Professional Leader Masterclass Catalogue

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Since 1996

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Nicholas C. Hill’s

PROFESSIONAL

LEADER

M A S T E R C L A S S C ATA L O G U E

Nicholas Hill is an authority on the psychology of leadership and management.

DR WYATT WOODSMALL, Father of Behavioural Modelling SENIOR LEADERSHIP AND MANAGEMENT MASTERCLASSES

Original and Comprehensive

COURSE PORTFOLIO

M A S T E R C L A S S E S Y • LIMIT ILIT ED AB

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SUBJECTS PARTICIPANTS DURATION DELIVERY CLASSIFICATION

Leadership, Management, Sales, Marketing, Customer Service Senior Managers Two Days Abridged • Four Days Unabridged (Per Course) Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

COURSE CATEGORY

COURSE NAME

COURSE SUBJECT

MORE INFO

TEAM LEADERSHIP

Leader Coaching™ Leader Elevation™ Leader Presentations™ Leader Linguistics™ Leader Eloquence™ Leader Kinesics™ Leader Longevity™ Leader Optimism™ Leader Profiling™ Leader Rapport™

Leadership Coaching Influential Leadership Leadership Presentations Persuasive Communication Eloquent Communication Non-Verbal Communication Principled Leadership Organisational Culture Leadership Psychometrics Interpersonal Skills

Page 3 Page 4 Page 5 Page 6 Enquire Now* Enquire Now* Enquire Now* Enquire Now* Enquire Now* Enquire Now*

TEAM MANAGEMENT

Leader Negotiations™ Leader Diplomacy™ Leader Productivity™ Leader Compassion™ Leader Reconciliation™ Leader Delegation™

Leadership Negotiation Difficult People Management Performance Management Team Stress Management Conflict Management Task Delegation

Page 7 Page 8 Page 9 Page 10 Enquire Now* Enquire Now*

OPERATIONS MANAGEMENT

Leader Efficiency™ Leader Financials™

Time Management Financial Management

Page 11 Page 12

STRATEGIC MANAGEMENT

Leader Achievement™ Leader Adaptation™ Leader Survival™ Leader Visioning™

Project Management Change Management Crisis Management Visionary Leadership

Page 13 Page 14 Page 15 Enquire Now*

PERSONAL DEVELOPMENT

Leader Intelligence™ Leader Resilience™ Leader Assertiveness™ Leader Composure™ Leader Recuperation™ Leader Attraction™

Cognitive Psychology Emotional Intelligence Leadership Assertiveness Personal Stress Management Burnout Recovery The Law of Attraction

Page 16 Page 17 Enquire Now Enquire Now* Enquire Now* Enquire Now*

SALES MARKETING CUSTOMER SERVICE

Sales Escalation™ Sales Linguistics™ TBC TBC

Consultative Sales Persuasive Communication World-Class Customer Service Strategic Marketing

Page 18 Page 19 Enquire Now* Enquire Now*

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* Coming soon in 2022

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Nicholas C. Hill’s

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COAC H I N G COACHING Y • LIMIT ILIT ED AB

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Coaching for High Performance™ Coaching Uncooperative Teams™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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LEADERSHIP

C O N T E N T

DIFFERENTIATING COACHING

• Distinguish between coaching, mentoring, training, and teaching models • Note the benefits of coaching versus lecturing, preaching, consulting, or counselling • Appreciate which environment and context is suitable for practising coaching models

COACHING PRINCIPLES

• Promote accountability for individual thinking, communication, and behaviour • Empower your team members to think for themselves, with limited intervention • Inspire exponential growth and the realisation of potential in your team every day

COACHING QUESTIONS

• Facilitate or direct your coachees’ thinking, to address causality, fear, and insecurities • Discriminate between various techniques, to ask more discerning questions • Structure and time your coaching questions, to solicit constructive responses

ACTIVE LISTENING

• Heighten your focus and attention on your coachee, to read between the lines • Lead your coachees to fast solutions, by improving your understanding of the problem • Sharpen your listening skills and observational skills, to recognise unspoken messages

COACHING OBJECTIVES

• Ensure that your team members commit to objectives and take immediate action • Help your coachees to become conscious of problems and respective consequences • Transform robotic compliance and apathy into willing cooperation and passion

COACHING FRAMEWORK

• Prevent your people from being debilitated and discouraged, by poor performance • Help your team to derive positive meaning from failure and then move forward • Shift context quickly, when your coachees are unable to learn from mistakes

DRIVING MOTIVATION

• Reduce team attrition, by averting boredom, worry, or frustration in your team • Use human needs psychology, to encourage enthusiasm, commitment, and loyalty • Recognise the motivational drivers of your team, to create a tailored reward system

• INSPIRING RESOURCEFULNESS •

Influence your team environment, behaviour, capability, beliefs, values, and identity Stop team members, with unhelpful beliefs and values, from killing your organisation • Restrain underperforming team members from influencing high-performing colleagues Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

I now have the skills and vocabulary to coach my team and students.

Dr. M. Barr Lecturer of Computer Science UNIVERSITY OF GLASGOW

I gained significant coaching knowledge, developed skills, and underwent thorough practise.

E. Mwangi Country Programme Manager TRADEMARK EAST AFRICA

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Nicholas C. Hill’s

LEADER

E L E VAT I O N LEADERSHIP Y • LIMIT ILIT ED AB

Leading With Influence™ Leading Team Success™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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INFLUENTIAL

C O N T E N T

DIFFERENTIATING LEADERSHIP

• Recognise that a one-size-fits-all approach to leadership limits your influence • Acknowledge the concept of flat leadership, while honouring the chain of command • Thwart the early signs of dictatorship, before the damage become irreversible

AUTHORITATIVE LEADERSHIP

• Adopt bureaucratic leadership, to promote health and safety, as well as manage risk • Use autocratic leadership to make executive decisions, when compliance is non-negotiable • Become an authoritative change manager through an adaptive leadership style

ACHIEVEMENT LEADERSHIP

• Utilise task-centric leadership, to meet pressing deadlines and adhere to tight budgets • Drive workplace productivity and efficiency, by applying transactional leadership • Use laissez-faire leadership, to win cooperation and respect from experienced staff

TEAM LEADERSHIP

• Inspire enthusiastic teamwork and camaraderie through a collaborative leadership style • Just as birds flock and fish school, embrace the primitive style of tribal leadership • Adopt visionary leadership, to inspire your people with a picture of a brighter future

AFFILIATIVE LEADERSHIP

• Involve your team in decision-making to increase morale, by using democratic leadership • Resolve conflict and handle difficult people by demonstrating diplomatic leadership • Reduce team attrition via a people-first attitude and a people-centric leadership style

EMOTIVE LEADERSHIP

• Practise charismatic leadership, to sell your new ideas and ignite a desire to succeed • Apply a motivational leadership style, to improve morale and spread a message of hope • Develop emotional intelligence among your team members through primal leadership

DEVELOPMENTAL LEADERSHIP

• Execute transformational leadership, to promote maturity and standards in your people • Drive perpetual organisational improvement, through transformative leadership • Apply a coaching leadership style when your people need to think for themselves

SELFLESS LEADERSHIP

• Give your people a sense of belonging, by using the paternalistic leadership style • Employ servant leadership, to meet your team’s needs and nurture job satisfaction • Influence a dramatically positive change in culture through principle-centric leadership

Your course helped me to tailor my leadership style and manage my limiting beliefs.

D. Wood Head of People PELICAN BUSINESS SERVICES

You gave me a detailed understanding of different leadership styles and when to use them.

A. Coates Head of Business Development WATER TO BUSINESS

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Nicholas C. Hill’s

LEADER

PRESENTATIONS

P R E S E N TAT I O N S Y • LIMIT ILIT ED AB

Designing Persuasive Presentations™ Delivering Magnetic Presentations™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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LEADERSHIP

C O N T E N T

PRESENTATION PLANNING

• Persuade, inform, instruct, and engage at proper times during your presentations • Apply a logical structure to your presentations, to achieve maximum impact • Time your delivery and assign durations to all topics, to hold audience interest

AUDIENCE REACTION

• Sell your ideas and achieve buy-in, by using the persuasive language of marketing • Influence your audiences, to respond immediately and decisively to your instructions • Prevent inaction or negative responses, which portray you as an inept speaker

AUDIENCE INTERACTION

• Converse with your audiences, to avoid being labelled as an overly scripted speaker • Lead and capitalise on your challenging question-and-answer sessions • Stop hard-headed members of your audiences from knocking you off your perch

VISUAL AIDS

• Use exhibits to enhance your presentations, rather than detract from them • Exude confidence, by using visual aids boldly, deliberately, and without fumbling • Choose your exhibits, props, and multimedia aptly, to achieve the right balance

AUDIENCE RAPPORT

• Overcome difficult behaviour in your audiences, to win people over to your viewpoint • Motivate your audiences, by associating your material with their interests and needs • Build a healthy relationship with your audiences, to achieve a positive reception

STAGE CHARISMA

• Forestall degrading opinions of you as a monotonous, dreary, or wearisome speaker • Vary your volume, tonality, pitch, and tempo, to generate magnetic attraction • Discover and wield the charisma pattern, to make you more animated and engaging

STAGE PRESENCE

• Ward off boredom, confusion and misinterpretation, due to poor body language • Take charge of your physiology, to own the stage and be more natural in approach • Incorporate variety in your body language, to increase audience attention span

PHYSICAL SPACE

• Use the floor space to your advantage, to command the attention of your audience • Match the floor space with the content of your presentations, to embed your points • Deliver your presentations according to audience perception of time and space Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

You provided real-time feedback and strong coaching, which was immensely valuable.

A. Lukaszewski-Dudman Asst. Business Services Director ERNST & YOUNG LLP

You helped me to control my presentations in a professional and constructive way.

L. Blindell Creative Director THE GREAT BRANDING COMPANY LTD

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Nicholas C. Hill’s

LEADER

LINGUISTICS

CO M M U N I C AT I O N Y • LIMIT ILIT ED AB

Leading Productive Communication™ Communicating Compelling Initiatives™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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P E R S UA S I V E

C O N T E N T

INTELLIGIBLE COMMUNICATION

• Become an articulate leader, by expressing your thoughts and feelings diligently • Prevent any speculation, by closing the gaps in your colleagues’ language patterns • Deliver your complete message, to avoid leaving out any vital pieces of information

REALIGNED COMMUNICATION

• Avoid any misrepresentations, by realigning your perception with reality • Address distorted truth, to forestall any misinterpretations and assumptions • Reverse-engineer language patterns, to understand and lead your team better

INDEPENDENT COMMUNICATION

• Recognise and address the words in your vocabulary, which inhibit your potential • Update your language patterns, which denote your unconscious limiting beliefs • Identify and remove any habitual phrases that restrict your behavioural choices

INFLUENTIAL COMMUNICATION

• Communicate with influence, to uphold and advance your management role • Discover what language patterns influence people to take affirmative action • Avoid regretful conversations, by laying the ground rules for your communication

HYPNOTIC COMMUNICATION

• Be conscious of the hypnotic language patterns currently used in advertising • Direct your team’s thinking, emotions, and behaviour covertly but also morally • Respect the autonomy of other people, by sometimes using indirect vocabulary

PERSUASIVE COMMUNICATION

• Speak to the subconscious minds of others, by using ethically-embedded commands • Meet your organisational needs faster, without using manipulation or coercion • Bypass the conscious resistance of team members, to win immediate compliance

PUNCTUATED COMMUNICATION

• Animate particular words in your communication, to highlight your key points • Facilitate other people’s cognition, through your questions and covert suggestions • Make profound statements boldly, to prevent the rejection of your ideas

LINGUISTIC PRESUPPOSITIONS

• Circumnavigate team objections, to prevent apathy and non-compliance • Use linguistic presuppositions, to create quick buy-in and cooperation • Invalidate limiting team beliefs, by challenging unhelpful presuppositions Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

...up-to-date communication techniques, which equipped me to handle real team challenges.

S. Kidner Managing Director SECRET WORLD WILDLIFE RESCUE LTD

You gave me the tools to help realign and influence my team through communication.

B. Addo Head of Client Onboarding BANK OF GHANA

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Nicholas C. Hill’s

LEADER

NEGOTIATIONS

N E G OT I AT I O N Y • LIMIT ILIT ED AB

Instigating Favourable Negotiations™ Leading Win-Win Negotiations™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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C O N T E N T

NEGOTIATION STYLES

• Employ best practice when playing the game of hardball and soft bargaining • Find common ground quickly, by suitably compromising and striking a deal • Explore the strategies that result in lose-lose, win-lose, lose-win, and win-win

NEGOTIATION TYPES

• Know how and when to practise positional negotiation and principled negotiation • Locate weak points in opposing arguments, to create elements of doubt • Meet the other parties’ needs, rather than react to unreasonable demands

NEGOTIATION PSYCHOLOGY

• Lead people away from conflicting ideas, by employing negotiation psychology • Discern the cognitive styles of other parties, to direct their thinking and behaviour • Prevent unnecessary digression, avoid misunderstandings, and minimise confusion

LIE DETECTION

• Prevent other people from taking advantage of you, by spotting lies more quickly • Utilise practical lie detection strategies, employed by modern hostage negotiators • Develop sensory acuity, to see, hear, and feel signals that you delete unconsciously

NEEDS ANALYSIS

• Respond to the conscious and unconscious requirements of other parties • Discover the motivational drivers of other people, to personalise your negotiations • Identify the hot buttons in your needs-analysis, which indicate high priority needs

SOLUTION DEVELOPMENT

• Design customised solutions that other parties find surprisingly irresistible • Lead your tailored negotiations with integrity, credibility, and persuasion • Present your proposals clearly and concisely, without any waffle or jargon

OBJECTION RESOLUTION

• Uncover any spoken and unspoken reservations, to reveal the real barriers • Develop creative probing skills, to clarify and resolve any profound objections • Identify and circumnavigate any false objections quickly, to prevent time wasting

REACHING AGREEMENT

• Test and lead a variety of creative and proven methods to reach agreement • Use trial closes during the negotiation process, before finalising the agreement • Ask for commitment at the appropriate time and with absolute self-confidence Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

...a practical structure for negotiation and in-depth knowledge of how to use your models.

T. O’Connor Customer Services Director COBHAM PLC

I raised my consciousness, flexed my negotiation style, and played with different techniques.

B. Meier Learning & Development Manager HERBERT SMITH FREEHILLS LLP

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Nicholas C. Hill’s

LEADER DIPLOMACY Y • LIMIT ILIT ED AB

Managing Troublesome People™ Managing Toxic People™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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DIFFICULT PEOPLE MANAGEMENT

C O N T E N T

INTIMIDATING PEOPLE

• Challenge colleagues who appear to ‘know-it-all’ and undermine you on every topic • Manage team members who use the power of silence to get what they want • Cope with the unacceptable anger and aggressive behaviour of some people

ANNOYING PEOPLE

• Turn around the annoying mindsets of negative or complaining people • Influence your super-agreeable or indecisive colleagues to take affirmative action • Challenge the beliefs held by people who have delusions of grandeur

INFURIATING PEOPLE

• Manage unapproachable or aloof people, before they tip you over the edge • Tackle unprofessional or immature verbal communication and body language • Deal with your annoying team members, who insist on insulting your intelligence

HELPLESS PEOPLE

• Help sceptics to open their minds and hard-heads to soften up to other opinions • Encourage your fault-finding and perfectionist colleagues to find a happy medium • Address the beliefs of unproductive idlers, to stimulate self-motivation and hard work

HOSTILE PEOPLE

• Persuade prejudiced and exploitative people to consider appropriate perspectives • Defuse your offensive and manipulative colleagues when you are in the line of fire • Use practical coping strategies when people hate you, to protect your self-esteem

HURTFUL PEOPLE

• Speak with touchy and defensive people without triggering defensive responses • Handle insensitive people and learn to embrace the feedback from your critics • Expose the hidden agenda of deceivers and bullies, to thwart them in their path

SELFISH PEOPLE

• Find ingenious ways of communicating productively with narcissists and egoists • Encourage your arrogant associates to see matters from your point of view • Prevent sociopaths and gossips from upsetting the status quo in your organisation

UNETHICAL PEOPLE

• Help coveters and insubordinates to find more constructive ways of achieving goals • Safeguard against lawbreakers such as bribers, hackers, pilferers, and tax evaders • Prevent the indulgence of degenerates and hedonists from influencing your culture Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

You helped me to understand and deal with the behaviour of negative and hostile people. r. Raza Sales Manager GOODWIN INTERNATIONAL LTD

You provided excellent tools to deal with difficult people, and helped put the theory into practise.

K. Sangha HR Director LCF LAW

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Nicholas C. Hill’s

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PRODUCTIVITY

MANAGEMENT Y • LIMIT ILIT ED AB

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Turbocharging Team Performance™ Piloting Team Turnaround™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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PERFORMANCE

C O N T E N T

MANAGING PERFORMANCE

• Define performance management, its effect on your role, and its purpose in your team • Grasp and practise the principles of team retention, to hold onto your key players • Prevent the loss of valuable time, money, and energy, by reducing your staff attrition

HIRING AND FIRING

• Hire the best people in your organisation, by assessing all candidates critically • Streamline your recruitment process, by marketing each job post intelligently • Understand employment law, to fire people responsibly when it becomes necessary

SETTING EXPECTATIONS

• Assess if your team members are on target and then forecast their future performance • Gauge team member skills accurately, to set realistic Key Performance Indicators • Align individual Key Performance Indicators with team goals and organisational vision

REALISING POTENTIAL

• Identify any performance issues, by listening for and observing any incompetencies • Lead your staff on each spoke of the learning cycle, to move them forward in stages • Know the right times to offer sensitivity, empathy, encouragement, or praise

REVIEWING PERFORMANCE

• Monitor and evaluate employee performance, to keep all team members on target • Apply GDPR policy, to gather and store your staff performance data legally • Measure the intangible skills for all of your team members, without speculation

• MANAGING UNDERPERFORMERS •

Prevent performance problems, through the critical analysis of each team member Address underperformance, by designing a performance improvement plan • Manage performance improvement plans, by creating an implementation strategy

CONSTRUCTIVE APPRAISALS

• Challenge comfort zones and thwart minimal effort or mediocrity in your team • Address individual underperformance, without defensive or offensive responses • Make your appraisal meetings planned, structured, and productive for better results

EMPLOYEE DISCIPLINE

• Know the correct procedure for handling disciplinary matters, to remain law-abiding • Prevent and manage unwelcome disciplinary hearings, penalties, and appeals • Utilise a strategic approach to resolving any grievances within your workforce Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

Your outstanding delivery style has helped me to lead my teams to achieve more.

G. Conway Managing Director GINA CONWAY AVEDA SALONS

The course was fantastic...I can now manage team performance and enforce genuine KPIs. L. Gully Deputy Head of Sport UNIVERSITY OF THE WEST OF ENGLAND

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COMPASSION Y • LIMIT ILIT ED AB

Preventing Team Burnout™ Leading a Compassionate Culture™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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ORGANISATIONAL STRESS MANAGEMENT

C O N T E N T

EXECUTIVE STRESS

• Take back control of your parasympathetic and sympathetic responses to stress • Understand how to maintain your diurnal rhythm, to reduce overload and fatigue • Address your emotional, psychological, and physiological effects of stress

STRESS CURVES

• Address your team’s hypo-stress, hyper-stress, and then encourage eustress • Become conscious of how stressors trigger different responses on the stress curve • Learn to continually adapt during the stages or alarm, resistance, and exhaustion

OCCUPATIONAL STRESSORS

• Identify the problematic stressors in your environment, policies, and responsibilities • Locate the various stressors in your management style, work relationships, and career • Manage all atypical working arrangements and prevent bullying or harassment

STRESS RESPONSES

• Become conscious of stress indicators in your team members, before it is too late • Differentiate between the various types of anxiety, panic disorders, and depression • Recognise and address the Type-A personality traits expressed by you and your team

TEAM MENTAL HEALTH

• Be familiar with your mental health responsibilities, as a senior manager or employer • Learn how stress reduces your team’s cognitive ability to make sound judgements • Recognise the various factors that contribute to an unhealthy work environment

OPTIMISING ERGONOMICS

• Evaluate your organisation’s person-machine interface, and then address the stressors • Critique staff job design, including the sociotechnical factors, to prevent overload • Address your ‘design ergonomics’ to improve productivity through stress reduction

REDUCING TEAM STRESS

• Explore new ways to eliminate, reduce, and control stress in your organisation • Design a stress management action plan for your team and begin implementation • Create an in-house stress management programme, then measure team progress

COMPASSIONATE CULTURE

• Learn best practice for stress management from the ‘100 best companies to work for’ • Create strategies to optimise your team’s physical, emotional, intellectual environment • Retain personnel, by being familiar with employees’ demands for mental health policies Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

I can now protect myself and my team from excessive stress and prevent poor decision making.

M. Tadross Head of Account Management PLAYSON LTD

You delivered first-rate sessions to our senior managers ...we have seen clear improvements since.

S. Forbes HR Manager TE CONNECTIVITY

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Nicholas C. Hill’s

LEADER EFFICIENCY M A N A G E M E N T Y • LIMIT ILIT ED AB

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Winning Back Time™ Optimising Task Efficiency™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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T I M E

C O N T E N T

PRIORITISING RESPONSIBILITIES

• Find up to three more hours every day by prioritising your tasks strategically • Reduce the amount of daily firefighting and start achieving your objectives • Accomplish deferred tasks that contribute towards your organisational vision

DAILY SCHEDULING

• Create a strict weekly schedule, which corresponds to your prioritised task list • Chunk your days into allotted time frames to sharpen your focus and attention • Design and manage your time frames to execute your tasks with precision

INTERRUPTIONS & DISTRACTIONS

• Reveal the real reason why other people’s problems migrate onto your task list • Reduce the number of daily interruptions to increase your productivity • Identify and address the unconscious distractions that reduce your attention span

OVERCOMING • PROCRASTINATION •

Take charge of your desire to procrastinate over long-term but valuable projects Control the innate temptation to engage in cherry-picking from your task list • Neurologically associate pleasure to the necessary tasks that you hate doing

EMAIL MANAGEMENT

• Take back control of your inbox and employ techniques to stay on top of emails • Boycott email time thieves and significantly reduce unnecessary correspondence • Overcome email addiction or dependency to free your time for higher priority tasks

MEETING EFFICIENCY

• Reduce meeting duration, gain consensus, and achieve your objectives faster • Prepare properly for your meetings to meet expectations and improve attendance • Maximise meeting results by winning compliance and commitment to decisive action

STREAMLINING PROCESSES

• Locate system bottlenecks, which slow down your production and stifle efficiency • Determine the root causes of bottlenecks using a critical analysis instead of speculation • Evolve your processes by using current technology to remain ahead of your game

RESOURCE INVESTMENT

• Measure your projected input versus output to ascertain resource investment • Set up strict rules that prescribe how you invest your key workplace resources • Prevent regretful investments by projecting the non-financial costs of your project Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

...now organising my workload by prioritising activities strategically and tackling ‘ugly’ tasks.

Dr. J. Scurlock Chief Advisor (Renewable Energy) NFU (NATIONAL FARMERS’ UNION)

...excellent techniques, which have helped me prioritise and plan my week efficiently.

B. Richard Vice President & GM EMEA ESTÉE LAUDER COMPANIES

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FINANCIALS

MANAGEMENT Y • LIMIT ILIT ED AB

Managing Financial Performance™ Skyrocketing Business Profitability™ Non-Financial Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

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FINANCIAL

C O N T E N T

FINANCIAL INTELLIGENCE

• U nderstand basic accounting concepts and why you don’t need you to know all of them • Reveal the purpose of the balance sheet and find out what the numbers are telling you • Notice how your cashflow is affected by each of the four ways of recording depreciation

FINANCIAL ASSETS

• D elineate between the many types of financial assets in your comparative balance sheets • Discover the power of cash, marketable securities, investments, and fixed assets • Learn the three kinds of inventory and the two accounting methods of tracking them

FINANCIAL LIABILITIES

• D istinguish between the various company liabilities shown in your balance sheet • Know the pros and cons for each type of stockholders’ equity in your business • Grasp the differences between long-term and short-term debt and how it affects your equity

INCOME STATEMENTS

• U nearth profit and loss essentials, including how revenue is received and when it is recorded • Know your direct costs and indirect costs, along with how they affect your profit margins • Understand how and when corporation tax, dividends, and retained earnings are calculated

CASH FLOW STATEMENTS

• D iscriminate between the cash flow forms of business operating, investing, and financing • See how the increases and decreases in assets and liabilities affect cash flow • Appreciate the complex separation of ‘sources of funds’ and ‘uses of funds’

FINANCIAL HEALTH

• M easure the profitability of your business by using financial ratios and percentages • Recognise the importance of liquidity ratios, to determine your business flexibility • Assess the financial health of your business and take giant steps to improve it

IMPROVING PROFITABILITY

• F ind your ‘real’ breakeven point, create an annual budget, and critique the variance analysis • Scrutinise your fixed and variable costs, to reduce expenses and stop unnecessary expenditure • Explore financial models for profit improvement, to maintain a steady growth curve

RETURN ON INVESTMENT

• U se discounted cashflows, to acknowledge the ‘time value’ of monetary investments • When ROI forecasting, calculate the payback period and incorporate the risk factor • Apply accounting principles to increase the success of your ROI forecasting Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

You helped our turnover to improve by 26%, which continues to rise.

S. Bhalla Managing Director PROMOTIONS TRADE COMPANY LTD

Our UK sales have increased by 37%...your tools will help us to continue growing.

L. Puccetti Sales Director VIMER UK LTD

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Nicholas C. Hill’s

LEADER

ACHIEVEMENT M A N A G E M E N T Y • LIMIT ILIT ED AB

Igniting Project Innovation™ Realising Project Vision™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

O R I G I N A L

C O U R S E

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P R O J E C T

C O N T E N T

INNOVATION

• Employ irrefutable innovation principles, to get ahead and stay ahead in your field • Improve your problem-solving skills, by adopting the innovative thinking of geniuses • Promote innovative thinking in your team, to generate a plethora of new ideas

GOAL SETTING

• Reduce disappointment and frustration, by uncovering your definitive goals • Forecast the potential success or failure of your projects, through strategic thinking • Critically assess all available options, before designing your project goals

VISIONING

• Understand the psychology of goal setting, to overcome procrastination and fear • Develop visioning skills, which increases your probability of successful projects • Take charge of your goals, by harnessing the power of personal responsibility

DECISION MAKING

• Solve problems quickly and efficiently, by making appropriate and timely decisions • Diagnose problems, investigate probable causes, and propose calculated solutions • Apply intelligence gathering and evaluation tools, before making critical decisions

RISK ANALYSIS

• Identify all risks and associated causes, before making any investment or taking action • Evaluate risks regarding probability and consequences, to acquire a balanced projection • Put in place tools to measure, monitor, and report risks, to manage realised risks

PREPLANNING

• Capitalise on the strengths and address the weaknesses within your organisation • Recognise and maximise your opportunities in vertical and horizontal markets • Wear armour, to shield you from current and projected threats in the marketplace

STRATEGIC PLANNING

• Plan your projects strategically, to achieve faster results more consistently • Start big projects and maintain your momentum, even when the heat is on • Get from where you are now, to where you want to be, and prevent stagnation

PROJECT REVIEWING

• Conduct a review process, at critical times during your project, to stay on track • Measure output and costs against targets and budgets, by conducting a gap analysis • Determine stakeholder satisfaction and address any areas for improvement Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

Enlightening and outstanding...helped me to innovate, plan, and solve problems within projects.

P. Smith Managing Director EJ GROUP INC.

We now know how to keep projects on track, hold reviews, and make corrections.

H. Doward Group Operations Director HUGHES TV & AUDIO LTD

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Nicholas C. Hill’s

LEADER

ADAPTATION M A N A G E M E N T Y • LIMIT ILIT ED AB

Initiating Momentous Change™ Leading People Through Change™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

O R I G I N A L

C O U R S E

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C H A N G E

C O N T E N T

PLANNING CHANGE

• Assess your organisation’s readiness for change, to schedule change management • Make the change feasible and manageable, to prevent choking on the pieces • Minimise risk and maximise reward, by sharpening your tools before the change

LEADING CHANGE

• Respond to globalisation, by addressing the endless demands for evolution • Lead people outside of their comfort zones, to quicken the pace of adaptation • Remain in the driving seat once the change is underway, to manage the process

IMPLEMENTING CHANGE

• Initiate and sustain the change, in spite of unforeseen circumstances and difficulties • Align your existing systems and processes, to ensure proper integration • Make change management a continuous process, for your survival and evolution

MANAGING CHANGE

• Prevent unsolicited change from killing your drive, creativity, and morale • Develop coping methods for managing change, even when your outlook is bleak • Employ strategy and tactics, to prepare for unwanted or problematic change

EMBRACING CHANGE

• Win team compliance, by addressing the causes of defiance in times of change • Uncover why some people oppose change, so that you can suitably influence them • Help your team to associate pleasure with the change, so they embrace it willingly

UTILISING CHANGE

• Find more useful ways of perceiving a change, to empower yourself and your team • Avert a downturn in productivity, by using the change to your advantage • Prevent the change from causing your team to feel overwhelmed or insecure

COMMUNICATING CHANGE

• Sell the concept of a change, through the transforming power of metaphor • Use storytelling, to stop people from extinguishing your passion for the change • Overcome objections to a change, by knowing how to bypass conscious resistance

NECESSITATING CHANGE

• Influence your comfortable team members to accept that change is necessary • Challenge your colleagues who are in denial or confused by the concept of change • Convert advocates for change into your spokespeople and popularisers of your motions Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

I can now strategise and engage my team during the change process.

C. Gregory Finance Manager THE CHILDREN’S SOCIETY

I now know how to spot the early signs of resistance to change and then turn people around.

W. McFadden Group Financial Controller VOYAGE CARE LTD

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Nicholas C. Hill’s

LEADER S U R V I VA L

M A N A G E M E N T Y • LIMIT ILIT ED AB

Surviving Business Crisis™ Leading People Through Crisis™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

O R I G I N A L

C O U R S E

Y

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C R I S I S

C O N T E N T

CRISIS PHASES

• Be aware of the phases of any crisis and how the associated elements take shape • Recognise the natural progression of crisis and the consequential ripple effect • ‘Know your enemy’ and learn the skill of anticipation, to predict market changes

MANAGING CRISIS

• Follow critical steps in managing crisis when it strikes and if it takes you by surprise • Employ strategy and tactics, to ensure and maintain focus throughout the crisis • Navigate through the ‘Acute Crisis’ stage to ensure that you stay afloat

SURVIVING CRISIS

• Prevent a crisis from destroying you and then leaving devastation in the aftermath • Know how to keep a tight ship, to become super-efficient and organised • Re-evaluate your organisational health, as well as that of yourself and your team

BRAND REINVENTION

• Become the recognised phoenix in your industry, which rises from the ashes • Reinvent your brand, explore new markets, and capitalise on competitor closures • Know how to turn your organisation around quickly and efficiently

TEAM SURVIVAL

• Recognise the emotional and behavioural stages that your team experiences in a crisis • Address the fear, stress, and grief, which you and your team face during a crisis • Develop emotional coping methods during a crisis, even when your outlook is bleak

CRISIS MANAGERS

• Identify the importance and nature of the crisis management team • Appoint crisis managers, delineate duties, and delegate selected tasks • Re-define the roles for each departmental manager, to reset their outcomes

CRISIS LEADERSHIP

• Determine and adopt an appropriate leadership style, to ensure team compliance • Develop your crisis leadership style quickly, by applying practical psychology • Establish a culture of optimism, endurance, and tenacity, to retain your key players

CRISIS COMMUNICATION

• Address misconceptions and fake news, by using vocabulary which presents the facts • Update your vocabulary, to convey a sincere message of hope and recovery • Console your people, customers, and stakeholders, without using empty words Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

You helped us to stabilise the business and get on the road to recovery.

K. Kakel Managing Director PLANET SOLUTIONS LTD

Your course led to reduced overheads, as well as improved productivity and sales performance.

C. Hawkes Managing Director NEW DAWN GARDENLIFE LTD

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Nicholas C. Hill’s

LEADER

INTELLIGENCE

P S Y C H O L O G Y Y • LIMIT ILIT ED AB

Accelerating Cognitive Performance™ Unlocking Leadership Intelligence™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

O R I G I N A L

C O U R S E

Y

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ABILITY • AIL AV

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C O G N I T I V E

C O N T E N T

CREATIVE THINKING

• Break away from the constraints of the insipid ideas that disable your creativity • Improve concentration and listening skills, by relearning how to use your five senses • Upgrade your creative thinking skills, to increase possibilities when problem solving

PERSPECTIVE MANAGEMENT

• Gain perspective on difficulties, to maintain your performance and keep a clear head • Prevent irrational thinking, by controlling your psychological response to problems • Manage your perception of workplace problems, to take on greater challenges

BELIEF CHANGE

• Update your limiting beliefs about work, to tackle undesirable tasks with greater ease • Nurture an enthusiastic drive through difficulty, by reconditioning your belief systems • Maintain momentum, even when your activities are boring, unpleasant, or laborious

EXECUTIVE IMAGE

• Recognise insecurities and begin repair work, to enhance your leadership image • Design an upgraded but credible leadership image that inspires you and your team • Train your mind to anticipate and manage problems, by using mental dress rehearsals

MEMORY IMPROVEMENT

• Improve your memory retention and recall of relevant or critical information • Run meetings, deliver presentations, and conduct interviews without pens or paper • Experiment with various memory techniques, to expand your mental agility

SPEED READING

• Increase your reading speed, without deleting facts caused by skimming or scanning • Break free from unproductive learning habits, which slow down your development • Rely on the capacity of your subconscious mind, to absorb more information

VISIONARY LEADERSHIP

• Identify and improve upon your conscious and unconscious strategies for visioning • Adopt the psychology of visionary leaders and compare with the mindset of followers • Slow down your perception of time or speed it up, according to project demands

HABIT FORMATION

• Break unwanted habits that inhibit your leadership and management performance • Form new and practical behavioural patterns, to maximise your workplace results • Prevent regression, by strengthening your new habits through strategic processes Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

I now put work problems into a proper perspective and I am more in control of my responses.

C. Tearle Sales Manager TATE BUSINESS GROUP LTD

You provided outstanding exercises and techniques to build a vision and a powerful self-image.

P. Gordon Senior Engineering Manager RELATIVITY SOLUTIONS INT.

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Nicholas C. Hill’s

LEADER RESILIENCE Y • LIMIT ILIT ED AB

Unleashing Fearless Leadership™ Awakening Passionate Leadership™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

O R I G I N A L

C O U R S E

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ABILITY • AIL AV

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EMOTIONAL INTELLIGENCE

C O N T E N T

TEMPERATE LEADERSHIP

• Achieve command, by deciphering the subconscious purposes of your emotions • Harness the collective power of your emotions, to create your driving force • Perceive your emotions as industrial resources, rather than personal hindrances

ENDURANCE LEADERSHIP

• Remain level-headed and emotionally centred, even in our uncertain times • Develop unswerving endurance, to survive in your competitive workplace • Uncover ways to take charge of your emotional state immediately and methodically

FEARLESS LEADERSHIP

• Stop being a slave to fear and let fear serve you, to perform unprecedented feats • Break new ground, by managing your fears of success, failure, or stagnancy • Build unwavering courage, to stretch your comfort zone willingly and safely

STRONG LEADERSHIP

• Address the subconscious beliefs that prevent you from realising your potential • Resolve the conflict that occurs in your conscious and subconscious mind • Integrate your opposing beliefs, to shape your leadership skills into solid iron

PASSIONATE LEADERSHIP

• Manage the thoughts, words, and behaviours that trigger your emotional states • Nurture a relentless passion for your work, which drives what you think, say, and do • Consciously elicit emotions that support you, rather than emotions that debilitate you

TENACIOUS LEADERSHIP

• Nullify the power of workplace triggers, which put you into unresourceful states • Develop tenacity, by ending conditioned emotional patterns that hold you back • Nip unpleasant emotions in the bud, to prevent long-term damage and burn-out

STEADFAST LEADERSHIP

• Migrate between helpful emotions, to better handle the strain of your daily grind • Stay in complete control of your emotions, even in times of workplace adversity • Create practical neurological associations, to take on greater challenges

RESILIENT LEADERSHIP

• Detoxify yourself of emotional memories, which poison your current performance • Build industrial resilience, by designing the structure of your experience • Recover quickly following trials, by continually managing your emotional memory Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

It was very beneficial being able to regulate and even reassign my emotions when necessary.

M. Scragg Senior Civil Engineering Manager STANTEC UK LTD

I now manage my emotions better, by understanding and responding to root causes.

J. Russell Strategic Housing and Policy Manager GREAT PLACES HOUSING GROUP

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Nicholas C. Hill’s

SALES

ESCALATION

SELLING Y • LIMIT ILIT ED AB

Escalating Sales Performance™ Closing New Business™ Senior Salespeople Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

O R I G I N A L

C O U R S E

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CO N S U LTAT I V E

C O N T E N T

COMPETITOR ANALYSIS

• Be a leader in your field, by widening the gap between you and your competition • Discriminate between your unique features and benefits, and then exploit them • Produce your ‘elevator pitch’ that causes people to listen and take immediate action

APPOINTMENT SETTING

• Identify your target audience, before taking your first step in the sales process • Design your practical and realistic telesales or telemarketing call framework • Lead discussions with gatekeepers, to establish rapid contact with decision makers

SELLING STYLES

• Explore the six archetypal selling styles and the four primary sales contexts • Adopt a consultative selling style, to uncover your unspoken customer needs • Encourage a selling style commonality, to nurture a culture in your salesforce

NEEDS ANALYSIS

• Identify the conscious and unconscious requirements of your prospective customers • Discover your customer’s motives for buying, to personalise and lead the sales process • Respond to buying or warning signals, and then ask your questions in the right order

SOLUTION DEVELOPMENT

• Design customised and irresistible packages that go beyond your prospects’ needs • Lead your tailored sales presentations with integrity, credibility, and persuasion • Present your product knowledge clearly and concisely, without any waffle or jargon

OBJECTION RESOLUTION

• Uncover your prospects’ spoken and unspoken objections, to reveal the real barriers • Develop the probing skills of leaders, to clarify and resolve deep suspicions • Identify and circumnavigate any false objections quickly, to prevent time wasting

STRATEGIC NEGOTIATION

• Prevent regretful negotiations, by clearly defining your parameters beforehand • Understand the fundamental principles of leading successful sales negotiations • Negotiate quickly and get out of any deadlock, to achieve a favourable resolution

CLOSING THE SALE

• Test and lead a variety of creative and proven methods to close more of your sales • Use trial closes at particular points in the sales process, before finalising the sale • Ask for your sales orders at the appropriate time and with absolute self-confidence Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

Following the training, we secured an unprecedented eight new accounts in four weeks.

M. Long Sales Manager ADVANCED DOCUMENT SOLUTIONS LTD

You provided indepth sales strategies and techniques that can be applied to any industry.

B. Orode-Okah Business Development Manager CINALT RESOURCES LTD

LIMITED AVAILABILITY • BOOK NOW • +44 (0)345 678 9900 • INFO@HILLTRAINING.COM • SALESESCALATION.COM

Nicholas C. Hill’s

SALES

LINGUISTICS

S E L L I N G Y • LIMIT ILIT ED AB

Identifying Real Needs™ Communicating Compelling Proposals™ Senior Managers Two Days Abridged • Four Days Unabridged Worldwide Classroom • Video Conferencing In-House Course • 1-2-1 Programme • Scheduled Masterclass

O R I G I N A L

C O U R S E

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P E R S U A S I V E

C O N T E N T

INTELLIGIBLE COMMUNICATION

• Become an articulate salesperson, by expressing your thoughts and feelings diligently • Prevent any speculation, by closing the gaps in your clients’ language patterns • Deliver your complete proposal, to avoid leaving out any vital pieces of information

REALIGNED COMMUNICATION

• Avoid any misrepresentations, by realigning your perception with reality • Address distorted statements, to forestall any misinterpretations and assumptions • Reverse-engineer language patterns, to understand your clients better

INDEPENDENT COMMUNICATION

• Recognise and address the words in your vocabulary, which inhibit the sales process • Update your language patterns, which denote your unconscious limiting beliefs • Identify and remove any habitual phrases that restrict your behavioural choices

INFLUENTIAL COMMUNICATION

• Communicate with influence, to uphold and advance your sales role • Discover what language patterns influence clients to take affirmative action • Avoid regretful sales conversations, by laying the ground rules for your communication

HYPNOTIC COMMUNICATION

• Be conscious of the hypnotic language patterns currently used in advertising • Direct your clients’ thoughts, emotions, and behaviours covertly but also morally • Respect the autonomy of your clients, by sometimes using indirect vocabulary

PERSUASIVE COMMUNICATION

• Speak to the subconscious minds of clients, by using ethically-embedded commands • Meet your clients’ needs faster, without using manipulation or coercion • Bypass the conscious resistance of any prospect, to win immediate agreement

PUNCTUATED COMMUNICATION

• Animate particular words in your communication, to highlight your key points • Facilitate your clients’ cognition, through your questions and covert suggestions • Make profound statements boldly, to prevent the rejection of your proposals

LINGUISTIC PRESUPPOSITIONS

• Circumnavigate team objections, to prevent apathy and non-compliance • Use linguistic presuppositions, to reach agreement at each stage of the sales cycle • Invalidate your prospects’ limiting beliefs, by challenging unhelpful presuppositions Copyright © 1996-2021 Hill Training Ltd. All Rights Reserved.

...up-to-date communication techniques, which equipped me to handle real business challenges.

S. Kidner Managing Director SECRET WORLD WILDLIFE RESCUE LTD

You gave me the tools to help realign and influence clients through communication.

B. Addo Head of Client Onboarding BANK OF GHANA

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Twenty Five Years of

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Your training really improved how we do business with our internal and external customers.

K. Chapman Family Games Manager HASBRO PLC

You have taken my leadership and management skills through the roof!

A. Tranfa Chief Diagnostic Manager BUPA

I have rated your masterclass as ‘outstanding’ in all feedback categories.

P. Jones HR Business Analyst EY - ERNST & YOUNG LLP

Your training showed me how to apply an appropriate framework to team leadership.

V. Cox Head of Lifetime Lending LEGAL & GENERAL PLC

Your course content and the results achieved were nothing less than excellent.

T. Ross Head of Education Services PREMIUM CREDIT LTD

Your course was inspiring, engaging, and challenging.

You gave us key management models.

O. James Business Manager ANGLIAN WATER

My new toolset has helped to solve many of our interdepartmental problems.

M. Tresler Financial Director BRITANNIA MOVERS INT. PLC

My skills have improved exponentially since completing the masterclass with you.

P. Gall General Manager P&O FERRYMASTERS LTD

You shared up-to-date leadership tools, which moved me forward immensely.

M. Magill Senior Information Manager NHS BERKSHIRE EAST

You cleverly weaved a blend of your experience, best practice, and real scenarios.

K. Milner Portfolio Director OXFORD UNIVERSITY PRESS

Your masterclass provided me with highly effective management strategies.

J. Etten Human Resources Manager CHUBB INSURANCE

I achieved outstanding results on your course, which delivered very tangible strategies.

Dr. N. Sheridan Academic Lead for Mentor Development UNIVERSITY OF GLASGOW

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You are inspirational and knowledgeable. you gave me the skills to develop my managers.

N. Armstrong Regional Manager REED SPECIALIST RECRUITMENT LTD

Nicholas Hill is an effective thought leader. i’ve scored your course as ‘excellent’ in all categories.

B. Richard Vice President & GM EMEA ESTÉE LAUDER COMPANIES

The provocative discussions and exercises made us practise your wise strategies.

C. Corrigan Senior Project Manager SUEZ RECYCLING & RECOVERY LTD

You provided me with essential tools to eliminate key problems in my workplace.

A. Al-Romaihi Administrative Affairs Researcher MINISTRY OF FOREIGN AFFAIRS (QATAR)

You have developed my identity as a leader and reconstructed how I lead my team.

J. Dickson Executive Head Chef CORUS HOTELS

I learned a wide variety of methods over two very intense days. The course was simply fantastic.

L. Gully Deputy Head of Sport UNIVERSITY OF THE WEST OF ENGLAND

I am very satisfied with the excellent results that I have achieved on your course.

J. Sharpe Head of Risk ABN AMRO

You enhanced my knowledge and transformed my strategic management skills.

N. Pritchard Commercial Manager COBHAM PLC

You helped me to close gaps in my management team and solve the problems.

G. Sidoo Senior Delivery Manager NEAL AND MASSY WOOD GROUP LTD

Nicholas Hill is one of the best trainers around, who improved my ability to lead and manage.

I. Panayiotou Senior Nursing Officer MINISTRY OF HEALTH (CYPRUS)

Your powerful material has already improved our net profit by 26%.

Dr. T. Cardoso Clinical Director MEDIVET VETERINARY GROUP

Your course gave me skills and confidence to lead my team through structured processes.

A. Leonard Sales Director MASCO UK WINDOW GROUP

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Your course provided awareness, outstanding methodologies, and real-work examples.

M. Capell General Manager LISI AEROSPACE

I raised my consciousness, flexed my leadership style, and played with different techniques.

B. Meier Learning & Development Manager HERBERT SMITH FREEHILLS LLP

Enlightening and outstanding...helped me to strategise and solve problems in my team.

P. Smith Managing Director EJ GROUP INC.

Your course draws from a valuable set of formal and informal management theories.

Dr. J. Scurlock Chief Advisor (Renewable Energy) NFU (NATIONAL FARMERS’ UNION)

You helped my senior management team to assimilate your ideas through bite-sized chunks.

H. Doward Group Operations Director HUGHES TV & AUDIO LTD

You delivered first-rate sessions to our senior managers ...we have seen clear improvements since.

S. Forbes HR Manager TE CONNECTIVITY

You shared strong theoretical knowledge and many practical tips, which filled the gaps.

W. McFadden Group Financial Controller VOYAGE CARE LTD

I am now able to approach problems objectively and think creatively about solving them.

S. Carrodus-Hill Senior Business Consultant HAMPTONS INTERNATIONAL

I gained significant leadership knowledge, developed skills, and underwent thorough practise.

E. Mwangi Country Programme Manager TRADEMARK EAST AFRICA

I can now help my team to improve performance and become self-motivated.

B. Abankwa Head of Client Coverage for Africa BANK OF GHANA

...up-to-date leadership techniques, which equipped me to handle real team challenges.

S. Kidner Managing Director SECRET WORLD WILDLIFE RESCUE LTD

Nicholas Hill is results-focused and skillfull enough to keep training fascinating and useful.

O. Klochkova Chief Operations Officer PLAYSON LTD

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International Master Coach Trainer

NICHOLAS C. HILL

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THOUSANDS OF MANAGERS

Born in 1971, Nicholas Hill is a modern thought leader and international trainer of senior leadership and management development. His training courses are the unique products of developing thousands of managers and salespeople since 1996.

THOUGHT LEADER

From 2012-2015, Nicholas founded, authored, and edited the digital publication Managerial magazine, which attracted 200,000 views/downloads during its lifetime. Success Resources Inc (Official Promoter for Richard Branson, Alan Sugar, Tony Robbins) endorsed and used Managerial magazine to promote its international events regularly during this period. In 2021 he launched Professional Leader™ magazine, a new digital publication on issuu.com, which offers timeless lessons in leadership from late entrepreneurs, politicians, and philanthropists.

INTERVIEWER OF LEADERS

As the editor for Managerial magazine, Nicholas interviewed many celebrity leaders, including One Minute Manager Ken Blanchard; Environmental Attorney Erin Brockovich; Rich Dad Robert Kiyosaki; Reformed Wolf of Wall Street Jordan Belfort; Millionaire Maker Richard Denny; Father of Behavioural Modelling Wyatt Woodsmall; Master of Attitude Nick Vujicic; Prolific Storyteller J.John; Power Connector Judy Robinett; Twenty Million Pound Woman Lara Morgan; Mister Customer Service Shep Hyken, and many others.

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PUBLISHED AUTHOR

Nicholas has authored over 100 articles on the topics of leadership and management development. His articles feature in Professional Leader™ magazine and leading industry journals, as well as formally in Managerial magazine. From 2015-2020, he wrote alongside TV personality Bear Grylls, as the leadership columnist for Sorted magazine, which is available in 350 WHSmith stores across the UK.

QUALIFICATIONS • • • • • • • • •

Licensed ILM Training Provider Certified Master Executive Coach Certified Management Trainer Certified INLPTA NLP Trainer Former Dale Carnegie Management Trainer Fellow of Chartered Management Institute Fellow of Institute of Leadership & Management Fellow of Institute of Consulting Diploma Graduate of Higher Education

EXPERIENCE • • • • • • • •

Management Experience Since 1993 Executive Coaching Experience Since 1996 Management Training Experience Since 2001 Author of 100+ Published Management Articles Professional Leader™ Founder, Editor, Author Managerial Magazine™ Founder, Editor, Author Interviewer of Celebrity Leaders & Entrepreneurs Former Leadership Columnist, Sorted Magazine

Full curriculum vitae available upon request.

Nicholas Hill is a hugely EXPERIENCED and talented trainer, who helped me to coach my team.

Dr. M. Barr Programme Director UNIVERSITY OF GLASGOW

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