a car you should

But one of the things that makes

be able to have a car, disability or

Tricia Downing so remarkable is her

not,” she asserts. “Transportation

Tricia will help kick off NMEDA’s 2021 Annual Conference as a member of the “Rolling Disruptors” keynote panel. Learn more about Tricia by visiting triciadowning.com.

NMEDA INDUSTRY MEMBERS INDUSTRY ____________________________

Accessible Vans of America, LLC. 334 Buckington Street St. Peters, MO 63376 (636) 294-1762 Adaptive Driving Alliance 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401 Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198 Brandl Mobility Finance Services 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922 BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438 Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5396 Creative Carriage Ltd. 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500 DealerTeam.com, LLC 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

50

Driverge Vehicle Innovations 4199 Kinross Lakes Parkway Suite 300 Richfield, OH 44286 (330) 510-3069

Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317

Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793

Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591

Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009

Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051

RADCO, Inc. 18071 Mount Washington St Unit A Fountain Valley, CA 927086118 (562) 272-7231

EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620

Master’s Specialty Vehicles LLC 800 Quick Trip Way Belton, MO 64012 (800) 783-3613

Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530

Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877 Fortress Partners 5005 Plainfield Ave NE Suite 400 Grand Rapids, MI 49525 (616) 447-2293

MGA Research Corporation 5000 Warren Road Burlington, WI 53105 (262) 763-2705 Mobility Acceptance Co 1108 E Main St Suite 200 Richmond, VA 23219 (804) 505-4000

PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495 Q’Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665

Schmidt Business Consultants, LLC 24410 Emmons Rd Columbia Station, OH 440289663 (330) 351-1711 Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289

Freedom Motors Inc., division of Savaria 14 Goodmark Place Etobicoke, ON M6W 6R1 (905) 799-5545

Mobility Funding Group, Inc. 2040 Frontage Road South Waite Park, MN 58387 (877) 327-3533

General Motors Corporation 100 Renaissance Ctr., MC482-A20-B98 Detroit, MI 48265 (313) 667-8682

Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816

TMN 58 Hachermesh St. Haifa, Israel 31000 073-2229222-200

Motility Software Solutions LLC 851 Trafalgar Ct Suite 160W Maitland, FL 32751 (407) 358-2000

Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649

Harmar Mobility 2075 47th St. Sarasota, FL 34234 (800) 833-0478 Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089 Joysteer USA, Inc. 6624 Clay Avenue SW Grand Rapids, MI 49548 (832) 783-9751 KEMPF 1245 Lakeside Dr. #3005 Sunnyvale, CA 94085 (408) 773-0219

NMEDA Circuit Breaker

MPower Engineering, Inc. 6175 Melvin Avenue Tarzana, CA 91356 (818) 614-6149 PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981 Pritchard Auto Group 980 Hwy 18 East Britt, IA 50473 (352) 552-6674

Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383

Vantage Mobility International 5202 S. 28th Place.

Phoenix, AZ 85040 (800) 348-8267

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS ALLIED HEALTH PROFESSIONALS

____________________________

ALABAMA Brandon Adamson State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Chris Adkison State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Christopher Andrews State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Jacob Ellison State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Josh Forsman State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Tracey Kennedy State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Ryan Knoblock State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Cory McClendon State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Craig Rogers State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Jennifer Rogers State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432

William Scott State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 David Shelnutt State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Cedrick Wallace State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Miika Weiman State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432 Stephen Williams State of Alabama Dept. of Rehab Services 201 London Pkwy Ste 450 Birmingham, AL 35211 (205) 917-8432

____________________________

ARIZONA Jennifer Nordine Driving to Independence LLC 1414 W. Broadway #218 Tempe, AZ 85282 (480) 449-3331

____________________________

CALIFORNIA Penny M. Anders Sharp Memorial Hospital Rehab 1641 Borana St. San Diego, CA 92111 (858) 565-2437 Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300 Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947 Gregory Paquin Gregory J. Paquin 5140 Florence Ave. Unit C Bell, CA 90201 (310) 337-1410

____________________________

COLORADO Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117 Barry Doyle Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Tiffany Heck Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8218 Colleen Knoll Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

____________________________

FLORIDA Stephen A. Emerson Stephen A. Emerson Inc. 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180 Judi Hamelburg Advanced Driver Rehabilitation Inc. 1031 Ives Dairy Rd. Suite 228 N. Miami Beach, FL 33179 (305) 770-0747 Eilif L. Olesen Eilif L. Olesen 12700 66 Street North #1128 Largo, FL 33773 (727) 424-7485

____________________________

GEORGIA Matt Abisamra Shepherd Center 2020 Peachtree Rd NW Atlanta, GA 30309-1426 (404) 350-7722 Dan Allison Shepherd Center 142 Lynford Ln Woodstock, GA 30189 (404) 293-3949 Lakisha Gray Shepherd Center 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 350-7720 James Kennedy Shepherd Center 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 367-1296

Rajesh Pagadala Georgia Vocational Rehabilitation Agency 3586 Riverside Drive Macon, GA 31210 (478) 751-6272

____________________________

ILLINOIS Anne Hegberg Strive for Independence 1919 S. Highland Avenue Bldg. C Lombard, IL 60148 (630) 984-1919

____________________________

INDIANA Mason Campbell Rehabilitation Hospital of Indiana 9531 Valparaiso Court Indianapolis, IN 46268 (317) 879-8940 Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938 Lou Klein Lynlo Enterprises, Inc. 56616 Elk Park Dr. Elkhart, IN 46516 (941) 726-2220 Carin Mitchell Memorial Hospital of Southbend 63588 Peppermint Rd North Liberty, IN 46554 (574) 647-2202 Eva Richardville Therapeutic Mobility Services, Inc. 311 Airport N Office Park Ft. Wayne, IN 46285 (260) 417-8399 Russell Schimmell OTR CDRS Easterseals Rehabilitation Center 3701 Bellemeade Avenue Evansville, IN 74414 (812) 492-0645

____________________________

KENTUCKY MaryFrances Gross On the Road, Again 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142

____________________________

Jul-Sep 2021

51

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

Raanan Zidile Tri-Boro Driver Rehabilitation & Mobility Services, Inc. 1642 Coney Island Ave Brooklyn, NY 11230 (718) 414-2457

MARYLAND

NORTH CAROLINA

Elin Davis American Occupational Therapy Association 6116 Executive Blvd Suite 200 North Bethesda, MD 20852 (800) 729-2682

Cyndee Crompton Genesis Marketing & Agencies dba Genesis Mobility PO Box 448 McLeansville, NC 27301 (336) 697-7841

MASSACHUSETTS

Mike Edwards North Carolina Division of Vocational Rehabilitation 3533 Windsor Dr Charlotte, NC 28209

LOUISIANA

____________________________

____________________________

Eugene Blumkin Massachusetts Rehab Commission 600 Washington Street Boston, MA 02211 (617) 204-3721

____________________________

MICHIGAN C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226 Kelby Lloyd Special Driving Services, Inc. PO Box 241 Okemos, MI 48805 (517) 862-1717

____________________________

MISSISSIPPI Nikki Simmons Driving Independence 5225 Crawford Road Hernando, MS 38632 (901) 734-7472

____________________________

NEW YORK Gail Babirad Rehabilitation Technology Assoc. Inc. PO Box 540 Kinderhook, NY 12106-0540 (800) 987-2753 Jurgen Babirad Rehabilitation Technology Associates, Inc. PO Box 540 Kinderhook, NY 12106-0540 (800) 987-2753 John Lorenzetti, OTR/L, CDI, DRS FLX Driver Rehabilitation, LLC 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198

52

____________________________

Liz Green ADED 200 First Avenue N.W. Suite 505 Hickory, NC 28601 (866) 672-9466

TEXAS

WISCONSIN

Karrie Reinecke Audie L. Murphy VA Hospital 7400 Merton Minter Blvd San Antonio, TX 78229 (210) 617-5300

Jim Burmeister The Master’s Driving School W 7366 Flambeau Point Rd Ladysmith, WI 54848 (715) 456-8740

Christine Salinas Strowmatt Rehabilitation Services, Inc 10690 Shadow Wood Dr Suite 113 Houston, TX 77043 (713) 722-0667

Chelsea Hales The Master’s Driving School W 7366 Flambeau Point Rd Ladysmith, WI 54848 (715) 532-0327

____________________________

Chad Strowmatt Strowmatt Rehabilitation Services, Inc 11020 Katy Freeway Ste 217 Houston, TX 77043 (713) 722-0667

____________________________

____________________________

PENNSYLVANIA Lori Benner Milton S. Hershey Medical Center 30 Hope Drive EC 130 Hershey, PA 17033 (717) 531-7444 Brenda Bennett Transportation Solutions 4202 Peach Street Erie, PA 16509 (814) 833-2301 Amy Lane Adaptive Driving Program/U of Pittsburgh 3600 Forbes St Pittsburgh, PA 15213 (412) 864-3068

____________________________

SOUTH CAROLINA Tom Jackman South Carolina Voc Rehab Technology Program 1410-C Boston Ave. W. Columbia, SC 29170 (803) 896-6080 Alan B. Simmerson WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

____________________________

NMEDA Circuit Breaker

For informa�on and to become a dealer, contact Randy.

RandyK@clockmobility.com 800.732.5625 Clock Conversions

clockconversions.com

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS CANADA ____________________________

BRITISH COLUMBIA Larry Bowen Larry Bowen PO Box 78095 Northside RPO Port Coquitlam, BC V3B 4X5 (604) 996-4893 Lisa Kristalovich GF Strong Rehabilitation Centre 4255 Laurel Street Vancouver, BC V52 2G9 (604) 734-1313 Dean Robertson Access Driver Rehab Specialists 3405 W. 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5218

ONTARIO Shah Baqar, OT, CDRS CBI Health Group 20 Linsmary Court Markham, ON L6E 1L2 (416) 419-3031 F. Lortie F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-9541 Tamalea Stone Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 ____________________________

____________________________

QUEBEC Marie-Eve Barbeau Programme Adaptation Vehicule (SAAQ) 333 boul Jean-Lesage S1-27 Quebec City, QC G1K 8J6 (418) 528-3310

NEW BRUNSWICK Maura DuLong Stan Cassidy Centre for Rehabilitation 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876

Dana Benoit Constance Lethbridge Rehabilitation Centre 7005 Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 (514) 487-1891

Stephanie Bois CISSS des Laurentides / Programme ECAV 100, rue du ChanoineLionel-Groulx Sainte-Therese, QC J7E 5E1 (450) 437-6001

Minh-Thy Truong Constance-Lethbridge Rehab Centre 7005 Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 (514) 487-1770

Nathalie Maertens Constance-Lethbridge Rehab Centre 7005 Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 (514) 487-1891

____________________________

Alyssa Merilees Constance-Lethbridge Rehab Centre 7005 Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 (514) 487-1891

SASKATCHEWAN Suzanne Lendvoy SK Health Authority 2180 23rd Avenue Regina, SK S4S 0A5 (306) 766-5968 _____________________________

Kristian Thivierge Centre de Readaptation Constance-Lethbridge 7005 Boulevard de Maisonneuve Quest Montreal, QC H4B 1T3 (514) 487-1891

____________________________

NMEDA EDU/GOV’T/NON-PROFIT MEMBERS EDU/GOV’T/NONPROFIT ____________________________

Sean Berry Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-6375 Eric Bradley Texas A&M Transportation Institute 3135 TAMU College Station, TX 77843 (979) 845-7492 Tim Brant Brant’s Driving School 596 Goucher Street Johnstown, PA 15905 (877) 395-7011

Lance Bullard Texas Transportation Institute A&M Univ.

3135 TAMU College Station, TX 77843 (979) 845-6153 Patrick Delplancke Transport Canada - Road Safety & Motor Veh. Reg. 330 Sparks St Place De Ville Tower C Ottawa, ON K1A 0N5 (613) 998-2320 George Hicks Ingenium Engineering 4345 Teal Road Petersburg, MI 48270 (734) 279-9345 Todd Keanan James A. Haley VA Hospital 13000 Bruce B. Downs.

Blvd.

Tampa, FL 33612 (813) 972-2000

Julius Lee SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114 (504) 450-4014 Brian McLane Paradigm Solutions 29 Rockefeller Blvd.

Rensselaer, NY 12144 (518) 426-8850 Michel Morency S.A.A.Q 333, boul. Jean-Lesage, C-4-21 C.P. 19600, Succ.

Terminus Quebec City, QC G1K 8J6 (418) 528-3597 Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-5543

Tina Paff Bicks Driving School 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100 Daniel Rome SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114 Edwin Stang Disabled Sailing Association 402 Houghton Ct Kelowna, BC V1X 7C7 (250) 859-0816 Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E. Fowler Avenue ENB 118 Tampa, FL 33620 (813) 974-5346

Jul-Sep 2021

53

DATES TO REMEMBER This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

NMEDA Board of Directors Meeting August 19, 2021 September 18, 2021 (at conference) October 21, 2021

Abilities Expo - Houston

August 6—8, 2021 Visit www.abilities.com/houston for more information.

Abilities Expo - Phoenix

September 10—12, 2021 Visit www.abilities.com/phoenix for more information.

NMEDA Annual Conference & Auto Mobility Expo 2021 September 18—20, 2021 in Columbus, OH Visit www.NMEDAAnnualConference.com for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to katie.mcdonald@nmeda.org.

54

NMEDA Circuit Breaker

Jul-Sep 2021

55

where you want in life

The BraunAbility Pacifica offers the uncompromised performance you deserve, from the Most Recommended Name in Mobility*

BraunAbility.com *Based on 2016 Dealer Service Technician Study

844.382.8134