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WE DELIVER!

With our warehouses centrally located in Tampa, Florida and the Midwest, Fare Foods is able to deliver to events on site in 44 different states. Our customers value our friendly customer service and appreciate consistent delivery of product to their events throughout the year. Follow Us: farefoods.com

For more information call and speak with a Customer Service Representative today!

1-800-651-1601

Complete supply of all concession products! • Meats • Produce • Frozen Items • Dry Goods • Canned Goods • Paper Products • Fun Foods • Custom Printed Cups

COMPLETE SUPPLY OF ALL CONCESSION PRODUCTS! Meat

Produce

Frozen Items

Paper Products

Fun Food

Dry Goods

Canned Goods

Custom Printed Cups

Contents • November 2018 Articles & Features 04 This Month’s New & Renewal Members 05 President’s Message 05 Director’s Voice 07 Card’s Corner 07 Member Benefits Spotlight 08 Association Announcements 10 NICA Business Expo and Fare Foods 2019 Food Show Information 15 Thoughts From a CCE 16 Perceptions From a Past President 19 2018 Election Results 22 LA County Fair Goes on a Road Trip 26 Liquor Liability Insurance 28 From the Camera Roll... 29 Now Recruiting For the Generation Forward Committee

31 Council Update 34 A Blast From the Past 36 Outside the Fair 39 Does Your Event Have a Communications Committee?

Contests & Events 25 4th Annual Fair Partners Shootout 20 Join Us in San Antonio 32 WFA Convention Preview 41 Coca-Cola Membership Contest 42 2018-19 Events Calendar

AdvertiSers 29 Allied Specialty Insurance 38 Brakebush Brothers 33 Fanestil Meats 02 Fare Foods 30 First Data 41 Haas & Wilkerson 38 Hummel Group 06 JKJ Workforce 40 Mr. G’s Quality Meats

40 RJ Schinner 18 Pepsi 06 Soda Parts Express 35 Source1 Purchasing 42 TasteMaker Foods 38 The Best Around Trailer Shells 24 Whirley DrinkWorks!

Dedicated to strengthening relationships with the Fair, Festival, and Special Events Industries through effective communication, education, benefits, leadership, and solutions The National Independent Concessionaires Association, Inc. is a Florida Corporation with an Editorial and General Office located at 1043 E. Brandon Blvd., Brandon, FL 33511 • Off ice: (813) 438-8926 • Fax: (813) 803-8460 • Online: www.nicainc.org The information contained in this Publication is based upon sources believed to be reliable. Readers should not act without professional advice. Cover to Cover © 1993-2018 NICA, Inc. All Rights Reserved. Happy Thanksgiving—See you in San Antonio! November 2018 NICA News

This Month’s Newest Members! Andrew Cashman

Shawn Gray

Maata Niupalau

Round Boy’s Concessions Indianapolis, IN

MAE INC Nampa, ID

Amy Dudley

Shawn Miller

Callie Pfile

Maryland State Fair Timonium, MD Wind River Concessions South Jordan, UT

Miller Foods Mauckport, IN

Playland Amusements Garrettsville, OH

Marty Pinson

Pinson Novelties Summerville, SC

Kevin Smith

McCall Farms Effingham, SC

Welcome to all 8 of our New Members! See page 41 for the 2018 Coca-Cola Membership Contest. “Together We Can!”

This Month’s Member Renewals Dale Allen

Richard Busse, CCE

Kenneth Giordano

Jennifer Allison

Marla Calico

Charles Glover

Miami-Dade County Youth Fair & Exposition Miami, FL (1993)

Becci Griggs

First Data Merchant Service Tampa, FL (2009)

Oven Fresh Pizza Creswell, OR (2015) TX Assoc. of Fairs & Events Waco, TX (1998)

Della Amstutz

The Roadhouse Fort Cobb, OK (2016)

Jay Beck

Beck’s Taffy & Concessions Melvin, IL (2015)

Jack Bidwell

Bidwell’s Concessions Crossville, TN (1995)

Phyllis Bidwell

Bidwell’s Concessions Crossville, TN (2004)

Dr. Vegetable, Inc. Valparaiso, IN (2004) IAFE Springfield, MO (1993)

Mary Chambers

American Food Service Gibsonton, FL (2005)

Kevin Coe

Patty Wagon Anchorage, AK (2011)

Sam Coffman

Coffman Concessions - Red Barn Elephant Ears Wabash, IN (1993)

Fran Crone

World’s Finest Food Jackson, MS (1995) Arrow Distributing Elkhart, IN (2000)

Kelly Grout

Jack’s Fries Ware, MA (2014)

Bob Hallifax, CCE

Hallifax Enterprises St. Augustine, FL (1993)

Cindy Hallifax

Kelly Bisbey

Hallifax Enterprises SW Florida & Lee County Fair Galesburg, MI (1993) North Fort Myers, FL (1997) Kim Hallifax

Scott Borowsky

J and B Sales Sumterville, FL (2017)

Pepsico Foodservice Tampa, FL (1995)

Brenda Curran

Tourist Attractions and Parks Al DeRusha Magazine OABA Ardmore, PA (1999) Burnsville, MN (2005)

Andrew “Bruno” Broomfield Bob Dias Creamy Rich Bryan, OH (1993)

Burger Bob’s Concession Fort Myers, FL (2017)

Bob Brophy

Brian Duryee

Sherwin-Willams Company Lutz, FL (1999)

B & E Novelty Shannon, MS (1993)

Mary Brown, CCE

Larry Feinberg

Thomas Burns

Jennifer Giordano

Mary’s Concessions Marysville, OH (1993) Grand Rapids Popcorn Co. Comstock Park, MI (2007)

C & C Concessions, Inc. La Verne, CA (2013)

November 2018 NICA News

Lawrence Caterers Oakhurst, NJ (1993) C & C Concessions, Inc. La Verne, CA (2007)

Midway Munchies Atlanta, GA (1993)

Raymond Hawkins

United Concessions Baton Rouge, LA (1993)

Robert Hohenstein

Tina Hollis

Chris Huston

Huston Enterprises / Huston Family Foods Dubuque, IA (2006)

Joe James

Haas & Wilkerson Insurance Fairway, KS (1993)

Robert Johnson

OABA Winter Park, FL (2005)

Wayne Jones

Turkey Leg Jones Milwaukee, WI (1993)

Lisa Kemmerer

Waterloo Tent & Tarp Co., Inc. Waterloo, IA (1993)

David Herman

Tina Hollis

Susan Hewing

Michael Kennedy, CCE

Thomas Hodson, CCE

Bruce Kozelou

Smith Barney Citigroup St Petersburg, FL (2005) JMS Concessions Windsor, IL (2004) The Thomas Hodson Company Gray, GA (1993)

First Data Merchant Service Tampa, FL (2009) Old Time Saltwater Taffy Wildwood, FL (2014) 3 B Concessions Burlington, WI (1993)

►► “Renewals” continued on page 9

President’s Message Dan Lusenhop, President

As we wrap up our season and get off the road, I think about the forces that Mother Nature has thrust upon the country and our Industry. This year, many of our events and members across the nation were impacted by hurricanes, massive flooding and historic wildfires. We pray for the safety of everyone’s families and staff, as well as for the protection of your equipment and property. Many of you

have shared with me the struggles that were encountered this season due to the weather conditions. I am reminded of how resilient we all are and how we roll with the punches everyday! The work of the organization is moving forward; next we are headed to San Antonio for the IAFE Convention this month. We will be presenting a couple of workshops, “Promotions That Make a Positive Impact” and “What is the Right Mix of Food at Your Fair?” We are hard at work finishing up topics for workshops and roundtables at the WFA Convention in January and our NICA Business Expo in early February, so plan on joining us. “Together We Can!” ▲

Director’s Voice

Mike Pence, CCE, Director

“Why I Am Independent”

I have been an Independent Concessionaire all my life. In fact, we are a fifth generation independent concession business. The dictionary defines independent as “free from outside control; not depending on another’s authority.” When I read that definition I realized that our business IS dependent on another’s authority. We rely on all Fairs to make decisions that will affect our business and income. The good news is that as Independent Concessionaires, we are able to choose Fairs that have proven to work well with Concessionaires and make good decisions that will affect our bottom line! As Independent Concessionaires, we are able to choose what Fairs we want to work and what Vendors work best for us. We work with a group of other Independent Concessionaires who are independent thinking business people rather than “cookie cutter” concessions operated by one company. Independents can offer a wide variety of the same product line. No two Operators operate the same. We may offer the same product(s), but our equipment and recipes, as well as what we show the Fairgoer, will differ.

We work in an Industry where we must rely on the Fairs to make good decisions regarding marketing and entertainment that bring people to the Fair. If we were a brick and mortar business, those decisions would be solely our own. One of the things we are able to control is our routes. We are able to map out our season(s) as they work best for our business. It does take years to earn good locations at the best events. In the beginning, long “jumps” and layovers cost money. Eventually, we are able to minimize costs and work out the best route. Perhaps the best thing every Independent Concessionaire should do is to join their voices with other Independent Concessionaires and Fairs by joining NICA. For the first 22 years of my career we were doing business all alone. As part of NICA, we are part of over 1,100 voices working together for the betterment of the entire Fair Industry. Now we have a forum to share thoughts, ideas, concerns, and BENEFITS. We are still Independent, but we are no longer alone! Finally, being an independent business owner means we are personally responsible for the success of our business. Yes, there are a multitude of outside factors. We can’t control the weather. However, ultimately I make the decisions that make my business and its success. I like that. ▲ November 2018 NICA News

Officers

President: Dan Lusenhop 1st Vice President: Kathy Ross 2nd Vice President: Don Delahoyde, CCE Secretary: Sandy Class Treasurer: Jennifer Giordano Asst. Treasurer: Jay “Rocko” Russell

Directors

Andrew “Bruno“ Broomfield Carmel Dyer-Pittroff Richie George Kevin McGrath, CCE Vincent Nelson Tim O’Brien, CCE Mike Pence, CCE Daryl Whicheloe, CCE

Immediate Past President Dominic Palmieri, CCE

Past Presidents’ Council Paulette Keene, CCE Joe Potillo, Jr. Greg Miller, CCE Tom Sattler, CCE Russ Harrison, CCE Richard Busse, CCE

November 2018 NICA News

Tom Hodson, CCE Jim Hodson, CCE (Deceased) Tim O’Brien, CCE Ron Smith Adam McKinney, CCE Mike Pence, CCE Jack Woods, II, CCE Bob Hallifax, CCE Frank Parnell, CCE Larry Orme (Deceased) Larry Sivori Rich Wright Bill McKinney, CCE Arthur Pokorny, Jr. Gene O’Brien, CCE (Deceased)

OFFICE STAFF

Executive Director: Michelle Card

michelle@nicainc.org

Communications & Marketing Manager : Jesse Willard communications@nicainc.org Office & Membership Manager : Linda Frisco nica@nicainc.org

Executive Manager of Councils: Rey O’Day rey@nicainc.org

Social Media Coordinator : Jessica Gottsche jessica@nicainc.org

Northeast Council

Coordinator : Jessica Gottsche

Members: Lindsey Constantine Kelly Grout Henry Mitchell Cameron Murray Vincent Nelson Eddie Porcelli, III Tonio Viscusi

SOUtheast Council

Coordinator : Jessica Gottsche Members: Jody Conklin Samantha Fairlie

Thomas Hodson, CCE Gentry Miller

West Council

Coordinator : Rey O’Day

Members: Jeff Ames Kim Barr, CCE Ryan Long Erica Quintero Steve Vartanian Jay Wells Daryl Whicheloe, CCE April Wood

National Reps Duane Fischer John Harkey David Higginbottom Charles Ivory, CCE Mike McGrath Kevin McGrath, II Etta Pence, CCE David Spann R. Josh Stremmel George Wandrey, Jr. Ted Wentz Nick White

Card’s Corner

offering our membership extreme discounts on rentals, leases, and/or the purchase of Clover© devices. As a NICA Member, choosing In 2009, the NICA Board to take advantage of these promotions is at of Directors, Chaired by Tom your discretion. Again, NICA has no contractual Hodson, CCE, was diligent in relationships regarding Clover© products. For their efforts to research and further clarity, NICA does not participate in secure benefit partnerships processing equipment sales or rentals to Fairs, for all NICA Members. Their goal was to use the strength of Concessionaires, Exhibitors or any other entity. NICA receives zero dollars for ANY product NICA’s membership numbers sales, rentals or finder’s fees of ANY processing to negotiate opportunities for costs savings to each member. NICA’s equipment or products. membership combined with the membership’s Several Fairs throughout the United States volume of customers provides an opportunity are also utilizing First Data for credit card for strong buying power. A NICA partnership processing—some through their membership with with First Data is a result of their foresight for NICA. Commonly, Fairs may research a point-ofthe benefit of the membership as well as the sale (POS) system based on feedback from their sustainability and growth of NICA. Vendors. From parking fees and gate admission to NICA celebrates this benefit as the 10-year streamlining account auditing, Fairs chose a credit anniversary of this successful partnership card processing company and a POS method at approaches. Tina Hollis of First Data is solely their discretion. focused on the Fair Industry and has worked NICA does not endorse any POS devices. It is hard on behalf of NICA Members to ensure a NICA’s credence that Fairs and Vendors should processing rate that is unparalled in the Industry. accept all forms of payment from the customer. She is the cornerstone behind the success of this Fairgoer experiences vary from Fair to Fair as well program and has brought the membership oneas from coast to coast. Limiting payment options on-one customer service and direct savings that to the Fairgoer will not encourage length-of-stay effect their bottom line. nor elevate the customer experience. Therefore, In addition to First Data’s offer of a highly NICA is resolved and unwavering in this stance. competitive credit card processing rate, they Nearly 10 years later, providing and sustaining also provide equipment required for processing cost saving benefits to its members is still a needs. It is important to note that NICA does primary goal for the current Board of Directors. We not have a partnership or agreement with any are proud of our continued partnership with First equipment processing products, including all Data and our close relationship with Tina. Please © © Clover products. Clover devices can be obtained join us in thanking Tina for her dedication to NICA by several outlets such as Bank of America and and the Fair Industry. NICA looks forward to the First Data. However, First Data runs promotions next 10 years of partnering with First Data! ▲

Michelle Card, Executive Director

Member Benefits Spotlight Do you need to buy new equipment or make any repairs? HD Supply may have what you need! NICA Members get access to discounted pricing and free next-day shipping (on most orders to most areas) on over 8,500 items including online at www.hdsupplysolutions.com to register hardware, appliances, and more. It’s easy to set up with NICA’s HD Supply account number, located your account. Call 1-800-431-3000 or visit them on the back of your NICA Membership Card. ▲ November 2018 NICA News

Association

Announcements Do you have any announcements that you would like to share with the membership? The deadline is the first day of each preceding month for your target issue. Contact us at (813) 438-8926 or nica@nicainc.org today!

Deadline for Pepsi Rebates is Approaching! Are you planning to submit for your Pepsi rebate this year? The deadline to submit it is November 30th. Rebate forms are available in the “resources” area of your Online Member Account, at www.nicainc.org/pepsi, or by contacting the NICA Office. If you need assistance, contact us at (813) 438-8926 or pepsi@nicainc.org today. ▲

Attention Members—Do You Need Our Help? Is your Fair in search of the next big thing, a unique item, or even some all-around help for your Fair in the realm of concessions, commercial exhibits, or straight sales? Alternatively, are you a Concessionaire who needs to sell equipment or in need of staff? Whatever the need—we can help! We will also replicate your listings online at www.nicainc.org/classifieds to maximize views. We can provide an excellent resource to both sides of the Industry; your ad has a maximum limit of 50 words, with the option of including a photo. Pricing is flexible and starts at only $25 an ad; bulk rates available. We can work with you to give you the best ad possible. Send an email to us at communications@nicainc.org or call (813) 530-4750 to create your ad and/or to learn more! ▲

Calling All Concessionaires! We Want to Hear From You! Were you here since the very beginning? Were you part of NICA’s leadership during these years? Did you join recently but want to share your story too? Has the Industry changed in 25 years? We want to hear from you! Send your stories, photos, etc. to communications@nicainc.org for consideration. ▲

Do You Have Any Changes for the 2019 Membership Directory? Do you have any changes for your online and directory listing for the 2019 Membership Directory? We will be sending out an email to all members, and physical mail to all members who do not currently have an email to remind you this month. If you have changes, please login to your account at www.nicainc.org, email communications@nicainc.org, or call us at (813) 438-8926. ▲

Refer One Member and Get a $25 Credit In honor of our 25th Anniversary, in addition to qualifying for our CocaCola Membership Contest (leaderboard on page 33 and prizes on the back cover), referring a new member this year after May 1st, 2018 gets you a $25 credit, up to a total of $125 for a limit of five new members—paying for a whole year of regular membership! Are you up for the challenge? Although there is a limit of five to earn credit, we encourage you to recruit as many new members as possible. ▲ 8

November 2018 NICA News

“Renewals” continued from page 4 ►► Larry Lee, CCE

Tracey McQuilken

Peggy Lee, CCE

Ion Drug & Alcohol Testing & DOT Compliance Tampa, FL (2012)

Michael Kennedy, CCE

Charlie’s Food Concessions Sun Prairie, WI (1993)

Eddie Lomvera

Miller & Company Lewisburg, WV (1998)

Jody Lopez

Charlie’s Food Concessions Sun Prairie, WI (1993)

Virginia Ludy

Brookes Concessions Indianapolis, IN (1993)

Columbine Concessions Decatur, TX (1993) Columbine Concessions Decatur, TX (1993) Old Time Saltwater Taffy Wildwood, FL (2014) JLQ Concessions Sanger, CA (2017) Lopez Concessions, LLC Casa Grande, AZ (2016)

Charles Miller

Greg Miller, CCE

Mary Miller

Brent Morgan

Canadian National Exhibition Dan Murphy Florida Restaurant & Association Lodging Association Toronto, ON (2005) Tallahassee, FL (2002) Tod Marchant Marchant Concessions Summerland, BC (2012)

Susan Nichols

Frank Mastro

5centride.com Dickson, TN (2003)

Dave Mathewson, CCE

O’Briens’ Food Services Valrico, FL (1993)

Jack McBurney, CCE

O’Brien’s Food Services Apollo Beach, FL (1993)

Mastro’s Ice Cream St Clair Shores, MI (1993) Mathewson’s Concessions Carleton, MI (1993)

SanDee O’Brien, CCE

Tim O’Brien, CCE

Jack’s Corndogs / Giant Pretzels Breckenridge, CO (1993)

Frank Parnell, CCE

Gayle McGrath, CCE

Ollie Parnell, CCE

The Best Around Cape Coral, FL (1993)

Kevin McGrath, CCE

The Best Around Cape Coral, FL (1993)

Jeffory McKinney

Concessions Unlimited Hughes Springs, TX (2004)

Bill McKinney, CCE

McKinney Food Services Hughes Springs, TX (1993)

Bill McKinney, CCE

McKinney Food Services Hughes Springs, TX (1993)

Lyle McLaren

Old Fashioned Fudge Perth, ON (2007)

Parnell Foods New Port Richey, FL (1993) Parnell Foods New Port Richey, FL (1993)

Etta Pence, CCE

Pence’s Concessions Edgerton, OH (1993)

Kevin Pence

Pence’s Concessions Bryan, OH (1993)

Mike Pence, CCE

Pence’s Concessions Bryan, OH (1993)

Missy Pfile

Playland Amusements Garrettsville, OH (2009)

Ron Porter

Fare Foods DuQuoin, IL (1994)

Joseph Potillo, Jr.

Emily Sivori

Robert Pugh

Larry Sivori

Erica Quintero

Ronald Smith

James Radke

Mary Chris Smith

Cheryl Reas

Owen Stern

Christopher Rockwell

Morgan Stremmel

Potillo’s Sanitation Service Yalaha, FL (2007) Gulf Stream Gibsonton, FL (2009) JLQ Concessions Sanger, CA (2017) Calgary Stampede Calgary, AB (2004) Carousel Foods, Inc. Corydon, IN (1993) Charlie’s / Lori’s Sugar Shack Sun Prairie, WI (1993)

Lori Sue Rockwell

Charlie’s / Lori’s Sugar Shack Sun Prairie, WI (1993)

Ellen Ross

A’s Mini-Donuts & Concessions Baraboo, WI (2005)

Kenny Ryals

Lemonade and More Riverview, FL (2008)

Mike Schantz

Schantz Mfg, Inc. Highland, IL (1993)

Tim Seivers

Seivers Concessions Grove City, PA (2013)

Cheryl Shepard

G & G Concessions Baraboo, WI (1993)

Gary Shepard

G & G Concessions Baraboo, WI (1993)

David Shives

Shives Concessions Greenville, OH (1993)

Jill Shives

Shives Concessions Greenville, OH (1993)

Fred Simcic

Trip Sheets Online Oldsmar, FL (2003)

Sivori Catering, Inc. Louisville, KY (1993) Sivori Catering, Inc. Louisville, KY (1993) R.E. Smith Lebanon, IN (1993) Allied Specialty Insurance Treasure Island, FL (1993) National Food Group, Inc. Novi, MI (2015) Top Notch Concessions Witchita, KS (2013)

Earl Strickland

Eagle Concessions, Inc. Candler, NC (2003)

Hugh Tyler

The Butcher Shop Inc. Columbia, SC (1995)

Mary Wagner, CCE

Treat Truck, Inc. Hampton, MN (1993)

George A. Wandrey, Jr. A’s Mini-Donuts & Concessions Baraboo, WI (1997)

Jay Wells

Wells Concession Wichita, KS (2002)

Steven Wood Schmader, CFEE IFEA Boise, ID (1999)

Jacqueline Woods, CCE

Woods Family Concessions Russells Point, OH (1993)

Jack Woods, II, CCE

Woods Family Concessions Russells Point, OH (1993)

Rich Wright

Sugar Shakers Sarasota, FL (1993)

Tim Yoder

Elkhart County Fair Goshen, IN (1993)

Charles Zell, CCE

Chuck’s Foods Arcanum, OH (1996)

Wow, 110 members renewed last month! Thank you for your continued dedication and support. “Together We Can!” November 2018 NICA News

NICA Business Expo & Fare Foods 2019 Food Show February 4th, 5th & 6th 2019

Join us at the

Sheraton Tampa East Hotel 10221 Princess Palm Ave. Tampa, FL

The NICA Business Expo will provide Workshops and Discussion Groups which will cover the issues and the daily challenges our industry is faced with today. The Workshops will be facilitated by experts in their fields. The Fare Foods Foods2018 2019Food FoodShow Show will will feature feature exhibitors exhibitors showcasing showcasing the the latest latest food food trends trends and and technology technology that that will willdefine definethe the2019 2019 Fair Fair Season. This year also marks Fare Foods 25th Anniversary, join us in celebrating this remarkable milestone.

February 4 thth & 5 thth, 2019

NICA Workshops and Discussion Groups Fare Foods Food Show: 5 pm - 9 pm (Vendor Setup: Feb. 4th, Noon - 4 pm)

February 6 thth, 2019 NICA Membership Meeting and Evening Entertainment

We We look look forward forward to to seeing seeing you you in in Tampa Tampa

November 2018 NICA News

NICA Business Expo & Fare Foods 2019 Food Show February 4th, 5th & 6th 2019 To reserve hotel accommodations at the

Sheraton Tampa East Hotel you must visit the online reservation site at

https://www.starwoodmeeting.com/Book/FAREFOODSandOABA

Special Reduced Rates for 2019 King Single / Double Bed Room.................$139.00 (plus tax) Breakfast vouchers available for $13.50 per person, per day (inclusive of tax & gratuity) for each guest in room. You will only be charged when voucher is redeemed. Vouchers provided at check-in. (Redeemable at Panfiloâ€™s Restaurant) *Junior Suites have limited availability, please contact Audrey Poole at Fare Foods prior to reserving your room.

If you have questions/issue with the reservation process for 2019 please call or email Audrey (618) 542-2155 â€˘ apoole@farefoods.com *Limited number of rooms available! RESERVATIONS MUST BE MADE NO LATER THAN JANUARY 5, 2019 to receive these special reduced rates. Credit card required to reserve room. November 2018 NICA News

NICA Business Expo & Fare Foods 2019 Food Show February 4th, 5th & 6th 2019 Preliminary Schedule* Sunday, February 3rd

6:00 - 11:00 PM: Superbowl Party, hosted by Fare Foods

Monday, February 4th

8:30 - 9:30 AM: Soda Parts, Equipment, and Repair 9:45 - 10:45 AM: Vendor Safety 11:00 AM - 12:00 PM: Ask an Insurance Agent 11:00 AM - 12:00 PM: Nutella 2:15 - 3:15 PM: Point of Sale Solutions 3:30 - 4:30 PM: New Techniques & Food Items, Presented by Fare Foods 5:00 PM: Ribbon Cutting 5:00 - 9:00 PM: Food Show, Presented by Fare Foods 9:00 PM: Hospitality Suite, Hosted by Fare Foods

Tuesday, February 5th

8:30 - 9:30 AM: Generation Forward 9:30 - 10:45 AM: Communications Committees 11:00 AM - 12:15 PM: What Keeps Prices Down 1:15 - 2:30 PM: Promotions that Workâ€”Fair & Concession Partnerships that Impact the Gate 2:45 - 4:45 PM: Food Trends *Schedule is preliminary and subject to change; see the next issue of NICA News or visit www.nicainc.org for updates.

November 2018 NICA News

NICA Business Expo & Fare Foods 2019 Food Show February 4th, 5th & 6th 2019 Tuesday, February 5th (continued)

5:00 - 9:00 PM: Food Show, Presented by Fare Foods 9:00 PM: Hospitality Suite, Hosted by Fare Foods

Wednesday, February 6th

8:30 - 10:30 AM: DOT 10:45 - 11:45 AM: NICA Benefits 12:00 - 2:00 PM: Past Directors’ Luncheon 4:00 - 6:00 PM: General Membership Meeting 7:00 - 9:00 PM: Annual Gala

Additional Florida Week Events Tuesday-Friday, February 5th-8th

11:00 AM - 5:00 PM: Gibtown 2019 Extravaganza & Trade Show

Thursday, February 7th

7:30 - 9:00 AM: Fresh from Florida Breakfast 10:00 - 11:00 AM: Florida State Fair Private Tour (must RSVP) 12:00 PM: Fair Partners Shootout 6:00 PM: OABA’s Topgolf Tournament

November 2018 NICA News

NICA Business Expo & Fare Foods 2019 Food Show Exhibit Space Application February 4 th, 5 th & 6 th, 2019 Food Show: 5:00 pm - 9:00 pm - Vendor Setup: Feb. 4th, Noon - 4:00 pm

Please Select a Sponsorship Level  Platinum .............. $7,500  Gold ....................... $5,000

 Silver ...................... $3,000  Bronze ................... $2,000

Return completed form by November 16, 2018 to: Fare Foods, P.O. Box 407, Du Quoin, IL 62832 Phone: (618) 542-2155 • Fax: (618) 542-4798 • E-mail: apoole@farefoods.com All payments must be made in full by December 28, 2018 or booth space will be forfeited.

Company Name ____________________________________

List products/services to be exhibited:

Contact Person _____________________________________

Phone ___________________ Cell ____________________ Address ___________________________________________ __________________________ City _____________________State ______ Zip __________ E-mail: _____________________________________________ ☐ Master Card

☐ Visa

Credit Card No. _____________________________________ Expiration Date: _____________________________________ Signature __________________________________________

Name Badges: Please print first and last name of individuals working your booth

Credit card payments accepted, *3% Processing Fee Applies

November 2018 NICA News

NICA Business Expo & Fare Foods 2019 Food Show Sponsorship Opportunities q Annual Gala Entertainment...................................................................... $1,500 q Opening Ceremony Champagne Toast................................................... $1,500 q Annual Gala Open Bar / Cocktail Hour.................................................. $1,000 q Food Show Refreshments.......................................................................... $1,000 q Food Show Ribbon Cutting...................................................................... $1,000 q Board Luncheon.............................................................................................. $800 q Past Presidents Luncheon................................................................................ $650 q New Member Goodie Bag................................................................................ $500 q Welcome / Registration Refreshments............................................................ $500 q Annual Gala Decorations................................................................................ $250 q Educational Workshops (No Limit)................................................................ $250 First Name: ____________________ Last Name: __________________________ Company: ___________________________________________________________ Phone: _____________________________ Email: _________________________ Address: ____________________________________________________________ Payment Type: q Cash q Check q Credit Card CC #:________________________ Exp: ___ /___ Code: ______ Signature: ________________________________________ All Sponsors will receive their company name and/or logo on the NICA Website, in the Convention Schedule booklet and General Membership Meeting program, and on the signage at the Registration Desk, Food Show Lobby, General Membership Meeting, and Hospitality Night. Submit your sponsorship application by email to expo@nicainc.org, by fax to (813) 803-8460, or by mail to NICA, 1043 E. Brandon Blvd. Brandon, FL 33511.

November 2018 NICA News

Thoughts from a This month’s Statements of Communications & Management Philosophy are from 2018 CCE Recipients Vince Agnifili, CCE, Oasis Aqua Massage, and Kim Barr, CCE, Pacific Crest Concessions:

Vince Agnifili, CCE

supporting Industry and/or community events and activities provides countless benefits and “Defining a communications opportunities. Responsibilities taken seriously, will and management philosophy pay dividends, encouraging the next leaders and provides a fantastic impacting the future successes of our business opportunity to reflect on the sector. values and principles that An oversimplified mantra of ‘manage the governs day to day operations, liability and provide great services and you may decisions and actions. be successful,’ combined with the above identified We are tasked with clearly and consistently concepts and the basics of honesty, integrity, participating in the process of messaging, as safety, and knowledge are the communications each party is responsible to the other to complete and management philosophies that our business the communication cycle. Striving to be an strives to achieve and believes in.” ▲ outstanding communicator requires greater listening than speaking skills. The foundation Kim Barr, CCE of each interaction and relationship is rooted in “We have always strived how communications relate and are perceived by to communicate openly others. between ourselves, Fairs, Our interactions with others should be and other Concessionaires. respectful and collaborative to be successful. Communication in this The Golden Rule of treating others as you would business is key to a successful like to be treated immediately comes to mind. business. We started our Management should be tough on issues and easy business in 1987 and have built it to be very on people. Attitude is another critical component, successful due to communication. because talent is never enough; but talent We have always had a strong commitment to combined with a positive, collaborative, can be quality food and working hard to do well at each attitude can produce magical results. event we do. By doing this, you are doing well for Concessionaires have a responsibility to be both your company and the Fair. involved, serve and give back to this rewarding We hold ourselves to a high standard when at Industry. Serving on boards and committees, an event. We strive when hiring to make sure they sharing knowledge and resources or simply understand our commitment to the business as well. The Certified Concessionaire Executive In doing so, we have always had repeat Program was developed to recognize the employees return year after year. We believe professionalism of Concessionaires. The title having a clean atmosphere makes for a of CCE represents a deep understanding and successful business. We strive to always put out respect for the Fair and Festival business. This a quality product with each and every plate of designation is awarded only after a detailed food sent out. Our customer service is set to a application process has been successfully high standard, making all customers have a great met. transaction at our stands. We strive for the best customer service and Visit www.nicainc.org/CCE for requirements great quality food always.” ▲ and instructions on how to apply. ▲ 16

November 2018 NICA News

Perceptions from a Past President Dominic Palmieri, CCE, Immediate Past President

Concessionaires would create and innovate a new Fair food item that promoted the Fair’s new theme and that menu items would be lower to Perception is more than create better value for the Guest. These lower powerful; it may contain the menu prices were some of the most talked about reality of where great ideas amongst Fairgoers. As I walked the grounds at convert into fantastic results. both these Fairs, I heard many comments from This year there were the Guest. Comments ranged from, “The Fair is significant achievements to so clean—like Disneyland clean” to “The Fair was new styles of management affordable and that we must come back again.” that have changed the We know that attendance has been stagnant landscape of Fair/Concession for many events across the country for years. relations for many years to come. Two very The goal is to get repeat visits and extended forward thinking Fairs in Southern California have length of stay at Fairs to encourage higher perfostered new ideas that have ultimately affected caps or more spending. This happens when we the guest experience with extreme positive get customers to stay an extra 1.5 hours and the results. The actions of these Fairs were WIN, WIN, Guest buys one more meal. This is how we grow WIN! A win for the Guest, a win for the Fair, and a sales. Organically it fosters the perception that win for Concessionaires and Exhibitors. the customer is truly getting more value for their In no particular order (because both Fairs dollar. made significant achievements and each deserves With that said, the Concessionaire wasn’t its due recognition), the Los Angeles County the only one to consider value pricing. The Fair Fair, in Pomona, and the Orange County Fair, in itself had a gate promotion that embraced the Costa Mesa, made changes on both the front Fair theme of “Route 66.” Gate admission was and back end of their concession programs. The only $6.60 for opening weekend vs. the normal LA County Fair lowered its percentage rent to pricing of $12-$19 per person. Of course, this encourage lower menu pricing to the customer promotion was overwhelmingly accepted. The and encouraged a themed menu item from all community, the sponsors, the Concessionaires, Concessionaires to embrace the theme of this and the Fair Guest all came together for one of the years Fair: “Route 66.” The OC Fair decided to most successful Fairs in the last 25 years. Energy eliminate concessions’ deposits, that primarily was flying high and the Fair was the most talked were significantly high, to allow Concessionaires about event in Los Angeles. The media came by the affordability to make improvements to their the droves to cover what was an unprecedented stands’ signage, uniforms, menus, customer super fun Fair that everyone must attend. Most service training, and food safety training before Concessionaires created a new dish that was also the Fair opened. This unprecedented decision offered at $6.60. It included a smaller portion of made it feasible for Operators to financially afford something yummy and a drink to coincide with the these improvements before the Fair opened. So on theme. The perception and reality of lower prices, opening day, everything was fresh, new looking, coupled with great energy in the community, kept and forward thinking in design and included the attendance at almost all-time highs. It was customer comforts such as more seating, better wonderful to see the LA County Fair make a great condiment stations, shaded space, and better comeback after all these years. quality products. As an Industry, it showed we Our other example was the OC Fair. As I had cared about the Guest experience, and the results mentioned previously, they made a decision to were very positive! help offset upfront costs for Concessionaires Let’s talk about what both of these decisions by eliminating the deposit. Deposits have been mean for the Guest experience. First, lower rents don’t mean that the Fair only lowers its rent and ►► “Perceptions” continued on page 21 carries the load. It came with the caveat that November 2018 NICA News

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2018 Election Results This year’s election has been a very exciting race, with nominees vying for the three open spots on next year’s Board of Directors. Each newly elected Board Member will start their term beginning in February 2019. We thank all Voting Members and Board Nominees for their participation in this year’s election! The 2018 Election Winners are:

Sandy Class

SAN-JON Enterprises “I would like to see the Industry continue to become a better place for all of us in order to succeed in our ever-changing world. Labor and the cost of doing business are some of the most important challenges to Concessionaires. To overcome these challenges, NICA has made continuous efforts to work with our sister organizations on the H-2B program; we still have a lot of work to do. I see NICA in five years as an organization that is member-driven, has open communication through fundraising, rallies, and is increasing our benefits. We can get there by continuing to work on our Strategic Plan, planting new seeds and fostering old ones. ‘Together We Can!’”

Carmel Dyer-Pittroff

The Original Australian Battered Potatoes “We all need to work together so that we can learn from and help each other. The challenges will always be there; overcoming them is learning how to adapt with this ever-changing Industry and the times we live in. Through the hard work of the very committed Board Members, our NICA benefits are probably the best in the Industry. With new ideas from Members and Directors and continued extra benefits, I see NICA in five years doubling their membership. Encouraging Concessionaires, Commercial Exhibitors, and Ride Operators to join NICA will help us get there. As Directors, we should do this on a personal level. We all know so many people and have many contacts. ‘Together We Can!’”

Daryl Whicheloe, CCE

Southern Oregon Food & Beverage “The biggest challenge Concessionaires face today is simply the cost of doing business. Under this heading we have many smaller challenges such as rising food costs, rising labor costs, and much more. All these challenges affect our bottom line. This is always going to be an issue, but with the hard work of NICA, we can be a voice of reason and commitment to our Industry. In addition, NICA is growing financially more stable, bringing more benefits to its members, gaining respect among the other Associations, and gaining the respect and commitment from Fairs and their staff. I believe that in five years we will be even more the organization our Industry turns to for any and all concession issues and advice. If we can save our members money and help them be more informed, while giving them tools to be better business people, NICA will be even better than it already is. ‘Together We Can!’” November 2018 NICA News

Join us in San Antonio The 128th IAFE Annual Convention and Trade Show is November 25 – 28, 2018 at the Henry B. Gonzalez Convention Center in San Antonio, TX. The theme is “First Impressions”—register today at www.iafeconvention.com or in person at the event. Here are a handful of events during the week that we invite you to attend:

Sunday, November 25 • 2:30 – 4:00 PM: Creating Community Giveback Programs on Your Fairgrounds with Any Budget, presented by Kathy Kramer, OC Fair. • 3:15 – 4:00 PM: Evaluating Vendors During Events: Do you know what is actually happening on your grounds during your Fair, and what your Guest is really experiencing? Conducting assessments and evaluations of vendors and concessionaires can help! question. It’s easy to administer and even The connection with your Vendors and easier to understand, but the results may Concessionaires is crucial to the success of change the way you measure success at your your event. Evaluation tools help keep Vendors Fair. Presented by Ray Allison, Indiana State and Concessionaires at the top of their game Fair. and help Fair Managers to understand the big • 12:45 - 2:00 PM: Monday General Session picture. Learn how to grow your programs, introduce new initiatives, and improve existing • 2:00 – 5:30 PM: IAFE Trade Show: Walk platforms to help make better business through the aisles of nearly 300 Exhibitors decisions. Presented by Melanie Linnear, waiting to serve you and your Fair. Find a State Fair of Texas, and James Radke, Calgary partner in all things Fair, including insurance, Stampede. entertainment, website/ticketing, and more! • 3:55 – 4:10 PM: Power Talk: Why Fairs Still Tuesday, November 27 Matter: This year’s Convention is all about “First Impressions.” Let’s spend some time • 8:30 – 10:00 AM: Tuesday General Session talking about lasting impressions! Are these the • 10:30 – 11:15 AM: Legend-Led: Operations keys to keeping your Fair relevant? Presented by IAFE Chair Rick Vymlatil, CFE, South Florida • 1:00 – 5:30 PM: IAFE Trade Show • 5:45 — 7:00 PM: Happy Hour: At the end of a Fair and Palm Beach County Expositions. jam-packed day of networking and education, Monday, November 26 come together with other attendees at the happy hour before heading out to dinner. • 9:15 – 10:00 AM: Zone Meetings Includes drinks, snacks and entertainment. • 10:40 — 10:55 AM: Power Talk: How Do You Presented by NICA. Measure Success at Your Fair? Attendance? Revenue? Customer Satisfaction? Something Wednesday, November 28 else? We all look at it a little differently. A • 8:30 – 10:00 AM: Wednesday General Session Net Promoter Score (NPS) is something new to consider, and it’s based on one simple

November 2018 NICA News

• 10:00 AM – 1:30 PM: IAFE Trade Show

• 3:15 — 4:00 PM: What is the Right Mix of Food at Your Fair?: How many corn dogs? How may ice cream stands? How many BBQ’s? This session will feature a panel of Fair Industry leaders who will discuss how to balance the mix of stands between traditional choices, regional favorites, and brand new concepts. They will share the kind of data to use when deciding: Is a Fair is “under-fooded” or “over-fooded?” How many duplicate stands

“Perceptions” continued from page 17 ►► the Achilles’ heels of Concessionaires for years. Fairs initially used to use them as a way to insure the Concessionaire was going to show up. Unfortunately, many Fairs have been using these deposits to float their operating budgets. This is wrong on many levels. What many Fairs do not consider is that they are not the only ones doing this and many Concessionaires have as many as 10-15 or more deposits out across their route, which equate to tens of thousands of dollars. This inhibits many Operators from spending money to upgrade signage, create new menus, build new equipment, or even order new uniforms as an example. You can’t expect the Concessionaire to innovate, upgrade standards, and provide customer comforts such as seating, shading, and attractive condiment areas if their hands are tied behind their backs. Leveraging deposits to run your Fair is NOT in the best interest of the Guest. The OC Fair was one of the most gorgeous opening day events I have seen in years. Every stand was clean, new looking, had better quality food items, and overall created a frenzy of keeping up with the Joneses. New Fair foods were all the rage and Guests came out with attendance up by double digits. Concession grosses were significantly higher and the overall energy from the Fair bled into the community while the community fled into the Fairgrounds. Two very different Fairs with two different changes had the same results. Higher attendance, higher quality product to offer the Fair Guest, and an improved bottom line. MORE BOTTOM LINE FOR EVERYONE—that included the Fair and the Concessionaire. All of this shows that looking after the Guest really should be first and foremost. As your organization looks to find new ways to grow organically, you must remember that

are appropriate, and why? Is there a mix of expensive, average, and cheap pricing? Are you serving children, seniors, and people with special needs such as “sugar-free” and “gluten-free?” How do you manage menus? Come learn the steps that provide “the right mix of food at your Fair!” Presented by Rey O’Day, NICA’s Executive Manager of Councils, and Dennis Larson, CFE, Minnesota State Fair (retired). ▲ even though perceived value goes a long way, real value goes “ALL THE WAY!” What are you doing to encourage change on your grounds? Where is the innovation coming from? What will you do to inspire promotions that work? How will you enable your concessions to up their quality of products, appearance, and service to the Guest? How will you include the community to embrace your brand and want to be a part of it? These are the questions you should be asking your board and staff to ponder as they plan a new year. We are all in this together and we want nothing but great success at all events. Tap into some of the good things that work at other events and make them fit and work for you. Try to plan a visit to two or more Fairs this year and have different departments of your organization make those visits. The successful Fairs making great strides are the ones I see at other Fairs. They are there, getting new ideas, visiting with Concessionaires, finding what works and visiting with management to see what is working as well. Our Industry is not one size fits all but certainly you can make your size work for you and your Guest. You don’t have to have big budgets to do great things. You just need “Big Thinkers” to do small things that make a difference. I encourage all of you to attend the NICA Business Expo and Fare Foods 2019 Food Show in February. There will be sessions for everyone including Fair staff and management. One of the best things to see is the Food Show. This is where many of your Concessionaires get inspiration to find new food items that will be the hottest new foods at your Fair this next season. Maybe you will be inspired to find that new food item, too, and search for an Operator that can make your ideas come to life. So good luck this Convention Season and I hope you find one of these ideas that can work for your organization. “Together We Can!” ▲ November 2018 NICA News

LA County Fair Goes on a Road Trip Renee Hernandez, Associate Director of Communications, Fairplex / LA County Fair

The 2018 Los Angeles County Fair wrapped its 19-day run in September by taking Guests on a nostalgic road trip through America’s Highway—Route 66—creating memories of a lifetime. The Fair saw a five percent increase in Fairgoers, while opening weekend saw double the number visitors of last year. Fair attendees responded to both the value and content offered, with many promotions designed to encourage guests to attend the Fair early to address the pressures of traffic on closing weekend. From food and beverage to carnival sales, the Fair saw a seven percent increase in revenue over the five-year average, which Fair organizers attributed to its value-conscious

November 2018 NICA News

programming and a theme that touched the heartstrings of all Guests. From special $66 multi-season pass boxes to a Route $6.60 value menu to all-inclusive attractions, the Fair was affordable and fun. Route 66 was woven into every aspect of the Fair, making it the first time in 96 years that the LA County Fair had a campus-wide theme. “We hit the triple win for a successful Fair this year. For our partners, both Vendors and Concessionaires—we serve as a convener of small, local entrepreneurs and businesses—their livelihoods depend on our collective success,” said Miguel A. Santana, President and CEO of Fairplex. “For our guests, who were able to take advantage of the dozens of ways to save on pricing, from LA County Day, to Inland Empire Day, and our $6.60 value menu. And third, for

Fairplex as a public benefit organization, the seven-percent increase in revenue allows us to generate additional economic growth in the City of Pomona and the region, and contribute more to the community. Last year we heard from the community and guests that the Fair was too expensive. We heard and addressed their concerns and developed an affordable, exciting experience that everyone could enjoy.” The Route 66 menu was a huge hit. Featuring $6.60 meals and classic Fair and Route 66 food items at each concession stand, the Fair worked with our Vendors to ensure Guests would find value at every stop. In order to do this, the Fair reduced rental price by three percent. Each Fair exhibit featured a Route 66 theme. Guests took a walking trip from Chicago to LA at the Mother Road attraction. This simulated road trip atop the Fair’s Hillside replicated the most iconic sites from the 2,448-mile trek and brought Guests through famous mile markers like the world’s largest rocking chair, the Wigwam Motel, and Cadillac Ranch. A visit to La Verne, CA, took visitors to the historic Mt. Baldy Drive-In where they enjoyed a vintage movie while snacking on popcorn and old-fashioned candy from the snack bar. The trip ended at a replica of the Santa Monica pier, complete with seaside snack shacks and aerial entertainment provided by trapeze artists. The Millard Sheets Art Center presented interpretations of the Mother Road in 15 immersive installations from artists that spanned the spectrum of age, gender, ethnicity, and experience. Visitors to Alt 66 experienced a unique set of installations that examined the identity of America in the 20th century and beyond. The exhibit also included thought provoking pieces on the Green Book, the travel guide used by people of color, published from the 1930s to the 1960s that offered information on safe places to eat, rest and sleep while traveling across the United States. One of the best parts of the 2018 Fair was the return of the Clock Tower. Donned the meeting place for families and friends (“Meet me at the Clock Tower!”), a temporary structure was erected, and will be each year until the final version is unveiled at the 100th anniversary of the Fair in 2022. The Fair surprised and delighted Guests

and school field trips with new attractions like the Rock and Candy Factory, Retro City Arcade, Flowers of the Southwest in the Flower and Garden Pavilion, eSports Gaming World, and Haunted 66. Returning favorites such as America’s Kids and The Farm’s Big Red Barn were also popular attractions. All attractions and exhibits were included in the price of admission. Schools from throughout Southern California visited, free of charge, as part of the FairKids Field Trip program. On weekdays, the campus opened three hours early for thousands of students and teachers, over 120,000 registered participants, to experience the Fair’s educational programming that included STEAM curriculum thanks to partners like the Discovery Cube, the Natural History Museum of Los Angeles County, LA Plaza de Cultura y Artes, and the Los Angeles County Library. In total, the Fair welcomed 1,251,209 Guests, including the FairKids program. The End of Summer Concert Series—with acts that included Gabriel “Fluffy” Iglesias, Kane Brown, Nicky Jam, Joan Jett and the Blackhearts and CheapTrick—set an all-time record high for ticket sales. The Fair also continued its tradition of giving back to the community. The Fair donated the equivalent of more than $2 million in free admission tickets to Guests who engaged in community-benefit promotions and programs. Guests donated 73,818 cans of non-perishable food and 53,489 school supplies in exchange for free admission. Donations were made to the Los Angeles Regional Food Bank and Inland Empire United Way along with other local non-profits. During Week for Heroes, the Fair donated $10,000 to The Soldiers Project, providing psychological services for military service members. For more information about the LA County Fair, visit www.lacountyfair.com. ▲ November 2018 NICA News

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Liquor Liability Insurance Serving alcohol is a common practice for restaurants, bars, catering companies, entertainment venues and similar establishments. While providing a wide array of beverage options is important, serving alcohol in particular can create a variety of risks for business owners. For instance, if a patron of your business becomes intoxicated and injures a third party or causes property damage, you could be held liable for the damages. In order to protect your business from serious financial and reputational losses, it’s important to consider purchasing liquor liability insurance.

What is Liquor Liability? The term liquor liability refers to an organization’s legal and financial responsibility for the actions of individuals who consume alcohol at their establishment. Under liquor liability laws, a business can be found liable for both the bodily injury and property damage caused by a person they improperly served alcohol to.

What is Liquor Liability Insurance? Liquor liability insurance is designed to protect any business that sells or serves alcoholic beverages. Specifically, this type of insurance covers damages that result from things like fights, careless behavior or automobile accidents caused by individuals who have consumed alcohol.

Liquor liability is important, as it protects you should your clients or patrons sue your business for damages related to their intoxication—something a general liability policy won’t cover. Most businesses carry a general liability policy, which covers claims against your business for bodily injury, property damage or personal injury. While these policies often include host liquor liability coverage, they only provide protection related to the incidental service of alcohol. While host liquor liability may protect you if you are simply serving alcohol at a company party, it does not offer the coverage you need if you sell alcohol as part of your business. What’s more, the majority of states require establishments that serve, sell or assist in the purchase of alcohol to carry liquor liability insurance. As such, it’s important to know what to look for in a policy.

What Should My Policy Account For? When it comes to protecting your business from any kind of liability, it’s critical that you account for common risks. In order to secure the right level of coverage, keep in mind the following policy enhancements when shopping for liquor liability insurance: •

Assault and battery coverage. When alcohol is involved, fights are a common risk. However, many liquor liability policies exclude coverage for assault and battery. Therefore, it’s important to ensure you account for this protection when

Provided by The Hummel Group This Coverage Insights is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Readers should contact legal counsel or an insurance professional for appropriate advice. © 2017 Zywave, Inc. All rights reserved.

November 2018 NICA News

Liquor Liability Insurance building your policy. It should be noted that assault and battery coverage can also be extended to include specific incidents such as sexual assault, stabbings and shootings. •

Defense costs. Legal fees from liquor-related claims can easily exceed tens of thousands of dollars. Be sure that your policy accounts for defense costs outside of the policy limit. Otherwise, legal expenses could quickly exhaust your policy limit, leaving little to no insurance to pay for any damages.

•

Employees included. Even if you forbid your employees to drink on the job, there’s a chance that they may disregard your instruction. Look for a policy that will cover your employees as patrons to better protect your business from liquor-related incidents.

•

Mental damages. In the event of a lawsuit, claimants may allege they were injured in nonphysical ways. In these instances, patrons could sue you for stress, mental anguish or psychological injury. Ensure that your policy accounts for these types of injuries.

It should be noted that liquor liability insurance won’t cover claims that arise from the sale of alcohol to minors or similar illegal transactions. Be sure your employees are instructed to verify patrons are of legal drinking age.

What Determines Pricing? The underwriting process for liquor liability insurance can differ depending on the type of business you conduct. In general, the following four factors determine the rating and pricing of coverage: 1.

Type of venue. When examining a business’s risk, underwriters look to identify the primary purpose of a venue. If you own a restaurant, the

primary purpose of your venue is to serve food, so you are generally considered to have less risk than a nightclub or tavern. 2.

Location of the venue. Liquor laws can vary drastically depending on the jurisdiction. Each state has its own scoring system based on the nature of local dram shop laws. Dram shop laws impose certain liability standards on area venues that serve alcohol. Because the strictness of these laws may change from location to location, where you operate your business can have a major impact on how your liquor liability insurance is priced.

Percentage of liquor sales. As a general rule, the more alcohol sales you make, the higher your premiums will be. This factor tends to have more of an impact on pricing than venue type, as a restaurant that has a high percentage of alcohol sales may be priced similar to a bar.

Individual traits of the risk. There are a number of miscellaneous variables underwriters will take into consideration when pricing out policies, including the following: a.

Types of entertainment offered

Experience level of management

Formal loss control measures

Security measures and procedures for dealing with intoxicated patrons

Serve Your Patrons Responsibly When serving liquor, the best way to protect your business from potential claims is through proper risk management and liquor liability insurance. These policies can be complex, and it’s important to discuss the nature of your operations with a qualified insurance broker. Contact The Hummel Group today to learn more.

November 2018 NICA News

From the Camera Roll... Rey O’Day, Executive Manager of Councils

Gary Crutchfield, Crutchee’s, Inc., making deliveries with Anthony, Chuckwagon Stand Lead, at the San Diego County Fair

Jeff Thornberry with Rob Diaz, representing Pristine Systems / Gadgets and Neat Stuff, in San Diego

“He’s going to do it?” Charlie Boghosian, Chicken Charlie’s, with his brother Tony Boghosian

Gigi Horowitz, Fun Time Foods, is very happy with this batch of chocolate chip cookies

Gina and Bob Jackson, Jackson Enterprises, Monica Jackson, Orange Julius, and Lucia Perez, Dandy Souvenirs, at the OC Fair Concession Awards

The OC Fair Best of Show winners were Troy and Dusteen Stroh, Hawaiian BBQ Bowls! Pictured with Mike Peterson, Bacon-A-Fair and Drew Ammerman, Sysco Riverside

Nate Marcus, West Coast Weenies, letting folks know he sells hotdogs

November 2018 NICA News

Marco Arrendondo, Noel’s Foods, Inc., working hard serving drinks on a hot Orange County day

Noel Arrendondo and daughter, Noel’s Foods, Inc., Mike and Ryann Newman, Fruit Caboose, and Dan Baldwin and daughter, D&D County Fair Cinnamon Rolls

Now Recruiting For the Generation Forward Committee Kathy Ross, 1st Vice President Are you buying a Concession business or are you new to the Outdoor Amusement Industry? We are currently seeking individuals that would like to be on our Generation Forward Committee. Together we can tackle the common challenges we all face, with support from veteran Concessionaires as mentors. It will be a great opportunity to gather and share your experiences. Contact the NICA Office at (813) 438-8926 or nica@nicainc.org if you would like to be on the Committee. Please plan to join us at our first official gathering from 8:30-9:30 AM on Tuesday, February 5, 2019 at the NICA Business Expo and Fare Foods 2019 Food Show in Tampa, FL. I realize that’s early, but the rest of the day will offer amazing programming that I do not want you to miss. See you in Tampa! ▲

Generation Forward “Together We Can Be the Future!”

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November 2018 NICA News

Are you ready for a rush in credit card sales?

As a valued member of NICA, you can get great savings on credit card processing. NICA and First Data® have teamed up to make doing business easier by letting you securely and reliably accept more payment types and appeal to more customers credit, check, cash, debit, gift cards, mobile pay, and more. With a First Data payment processing account, you get: • Low Preferred Rates – As a NICA member, First Data helps you keep more of each transaction with no early termination fees.

• Reduced Equipment Pricing – As a NICA member, you receive reduced pricing on the Clover Business Solutions.

• 24/7 Customer Service – Your business never stops, so neither does our support. • Security and Reliability – Help your business be EMV® and PCI compliant with industryleading security.

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Get ready for the rush & save today! Call Tina Hollis, Senior Commercial Business Consultant at 239.287.8221 or tina.hollis@firstdata.com

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Council Update Jessica Gottsche, Northeast & Southeast Council Coordinator

The Southeast Council Holds Inaugural Event at North Carolina State Fair On October 16th, the Southeast Council held its first Membership Rally at the North Carolina State Fair. We held a breakfast event, with a 50/50 drawing, prizes, and a free drawing for a camper space at the 2019 North Carolina State Fair, donated by Fair Management. G. Kent Yelverton, North Carolina State Fair Manager, spoke to the attendees about the importance of G. Kent Yelverton, North working together, and maintaining open lines Carolina State Fair Manager, addressing the of communication. Jim attendees Romer, Assistant Fair Manager, spoke about his work on the IAFE’s Concessions Committee and ensured NICA Members that his door is open, should they need anything. In addition, the Jessica Gottsche, Council Coordinator, also spoke about the launch of the Southeast Council and its available spots. Nearly 40 people attended this first event, including four Past Presidents of NICA. Fair Management and the Southeast Council are already making plans for an event in 2019 as well, and how

NICA Past Presidents Greg Miller, CCE, Russ Harrison, CCE, Tom Hodson, CCE, and Art Pokorny celebrate 25 years of the organization at the Southeast Council’s Inaugural Rally

Southeast Council Members at their first event: Samanta Fairlie, The Pretzel Lady, Tom Hodson, CCE, Past President, Jody Conklin, Moose Joose, and Jessica Gottsche, Southeast Council Coordinator

we can strengthen the relationship between Concessionaires and the Fair. We thank the Membership and those who were able to attend for your support of the Southeast Council’s first event! “Together We Can!”

The Northeast Council’s 3rd Annual Rally is a Success! On September 20th, NICA’s Northeast Council held its 3rd Annual Rally in West Springfield, MA, during The Big E. Nearly 80 members and guests attended the event, which included guest speakers, a 50/50 drawing, a prize table, networking, and a supply of food and drinks. E.J. Dean, of Fiesta Shows and also a member of OABA’s Labor Relations Committee, shared important and timely updates about the H-2B Visa Program and available labor for 2019. E.J. noted that E.J. Dean, Fiesta we are moving in the right Shows, updated the crowd regarding direction again, but the Fair H-2B and other labor Industry associations must concerns continue to work together on lobbying efforts to ensure our businesses will have the employees necessary to operate for seasons to come.

►► “Update” continued on page 39 November 2018 NICA News

WFA Convention Preview NICA and WFA are continuing to enjoy a productive and successful collaboration as two sister organizations. Many companies are members of both organizations as a way to strengthen both their own businesses and their Fair relationships. We invite all our NICA members in the West to engage in our NICA West activities by attending the 2019 WFA Convention and Trade Show at the Grand Sierra Resort in Reno, NV.

Sunday, january 20 • 8:00 – 11:00 PM: WFA Bowling Tournament, hosted by the WFA Service Members with door prizes and cash awards provided by NICA.

Monday, january 21 • 8:30 – 9:45 AM: Service Members Opening Meeting • 10:00 AM — 12:30 PM: Opening General Assembly, Annual Meeting, and State of the Industry • 12:30 – 4:30 PM: Trade Show including NICA Sysco Marketplace Food Show

Tuesday, January 22

• 8:30 – 9:30 AM: Service Members Division • 4:45 – 6:00 PM: Trends in Mobile Food and Breakouts: Commercial, Food & Beverage, Beverage: Every industry has its trends and Entertainment Mobile Food and Beverage is no exception.This • 9:45 – 11:00 AM: H-2B Visa / Temporary session will focus on new food and beverage Labor: For nearly 20 years, many Carnivals, items, new ways to prepare food and beverage Concessionaires, and Vendors in the US and items, point-of-sale solutions, successful Canada have relied on seasonal guest workers food and beverage promotions, and employee from outside the country to supplement their sourcing trends. If it is trending in the Mobile workforce, providing a safe, reliable, and Concessions Business, this will be the place to consistent Guest experience at Fairs and other learn about it and discuss it. events. Hear from a panel of Fair partners • 4:45 – 6:00 PM: Succession Planning— that utilize the H-2B Visa Program and how the Are You Ready?: Fifty percent of your core new labor laws have changed the way they do workforce is eligible to retire within the next business. five years. Are you ready? This workshop will • 11:15 AM — 12:30 PM: Becky Lunders, cover succession planning topics including teamWorks, Keynote Speaker, presents identifying the positions most critical to the “Keeping it Fresh: Positive Change and success of your organization, understanding Innovation Shape the Fair Experience” the challenges that are unique to the fair industry, and formalizing a succession • 12:30 – 3:30 PM: Trade Show including NICA planning process, presented by Kathy Kramer, Sysco Marketplace Food Show CEO, OC Fair and Event Center. • 3:15 PM: NICA Opportunity Drawing for Golf

• 6:15 – 10:00 PM: President’s Reception 32

November 2018 NICA News

Cart during the Trade Show.

• 3:45 – 5:00 PM: Making Fairs Affordable Again

Wednesday, January 23

Best Practices Experienced at Fairs: The place of business for most WFA Service Members is Fairs. They experience many services, participate in many promotions, and collaboratively engage in many guest service activities: all best practices stories to be shared with our Industry colleagues. This session is focused on finding some new ideas to put into practice.

• 8:45 – 10:00 AM: Strengthening Our Partnerships with Sister Organizations Creates Mutual Successes with Concessionaires: The Fair Industry is a host to many mutually beneficial partnerships. In fact, some of our greatest, most creative partners are between • 4:00 – 5:15 PM: Service Member Gathering: Vendors and Fairs—a relationship that can WFA Service Members will come together one help ensure our mutual bottom line success, last time at REMIX to recap their experiences as well as enhancing the overall event and plan for the year ahead. experience for our attendees. Let’s expand the creative conversation of how to maximize the • 6:00 – 8:00 PM: Industry Awards Celebration: returns for everyone! Presented by Michelle The culmination of WFA’s week in Reno, Card, NICA’s Executive Director, and Dan featuring presentations of the Barham Award Lusenhop, NICA’s President. for outstanding entrepreneurship, the Merrill Award for innovation and vision in Fair • 10:15 – 11:15 AM: NICA Membership Meeting: Management, and the WFA Hall of Fame Award The National Independent Concessionaires honoring individual commitment and service Association will offer information on to the Fair Industry. The event will conclude membership and address current topics with the installation of WFA Board Officers and affecting Concessionaires throughout the a message from WFA President-Elect Judy Industry. Carrico. ▲ • 2:30 – 3:45 PM: Service Members Sharing

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Outside the Fair

If you have a topic that you’d like to be covered in a future issue that doesn’t seem to be getting much attention, contact us at (813) 530-4750 or communications@nicainc.org for consideration.

DHS Releases IEDs at Outdoor Event Checklist and Guidelines Bombings using improvised explosive devices (IEDs) are a common security concern related to terrorism and violence in the United States. Highprofile domestic incidents have occurred and international attacks are frequently in the news. Outdoor events venues are not immune from IED incidents, including bomb threats, suspicious items, and actual bombings. The following definitions may be useful to outdoor event security managers and staff, examine their ability to perform Counter-IED activities, and make decisions to prevent, protect against, mitigate, and respond to IED-related threats.

less restrictive security requirements, may be easier targets for attackers. There are 10 common C-IED goals outlined in the Security and Resiliency Guide (available at www.dhs.gov) in support of reducing the overall risk posed by IED threats.

1. Use and share risk information to guide IEDrelated physical security, law enforcement, and emergency response activities. • Assess risk of an IED incident. • Monitor and share IED-related security information. 2. Identify and report IED-related suspicious activity. • Educate all staff and visitors to understand potential IED threats. • Recognize out-of-place and suspicious • IED: A device placed or fabricated in an behavior improvised manner incorporating destructive, • Recognize IED components and explosive lethal, noxious, pyrotechnic, or incendiary precursors. chemicals and designed to destroy, • Report any potential IED-related incapacitate, harass, or distract. information to appropriate authorities. • IED Incident: Any event that involves a • Provide evidence and information from real or suspected IED threat, including bomb threats to local law enforcement. IED detonations, bomb threats, the use of 3. Prevent the acquisition of explosives and hoax devices, discovery of bomb-making explosive precursor chemicals used in IEDs. components, or the theft of explosives or 4. Implement site-specific protective measures precursor materials. to prevent and minimize the impact of IED • Countering IEDs (C-IED): The interdisciplinary incidents. process for developing, implementing, • Verify identity of full-time employees, evaluating, and adjusting measures to prevent, temporary staff and performers, and discover, protect against, mitigate, respond volunteers. to, and recover from IED incidents and their • Conduct a security sweep of the event consequences. space before opening. • Conduct continuous roving security patrols Knowing and understanding the specific risks during events. to outdoor events from IEDs is a necessary first • Implement facility-related security step. As an example, a prominent amusement measures. park or marathon may be an attractive target for 5. Utilize IED screening and detection methods in attackers because of the high number of people high-risk environments. present at any given time and the psychological • Screen patrons and bags. importance placed on the event. However, a • Screen incoming deliveries. festival or race in a mid-size city, which likely has 36

November 2018 NICA News

6. Take immediate safety precautions for bomb threats, suspicious items, and IEDs. • Search for potential IEDs. • Determine and implement appropriate protective measures. 7. Safely coordinate response activities at IED incident sites. • Establish and operate a command structure during events. • Implement emergency operations plan. • Share IED-related information in the event of an IED threat. • Coordinate with responders and provide support for response operations following an IED detonation. 8. Request Public Safety Bomb Squad assets to diagnose suspicious items and render-safe IEDs. 9. Provide IED-specific emergency medical response. 10. Reduce the psychological and economic impacts of IED incidents.

changes, there is a crash, and-or a conviction is posted to the driver’s record. The use of these services, in particular those with “push” notifications, satisfies the Federal Motor Carrier Safety Administration’s (FMCSA) requirement for a motor carrier to make an inquiry into each driver’s record. As of October, there are 16 States (Arkansas, California, DC, Idaho, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Mexico, New York, North Carolina, North Dakota, Oregon, South Carolina, Virginia and Wisconsin) that have an ENS system. For more information, visit the ENS resources available at www.fmcsa.dot.gov. — Federal Motor Carrier Safety Administration ▲

California Prohibition On State-Funded And State-Sponsored Travel To States With Discriminatory Laws

In Assembly Bill (AB) 1887, the California Legislature determined that “California must take action to avoid supporting or financing Ensuring the safety of visitors, volunteers, discrimination against lesbian, gay, bisexual, and staff is a priority for all outdoor event facility and transgender people.” AB 1887 prohibits a owners and operators. By connecting with state agency, department, board, or commission local authorities, developing plans to identify from requiring any state employees, officers, issues and support incident response, training or members to travel to a state that, after June employees, and reporting concerns to emergency 26, 2015, has enacted a law that (1) has the authorities, many incidents may be mitigated or effect of voiding or repealing existing state or avoided. The preventive measures outlined in this local protections against discrimination on the report can help outdoor event facility owners and basis of sexual orientation, gender identity, or operators create a safer environment for their gender expression; (2) authorizes or requires visitors, volunteers, and staff while maintaining discrimination against same-sex couples or their an open and inviting atmosphere. families or on the basis of sexual orientation, DHS officials will be on-hand at the Ed Shed gender identity, or gender expression; or (3) during the IAFE Convention. They will be able to creates an exemption to antidiscrimination laws in answer any questions and concerns you may order to permit discrimination against same-sex have about event security. Additionally, DHS couples or their families or on the basis of sexual officials will present a workshop titled “Bomb orientation, gender identity, or gender expression. Prevention Tactics” on Wednesday at 3:15 and a In addition, the law prohibits California from approving a request for state-funded or stateworkshop titled “Active Assailant Situations” at 10:15 on Monday at the Convention. — IAFE / US sponsored travel to such a state. The following states are currently subject Department of Homeland Security ▲ to California’s ban on state-funded and stateDo you have drivers licensed in sponsored travel: Alabama, Kansas, Kentucky, Mississippi, North Carolina, Oklahoma, South a State that has an Employer Dakota, Tennessee, and Texas. Some exceptions Notification Service? exist, but are very specific and limited in scope. An Employer Notification Service (ENS) is For more details, visit oag.ca.gov/ab1887. — State a program that automatically sends updates of California Department of Justice ▲ to the requestor when a driver’s license status November 2018 NICA News

Proudly ugh o ted thr ib r dist u Foods e Far 1-1601 800-65

focused on

CONCESSIONAIRES Phil Teague, CIC

“One of the cool things that Phil Teague did was, he came out and actually worked in our business...” -Ryan Kuzma, Linn Enterprises Inc.

Property 38

November 2018 NICA News

Fleet

Liability

Workers’ Compensation

Does Your Event Have a Communications Committee? What is a Communications Committee? A Communications Committee is a group of Concessionaires selected by Fair Management that meet on a periodic basis to discuss mutual needs and concerns. NICA supports and recommends the concept of Communications Committees for every Fair. We recognize that every event is unique with its own set of problems and goals. The Communications Committee is a great tool to address these issues.

Why Have a Communications Committee? 1. Communications Problems are solved by: a) recognition of the problem. b) mutual discussion of the problem. c) joint effort to solve the problem.

experience of promotions both successful and unsuccessful to share.

4. Trends Trends travel, as do Concessionaires. 5. Public Relations with the Community Cooperation can create more ideas! 6. Better Service to the Patron Because issues are resolved beforehand. 7. Improve the Image of the Fair We can work jointly to project a positive image. 8. ”EYes Around the Grounds” The more people involved, the more potential to avert accidents, security concerns, traffic problems, etc.

How Do You Get Started?

2. Mutual Education We have knowledge to share.

NICA would be happy to consult with you and help you begin the communication process for your next event. Contact us at (813) 438-8926 or nica@nicainc.org to get started today! ▲

3. Promotions A committee has collective knowledge and “Update” continued from page 31 ►► We gave away over 15 prizes to our attendees, in an exciting and competitive drawing, and the 50/50 winner donated half of his proceeds back to the Council, showing support for our efforts. The Northeast Council is already in preparations for next year’s event, to continue to grow, and bring informative, timely, and fun events to our members! “Together We Can!” ▲

Art Pokorny, Past President, opened his Northeast Council Southeast Council Member Goodie Bag to win a Samantha Fairlie, The discounted membership! Pretzel Lady, won a basket!

The prize table full of all sorts of baskets and items to win!

Northeast Council Member Lindsey Constantine, Red’s Red Apples, selling raffle tickets to Eliseu “Rod” Rodrigues

Evan Colglazier, Pickle Barrel, was a lucky winner! November 2018 NICA News

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2018 Membership Contest Leaderboard* General Membership Stacy Doane..........................................................................4 Andrew “AJ” Ross..................................................................3 Bess Brinkley.........................................................................2 Connie Featherston...............................................................2 Doug Guinsler........................................................................2 Russ Harrison, CCE...............................................................2 Ron Porter..............................................................................2 David Belcher........................................................................1 Rick Busse, CCE.....................................................................1 Kelly Butler.............................................................................1 Karen Gary.............................................................................1 Lenny Dunford.......................................................................1 Charles Giordano...................................................................1 Bob Jackson..........................................................................1 Nancy Miller...........................................................................1 Connie McKinney, CCE..........................................................1 Missy Pfile.............................................................................1 Randy Reichert, CCE..............................................................1 Jeff Ross................................................................................1 Karen Russell.........................................................................1 Craig Sawyer.........................................................................1 Tim Seivers............................................................................1 Dale Smith, CCE.....................................................................1 Ted Wentz..............................................................................1

Councils Kim Barr, CCE.........................................................................6 Jeff Ames...............................................................................3 Lindsey Constantine.............................................................3 Jay Wells................................................................................3 Henry Mitchell.......................................................................2 Cameron Murray....................................................................2 Ryan Long..............................................................................1 Erica Quintero........................................................................1 Steve Vartanian.....................................................................1 Tonio Viscusi.........................................................................1

Board of Directors Dominic Palmieri, CCE..........................................................5 Kathy Ross............................................................................3 Andrew “Bruno” Broomfield..................................................2 Carmel Dyer-Pittroff..............................................................2 Jennifer Giordano..................................................................2 Richie George........................................................................1 Kevin McGrath, CCE..............................................................1 Vincent Nelson......................................................................1 Tim O’Brien, CCE...................................................................1 Jay “Rocko” Russell............................................................. 1

Administration Office....................................................................................44

*Listing as of 9/30/18. Every new member referred gets you one entry. See back cover for rules and prizes.

2018-19 Events Calendar

Representing NICA & Its Industry Partners

November 2-4: Maryland Association of Agricultural Fairs & Shows Annual Convention • Ocean City, MD 7-10: Rocky Mountain Association of Fairs Annual Convention • Billings, MT 9-10: Connecticut, Massachusetts & Rhode Island Annual Joint Convention • Cromwell, CT

15-17: Dakota Fairs Annual Convention • Bismarck, ND 21-23: Canadian Association of Fairs & Exhibitions Annual Convention • Banff, AB 25-28: 128th IAFE Annual Convention & Trade Show • San Antonio, TX 27: NICA’s Happy Hour at the IAFE Convention • San Antonio, TX

December

12-14: Arizona Fair Association Annual Convention • Laughlin, NV 12-16: IAAPA Attractions Expo 2018 • Orlando, FL 15-17: Colorado Association of Fairs and Shows Annual Convention • Colorado Springs, CO

7-9: Association of Iowa Fairs Annual Convention • Des Moines, IA 24-25: Office Closed for Christmas Eve & Christmas Day

We put the

fu n

January 1: Office Closed for New Year’s Day 3-5: North Carolina Association of Agricultural Fairs Convention • Raleigh, NC 3-7: Virginia Association of Fairs Convention • Hot Springs, VA 6-9: Wisconsin Association of Fairs Annual Convention • Wisconsin Dells, WI 18-21: NYSAAF Annual Convention • Rochester, NY 20-23: WFA Convention & Trade Show • Reno, NV 21-22: NICA Sysco Marketplace at the WFA Convention • Reno, NV

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National Independent Concessionaires Association, Inc. 1043 E. Brandon Blvd., Brandon, FL 33511 Phone: (813) 438-8926 • Fax: (813) 803-8460 Email: nica@nicainc.org • Website: www.nicainc.org

For Off ice Use Only

Date: #:

MEMBERSHIP APPLICATION q Mr. q Mrs.

q Ms.

First:

Last:

Name of business: Physical address: Mailing address:

City :

Primary Phone Number :

State:

Zip:

State:

Zip:

Alternate / Cell phone number :

Email:

Website:

Age Range: q 20-35 q 35-50 q 51-70 q 70+ q Other :

NICA News Preference: q Mail q Email

Referred by :

Annual Membership Fees Independent Concession Membership

Associate Membership

q Independent Concessionaire............................................$125 q Additional Member...............................................................$75

q q q q q

A person or entity who provides services to the concession industry.

Voting:

Non-Voting:

q Employee................................................................................$50 q Retired....................................................................................$50 five Year independent Concession Membership

Pay for five years up front and save $50.

Independent Concessionaire............................................$575

Concession Business / Group Membership

Includes five memberships in one: one Independent Concessionaire, one Additional Member, and three Employee Members ($350 value).

q Concession Business / Group..........................................$300 Additional Member : _________________________________________ Employee Member 1: ________________________________________ Employee Member 2: ________________________________________ Employee Member 3: ________________________________________ Check a category below and provide a detailed description of your company’s services below:

q q q

Commercial Exhibitors / Retail Attractions / Entertainment Services

q q

Fair / Festival over 75,000 attendance.......................... $125 Fair / Festival under 75,000 attendance...........................$75 Manufacturer / Distributor / Supplier............................ $125 Carnival / Circus Operator................................................ $125 Special Services................................................................ $125

Business Description

Provide a detailed description of your business, products, and/or services below. This information will be used for your entry in the annual NICA Membership Directory and as keywords to search for your business on the NICA website.

________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________

Food Games

Mail Check or Money Order to NICA’s Office at 1043 E. Brandon Blvd. Brandon, FL 33511

Concessionaire General Routing Information

q Visa q Mastercard q American Express q Discover

_____________________________________________________________ _____________________________________________________________

Credit Card #:

List all states / provinces where you conduct your concession business:

Fairs and Festivals

List three Fairs or Festivals worked in the past year :

1. __________________________________________________________ 2. __________________________________________________________ 3. __________________________________________________________

If accepted for membership in NICA, I hereby agree to abide by its by-laws and rules.

Security Code:

Expiration Date:

TOTAL:

Signature of Credit Card Holder I authorize NICA to charge the agreed amount listed above to my credit card provided herein. I agree I will pay for this purchase in accordance with the issuing bank cardholder agreement. The NICA sponsored $10,000 Accidental Death and Dismemberment Insurance Policy is automatically provided to all Independent Concessionaire Members.

Applicant’s signature

Date

Beneficiary ________________________________________ Phone ___________________

National Independent Concessionaires Association, Inc. 1043 E. Brandon Blvd., Brandon, FL 33511 Time Sensitive Mail â€¢ November 2018 Issue

PRSRT STD U. S. POSTAGE PAID STEVENS POINT WI PERMIT NO. 272