NKY Business Journal | July/August 2020

BUSINESS JOURNAL OFFICIAL MAGAZINE OF NKY CHAMBER OF COMMERCE

JULY/AUGUST 2020

THE FUTURE OF WORK EDUCATING DURING A PANDEMIC 14 EMPLOYER BEST PRACTICES WEEK 20 2020 OUTSTANDING WOMEN OF NKY 25

Shannon Schumacher, CBC

Account Executive, Kentucky Market

Providing Innovative Solutions and Healthier Outcomes for Kentucky Businesses At HORAN, we champion bold innovation backed by data to help employers and individuals thrive.

As an industry thought leader, we explore new horizons in health care, benefits, employee engagement and wellness. We are selfless in this work and determined in our efforts to help you achieve your business and employee benefit goals.

For more information about how HORAN can help with your benefits strategy, contact Shannon Schumacher at 859.572.4500 or ShannonS@horanassoc.com.

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CONTENTS

4 Chair's Letter 8 United is the Way to Help 12 Satisfying the Demand 14 Educating During a Pandemic

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16 NKY Chamber Unveils Gateway for Growth Welcoming Plan 20 Employer Best Practices Week 25 2020 Outstanding Women of Northern Kentucky 30 Around the Chamber 37 Member Milestones

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ON THE COVER: The 2020 Employer Best Practices Symposium: The Future of Work features 21 virtual sessions over 4 days, August 3-6.

38 Upcoming Events

THE FUTURE OF WORK JULY/AUGUST 2020 VOLUME 39 NUMBER 5

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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CHAIR’S LETTER

Today’s employees want to work for companies that are concerned about making a better future – and not just for themselves.

DAN CAHILL

Chair, NKY Chamber President & CEO, HSD Metrics

IN NORTHERN KENTUCKY, WE ARE fortunate to have a wide array of outstanding colleges and universities to help cultivate local talent. These institutions are crucial to our workforce because they drive population growth and diversity, and increase our talent pool. The NKY Chamber enjoys a very strong partnership with the leaders of these institutions, and we value their input, participation and leadership. For example, GROW NKY, one of the NKY Chamber's many efforts to change the trajectory of our workforce, is identifying and developing talent for some of our much-needed positions as early as high school by engaging the schools, parents and employers. This work is already creating an impact.

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Universities understand the importance of technology and the role it plays in not only in developing the next generation of workers, but also in the recruitment of talent in employer brand impressions.

Technology is often an overlooked aspect of talent development and in our fast-paced, digital world its role continues to evolve. Engaging employees online can help increase productivity, lead to professional growth, and serve as a great way to gain helpful insights about your businesses. Additionally, an employer’s brand can be built and broken online, making the search for talent even more challenging in a post-pandemic business environment. Because of this, private businesses and institutions are increasingly working together to understand the role of technology in recruiting, and in developing talent as an asset in our community.

An employer’s brand can be an essential online recruiting tool. For example, current trends have revealed employees are demanding that they work with compassionate employers, or those that show concern for not just the individuals that work for them but also the communities that they do business in.

It seems intuitive that before the global pandemic, employees wanted to work with employers who cared about issues that were greater than just those that impacted their immediate business. But recent events have amplified feelings concerning how employers handle things like diversity and inclusion, employee safety, and community health.

As we have seen throughout the first half of 2020, circumstances that prompt change are often controversial or chaotic.

The message, however, is clear: Today’s employees want to work for companies that are concerned about making a better future – and not just for themselves. If employees believe that employers do not care about their employees’ health, social issues and/or the environment, organizations may have a difficult time trying to recruit and retain top talent moving forward.

At a past NKY Chamber event, I listened to a recruiter tell a story about an employer who manufactures a very simple part that contributes to the building of airplanes. The employer had hoped to attract young minds at a recruiting fair by showing off this very impressive part, which they believed would bring candidates to their booth out of interest. During the first day of the fair, however, the employer saw very few visitors to their booth and even fewer qualified candidates. That evening the employer changed strategies, updating the theme and messaging of the booth. Instead of focusing on the part, they emphasized that they were in the business of preserving and saving lives and ensuring passenger safety. This empathetic message drew candidates to the booth. The individual sharing this message also discussed the importance of working with universities who understand the mindset of the young workforce and how they can help employers. For not only can they improve their messaging and employer brand, they can also ensure they are focusing their core principles on important societal issues that matter to their current and future employees.

The virtual world is shaping our world in real-time. Employers must be willing to adapt and change longstanding ways of doing business to find the employees that will lead the charge into the future.

Otherwise, they risk becoming a remnant of the past. NK Y

NORTHERN KENTUCKY BUSINESS JOURNAL

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Employers must be willing to adapt and change longstanding ways of doing business to find the employees that will lead the charge into the future.

Otherwise, they risk becoming a remnant of the past.

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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"I Live United because I believe creating a community that cares deeply about advocating for quality education, supports workforce development and provides individuals and families opportunity to become financially stable is critical to the success of the entire Northern Kentucky region. Now, more than ever, the pressing needs of our communities need the support of the United Way, its donors and volunteers to help our region recover, revive and thrive. Together, we can make a difference."

- Kay Geiger

PNC Regional President for Greater Cincinnati & Northern Kentucky

"Living United embodies the spirit of working together collectively for the common good of all members of our community. United Way's dedicated team of staff and volunteers rallies Northern Kentucky and our entire region to allocate resources and talent to help in meaningful and impactful ways in our own backyard. The residents of Northern Kentucky are kind and committed individuals that care for its neighbors. United Way's efforts harness that energy in the collective to empower us to be better neighbors."

- Candace McGraw

CEO, Cincinnati/Northern Kentucky International Airport

"I #LiveUnited because the United Way provides responsive, real-time relief that helps people when they need it, as they need it. Thanks to P&G's generous matching gift, our donations will go even further - benefiting 43 agencies serving Northern Kentucky and the thousands of people that they serve - now. There has never been a more important time to give AND deploy resources across the Greater Cincinnati region."

- Mike Sipple, Jr.

President, Centennial Inc. Co-Founder and CEO, Talent Magnet Institute PAGE 9

Business Impact Awards presented by The Week of August 10 4:00 PM - 5:00 PM This year’s event will be a week-long affair beginning with a virtual networking happy hour to meet the finalists in the 10 award categories, two of which will be announced each day that week via Facebook Live.

The ten award categories are Small, Medium & Large Business, Community Champions — For-Profit & Non-Profit, Cool Place to Work, Heritage, Start-Up, Innovation & Business Growth Award Sponsors:

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THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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SATISFYING THE DEMAND Local Colleges & Universities Fueling Talent Pool for the Region’s Future Workforce

By Charley Wayman Building Industry Association of Northern Kentucky

MANY STUDENTS ARE PLANNING TO STAY CLOSE TO HOME TO PURSUE post-secondary education this fall … And now, the NKY Chambers’ GROW NKY iniative is working to connect those students to meaningful career opportunites in order to meet the region’s demand for highly skilled talent.

Ninety percent of regional employers planned to hire summer interns before the COVID-19 pandemic according to a survey conducted by the Greater Cincinnati Collegiate Connection (GC3). That number has dropped to 74%, however, as employers face budgetary constraints linked to COVID-19. GC3 Executive Director Janet Piccirillo says the Greater Cincinnati region is fortunate to have 17 regionally accredited, non-profit colleges within 60 miles of downtown as they annually graduate 25,000 plus into the workforce. This large potential pool will help employers planning to utilize interns as they make changes, including delaying internship start dates and allowing them to work remotely. By partnering with several post-secondary educators, GROW NKY will facilitate relationships that can spur these internships to become part of a highly skilled, retainable workforce throughout the region.

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NORTHERN KENTUCKY BUSINESS JOURNAL

CULTIVATING LOCAL COLLEGE TALENT

FROM CLASSROOM TO CAREER

EDUCATION IN ACTION

“Innovative industry partnerships provide students with hands-on learning experiences and prepare them to fully engage in their careers and communities,” says Amanda Meeker, Associate Director of Career Services at Northern Kentucky University (NKU). According to Meeker, nearly 80% of NKU’s graduates choose to stay local – a huge opportunity for local businesses to find the talent they need by lending their expertise on required skills and competencies. Employers are able to gain access to this talent pool early in their education as NKU has developed strategic partnerships with ION/ APEX among others to amplify regional opportunities to their campus community.

This sentiment is shared by Robin Norton, the Assistant Director of the Institute for Career Development and Graduate School Planning at Thomas More University. Norton says Thomas More incorporates employer input in many ways across departments, including having members of the business community serve on departmental advisory boards, teach classes and provide faculty with speakers to showcase the strength of and opportunities in the region.

“At the University of Cincinnati, the majority of students’ learning takes place on the job as part of their co-op experience, while foundational skills are learned in the classroom,” said Paula Harper, Manager of Partnership Development at the University of Cincinnati explains. “While each program’s curriculum is created in the students' college, we do work closely with the professors in the college to share data from employers about the skills they’d like our students to possess.”

According to Harper, student learning is accelerated through working in an actual work setting where students master collaboration, professionalism, office politics, conflict resolution and how to give and receive constructive criticism.

These specific skills help better prepare the students for their future professional life since they are often better learned on the job than in the classroom.

These skills are similar to those Teri VonHandorf, Provost & Vice President of Academic Affairs for Gateway Community and Technical College, looks to bring to local businesses to ensure curriculum and programming align with local industry’s needs. Recently, two programs created by Gateway earned the Essential Employability Qualities (EEQ) certification through the national nonprofit The QA Commons, indicating students have learned skills in several areas, including communication, problemsolving, inquiry, collaboration, adaptability, principles, professionalism and ethics and responsibilities.

“It is by listening to employers that the program faculty were able to thread these critical, non-technical skills throughout the curriculum,” says VonHandorf. “Most importantly, many of the businesses provide work-based learning experiences for our students so they have the opportunity to pair classroom learning with on the job training.”

Recently, the Enzweiler Building Institute launched an apprenticeship program designed to help Building Industry Association of Northern Kentucky members address their need for a skilled workforce in the construction trades. Industry Association Director of Professional Development Dr. Vicki Berling, says there is one thing she hears the most when talking to potential students: Can they link them to jobs in their chosen occupation?

The answer is what drives her institute to continue helping as many students as they can.

“That’s one reason we decided to become a KY Registered Apprenticeship Program through the US Department of Labor. Now, we can directly help employers in construction find workers committed to pursuing a career in their field,” says Berling. “Our students will get meaningful jobs sooner, and our employers will build a workforce that will retain and grow with the company.”

Business engagement is of critical importance in educating students in a way that is real-world, relevant and meaningful.

The wealth of knowledge that exists within the business community is invaluable in making sure that all students graduate fully prepared to be productive members of a globally competitive workforce. This is the best way to ensure the current and future economic vitality of our region. NK Y

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

“Our students will get meaningful jobs sooner, and our employers will build a workforce that will retain and grow with the company.”

Dr. Vicki Berling, Building Industry Association of Northern Kentucky

For more information on how your business can build a partnership with post-secondary educators in our region, contact: Leisa Mulcahy Managing Director GROW NKY Vice President, Workforce lmulcahy@nkychamber.com 859.578.6396

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Educating During a Pandemic How Schools Transformed, What We Learned and What This Means for the Future

By Tabari McCoy Scooter Media

An event unlike anything our nation has experienced in the last 100 years, the COVID-19 (novel coronavirus) global pandemic has essentially changed every facet of life as we previously knew it. When educators throughout Kentucky were given just three days this past March to transition from in-person to nontraditional instruction (NTI), Kentucky’s 648,369 public school students (and their families) were bound to be affected – but how? Now, with the 2020-21 school year approaching, the question remains: What does the future of education look like for Northern Kentucky students?

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POWERFUL PARTNERSHIPS President of the Northern Kentucky Cooperative for Educational Services (NKCES) for the 2019-20 school year and the Superintendent of Campbell Co. Schools, Dr. David Rust compares the sudden shift to NTI to the old proverbial phrase “when life gives you lemons, make lemonade.” This was a sentiment shared by Erika Bowles, Principal of Ballyshannon Middle School in Boone County, and Dr. Jason Steffen, Principal of Mary A. Goetz Elementary School in Ludlow.

Bowles and Steffen both say there were pros and cons to the NTI experience, each sharing similar stories.

“The difference in equality with our families and our students was glaring between those that had access to the Internet, devices and parent support and those that did not,” said Steffen. “Whether it was making phone calls every day, dropping off laptops, we had to get them the support they needed. It is a motivating factor for our teachers, for our schools, to do whatever it takes to make these kids successful.” Bowles said while parents at first complained of “information overload, things became easier once teachers made adjustments and streamlined online instruction."

Examples like these illustrate the dedication educators exhibited once thrust into NTI according to NKCES Executive Director Amy Razor.

“When we went to NTI, you had a partnership between the school and the student’s family with a school district, a teacher, an administrative team, a cafeteria worker… You had an army behind the plan – you had technology support resolving issues for you, a special education teacher helping a parent log in that had never before,” said Razor. “It’s a partnership and we will continue to find ways to refine that and make it stronger.”

NORTHERN KENTUCKY BUSINESS JOURNAL

TURNING A CORNER Ft. Thomas Independent Schools Superintendent Dr. Karen Cheser says districts statewide are actively working to address the issues like those mentioned

by Steffen and Bowles. This includes partnering with companies like Cincinnati Bell and the United Way to create WIFI hotspots and to install high-speed Internet in homes of families that otherwise cannot afford it.

Getting students direct access to technology has been a top priority, which is why Dr. Rust said his district recently committed $500,000 to obtain laptops for all grade 3-8 students.

Cheser, who also serves as GROW NKY’s Pillar II Chair for College and Career Readiness on behalf of NKCES, says getting technology into students’ hands is critical.

“It’s obvious we will create large inequities if we don’t ensure every student has a device and that every teacher has professional training and development on using those devices,” she said. “One of the things NTI revealed is that students, teachers and parents had to use skills that we like to call 21st Century skills that they may not normally have used in a traditional school setting. They had to be more collaborative, they had to communicate more, they had to think critically (and) they had to be more creative.”

Bowles agrees.

“Some of our students that really don’t learn optimally in an institutional school setting, especially those that have social anxiety issues or things of that nature, some of them flourished in NTI. We saw increased quality of work and quantity of work we had not seen previously from these types of students,” said Bowles. “There’s a place for all different types of education and I think we would be foolish if we didn’t acknowledge it … I’d like to see us in the future embrace the idea, even within a school setting.”

LESSONS LEARNED Despite the early challenges, both Steffen and Bowles saw several positives in their respective experiences. Steffen said NTI made his staff develop tools they can leverage in traditional instruction, which in turn helped show parents learning does not begin and end in the classroom.

“It was a great opportunity for our teachers to demonstrate not only their value, but their preparation and diligence to provide for the students and the community,” he said. “Our teachers basically had three days to change how they do business and they did it … I can’t put it into words my respect for the educators in Northern Kentucky.”

While Razor says local superintendents are “moving forward” with plans for in-person instruction for the upcoming year, she cautions schools may never see “business as usual” again.

The lessons learned from the initial NTI experience – a tool Razor says “we jumped into overnight” might produce a better future for Northern Kentucky students.

“A lot of things can look negative in a pandemic but it refined us in a beautiful way and we will reap the benefits as a region because of how we responded collectively,” said Razor. “Often, innovation happens at moments of crisis and it’s opened and widened our abilities. That’s what we’ve experienced through this.”

NK Y

PICTURED: (Top, Left to Right) Tyler Harney, out the sunroof for the end for the school year reverse parade. Photo by Katrina Harney.

Summit View Academy principal Lesley Smith has fun on the last day of Non-Traditional instruction with her three children. Photo courtesy of Lesley Smith.

Donald E. Cline Elementary students Greyson and Kynslee, along with their mom/NTI teacher Lyndsee, celebrate their last day of school. Photo provided by Lyndsee.

(Bottom) Lloyd seniors wave atop a sweet convertable at their graduation parade.

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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40% 40% NKY Chamber is partnering with Humana to help businesses with one of their largest expenses: health insurance. NKY Chamber HealthSolutions is a new health insurance association exclusively for NKY Chamber members with 2+ employees With HealthSolutions, many NKY Chamber members will see savings between 5-40% on health insurance premiums .* NKY Chamber is partnering with Humana to help businesses with one of their largest expenses: health insurance. NKY Chamber HealthSolutions is a new health insurance association exclusively for NKY Chamber members with 2+ employees

Contact your NKY Chamber Broker to start saving

Thanks to our participation in the NKY Chamber Health With Solutions Program, Granite World can offer HealthSolutions, many NKY Chamber excellent employee benefits which are generally members will see savings between 5-40% unaffordable for small businesses like .* ours. This is a on health insurance premiums huge advantage in a competitive labor market.

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NKY Chamber Unveils Gateway for Growth Welcoming Plan

By David E. Schroeder Kenton County Public Library

In 2019, the Northern Kentucky Chamber of Commerce decided to take a leap of faith and apply for a Gateways for Growth Award from New American Economy and Welcoming America. Northern Kentucky was one of 14 communities in the nation to receive a grant – and with matching funds from Duke Energy – the journey began. The grant is designed to identify immigrant communities in the region and the contributions they make to the economy. The primary goal is to bring together workforce partners to address the regional skills gap and focus on ensuring that Northern Kentucky can support business growth through a strategic workforce effort.

Leisa Mulcahy, Vice President for Workforce at the NKY Chamber, took on the task of leading the initiative.

A planning team of nine community leaders was pulled together which was followed by the development of a timeline and plan of action. Information gathering, research and community input was accomplished through a taskforce comprised of leaders in the business community, education, government, non-profits, healthcare, law enforcement, faith-based organizations, transportation, and members of the immigrant community. This taskforce met multiple times and identified opportunities and challenges encountered by immigrants living and working in our region.

As the initial work progressed, the staff of the New American Economy compiled a report on the impact the immigrant community has had, and continues to have, in Northern Kentucky. Presented to the community at a public meeting in July 2019 at the Kenton County Public Library’s Erlanger Branch, the report had several key findings, one being immigrants made up 77% of the positive migration to Northern Kentucky. In other words, the immigrant population is growing in our region and in turn offers many opportunities for the business community for hiring, expanding diversity and developing a more international footprint.

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Other important data demonstrated that immigrants comprise 7.7% of STEM workers in Northern Kentucky and that 33.1% of adult immigrants in the region hold a bachelor’s degree (compared to 27.9% of U.S. born citizens). Immigrants contributed $11.5 million to Medicare in 2017 and $45.5 million to social security.

The Gateway for Growth Planning Team and Taskforce have been working for months to develop a Northern Kentucky Welcoming plan that was recently released by the NKY Chamber. The plan focuses on three major strategies: (1) Building belonging through community connections; (2) Safety, health, and equitable access to community services; and (3) Workforce Development. This comprehensive approach includes goals, visions, and strategies. You can find the plan on the NKY Chamber’s website at NKYChamber.com/WelcomingPlan.

Likewise, the workforce portion of the plan has identified three areas of concentration: (1) Support students to attain education required for success in the workforce; (2) Establish and support inclusive employer policies and practices, and (3) To enhance access to career pathways and successful professional outcomes for immigrant workers. This roadmap will place Northern Kentucky in an excellent position to recover from the recent economic downturn due to COVID-19 and to grow our workforce to meet the needs of the 21st Century.

Dialogue with employers, focus groups and immigrants themselves have resulted in a deeper understanding of our workforce in Northern Kentucky and how immigrants play an increasingly important role. Regions that are growing economically across the country are doing so with the assistance of immigrants.

Our region now has a plan to accelerate diversity in our workforce, to heighten our national and international profile and to increase the number of residents who are ready to work and contribute to the growth of our community. NK Y

NORTHERN KENTUCKY BUSINESS JOURNAL

Make NKY the most welcoming community in the country!

How can you help‌ Support a local business owned and operated by an immigrant Advocate for greater diversity within a board or committee you serve Spread goodwill and news about the immigrant community on your social media channels Participate in local events that share an international flavor Invite your friends to participate

Did You Know‌ Over the past decade, 77% of positive migration to NKY is due to immigrants Over 75 languages are spoken in the 16 school districts across NKY ZERO major US metros grew without immigrants from 1970 to 2013 44% of Fortune 500 companies were founded by immigrants Immigrants made up 4.2% of the business owners in the region in 2017, despite making up just 3.5% of the NKY population.

Get Involved If you would like to get more engaged to help us make NKY one of the most welcoming communities in the country, please reach out to Leisa Mulcahy at lmulcahy@nkychamber.com

The Future of Work The Future of Work is the theme for this year’s Employer Best Practices Week, which will take place Monday, August 3 — Thursday, August 6. Now in its second year, the event is designed to examine and explore how employers are tackling some of the most pressing issues confronting area businesses. In going virtual, organizers have expanded the event from one day to four, providing more opportunities for attendees to learn and discover tools to help grow their company or organization.

Nick Dokich CEO, Ulimi

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On Monday, Tuesday and Wednesday attendees will participate in morning and afternoon virtual roundtable sessions, choosing from twenty topics over the course of the three days. Employer Best Practices Week will conclude Thursday with an address by keynote speaker Nick Dokich, CEO of Ulimi, before a group debriefing discussion.

Ulimi is Kentucky’s first and only voice-first workforce solutions company. Dokich is a People Operations Professional with more than 10 years of human resources experience in various industries including warehouse, third-party logistics, and call centers. His specialties are workforce performance technology, recruitment, and retention strategies.

Dokich currently works with front-line employees to automate HR processes and talent management.

Employer Best Practices Week is ideal for small business owners, operations and human resource professionals, and C-suite leaders from all types of organizations. SHRM credits are available for attendees. NK Y

NORTHERN KENTUCKY BUSINESS JOURNAL

Employer Best Practices Week | Virtual Symposium | August 3-6 Morning Session 9:00 - 10:30 | Afternoon Session 3:00 - 4:30 NKY Chamber Members: $55 | Future Members: $70 20 Topics + Thursday's Keynote, featuring: You Don’t Have to Go It Alone From talent attraction to retention and funding, Northern Kentucky is rich with resources to help tackle people challenges. Learn how the Strategic Workforce Action Team (SWAT) is making it easier for business leaders to link with partners to meet workforce needs.

Ellen Bates Brighton Center

Christi Godman Gateway Community & Technical College

Incorporating Assessments to Make Smarter Hires Assessments provide hiring managers with objective information about job candidates, help them tailor interview questions, and discover behaviors and motivations. This session will give attendees an interactive look at how the Predictive Index Angel Beets Gilman Partners & GP Elevate Behavioral Assessment adds deeper data to the hiring process.

Keeping Engagement High During Election Season

Jamie Bierman HR Elements

Stay Interviews: Utilizing Your Best Resource – Your Cure

Redesigning Roles with Design Thinking

Jodi Brandstetter

Have you heard that the rapid evolution of artificial intelligence could eliminate 72 million jobs by 2030? By using design thinking principles, companies can start to strategically train and develop their workforce for roles that will be needed in 2030.

Lean Effective Talent Strategies

Election season is just around the corner, and with the current political climate, it’s bound to create disruption in the workplace.

This session will cover employee and employer rights regarding politics in the workplace, tactics for “keeping the peace” at work when opinions don’t mesh and more.

Conducting stay interviews will give insight into why an organization retains employees. Employers can then utilize that data to recruit new talent. This session will cover how to conduct interviews and what to do with the information.

Trisha Owens Cengage

A Framework for the Future: Benefits and Beyond This session will help employers understand the innovative benefit strategies local and national companies are utilizing to attract and retain their best talent. Raaker will share the latest benchmarking data on emerging medical plan coverage options to fit trending needs, flexible work schedules and community engagement.

Emily Raaker Gallagher Benefit Services THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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Strengthening Your Talent Pipeline Through Strategic Alignment

LaKisha Miller

In partnership with the United States Chamber of Commerce Foundation and the Kentucky Cabinet for Education and Workforce Development, Kentucky was selected as one of three states in the country to pioneer a statewide implementation of Talent Pipeline Management (TPM).® Talent Pipeline Management empowers businesses to create and manage their talent supply chains through clearly communicating their most critical job needs to their partners in education and workforce development systems. TPM engages employers in a collaborative and facilitates a process in which they work together to gather the most accurate information regarding workforce issues to assist in understanding the needs and common pain points in our communities. Join this session to learn more about TPM and how you can get engaged.

KY Chamber Workforce Center

Conquering Workforce Obstacles Through Apprenticeships Learn how to conquer workforce obstacles including recruiting, retention and training costs by incentivizing and creating a skilled workforce through apprenticeships.

Shawn Cox Kentucky Institute for Craft Training/Ion Apex Electric

Heather McClanahan Gateway Community & Technical College

R-E-S-P-E-C-T Find Out What It Means for Your Organization

Transforming the Vicious Cycle of Turnover

Meghan Cummings The Women’s Fund of the Greater Cincinnati Foundation

Employers struggle with the same challenges: attraction, retention and engagement.

This session will cover concrete, actionable recommendations to transform your lowerwage workforce, giving you a competitive advantage in this tight labor market.

Debbie Curl-Nagy Marcus Management Consultants

Problem Solving 101 – The Human-Centered Approach to HR Management

Retention: It’s Not Rocket Science With today’s hot job market, employers need to focus on a few key components of retention including fair pay and benefits as well as the other three key drivers of retention, bosses, careers, and connection.

Bonnie Curtis

Thomas Cox

Castellini Company

Recent changes in the workplace and in our country have further highlighted the importance of respect in the workplace. Enhancing civility, respect and inclusion increases retention, job satisfaction, and performance.

This roundtable will focus on three key areas to build a culture of civility within an organization.

Everyone has problems and many interfere with productivity and attendance at work. While not everyone needs or wants counseling, problemsolving is an efficient, effective and affordable alternative providing another tool for human resources management.

Tri-D Center

Supporting Employees Experiencing Child Care Challenges During the Pandemic and Beyond Think about your employees. What are the greatest child care challenges being shared with supervisors during the pandemic? What is your company doing to support employee needs while returning to work? Learn from experts in the field, and one another, regarding strategies and resources available to your employees that increase access to quality child care.

Kate Dean University of Kentucky

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Sandra Woodall EC Learn

NORTHERN KENTUCKY BUSINESS JOURNAL

Building a People First Workplace with Artificial Intelligence (AI) Societal changes, technology, and employee expectations are rapidly changing, meaning workforce development processes must change as well. Learn how to build a people first workforce with AI, adapting strategies to support workers outside of the status quo while meeting goals, even under the strain of doing more with less.

Doug Goodwin Ulimi

Davis M. Robinson, Ph. D St. Elizabeth Healthcare

Employment Engagement Strategies

Embracing Change: The Secret to (Your) Success

Employee Engagement strategies appear to be in place to keep employees loyal to the organization and not necessarily engaged in their work. Perhaps placing a higher priority on investigating employees natural abilities, talents and strengths may be the missing piece of employee engagement.

Learn from one of the region’s prominent family business owners what it’s like to step up, manage change and lead boldly. Learn how you can and should do the same.

Mike Sipple Jr. Centennial & The Talent Magnet Institute

Tackling Employee Burnout to Reduce Turnover in Your Organization

Florence Tandy Leadership Bridges

When employees suffer burnout, employers must address the absenteeism, declining productivity, and turn over that results. Learn the causes of employee burnout, its impact on businesses and practical solutions to help employees overcome burnout and reengage in their work.

Developing Digital Inclusion Strategies

Katie Meyer Cincinnati Bell

Without access to high speed internet, underserved communities risk reinforcing existing inequities and losing workforce to better connected communities which impacts employers in need of talent. This session will review the impacts of the digital divide and strategies for employers to start small, get involved and build out a local digital inclusion strategy.

The Future of Work with COVID-19 During this interactive session, we will tackle the most current challenges relative to COVID-19. While the list is endless, we plan to address the most critical concerns on the day of the program to meet the fluctuating landscape COVID-19 presents. Plus, we will provide actionable and concrete guidelines for workplace issues (such as what to do if your office is exposed), share reflections on what we’ve learned as we’ve navigated through the COVID-19 crisis, and help put those reflections to work to help prepare for a future wave or the next workplace crisis.

Robin Throckmorton Strategic HR

Hire with Confidence – Kentucky’s Federal Bonding Program Talent is in demand and employers want to make sure every potential pipeline of talent is available to them. The Federal Bonding Program lessens the risk for employers to hire hard-to-place job seekers by providing a fidelity bond, a limited-liability insurance policy at no cost to the employer. The bond insures employers against theft, forgery, larceny or embezzlement by the bonded employee. Part-time and temporary workers are eligible.

Michelle DeJohn Ketucky Career Center THE FUTURE OF WORK | VOLUME 39 NUMBER 5

PAGE 23

Sarah Grace Mohr,

2020 Outstanding Women Honorees

Lisa Cooper Executive Director, NKY Area Development District

Wafa Nasser, M.D. Owner/President, The Whole Child Pediatrics, PSC

Teri VonHandorf, Ed.D. Vice President of Academic Affairs, Gateway Community & Technical College

Kim M. Webb Executive Director, Emergency Shelter of NKY

While circumstances necessitated its move to a virtual setting, the 2020 Outstanding Women of Northern Kentucky Awards hosted on Tuesday, June 23, encapsulated the grand stature, elegance – and most importantly, significance – of the event’s 36-year history. Celebrating the women who exemplify notable achievements as well as outstanding service in their professions or to the Northern Kentucky community, this year’s 10 honorees possess strong business acumen and community-forward thinking that is helping to push the region forward. Additionally, this year’s honorees reflect Northern Kentucky’s diversity and strength across generations who, through their efforts, will serve as models for those looking for examples of exceptional individual achievement and service.

Read about this year's honorees and scholarship recipients on the following pages.

2020 Emerging Leader Honoree

Laura S. Menge Senior Philanthropic Advisor, Greater Cincinnati Foundation

2020 Henrietta Cleveland Inspiring Women Honoree presented by St. Elizabeth Healthcare

Kristi P. Nelson Vice President Global Human Resources & General Counsel, Multi-Color Corporation

2020 Judith Clabes Lifetime Achievement Honoree

Tammy Weidinger President & CEO, Brighton Center, Inc.

2020 Nancy Janes Booth Scholarship Recipients

Savannah Buck Gateway Community & Technical College

Barbie Watkins Sponsored by:

Northern Kentucky University

Holly Jenkins Thomas More University

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

PAGE 25

OUTSTANDING WOMEN OF NORTHERN KENTUCKY AWARDS

LISA COOPER OUTSTANDING WOMEN OF NKY HONOREE

WAFA NASSER, M.D. OUTSTANDING WOMEN OF NKY HONOREE

The Outstanding Women of Northern Kentucky Awards sponsored by St. Elizabeth were first celebrated in 1984 as the brainchild of the late Nancy Janes Boothe, the wife of then-Northern Kentucky University (NKU) President Leon Boothe. The original luncheon was hosted with the former Kentucky Post acting as a co-sponsor. Following the newspaper’s closure in 2008, Toyota became the event’s major sponsor, assuming responsibility for event production and supporting the program’s scholarship.

Following Toyota headquarters’ consolidation and relocation to Texas, the Northern Kentucky Chamber of Commerce Women’s Initiative sponsored by PNC became the program’s champion.

More than 200 women have been recognized since the original five were honored in 1984, continuing to pioneer and persevere to improve the Northern Kentucky region through their leadership, volunteerism and dedication to the Commonwealth. This year’s honorees do not just move tradition forward; they illuminate its worthiness with their vitality and unwavering dedication to our region.

Lisa Cooper is the Executive Director of the Northern Kentucky Area Development District (NKADD), where she works to carry out the agency’s mission of serving the region in three key areas: community development, human services and workforce development.

Before becoming Executive Director in 2011, Lisa served as a Public Administration Specialist and the Associate Director for Community Development for NKADD, specializing in human resources, training, regional planning, ethics and local government issues. Away from NKADD, she spends her time in active leadership roles throughout her native Northern Kentucky with leadership roles in several local, state and national organizations.

These include the Kentucky Area Development District Directors, the National Association of Development Organization and the Fort Thomas Education Foundation.

Receiving her bachelor of business administration degree from the University of Kentucky, she also has a master of public administration degree from Northern Kentucky University.

She lives in Fort Thomas with her two daughters Sydney and Emma, who she calls “my rocks and my inspiration.” She is thankful for everyone with whom she works “to serve this great community we call home.”

An independent woman who, by her own admission, takes life’s challenges head-on, Wafa J. Nasser has practiced pediatric medicine in the Greater Cincinnati/Northern Kentucky region for more than 30 years. Immigrating to the United States from Lebanon with her family at age 6, she finished her studies at the West Virginia University School of Medicine despite having to overcome an incurable and progressive disease: muscular dystrophy.

Graduating from Cincinnati Children’s Hospital Medical Center’s residency program in 1984, Wafa has practiced medicine for 30 years in Northern Kentucky, 22 of which have been at her own practice, The Whole Child Pediatrics. She calls it a privilege to be able to have taken care of thousands of children during that time, getting to know her patients and their parents well-enough that they feel as if they were part of her own family.

Wafa acknowledges she would not enjoy the life she has without the support of her friends and family, especially when she suffered a personal health crisis that landed her in intensive care in August 2019. Now doing her part to combat the ongoing COVID-19 (novel coronavirus) pandemic, she continues working with young people as they are, in her words, “joyful, energetic, eternally optimistic and resilient.”

—

Learn more about Outstanding Women of NKY at NKYChamber.com/OWNK Learn more about the NKY Chamber Women’s Initiative at NKYChamber.com/WomensInitiative PAGE 26

NORTHERN KENTUCKY BUSINESS JOURNAL

TERI VONHANDORF, ED.D OUTSTANDING WOMEN OF NKY HONOREE

Teri VonHandorf has dedicated 25 years to being an educator, the last 19 of which have been spent at Gateway Community and Technical College.

Beginning her Gateway career in 2001 as an Adult Education instructor, her tenure has seen her serve in a variety of capacities including: Developmental math professor, a division chair and associate provost before taking on her current role as Provost and Chief Academic Officer.

A lifelong Northern Kentucky resident, Teri’s original career goal was to teach middle school math, leading her to attend Northern Kentucky University (NKU), where she earned both a bachelor’s and a master’s degree in education. She would follow this by going on to also earn her Ph.D. from NKU in Educational Leadership. An unexpected opportunity, however, led to her teaching adults – and the realization she had discovered her life’s work. This is why Gateway’s annual commencement ceremony is now her favorite day of the year as graduation marks a new beginning in the lives of all those embarking on a new earned path.

Somehow, she also finds time to work as an instructor at the Life Learning Center and mentor at her high school alma mater, Notre Dame Academy. Even still, unsurprisingly to those who know her best, she finds it humbling to be among this year’s group of outstanding honorees.

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

KIM M. WEBB OUTSTANDING WOMEN OF NKY HONOREE

Kim Webb is the Executive Director of the Emergency Shelter of Northern Kentucky, a position reflective of her dedication to her work in both non-profit industry and communitybased organizations. Working tirelessly to assist and provide the homeless population with shelter and other life necessities, Webb’s personal and professional life-calling is the same: To advocate for and educate the public about the needs and rights of the homeless. This is what drives her to seek state and locally-funded programs to assist the homeless and to provide them with self-sufficient skills to aid their hopeful return to housing stability.

In addition to the Emergency Shelter, Kim serves on the Safety Net Alliance Steering Committee, the Kentucky Interagency Council on Homelessness and the local Continuum of Care (CoC). Her dedication to her cause is epitomized in her leadership motto: “Managers do things right. Leaders do the right thing.”

Vice president of her Leadership Northern Kentucky (LNK) class of 2017, Kim continues to serve on its alumni committee and its Economic Day Development Committee. Considering herself “blessed” to have a position “where my purpose and passion connect,” Kim credits where she is today to the “strong network” of women who inspire her every day.

LAURA S. MENGE EMERGING LEADER HONOREE

Laura S. Menge is a Senior Philanthropic Advisor at the Greater Cincinnati Foundation (GCF), where she works to help generous individuals, families and companies achieve charitable goals through lifetime giving and estate plans. She leads the NKY Family of Funds, through which the past two decades has seen that more than $40 million has been granted in support of nonprofits and communities throughout the region.

A Rhode Island native who moved to Cincinnati in 2012, Laura is focused on promoting philanthropy and vibrancy in the Greater Cincinnati/Northern Kentucky region. This is evident in both her past efforts as a member of the 2015 Leadership NKY class and current work as its 2020 Chair. In addition, she leads Impact 100’s Charlotte R. Schmidlapp Young Philanthropist Scholarship Program and serves on several boards/ committees. These include: The Renaissance Covington Board, the St. Elizabeth Planned Giving Committee and the Historic Licking Riverside Civic Association Executive Committee.

Laura has also co-chaired the St. Elizabeth Young Patrons Guild, chaired the Junior League of Cincinnati Transfer Committee and taken home the fundraising trophy at the 2019 “Dancing with Children’s Law Center Stars” event.

(She was also a competitor at the event.)

She now happily lives in Covington.

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KRISTI P. NELSON HENRIETTA CLEVELAND INSPIRING WOMEN HONOREE

TAMMY WEIDINGER JUDITH CLABES LIFETIME ACHIEVEMENT HONOREE

THE NANCY JANES BOOTHE SCHOLARSHIP PROGRAM

Tammy Weidinger is the President and CEO of Brighton Center, Inc., a community-based agency working to create opportunities for both individuals and families to achieve self-sufficiency through support services, education, employment and leadership. Beginning her career at Brighton Center in 1981 providing emergency assistance services for local families, Tammy’s career has expanded to work on several community initiatives including Family Resource Centers, P-14 Education and 2Gen Practice. She is also the President and CEO of Brighton Properties, Inc., whose mission is to assist people in obtaining self-sufficiency by developing housing opportunities; Tammy has also helped develop transformational programs such as the Brighton Recovery Center for Women and the NKY Scholar House.

She is involved with many community organizations including: The Federal Home Loan Bank’s Affordable Housing Advisory Council, Kentucky Housing Corporation’s Board of Directors, Success by Six, Women’s Crisis Center Board of Directors, Newport Business Association Board and the Health Collaborative. While she says she never anticipated spending her entire career at the Brighton Center, she has come to love creating “innovative programs,” work with “incredible” people and enriched by the perspective she has gained from those she’s met.

The OWNK education partners are Toyota, Gateway Community and Technical College, Northern Kentucky University and Thomas More University.

Each year, Toyota and the three schools fund one $2,000 scholarship for each recipient. These scholarships are designated for a deserving female college student who exhibits the same qualities as the Outstanding Women honorees.

The three financial awards constitute the Nancy Janes Boothe Scholarship program, named posthumously in honor of Nancy Janes Boothe, the founder of the awards program and wife of former NKU president, Dr. Leon Boothe.

As “first lady” of NKU, she worked tirelessly alongside her husband to build the fledgling institution, championing education, and contributing to the community.

Off campus, she served on the boards of the NKY Salvation Army, NKY Heart Association, NKY United Way and Community Chest, and Hyde Park Community United Methodist Church.

Shortly before the Boothes moved to NKY, Nancy was diagnosed with multiple sclerosis. She never let her disease slow her down. Her goal, according to her husband, was to ‘’to live life to its fullest and to be with people.’’

Nancy Janes Boothe: a determined leader, a phenomenal volunteer, a gracious friend. Outstanding indeed.

PRESENTED BY ST. ELIZABETH HEALTHCARE

Kristi Nelson is Vice President of Global Human Resources and General Counsel for Multi-Color Corporation, a position in which she is responsible for overall management of human capital and legal affairs. Given its approximately 10,000 employees and manufacturing facilities in 26 countries, the Cincinnatibased company is one of the largest label solutions leaders in the world.

Her professional work follows her extensive education, having earned an undergraduate degree from Arizona State University, a juris doctorate from the NKY University Salmon P. Chase College of Law and is admitted to both the Kentucky and Ohio bars.

Volunteerism and community work are staples of this Northern Kentucky native’s life given her innate sense of responsibility to “pay it forward” and uplift others in the community. Kristi’s work away from the corporate world is just as rich as she currently serves on the boards of several local organizations, including: The Kentucky Council on Postsecondary Education, the NKY Convention Center Corporation and the NKY University Foundation. Additionally, she is an advocate for NKY Children’s Advocacy Center and co-chairs the St. Elizabeth Foundation’s capital campaign for its new state-of-the-art cancer center, a cause to which she is personally invested.

She is honored to be the 2020 recipient of the Henrietta Cleveland Inspiring Women award and to be part of her legacy.

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NORTHERN KENTUCKY BUSINESS JOURNAL

SAVANNAH BUCK GATEWAY COMMUNITY AND TECHNICAL COLLEGE

BARBIE WATKINS NORTHERN KENTUCKY UNIVERSITY

HOLLY JENKINS THOMAS MORE UNIVERSITY

Savannah Buck is the Outstanding Women of NKY Nancy Janes Boothe Scholarship recipient. A student studying Human Services at Gateway Community and Technical College, Savannah has overcome several challenges and gone on to achieve success worthy of this award.

A peer mentor in the Student Services department at Gateway (where she helps fellow students access resources to ensure academic success), Savannah was also appointed to serve as Student Representative to Gateway’s Board of Directors. The role finds her gaining formal experience in coordinating and developing strategic plans to promote the college’s role to her constituents. Additionally, Savannah is a participant in the Kentucky Community and Technical College System Student Leadership Academy and a certified on-call volunteer hospital advocate for the Women’s Crisis Center of NKY. The latter service stems from inspiration from her 5-year-old son and her family and a strong desire to make a difference in the community.

She cites losing her mother just before her 16th birthday for sparking her desire to work in social work. She also finds inspiration to help others in older sister Danielle, who at just 21 years old, adopted her after having already adopted her four sisters—all of whom were younger than 10 at the time.

She is very honored to have been selected for this scholarship and to be considered an outstanding woman in her community.

Barbie Watkins is a dedicated public servant with the Metropolitan Sewer District of Greater Cincinnati (MSDGC) where she works as an environmental laboratory analyst of water quality.

She credits her success at MSDGC and gaining skills in testing techniques, analytical procedures and resolving challenges—a result of the people she works with—for helping her learn from their professionalism and approach to serving the public. She cites the COVID-19 (novel coronavirus) pandemic as the catalyst for recently re-affirming these core values as much as her innate devotion to chemistry itself.

Set to complete her bachelor of science at Northern Kentucky University in the spring of 2021, Barbie was recently awarded the Analytic Chemistry Award by the university’s Department of Chemistry and Biochemistry. In her spare time, Barbie enjoys swimming, writing and recording music.

Holly Jenkins is the founder and CEO of Restart Your Life, Inc., a coaching firm specializing in personal and professional development. She is also an author and filmmaker whose works under Restart’s Jade Six Media division have helped propel her to appearances as an expert on issues of childhood sexual abuse on both national radio and television. She is exceptionally proud of her documentary film Empty Closets – In Honor of Those Left Behind, which highlights the lingering devastation homicide leaves on individuals, families and communities.

Her love of learning and education has compelled her to work as a reading tutor for kindergarten through college-age students as well as become a certified English as a second language (ESL) instructor. This is also why Holly will graduate this August with a degree in business management from Thomas More University after pausing her own academic pursuits to raise her family and see them through school.

Having earned Dean’s List honors each semester of her college career, she has already registered to begin her pursuit of a second degree in Ethical Leadership this fall.

An avid reader, she finds balance in her life by practicing transcendental meditation, cooking and volunteering at her church’s Sunday school. She thanks Thomas Moore’s TAP staff for their support and guidance and the “outstanding cheerleaders” in her family who have been critical to her success. NK Y

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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AROUND THE CHAMBER 1

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NORTHERN KENTUCKY BUSINESS JOURNAL

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PICTURED: 1. Retirement Celebration for Missy Wyatt – Walton-Verona Middle School - Photo Submitted by Eric Morwessel, WVMS Principal 2. Walton-Verona Teachers - David and Tonya Sandlin - receiving their staff recognition signs – Photo Submitted by Joanne Nesmith, WVHS Principal 3. Campbell Ridge Elementary 5th grade student Danielle Duke is celebrated by the 5th grade team for her completion of elementary school. Photo by Jennifer Duke 4. Students showed appreciation for their teachers at Reiley Elementary through posters and social media posts.

5. Walton-Verona teacher delivering 8th grade sign to her student – Photo Submitted by Jennifer Csolkovits, Teacher

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6. Simon Kenton Senior Baseball player Avery Barth celebrates spring sports senior night with his family. On May 11, all Kenton County School District High Schools lit up their fields for 20 minutes at 8:20 p.m. (20:20 military time) to honor the class of 2020 spring sports athletes. Photo courtesy Downtown Atwood Photo.

7. Piner Elementary art teacher Teresa Amelang works at home on art projects for her students during NTI.

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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AROUND THE CHAMBER

The Donald E. Cline Elementary team congratulate the 5th grade students during their drive by graduation. Photo by Camy Bankemper.

Giana Baugh, a 2nd grader at Donald E. Cline Elementary, participates in a family science project during NTI. Photo by Tami Baugh.

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During a reverse parade, Donald E. Cline Elementary teachers cheer on their students and families in celebration for completing the 2019-2020 school year. Photo by Elizabeth Rich.

NORTHERN KENTUCKY BUSINESS JOURNAL

Congratulations to RYL Class of 2020!

Here are a few of the graduates with their plaques.

Row one: Brea Bauer, Mount Notre Dame; Nathan Born, Madeira HS; James Carroll, St. Henry District HS; Abby Good, Taylor HS Row two: Trey Gronotte, Covington Catholic HS; Katie Holland, St. Henry District HS; Leah Hoseus, Union Pointe Academy; Kali Stock, Ursuline Academy Row three: RYL Virtual Graduation Celebration

THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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MEMBER MILESTONES KENTUCKY BAR ASSOCIATION

Supreme Court of Kentucky’s Justice Michelle M. Keller, was selected by the Kentucky Bar Association’s Board of Governors to receive the 2020 Distinguished Judge Award. The award is usually presented at the annual banquet held during the association’s annual convention. Unfortunately, due to the COVID-19 pandemic the convention was cancelled. The KBA is working to reschedule the awards banquet for the formal presentation.

The Distinguished Judge Award is presented to any judge who has distinguished himself or herself through a contribution of outstanding service to the legal profession. The selection process places special emphasis upon community, civic and/or charitable service, which brings honor to the profession.

— SHARE YOUR GOOD NEWS!

All NKY Chamber members are invited to share announcements & personal achievements in the Milestones column.

VONLEHMAN CPA & ADVISORY FIRM KBA President J. Stephen Smith remarked, “Justice Keller embodies sound decision making, balanced thought, judicial temperament, accessibility, and professional courtesy. I am extremely proud that she is our 6th District Justice. Her leadership of the Access to Justice Commission is a benefit to all Kentuckians, and just one example of Justice Keller's tireless efforts to improve the justice system in Kentucky.”

Justice Keller was appointed to the Supreme Court of Kentucky in April 2013

by Governor Steven Beshear and was subsequently elected to a full eight-year term on the Court in November 2014.

She currently serves as the chair of the Access to Justice Commission and Criminal Rules Committee.

Justice Keller was elected to the Court of Appeals in November 2006, where she served until her appointment to the Supreme Court. Prior to her election to the Court of Appeals, Justice Keller practiced law for 17 years, during which she served as an assistant county attorney and worked in private practice.

Her private practice concentrated in the areas of medical negligence defense, administrative law, personal injury, and family law.

Justice Keller attended Northern Kentucky University’s Salmon P. Chase College of Law while working as a licensed registered nurse in critical care.

She has received numerous awards, among them a 2012 Outstanding Woman of Northern Kentucky honoree; both the Chase Excellence and Chase Exceptional Service Awards in 2007 and 2011 respectively; and was the first woman presented with the Distinguished Lawyer of the Year Award by the Northern Kentucky Bar Association.

A lifelong Northern Kentuckian, Justice Keller and her husband, Jim, a physician, are the proud parents of two daughters, Brenna and Olivia.

VonLehman CPA & Advisory Firm is pleased to announce that Adam Davey has been elected the next Managing Partner and CEO, effective January 1, 2022. Adam’s tenure will begin following the expiration of current Managing Partner, Brian Malthouse’s term.

“Adam epitomizes what it means to be a member of the VonLehman family,” said Malthouse. “He’s been with the company for nearly three decades, and he understands what our clients, our employees, and our community value most about our firm. He possesses the leadership skills and qualities necessary to continue the firm’s growth through social responsibility and innovation.

Adam is ready for this new challenge, and we have the utmost confidence in his ability to lead the firm into the future.”

“Being raised and educated as a member of this community, I knew VonLehman was a special place when I joined the firm over 25 years ago,” said Davey. “The firm’s commitment to client care and community outreach has always resonated with me. The culture and firm philosophy at VonLehman are essential to our success, and I couldn’t be more excited to ensure these standards are not only met, but exceeded as we move forward together.” NK Y

Send Milestones to bgastright@nkychamber.com THE FUTURE OF WORK | VOLUME 39 NUMBER 5

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EVENTS JULY 7/7 7/16 7/17 7/20 7/21 7/22 7/27 7/28 7/29 7/30 7/30

Introduction to Design Thinking: Rethinking How Your Organization Finds Solutions | Zoom | 11:00 AM – 12:00 PM NKYP: 2020 Next Generation Leader Awards (NGLAs) | Facebook Live | 3:00 – 4:00 PM Legislative Appreciation Breakfast | Facebook Live | 8:00 – 9:00 AM HR 100 – Managing Unemployment In An Unstable Workforce | Microsoft Teams | 2:00 – 3:00 PM Eggs ‘N Issues: Return to Work Strategies | Microsoft Teams | 8:00 – 9:00 AM Workplace Safety Live Stream | Microsoft Teams | 11:00 – 11:30 AM Women’s Initiative Virtual CONNECT Hour | Zoom | 4:00 – 5:00 PM Business Essentials with Thomas More Virtual Session: Technology — Grow Your Own or Shop? | Microsoft Teams | 10:00 — 11:00 AM International Trade: Foreign Direct Investment in NKY | Microsoft Teams | 2:00 – 3:00 PM Women's Initiative Pro Series: Leveraging Generational Differences to Maximize Your Full Potential | Microsoft Teams | 8:00 – 9:00 AM Education in Excellence Virtual Celebration | Facebook Live | 12:00 – 1:30 PM

AUGUST 8/3 8/4 8/5 8/6 8/10-14 8/11 8/12 8/18 8/19 8/20 8/21 8/25 8/27 8/31

Employer Best Practices Week: The Future of Work | Ulimi Events App | 9:00 – 10:30 AM & 3:00 – 4:30 PM Employer Best Practices Week: The Future of Work | Ulimi Events App | 9:00 – 10:30 AM & 3:00 – 4:30 PM Employer Best Practices Week: The Future of Work | Ulimi Events App | 9:00 – 10:30 AM & 3:00 – 4:30 PM Employer Best Practices Week: The Future of Work | Ulimi Events App | 8:30 – 10:00 AM Business Impact Awards Week | Facebook Live/Zoom | 4:00 – 5:00 PM Annual Chamber Golf Outing | Summit Hills Country Club | 7:30 AM – 7:30 PM Getting the Most from Your Chamber Membership | Microsoft Teams | 9:00 – 10:00 AM Eggs ‘N Issues: The Future of Travel & Tourism | Microsoft Teams | 8:00 – 9:00 AM Workplace Safety Live Stream | Microsoft Teams | 11:00 – 11:30 AM Business After Hours | Microsoft Teams | 4:30 – 6:30 PM Leadercast | St. Elizabeth Training & Education Center | 8:00 AM – 4:00 PM Business Essentials | Microsoft Teams | 10:00 – 11:00 AM International Trade: Inland Waterways/CORBA | Microsoft Teams | 11:30 AM – 1:00 PM Women’s Initiative Virtual CONNECT Hour | Zoom | 4:00 – 5:00 PM

SEPTEMBER 9/15 9/16 9/22 9/28

Eggs ‘N Issues: State of Northern Kentucky | Zoom | 8:00 – 9:15 AM Workplace Safety Live Stream: Basic Electrical Safety | Microsoft Teams | 11:00 – 11:30 AM Business Essentials: Chick-fil-A Customer Service Philosophy | Microsoft Teams | 10:00 – 11:00 AM Women’s Initiative Virtual CONNECT Hour | Zoom | 4:00 – 5:00 PM

LOOKING FOR MORE EVENTS? NKYCHAMBER.COM/EVENTS

Northern Kentucky Business Journal is published bi-monthly by: Northern Kentucky Chamber of Commerce, Inc. 300 Buttermilk Pike Suite 330 P.O. Box 17416 Ft. Mitchell, KY 41017 859-578-8800 NKYChamber.com The Business Journal is a benefit of membership and included in membership fees. Annual subscription rate for nonmembers is $24.

Periodicals Postage Paid USPS-548630 at Covington, KY.

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Postmaster: Please send address changes to the Northern Kentucky Chamber of Commerce, 300 Buttermilk Pike, Suite 330, P.O. Box 17416 , Ft. Mitchell, KY 41017-0416.

Subscribers: Please send address changes by e-mail to info@nkychamber.com.

Marketing / Communications Director Jeremy Schrand | jschrand@nkychamber.com Design & Photography Ben Gastright | bgastright@nkychamber.com Vice President Membership – Sponsorship Sales Lynn Abeln | labeln@nkychamber.com

© 2020, The Northern Kentucky Chamber of Commerce, Inc. and by the individual authors. All rights reserved.

Director, Sponsor Investments Diana McGlade | dmcglade@nkychamber.com

CEO/Publisher Brent Cooper | bcooper@nkychamber.com

Chamber Communications Committee Jamie Glavic, Katie Louis, Tabari McCoy, William Powell, Kelly Rose, Charley Wayman & Casey Williams

Vice President, Public Affairs & Communications Kristin Baldwin | kbaldwin@nkychamber.com

NORTHERN KENTUCKY BUSINESS JOURNAL

We are waiving all member cost-sharing related to COVID-19 for our members To help ease burdens as much as we can and continue to champion the health of our members, we will be waiving all out-of-pocket costs related to treatment for COVID-19—including inpatient hospital admissions.

These waived costs are for Individual and Group Medicare Advantage, Medicare Supplement, Medicaid, and fully insured commercial plan members. This will also apply to FDA-approved medications or vaccines when they become available.

Learn more and get answers to questions you may have at Humana.com/ coronavirus/coverage-faqs.

At Humana, it is important you are treated fairly. Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. English: ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-877-320-1235 (TTY: 711). Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-320-1235 (TTY: 711). 繁體中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務 。請致電 1-877-320-1235 (TTY: 711).

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I’m Right Here.

Founded in Covington more than 150 years ago, St. Elizabeth’s roots run deep within Northern Kentucky. We are a proud community partner and support the pursuit of excellence in the classroom and beyond for the people we serve right here in our home.

St. Elizabeth - Leading a Healthier Northern Kentucky

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