Solutions Catalog, Vol. 5, Issue 2

SOLUTIONS Vol. 5 | Issue 2

Business and Community Solutions Catalog

60 YEARS

OF SOLUTIONS

A LOOK BACK: THEN VS. NOW IN THIS ISSUE

• Develop Your Leadership Skills • Train Faster with Short-term Certificates • Explore New Life & Leisure Classes caret-right nicc.edu/business-community

LOCATIONS Calmar Campus 1625 Hwy. 150 S. Calmar, IA 52132 563.562.3263, ext. 1399 Peosta Campus 8342 NICC Drive Peosta, IA 52068 563.562.3263 Cresco Center 1020 Second Ave. S.E. Cresco, IA 52136 563.562.3263, ext. 4700 Dubuque Center 700 Main St. Dubuque, IA 52001 563.562.3263, ext. 3100 Iowa’s Dairy Center 1527 Hwy. 150 S. Calmar, IA 52132 563.275.2422 Manchester Center 408 E. Clara Ave. Manchester, IA 52057 563.562.3263, ext. 7700 Oelwein Center 1400 Technology Drive Oelwein, IA 50662 563.562.3263, ext. 5700 National Education Center for Agricultural Safety (NECAS) 8342 NICC Drive Peosta, IA 52068 563.557.0354 Small Business Development Center (SBDC) 900 Jackson St, Suite 110 Dubuque, IA 52001 563.588.3350

Contact Us!

Town Clock Business Center 680 Main St., Ste. 100 Dubuque, IA 52001 563.562.3263, ext. 3100

Follow Us on Social Media:

Waukon Center 1220 Third Ave. N.W., Ste. 102 Waukon, IA 52172 563.562.3263, ext. 6100

2

563.562.3263, ext. 1399 conted@nicc.edu FACEBOOK-SQUARE facebook.com/niccbcs INSTAGRAM-SQUARE instagram.com/nicc_bcs LINKEDIN linkedin.com/school/northeast-iowa-community-college YOUTUBE-SQUARE youtube.com/neiowacc

SOLUTIONS CATALOG • nicc.edu/business-community / 563.562.3263, ext. 1399

Contents Career Development .............................................................. 2-3 Trades & Manufacturing ....................................................... 4-5 A Legacy of Connecting Local Needs to Lifelong Opportunity ........................................................ 6-7 Healthcare .................................................................................. 8-9 Personal Enrichment ......................................................... 10-11 Transportation ............................................................................ 12 Conferences ................................................................................. 13

ICON LEGEND NEW

New Class

COMMENT-DOLLAR

Tuition Assistance

💻

Online

USER-PLUS

Wise 55+

⭐

Youth

Editorial Staff: Katie Burrichter, Brianna Delphey, Tessa Hill and Kendra Kleve Design and Production Manager: Ashley Konzen

1

Sustainable Leadership: Executive Coaching Helps Leaders of All Levels Callie FitzGerald, founder, CEO and teacher at Centrally Rooted, knows better than anyone: when an organization grows, the people inside it must evolve too.

As Centrally Rooted, a Dubuque-based nonprofit, experienced substantial growth, Callie saw an opportunity.

She understood that to achieve Centrally Rooted's mission to support positive brain health in creative ways, her leadership toolkit needed to expand.

Callie turned to Executive Coaching at Northeast Iowa Community College (NICC), a powerful, accessible resource for professionals of all levels.

The NICC executive leadership approach is holistic, focusing on how leaders show up “mind, body and soul.”

It’s a safe, confidential space to ask tough questions and address the blind spots that hold us back from our next promotion or career pivot.

“I deeply value human-centered leadership, so I wanted to ensure the growth of Centrally Rooted did not come at the expense of connection, trust or communication,” Callie said.

Through personalized, one-on-one sessions, Callie worked with Business and Community Solutions instructor Michael Leytem to translate complex leadership theory into the practical, daily habits her team needed.

These convenient, face-to-face coaching sessions provided the specific support Callie needed to navigate rapid growth without losing sight of the heart of her organization.

2

“Working with Michael helped give language and frameworks to experiences and dynamics I was already sensing intuitively,” Callie said. “Seeing concepts visually represented through organizational psychology models, trust frameworks and leadership structures helped me become more thoughtful and intentional in the way I lead.”

Today, the training continues to impact her approach to sustainable leadership.

“I now think much more frequently about the bigger picture of the organization and how leadership structure intersects with both organizational health and my own nervous system sustainability,” Callie said. “Investing intentional time into leadership development dramatically impacts the efficiency, clarity and intentionality of the kind of leader you become.”

Whether you are navigating rapid organizational change or preparing for your next career pivot, NICC Executive Coaching offers personalized, one-on-one development tailored to your schedule. Sessions are highly affordable, last one hour and are available in person or virtually.

Start your professional growth at NICC! caret-right nicc.edu/careertraining

SOLUTIONS CATALOG • nicc.edu/business-community / 563.562.3263, ext. 1399

CAREER DEVELOPMENT Scan to explore more classes!

_

NEW 💻 Building Psychological Safety Without Losing Accountability

Want a workplace where your team freely shares ideas and takes risks? This workshop explores psychological safety and its impact on performance. Learn to model accountability, set clear expectations and drive innovation. Master the leadership tools needed to build a highly engaged, collaborative and high-performing team.

#105767

Oct. 6, 2026, Online, $99

NEW 💻 Burnout: Prevention and Treatment for Leaders

Burnout affects productivity, engagement and overall well-being— for both leaders and their teams. This course equips managers with the knowledge to recognize early signs of burnout and understand its cognitive, emotional and organizational impacts. Learn strategies to promote long-term performance and resilience within any organization.

#105768

Nov. 10, 2026, Online, $99

💻 Coaching Skills That Support Cognitive Well-Being

Leaders who know how to coach effectively can significantly strengthen their team’s cognitive resilience and mental well-being.

This session introduces coaching practices grounded in neuroscience, helping leaders ask better questions, guide problem-solving and support employees in ways that reduce stress and build confidence.

#105766, Sept. 8, 2026, Online, $99 💻 Emotional Intelligence: Enhancing Professional Boundaries and Communications NEW

Elevate your leadership by mastering emotional intelligence.

This session provides actionable strategies to enhance your professional presence, set healthy boundaries and lead with empathy. You will learn to navigate workplace emotions constructively, communicate with clarity and kindness, foster organizational trust and inspire others.

#105528

Dec. 8, 2026, Online, $99

NEW 💻 Gratitude May Help Improve Retention

Beyond competitive pay, feeling appreciated keeps your best employees from leaving. This interactive session explores how intentional gratitude strengthens workplace culture and reduces turnover. Learn practical strategies to embed daily recognition into your organization, boosting engagement and loyalty. Build a supportive culture where employees thrive.

#105664

Oct. 13, 2026, Online, $99

Leadership Academy Tier 2: Developing Your Team

The Leadership Academy is a two-tiered program designed to develop and optimize one’s leadership potential. Covering both business skills and relationship enhancement, each tier is eight weeks of one half-day sessions. This platform gives participants an opportunity for thorough training in an efficient, convenient time frame. Tier 2 is focused on developing your team and retaining leadership. Ideal for current managers and rising stars, you will master essential business skills and relationship enhancement techniques

#105456

NEW

Leadership Mastermind

Join us on a six-month journey designed to strengthen your leadership skills and grow your professional network. The Leadership Mastermind Program offers an opportunity for seasoned leaders to connect, reflect and evolve together. Each month, participants gather for a 90-minute session—offered in a dynamic blend of in-person and virtual formats. With small cohorts, the experience ensures personalized engagement and meaningful relationships. Every session includes a leadership hot seat or mastermind round, group coaching and peer feedback, strategic leadership development content and networking opportunities with like-minded professionals.

#107088 NEW

Nov. 17, 2026, Dubuque, $495

Navigating Workplace Conflict

Workplace conflict is inevitable, but handled well, it sparks innovation and strengthens relationships. This interactive session teaches you to recognize conflict styles and apply proven de-escalation strategies.

Gain the confidence to navigate tough conversations with ease, foster collaboration and turn tension into team growth.

#105457

Nov. 18, 2026, Dubuque, $99

ServSafe® Food Protection Manager Certification

Food Protection Manager is the food safety certification course developed for restaurants and foodservice managers to meet Iowa requirements. Participants will cover food safety regulations and best practices for prevention of food borne illness as well as general practices to improve food quality.

💻 #106813 Self-Paced - Start Anytime, Online, $179 #107095 Sept. 7, 2026, Dubuque, $179 #107096 Oct. 5, 2026, Dubuque, $179 #107093 Oct. 5, 2026, Calmar, $179 #107097 Nov. 2, 2026, Dubuque, $179 #107098 Dec. 7, 2026, Dubuque, $179 NEW 💻 The Mindful Leader Series: Leading with Presence

The Mindful Leader Series is a self-paced leadership development experience designed to strengthen your decision-making, emotional intelligence and leadership effectiveness. Learn strategies for navigating complexity, managing pressure and showing up with clarity and confidence in your role. Each of the six leadership foundations includes short, reflective content, guided prompts and practical tools you can immediately apply.

#106903

Self-Paced - Start Anytime, $595

NEW 💻 The Science of Positive Intelligence: Mastering Mental Fitness for Peak Performance

Join us as we discover how to harness the science of Positive Intelligence to quiet our inner saboteurs and strengthen our “sage” mindset. This dynamic session introduces the core principles and actionable strategies to optimize performance, strengthen well-being and cultivate meaningful impact.

#106845

Self-Paced - Start Anytime, $79

NEW 💻 The Trust Advantage: For Healthy Colleagues and High Performing Teams

Trust is the foundation of effective teams and healthy workplace relationships. In this course, leaders explore how trust is built, damaged and restored—and why it is essential to collaboration, accountability and performance. Participants will learn actionable techniques to strengthen trust through communication, consistency and transparency, enabling teams to work more effectively and confidently together.

#105769

Dec. 1, 2026, Online, $99

Sept. 3, 2026, Dubuque, $1,695

NEW

💻 Barbering & Cosmetology Continuing Education & Iowa Law Explore our offerings!

NEW Upskilling & Reskilling: HR’s Role in Future-Proofing the Workforce

The rapid pace of change in today’s workplace means that the skills employees have today may not be the ones organizations need tomorrow. In this session, participants will explore the difference between upskilling and reskilling, examine trends driving talent development and identify best practices for designing learning opportunities that align with organizational goals. Through discussion and practical examples, HR professionals will gain tools to assess skills gaps, support career growth and position their workforce—and organization—for long-term success.

#105460

Nov. 16, 2026, Calmar, $99

Executive Coaching

In today's fast-paced business environment, executive coaching offers many practical advantages. As organizations increasingly turn to executive coaching for support and development, delivery options are expanding. Approach coaching in a radically different way.

#106831 NEW

Self-Paced - Start Anytime, $150 per hour

💻 Coaching Authorization

This online 55-hour class fulfills the Iowa Board of Educational Examiners (BOEE) requirements to apply for a coaching license, which is required to be legally employed as a coach of any interscholastic athletic activity in Iowa K-12 schools. Topics include coaching theory, ethics and legal responsibilities, human growth and development, structure and function of the human body, and prevention and care of injuries. In addition to completing this course, the state of Iowa requires participants to obtain a Concussion Training certificate, CPR Training certificate and Mandatory Reporter training before applying for their official coaching license.

#106802

Self-Paced - Start Anytime, $349

COMMENT-DOLLAR Career Pathway Certificate: Culinary Foundations Level 1

The Career Pathway Certificate: Culinary Foundations Level 1 is an 80-hour hands-on program designed to prepare students with little or no culinary experience for a rewarding career in the culinary field.

The training provides an overview of the culinary industry, including terminology, techniques and standards, from front-of-house to backof-house. You will gain real-world experience by catering three events during this course. Instruction in food safety and proper operation of cooking equipment for a safe work environment will be covered throughout the class. Successful students will be ready for entry-level positions as cooks or servers in a variety of hospitality settings.

#107124

Sept. 23, 2026, Dubuque, $2,799 💻 Additional Self-Paced Classes

Balancing career growth with a busy schedule

shouldn't be a challenge. Our self-paced business

training modules allow you to sharpen vital

workplace skills completely on your own timeline. + Coaching for Success + Conflict Management + Customer Service, Remember Me? + Emotional Intelligence + Emotionally Intelligent Leadership + How to Be A High Accountable Leader + Leading Virtual Teams + MicroSolutions | Learn to Lead Certificate + Rise Above the Noise + Running Effective Meetings + Tough Talks: Handling Difficult Conversations + Understanding Differences in the Workplace: DiSC® Assessments

New Class COMMENT-DOLLAR Tuition Assistance

💻 Online

3

Crafting a Career by Hand One class sparked a passion. The next expanded it.

After completing Northeast Iowa Community College's Building Construction & Construction Equipment Operator program, Isaac Anderson wanted to learn more. That curiosity led him to enroll in Cabinet & Trim Carpentry Basics, broadening his skills and opening the door to new career possibilities.

What began as a construction course became a journey through the skilled trades—one driven by a desire to keep learning and growing.

“What got me into cabinetry is taking the construction course,” Anderson said. “I saw how cool it was and all the fun things I learned about construction that I never knew beforehand.”

Now, Anderson sees the world through the eyes of a skilled craftsman. When walking into a house, he catches himself analyzing the quality of the trim, flooring and structural details. During his cabinetry class, he even mastered advanced joinery using a domino machine to build a nightstand without a single screw or nail. He is already applying his handson skills outside the classroom by painting trim, planning a summer deck project and building a custom doghouse.

“The partnership between NICC and Four Mounds Foundation provides students like Isaac with meaningful hands-on learning experiences that prepare them for success long after graduation,” said Trades and Industry Program Developer Tony Ries. “I couldn’t be more proud of our students and the dedicated instructors who support them every step of the way. Seeing our students grow, build confidence and develop their skills is incredibly rewarding.”

The confidence he built learning new skills in the trades even helped Anderson land a new job doing masonry work at Gronen, a Dubuque real estate developer. He credits NICC with giving him the foundation to succeed.

"You can never learn too much," Anderson said. “I’m ready to take on the challenge.”

EXPLORE CARPENTRY & CONSTRUCTION CLASSES. BUILD YOUR FUTURE. REGISTER TODAY! caret-right nicc.edu/cpc 4

SOLUTIONS CATALOG • nicc.edu/business-community / 563.562.3263, ext. 1399

TRADES & MANUFACTURING Scan to explore more classes!

Basic Electricity for Industrial Maintenance This 36-hour course provides a comprehensive foundation in electrical principles and practical skills essential for effective maintenance.

Through a balanced approach of theoretical knowledge and hands-on application, participants will delve into DC and AC circuit theory, electrical distribution systems, the proper use of electrical meters and troubleshooting techniques for common electrical failures. The course emphasizes electrical safety, covering hazards, Lockout/Tagout (LOTO) procedures, Personal Protective Equipment (PPE) and compliance with NEC and OSHA regulations and is ideal for individuals seeking to develop or enhance their electrical maintenance capabilities in an industrial or commercial setting.

#107121

Sept. 11, 2026, Calmar, $995

COMMENT-DOLLAR Career Pathway Certificate: Computer Numerical Control (CNC) Operator

Launch a high-tech career in manufacturing. The fundamental principles and knowledge necessary to operate CNC machines are taught in our state-of-the-art CNC lab, where a blend of classroom and hands-on experience keeps the learning focused on real, practical job skills. This program will prepare you for immediate employment or continuation in our extended CNC diploma program.

#106169 #105696 #107123

Aug. 20, 2026, Peosta, $3,299 Aug, 25, 2026, Cresco, $3,299 Jan. 7, 2027, Peosta, $3,299

NEW Essential Home Maintenance and Upgrades Series

COMMENT-DOLLAR Career Pathway Certificate: Intro to Industrial Maintenance

Gain the fundamental knowledge and skills necessary to install, maintain, troubleshoot and repair equipment found in a variety of industries. This program has three modules that are taught through lecture and lab, including a 10-hour OSHA (Occupational Safety and Health Administration) certification, Fundamentals of Fluid Dynamics, and Industrial Pumps. Students who successfully complete this certificate program are prepared to enter the workforce directly and/ or apply for certificate credits to enter Industrial Maintenance degree programs of study at NICC.

#106937

Aug. 17, 2026, Peosta, $3,299

COMMENT-DOLLAR Career Pathway Certificate: Welding (GMAW) Competency-Based

Work at your own pace, on your own time and master your skills in the short-term Gas Metal Arc Welding (GMAW) Competency-Based Education (CBE) program. You’ll use an online platform for the lecture portion of the class that includes videos, reading, assignments and assessments and complete hands-on welding projects with your instructor in the Welding Lab on campus. Upon completion, you’ll be prepared for immediate entry-level employment or continued training in our extended Welding diploma program.

#106483 #107122

Aug. 20, 2026, Peosta, $3,599 Jan. 7, 2027, Peosta, $3,599

SESSION 1 Leak Detection, Moisture Control, Water Damage Prevention

#107101

Nov. 3, 2026, Oelwein, $69

SESSION 2 Cosmetic Repairs, Sanding, Priming, Caulking, Drywall Repair Fundamentals

#107102

Nov. 10, 2026, Oelwein, $69

SESSION 3 Annual Water Heater Maintenance, Ventilation, Air Quality, HVAC Systems, Home Systems Efficiency

COMMENT-DOLLAR Career Pathway Certificate: Building Construction

Launch your construction career with this hands-on certificate program. You will master OSHA safety, CPR and essential technical skills—including rough framing, concrete and finish carpentry— during a 46-hour job-site lab. Paid learning opportunities are available for eligible students.

#106651

Are you a homeowner overwhelmed by maintenance or looking to save money on repairs? Build the skills and confidence to take care of your home and keep it up to date. In this course, you will develop hands-on knowledge of essential plumbing, electrical, HVAC and structural components to identify issues before they become costly.

You'll also master routine seasonal upkeep, basic repairs and smart, beginner-friendly upgrades that improve comfort, appearance and efficiency. Gain the confidence to tackle projects safely and effectively while learning when to DIY and when to call a professional. Unlock your ability to maintain and improve your home without the headache. Choose individual sessions, or take all 4 sessions at a discounted price of $249.

Sept. 8, 2026, Dubuque, $2,059

#107103

SESSION 4 Exterior Home Maintenance, Drainage, Preventative and Emergency Repair

#107104

NEW USER-PLUS Essential Home Maintenance

Nov. 17, 2026, Oelwein, $69

Dec. 1, 2026, Oelwein, $69

Small Engine Maintenance & Repair

and Care Series

Stop guessing and start growing your DIY skills to protect your biggest investment. This series empowers you to identify minor issues before they lead to costly water or structural damage. You will gain the confidence to perform essential upkeep, handle basic repairs and develop a preventative maintenance schedule tailored to your home. Maintain your independence and save money by mastering the practical skills needed for a safe, well-kept property.

Choose individual sessions, or take all 4 sessions at a discounted price of $249.

Stop struggling with unreliable lawn mowers or weed trimmers. This hands-on, six-hour workshop teaches you to change oil, inspect belts, replace spark plugs and safely sharpen blades. Learn proper storage preparation to ensure your equipment starts effortlessly next season.

Equipment is provided for hands-on practice, and you are welcome to bring your own equipment.

#107086

Sept. 8, 2026, Peosta, $129

SESSION 1 Leak Detection, Moisture Control, Water Damage Prevention

COMMENT-DOLLAR Career Pathway Certificate: Construction Equipment Operator

Learn to safely operate forklifts, skid steers and mini-excavators for residential, commercial and road construction. This hands-on course covers OSHA safety, equipment inspections and flagger skills to prepare you for high-demand jobs. Upon successful completion of the program, students may pursue additional education in construction trades or seek immediate entry-level employment.

#106656

Sept. 8, 2026, Peosta/Dubuque, $4,195

COMMENT-DOLLAR Career Pathway Certificate: Core Manufacturing Skills

Launch your manufacturing career or upgrade your current skills with this essential course. You will gain the practical knowledge employers value most, including blueprint reading, precision measurement, shop math and shop safety. In addition to technical expertise, you will develop vital workplace communication skills to ensure professional success. No matter your current skill set, this training is the perfect stepping stone. Transform your future in the industry today.

#107071

Nov. 3, 2026, Calmar, $69

SESSION 2 Cosmetic Repairs, Sanding, Priming, Caulking, Drywall Repair Fundamentals

#107072

Nov. 10, 2026, Calmar, $69

SESSION 3 Annual Water Heater Maintenance, Ventilation, Air Quality, HVAC Systems, Home Systems Efficiency

#107074

Nov. 17, 2026, Calmar, $69

SESSION 4 Exterior Home Maintenance, Drainage, Preventative and Emergency Repair

#107075

Dec. 1, 2026, Calmar, $69

Dubuque:

#106990 #106993

Sept. 14, 2026, $749 Nov. 9, 2026, $749

Calmar:

#106991 #106992

Sept. 14, 2026, $749 Nov. 9, 2026, $749 NEW

New Class COMMENT-DOLLAR Tuition Assistance

USER-PLUS Wise 55+

5

A Legacy of Connecting Local Needs to Lifelong Opportunity For sixty years, the continuing education division at Northeast Iowa Community College (NICC) has responded to the needs of our communities by connecting businesses and individuals with education and training opportunities.

When the College was established in 1966, continuing education looked different than it does today. Programs reflected community needs and available delivery methods of the era, with several core program areas continuing to evolve over time.

Early adult education offerings included health classes, cake decorating, pottery and GED test preparation classes through partnerships with local school districts.

Agriculture programming was added in the early 1980s as farmers sought education in grain markets, dairy breeding and recordkeeping. During those years, community colleges also served as the sole providers of mandatory certification and recertification training for industries such as real estate, insurance, welding and cosmetology.

Grant funding helped launch initiatives ranging from consumer education to adult re-entry programs 6

supporting displaced homemakers and others entering the workforce. In the 1980s, continuing education expanded into customized workforce training supported by newly established Iowa Industrial New Jobs Training (260E) funding, creating long-term partnerships with local employers. TriMark Corporation was one of the first companies to utilize the program, and the company continues to partner with NICC today.

“One of the key strategic advantages supporting TriMark’s continued success has been our long-standing partnership with NICC,” stated Lynn Hopp, senior vice president of TriMark. “NICC’s responsiveness to our needs and commitment to workforce excellence have provided tremendous value to the company.

TriMark could not have achieved the level of growth and success we have experienced since 1984 without the partnership, support and opportunities provided through NICC.”

SOLUTIONS CATALOG • nicc.edu/business-community / 563.562.3263, ext. 1399

YOUR FUTURE IS WITHIN REACH: NICC ADULT EDUCATION Your future is waiting, and it’s closer than you think.

Northeast Iowa Community College (NICC) provides the flexible, supportive programs you need to open new doors.

Retired NICC Vice President of Economic Development, Ken Vande Berg, who began working for the College as an agriculture coordinator in 1981, emphasized,

“The College has always been about meeting local needs and connecting people with opportunity.

Over the years, NICC has impacted communities and touched the lives of countless individuals and employers.”

Today, that same mission continues to drive NICC Business and Community Solutions.

While the tools and technologies have advanced, the College’s role as a connector remains stronger than ever—helping individuals, businesses and communities adapt, grow and succeed.

Expand your Opportunity: Graduate with your High School Equivalency Diploma (HSED) and gain the credentials and self-confidence to advance your life and career.

Speak with Confidence: Master the English skills that build independence at work and in your community.

Start with our English for Speakers of Other Languages (ESOL) program.

“I’m confident in my future because of NICC. The support and encouragement from the staff were amazing, and I appreciate everything they’ve done for me.”

Phoenix Baker HSED Graduate

Tuition is 100% funded, making this program completely free for you.

START YOUR NEXT CHAPTER. ENROLL IN PROFESSIONAL & PERSONAL DEVELOPMENT CLASSES TODAY!

TAKE THE FIRST STEP. caret-right nicc.edu/academics/adult-education

caret-right nicc.edu/solutions 7

From CNA to Phlebotomy:

A Journey of Connection and Care One conversation changed the course of Eunice Tellez's healthcare career.

After completing Certified Nursing Assistant training through NICC and spending six months in the workforce, Eunice was looking for her next step. During her state certification testing, a conversation with Kelly Deeney, NICC health program developer, introduced her to phlebotomy—and a new career opportunity.

What began as a desire to care for others soon evolved into a commitment to advancing her healthcare skills.

“When talking with Eunice in that short amount of time, I knew she could achieve her goals,” Deeney said. “She has such a positive attitude and good work ethic.”

Eunice completed her clinical rotations at MercyOne Oelwein Medical Center this past spring, balancing the 120hour program with the demands of being a non-traditional student and mother of two. She credits her success to the unwavering support of her husband and the financial bridge provided by NICC scholarships, which allowed her to complete her education debt-free.

Beyond the technical skills—like mastering the centrifuge to separate plasma—Eunice discovered that phlebotomy is as much about human connection as it is about clinical precision. Her bilingual background and natural empathy allow her to put anxious patients at ease.

"It’s important to read people," she explains. "Some are afraid of needles, and you have to make the time to talk to them so they relax."

With her clinicals completed and her certification exam passed, Eunice is looking toward a bright future. While she is currently pursuing a career as a phlebotomy technician, she eventually hopes to combine her clinical expertise with her language skills to become a medical interpreter.

For Eunice, the support she found at NICC provided more than just a certificate; it gave her the confidence to keep expanding her horizons in healthcare.

EXPAND YOUR CAREER HORIZONS. EXPLORE HEALTHCARE COURSES TODAY! caret-right nicc.edu/solutions 8

SOLUTIONS CATALOG • nicc.edu/business-community / 563.562.3263, ext. 1399

HEALTHCARE

Medication Manager

This 20-hour Medication Manager course prepares individuals to safely administer or supervise the self-administration of non-parenteral medications in small residential programs (15 beds or fewer), child care settings, supervised apartment living or community-based living programs. The lecture portion is available self-paced, allowing you to learn at your convenience, while the classroom lab experience and state certification exam are scheduled components.

Scan to explore more classes!

Certified Nurse Aide (CNA)

#106815

This State of Iowa approved class is the first step toward a career helping others in healthcare settings. It prepares students for employment as a nurse aide and may be a prerequisite for admission into nursing programs. The fast-paced combination of classroom, hands-on lab and off-site clinical experience addresses basic nursing and personal care skills, patient rights and communication.

#107116 #107113 #107136 #107114 #107115 #107132 #107133 #107134 #107135 #107117

Aug. 18, 2026, Dubuque/Peosta, $899 Aug. 19, 2026, Dubuque, $899 Aug. 24, 2026, Cresco, $899 Aug. 25, 2026, Dubuque/Peosta, $899 Sept. 2, 2026, Manchester, $899 Sept. 8, 2026, Calmar, $899 Sept. 14, 2026, Oelwein, $899 Oct. 5, 2026, Waukon, $899 Nov. 16, 2026, Calmar, $899 Nov. 24, 2026, Dubuque/Peosta, $899

Certified Nurse Aide (CNA) Testing

Find testing near you.

COMMENT-DOLLAR Career Pathway Certificate: Phlebotomy Technician

This 140-hour certificate program prepares students to collect, transport and process blood and other specimens for laboratory analysis. The program includes 60 hours of classroom instruction in anatomy and physiology of the circulatory system, infection control and safety principles, medical terminology and customer service skills, based on the latest Clinical and Laboratory Standards Institute (CLSI) standards. Students will also learn to meet minimum competencies in phlebotomy by participating in 80 clinical hours at various local laboratories. Students who successfully complete this program will be eligible and adequately prepared to take the American Society for Clinical Pathology (ASCP) Phlebotomy Technician certification examination.

#106430

Sept. 16, 2026, Dubuque, $1,995

COMMENT-DOLLAR 💻 Career Pathway Certificate: Pharmacy Technician

This comprehensive online course will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board’s (PTCB) exam. Course content addresses the history and practice of pharmacy in multiple environments, terminology and reading/ interpreting prescriptions. You will also learn dosage calculations, drug classifications, the top 200 drugs, aseptic technique, the handling of sterile products and total parenteral nutrition (TPN), as well as dispensing of prescriptions, inventory control and billing and reimbursement. The program also includes an optional clinical externship at a local healthcare provider.

#106863

Self-Paced - Start Anytime, $1,495 💻 Health Technology

Expand your skills and certifications through online and virtual live classes: + Bone Densitometry Courses & Registry Review + Computed Tomography (CT) Training & Registry Review + Magnetic Resonance Imaging (MRI) Training Course for Technologists + Mammography Courses & Registry Review

Self-Paced - Start Anytime, $219

Nurse Aide Refresher

This 12-hour class provides review of content and skills that will assist students in successfully completing the State of Iowa Knowledge and Skills Competency Exams, plus, the opportunity to receive updated information relating to re-entry into the long-term care workforce.

#106452 #106448 #106888

💻 Dental Assistants: Dental Radiography Update

COMMENT-DOLLAR 💻 Career Pathway Certificate: Sterile Processing Technician NEW

The Sterile Processing Technician program is designed to prepare students to function as a sterile processing professional in multiple healthcare settings. Sterile Processing technicians perform and participate in decontamination, cleaning, assembling, packaging, scanning, sterilization, storage, and distribution of reusable surgical instrumentation and equipment. After completing this hybrid program, learners will be prepared to take the leading national, industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field, CRCST - Healthcare Sterile Processing Association (HSPA).

#107477

Oct. 19, 2026, Online, $2,399

💻 Certified Physical Therapy Aide

Learn foundational physical therapy principles, medical terminology and tasks and responsibilities needed to work as a certified physical therapy aide. The training will help you master the skills you need to work as an in-demand physical therapy aide. During this course, you will also prepare for the Physical Therapy Technician/Aide Certification (PTTC) exam offered by the American Medical Certification Association (AMCA).

#106905

Self-Paced - Start Anytime, $2,395

This course is designed to prepare the licensed practical nurse to perform procedures related to the expanded scope of intravenous therapy in a licensed hospital, licensed skilled nursing facility and a certified end-stage renal dialysis unit. Major emphasis is placed on the specialized skills needed to provide intravenous therapy related to the expanded scope of the licensed practical nurse for clients who are age 12 or older and weighing 80 pounds or more.

Oct. 19, 2026, Online, $575

💻 Advanced Medical Interpreter

Spanish is the most spoken non-English language in the U.S., sparking the need for professional interpreters. If you are bilingual in both English and Spanish, you can use your fluency to help others communicate. This comprehensive bundle of courses will prepare you for a rewarding career as a professional English-Spanish interpreter.

Not only will you master interpretation, but you will also learn to interpret in a medical setting and be prepared to sit for your state's medical interpreter certification exam.

#106912

Complete requirements for periodic radiology safety training, including radiology history and basic radiation science. Learn more about an array of current topics relevant to registrants and licensees in various practice settings as a dental professional in the state of Iowa.

#106986

Oct. 23, 2026, Online, $69

💻 Dental Professionals: Infection Control Update

This class is designed to update dental professionals on the newest guidelines for infection control in the dental practice setting. Among other topics, we will address prevention of blood borne pathogens, review health and safety standards from OSHA and the CDC, identify methods of disinfection and sterilization and recognize proper labeling techniques for hazardous chemicals.

#106987

Oct. 23, 2026, Online, $69

💻 Dental Professionals: Jurisprudence Iowa

Participants will get one-hour education in Iowa Jurisprudence for Dental Professionals. This course meets the requirements for periodic jurisprudence training as a dental professional in the State of Iowa.

#106988

💻 IV Therapy for the LPN

#106884

Aug. 20, 2026, Calmar, $225 Sept. 17, 2026, Dubuque, $225 Oct. 21, 2026, Calmar, $225

Oct. 23, 2026, Online, $59 CPR and First Aid In-person and hybrid classes on a regular basis. + ACLS Provider + Basic Life Support (BLS) + Bloodborne Pathogens + Heartsaver CPR + Heartsaver CPR and First Aid + Heartsaver CPR and Pediatric First Aid + PALS Provider Find a class near you!

Self-Paced - Start Anytime, $3,694

💻 Medication Aide

This class prepares students to safely prepare, administer and record non-parenteral medications in a clinical setting. Forty-eight hours of classroom instruction teaches the science and 12 clinical hours provide experiential skill development.

#106543

Sept. 7, 2026, Online, $499

NEW

New Class COMMENT-DOLLAR Tuition Assistance

💻 Online

9

Online Coaching Authorization Program Expands Access for Future Coaches and Schools Balancing your passion for sports with a busy schedule just got easier. Northeast Iowa Community College (NICC) transitioned the hybrid Coaching Authorization program into a fully online format, which launched in August 2025.

The fully online program offers greater flexibility. You now have up to one calendar year to complete the course, allowing you to work at your own pace. The online format also allows you to obtain your coaching license quickly, if needed, and is essential for schools that are often searching for coaches close to the start of a season. In addition, the new format ensures that you do not have to wait for the next available class to begin your training.

Ed Vance, NICC Manchester Center Director, serves as both the program developer and instructor for the program.

With nearly 25 years of coaching experience across five sports and multiple age levels, Ed connects with and supports students in meaningful ways throughout their coaching journeys.

STAY CURIOUS. STAY CONNECTED. STAY WISE. Embrace your next chapter with curiosity and connection.

Brandon Bries, who recently completed the course, stated, “As someone who has been out of college for 18 years, I found the coaching authorization course to be very user-friendly and easy to navigate. Ed was great every step of the way in answering any questions. All the modules were very straightforward, as were the completion steps. At the end, I had a personal call with the instructor, and we went through the course and personal stories and experiences he had. He is very knowledgeable, and I would recommend this class to everyone.”

Whether you want to volunteer to help young athletes or pursue higher levels of coaching responsibility, this class is for you.

GET STARTED TODAY! caret-right nicc.edu/solutions/106802 10

Discover WISE (Wisdom, Inspiration, Social, Experiences)—a new program designed specifically for adults 55 and older. Whether you’re looking to spark new friendships, pursue a hobby or simply stay active and engaged, WISE is your place to keep learning, laughing and living fully.

USER-PLUS FEATURED PROGRAM AREAS INCLUDE:

CIRCLE-CHECK Life and Leisure CIRCLE-CHECK Local Discoveries CIRCLE-CHECK Projects with a Purpose CIRCLE-CHECK Health and Wellness

Join our growing community of lifelong learners. EXPLORE THE FULL CLASS SCHEDULE.

SOLUTIONS CATALOG • nicc.edu/business-community / 563.562.3263, ext. 1399

caret-right nicc.edu/wise

PERSONAL ENRICHMENT

💻 Private Computer Software Tutoring

Beginning Social Dancing

#10681

Whether you are ready to foxtrot, waltz or do the swing, Renate’s got you! This local legend has been teaching these dances for over 30 years. Please have a partner register, too, so you’re sure to have someone to dance with. Wear your comfortable dancing shoes and be ready for some serious fun!

#106678

Sept. 30, 2026, Decorah, $59

Craft Cocktails: The Art of the Perfect Drink Here’s a great idea for a date night, girls’ or guys’ night, or noreason-at-all night out. Join this class for an introductory course on everything you will need to become a beginner mixologist. Become familiar with basic recipes and learn how to blend spirits in new ways to create your own signature drink. Must be 21 years or older to register.

#107128 #107127

Oct. 25, 2026, Dubuque, $45 Nov. 29, 2026, Dubuque, $45

Distinctively Dubuque

New to the Dubuque area? Join us to discover Dubuque traditions, arts and culture, leisure activities and vibrant nightlife. Participate in networking activities, get a sneak peek at up-and-coming projects and become familiar with local businesses and non-profits. There is no better way to get to know your Dubuque community!

#105705 #105706

Aug. 19, 2026, Dubuque, No Cost Sept. 30, 2026, Dubuque, No Cost

Ghost Hunting at the Masonic Temple

Do you ever feel like you are being watched or smell something that reminds you of someone who has passed? Join GRIPS, Great River Investigative Paranormal Society, to look for paranormal activity at the Masonic Temple in Dubuque. Learn about the history of the building and reported hauntings. GRIPS will bring equipment to investigate the location and describe how and why to use it.

#107084

Oct. 29, 2026, Dubuque, $29

💻 Learning QuickBooks® with One-on-One Instruction

Stop guessing and start growing your small business by mastering QuickBooks. Receive three hours of customized, one-on-one instruction tailored to your unique financial needs. Learn to streamline invoicing, track inventory and prepare taxes with confidence. Meet on-site at the Waukon Center or virtually via Zoom.

#106820

Self-Paced - Start Anytime, $275

💻 Microsoft Excel: Level 1

Do you need to master Excel’s essential tools to analyze data and boost your productivity? Join this engaging live session, where you will learn to utilize basic functions, create tables, apply filters, add headers and use the powerful IF Function.

#106940

Sept. 15, 2026, Online, $149

💻 Microsoft Excel: Level 2

Are you ready to stop manually crunching numbers and leverage Excel for serious data analysis? Join this intermediate class to dive into powerful automation and reporting techniques. You will master workbook formatting, specialized date functions, sophisticated conditional formatting, text functions, formulas and the gamechanging VLOOKUP tool.

#106941

Oct. 13, 2026, Online, $119

How many times have you wished you could have an expert by your side to help you learn to use a piece of software? This is your opportunity to have three hours of private, one-on-one attention with an expert who tailors the instruction to the content you choose.

NEW

Self-Paced, Online or in person, $275 Wine Tasting

This truly delicious experience is designed to be fun, informative and unforgettable. Join Kim Bonnet, co-owner of Decorah’s acclaimed Rubaiyat Restaurant, as she specially opens the restaurant just for this class! You will gain foundational wine knowledge, learn the specific characteristics of each sample and discover expert food pairing recommendations that will impress your friends and guests. Don't miss out on this fun, exclusive experience.

#107129

Nov. 3, 2026, Decorah, $45

Looking for the perfect social getaway? Leave the driving to us and enjoy a scenic autumn tour through the Driftless Area with friends old and new. Start the day at Empty Nest Winery, a cozy, family-owned century farm, and experience their "True to the Fruit" style with a tasting flight of unique wines and sangrias. Next, enjoy historic McGregor and stroll the charming, walkable Main Street. We’ll finish the afternoon at PromiseLand Winery, where you can relax in the beautiful courtyard.

Oct. 24, 2026, Waukon, $79

Sometimes the best medicine isn’t in a cabinet—it’s in the comfort of something handmade. Craft high-quality, "no-sew" fleece fidget and baby blankets that will provide sensory stimulation for local seniors living with Alzheimer’s or dementia or Autistic youth and new parents. All items will be donated to area hospitals, nursing homes or schools. No crafting experience is necessary—if you can tie a knot, you can make a difference!

Nov. 7, 2026, Calmar, $35

Fall Pumpkin Button Art

Get ready to celebrate autumn with this whimsical Pumpkin Button Art class! You’ll design a pumpkin masterpiece perfect for your fall decor. Supplies and step-by-step guidance are provided as you arrange and glue your unique pumpkin design. By the end of the class, you’ll have a festive, textured piece of art to display or give as a handmade gift.

#106861

Oct. 20, 2026, Oelwein, $29

YOUTH PROGRAMMING

Nov. 18, 2026, Waukon, $35

⭐ Ready, Aim, Fun! Sportsman’s Archery Adventure

Ready to discover a new passion and build valuable skills? This workshop is a perfect fit for children ages 7-12. Over two exciting days, our expert instructor(s) will guide your child through everything they need to know about archery, from essential safety techniques to the thrill of hitting the bullseye. This workshop is a fantastic opportunity to try something new, connect with other kids and have a blast while building focus, discipline and confidence. No prior experience is needed, and we provide all the necessary equipment. If you have your own, bring it with you!

Sept. 14, 2026, Waukon, $25

⭐ STEAM Makerspace Open Labs

STEAM Makerspace Open Labs are for students in grades 3-7. The lab is a learning space for creative exploration of STEAM. Use Legos, robotics, electronics, create movies and animation, design and build and more.

#107106 #107107 #107108

Session 1, Sept. 9, 2026, Waukon, $10 Session 2, Oct. 14, 2026, Waukon, $10 Session 3, Dec. 2, 2026, Waukon, $10

⭐ Babysitter Basics

Want to be an in-demand babysitter? Parents will be impressed that you are trained to communicate effectively, understand household rules and routines, practice hygiene, perform age-appropriate basic care, make decisions under pressure, and understand and safely respond to the needs of children and infants. Participants will receive basic first aid training. Fayette County ISU Extension and Outreach staff will lead activities, discussions and hands-on application of skills. A presentation on Shaken Baby Syndrome is also included. Open to ages 9-15.

Oct. 3, 2026, Oelwein, $25 ⭐ 💻 Black Rocket Virtual Classes:

Historians and archaeologists believe the earliest examples of ceramics appear in the world as far back as the 8th century! Now you can learn this ancient tradition and art form yourself. Learn how to apply beautiful colors, styles and your own unique imprint on your very own Halloween masterpiece. Have fun being creative and enjoying uncomplicated artmaking. No experience necessary and all skill levels are welcome. All supplies included.

+ + + + + + + + +

Oct. 6, 2026, Waukon, $19

NEW ⭐ Fabric Christmas Tree Ornament

Take the final step toward becoming an Excel data master! Join this class for the highest level of spreadsheet functionality. Automate complex decision-making and reporting. Learn to create conditional IF and nested IFS functions, manage advanced tables and PivotTables and execute macros and data management techniques.

#106942

#107110

Nov. 10, 2026, $119

Keep your kids engaged on the off-school day by signing them up for a mini-STEAM camp. Your K-5th grader will be doing Science, Technology, Engineering, Art and Math activities. Snacks and supplies are provided. Bring a sack lunch!

⭐ Ceramic Halloween Painting Party

#107112

Nov. 25, 2026, Waukon, $25

⭐ Mini-STEAM Camp

#106902

Transform a simple foam ball into a beautiful holiday keepsake in this hands-on workshop designed for creative kids ages 6-12. You will explore your artistic side by selecting festive fabric patterns to create a stunning, no-sew quilted ornament. This two-hour session helps you develop fine motor skills and color coordination while crafting a personalized decoration perfect for your tree or as a special gift. Bring your holiday spirit and leave with a finished masterpiece ready to hang.

Microsoft Excel: Level 3

#10711

#107100

NEW USER-PLUS The Cozy Connection: Hand-Tied Blankets for Health and Healing

#106983

Get ready for an afternoon of sprinkles, smiles and sweet fun! Our hands-on cupcake decorating class is designed specifically for young chefs (ages 7–12) who love getting creative (and a little messy!). In this lively workshop, kids don't just decorate. They learn the basic techniques of piping, coloring and crafting edible designs. Enroll your young chef today for a truly sweet learning experience they will never forget.

#107109

USER-PLUS Great River Sip and Shop: A Day Trip NEW

#107125

⭐ Little Bakers' Delight: Cupcake Decorating

Code Breakers Make Your First 3D Video Game!

Minecraft Modders Minecraft Redstone Engineers Python Programmers Roblox Club Roblox Makers Young Investors & Entrepreneurs YouTube Content Creators

Explore more personal enrichment classes!

Dec. 8, 2026, Waukon, $19 NEW

New Class

💻 Online

Explore more youth programming classes!

USER-PLUS Wise 55+

⭐ Youth

11

Certified Third Party Testing (Open-Ended) TRANSPORTATION DOT Scan to explore more classes!

NEW 💻 Adult Driver Education with Teach Safe

This class is designed for adults (age 18 and older) who want to learn how to drive. Upon registration, you will begin a 30-hour online course to teach the important decision-making skills required to be a successful driver. A link will be sent to the student for the online portion of the class. After completing the online portion, the student will then begin behind-the-wheel driving in an NICC Driver Education vehicle.

#106810

DOT-certified third-party testing is available for individuals seeking to obtain a Commercial Driver's License (CDL A). CDL testing has three phases: Pre-Trip, Skills Test and Road Test. The tests must be taken and passed in this sequence. You must hold a Commercial Learner's Permit (CLP) for at least 14 days before you can complete the required tests. We recommend you schedule the test time once you receive your CLP as Northeast Iowa Community College must record your CLP information in Commercial Skills Test Information Management System (CSTIMS) and verification takes at least two business days.

#106811

July 1, 2026, $300

Iowa Independent Used Auto Dealer Update - Buy Here Pay Here

Join this class to be refreshed on the requirements of being a licensed auto dealer in Iowa and how to maintain a dealer’s license.

We will discuss updates and new laws enacted during the most recent legislative session that impact auto dealers and provide new information from federal and state agencies pertaining to the auto industry. Finally, we will view videos from the Iowa Department of Transportation Bureau of Investigation and Identity Protection and the Consumer Protection Division of the Iowa Attorney General’s office.

#105139 #105140 #105147 #105145 #105142 💻 #105146

Jul. 1, 2026, $305 💻 Mandated Driving Programs

CDL Semi Truck Driving: Entry Level Driver Training

The competency-based semi-truck driving training program is designed to train for a career that offers freedom, stability and competitive pay. You will develop skills in backing, turning and safe driving on both rural and suburban roads using a variety of training techniques, including web-based and classroom instruction.

#105596 #106960 #105597 #105598 #106961

Oct. 20, 2026, Cresco, $199 Oct. 21, 2026, Calmar, $199 Oct. 22, 2026, Oelwein, $199 Nov. 13, 2026, Dubuque, $199 Nov. 23, 2026, Manchester, $199 Dec. 17, 2026, Online, $199

Sept. 8, 2026, Peosta, $4,995 Sept. 28, 2026, Waukon, $4,995 Oct. 12, 2026, Peosta, $4,995 Nov. 9, 2026, Peosta, $4,995 Jan. 4, 2027, Peosta, $4,995

Classes are offered online or in person: + Defensive Driving + Driver Improvement Program (DIP) + Driving Un-Impaired (DUI)

High School Driver Education

Explore classes near you.

Classes Start January 2027

THE LIGHTS DON'T TURN ON

BY THEMSELVES. Neither does your future. Take the first step toward a rewarding, high-earning, hands-on career as an Electrician.

New Electrician Programs at NICC Peosta! + +

COMMERCIAL & RESIDENTIAL ELECTRICIAN INDUSTRIAL ELECTRICIAN

Learn practical skills. Work with your hands. Build a future with purpose.

SPACE IS LIMITED. CALL OR APPLY TODAY. 563.562.3263 admissions@nicc.edu caret-right nicc.edu/electrician

12

caret-right nicc.edu/industrialelectrician

SOLUTIONS CATALOG • nicc.edu/business-community / 563.562.3263, ext. 1399

Peosta Campus

BIG IDEAS, LOCAL IMPACT Upcoming Conferences at NICC You do not have to travel far to learn from the best. The upcoming conferences at Northeast Iowa Community College (NICC) connect you with premier regional speakers who understand our local industry landscape. Experience the energy of live, in-person learning that sharpens your skills and expands your perspective. Beyond the sessions, you will network with key innovators and professionals from across the area. Invest in your growth, gain regional insights and discover new strategies to advance your goals without a long-distance commute.

MARK YOUR CALENDARS Tri-State Emergency Responders Conference CALENDAR-CHECK Oct. 15–16, 2026, Dubuque, One-Day: $99, Two-Day: $189 Tailored for EMS professionals, this conference features nationally recognized presenters, CEH-approved presentations and a free exhibit hall highlighting the latest products and services in the field.

Safety Conference CALENDAR-CHECK Nov. 18, 2026, Peosta, $229 Join industry professionals to elevate your knowledge and application of safety practices.

Keynote speaker Brandon Schroeder will empower individuals and organizations to prioritize safety, not just as a policy, but as a shared value, and Dr. Celina Peerman will explore the idea that safety isn't just something we manage but something we understand. Register before Sept. 30 to secure the Early Bird rate of $199.

Business Summit CALENDAR-CHECK May 2027 This annual summit ensures you have the tools, methods and best practices to change the way you think as a leader and provide innovative strategies you can implement in your work.

REGISTER FOR THESE EVENTS AND MORE! 563.562.3263, ext. 1399 conted@nicc.edu caret-right nicc.edu/solutions 13

P.O. Box 400 • Calmar, IA 52132

LEARN ON THE GO WITH NICC Balancing a career and family leaves little room for traditional classrooms. Northeast Iowa Community College (NICC) offers high-quality, affordable online courses and on-demand webinars designed to fit your busy lifestyle. Whether you are relaxing on the couch or traveling for work, you can explore new interests, learn a new language or sharpen your skills. Earn credentials in a variety of topics at your own pace and become a leader in the workplace. Discover flexible learning that works around your schedule.

EXPLORE ONLINE OPTIONS TODAY! caret-right nicc.edu/solutions