Pulte Group Culture Book

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Our Culture Story

You can feel it across our teams – and it was built brick-by-brick by our hardworking people, our standards of quality, and our commitment to caring. Whether you’re interested in working here or already do, this guide will help you understand what makes us special.

There’s a pride that comes along with being a part of Pulte.

What We Do

We do more than build houses – we build the places that people can call home.

It’s an important job and it takes a lot of people to make it happen. Our teams play specialized roles while working to deliver a seamless process, bringing it all home for the customer.

Our talented teams are there every step of the way:

1. Find And Obtain Land

Tap into market research to discover the best places for families to thrive

2. Think Like The Customer

Listen, learn and connect individuals and families to the right homes

3. Make Houses Into Homes

Design and build communities that foster a lifetime of memories

4. Full-Service Financing

Offer financial services that make buying and owning a home easier

5. Support The Team

Working in key support roles to ensure a seamless process and an outstanding customer experience

Why We Do It

To some, a house is just four walls, a foundation and a roof. Throw in some windows and a front door and call it quits. But we know the real meaning of a house. In fact, we don’t call them houses at all – we call them homes. And a home is where special moments happen. Where lives are built and memories are made. At the end of the day, that’s why we do it better than anyone else.

Because we know our work truly has PURPOSE:

Building incredible places where people can live their dreams.

What Success Looks Like: Our Vision

We’ve accomplished a lot already, but true success is about getting better. That’s why we keep our eyes on the future. It’s pretty clear that we have big plans – and even bigger dreams. Across the board, we know exactly where we want to be tomorrow, next year and even a decade from now.

When we all get behind the same vision, it’s evident that we all want to:

Be considered the most respected homebuilder in America

How do we measure it?

Being the “most respected” boils down to how our employees, our customers, our shareholders and the general public feel about us. It’s our reputation. These internal and external perceptions help us gauge where we stand.

Our Goals

Now that we know what success looks like, let’s talk about how we’ll get there.

We understand that being an industry leader is a journey – and we’re in it for the long haul. That’s why we’ve come up with the top four goals that will guide us year after year.

After all, we achieve more by putting our people and our culture first:

Inspired Employees

Making a tangible and meaningful commitment to our people

Exceptional Customer Experience

Being empathetic and responsive every step of the way

Superior Operational Execution

Delivering on quality and the playbook with unwavering commitment every day

Foresight For The Future

Staying ahead of the curve through ideas and innovation

How We Build Together

Our relationship with our employees is special and reciprocal. Building quality homes starts by building each other up through mutual respect, support and open lines of communication. Our people always come first – and that’s why we make a strong commitment to them.

Our Commitment

By putting our commitment into words, our employees know what to expect. It also keeps us aligned to everything they hold us accountable to.

Work That Moves You Trust That Empowers You A Company That Brings You Pride Opportunities To Grow

WORK THAT MOVES YOU

Have the freedom and support you need to make the best decisions.

“My Division President understands that I know exactly what I need to get the job done and make the customer happy.”

TRUST THAT EMPOWERS YOU

Feel inspired by the magnitude of what we are accomplishing.
“It’s pretty amazing to realize that I’m helping to build a home where someone else will build their future and dreams.”

A COMPANY THAT BRINGS YOU PRIDE

Continue learning, developing and stretching your skillset.

“I’ve really been challenged to learn and develop new skills since I’ve been here – and it’s been invaluable to me in my career.”

Celebrate our national presence and prestige within the industry.

“I drive by some of our neighborhoods every day – and it’s really cool to know that I was a part of building that.”

OPPORTUNITIES

TO GROW

Our Guiding Principles

These are the beliefs and behaviors that guide the way for how we act.

They bring us together, give us direction and make us stand out in the industry. It all starts with our foundation, Do the Right Thing and builds from there.

Do The Right Thing

Compassion For The Customer Care About Quality Team-First Mentality

DO THE RIGHT THING

Treat customers like family and make their needs the priority.

“I know that a home is one of the biggest purchases of a lifetime, so I do everything I can to make the right call for the customer.”

COMPASSION FOR THE CUSTOMER

Our core belief is simple: Do the right thing for our customers and for each other.
“When I’m working with a coworker or helping a customer, I put myself in their shoes to figure out what they need.”

CARE ABOU T

QUALITY

Believe in the power of collaboration to achieve the larger goals.

“These people have been by my side for years –and we trust each other, rely on each other and have fun together.”

Put everything you’ve got into our products and every relationship.
“To us, quality goes beyond the homes we build – it’s the way we interact with people and care about what we do.”
TEAM-FIRST MENTALITY

by the Numbers

2.7 Houses Built Per Hour

64 Houses Built Per Day

23,000 Houses Built Per Year

*2019 Data

1 = 100 HOMES

Over 750,000 Homes Built Since 1950 One Of The Homebuilders In The Nation Over 5,200 Employees O LDEST LARGEST Fortune 500 Homebuilder In The Nation Mortgage-Free Homes Built For Veterans 56 Company

By now you can tell that we have a lot to be proud of.

From our Purpose to our Guiding Principles, we’re doing big things – and it all starts with our people. We invite you to bring everything you’ve got to build an extraordinary future with us.

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