Issuu

THE ORANGE COUNTY CHAMBER

DEC/JAN 2 014 /15

A COMMUNITY AND BUSINESS PERSPECTIVE

HELPING ORANGE WORK TOGETHER

ORANGE PULSE

Buy Orange. Build Orange. Give Orange. Partner Orange.

Catholic Charities ‘Adopt-A-Family’ Program

Page 5

Orange Chamber To Partner With Local Chambers To Offer More To All OCCC

By Ellen Daley

Because local chambers of commerce have so much to offer small businesses, the Orange County Chamber of Commerce is offering members of those chamber the opportunity to also be members of the Orange Chamber at a fraction of the cost of regular membership.

Partners With Goshen Chamber

Page 14

BUSINESS INSIDER

Greater Monroe Chamber of Commerce President Paul Campanella joins Greater Hudson Bank for a ribbon cutting.

“Coming from a local chamber,” explains Orange Chamber President Lynn Allen Cione, “I’m very familiar with the many ways these chambers work with and help their members. But now, the sole proprietors and small businesses (up to three employees) who belong to a local chamber can also benefit from the economies of scale offered by a larger business advocacy organization like the Orange Chamber.” Greater Monroe Chamber of Commerce President Paul Campanella agrees. “The value in our chamber partnering with Orange is obvious,” he says. “While Greater Monroe Chamber of Commerce members benefit enormously from the Continued on page 24

NETWORK IT A highlight of the Chamber year – the Snow Ball Gala -- is coming up on Saturday, January 31. This year’s Snow Ball will be different from any Gala we’ve ever hosted. Don’t miss it! Check out all the other great events on page 26

MAKING IT IN O.C. K’s Wedding Center, which has been outfitting wedding parties for more than 30 years, has a brand new location in Middletown. Read all about K’s and a host of other great local businesses on pages 12 and 13.

The Orange County Chamber Works For You!

Chronically Flawed Process of Interviewing and Selection

BOCES Head To Speak

If Your Health Claim is Rejected

Charitable Donations and Tax Implications

GROW /EXPAND Making it in OC Awards & Recognition Notable People New Chamber Members

12 18 18 20

TREND/ INNOVATE Engage With Customers: Increase Sales

INORANGE Events Calendar Committee Meetings

Business Watch is now on

Facebook & Twitter

26 27

PERMIT NO. 335

Newburgh, NY 12550

PAID

PRSRT STD U.S. Postage

BUSINESS INSIDER CHAMBER COUNSEL Glen L. Heller, Drake, Loeb, Heller, Kennedy, Gogerty, Gaba & Rodd, PLLC EMERITUS BOARD MEMBERS OFF ICE RS Tom Sullivan | Chairman of the Board

Dr. Arthur C. Anthonisen Thomas C. DeBenedictus

President/Owner, Smith, Seaman & Quackenbush, Inc., Funeral Homes

F. Edward Devitt

Ralph Martucci | Chair-Elect

Thomas F. Gibney

Katharine Fitzgerald

President, Martucci Finance & Mgmt. Solutions

Mike Turturro | First Vice Chairman

Partner, Vanacore, DeBenedictus, DiGovanni & Weddell, LLP, CPAs

Josh Sommers | Second Vice Chairman

President, Focus Media, Inc.

Maj. Kathleen Sileno | Secretary Chief of Staff, 105th Airlift Wing

Charlie Milich | Treasurer/Immediate Past Chairman

Patricia Gilchrest Stewart P. Glenn Robert Heiferman Louis Heimbach Donna Johnson-Klonsky Woody Levitan Anthony Martine Carole S. McDermott

President, The RAL Supply Group, Inc.

Marsh H. Merrill

William Sivillo | At Large

Ralph L. Mills

President, Captainâ€™s Club Cruises & Tours

Sharon B. Warantz | At Large

In this issue of BusinessWatch, the President IS USING THIS SPACE TO SHOWCASE members caught in the act of ma ximizing their Chamber memberships:

Dr. Kunwar Nagpal Peter Polhamus

President, Jellybean Promotions

John J. McDermott, III, | To Rest Is To Rust Member President, 17K Property Group

Dreena Pross Milton Ritter Robert W. Scherreik

Lynn Allen Cione | President

Orange County Chamber of Commerce

A. Alan Seidman James P. Smith, Jr. William F. Vacca

BOAR D OF D IREC TORS Peter Berman

Jill M. Varricchio

CEO, The Ruby Group

Bob Brisman

Owner, West Point Tours

Renee Bulla

Vice President, Client Services Momentum Advertising and Design

Tony Costa

Chairman, Empire State Bank

Bob Defelice

General Manager, Fox Radio

Frank Giordano, III

Partner, Judelson, Giordano & Siegel, CPA, PC

Deputy County Executive Wayne Booth (left) and Peter Berman (The Ruby Group) catch up at a recent Chamber Membership Breakfast meeting at West Hills Country Club in Middletown.

Lisa Gubernick

Business Banking Team Leader, M&T Bank

Edison Guzman

President, A&E Advertising and Web Design

Paul Halayko

President, Newburgh Brewing Company

Ed Harrison

General Manager, Stewart International Airport

Johann Huleatt

Outreach Director, Community Products, LLC

Eric Maldonado

Partner,Verizon Wireless Zone

Marcel Martino President, Inspire

Melissa McCoy

Vice President, Elant, Inc.

Joann Menendez

Vice President of Marketing Walden Savings Bank

Linda Muller

President & CEO, Greater Hudson Valley Family Health Center

Deborah Patterson

Economic Development Director, Orange & Rockland Utilities

Dr. William Richards President, SUNY Orange

Greg Schloemer

President, DocuWare

Jean Sexton

Branch Manager, Hudson Valley Federal Credit Union

Antonio Vinciguerra Vice President, TD Bank

Scott Wohl

Executive Officer, Builders Association of the Hudson Valley

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CHAMBER STAFF Lynn Allen Cione, President lynnc@orangeny.com Ellen Daley, Vice President, Communications ellend@orangeny.com Adrianna Andrade, Director of Finance adriannaa@orangeny.com Andrea Baer, Director of Events andreab@orangeny.com Cheryl Cohen Director of Membership Investment cherylc@orangeny.com Wendy Melick Director of Information Technology wendym@orangeny.com

Keri Brogan, Golf Sales Manager for Crystal Springs Resort, talks about Crystal Springs after she was selected for the Member Spotlight at a recent Membership Breakfast. All she had to do was throw her business card in a basket. Cablevision Media Sales’ Matthew Noll talks about Cablevision as part of his company’s sponsorship of the recent Member Orientation/Trivia Networking Night held at Soho in Middletown. Microtel Inn & Suites co-sponsored the Trivia event.

Celebrating 90 Years!

These members k now f ull well that the Chamber works if you work it.

Valerie Gross Membership Services Coordinator valerieg@orangeny.com Maureen Major, Membership Investment maureenm@orangeny.com Arlean Veve Executive Administrative Assistant arleanv@orangeny.com Publication of the Orange County Chamber of Commerce © Copyright 2013 The Orange County Chamber Business Watch is not responsible for typographical errors, mistakes or misprints. All advertising, including photographs are the property of Niki Jones Agency, Inc and not that of the advertiser. The advertiser has purchased rights of reproduction in the Orange County Chamber Business Watch and does not have the right to reproduce ads in any other place or publication without written permission from the publisher. The Orange County Chamber Business Watch reserves the rights to exercise its discretion in the selection of advertisement.

Publisher Niki Jones Agency, Inc. 845.856.1266 • info@nikijones.com 39 Front Street • Port Jervis, New York 12771 Editor Ellen Daley 845.457.9700 • ellend@orangeny.com 30 Scott’s Corners Drive Montgomery, NY 12549 Advertising Sales Olga Zernhelt 845.754.2356 • businesswatch@nikijones.com 39 Front Street • Port Jervis, New York 12771 OCCC Logo Design AJ Ross Creative Media

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The Chronically Flawed Process of Interviewing and Selection Interviewing and selection is one of the most critical parts of the life cycle of any business. It determines to a great extent the level of success or failure of each company in that the performance of those we choose to work for us has a direct effect on how well we deliver our products and services. Yet something so critical and so impactful is usually so poorly executed. It’s rushed. It often is about gut feel vs. strategic execution. Sadly it often results in poor choices and frustrating results. It does not have to be this way.

you know how to interview. Too many hiring managers are just clueless when it comes to knowing what to ask, how to ask it and then how to interpret the responses received. Even worse is the hiring manager who thinks the interview is about them, talking on and on about the job and company, assessing the candidate by how many head nods and points of agreement and acceptance have occurred. With this is mind get your managers some form of training on how to interview and how to properly assess the candidate.

It’s important to have a plan. Most companies have prospective hires see anywhere from two people in the firm to perhaps five or more. Instead of having uncoordinated screening efforts, get everyone together who is part of the interviewing process and divide up the roles. Establish who is going to ask what questions, cover what aspects, inform on what levels, and so on. You will collectively cover more ground this way, eliminate wasting time asking the same questions over and over, and then have more information to share and use in your decision.

Even with the training and a strategic interview process, today’s candidate is better schooled and better prepared to answer the questions often posted in the average assessment process. Unfortunately the answers received may not necessarily be indicative of the candidate’s true feelings, abilities or interests, but instead just a set of responses the candidate thinks we want to hear that will help them get the job. As such, the use of pre-hire testing tools has become all the more critical. Using a mix of personality profiling tests, designed to assess organizational fit and personal style, as well as skills testing for things like math, writing, specific software use and even organization, all will help validate your findings from the interview or give you some reason to reconsider your selection.

Just because you have had to participate in an interview, usually as a candidate, does not mean

It’s become cliché for some to say that the most important asset in any business is the people.

Here are some key steps to take that will help improve how your firm assesses and selects your future hires.

Business Lending A ny time and on your terms.

B y D a v i d Le w i s David Lewis is President/CEO of OperationsInc., a 13+ year old, 60+ employee human resources outsourcing and consulting firm with offices in Goshen, specializing in support for small to mid-sized businesses. He is also President/CEO of www. OrangeCountyNYJobs.com, the area’s largest job board. More information is available at www.operationsinc.com.

While it may be cliché, it also usually is true. As such, we need to invest as much time and effort into selecting those assets as we do in any other part of our operation. Consider, then, taking a more thoughtful approach to a process that often gets less attention than truly warranted.

My Time Meeting with Walden Savings Bank My Business

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William F. Vacca

Vice President 845.457.7700 x367 Cell: 845.661.2524 william.vacca@waldensavingsbank.com

At Walden Savings Bank, we’ve been earning our customer’s trust and banking on their terms for more than 140 years. We’ll come to you today and tell you about the business banking and lending products your business may need.

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Orange Pulse Catholic Charities Launches Annual ‘Adopt-A-Family’ Program BY kristin jensen

Catholic Charities Community Services of Orange County (CCCSOC) is looking to make the Christmas season a little brighter this year for the children and families it serves Ali Curtis through the annual “Adopt-a-Family” gift program. The notfor-profit human service agency has been coordinating the program for seven years. Last year, more than $200,000 in Christmas gifts was distributed to 3,000 children and families throughout Orange County. Throughout the fall, Catholic Charities collects the names and details of families in need that include children age 12 or under. Information includes such things as age, gender, clothing size, special interests, and possible gift suggestions. For children age 12 and under, it is requested that the gift include an outfit (shirt & pants) and an age-appropriate toy.

SUPPORT ORANGE CO.

SHOP LOCAL HOSPICE A Plan for Living 845-561-6111

Hospiceoforange.com 800 Stony Brook Court, Newburgh, NY 12550

The details are then provided to those donors who have volunteered to “adopt” a family for the holiday season. Adoptees are frequently businesses, scout troops, school groups, office co-workers, classmates, civic groups, adult siblings, and families – anyone who is looking to create a brighter Christmas for a youngster this year. “Catholic Charities is proud to coordinate the adopt-a-family program each Christmas,” said Dr. Dean Scher, Executive Director of CCCSOC. “There are many generous people in our community who want to lend a helping hand to others, especially during the holiday season, but they’re not sure how to go about it. We have the good fortune of being able to connect these warm-hearted people with those in need, creating brighter holidays for all involved.” Those looking to adopt a family should contact, Ali Curtis, Director of Catholic Charities’ Resource Exchange Program at 562.4733 or alice.curtis@archny.org. Family gifts should be returned to Catholic Charities for distribution to families no later than December 19.

Announcing our new

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“As a mother myself, I know how important it is for me to create warm Christmas memories for my children and our family,” said Curtis. “Thanks to the generosity of our donors, we are able to help families in need do the same for their children. Our donors have included adult siblings who no longer exchange family gifts and colleagues who want an alternative to the office gift exchange. Many supplement their family’s gifts with holiday food baskets and gift cards to make the season even brighter. It’s a very special program to administer,” added Curtis. While family information is compiled by Ms. Curtis from Catholic Charities’ service providers, she may also be contacted if anyone knows of family that should be considered for the “adoption” list. Catholic Charities Community Services of Orange County, as one of the human service agencies of Catholic Charities of The Archdiocese of New York, serves the homeless, the hungry, the emotionally and physically handicapped, immigrants, the marginalized and vulnerable of Orange County. Catholic Charities collaborates with parishes and non-Catholic and Catholic partners and helps people of all religions who are in need. For more information, visit www. catholiccharitiesoc.org.

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BUSINESS INSIDER T h a n k s to 2 0 1 4 C o r po r a te Partners Our generous Partners this year are: D I A M O N D Partners : Crystal Run Healthcare SB Merchant Services P latinum Partners : Drake, Loeb, Heller, Kennedy, Gogerty, Gaba & Rodd, PLLC Greater Hudson Valley Family Health Center Vanacore, DeBenedictus, DiGovanni & Weddell, LLP, CPAs Walden Savings Bank

BOCES Head to Speak February 12 BOCES (Board of Cooperative Educational Services) was established by the NYS Legislature in 1948 to provide high-quality, cost-effective educational services to school districts in the state. Since 1957, however, Orange-Ulster BOCES has gone well beyond that mission, also offering special education, career and technical education, adult education, professional development, instructional services, educational technology support, library services and management services for component school districts. W i l l i a m hecht As the keynote speaker at the Chamber’s Thursday, February 12 Membership Breakfast, William J. Hecht, District Superintendent/ Executive Officer for Orange-Ulster BOCES, will talk about O-U BOCES’ role in the “development of continuous learners who will be successful in meeting the challenges of living in our society today and in the future.” The breakfast will begin at 7:30 a.m. at West Hills Country Club in Middletown. Reservations, which must be paid in advance, should be made at www.orangeny.com, by calling 845457-9700 or emailing andreab@orangeny.com. Admission is $25 for members and $50 for non-members.

G old Partners : Advance Testing Company AJ Ross Creative Media Alteva Bonura Hospitality Group Community Products, LLC DocuWare Elant Entrepreneurial Assistance Program

GET THE QUICKBOOKS HELP YOU NEED with Certified QuickBooks ProAdvisor Rochelle DeJong

Hudson Valley Federal Credit Union Judelson, Giordano & Siegel, CPA, PC M&T Bank Myles Financial Services

Let US help your business so you can enjoy the sweet rewards.

Niki Jones Agency, Inc. Occupations System of Care Orange & Rockland Utilities, Inc.

Running your own business usually means that you’ve got a lot on your plate - some of which are things you’d rather not deal with. At Ulster Savings Bank, we can help lighten the load. From taxes and payroll to lending, investments and more, we’ve got you covered.

Orange County Trust Company Orange Regional Medical Center Stewart Airport/ The PANYNJ M edia Partners : Clear Channel Media & Entertainment Fox Radio Group Neversink Media Group Thunder 102

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If Your Health Insurance Claim Is Rejected… Every time you make a claim under your health insurance policy, there is a substantial possibility that your insurer will decide to reject it. When claims are rejected, policyholders must either pay out of pocket for medical bills or spend an inordinate amount of time battling a corporate bureaucracy about complex insurance issues that they do not fully understand. The more you know about how the system works and what you can do to make it work better for you, the more success you likely will have. Here’s how to reduce the odds that your health insurance claims will be rejected—and what to do when a claim is rejected. If a claim is rejected, investigate why the claim was rejected before paying a medical bill out of pocket. There might be a way to get your insurer to pay it after all. Possible problems and solutions include: Problem: The health-care provider entered a billing code incorrectly. Every medical procedure has a five-digit Current Procedural Terminology (CPT) code. Every medical diagnosis has a specific code number, too. If your health-care provider enters a procedure or diagnostic code incorrectly—which happens with surprising frequency—your insurer isn’t likely to waste time trying to figure out what’s wrong. It

will just reject the claim. What to do: If you believe that a code-entry error might be responsible for the claim rejection, present your concerns to the healthcare provider’s billing department and ask it to resubmit the bill to your insurer with the correct codes. Problem: The health-care provider billed under the wrong insurance policy. This is particularly likely if your insurance recently has changed, or if this is the first time that you have received treatment from the healthcare provider. What to do: When an insurer rejects your claim, confirm that the policy number and group number on the paperwork corresponds with your current policy.

B y Ad r i a G r o s s Adria Gross is CEO of MedWise Billing, Inc., a medical-billing advocacy company based in Monroe that assists health insurance customers in disputes with their insurers. She previously worked as a claims examiner with Blue Cross/Blue Shield and American International Group. Info: www. MedWiseBilling.com.

Problem: The insurer continues billing you after you’ve met your deductible and/or out-ofpocket maximum. If your insurer fails to properly track the medical procedures that you have had and/or the payments you’ve made during a year, you might be asked to pay more than you should. What to do: Keep a file each year of your medical bills…health insurance Explanation of Benefits (EOB) statements…and a tally of the amounts you pay out of pocket.

When you believe that you have reached your annual deductible and/or out-of-pocket maximum, make sure that the insurer doesn’t keep requiring you to pay more. If it does, ask the insurer to review its records and to explain why its tally doesn’t match yours. Keep in mind that the insurer may not count the full amounts charged by out-of-network providers. Problem: It isn’t clear why the insurer won’t pay a claim. Insurance company claim rejections can be very difficult to understand. What to do: Call the insurer’s customer service department, and ask for a plain-English explanation of why the claim was rejected. If you don’t understand or don’t agree with what you’re told, ask to speak with a supervisor. If the first person you speak with doesn’t provide clarity, call back repeatedly and speak with a different representative and supervisor. Take notes documenting the time and date of each call, the person you spoke with and what you were told.

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Charitable Donations and Tax Implications Are you looking for a way to lower your 2014 tax bill? Qualified charitable contributions may help lower taxable income -- and, as an added bonus, allow you to support worthwhile causes. Approximately 40% of charitable giving occurs from Thanksgiving to New Year’s Eve, according to the not-for-profit watchdog Charity Navigator. So now is a good time to review giving trends and the IRS substantiation requirements. Charitable contributions reached approximately $335.2 billion in 2013, an increase of 4.4% over the previous year, according to the Giving USA 2014 study. This was the fourth consecutive year of increased generosity. If giving continues to grow at the current pace, annual donations will surpass the 2007 pre-recession peak of $344.5 billion by 2016. But charities should thank some taxpayers more than others. Corporations accounted for only 5% of charitable contributions in 2013. Individuals accounted for 72% of contributions in 2013. A recent study of people who reported charitable contributions as itemized deductions on their personal tax returns found an “incomegiving gap” based on contributions made before and after the recession. Specifically, the Chronicle of Philanthropy reported that people with adjusted gross income (AGI) of $200,000 or more decreased charitable contributions as a percentage of AGI by 4.6% from 2006 to 2012. But people with AGI below $100,000 increased charitable giving as a percentage of AGI by 4.5% during the recession. Based on the Chronicle of Philanthropy study, the average American gave 3% of his or her AGI to qualified charities in 2012. But generosity varies dramatically depending on where taxpayers live. People in Utah are the most generous, donating an average of 6.5% of AGI to qualified charities. Conversely, people in New Hampshire donated the least, giving an average of 1.74% of AGI to qualified charities.

money to an individual or a foreign organization is generally not deductible, except for donations made to certain qualifying Canadian not-forprofits. To determine if an organization qualifies as a charitable organization, go to the IRS Exempt Organizations Select Check. To deduct a charitable donation of money, regardless of the amount, you must have a bank record or a written document from the charity. Bank records include canceled checks, bank or credit union statements, and credit card statements. These statements should show the name of the charity, the date, and the amount paid. Credit card statements should also show the transaction posting date. To be deductible, clothing and household items donated to charity generally must be in good used condition or better. (Note: This requirement may be waived for deductions of clothing or household items of more than $500 if you include a qualified appraisal with the return.) Household items include furniture, electronics, appliances and linens. If a contribution entitles you to merchandise, goods or services, including admission to a

In order to deduct charitable contributions on your personal tax return, you must follow these rules: Charitable contributions are deductible only if you itemize on your tax return. To be deductible, charitable contributions must be made to “qualified” organizations. Giving

Contributions are deductible in the year made. The holidays are a hectic time for most people, so it’s easy to forget about tax-deductible charitable gifts until it’s too late. Donations charged to a credit card by December 31 count for 2014 -- even if the bill isn’t paid until 2015. Checks also count for 2014 as long as they’re postmarked no later than December 31. If you plan to deduct a sizable charitable contribution on your 2014 tax return, consult with your tax adviser before year end to ensure you are following all the rules. This article was provided by Vanacore, DeBenedictus, DiGovanni & Weddell, LLP and one of the largest CPA firms in the Hudson Valley, offering services including, but not limited to, financial planning, technology consulting, business valuation, and pension consulting. More information is available at 845-567-9000 or www. vddw.com. -Bizactions

A business bAnk for every step in your journey

Learning to Play by the IRS Rules Not all charitable contributions are tax deductible. The Chronicle of Philanthropy study was based on data from personal tax returns, which covered 80% of charitable giving by individuals as tabulated by the Giving USA 2012 study and 74% of charitable giving reported by individuals in 2006.

charity ball, banquet, theatrical performance or sporting event, you can deduct only the amount that exceeds the fair market value of the benefit received.

Are slow payments or unexpected needs putting pressure on your cash flow? A short-Term Line of Credit could be the perfect solution. Draw on your line quickly and easily when you need it to finance receivables, purchase inventory, or meet other needs complicated by cash flow shortages.

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Your business doesn’t stay the same. Why would it? You grow. You learn. You move forward. That’s the whole idea. so your bank’s relationship with you should grow too. The right bank for your business is one that understands your changing needs and priorities as you go through your own unique business journey. And that takes a bank with the experience to understand those needs and be prepared to meet them.

That bank is Orange County Trust Company. We’ve been helping local businesses along their journeys for more than a century, and we’ve earned their trust. Let us show you all the ways we can earn yours.

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9/19/14 1:12 PM

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Can’t get bank financing? Epona has alternatives including private money and most financial products. They’ll help you establish and build your business credit with no personal guarantee or credit check. Epona makes you more fundable.

The one-stop shop for your facility. Offering a wide array of janitorial cleaning supplies and equipment, disposable foodservice products, medical and hygienic supplies, dinnerware, kitchen equipment and more. Has an in-house interior design team and a dietary management company.

845-773-0003 michele@financingforyourbusiness.com www.financingforyourbusiness.com LIT TLE SCHOLARS CHILDCARE AND PRESCHOOL, Chester Teachers are thoroughly reference and background checked; fun, loving, creative and amazing. Facility is designed to ensure the ultimate safety of children, with security cameras in all areas. Children love coming to school every day, and are ready for kindergarten when they leave. 845-469-4403 / littlescholarsdcm@yahoo.com www.littlescholarsschool.com

845-926-3340 / marketing@tripleasupplies.com www.TripleASupplies.com PRINTEKS REPROGRAPHICS, INC., Goshen Prompt personal service. Orange County’s number 1 source for construction printing. Copies, printing, scanning, graphic design, signage – all under one roof. 845-294-0877 / accounts@printeksrepro.com www.printeksrepro.com WA L D E N S AV I N G S B A N K , M o n t g o m e r y Now offering instant issue debit cards at five branches: Walden, Pine Bush, Florida, New Windsor and Scott’s Corners. Or, order your debit card at any one of the other six branch locations and a new card will be mailed within 24 hours. 845-457-7700 joann.menendez@waldensavingsbank.com www.waldensavingsbank.com T H E R U B Y G R O U P, G o s h e n This project management, general contracting and consulting firm is moving forward with a major renovation of a 1910-era building at 29-31 Front Street in Port Jervis. The building will be transformed into a mix of newly renovated, quality apartments on the top two floors, and modern, functional commercial space on the first floor. 845-651-3800 / pete@rubycs.com www.rubygrp.com K’S WEDDING CENTER, Middletown Family-owned and operated for 30+ years. Full line of wedding gowns, bridesmaids, mother, flower girl dresses and tuxedos. New location on Route 211 East, next to Ruddrucker’s and Autozone. 845-341-1061 / ksweddingcenter@hotmail.com www.ksweddingcenter.com JHSMITH, LLC , Newburgh Registered lobbyist with NYS Commission on Public Integrity and licensed by NYS Department of Financial Services. Specializing in legislation and

insurance regulation applicable to NYS Commercial Insurance and Surety Industry. Appearing before NYS Insurance Department, Workers’ Comp Board and many other agencies and boards. 845-522-0801 / Hughette77@hvc.rr.com ART’S DRIVE-IN CLEANERS, Middletown They treat all customers as if they were their best friends. They don’t make promises they can’t keep. They share whatever professional information they may have and let their valued customers know how much they are appreciated. 845-343-6455 / artsclean@citlink.net O R A N G E R E G I O N A L M E D I C A L G R O U P, Middletown Orange Regional Medical Group Primary Care announces the launch of MyChart, a secure online destination allowing patients access to their health records 24 hours a day, seven days a week. It is a proprietary, secure web-based management tool connecting patients to their personalized health record online. 845-333-2363 / lzuckerman@ormc.org www.OrangeRegionalMedicalGroup.org ORANGE REGIONAL MEDICAL CENTER, Middletown Orange Regional’s Outpatient Surgery and Procedure Center, located at the Orange Regional Medical Pavilion, 75 Crystal Run Road now offers the LenSx® Laser, the first femtosecond laser cleared for use in cataract surgery. 845-333-2391 / lzuckerman@ormc.org www.ormc.org MIDDLETOWN MEDICAL , Middletown Middletown Medical announces the acquisition of George Giovannone Physical Therapy of Middletown, one of the region’s most successful such practices since 1992. Located at 1219 Dolsontown Road, Middletown Medical’s physical therapy services will now be based at this location. 845-342-4774 / deandiltz@yahoo.com www.MiddletownMedical.com I N D E P E N D E N T T E L E C O M M U N I C AT I O N S C O R P O R AT I O N , N e w b u r g h Independent Telecommunications Corporation, an industry leader in unified communications, has launched a mobile workforce initiative to help their customers leverage the benefits of advanced technology in today’s mobile environment. 800-724-0362 / sales@itc-communications.com www.itc-communications.com L AW O F F I C E S O F C H A R I S ORZECHOWSKI , Washingtonville Providing litigation and transactional legal services for business law, real estate, land use and trucking defense matters. Defends DCL drivers and commercial carrier owners. Charis Orzechowski has nine years of tractor-trailer driving experience and holds a Class A commercial license. 845-401-1403 / corzechowski@colaw.attorney www.colaw.attorney

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Z I G GY ’ S GY M N A S T I C S A C A D E D M Y, Middletown “We do good things for kids,” with a focus on goal setting and achieving personal success. New stateof-the-art facility with new Olympic level equipment and kid-sized equipment for pre-schoolers. Certified, fun-loving professional staff. 845-692-3547 / mikez@ziggysgym.com www.ziggysgym.com COLOR CUBE , INC., New Windsor Custom apparel and graphic design services. T-shirts, long sleeves, hoodies, sweatpants, jackets, business cards, flyers, magnets, promotional products, posters and more. 845-565-8337 / colorcubecreative@gmail.com www.colorcubecreative.com B I R C H E Z A S S O C I AT E S , L L C , Kingston Strives to provide safe, quality, affordable senior housing through innovative building concepts and design. Committee to supporting the community, seniors and veterans’ needs. Environmentally progressive ideas in building “green.” 845-331-2097 / saaron@birchez.com www.birchez.com

Trivia Networking Event It was an evening of great fun and lots of terrific networking at Soho Bar and Grill in Middletown as the Chamber hosted its second annual Trivia Networking event. The evening’s winning team celebrated victory; from left: Martyna Filip, Jan Peirce, Eric Egeland, Nardraka Lawson and Nick Nappo. A great big thank you to Carlos Vega from AJ Ross Creative Media, the originator and facilitator of Trivia Networking, as well as to Cablevision Media Sales and Microtel Inn & Suites for sponsoring this fabulous event.

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THE GOSHEN CHAMBER OF COMMERCE

Bringing business and community interests together

A Letter From The Executive Director Of The Goshen Chamber Of Commerce - Terry Smallin Welcome! I hope this edition of the Goshen Chamber of Commerce Business Watch finds you well. As the new Executive Director, I would like to thank our Community for their positive outlook and forward thinking as we all stand determined and dedicated to Goshen. In 2015, I hope you continue to feel supported by our business and non-profit community. We will be launching the Goshen Community Expo in March, our 34th Annual Great American Weekend in July, and the Autumn Gala in November just to list a few of our great events. Mark your calendar and visit www.goshennychamber.com for information on our last event for 2014 the Member Orientation/Holiday Mixer on December 10th. Other events scheduled for next year include our Networking Monthly Breakfast, Networking at Noon Lunches, and our Member Orientation/Mixers. It is an exciting time to be a member of the Goshen Chamber of Commerce, and a part of Business Watch. Our success in achieving our mission and purpose will be a collaborative effort from the Chamber Board of Directors, Chamber Ambassadors, Village and Town of Goshen and area professionals. To our current Chamber members, thank you for your continued support. For those of you considering becoming a member, you will find great value and benefits in being a member. I am honored to be a part of the Goshen Chamber of Commerce and energized by the progress we are making. I look forward to seeing you at one of the many great events. I welcome your input on the Goshen Chamber Business Watch. Terry Smallin, Executive Director

Check “Business Gifts” off your list. Employee Gifts Client & Vendor Gifts Company Events Holiday Parties

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Newburgh (845) 565-1144 606 Broadway, Newburgh, NY 12550 Monroe (845) 782-1177 215 Larkin Drive, Monroe, NY 10950 Middletown (845)342-1100 125 Dolson Avenue, Middletown, NY 10940

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B y T E RRY SMALLIN Executive Director Goshen Chamber of Commerce

Orange County Trust Company Partners with Syracuse University’s Jim Boeheim on Launch of Books 4 Kids

GOSHEN INSIDER

WELCOME NEW CHAMBER MEMBERS D e B ellis , Van C ott & A ssociates C PA s . P. C .

845-294-9727- Goshen, N.Y. www.dvacpa G oshen D evelopment L L C

201-394-7462 N iki J ones A gency, I nc .

845-856-1266- Port Jervis, N.Y. www.nikijones.com O range C ounty S ports C lub

845-651-1000 Florida, N.Y. www.orangecountysportsclub.com Paradise E nergy S olutions

877-851-9269- New Windsor, N.Y. www.Paradiseenergysolutions.com R oyal K argo T ransport

845-673-5907- Middletown, N.Y. www.royalkargotransport.com B illy J oe ’ s R ibworks

845-565-1837- Newburgh, N.Y. www.ribworks.com

Bank Welcomes Hall of Fame Men’s Basketball Coach to Newburgh to Kick off Program Newburgh, Oct. 15 - In recognition of Orange County Trust Company’s support of children’s literacy in the Hudson Valley, the Bank joined Syracuse University Men’s Basketball Coach, Jim Boeheim, in the launch of his new Books 4 Kids program. Books 4 Kids, a program under the Jim and Juli Boeheim Foundation, will provide new books for children in grades K through 5 to encourage reading. The Bank will provide financial support and book donations. “We are excited about our partnership with Orange County Trust and thank them for their generous support of this new program,” said Coach Boeheim. “I believe that it’s so important for kids to find their passions. Through reading, they can learn and dream. All children should have access to books, which are critical to building their foundations in life.” An avid reader, the legendary Hall of Fame coach spoke about his love of reading and interests in novels and thrillers, plus reading the newspaper daily. The Bank hosted Coach Boeheim for an event at the Newburgh Armory to announce the new program and his partnership with the Bank over the next two years through its new “Excellence in Orange” campaign. “Individuals and businesses want the very best quality and service when it comes to their banking,” said CEO Michael J. Gilfeather. “Jim Boeheim’s excellence in coaching for 35-plus years exemplifies the very high standards we aim to deliver to our customers. It is a natural fit.” Following the kick off event, Orange County Trust held their “Excellence in Orange” reception at SUNY Orange, which tied together the represented institutions (SUNY Orange, Orange County Trust and Coach Boeheim’s Orange Men Basketball Team). The event served to thank some of the community’s business professionals and to recognize the shared dedication to excellence of Coach Boeheim and the Bank. Books 4 Kids joins the other programs through Boeheim’s Foundation: Courts 4 Kids, Rooms 4 Kids and Sneakers 4 Kids. Coach Boeheim has had a remarkable run as head coach at his alma mater, Syracuse University, guiding only winning teams in his tenure and pushing the Orange into the postseason in all but one of his 37 years. SU has made 30 trips into the NCAA Tournament. About Orange County Trust Company Founded in 1892, Orange County Trust adheres to conservative banking practices. A highly capitalized bank, currently with over $720 million in assets, Orange County Trust has built trust

within the community by remaining financially strong and independent, capable of making timely decisions here at home. From nine locations in the mid-Hudson Valley region, the Bank provides a variety of products and services for individuals and businesses. For more information, visit www.orangecountytrust.com.

pleased to announce The Goshen Chamber of Commerce is pleased to announce that Rose & Anatoly Shevchuk, Proprietors of Goshen Gourmet Cafe located at 134 West Main Street, Goshen, NY are joining forces with Carol Cullen and Donna SilverMcCormack from Accessory After The Fact for a one evening only open house on December 11th from 4:30 to 7:30pm. This alliance is an effort to join forces for increased awareness of Shop Goshen. Carol and Donna will be displaying fashion accessories in the window of the cafe for window shoppers to get an idea of the items which will be available for sale during the open house. Items will be moderately priced and just in time for holiday gift giving. Rose and Anatoly are offering a lite fare menu and for those of you who haven't already been in to visit their cafe, a chance to taste their wonderful gourmet selection. The public is invited to come in enjoy a bite to eat or a cup of cappuccino, and get some shopping done at the same time. This is just one more way the Goshen Chamber of Commerce members are saying Happy Holidays to All.

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GOSHEN INSIDER Flat Iron Financial Group Ribbon Cutting Flat Iron Financial Group of Ameriprise Financial is pleased to announce that the private wealth advisory practice formally known as Kalish Capital Management will now be called Flat Iron Financial Group We are holding a grand re-opening and ribbon cutting for our new office space on Thursday January 29, 2015 from 5 to 7pm

Doctor of Physical Therapy Jessica Bach, center, cuts a ceremonial ribbon Oct. 15 with coworkers and officers of the Tri-State Chamber of Commerce, to mark the opening of Access’ newest location in Chester’s ShopRite Plaza. With Bach are, from left, Ashley Kurtz, Access’ business development coordinator; Assemblyman James Skoufis; Tri-State Chamber Director Francine Foerst and President Robie Mackerley; Bach; Access founder Christopher Albanese; Access Physical Therapy Assistant Chaz Culver; Access Doctor of Physical Therapy Jonathan Hunziker; and student physical therapist Brian Kokulak.

Goshen Chamber Welcomes Newest Chester Business, Access Physical Therapy & Wellness In Shoprite Plaza Doctor of Physical Therapy Jessica Bach of Access Physical Therapy & Wellness cut a ceremonial ribbon Oct. 15 with coworkers and officers of the Goshen Chamber of Commerce, to mark the opening of Access’ newest location, 78 Brookside Ave., Suite 143, ShopRite Plaza. The office phone is 845-469-1200. For more information about Access, visit www.accessptw.com. Access Physical Therapy & Wellness treats orthopedic and sports injuries; back and neck pain; post-surgical rehab needs; arthritis and chronic pain; work injuries etc. “Our goal is to have each patient have an amazing experience while completing therapy with relief of their symptoms,” said Bach. “We also want to give patients an understanding of their condition, tips to stay healthy – and an improved quality of life.” Access Physical Therapy & Wellness is a family-owned organization that provides quality physical

therapy, occupational therapy and speech therapy services in 20 locations in three states, 10 in Orange, Rockland and Westchester counties. Access was founded 11 years ago by physical therapists and brothers Stephen and Christopher Albanese – natives of the nearby Orange County Town of Monroe – and their respective spouses, physical therapists Shannon Albanese and Janet Albanese. The company has twice been honored as one of the Best Companies to Work for in New York by the New York State Society for Human Resource Management and Best Companies Group. Access Physical Therapy & Wellness is open weekdays 7 a.m. - 8 p.m., Saturdays 8 a.m. noon. They accept most insurances – and new patients can almost always be seen within 24 hours. For more information about Access Physical Therapy & Wellness, contact Bach at the Chester office, or Stephen Albanese at 845-636-4344; salbanese@accessptw.com.

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GOSHEN INSIDER

Goshen Celebrates Amy’s Kitchen Breakfast

Mike Torelli, Port Authority of NY & NJ, Dr. Michelle Koury, COO of Crystal Run Healthcare and Maureen Torelli, Vice-President and Executive Director, Glen Arden.

Mesh Tandon, Science of the Soul Gerry Hluchan, Goshen Chamber of Commerce Board Chair, Tom Richman, Amy's Kitchen, Amanda Dana & Bill Fioravanti, OC Partnership & Terry Smallin, Exec. Director Goshen Chamber.

2014 Goshen Gala

From left to right – Back row: Terry Smallin, Mark Kalish, James Danella, Neal Hallorhan, Matt Milnamow, Maureen Quattrini, Mike Rundle, Tom Rohde, Gerry Hluchan. Front row: Rory Brady, Esq., Kelly Naughton, Esq., Jeff Manson, Ray Quattrini, Mary Rohde (Executive Assistant), Mike Nuzzolese.

Gerry Hluchan, George Lyons (Lifetime Achievement).

Mayor Kyle Roddey, Joe Betro (Delancey’s Restaurant -Business of the Year), Rory Brady, Esq.

Amy Fini, Rob Dickover (Hambletonian MarathonService Organization of the Year)

From left to right: Sue-Anne Dropkin, Phil Dropkin (Person of the Year), Jonathan Dropkin, Elizabeth Kushner.

Open House December 11, 2014 from 4:30 to 7:30pm 134 West Main Street Goshen, NY 10924 For one evening only Goshen Gourmet Café will host a special holiday shopping opportunity. Join us for our gourmet menu of light fare and shop our bou�que selec�on of fashion favorites from

Accessory After The Fact

John Olivero

Licensed Real Estate Broker 215 Greenwich Avenue Goshen, New York 10924 www.johnolivero.com

914.760.0045

because boring attire is a crime.

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GROW/ EXPAND

Awards recognition

NOTABLE PEOPLE Finkelstein & Partners 1-800-529-2676 www.lawampm.com. Thirteen of Finkelstein & Partners’ attorneys have been named 2014 Super Lawyers. This is the eighth year in a row that the firm has had attorneys earn this recognition.

Mount Saint Mary College’s START-UP NY application was recently approved, and the college is moving forward with plans to create local job opportunities and encourage entrepreneurial spirit with START-UP Newburgh. The Mount has partnered with the Hudson Valley Center for Innovation, also known as iCANny, a Hudson Valley-based business incubator and accelerator, to launch START-UP Newburgh. The SUNY Orange Foundation closed its 2013-14 fiscal year with $14.04 million in net assets, marking the highest year-end total in the foundation’s 27-year history, while it also awarded an unprecedented $277,000 in scholarships to SUNY Orange students over the past year.

Wayne V. Zanetti & George W. Kinne, Jr. 845-482-4000 www.jeffbank.com When Jeff Bank President and CEO Wayne V. Zanetti retires at the end of 2015, George W. Kinne, Jr., who has been promoted to Executive Vice President and is the bank’s Senior Loan Officer, will assume the role of President and CEO.

Kathleen Webber & Moriah Brock 845-341-4728 www.sunyorange.edu Two individuals have been named to the SUNY Orange Foundation Board of Directors: Kathleen Webber, most recently Director of Development for the Orange Regional Medical Center Foundation, and Moriah Brock, a second-year engineering student who will represent the college’s student body.

Guest bartenders Paul Teutul, Jr. of Paul Jr. Designs, Marc Devitt of Devitt Management, Village of Walden Mayor Brian Maher, Christopher Fortune and Tom Disher of Orange AHRC, Tim Scannell of Mobile Life, Kurt Najork of Collection Bureau of the Hudson Valley, Ed Petricek of the City of Newburgh Fire Department, and Jeff Sculley, of Rider, Weiner & Frankel helped raise $2,000 for children and adults with developmental disabilities at Orange AHRC’s 1st Annual Guest Bartending Event held recently at the Newburgh Brewing Company. Middletown Medical is celebrating its 30th anniversary. It is a multi-specialty physician’s group with 15 locations throughout Orange, Sullivan and Ulster counties, with 350 employees. Founder Dr. Rajan Gulati is President and CEO and continues to see patients. For more information, call 845-342-4774 or visit www.MiddletownMedical.com.

Judith Kohout, Robyn Sellet & Dawn Wilkin 845-294-5124 www.catholiccharitiesoc.org. Judith Kohout has been named Quality Improvement Coordinator for Catholic Charities Community Services of Orange County. Robyn Sellett has been named Director of Clinic Services for the not-for-profit human service agency. Catholic Charities’ employee Dawn Wilkin has been presented with a Pillar Award from the Repairer of the Breach Ministries in Newburgh.

Brian Powers 845-692-9500 / www.jgspc.com The business consulting firm of Judelson, Giordano & Siegel, CPA, PC, recently

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The Middletown Kiwanis has established a program to directly benefit the Orange Regional Medical Center Pediatric Center. The Kiwanis Angel Program will honor an outstanding pediatric caregiver at Orange Regional. The club will make an honorary gift to the Orange Regional Medical Center Pediatric Center in the name of the chosen caregiver. Pediatric Emergency Department Registered Nurse David Babcock was named the first Kiwanis Angel.

NOTABLE PEOPLE announced the appointment of Brian Powers to Vice President of Business Development and Marketing. Powers was previously the firm’s Director of Marketing.

The Ulster Savings Charitable Foundation recently presented a $5,000 grant to the Harriet Tubman Academic Skills Center and $2,500 grant to Community Housing Innovations.

Mark Kalish 845-291-7000 www.ameripriseadvisors.com/ mark.d.kalish

The TD Bank Charitable Foundation recently awarded Safe Harbors of the Hudson a $5,000 grant in support of Safe Harbors’ educational programs and events.

Mark Kalish has become an Ameriprise Financial Private Wealth Advisor. Kalish, with an office in Goshen, is among the 9% of the nearly 10,000 Ameriprise financial advisors to achieve this status.

Safe Homes of Orange County’s recent “Celebration of Hope” awards dinner raised more than $30,000 for the agency’s services for domestic violence survivors and public education programs. Safe Homes’ 24-hour hotline is 1-888-503-4673 (HOPE). Elant recently received a regional award from the Orange and Sullivan Counties Employment Alliance Network (OSCEAN) for its contributions to workforce diversity by providing employment opportunities for individuals with disabilities. With more than 300 walkers, Orange Regional Medical Center employees and their families participated in the American Cancer Society’s “Making Strides for Breast Cancer Walk” at Woodbury Common Premium Outlets, raising more than $25,000. In recognition of its broad programming and support services for veterans, SUNY Orange has been designated as a Military Friendly® School for third year in a row by Victory Media, Inc. The listing is published annually in “G.I. Jobs,” “Military Spouse” and “Vetrepreneur” magazines. The Chazen Companies, a leading provider of engineering, land surveying, environmental and safety consulting, planning, and landscape architecture services has been named one of 2014’s “Best Places to Work” by the “Albany Business Review.” This is the second time Chazen has won the award. The Orange County Land Trust was recently awarded a $2,700 Community Investment Grant from Orange & Rockland Utilities for an educational kiosk at the Jack and Louise Birnberg Preserve located in the towns of Chester and Blooming Grove. The Land Trust received the land from the Birnberg family of Bergen County, NJ as part of a combined donation and bargain sale. Sterling National Bank was recently named to the 2014 edition of the “Top 200 Healthiest Banks in America” that DepositAccounts releases annually.

Richard M. Kulbieda & Joseph F. Markey 845-512-4011 / www.key.com Key Bank Executive Vice President and Commercial Banking Team Leader Richard M. Kulbieda will retire at year end and Joseph F. Markey, former Managing Director with KeyBanc Capital Markets and head of the New York City Corporate Banking Team, has been named his successor.

Nancy A. Clark 845-673-3009 / www.kcepc.com Nancy A. Clark, P.E., has joined KC Engineering and Land Surveying, P.C., as Senior Project Manager. Since 1983, KC has served public and private clients throughout the Hudson Valley.

Matthew Seltzer 845-787-1380 www.pyramidbrokerage.com Matthew Seltzer has joined Pyramid Brokerage Company’s Newburgh office as a Senior Executive Director. He will focus on clients in the lower Hudson Valley.

Lisa R. Hammill 845-338-6322 www.ulstersavings.com Lisa R. Hammill, Commercial Lines Account Manager for Ulster Savings Bank, was recently awarded the designation of Certified Professional Insurance Agent (CPIA), a professional designation conferred by the American Insurance Marketing and Sales Society.

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WELCOME

GROW/ EXPAND

NEW CHAMBER MEMBERS

NOTABLE PEOPLE Milenis Gonzalez 845- 341-9056 www.sunyorange.edu/labschool SUNY Orange recently named Milenis Gonzalez as the new Director of the Newburgh campus Lab School, the college’s childcare facility located in the Tower Building at the foot of lower Broadway.

A ccounting L ink T echnologies , L . L . C .

C ardiac C onnection , H ome H ealth C are with H eart

(845) 567-4376 - Middletown, NY www.altny.us

(845) 567-3400 - Newburgh, NY C D T T ravel

A flac

(845) 987-6435 - Middletown, NY A lumil Fabrication

David Apps 845-220-2800 / www.tdbank.com David E. Apps has been named Vice President, Senior Relationship Manager in Commercial Lending for TD Bank, based in New Windsor. He will focus on existing and prospective clients in the lower Hudson Valley.

Sharon Geidel 845-333-2363 / www.ormc.org Sharon Geidel has been named Nursing Unit Director for 2 North and the Outpatient Infusion Center at Orange Regional Medical Center in Middletown.

Liz Kallen 845-735-7040 / www.redc.org Rockland Economic Development Corp.’s Procurement Technical Assistance Center Program Director Liz Kallen recently presented a seminar on “Are You Ready to Sell to the Government: A Look at Your Readiness for NYS Contracts” at the New York State MWBE Forum.

Audrey Lodato is the new Executive Director at Pets Alive Animal Sanctuary in Middletown. She is former Manager of Mid-Hudson Animal Aid in Beacon.

Glenn Gray & Matthew Williams 845-454-3980 www.chazencompanies.com Glenn Gray, Chief Financial Officer for The Chazen Companies, a leading provider of engineering, land surveying, planning, environmental and safety consulting, and landscape architecture services, has been a new Board member for the Dutchess

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C enter for B usiness I nnovation

(845) 496-1600 - Middletown, NY

A urora C apital G roup, L . L . C .

C olor C ube , I nc .

(845) 533-0241 - Suffern, NY www.auroracapgroup.com

(845) 565-8337 - New Windsor, NY www.colorcubecreative.com

B alles L andscaping , I nc .

G oshen D evelopment, L . L . C .

(845) 496-5295 - Washingtonville, NY www.balleslandscaping.com

(201) 394-7462 - North Bergen, NJ H udson Valley J unior G olf, I nc .

B irchez A ssociates , L . L . C .

(845) 331-2097 - Kingston, NY www.birchez.com

(845) 827-6900 - Central Valley, NY www.hvjrgolf.org

B raemar at Wallkill

H udson Valley P ublic R adio J A Z Z fm 8 8 .1

(845) 695-5600 - Ryebrook, NY www.braemarliving.com

(845) 858-9100 - Port Jervis, NY www.hvpr.net

ths

n 6 Mo

E FREt to

Ren ed lifi Qua nt Tena

Audrey Lodato 845-386-9738 www.petsalive.org

(845) 469-2874 - Chester, NY www.alumilna.com

(845) 562-3160 - Newburgh, NY www.cdttravel.com

2,000 SF Retail Opportunities Middletown Commons located in Middletown, New York at RTE 17M/Dolson Avenue & Abe Isseks Drive

AVAILABLE SPACES: Three 2,000 SF inline spaces which can be combined up to 6,000 SF & two proposed Pad Sites up to 6,000 SF each

CONTACT FOR INFO: JORDAN KORRIS

PROPERTY FEATURES:

• • •

Leasing Representative for Levin Management

908.226.5262

jkorris@levinmgt.com LEVINMGT.com

Licensed Real Estate Broker

•

Short- and long-term leases available, ideal for both retail and office use. Local marketplace comprises some of the most recognizable names in retail today, including ShopRite, Family Dollar, Rite Aid, National Wholesale Liquidators, AutoZone and McDonald’s, among others. Daily traffic count on Route 17M/Dolson Avenue exceeds 39,300 vehicles per day with entrance/exit to I-84 about one mile from property. Situated in the heart of a growing residential community, 38,240 people reside within a three-mile radius. Join a unique tenant mix that already includes Children’s Corner Learning Center and ACS Commercial Solutions.

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NOTABLE PEOPLE Community College Foundation Board of Directors. Matthew Williams is the new Environmental Health and Safety Specialist in Chazen’s Capital District office.

Colleen T. Minnock & Dr. Paramjeet Singh 845-333-2363 / www.ormc.org

Safe Homes Support The Safe Homes of Orange County, Inc. Endowment Fund was recently established within the Community Foundation of Orange and Sullivan (CFOS) to provide support for programs and services of Safe Homes. Pictured from left are: Sher Singh, Board President of Safe Homes; Elizabeth Rowley, CFOS Director of Development; and Kellyann Kostyal-Larrier, Executive Director of Safe Homes.

I kan , I nc .

S taff - L ine , I nc .

(845) 508-6298 - Florida, NY www.ikanny.org

(845) 471-1200 - Poughkeepsie, NY www.staff-line.com

I ntrostar

T he L aw O ffices of C haris O rzechowski

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(845) 401-1403 - New Windsor, NY www.colaw.attorney

J oy I nsurance A gency, I nc .

(845) 342-4888 - Middletown, NY www.joyinsurance.com

T he S ub - E pidermal S ystem I nnovative C are , I nc . - F lorence Fahmie

M id - H udson A rea L ocal A P W 3 7 2 2

(845) 741-9176 - Middletown, NY www.sesimmunesystemearlydetection.com

(845) 567-1866 - Newburgh, NY www.mid-hudsonarealocal.com Party- A rtist and T YS

(845) 848-3612 - Port Jervis, NY www.tysnews.com S afetynet I nsurance

(845) 827-6900 - Central Valley, NY S J J C leaning S ervices , I nc .

(845) 421-2114 - New Hampton, NY www.sjjcleaningservices.com

T own of Wallkill Volunteer A mbulance C orps , I nc .

(845) 342-9977 - Middletown, NY Voo D oo L abs

(845) 672-3866 - Port Jervis, NY Z iggys Gymnastic ’ s A cademy

(845) 692-3547 - Bronx, NY www.ziggysgym.com

Colleen T. Minnock has been named Family Nurse Practitioner in Primary Care at Orange Regional Medical Group and Catskill Regional Medical Group. Dr. Paramjeet Singh has joined the Orange Regional Medical Group in the Department of Surgery.

Brian M. Newman 845-291-0011 www.mid-hudsonlaw.com Brian M. Newman has joined the Hudson Valley law firm of Blustein, Shapiro, Rich & Barone, LLP. Newman interned at BSR&B while pursuing his undergraduate degree. He is admitted to practice in New York and New Jersey.

Dr. Nicole Fleischmann 845-342-4774 www.MiddletownMedical.com Dr. Nicole Fleischman, a Board certified urologist specializing in female pelvic medicine and reconstructive surgery, has joined Middletown Medical, a premier provider of healthcare in the Hudson Valley. Dr. Fleischmann joins Dr. Aaron Hagge-Greenberg in providing urological care for Middletown Medical patients in Middletown and Chester.

Dr. David Ainbinder & Dr. Joseph Gulak 845-342-5411 www.nygentledentistry.com Dr. David Ainbinder and Dr. Joseph Gulak, leaders of two premier dental practices in the Hudson Valley, have formed a partnership to deliver outstanding services at Gentle Dentistry. They will offer expanded office hours and enhanced services.

Darrin Raynor 845-645-6671 www.orangeahrc.org Darrin Raynor has joined Orange AHRC as Assistant Executive Director. He will provide leadership and direction for AHRC’s Residential Program in developing person-centered supports and promoting community membership for all people served through the program.

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DocuWare Opens Outdoor Garden DocuWare Corporation, based in the Bavaria region of Germany, officially opened their outdoor garden recently at their offices located above the Orange County Accelerator at Stewart Airport. Doing the honors were Chamber President Lynn Cione, and DocuWareâ€™s Presidents Juergen Biffar, Thomas Schneck and Greg Schloemer. DocuWare, the Orange County Chamberâ€™s 2014 Large Business award winner, hosted their staff (from Germany as well), along with Chamber representatives, local officials and businesses.

15 Year Anniversary at Walden Savings Bank Walden Savings Bank recently celebrated its 15th year of providing financial products and services to the New Windsor community, and in honor of the anniversary, awarded a $500 contribution to eight non-profit organizations in the greater New Windsor area. Pictured at the anniversary celebration are (from left): Walden Savings Bank Chairman of the Board Jeffrey D. Crist; Walden Savings Bank President and CEO Derrik Wynkoop; Independent Living, Inc. Human Resources Director Beth Abarca; Walden Savings Bank New Windsor Branch Assistant Manager Christa Kain; Independent Living Board President Matthew Migliaccio; and Walden Savings Bank New Windsor Branch Manager Martha Soto.

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Program Helps Orange County Commercial Property Owners Reduce Energy Costs First County in State to Launch Energize NY The launch of Energize NY in Orange County, announced by County Executive Steve Neuhaus at the OC Chamber of Commerce breakfast in July, will help commercial property owners directly address rising operating costs by providing critical support, tools, and long-term financing to implement clean-energy upgrades for their buildings. Orange County is the first county in New York to implement Energize NY. Energize NY services are available to Orange County commercial property owners looking to invest in clean-energy projects that will reduce their energy costs. Projects eligible for financing include solar PV (electric) arrays, highefficiency lighting, upgrades to HVAC systems, air sealing, and insulation to reduce electricity and primary fuel load through an existing NYS Energy Research and Development Authority (NYSERDA) or utility program. Orange County gained access to Energize NY and its resources by becoming a member of the Energy Improvement Corporation (EIC), a New York State Local Development Corporation (LDC) formed to take advantage of a 2010 state law that enabled long-term, low-cost energy efficiency and renewable energy project financing through an innovative mechanism called Property Assessed Clean Energy (PACE). The EIC recently signed a letter of intent with the Bank of America (BoA) to provide $75,000,000 in ready capital to finance hundreds of projects in Orange County and across New York. Access to private-sector capital has the support of the NY Green Bank, a state-sponsored investment fund dedicated to overcoming obstacles in clean-energy financing markets. Orange County property owners interested in upgrading commercial buildings such as office, retail, multifamily, healthcare, hospitality or agricultural complexes should contact Kate Schmidt with the Orange County Department of Planning at kschmidt@orangecountygov.com or 845-615-3858. Information is also available at www.Commercial.EnergizeNY.org/OrangeCounty.

Chamber on the Front Lines

Photo provided by The Times Herald Record

Orange Chamber President Lynn Allen Cione joined U.S. Sen. Chuck Schumer at a recent Middletown press conference to support legislation that prevents the Federal Energy Regulatory Commission (FERC) from spending funds on enforcing the “capacity zone” – a program that already has cost area businesses and residents millions in electricity over the past few months. In July, the Orange Chamber went on record in support of similar legislation, sponsored by Congressman Sean Patrick Maloney and passed in the House of Representatives. The capacity zone was implemented by FERC on May 1, and it was estimated that capacity prices increased by nearly $20 million in the lower Hudson Valley for the month of May alone. Central Hudson reported that these prices were $4 million higher than the same month the previous year, representing an increase of 127%. FERC is continuing to review the capacity zone policy in light of the ongoing outcry from businesses and the community. “We’re very fortunate that we have legislators who understand how onerous the capacity zone is, and who are willing to fight against it on our behalf,” said Cione. Also pictured is Middletown Mayor Joe Destefano.

Joseph E Profaci Sr Financial Advisor .

297 South Plank Road Newburgh, NY 12550 845-566-7379

www.edwardjones.com

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Orange Chamber To Partner With Local Chambers To Offer More To All C O N T INU E D F R O M P AG E 1

great localized services it offers, members of the Orange Chamber reap the rewards of being part of an organization that speaks with a voice that is heard loudly and clearly on so many levels. We want our members to receive those benefits as well.”

A ll-New Snow Ball G ala Is Not To Be Missed

A recent Perception Study conducted by an outside organization of hundreds of businesses in Orange County revealed that local businesses want – and need – strong legislative advocacy from the Orange County Chamber. The Orange Chamber’s strength in numbers ensures that the voice of the business community will be heard on key legislative and regulatory issues. “With so many individuals and organizations trying to get the attention of elected officials,” Cione says, “messages coming from a powerful voice like the Orange Chamber will be heard. It’s certainly not that our legislators discount the smaller organizations, but our elected leaders have to decide where their efforts will be the most effective, and the clout carried by an organization like the Orange Chamber makes that decision a little easier.” Cione adds, “Not only will local chamber members who participate in this new program benefit from the Orange Chamber’s involvement in government advocacy, but they will also receive all the other perks that come with membership in our Chamber including referrals, networking opportunities, events, member discounts and so much more.” How does the program work? A member (with 0-3 employees) in good standing of a local chamber of commerce (not a networking or professional group) in Orange County can join the Orange County Chamber for $300 instead of $457. The member will be entitled to all the programs and services offered by the Orange Chamber. Anyone interested should contact the Orange County Chamber at 845-457-9700 or info@orangeny.com. For more information on the Orange Chamber, visit www.orangeny.com. “I think we’ve all discovered that working together is far more effective than operating in our own little silos,” adds Cione. “I’m confident that this new membership program will make us all better, more effective organizations.”

From the time you walk in the door to Anthony’s Pier 9 on Saturday, January 31, you’ll know that this will be no ordinary Chamber Snow Ball. The evening’s theme (Frozen) will be undeniable from the time you arrive until the all-new Afterparty comes to a close at 11:30 p.m. As always, there will be music and dancing, a silent auction and raffle prizes. But, that’s just the beginning. Casino activities will be back with all new gaming tables and other surprises. Progressive, cocktail-style dining will provide guests with more than enough culinary delights to please palates of all kinds. A Viennese Table extravaganza like none you’ve ever seen will offer sweet treats to fortify guests as they swing into a fabulous Afterparty with club-style music and continued surprises. New photo opportunities will be offered and at press time, the Snow Ball Committee was busy coming up with additional attractions to delight Snow Ball guests of all ages. Reservations for the Frozen Snow Ball are $175 per person before January 9 ($200 after that date) and can be made by contacting Andrea at 845-457-9700 or andreab@ orangeny.com. Black tie is optional.

euR N e PR e R eNt eD! t N Wa SuiteS available

If you’re ready to move out of your home office into professional Class A office suite and R&D space with plenty of colleagues and support, visit the Orange County Business Accelerator (OCBA)

Substantially below-market rates • Mentoring services

• Computer racking included w York

• Access to venture capital, plus micro loan funding • Access to academic and corporate partners

Contact Brian Gates at bgates@ocaccelerator.com or 845.220.2208

New York International Plaza at Stewart Airport | 4 Crotty Lane, Suite 100, New Windsor, N.Y. 12553 www.ocaccelerator.com

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TREND/ INNOVATE

Engage With Customers

Increase Sales How Retailers And E-Retailers Can Engage With Customers To Increase Sales Understanding how to retain the customers that have spent money on your products, and attracting new customers is vital for any retailer. The purpose for any business is to bring in customers, and can only be accomplished through successful marketing. Today’s retail world is very competitive, which is why we’ve come up with four simple techniques for you to increase your sales by engaging with your customers, and have an edge over your competitors. . 1. Online Cart Abandonment There are a couple of different practices to decrease your shopping cart abandonment. Approximately $4 trillion worth of merchandise will be abandoned in online carts this year. While this may be a headache for the online retailer, it is also a huge opportunity. Customers love to hear other customers’ feedback, so feature strong testimonials on the path to checkout. Another way is to save the cart. Many customers use their cart as an idea collector for the future. Allow the customer to review their potential purchases at a later time. Lastly, a progress indicator will let the customer know what point they are in the checkout process. These tips will help decrease your online shopping cart abandonment on your e-retailer website. 2. Wish Lists Wish lists can help you, as a retailer, understand further what the customer’s future behavior will be. Wish lists are among the very most important features of e-commerce. Over the past few years, e-commerce websites have grown at an tremendous rate. Having a wish list on your site will allow the shopper to store a particular item to buy at another time. Research shows that consumers create wish lists to give to friends and family for gifting ideas for holidays, birthdays, etc. Take advantage of this by sending a personalized email to convince the shopper to take the final step in purchasing the product they intend to buy. Has it been a while since someone checked in on their wish list? Have an item on sale that’s been put into a lot of other wish lists? Will it soon be sold out? If so, send out an email to let

your shopper know. It could be the spark that will encourage them to purchase the item. 3. Merchandise Issues It is always important to be strategic when lowering the price on an item and using standard clearance techniques. Before you decide to slash the cost, offer your loyal customers a special opportunity to buy the product at a special price before opening it up to the general public. Since mobile messaging is quick and easy, you’ll be able to make this special offer to the loyal customers fast, understand the results and save margin much faster than other clearance methods. Want to take it a step further? Send the special offer to shoppers who have purchased similar items in the past. This will expand your messaging list and, in turn, will help you recover inventory money quicker. 4. Reward Loyal Customers With Inside Info Customers want to feel special. Give your customers a first look at new products or limited quantity products. As with any good partnership, your relationship with your customers is a two-way street. Transparency builds trust, trust improved customer retention, and customer retention increases profits. You know your loyal customers likes and dislikes: leverage this information to reward them. Share “inside info” by using teasers and hints on social media for upcoming products or services you will be offering. Adding a sense of exclusivity and mystery to what you’re doing will keep the prospective customers involved and invested in your product or service.

B y D E VIN SAUS C H U C K Devin is the PR and Social Media Coordinator at Niki Jones Agency specializing in public relations. She can be reached at dsauschuck@nikijones.com or 845-856-1266 Successfully connecting with your online leads is essential for ongoing growth. Once you have leads, it is important to make sure your site is optimized for e-commerce. From 2011 to 2012, e-commerce sales in the US alone rose by $33 billion. Mobile shopping alone is predicted to represent a quarter of all e-commerce by 2016. Don’t give your customers or visitors a reason to click away from your site. Is your retail website ready for these shoppers?

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UPCOMING EVENTS

DECEMBER EVENTS

M ount S aint M ary C ollege 5 th A nnual G ala R eception 6:00 p.m., Mount Saint Mary College, Newburgh www.msmc.edu/gala or 845-569-3217

H oliday S howcase / H oliday Party

4:00-8:00 p.m., Anthony’s Pier 9, New Windsor

11 15

M embership B reakfast

Speaker: Lisa-Ann Weisbrod, Development Director, Orange County Land Trust 7:30-9:00 a.m., West Hills Country Club, Middletown Sponsor: Occupations System of Care

David T. C ocks M emorial B lood D rive 11:00 a.m.-5:00 p.m., Chamber Business Center, Montgomery Sponsor: Walden Savings Bank Info: 866-228-1500 or www. communitybloodservices.org

Young P rofessionals M i x er and F ood D rive

24-26 29

H olidays O ffice closed

M i x er

5:30-7:30 p.m.

J ava E x press B reakfast

7:30-9:00 a.m., Chamber Business Center, Montgomery

N etworking 10 1 I nteractive W orkshop

M embers on M onday L uncheon

S now B all G ala : F rozen

8:00-9:30 a.m., Chamber Business Center, Montgomery

12:00-1:30 p.m., Chamber Business Center, Montgomery

5:30-11:30 p.m., Anthony’s Pier 9, New Windsor

FEBRUARY EVENTS

M embers on M onday L uncheon

12:00-1:30 p.m., Chamber Business Center, Montgomery

H oliday O ffice closed W ebinar W ednesday

12:00-1:00 p.m., www.orangeny.com “Cross-Marketing/Cross-Selling” with Debra Pearlman

M embership B reakfast: “ N YS L egislative B riefing ”

7:30-9:00 a.m., West Hills Country Club, Middletown THE ORANGE COUNTY CHAMBER

845.754.2356

www.orangecountybusinesswatch.com

A nnual N YS legislative brief ing on tap

H oliday O ffice closed

W edding S how

12:30-5:00 p.m., Anthony’s Pier 9, New Windsor 845-565-3390; www.piernine.com

5:30-7:30 p.m., Newburgh Brewing Company

JANUARY EVENTS

1 7

15 19 20

Make plans now to attend our annual New York State Legislators Briefing Breakfast, which will be held on Thursday, January 8 at West Hills Country Club in Middletown, beginning at 7:30 a.m. Invited speakers include: Senators John Bonacic and Bill Larkin, and Assembly Representatives Aileen Gunther, Frank Skartados, James Skoufis and Claudia Tenney. Reservations for the breakfast can be made online at www.orangeny.com or by calling the Chamber at 845-457-9700. They are $25 for members and $50 for non-members. All reservations must be paid in advance.

4C FR an You’r rot d e EE R ty ibb solar Invit L La u e ne o nc (Fo h a n Cu semin d to a Reasons to install solar in 2015 rm n d S tting ar on ribbo er l with Paradise Energy Solutions yL D n ola on r S 11AM ecem cuttin do b em nA g ve) ina -12PM er 10! - We are an Energize NY Qualified partner ,N r1 ew 2P Wi M-1 nd - We have been named the “2014 Green P sor ,N Business of the Year” by the Orange CounY1 25 ty Chamber of Commerce 53

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www.visitpes.com/events

UPCOMING MEETINGS DECEMBER COMMITTEE MEETINGS

BECOME A MEMBER! SUBMIT YOUR APPLICATION ONLINE w w w . o r a n g e n y . co m

S mall B usiness R esource C ommittee 8:00 am - (Montgomery Room)

G overnment I nitiatives C ommittee 8:00 am - (Larkin Room)

M inority/ W omen in B usiness C ommittee 8:30 am - (Montgomery Room)

C onsultants 7:45 am - (Larkin Room)

Young P rofessionals 8:00 am - (Mt. St. Mary College)

P R / M arketing C ommittee 8:00 am - (Montgomery Room)

A mbassadors 7:45 am - (Capacity Business Consulting, Montgomery)

JANUARY COMMITTEE MEETINGS 

C onsultants 7:45 am - (Larkin Room)

S mall B usiness R esource C ommittee 8:00 am - (Montgomery Room)

G overnment I nitiatives C ommittee 8:00 am - (Larkin Room)



Young P rofessionals 8:00 am - (Larkin Room)

A mbassadors 7:45 am

P R / M arketing 8:00 am - (Montgomery Room)

    





       

       

     

T H E O R A N G E C O U N T Y C H A M B E R B U S I N E S S W AT C H | D E C E M B E R /J A N U A R Y 2 0 14 / 15

Happy Holidays from

Our Family to Yours…

WE CAN HELP YOU!

We would like to oﬀer CHAMBER MEMBERS, FRIENDS & FAMILY special programs:

•No Charge Loaner Cars & Shuttle Services •$1000 Over Kelley Blue Book value Indeﬁnitely on your trade Based on current book listed price for your vehicle valued at time of trade-in. •$1000 Member Savings on any vehicle For a Limited Time:

New 2015 Chrysler

200

Financing

up to 72† mos.

PLUS

500 Chrysler Capital Cash

Available

New 2014 Dodge

Dart

New 2014 Jeep

Cherokee

Auto, 4 cyl, all power, cd.

18,991 $14,991 $189

Auto, 4 cyl, all power, cd.

Buy for

% APR

Join us during our

Auto, 4 cyl, all power, cd.

Buy for

APR %Financing

for 72 mos.

APR %Financing

Lease for

Grand Cherokee

New 2014 Jeep Limited

Auto, 4 cyl, all power, cd.

389

Lease for

per mo. 36 mos.

$3188 due at signing

for 72 mos.

Full Department of a Terrific Selection of Commercial Vehicles Available

Auto, V6, all power, cd. $2999 down pymt+ 1st mo. pymt+$0 sec dep.+$0 bank fee = $3188 due at signing + tax, tags & mv fees. Ttl pymts: $6804.

RAM Promaster

$389 due at signing

per mo. 36 mos.

Auto, V6, all power, cd. $0 down pymt+ 1st mo. pymt+ $0 sec dep.+ $0 bank fee = $389 due at signing + tax, tags & mv fees. Ttl pymts: $15,171.

Chassis Cabs

www.HudsonValleyCDJR.com

200 Auto Park Place Newburgh, NY 12550

(845) 562-4100

Offers excludes tax, tags & MV fees. Offers with approved credit. *Leases includes 10K mi./yr. w/25¢/mi. thereafter. Lessee resp for maint., excess wear & tear. †0% APR available up to 72 months on New 2015 Chrysler 200 and 2014 Dodge Dart to qualified buyers with approved credit through primary lender. Offers cannot be combined with any other advertised offer. Offers expire 12/31/2014. NYS DMV#7117976