January—March 2020

January—March 2020 | Volume 27 Issue 1

Life Moving Forward NMEDA Board Election Results Mobility MY Way Getting Rid of Those Sneaky Weeds ...and so much more!

THE NMEDA MAGAZINE

NMEDA Welcomes 2020 President

Christian Quandt See pg. 30

NMEDA.org

NMEDA____________________

Advocating Automotive Mobility _____________for Your Clients

Learn About Mobility Solutions and Earn CEU Credits for Free Advocating Automotive Mobility for your Clients: Driver Rehabilitation and Automotive Mobility Solutions Course (AAM) The National Mobility Equipment Dealers Association (NMEDA) is offering an introductory level online CE course to help healthcare professionals understand automotive mobility solutions for patients with disabilities. By learning about automotive vehicle modifications, health professionals will be able to suggest options for caregivers or patients who want to drive but need accommodations. Topics covered include learning about the importance of Mobility and Related Services, Driving as an Instrumental ADL, Diagnosis, Assessment, and 5 Real-life Case Studies.

NMEDA's AAM Course is: • Offered online, for your convenience • AOTA,

ADED, CCMC pre-approved for .15 CEU (1.5 Contact Hours)

FREE

FOR ALL ATTENDEES

Sign Up Online At www.NMEDA.com/CEU For more information and the direct course link, access through the Healthstream® Learning Center or contact NMEDA at learning@NMEDA.org or

813.264.2697.

Jan–Mar 2020

2

NMEDA CIRCUIT BREAKER

JAN—MAR 2020

THE NMEDA MAGAZINE

President Chad Blake

CEO Danny Langfield

Layout, Editor & Creative Director Katie McDonald

Contributing Writers Harry Baergen David Gutting Chuck Hardy Eric Johnson Danny Langfield Katie McDonald David Parton Mike Savicki Amy Schoppman

The Circuit Breaker is published quarterly by the National Mobility Equipment Dealers Association.

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions: Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org

VOLUME 27, ISSUE 1

CONTENTS

FEATURES

COLUMNS

8

18

The First Rule of Purpose - By David Gutting

22 Getting Rid of Those Sneaky Weeds

- Eric Johnson 28 NMEDA Board Election Results

CEO’s Message - By Danny Langfield

20 Canada President’s Message

- By David Parton 24 Industry Advisor

- By Harry Baergen 48 QAP Straight Talk

- By Chuck Hardy

30 On the Cover

Welcome, Mr. President

- By Katie McDonald 33 2020 Annual Conference & Expo 40 Mobility MY Way

- By Mike Savicki 42 Government Relations Report

- By Amy Schoppman 46 5 Questions With...

- By Amy Schoppman 53 Volunteer for a Committee

ALSO

4

Board of Directors

6

Staff Directory

10 Dealer Member Directory 19

Around the Industry

54 QAP Dashboard 56 Manufacturer Member Directory 57 Associate Member Directory 62 Dates to Remember

Subscription rates for the USA and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

All rights are reserved under copyright laws © 2020.

The articles published in the Circuit Breaker reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

NMEDA MISSION STATEMENT The mission of the National Mobility Equipment Dealers Association is to advocate and establish excellence in providing safe, reliable transportation solutions to enhance accessibility.

Jan–Mar 2020

3

BOARD OF DIRECTORS Chad Blake, President

David Parton, Canadian President

Ability Center 4797 Ruffner Street San Diego, CA 92111 858.541.0552 phone cblake@abilitycenter.com

Mobility in Motion 1710 Bishop Street N., Unit 8 Cambridge, ON N1T 1T2 519.623.9930 phone david@mobilityinmotion.net

Christian Quandt, Vice President

Anne Hegberg, Associate Rep.

Advanced Wheels 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Marianjoy Rehab Hospital 26W171 Roosevelt Road Wheaton, IL 60187 630.909.6080 phone anne.hegberg@nm.org

Jud DeMott, Treasurer

Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

Gina Lewis, Manufacturer Rep.

Dennis Charvat, Rep. at Large 2

Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 866.641.0419 phone ginalewis@adapt-solutions.ca

Kevin McMahon, Manufacturer Rep. BraunAbility P.O. Box 310 Winamac, IN 46996 800.843.5438 phone kevin.mcmahon@braunability.com

4

Catherine Martin, Rep. at Large 1

Access 2 Mobility, Inc. 12406 State Highway 155 South Tyler, TX 75703 877.254.5438 phone jud.demott@gmail.com

Total Mobility Services 4785 Penn Avenue Boswell, PA 15531 330.888.9941 phone dennis@tmservices.com

Bob Lundin Rep. at Large 3 IMED Mobility 200 East 1st Street Tea, SD 57064 605.498.2200 phone bob.lundin@mobilityworks.com

Sam Cook, Past President

Eric Mansfield, Rep. at Large 4

Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone scook@superiorvan.com

MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

NMEDA Circuit Breaker

MOBILITY

INNOVATIONS

800 488 7688

www.mobilityinnovators.com

The Jimmy by Veigel is a seat belt assist device designed to aid drivers and passengers with buckling and unbuckling the seat belt buckle in an automobile.

The Jimmy’s ergonomic design is light weight and easy to use. Buckling: The ergonomic joystick grip gives you more control to easily engage the buckle.

Un-Buckling: Simply pull back on The Jimmy lever while pressing the release button to effortlessly disengage the buckle. Safety: Pulling back on the lever alone will not disengage the buckle. The release button has been designed to prevent unintended disengagement of the buckle.

Light weight ergonomic design for maximum comfort Safety release button prevents unintended disengagement of the buckle Vehicle specific mounting brackets ensure a safe fit and no damage to your automobile safety belt buckle Specific applications available to fit most vehicles Installation is quick and easy

within minutes

Simply clamp the vehicle specific side brackets to the male side of the buckle Can be removed without damage to the factory belt buckle

Jan–Mar 2020

5

NMEDA STAFF DIRECTORY Danny Langfield CEO danny.langfield@nmeda.org

A Note From The Editor Kristen Clevidence QAP Coordinator kristen.clevidence@nmeda.org

Mikala Ballard

You may have noticed there is no “Officer’s Message” in this edition.

In lieu of this recurring article, we welcome the new NMEDA President, Christian Quandt, with a fun and insightful Q&A on page 30.

Membership & Administration Coordinator

Andy Ghillyer Director of Education & Training andy.ghillyer@nmeda.org

Chuck Hardy Director of Quality Assurance & Compliance chuck.hardy@nmeda.org

Trevor Jennings

Once again, we have some special appearances from our 2020 Annual Conference & Expo speakers. Look for our Conference Spotlight graphic to get a sneak peek at some of the topics you can expect to learn more about in March.

potlight S e

Conferen c

mikala.ballard@nmeda.org

Manager of Communications & Social katie.mcdonald@nmeda.org

Marilyn Myers Meetings & Conferences Manager marilyn.myers@nmeda.org

Amy Schoppman Director of Government Relations amy.schoppman@nmeda.org

6

NMEDA Circuit Breaker

Katie McDonald

trevor.jennings@nmeda.org

Director of Partner Relations

Plug N Play for Sienna and Pacifica Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 Phone: (973) 808-9709 Fax: (973) 808-9713 peter@DriveMasterMobility.com DriveMasterMobility.com

Independent Driving Systems Inc. 580 TC Jester Blvd.

Houston, TX 77007 Phone: (713) 864-1460 Fax: (713) 864-1469 info@IndependentDrivingSystems.com IndependentDrivingSystems.com

Introducing the New GEN-XR and PNP-70!

GEN-XR

PNP-70

The GEN-XR is our easiest to install reduced steering system. The GEN-XR allows for 0-100%, and anywhere in between, reduction to the steering. The steering effort can easily be adjusted on the fly by the dealer and locked in. The GEN-XR is a plug n play installation on the Toyota Sienna and Chrysler Pacifica only needing 3 wires to be soldered (ignition and CAN).

The Plug N Play 70 offers 70 functions for the Pacifica with a simple box that plugs into the OBD-II. The functions are controlled via a tablet. An option is available for Toyota but is not fully plug n play and thus requires tapping a few wires.

Key Features

Key Features

Plug N Play easy installation 0-100% range of reduction (and anywhere in between) Switch over to OEM steering for family members to drive Safety oriented with an advanced backup system Includes phone for adjusting effort and monitoring any errors

Plug N Play easy installation Control HVAC, Windows, Mirrors and more Small form factor

Jan–Mar 2020

7

GUEST SPEAKER

The First Rule of Purpose: Crimson Tide, Project Apollo, and the making of myths

By David Gutting—Barkley US 2020 NMEDA CONFERENCE & EXPO SPEAKER

N

ick Saban, the head football

Simple enough. Why can’t we all do

Unleash the world’s creative energy

coach of the University of

that?

by designing a more enlightened way

Alabama Crimson Tide,

One reason: maybe we talk too much

of working.

when we should be taking action.

Unlock the potential of human

We talk about trust when it should

creativity

has the demeanor and drive of a film noir detective—silent, driven, zero tolerance for nonsense, and a relentless drive to prevail.

be innate. We talk about our strategy when we should mimic Herb Kelleher

If you want to understand the

when he said of Southwest Airlines,

dynamics of purpose, study him.

“We have a strategic plan. It’s called

Except he won’t tell you much. That’s

‘doing stuff.’”

the point of course. His winning

Wait, in branding, isn’t the idea of

formula is called The Process. Crimson

purpose to act demonstrably with

Tide fans know all about The Process

focus in order to answer a higher

and how it’s led to six NCAA Division

calling? Yes. Except remove the word

1 championships.

demonstrably. Act with purpose, but

But no one can explain it. Not even

quietly.

players. Yet they know it. More

Brands talk obsessively about

importantly, they know how to

purpose, but too often they generate

execute it.

more heat than light. NYU marketing

There are words associated with it:

professor Scott Galloway recently told

discipline, toughness, commitment.

You could find those words on posters

the New York Times that all the recent purpose buzz in business circles was

Ignite opportunity by setting the world in motion.

(See the addendum on pg. 9 to match the brands to the language.)

Plus, we have proof that consumers aren’t buying the hype. In a recent study sponsored by Edelman, a majority of people think most brand purpose efforts are marketing ploys — and only 34 percent trust the brands they buy, with 54 percent saying the brands trust-wash their messages.

Why does this happen? In part because brands get bad advice, which leads them to pontificate about purpose rather than practice it.

“yoga babble...as if my yoga instructor

Last year, Accenture Strategy released

they won’t score touchdowns or shut

went into investor relations.”

a white paper about purpose, “To

down menacing offenses.

Yoga babble has led to language

Maybe there’s an easy way to

like this from big-name, on-

in any high school locker room, but

understand Nick Saban. He’s the

trend companies who are all

sleuth who sees patterns that others

underperforming:

don’t and ignores all those things that

An innovation company transforming

interfere with winning.

the lives of people around the world

Affinity and Beyond: From Me to We, the Rise of the Purpose-Led Brand.” It epitomizes overthinking, such as with this poetic rallying cry: “Companies should focus less on investing for customers and more on investing with their new ecosystem partners to drive competitive agility.”

8

NMEDA Circuit Breaker

What?

a military operation above all else.

anoints you for the great ecosystem

Purpose is too important to be

The president laid out the mission.

your brand has become, don’t talk

Success, however, depended on an

about Purpose. Say it was your

purpose enriches a brand not just for

unimaginable attention to detail.

competitive agility.

its investors, but for its employees,

When purpose is so well-executed,

***************************

its customers and its community.

on such a grand scale, it becomes

Purpose doesn’t need yoga babble,

something greater than itself, whether

Addendum—the four yoga babble brands:

psychobabble, or any kind of babble.

it’s a moon landing, six national

That’s why the powerful lessons come

championships, or the reach of a brand with the power of Disney or the

Crimson Tide. Or Costco or Starbucks,

United States Marines.

who pay their workforces a premium

It becomes myth.

even for part-time employees. Both brands get huge credit for something so simple. Their purpose-driven commitment to their workforce is action, not talk.

Or think of brands like Disney or the United States Marines—neither of which depend on empty rhetoric.

Disney has changed the word wonder into an ideal. USMC has done the same with duty.

All share the character of Project Apollo, which inspired 1960s America with its JFK-inspired purpose of “sending a man to the moon and returning him safely to earth before the end of the decade.”

Luminous images evoke Apollo’s drama: the thunderous Saturn V launch, the earthrise that the astronauts witnessed when orbiting the moon, the grainy image of the first step.

But the real story was far more

achieve it.

If you want that for your brand, here are two suggestions. First, take care of your own. Pay more than a living

healthcare benefits for all. Provide retirement benefits like it were 1973.

Don’t run sweatshops, either abroad or in the US. Your team fuels your growth. Share it with them, don’t squeeze it out of them.

Second, take a hint from “Fight Club,” whose first—and second—rule was, “You do not talk about Fight Club.”

Make “You do not talk about purpose” your first two rules. When you don’t talk, you’ll focus on what matters.

Here are five more rules: Always know where you’re going, but never forget where you came from.

See Apollo.

Set your priorities in this order: team, country, community, customers, profit.

Fill more than need.

Work your ass off.

professionals. Apollo was, after all,

---

on food stamps or Medicaid. Offer

perfection of millions of other steps a team of dedicated, disciplined

Ignite opportunity by setting the world in motion (Uber)

wage so none of your employees rely

mundane. We never saw the repeated before that first one, executed by

Unlock the potential of human creativity (Spotify)

potlight S e Conference Speaker

Don’t tell anyone how you did it.

When the Harvard Business Review

offering robust healthcare coverage

No one talks about it while they

Conferen c

compared to peers, along with

Unleash the world’s creative energy by designing a more enlightened way of working (Dropbox)

from heads-down brands like the

An innovation company transforming the lives of people around the world (Peloton)

so mishandled. When done right,

Jan–Mar 2020

9

NMEDA DEALER MEMBERS UNITED STATES ____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1 Gulf States Mobility 1647 Coosa River Parkway Wetumpka, AL 36092 (334) 514-6590 1,2,3 MobilityWorks 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1,3 MobilityWorks 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1,3 Phase III Vans Inc 2015 Eastern Blvd Montgomery, AL 36117 (334) 244-1011 1 Sylacauga Handicapped Inc 1304 Talladega Hwy Sylacauga, AL 35150 (256) 249-3717 1,2,3 Team Adaptive Medical Inc 1251 Boltons Branch Drive Mobile, AL 36606 (251) 471-1088 1,3

____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 Ability Center - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1,3 Ability Center - Phoenix West 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1,3

10

Ability Center - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1,3

Ability Center - Los Angeles 2715 Seaboard Ln Long Beach, CA 90805 (562) 634-5962 1,3

United Access 1825 E Germann Road Suite 24 Chandler, AZ 85286 (877) 501-8267 1,2,3

Ability Center - Orange Co 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1,3

United Access 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (877) 501-8267 1

____________________________

ARKANSAS Mobility Centers of Arkansas LLC 712 Hwy 5 N Benton, AR 72019 (501) 794-3100 1,3 Presidential Conversions 2887 North College Avenue Suite B Fayetteville, AR 72703 (479) 521-8433 1,3 Presidential Conversions 7323 Cock of the Walk Suite B N Little Rock, AR 72113 (501) 725-9070 1 Presidential Conversions East 2500 Commerce Drive Bldg A Suite B Jonesboro, AR 72401 (870) 933-7270 1

__________________________

CALIFORNIA Ability Center 2563 N. Fordham Avenue Fresno, CA 93727 (559) 291-2563 1,3 Ability Center 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1,3 Ability Center - Inland Empire 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1,3

NMEDA Circuit Breaker

Ability Center Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1,3 Ability Center - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1,3 Ability Center - San Luis Obispo 3548 Empleo St San Luis Obispo, CA 93401 (805) 549-7996 1,3 Access Options, Inc. 41545 Albrae St Fremont, CA 94538 (408) 734-5438 1 Access Options, Inc. 109 Lee Road Suite D Watsonville, CA 95076 (831) 722-6804 1,2,3 AERO Mobility 1001 N Weir Canyon Road Anaheim, CA 92807 (714) 973-8600 1,2,3 Driving Specialties of Sacramento 2216 Cemo Circle #A Rancho Cordova, CA 95670 (916) 635-2765 1 Economy Medical Lifestyle Mobility 4025 Nelson Ave. Suite B Concord, CA 94520 (925) 671-4800 1 Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1,3

MobilityWorks 1424 S La Cienega Blvd Los Angeles, CA 90035 (310) 432-0700 1,3 MobilityWorks 1822 Embarcadero Avenue Oakland, CA 94606 (234) 542-3022 1 MobilityWorks 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1,3 MobilityWorks 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1,3 MobilityWorks 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1,3 MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1 MobilityWorks of California 890 Cowan Road Suite B Burlingame, CA 94010 (800) 225-7361 1,3 MobilityWorks of California 1300 Nord Avenue Chico, CA 95926 (800) 225-7361 1,3 MobilityWorks of California 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1,3 MobilityWorks of California 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1 MobilityWorks of California 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1,3 Modesto Mobility Center Inc 1025 Lone Palm Avenue Suite 5A-B Modesto, CA 95351 (209) 577-1069 1,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

SACVANS Mobility 5821 Florin Perkins Road Sacramento, CA 95828 (916) 381-8267 1

____________________________

COLORADO Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1

Wheelchair Getaways 32 Stony Hill Rd. Bethel, CT 06801 (203) 790-9998 1

Mobility Express 4320 US Highway 19 New Port Richey, FL 34652 (727) 849-0262 1

MobilityWorks 364 Destination Daytona Ln Ormond Beach, FL 32137 (386) 586-5495 1,3

____________________________

Mobility Express Inc 7910 Ulmerton Road Largo, FL 33771 (727) 556-2917 1

MobilityWorks 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1

Mobility Transportation Systems 4010 East Hillsborough Ave Tampa, FL 33610 (813) 246-9116 1,2,3

MobilityWorks 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1,3

MobilityWorks 20354 US Hwy 27 Clermont, FL 34715 (352) 322-2256 1,3

Ocean Conversions & Mobility 750 East Sample Road Bldg 1 Suite 3 Pompano Beach, FL 33064 (954) 942-6033 1,2,3

DELAWARE MobilityWorks 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1

Frontier Access & Mobility Systems, Inc. 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1

True Mobility Inc 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1

Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1

FLORIDA

United Access 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1 United Access 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1,2,3 United Access (Denver) 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1,2,3

____________________________

CONNECTICUT Advanced Wheels of Technology, Inc. 33 Bradley Park Road East Granby, CT 06026 (860) 653-8064 1,2,3 Advanced Wheels of Technology, Inc. 650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064 1 CT Mobility/Columbia Ford Inc. 234 Route 6 Columbia, CT 06237 (860) 922-7482 1 MobilityWorks 104 Pitkin Street E. Hartford, CT 06108 (860) 282-8202 1,3

____________________________

Active Mobility and Design, Inc. dba Buddy’s Holiday Mobility 6144 S US Highway 1 Fort Pierce, FL 34982 (772) 465-9600 1,3 Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1,2,3 Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000 1 Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1 In Motion Mobility LLC 2201 NW 102 Place #1 Doral, FL 33172 (786) 534-2046 1,3 Kempf Inc 5532 56th Commerce Park Blvd.

Tampa, FL 33610 (813) 630-0409 1,3

MobilityWorks 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028 1 MobilityWorks 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1 MobilityWorks 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1,3 MobilityWorks 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1,3 MobilityWorks 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1,3 MobilityWorks 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1,3

Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1

MobilityWorks 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1

Mobility America 5130 Hwy 98 N Lakeland, FL 33809 (863) 816-1513 1

MobilityWorks 7260 Narcoossee Road Orlando, FL 32822 (407) 674-8778 1,3

Ocean Conversions of Fort Myers Inc 5751 Zip Drive Ft. Myers, FL 33905 (239) 936-6333 1,2,3 P&A Mobility Enterprises Inc 320 Cortez Road West Bradenton, FL 34207 (941) 739-5596 1 Phase III Mobility 130 Industrial Pkwy Pensacola, FL 32505 (850) 378-8914 1 Piper Medical Mobility & Accessibility 1885-B NE 149th Street North Miami, FL 33181 (305) 940-2030 1,3 Team Adaptive 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1,3 Team Adaptive Inc 1201 Harrison Avenue Panama City, FL 32401 (850) 522-0059 1

____________________________

GEORGIA Adaptive Driving Solutions 3027 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1,2,3

Jan–Mar 2020

11

NMEDA DEALER MEMBERS Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1,3 MobilityWorks 3700 Dekalb Technology Pkwy Atlanta, GA 30340 (470) 427-0696 1,3 MobilityWorks 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3 MobilityWorks 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 Quail Country Customs 731 South Westover Blvd Albany, GA 31707 (229) 432-7258 1 Quail Country Customs Inc 2635 Hwy 247 Connector Byron, GA 31008 (478) 956-1225 1 R & R Van Lift Sales & Service 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3 ____________________________

HAWAII Soderholm Mobility 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1,3 ____________________________

ILLINOIS Alternative Mobility Solutions, Inc. dba AMS Auto 1340 Cobblestone Way Woodstock, IL 60098 (815) 527-7297 1,3 MobilityWorks 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1,3

MobilityWorks 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1,3 MobilityWorks 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1,3 Personal Mobility 706 W Bradley Avenue Champaign, IL 61820 (217) 398-1188 1,3 Personal Mobility 7611 N Harker Drive Peoria, IL 62702 (309) 966-3089 1,3 Personal Mobility 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1,3 Southern Bus and Mobility 12950 Koch Lane Breese, IL 62230 (618) 526-4131 1,3

____________________________

INDIANA MobilityWorks 1710 W 81st Avenue Merrillville, IN 46410 (234) 200-1339 1,3 Superior Van & Mobility 3414 Interstate Drive Evansville, IN 47715 (855) 208-5576 1,3 Superior Van & Mobility 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1,3

Mobility Centers of Iowa LLC 3450 SE Miehe Drive Suite 1 Grimes, IA 50111 (515) 986-3010 1,3 Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3 ____________________________

KANSAS Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1 Jay Hatfield Mobility LLC 200 S East Avenue Columbus, KS 66725 (800) 545-4227 1 Jay Hatfield Mobility LLC 11922 East Kellogg Wichita, KS 67207 (620) 429-2636 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 United Access 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1,3 ____________________________

KENTUCKY

FastServ Medical Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1,3 Fastserv Medical Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1,3 Superior Van & Mobility 12329 Industriplex Blvd Baton Rouge, LA 70809 (855) 208-5576 1,3 Superior Van & Mobility 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (855) 208-5576 1 ____________________________

MAINE Advanced Modifications Inc. 1766 Hammond Street Hermon, ME 04401 (207) 848-8226 1,3 MobilityWorks 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3 ____________________________

MARYLAND Auto Assist Inc 5002 Lehigh Road College Park, MD 20740 (301) 699-2238 1 BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1 Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1,3

Superior Van & Mobility 2218 Contractors Drive Fort Wayne, IN 46818 (855) 208-5576 1,3

Superior Van & Mobility 1180 East New Circle Road Lexington, KY 40505 (855) 208-5576 1,3

Superior Van & Mobility 5410 South Madison Ave Indianapolis, IN 46227 (855) 208-5576 1,3

Superior Van & Mobility LLC 1506 Lakeshore Court Louisville, KY 40223 (855) 208-5576 1,3

MobilityWorks 11409 Maryland Avenue Beltsville, MD 20705 (301) 595-4466 1,3

LOUISIANA

MobilityWorks 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1

Superior Van & Mobility 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (855) 208-5576 1,3

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12

IOWA

NMEDA Circuit Breaker

____________________________

Crescent Vans, Inc. 2424 Hickory Ave Metairie, LA 70003 (504) 738-2634 1,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Oneness Mobility Services 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1,2,3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1,3

____________________________

MASSACHUSETTS Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1,3 MobilityWorks 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3 MobilityWorks 333 Boston Providence Highway Bldg C Norwood, MA 02062 (781) 278-8885 1,3 MobilityWorks 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3

____________________________

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1 Clock Mobility 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1,2,3 Clock Mobility 5540 S Pennsylvania Ave Suite 11 Lansing, MI 48911 (517) 272-4488 1 Clock Mobility 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1

Creative Mobility Group, Inc. 7740 Clyde Park Ave SW Byron Center, MI 49315 (616) 583-9730 1 Creative Mobility Group, Inc. 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1,3 MobilityWorks 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1,3 Creative Mobility Group, Inc 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1,3 MobilityWorks 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1,3

____________________________

MINNESOTA Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1 Cummings Mobility 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1 Cummings Mobility 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1 Cummings Mobility Conversions & Supply Inc. 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1,2,3 IMED Mobility Inc 1915 County Road C Roseville, MN 55113 (651) 635-0655 1,2,3 ____________________________

MISSISSIPPI Handicapable Vans Inc 5516 North State Street Jackson, MS 39206 (601) 981-0042 1,2,3

Js Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1,2,3

United Access 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1,3

Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1,2,3

United Access 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1,2,3

Team Adaptive Inc 978 Tommy Munro Drive Biloxi, MS 39532 (228) 388-5700 1,3 Total Mobility Concepts LLC 2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068 1

____________________________

MISSOURI DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1,2,3 Jay Hatfield Mobility LLC 1115 SW Oldham Parkway Lee Summit, MO 64081 (620) 429-2636 1 Southern Bus & Mobility Inc 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1 United Access 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1 United Access 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3 United Access 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1 United Access 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1,3

____________________________

NEBRASKA Mobility Centers of Nebraska LLC 4044 S 60th Street Omaha, NE 68117 (402) 991-2555 1,3 Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1,3 Superior Van & Mobility 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1,3 Wheelchair Vans of Kohlls 12739 Q Street Omaha, NE 68137 (402) 895-6812 1

____________________________

NEVADA Ability Center - Las Vegas 6001 S Decatur Blvd Suite N Las Vegas, NV 89118 (702) 434-3030 1,3 MobilityWorks 2100 S. Decatur Blvd Las Vegas, NV 89102 (702) 876-9606 1,3

____________________________

NEW HAMPSHIRE MobilityWorks 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1,2,3 New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1,3 ____________________________

Jan–Mar 2020

13

NMEDA DEALER MEMBERS NEW JERSEY Brunswick Automotive Professionals 1490 US 1 North North Brunswick, NJ 08902 (732) 545-6300 1,3 Drive-Master 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1,2,3 FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1 MobilityWorks 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3 MobilityWorks 5105 New Jersey Route 33 Farmingdale, NJ 07727 (888) 473-5402 1,3 MobilityWorks 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3 MobilityWorks 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3

____________________________

NEW MEXICO United Access 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3 ____________________________

NEW YORK Abilities Unlimited of NY, Inc. 90 E Jefryn Blvd Deer Park, NY 11729 (800) 664-8434 1,2,3 Agor Enterprises 1241 Erie Blvd W Syracuse, NY 13204 (315) 510-4272 1

Agor Enterprises, Inc 951 Panorama Trail South Rochester, NY 14625 (585) 385-2556 1 Boulevard Van City 2708 Niagara Falls Blvd Wheatfield, NY 14304 (716) 731-4335 1,3 Bussani Mobility 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1,3 Bussani Mobility 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1,3 Bussani Mobility Team East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1 Fenton Mobility Products Inc. 26 Center Street Randolph, NY 14772 (716) 484-7014 1 Main Mobility 9580 Main Street Clarence, NY 14031 (716) 759-6811 1,2,3 MobilityWorks 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1,3

OHIO

Care Solutions 110 B Edney Street Hendersonville, NC 28792 (828) 698-9844 1

Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1,2,3

Helping Wheels Mobility & Conversions 1078 Tunnel Road Suite F Asheville, NC 28805 (828) 552-3900 1

Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1,2,3

Ilderton Conversion of Asheville 35 Dogwood Road Asheville, NC 28806 (828) 670-1111 1,3

MobilityWorks 810 Moe Drive Akron, OH 44310 (888) 473-5402 1,3

Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1,3 MobilityWorks 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1,3 MobilityWorks 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1

MobilityWorks 3560 Sheridan Drive Buffalo, NY 14226 (716) 342-3530 1,3 Tims Trim Inc 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1,2,3

Van Products 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1,3

United Access 3760 West Henrietta Rd Rochester, NY 14623 (877) 501-8267 1

Van Products 394A Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1

United Access 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1

NMEDA Circuit Breaker

Key Mobility Services 1944 US State Route 68 N Xenia, OH 45385 (937) 374-3226 1

Ilderton Conversion Company 701 South Main Street High Point, NC 27260 (336) 841-2020 1,2,3

Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1

____________________________

14

NORTH CAROLINA

____________________________

MobilityWorks 5040 Richmond Rd. Bedford Heights, OH 44146 (800) 951-6238 1,3 MobilityWorks 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1,3

____________________________

OKLAHOMA Handicapped Vehicle Services Unlimited 7215 East 46th Street Tulsa, OK 74145 (918) 622-8400 1 Mobility One Transportation 17520 East Pine Street Tulsa, OK 74116 (918) 437-4488 1 United Access 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1,3

____________________________

OREGON Ability Center 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Ability Center - Eugene 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1,3 R & J Mobility Service LLC 4938 Crater Lake Avenue Medford, OR 97504 (541) 245-4846 1,3 R & J Mobility Services LLC 200 Hawthorne Avenue SE Salem, OR 97301 (503) 838-5520 1,2,3 United Access 4347 NW Yeon Ave Portland, OR 97210 (877) 501-8267 1,2,3

Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1,3 Total Mobility Services 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1,3 Total Mobility Services 4785 Penn Avenue Boswell, PA 15531 (814) 629-9935 1,2,3

____________________________

PUERTO RICO

United Access 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1,3

____________________________

Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3

PENNSYLVANIA

____________________________

Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1,2,3

SOUTH CAROLINA

Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3 MITS Corp 11448 North Main Street Extended Glen Rock, PA 17327 (800) 243-6487 1 MobilityWorks 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1,2,3 MobilityWorks 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3 MobilityWorks 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3 Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1

Ilderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1,3

MobilityWorks 1325 Mackey Branch Drive Chattanooga, TN 37421 (423) 308-8267 1,3

American Lift Aids 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1,2,3

MobilityWorks 1015 S Water Avenue Gallatin, TN 37066 (651) 451-7373 1

American Lift Aids, Inc. 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1,2,3

MobilityWorks 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3

Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1,2,3

Superior Van & Mobility LLC 10640 Braden Dickey Lane Knoxville, TN 37932 (855) 208-5576 1,3

MobilityWorks 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3

United Access 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1,3

____________________________

TEXAS Access2Mobility, Inc. 12406 State Highway 155 S Tyler, TX 75703 (903) 592-6760 1,3

MobilityWorks 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1

Adaptive Driving Access College Station 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1,3

MobilityWorks 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1

Adaptive Driving Access Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922 1

SOUTH DAKOTA

Adaptive Driving Access Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1,2,3

____________________________

IMED Mobility (Mobility Sales & Rental) 200 East 1st Street Tea, SD 57064 (605) 498-2200 1 ____________________________

TENNESSEE Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1

Adaptive Driving Access McAllen 120 North 20th McAllen, TX 78501 (956) 971-0001 1 Adaptive Driving Access Pasadena 3430 E Sam Houston Parkway S Pasadena, TX 77505 (281) 487-1969 1,2,3

MobilityWorks 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1,3 MobilityWorks 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3 MobilityWorks 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3 MobilityWorks 2700 Franklin Avenue Waco, TX 76710 (254) 754-2700 1 MobilityWorks of Texas 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 Open Road Mobility 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1,2,3 Texas Mobility Services, LLC dba Texas Adaptive Aids 701 Bearcat Road Unit B Aledo, TX 76087 (817) 394-3914 1,3

Jan–Mar 2020

15

NMEDA DEALER MEMBERS United Access 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1,3 United Access 8736 Gateway East Suite B El Paso, TX 79907 (877) 501-8267 1 United Access 15301 Interstate 35 Ste A Pflugerville, TX 78660 (877) 501-8267 1,3 United Access 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1,2,3

____________________________

UTAH United Access 9082 S 300 W Sandy, UT 84070 (877) 501-8267 1 ____________________________

VERMONT MobilityWorks 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3 ____________________________

VIRGINIA Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Suite E Chantilly, VA 20151 (703) 345-2990 1,3 Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1 MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1

16

Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1,3

A & J Mobility 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1,3

MobilityWorks 5751 General Washington Dr Alexandria, VA 22312 (234) 542-3022 1

A & J Mobility 4125 Terminal Drive McFarland, WI 53558 (608) 579-1500 1,3

MobilityWorks 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3

A & J Mobility 333 Washington Street Valders, WI 54245 (920) 775-9333 1,2,3

MobilityWorks 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 220-0611 1,2,3

A & J Vans, Inc. dba A & J Mobility 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1,3

Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1

____________________________

WASHINGTON Absolute Mobility Center 21704 87th Ave SE Woodinville, WA 98072 (425) 481-6546 1,3 Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1,3 Kersey Mobility 7202 Evergreen Way Everett, WA 98203 (425) 353-6563 1,3 Kersey Mobility LLC 14640 NE 91st Street Suite A Redmond, WA 98052 (425) 406-8484 1 Kersey Mobility Systems Inc 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1,2,3 ____________________________

WISCONSIN A & J Mobility 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1,3

NMEDA Circuit Breaker

MobilityWorks 844 Ontario Road Green Bay, WI 54311 (920) 491-8384 1,3 MobilityWorks 2833 Stanley Street Stevens Point, WI 54481 (715) 997-8881 1,3 MobilityWorks N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3

____________________________

WYOMING Frontier Access & Mobility Systems, Inc. 1207 E Pershing Blvd Cheyenne, WY 82001 (307) 637-7663 1 ___________________________

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

CANADA

ALBERTA

Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1

Accessible Vehicle Solutions Inc. 1231 36 Avenue NE #14 Calgary, AB T2E 6N6 (587) 319-2819 1

Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3

ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1,3

Silver Cross Automotive Inc.(Maple Ridge) 11393 Kingston St. Unit 4 Maple Ridge, BC V2X 0Y7 (877) 215-760 1

____________________________

Silver Cross Automotive Inc.(Calgary) 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1 Silver Cross Automotive Inc.(Edmonton) 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1

____________________________

BRITISH COLUMBIA Advanced Mobility Products 101-8620 Glenlyon Parkway Burnaby, BC V5J 0B6 (604) 293-0002 1 Alliance Mobility Solutions 1075 McCurdy Road Kelowna, BC V1X 2P9 (236) 420-1400 1,3 Alliance Mobility Solutions 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1,3 Can Am Mobility 158 Old Vernon Road Kelowna, BC V1X 4R2 (250) 491-0003 1,3 Island Mediquip Ltd 2258 Dorman Road Nanaimo, BC V9Z 6R4 (250) 824-0390 1 Island Mediquip Ltd 750 Enterprise Crescent Victoria, BC V8Z 6R4 (250) 634-1895 1

____________________________

MANITOBA Northland Home Healthcare Products 865 Bradford Street Winnipeg, MB R3H 0N6 (204) 786-6786 1

____________________________

ONTARIO Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 (613) 738-2721 1 Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1,2,3 Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1,2,3 Mobility in Motion 1710 Bishop Street N Unit 8 Cambridge, ON N1T 1T2 (519) 623-9930 1 Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1,2 Silver Cross Automotive Inc. (London) 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1

Silver Cross Automotive Inc. (Ottawa) 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (613) 290-5279 1

Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1,2,3

Silver Cross Automotive Inc. (Toronto) 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1

SASKATCHEWAN

Silver Cross Automotive Inc. (Waterloo) 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3

____________________________

PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1,3

____________________________

QUEBEC Adaptation 04 Inc 3025 rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1,3 Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336 1,3 Centre de L’auto St-Lambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1,3 Eureka Solutions 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1,3 Eureka Solutions 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1,3 SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1,3 TVR Technologies Inc 595 Lanaudiere Repentigny, QC J6A 7N1 (888) 919-2555 1,3

Jan–Mar 2020

17

CEO’S MESSAGE

Are You Ready?

By Danny Langfield NMEDA CEO

T

his missive comes to you, dear

education sessions I wanted to

reader, as I jet through the

attend at the conference this year,

atmosphere on a mission of

and I couldn’t get to everything!” I

supreme importance, deadly secrecy

nod sympathetically, waiting to see

and of course, grave personal

if the next comment will be the one I

danger. But, as they say, buy the

am hoping for (and the one that fits

ticket, take the ride…and so much

the master plan!)…”I’m just going to

for that gibberish. Any fool knows

have to bring more people next year;

when you accept a gig like exec of a

there’s no way I want to miss this stuff

high-powered trade association run

again.”

by Serious Businesspeople, there is bound to be an element of danger— but so what? Indeed, it comes with the territory, and I for one would have it no other way.

Blam! More dealer attendance! Win – win – win. NMEDA gets a better event, our exhibitors get more traffic and new faces, and the dealers get— well, each other. The opportunity to

As mentioned, the deadly secret

network with the best operators in the

nature of this mission precludes

business is arguably the single biggest

me from revealing my ultimate

benefit of the annual conference, and

destination, but I will be happy to

the more folks we bring, the more

share the purpose. I am meeting

brains there are to pick. Win – win –

ADED’s own intrepid leader, Liz

win.

Green, for a reconnaissance mission to select a location for the muchballyhooed event of the decade: The co-location of the 2021 NMEDA and ADED conferences. So, with apologies for the cliff-hanger ending, I must get this column back on track

And speaking of education, we are loaded this year. I realize I am paid to say that, but the fact that a statement may be blatantly selfserving doesn’t make it false. You can see for yourself on pg. 35. Let’s

Innovation & Technology track.

What’s a dealer to do? None of those are to be missed, right? What’s that you say? Bring more people? Excellent answer; could not have said it better myself.

Looking for another huge reason to attend? I’m certain you are, and if so, you have come to the right column.

Due to the agreement between the associations to co-locate in 2021, we will not have our next NMEDA conference until the Fall of 2021.

I am given to understand that certain people believe the deployment of words in all caps renders those words more important than proper punctuation, so please allow me to restate (emphatically): IF YOU MISS THE 2020 CONFERENCE, IT WILL BE OVER 18 MONTHS UNTIL YOU SEE YOUR FRIENDS (AND CUSTOMERS) AGAIN! THAT’S A LONG TIME WITH NO FACE TIME…SO DO NOT MISS THE 2020 EVENT!

take a look at the concurrent sessions

That’s exhausting; I don’t see how

in just one of the four time slots on

people do all caps with any regularity.

the Learning Tracks. You’ve got our

BUT—hopefully, point made. We will

top-rated presenter, Aaron Gardner,

see you in Daytona Beach in March…

Most member complaints make me

on the Sales & Marketing track; a

where maybe, just maybe, we will

scowl and vow to make changes

panel discussion featuring some of

reveal the location of the 2021 co-

to do better. But there is one

NMEDA’s top independent operators

location…are you ready?

complaint that actually brings a

on the Dealership Management track;

smile to my face: “Danny, what the

and an all-new, online wholesale

---

heck? There were too many good

vehicle auction presentation on the

and focused on my assigned topic: the 2020 NMEDA Annual Conference & Expo.

18

NMEDA Circuit Breaker

AROUND THE INDUSTRY Superior Van & Mobility Acquires Phase III Mobility According to a recent press release, Superior Van & Mobility has acquired Phase III Mobility with locations in Alabama and Florida. The addition of these two stores will mark the 13th “brick and mortar” Superior Van & Mobility QAP dealership.

Sam Cook, President of Superior Van & Mobility and former NMEDA Board President, shared his thoughts, “Our main focus is making mobility possible to all who need our products. The strategic growth expansion into Alabama and Northern Florida lessens the distance between our Tennessee and Louisiana locations, while also increasing our volume of mobility solutions available.”

MobilityWorks Expands Footprint to 92 Locations MobilityWorks recently announced the addition of seven new locations with the acquisition of IMED® Mobility. The acquisition will add to MobilityWorks’ presence in the state of Wisconsin and will add new locations in the states of Arkansas, Iowa, Nebraska, Minnesota and South Dakota. Following the acquisition, MobilityWorks will now operate 92 total locations in 31 states.

“We are excited to become part of the MobilityWorks nationwide network,” said Bob Lundin, Co-Owner of IMED Mobility and NMEDA Board Representative, “we’ll continue the customer service they love and now we’ll have the ability to provide even more solutions for transportation and home accessibility.”

BraunAbility Partnership Launches Mobility Education Initiative According to a recent press release, National Seating & Mobility (NSM), a provider of complex rehabilitation, mobility, and accessibility solutions, is partnering with BraunAbility to educate clients about the innovative automotive solutions driving independence for individuals with disabilities nationwide.

The partnership utilizes interactive kiosks designed to educate about accessible vehicle options and provide users the opportunity to connect with their local BraunAbility dealership for a thorough mobility consultation.

NMEDA Partners with Oscar Mike Foundation NMEDA recently announced the signing of a partnership agreement with the Oscar Mike Foundation (OMF) establishing NMEDA as the Official Vehicle Sponsor for OMF’s signature event, the United States Quad Rugby Association National Championships.

OMF founder and CEO, Noah Currier, will be featured at the NMEDA Annual Conference & Expo, March 3-5 in Daytona Beach, on the highly anticipated, “Rolling Disrupters” panel discussion.

“We couldn’t be more excited to be partnering with Oscar Mike,” said Danny Langfield, NMEDA CEO. “Noah and his folks are doing incredible work getting our injured veterans ‘On the Move’ (which is the literal translation of Oscar Mike in Military radio jargon). When we realized our organizations were so well aligned in our respective missions, this partnership came together very naturally.”

“NMEDA is exactly the kind of organization we want on our team,” stated Currier. “Getting veterans back on the road and ensuring they maintain their independence – that’s what NMEDA members do, period. And that’s a perfect fit with our mission.”

NMEDA is proud to join OMF’s family of corporate sponsors including Ford, USAA, Amazon, Facebook, Google and dozens of others who support Oscar Mike’s mission of keeping veterans on the move.

OMF CEO Noah Currier with NMEDA’s Director of Government Relations, Amy Schoppman.

Jan–Mar 2020

19

CANADA PRESIDENT’S MESSAGE

Where Does Quality Grow From?

By David Parton —Mobility in Motion PRESIDENT, NMEDA CANADA

W

hat is quality, how do you

line in achieving quality. Hang high on

measure quality, why is

the walls all the training certificates

quality even important?

your technicians have dedicated

The population we in the mobility industry serve, in operations big and not so big, have a unique set of needs.

We have a duty of care to ensure that those needs are met.

Customer service is so much more than a comfortable waiting area or available wifi and comfortable chairs.

It is always appropriate to share a smile, explain the process, and share

time to receiving. You, the dealer principal, paid for that training, taking technicians off the shop floor and placing them into a service school to receive training to be competent and capable technicians. Quality comes from competent and trained technicians.

Now where does all of this fit in with NMEDA? This is, after all, the NMEDA

certainly unique and diverse.

The answer given was that they had factory-trained technicians and they had no need for NMEDA. Factorytrained technicians certainly bring many advantages, but, if I need surgery on my eye, I go to a specialist with training and experience in that niche of the medical field. An ear/ nose/and throat specialist is not far off, but my expectation of a quality result would not be high.

Let’s be honest about this, much of

what they should expect when we are

quarterly publication.

done with our work. But all this is of

I spoke with a dealer principal and

is unique and often specialized.

little value if the quality of our actual

asked why his organization has not

The outcomes from an experienced

work is substandard.

joined NMEDA. The dealership is

technician have a quality that is not

The place quality grows always starts

connected to a major manufacturer,

readily replicated. A technician who

and they represent a top-quality

may be OEM factory-trained is not

or senior management, board of

conversion product. My suggestion

automatically “Mobility Trained.” We

directors, is focused on profit first,

that association membership

“

must often think outside the box to

at the top. If the dealer principal

quality does not have its rightful place.

Profit is not a dirty word. If we do not remain solvent, quality will be the first thing to go—but quality should never be given a place below profit. Quality work leads to quality outcomes, and satisfied customers will share their

what is done in the mobility business

Profit is not a dirty word. If we do not remain solvent, quality will be the first thing to go.”

bolstered with the QAP program

achieve the goals of our clients and

satisfied outcome. This is relatively

audits and the top quality service

make it all fit into their choice of

speaking, a small community.

schools offered to members, should

automotive transport.

Staff training is an investment the

have represented good value if this

dealer principal makes from the

store has a real commitment to this

desire to have quality work and

aspect of the automotive world.

quality outcomes. The dealer shop/

We are mobility dealers, we are

service department holds the front

somewhat unique, and our clients are

20

NMEDA Circuit Breaker

Hand controls in a Mazda Miata anyone? We’ve done that.

NMEDA as it exists today is the embodiment of many years of cooperation and collaboration to

develop and create a body of work

asked and answered. Is the garage

unique solutions we sell, the quality

known as the Quality Assurance

keepers insurance up to date, is the

they need, and the quality outcomes

Program (QAP). The manuals are

torque wrench calibrated?

they deserve. Let’s be proud of our

You can interview the guy who

industry, and let’s join together, you

regularly being updated. Our industry is not static and our guidelines are as dynamic as our industry. It is a hard job staying ahead of everything, but I am regularly impressed by the way this organization moves and adapts.

says he knows he can do it for you,

know, the way NMEDA does.

or you can patronize the NMEDA/

---

QAP vendor. Be confident that the NMEDA/QAP designation is your

“

assurance of quality work, and quality outcomes.

NMEDA is not a police force. We do not lead by threat, we lead by example.”

When dealerships want to participate

NMEDA is not a police force. We

in this niche of the automotive world

do not lead by threat, we lead by

and they don’t avail themselves of

example. Come join us, share the

the body of work in the QAP manuals

burden, share the knowledge. Let’s

and program or the manufacturer

give the folks who need the range of

training schools NMEDA holds, they are missing out on a lot.

Let me pull this together by saying, if we have a focus on quality and quality outcomes, NMEDA is something we need to be a part of. Nearly every situation and family has unique circumstances and it is shared knowledge, trained staff, and a focus on quality that will help guide our clients to the right solution.

“Somebody’s Turning the Wrench,” is one topic at our upcoming conference. I can’t say whether the local garage is competent or not.

Who would know? YOU should know if they are wrenching on your adapted vehicle. Where is their training certificate for the product they are wrenching on? You never need to ask this question at a NMEDA/QAP dealer.

The auditor has asked all of the questions, verified training, discussed QAP manuals, verified that the right tools are in place. Even questions you would never think to ask have all been

Jan–Mar 2020

21

GUEST SPEAKER

Getting Rid of Those Sneaky Weeds

by Eric Johnson — Hudson & Cook, LLP 2020 NMEDA CONFERENCE & EXPO SPEAKER

I

may be a little old-school on this,

are going to “tear someone’s head

not careful to pluck this weed from

but I still like to pick weeds in the

off” (make a huge profit from a car

your dealership, it will grow rather

yard. It’s good exercise, makes the

sale).

quickly, dig in deep, overpower your

These immoral employees may be the

ethical employees, and take over your

yard look nicer, and gives my brain a little down time.

bad weeds who have infiltrated your

dealership.

There’s a particularly pernicious

dealership. They may compete with

Open your email inbox on any given

type of weed in our area known as

your ethical employees and do deals

day, and you will see articles about

goosegrass. One of the things that

that couldn’t, or maybe shouldn’t, be

dealership owners suing former GMs

makes this type of weed so devious

done. They may be engaged in such

and F&I managers, alleging that

is that, from far away, it looks like any

scams as payment packing, power

they falsified credit applications

other typical blade of grass.

booking, faking credit credentials,

with nonexistent trade-ins and down

Goosegrass spreads by seeds that

requiring a service contract as a

payments, listed the manufacturer’s

condition of getting financing,

rebate as a customer’s down payment,

fanning, fluffing, or changing the cash

inflated incomes, and faked utility

price of a vehicle when they learn that

bills used as proof of a customer’s

control it. And, if you don’t pick this

the buyer has bad credit.

residence for finance sources.

weed from your yard quickly, it will

It’s difficult, at best, to determine if

You’ve probably also read about

grow rather rapidly, dig in deep, kill

you have an unethical employee at

FBI raids on a dealer’s home and

the other grass, and take over your

your dealership. That person may

dealership and indictments for

yard. Plus, you have to pull the weed

appear on the surface to look and act

conspiracy, bank fraud, and wire fraud.

up from the root, or what you leave

like your other ethical employees, but,

One such indictment alleges that

behind will continue to spread. It’s a

on closer inspection, you can discern

the dealer and his finance manager

daily battle, one I fought, somewhat

that he or she isn’t ethical.

falsified down payments, inflated

That employee’s type of thinking

incomes, sold service contracts

germinate later in the season than other annual grasses, so you can’t use pre-emergence herbicides to

unsuccessfully, all summer long and even into the fall.

and negative behavior can spread

You may be wondering what weed

throughout the dealership like my

pulling has to do with your dealership

goosegrass. But, once you learn you

and compliance. Well, during my last weed-pulling session, I was thinking about how these sneaky weeds have so much in common with unscrupulous and unethical employees. You know the ones I’m talking about—those who may refer to a customer as a “fish” (sucker), a “roach,” or a “rat” (a customer with really bad credit) and who say they

22

NMEDA Circuit Breaker

“

have an unethical employee, if you’re

without remitting the paperwork and payment to the service contract provider, reported sales of vehicles to the manufacturer for vehicles that

...once you learn you have an unethical employee, if you’re not careful to pluck this weed from your dealership, it will grow rather quickly, dig in deep, overpower your ethical employees, and take over your dealership.”

hadn’t actually been sold in order

mean that you won’t have one

to root out those problems now or

to obtain expiring incentive rebates,

tomorrow.

face issues down the road.

Potential employees should be

Now, if you’ll excuse me, I’ve got more

screened for ethical challenges in

weeds to pick.

their employment histories. Reward

--Eric L.Johnson is a partner in the Oklahoma office of Hudson Cook, LLP. He can be reached at 405.602.3812 or by email at ejohnson@hudco.com.

employees who follow the rules (a

How can you root out these dishonest

compliance reward), and punish those

employees before they damage your

who don’t.

dealership?

Finally, don’t have a Code of Ethics

Every dealer should have a Code of

that you ignore; if you claim in your

Ethics. Post it where consumers can

Code of Ethics that you’re walking the

see it, and have every employee read

walk, but you really are only talking

and sign it.

the talk, plaintiffs’ lawyers will call

It is incumbent on dealers to mandate

that misrepresentation an unfair or

ethics and compliance training.

deceptive act or practice and add

Such training is protection against

another count to the complaint.

complaints and legal actions. Training

Unethical employees may yield early

and testing should be done routinely

results, but they will create havoc and

and periodically. Just because you

liability eventually, both for the other

don’t see a problem today doesn’t

employees and the dealership. Better

light t o Sp Conference Speaker

lender for the sold vehicles.

Conference

dealership’s required payment to the

lender of sales in order to avoid the

and failed to inform their floor plan

Jan—Mar 2020

23

INDUSTRY ADVISOR

Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program

F/CMVSS 302 “Flammability of Interior Materials (Part 2)

By Harry Baergen – Autoregs Consulting NMEDA CRP COORDINATOR

(CRP) Coordinator for NMEDA. If you have any questions about the

flooring and plastics. However, test

Standard 302 has been severely

reports for combustible materials,

criticized for being too lenient,

such as seating material, are still

especially for being a horizontal

not readily available from suppliers.

test. Basically, the standard requires

Although, seat suppliers have been

that certain specified materials that

telling CRP that full test reports are

are within 13 mm (1/2 inch) of the

available if requested, CRP is finding

occupant compartment air space shall

this to be inaccurate.

not burn more than 102 mm (4 inches)

T

First, to revisit the preceding article

per minute when tested horizontally

test reports for F/CMVSS 302,

the adaptive vehicle industry, because

contents of this article, or about the NMEDA CRP, contact Harry Baergen at 778.888.2210.

his is an update to a previous article about difficulties NMEDA manufacturing

members (alterers) have in obtaining “Flammability of Interior Materials.”

for some background, the purpose of F/CMVSS 302 is to reduce death and injuries caused by vehicle fires.

F/CMVSS 302 is often overlooked in an adaptive vehicle conversion does

in a burn cabinet according to the test procedure. This is a generous burn rate, but it is only intended to allow time for occupants to exit a burning vehicle. Although, in the adaptive vehicle industry, some moral

“

consideration might be given to

generally not been forthcoming. In

to the OEM vehicle as some other

the possibility of a disabled person

the meantime, CRP has conceded

industries do. However, F/CMVSS 302

requiring more time to exit a burning

to accept statements from adaptive

does apply to alterers of adaptive

vehicle in a crash.

vehicle manufacturers, in lieu of

vehicles and the standard must

test reports, for non-ignitable and

be considered when certifying an

self-extinguishing materials, such as

adaptive vehicle.

The preceding article was published in the 2014 summer issue of the Circuit Breaker and shortly after that, on September 01, 2014, the Compliance Review Program (CRP) began asking alterers for F/CMVSS 302 test reports. Since then, NMEDA member manufacturers have been making concerted efforts to obtain test reports from material suppliers, but proper test reports have

24

NMEDA Circuit Breaker

not add as many flammable materials

...in the case of aftermarket seats, or

other flammable materials, a comprehensive, verifiable, F/CMVSS 302 test report should be demanded from the supplier as a condition of procurement. ”

The test procedure for standard 302 is comparatively simple and inexpensive.

A vehicle is not required for the test –

only some waste pieces of material or

with test information unrelated to

lack information. Test reports should

composite material that measure 102

standard 302, standard 302 reports

clearly state that the material was

X 356 X 13 mm (4 X 14 X 1/2 inches).

with inadequate information, or test

tested according to F/CMVSS 302

It is also one of those standards for

reports that are outdated. Also, the

test procedure, not just to equivalent

which engineering analysis cannot

material suppliers, including seat

tests, such as 1SO 3795 or ECE Reg.

replace an actual test, which means

suppliers, are usually aware that

No. 118 annex 6. The test report should

the test is required by law. Standard

they are not responsible for the final

state the date, the burn rates, burn

302 is also unique in that flammable

vehicle certification, which includes

sample measurements, describe or

materials need to be tested on a more

F/CMVSS 302 in North America.

illustrate the burn cabinet, describe,

ongoing basis, even if the vehicle design and material suppliers do not change.

Certifying to F/CMVSS 302 does not require a highly skilled person. The metal burn cabinet can be purchased for several hundred dollars or it can be constructed according to the NHTSA test procedure referenced in the attached chart. Ideally, a 4 X 14 inch test specimen can be cut from each roll or shipment from the material supplier and tested in the burn cabinet after the specimens are conditioned for 24 hours at 210 C and 50% humidity. Material that is self-extinguishing, such as flooring or plywood, need not be tested as often.

“

There is no way of knowing whether the

altered or modified vehicle meets F/CMVSS 302 without routinely testing the material as it arrives from suppliers or have the suppliers provide current test reports.”

Albeit, seat manufacturers in the

or at least name, the material and

United States are responsible under

show identified photographs of the

the Vehicle Safety Act as component

test in the burn cabinet to prove that

suppliers and are also responsible to

the test was actually carried out. The

report to NHTSA under the TREAD

test should also state the location of

ACT (see Circuit Breaker article

the material in the vehicle, but this

October – December 2019).

could be added by the vehicle alterer if necessary.

On the other hand, material that has

Considering the high-tech nature of

a high burn rate, for example, 31/2

the adaptive vehicle industry, testing

As mentioned above, very often the

inches per minute, or treated material,

for F/CMVSS 302 is one of the least

test reports that CRP receives are

should be tested more often. The burn

complicated tests for the vehicle

outdated. Outdated means more

tests should be timed, photographed,

alterer and the applicability of F/

than 6 months old for combustible

documented, dated and filed to

CMVSS 302 to an adaptive conversion

materials and very outdated means

include the information listed in the

is relatively minimal – except for

more than a year old. As stated

attached chart.

aftermarket seating. For this reason,

above, material with a higher burn

it may not be worthwhile for the

rate should be tested more often than

alterer to test materials in-house.

non-ignitable or self-extinguishing

Therefore, in the case of aftermarket

materials. CRP has been challenged

seats, or other flammable materials, a

by seat manufacturers who argue that

comprehensive, verifiable, F/CMVSS

there is no requirement in federal law

302 test report should be demanded

to test materials on an ongoing basis

from the supplier as a condition of

and they are correct. However, there

procurement.

is federal law that requires vehicle

Traditionally, obtaining proper F/ CMVSS 302 test reports has been problematic in other conversion industries as well. One problem is that up-fitters tend to rely blindly on material suppliers who may not be as familiar with automotive requirements as they are with other standards. Material suppliers

To focus on the present-day problem,

tend to only provide: certification

the test reports that CRP is receiving

statements, test reports convoluted

are mostly inadequate, outdated and

manufacturers to certify that their vehicles meet all federal standards.

There is no way of knowing whether the altered or modified vehicle meets

Jan–Mar 2020

25

INDUSTRY ADVISOR

(continued)

F/CMVSS 302 without routinely

During the writing of this article

test reports for all materials, or for

testing the material as it arrives

CRP has been communicating with

selected materials, in the vehicle,

from suppliers or have the suppliers

one of the major aftermarket seat

including those non-ignitable or

provide current test reports.

manufacturers who has committed to

self-extinguishing materials that CRP

The NMEDA CRP is willing to assist a

providing full test reports to NMEDA

temporarily accepts by statement.

NMEDA member in trying to obtain F/CMVSS 302 test reports from suppliers or in obtaining or building a burn cabinet for in-house testing.

members by January 2020. It should also be noted that in exporting vehicles to Canada, Transport Canada will initially ask for CMVSS 302

F/CMVSS/ TSD 302

Requirement

S4.1

Seat cushions, seat belts (if not labeled), headlining, arm rests, trim panels, head restraints, floor coverings, sun visors, curtains, shades, wheel house coverings, engine compartment coverings, padding and crash deployment elements must meet S4.2.

S4.2

Material that is within 13 mm of the vehicle occupant air space (face down) must not burn more than 102 mm per minute, separately or composite, when tested in specimens 102 mm wide by 356 mm long as specified in the test procedure S5.1, S5.2 and S5.3.

S5.1

S5.2

Material is held by two 10 X 25 mm U frames (not shown) with interior dimensions of 51 mm wide X 330 mm long, mounted 165 mm above bottom of cabinet.

Material is lit by a 10 mm ID Bunsen burner with a natural gas temperature flame 38 mm in height.

S5.3

Flame is centered on open end of specimen with burner tip 19 mm below bottom of specimen. Expose to flame 15 seconds, then allow material to burn 38 mm and begin timing until flame is within 38 mm of closed end or where flame stops. Burn rate = 60 X (D/T). D = distance in mm, T = time in seconds.

---

26

NMEDA Circuit Breaker

Following here is a chart that may be useful in assisting the material supplier or seating supplier in establishing a proper test report:

Information for Test Report •

All test reports must demonstrate test procedure, equipment, and instrumentation.

•

Include burn rates, part numbers, fabric material, location in vehicle, and date tested.

•

Include identified photographs showing material burning in cabinet.

•

If necessary, a material specimen may be kept horizontal on ‘piano wire’ across the width of the U frame at 25 mm intervals.

•

(See NHTSA test procedure TP-302-03 for exact burn cabinet build instruction templates.)

•

Test should not be more than 6 months old for higher burn rate material, 1 year for slower burn rate material, and 2 years for self-extinguishing or nonignitable material.

Jan–Mar 2020

27

MEMBER NOTICE

2020 NMEDA Board Election RESULTS

T

hank you to all members who voted in the 2020 NMEDA Board Elections. Though all seats were uncontested—in the U.S. election—the bylaws require that voting be completed by ballot with a minimum number of required ballots cast. The new board members will take their positions in March when they are

sworn in at the 2020 NMEDA Annual Conference. In addition to the board elections, proposed changes to the bylaws were presented and all modifications were approved.

NMEDA Board of Directors Re-Elected:

Treasurer: Jud DeMott, Access 2 Mobility

Manufacturer Rep.: Kevin McMahon, BraunAbility

Rep. at Large 3: Bob Lundin, IMED Mobility

Rep. at Large 4: Eric Mansfield, MobilityWorks

Canadian President: David Parton, Mobility in Motion

Elected to New Position:

President: Christian Quandt, Advanced Wheels

Canadian Board of Directors Re-Elected:

President: David Parton, Mobility in Motion

Associate Rep.: Dana Benoit, Constance-Lethbridge Rehabilitation Centre

Elected to New Position:

Treasurer: Serge Lavallée, Eureka Solutions

Rep. at Large: Darin Ashby, PrairieHeart Mobility

28

NMEDA Circuit Breaker

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29

Welcome, Mr. President

By Katie McDonald NMEDA Manager of Communications & Social

As we welcome in the new year, we also welcome a new NMEDA President. The ever witty, insightful, and punctual (he’s never missed an article deadline!), Christian Quandt of Advanced Wheels. No stranger to NMEDA or the NMEDA Board of Directors, Christian has most recently served as Vice President, and Representative at Large prior to that.

Though he refused my congratulations and insisted (in jest?) that he turned down the position twice, Christian was kind enough to virtually “sit down” with me, and answer a few questions to help us take a peek into the mind of the new NMEDA Board President...

1. Well, you are a legacy! Your father, John Quandt, served as NMEDA President from 2000 to 2003. What are your thoughts on being, essentially, EXACTLY like the Bush family?

It is an honor to our family to think that 20 years apart our peers still think that a Quandt would be a good steward for the presidency of the organization.

Or is it that they knew then and now that we don’t often say, “no”? Our family has given a lot to this organization, but we’ve taken back just as much from the relationships we’ve made and the things we have learned.

2. Tell us about your personal history—where you grew up, family, education, favorite sports teams, other info you’d like to share.

I grew up an only child in Connecticut where I played sports and worked at our shop since I was 12 years old. My wife, Crystal, and I have two children, and I coach their sports yearround. I have a Bachelor’s in

30

NMEDA Circuit Breaker

English Writing from Westfield State, and an MBA from UMass.

I’m an avid New England sports fan, and attempt to play golf and fish whenever I have time.

manager to another employer.

Once I came back full-time I realized that this business had a better future for me than education did.

3. Obviously, your family has been in auto mobility for some time. How did you personally get involved and when did you decide you wanted this to be your career?

4. Could you summarize your personal business philosophy?

I started my career at my parents’ business at 12 as a janitor, and

“

I’m competitive and want our business to grow and be as successful as possible, but we do that only in a way that is customer-focused and executed with honesty and integrity.

Our manufacturers and dealers are going to be challenged like almost no other two years in this industry’s history, and NMEDA is positioned to help the industry communicate and collaborate as that change occurs.”

then “go-fer” when I got my license, so by the time I was in college I wanted to do anything BUT go to work for my father.

I taught middle school special education for about a year but then came back to work for my father when he lost his business

Treating everyone the same way, whether they are a customer, employee, vendor, subcontractor, has been a reason that our company has many long-time employees, return customers, and steady growth.

5. You are credited with coining the term “FOO Fighters” (Circuit Breaker April-June, 2019 – Officers’ Message)…in your opinion, what distinguishes family owned and operated (FOO) dealerships from the larger dealer groups?

Some of our vendors were referring to businesses like ours as “mom & pop” shops and I didn’t like the connotation, so I suggested that they should call us FOO fighters instead. Many of our FOO shops do the same volume as some of the corporate stores, and I have observed that FOO shops tend to have a lot more personnel stability, which keeps a strong knowledge-base in the stores. I also believe that having an owner present and able to make decisions benefits the customer experience, especially in the instances where extra attention to detail may be required.

7. Do you have any final thoughts or a message for our members?

Christian will be officially sworn in as President along with our other board of director members at the 2020 Annual Conference & Expo in March. Be sure to catch Christian as a panelist on the “FOO Fighting the Good FIght” educational panel discussion.

Conference Panelist

---

potlight S e

Conferen c

I look forward to working with the Board and am always open to calls/emails/texts from our fellow members.

NMEDA has done a great job of keeping up with all of the industry change and how that has affected membership over the last few years. However, the next two years is likely to see the continuation of consolidation, and the disappearance of major product choices (the Grand Caravan and Sienna as we know it). Our manufacturers and dealers are going to be challenged like almost no other two years in this industry’s history, and NMEDA is positioned to help the industry

communicate and collaborate as that change occurs.

6. What do you see as the association’s biggest challenge over the next two years of your presidency?

L to R: Christian Quandt, Don Clock, and Corey Kupsh at the 2019 NMEDA Annual Conference & Expo.

Jan—Mar 2020

31

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THE BUSINESS OF CARING

SCHEDULE OF EVENTS

Tuesday, March 3

Wednesday, March 4

Thursday, March 5

8:00 am–10:30 am Vehicle Move-In 8:30 am–5:30 pm DRS & Technician Learning Tracks 12:00 pm–5:00 pm Exhibitor Setup 5:30 pm–7:00 pm Opening General Session 7:00 pm–9:30 pm Expo Grand Opening

8:30 am–10:45 am All Learning Tracks 10:45 am–2:00 pm Expo 2:00 pm–4:10 pm All Learning Tracks 3:00 pm–4:00 pm Manufacturer’s Open Forum 4:20 pm–5:30 pm General Session 5:30 pm Open Evening

9:00 am–11:00 am 11:00 am–12:00 pm 11:00 pm–12:00 pm

6:30 pm–8:30 pm

WEDNESDAY GENERAL SESSION

CLOSING GENERAL SESSION

The Rolling Disrupters

The Opportunities & Challenges for Women in Mobility

During this collaborative discussion, a panel of women who have excelled in their mobility industry careers will share stories, perspectives, and advice for thriving in a traditionally male-dominated industry.

12:00 pm–1:30 pm 5:30 pm–6:30 pm

Expo Dealer’s Open Forum DRS Bonus Education Session Closing General Session Auction Fundraiser & Cocktail Reception Awards Banquet

Dr. Rory Cooper Director, Human Engineering Resoures Laboratories, University of Pittsburgh

Sam Schmidt Aaron “Wheelz” Fotheringham Wheelchair Motocross Athlete

Founder/Chairman, Conquer Paralysis Now

Noah Currier Founder, Oscar Mike Apparel and OMFoundation

DEALER LEARNING TRACK SCHEDULE

Wednesday, March 4

Dealership Management

Dealer Sales & Marketing

Innovation & Technology

Finding New Weapons to Solve Old Problems

The Skills to Pay the Bills...& More

Creativity Meet Productivity

Compliance Landmines & How to Avoid Them

The Number One Thing That Holds Us Back

60 Apps in 60 Minutes

Eric Johnson Hudson & Cook, LLP

Sunjay Nath Engineering Human Performance

‘Born to Run’ a Great Dealership

How to Market Like a Direct Seller

Tim Barone VMI

Mystery Speaker

8:30 am–9:30 am James Spellos Meeting U

9:40 am–10:40 am

10:45 am–2:00 pm

The Physical Experience: Your Store, Your Customer Andy Pitts & David Gutting Barkley

Expo Featuring Product Presentations

2:00 pm–3:00 pm Admit It: You’re an Auto Dealer Steve Brazill National Automotive Dealers Association

Zen & The Art of Creating Influencer Connections

Your Business Will Never Be the Same: Hot Technologies 2020

Panel Discussion

James Spellos Meeting U

3:10 pm–4:10 pm FOO Fighting the Good Fight Panel Discussion

Market Cultivation—Time for the Harvest

Move More Metal: NMEDA’s New Online Wholesale Marketplace

Aaron Gardner BraunAbility

ACV Auctions

CHOOSE THE PATH THAT’S RIGHT FOR YOU

DRS 101: Introduction to Driver Rehabilitation

DRS 201: Advanced Driver Rehabilitation Concepts

This two-day course (March 3 & 4) is designed for the new driving evaluator.

This two-day track (March 3 & 4) offers several diverse sessions geared to more established evaluators.

(15 CEUs)

(11.5 CEUs)

Jan Stephanides, MS, OTR/L, CDRS, CDI The skills and knowledge needed to establish an adaptive driving program or become a new staff member for an established program will be discussed and shared. How to develop an evaluation and training techniques, introduction to adaptive equipment, documentation and interactions with equipment vendors will be discussed.

Goals/Objectives

Behind the Wheel with Autism (1.5 hrs) Nellemarie Hyde, OT, CDRS

Apply Cognitive Assessments to Improve Driving Rehabilitation Interventions & Outcomes (2 hrs) Susan Touchinsky, OTR/L, SCDCM, CDRS

Building Your Toolkit for Working for Drivers with Dementia and MCI - Part A (2 hrs) Tamalea Stone, OT & Nellemarie Hyde, OT, CDRS When is it Time to Put on the Brakes? Putting Dementia Driving Theory into Practice - Part B (2 hrs) Tamalea Stone, OT & Nellemarie Hyde, OT, CDRS

By the end of the program, participants will be able to: 1. List the basic components of a Driver Rehabilitation Clinical Evaluation.

2. List the basic components of a Driver Rehabilitation OnRoad Assessment.

3. Recognize resources for networking within the Driver Rehabilitation Community.

4. Develop the necessary and optional components for starting a Driver Rehabilitation Program.

5. Recognize the key stakeholders in the world of driver rehabilitation.

6. Identify the sequence of basic on-road training techniques.

Driving with Low Vision (1 hr) Marc Gannon, OD, FAAO Driver Rehabilitation and Vehicle Modification Process in Public VR in Massachusetts (and other New England States) (1 hr) Eugene Blumkin, PE, CPE Patient First. The Right Fit (1 hr) Bryan Garrison, RKT, CDRS To Train or Not to Train: Are Behind-the-Wheel Problems of Certain Drivers Remediable? (1 hr) Tamalea Stone, OT, CDRS

Please see website for complete program and continuing education information.

Plan to stay through Thursday for additional CEUs! BONUS DRS SESSION (1 hr) “Somebody’s Turning the Wrench”

CLOSING GENERAL SESSION (1 hr) “The Opportunities & Challenges for Women in Mobility”

ADED is an AOTA Approved Provider of continuing education. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. Please see individual course descriptions for contact hours/AOTA CEUs offered and the Learning Level.

AOTA Classification Codes: Domain of OT; OT Process Evaluation

36

Great news! DRS 101/201 registration includes access to the full NMEDA conference from start to finish, including the Expo, NMEDA Circuit Breaker

all meals, and Thursday’s activities. More details are available at NMEDAAnnualConference.com.

NMEDA 2020 CONFERENCE REGISTRATION March 3–5, 2020 | Daytona Beach, FL

Registration also available online at www.NMEDAAnnualConference.com Company: ____________________________________________________ Contact: __________________________________ Address: _______________________________________________________________________ City: ____________________ State/Prov: ____ Zip/Postal: _________ Phone: ________________________ Email: __________________________________ EARLY BIRD REGISTRATION DISCOUNTS AVAILABLE THROUGH JANUARY 17, 2020

Dealer

Tech

DRS

Vendor*

Edu/Gov/Non-Profit

Earlybird/Regular

Earlybird/Regular

Intro or Advanced

Earlybird/Regular

Member 2nd 3-8 9+ New Member

$545/$600

$345/$380

$425

$1,095/$1,205

$195

$475/$525 $395/$435 $315/$350 $345/$380

---------

---------

$200/$220 $200/$220 $200/$220 ---

---------

Non-Member

$845/$930

$645/$710

$1,950/$2,145

$195

Single Day Pass: (Tue/Wed/Thur)

CODES

$300 (Member)

$475** $600 (Non-Member)

|

Must register as DRS to obtain CEUs.

Banquet Only (Thursday Night): $75

Dealer

2a

Tech - Braun MSE

2b

Tech - Braun Evo

2c

3a

DRS (Intro)

3b

DRS (Advanced)

4

Vendor

5

6

Banquet Only

1

Tech - Braun MSE & Evo Edu/Gov/Non-Profit

Single Day Pass Codes: TUE / WED / THUR

ATTENDEES __________________________________

____

Name

Code

__________________________________ Email

T-Shirt Size:

$______ Cost

YES NO Awards Banquet?

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

__________________________________

____

$______

Name

Code

__________________________________ Email

T-Shirt Size:

Cost

YES NO Awards Banquet?

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

__________________________________

____

Name

Code

__________________________________ Email

T-Shirt Size:

$______ Cost

YES NO Awards Banquet?

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

__________________________________

____

$______

Name

Code

__________________________________ Email

T-Shirt Size:

Cost

YES NO Awards Banquet?

Men’s Cut

S

M

L

XL

XXL

Women’s Cut

S

M

L

XL

XXL

NOTES/COMMENTS/SPECIAL NEEDS:

* A Vendor is anyone who sells, or may sell, a product or service. ** Includes one year of NMEDA membership.

PROVIDE CARD DETAILS OR MAIL REGISTRATION AND CHECK TO NMEDA BY FEBRUARY 28, 2020

Payment Method: 

Check



Credit Card

Total Amount: ____________________

Card #:________________________________________________ V-Code: ___________________

Exp. Date:__________

Company and/or Name on Card: ___________________________________________________________________________ Billing Address: _________________________________________________________________________________________ NO REFUNDS FOR NO-SHOWS OR CANCELLATIONS AFTER FEBRUARY 28

Register online at www.NMEDAAnnualConference.com or remit to: Jan–Mar 2020 NMEDA, 3327 W. Bearss Ave., Tampa, FL 33618 • fax 813.962.8970 • e-mail conference@nmeda.org

37

29th ANNUAL CONFERENCE | March 3–5, 2020 | Daytona Beach, FL

SPONSORSHIP OPPORTUNITIES

WELCOME BAGS $5,000

LANYARDS $3,500

Opportunity to address attendees for 2–3 minutes at the Opening General Session and introduce our Keynote speaker.

No cheap totes here, we protect your brand with a quality backpack. Why? To give you continued brand exposure long after the event! You’re welcome.

Put your brand directly around the neck and in view of every attendee at the conference.

NIGHTCAP PARTY $5,000

AUTOMATIC TRAFFIC $5,000

MASSIVE 8’ QUAD SIGNS $2,500 ( 5 1 available)

Looking for booth traffic? Worry not, money talks. You’ll host six $500 cash giveaways, with all the fanfare we can muster – and they must be present to win!

There will be no escaping your branding with this four-sided beast. Each side is 8’x3’, positioned in one of five spots you choose.

KEYNOTE ADDRESS $7,500

Want to be popular? Try handing out 200 free drink tickets at your booth for the wrap party to follow the Awards Dinner at the hotel bar.

Guests will be provided a free drink of their choice, and you’ll be the host with the most.

CONFERENCE ENTRANCE CLINGS $7,500 Dig if you will, a picture: Over 210 sq ft of your brand, splashed all over the main entrance to the expo center for the entire conference.

ELEVATOR CLINGS $5,000 Exclusive opportunity to showcase your company on the interior doors of all elevators at the Daytona Hilton for the entire conference.

ROOM DROP $5,000 (two available) Deliver your promotional information right under the door of each attendee’s room at the Daytona Hilton with your custom envelope and inserts.

INSULATED WATER BOTTLES $4,000 Protecting your brand with premium, insulated water bottles (no plastic junk) provided to each attendee, branded with your company logo.

ADED EDUCATION $1,500 Unique opportunity for a private audience with both new and veteran driver rehab specialists as the exclusive sponsor of both DRS education tracks.

WELCOME BAG INSERT $500 (add-on item) Provide us with your promotional piece, and we’ll stuff it in there.

ONSITE PROGRAM AD $500 (add-on item) MIRROR DECAL $5,000 Share your message right on the mirror inside each attendee’s hotel room at the Daytona Hilton with your own customized decal.

HOTEL KEY CARDS $3,500

Full color, full page ad in the onsite program.

Brand every hotel key card with your custom design for all attendes staying at the Daytona Hilton.

INTERESTED? GREAT—CONTACT US TODAY! 38

www.NMEDAAnnualConference.com • phone 813.264.2697 • e-mail conference@nmeda.org NMEDA Circuit Breaker

TO OUR CURRENT SPONSORS AND EXHIBITORS

THANK YOU!

Accessible Vans of America — Ace Mobility — Adaptive Driving Alliance — ADED Banclease — Bever Mobility Products — ColleBuilt Systems — Crescent Industries — DealerTeam Driving Systems Inc. — Electronic Mobility Controls — Eureka Solutions — Fadiel Italiana — General Motors Fleet Johnson Hand Controls — Joysteer — Kempf Inc. — Kent Automotive — MGA Research Corporation Mobility Support Solutions — MPS/Guidosimplex — NOVA — Paravan — PSA Insurance Sure Grip — TCF Inventory Finance — United Spinal Association

Exhibit & Sponsorship Opportunities are Still Available!

Contact NMEDA’s Director of Partner Relations, Trevor Jennings, at 813.264.2697 or trevor.jennings@nmeda.org.

Jan–Mar 2020 More information is also available at www.NMEDAAnnualConference.com.

39

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

Eve Hampton, A Family Vehicle and a Growing Need for Space

W

hen it came time to

And there’s her love of art—graphic

So I reached out to her early assuming

interview Eve Hampton

design, photography, jewelry, and

it would take a good bit of time for

for this story, I figured

sculpture.

her to reply given a schedule I could

She and her husband of nearly five

only imagine was packed.

years, Bob Pratt, a Purple Heart

To my surprise, Eve’s reply came

recipient who served two tours of

quickly and with good reason. With a

duty in Iraq with the 1st Battalion 7th

late February due date, she was seven

Marines, are kindred spirits, too. They

months pregnant with her second

recently relocated to Seattle from

son and was justifiably taking it easy

Portland, love the outdoors, and once

and slowing down as her mobility was

spent nearly three months camping

temporarily challenged.

connecting with her and finding time to chat would be a challenge.

Everything I knew about Eve affirmed she is a woman on the go. In addition to being a Mom to an active toddler, she is a top level wheelchair basketball player and coach who works in adaptive sports and also just so happens to have a master’s degree in clinical mental health counseling.

and touring the US as part of a move from Arizona to the Pacific Northwest.

“I love everything about parenting and being pregnant, it can be just a bit exhausting though with the added complexities that come with having a disability,” Eve Hampton, 33, begins.

“Especially near the end, my first pregnancy kept me from going out and being independent for months on end so I’m doing my best, now with a toddler in tow, too, to stay as healthy and active as I can.”

Eve’s disability resulted from Transverse Myelitis contracted at age

40

NMEDA Circuit Breaker

13. She learned to drive with hand

less active, making fewer and fewer

“I don’t know if I ever planned on

controls a few years later and always

trips, and letting all the logistics and

being a ‘Soccer Mom’ type minivan

believed she would drive a car. But

steps required just to go out with my

driver but now I embrace it,” Eve

one of the big changes she made in

son get in the way. For example, if he

concludes. “My van gets compliments.

her life after her son, Ari, was born,

didn’t want to clip in his car seat I’d

I have more motivation to get out, I

was switching from driving a car to

have to get back in my chair and it all

don’t have to think about all the steps

a minivan. She now drives a Honda

became difficult and frustrating,” Eve

it will take to get somewhere and

Odyssey with a BraunAbility in-floor

says, continuing, “Now, with the van, I

back, and I can be more spontaneous,

conversion and a six-way swivel

can get close to the seat(s) and make

too. Well, at least as spontaneous as

transfer seat provided by The Ability

sure everyone is loaded in. That’s the

I can be right now with another new

Center.

best part, being able to put my kid(s)

baby on the way.”

Eve explains, “When we learned our

into their car seats. And I like how

---

family would be growing even more, I looked at the logistics that would be required for our day-to-day and knew that it would be too complicated with a car. All the steps that would be

clean the system is plus the aesthetics of how it all looks and operates. And once I’m in it, the van can operate with a regular door closure which is quicker and more efficient, especially

required and all the equipment would

during drop-offs and pick-ups.”

be tough.

Eve Hampton’s story of mobility

“I was referred to getting a minivan

illustrates that living an active life

for my old job,” she says. “They guided me through the process and showed me all the different options.

How others feel about the options, and their experiences are important

Mike Savicki’s “Mobility My Way” is a quarterly column for the Circuit Breaker.

If you know of a NMEDA customer, client, member, or friend who has a unique personal story worth sharing, please email Katie McDonald, Manager of Communications & Social, at katie. mcdonald@nmeda.org.

with a disability can be a success if it comes with a willingness to adapt and accept change. Keeping an open mind, exploring different solutions and embracing change is key, too.

to me, too, so I place a lot of value in user experiences and feedback so I did as much research as I could before making the change.”

The changes she enjoyed were immediate and lasting.

“It wasn’t until I got the van that I realized I had been becoming less and

Jan–Mar 2020

41

GOVERNMENT RELATIONS REPORT

GR Engagement in an Age of Political Skepticism

by Amy Schoppman NMEDA DIRECTOR OF GOVERNMENT RELATIONS

W

hen I was eighteen, I

that, while I may work in politics, I

Richard)—in this magazine and

enrolled in a course

personally understand that politics

elsewhere. While I find some comfort

called “The History of

can seem inaccessible, indecipherable,

in knowing that I’m far from alone,

Western Political Theory” during

frustrating, amorphous,

I will never not find it perplexing

my Freshman year of college. I

inconsequential, petty, pretentious,

that members (of any Association,

lasted four days. Was my short-

[insert additional unflattering

not just NMEDA) actively decline to

lived involvement due to one of

adjectives…]. Basically, it’s not for

participate in Government Relations

my classmates uttering the words

everyone. I recently attended a US.

(GR) efforts that would impact

“jurisprudential analysis” and

Chamber of Commerce seminar on

their businesses, their customers,

“apathetic plurality” (in the same

government affairs and advocacy that

their employees, and/or their lives.

sentence, no less)? Possibly. Was

referenced two thought-provoking

Everything NMEDA’s GR team does

it because I was eviscerated by

statistics that helped me realize this

is for the benefit of the automotive

the Professor, during a clumsy and

aversion to politics is particularly

mobility industry, our membership,

ill-conceived attempt to charm,

prominent in the Association world:

and the clients that our membership

when I called her “Mrs. Clark”

(1) 84% of Associations “find it

serves. Whether you’re a Republican,

instead of “Dr. Clark” (an offense

challenging to get members involved

a Democrat, an Independent, a

so multi-layered that, in hindsight,

in Government Affairs/Advocacy”

Libertarian, a Transhumanist, a Moonie

I’m practically impressed with my

and (2) 52% of Association members

(in which case I would genuinely

teenage ignorance)? Perhaps. Or was it because the unfamiliar terminology, acronyms, public figures, and idioms flying around during class discussion made my head spin and led me to the conclusion that I’d bitten off more than I could chew (an experience I now identify as a forerunner to my first year working with Dave Goch, during which I understood maybe 60% of what he said to me)? It’s conceivable. Whatever the case, I dropped the course and took “Sociology of Deviance” instead.

It seemed like a more natural fit, anyway.

I bring this up to demonstrate

42

NMEDA Circuit Breaker

“

Everything NMEDA’s GR team does is for the benefit of the automotive mobility industry, our membership, and the clients that our membership serves.”

“are unsure about their Association’s

love to have a conversation with

Government Affairs/Advocacy

you), or align yourself with some

process and priorities.”

other political affiliation, I think we

Let’s first address “The 84 Percent.” I

can all agree that political efforts

have previously expressed my stance on NMEDA member engagement— with apparently palpable frustration, based on the feedback I received from Richard May (I’m better now,

advantageous to our industry are, generally speaking, “a good thing.”

For this reason alone, I ask readers to (re)consider involvement in NMEDA’s GR activities.

It has certainly occurred to me that

periodically revises a policy platform

that’s the final GOT reference.) Will

the reticence, reluctance, or refusal

consisting of a limited number of

VMSA implementation triple a dealer’s

of “The 84 Percent” to participate

issues having a significant impact

or manufacturer’s sales overnight?

in GR efforts may be connected

on our members. In other words,

Probably not. But if sales are your sole

to the second statistic mentioned

we pick our battles wisely. The first

priority, I encourage you to consider

above—that 52% of Association

major battle—like, Crazy Frozen

the merit and propriety of improving

members are “unsure about their

Lake Battle from Season 5 of Game

automotive mobility outcomes for

Association’s Government Affairs/

of Thrones—was passage of the

disabled veterans and improving the

Advocacy process and priorities.”

Veterans Mobility Safety Act. We were

unclear, inconsistent, and profoundly

The fastidious linguistics enthusiast

ultimately victorious and are currently

frustrating approval/payment process

that haunts my left brain isn’t entirely

working with the Department of

routinely encountered by our dealers.

sure how “unsure” (ha) is being

Veterans Affairs—which tends to

Your sales may not increase, but your

defined here—are members “unsure”

move slower than the slowest of

sanity will at least have a chance of

because they are unconvinced of a

wights in The Army of The Dead—to

survival.

particular GR effort’s usefulness? Are

finalize the law’s implementation. If

members “unsure” because they are

you are unconvinced of the utility

uninformed about GR process and

and benefit of VA updating its nearly

priorities? Or are members “unsure”

20-year-old guidance document

because they are unconfident that

for the Auto Adaptive Equipment

they possess the expertise or ability

Program—an update that will include

to contribute to (or simply tolerate)

minimum product and installation

GR efforts? Let’s address all of the

provider standards as well as

above:

increased VA staff training in order

Unconvinced NMEDA’s GR Team develops and

to produce consistent nationwide policy enforcement—well, I’d say you’re as stubborn as Cersei. (OK,

Speaking of the payment process: while our Past Due Invoice Program has resulted in dealers receiving long-overdue payments from VA, I am dissatisfied with the insufficient amount and sporadic frequency of those late payments. And because everything NMEDA’s GR Team does is in furtherance of maximum benefit to our industry, our members, and the clients that our members serve, we decided to prioritize the issue of

Jan–Mar 2020

43

VA’s Prompt Payment Act violations.

regarding NMEDA’s GR efforts?

technically “political”—they appeal

Following a series of meetings

Correct! That brings your total to

to an array of ideologies, they are

and discussions with Members of Congress and VA Committee staff, the issue has since moved up VA’s

$20,000 in past due VA invoices.

non-controversial (in that they don’t

Unconfident

and NMEDA will work with anyone

encompass “culture war” aspects),

Oh, you’re apprehensive about

interested in developing common

head of the VBA (Veteran’s Benefits

politics considering the current

sense solutions to the challenges

Administration), who is currently

hyper-partisan climate and record-

facing our industry, our members, and

being pressured from multiple angles

low dissatisfaction with government

the clients our members serve.

to address it. To put it bluntly: we’re

and the very real possibility of

going to get you paid. If that’s

*******

uncomfortable conversations/

not useful then I have seriously

fractured relationships/physical

overestimated my understanding of

injury if you express an opinion? Join

basic business principles.

the club, friend. Times are strange

chain of command, directly to the

Uninformed I’ll take “Uninformed” for $600, Alex.

In comparison to my previous articles, my time spent in “The History of Western Political Theory” (fun fact:

but the good news is that NMEDA

I ended up with a degree in Politics

doesn’t hold, initiate, or promote

& Public Policy, including—wait for

political conversations in its GR

Answer: Weekly emails, monthly

communications. I will never discuss

GR reports, social media, quarterly

impeachment, debates, primaries, or

magazine, GR Committee,

media bias with you (unless you’re

conference education sessions, calling

Sam Cook or, for whatever reason,

(813) 264-2697, and emailing Amy.

you actually want to have such a

What are methods by which members

discussion). The luxury, for NMEDA

can become and remain informed

this one is symbolically as brief as

it—a political theory concentration).

Perhaps, like I did, you will eventually reconsider your standpoint on politics and your involvement in NMEDA’s GR efforts. If you give it a try and decide you dislike it, you can quit after four days. I’ll understand.

members, is that our issues aren’t

---

Get Social with NMEDA

For informa�on and to become a dealer, contact Randy.

RandyK@clockmobility.com 800.732.5625 Clock Conversions

44

NMEDA Circuit Breaker

clockconversions.com

 

est. 1986

 y’s              

* with EZ Lock App

                            

•

WHEELCHAIR DOCKING SYSTEM BL-6290 1 piece base system EZ-8202 2 piece base system *smaller profile *variable heights

MRC-51T

Manual Release Cable (recommended)

        

TOUCHPAD One button with LED lights

VOICE FEEDBACK NOTIFICATION* “READY”

Chair LOCKED

“STOP”

Chair NOT LOCKED

“WARNING”

Lock DEACTIVATED

“CHAIR UNLOCKED” “LOCK RE-ACTIVATED” “SOLENOID MALFUNCTION”

Red - (STOP) wheelchair not locked Yellow - (WARNING) deactivated Green - (READY)wheelchair locked

Please Roll Back System Ready Service Required

“PLEASE TURN OFF IGNITION TO UNLOCK CHAIR”

*OPTIONAL FEATURES Jan–Mar 2020

45

5 Questions With...

CONGRESSMAN BURGESS

By Amy Schoppman NMEDA DIRECTOR OF GOVERNMENT RELATIONS Representative Michael Burgess (R-TX) is a senior member of two of the most powerful committees in Congress: the House Committee on Energy and Commerce and the House Committee on Rules. Rep. Burgess also currently serves as the Ranking Member (and former Chairman) of the Energy and Commerce Committee’s Health Subcommittee, and he recently announced his decision to run for Ranking Member or Chairman – the role will depend on whether or not Republicans secure a majority of House seats after the 2020 elections – of the full Energy and Commerce Committee (which notably has jurisdiction over the vast majority of any autonomous vehicle legislation that will be debated, advanced, and/or voted on in the House). The Congressman’s 17-year career as a public servant, and potential ascent to one of the most influential positions on arguably the most powerful House committee, has been somewhat unexpected. After spending nearly three decades practicing medicine in North Texas, he launched a long-shot campaign for Congress in 2002…and won. Now he is the most senior medical doctor of either party serving in the House of Representatives, and is routinely involved in decisions impacting healthcare policy. Having developed a reputation as a problem-solver who is willing to “reach across the aisle” to arrive at sensible legislative solutions, NMEDA’s Government Relations team recently met with Rep. Burgess to speak with him directly about issues important to our members. Learn more about Congressman Michael Burgess in this edition of “5 Questions With…”

1. What inspired you to run for public office?

The events of September 11, 2001. At that time, I had my life mapped out as a tidy sequence of relatively low-risk, five-year plans that strategically built upon one another until they led to a day that I suspected I would retire.

But was this what I was supposed to be doing? What could I do that would be more meaningful and contributory? And if I could identify such a path, would I even have the

46

NMEDA Circuit Breaker

courage to abandon my secure and

Majority Leader. The odds were

familiar existence and embark upon

against me but my tenacity, focus,

it? Three months after 9/11, when the

and determination led to what was

Congressman who had represented

considered a surprise victory.

the 26th district in Texas announced that he would not be seeking to run for Congress. Many people

2. What skill(s) do you utilize most frequently on Capitol Hill?

called me naïve when they found

Many of the skills I learned and

out that a small-town doctor with

developed in medical school, along

no political experience was running

with 25 years in practice, are the ones

for Congress. Others called me

that serve me best today. Doctors

crazy when they realized I would be

must be good listeners, and no other

running against the son of the House

skill has served me as well as learning

reelection, I submitted the paperwork

to listen – first to patients and now to constituents. Those all-night study sessions before a major exam turned out to be great practice for sorting through volumes of information and learning new policy concepts before a congressional hearing or debate in committee or on the House floor.

Finally, although sometimes it seems counterintuitive, medicine has given me an appreciation of order and discipline. The way many things are supposed to work helps me stay focused when things become chaotic in the People’s House.

NMEDA GR Team meets with Rep. Burgess in Washington, DC. L to R: David Lieberman, David Goch, Rep. Burgess, Amy Schoppman.

3. What is your favorite aspect of Texas’s 26th congressional district?

able to see the doctor of your

more responsive. I will continue to

choice are major concerns for

work hard to promote a pro-growth,

The 26th district of Texas is my home

many Americans. As a physician,

pro-job creation agenda which will

and has been since the early 1950s.

healthcare is my passion and I will

put people back to work, reduce the

I have watched the area grow and

fight for healthcare reforms that

national debt, and get the economy

change over my lifetime. I identify

will make it more affordable and

growing again.

with the people. They are my family,

accessible for everyone. Another

friends, and neighbors. And, of

priority is fighting for a pro-growth,

course, we have the best chicken fried

pro-job creation agenda. Creating

steak in the country.

jobs and getting Americans back to

5. What is the last thing you read for fun (not a briefing memo)?

work is a vital necessity. In order to

Shot All To Hell: Jesse James, The

4. What problem or policy issue do you think deserves more attention?

be successful, we must address the

Northfield Raid, and the Wild West’s

Federal Government’s out-of-control

Greatest Escape by Mark Gardner

spending. We need a government that

Paying for healthcare, keeping

is more efficient, less expensive, and

---

healthcare coverage, or being

FAST FACTS • Republican • Represents Texas’s 26th Congressional District • Committees: Energy & Commerce (Ranking Member, Health Subcommittee), Rules • www.burgess.house.gov Jan—Mar 2020

47

QAP STRAIGHT TALK

Documented Weight Analysis Explained— A Deep Dive

by Chuck Hardy NMEDA DIRECTOR OF QUALITY ASSURANCE & COMPLIANCE

I

n this article we are going to

traveling in the vehicle are vitally

post-modification weight analysis is

take a deep dive into the weight

important to knowing the vehicle you

required to be documented when the

analysis process. I will share with

are about to modify will be able to

lesser of 100 lbs (or 1.5% of GVWR)

you two newly created and released

be delivered. There is nothing worse

net weight has been added to the

documents for weight analysis. One

that bringing in an order, investing a

vehicle as a result of all modifications.

is a visual process flow, and the other

huge amount of time, material and

contains detailed process instruction

labor costs, only to find out that

steps for completing weight analysis.

the completed vehicle cannot be

I am writing this article is because

delivered. Not only will this upset

the NMEDA Guidelines has very little

the customer, but it can cost your

detail for this important process and

dealership a ton of money. Everyone

I hope to help answer questions our

from the sales person, to the general

dealers may have on what they should

or service manager, to the installation

be doing to have a consistent and

technician need to be knowledgeable

capable weight analysis process in

of their key roles in this process. In

their shop.

this instruction we will identify the responsibilities for a typical dealer

Reference: the Weight Analysis Process Flow sheet (QAP-F30) and the Weight Analysis Process Instruction Sheet (QAP-117) can both be found and downloaded from the NMEDA website document center (www.nmeda.com/documentcenter).

Overview and Purpose The following instruction steps (used along with the companion weight analysis process flow sheet QAP-F30) detail the general sequence of operations QAP dealers conduct when evaluating if a proposed vehicle and mobility equipment modifications are appropriate for the client’s needs.

Understanding how the vehicle will be used and who will routinely be

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organization, but we recognize that every dealer may operate differently and that is fine, as long as someone has the assigned responsibility.

Instruction Steps The instructions are divided into two parts, the first Part A (steps 1-7)

Note that in these instruction steps, we are going to follow a straightforward process. What we mean is there can be many deviations and additional questions and decisions to be made by the client and the dealer throughout this process and these deviations can sprout out to many alternate instructions that would make this instruction sheet very complex and time consuming, so for the purposes of this aide, we are going to stick with a typical installation that will require a documented weight analysis to be completed.

Part A - Pre-sale Weight Analysis Activities (steps 1-7) 1. Assessing the client’s needs– Before we can get started in

describes the efforts QAP dealers

earnest with weight analysis, we

take on the front-end (sales) and the

need to understand what the

second Part B (steps 9-14) describes

client wants when they come in

efforts that are typically conducted in-

the store. For example, are they

process and post-modification by the

buying a vehicle from you or do

dealer’s general or service manager

they wish to have a vehicle they

and the technician. The NMEDA

already own to be modified? If you

Guidelines require both pre-sale and

are modifying the client’s vehicle,

post-modification weight analysis

is their vehicle already converted?

to be completed, however only the

What equipment does the client

want installed? Are they looking

need to know everything (cargo) of

for lighter equipment such as a

significant weight that will routinely

combined weight of the

spinner knob, or equipment that

be loaded in the vehicle.

cargo – Everything other

could add weight to the vehicle such as an inside lift or power seat base.

2. Determine if the equipment is

4. Estimate the expected payload weight – The payload weight is the total combined weight of occupants and cargo that will be routinely be

compatible with the vehicle – Now

traveling in the vehicle. To estimate

that you know what equipment

the payload weight the dealer needs

is desired in what vehicle, the

to add the combined weight of the

next step is to make sure that the

occupants to the combined weight

equipment is compatible with

of the cargo. For example, if there

that vehicle. This may include

are typically two occupants who

measuring the width of the

weigh 180 lbs and 225 lbs then the

mobility device and making sure

total weight of occupants is 405 lbs.

it will fit. Measuring the seated

If there is one scooter that weighs

height of the client in their chair,

330 lbs being loaded, then the

and things like this. From a weight

estimated payload weight is 735 lbs.

analysis standpoint, if you are

A further explanation of occupant

planning to install a hitch mounted

and cargo weight is found in 4.1 and

lift, you will be verifying with the

4.2.

lift manufacturer if the lift is going to work with the client’s wheelchair or scooter and will not overload the tongue weight rating of the vehicle’s hitch.

4.1. Determine the total combined weight of the occupants While it can often be uncomfortable to weigh every person who will routinely be

3. Determine how the vehicle will be

traveling in the vehicle, and as

used on a routine basis - Interview

a person’s weight may change

the client to understand how the

over time, if the dealer is not

vehicle will be used on a routine

going to physically weigh each

basis. Note that routine basis

passenger, the dealer should

means how it will be used on a

make a judgement as to the

typical day. During this evaluation,

weight of the client and any

the dealer is looking to find out

others who will be routinely

who is routinely traveling in the

be traveling in the vehicle. The

vehicle and what type of cargo

purpose for this is twofold, one

will most frequently be loaded into

is to better understand if the

the vehicle. For example, knowing

150 pounds used by NHTSA

that the client has a large family,

for seating positions will give

or a small family, is important

an accurate conclusion when

in understanding how many

determining if a vehicle could

seating positions will routinely

be routinely overloaded. And

be used. Additionally, knowing

the second reason is to know

(for example) that the client is

how much total occupant

routinely loading a large oxygen

weight will routinely be loaded

tank would also be important. We

in the vehicle.

4.2. Determine the total

than occupants is cargo. In most cases this will be the client’s mobility device, but it also includes anything else including service animals, recreational equipment, and more. Note the physical weight of any mobility devices such as wheelchairs and scooters that will routinely be loaded in the vehicle. The best practice would be to document the make, model, and weight of each device and keep that on file. And while it is true that the dealer has no control over the client purchasing or obtaining new equipment, the dealer will have a record of what equipment or devices were used by the client at the time of sale and that can be important information for future reference. Also note any other cargo of significant weight that will be loaded in the vehicle. Focus on items that will routinely be loaded, such as an oxygen tanks and other necessary equipment.

5. Determine if there are any special weight concerns - Once the dealer has all the pertinent information on how the vehicle will be used, who will routinely be traveling in the vehicle, what devices and cargo will routinely be loaded in the vehicle, and the size of the client and the client’s family, the dealer can determine if there are any concerns regarding weight or the potential to routinely overload the

Jan–Mar 2020

49

QAP STRAIGHT TALK

Weight Analysis Process Flow **SEE COMPANION DOCUMENT QAP-117 FOR WRITTEN PROCESS STEPS 1-14

1** START

ASSESS THE CLIENTS NEEDS

(continued)

DETERMINE WHAT THE (LCC) LOAD CARRYING CAPACITY WILL BE AFTER CONVERSION

YES

IF CLIENT OWNED VEHICLE, IS A CONVERSION REQUIRED?

2 NO

IS EQUIPMENT COMPATIBLE WITH VEHICLE?

NO

YES

WILL CLIENT MAKE CHANGES TO EQUIP OR VEHICLE?

YES

5 ARE THERE ANY SPECIAL WEIGHT CONCERNS W/ OCCUPANTS OR CARGO?

3/4 DETERMINE HOW THE VEHICLE WILL BE USED AND ESTIMATE PAYLOAD

YES

A

CHANGES TO THE TYPE OF VEHICLE OR EQUIPMENT IS REQUIRED

NO

YES

WILL EXPECTED PAYLOAD WEIGHT EXCEED LCC AFTER MODIFICATIONS?

NO

NO

END

vehicle. If there are no concerns

example, if there is concern that

move to step 6, otherwise the

the installation of equipment in a

dealer will have to determine if

particular area of the vehicle could

the vehicle (after modification)

overload one of the axles, it is

will be overloaded. If it is found

recommended that the dealer use

the vehicle will be overloaded, the

some type of dunnage to simulate

dealer needs to find an alternate

the weight and place it, then weigh

solution that is acceptable to the

the vehicle to find out if the axle

client.

weight limit could be exceeded.

6. Determine if either of the axles (front or rear) can be overloaded - The dealer at this point should reassess if the vehicle and equipment planned to be installed are appropriate for the client and if the placement of the equipment or cargo could be a concern to overloading one or more of the axles (GAWR). For

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NMEDA Circuit Breaker

Here is an example: If you have a large-size client (lets say 350 lbs) who will be driving from their scooter, and their scooter weighs 350 lbs, now you know you will be placing at least 700 pounds somewhere over the front axle.

If the gross axle weight rating in front (GAWR-F) is 3100 lbs and your curb weight as shown on the four-corner scale measures 1300 lbs on left and 1281 on right, that is a total of 2581 lbs. When you

take GAWR-F (3100) and subtract 2581 lbs, the most that can be loaded on that front axle without being overloaded is 519 pounds.

And while the 700 pounds is not likely going to be directly on top of the axle, meaning there will be some balance over the axle, in all likelihood you would overload the front axle and not be able to deliver the vehicle. This is why it is so critical to understand how the vehicle will be used, what the weight of the occupants and cargo will be, and where all of that weight will be placed. If it looks like you may have a situation where weight is a concern, we highly recommend that you take some dunnage to simulate the weight of occupants and cargo, place it where it should be in the vehicle, and weigh it on your four corner scale before you do all the work and find out the vehicle cannot be delivered.

WEIGH VEHICLE AND DETERMINE LCC AND IF AXLE WILL BE OVERLOADED

RESULT OK?

NO

MAKE INOPERATIVE LABEL REQUIRED (ADD LCC TO FORM)

A

YES

YES USE DUNNAGE OR SIMILAR TO SIMULATE POST INSTALL WEIGHT

DOES INSTALL ADD 220 LBS OR MORE?

MAYBE

YES

6

7/8/9

10

CAN EITHER AXLE (F/R) BE OVERLOADED?

WEIGH VEHICLE BEFORE AND AFTER MODIFICATION AND DETERMINE LCC

HAVE ANY WEIGHT RATINGS BEEN EXCEEDED?

NO

NO

11 IS LCC SUFFICIENT TO ALLOW DSP X 150 LBS?

YES

YES

12 DOES INSTALL ADD 100 LBS OR 1.5% GVWR?

NO

REDUCTION IN LOAD CARRYING CAPACITY LABEL IS REQUIRED

NO

COMPLETE WEIGHT ANALYSIS AND SAFE LOADING PRACTICES

13 / 14 END

NO

CONSIDER OPTIONS THAT WOULD REDUCE LOAD

YES

7. Pre-installation scale weight -

DO YOU HAVE SOLUTION?

NO

VEHICLE CANNOT BE MODIFIED OR DELIVERED AS-IS

GVWR is 6050 lbs and the

You will also need to know

Measure the unloaded vehicle

UVW (or curb weight) is 4821

the weight of each gallon of

weight (UVW) (also known as

lbs, then the LCC is 1229 lbs.

fuel. For example, unleaded

curb weight) of the vehicle prior

You should already have this

gas that is 87 percent octane

to installation. Record weight as

calculation done as it needs

weighs about 6.3 lbs per

pre-installation curb weight. You

to be completed before the

gallon. To properly measure

should have the weights for all four

installation of any equipment.

the UVW (aka curb weight) all

wheels of the vehicle. These weights, when combined will tell you the front axle weight (actual), the rear axle weight (actual), and the curb weight (combined weight of all four wheels).

7.1. Calculate pre-installation load carrying capacity (LCC)Using the formula: GVWR – UVW. Record this as the pre-installation load carrying capacity. For example, if the

7.2. Determine DSP- Record the number of seating positions

fluids must be full.

8. Complete all installations and

(DSP) and verify it is the same

modifications – Complete all work

as shown on the vehicle (aka

per the work or shop order.

tire) placard.

7.3. Determine if the gas tank is full - If not full, record fuel

(continued on page 52)

tank level and then account for any missing fuel weight. To do this you will need to know the fuel tank capacity and how many gallons are missing.

Jan–Mar 2020

51

QAP STRAIGHT TALK Part B – Post-Installation weight analysis activities (steps 9- 14) 9. Post-Installation Scale Weight – Perform the same process as done pre-installation and then compare the results.

9.1. Calculate post-installation load carrying capacity (LCC) – Weigh the curb weight of vehicle after all installations and work has been completed. Record as post-installation curb weight.

9.2. Determine the reduction in load carrying capacity – This is a calculation of the post- installation LCC minus the pre-installation LCC. For example, if the preinstallation LCC was 1229 lbs and the post-installation LCC is 1079 lbs, then the reduction load carrying capacity is 150 lbs.

10. Verify weight ratings have not

(continued)

11. Verify there is sufficient load

in the customer file and indicate

carrying capacity – Verify that

what labels were applied. The

there is sufficient load carrying

documented weight analysis

capacity to allow for DSP x 150

should show the scale readings,

lbs. For example: If there are 6

the reduction in load carrying

DSP and the post-installation

capacity (LCC), the weight of

load carrying capacity is 1079 lbs.

the client’s mobility device(s) as

Then 6 x 150 = 900 lbs and that

necessary, and evidence that none

is less than 1079 lbs and the load

of the weight ratings have been

carrying capacity is sufficient.

exceeded. Note that even though

However if the same vehicle had

the NMEDA Guidelines requires a

8 DSP (8 x 150) there would be

documented weight analysis only

1200 lbs needed and we only

when 100 lbs or 1.5% of GVWR

have 1079 lbs, so in this case the

of net weight was added to the

load carrying capacity would be

vehicle, that the best practice is

insufficient.

to document the weight analysis evidence for ALL jobs regardless

12. Determine if any labels need to

of how much net weight was

be applied – There is a possibility

added.

that one or two labels will need to be applied. If the reduction in

14. Client disclosures - The dealer

load carrying capacity is equal to

should always disclose to the

or greater than 100 lbs, or 1.5%

client what the remaining

of GVWR (whichever is smaller),

available load carrying capacity

then a reduction in load carrying

is as part of the dealer’s delivery

capacity label shall be applied.

process and coach the client in

If the reduction in load carrying

how to safely load the vehicle. It

been exceeded – Verify that

capacity is 220 lbs or greater,

is recommended that the dealer

the GVWR or either the GAWR-

then the make inoperative label

supply the client with one of

rear or GAWR-front have not

shall be applied and the load

NMEDA’s “Consumer Safe Loading

been exceeded. Use the post-

carrying capacity section of the

Guide” brochures (PUB-101). This

installation scale weights to

make inoperative disclosure form

brochure can be purchased from

determine this. The combined

shall be completed. If neither of

NMEDA using the supply order

front wheel weight is the front

these weight thresholds have

form or can also be downloaded

axle weight. This should be less

been met and no labels need to

as a PDF one-page flyer from the

than the GAWR-front. The same

be applied, then a documented

NMEDA website (PUB-102).

goes for the combined rear wheel

weight analysis is not required and

weight, which should not exceed

you can jump to step 14, otherwise

the GAWR-rear. The overall curb

continue to step 13.

weight is the combined weight of all four scale readings and that number should be less than the GVWR. If any of these weight ratings have been exceeded, the vehicle cannot be delivered.

13. Completing the documented

This is the end of the weight analysis process instructions and this article. I hope this helps answer any questions about what is expected of the dealer

weight analysis – If it was

in completing a comprehensive

determined in step 12 that a

weight analysis. If you have any

documented weight analysis

questions about the process, this

is required, then the dealer, at

article, or have a suggestion for

a minimum, shall retain all the

future articles, please let me know by

results from the scale readings

calling or sending me a direct email.

---

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NMEDA Circuit Breaker

MEMBER NOTICE

Volunteer for a Committee Committees are essential to advancing the mission and goals of NMEDA. Participation on a committee gives you the opportunity to be a part of the force that drives the association forward.

We need your voice in the ongoing development of the programs and policies of your association.

If you would like to serve on a committee, please complete the information below (or visit www.NMEDA. com/committeevolunteerform) and return it to NMEDA by March 9, 2020. Committee service is open to all categories of membership. Committees meet via teleconference on a monthly or quarterly basis. We aim to limit each committee to eight members. We will do our best to accommodate your preference.

Listed below are the NMEDA Committees. Please mark the committee that interests you.

Any committee as needed

Quality Assurance Program (QAP)

Bylaws

Manufacturers QAP (MQAP)

Conference

Mediation

Government Relations (GR)

Finance

Education and Training (E&T)

Compliance Review Program (CRP)

Guidelines Industry and Public Relations (IPR)

Canadian Committees

Hall of Fame

Ad Hoc as Needed

NOTE: If the committee you have selected is full, will you serve on another committee? ____Yes ____No

Name ____________________________________________________________________ Business Name ____________________________________________________________ Email _____________________________________________________________________ Mobile Phone ( ____ ) _____________________

Please return this form to NMEDA by March 9, 2020.

Email: info@nmeda.org | Fax: 813.962.8970 Questions? 813.264.2697 Jan–Mar 2020

53

QAP DASHBOARD

QAP DASHBOARD AVERAGE FINDINGS PER AUDIT January 2019–December 2019

1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

TOP 5 AUDIT FINDINGS January 2019–December 2019 Calibration Overdue

36

Insurance Does Not List NMEDA

32

Weight Analysis Missing/Incomplete

22

NHTSA Listing Missing/Outdated

18

Final Inspector Not Certified

15

AUDIT FINDING SEVERITY January 2019–December 2019 Successful Audit 21%

Major 6%

Minor 28%

Opportunity for Improvement 45%

54

NMEDA Circuit Breaker

QAP DASHBOARD QAP DASHBOARD Total QAP Dealers in Good Standing

Quarterly: December 2018–December 2019 332 330 327

328 326

331

330

325

324 321

322 320 318 316

Dec-18

Mar-19

Jun-19

Sep-19

Dec-19

NEW QAP APPLICATIONS & ACCREDITATIONS Quarterly: December 2018–December 2019 Applications 10 9 8 7 6 5 4 3 2 1 0

Accreditations

9 7

7 5 3

Dec-18

3

2

Mar-19

Dealers with No Audit Findings DRCE Mobility Solutions – Chantilly, VA Ability Center – San Diego, CA Ability Center – San Luis Obispo, CA Goldenboy of San Diego – Poway, CA Griffin Mobility – Hartselle, AL IMED Mobility – Tea, SD MobilityWorks – Albany, NY MobilityWorks – Bessemer, AL MobilityWorks – Fresno, CA MobilityWorks – Van Nuys, CA Superior Van & Mobility – Baton Rouge, LA Superior Van & Mobility – Harvey, LA

Jun-19

3

Sep-19

4 2

Dec-19

Newly Accredited Dealers MobilityWorks – Bedford Heights, OH MobilityWorks – Green Bay, WI MobilityWorks – Merrillville, IN MobilityWorks – Stevens Point, WI

Jan–Mar 2020

55

NMEDA MANUFACTURER MEMBERS MANUFACTURERS ____________________________

ACE Mobility LLC 9850 East 30th Street Indianapolis, IN 46229 (317) 241-2444 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 Adaptive Mobility Systems, Inc. 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 B & D Independence Inc. 1024 Empire Street Mt.Carmel, IL 62863 (618) 262-7117 Bever Mobility Products 2885 Sanford Ave SW Grandville, MI 49418 (888) 959-6198 BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438 Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5396 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500 E Z Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620 Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877 Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342 Freedom Motors Inc., division of Savaria 14 Goodmark Place Etobicoke, ON M6W 6R1 (905) 799-5545

56

General Motors Corporation 100 Renaissance Ctr., Detroit, MI 48265 (313) 667-8682 Golden Mobility & Rehab LTD 3150A Faithfull Avenue Saskatoon, SK S7K 8H3 (306) 242-9060 Harmar Mobility 2075 47th St. Sarasota, FL 34234 (800) 833-0478 Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089 Joysteer USA, Inc. 6624 Clay Avenue SW Grand Rapids, MI 49548 (832) 783-9751 KEMPF 1245 Lakeside Dr. #3005 Sunnyvale, CA 94085 (408) 773-0219 Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317 Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591 Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051 Mercedes-Benz USA, LLC 8501 Palmetto Commerce Pkwy Ladson, SC 29456 (843) 666-4333 Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816 Paravan GmbH Paravan - Str. 5-10 D-72539 Pfronstetten Aichelau, AL 72539 (844) 887-0723

NMEDA Circuit Breaker

Q’Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665

Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649

Revability 1655 Wall St. Salina, KS 67402 (620) 314-3053

Vantage Mobility International 5202 S. 28th Place.

Phoenix, AZ 85040 (800) 348-8267

Sure Grip Hand Controls 4850 Rt. 2 Hwy Upper Kingsclear, NB E3E 1P8 (506) 363-5289

NMEDA ASSOCIATE MEMBERS ASSOCIATES

____________________________

ALABAMA Brandon Adamson 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 414-8430 Chris Adkison 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 414-8430 Josh Forsman 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 414-8430 Tracey Kennedy 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 870-5999 Lou Klein 8933 Green Chase Drive Montgomery, AL 36117 (941) 726-2220 Craig Rogers 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 414-8430 Jennifer Rogers 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 414-8430 William Scott 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 414-8430 David Shelnutt 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 870-5999 Cedrick Wallace 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 414-8430 Miika Weiman 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 915-2299 Stephen Williams 201 London Parkway Suite 450 Birmingham, AL 35211 (205) 870-5999

____________________________

ALASKA Tara Burns 103 Fram St Petersburg, AK 99833 (907) 209-3835

____________________________

ARIZONA

Tom Matson 1020 Aileen Street Lafayette, CA 94549 (925) 299-1039 Gregory Paquin 5140 Florence Ave. Unit C Bell, CA 90201 (323) 326-1383

Carol Blanc OTR L CDRS 755 E McDowell Road Outpatient Therapy Phoenix, AZ 85006 (602) 521-3072

Stanton D. Saucier 6175 Melvin Avenue Tarzana, CA 91356 (818) 614-6149

Katalyn Koloseike 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383

COLORADO Sarah Davidson 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117

Jennifer Nordine 1414 W. Broadway #111 Tempe, AZ 85282 (480) 449-3331 Jason Strowmatt 1414 West Broadway Road #111 Tempe, AZ 85282 (713) 446-4628

____________________________

Barry Doyle 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Don Green 832 North Crest Dr. Unit B Grand Junction, CO 81506 (970) 712-1435

James Stueben 1500 w Longhorn ct Chandler, AZ 85286 (480) 277-4931

Tiffany Heck 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8237

ARKANSAS William “Grant” Camden 9601 Baptist Health Drive Little Rock, AR 72205 (501) 202-7598

Colleen Knoll OTR/CDRS 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

____________________________

Vito A Villa 1125 North College Avenue Fayetteville, AR 72703 (479) 713-8630

____________________________

CALIFORNIA Penny M. Anders 1641 Borana St. San Diego, CA 92111 (858) 565-2437 Lula Capuchino 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300 Paul Cooper P.O. Box 641 Montebello, CA 90640 (323) 855-1502 Adam Grossman 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260 Kim Rose 3220 E. 59th Street Long Beach, CA 90805 (562) 272-7231

____________________________

CONNECTICUT Karen Bassett, MS, OTR/L 145 Wormwood Road Fairfield, CT 06824 (203) 581-4028 Torrey Morse 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-4865

____________________________

WASHINGTON, DC David Goch 1747 Pennsylvania Ave. NW Washington, DC 20006 (202) 785-9500 David S. Lieberman 1747 Pennsylvania Avenue NW Suite 1000 Washington, DC 20006 (202) 785-9500 Dr Mitchell-Shead Program Analyst 810 Vermont Avenue NW Washington, DC 20420 (202) 461-1719

____________________________

DELAWARE Greg Johnson 5037 Morgans Way Laurel, DE 19956 (302) 381-2670

____________________________

FLORIDA Carlos Abella 27553 Cashford Circle Wesley Chapel, FL 33544 (813) 631-9700 Courtney Beach 22 Iroquis Trail Ormond Beach, FL 32174 (386) 235-7384 Vilma Cedoz 3191 Maguire Blvd. S233 Orlando, FL 32803 (407) 204-7633 Lisa Crisalli 3936 SE 20th Ave Keystone Heights, FL 32656 (352) 339-2039 Juliette Delgado 300 Hollywood Way Hollywood, FL 33021 (954) 579-3234 Stephen A. Emerson 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180 Lori Grismore 8031 Brien Green Way Temple Terrace, FL 33637 (813) 396-0728 Judi Hamelburg 1031 Ives Dairy Rd. Suite 228 N. Miami Beach, FL 33179 (305) 770-0747 Robert Holcomb 32347 County Road 473 Suite B Leesburg, FL 34788 (352) 636-1801 Todd Keanan 13000 Bruce B. Downs. Blvd.

Tampa, FL 33612 (813) 972-2000 Dave Krieger 9315 Hunters Park Way Tampa, FL 33647 (800) 738-9967 Ginger H. Le 27553 Cashford Circle Suite 101 Wesley Chapel, FL 33544 (813) 631-9700 Vera Moffitt-Scott 2610 N 19th Street Tampa, FL 33605 (813) 766-9746

Jan–Mar 2020

57

NMEDA ASSOCIATE MEMBERS Ferenc Moricz 5914 Jet Port Industrial Blvd.

Tampa, FL 33634 (813) 890-8809

Jacqueline Valme 747 South Eighth Street Suite D Griffin, GA 30224 (770) 229-6498

IOWA Andy Nelson 301 West North Street Richland, IA 52585 (641) 242-0600

Eilif L. Olesen 12700 66 Street North #1128 Largo, FL 33773 (727) 424-7485

____________________________

Perry Ressler 980 Hwy 18 East Britt, IA 50473 (352) 552-6674

Stephen Sundarrao 4202 E. Fowler Avenue ENB 118 Tampa, FL 33620 (813) 974-5346 Rod Synovec 219 Ashley Road Mascotte, FL 34753 (407) 716-0465 Mike Thacker 1475 W Cypress Creek Road Suite 300 Ft. Lauderdale, FL 33309 (954) 475-5904 Dorothee Zuleger 2905 Abbey Ct. Winter Park, FL 32792 (407) 237-3099

____________________________

GEORGIA Matt Abisamra 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 350-7722 Brian Adkins PO Box 425 Grayson, GA 30017 (770) 676-7337 Dan Allison, MS OTR/L, ATP, CDRS 2020 Peachtree NW Attn.

Assistive Technology Div. Atlanta, GA 30309 (404) 350-7763

ILLINOIS Anne Hegberg 26W171 Roosevelt Road Wheaton, IL 60187 (630) 909-6080

James Wooldridge 500C South Lewis Lane Carbondale, IL 62948 (618) 453-2331

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INDIANA Mason Campbell 9531 Valparaiso Court Indianapolis, IN 46268 (317) 879-8940 Susan Fassett 63558 Peppermint Road North Liberty, IN 46554 (574) 647-2634

Mark Richmann 1111 West San Marnan Drive Waterloo, IA 50701 (866) 550-4551 Bill Siebert 56504 Gillen Avenue Glenwood, IA 51534 (402) 679-4058

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KENTUCKY Catherine I. Greene OTR/L, CDRS 3800 Nicholasville Road Apt. 13231 Lexington, KY 40506 (859) 797-6889

Suzanne HardestyPritchard 4740 Kingsway Drive Indianapolis, IN 46205 (317) 721-8636

MaryFrances Gross 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142

Kathy Kachanoski 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938

LOUISIANA Lee Carricut 224 East Pinhook Rd. Lafayette, LA 70501 (337) 289-3004

Mary Ellen Keith 18 Wilson Drive Carmel, IN 46032 (317) 696-0405 Carmen Palanca 1156 Ridgeview Ct. Avon, IN 46123 (317) 660-6506

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Rev. Julius Lee, CBT President 2910 Seine Street New Orleans, LA 70114 (504) 450-4014 Michael K Shipp 1340 Mitcham Orchard Road Ruston, LA 71270 (318) 245-7361

John Anschutz 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 350-7720

Jeff Perron 2430 Lingerman Way Avon, IN 46123 (317) 329-2115

Lakisha Gray 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 350-7720

Eva Richardville 311 N. Airport Office Park Ft. Wayne, IN 46285 (260) 417-8399

James Kennedy 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 367-1296

Russell Schimmell OTR CDRS 3701 Bellemeade Avenue Evansville, IN 74414 (812) 492-0645

Patrick DeNobrega 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495

Craig Vyhnanek 414 E Beaver St. Morocco, IN 47963 (708) 932-5328

MASSACHUSETTS Eugene Blumkin 600 Washington Street Boston, MA 02211 (617) 204-3721

Rajesh Pagadala 3586 Riverside Drive Macon, GA 31210 (478) 279-1885

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58

NMEDA Circuit Breaker

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MARYLAND Elin Davis 4720 Montgomery Ln Bethesda, MD 20814 (800) 729-2682

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Cabot Smith 100 Newark Street Haverhill, MA 01832 (978) 374-4530 Joe Sok 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 Tricia/Mark Whitehouse 250 Milton St., #LL002 Dedham, MA 02026 (781) 329-6656

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MICHIGAN Michael Blasius 26261 Evergreen Road, Suite 300 Southfield, MI 48076 (248) 351-0149 Aisha Hedwood PO Box 48561 Oak Park, MI 48237 (313) 719-4335 Derrick Hedwood PO Box 48561 Oak Park, MI 48237 (313) 719-4335 George Hicks 4345 Teal Road Petersburg, MI 48270 (734) 279-9345 C Kerry Jones 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226 Danton Lloyd PO Box 241 Okemos, MI 48805 (517) 349-7990 Kelby Lloyd P.O. Box 241 Okemos, MI 48805 (517) 349-7990 Patrick Zeiser 5005 Plainfield Ave NE Suite 400 Grand Rapids, MI 49525 (616) 447-2293

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MINNESOTA Sherri Johnson 2040 Frontage Road South Waite Park, MN 58387 (877) 327-3533 Jim Kopp 11100 Wayzata Blvd Suite 801 Minnetonka, MN 55305 (952) 656-7527

NMEDA ASSOCIATE MEMBERS David Yount 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922

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MISSOURI David Adams 334 Buckington Street St. Peters, MO 63376 (636) 294-1762 Bruce Autry 2816 Ginger Drive West Plains, MO 65775 (417) 274-2778 Joe Micko 233 S Patterson Avenue Springfield, MO 65802 (417) 829-5866 Kimberley Weishaar 3011 Baltimore Avenue Kansas City, MO 64108 (816) 751-7970

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MONTANA Kaitlyn Radi 1876 Songbird Dr. Billings, MT 59101 (406) 855-2673

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NEVADA Warren Vinzant 9105 Hummer Drive Reno, NV 89521 (510) 317-1775

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NEW JERSEY Carrie Monagle 2381 Lawrenceville Road Lawrenceville, NJ 08648 (609) 896-9500 Gene Morton 1635 Marconi Road Wall Twsp, NJ 07719 (732) 539-5393

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NEW MEXICO Phillip Holmes 2035 Corbett Dr. Las Cruces, NM 88001 (575) 521-1006 ____________________________

NEW YORK Gail Babirad PO Box 540 Kinderhook, NY 12106 (800) 987-2753 Jurgen Babirad Post Office Box 540 Kinderhook, NY 12106 (800) 987-2753

Royce Burns Sr. 258 Van Keuren Avenue Pine Bush, NY 12566 (845) 361-1244 Linda Farrell 210 Rabie Road Averill Park, NY 12018 (518) 577-4447 Karen Fitzgerald 1350 Deer Park Avenue North Babylon, NY 11703 (631) 667-9642 John Lorenzetti, OTR/L, CDI, DRS 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198 Brian McLane 29 Rockefeller Blvd.

Rensselaer, NY 12144 (518) 426-8850 Carrie Meher 28 Eastern Ave Watervliet, NY 12189 (518) 248-2125 Raanan Zidile 1642 Coney Island Aveue Brooklyn, NY 11230 (718) 414-2457

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NORTH CAROLINA Cyndee Crompton 605 Cabaret Rd. McLeansville, NC 27301 (336) 697-7841 Ryan Dulina 3614 US 74 Unit 1 Wingate, NC 28174 (704) 839-0492 Mike Edwards NC Div of Vocational Rehabilitation 5501 Executive Center Dr, Suite 101 Charlotte, NC 28212 (704) 568-8804 Liz Green 200 First Avenue N.W. #505 Hickory, NC 28601 (866) 672-9466 Mike Savicki 17615 John Connor Rd Cornelius, NC 28031 (704) 905-9628 Ziad K Wakim 2505 Viceroy Drive Units N1 N2 Winston Salem, NC 27012 (336) 682-8383

Dexter Warren 2720 North Main Street Newton, NC 28658 (828) 464-9738

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OHIO Christina Duncan 455 Rushmore Drive Richmond Heights, OH 44143 (601) 613-1535 Greg Hart 3101 West Tech Road Miamisburg, OH 45342 (937) 885-6786 Douglas Morr 7001 Buffalo Parkway Columbus, OH 43229 (614) 888-4160 Paul Musso 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401 Tina Paff 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100 Debbie Szelestey 116 N. Jefferson St. 4th Floor Dayton, OH 45402 (937) 224-3033

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OREGON Juan Gonzalez 8750 NE Emerson St Portland, OR 97220 (503) 251-3865

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PENNSYLVANIA Lori Benner 30 Hope Drive EC 130 Hershey, PA 17033 (717) 531-7444 Brenda Bennett 4202 Peach Street Erie, PA 16509 (814) 833-2301 Timothy P. Brant 596 Goucher Street Johnstown, PA 15905 (877) 395-7011 Kenneth Brown 543 Davisville Rd Willow Grove, PA 19090 (215) 659-2400 Amy Lane OTR/L CDRS 3600 Forbes Avenue at Atwood Suite 3010 Forbes Tower Pittsburgh, PA 15213 (412) 864-3068

PUERTO RICO Grisselle Rivera-Ortiz Palmares de Monteverde 94 Ramal 842 Apt. 30 San Juan, PR 00926 939-246-9256

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SOUTH CAROLINA Bill Hayes 2011 Hampton Street Columbia, SC 29204 (803) 779-2011 Tom Jackman 1410-C Boston Ave. W. Columbia, SC 29170 (803) 896-6080 Brigitte King, OTR/L, CDRS, CDI 701 Grove Road Greenville, SC 29605 (864) 455-4476 Ian McClure, CDI, CDRS, CSO 4040 Hwy 17 Bypass South Suite 201 Murrells Inlet, SC 29576 (843) 652-8252 Alan B. Simmerson CDRS 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

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TENNESSEE Martha Stephenson, RN 1701 W State Line Road South Fulton, TN 38257 (731) 479-1568 Amy Palmer 1235 Fuller Rd. Dyersburg, TN 38024 (731) 446-7210

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TEXAS Sean Berry 3135 TAMU College Station, TX 77843 (979) 845-6375 Eric Bradley 3135 TAMU College Station, TX 77843 (979) 845-7492 Lance Bullard 3135 TAMU College Station, TX 77843 (979) 845-6153 Lou Dienhart PO Box 2106 Pflugerville, TX 78660 (512) 585-5911

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Jan–Mar 2020

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NMEDA ASSOCIATE MEMBERS James E. Glenewinkel 1116 E. Kingsbury Street Seguin, TX 78155 (830) 386-0446

Steven Tipton 2620 W Silver Spring Dr. Milwaukee, WI 53209 (414) 788-6280

Benjamin Mundy 5150 Broadway #604 San Antonio, TX 78205 (210) 347-5006

CANADA

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BRITISH COLUMBIA Harry Baergen 1841 Swan Road Tsawwassen, BC V4M 0A8 (778) 888-2210

F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-9541 Wendy Nieuwland 370 Bayview Drive, #100 Barrie, ON L4N 7L3 (705) 727-0319

Murray Schwartz, EVP 8221 Tristar Drive Irving, TX 75063 (214) 615-0661

Larry Bowen PO Box 78095 Northside RPO Port Coquitlam, BC V3B 4X5 (604) 996-4893

Bob Nunn 6 Ridgeview Street St. George, ON N0E 1N0 (519) 740-4801

Lynne Scott Lee 124 Citation Lane Waxahachie, TX 75165 (504) 439-1001

Lisa Kristalovich 4255 Laurel Street Vancouver, BC V52 2G9 (604) 734-1313

Susan Paszt PO Box 58 32 West Street Warkworth, ON K0K 3K0 (705) 875-2133

Chad Strowmatt 11020 Katy Freeway Suite 217 Houston, TX 77043 (713) 858-1582

Dean Robertson 3405 W 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5218

Matt Rivers 2540 Farmcrest Avenue Peterborough, ON K9L1H7 (705) 874-9220

Ken Webb PO Box 213 Coppell, TX 75019 (800) 886-4926

Lars Taylor #201 - 4710 31st Street Vernon, BC V1T 5J9 (250) 307-2387

Tamalea Stone 398 McDonnel Street Unit 4 Peterborough, ON K9H 2X4 (705) 741-7660

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VIRGINIA Craig Baker 7400 Midlothian Richmond, VA 23225 (804) 918-9601 Katie Fair 6858 Old Dominion Drive Suite 200 McLean, VA 22101 (703) 288-8260 Jennifer Lambertson 108 Dogwood Drive Fredericksburg, VA 22405 (540) 903-0619 David Martinez 3570 New Market Road Henrico, VA 23231 (804) 921-7716

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WASHINGTON Jim Speer 16212 Bothell Everett Hwy Mill Creek, WA 98120 (425) 922-0990 Benson Wong 3033 19th Avenue South Seattle, WA 98144 (206) 356-1068

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WISCONSIN Tim Schermetzler W 7366 Flambeau Point Rd. Ladysmith, WI 54848 (715) 532-0327

60

NMEDA Circuit Breaker

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MANITOBA Paul Murphy 6668 9 Hwy Selkirk, MB R1A 4G2 (866) 994-6559

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NEW BRUNSWICK Maura Dulong, OT 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876

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ONTARIO Joe Allen 830 Mill Ridge Court Port Elgin, ON N0H 2C4 (416) 254-7237 Patrick Delplancke 330 Sparks St. Place De Ville Tower C Ottawa, OH K1A 0N5 (613) 998-2189 Andre’ Amyot Place de Ville, Tour C 330 rue Sparks Ottawa, ON K1A 0N5 (613) 990-2670 Shah Baqar, OT, CDRS 20 Linsmary Court Markham, ON L6E 1L2 (416) 419-3031 Tim Danter 882 Fairway Road N Kitchener, ON N2A 0C2 (905) 330-1596

Janice Yeung 5373 Vail Court Mississauga, ON L5M 6G9 (416) 803-3811

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QUEBEC Dana Benoit 7005 de Maisonneuve West Montreal, QC H4B 1T3 (514) 487-1891 Stephanie Bois 1300, boul. Cure-Labelle Blainville, QC J7C 2N8 (450) 437-6001 Jacques Bolduc 32 Duquet Ste-Therese, QC J7E 3B4 (438) 498-8448 Nathalie Maertens 7005, boul. de Maisonneuve Ouest Montreal, QC H4B 1T3 (514) 487-1891 Alyssa Merilees 7005 boul. De Maisonneuve Quest Montreal, QC H4B 1T3 (514) 487-1891 Michel Morency 333, boul. Jean-Lesage, C-4-21 C.P. 19600, Succ. Terminus Quebec City, QC G1K 8J6 (418) 528-3597 Susan Sofer 6900 Boul Decarie Suite M170 Cote St-Luc, QC H3X 2T8 (514) 733-1414

NMEDA ASSOCIATE MEMBERS Kristian Thivierge 7005 boul. de Maisonneuve Montreal, QC H4B 1T3 (514) 487-1891 Minh-Thy Truong 7005 boul. de Maisonneve Montreal, QC H4B 1T3 (514) 487-1770

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SASKATCHEWAN Suzanne Lendvoy 2180 23rd Avenue Driver Assessment Program Regina, SK S4S 0A5 (306) 766-5968

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INTERNATIONAL

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AUSTRALIA Jeff Watters P.O. Box 421 Montrose, Vic 3765 (039) 762-2277

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CHINA Ka (Joe) Chun 130 Hip Wo Street G1F Block P, Kwam Teng Kwam Teng +852 96365171 Chu Wa Ho 130 Hip Wo Street Kowloon Hong Kong +852 62272307

IRELAND Gerry Merrick Floor 2 Block A Cookstown Court Cookstown Estate Rd Dublin D24WK28 +3530879894946

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ISRAEL Adi Adler, CEO 58 Ha”Khermesh Haifa 31000 +972-390-3903 Moshe Ofek 58 Ha”Khermesh Haifa 31000 +972-390-3903

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| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com | Jan–Mar 2020

61

DATES TO REMEMBER This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

NMEDA Board of Directors Meeting February 20, 2020 March 3, 2020 (at NMEDA Conference)

Abilities Expo - Los Angeles

February 21—23, 2020 Visit www.abilities.com/losangeles for more information.

NMEDA Annual Conference & Expo

March 3—5, 2020 Visit www.NMEDAAnnualConference.com for more information.

AOTA Conference & Expo - Boston

March 26—29, 2020 Visit www.aota.org/conference for more information.

Abilities Expo - NY Metro

May 1—3, 2020 Visit www.abilities.com/newyork for more information.

Abilities Expo - Toronto

May 29—31, 2020 Visit www.abilitiesexpotoronto.com for more information.

ADED Annual Conference - Lansing, Michigan July 24—28, 2020 Visit www.aded.net for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to katie.mcdonald@nmeda.org.

62

NMEDA Circuit Breaker

Jan–Mar 2020

63

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