September 2026
See inside for LOBBYING THE NI AFFAIRS COMMITTEE ROOM MILESTONE REACHED AND MORE
13th & 14th October - Crowne Plaza Belfast full A3 pull-out programme in this issue BUMPER ISSUE WITH TRADE SUPPORT ADVERTS
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INSIDE HOTPLATE
P. 14
P. 4
HOSPITALITY EXCHANGE A SUMMARY OF ALL THE MAIN SPEAKERS AND A PULL-OUT PROGRAMME OF THE TWO DAYS P. 14-17
Book online now at hospitalityexchange.org.uk + full A3 pull-out programme in this issue
10,000 ROOMS IT HAS TAKEN 10 YEARS BUT WE FINALLY REACHED THE MILESTONE. P. 4 MEMBER NEWS Celebrations and refurbishments from members across the country.
P. 6, 9 BELFAST WON THE SUMMER How the Fleadh changed perceptions.
P. 23 RISING STARS 2026 » The closing date has now passed for our Rising Star applications for this year. Join us on 13th October to find out who the winning recepients are. Thanks to our partners, Alkimii and Excel Recruitment.
LOBBYING THE NI AFFAIRS COMMITTEE VAT: one of many changes that could be made.
P. 19 LICENCES, E-VISAS AND MINIMUM WAGE Get up to date on the legals now.
HOTPLATE Northern Ireland Hotels Federation The McCune Building, 1 Shore Road Belfast BT15 3PG Tel: 028 9077 6635 Web: nihf.co.uk Email: office@nihf.co.uk
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PRESIDENT’S MESSAGE
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PRESIDENT’S MESSAGE
A
s we move into autumn, it is a good time to reflect on what has been an exceptionally busy summer of events across Northern Ireland, culminating in the hugely anticipated Fleadh Cheoil na hÉireann 2026. The Fleadh exceeded expectations, bringing an estimated 1.6 million visitors to Belfast over eight days and an economic impact expected to exceed £60 million. Beyond the numbers, it showcased Belfast and Northern Ireland at their best, creating a platform to build a lasting tourism legacy and strengthen our reputation as a major events destination. On a personal note, the pride shown by local people and businesses was on a scale I have rarely experienced. The atmosphere was truly special and, with the Fleadh returning in 2027, we have a tremendous opportunity to build on this year’s success. The wider trading picture remains mixed, with growing supply adding to an already challenging market. Northern Ireland now has 145 hotels and just over 10,000 bedrooms, with a further 500 bedrooms expected during 2027 and 2028, reinforcing the importance of growing demand and remaining competitive. Cost pressures also remain a major concern. While the 20% business rates cut for pubs, clubs and live music venues in England and Wales recognises these pressures, hotels have been excluded.
NIHF continues to press for a fair and sustainable rates system that supports investment and competitiveness. August saw the launch of our 2026 Rising Stars, recognising talented young people aged 30 and under who are making their mark across Northern Ireland’s hotel industry. They will be celebrated at the Hospitality Exchange Leadership Lunch at the Crowne Plaza Belfast on Tuesday 13 October. Hospitality Exchange 2026 will be another highlight in the Federation calendar. We begin with the ever-popular Chef Dinner at The Merchant Hotel on 12 October, featuring Michelin-starred chef Spencer Metzger, before moving to the Crowne Plaza Belfast for two full days of events on 13 and 14 October, culminating in our Gala Ball. This edition of Hotplate also marks my final address as President of the Northern Ireland Hotels Federation and, inevitably, a chance to reflect on what has been an incredibly busy and rewarding two years. During my presidency, the industry has continued to invest and grow, welcoming new hotels and additional bedrooms while navigating significant challenges around costs, business rates and competitiveness. Throughout this period, the Federation has continued to champion the contribution hotels make to our economy, our communities and Northern Ireland’s wider tourism ambitions.
VICKY GREEN President There have been many highlights along the way. Our Hospitality Exchange and Business Outlook events have brought the industry together, while initiatives including Rising Stars and Step-Up have allowed us to recognise talent and invest in the next generation. Seeing Belfast come alive during the Fleadh and our hotels playing their part in welcoming visitors from across Ireland and around the world was a particularly memorable way to approach the end of my term. Above all, my time as President has reinforced just how resilient, ambitious and supportive this industry is. It has been a genuine honour and privilege to represent our members. As I prepare to hand over the presidency, I would like to thank our Chief Executive, Janice Gault, and the office team, John and Anna, for everything they do behind the scenes; my fellow Board members; and all our members, suppliers, partners and sponsors for their support and friendship over the last two years. I leave the role immensely proud of what we have achieved together and confident about the future of Northern Ireland’s hotel industry.
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EDITORIAL
10,000 10,000 ROOMS - A DECADE IN THE MAKING Back in 2016, Northern Ireland was in the midst of a hotel building boom. The financial crisis had faded, confidence had returned and growth was firmly on the horizon. The prediction was that Northern Ireland would break through the 10,000 hotel bedroom mark by 2020. Between 2016 and 2019, more than 1,000 new rooms came on stream. Then the pandemic struck. It has taken another six years to finally reach that 10,000-room milestone. So why has it taken so long? The answer is more complicated than simply counting new hotels. Hotel numbers have hovered around the 140 mark for more than a decade, but the make-up of the market has continued to change. Hotels have expanded by adding lodges, apartments and
other accommodation which does not necessarily form part of their licensed hotel bedroom stock. Some properties have left the hotel sector altogether, choosing to trade as guest accommodation or another accommodation type, while government contracts temporarily removed a number of hotels and bedrooms from the tourism market. Against that backdrop, reaching 10,000 rooms is a significant milestone. In December 2025, Northern Ireland had 9,631 hotel bedrooms in the market. The latest figures put the total at 10,102 rooms, an increase of almost 500 bedrooms in less than a year. Inevitably, that additional supply is putting some pressure on occupancy. Average hotel occupancy was 71.9% in 2025and
JANICE GAULT Chief Executive
is forecast to be around 70% in 2026. But occupancy should never be viewed in isolation. Despite the percentage falling, the larger room base means Northern Ireland’s hotels are actually selling around 1,000 more bedrooms every week. And 10,000 is not the end of the story. A further 600 bedrooms are currently under construction and are expected to enter the market by the end of 2027. The next major opening will be the new Premier Inn at Belfast International Airport, followed by Adagio, Staycity and YOTEL, alongside several smaller projects also targeting completion during 2027. Other developments are hoping to enter the market in 2028, potentially taking Northern Ireland closer to 11,000 hotel bedrooms. And these are only the projects currently in the public domain. There is further activity taking place behind the scenes, with investors, operators and developers actively exploring opportunities which have yet to reach planning or be publicly announced. Not all will progress, but it is a further indication of confidence in the longer-term potential of the Northern Ireland hotel market. New development may be
grabbing the headlines, but there is another opportunity in the market; acquisition. More than 10% of Northern Ireland’s hotel bedroom stock is currently on the market, representing over 1,000 bedrooms. Despite relatively high valuations, acquisition can still offer a cheaper, quicker and more controllable route into the hotel market than developing a new property from the ground up. A decade ago, we took a photograph marking the anticipated journey towards 10,000 rooms. The original 10,000 sign may be long gone, and reaching the milestone has taken considerably longer than anyone expected, but the direction of travel remains the same. The upward trajectory continues.
2016 Rooms
2026 Rooms
% chg
Five Star
226
401
77%
Four Star
3334
3832
15%
Three Star
2350
2017
-14%
One/Two Star
197
0
-100%
Budget Brand
1156
1297
12%
Awaiting Grading
66
287
335%
Ungraded
531
2236
321%
Total
7860
10070
28%
hotels by grade
TURNING EXCELLENCE INTO RECOGNITION Our Star rating is a trusted verification of quality and in a world of endless choice, credibility wins.
Recognising excellence since 1908
Discover quality ratings at www.aahospitalityservices.co.uk
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MEMBER NEWS
THE SALTHOUSE HOTEL » The Salthouse Hotel has unveiled its long-awaited luxury spa following a £5 million investment, completing the final phase of the hotel’s transformation. At its heart is an outdoor heated infinity pool overlooking the Atlantic Ocean.
NIHF MEMBER NEWS
IVANHOE HOTEL
CULLODEN ESTATE & SPA The Culloden Estate & Spa is celebrating its 150th anniversary with the completion of its second renovation programme of 2026, a £120,000 upgrade designed to further enhance the luxury guest experience. The investment follows a £500,000 bedroom refurbishment announced earlier this year of the hotel’s Garden Rooms and Deluxe King guestrooms, bringing the total investment at the leading 5-star property in its landmark anniversary year to £620,000.
Refurbishments have been carried out across guestrooms, private dining areas, and The Spa, featuring refreshed décor, stylish soft furnishings and bespoke furniture. The unveiling of these enhancements marks a significant milestone as the hotel celebrates 150 years since the property was first built as the official palace of the Bishops of Down. Today, the estate spans twelve acres with accommodation, spa, dining experiences and event spaces.
The Ivanhoe Hotel, Carryduff, has completed a £500,000 extension to its popular restaurant. The new space- ‘The Ashby’- expands the restaurant’s dining capacity but can also be separated to create a unique private dining area. The investment is the latest step in the hotel’s extensive renovation programme, following a £2.5 million refurbishment on the ground floor and a £1.5 million investment in bedrooms, completed in 2024/25. This sustained commitment to improving hotel facilities and elevating service levels has now been recognised by Tourism NI, with the hotel recently awarded four-star status.
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Digital Content Your Customers Will Love A better digital experience, right from their phone. Guests already use their phones for almost everything. So why not give them something useful to do when they’re relaxing in their room, waiting for dinner or enjoying the hotel? Digi-Hub brings digital entertainment and hotel information together in one simple platform. Guests can scan a QR code and instantly access a wide range of newspapers, magazines, games, puzzles, podcasts and more. There’s nothing to download and no registration to get in the way.
Simple For Guests. Easy For Your Team. Your content, your way Digi-Hub Pro lets you tailor the experience around your hotel and your brand. No technical headache It’s straightforward to set up and manage, with no specialist knowledge required. Made for mobile Works across Wi-Fi and 4G/5G, on devices guests already use. Unlimited devices Give everyone access without worrying about connection limits.
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MEMBER NEWS
HOTEL RUE Hotel Rue has recently expanded its offering with the opening of its Conference & Event Centre in Omagh. The centre includes five dedicated meeting rooms, alongside the larger Kevlin and Waterson Suites. MARCUS PORTRUSH
THE MALONE HOTEL
The Marcus Portrush has received a four star grade following an assessment by the Tourism NI Quality Grading Scheme.
The Malone has announced The Avenue Brasserie, following the hotel’s recent multi-million-pound redevelopment. Celebrated Belfast chef Michael O’Connor has been appointed Executive Head Chef, after 15 years at The Barking Dog.
The assessment found the 80 bedrooms to be “stylish and excellent in terms of the quality of finish and furnishing” offering “superb levels of guest comfort”. Staff at the hotel, which features an Asian Fusion Restaurant, were found to be “friendly and polite”. The Marcus Portrush is the first Tapestry Collection by Hilton in Northern Ireland.
ALOFT BY MARRIOTT Aloft by Marriott, part of Marriott’s portfolio of over 30 brands, has opened its first location in Northern Ireland as the Aloft by Marriott Belfast Titanic Quarter. Aloft Belfast Titanic Quarter features 135 loftstyle bedrooms along with food and drink provision. The property opens as part of a dual-hotel development, sharing its site with the newly opened Residence Inn by Marriott Belfast Titanic Quarter, providing added flexibility for guests looking for home comforts during extended stays in the city. This property offers 93 spacious studios and one-bedroom suites, each with fully equipped kitchens and separate living, work and sleeping areas.
MCKEEVER HOTELS Founded in 1986 by Eugene and Catherine McKeever, the group has grown from a single restaurant in Randalstown into a portfolio of seven hotels throughout Ireland employing 650 people. This year marks its 40th anniversary.
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RECEPTIONIST AWARDS
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Frost Couture is an Irish owned company that has evolved from a small box bedroom to one of the leading costume jewellery brands in Ireland and the UK. Founded by Ann Costello, a talented jewellery designer, Frost Couture offers an exclusive collection featuring Swarovski Crystals, Sterling Silver, and exquisite craftsmanship. Frost Couture provides a unique opportunity for hotels to generate additional income at no extra cost. We install fully stocked, elegant jewellery display cabinets in your hotel’s reception area, offering guests the convenience of purchasing last minute gifts or forgotten accessories, such as cufflinks, without leaving the hotel. This added service enhances their experience and allows them more time to relax and enjoy your amenities. Ann’s beautifully crafted pieces are priced between €39 and €295, making them an accessible luxury for all guests. If you would like to learn more, please don’t hesitate to get in touch with Ann Costello contact details below. Tel: +353 85 7716318 or Email: annc@frostcouture.ie
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13th & 14th October 2026
hospitaLity exchange Bringing Northern Ireland’s hospitality and tourism industry together for two days of fresh thinking, big ideas and valuable connections. From AI, leadership and talent to market trends, tourism growth and business performance, the programme combines expert insight, inspiring speakers and practical ideas to help businesses adapt, grow and stand out... plus a Gala Ball that tours the world!
tuesday highlights In a rapidly changing world, the leaders who succeed will be those who care, connect and inspire. Dr Paul Redmond explores this in detail.
Dr Paul Redmond
adam hamadache How AI sees your business and how to improve its visibility.
13th & 14th October 2026 Crowne Plaza Belfast
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Wednesday highlights Dr Tara Shine considers whether cool summers could become our hottest tourism opportunity and Adriaan Bartels talks luxury hotels and his journey to Cashel Palace.
Dr Tara Shine
Adriaan bartels
plus Suzanne Speak Pol o Conghaile Claudia Ivanova-Fotev Scot Turner Andrew Webb Alice Mansergh Laura McCorry Seamus McGuckin Catriona Taylor
Kate Sherry Stephen Cotter Chris Ross Eoghan O’Meara Walsh Janice Gault Tom Barrett Adrian Patton Judith Owens and more...
also featuring
Spencer Metzger Michelin star chef talks about life and leadership.
GALA BALL Wednesday 14th October 2026 A spectacular evening of flavours from around the world with delicious cocktails and fine wine.
Aoife Roche The latest hotel performance figures from STR; from global to local.
Secure your table by contacting anna@nihf.co.uk or call Anna on 028 9077 6635. nihf member discount £129 £99
Book online now at hospitalityexchange.org.uk
09.45 £ 40
AGM Annual General Meeting for NIHF Members takes place at 15.30. AGM
Fearlessly Human Dr Paul Redmond explores why, in a rapidly changing world, the leaders who succeed will be those who care, connect and inspire.
Supported by Tourism Ireland and Tourism Northern Ireland.
15.30 £ free to members
14.30 £ free to members
Member Mixer
Member Mixer Sample some alcohol-free beverages in the Delegate Lounge.
Supported by Alkimii, Excel Recruitment, Bunzl Rafferty Guest Amenities, Calor, Classic Drinks, Coca-Cola HBC NI and Sysco.
Hosted by Pamela Ballantine and featuring the Rising Star Awards supported by Alkimii and Excel Recruitment, this is a celebration of stellar talent and a fascinating insight into hotel life.
Help or Hindrance? Suzanne Speak and Claudia Ivanova Fotev of Radisson explore how hotels can embrace AI while keeping people their greatest asset.
The F-Word Pól Ó Conghaile on how “Friendliness” remains hospitality’s greatest competitive advantage.
Does AI know your business? Adam Hamadache explains how AI sees your business and how to improve its visibility, accuracy and chance of being recommended.
beyond the booking
13.00 £ 60
The Leadership Lunch Spencer Metzger, Michelin star chef talks about life and leadership.
Beyond the Booking Future-proof your business with fresh thinking on leadership, innovation & how to make a lasting impression. The leadership lunch
Afternoon
Morning
Tuesday 13th October - Crowne Plaza Belfast
2026 Programme Supported by Bunzl Rafferty Guest Amenities Coca-Cola HBC NI, Henderson Foodservice and SD Bell.
Delegate Lounge Networking before and after the seminars.
08.00 £ 40
Supported by AIB Bank, Musgrave MarketPlace, Percipient, Savills, STR, Sumer NI and Visit Belfast.
Room for Growth? An expert panel considers investment, expansion, market demand and the changing dynamics shaping hotel growth.
The Business of Breakfast Rethinking the morning market with Scot Turner; looking at changing trends, guest expectations and the economics of eating.
The Performance Picture Aoife Roche reveals the latest hotel performance figures, bringing the story behind the numbers from global to local.
business breakfast
Business Breakfast Insight, intelligence and ideas for the road ahead with your host, Mark Simpson.
Morning
10.30 £ 35
13.00 £ 60
Gala Ball
Supported by Brother Ireland, Tourism Ireland and Tourism Northern Ireland.
hospitalityexchange.org.uk
Additional Support Bank of Ireland, Bunzl McLaughlin, Johnsons Belfast, Robb Brothers and Winterhalter. Antrim & Newtownabbey Borough Council, Belfast City Council, Mid & East Antrim Borough Council and Newry, Mourne & Down District Council.
All prices subject to VAT at the current rate.
19.30 £ 129 NIHF Member Price £99
Supported by Linencare, Bunzl Rafferty Guest Amenities, Coca-Cola HBC NI, Diageo, Pattison & Co, SBD Events and Spiritly.
The Gala Ball A spectacular evening of flavours from around the world with delicious cocktails and fine wine.
Evening
speaker lunch
Supported by Foot Anstey, Bibendum Wines, Coca-Cola HBC NI and Henderson Foodservice.
Speaker Lunch Adriaan Bartels on luxury hotels and his journey to Cashel Palace.
Afternoon
Going Places Laura McCorry and Alice Mansergh discuss Northern Ireland’s tourism ambitions and potential at home and overseas.
It’s Hip to Be Cool Dr Tara Shine considers whether cool summers could become our hottest tourism opportunity.
Island Opportunities Industry leaders consider how we can unlock the island’s tourism potential and grow the visitor economy.
The A-B-C of Economics Andrew Webb examines the policies that could Add, Build and Create a stronger, more competitive tourism sector.
talking tourism
Talking Tourism New perspectives on the future of Northern Ireland tourism.
Wednesday 14th October - Crowne Plaza Belfast
17
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LOBBYING
19
HOTELS PAYING THE PRICE WHY NORTHERN IRELAND’S TAX BURDEN IS PUTTING HOTELS AT A COMPETITIVE DISADVANTAGE Northern Ireland hospitality is competing with one hand tied behind its back. That’s the message from NIHF in its response to the Northern Ireland Affairs Committee’s inquiry into the taxation of hospitality and tourism. At the heart of the submission is VAT. Hotels here pay 20% on accommodation compared with 13.5% in the Republic, while food and catering south of the border now attract just 9%. With the Republic accounting for around 26% of Northern Ireland’s overnight trips, this is not simply a tax difference – it is a very real competitive issue in a market where customers move freely across the border. NIHF is calling for serious consideration of a permanent
reduced VAT rate of around 10%, potentially using Northern Ireland as a pilot to measure the impact on prices, employment, investment, business survival and visitor spend. The Federation is also clear that the success of a VAT reduction should not be judged solely on lower prices: retaining more revenue would give businesses greater scope to invest, support jobs and wages, improve their product and absorb rising costs. But VAT is only part of the picture. The submission calls for action on business rates and employer National Insurance, greater support for energy efficiency and productivity, and a review of aviation taxation, connectivity and the impact of ETA on visitors travelling through the Republic.
NIHF has also proposed an all-island competitiveness benchmark to provide a meaningful comparison of VAT, wages, payroll taxes, rates, energy, insurance and other operating costs on both sides of the border. The message to Government is straightforward: Northern Ireland occupies a unique position within the UK, competing directly with businesses operating just a few miles away under a different tax regime. A more competitive tax environment, coupled with action on the wider cost of doing business, would give hospitality greater capacity to invest, employ, compete and grow.
cost area
northern ireland
republic of ireland
Food/catering VAT
Generally 20%
9% for qualifying food and catering from 1 July 2026
Accommodation VAT
20%
13.5%
Alcohol VAT
20%
Standard Irish rate of 23%
Adult minimum wage
£12.71 per hour, age 21+, from April 2026
€14.15 per hour, age 20+, from January 2026
Employer payroll taxes
Headline employer NIC 15%, subject to thresholds and reliefs
Employer PRSI rates generally below the UK headline rate, subject to thresholds
Corporation tax
19% small profits / 25% main rate
Generally 12.5% on trading income
Property taxation
Northern Ireland non-domestic rating system
Local-authority commercial rates based on NAV and ARV
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TOURISM NORTHERN IRELAND
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TOURISM NI CONFERENCE TOURISM AND HOSPITALITY WEEK 2026 TO SHOWCASE NORTHERN IRELAND’S TOURISM VISION Northern Ireland’s tourism and hospitality industry will come together this autumn for Tourism & Hospitality Week 2026, a celebration of the people, places and businesses that continue to drive one of the region’s most important economic sectors. Taking place from 25th September to 2nd October, the weeklong programme will highlight the positive impact of tourism on local communities and the wider economy, while providing valuable opportunities for industry collaboration, learning and networking. A series of signature and supporting events will take place across Northern Ireland, showcasing the innovation, investment and ambition shaping the future of the visitor economy. The week will officially begin with Tourism Northern Ireland’s flagship conference, Tourism 2030: Turning Momentum into Growth, on Friday 25th September at Titanic Belfast. The conference will explore how Northern Ireland can strengthen its position as a connected tourism ecosystem and maximise the opportunities arising from significant investment across the sector. With substantial
funding being directed towards attractions, visitor experiences, cultural assets, public realm improvements, infrastructure and destinations, Northern Ireland’s tourism landscape is set to evolve considerably in the years ahead. By 2030, visitors will experience a transformed destination, with new attractions entering the market, enhanced tourism experiences across urban and rural areas, and changing visitor expectations influencing how destinations are designed, promoted and managed. The conference will provide a platform for industry leaders and stakeholders to consider how the sector can work together to ensure these developments deliver longterm benefits for communities, businesses and visitors alike. Confirmed speakers include Dr Caoimhe Archibald MLA, Minister for the Economy, and Laura McCorry, Chief Executive of Tourism Northern Ireland, with further speakers expected to be announced over the coming weeks. The event will bring together representatives from across the tourism industry, local authorities and key partner organisations to discuss the opportunities and challenges facing the sector as it
works towards the Tourism 2030 vision. A key theme of the conference will be collaboration. As destinations continue to develop and visitor behaviours evolve, creating a seamless and connected visitor experience will require coordination across public, private and community stakeholders. The event aims to spark discussion on how Northern Ireland can collectively shape a sustainable, competitive and resilient tourism economy for the future. Tourism Northern Ireland is encouraging tourism businesses, local councils, industry representatives and other stakeholders to register their interest in attending. As the opening event of Tourism & Hospitality Week 2026, the conference promises to set the tone for a week focused on celebration, innovation and the continued growth of Northern Ireland’s thriving visitor economy. For more information visit tourismni.com/ tourismhospitalityweek
22
GOLF DAY
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ECONOMICS
23
Webb Wonders Musings from the Federation’s Economic Advisor
BELFAST WON THE SUMMER ANDREW WEBB ON SPENDING THE SUMMER NEAR TO HOME I was closer to home this summer – a seemingly never-ending saga with passport applications for little Webbs made it so. So, I’ve had more of an experiences summer, taking in London for a concert, Dublin for another, Kerry and our north coast for a breather, and Belfast for the Fleadh. Without doubt, Belfast won the summer. London was London - exciting and expensive. Dublin offered a great concert, but I could not justify the hotel prices when there’s a big event on, so I drove down and back. Dublin got some of my spending, but lost the hotel stay, breakfast and leisurely following morning that normally come with an overnight trip. Kerry and the north coast never disappoint but the Fleadh blew me away. Belfast felt like a different city. I was standing at City Hall on the opening night reflecting on all that place has seen over the years and how amazing this event was. I do have a confession to make. I wrote the business case that helped
Council in their Fleadh funding deliberations and I got the numbers wrong! Economists do not usually admit such things so openly. You’re more likely to hear something like “performance exceeded the base scenario”. My estimates of over £50m of economic impact were very positive, but the scale and intensity of the Fleadh went beyond anything I had imagined. The question is how Belfast tops it next year. That does not necessarily mean squeezing even more people into the city centre. The better challenge is to spread the economic benefit more widely. Bars were obvious winners. The Fleadh is sociable and spontaneous, with music that works brilliantly in pubs. For many publicans, it must have felt like Christmas had arrived in August. I heard one publican refer to it as St Patrick’s day on steroids. The hotel experience appears to have been more mixed. Occupancy was strong, but the uplift did not always match the crowds on the streets. I expect many people stayed with friends, used camper
vans or student accommodation or travelled home afterwards. Next year, hotels should be brought further into the Fleadh experience. Hotel-based sessions, late-night performances, family events and packages combining rooms with food, transport and guaranteed access to performances could all help make a hotel stay part of the attraction. We should encourage visitors to arrive earlier, stay after the busiest weekend and use Belfast as a base for exploring the wider region. That requires early coordination between hotels, organisers, tourism agencies and transport providers, alongside a clear understanding of how visitors stayed and spent this year. Belfast won my summer. Next year, the challenge is to keep the magic while ensuring more visitors stay the night and more of the city shares in the prize.
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TOURISM IRELAND
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FLEADH SUCCESS ALICE MANSERGH, CHIEF EXECUTIVE OF TOURISM IRELAND, EXPLAINS HOW FLEADH CHEOIL NA HÉIREANN GIVES INTERNATIONAL VISITORS A COMPELLING REASON TO VISIT NORTHERN IRELAND this has led to articles in Time Out, Condé Nast Traveller, The Telegraph, Thrillist (a popular US entertainment and lifestyle website), Radio France and Radio Nacional de España.
Fleadh Cheoil na hÉireann 2026 confirmed what many of us here on this island and in the tourism business have long known – Belfast excels when it comes to major events. ‘Fleadh fever’ truly took hold this summer, as the city hosted the world’s largest celebration of traditional music and culture and Tourism Ireland took every opportunity to promote the festival to millions around the world, in the run-up to and during the event. Our research shows that culture is a key motivator for potential overseas visitors to Northern Ireland. The Fleadh provided a valuable platform to attract visitors to the event while elevating Belfast’s profile as a UNESCO City of Music and inspiring visitors to extend their stay and explore all that Northern Ireland has to offer. Highlights of Tourism Ireland’s programme of activity to capitalise on this year’s Fleadh included broadcast publicity reaching 14 million in North America, with segments on NBC in the United States and on The Travel Guys, a popular TV travel series in Canada. We were also thrilled to invite more than 20 overseas media from GB, the US, Canada, Germany, France, Spain, Italy, Belgium, the Netherlands, the Nordics and Switzerland to Belfast, to explore our fantastic music scene. So far,
We secured major exposure for the Fleadh on BBC’s The One Show, with a live broadcast from Belfast reaching a significant audience across GB. Social, digital and advertising targeted overseas music fans with Fleadh-focused messaging and we had dedicated content on our international website, Ireland.com. And we are already looking ahead to the Fleadh’s return to Belfast in 2027 – building on the visibility we have generated overseas this year. Working with our valued industry partners in accommodation, visitor attractions and food and drink experiences, Tourism Ireland teams across markets will showcase Belfast and Northern Ireland to millions of potential holidaymakers, inspiring them to come and experience the destination for themselves.
ALICE MANSERGH CEO, Tourism Ireland
Handshake Photo
BROTHER ANCHORS PRINT COSTS AT TITANIC HOTEL
Quote from Adrian McNally, General Manager at Titanic Hotel Belfast:
“
Titanic Hotel Belfast partnered with Brother Ireland and Burke Systems & Solutions to transform its print environment, replacing their current print fleet with a secure, managed print solution tailored to the needs of a busy hospitality business. Following a detailed assessment of the hotel’s print infrastructure, Brother and Burkes introduced a standardised fleet of energy-efficient devices, automated consumables replenishment, proactive remote monitoring and free toner recycling.
At Titanic Hotel Belfast, every detail matters, and Brother have been a trusted partner in helping us maintain those standards. From day-to-day requirements to larger projects, their team consistently deliver
The result is a more efficient, cost-effective and sustainable print operation, supported by local expertise and rapid response times.
quality, reliability, and a personal service
Introduced through the Northern Ireland Hotels Federation, Brother Ireland and Burke Systems continue to support Titanic Hotel Belfast with ongoing managed print services, helping hotel staff focus on delivering exceptional guest experiences while benefiting from a future-proofed print solution.
of professionalism and personal service
we can depend on. It’s that combination
“
that makes our partnership with Brother so valuable.
For the full Case Study please contact: derek.mcgeehan@brother.ie
The future of hotel booking technology
netaffinity.com smarthotel.nl
ADVERTORIAL
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LOCAL KNOWLEDGE. NATIONAL SCALE. TRUSTED SUPPORT. MUSGRAVE MARKETPLACE SUPPORTS HOSPITALITY EXCHANGE As co-sponsor of Hospitality Exchange 2026 and sponsor of the Business Breakfast, Musgrave MarketPlace is looking forward to connecting with hospitality operators from across Northern Ireland and supporting discussion around the trends, challenges and opportunities shaping the sector. Part of the Musgrave Group, which is celebrating 150 years in business, Musgrave MarketPlace combines deep local knowledge with the scale and expertise of a leading food retail, wholesale and foodservice group, with access to a portfolio of
trusted brands including Drinks Inc. AFT, La Rousse Foods, Italicatessen, and Robb Wines. John McGinnity, Head of Wholesale and Foodservice for Musgrave in Northern Ireland, said: “We work closely with customers to help them grow their business, improve efficiencies and deliver exceptional guest experiences. By combining local support with the strength of Ireland’s largest supply chain, we’re able to provide a true one-stopshop solution for the hospitality sector.”
As a trusted partner to hotels, restaurants, bars and catering businesses across Northern Ireland, Musgrave MarketPlace continues to help operators meet evolving customer expectations through quality, choice, innovation and industry-leading support.
Your number one choice for foodservice
From fresh food to fast delivery and support that works as hard as you do, Musgrave MarketPlace is your perfect business partner.
Click & Collect
6 Day Delivery
Branches Open 7 Days
Discover more at: musgravemarketplace.co.uk
Supporting businesses since 1876
Team of Product Specialists
Development Chef
30
LEGAL UPDATE
LEGAL UPDATE FOOT ANSTEY WITH AN OVERVIEW OF LEGAL MATTERS Right to Work and eVisas Employers have a legal responsibility to ensure that employees have the correct right to work in the UK. The introduction of eVisas is an important development, replacing physical immigration documents for many individuals with a digital record accessed through a UKVI account. Many employees will now prove their right to work by generating a nine-character share code beginning with “W”. This, together with their date of birth, allows the employer to complete the required Home Office online check. Evidence of the check should be retained throughout employment and for two years afterwards. Where permission to work is time-limited, any required follow-up check should also be diarised. Remember, biometrics and eVisas are not the same thing. Biometrics – normally fingerprints and a photograph – confirm identity; an eVisa is the digital record of immigration status. Check, keep the evidence and diarise any follow-up. National Minimum Wage – Birthdays Matter! The National Minimum Wage increased in April, with the top rate rising 4.1% to £12.71 per hour. But 1 April isn’t the only date employers need in the diary, birthdays matter too!
April 2026 National Living Wage
£12.71
18-20 year old rate
£10.85
16-17 year old rate
£8.00
apprentice rate
£8.00
accommodation offset
£11.10
As employees move through the age bands, their entitlement changes. HR or payroll systems should therefore flag relevant birthdays. Turning 21 may no longer bring the traditional “key to the door”, but it does unlock the National Living Wage! Employers must retain minimum wage records for six years and remember that unpaid working time and certain deductions can result in non-compliance. Check the rates, track the birthdays and audit your payroll. Cake is optional; compliance isn’t. Fleadh Fever & Licence Renewal Following its phenomenal success, Fleadh Cheoil na hÉireann returns to Belfast in August 2027, providing another opportunity to build on its legacy and showcase Northern Ireland’s hospitality industry. There is, however, another important date in the 2027 calendar and it comes with considerably less music! The current five-year liquor licensing period ends on 30 September 2027, meaning licensed businesses must ensure their licences are renewed to continue trading lawfully.
RICHARD MCLAUGHLIN
Foot Anstey
With additional Fleadh licensing requirements followed closely by the sector-wide renewal, businesses should review their position early rather than risk a last-minute scramble. The Fleadh gave us plenty to celebrate in 2026, so make sure your liquor licence is one less thing to worry about come 30 September 2027, leaving you free to build on the legacy and make the most of the Fleadh’s return. Foot Anstey is happy to assist Federation members with both Fleadh 2027 licensing requirements and liquor licence renewals. Foot Anstey Hospitality Team Andrea McCann andrea.mccann@footansteyni.com Linus Murray linus.murray@footansteyni.com Richard McLaughlin richard.mclaughlin@footansteyni.com
Foot Anstey Supporting the business of hotels
Legal expertise to help hotels operate, grow and thrive. Foot Anstey combines local knowledge with specialist legal expertise, helping hotel businesses navigate the everyday challenges of running and growing their operations. People & employment Employment, immigration, right-to-work and workforce advice. Licensing & compliance Practical guidance on licensing, regulation and operational compliance. Commercial & data Support with contracts,commercial arrangements, data protection and privacy. Food & regulatory Specialist advice on food safety, hygiene, labelling and regulatory standards.
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