July—September 2019

July—September 2019 | Volume 26 Issue 3

Life Moving Forward Mobility Awareness Tour Supply Order Form: In Pictures NEW: Mobility MY Way ...and so much more!

THE NMEDA MAGAZINE

What Ever Happened to the VMSA? Frustrations Mount in DC as VA Continues to Defy Congress See pg. 32

NMEDA.org

NEW CERTIFICATION

MASTER TECHNICIAN In recognition of the dedicated service and experience of our NMEDA Certified Technicians (NCT), we are launching a new rank of technician—the Master NCT. To be eligible to apply, candidates must provide: • •

An unexpired NCT Certificate Proof of two cumulative years of full-time employment with a NMEDA dealer member

To qualify for Master NCT, applicants must meet the following requirements within one year of application acceptance: 1. Proof of MSS hands-on training attendance within last two years or proof of completion within one year of Master NCT application acceptance 2. Proof of Braun/VMI/Revability hands-on training attendance within last two years or proof of completion within one year of Master NCT application acceptance 3. Proof of Powered Gas & Brake Secondary School training attendance within last two years or proof of completion within one year of Master NCT application acceptance 4. Proof of four unexpired ASE electives A4 (Suspension and Steering), A5 (Brakes), A6 (Electrical/Electronic systems), and G1 (Automotive Maintenance and Repair) Download an application form at www.NMEDA.com/MasterNCTApp All supporting documentation can be emailed to learning@nmeda.org or faxed to 813.962.8970.

For more details, contact: Andy Ghillyer, Director of Education & Training Andy.Ghillyer@nmeda.org | 813.264.2697

NMEDA CIRCUIT BREAKER

JUL—SEP 2019

THE NMEDA MAGAZINE

President Chad Blake

CEO

Danny Langfield

Layout, Editor & Creative Director Katie McDonald

Contributing Writers Harry Baergen Jud DeMott Andy Ghillyer Chuck Hardy Danny Langfield Katie McDonald Cheryl Parker David Parton Mike Savicki Amy Schoppman

The Circuit Breaker is published quarterly by the National Mobility Equipment Dealers Association.

3327 W. Bearss Avenue Tampa, FL 33618 For business office, advertising, and subscriptions: Tel: 813.264.2697 Toll-Free: 800.833.0427 www.nmeda.org info@nmeda.org

VOLUME 26, ISSUE 3

CONTENTS

FEATURES

COLUMNS

26 Do You Have a Preferred Learning Style?

- By Andy Ghillyer

8

Officer’s Message - By Jud DeMott

18

CEO’s Message - By Danny Langfield

28 Mobility MY Way - By Mike Savicki 32 On the Cover What Ever Happened to the VMSA? - By Amy Schoppman 42 Supply Order Form Cheat Sheet 44 Automotive Mobility Awareness Tour - By Cheryl Parker

22 Industry Advisor - By Harry Baergen 24 Canada President’s Message - By David Parton 38 QAP Straight Talk - By Chuck Hardy

ALSO 4

Board of Directors

6

Staff Directory

10 Dealer Member Directory 21

Around the Industry

48 Manufacturer Member Directory 49 Associate Member Directory 54 Dates to Remember

Subscription rates for the U.S.A. and Canada: $16.50/four issues.

Back issues are available by calling the NMEDA office.

All rights are reserved under copyright laws © 2019.

The articles published in the Circuit Breaker reflect the opinions of their authors, not NMEDA. As such, NMEDA neither takes a position on nor assumes responsibility for the accuracy of the information or statements contained therein.

NMEDA MISSION STATEMENT The mission of the National Mobility Equipment Dealers Association is to advocate and establish excellence in providing safe, reliable transportation solutions to enhance accessibility.

Jul—Sep 2019

3

BOARD OF DIRECTORS Chad Blake, President

David Parton, Canadian President

Christian Quandt, Vice President

Anne Hegberg, Associate Rep.

Ability Center 4797 Ruffner Street San Diego, CA 92111 858.541.0552 phone cblake@abilitycenter.com

Advanced Wheels of Technology, Inc. 33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Bill Koeblitz, Secretary

MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone bkoeblitz@mobilityworks.com

Jud DeMott, Treasurer

Access 2 Mobility, Inc. 12406 State Highway 155 South Tyler, TX 75703 877.254.5438 phone jud.demott@gmail.com

Gina Lewis, Manufacturer Rep. Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 866.641.0419 phone ginalewis@adapt-solutions.ca

Kevin McMahon, Manufacturer Rep.

BraunAbility P.O. Box 310 Winamac, IN 46996 800.843.5438 phone kevin.mcmahon@braunability.com

Sam Cook, Past President Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone scook@superiorvan.com

4

NMEDA Circuit Breaker

Mobility in Motion 1710 Bishop Street N., Unit 8 Cambridge, ON N1T 1T2 519.623.9930 phone david@mobilityinmotion.net

Marianjoy Rehab Hospital 26W171 Roosevelt Road Wheaton, IL 60187 630.909.6080 phone anne.hegberg@nm.org

Dennis Charvat, Rep. at Large Total Mobility Services 4785 Penn Avenue Boswell, PA 15531 330.888.9941 phone dennis@tmservices.com

Eric Mansfield, Rep. at Large

MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Catherine Martin, Rep. at Large

Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

Bob Lundin Rep. at Large IMED Mobility 200 East 1st Street Tea, SD 57064 605.498.2200 phone bob@imedmobility.com

The NEXT GENERATION Electronic Left Foot Accelerator

Technology Des igned to Help

The NEXT GENERATION of left foot accelerators has arrived.

This paradigm shift in SAFETY now requires the driver to activate the left pedal prior to each use. In addition, a separate key is required to transfer function to the left accelerator pedal. There is no need to remove the device or engage a lockout system. The system always defaults to the right side accelerator pedal. This safety feature is important when other family members need to drive or when the vehicle is being moved by someone else such as a valet or service technician. Veigel has specifically designed the Electronic Left Foot Accelerator (ELFA) for safe frequent driver change with the upmost ease.

We use only OEM proven circuits and accelerator pedals to ensure the highest quality and reliability of the entire system.

If your mobility equipment dealer is concerned about installing left foot accelerators due to insurance or liability concerns, the Veigel ELFA may be the solution.

sales@veigel-na.com

(800) 488-7688

www.veigel-na.com

November 4–7, 2019

Hosted by Advanced Wheels in East Granby, Connecticut

NMEDA MANUFACTURER SERVICE SCHOOL This NMEDA Manufacturer Service School is a convenient and cost-effective way to earn multiple training certificates during just one trip.

Don’t delay! Seats are limited and fill quickly.

MORE DETAILS COMING SOON, VISIT www.nmeda.com/MSS

NMEDA STAFF DIRECTORY Danny Langfield CEO

danny.langfield@nmeda.org

Kristen Clevidence QAP Coordinator

kristen.clevidence@nmeda.org

Doris Santiago Cruzado Membership Coordinator

doris.cruzado@nmeda.org

Andy Ghillyer

Director of Education & Training andy.ghillyer@nmeda.org

Chuck Hardy

VP of Quality Assurance & Compliance chuck.hardy@nmeda.org

Trevor Jennings

Director of Partner Relations trevor.jennings@nmeda.org

Katie McDonald

Manager of Communications & Social katie.mcdonald@nmeda.org

Marilyn Myers

Meetings & Conferences Manager marilyn.myers@nmeda.org

Amy Schoppman

Director of Government Relations amy.schoppman@nmeda.org

6

NMEDA Circuit Breaker

Plug N Play for Sienna and Pacifica Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 Phone: (973) 808-9709 Fax: (973) 808-9713 peter@DriveMasterMobility.com DriveMasterMobility.com

Independent Driving Systems Inc. 580 TC Jester Blvd.

Houston, TX 77007 Phone: (713) 864-1460 Fax: (713) 864-1469 info@IndependentDrivingSystems.com IndependentDrivingSystems.com

Introducing the New GEN-XR and PNP-70!

GEN-XR

PNP-70

The GEN-XR is our easiest to install reduced steering system. The GEN-XR allows for 0-100%, and anywhere in between, reduction to the steering. The steering effort can easily be adjusted on the fly by the dealer and locked in. The GEN-XR is a plug n play installation on the Toyota Sienna and Chrysler Pacifica only needing 3 wires to be soldered (ignition and CAN).

The Plug N Play 70 offers 70 functions for the Pacifica with a simple box that plugs into the OBD-II. The functions are controlled via a tablet. An option is available for Toyota but is not fully plug n play and thus requires tapping a few wires.

Key Features

Key Features

Plug N Play easy installation 0-100% range of reduction (and anywhere in between) Switch over to OEM steering for family members to drive Safety oriented with an advanced backup system Includes phone for adjusting effort and monitoring any errors

Plug N Play easy installation Control HVAC, Windows, Mirrors and more Small form factor

Jul—Sep 2019

7

OFFICER’S MESSAGE

“It’s YOUR NMEDA, Get Involved!”

-Bill Siebert (past NMEDA president)

By Jud DeMott

A

ny of us who have been

upper management may be insulated

programs and conferences: United

around awhile, will no doubt

from the things that you experience

Spinal, PVA, CMSA, RESNA, AOTA,

remember this famous

daily at the unit level, so let us know

ADED, APTA, and various Canadian

mantra often quoted by Bill Siebert.

how NMEDA can help. We would also

influencers/policy makers. This

Ten years ago, most of us would have

love to have your input as committee

support, along with our CAMS-HP

never guessed what our industry

members. Contact the NMEDA office

classes for therapists, have been

would look like today. And each year,

if you are interested.

very successful at raising positive

it seems to be changing exponentially faster. With all these changes, Bill’s advice is more important now than ever. And the best way for you to get involved is to contact a board

Here are some ways that your input has guided NMEDA recently:

CAP Fund Evolution The Cooperative Awareness Program

member.

(CAP) originally intended to make

Tell us your concerns and what

NMEDA a “household name.” NMEDA

you see as NMEDA priorities. We

hired a PR firm, focused on social

are serving to represent your best

media, Mobility Awareness Month,

interests, and if you don’t tell us,

and other gimmicks. This didn’t get

we just have to assume that they

NMEDA’s name recognition to the

line up with our own. I often hear

level of Hoover vacuums, but there

independent dealers say that NMEDA is being controlled by the “big guys.”

That couldn’t be further from the truth. NMEDA’s board is made up of 10 dealers, two manufacturer reps, and one associate rep. Of the 10 dealers, four are independents with no more than three locations: Dennis Charvat,

awareness for NMEDA—and this new direction came from your input.

VA Legislation and Regulations The VMSA (Veterans Mobility Safety Act) is now law. Now this is one area where you dealer members had mixed feelings. About five years ago, some of you thought that NMEDA was just wasting time and money trying to sway the VA. Others were in favor of

“

NMEDA persevered in lobbying and now we have a law that requires the VA to only use mobility vehicle dealers who subscribe to standards like our QAP.”

Christian Quandt, David Parton, and

8

me. [Our contact information is on

was a similarity… it sucked. You told

pursuing meaningful change. NMEDA

page 4.] So you independent dealers

us that was the wrong direction, so

persevered in lobbying and now we

need to communicate with us. And

now the bulk of our efforts go to

have a law that will require the VA to

you GMs, sales pros, and tech pros

making our industry more known to

only use vendors that meet or exceed

(no matter what size company you

our influencer groups. Those are the

certain quality and safety standards.

work for) need to be in touch. You

referral sources that send business

Implementation hasn’t been as swift

are the “boots on the ground” and

to our doors. We started with two

as we would like (see pg. 32), but we

we need to hear from you as to what

organizations, and are now working

can all see that the VA is dealing with

issues you are seeing. Sometimes your

with eight. We now support their

a Pandora’s Box of other problems.

NMEDA Circuit Breaker

Our patience paid off in the bill’s

lot of work to be done. But the first

will lighten the paperwork load at the

passing; now we are patiently but

phase is the actual audit process that

local dealer level is the next phase.

actively pushing for implementation.

is rolling out now. Our fiscal year is

The first attempt, QAP Express, had

July 1 through June 30. In the next 12

some serious shortcomings, but the

Quality Assurance Program

months, one-third of NMEDA locations lessons learned there will guide this

For a long time, we have heard from

will have an on-site audit, and two-

next iteration. It was at you dealers’

you that the audit program was,

thirds will have “remote” audits.

urgings that the QAP program is

at best, ineffective from both the

Even the on-site audits will have an

being revitalized. (See more about

administrative aspect and from the

advance remote aspect so that the

what you can expect on page 38.)

auditing aspect. We now have an all

on-site portion will be more efficient

new audit program, as yet unproven,

and effective. Note: It is unlikely that

but with great potential. This was a

your previous audit schedule will

complex issue and the process was

line up with your new date. But one

not as easy as throwing out the old

thing is certain, it will cost you less,

and starting over. QAP is, after all, the

and should definitely be less time

cornerstone of NMEDA’s credibility

consuming. The QAPx software that

So let’s hear some guidance from you dealers, managers, techs, and sales pros! Where do you want NMEDA’s focus and direction to be?

---

to third party funders. There is still a

NMEDA Hall of Fame Call for 2020 Nominations Do you know someone who has gone above and beyond in the Automotive Mobility Industry?

Someone who deserves recognition for their devotion to quality, innovation, and collaboration?

Visit www.nmeda.com/HallofFame to learn more about our Hall of Fame and to nominate an outstanding automotive mobility professional for the 2020 induction!

Jul—Sep 2019

9

NMEDA DEALER MEMBERS UNITED STATES

____________________________

ALABAMA Griffin Mobility 213 Chestnut Street NW Hartselle, AL 35640 (256) 751-1365 1 Gulf States Mobility 1647 Coosa River Parkway Wetumpka, AL 36092 (334) 514-6590 1,2,3 MobilityWorks 3747 Pine Lane SE Bessemer, AL 35022 (205) 426-8261 1,3 MobilityWorks 2150 Meridian Street North Huntsville, AL 35811 (234) 542-3022 1,3 Phase III Vans Inc 2015 Eastern Blvd Montgomery, AL 36117 (334) 244-1011 1 Sylacauga Handicapped Inc 1304 Talladega Hwy Sylacauga, AL 35150 (256) 249-3717 1,2,3 Team Adaptive Medical Inc 1251 Boltons Branch Drive Mobile, AL 36606 (251) 471-1088 1,3 ____________________________

ARIZONA A.D.E. Industries, Inc. 3621 S Palo Verde Tucson, AZ 85713 (520) 571-7156 1 Ability Center - Phoenix 23606 N 19th Ave Phoenix, AZ 85085 (623) 879-0800 1,3 Ability Center - Phoenix West 13765 W Auto Drive Suite 125 Goodyear, AZ 85338 (623) 242-0552 1,3 Ability Center - Tucson 4720 N La Cholla Blvd Suite 150 Tucson, AZ 85705 (520) 293-3596 1,3

10

NMEDA Circuit Breaker

United Access 1825 E Germann Road Suite 24 Chandler, AZ 85286 (877) 501-8267 1,2,3 United Access 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (877) 501-8267 1 ____________________________

ARKANSAS Mobility Centers of Arkansas LLC 712 Hwy 5 N Benton, AR 72019 (501) 794-3100 1,3 Presidential Conversions 2887 No College Ave Suite B Fayetteville, AR 72703 (479) 521-8433 1,3 Presidential Conversions 7323 Cock of the Walk Suite B N Little Rock, AR 72113 (501) 725-9070 1 Presidential Conversions East 2500 Commerce Drive Bldg A Suite B Jonesboro, AR 72401 (870) 933-7270 1 ____________________________

CALIFORNIA Ability Center 2563 N. Fordham Avenue Fresno, CA 93727 (559) 291-2563 1,3 Ability Center 3285 Santa Rosa Avenue Suite A Santa Rosa, CA 95707 (707) 575-6997 1,3 Ability Center - Inland Empire 711 S Allen St San Bernardino, CA 92408 (909) 383-3883 1,3 Ability Center - Los Angeles 2715 Seaboard Ln Long Beach, CA 90805 (562) 634-5962 1,3

Ability Center - Orange Co 11600 Western Avenue Stanton, CA 90680 (714) 890-8262 1,3

MobilityWorks 325 North Altadena Drive Pasadena, CA 91107 (626) 584-8181 1,3

Ability Center - Sacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822 (916) 392-1196 1,3

MobilityWorks 7239 Indiana Avenue Riverside, CA 92504 (951) 686-3152 1,3

Ability Center - San Diego 4797 Ruffner Street San Diego, CA 92111 (858) 541-0552 1,3

MobilityWorks 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402 1,3

Ability Center - San Luis Obispo 3548 Empleo St San Luis Obispo, CA 93401 (805) 549-7996 1,3

MobilityWorks - San Diego 8130 Parkway Drive LaMesa, CA 91942 (619) 474-4072 1

Access Options, Inc. 41545 Albrae Street Fremont, CA 94538 (408) 734-5438 1

MobilityWorks of California 890 Cowan Road Suite B Burlingame, CA 94010 (800) 225-7361 1,3

Access Options, Inc. 109 Lee Road Suite D Watsonville, CA 95076 (831) 722-6804 1,2,3

MobilityWorks of California 1300 Nord Avenue Chico, CA 95926 (800) 225-7361 1,3

AERO Mobility 1001 N. Weir Canyon Rd Anaheim, CA 92807 (714) 973-8600 1,2,3

MobilityWorks of California 120 North Diamond Street Fresno, CA 93701 (559) 268-9394 1,3

Driving Specialties of Sacramento 2216 Cemo Circle #A Rancho Cordova, CA 95670 (916) 635-2765 1

MobilityWorks of California 3127 Fite Circle Suite B Sacramento, CA 95827 (800) 225-7361 1

Economy Medical - Lifestyle Mobility 4025 Nelson Ave. Suite B Concord, CA 94520 (925) 671-4800 1

MobilityWorks of California 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402 1,3

Gary E. Colle, Inc./dba Goldenboy of San Diego 12130 Dearborn Place Poway, CA 92064 (858) 748-9414 1,3 MobilityWorks 1424 S La Cienega Blvd Los Angeles, CA 90035 (310) 432-0700 1,3 MobilityWorks 1822 Embarcadero Avenue Oakland, CA 94606 (234) 542-3022 1

Modesto Mobility Center Inc 1025 Lone Palm Avenue Suite 5A-B Modesto, CA 95351 (209) 577-1069 1,3 SACVANS Mobility 5821 Florin Perkins Road Sacramento, CA 95828 (916) 381-8267 1 ____________________________

COLORADO Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Freedom Mobility Inc. 4750 S Santa Fe Circle 5 Englewood, CO 80110 (720) 722-2680 1,3 Frontier Access & Mobility Systems, Inc. 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267 1 Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435 1

DELAWARE MobilityWorks 1010 Contractors Way Bear, DE 19701 (302) 613-7555 1 True Mobility Inc 773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110 1 ____________________________

FLORIDA

Mobility Transportation Systems 4010 East Hillsborough Avenue Tampa, FL 33610 (813) 246-9116 1,2,3

MobilityWorks 8706D East Broadway Avenue Tampa, FL 33619 (813) 628-4255 1,3

MobilityWorks 20354 US Hwy 27 Clermont, FL 34715 (352) 322-2256 1,3

Ocean Conversions & Mobility 750 East Sample Road Bldg 1 Suite 3 Pompano Beach, FL 33064 (954) 942-6033 1,2,3

MobilityWorks 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028 1

Ocean Conversions of Fort Myers Inc 5751 Zip Drive Ft. Myers, FL 33905 (239) 936-6333 1,2,3

MobilityWorks 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900 1

P&A Mobility Enterprises Inc 320 Cortez Road West Bradenton, FL 34207 (941) 739-5596 1

United Access 6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267 1

Active Mobility and Design, Inc. dba Buddys Holiday Mobility 6144 S US Highway 1 Fort Pierce, FL 34982 (772) 465-9600 1,3

United Access 9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033 (877) 501-8267 1,2,3

Advanced Driving Systems, Inc. 662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300 1,2,3

MobilityWorks 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111 1,3

Phase III Mobility 130 Industrial Pkwy Pensacola, FL 32505 (850) 378-8914 1

United Access 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267 1,2,3 ____________________________

Custom Mobility 7199 Bryan Dairy Road Largo, FL 33777 (727) 539-8119 1

MobilityWorks 1925 10th Ave N Unit 1 Lake Worth, FL 33461 (561) 586-1997 1,3

In Motion Mobility LLC 2201 NW 102 Place #1 Doral, FL 33172 (786) 534-2046 1,3

MobilityWorks 8203 Ulmerton Road Largo, FL 33771 (727) 521-4248 1,3

Piper Medical Mobility & Accessibility 1885-B NE 149th Street North Miami, FL 33181 (305) 940-2030 1,3

CONNECTICUT Advanced Wheels of Technology, Inc. 33 Bradley Park Road East Granby, CT 6026 (860) 653-8064 1,2,3 Advanced Wheels of Technology, Inc. 650 Coe Avenue Suite 2 East Haven, CT 6512 (203) 800-8064 1 CT Mobility/Columbia Ford Inc. 234 Route 6 Columbia, CT 6237 (860) 922-7482 1 MobilityWorks 104 Pitkin Street E. Hartford, CT 6108 (860) 282-8202 1,3 Wheelchair Getaways 32 Stony Hill Rd. Bethel, CT 6801 (203) 790-9998 1 ____________________________

Kempf Inc 5532 56th Commerce Park Blvd.

Tampa, FL 33610 (813) 630-0409 1,3 Mike Erdman Mobility 4650 US Highway 520 Cocoa, FL 32926 (321) 636-8887 1

MobilityWorks 5201 NW 77th Ave Suite 100 Miami, FL 33166 (305) 234-0071 1,3 MobilityWorks 7265 SW 62nd Ave Unit 1 Ocala, FL 34476 (352) 300-1173 1

Mobility America 5130 Hwy 98 N Lakeland, FL 33809 (863) 816-1513 1

MobilityWorks 7444 Narcoossee Road Unit 406 Orlando, FL 32822 (407) 674-8778 1,3

Mobility Express 4320 US Highway 19 New Port Richey, FL 34652 (727) 849-0262 1

MobilityWorks 364 Destination Daytona Lane Ormond Beach, FL 32137 (386) 586-5495 1,3

Mobility Express Inc 7910 Ulmerton Road Largo, FL 33771 (727) 556-2917 1

MobilityWorks 1505 Capital Circle NW Tallahassee, FL 32303 (850) 224-4383 1

Team Adaptive 3618 N Pace Blvd Pensacola, FL 32505 (850) 332-1688 1,3 Team Adaptive Inc 1201 Harrison Avenue Panama City, FL 32401 (850) 522-0059 1 The Mobility Store LLC 915 N Florida Ave Lakeland, FL 33801 (863) 688-3900 1 ____________________________

GEORGIA Adaptive Driving Solutions 3027 Riverwatch Parkway Augusta, GA 30907 (706) 364-2688 1,2,3 Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd Athens, GA 30606 (706) 353-1099 1,3

Jul—Sep 2019

11

NMEDA DEALER MEMBERS MobilityWorks 3700 Dekalb Technology Pkwy Atlanta, GA 30340 (470) 427-0696 1,3

MobilityWorks 23855 W Andrew Road Plainfield, IL 60585 (888) 473-5402 1,3

MobilityWorks 1255 Kennestone Circle Suite 100 Marietta, GA 30066 (800) 444-9100 1,3

MobilityWorks 155 East North Avenue Villa Park, IL 60181 (888) 473-5402 1,3

MobilityWorks 3938 Ogeechee Road Savannah, GA 31405 (912) 233-1050 1 Quail Country Customs 731 South Westover Blvd Albany, GA 31707 (229) 432-7258 1 Quail Country Customs Inc 2635 Hwy 247 Connector Byron, GA 31008 (478) 956-1225 1

Personal Mobility 706 W Bradley Avenue Champaign, IL 61820 (217) 398-1188 1,3 Personal Mobility 7611 N Harker Drive Peoria, IL 62702 (309) 966-3089 1,3 Personal Mobility 2924 N Dirksen Parkway Springfield, IL 62702 (217) 544-2699 1,3

R & R Van Lift Sales & Service 2130 Sigman Road Conyers, GA 30012 (770) 483-0767 1,2,3 ____________________________

Southern Bus and Mobility 12950 Koch Lane PO Box 37 Breese, IL 62230 (618) 526-4131 1,3 ____________________________

HAWAII

INDIANA

Soderholm Mobility 2044 Dillingham Blvd Honolulu, HI 96819 (808) 834-1417 1,3 ____________________________

Superior Van & Mobility 3414 Interstate Drive Evansville, IN 47715 (855) 208-5576 1,3

IDAHO Karl Tyler’s Mobility Solutions 2301 3rd Avenue North Lewiston, ID 83501 (208) 746-9801 1 ____________________________

Superior Van & Mobility 13095 Parkside Drive Fishers, IN 46038 (317) 436-6722 1,3

IOWA Mobility Centers of Iowa LLC 3450 SE Miehe Drive Suite 1 Grimes, IA 50111 (515) 986-3010 1,3 Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159 1,3 ____________________________

KANSAS Banner Mobility Resources Inc. 231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070 1 Jay Hatfield Mobility LLC 200 S East Avenue Columbus, KS 66725 (800) 545-4227 1 Jay Hatfield Mobility LLC 11922 East Kellogg St. Wichita, KS 67207 (620) 429-2636 1 Kansas Truck Mobility 8846 West Monroe Circle Wichita, KS 67209 (316) 722-4291 1 United Access 7921 Bond St Lenexa, KS 66214 (877) 501-8267 1,3 ____________________________

KENTUCKY

ILLINOIS

Superior Van & Mobility 5410 South Madison Avenue Indianapolis, IN 46227 (855) 208-5576 1,3

Superior Van & Mobility 1180 East New Circle Road Lexington, KY 40505 (855) 208-5576 1,3

Alternative Mobility Solutions, Inc. dba AMS Auto 1340 Cobblestone Way Woodstock, IL 60098 (815) 527-7297 1,3

Superior Van & Mobility 4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628 (855) 208-5576 1,3

Superior Van & Mobility LLC 1506 Lakeshore Court Louisville, KY 40223 (855) 208-5576 1,3 ____________________________

MobilityWorks 9207 N Milwaukee Ave Niles, IL 60714 (847) 673-4300 1,3

Superior Van and Mobility Fort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (855) 208-5576 1,3 ____________________________

LOUISIANA

12

NMEDA Circuit Breaker

Crescent Vans, Inc. 2424 Hickory Ave Metairie, LA 70003 (504) 738-2634 1,3

FastServ Medical Bossier 1329 Driftwood Drive Bossier City, LA 71111 (318) 741-9586 1,3 Fastserv Medical Monroe 112 Summer Lane West Monroe, LA 71291 (318) 396-3366 1,3 Superior Van & Mobility 12329 Industriplex Blvd Baton Rouge, LA 70809 (855) 208-5576 1,3 Superior Van & Mobility 1901 Westbank Expressway Suite 500 Harvey, LA 70058 (855) 208-5576 1 ____________________________

MAINE Advanced Modifications Inc. 1766 Hammond Street Hermon, ME 04401 (207) 848-8226 1,3 MobilityWorks 32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664 1,3 ____________________________

MARYLAND Auto Assist Inc 5002 Lehigh Road College Park, MD 20740 (301) 699-2238 1 BEDCO Mobility 6300 Falls Rd Unit 2 Baltimore, MD 21209 (410) 825-1440 1 Koons Ford of Annapolis 2540 Riva Road Annapolis, MD 21401 (410) 224-2100 1,3 MobilityWorks 11409 Maryland Avenue Beltsville, MD 20705 (301) 595-4466 1,3 MobilityWorks 2601 N Rolling Road Windsor, MD 21244 (443) 384-0080 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Oneness Mobility Services 7701 Penn Belt Drive Forestville, MD 20747 (301) 568-6686 1,2,3 The Customizers, Inc. 14133 Pennsylvania Ave Hagerstown, MD 21742 (301) 797-7727 1 Total Mobility Services Inc 5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840 1,3 ____________________________

MASSACHUSETTS Adaptive Mobility Equipment, Inc. 1551 Fall River Ave Seekonk, MA 02771 (508) 336-2556 1,3 MobilityWorks 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605 1,3 MobilityWorks 333 Boston Providence Highway Bldg C Norwood, MA 02062 (781) 278-8885 1,3 MobilityWorks 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650 1,3 ____________________________

MICHIGAN Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100 1 Advantage Mobility Outfitters, Inc. 33073 Michigan Avenue Wayne, MI 48184 (734) 595-4400 1,3 Clock Mobility 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400 1,2,3 Clock Mobility 587 W Blue Star Drive Traverse City, MI 49684 (231) 943-9890 1

Clock Mobility - Lansing 5540 S Pennsylvania Ave Suite 11 Lansing, MI 48911 (517) 272-4488 1 Creative Mobility Group, Inc. 7740 Clyde Park Avenue SW Byron Center, MI 49315 (616) 583-9730 1 Creative Mobility Group, Inc. 32217 Stephenson Hwy Madison Heights, MI 48071 (248) 577-5430 1,3 MobilityWorks 1604 East 14 Mile Road Madison Heights, MI 48071 (888) 473-5402 1,3 MobilityWorks 8175 Gratiot Road Saginaw, MI 48609 (888) 473-5402 1,3 ____________________________

MINNESOTA Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681 1 Cummings Mobility 2511 West Hwy 13 Burnsville, MN 55337 (952) 435-8889 1 Cummings Mobility 2940 Rice St. Little Canada, MN 55113 (651) 633-7887 1 Cummings Mobility Conversions & Supply Inc. 6540 Jansen Ave NE Albertville, MN 55301 (763) 497-0103 1,2,3 IMED Mobility Inc 1915 County Road C Roseville, MN 55113 (651) 635-0655 1,2,3 ____________________________

MISSISSIPPI Handicapable Vans Inc 5516 North State Street Jackson, MS 39206 (601) 981-0042 1,2,3

J’s Mobility Unlimited Inc 3880 Flowood Drive Flowood, MS 39232 (601) 939-2112 1,2,3 Mobility Systems Inc 2857 Oak Grove Road Hattiesburg, MS 39402 (601) 264-0609 1,2,3 Team Adaptive Inc 978 Tommy Munro Drive Biloxi, MS 39532 (228) 388-5700 1,3 Total Mobility Concepts LLC 1204 South Gloster Street Tupelo, MS 38801 (662) 269-2068 1 ____________________________

MISSOURI DW Auto & Home Mobility Specialties 1208 N Garth Ave Columbia, MO 65203 (800) 568-2271 1,2,3 Jay Hatfield Mobility LLC 1115 SW Oldham Parkway Lee Summit, MO 64081 (620) 429-2636 1 Southern Bus & Mobility Inc 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700 1 United Access 753 S Kingshighway St Cape Girardeau, MO 63703 (877) 501-8267 1

United Access 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267 1,2,3 ____________________________

NEBRASKA Mobility Centers of Nebraska LLC 4044 S 60th Street Omaha, NE 68117 (402) 991-2555 1,3 Mobility Motoring 7222 South 142nd Street Omaha, NE 68138 (402) 884-3333 1,3 Superior Van & Mobility 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826 1,3 Wheelchair Vans of Kohlls 12739 Q Street Omaha, NE 68137 (402) 895-6812 1 ____________________________

NEVADA Ability Center - Las Vegas 6001 S Decatur Blvd Suite N Las Vegas, NV 89118 (702) 434-3030 1,3 MobilityWorks 2100 S. Decatur Blvd Las Vegas, NV 89102 (702) 876-9606 1,3 ____________________________

NEW HAMPSHIRE

United Access 618 Jackson St Columbia, MO 65203 (877) 501-8267 1,3

MobilityWorks 54 Wentworth Avenue Londonderry, NH 03053 (603) 437-4444 1,2,3

United Access 980 S Highway Dr Fenton, MO 63026 (877) 501-8267 1

New England Motor Car Co Inc 13 River Road Hudson, NH 03051 (603) 888-1207 1,3 ____________________________

United Access 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267 1,3 United Access 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267 1,3

NEW JERSEY Brunswick Automotive Professionals 1490 US 1 North North Brunswick, NJ 08902 (732) 545-6300 1,3

Jul—Sep 2019

13

NMEDA DEALER MEMBERS Drive-Master 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709 1,2,3

Boulevard Van City 2708 Niagara Falls Blvd Wheatfield, NY 14304 (716) 731-4335 1,3

FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900 1

Bussani Mobility 500 Central Ave Bethpage, NY 11714 (516) 938-5207 1,3

MobilityWorks 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402 1,3

Bussani Mobility 501 Concord Avenue Mamaroneck, NY 10543 (914) 835-8267 1,3

MobilityWorks 5105 New Jersey Route 33 Farmingdale, NJ 07727 (888) 473-5402 1,3

Bussani Mobility Team - East, LLC 401 E Middle Country Road Smithtown, NY 11787 (631) 240-4128 1

MobilityWorks 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350 1,3 MobilityWorks 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402 1,2,3 ____________________________

NEW MEXICO United Access 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267 1,2,3 ____________________________

NEW YORK Abilities Unlimited of NY, Inc. 90 E Jefryn Blvd Deer Park, NY 11729 (800) 664-8434 1,2,3 Advance Mobility Plus Inc 847 East 43rd Street Brooklyn, NY 11210 (718) 253-1212 1 Agor Enterprises - Syracuse 1241 Erie Blvd W Syracuse, NY 13204 (315) 510-4272 1 Agor Enterprises, Inc 951 Panorama Trail South Rochester, NY 14625 (585) 385-2556 1

14

NMEDA Circuit Breaker

Captain Vantastic 56 Main Street Esopus, NY 12429 (845) 384-6207 1 Fenton Mobility Products Inc. 26 Center Street Randolph, NY 14772 (716) 484-7014 1 Main Mobility 9580 Main Street Clarence, NY 14031 (716) 759-6811 1,2,3 MobilityWorks 1892 Central Avenue Suite 25 Albany, NY 12205 (888) 473-5402 1,3

NORTH CAROLINA Care Solutions 110 B Edney Street Hendersonville, NC 28792 (828) 698-9844 1 Helping Wheels Mobility & Conversions 1078 Tunnel Road Suite F - Box 6 Asheville, NC 28805 (828) 552-3900 1 Ilderton Conversion Company 701 South Main Street High Point, NC 27260 (336) 841-2020 1,2,3 Ilderton Conversion of Asheville 35 Dogwood Road Asheville, NC 28806 (828) 670-1111 1,3 Ilderton Conversion of Charlotte 1424 Archdale Drive Charlotte, NC 28210 (704) 523-2022 1,3 MobilityWorks 4025 Queen City Drive Charlotte, NC 28208 (704) 399-0900 1,3 MobilityWorks 4012 Dearborn Place NW Concord, NC 28027 (704) 886-0868 1

MobilityWorks 3560 Sheridan Drive Buffalo, NY 14226 (716) 342-3530 1,3

Stalls Medical Inc dba Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513 (919) 233-0732 1

Tims Trim Inc 25 Bermar Park Rochester, NY 14624 (585) 429-6270 1,2,3

Van Products 2521 Noblin Road Raleigh, NC 27604 (919) 878-7110 1,3

United Access 72 Hinchey Rd Rochester, NY 14624 (877) 501-8267 1

Van Products 394A Green Meadow Drive Wilmington, NC 28405 (910) 793-5661 1 ____________________________

United Access 2211 Erie Blvd E Syracuse, NY 13224 (877) 501-8267 1 ____________________________

OHIO Columbus Mobility Specialists, LLC 6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996 1,2,3

Key Mobility Services 1944 US State Route 68 North Xenia, OH 45385 (937) 374-3226 1 M.C. Mobility Systems 214 Valley St Dayton, OH 45404 (937) 222-5001 1,3 M.C. Mobility Systems, Inc.Evendale 10691 Reading Rd Evendale, OH 45241 (513) 469-8220 1,3 Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street Marietta, OH 45750 (800) 690-4950 1,2,3 MobilityWorks 810 Moe Drive Akron, OH 44310 (888) 473-5402 1,3 MobilityWorks 12117 Princeton Pike Cincinnati, OH 45246 (888) 473-5402 1,3 MobilityWorks 1020 Laskey Road Toledo, OH 43612 (888) 473-5402 1,3 ____________________________

OKLAHOMA Handicapped Vehicle Services Unlimited 7215 East 46th Street Tulsa, OK 74145 (918) 622-8400 1 United Access 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267 1,3 ____________________________

OREGON Ability Center 9740 SW Wilsonville Road Suite 250 Wilsonville, OR 97070 (971) 224-5895 1,3 Ability Center - Eugene 3574 Marcola Road Springfield, OR 97477 (541) 726-4001 1,3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

R & J Mobility Service LLC 4938 Crater Lake Avenue Medford, OR 97504 (541) 245-4846 1,3 R & J Mobility Services LLC 200 Hawthorne Avenue SE Salem, OR 97301 (503) 838-5520 1,2,3 United Access 12905 NE Airport Way Portland, OR 97230 (877) 501-8267 1,3 United Access 4347 NW Yeon Ave Portland, OR 97210 (877) 501-8267 1,2,3 ____________________________

PENNSYLVANIA Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004 1,2,3 Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900 1,2,3 MITS Corp 11448 North Main Street Extention Glen Rock, PA 17327 (800) 243-6487 1 MobilityWorks 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402 1,2,3 MobilityWorks 1012 Seco Road Monroeville, PA 15146 (888) 473-5402 1,3 MobilityWorks 925 South Trooper Road Norristown, PA 19403 (888) 473-5402 1,2,3 Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061 1 Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065 1,3

Total Mobility Services 7917 Derry Street Suite 124 Harrisburg, PA 17111 (800) 558-7408 1,3 Total Mobility Services Inc 4785 Penn Avenue PO Box 7 Boswell, PA 15531 (814) 629-9935 1,2,3 ____________________________

PUERTO RICO Equipos Pro Impedidos De P.R., Inc. Carr #1 Int R796 Km 10.4 Bo. Bairoa La 25 Caguas, PR 00725 (787) 746-7667 1,3 ____________________________

SOUTH CAROLINA Ilderton Conversion of Charleston LLC 8550 Rivers Avenue North Charleston, SC 29406 (843) 576-0414 1,3 Mobility of Charleston dba Mobility Supercenter 932 Savannah Hwy. Charleston, SC 29407 (843) 225-6760 1 Mobility Supercenter 11816 Hwy 17 Bypass Murrells Inlet, SC 29576 (843) 651-3334 1 MobilityWorks 3624 Fernandina Road Columbia, SC 29210 (803) 828-5754 1 MobilityWorks 563 Woodruff Road Greenville, SC 29607 (864) 293-7171 1 ____________________________

SOUTH DAKOTA IMED Mobility (Mobility Sales & Rental) 200 East 1st Street Tea, SD 57064 (605) 498-2200 1 ____________________________

TENNESSEE Apple Independence Mobility 1750 Lee Seminary Road Cookeville, TN 38506 (877) 528-5788 1

Adaptive Driving Access Pasadena 3430 E Sam Houston Parkway S Pasadena, TX 77505 (281) 487-1969 1,2,3

MobilityWorks 1325 Mackey Branch Drive Chattanooga, TN 37421 (423) 308-8267 1,3

American Lift Aids 2310 Calder Ave Beaumont, TX 77702 (409) 832-3400 1,2,3

MobilityWorks 1015 S Water Avenue Gallatin, TN 37066 (651) 451-7373 1

American Lift Aids, Inc. 2407 W Southwest Loop 323 Tyler, TX 75701 (903) 581-8844 1,2,3

MobilityWorks 173 Industrial Drive Lavergne, TN 37086 (615) 280-5058 1,3

Lift Aids Inc 1500 Westpark Way Euless, TX 76040 (817) 835-0035 1,2,3

Superior Van & Mobility LLC 10640 Braden Dickey Lane Knoxville, TN 37932 (855) 208-5576 1,3

MobilityWorks 239 Commercial Drive Buda, TX 78610 (512) 295-3800 1,3

United Access 2165 Hillshire Cir Memphis, TN 38133 (877) 501-8267 1,3 ____________________________

MobilityWorks 2110 N Beach Ft Worth, TX 76111 (866) 211-8267 1,3

TEXAS Access2Mobility, Inc. 12406 State Highway 155 South Tyler, TX 75703 (903) 592-6760 1,3 Adaptive Driving Access College Station 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676 1,3 Adaptive Driving Access Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922 1 Adaptive Driving Access Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100 1,2,3 Adaptive Driving Access McAllen 120 North 20th McAllen, TX 78501 (956) 971-0001 1

MobilityWorks 4150 Interstate 30 Mesquite, TX 75150 (972) 270-7114 1,3 MobilityWorks 6473 DeZavala Road San Antonio, TX 78249 (210) 697-8884 1,2,3 MobilityWorks 2700 Franklin Avenue Waco, TX 76710 (254) 754-2700 1 MobilityWorks of Texas 16262 IH 35 North Selma, TX 78154 (210) 718-0055 1,3 Open Road Mobility 6669 Canyon Drive Amarillo, TX 79110 (806) 353-2747 1 Open Road Mobility 7411 82nd Street Lubbock, TX 79424 (806) 771-5873 1,2,3

Jul—Sep 2019

15

NMEDA DEALER MEMBERS Texas Mobility Services, LLC dba Texas Adaptive Aids 701 Bearcat Road Unite B Aledo, TX 76087 (817) 394-3914 1,3 United Access 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267 1,3 United Access 8736 Gateway East Suite B El Paso, TX 79907 (877) 501-8267 1 United Access 15301 Interstate 35 Ste A Pflugerville, TX 78660 (877) 501-8267 1,3 United Access 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267 1,2,3 ____________________________

MITS of VA 2075 W Main Street Waynesboro, VA 22980 (540) 932-7300 1 Mobility of Norfolk dba Mobility Supercenter 3301 N. Military Hwy. Norfolk, VA 23518 (757) 201-7495 1 Mobility Plus Inc of Virginia 763 Union Street Salem, VA 24153 (540) 389-3400 1,3 MobilityWorks 5751 General Washington Drive Alexandria, VA 22312 (234) 542-3022 1 MobilityWorks 6059 Virginia Beach Blvd Norfolk, VA 23502 (757) 455-9889 1,3

UTAH

MobilityWorks 232 East Belt Blvd Suite 100 Richmond, VA 23224 (804) 233-8267 1,3

United Access 9082 S 300 W Sandy, UT 84070 (877) 501-8267 1 ____________________________

PC Industries, Inc. dba Mobility Supercenter 7450 Midlothian Turnpike North Chesterfield, VA 23225 (804) 231-7774 1,2,3

VERMONT

Priority Honda Hampton dba Priority Mobility 4115 W Mercury Blvd.

Hampton, VA 23666 (757) 838-1252 1 ____________________________

MobilityWorks 5C David Drive Essex Junction, VT 05452 (802) 878-8640 1,3 ____________________________

VIRGINIA Driver Rehabilitation Center of Excellence d/b/a DRCE Mobility Solutions 14101 Parke Long Court Suite E Chantilly, VA 20151 (703) 345-2990 1,3 Independent Lifestyles 4880 South Amherst Hwy Madison Heights, VA 24572 (434) 846-7510 1

16

NMEDA Circuit Breaker

WASHINGTON Absolute Mobility Center 21704 87th Ave SE Woodinville, WA 98072 (425) 481-6546 1,3 Goldenwest Mobility 1815 E Francis Ave Spokane, WA 99208 (509) 484-3842 1,3 Kersey Mobility 7202 Evergreen Way Everett, WA 98203 (425) 353-6563 1,3

Kersey Mobility LLC 14640 NE 91st Street Suite A Redmond, WA 98052 (425) 406-8484 1 Kersey Mobility Systems Inc 6015 160th Avenue East Sumner, WA 98390 (253) 863-4744 1,2,3 ____________________________

WISCONSIN A & J Mobility 1330 Mid Valley Drive De Pere, WI 54115 (920) 632-4882 1,3 A & J Mobility 2650 Prospect Drive Eau Claire, WI 54703 (715) 874-6630 1,3 A & J Mobility 4125 Terminal Drive McFarland, WI 53558 (608) 579-1500 1,3 A & J Mobility 333 Washington Street Valders, WI 54245 (920) 775-9333 1,2,3 A & J Vans, Inc. dba A & J Mobility 3058 Helsan Drive Richfield, WI 53076 (800) 517-1024 1,3 Advantage Mobility & Services LLC dba. GT Mobility – Stevens Point 2833 Stanley Street Stevens Point, WI 54481 (715) 341-2712 1 MobilityWorks N8 W22195 Johnson Drive Ste 130 Waukesha, WI 53186 (888) 473-5402 1,3 ____________________________

WYOMING Frontier Access & Mobility Systems, Inc. 1207 E Pershing Blvd Cheyenne, WY 82001 (307) 637-7663 1

CANADA

____________________________

ALBERTA Accessible Vehicle Solutions Inc. 1231 36 Avenue NE #14 Calgary, AB T2E 6N6 (587) 319-2819 1 ECO Medical 18303 107 Avenue Edmonton, AB T5S 1K4 (780) 483-6232 1,3 Silver Cross Automotive Inc. (Calgary) 4216 54 Avenue SE Unit 60 Calgary, AB T2C 2E3 (403) 243-6300 1 Silver Cross Automotive Inc. (Edmonton) 14568-116 Ave. Edmonton, AB T5M 3E9 (844) 799-5464 1 ____________________________

BRITISH COLUMBIA Advanced Mobility Products 101-8620 Glenlyon Parkway Burnaby, BC V5J 0B6 (604) 293-0002 1 Alliance Mobility Solutions 1075 McCurdy Road Kelowna, BC V1X 2P9 (236) 420-1400 1,3 Alliance Mobility Solutions 12211 Vulcan Way #110 Richmond, BC V6V 1J7 (604) 370-7004 1,3 Can Am Mobility 158 Old Vernon Road Kelowna, BC V1X 4R2 (250) 491-0003 1,3 Island Mediquip Ltd 2258 Dorman Road Nanaimo, BC V9Z 6R4 (250) 824-0390 1 Island Mediquip Ltd 750 Enterprise Crescent Victoria, BC V8Z 6R4 (250) 634-1895 1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

Medichair Northern BC 849 2nd Avenue Prince George, BC V2L 3A6 (250) 562-8280 1 Sidewinder Conversions & Mobility Ltd. 44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082 1,2,3 Silver Cross Automotive Inc. (Victoria) 204-2657 Wilfert Road Victoria, BC V9B 5Z3 (844) 799-5464 1 Silver Cross Automotive Inc. (Burnaby) 101-8289 North Fraser Way Burnaby, BC V3N 0B9 (844) 799-5464 1 ____________________________

MANITOBA Northland Home Healthcare Products 865 Bradford Street Winnipeg, MB R3H 0N6 (204) 786-6786 1 ____________________________

ONTARIO Conval-Aid/Liftability 2600 Lancaster Road Ottawa, ON K1B 4Z4 (613) 738-2721 1 Courtland Mobility 1355 Artisans Court Unit B Burlington, ON L7L 5Y2 (800) 354-8138 1,2,3 Goldline Mobility & Conversions 762 Industrial Road London, ON N5V 3N7 (519) 453-0480 1,2,3 Mobility in Motion 1710 Bishop Street N Unit 8 Cambridge, ON N1T 1T2 (519) 623-9930 1 Northend Mobility 301 Aqueduct Street Welland, ON L3C 1C9 (905) 735-5552 1,2,

Silver Cross Automotive Inc (Ottawa) 5300 Canotek Road Unit 42 Ottawa, ON K1J 1A4 (844) 799-5464 1 Silver Cross Automotive Inc. (London) 2028 Dundas Street London, ON N5V 1R2 (844) 799-5464 1 Silver Cross Automotive Inc. (Toronto) 14 Goodmark Place Etobicoke, ON M9W 6R1 (844) 799-5464 1 Silver Cross Automotive Inc. (Waterloo) 675A Davenport Road Waterloo, ON N2V 2E2 (844) 799-5464 1,2,3 ____________________________

SMVR 2 Visions Inc 414 Blvd St Germain Ouest Rimouski, QC G5L 3N4 (418) 723-9225 1,3 TVR Technologies Inc 595 Lanaudiere Repentigny, QC J6A 7N1 (888) 919-2555 1,3 Van Action 2005 Inc 4350 Autoroute 13 Laval, QC H7R 6E9 (800) 668-8705 1,2,3 ____________________________

SASKATCHEWAN PrairieHeart Mobility 3033 Saskatchewan Drive Regina, SK S4T 1H5 (306) 584-8456 1,3

QUEBEC Adaptation 04 Inc 3025, rue Girard Trois-Rivières, QC G8Z 2M4 (819) 372-0102 1,3 Centre d Autonomie 399 Ave De La Friche Dolbeau Mistassini, QC G8L 2T3 (418) 276-8336 1,3 Centre de L’auto St-Lambert 145 Damase Breton St-Lambert de Lauzon, QC G0S 2W0 (866) 641-0419 1,3 Eureka Solutions 107-829 J-Ambroise Craig Levis, QC G7A 2N2 (866) 562-2555 1 Eureka Solutions 2755 Montee St Hubert Longueuil, QC J3Y 4H6 (866) 562-2555 1,3 Eureka Solutions 5018 Industrial Blvd Sherbrooke, QC J1R 0P4 (866) 562-2555 1,3 Handi Zone Inc. 9000 Boul Industriel Chambly, QC J3L 4X3 (514) 291-1615 1,3

Jul—Sep 2019

17

CEO’S MESSAGE

“Never Mistake Activity for Achievement”

By Danny Langfield

O

n June 7th of this year the NMEDA board of directors convened in Tampa, Florida

to engage in a three year strategic planning session. We emerged from this session with four primary goals and 17 strategies to achieve those goals.

So—how did it go?

It was a very interesting exercise, at least viewed from the staff side…in one sense, it was almost like taking a test. That’s because, prior to this meeting, as you might expect, your intrepid NMEDA staff had been working on a number of different initiatives and planning for many others. These were all undertaken with the presumption that they aligned with what our board members believe are priorities for the association. But do they? There we were, all together in Tampa, asking our leaders pointblank to specifically articulate their goals for the next three years.

Nothing like a little suspense to liven up a seven hour strategic planning session, eh?

18

a critical one, will be for the staff to bring action plans to the board for approval. We have the “what,” now we need the “how.”

John Wooden, the legendary former basketball coach at UCLA, has a famous quote that I have been wearing people out with for many years: “Never mistake activity for achievement.”

Our strategic planning session was definitely an activity—but was it an achievement? Many a well-conceived strategic plan has died on the vine for lack of a few key things: First and by far foremost, realistic action plans. The flowery language of lofty goals looks pretty in the brochure, and the earnest-sounding strategies make it sound like stuff is about to happen. But the rubber meets the road at the action plan level. The action plan should tell you— specifically, not generally—what is supposed to happen and when. If the

The action plans also need to adhere

objectives and strategies are Google

to the SMART goal characteristics:

Maps, with a line connecting the

Specific, Measurable, Attainable,

starting point to the destination, then

Relevant & Timely.

the action plans are Waze: turn-by

The good news is we are largely on

The other death-knell for a strategic

turn directions. (I hope this analogy

track. The better news is that we

plan is pretty self-evident in my

is not getting away from me here…I

now have a clearly articulated vision

opinion—lack of adequate follow

wouldn’t want Chad Blake crashing

of how both our current and future

through. We get a great plan together,

through my door and announcing in

initiatives strategically align with our

shiny and new, full of good ideas

Siri’s voice, “You are now off track—

short, medium and (relatively) long

and intentions, the board stamps its

rerouting!” while handing me a pink

term goals. The next step, and it is

approval…and then we save it to a

slip. That is definitely NOT in the plan.)

server somewhere and forget about it.

NMEDA Circuit Breaker

Later this month (July) we will be closing the NMEDA offices for an allday internal strategic planning session with the entire staff, where we will strive to build out SMART action plans for each of the strategies articulated by the board at the strategic planning session.

Then, and only then, O patient reader, we will be able to share the formalized, board-approved plan with you. I am certain I can almost hear the sharp intake of members’ breath all across North America reading these words, hearts already palpitating at the mere thought of being allowed to view that most exalted document— the NMEDA Three Year Strategic Plan (caps intentional!).

Well, perhaps that is a bit of a stretch…but we are excited about it.

Pictured Left to Right. Back Row: Kevin McMahon, Bill Koeblitz, Jeff Weston, Anne Hegberg, David Parton, Eric Mansfield. Front Row: Christian Quandt, Chad Blake, Jud DeMott, Gina Lewis, Catherine Martin, Sam Cook

Now, will you hold us to it?

Time will tell…

---

Jul—Sep 2019

19

AROUND THE INDUSTRY United Access Appoints New President United Access announced the appointment of John Beering to the position of President. Richard May, former President and Founder, will be retiring from the dayto-day operations but will remain involved as the Chairman of the Board.

Q’Straint Acquires Adapt Solutions Q’Straint announced the acquisition of Adapt Solutions. According to the announcement, this acquisition will result in both companies expanding their reach to provide safety, comfort, and accessibility to those with limited mobility.

BraunAbility Drive for Inclusion Campaign BraunAbility launched their “Drive for Inclusion” campaign. According to a press release, the campaign aims to gather and unify the voices of people across the mobility disability spectrum to take action for greater access, and ultimately inclusion, for anyone living with a mobility challenge. For the inaugural action of Drive for Inclusion, the company partnered with Speedway, Ind., to trial a new 3D accessible parking design at the front door of the Indianapolis Motor Speedway. The company unveiled their 3D accessible parking design that aims to build awareness and prevent the frequent misuse of the access parking aisle.

MobilityWorks Acquires GT Mobility According to a recent press release, MobilityWorks is adding three new locations with the acquisition of GT Mobility and Services, LLC. The acquisition will add to MobilityWorks’ existing presence in the state of Wisconsin with locations in Green Bay, Sun Prairie, and Stevens Point. Following the acquisition, MobilityWorks will now operate 80 total locations in 24 states.

VMI Partners with Numotion Vantage Mobility International (VMI) announced a collaboration with Numotion to increase awareness of mobility solutions. According to the announcement, the partnership aims to help individuals with disabilities and their caregivers understand the full range of mobility products designed for their unique medical needs and help them achieve greater independence. The program will roll out over the coming months on a national scale to all Numotion locations across the country.

NMEDA Honored with RESNA Leadership Award The Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) presented NMEDA with the prestigious 2019 RESNA Leadership Award. The honor recognizes a company, agency, or organization for significant contributions to the field of assistive technology and rehabilitation engineering, and who have provided support and recognition for RESNA and RESNA’s mission of promoting access to assistive technology for people with disabilities.

Pictured L to R: Maureen Lindedn (RESNA President-Elect), Trevor Jennings (NMEDA Director of Partner Relations), and John Anschutz (RESNA Board Member).

Jul—Sep 2019

21

INDUSTRY ADVISOR

The Kit Process

By Harry Baergen

applicable MQAP and federal

where the kit installer is under federal

requirements and in turn provide

government audit, or applying for a

vehicle-specific instructions to the

national safety mark in Canada, or

installer of the kit. It is also expected

in a litigation case, the kit installer

that the kit manufacturer will provide

will likely have to access the kit

a line of communication, training, and

manufacturer’s test reports and show

(CRP) Coordinator for NMEDA.

monitoring for the NMEDA member

a contractual association with the kit

kit installer. The kit manufacturer

manufacturer whose name is on the

If you have any questions about the

will congruently be responsible

test reports.

contents of this article, or about

for updating the kit to correspond

the NMEDA CRP, contact Harry

with any regulatory changes, OEM

The NMEDA member installing the

Baergen at 778.888.2210.

vehicle changes, or changes to the

Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program

T

he NMEDA Compliance Review Program (CRP) is now accepting MQAP and federal

certification documents, for CRP

require retesting, but the changes should be reflected in the installation instructions for the installer and in the annual application to NMEDA for

also ensure that the kit is installed according to the kit manufacturer’s instructions. A kit installation in a used (titled) vehicle cannot be certified to meet F/CMVSS, but U.S. law, 49 U.S.C. 301(b), requires that the used vehicles

review and website posting, directly

updating model year posting.

from kit manufacturers rather than

On the other hand, the NMEDA

with federal standards. For this

requesting the documents from

member installing a kit in a new

reason, installing a kit in a used vehicle

each individual installer (alterer) of

vehicle (alterer) will ensure that the

according to the kit manufacturer’s

the kit. This policy is currently based

kit is installed according to the kit

instructions is also crucial. A company

on low floor kits, installed in new

manufacturer’s instructions. This is

modifying only used vehicles cannot

vehicles, but it could eventually apply

important, because the kit installer,

be posted on the NMEDA website,

to other types of vehicle-specific

as an alterer, must affix a federal

but a company modifying used

kits installed in new vehicles, such as

certification label to the finished

“

vehicles and altering new vehicles can

vehicle. This means the altered vehicle

be posted for the new vehicles, as

must be inherently identical to the

stipulated in the foregoing.

vehicle model that was tested by the

As mentioned above about oversight

kit manufacturer. Federal certification

in shipping kits to new vehicle

by the alterer is not only required for

installers, the kit manufacturer

posting on the NMEDA website, it is

should provide supervision for the

required by U.S. and Canadian law for

used vehicle installer as well. For

new vehicle alterers. In the situation

example, in long distance shipping

seat rail kits in cargo vans. The alterer installing the kit in a new vehicle can also be posted, providing the alterer can demonstrate to CRP that the kit is installed according to the kit manufacturer’s instructions. This can be demonstrated by an authorization, such as an endorsement letter, from the kit manufacturer.

To begin the process, the NMEDA member manufacturing the kit will test a particular kit, as installed in a specific vehicle model, to meet

22

kit. These changes may or may not

kit in a used vehicle (modifier) will

NMEDA Circuit Breaker

receiving the kit remain in compliance

This means the altered vehicle must be inherently identical to the vehicle model that was tested by the kit manufacturer. ”

the tendency may arise, on the part

In general, kit conversions can be a

the kit manufacturer has some legal

of the kit installer, to request the kit

practical solution for many smaller

obligation for the components, the

manufacturer to omit certain parts to

companies who have the technical

ultimate responsibility for compliance

save shipping weight and for the kit

expertise to install a kit, but may

under the federal Motor Vehicle Safety

installer to source the parts locally—

not have the space or the means

Acts in North America lies with the

parts such as fuel tanks. This might be

to manufacture the kit portion.

installer of the kit.

doable under the supervision of the kit

It also leaves the regulatory and

manufacturer to ensure the parts are

engineering expertise up to the kit

Although kits are components, the

“

kit manufacturer typically alters and modifies vehicles as well as marketing the kit. Furthermore, low

...the ultimate responsibility for compliance under the federal Motor Vehicle Safety Acts in North America lies with the installer of the kit.”

floor kits constitute a major structural component and kits are vehicle specific. Therefore, CRP can post kit manufacturers and kit installers under the “vehicle” category on the website.

---

the same part numbers as the ones

manufacturer on behalf of many

in the test vehicle, but in most cases

small volume companies. However,

substituting parts would not work in

even where the kit manufacturer

producing a compliant vehicle in the

provides comprehensive installation

end.

instructions and even in the U.S. where

Get Social with NMEDA

For informa�on and to become a dealer, contact Randy.

RandyK@clockmobility.com 800.732.5625 Clock Conversions

clockconversions.com

Jul—Sep 2019

23

CANADA PRESIDENT’S MESSAGE There is great fanfare and high hopes

Never one to stand idly by and watch,

for automated vehicles. Nobody need

I ask the question: “If we can automate

be trapped or restricted by having

and put AI into our vehicles, what

limitations placed because they are

about our homes?”

unable to drive themselves. We see huge undertakings in ongoing testing and refining the logic and artificial intelligence required to make vehicles

Hey, Google!

By David Parton

L

There is further consolidation in the automotive sector as companies position themselves to survive the next paradigm shift. At a recent lecture, VW North America had

ife is something different for

a representative present and she

each of us, we all have our own

was announced as representing the

priorities and challenges. If we

largest automotive manufacturer in

my daily playlist after you turn on the coffee maker.

So maybe there is an answer for how we deal with dementia and cloudy memory. At the same time as the software is being developed to add AI to automated vehicles, the logic behind automated homes is also growing a life of its own.

Systems are coming that will sense that a person with dementia has gotten out of bed, their unique heat signature will

are granted the privilege of growing

the world, Volkswagen. On the screen

old, the challenges increase and

a list of major brands all part of their

often our world becomes somehow

basket of offerings was presented,

smaller as we exist in spaces we are

and the list is impressive. Premium

familiar with.

brands along with well known more

According to the Canadian

common offerings. FCA recently

Association of Retired People, well

attempted to join with Renault with

over 90% of their members wish to

a view to strengthening themselves

The components for most of this

“Age in Place,” and have no plans to

collectively to face the coming

already exist. In my Cambridge store,

move into life in a care or residential

industry changes.

lights and fans are controlled by a

facility.

I am often asked, what then will happen if dementia becomes an issue, access control to protect them from themselves is required. When I am in facilities in the locked wards, my question for staff is, what is the escape code. I am being humorous but there is also an element of truth and sadness in the question.

As memory becomes cloudy, I think we can all agree that familiarity is a comfort. We all know our own home, we can walk around in the dark, and we know where we are and how to find what we seek, perhaps with a stubbed toe on occasion.

24

automated.

Hey Google, turn up the heat, and play

NMEDA Circuit Breaker

“

be caught by infrared sensors and the logic will say, turn on the bathroom light. If the person tries to go out the door in the middle of the night, the logic will arouse the caregiver and avoid potential disaster.

Technology is coming to automate vehicles and remove barriers outside of the home. Technology is coming to allow us to provide care for our family and eventually ourselves in the homes we love...”

Software companies are becoming

Google Home Mini. If I have a Wifi

the future arbiters of the automated

connection, I can turn lights on and

vehicle revolution. The artificial

off using my smartphone, regardless

intelligence behind the functionality

of where I am physically located.

of these vehicles is crucial.

Stove shutoffs, Google door locks,

Software patents have come to

automated thermostats, video links,

represent more of the value of these

and infrared sensors all are readily

companies than bricks and mortar.

available. The logic that will protect

and allow life to continue, as we Age

Technology is coming to automate

will allow me to continue to provide

in Place, is coming and soon.

vehicles and remove barriers outside

care and quality of life to my parents.

We need to understand that in a

of the home. Technology is coming

world where the average birth rate is below two children per family, we will not have enough caregivers to staff

to allow us to provide care for our family and eventually ourselves in the homes we love, and the places we

the residential care facilities in the

wish to live out our lives in.

near future. It was once traditional

At my place, there will likely still be

to provide care within the home.

a car with a manual gearbox, no

I was at a family reunion recently

adaptive cruise control. No artificial

and the family home has had three

intelligence in my Mustang, just

generations living in it continuously

questionable intelligence behind the

over the last fifty years.

wheel. But in my home, technology

Consider, a woman who is today, pregnant. This child is likely to provide more years of care to the mother, than the mother will provide years of care to her child.

Let’s just hope the coming AI is not like that of the HAL9000 in 2001 a Space Odyssey. Some of you will get that reference, for the rest, just Google it.

---

MGA Research Corporation

Discover the MGA Advantage

FMVSS 207/210 &SAE J2249

Seating System, Seat Belt Anchorage and Wheelchair Anchorage Testing Experts.

Test with the Best: We are proud to serve the industry for over thirty years.

| email: david.winkelbauer@mgaresearch.com | phone: (262) 763-2705 | web: mgaresearch.com | Jul—Sep 2019

25

EDUCATION & TRAINING REPORT

Do You Have a Preferred Learning Style?

by Andy Ghillyer

W

hen you ask people

2. Aural (auditory, musical): You

that this is just a combination of

about their learning

prefer using sound and music,

logical and physical where the

style, some will brag

and respond to rhythm and

learner is good at recognizing

pitch.

patterns and relationships in the

that they are a “quick study” and can pick-up new information very easily. Others will confess to being a “slow learner” who needs to read something more than once.

The question can make people uncomfortable because having a different learning style implies (incorrectly) that you might need special assistance for dyslexia

3. Verbal (linguistic): You have well-developed verbal skills

and in touch with nature.

images.

Whether you prefer the top four, the

4. Physical (kinesthetic): You prefer using your body, hands, and sense of touch.

5. Logical (mathematical): You prefer using logic, reasoning,

such as dysgraphia (writing) or

and systems, and respond to

dyscalculia (processing numbers).

abstract concepts.

different learning style, and that style can significantly impact not only how you learn new information, but also how you recall it later and relay it to others.

American psychologist Howard Gardner proposed a theory of multiple intelligences or skills that argued that the human brain consists of multiple autonomous computers

learns best when he or she is outside

and prefer using words over

(reading) or other learning difficulties

The reality is that everyone has a

natural world (life sciences) and

“

seven, or the whole eight, the clear message is that there is no ideal learning style. Your unique learning profile may represent a combination of these different styles to varying degrees, and this can be a huge challenge to a company looking to train a group of employees as

Your unique learning profile may represent a combination of these different styles to varying degrees, and this can be a huge challenge to a company looking to train a group of employees as quickly and effectively as possible.”

rather than one central computer.

Each computer is responsible for distinct skills.

Gardner’s initial seven intelligences were widely adopted by educators as seven learning styles: 1.

Visual (spatial): You prefer using pictures, images, and spatial understanding.

26

NMEDA Circuit Breaker

6. Social (interpersonal): You prefer to learn in groups or with other people.

7. Solitary (intrapersonal): You

quickly and effectively as possible.

Can you be tested for your learning style? Yes. There is a VARK Questionnaire (named after the

prefer to work alone and use

top four—visual, aural, read/write,

self-study.

and kinesthetic) that will give you

You may see some references to an eighth learning style – the naturalist or naturalistic learner. Critics argue

a rudimentary assessment of your preferred learning style, but that is only part of the equation.

Managing Different Learning Styles

•

To engage kinesthetic learners,

and the occasional video (usually

bring some props such as a grab

supplied through the generous

If you’re dependent on online

bar, hand control, or wheelchair

support of our members).

training courses as the most effective

restraint to pass around. Even

delivery mechanism for your people,

a simple spinner knob will

make sure those training modules

resonate with learners looking to

accommodate different learning

engage their sense of touch with

styles:

the material being presented.

•

PowerPoint presentations with endless black and white bullet points of text might be okay for linguistic learners, but visual learners need images, videos, different colors, and a distinct design pattern.

•

Auditory learners will pay more attention to the audio track, so make sure it aligns closely with what’s on the screen.

•

Kinesthetic learners are going

•

We are already on a very clear path to improve on that. Our Advocating Automotive Mobility (AAM) course, for example, that we make available free of charge to Allied Health

If you’re presenting a lot of

Professionals on the HealthStream

content—such as our full day

platform, represents a significant

CAMS-HP course—pay close

upgrade in technology and training

attention to the pacing of

quality. The high-resolution videos,

your content and the body

interactivity, graphics, animation, and

language of your audience.

on-screen trainers will be the new

Avoid speaking for long blocks

standard going forward.

of time, break-up-the material with colorful images and videos, and keep text on the PowerPoint slides to a minimum (you’ll have a handout for the linguistic learners to look over).

to struggle with online learning no matter what you do, but

Those of you who have participated

if the training has a technical

in any of NMEDA’s training programs

component, make sure the

may now be thinking, “Wait a minute,

trainee has the opportunity to

module X doesn’t do that! How about

try what he or she has just been

you practice what you preach?”

taught as quickly as possible so

In all honesty, that would be a fair

that the new information can

comment. A lot of our material is

get imprinted promptly.

PowerPoint slides with audio tracks

Electrical-Training Part 1 from the NMEDA Certified Technician (NCT) course is already under redevelopment, and there’s more to come after that—stay tuned!

In the meantime, please let us know how we can improve your education and training experience with NMEDA. If you have an idea for a module that would help you develop your people or help you reach your customer base, we would love to hear from you.

---

If you’re responsible for delivering training—such as our CAMS Lunch ‘n Learn or Conducting Wheelchair Transportation Assessments (CWTA) courses, for example—remember to incorporate different learning styles in both your content and your delivery: •

Fight the temptation to be “the sage on the stage” and engage your audience with questions and opportunities to share examples. Ask followup questions to make those examples as vivid as possible.

Jul—Sep 2019

27

Mobility Way

By Mike Savicki Tim is meticulous in his preparation

He has committed everything to

because every detail matters. He

memory. Tim Kelly has traveled from

knows exactly how far he can travel

coast to coast and back without ever

on a tank of gas in different road and

checking a map or missing a turn.

S

weather conditions. He knows where

through Google Earth image

day. And he knows when a full day

views and bookmarks the National

of sightseeing might not involve his

Parks, historical places of interest,

vehicle at all. When the vehicle stays

landmarks, intersections, and

parked, he clips to his wheelchair a

even visible handicap parking

Firefly power assist device and hits

spaces which will soon become the

the pavement to roll through a city,

interwoven pieces of his next road

visit a museum, or enter a park ranger

trip.

station to add another stamp to one of

To date, he has traveled to 47 of the

his overflowing National Park passport

itting in front of the home

his next rest or food stop will be. He

computer screen, Army

knows if (and when) he needs to

veteran Tim Kelly glides

buckle down and put in an 1,100 mile

Tim has always loved driving and travel, so getting on the road after his spinal cord injury in August 2001 was never a question. During his five months of rehabilitation at the West Roxbury VAMC, Tim, a C6,7 incomplete quadriplegic, was reintroduced to driving through the VA’s driver rehab program and quickly had the necessary hand control restrictions added to his license. He worked with (what was then) Ride-Away to outfit a 2001

50 states logging nearly 400,000

books.

miles on his two (so far) NMEDA

What makes all of this even more

needs and hit the road. When the

vehicles and he is just getting

remarkable is that Tim travels

vehicle turned 350,000 miles, he

started. As Tim sees it, the road

without maps, GPS, or any in-vehicle

connected with Advance Wheels

means freedom and there is always

navigation device. When he backs out

of Technology to modify a 2016

something new to see, a new place to

of his South Hadley, Massachusetts,

Mercedes Sprinter 2500 complete

explore around almost every corner.

driveway, the work is already done.

with a Ricon lift and AbiliTrax

Ford E250 full-sized van to fit his

flooring, so he can configure the seating and storage within the vehicle to match his itinerary whether he is traveling with his companion, Merri-Anne Shippee, and their gear or picking up friends and relatives who need seating along the way. Tim keeps extra parts like switches, wires, and fuses on board “just in case” and he travels with wiring diagrams and

28

NMEDA Circuit Breaker

user handbooks onboard to simplify

His advice for those working to get

the diagnosis and repair process if

back on the road?

the need ever arises.

Tim explains, “Know yourself and what

Tim has a goal of visiting every

you can and can’t do. Start small and

National Park and, someday soon he hopes, spending a summer driving through Europe. His outlook serves as fuel for exploration.

“

build bigger, short days into longer ones, small trips then bigger trips.

Learn where the adaptive dealers are and know you are never far from one.

And learn where and how to locate

When he backs out of his South Hadley, Massachusetts, driveway, the work is already done. He has committed everything to memory.”

“My biggest sin is to be bored, I hate

medical centers before the need

it,” Tim shares. “So I try to be as active

arises.”

as I can and when I travel I try to see as much as I can without rushing and missing those hidden gems that are all around us, those unique parts of our nation’s history that so many people

Mike Savicki’s “Mobility My Way” is a new column which will appear regularly in the Circuit Breaker. If you know of a NMEDA customer, client, member, or friend who has a unique personal story worth sharing, please email Katie McDonald, Manager of Communications & Social, at katie.mcdonald@nmeda.org.

“Most of all,” he finishes, “make the most of your available time, resources, and ability, and enjoy the journey.”

---

just miss.”

ABOUT THE AUTHOR Mike Savicki, a C6,7 spinal cord injured US Navy veteran, is a husband, father, entrepreneur, high school teacher, and long-time NMEDA partner. He is also a multi-sport athlete who has earned more than 100 gold medals in the National Veterans Wheelchair Games and is the only person to finish the Boston Marathon both on foot and in a wheelchair, a race he has completed 21 times so far.

Jul—Sep 2019

29

 

est. 1986

 y’s              

* with EZ Lock App

                            

WHEELCHAIR DOCKING SYSTEM BL-6290 1 piece base system EZ-8202 2 piece base system *smaller profile *variable heights

MRC-51T

Manual Release Cable (recommended)

        

TOUCHPAD One button with LED lights

VOICE FEEDBACK NOTIFICATION* “READY”

Chair LOCKED

“STOP”

Chair NOT LOCKED

“WARNING”

Lock DEACTIVATED

“CHAIR UNLOCKED” “LOCK RE-ACTIVATED” “SOLENOID MALFUNCTION”

Please Roll Back System Ready Service Required

“PLEASE TURN OFF IGNITION TO UNLOCK CHAIR”

*OPTIONAL FEATURES

Red - (STOP) wheelchair not locked Yellow - (WARNING) deactivated Green - (READY)wheelchair locked

•

PRESENTS

TH E EL EM E N TS OF S AFE T Y Q Ta

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Training

QLK-150

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Safety

Qa

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Qt

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Quality

Testing

Innovation

Standards

Br

QRT-360

Q’POD

QRT MAX

Qt

QUANTUM

Wheelchair

Dx

Sd

Ff

Rf

QRT Deluxe

Fm

Sp

Sv

Support

QRT Standard

Forward-Facing

Ft

Features

Brackets Sa Sales

Wc

Accessibility

INQLINE

Rear-Facing

Sl

Floor Mounts

In

Seamless

Qb

Dl

Fr

Dr

Q’UBE

Freedom

Br

Brackets

Rm Remote

Dealers

Drivers

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Oc

Occupant

Pg

Passenger

Experience

Ft

Features

Installers

Knowledge

Education

Aq

Aqademy

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Seminars

The PeriodiQ Table of Securement!

Service

Qk

QLK-150

PERSONAL WHEELCHAIR DOCKING SYSTEM THE QLK-150 FORMULA:

FEATURES BRACKETS ADVANCED WHEELCHAIR DOCKING LEARN M O RE AT : QS TR A INT.CO M /Q L K- 1 5 0

What Ever Happened to the VMSA? Frustrations Mount in DC as VA Continues to Defy Congress

By Amy Schoppman

I

am not known for sharing personal

monetize such a pursuit, but darting

awards banquet, that my childhood

information. My closest friend in

between orange cones and using

dream was to modify the U.S. Code of

Tampa doesn’t know where I live,

ropes to scale makeshift wooden

Federal Regulations. I have harbored

my sisters recently discovered my

barriers as quickly as possible was

a nearly lifelong interest in being

religious affiliation, and when the

absolutely what I intended to “do”

involved, somehow, it whatever the

receptionist at my first job out of

with my life. It eventually became

hell is going on in Washington. As it

college assumed I was married I just

clear that the closest existing job

turns out, my work with NMEDA has

went along with it (I wasn’t married…

description was “Olympic-level

indeed resulted in the modification of

or was I?). Point being, I am more

decathlete,” so I shifted gears to a

the U.S. Code of Federal Regulations,

likely to give you my Social Security

different sort of obstacle-oriented

and I am very much involved in

Number than a thorough response to

career aspiration: politics.

whatever the hell is going on in

Growing up in the Washington, D.C.

Washington. Mission accomplished

invasive questions such as “How are you?” and “What’s going on?”

32

area, this was not a particularly

[Expressionless Face emoji].

Today that changes. Not only am I

unusual interest for a kid to have.

It recently occurred to NMEDA’s

going to tell you how I am, I’m going

I’d read the Sunday edition of USA

communications team that more than

to tell you what’s going on, and

Today and badger my father into

a few of you are probably wondering

I’m going to begin that process by

taking me to the White House,

about this very topic: what is going

utilizing a strained personal anecdote:

reciting the names of various

on in Washington? Specifically,

When I was a child I dreamt of

Presidents and federal agencies

didn’t NMEDA pass a bill? (Yes, the

being a competitive obstacle course

during the Metro ride into the city.

“Veterans Mobility Safety Act” aka

participant. I don’t technically know

To be perfectly honest I was only

Public Law 114-256 aka VMSA.)

what I meant by that, nor did I

70% joking when I said, on stage

What is the status of that initiative?

ever work out the details of how to

during the 2019 NMEDA Conference’s

And when might my company,

NMEDA Circuit Breaker

dealership, clients, staff, and/or I

flaws: (1) the Handbook had not

Once the VMSA had become law, the

expect to experience the impact of

been updated since 2000 and simply

action shifted from Congress to the

that law? These are all reasonable

wasn’t in concert with the existing

VA. I’ve said it before and I’ll say it

questions; hence, this cover story. We

technical reality of our industry; and

again: it is a gross oversimplification

decided that my first draft—“things

(2) the Handbook’s policy, procedure,

to state that a bill becomes a law

are not ideal” in all caps and size 72

and program rule language did not

once signed by the President, and

Century Gothic font followed by 37

specify any detailed, meaningful,

I move that the script supervisor

exclamation points—needed to be

or enforceable quality or safety

for that famous Schoolhouse

punched up a little, so I’ve expanded

standards for vehicles, equipment or

Rock! cartoon be imprisoned for

the narrative a bit. Over the next few

the installation thereof. So, NMEDA

negligence. “Rulemaking”—the

pages I hope to communicate the

did what any good trade association

process by which agencies create

VMSA’s current status with candor,

would do: we sought to remedy the

regulations—must occur first, and

with details, and with the assistance

above-referenced industry concerns

VMSA’s rulemaking process officially

of some (but not too many) personal

via communication and collaboration

began in February 2017 when the

revelations.

with VA officials.

VA’s initial Request for Information

What Has Happened?

The saga of the VMSA has been told many times before, so I’ll provide the CliffsNotes version here: Around

A Bill

2010, reports of faulty, unsafe, or

Begin

End

otherwise inappropriate automotive outcomes furnished via VA’s Automobile Adaptive Equipment

It’s a Law!

Figure 1

(AAE) Program were becoming commonplace. Veterans had been contacting NMEDA and QAPaccredited dealers seeking to correct, adjust, or entirely replace vehicles, equipment, and/or modifications that had been provided by VAapproved vendors. Upon examining the VA’s program rules and guidance documents, it became clear that the AAE Program Handbook was equipped with at least two major

Long story short, that method wasn’t

was published in the Federal

producing results, so we pursued a

Register, followed months later by

legislative approach instead. Typically

a public meeting at the VA Central

dreaded and rarely successful, we

Office in Washington, D.C. NMEDA

embarked upon the process of

participated extensively in both

securing sponsors, introducing a

proceedings, which are designed

bill, and shepherding it through the

to allow “The Rulemakers” (in this

legislative process (please refer

case the VA) to hear directly from

to Figure 1, an incredibly accurate

stakeholders in an effort to maximize

visual representation of American

the probability that a solid foundation

lawmaking created by NMEDA’s very

of substantive information is obtained

own Katie McDonald*). The bill—

early in the process.

whose legislative language requires

Everything seemed, oddly, to

the VA to establish safety and quality standards for AAE program vendors; to consistently apply AAE program policy nationwide; to improve the education and training of employees administering the AAE program; and to report biannually on VMSA implementation and compliance, among other things—was signed into law on December 14, 2016. I Congresswoman Walorski with former Speaker of the House, Paul Ryan, at the 2016 VMSA signing.

commemorate the event annually with champagne and a Frontline documentary [Champagne Bottle emoji].

be falling into place: the bill had passed, the rulemaking process was proceeding at a shockingly appropriate pace, the VA seemed dedicated to meeting its December 2017 deadline, and I wasn’t engaging in routinely cynical thought patterns (which, as the offspring of a German scientist, is nearly impossible from a genetic standpoint). “Maybe I should try being a little more optimistic…” I mused uncharacteristically.

Jul—Sep 2019

33

What Should Be Happening?

far from optimal. To extend my

separating my office from Trevor’s

I ultimately knew better than to

earlier obstacle course analogy:

office>.

indulge in optimism—I mean, not

yes, the agency conducted an initial

even the escalators run smoothly

information request (registered for

This rulemaking process has, thus

in D.C.—and besides, I actually

the course online) and held a public

prefer skepticism and angst [Nail

meeting (showed up to the course

Polish emoji]. Such attributes are

on competition day), but it has not

professionally appropriate, given

issued a Proposed Rule (ran off

that the hopefulness I nearly

course and got lost in the woods),

allowed myself to experience was,

has not initiated the public comment

as anticipated, dashed by a familiar

round(s) (immediately face planted

culprit: the imperfect and frustrating

upon entry into the ice water pit), is

rhythms of Our Federal Bureaucracy.

nowhere near promulgating the Final

My fondness for obstacles was put to

Rule (threw a spear…at itself), and

good use during the legislative phase

has not even remotely adhered to the

of the VMSA and is being tested once

implementation time line outlined by

again by the rulemaking phase—a

Congress (got stuck Army crawling

generally dissatisfying process that

under barbed wire and simply fell

is typically fraught with delays and

asleep in the mud). Not an impressive

missed deadlines.

display. I briefly considered giving

It’s easy to deride the federal government (I’ll demonstrate that truth momentarily), but I think it’s worth noting up front that the rulemaking process is not without merit. The process underscores democratic principles—public engagement, transparency, the common good—and is ultimately a sensible approach to regulatory action. That being said, the VA’s execution of this process has been

the VA a participation trophy once the rulemaking is complete, but (a) VA’s pride should come from VA’s performance, not from a resin depiction of a human figure glued to an imitation-marble base and (b) the agency recently released a notice further delaying the Proposed Rule from August 2019 (“regular late”) until February 2020 (“extra late”). As if I needed one more thing to glare at <typed while glaring at the wall

far, been flawed. I’m talking “Fergie singing the national anthem at the 2018 NBA All-Star Game” flawed.

I didn’t expect a federal agency that’s still reliant on fax machines to produce the framework for a contemporary AAE Program overnight, but no significant VMSA rulemaking milestone has occurred in over two years. It’s concerning.

I’m talking “2007 Britney Spearsshaved head-driving with the baby on her lap” concerning (man, I hope she finds inner peace someday…).

Meanwhile, the agency has provided scant and oftentimes opaque information about its process and the status of VMSA’s rulemaking while remaining inexplicably self-satisfied with its so-called performance. The situation reminds me of Whitney Houston’s heartbreaking 2010 train wreck of a concert in Australia: she thought she gave the crowd an epic rendition of “I Will Always Love You” when in reality she delivered a screeching, tuneless performance unworthy of her name. (Confirmed: I have two ears and a heart, and I will always love Whitney Houston.)

NMEDA staff, members, and other advocates following the June 2017 Public Meeting in Washington, D.C.

Why Isn’t It Happening?

So, what’s going on? The below explanations may seem blasé, but please know that I take this rulemaking delay and its impact on veterans, the public, and NMEDA’s membership very seriously. The VA’s lack of action is harmful, and I don’t want to come off as one of those resigned “Uncle Sam’s at it again...” types [Eye Roll emoji]. Sadly, unless there really is some deep-state conspiracy seeking to delegitimize American democracy via the AAE Program, this is the banality we’re up against: 1. Federal Agencies Move Slowly.

34

NMEDA Circuit Breaker

Our system of government is

generally designed to prevent things from happening quickly, and agencies are routinely criticized for taking too long to issue and implement regulations. My aforementioned father, the German scientist, retired in the midst of a pretty intense Nuclear Regulatory Commission rulemaking only to be approached seven years later to consult…on the same damn rulemaking. (He was, of course, unsurprised.) In defense of the VA [I know, I know, Angry Devil emoji], the agency doesn’t typically employ individuals with decades of automotive mobility knowledge and experience—very few entities outside of our industry do—so there is a certain complexity to the VA’s undertaking here that should at least be acknowledged.

Granted, the agency is very much aware that NMEDA is available as a resource and that they can contact me—phone, email, fax, carrier pigeon, whatever—for additional information or assistance, but it’s likely taking the VA some time to process the information it has gathered and then organize that information into actionable rules, regulations, and guidance.

2. The VA Has Limited Resources.

VA Secretary Robert Wilkie has prioritized the agency’s implementation of the VA MISSION Act, modernization of the claims and appeals process, and renovation of the electronic health record syste—three largescale initiatives that have diverted a great deal of the VA’s resources.

However, it can be (and has been, and will continue to be) argued that the VMSA’s implementation should be near the top of the agency’s priority list. Further delay will only diminish the overall quality of VA healthcare, hinder the safe delivery of a critically important

government-pledged service,

facts. (1) President Trump signed

and undermine disabled veterans’

Executive Order 13771 on January

trust in the very agency that

30, 2017. (2) EO 13771 requires any

was established to protect them.

executive department or agency

Budgets and bandwidths aren’t

planning to publicly announce a

limitless—I work at a nine-employee

new regulation to propose at least

non-profit, I get it—but it’s time for

two existing regulations which will

the VA to treat this rulemaking with

in turn be repealed. (3) If the cost

the urgency it deserves.

of implementing a new regulation

3. Executive Order 13771. Oh boy.

is not zero dollars or less, the

Here we go. Let me be clear: this is not political commentary, so please put down your recyclable protest sign/delete that ALL CAPS Facebook message, have some fair trade pumpkin seeds/a stick of beef jerky, flip on Rachel/Tomi, and just relax (OK, those were political-ish stereotypes, but I’m just trying to inject some levity here, people.) In an effort to minimize the agitation of any partisan sensibilities, I’m simply going to state a series of

“

implementation cost of said regulation shall be funded through the elimination of additional regulations. (4) It is conceivable that EO 13771 is delaying or otherwise frustrating the VMSA rulemaking. (5) Revocation of, modifications to, or exceptions from EO 13771 will not occur unless President Trump, his successor, or a Court directs such action. [nonexistent Tightrope Walker emoji]

Further delay will only diminish the overall quality of VA healthcare, hinder the safe delivery of a critically important government-pledged service, and undermine disabled veterans’ trust in the very agency that was established to protect them.”

Jul—Sep 2019

35

What’s Going to Happen?

2. Get Congress Involved. “Now

multiple external audiences, to

Now that we’ve identified the…

we’re cooking with gas!” my (fake)

compel VMSA rulemaking action.

obstacles [Smirking Face emoji]...in

husband used to (not) say. Over

Our system of government may

our way, let’s discuss how NMEDA is

the past several years, NMEDA

have been designed to prevent

going to help figuratively drag the

has been forming, developing,

things from happening quickly,

VA’s exhausted, malnourished frame

maintaining, and expanding

but Twitter was not [Smiling Devil

across the finish line:

its relationships with multiple

emoji]. I’ve mentioned previously

Members of Congress (both

that I’m not a very “online” sort

chambers, all parties). Not because

of person, so if this plan works

I enjoy attending fundraisers

it will inspire within me the sort

where aggressively confident

of emotional confusion I imagine

Washingtonians ask conspicuously

I’d experience if Charlize Theron

rehearsed questions while sipping

were to elope with Guy Fieri (yes, I

wine in the private tile-floored

have contemplated this scenario):

dining space of the latest Capitol

bewildering and unpalatable…but

Hill bistro—I’m not a monster—but

also kind of heartwarming. Stay

because relationships produce

tuned.

1. File a Lawsuit. The Administrative Procedure Act allows for the right to sue an agency to compel action. In other words, NMEDA could file a lawsuit against the VA, have a court intervene, and—if the court determines that the VMSA’s delay is “unreasonable” or that the rulemaking is otherwise being unlawfully withheld—ultimately force the VA to engage in the VMSA rulemaking. A potentially protracted, probably antagonistic, and almost certainly expensive lawsuit sounds positively thrilling, I know, but we aren’t pursuing this possibility just yet.

results. NMEDA’s GR team has cultivated long-term, authentic, reliable relationships built on trust and shared beliefs, and those relationships have most recently resulted in: a combat-wounded Senator writing a personal letter of inquiry to the VA regarding the VMSA rulemaking; the House Committee on Veterans’ Affairs (like, the entire Committee) demanding an update regarding the VMSA rulemaking; and a relevant Subcommittee’s Chairwoman proposing a hearing to question the VA and hold the agency accountable for the VMSA rulemaking delay. We are also exploring the option of Congress using its “power of the purse” (shout out to everyone’s

questions. At a minimum, you learned something about me—my affection for obstacle courses, my passion for pop culture, my preference for narrative emojis over actual emojis, that my dad is kind of a weirdo, etc.

More importantly, I hope you have a better understanding of the VMSA’s status, the obstacles we face, and what NMEDA is doing to scale this 45 degree-angled wall slathered in Crisco (commonly referred to by its birth name, The Rulemaking Process).

When we complete this particular obstacle course, I’ll be sure to share the news—I just won’t make the announcement on Facebook.

carrot on a stick to compel VA

*Illustration inspired by the Edward Steed cartoon “A Diagram Showing a Tangled Maze”

rulemaking delay or by threatening the VA’s funding should it continue to not take action.

3. Utilize the Media. This is going to sound nebulous—mostly because, at the moment, it is—but NMEDA is

NMEDA Circuit Breaker

some details and answer some

---

additional resources to remedy the

36

I hope this column helped fill in

high school Civics teacher) as a action, either by granting the VA

Senator Duckworth: combat wounded veteran, AAE Program user, and NMEDA partner.

_______________________________

developing a plan to communicate with the executive branch, via

Julâ&#x20AC;&#x201D;Sep 2019

37

QAP STRAIGHT TALK

When Will I Have my QAP Audit?

by Chuck Hardy Want to know something about QAP? Have an idea for a future article or just have a question

G

ood question. How about this

Here is what we did: Along with

for a short answer: Probably

our third-party audit firm partner

not the same time as last year

RADCO, we are totally resetting

and it will be with a new auditorâ&#x20AC;&#x201D;let

the audit program. We are taking

Rules, or something you read in

me explain.

this opportunity to put together an

this article? Send your questions

The NMEDA Board of Directors

audit schedule that is designed to

about a form, or one of the

or ideas to chuck.hardy@nmeda. org and look for the answer in a future edition of QAP Straight Talk with Chuck Hardy.

recently approved moving the annual audit calendar to align with NMEDAâ&#x20AC;&#x2122;s fiscal year starting in July and ending in June. That is a six-month shift and means there will be no audits from January 2019 through June 2019.

To make this work we had to make a seismic shift to the audit program schedule. So, if you take the schedule change and add in that RADCO has shrunk the auditor pool from six

give our dealers the most flexibility, to make the whole audit process more efficient, and streamlined, thus minimizing the time an audit takes out of your day. As a result of these improvements, you may have to make some adjustments to when you can expect your audits for the upcoming year and into the future. We believe that this potential inconvenience will be short-lived and will work out

auditors to two auditors, you can see

better for all in the long run.

there will be some changes coming for

Because of shrinking the auditor

sure.

pool from six to two, we had to shoot the whole (current) schedule out the window. The reason we limited the auditor pool is solid. We wanted auditors that were more than 90 percent dedicated to our program, to QAP, and to NMEDA and our dealers.

We wanted auditors who know what they are looking at. Auditors who know QAP and the Guidelines.

Auditors who understand processes and process auditing. Auditors who can explain what a QAP Rule or Guideline is and why it exists. I am confident we will be there soon. Yes, these are new auditors and they will need some time to fully learn QAP, but I promise you we will get there, sooner rather than later. Our dealers

38

NMEDA Circuit Breaker

deserve to have quality auditors

still be using those weird spiral-

based video conferencing platforms

and we are going to deliver on that

corded finger-dial rotary phones

and we may even be able to walk

commitment.

and listening to music with diamond

around your shop remotely using

With that said, I am sure there are

needles and vinyl (actually that

your smart device, how cool is that?

sounds good, stand-by as I que me

Lastly, to make the audit more

up some Zep on the turntable…) but

efficient we will be conducting the

seriously, imagine that. Imagine if we

audit in two parts. For Part I we will

just never change. The audit program

ask for QAP documents up-front

is changing and changing for the

and perform a document review

better.

before we ever call or walk in to

quite a few dealers who usually have their audits in the first two quarters and are wondering “When will I have my QAP audit?” The answer is

“

We will be conducting both on-site and remote audits. The remote audits will be utilizing web-based video conferencing platforms and we may even be able to walk around your shop remotely using your smart device, how cool is that?”

sometime in the next twelve months.

The revitalized QAP audit program

your shop. This way once we come

Two things you can count on. One, it

is going to use new technology.

in (or remote call) for your Part II,

will likely be at a different time, and

Audit information will be fed into

we will already have completed the

two, it will be with a new auditor.

a common database for quality

document review and take up less

Ok, I get it Chuck, I am going to have

metrics. Audit scheduling will be

of your time, less of your day, so you

available to dealers in a web-based

can do more of what makes you the

program that will give the dealers

most money: Spending time not with

greater flexibility with schedule dates

the auditor, but with your customers!

and times. We will be conducting

The revitalized audit program was

both on-site and remote audits. The

designed to make more efficient use

remote audits will be utilizing web-

of our dealer’s time, your time, and

my audit at a different time and with a new auditor, but you haven’t really answered when I can expect to have MY audit? I need to allot the money for the audit in my budget and I can’t just guess at when I need to put this money aside, I really need to know when it’s going to be. Can you tell me? My answer is “Not right now, but soon.” I know this is not the answer everyone wants to hear, but we are asking you all for some patience as we re-launch this important program.

I promise you that we will let you know as soon as we are able to. And, if it’s a case of needing to allocate money now, you can send in your audit fee in advance and we will hold it for you until your audit (yeah, I know, stop laughing). Sure, change is not always fun, change can upset our “norms” and what we are all used to.

Change can be uncomfortable, I get that, but without change we would

Jul—Sep 2019

39

QAP STRAIGHT TALK

(continued)

I am happy to say (I love repeating

YOUR AUDIT

this) at a lower cost. What have you seen recently that has gone down in price? Not much I bet. Enjoy it while

APR MAY J UN

you can.

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Sometime between July 1,

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Here is what you can expect: 2019 and March 1, 2020 you firm to set up your audit Part I (document review) and audit

to stagger the dealers for the three-year cycle (on-site, remote, remote) one-third of dealers will be audited on-site, and the remaining two-thirds will have their next audit done remotely.

We will let you know which type of audit you will receive when we make the introductory call.

3. No dealer in good standing will be negatively impacted for not having an audit in 2019. Because of the shift in the program calendar from July to June, some dealers will not be audited at all in 2019. This is OK and approved by the Board. The new audit calendar is now aligned with the NMEDA fiscal year, not the calendar year.

4. The audit invoice will come from NMEDA and will be payable to NMEDA (not RADCO). And we promise not to bill anywhere close to six months in advance! (maybe just two).

5. Your next audit will be no later than June 2020.

40

NMEDA Circuit Breaker

Thatâ&#x20AC;&#x2122;s it folks. We already have our first round of audits scheduled and being carried out for the month of July and we are (at the time this was going to print) setting up audits for August and September. So we ask for your continued patience as we re-launch the QAP Audit program. Trust me, you will be audited, and we will be contacting you soon!

If you have any questions, please contact me in the office or by email.

I would be happy to answer your questions.

---

ER

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remotely. Because we have

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Part II (on-site or remote audit).

OCT NOVEMBER DE

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CHUCK HARDY

Do You Have The Right Fit?

Wheelchair and occupant securement EST 1958.

Developed first wheelchair safety & anchoring system.

EASYPULL RE-ENTRY & SECUREMENT SYSTEM

eFUTURESAFE HEAD & BACKREST SEATBELT ANCHORAGE

Visit us: ADED: Aug 9-13

AMF-Bruns of America www.amfbrunsamerica.com 800-677-1615

SUPPLY ORDER FORM CHEAT SHEET Earlier this year, NMEDA simplified the supply ordering process by offering all NMEDA stickers, brochures, labels, etc. in one place—our supply order form. Members no longer have to place their QAP orders through RADCO, giving a one-stop-shop for all NMEDA supplies. With such an expansive offering, we wanted to take a few pages here to remind you of all the items that are offered. Visit www.NMEDA.com/SupplyOrderForm to place your order, and as always feel free to call the office at 813.264.2697 if you have any questions!

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“So, how many of you in the room have heard of NMEDA, the National Mobility Equipment Dealers Association?” asks Trevor Jennings, NMEDA’s Director of Partner Relations, as he stands before a group of roughly 20 occupational therapists, physical therapists, and other healthcare professionals at our first tour stop at Shirley Ryan Ability Lab in Chicago. Two hands go up. One of these hands belongs to Nick Libassi, VP Partner Expansion of United Spinal Association and NMEDA’s partner on the Mobility Awareness Tour. “Thanks, Nick!” Trevor says with a chuckle, “I’m glad our partnership is paying off. So, I see one hand in the back...” This simple question, and the response, illustrates the impetus behind the tour.

Supporting the mission of National Mobility Awareness Month, the tour consists of a series of events across the country aiming to bring awareness to all the ways hospital administrators, case managers, occupational and physical therapists, automotive mobility dealers, and manufacturers are working to improve the lives of their clients.

TOUR DATES & LOCATIONS • Shirley Ryan AbilityLab Chicago - May 1 • Sharp Memorial Hospital San Diego - June 4 • TIRR Kirby Glen Outpatient Facility Houston - June 5 • TIRR Hospital Houston - June 6 • Shepherd Center Atlanta - June 19 • Kessler Institute for Rehabilitation New Jersey - October 30

Press Release

Land

ing P

age

During each tour stop, hospital administration, rehabilitation specialists, and members of the media were invited to attend to find out how NMEDA can help individuals with varying mobility needs. Attendees and patients were also able to personally explore wheelchair accessible vehicles and mobility equipment designed to help those with disabilities get on the road. Each event also included a Q&A session about funding, purchasing an accessible vehicle, and more.

Julâ&#x20AC;&#x201D;Sep 2019

45

Streamed Facebook Live coverage from Chicago and San Diego events reached 1,849 people with 117 engagements and 6 shares.

Attendance on the tour exceeded our expectations, with guests showing a high level of engagement with the content being shared, as well as the mobility solutions on display.

We also received media coverage along the way, with features on local news and online publications.

Although we would have welcomed participation from all our members nationwide, the rehabilitation hospitals the events took place at specified how many vehicles could be on display. Because of this, NMEDA members were selected based on their proximity to the hospitals. As we wrap up this incredibly successful awareness tour—with the last date scheduled for October 30th at Kessler Institute for Rehabilitation in New Jersey—we would like to extend a special thank you to the participating rehabilitation hospitals and the following NMEDA members for their support and participation: Ability Center, Adaptive Driving Access, Golden Boy Mobility, MobilityWorks, MPS hand controls, Q’Straint, SureGrip, R&R Van Lifts, BraunAbility, and VMI. ---

IN THE NEWS Chicagoâ&#x20AC;&#x2122;s NBC Channel 5 coverage of well-known local artist, Antonio Davis, who credits his success to the increased mobility granted by his wheelchair accessible vehicle.

Op-ed piece in Times of San Diego highlighting a local hero, David Taylor, who purchased a wheelchair accessible vehicle from a NMEDA dealer. This publication receives over 400,000 unique readers each month.

Fox 5 in San Diego joined us at an event and is currently working on a mobility piece to air in the coming weeks.

Houston Woman Magazine article about local woman, Meena Outlaw, and her journey to independence with the help of a NMEDA dealer. This publication has a circulation of 20,000 and they also place complimentary copies in banks, bookstores, clinics, health clubs, libraries, restaurants, office buildings, and retail establishments.

NMEDA MANUFACTURER MEMBERS MANUFACTURERS

____________________________ Able Motion Mobility 2200 Executive Ave. Suite A Myrtle Beach, SC 29577 (888) 450-3994

Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877

ACE Mobility LLC 9850 East 30th Street Indianapolis, IN 46229 (317) 241-2444

Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342

Adaptive Mobility Systems, Inc. (AMS) 2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776 Adapt-Solutions 145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419 AMF Bruns of America 1797 Georgetown Road Hudson, OH 44236 (877) 506-3770 AOI Electrical 9650 East 148th Street Noblesville, IN 46060 (800) 480-6680 B & D Independence Inc. 1024 Empire Street Mt.Carmel, IL 62863 (618) 262-7117 Bever Mobility Products 2885 Sanford Ave SW 41693 Grandville, MI 49418 (888) 959-6198 BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438 Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5396 Crescent Industries 191 Washington St. Auburn, ME 04210 (207) 777-3500 Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793 EZ Lock 2001 Wooddale Blvd.

Baton Rouge, LA 70806 (225) 214-4620

48

NMEDA Circuit Breaker

Freedom Motors Inc., division of Savaria 14 Goodmark Place Etobicoke, ON M6W 6R1 (905) 799-5545 General Motors Corporation 100 Renaissance Ctr. MC482-A20-B98 Detroit, MI 48265 (313) 667-8682 Golden Mobility & Rehab LTD 3150A Faithfull Avenue Saskatoon, SK S7K 8H3 (306) 242-9060 Harmar Mobility 2075 47th St. Sarasota, FL 34234 (800) 833-0478 Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089

Paravan GmbH Paravan - Str. 5-10 D-72539 Pfronstetten Aichelau, AL 72539 (844) 887-0723 Qâ&#x20AC;&#x2122;Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665 Revability 1655 Wall St. Salina, KS 67402 (620) 314-3053 Sure Grip Hand Controls 4850 Rt. 2 Hwy Upper Kingsclear, NB E3E 1P8 (506) 363-5289 Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649 Trilift 8021 Langdon Ave. Van Nuys, CA 91404 (818) 778-6709 Vantage Mobility International 5202 S. 28th Place.

Phoenix, AZ 85040 (800) 348-8267

Joysteer USA, Inc. 6624 Clay Avenue SW Grand Rapids, MI 49548 (832) 783-9751 KEMPF 1245 Lakeside Dr. #3005 Sunnyvale, CA 94085 (408) 773-0219 Malley Industries, Inc. 1100 Aviation Avenue Dieppe, NB E1A 9A3 (506) 859-8591 Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051 Mercedes-Benz USA, LLC 8501 Palmetto Commerce Pkwy Ladson, SC 29456 (843) 666-4333 Mobility Innovations 51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816

Winter 2011

48

NMEDA ASSOCIATE MEMBERS ASSOCIATES

____________________________

ALABAMA Brandon Adamson 3830 Ridgeway Drive Birmingham, AL 35259 (205) 414-8430 Chris Adkison 3830 Ridgeway Drive Birmingham, AL 35259 (205) 414-8430 Josh Forsman 3830 Ridgeway Drive Birmingham, AL 35259 (205) 870-5999 Tracey Kennedy 3830 Ridgeway Drive Birmingham, AL 35259 (205) 870-5999 Craig Rogers 3830 Ridgeway Drive Birmingham, AL 35259 (205) 414-8430 Jennifer Rogers 3830 Ridgeway Drive Birmingham, AL 35259 (205) 414-8430 William Scott 3830 Ridgeway Drive Birmingham, AL 35259 (205) 414-8430 David Shelnutt 3830 Ridgeway Drive Birmingham, AL 35259 (205) 870-5999 Cedrick Wallace 3830 Ridgeway Drive Birmingham, AL 35259 (205) 414-8430

ARIZONA James Stueben 1500 w Longhorn ct Chandler, AZ 85286 (480) 277-4931 Carol Blanc OTR L CDRS 755 E McDowell Road Outpatient Therapy Phoenix, AZ 85006 (602) 521-3072 Katalyn Koloseike 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383 Jennifer Nordine 1414 W. Broadway #111 Tempe, AZ 85282 (480) 449-3331

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COLORADO Sarah Davidson 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117

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Tiffany Heck 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8237

ARKANSAS Vito A Villa 1125 North College Avenue Fayetteville, AR 72703 (479) 713-8630 William “Grant” Camden 9601 Baptist Health Drive Little Rock, AR 72205 (501) 202-7598 ____________________________

CALIFORNIA Marcus Norton 1599 Broadway Ave, #337 Atwater, CA 95301 (877) 548-5354

Stephen Williams 3830 Ridgeway Drive Birmingham, AL 35259 (205) 870-5999

Tom Matson 1020 Aileen Street Lafayette, CA 94549 (925) 299-1039

Lou Klein 8933 Green Chase Drive Montgomery, AL 36117 (941) 726-2220

Hala Jawad 3220 E. 59th Street Long Beach, CA 90805 (562) 272-7231

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Paul Cooper P.O. Box 641 Montebello, CA 90640 (323) 855-1502

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Stanton D. Saucier 6175 Melvin Avenue Tarzana, CA 91356 (818) 614-6149

Barry Doyle 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Gregory Paquin 5140 Florence Ave. Unit C Bell, CA 90201 (323) 326-1383

Tara Burns 103 Fram St Petersburg, AK 99833 (907) 209-3835

Penny M. Anders 1641 Borana St. San Diego, CA 92111 (858) 565-2437

Jason Strowmatt 1414 West Broadway Road #111 Tempe, AZ 85282 (713) 446-4628

Miika Weiman 3830 Ridgway Drive Birmingham, AL 35259 (205) 915-2299

ALASKA

Lula Capuchino 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300

Adam Grossman 2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

Colleen Knoll OTR/CDRS 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218 Don Green 832 North Crest Dr. Unit B Grand Junction, CO 81506 (970) 712-1435 ____________________________

CONNECTICUT

David S. Lieberman 1747 Pennsylvania Avenue NW Suite 1000 Washington, DC 20006 (202) 785-9500 ____________________________

FLORIDA Mike Thacker 1475 W Cypress Creek Road Suite 300 Ft. Lauderdale, FL 33309 (954) 475-5904 Stephen A. Emerson 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180 Juliette Delgado 300 Hollywood Way Hollywood, FL 33021 (954) 579-3234 Lisa Crisalli 3936 se 20th ave Keystone heights, FL 32656 (352) 339-2039 Eilif L. Olesen 12700 66 Street North #1128 Largo, FL 33773 (727) 424-7485 Robert Holcomb 32347 County Road 473 Suite B Leesburg, FL 34788 (352) 636-1801 Rod Synovec 219 Ashley Road Mascotte, FL 34753 (407) 716-0465

Karen Bassett, MS, OTR/L 145 Wormwood Road Fairfield, CT 06824 (203) 581-4028

Judi Hamelburg 1031 Ives Dairy Rd. Suite 228 N. Miami Beach, FL 33179 (305) 770-0747

Torrey Morse 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-4865

Vilma Cedoz 3191 Maguire Blvd.

S233 Orlando, FL 32803 (407) 204-7633

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DELAWARE Greg Johnson 5037 Morgans Way Laurel, DE 19956 (302) 381-2670 ____________________________

WASHINGTON, D.C. David Goch 1747 Pennsylvania Ave. NW Washington, DC 20006 (202) 785-9500

Courtney Beach 22 Iroquis Trail Ormond Beach, FL 32174 (386) 235-7384 Todd Keanan 13000 Bruce B. Downs. Blvd.

Tampa, FL 33612 (813) 972-2000 Dave Krieger 9315 Hunters Park Way Tampa, FL 33647 (800) 738-9967

Jul—Sep 2019

49

NMEDA ASSOCIATE MEMBERS Vera Moffitt-Scott 2610 N 19th Street Tampa, FL 33605 (813) 766-9746 Ferenc Moricz 5914 Jet Port Industrial Blvd.

Tampa, FL 33634 (813) 890-8809 Stephen Sundarrao 4202 E. Fowler Avenue ENB 118 Tampa, FL 33620 (813) 974-5346 Carlos Abella 27553 Cashford Circle Wesley Chapel, FL 33544 (813) 631-9700 Ginger H. Le 27553 Cashford Circle Suite 101 Wesley Chapel, FL 33544 (813) 631-9700 Dorothee Zuleger 2905 Abbey Ct. Winter Park, FL 32792 (407) 237-3099 ____________________________

GEORGIA

ILLINOIS

IOWA

James Wooldridge 500C South Lewis Lane Carbondale, IL 62948 (618) 453-2331

Perry Ressler 980 Hwy 18 East Britt, IA 50473 (352) 552-6674

Vince Bunetic 725 N Belt West Swansea, IL 62226 (866) 366-7173

Bill Siebert 56504 Gillen Avenue Glenwood, IA 51534 (402) 679-4058

Anne Hegberg 26W171 Roosevelt Road Wheaton, IL 60187 (630) 909-6080

Andy Nelson 301 West North Street Richland, IA 52585 (641) 242-0600

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Mark Richmann 1111 West San Marnan Drive Waterloo, IA 50701 (866) 550-4551

INDIANA Carmen Palanca 1156 Ridgeview Ct. Avon, IN 46123 (317) 660-6506 Jeff Perron 2430 Lingerman Way Avon, IN 46123 (317) 329-2115 Mary Ellen Keith 18 Wilson Drive Carmel, IN 46032 (317) 696-0405

Matt Abisamra 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 350-7722

Andrea Vrobel 4000 W 106th Street Suite 125-310 Carmel, IN 46032 (574) 607-5995

Dan Allison, MS OTR/L, ATP, CDRS 2020 Peachtree NW Attn. Assistive Technology Div. Atlanta, GA 30309 (404) 350-7763

Kathy Kachanoski 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938

John Anschutz 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 350-7720 James Kennedy 2020 Peachtree Rd. NW Atlanta, GA 30309 (404) 367-1296 Brian Adkins PO Box 425 Grayson, GA 30017 (770) 676-7337 Jacqueline Valme 747 South Eighth Street Suite D Griffin, GA 30224 (770) 229-6498 Rajesh Pagadala 3586 Riverside Drive Macon, GA 31210 (478) 279-1885 ____________________________

Russell Schimmell OTR CDRS 3701 Bellemeade Avenue Evansville, IN 74414 (812) 492-0645 Eva Richardville P.O. Box 8978 Ft. Wayne, IN 46898 (260) 417-8399 Mason Campbell 9531 Valparaiso Court Indianapolis, IN 46268 (317) 879-8940 Mary Follman 4740 Kingsway Drive Indianapolis, IN 46205 (317) 466-1000 Suzanne Hardesty-Pritchard 4740 Kingsway Drive Indianapolis, IN 46205 (317) 721-8636 Susan Fassett 63558 Peppermint Road North Liberty, IN 46554 (574) 647-2634 ____________________________

50

NMEDA Circuit Breaker

____________________________

Patrick DeNobrega 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495 ____________________________

MASSACHUSETTS Eugene Blumkin 600 Washington Street Boston, MA 02211 (617) 204-3721 Tricia/Mark Whitehouse 250 Milton St., #LL002 Dedham, MA 02026 (781) 329-6656 Cabot Smith 100 Newark Street Haverhill, MA 01832 (978) 374-4530

KENTUCKY

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Catherine I. Greene OTR/L, CDRS 3800 Nicholasville Road Apt. 13231 Lexington, KY 40506 (859) 797-6889

MICHIGAN

MaryFrances Gross 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142 Stacey Stevens 240 Hillsboro Avenue Lexington, KY 40511 (859) 255-2555 Brian Iadarola, OTR/L, CDRS 224 North Hite Ave. Louisville, KY 40206 (502) 893-0050 ____________________________

LOUISIANA Lee Carricut 224 East Pinhook Rd. Lafayette, LA 70501 (337) 289-3004 Rev. Julius Lee, CBT President 2910 Seine Street New Orleans, LA 70114 (504) 450-4014 Michael K Shipp 1340 Mitcham Orchard Road Ruston, LA 71270 (318) 245-7361 ____________________________

MARYLAND Elin Davis 4720 Montgomery Ln Bethesda, MD 20814 (800) 729-2682

C Kerry Jones 26875 Church St. PO Box 367 Edwardsburg, MI 49112 (269) 663-0226 Patrick Zeiser 5005 Plainfield Ave NE Suite 400 Grand Rapids, MI 49525 (616) 447-2293 Aisha Hedwood PO Box 48561 Oak Park, MI 48237 (313) 719-4335 Derrick Hedwood PO Box 48561 Oak Park, MI 48237 (313) 719-4335 Danton Lloyd PO Box 241 Okemos, MI 48805 (517) 349-7990 Kelby Lloyd P.O. Box 241 Okemos, MI 48805 (517) 349-7990 Robert E. Reid, Ed.S President P.O. Box 241 Okemos, MI 48805 (517) 349-7990 George Hicks 4345 Teal Road Petersburg, MI 48270 (734) 279-9345 Michael Blasius 26261 Evergreen Road Suite 300 Southfield, MI 48076 (248) 351-0149 ____________________________

NMEDA ASSOCIATE MEMBERS MINNESOTA

NEW MEXICO

Jim Kopp 11100 Wayzata Blvd Suite 801 Minnetonka, MN 55305 (952) 656-7527

Phillip Holmes 2035 Corbett Dr. Las Cruces, NM 88001 (575) 521-1006

David Yount 559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922

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Sherri Johnson 2040 Frontage Road South Waite Park, MN 58387 (877) 327-3533 ____________________________

MISSOURI Kimberley Weishaar 3011 Baltimore Avenue Kansas City, MO 64108 (816) 751-7970 Joe Micko 233 S Patterson Avenue Springfield, MO 65802 (417) 829-5866 Mike Flotken 4 Kingston Manor St Louis, MO 63124 (314) 873-6814 David Adams 334 Buckington Street St. Peters, MO 63376 (636) 294-1762 Bruce Autry 2816 Ginger Drive West Plains, MO 65775 (417) 274-2778 ____________________________

MONTANA Kaitlyn Radi 1876 Songbird Dr. Billings, MT 59101 (406) 855-2673 ____________________________

NEVADA Warren Vinzant 9105 Hummer Drive Reno, NV 89521 (510) 317-1775 ____________________________

NEW JERSEY Carrie Monagle 2381 Lawrenceville Road Lawrenceville, NJ 08648 (609) 896-9500 Gene Morton 1635 Marconi Road Wall Twsp, NJ 07719 (732) 539-5393 ____________________________

NEW YORK Linda Farrell 210 Rabie Road Averill Park, NY 12018 (518) 577-4447 Raanan Zidile 1642 Coney Island Aveue Brooklyn, NY 11230 (718) 414-2457 John Lorenzetti, OTR/L, CDI, DRS 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198 Gail Babirad PO Box 540 Kinderhook, NY 12106 (800) 987-2753 Jurgen Babirad Post Office Box 540 Kinderhook, NY 12106 (800) 987-2753 Karen Fitzgerald 1350 Deer Park Avenue North Babylon, NY 11703 (631) 667-9642

Mike Savicki 17615 John Connor Rd Cornelius, NC 28031 704-905-9628 Liz Green 200 First Avenue N.W. #505 Hickory, NC 28601 (866) 672-9466 Cyndee Crompton 605 Cabaret Rd. McLeansville, NC 27301 (336) 697-7841 Dexter Warren 2720 North Main Street Newton, NC 28658 (828) 464-9738 Ryan Dulina 3614 US 74 Unit 1 Wingate, NC 28174 (704) 839-0492 Ziad K Wakim 2505 Viceroy Drive Units N1 N2 Winston Salem, NC 27012 (336) 682-8383 ____________________________

OHIO Tina Paff 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100

Royce Burns Sr. 258 Van Keuren Avenue Pine Bush, NY 12566 (845) 361-1244

Douglas Morr 7001 Buffalo Parkway Columbus, OH 43229 (614) 888-4160

Brian McLane 29 Rockefeller Blvd.

Rensselaer, NY 12144 (518) 426-8850

Paul Musso 111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401

Beth Tarduno 1000 Elmwood Avenue Door 5 Rochester, NY 14620 (585) 271-1894

Debbie Szelestey 116 N. Jefferson St. 4th Floor Dayton, OH 45402 (937) 224-3033

Carrie Meher 28 Eastern Ave Watervliet, NY 12189 (518) 248-2125

Greg Hart 3101 West Tech Road Miamisburg, OH 45342 (937) 885-6786

Edmund Ippolito 95a Edison Ave West Babylon, NY 11704 (631) 392-4050

Christina Duncan 455 Rushmore Dirve Richmond Heights, OH 44143 (601) 613-1535

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Lynne Chapman 3543 Christie Blvd Toledo, OH 43606 (419) 944-5012

NORTH CAROLINA Mike Edwards NC Div of Vocational Rehabilitation 5501 Executive Center Dr Suite 101 Charlotte, NC 28212 (704) 568-8804

OREGON Juan Gonzalez 8750 NE Emerson St Portland, OR 97220 (503) 251-3865 ____________________________

PENNSYLVANIA Brenda Bennett 4202 Peach Street Erie, PA 16509 (814) 833-2301 Lori Benner 30 Hope Drive EC 130 Hershey, PA 17033 (717) 531-7444 Timothy P. Brant 596 Goucher Street Johnstown, PA 15905 (877) 395-7011 Amy Lane OTR/L CDRS 3600 Forbes Avenue at Atwood Suite 3010 Forbes Tower Pittsburgh, PA 15213 (412) 864-3068 Kenneth Brown 543 Davisville Rd Willow Grove, PA 19090 (215) 659-2400 ____________________________

PUERTO RICO Grisselle Rivera-Ortiz Palmares de Monteverde 94 ramal 842 apt. 30 San Juan, PR 00926 (939) 246-9256 ____________________________

SOUTH CAROLINA Bill Hayes 2011 Hampton Street Columbia, SC 29204 (803) 779-2011 Alan B. Simmerson CDRS 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000 Brigitte King, OTR/L, CDRS, CDI 701 Grove Road Greenville, SC 29605 (864) 455-4476 Ian McClure, CDI, CDRS, CSO 4040 Hwy 17 Bypass South Suite 201 Murrells Inlet, SC 29576 (843) 652-8252

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Julâ&#x20AC;&#x201D;Sep 2019

51

NMEDA ASSOCIATE MEMBERS Tom Jackman 1410-C Boston Ave. W. Columbia, SC 29170 (803) 896-6080 ____________________________

TENNESSEE Amy Palmer 1235 Fuller Rd. Dyersburg, TN 38024 (731) 446-7210 Martha Stephenson, RN 1701 W State Line Road South Fulton, TN 38257 (731) 479-1568 ____________________________

TEXAS Sean Berry 3135 TAMU College Station, TX 77843 (979) 845-6375

jennifer Lambertson 108 Dogwood Drive Fredericksburg, VA 22405 (540) 903-0619 David Martinez 3570 New Market Road Henrico, VA 23231 (804) 921-7716 Katie Fair 6858 Old Dominion Drive Suite 200 McLean, VA 22101 (703) 288-8260 Craig Baker 7400 Midlothian Richmond, VA 23225 (804) 918-9601

Ken Webb PO Box 213 Coppell, TX 75019 (800) 886-4926

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James E. Glenewinkel 1116 E. Kingsbury Street Seguin, TX 78155 (830) 386-0446 Lynne Scott Lee 124 Citation Lane Waxahachie, TX 75165 (504) 439-1001 ____________________________

NMEDA Circuit Breaker

Paul Murphy 6668 9 HWY Selkirk, MB R1A 4G2 (866) 994-6559 ____________________________

NEW BRUNSWICK Maura Dulong, OT 800 Priestman St. Fredericton, NB E3B 0C7 (506) 452-5876 ____________________________ Joe Allen 380 Mill Ridge Court Port Elgin, ON N0H 2C4 (416) 254-7237

Benson Wong 3033 19th Avenue South Seattle, WA 98144 (206) 356-1068

Benjamin Mundy 5150 Broadway #604 San Antonio, TX 78205 (210) 347-5006

MANITOBA

WASHINGTON

Lance Bullard 3135 TAMU College Station, TX 77843 (979) 845-6153

Lou Dienhart PO Box 2106 Pfluerville, TX 78660 (512) 585-5911

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ONTARIO

Jim Speer 16212 Bothell Everett Highway Mill Creek, WA 98120 (425) 922-0990

Murray Schwartz, EVP 8221 Tristar Drive Irving, TX 75063 (214) 615-0661

Lars Taylor #201 - 4710 31st Street Vernon, BC V1T 5J9 (250) 307-2387

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Eric Bradley 3135 TAMU College Station, TX 77843 (979) 845-7492

Chad Strowmatt 11020 Katy Freeway Suite 217 Houston, TX 77043 (713) 858-1582

52

VIRGINIA

WISCONSIN Tim Schermetzler W 7366 Flambeau Point Road Ladysmith, WI 54848 (715) 532-0327 Matt Erickson 10850 W. Park Place Suite 1200 Milwaukee, WI 53224 (414) 973-4300

CANADA

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BRITISH COLUMBIA Harry Baergen 1841 Swan Road Tsawwassen, BC V4M 0A8 (778) 888-2210 Larry Bowen PO Box 78095 Northside RPO Port Coquitlam, BC V3B 4X5 (604) 996-4893 Lisa Kristalovich 4255 Laurel Street Vancouver, BC V5Z 2G9 (604) 734-1313 Dean Robertson 3405 W 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5218

Andreâ&#x20AC;&#x2122; Amyot Place de Ville, Tour C 330 rue Sparks Ottawa, ON K1A 0N5 (613) 990-2670 Shah Baqar, OT, CDRS 20 Linsmary Court Markham, ON L6E1L2 (416) 419-3031 F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-9541 Bob Nunn 6 Ridgeview Street St. George, ON NOE 1N0 (519) 740-4801 Wendy Nieuwland 370 Bayview Drive, #100 Barrie, ON L4N 7L3 (705) 727-0319 Tamalea Stone 1135 Lansdowne Street West Suite 240 Peterborough, ON K9J 7M2 (705) 741-7660 Karen Wolfe 368 Main Street Picton, ON K0K 2T0 (613) 476-1768 Janice Yeung 5373 Vail Court Mississauga, ON L5M 6G9 (416) 803-3811 ____________________________

QUEBEC Stephanie Bois 1300, boul. Cure-Labelle Blainville, QC J7C 2N8 (450) 437-6001 Genevieve Turgeon 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981 Dana Benoit 7005, boul. de Maisonneuve W. Montreal, QC H4B 1T3 (514) 487-1891 Nathalie Maertens 7005, boul. de Maisonneuve W. Montreal, QC H4B 1T3 (514) 487-1891 Alyssa Merilees 7005, boul. de Maisonneuve W. Montreal, QC H4B 1T3 (514) 487-1891 Kristian Thivierge 7005, boul. de Maisonneuve W. Montreal, QC H4B 1T3 (514) 487-1891 Minh-Thy Truong 7005, boul. de Maisonneuve W. Montreal, QC H4B 1T3 (514) 487-1770 Jean-Pierre Maurais 333 boul Jean-Lesage E-M-27 Quebec City, QC G1K 8J6 (418) 528-4281 Michel Morency 333, boul. Jean-Lesage, C-4-21 C.P. 19600, Succ. Terminus Quebec City, QC G1K 8J6 (418) 528-3597 Jacques Bolduc 32 Duquet Ste-Therese, QC J7E 3B4 (438) 498-8448 ____________________________

SASKATCHEWAN Suzanne Lendvoy 2180 23rd Avenue Driver Assessment Program Regina, SK S4S 0A5 (306) 766-5968

NMEDA ASSOCIATE MEMBERS INTERNATIONAL

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AUSTRALIA Jeff Watters P.O. Box 421 Montrose, Vic 3765 Australia 03-9762-2277 ____________________________

CHINA Chu Wa Ho 130 Hip Wo Street Kowloon Hong Kong, China +852 62272307

Ka (Joe) Chun 130 Hip Wo Street G1F Block P, Kwam Teng Kwam Teng, China +852 96365171 ____________________________

IRELAND Gerry Merrick Floor 2 Block A Cookstown Court Cookstown Estate Road Dublin Dublin, AL 0 +3530879894946

ISRAEL Adi Adler, CEO 58 Ha”Khermesh Haifa Israel 31000 +972-390-3903 Moshe Ofek 58 Ha”Khermesh Haifa Israel 31000 +972-390-3903

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Save the Date

www.NMEDAAnnualConference.com Jul—Sep 2019

53

DATES TO REMEMBER This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

Abilities Expo - Houston

August 2—4, 2019 Visit www.abilities.com/houston for more information.

ADED Annual Conference - Lexington, KY August 9—13, 2019 Visit www.aded.net for more information.

Abilities Expo - Boston

September 13—15, 2019 Visit www.abilities.com/boston for more information.

Closing the Gap Annual Conference

October 2—4, 2019 Visit www.closingthegap.com/conference for more information.

Abilities Expo - San Mateo

October 25—27, 2019 Visit www.abilities.com/bayarea for more information.

Specialty Equipment Market Association (SEMA) Show November 5—8, 2019 Visit www.semashow.com for more information.

Abilities Expo - Dallas

December 13—15, 2019 Visit www.abilities.com/dallas for more information.

NMEDA Annual Conference & Expo

March 3—5, 2020 Visit www.NMEDAAnnualConference.com for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to katie.mcdonald@nmeda.org.

54

NMEDA Circuit Breaker

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The BraunAbility Pacifica offers the uncompromised performance you deserve, from the Most Recommended Name in Mobility*

BraunAbility.com *Based on 2016 Dealer Service Technician Study

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